Cutshort logo
Growing Stars Consulting Private Limited logo
Customer Success Associate - International Process
Customer Success Associate - International Process
Growing Stars Consulting Private Limited's logo

Customer Success Associate - International Process

MOHAMMAD FAIZ's profile picture
Posted by MOHAMMAD FAIZ
0 - 5 yrs
₹3L - ₹5L / yr
Delhi, Gurugram, Noida, Ghaziabad, Faridabad
Skills
Customer Relationship Management (CRM)
Customer Service
Customer Support
Customer Success
Customer Retention
Business Process Outsourcing (BPO)
English Proficiency
Subject-matter expert
Problem solving

Job Title: Customer Success Associate (International Process)

Location: Gurugram, Haryana

Work Mode: Work from Office


About the Role:

We are seeking passionate and customer-focused professionals to join our international support team. If you have excellent communication skills, a problem-solving mindset, and prior experience in customer service—especially within international or healthcare domains—this opportunity is for you.


As a Customer Success Associate, you will be responsible for managing and resolving customer queries efficiently while ensuring an exceptional service experience.


Key Requirements:

  • Excellent English communication skills (C1 level – mandatory)
  • Education: Graduates and Undergraduates both are eligible
  • Minimum 1 year of experience in International Customer Support (Healthcare background preferred)
  • Salary: Up to ₹35,000 CTC (₹30,517 in-hand)
  • 5 Days Working with 2 rotational week-offs
  • Rotational Shifts (24/7 environment)
  • Two-way cab facility available (for hiring zone only)


Roles & Responsibilities:

  • Handle inbound and outbound calls, chats, or emails from international customers.
  • Provide prompt, accurate, and empathetic assistance for customer queries or concerns.
  • Analyze customer issues and ensure first-contact resolution wherever possible.
  • Escalate unresolved or complex issues to higher support tiers when necessary.
  • Maintain detailed and accurate documentation of all customer interactions.
  • Ensure adherence to process guidelines, SLAs, and quality parameters.
  • Collaborate with internal teams to improve overall customer experience.
  • Stay updated on product knowledge, policies, and procedures.
  • Demonstrate a positive attitude and maintain professionalism under pressure.


Why Join Us:

  • Competitive salary with performance-based growth opportunities
  • Exposure to global customer experience standards
  • Supportive work culture with professional development programs
Read more
Users love Cutshort
Read about what our users have to say about finding their next opportunity on Cutshort.
Shubham Vishwakarma's profile image

Shubham Vishwakarma

Full Stack Developer - Averlon
I had an amazing experience. It was a delight getting interviewed via Cutshort. The entire end to end process was amazing. I would like to mention Reshika, she was just amazing wrt guiding me through the process. Thank you team.
Companies hiring on Cutshort
companies logos

About Growing Stars Consulting Private Limited

Founded :
2023
Type :
Products & Services
Size :
20-100
Stage :
Bootstrapped

About

N/A

Company social profiles

N/A

Similar jobs

TalentXO
tabbasum shaikh
Posted by tabbasum shaikh
Bengaluru (Bangalore)
8 - 12 yrs
₹40L - ₹50L / yr
skill iconJava
Microservices
MySQL
CI/CD

Key Responsibilities

  • Provide strong technical leadership and mentorship to software engineers.
  • Define and execute engineering strategies aligned with business goals.
  • Manage multiple concurrent projects with a focus on timely, high-quality delivery.
  • Collaborate with cross-functional teams to define and prioritize product features.
  • Drive Agile methodologies to enhance team performance and efficiency.
  • Conduct performance reviews and foster continuous professional development.
  • Oversee the complete SDLC—from design and development to deployment.
  • Manage engineering budgets, resource allocation, and capacity planning.
  • Stay updated with emerging technologies and industry best practices.
  • Ensure high coding standards and adherence to engineering best practices.
  • Contribute hands-on to coding, architecture, and technical design decisions.
  • Work closely with clients and external stakeholders to translate requirements into scalable technical solutions.

Tech Stack

  • Java
  • Spring Framework
  • Microservices Architecture
  • Cloud Technologies
  • Large-scale distributed systems

Ideal Candidate Profile

Experience

  • 8+ years of engineering experience, including backend development and scalable distributed systems.
  • 2+ years of people and delivery leadership experience.
  • Proven client-facing experience, translating business needs into engineering execution.

