Cutshort logo
Growing Stars Consulting Private Limited logo
Customer Success Associate - International Process
Customer Success Associate - International Process
Growing Stars Consulting Private Limited's logo

Customer Success Associate - International Process

MOHAMMAD FAIZ's profile picture
Posted by MOHAMMAD FAIZ
0 - 5 yrs
₹3L - ₹5L / yr
Delhi, Gurugram, Noida, Ghaziabad, Faridabad
Skills
Customer Relationship Management (CRM)
Customer Service
Customer Support
Customer Success
Customer Retention
Business Process Outsourcing (BPO)
English Proficiency
Subject-matter expert
Problem solving

Job Title: Customer Success Associate (International Process)

Location: Gurugram, Haryana

Work Mode: Work from Office


About the Role:

We are seeking passionate and customer-focused professionals to join our international support team. If you have excellent communication skills, a problem-solving mindset, and prior experience in customer service—especially within international or healthcare domains—this opportunity is for you.


As a Customer Success Associate, you will be responsible for managing and resolving customer queries efficiently while ensuring an exceptional service experience.


Key Requirements:

  • Excellent English communication skills (C1 level – mandatory)
  • Education: Graduates and Undergraduates both are eligible
  • Minimum 1 year of experience in International Customer Support (Healthcare background preferred)
  • Salary: Up to ₹35,000 CTC (₹30,517 in-hand)
  • 5 Days Working with 2 rotational week-offs
  • Rotational Shifts (24/7 environment)
  • Two-way cab facility available (for hiring zone only)


Roles & Responsibilities:

  • Handle inbound and outbound calls, chats, or emails from international customers.
  • Provide prompt, accurate, and empathetic assistance for customer queries or concerns.
  • Analyze customer issues and ensure first-contact resolution wherever possible.
  • Escalate unresolved or complex issues to higher support tiers when necessary.
  • Maintain detailed and accurate documentation of all customer interactions.
  • Ensure adherence to process guidelines, SLAs, and quality parameters.
  • Collaborate with internal teams to improve overall customer experience.
  • Stay updated on product knowledge, policies, and procedures.
  • Demonstrate a positive attitude and maintain professionalism under pressure.


Why Join Us:

  • Competitive salary with performance-based growth opportunities
  • Exposure to global customer experience standards
  • Supportive work culture with professional development programs
Read more
Users love Cutshort
Read about what our users have to say about finding their next opportunity on Cutshort.
Shubham Vishwakarma's profile image

Shubham Vishwakarma

Full Stack Developer - Averlon
I had an amazing experience. It was a delight getting interviewed via Cutshort. The entire end to end process was amazing. I would like to mention Reshika, she was just amazing wrt guiding me through the process. Thank you team.
Companies hiring on Cutshort
companies logos

About Growing Stars Consulting Private Limited

Founded :
2023
Type :
Products & Services
Size :
20-100
Stage :
Bootstrapped

About

N/A

Company social profiles

N/A

Similar jobs

Bengaluru (Bangalore)
5 - 7 yrs
₹50L - ₹60L / yr
Product design

Strong Senior Product Designer, B2B SaaS Design Profile

Mandatory (Experience 1): Must have 5+ years of product design experience, with 3+ years in B2B SaaS/enterprise product design working on workflow-heavy systems

Mandatory (End-to-End Design): Must be able to own complex flows end-to-end from problem framing to polished prototypes and production-ready UI

Mandatory (Tools): Deep proficiency in Figma (auto-layout, variables, components, prototyping), strong UI craft, and design fundamentals for scalable visual systems

Mandatory (Design Systems): Solid understanding of and experience contributing to design systems / pattern-driven thinking

Mandatory (Communication): Excellent ability to articulate design rationale and collaborate with Product, Engineering, and cross-functional stakeholders

Mandatory (Portfolio): Must have a strong portfolio demonstrating shipped, real-world product work and the ability to solve complex design problems

Mandatory (Company): B2B SaaS Product companies

Read more
DAZN
DAZN
Agency job
via Career One Stop by Manzar Imam
Hyderabad
5 - 8 yrs
₹16L - ₹23L / yr
skill iconObjective C
RxSwift
UIKit
skill iconiOS App Development
skill iconSwift
+1 more

Roles & Responsibilities

This role will be based in our brand new Hyderabad office. Join us in India’s beautiful “City of Pearls” and bring your ambition to life.

