
Customer Success Associate - International Process
Job Title: Customer Success Associate (International Process)
Location: Gurugram, Haryana
Work Mode: Work from Office
About the Role:
We are seeking passionate and customer-focused professionals to join our international support team. If you have excellent communication skills, a problem-solving mindset, and prior experience in customer service—especially within international or healthcare domains—this opportunity is for you.
As a Customer Success Associate, you will be responsible for managing and resolving customer queries efficiently while ensuring an exceptional service experience.
Key Requirements:
- Excellent English communication skills (C1 level – mandatory)
- Education: Graduates and Undergraduates both are eligible
- Minimum 1 year of experience in International Customer Support (Healthcare background preferred)
- Salary: Up to ₹35,000 CTC (₹30,517 in-hand)
- 5 Days Working with 2 rotational week-offs
- Rotational Shifts (24/7 environment)
- Two-way cab facility available (for hiring zone only)
Roles & Responsibilities:
- Handle inbound and outbound calls, chats, or emails from international customers.
- Provide prompt, accurate, and empathetic assistance for customer queries or concerns.
- Analyze customer issues and ensure first-contact resolution wherever possible.
- Escalate unresolved or complex issues to higher support tiers when necessary.
- Maintain detailed and accurate documentation of all customer interactions.
- Ensure adherence to process guidelines, SLAs, and quality parameters.
- Collaborate with internal teams to improve overall customer experience.
- Stay updated on product knowledge, policies, and procedures.
- Demonstrate a positive attitude and maintain professionalism under pressure.
Why Join Us:
- Competitive salary with performance-based growth opportunities
- Exposure to global customer experience standards
- Supportive work culture with professional development programs

About Growing Stars Consulting Private Limited
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Required Capabilities:-
Primary Skills: .Net Core, ReactJS, Azure (Azure, Key Vault , Azure Function, Azure service bus, Azure Blob storage, Cosmos, App insights, App services)
- Significant software development experience in front-end, back-end, and cloud automation.
- Agile team experience, following best practices for architecture, design, and testing with high code quality.
- Proficient in .Net/C# programming and React.
- Strong SQL Server skills.
- Familiar with Redis.
- Knowledge of CI/CD pipelines.
- Understanding of Azure Storage accounts and service bus.
- Experience with Azure or other cloud hosting.
- Familiarity with Entity Framework.
- Expertise in .Net API

Company Description
KGiSL Institute of Technology is a higher education institution located in Coimbatore, Tamil Nadu, India. As part of the KGISL Campus, the institute is committed to delivering quality education in the field of technology. With a focus on both theoretical and practical learning, KGiSL Institute of Technology aims to produce skilled professionals who can meet the demands of the industry.
Role Description
This is a full-time, on-site role located in Coimbatore for a Content Writer / Copywriter. The Content Writer / Copywriter will be responsible for crafting and editing web content, developing content strategies, conducting research, writing and proofreading. The role involves collaboration with various departments to ensure a cohesive and high-quality content output aligned with the institute's objectives.
Job Overview:
The Head of Content Marketing is a strategic leader responsible for driving the content vision across
our group of educational institutions and business entities. This role oversees all aspects of content
planning, creation, distribution, and performance. The focus is on building strong brand narratives
and maintaining a unified voice across websites, social media platforms, and marketing collateral.
The ideal candidate will work with multidisciplinary teams, including a team of content writers, a
media team, and an SEO team, to deliver impactful, high-quality content that resonates with diverse
audiences.
Requirements:
- Bachelor’s degree in Marketing, Communications, Journalism, or a related field; Master’s degree preferred.
- Minimum of 6 to 10+ years of marketing experience.
- Proven expertise in developing and scaling content strategies across digital platforms.
- Strong leadership experience managing multidisciplinary creative teams.
- Exceptional storytelling, editorial, and brand messaging skills.
- A good understanding of SEO, content performance analytics, and marketing principles.
- Familiarity with content management systems, project management tools, and digital publishing workflows.
- Highly organized, creative, and data-driven with strong communication and collaboration skills.
- Experience in the education or related sectors is a plus.
Responsibilities:
- Develop and lead a comprehensive content marketing strategy aligned with organizational goals and audience needs.
- Oversee content production across formats (written, visual, and video) ensuring consistency in tone, branding, and messaging.
- Direct and mentor a team of content writers, graphic designers, video creators, and SEO specialists, fostering collaboration and high performance.
- Own the content lifecycle across all platforms, including websites, social media channels, blogs, newsletters, brochures, and other marketing materials.
- Collaborate with leadership and cross-functional teams to ensure content supports brand equity, business objectives, and engagement goals.
- Establish clear content governance, calendars, and workflows for planning, creation, approval, and publication.
- Lead the optimization of content for SEO, user engagement, and platform-specific formats.
- Oversee the strategic management of all content assets, including regular audits and updates across digital properties.
- Use content analytics and performance data to guide decisions, improve effectiveness, and report outcomes.
- Stay ahead of industry trends, tools, and best practices to continually evolve the content marketing approach.
