Cutshort logo
Growing Stars Consulting Private Limited logo
Customer Success Associate - International Process
Customer Success Associate - International Process
Growing Stars Consulting Private Limited's logo

Customer Success Associate - International Process

MOHAMMAD FAIZ's profile picture
Posted by MOHAMMAD FAIZ
0 - 5 yrs
₹3L - ₹5L / yr
Delhi, Gurugram, Noida, Ghaziabad, Faridabad
Skills
Customer Relationship Management (CRM)
Customer Service
Customer Support
Customer Success
Customer Retention
Business Process Outsourcing (BPO)
English Proficiency
Subject-matter expert
Problem solving

Job Title: Customer Success Associate (International Process)

Location: Gurugram, Haryana

Work Mode: Work from Office


About the Role:

We are seeking passionate and customer-focused professionals to join our international support team. If you have excellent communication skills, a problem-solving mindset, and prior experience in customer service—especially within international or healthcare domains—this opportunity is for you.


As a Customer Success Associate, you will be responsible for managing and resolving customer queries efficiently while ensuring an exceptional service experience.


Key Requirements:

  • Excellent English communication skills (C1 level – mandatory)
  • Education: Graduates and Undergraduates both are eligible
  • Minimum 1 year of experience in International Customer Support (Healthcare background preferred)
  • Salary: Up to ₹35,000 CTC (₹30,517 in-hand)
  • 5 Days Working with 2 rotational week-offs
  • Rotational Shifts (24/7 environment)
  • Two-way cab facility available (for hiring zone only)


Roles & Responsibilities:

  • Handle inbound and outbound calls, chats, or emails from international customers.
  • Provide prompt, accurate, and empathetic assistance for customer queries or concerns.
  • Analyze customer issues and ensure first-contact resolution wherever possible.
  • Escalate unresolved or complex issues to higher support tiers when necessary.
  • Maintain detailed and accurate documentation of all customer interactions.
  • Ensure adherence to process guidelines, SLAs, and quality parameters.
  • Collaborate with internal teams to improve overall customer experience.
  • Stay updated on product knowledge, policies, and procedures.
  • Demonstrate a positive attitude and maintain professionalism under pressure.


Why Join Us:

  • Competitive salary with performance-based growth opportunities
  • Exposure to global customer experience standards
  • Supportive work culture with professional development programs
Read more
Users love Cutshort
Read about what our users have to say about finding their next opportunity on Cutshort.
Shubham Vishwakarma's profile image

Shubham Vishwakarma

Full Stack Developer - Averlon
I had an amazing experience. It was a delight getting interviewed via Cutshort. The entire end to end process was amazing. I would like to mention Reshika, she was just amazing wrt guiding me through the process. Thank you team.
Companies hiring on Cutshort
companies logos

About Growing Stars Consulting Private Limited

Founded :
2023
Type :
Products & Services
Size :
20-100
Stage :
Bootstrapped

About

N/A

Company social profiles

N/A

Similar jobs

Arcitech
at Arcitech
1 candid answer
Arcitech HR Department
Posted by Arcitech HR Department
Navi Mumbai
2 - 5 yrs
₹6L - ₹12L / yr
BIM
Autodesk Revit
skill iconC#

About the Role :


We are seeking skilled BIM Developers to join our dynamic team in Navi Mumbai. The ideal candidate will be responsible for creating, customizing, and automating workflows and tools that enhance efficiency within Building Information Modeling (BIM) environments. You will work closely with architects, engineers, and project teams to develop solutions that optimize BIM processes and integrate automation using programming and scripting.


Key Responsibilities :

  • Develop, customize, and automate tools and workflows for BIM software, primarily Autodesk Revit.
  • Write efficient scripts and add-ins using C#, Python, and Dynamo to enhance BIM productivity.
  • Collaborate with BIM coordinators and project teams to understand workflow challenges and propose technical solutions.
  • Maintain and support existing BIM tools and ensure version compatibility.
  • Integrate BIM data with external applications or databases as required.
  • Document technical processes, tool usage, and code for easy reference and future maintenance.
  • Stay updated with emerging trends, tools, and standards in BIM technology.


Required Skills & Qualifications :

Bachelors degree in Architecture, Civil Engineering, Mechanical Engineering, or Computer Science (or equivalent).

2 to 5 years of experience in BIM development or automation using Revit.

Strong proficiency in Revit API, Dynamo, Python, and C#.