Technical Expertise

  • Strong hands-on experience with Java, Spring, microservices, and SDLC processes.
  • Deep understanding of system design, architecture reviews, and engineering best practices.
  • Experience with Agile methodologies and project management tools.

Leadership & Collaboration

  • Strong communication skills with the ability to present to technical and non-technical stakeholders.
  • Experience collaborating with product, design, sales, and client teams.
  • Demonstrated ownership of end-to-end execution, release coordination, and delivery.

Additional Requirements

  • Experience working in product-based organizations.
  • Stable career history (minimum 2 years per previous organization).
  • B.Tech in Computer Science, Engineering, or related field from Tier 1 / Tier 2 institutions (Master’s preferred).
  • Education criteria may be relaxed for candidates from strong, reputed product organizations.




Read more
Ahmedabad
0 - 1 yrs
₹1L - ₹2L / yr
Communication Skills
Decision-making
Strategic thinking
Recruitment/Talent Acquisition
Recruitment
+1 more

About the Role:

We are seeking a proactive and detail-oriented HR Executive with at least 1 year of experience in Human Resources. The ideal candidate will assist in managing day-to-day HR operations, recruitment, employee engagement, and compliance. This role is an excellent opportunity for an HR professional looking to strengthen their skills and grow within a dynamic organization.


Key Responsibilities:

  • Assist in end-to-end recruitment: job postings, screening, scheduling interviews, and onboarding.
  • Maintain employee records and HR databases accurately.
  • Support payroll processing and attendance management.
  • Ensure compliance with HR policies, labor laws, and company regulations.
  • Coordinate employee engagement activities and events.
  • Address basic employee queries related to HR policies and procedures.
  • Prepare HR letters, contracts, and other documentation.
  • Assist in performance management and appraisal processes.
  • Collaborate with managers to meet staffing and HR operational needs.


Key Requirements:

  • Bachelor’s degree in Human Resources, Business Administration, or related field.
  • Minimum 1 year of experience in HR functions (recruitment, onboarding, payroll, compliance, or employee relations).
  • Basic knowledge of HR processes and labor laws.
  • Strong communication and interpersonal skills.
  • Proficient in MS Office (Word, Excel, PowerPoint).
  • Ability to multitask, prioritize, and maintain confidentiality.


What We Offer:

  • Exposure to diverse HR functions in a growing organization.
  • Supportive work environment with opportunities to learn and grow.
  • Competitive salary package.
Read more
AllSoft Consulting Private Limited
Raipur
1 - 5 yrs
₹3L - ₹5L / yr
Sales
Sales and operations planning
Sales presentations
Sales management
Social Media Marketing (SMM)
+4 more

Sales & Marketing Executive (Software Services)


Are you passionate about driving sales and digital marketing in the fast-growing software services industry? Join our dynamic team at Allsoft and help us connect with businesses and clients!


Why Join Us?


-Engage with diverse and exciting projects in the software services industry.


-Grow your career with opportunities to expand your expertise in digital marketing and sales.


-Be part of a dynamic startup environment, with hands-on involvement in managing social media platforms and digital marketing strategies.


-Develop the ability to communicate and convince both technical and non-technical clients.


Qualifications:

-Minimum 1, up to 5 years of relevant experience in sales and marketing, preferably in software services.

-Proficiency in digital marketing on various social media platforms (SSM).

-Strong communication skills with the ability to explain and convince both technical and non-technical customers.

-Self-motivated and eager to work in a flexible startup environment.

Read more
Promilo
Karina Biswal
Posted by Karina Biswal
Bengaluru (Bangalore)
2 - 5 yrs
₹4L - ₹6L / yr
Digital Marketing
Search Engine Optimization (SEO)
Search Engine Marketing (SEM)
Social Media Optimization (SMO)
Social Media Marketing (SMM)
+8 more

Digital Marketing Manager


Role: Digital Marketing Manager

Required Educational Qualification: Any UG or PG

Company Name - Promilo.com (Sawara Solutions Pvt ltd)

Experience - 2 to 5 yr

Location: Bangalore

Mode – Full Time / Work from office


About us:

Promilo is India’s 1st innovative platform which “Pay to Browse”

It is a B2B SaaS start-up that enables to accelerate of he business appointment funnel of the

companies. We’re an advertising platform that connects both users & advertisers. Users will be able to book an online appointment based on their interests with the advertiser, without compromising their data privacy and get rewarded for sharing their data and time. We’re registered and recognized by Start-up India, Start-up Karnataka & MSME companies.

