Cutshort logo
For Employers
Growing Stars Consulting Private Limited logo
Customer Success Associate - International Process
Customer Success Associate - International Process
Growing Stars Consulting Private Limited's logo

Customer Success Associate - International Process

MOHAMMAD FAIZ's profile picture
Posted by MOHAMMAD FAIZ
0 - 5 yrs
₹3L - ₹5L / yr
Delhi, Gurugram, Noida, Ghaziabad, Faridabad
Skills
Customer Relationship Management (CRM)
Customer Service
Customer Support
Customer Success
Customer Retention
Business Process Outsourcing (BPO)
English Proficiency
Subject-matter expert
Problem solving

Job Title: Customer Success Associate (International Process)

Location: Gurugram, Haryana

Work Mode: Work from Office


About the Role:

We are seeking passionate and customer-focused professionals to join our international support team. If you have excellent communication skills, a problem-solving mindset, and prior experience in customer service—especially within international or healthcare domains—this opportunity is for you.


As a Customer Success Associate, you will be responsible for managing and resolving customer queries efficiently while ensuring an exceptional service experience.


Key Requirements:

  • Excellent English communication skills (C1 level – mandatory)
  • Education: Graduates and Undergraduates both are eligible
  • Minimum 1 year of experience in International Customer Support (Healthcare background preferred)
  • Salary: Up to ₹35,000 CTC (₹30,517 in-hand)
  • 5 Days Working with 2 rotational week-offs
  • Rotational Shifts (24/7 environment)
  • Two-way cab facility available (for hiring zone only)


Roles & Responsibilities:

  • Handle inbound and outbound calls, chats, or emails from international customers.
  • Provide prompt, accurate, and empathetic assistance for customer queries or concerns.
  • Analyze customer issues and ensure first-contact resolution wherever possible.
  • Escalate unresolved or complex issues to higher support tiers when necessary.
  • Maintain detailed and accurate documentation of all customer interactions.
  • Ensure adherence to process guidelines, SLAs, and quality parameters.
  • Collaborate with internal teams to improve overall customer experience.
  • Stay updated on product knowledge, policies, and procedures.
  • Demonstrate a positive attitude and maintain professionalism under pressure.


Why Join Us:

  • Competitive salary with performance-based growth opportunities
  • Exposure to global customer experience standards
  • Supportive work culture with professional development programs
Read more
Users love Cutshort
Read about what our users have to say about finding their next opportunity on Cutshort.
Shubham Vishwakarma's profile image

Shubham Vishwakarma

Full Stack Developer - Averlon
I had an amazing experience. It was a delight getting interviewed via Cutshort. The entire end to end process was amazing. I would like to mention Reshika, she was just amazing wrt guiding me through the process. Thank you team.
Companies hiring on Cutshort
companies logos

About Growing Stars Consulting Private Limited

Founded :
2023
Type :
Products & Services
Size :
20-100
Stage :
Bootstrapped

About

N/A

Company social profiles

N/A

Similar jobs

Gurugram, Bengaluru (Bangalore), Pune
4 - 7 yrs
₹25L - ₹28L / yr
Project Management

Strong Technical Implementation manager profile with exposure to enterprise clients in B2B SaaS domain

2

Mandatory (Experience 1) – Must have 4+ years in Technical Implementation Manager/ SaaS Implementation manager/Technical Project Implementation Manager with atleast the recent 2+ years in a B2B SaaS company dealing with enterprise clients

3

Mandatory (Experience 2) – Must have direct experience leading end-to-end software/tech product/tech project delivery

4

Mandatory (Experience 3) – Must have External / Client project implementation experience (Don't want internal project manager)

5

Mandatory (Experience 4) - Experience coordinating with Product, Engineering, and Support teams to ensure successful customer go-live.

6

Mandatory ( Experience 5) – Must be comfortable engaging and presenting to C-level executives, Directors, VP-level stakeholders, and enterprise decision-makers, with proven ability to build strategic long-term relationships

7

Mandatory (Core Skills) – Strong communication, stakeholder management, and executive-level reporting capability

8

Mandatory (Company) -B2B SaaS Product companies

9

Mandatory (Note 1): Not looking for implementation engineer but someone who handles the implementation projects. In their current or most recent role, the candidate must be the accountable owner of implementation projects (primary client point of contact, owns the project plan and go-live), not a hands-on specialist executing the build.