We are looking for an experienced iOS engineer who is passionate about building modern, scalable applications for iOS and tvOS, and will take ownership of the full product feature cycle from design to delivery.


Your Team

The R&D group is building and delivering the enablement platform for the current and next generation of media experiences in the fields of personalization, content interaction, and social interaction, all of which are at the core of DAZN's value proposition.

Key parts of the workflow are ingestion, transcoding of various video and audio live/VOD assets, personalized processing, and distribution across the world to end-users, while allowing collaboration among users, all in real-time. This group is taking full responsibility for providing end-to-end social interaction functionalities on multiple platforms including web, smart TVs, iOS, Android, PlayStation, and Xbox. 


As our new Senior iOS Engineer, you’ll have the opportunity to:

  • Designing and developing our cutting-edge products, delivered to millions of sports fans around the world.
  • Be an essential part of a team working in a fast B2C paste product delivery pipeline.
  • Work with the most talented individual on features that cross platforms, languages, and protocols to deliver social engagement to sports fans.
  • Learn from the best in the field, and teach others.
  • Own the full product feature cycle from being a part of the product brainstorming through all dev cycles and up to take the responsibility for the feature when rolled to production.


You’ll be set up for success if you have:

  • B.Sc. in Computer Science or equivalent.
  • At least 4 years of experience in Apple Swift/Obj-C development.
  • Senior-level understanding of design patterns and architectures.
  • A verse in 3rd party frameworks and solutions.
  • Senior-level understanding of server-client fundamentals.
  • Senior-level understanding of multithreading.
  • Experience with UI Kit
  • Experience with RxSwift development.
  • Experience in writing unit tests.
  • Strong analytical skills.
  • Can-do attitude!



Even better if you have:

  • Experience in writing automation tests.
  • Continuous integration tools and practices.
  • Familiarity with agile software development.
  • Experienced with low-level systems in C/C++.
  • Experienced with OpenGL, high-performance rendering, mobile device, digital AV, video and audio codecs, and media players.
  • Experience with RxSwift development.
  • Experienced with working on networking technology and approaches, e.g. client-server, peer-to-peer, writing network code using TCP/IP and UDP stacks and networking concepts.(routing, congestion, datagrams vs. streams)
  • Experienced with RT web technologies: WebSockets, WebRTC.


Read more
Arroz Technology
at Arroz Technology
2 candid answers
Amogh Saxena
Posted by Amogh Saxena
Bengaluru (Bangalore)
0 - 4 yrs
₹3L - ₹5L / yr
Influencer Marketing
Business Development

About the Company:

We are a dynamic influencer marketing firm dedicated to crafting compelling campaigns that resonate with audiences across the globe. Our mission is to bridge the gap between brands and influencers, creating powerful connections and delivering measurable results.

Job Description:

We are looking for a proactive and driven Business Development Executive to join our team. The ideal candidate will be responsible for identifying new business opportunities, managing relationships with clients and influencers, and contributing to our growth and expansion initiatives.

Key Responsibilities:

  • Client Acquisition: Identify potential clients through market research and networking. Develop and maintain a robust pipeline of leads and prospects.
  • Client Management: Build and maintain strong, long-lasting client relationships. Understand client needs and requirements and ensure their satisfaction.
  • Influencer Partnerships: Search for and vet potential influencers that align with client campaigns. Foster relationships with influencers to ensure a stable and mutually beneficial partnership.
  • Campaign Management: Coordinate with the creative and strategy teams to ensure campaign success. Monitor campaign progress and make adjustments as needed.
  • Market Research: Keep abreast of the latest trends in influencer marketing and competitive landscape. Provide strategic insights to the team to aid in decision-making.
  • Reporting: Prepare regular reports on account status, campaign results, and business development metrics.

