
Customer Success Associate - International Process
Job Title: Customer Success Associate (International Process)
Location: Gurugram, Haryana
Work Mode: Work from Office
About the Role:
We are seeking passionate and customer-focused professionals to join our international support team. If you have excellent communication skills, a problem-solving mindset, and prior experience in customer service—especially within international or healthcare domains—this opportunity is for you.
As a Customer Success Associate, you will be responsible for managing and resolving customer queries efficiently while ensuring an exceptional service experience.
Key Requirements:
- Excellent English communication skills (C1 level – mandatory)
- Education: Graduates and Undergraduates both are eligible
- Minimum 1 year of experience in International Customer Support (Healthcare background preferred)
- Salary: Up to ₹35,000 CTC (₹30,517 in-hand)
- 5 Days Working with 2 rotational week-offs
- Rotational Shifts (24/7 environment)
- Two-way cab facility available (for hiring zone only)
Roles & Responsibilities:
- Handle inbound and outbound calls, chats, or emails from international customers.
- Provide prompt, accurate, and empathetic assistance for customer queries or concerns.
- Analyze customer issues and ensure first-contact resolution wherever possible.
- Escalate unresolved or complex issues to higher support tiers when necessary.
- Maintain detailed and accurate documentation of all customer interactions.
- Ensure adherence to process guidelines, SLAs, and quality parameters.
- Collaborate with internal teams to improve overall customer experience.
- Stay updated on product knowledge, policies, and procedures.
- Demonstrate a positive attitude and maintain professionalism under pressure.
Why Join Us:
- Competitive salary with performance-based growth opportunities
- Exposure to global customer experience standards
- Supportive work culture with professional development programs

About Growing Stars Consulting Private Limited
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CometChat Overview
CometChat is a full-stack conversational platform built to unify every layer of interaction - bringing together real-time conversations (chat, messaging, voice, and video), AI Agents, moderation, notifications, and analytics in one modular, developer-first solution.
We were also recognized on Forbes' 2026 America's Top 500 Startup Employers List - a reflection of the team and culture we've been deliberate about building.
We believe the interface of the future is conversation - not clicks. Every app will soon have an AI layer that's as native as text messaging today. That's why we're building the infrastructure for the world's AI-powered conversations - from human-to-human, to human-to-agent, to multi-party collaboration with AI in the mix.
From AI onboarding assistants that get users productive in minutes, to copilots that perform complex workflows in-app, to intelligent moderators that protect and guide communities in real time - our AI Agent platform makes it all possible.
With CometChat's ready-to-use UI kits, powerful SDKs, and our Full Stack AI Agent Platform, product teams across startups and enterprises can launch safe, scalable, and smart in-app interactions faster than ever.
Why Join Us Now
We're at the tipping point where AI becomes a native part of every conversation. At CometChat, you'll help shape a future where users can talk to their apps as naturally as to a friend - where agents think, reason, act, and collaborate with humans in real time.
You won't just be joining a product team - you'll be building the standard for AI interaction layers: agent-aware UI, intelligent guardrails, rich actions libraries, and multi-party collaboration between people and AI.
If you want to help define how the next billion users will communicate - and push the boundaries of what's possible in real-time, AI-powered engagement - we'd love to work with you.
What we mean by AI-native
AI-native here means you build with agents by default. We expect 100% of the code to be generated via agentic tools (Cursor, Claude Code, and similar), while you own everything that actually matters: problem framing, architecture, tradeoffs, review quality, tests, performance, and security. This is not "vibe coding." The code is generated. The thinking is yours. You should be great at steering agents, validating output, catching subtle issues early, and debugging code you did not manually write.
Why AI-native
Software development is changing permanently, and we are leaning all the way in. You will work in a team that ships fast with agents, where your leverage comes from judgment and systems thinking rather than typing speed. You will get access to whatever AI tools you need (Cursor, Claude Code, or anything else that makes you effective), and the freedom to use them aggressively. If you want to operate at the edge of how modern engineering gets done and level up your output, this role is built for that.
Join us to build where AI meets human connection.
Position Overview & Priorities
We are looking for versatile and experienced technical additions to our development team. The position offers an extensive amount of ownership and influence over our development process as we scale the team. We’re looking for people who enjoy solving meaningful problems and love seeing the things they build in the hands of real users.
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Work Location
Chembur, Mumbai
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Location: Mumbai
Job Type: Full-Time
Experience Level: 4- 8 years
Job Overview:
We are looking for a highly skilled Java Developer to join our development team. As a Java Developer, you will be responsible for designing, developing, and maintaining robust Java applications that meet high standards of performance and reliability. The ideal candidate will have strong analytical skills, excellent problem-solving capabilities, and a deep understanding of Java and its ecosystem.
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When life gives you lemons and you can code both front and back with equal zest, you’re probably a Full Stack Developer we’d love on our team.
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What are we offering?
Experience
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Exposure
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Empathy
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Who are we?
Lemon Yellow LLP is a user-centered UI/UX design agency, based out of Thane, Maharashtra. With international operations, an experienced mentorship, and a passionate team, we aim to design digital happiness.
How do you reach us?
Well, after you send in your application, it takes us 2-3 weeks to review it. Sometimes, not often, we might delay just a bit beyond that. This happens when our mailbox is flooded with applications.
We promise we won’t ghost you, you’ll definitely hear from us. In the meantime, feel free to explore our official website.
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1. Taking Teaching Demos for kids.
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the Weight Loss Programme
Tele-marketing & mass mailers
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