10

Mandatory (Note 2) - We have 5 open positions of which 1 position is for Pune, and the rest 4 are for Bangalore/Gurgaon

11

Mandatory (Education): Engineering graduate

Read more
Tikshark
Arushi Thakur
Posted by Arushi Thakur
Noida
1 - 2 yrs
₹2L - ₹3L / yr
Social Media Marketing (SMM)
Email Marketing

JOB DESCRIPTION

Job Title: Digital Marketing Executive

Job Type: Full time

Work Location: Noida sec 62

About Us:-

Tikshark is a creative digital marketing and advertising agency. It provides a variety of online marketing and branding solutions designed to help businesses grow their online presence and reach their target audiences effectively. We specialize in providing comprehensive digital solutions designed to help businesses across the globe achieve their marketing and branding goals. At Tikshark, we don’t just market brands — we make them memorable. Our digital solutions drive visibility, engagement, and success.

JOB SUMMARY:-

We are looking for a passionate and innovative Digital Marketer to join our team at Tikshark. As part of TikShark’s team, you will help build strong digital brand presence and deliver measurable marketing impact for diverse clients. We aren't just hiring for a role; we're hiring for potential.

Roles and Responsibilities:-

· Develop and execute comprehensive digital marketing strategies aligned with client and company goals.

· Design and run paid advertising campaigns on Google Ads, Meta Ads, and other digital platforms to drive traffic and lead generation.

· Coordinate with graphic designers, video editors, and content writers to develop high-quality marketing creative.

· Research competitor activities, market trends, and emerging digital tools to stay ahead in the industry.

· Monitor and analyse campaign performance using tools such as Google Analytics, Meta Business Suite, and Search Console.

· Prepare performance reports, derive insights, and recommend improvements for better ROI.

· Assist in website content updates and landing page optimization to enhance user experience.

· Support influencer marketing and brand collaboration campaigns when required.

Preferred Skills:-

· Strong understanding of SMM, SMO, Digital Marketing fundamentals, and content strategy and email marketing tools.

. Experience in meta ads or google ads and running campaigns.

· Analytical mind set with familiarity in web analytics tools.

· Excellent communication, creativity, and attention to detail.

· Understanding of B2B and B2C marketing concepts.

· Prior experience in social media management is an added advantage.

· Plan, execute, and manage WhatsApp marketing campaigns to engage prospects and customers.

· Knowledge of AI is also an added advantage and utilizing AI tools accordingly for content creation, chat automation, campaign optimization, and analytics.

Benefits:

  • Competitive salary
  • Professional development opportunities
  • Collaborative and vibrant work environment

Experience Required

· 1 – 2 Years (Fresher’s can apply)

Education:

  • Bachelor's (Preferred)

Language:

  • English (Required)


Read more
Metadologie
Ishita Saini
Posted by Ishita Saini
Jaipur
4 - 6 yrs
₹15L - ₹22L / yr
skill iconAngularJS (1.x)
skill iconAngular (2+)
skill iconReact.js
skill iconNodeJS (Node.js)
skill iconMongoDB
+3 more


 Join Metadologie: Where Innovation Meets Opportunity! 

Are you ready to embark on an exciting journey where your talents will be nurtured, your ideas valued, and your potential unleashed? Look no further than Metadologie – a dynamic and forward-thinking organization that is currently seeking exceptionally talented individuals like you to join our remarkable team! 


Who We Are: 

At Metadologie, we believe in the power of innovation to transform businesses and shape the future. We are a cutting-edge organisation that specializes in developing groundbreaking solutions for our clients across diverse industries. From advanced technology implementations to strategic consulting, we are at the forefront of driving innovation and delivering exceptional results.


Company Description: 

Metadologie is a dynamic and innovative tech company committed to delivering cuttingedge solutions to our clients. We pride ourselves on fostering a collaborative work environment where creativity and excellence thrive. Currently, we are seeking a skilled Full Stack Developer to join our team in Jaipur. 


Position Overview: 

We are looking for a talented Full Stack Developer with a strong background in React.js and Node.js. The ideal candidate will have at least 4 years of experience in full stack development, with a focus on building scalable web applications. Additionally, the candidate should have experience in team management and be capable of taking on leadership roles. 