Experience in developing custom plugins, scripts, or add-ins for Autodesk products.

Solid understanding of BIM standards, workflows, and data management.

Strong analytical, problem-solving, and communication skills.



Preferred Qualifications :

Experience with Revit families, Navisworks, or other BIM coordination tools.

Familiarity with cloud-based BIM collaboration platforms (e.g., BIM 360, ACC).

Knowledge of database integration (SQL, JSON, XML) for BIM data exchange.

Read more
Outscal Technologies Pvt Ltd
Satnamji Arora
Posted by Satnamji Arora
Remote only
0 - 3 yrs
₹5L - ₹15L / yr
skill iconC++
Game development
Data Structures

 

 

Job Responsibilities

  • Set-up gameplay mechanics
  • Responsible for bringing fun element to the game
  • Work with designers and artists to deliver project on time

 

Skills Required

  • Expertise in C++ programming and data structures
  • You've worked on kickass projects
  • Excellent problem-solving ability
  • Passionate about playing and developing best in class video game experience
  • Ability to pick up new game engines and read other people's code.
  • Transparent and to-the-point communication skills.

 

Perks

  • Best salary in the segment
  • Amazing workplace environment
  • Insurance and PF
  • Remote work option

 

 

Read more
A Predictive analytics organization with well funded
A Predictive analytics organization with well funded
Agency job
via Hunt & Badge Consulting Pvt Ltd by Chandramohan Subramanian
Chennai
3 - 5 yrs
₹8L - ₹20L / yr
skill iconReact.js
skill iconJavascript
*No job description*

About organization : 

Founded in 2012, the leader in digital identity verification technology for Day Zero and beyond. Our predictive analytics platform applies artificial intelligence and machine learning techniques, with trusted online/offline data intelligence from email, phone, address, IP, device, velocity, and the broader internet, to verify identities in real-time. We have more than 400 customers across the financial services, gaming, telecom, and ecommerce industries, including three of the top five banks, seven top 10 issuers, three top MSBs, multiple tier-one payroll providers, the top credit bureau, and over 75 of the largest and most successful fintechs such as Varo Money, Public, Chime, and Stash. We are funded by some of the world's best investors and entrepreneurs including Accel, Scale Venture Partners, Commerce Ventures, Work-Bench, Sorenson, Citi Ventures, Wells Fargo Strategic Capital, Synchrony, MVB Bank, Santander InnoVentures, and Two Sigma Ventures.

Our trophy case includes numerous industry awards and accolades, including being named one of Forbes America’s Best Startup Employers 2021 as well as the Best New Technology Introduced over the Last 12 months – Data and Data Services at the 2020 American Financial Technology Awards (AFTAs), being ranked #70 on Deloitte’s Technology Fast 500™, getting listed as a Gartner Cool Vendor, and winning Finovate’s Award for Best Use of AI/ML, to name a few!

The only way we can further our mission of becoming the single, trusted source of identity verification and eliminating identity fraud is by building the best team on the planet. This is where you come in!


Total funding amount : $196M
Strong experience in Reactjs
Location : Chennai(Olympia tech park)


Read more
Smarsh
at Smarsh
1 recruiter
Nichell Dsouza
Posted by Nichell Dsouza
Bengaluru (Bangalore)
9 - 15 yrs
₹40L - ₹50L / yr
Reliability engineering
skill iconKubernetes
IT infrastructure

Company Description

Smarsh is the leader in communications compliance, archiving, and analytics. We provide compliance across the broadest set of communications channels with insights on what’s being captured. Smarsh customers manage over 500 million daily conversations across 80 channels and growing. Customers include the top 10 U.S., top 8 European, top 5 Canadian, and top 3 Asian banks. The Smarsh advantage is customers stay ahead of compliance and uncover patterns and relationships hidden within their data.

At Smarsh , we’ve been helping our customers manage new forms of communication since 1998. We work closely with regulators including the SEC, FINRA, IIROC, and the PRA and FCA, and with our customers, to ensure that they understand the capabilities of today’s technology and that our platform meets their most stringent requirements. Our products include Connected Capture, Connected Archive, Web Archive & Business Solutions.

 

About the team

Are you an SRE with excellent Observability, Containerization and Orchestration skills? As a Site Reliability Engineer (SRE) in the Smarsh SaaS Operations team, you'll be part of a team who measures and improves production performance reliability through sustainable engineering practices for our suite of applications. Toil will be your number one enemy, observability your closest friend and your mission will be to drive operational burden as close to zero as you can.