To know more - visit our company website.


Job description

Roles and Responsibilities


● Plan and execute all digital marketing, including SEO/SEM, marketing database, email, social

media and display advertising campaigns, EPC campaigns,Organic content, and blog posts.

● Work on Google Ads, Facebook ads, YouTube, and LinkedIn platforms to design, build, and

maintain social media presence and execute marketing campaigns.

● Measure and report performance of all digital marketing campaigns and assess against goals.

● Measuring ROI for digital marketing and making recommendations on the most optimal

solutions.

● Collaborates with internal teams to create landing pages and optimize the user experience.

● Brainstorms new and creative growth strategies through digital marketing

● Maintains digital marketing staff by recruiting, selecting, orienting, and training employees.

● Regularly review and monitor competitive websites to ensure leading in design, usability, and

user experience.

● Keeping up to date on industry trends, new media buying opportunities, and

recommendations on new ways to reach the target audience


Desired Candidate Profile

● Minimum 1 -2 years of relevant experience in Digital Marketing.

● Demonstrable experience leading and managing SEO/SEM, marketing database, email,

social media and/or display advertising campaigns, EPC campaign, Organic content, blog

posts.

● Experience working on-page optimization and off-page optimization

● Highly creative with experience in identifying target audiences and devising digital campaigns

that engage, inform, and motivate

● Knowledge of website analytics tools (e.g., Google Analytics, NetInsight, Omniture,

WebTrends)

● Working knowledge of HTML, CSS, and JavaScript development and constraints

● Experienced with website analytics and can distill data into actionable insights

● Familiar with financial planning and strategy, excellent account-based marketing, event

planning, analytics, email, social media, paid, marketing operations, copywriting, and editing

skills.



KeySkill: digital marketing, Content Creation, PPC. organic content, Facebook Campaign, GoogleAdWords, marketing, management, Blog, Commenting, Social Media, Optimization, ContentOptimization, Google Ads, Seo Marketing, Website Analysis, Advertising Campaigns, EPC, Search, Engine Marketing



Read more
prevaj consultants pvt ltd
Nilofer Jamal
Posted by Nilofer Jamal
Remote only
4 - 6 yrs
₹3.5L - ₹8L / yr
Manual testing
JIRA
Agile/Scrum
Systems Development Life Cycle (SDLC)
API
+1 more
Roles and Responsibilities:
  • Design appropriate test strategy and test cases
  • Timely delivery of software projects, support incident fixes
  • Effective communication of requirements, issues, reports on regular basis
  • Proven experience in manual testing
  • Solid understanding of QA processes, approaches, methodologies and software development life cycle, and ability to apply the knowledge in daily operations
  • Experience specifying, establishing, and managing test environments and test data for Manual testing projects
  • Ability to document and troubleshoot errors
  • Experience in delivering software using Agile methods
  • Expertise in using Jira
  • Ability to analyze & maintain existing solutions
  • Knowledge or experience in Selenium, Java, BDD Test Design
Soft Skills required:
•Should be self-motivated and self-driven
•Ability to work with team members across the globe
•Excellent interpersonal and written communication skills
•Ability to define, implement and work to a schedule
•Good time management skills
Read more
Viaan Industries
Mumbai
3 - 6 yrs
₹5L - ₹7L / yr
Selenium
Test Automation (QA)
skill iconPython
Perl
Shell Scripting
+1 more
Good understanding of testing methodologies and concepts.

Understand requirements and write test cases/test scenario and execute them.

Create, execute, maintain comprehensive test scenarios for manual testing.

Perform various types of testing like functionality testing, content testing, Ul testing, sanity testing and browser compatibility.

Regression testing

Should have 6m - 1 year of working experience in Selenium Webdriver

Analyse failed tests and manage defects using the bug reporting tool.

Expertise in Defect Management and test management tools.

