Customer Success Associate - International Process

Job Location- Ghatkopar (Work From Office)

Key Responsibilities: 

•      Develop and execute digital marketing strategies to increase brand awareness and online engagement.

•      Manage and optimize company social media platforms (LinkedIn, Facebook, Instagram, Twitter, etc.).

•      Create, curate, and publish engaging content for digital channels.

•      Perform keyword research and implement SEO strategies to improve website ranking.

•      Manage email marketing campaigns and newsletters.

•      Edit and produce high-quality videos for marketing campaigns and social media.

•      Collaborate with internal teams to align marketing strategies with business goals.

•      Stay updated with industry trends and emerging digital marketing technologies.  Handle Domestic + International exhibitions 

•      Co-ordinate with agency and keep website updated.

•      Manage digital assets for exhibitions (banners, invites, branded stationery)  Execute email, WhatsApp, and social media campaigns and reporting.

Qualifications and Skills:

•      Bachelor's degree in Marketing, Digital Marketing, Communications, or a related field.

•      Proven experience (2+ years) in digital marketing or a similar role.

•      Hands-on experience with social media management and advertising tools.

•      Hands-on experience with Designing tools (Canva, Illustrator).

•      Excellent written and verbal communication skills.

•      Creative thinking and ability to generate innovative marketing ideas.

•      Ability to analyze data and provide insights for continuous improvement.

•      Understanding of video marketing and content creation.

•      Ability to multitask and manage timelines in a dynamic, fast-paced environment

Business Development Manager (Influencer Dept.) - Job Description

About Us:

We are not just an AD agency or a creative agency, we are a Communication Company. Founded in 2014, Moshi Moshi is a young, creative, gutsy, and committed communication company that wants its clients to always Expect the EXTRA from it. Our primary clientele consists of Startups and corporations like Ola, Zoomcar, Mercedes Benz, ITC, Aditya Birla Group, TATA Group, MTV, IHCL, Jaquar, Sobha, Simple Energy, and Godrej amongst others. We have a huge team of creative folks, marketers, learners, developers, and coders who believe Moshi Moshi is an experience rather than a company.

Job Description:

We are seeking a dynamic and results-driven Business Development Manager – Influencer Marketing to spearhead the growth of our influencer marketing vertical. This role demands a strong understanding of influencer trends, brand collaboration dynamics, and a proven knack for building high-value partnerships. You will be responsible for identifying, pitching, and converting potential clients looking to leverage influencer marketing as a growth channel.

Responsibilities:

1. Generate, develop, and grow new business opportunities specifically for influencer marketing services.
2. Build and manage a robust pipeline of prospective clients by researching target markets, industries, and brands aligned with influencer-led campaigns.
3. Conduct market research to identify trends, brand needs, and partnership opportunities.
4. Strategically pitch influencer marketing solutions—ranging from micro to celebrity influencers across platforms like Instagram, YouTube, LinkedIn, etc.
5. Collaborate with internal teams to create compelling, customised proposals and presentations tailored to brand goals.
6. Negotiate contracts and close deals while ensuring high levels of customer satisfaction and long-term value.
7. Maintain strong client relationships post-conversion to encourage repeat business and referrals.
8. Work closely with strategy, planning, and execution teams to ensure smooth handovers and deliverables post-sale.
9. Represent the agency in client meetings, networking events, and industry forums related to influencer marketing.
10. Maintain a consistent cadence of outreach, follow-ups, and prospecting through calls, emails, and LinkedIn.

Location- Gurugram, Haryana

Experience - 3-4 yrs (minimum 2 yrs selling influencer service)

Immediate Joiner 

We are looking for a motivated and result-driven Outreach Specialist with experience in B2B SaaS sales. The ideal candidate will be responsible for generating leads, initiating conversations with potential clients, and supporting the sales pipeline through proactive outreach and follow-ups.