- Ensure all content initiatives are on-brand, on-budget, and delivered on time.
- 2+ years of .NET/ASP.NET (Win Forms, MVC, .NET Core, WEB API, SQL server)
- 2+ years using GIT source code repository.
- 2+ years working on Agile/Scrum teams.
- 2+ years’ experience with SQL within SQL Server Environment.
- Fast learner, self-sufficient, proactive and can work with little guidance.
Immediate joiner would be highly Preferred.
Communication skill: Verbal and Written English communication must be very Good as this is direct Client facing role. Should understand and must be able to express the detail through email as well.
About Toddle
At Toddle, we help teachers do better what they do best - teach! We do this by creating intuitive technology tools that empower educators across all stages of teaching and learning. We’re reimagining how educators interact with technology to deliver learner-centered experiences. Our mission is to amplify teaching for 60 million PreK-12 educators globally by supporting them in delivering meaningful and personalized learning experiences.
At Toddle, we build teaching and learning tools for IB PYP, IB MYP, IB DP, Cambridge, US Independent, and other progressive PreK-12 teaching teams. Today, over 100,000 educators across 2,000+ schools in 100+ countries use Toddle to streamline curriculum planning, student portfolios, reports, assessments, family communication, and more. Toddle’s growth is fuelled by positive word of mouth and by users who have turned into evangelists and advocates of the product. In addition to the intuitive technology, Toddle offers a range of world-class professional learning opportunities and resources for educators and school leaders, all for free.
We love solving for
- Creating delightful experiences that help teaching teams collaborate better & be more effective
- Building tools that help teachers personalize learning for their students
- Helping teachers around the world connect with each other meaningfully
We are at a series A stage right now, growing fast in the SaaS Ed-tech space, and have been funded by Sequoia, Matrix, Beenext, and Better Capital among others.
Here’s what you’ll be doing
"Good design is as little design as Possible" - Dieter Rams
Design is one of Toddle's core competencies and as a designer on the team, you'll lead the way. Our designers are makers and storytellers. They envision how people experience our products and bring that vision to life in a way that feels inspired, refined and even magical.
Your key responsibilities will include:
- Has an interest in designing for education and knows the difference between "good" and "great" and is able to work through team dynamics and timelines to deliver excellent design
- Is obsessed with breaking new creative ground through crafting the best ideas in design
- Is optimistic and open to new ideas and ways of working
- Has a diverse portfolio that shows good aesthetic judgment and attention to detail
Is this someone that looks like you?
- 1- 3 years of experience in designing for brands, digital products and services
- Formal design training with an incredible eye for detail and obsessive appreciation for
- typography, design and layout
- Strong design sensibilities (visual, motion and interaction)
- Adept at using the Adobe Creative Suite, Figma, Sketch or similar design tools
- Excellent organizational, collaboration, and communication skills
- We deeply value building the right culture at Toddle, and these are a few things that
- we look for in each hire – coach-ability, curiosity, ownership and hustle
- High sense of accountability & ownership
- Strong team player and someone who derives great joy from efficient teamwork
- Humility, diligence and a willingness to learn new things – A Lifelong Learner
Within the first 3 months, you will
- Understand Toddle's vision and brand strategy.
- Get a good end-to-end understanding of our creative development process, design
- language and design system
- Translate business and technical requirements into designs that are visually enticing
- and emotionally engaging
- Produce creative assets including templates, layouts, etc., for marketing activities across
- multiple channels. These include web, social media, events, and other activations
- Participate in design reviews and give feedback on the work of other team members
Within 6 months, you will
- Design for website, product, emails, social media graphics and various print media.
- Simplify a complicated idea, compliment the words or message being delivered to the
- user through design
- Brainstorm with the marketing and design team to come up with the graphic concepts.
- Generate ideas and concepts that are clear, communicative and engaging.
- Create original pieces of visual images for posters, brochures, blog covers, resources,
- etc. (Check out https://learn.toddleapp.com/resources)
Within 12 months, you will
- Own projects from kickoff through completion, working closely with design, marketing and business stakeholders
- Develop your own toolbox of varied styles that work for the brand seamlessly
- Manage timelines & ensure adherence to systems & processes
- Create and sustain a culture of creative excellence for the team and company
Excited about the role?
Here are a few more benefits:
1. Flexibility at work
- Work from anywhere – home, co-working space, cafe or even the hills
- Block “no-meeting hours” to enable uninterrupted focused work
2. Exposure to diverse learning opportunities
- Work across different projects & teams to develop skills outside of your core expertise
- Access to a small budget towards learning (e.g. books, online courses, substacks)
3. Industry best leave policy
We trust you fully on your commitment to our mission and your judgment on planning your time and taking leaves:
- No cap on the number of sick or casual leaves
- Special paid leaves for childbirth, weddings, etc.
- And if in any circumstance you feel burnt out – there is a little something for this too!