 Responsibilities: 

• Develop and maintain scalable web applications using React.js and Node.js 

Collaborate with cross-functional teams to define, design, and ship new features 

• Lead and mentor junior developers, providing guidance and support as needed 

• Conduct code reviews to ensure code quality and adherence to best practices 

Work closely with product managers and designers to translate requirements into technical solutions 

Stay up-to-date with the latest trends and technologies in full stack development 


Requirements: 

• Bachelor's degree in Computer Science or a related field 

• Minimum of 6 years of experience in full stack development 

• Proficiency in React.js and Node.js 

• Experience with database technologies such as MongoDB, MySQL, or PostgreSQL 

• Strong understanding of web technologies including HTML, CSS, and JavaScript 

• Experience with version control systems such as Git 

• Excellent communication and interpersonal skills 

• Ability to work independently and as part of a team 

Experience in team management and leadership roles is a plus 


Benefits: 

Competitive salary package 

Health insurance

Paid time off and holidays 

Professional development opportunities 

Collaborative and supportive work environment 



Read more
Avalon Solution
Prasanna Rode
Posted by Prasanna Rode
Indore
1 - 4 yrs
₹2.5L - ₹5.5L / yr
Manual testing
Test Automation (QA)

Job Title: QA Manual Engineer

 

Job Type: Full Time

 

Location: Indore

 

Summary/Objective:

 

We are seeking an experienced Automation QA (Quality Assurance) professional to join our team in Indore. As an Automation QA, you will be responsible for designing, developing, and executing automated test scripts to ensure the quality and reliability of our software products. You will work closely with the development team to identify areas for automation and implement efficient testing strategies.

 

Responsibilities/Duties:

 

1.     Design, develop, and maintain automated test scripts using Selenium WebDriver and other automation tools.

2.     Execute automated test suites to validate software functionality, performance, and reliability across different platforms and environments.

3.     Work closely with cross-functional teams to understand project requirements, identify test scenarios, and develop comprehensive test plans.

4.     Collaborate with developers to ensure that test cases are integrated into the continuous integration/continuous deployment (CI/CD) pipeline.

5.     Analyze test results and report defects in a clear and concise manner, providing detailed information to facilitate debugging and resolution.

6.     Participate in agile ceremonies such as sprint planning, daily stand-ups, and retrospectives to provide QA input and feedback.

7.     Continuously research and evaluate new testing tools, technologies, and methodologies to improve efficiency and effectiveness.

8.     Contribute to the development and maintenance of QA documentation, including test cases, test scripts, and test reports.

 

Qualifications/Requirements:

 

Education:

 

  • Bachelor's degree in Computer Science, Engineering, or related field.

 

Experience:

 

  • 2 to 3 years of experience in automation testing, preferably in a software development environment.
  • Experience with automation testing tools such as Selenium, Appium, or similar.
  • Strong understanding of software testing methodologies, tools, and processes.
  • Experience with cloud-based testing environments (e.g., AWS, Azure).
  • ISTQB or similar certification in software testing.

 

Skills:

 

  • Excellent analytical and problem-solving skills.
  • Strong communication and collaboration skills.

·        Excellent attention to detail and ability to work independently or as part of a team.

·        Ability to multitask and prioritize tasks in a fast-paced environment.

 

Read more
Wissen Technology
at Wissen Technology
4 recruiters
Sukanya Mohan
Posted by Sukanya Mohan
Bengaluru (Bangalore)
8 - 15 yrs
Best in industry
Snow flake schema
skill iconPython
PySpark
databricks

Responsibilities:

  • Lead the design, development, and implementation of scalable data architectures leveraging Snowflake, Python, PySpark, and Databricks.
  • Collaborate with business stakeholders to understand requirements and translate them into technical specifications and data models.
  • Architect and optimize data pipelines for performance, reliability, and efficiency.
  • Ensure data quality, integrity, and security across all data processes and systems.
  • Provide technical leadership and mentorship to junior team members.
  • Stay abreast of industry trends and best practices in data architecture and analytics.
  • Drive innovation and continuous improvement in data management practices.

Requirements:

  • Bachelor's degree in Computer Science, Information Systems, or a related field. Master's degree preferred.
  • 5+ years of experience in data architecture, data engineering, or a related field.
  • Strong proficiency in Snowflake, including data modeling, performance tuning, and administration.
  • Expertise in Python and PySpark for data processing, manipulation, and analysis.
  • Hands-on experience with Databricks for building and managing data pipelines.
  • Proven leadership experience, with the ability to lead cross-functional teams and drive projects to successful completion.
  • Experience in the banking or insurance domain is highly desirable.
  • Excellent communication skills, with the ability to effectively collaborate with stakeholders at all levels of the organization.
  • Strong problem-solving and analytical skills, with a keen attention to detail.