Excellent communication skills.
Read more
Cloud Security Product Startu
Cloud Security Product Startu
Agency job
via zyoin by Deepthi V
Bengaluru (Bangalore)
7 - 14 yrs
₹20L - ₹70L / yr
Java
Spring
Big Data
AWS
Hadoop
+1 more
  • Minimum 7 years of relevant work experience in similar roles.
  • Hands-on experience developing and delivering scalable multi-tenant SaaS applications on AWS platform.
  • In-depth knowledge of Spring, Spring Boot, Java, REST Web Services, SQL databases, microservices, GRAND stack, SQL and NoSQL databases.
  • In-depth knowledge and experience developing and delivering scalable data lakes, data ingestion and processing pipelines, data access microservices.
  • In-depth knowledge of AWS platform, tools and services, specifically AWS networking and security, Route53, API Gateway, ECS/Fargate, RDS; Java/Spring development; modern database and data processing technologies; DevOps; microservices architecture; container/Docker technology.
  • Outstanding collaboration and communication skills. Ability to effectively collaborate with distributed team.
  • Understand and practice agile development methodology.
  • Prior experience working in a software product company.
  • Prior experience with security product development.

 

Nice to Have:

  • AWS Certified Developer certification is highly desired.
  • Prior experience with Apache Spark and Scala.

 

Read more
Leap beyond
at Leap beyond
1 video
3 recruiters
Ayesha Goyal
Posted by Ayesha Goyal
Mumbai
1 - 7 yrs
₹3L - ₹7L / yr
Knowledge management
Training and Development
Mentorship
  • S/he will be responsible for the training and development of students, equipping them with the right skills sets and knowledge, and helping them stay motivated and secure jobs.
  • S/he will be actively involved in strategizing and brainstorming about creative learning approaches and modules for e-learning courses.
  • S/he will also play a crucial role in setting up processes for effective student management and their learning journey management.
  • S/he will assist the team with researching, curating and designing - learning content and market intelligence/trend reports
  • S/he will be actively involved in helping the team to deliver learning strategies and sessions depending on student requirements/needs.
Read more
Sonant Technologies
at Sonant Technologies
1 recruiter
Abhinav Vashistha
Posted by Abhinav Vashistha
Jaipur
0 - 1 yrs
₹1L - ₹3L / yr
skill iconAngularJS (1.x)
skill iconjQuery
skill iconC#
Responsibilities: Delivering a complete front end application Ensuring high performance on mobile and desktop Writing tested, idiomatic and documened JavaScript,HTML and CSS
Read more
DemandFluence
at DemandFluence
1 recruiter
Gunjan Punjabi
Posted by Gunjan Punjabi
Pune
0 - 1 yrs
₹2L - ₹3L / yr
Communication Skills
Sales
Email Marketing
Market Research
Marketing
+2 more
Jobs Vs Careers How you market in a technology industry is totally different. Have you seen any ads of a software company over a television, radio, newspaper, billboards or other similar mediums? The answer is No, you haven’t. Not even the biggies do that. Because that’s not how it works. So then? How does it? Come join us at DemandFluence to explore this exciting and challenging career in tech world! If you’re looking for something awesome and kicking, this is the field for hitting home run! http://www.demandfluence.com/perquisites-benefits/
Read more
Why apply to jobs via Cutshort
people_solving_puzzle
Personalized job matches
Stop wasting time. Get matched with jobs that meet your skills, aspirations and preferences.
people_verifying_people
Verified hiring teams
See actual hiring teams, find common social connections or connect with them directly.
ai_chip
Move faster with AI
We use AI to get you faster responses, recommendations and unmatched user experience.
Did not find a job you were looking for?
icon
Search for relevant jobs from 10000+ companies such as Google, Amazon & Uber actively hiring on Cutshort.
companies logo
companies logo
companies logo
companies logo
companies logo
Get to hear about interesting companies hiring right now
Company logo
Company logo
Company logo
Company logo
Company logo
Linkedin iconFollow Cutshort
Users love Cutshort
Read about what our users have to say about finding their next opportunity on Cutshort.
Shubham Vishwakarma's profile image

Shubham Vishwakarma

Full Stack Developer - Averlon
I had an amazing experience. It was a delight getting interviewed via Cutshort. The entire end to end process was amazing. I would like to mention Reshika, she was just amazing wrt guiding me through the process. Thank you team.
Companies hiring on Cutshort
companies logos