Responsibilities

  • Responsible for technical direction at the platform solutions level. Is able to weigh the pros and cons of various solutions and credibly argue for the best path
  • Work closely with Product Management and the rest of the engineering team to define features and their implementations with careful attention to quality, scalability, and maintainability
  • Can break down complex technical solutions into abstractions that the rest of the team and understand
  • Can investigate and solve complex bugs, performance, and scalability issues
  • Collaborates with multiple agile teams to ensure their solutions integrate effectively
  • Track work in ticketing system (JIRA)
  • Participate in Pull Request reviews. Provide and receive feedback to continuously improve.
  • Other duties as assigned.

Desired skills & experience

  • A minimum 10+ years industry experience
  • Masters in CS or equivalent
  • Must have experience in Azure or AWS, either running some large-scale app there or migrating to Azure/AWS. 
  • Experience operating Cloud Foundry in production environments 
  • Experience managing CI/CD systems (Concourse, Jenkins, TravisCI etc.) 
  • Experience deploying and/or operating ELK stack 
  • Experience with container technologies and orchestration platforms (Docker, Kubernetes, Cloud Foundry) 
  • Experience working with monitoring and observability tools (We use Datadog and New Relic) 
  • Familiarity with working with PostgreSQL and MongoDB 
  • Background working in a multi-platform environment (Linux, Windows) 
  • Experience with running on a cloud platform, AWS preferred (S3, RDS, SQS) 
  • Familiarity with Agile/Scrum/Kanban methodologies 
  • Familiarity with programming/scripting languages (ie. Python, Bash, PowerShell, Go, etc.) 

Additional Skills

  • Expert programming skills in relevant languages
  • Exceptional analytical and problem-solving skills
  • Strong communication and collaboration skills
  • Deep understanding of modern software architecture
  • Deep domain knowledge of the industry, platform, and existing processes
  • Fault-tolerant design & maintenance
  • Knowledge and understanding of modern software programming/engineering.
  • Product delivery lifecycle - requirement refinement through ops

 

Why Smarsh?

Ready to join a thriving tech company that’s redefining digital archiving and business intelligence?

Smarsh is the leading comprehensive archiving platform. Recognized as one of today’s fastest growing companies in the U.S., Smarsh delivers innovative cloud-based solutions that help organizations manage and enforce flexible and secure records retention and compliance strategies for electronic communications, including social media and enterprise social networks (Yammer, Chatter, Facebook, LinkedIn and more).

Our motto is ‘People First. Inspire Confidence. Embrace the Impossible.’ We hire lifelong learners who have a passion for their discipline and a track record of excellence. To learn more about us, visit www.smarsh.com/careers

 


Read more
Cyphertree Technologies Pvt. Ltd.
Barnalii Dutta
Posted by Barnalii Dutta
Remote only
3 - 5 yrs
₹10L - ₹15L / yr
skill iconJenkins
DevOps
skill iconDocker
skill iconKubernetes
skill iconGit
+3 more

MLOps Engineer

Required Candidate profile :