Key Responsibilities

• Execute daily outbound cadence: 30 LinkedIn connections, 40 cold emails, 20 follow-up calls
• Use LinkedIn Sales Navigator to identify and connect with ICP decision-makers (HR Heads, CHROs, MDs)
• Run personalized 5-touch email sequences using sales engagement tools
• Qualify leads using BANT framework and book demos for the presales team
• Maintain accurate CRM records: all activities, notes, pipeline stages logged daily
• Collaborate with marketing on campaign messaging, lead magnet distribution, and ABM campaigns
• Hit weekly targets: 6-8 demos booked, 20-25 SQLs generated per month
• Participate in weekly pipeline reviews and share prospect intelligence

Required Skills & Qualifications

• 1–2 years of experience in B2B SaaS sales or BDR/SDR role.
• Hands-on experience with LinkedIn Sales Navigator for lead generation.
• Strong communication skills in English and Hindi (both written and verbal).
• Good understanding and working experience with CRM tools.
• Strong prospecting, negotiation, and follow-up skills.
• Ability to meet daily outreach targets and sales activity metrics.

Profiles

Mandatory (Experience 1): Must have 2+ years of experience in Behavioral Research, Consumer Behavior Analysis, Behavioral Science, or Market Research, focusing on understanding user motivations, decision patterns, and digital behavior

Mandatory (Experience 2): Must have hands-on experience conducting primary and secondary research, including qualitative and quantitative research methods such as interviews, ethnographic studies, surveys, behavioral experiments, and observational research

Mandatory (Experience 3) : Experience analyzing user behavior patterns, engagement trends, and digital interaction journeys to generate insights that influence product design, feature development, or platform experience improvements

Mandatory (Experience 4): Must have exposure to data analysis or data mining of user behavior datasets, combining research insights with behavioral data to identify patterns, anomalies, or opportunities for product innovation

Mandatory (Skills 1): Strong understanding of Behavioral Science principles such as Cognitive Bias, Cognitive Dissonance, System 1 & System 2 Thinking, Decision Science, or Consumer Psychology

Mandatory (Skills 2): Experience in testing concepts, prototypes, or product ideas through usability testing, concept validation, or behavioral experimentation to evaluate user response and product effectiveness

Mandatory (Skills 3): Ability to synthesize research findings into actionable insights, hypotheses, and recommendations for Product, Design, or Business teams

Mandatory (Skills 4): Basic understanding of UI/UX and digital product journeys, including how users interact with mobile apps or web platforms, though this is not a design role

Mandatory (Education): Background in Behavioral Science, Psychology, Sociology, Anthropology, Ethnography, Cognitive Science, or related fields (BA/MA/MSc/BSc)

Candidates from institutes with strong behavioral research exposure are preferred

Mandatory (Company): Candidates from B2C consumer product organizations where user behavior is closely tracked and analyzed, such as consumer tech, fintech, e-commerce, or digital platforms

Mandatory (Note 1):This is not a pure UX Researcher or Data Analyst role. The client is looking for Design Thinking–oriented Behavioral Researchers who combine behavioral science, research methodologies, and behavioral data analysis to generate insights

Mandatory (Note)—Profiles without proper prospect question detail will not be considered for further evaluation. Recruiters must connect directly with the candidate before submission.

• Proven track record in running full sales cycles and closing business deals.
• Hands-on experience in winning new accounts as well as generating business in existing customer bases.
• Accurate forecasting and pipeline management skills.
• Deep understanding of the HubSpot platform.
• Experience in selling HubSpot services or similar SaaS products (an advantage).
• Stellar communication and relationship-building skills.
• Enthusiastic, outgoing, and driven to create value for prospects.
• Strong sense in creating value for the prospects.
• 1-3 years experience in selling B2B SaaS products

As the technical lead, you will oversee the company's technical team and all projects they undertake, analyze briefs, write progress reports, identify risks, and develop work schedules. You should be able to work with your team and inspire them to reach their goals.