Qualifications:

  • Bachelor’s degree in Business Administration, Marketing, or a related field.
  • Proven track record in business development, sales, or a similar role.
  • Experience in influencer marketing or digital marketing is highly preferred.
  • Strong interpersonal and communication skills, with the ability to engage effectively with various stakeholders.
  • Excellent organizational skills and the ability to manage multiple projects simultaneously.
  • Ability to thrive in a fast-paced and dynamic environment.


Read more
Delhi, Pitampura, Rohini
0 - 0 yrs
₹7000 - ₹10000 / mo
Social Media Marketing (SMM)
Canva
Digital Marketing
LinkedIn
Instagram
+1 more

We are looking for a creative Social Media Marketing Intern to join our team. In this role, you will be responsible for managing and creating content for our social media channels. You will also be responsible for designing visually compelling graphics and videos for our social media platforms using Canva or Figma.


 Responsibility


   • Develop and execute a social media strategy that aligns with our

brand's goals and objectives

   • Manage and create content for our social media channels including

Facebook, Instagram, Twitter, and LinkedIn

   • Use Canva or Figma to design visually compelling graphics and videos

for our social media platforms

   • Collaborate with the marketing team to ensure that all content is on-

brand and consistent with our overall marketing strategy

   • Monitor and analyze social media metrics to measure the success of

our social media campaigns


Qualification


   • Strong understanding of social media platforms and best practices

   • Strong design skills with a proven track record of designing visually

compelling graphics using Canva

   • Pursuing or completed Graduation at any field

   • Must have completed a course in digital marketing.


Skill required


      Canva English Proficiency (Written), Instagram Marketing, LinkedIn

Marketing, Twitter  marketing

      

Benefits


   • Monthly stipend + Incentives (based on the quality of work )

   • Internship Certificate

   • Letter of recommendation

   • Full- time Job Offer

   • Free snacks & beverages




Read more
Clarisco Solutions Private Limited
Madurai
2 - 5 yrs
₹3L - ₹5L / yr
Team Management
Digital Marketing
Recruitment/Talent Acquisition
Search Engine Optimization (SEO)
Social Media Optimization (SMO)
+8 more
  • Develops digital marketing strategy by studying economic indicators, tracking changes in supply and demand, identifying customers and their current and future needs, and monitoring the competition.
  • Plans and executes all web, SEO/SEM, database marketing, email, social media, and display advertising campaigns.
  • Designs build, and maintain our social media presence.
  • Contributes to marketing effectiveness by identifying short-term and long-range issues that must be addressed.
  • Measures and reports the performance of all digital marketing campaigns and assesses against goals (ROI and KPIs).
  • Identifies trends and insights, and optimizes spend and performance based on the insights.
  • Brainstorms new and creative growth strategies through digital marketing.
  • Plans executes, and measures experiments and conversion tests.
  • Collaborates with internal teams to create landing pages and optimize user experience.
  • Utilizes strong analytical ability to evaluate end-to-end customer experience across multiple channels and customer touch points.
  • Identifies critical conversion points and drop-off points and optimizes user funnels.
  • Completes digital marketing department operational requirements by scheduling and assigning employees and following up on work results.
  • Maintains digital marketing staff by recruiting, selecting, orienting, and training employees.
  • Maintains digital marketing staff job results by counseling and disciplining employees; and planning, monitoring, and appraising job results.
  • Develops digital marketing staff by providing information, educational opportunities, and experiential growth opportunities.
Read more
Hiver
at Hiver
2 recruiters
Shalini Chandra
Posted by Shalini Chandra
Remote only
3 - 5 yrs
₹15L - ₹20L / yr
skill iconRuby on Rails (ROR)
skill iconRuby

As a Software Development Engineer II in Hiver’s Strategic Initiative department, you will have a critical role to play in building solutions that hold high strategic value for the business. You will get a chance to work with and mentor a group of smart engineers as well as learn and grow yourself working with very good mentors. Expect lots of challenges and high levels of ownership and autonomy. You’ll get the opportunity to work on complex technical challenges, building frameworks to monitor and improve the performance of our systems, and improving reliability and performance.