  • 3+ years’ experience in developing continuous integration and deployment (CI/CD) pipelines (e.g. Jenkins, Github Actions) and bringing ML models to CI/CD pipelines
  • Candidate with strong Azure expertise
  • Exposure of Productionize the models
  • Candidate should have complete knowledge of Azure ecosystem, especially in the area of DE
  • Candidate should have prior experience in Design, build, test, and maintain machine learning infrastructure to empower data scientists to rapidly iterate on model development
  • Develop continuous integration and deployment (CI/CD) pipelines on top of Azure that includes AzureML, MLflow and Azure Devops
  • Proficient knowledge of git, Docker and containers, Kubernetes
  • Familiarity with Terraform
  • E2E production experience with Azure ML, Azure ML Pipelines
  • Experience in Azure ML extension for Azure Devops
  • Worked on Model Drift (Concept Drift, Data Drift preferable on Azure ML.)
  • Candidate will be part of a cross-functional team that builds and delivers production-ready data science projects. You will work with team members and stakeholders to creatively identify, design, and implement solutions that reduce operational burden, increase reliability and resiliency, ensure disaster recovery and business continuity, enable CI/CD, optimize ML and AI services, and maintain it all in infrastructure as code everything-in-version-control manner.
  • Candidate with strong Azure expertise
  • Candidate should have complete knowledge of Azure ecosystem, especially in the area of DE
  • Candidate should have prior experience in Design, build, test, and maintain machine learning infrastructure to empower data scientists to rapidly iterate on model development
  • Develop continuous integration and deployment (CI/CD) pipelines on top of Azure that includes AzureML, MLflow and Azure Devops
Read more
Product based company in Mumbai, related to gaming
Product based company in Mumbai, related to gaming
Agency job
via Natalie Consultants by Swati Bansal
Mumbai, Navi Mumbai
4 - 7 yrs
₹30L - ₹55L / yr
Product design
Product Designer
User Experience (UX) Design
skill iconHTML/CSS
  • Providing creative direction for visual design 
  • Creating processes to improve quality & streamline work for the UI design team in collaboration with UX designers, PMs, technology and QA.
  • Growing, managing & mentoring a diverse team of UI designers, graphic designers & illustrators
  • Conceiving a robust creative vision and executable strategy for the UI design function in close collaboration with the product, UX & Agile engineering teams
  • Being an integral part of the creation, implementation, and company-wide application of a design system
  • Coaching & inspiring the visual design team to understand, define & measure the impact of their creative vision
  • Having a user-centric approach to your work and assist in the inculcation of a design thinking culture within the organization
Read more
MANAS AI
at MANAS AI
1 recruiter
Aditya Varma
Posted by Aditya Varma
Hyderabad
3 - 6 yrs
₹4L - ₹12L / yr
angular
skill iconAngularJS (1.x)
skill iconAngular (2+)
skill iconJavascript
skill iconHTML/CSS

About Company

Manas AI is a London-based AI Firm, with its subsidiary in Hyderabad, India. We build products and services that extract actionable intelligence from language (e.g., social media, user conversations, emails, etc.)

 

The ideal candidate will be responsible for designing, developing, testing, and debugging responsive web and mobile applications for the company. Using JavaScript, HTML, Angular and CSS, this candidate will be able to translate user and business needs into functional frontend design. 

 

Responsibilities

  • Proficiency in HTML, JavaScript, jQuery, and CSS.
  • Strong experience in Angular UI Framework,
  • Should have strong knowledge of understanding and debugging Angular application with chrome developer tools.
  • Must be able to convert Design/ Wireframe into a functional site
  • Must be able to Perform unit testing with Jasmine and Protractor (Good to have)
  • Detailed experience with coding and the ability to troubleshoot and analyse websites using HTML, CSS, and comparable languages
  • Must have experience GIT in version control
  • Ensure that the website is optimized for various devices with mobile responsiveness.
  • Understanding of key design principles.
  • Good problem-solving skills.
  • Good communication skills

 

Qualifications

  • 3-8 years of demonstrated experience in creating and implementing UI development
  • Work with other developers and designers to ensure that the website is functional and visually appealing.
  • Good team player.
  • Liaise with the client to gauge their needs and expectations.
  • Plan the layout and Architecture of the website.
Read more
AnnexLogics System Pvt Ltd
Shilpa Singh
Posted by Shilpa Singh
Jaipur
2 - 4 yrs
₹3.6L - ₹7.2L / yr
skill iconReact.js
skill iconJavascript
skill iconHTML/CSS

We are looking for a skilled react.js developer to join our front-end development team. In this role, you will be responsible for developing and implementing user interface components using React.js concepts and workflows such as Redux, Flux, and Webpack. You will also be responsible for profiling and improving front-end performance and documenting our front-end codebase.

To ensure success as a react.js developer, you should have in-depth knowledge of JavaScript and React concepts, excellent front-end coding skills, and a good understanding of progressive web applications. Ultimately, a top-class react.js developer should be able to design and build modern user interface components to enhance application performance.

React.js Developer Responsibilities:

  • Meeting with the development team to discuss user interface ideas and applications.
  • Reviewing application requirements and interface designs.
  • Identifying web-based user interactions.
  • Developing and implementing highly responsive user interface components using react concepts.
  • Writing application interface codes using JavaScript following react.js workflows.
  • Troubleshooting interface software and debugging application codes.
  • Developing and implementing front-end architecture to support user interface concepts.
  • Monitoring and improving front-end performance.
  • Documenting application changes and developing updates.