To be successful as a technical lead, you should always be expanding your industry knowledge and be able to quickly identify problems. Outstanding technical leads are accountable, trustworthy, and able to build lasting relationships with their teams.

Responsibilities:

• Determining project requirements and developing work schedules for the team.
• Delegating tasks and achieving daily, weekly, and monthly goals.
• Liaising with team members, management, and clients to ensure projects are completed to standard.
• Identifying risks and forming contingency plans as soon as possible.
• Analyzing existing operations and scheduling training sessions and meetings to discuss improvements.
• Keeping up-to-date with industry trends and developments.
• Updating work schedules and performing troubleshooting as required.
• Motivating staff and creating a space where they can ask questions and voice their concerns.
• Being transparent with the team about challenges, failures, and successes.
• Writing progress reports and delivering presentations to the relevant stakeholders.

Requirements:

• Bachelor's/Master's degree in computer science, engineering, or a related field.
• A 3-4 years of experience in a similar role would be advantageous.
• In-depth experience in working with Reactjs and Go.
• Excellent technical, diagnostic, and troubleshooting skills.
• Experience with blockchain technology preferable.
• Strong leadership and organizational abilities.

About Anahad:

Anahad is India’s fastest growing chain of branded pharmacies and e-pharmacy, started and run by IIT Bombay Alumni.

At Anahad, our mission is to make genuine medicines reach EVERY INDIAN HOUSEHOLD at Wholesale prices, by leveraging the efficiencies of technology. Working on an audacious mission it becomes important to have people who are smarter than you around. We are funded by some of the coolest investors of Silicon Valley, India and Japan and now want YOU to join our mission.    

Anahad aims to consolidate and build a household brand in a largely unorganised market worth more than 1.5 Lakh Crore. We are looking for dynamic Pharma professionals who are striving to grow fast and create an identity for themselves in the Pharma industry. 

About This Role - HR Manager

HR is the backbone of an organization.

As our HR Manager, you will spearhead the organization’s personnel and human resources department. 

If you are a people’s person with high work ethic, excellent communication skills, knowledge of HR practices, strong organizational and interpersonal skills, we’ve got the job for you.

Job Description:

• Consult with the Founders to develop talent & culture interventions.
• Spearhead HR programs from ideation to execution throughout team members’ lifecycle including talent acquisition, engagement, learning & development, performance management, compensation & benefits management, and operations.
• Coach functional leaders on HR guidelines & practices.
• Support recruitment needs and drive innovative hiring & retention strategies for top tier talent.
• Continuously assess the employee pulse and cultural climate, proactively identifying and resolving issues with various stakeholders.
• Champion a people first approach to deliver an exceptional employee experience
• Audit and update processes to ensure all Anahad-ites have a comprehensive experience and a clear understanding of the values, business, product, culture & practices.
• Define success by establishing goals and KPIs, and implement processes & practices with consistent tracking and reporting methods to boost performance.
• Manage and enhance the performance review process, driving feedback culture, quality of appraisals, and timely closure.
• Should be adept at handling employee relations, boosting employee engagement. And strengthening community-building at work.
• Establish a people strategy that leverages social media to support and attract top talent.
• Collaborate with Administration, Operations, Finance, and logistics teams on a regular basis.

Requirements

• Minimum 5+ years of relevant experience supporting Founders in a fast-growing organisation with at least 2 years in a leadership role.
• Minimum 3 years of managing Talent Acquisition - Tech & Business hiring.
• Passionate about innovative HR solutions and process improvement.
• Strong business acumen, problem-solving abilities, and analytical thinking skills.
• Experience in employer branding & crafting employee value propositions.

Why should you join us?

If you are passionate about driving change, here’s an organization that is all set to revolutionize India’s healthcare segment. 

You can be part of this revolution, and part of our mission of saving lives!

Location:- Mumbai

Please note: Only Mumbai-based candidates can apply.