You will be working on

  • Building, maintaining and scaling APIs and microservices. You will own all aspects of SDLC including documentation, data modeling, and deployment.
  • Participate in solution brainstorming, release planning and code reviews.
  • This is the early phase of the project and you will do foundational work on multiple aspects and help define and improve engineering standards, tooling, and processes.
  • Collaborating closely with co-developers, designers and other stakeholders to build dynamic and compelling user experiences while embracing emerging standards.

We are looking for

  • 3+ years of hands-on experience building and maintaining production-grade services that are being used by a good number of active customers.
  • 1+ year of professional experience with Ruby-on-Rails.
  • Command on web fundamentals and high level knowhow frontend ecosystem and modern development practices
  • Sound knowledge of design patterns and best practices for writing clean, linted, maintainable and reusable code
  • Deep understanding of relational databases (eg, MySql) and data modeling concepts
  • Solid foundation in Computer Science, with strong competencies in data structures, algorithms, and software design.
  • An architect's mindset - we want a fast time to market but without undermining long-term prospects. You will have to continuously assess the various trade-offs when considering long-term vs. short-term benefits/drawbacks and make informed choices about the optimal approach.
  • Strong analytical and debugging skills - you should be able to troubleshoot and solve issues in a timely manner.
  • Ability to iterate and deliver at a fast pace - speed is of the essence.
  • Solid understanding of cloud concepts and latest infra stack (AWS).
  • Track record of assessing complex initiatives and coming up fairly accurate expected time of arrival (ETA) and working with a team to meet these timelines with high confidence
  • Good communication skills - you should have good communication skills, both written and verbal. You should be proficient in English and be able to communicate effectively with team members and stakeholders.
  • Nice to have: (optional)
  • Frontend (full-stack) experience (VueJS) is a major plus

At Hiver, we value diversity and inclusion and encourage individuals from all backgrounds to apply. If you're ready to make an impact and be part of our innovative team, please apply here.

Read more
Appyog Technologies
at Appyog Technologies
1 recruiter
Agency job
via Agile Hire by Siddhi .
Chennai
1 - 3 yrs
₹3L - ₹6L / yr
skill iconiOS App Development
skill iconObjective C
skill iconSwift
Xcode
Desired Skills
● 1+ years in developing applications on iOS.
● Experience working within consumer applications with a high amount of active
users.
● Strong foundation in computer science, data structures, algorithms and software
design.
● Worked directly with teams or team members in different time zones.
● Graduate in technical discipline (or equivalent working experience)
● Plus: Firebase, Good communication Skills
● Please attach Play store/ AppStore links of your apps with the application
Read more
The client is profitable and well funded Fintech company
The client is profitable and well funded Fintech company
Agency job
via Confidenthire by Aprajeeta Sinha
Mumbai
3 - 5 yrs
₹10L - ₹16L / yr
skill iconNodeJS (Node.js)
skill iconAngular (2+)
skill iconAmazon Web Services (AWS)
About the Role:
Looking for a Full Stack Developer to  deliver a streamlined user
experience. Proven experience as a Full Stack Developer having an edge on front end
development. You will be solving complex technical problems in the financial industry and will be working closely with a talented engineering team globally.

Responsibilities:
1. Minimum 2 years of software development experience preferably in a product
development environment
2. Actively contribute in the development and designing of new product features.
3. Experience in developing high volume / data driven consumer web applications.
4. Test software component to ensure responsiveness and efficiency
5. Hands on with Angular and Nodejs.
6. Familiar with REST API and any database
7. Develop application code and unit testing in the AngularJS, Javascript, Rest Web
Services
8. Exposure to AWS is preferred and should be eager to learn new technologies.

Qualifications:
1. Bachelors/Masters in Computer Science / Information Technology
2. Knowledge and passion for financial markets
Read more
Huge openings for Quality Production
Huge openings for Quality Production
Agency job
via AA MANPOWER SOLUTION by Janani Janu
Remote, vadapalani, Chennai
0 - 2 yrs
₹1L - ₹2L / yr
Mechanical engineering
Production
Quality control
Plant maintenance

Greetings from “AA Manpower Solutions” {Ref: JANANI} 



AA MANPOWER SOLUTIONS 

We are hiring quality maintenance Engineer for MNC Company.