Benefits:

  • Competitive salary and performance-based incentives.
  • Comprehensive benefits package, including health insurance, retirement plans, and wellness programs.
  • Flexible work arrangements, including remote options.
  • Opportunities for professional development and career advancement.
  • Dynamic and collaborative work environment with a focus on innovation and continuous learning.


Read more
PVK TECH SOLUTIONS
at PVK TECH SOLUTIONS
2 recruiters
Ashish Kulkarni
Posted by Ashish Kulkarni
Remote only
3 - 7 yrs
₹1L - ₹3L / yr
Product development
Unity 3D
Startups
Financial analysis
Marketing
+2 more
  • Strong analytical and research skills
  • Excellent communication skills, both verbal and written
  • Experience in sales and marketing
  • Ability to think creatively and strategically
  • Strong leadership and team management abilities
  • Entrepreneurial mindset and ability to identify opportunities
  • Knowledge of the AR/VR industry and technologies
  • Experience in the healthcare industry is a plus
  • Bachelor's degree in a relevant field


##** Includes investments**## We are ready to raise Pre-Seed funds.

Read more
Thinkitive Technologies
Harshad J
Posted by Harshad J
Pune
2 - 4 yrs
Best in industry
skill iconVue.js
skill iconAngularJS (1.x)
skill iconAngular (2+)
skill iconReact.js
skill iconJavascript
+5 more

Role: Senior PHP Developer

Experience: 2+ Years

Location: Baner, Pune (Work from office)

Company website: https://www.thinkitive.com

Linkedin Page: https://www.linkedin.com/company/thinkitive/mycompany/

Requirements:

  • Mandatory 2+ years hands-on experience on PHP, Laravel, Codeigniter or any PHP framework
  • Experience on building a rich web application using AJAX, JSON, jQuery, HTML5, CSS3, JavaScript, and Bootstrap
  • Experience of working with Angular or ReactJS or VueJS is a Plus
  • Good hands on experience in RDBMS (Oracle/MySQL)
  • Strong technical development experience on effectively writing code, code reviews, best practices code refactoring
  • Experience with various source control tools like GIT, Jenkins CI/CD and Maven
  • Excellent communication & interpersonal skills, ability to engage diverse group of stakeholders and drive long running programs with far reaching changes
  • Strong ability to organise & coordinate activities across geographically spread teams and ability to handle multiple competing priorities
  • Experience in Agile development lifecycle methodology with proven problem solving and analytical skills.

Duties & Responsibilities:

  • Developing a strong backend with web technologies, Persistence, Services, Platform, Performances and Scalability.
  • Participating and collaborating with Product Owner/ Cross functional teams in the organisation to understand the business requirements and to deliver solutions that can scale.
  • Designing and implementing Software that is simple, intuitive and easy to use with a platform development mindset to solve privacy platform problems.
  • Proactively anticipating problems and keeping the team and management informed in a timely manner
  • Ensure high performance of all systems developed
  • Conducting analysis of website and application requirements
  • Writing back-end code and building efficient PHP modules
  • Developing back-end portals with an optimised database
  • Troubleshooting application and code issues
  • Integrating data storage solutions
  • Responding to integration requests from front-end developers
  • Finalising back-end features and testing web applications
  • Updating and altering application features to enhance performance


Click here to Apply 👉 https://forms.gle/NEa2Be1SEm2urG4z8


Read more
Digital Elite Technologies LLP
Anjali Mishra
Posted by Anjali Mishra
Indore
0.5 - 3 yrs
₹1L - ₹2.4L / yr
Search Engine Optimization (SEO)
Search Engine Marketing (SEM)
Social Media Marketing (SMM)
Google ads

Key Requirements:

  • Prior experience in content marketing, content growth, and SEO
  • Working knowledge of search engine optimization practices
  • Outstanding ability to think creatively, strategically, and identify and resolve problems
  • Excellent verbal and written communication skill
  • Ability to work within a team and independently
  • Familiarization Google analytics
  • Experience with website optimization tools
  • Strong organizational, time management, and analytical skills

Responsibilities:

  • Reviewing and analyzing client sites for areas that can be improved and optimized
  • Preparing detailed strategy reports
  • Identifying powerful keywords to drive the most valuable traffic
  • Running PPC campaigns
  • Writing powerful calls-to-action to convert visitors
  • Filling websites and other content with effective keywords
  • Writing effective SEO content for blogs, websites and social media accounts
  • Developing link building strategies>
  • Analyzing keywords and SEO techniques used by competitors
  • Keeping updated on both white hat and black hat SEO strategies to avoid stay within search engine guidelines
  • Compiling and presenting SEO guidelines
Read more
Abhidip swastik Private Ltd
Vikas Bhadoria
Posted by Vikas Bhadoria
Remote only
2 - 4 yrs
₹2L - ₹3L / yr
skill iconNodeJS (Node.js)
skill iconPython
skill iconJava
skill iconJavascript
skill iconReact.js
+14 more

Job Description:

In this role, you will:

  • Be responsible for building APIs, coding, documenting and maintaining scalable web/mobile applications in a fast-paced environment
  • Be involved in conceptualization of IOT product features & AI Model Integrations, designing, development and debugging in the real-time environment
  • Collaborate with multiple stakeholders to deliver products in an agile environment
  • Continuous Integration and Continuous Deployment

Required Skills :

  • Good understanding of Data Structures &Algorithms with strong analytical skills.
  • Deep understanding of javascript and web fundamentals like HTML, CSS3, Boostrap 3, SDKs, cookies, Sockets,
  • Experience in programming languages: nodejs, python, java, Angular/React JS,
  • Knowledge of Relational and Non-relational Databases and Cache like MySQL, Mongo, Elasticsearch, Redis etc
  • Knowledge of RESTful paradigms and to experience building/consuming APIs, microservices & system design architecture
  • Experience in client side technologies like JavaScript, jQuery, Typescript and React JS.
  • Good in Building UI/UX of web application and integration of backend and frontend
  • Capable of hosting AI model on AWS cloud by developing APIs

Desired Skills:

  • Ability to break complex projects into modules and propose effective solutions in view of capabilities of existing platforms and infrastructure.
  • Experience in managing build/deployment pipelines for continuous integration and continuous delivery to improve the quality and availability of products & services.
  • Understanding of cloud architecture and cloud deployments - AWS SQS, Lambda, EC2, S 3, Azure, other cloud technologies
Read more
Thirdware Solution Ltd.
at Thirdware Solution Ltd.
2 recruiters
Ramkumar Subramani
Posted by Ramkumar Subramani
Bengaluru (Bangalore)
4 - 7 yrs
₹5L - ₹13L / yr
oracle hrms
hrms
r12
oracle r12
core hr
+3 more
We are looking for HRMS Technical R 12 consultant and knowledge in Fusion HCM Area R12 Development Skill set required: (Any 4 to 5 of the below Skill set) • SQL & PLSQL • Oracle Reports and XML • Interface and Conversions • AOL Concepts • WEBADI • Oracle Forms / OAF • Workflow Application: Worked in 3 of the following HRMS modules as Technical consultant (4 to 8 years): 1. Core HR 2. SSHR 3. I Recruitment 4. OLM 5. Payroll Experience in R12 application is mandatory and Fusion knowledge will be added advantage. Good written and spoken English communication skills Required Willingness to work in Shifts is Mandatory
Read more
Why apply to jobs via Cutshort
people_solving_puzzle
Personalized job matches
Stop wasting time. Get matched with jobs that meet your skills, aspirations and preferences.
people_verifying_people
Verified hiring teams
See actual hiring teams, find common social connections or connect with them directly.
ai_chip
Move faster with AI
We use AI to get you faster responses, recommendations and unmatched user experience.
Did not find a job you were looking for?
icon
Search for relevant jobs from 10000+ companies such as Google, Amazon & Uber actively hiring on Cutshort.
companies logo
companies logo
companies logo
companies logo
companies logo
Get to hear about interesting companies hiring right now
Company logo
Company logo
Company logo
Company logo
Company logo
Linkedin iconFollow Cutshort
Users love Cutshort
Read about what our users have to say about finding their next opportunity on Cutshort.
Shubham Vishwakarma's profile image

Shubham Vishwakarma

Full Stack Developer - Averlon
I had an amazing experience. It was a delight getting interviewed via Cutshort. The entire end to end process was amazing. I would like to mention Reshika, she was just amazing wrt guiding me through the process. Thank you team.
Companies hiring on Cutshort
companies logos