- You're proficient in GoLang with a strong foundation in backend frameworks and databases
- Knowing Solidity is a definite plus but not a requirement
- You have a passion for writing code as well as understanding and crafting the ways systems interact
- You have experience deploying to and implementing solutions in AWS
- You believe in the benefits of agile processes and shipping code often
- You are pragmatic and work to coalesce requirements into reasonable solutions that provide value
Responsibilities
- Deploy well-tested, maintainable and scalable software solutions
- Take end-to-end ownership of the technology stack and product
- Collaborate with other engineers to architect scalable technical solutions
- Embrace and improve our standards and processes to reduce friction and unlock efficiency
Current Ecosystem :
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Metaverse : https://shib.io/#/" target="_blank">https://shib.io/#/
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Game: Shiba Eternity on iOS and Android
Our client is a chain of hospitals that focus on providing high quality healthcare for all. Their hospitals have over 17 centers of excellence across all medical specialties. Through their proprietary technology, hospitals can maintain medical quality standards, give their patients a better experience and also serve them at cheaper prices.
Headquartered in Bangalore, they have their network of hospitals across locations in Bangalore and Chandigarh. Currently they have 40+ hospitals with 2000+ beds. All of their hospitals are accredited by the National Accreditation Board for Hospitals & Healthcare Providers (NABH).
Our client is funded by tier-1 investors and has raised a total of $6.3M in funding over 1 round.
What you will do:
- Developing, implementing and maintaining performance management and talent review processes
- Maintaining a deep understanding of the business and culture inside and out so that you can provide strategic HR partnership to the business and the teams you support
- Acting with the employee experience top of mind, continuously seeking feedback, inefficiencies, and maintaining business relationships based on trust and respect
- Resolving employee relations issues; providing coaching and counselling to management and staff; collaborating with legal counsel on issues as appropriate
- Administrating total rewards program
- Designing compensation and benefits packages
- Managing employees’ grievances
- Setting up and running a learning & development function customized for the needs of each function
- Evaluating and improving employee NPS
- Owning overall hiring process and scale to match organization growth
Desired Candidate Profile
What you need to have:- At least 7+ years of experience
- Previous experience in a fast paced startup environment
- Good problem solving skills
- Outstanding communication skills, specifically in written form and presentation and public speaking skills
Jobs Duties and Responsibilities:
- LIASNING WITH SALE TEAM FOR ORDER AND VEHICLES.
- PROVIDING DISPATCH ORDER TO DISPATCH TEAM.
- SALES INVOICING
- DISPATCH DETAILS POSTING IN WHATSUP GROUP.
- LIASNING WITH GODOWN TEAM FOR ORDER AND DISPATCH
- VAT RECONICILIATION
- Inter branch transfer (Inventory transfers)
- Cash Payment Vouchers. Entry in SAP and Excel
- Cash Requirement
- Daily reports (Stock, Pending Order, and Seal register)
- MONTHLY FILES SENT TO HO
- EXPAT SALARIES PROCESSING
- MATERIAL RECEIPT RECORDS MAINTENANCE
- MONTHLY PHYSICAL STOCK COUNTS (FINISHED GOODS, RAW MATERIAL, BYPRODUCTS, CONSUMABLES AND SPARE PARTS) AND REPORTING
Education - Mcom in BA or CA Completed
Facilities - Bachelor Accommodation in company premises, Meal, Visa/Tickets, Medical & Insurance Policy as per company norms, 30 Days Unpaid Leaves after 2 Years completition etc.
Note - Candidate should be comfortable with 2 Years work permit & deduction of retention money (which is rembursed after successful completetion of employement duration).
Job Description – Sr. Magento Developer
We are looking to hire an experienced Magento Developer to build and maintain E-commerce websites for our clients. As a Sr. Magento Developer, you will be responsible for liaising with the design team, setting up Magento 2.x sites, building modules and customizing extensions, testing the performance of each site, and maintaining security and feature updates after the installation is complete.
Role Responsibilities:
- Architect and propose Magento solutions as per client requirements
- Review business requirements working with other team members
- Perform a technical analysis of requirements
- Produce a solid, detailed technical design
- Write clean, modular, robust code to implement the desired requirements with little or no supervision
- Work with the QA and Customer Support teams to triage and fix bugs with rapid turnaround
- Contribute ideas for making the application better and easier to use
- Train the subordinate team of developers
- Create reusable components, which can be configured for different projects
- Create test plans and perform thorough quality analysis on the code before go live
- Research on new integration and plug-in capabilities
- Be actively involved in the pre-sales activities by demonstrating technical capabilities through POCs
Technical & Professional Requirements:
- Bachelor’s degree in Computer Science or related field
- Experienced in Magento (E-commerce CMS) 3-6 years (Familiar with Zend Framework)
- Strong experience with the LAMP stack, MVC or Zend framework
- Strong HTML, JavaScript/jQuery, CSS, Ajax skills
- Strong experience with various API technologies including REST, SOAP
- Knowledge of Agile development methodology
- Excellent communication skills, both written and verbal
- Strong attention to detail
- Ability to manage and work under strict deadlines
- Ability to work in a team environment
Service Line/Domain: Information Technology