Job Summary: 
Currently, we are hiring for the position of Production and Quality Maintenance Engineer based at Chennai location. Please refer the beneath job description and walk-in for Top MNC. 

Job Duties and Responsibilities: 

          Observing, learning and understanding a wide range of engineering skills and processes while under the instruction of skilled technical staff. 

         Develop new systems, processes, and equipment to ensure manufacturing is efficient and effective. 

         Investigate and analyse problems and devise solutions that save money, time, and materials. 

         Manage budgets and ensure project deadlines are adequately met according to standards and requirements. 

Desired Profile: 

Designation: GET (Graduate Engineering Trainee) and NEEM, On Role job Production Engineer/Quality Engineer/ Design Engineer /quality maintenance

Qualification: Diploma, B.E/ B.TECH - Mechanical Engineering, EEE, ECE AUTO Engineering 

Experience: 0 - 3yr. 

Salary: INR 1,40,000 – INR 2,80,000 P.A 

Nature of Job: Production or Quality ,maintenance

Job Type: Full-time 

Benefits 

Facility : 

 
  Bus + Canteen Available
  ESI + PF Available 

  8 hours of duty 

  Joining immediate 

Work Location: Chennai 

Interview Date: start to 01th February

Last date to apply: 29th February

Feel free to call us for any clarification [Call between 10 am to 5 pm] 

Interested candidates visit our office

Interview Venue; 

No. 24, F1, First Floor, 

BajanaiKoil 2nd street, 

Vadapalani, 

Chennai-600026 

Landmark: SIMS Hospital Backside 

(Above south Indian Movie Still camera Man Association) 

Regards,
Janani 

Read more
Marketboats Consulting Pvt Ltd
Sameer Gujral
Posted by Sameer Gujral
Bengaluru (Bangalore)
3 - 6 yrs
₹8L - ₹12L / yr
skill iconNodeJS (Node.js)
skill iconAngularJS (1.x)
skill iconJavascript
skill iconMongoDB
RESTful APIs
+2 more

Job Summary

  • Lead technology developer responsible for managing self and a team of 1-2 developers
  • Typical experience of 2-4 years
  • Handing internal business users and external vendors
  • Reporting directly to C level

Responsibilities and Duties

  • Development of in house product platform
  • Documenting platform roadmap
  • Implementing and managing the product rollout as per roadmap
  • Triaging issues and troubleshooting
  • Managing different environments - development, test, production

Key Skills
MongoDB, Node.js, AngularJS, Angular, Amazon Web Services, JavaScript, REST, JSON, S3
Required Experience and Qualifications

  • 2-4 years of experience
  • Education qualification - BE
  • Product development background
  • Strong communication skills with confidence in managing cross-geographical stakeholders

Benefits

  • Access to the C suite with first hand contribution to strategy development
  • Flexible working hours and remote working when required
  • Operations based in Koramangala
  • Trainings and certifications can be reimbursed
Read more
Why apply to jobs via Cutshort
people_solving_puzzle
Personalized job matches
Stop wasting time. Get matched with jobs that meet your skills, aspirations and preferences.
people_verifying_people
Verified hiring teams
See actual hiring teams, find common social connections or connect with them directly.
ai_chip
Move faster with AI
We use AI to get you faster responses, recommendations and unmatched user experience.
Did not find a job you were looking for?
icon
Search for relevant jobs from 10000+ companies such as Google, Amazon & Uber actively hiring on Cutshort.
companies logo
companies logo
companies logo
companies logo
companies logo
Get to hear about interesting companies hiring right now
Company logo
Company logo
Company logo
Company logo
Company logo
Linkedin iconFollow Cutshort
Users love Cutshort
Read about what our users have to say about finding their next opportunity on Cutshort.
Shubham Vishwakarma's profile image

Shubham Vishwakarma

Full Stack Developer - Averlon
I had an amazing experience. It was a delight getting interviewed via Cutshort. The entire end to end process was amazing. I would like to mention Reshika, she was just amazing wrt guiding me through the process. Thank you team.
Companies hiring on Cutshort
companies logos