React.js Developer Requirements:

  • Bachelor’s degree in computer science, information technology, or a similar field.
  • Previous experience working as a react.js developer.
  • In-depth knowledge of JavaScript, CSS, HTML, and front-end languages.
  • Knowledge of REACT tools including React.js, Webpack, Enzyme, Redux, and Flux.
  • Experience with user interface design.
  • Knowledge of performance testing frameworks including Mocha and Jest.
  • Experience with browser-based debugging and performance testing software.
  • Excellent troubleshooting skills.
  • Good project management skills.
Read more
Product Development Company
Product Development Company
Agency job
via CIEL HR Services by Sivakumar S
Remote, Chennai
5 - 10 yrs
₹20L - ₹30L / yr
skill iconJava
Hibernate (Java)
skill iconSpring Boot
Gradle
skill iconPostgreSQL
+6 more

Responsibilities: A listing of the key responsibilities  

·       Build an enterprise application using Java, Spring boot, Hibernate, Gradle.

·       Work with Postgres database on AWS RDS.

·       Manage the application on AWS cloud.

·       Maintain necessary documentation for the project.

·       Fix the issues reported by application users.

·       Code Review and Code Optimization

·       Coordinate with the development team to manage the fixes and code changes and code merge

·       Manage the backend Java, Database changes/bugs along with UI changes/bugs.

·       You should know what RESTful services are and have experience working with such APIs in the backend.

·       Exposure to Java based technologies such as the Spring framework and RDBMS such as PostgreSQL is preferred. You must be able to connect to a database, write simple SQL statements to verify end-to-end functionality.

·        

 

 

Minimum Qualifications:

 

  • Minimum 5 years of experience with Java platform and technologies.
  • Minimum 5 years of experience with HTML5, CSS and Angular.
  • Experience with enterprise level application design and development is a must.
  • Expert level knowledge in Java Spring framework, JHipster, PostgreSQL, HTML5, Angular, CSS
  • Must have previously worked in an environment using version control systems such as Bitbucket.
  • Good knowledge of RDBMS such as Postgres and MySQL. Should be proficient in SQL and assessing performance of queries. Some ability to monitor and maintain the database is needed.
  • Experience with AWS RDS is MUST.
  • Minimum 3 years of experience deploying Java applications on the AWS cloud.
  • Ability to handle front-end development (Angular JS) is a MUST.
  • Experience working with Monday, Atlassian project management tools (JIRA/Bitbucket/Confluence) or similar is a must.
Read more
MediaMelon Inc
at MediaMelon Inc
1 video
2 recruiters
Katreddi Kiran Kumar
Posted by Katreddi Kiran Kumar
Bengaluru (Bangalore), Bengaluru (Bangalore)
1 - 7 yrs
₹0L / yr
skill iconScala
Spark Streaming
Aero spike
Cassandra
Apache Kafka
+2 more
Develop analytic tools, working on BigData and Distributed systems. - Provide technical leadership on developing our core Analytic platform - Lead development efforts on product features using Scala/Java -Demonstrable excellence in innovation, problem solving, analytical skills, data structures and design patterns - Expert in building applications using Spark and Spark Streaming -Exposure to NoSQL: HBase/Cassandra, Hive and Pig -Latin, Mahout -Extensive experience with Hadoop and Machine learning algorithms
Read more
Why apply to jobs via Cutshort
people_solving_puzzle
Personalized job matches
Stop wasting time. Get matched with jobs that meet your skills, aspirations and preferences.
people_verifying_people
Verified hiring teams
See actual hiring teams, find common social connections or connect with them directly.
ai_chip
Move faster with AI
We use AI to get you faster responses, recommendations and unmatched user experience.
Did not find a job you were looking for?
icon
Search for relevant jobs from 10000+ companies such as Google, Amazon & Uber actively hiring on Cutshort.
companies logo
companies logo
companies logo
companies logo
companies logo
Get to hear about interesting companies hiring right now
Company logo
Company logo
Company logo
Company logo
Company logo
Linkedin iconFollow Cutshort
Users love Cutshort
Read about what our users have to say about finding their next opportunity on Cutshort.
Shubham Vishwakarma's profile image

Shubham Vishwakarma

Full Stack Developer - Averlon
I had an amazing experience. It was a delight getting interviewed via Cutshort. The entire end to end process was amazing. I would like to mention Reshika, she was just amazing wrt guiding me through the process. Thank you team.
Companies hiring on Cutshort
companies logos