
Customer Success Associate - International Process
Job Title: Customer Success Associate (International Process)
Location: Gurugram, Haryana
Work Mode: Work from Office
About the Role:
We are seeking passionate and customer-focused professionals to join our international support team. If you have excellent communication skills, a problem-solving mindset, and prior experience in customer service—especially within international or healthcare domains—this opportunity is for you.
As a Customer Success Associate, you will be responsible for managing and resolving customer queries efficiently while ensuring an exceptional service experience.
Key Requirements:
- Excellent English communication skills (C1 level – mandatory)
- Education: Graduates and Undergraduates both are eligible
- Minimum 1 year of experience in International Customer Support (Healthcare background preferred)
- Salary: Up to ₹35,000 CTC (₹30,517 in-hand)
- 5 Days Working with 2 rotational week-offs
- Rotational Shifts (24/7 environment)
- Two-way cab facility available (for hiring zone only)
Roles & Responsibilities:
- Handle inbound and outbound calls, chats, or emails from international customers.
- Provide prompt, accurate, and empathetic assistance for customer queries or concerns.
- Analyze customer issues and ensure first-contact resolution wherever possible.
- Escalate unresolved or complex issues to higher support tiers when necessary.
- Maintain detailed and accurate documentation of all customer interactions.
- Ensure adherence to process guidelines, SLAs, and quality parameters.
- Collaborate with internal teams to improve overall customer experience.
- Stay updated on product knowledge, policies, and procedures.
- Demonstrate a positive attitude and maintain professionalism under pressure.
Why Join Us:
- Competitive salary with performance-based growth opportunities
- Exposure to global customer experience standards
- Supportive work culture with professional development programs

About Growing Stars Consulting Private Limited
About
Company social profiles
Similar jobs
📍 BeBetta | Full-time | Core Platform Engineering
The Opportunity
BeBetta is building the future of fan engagement — our north star is to become the “Netflix of Gaming.”
We’re creating a platform that is always-on, globally scalable, and effortlessly personalized.
To achieve this, we need a backend capable of supporting millions of concurrent users making real-time predictions during live events, with streaming-grade availability and ultra-low latency.
As our Senior Backend & Infrastructure Engineer, you won’t just build services — you’ll design, scale, and operate the entire platform they run on.
You will lead our transition to a Go-based distributed microservices architecture and take full ownership of both the backend systems and the cloud infrastructure that powers them end-to-end.
You’ll be the driving force behind:
- The prediction engine
- The rewards ledger
- Real-time data pipelines
- The reliability, scalability, and efficiency of the infrastructure underneath
What You’ll Achieve
🚀 Architect High-Performance Systems
- Design and build our core backend in Golang
- Deliver services that are fast, resilient, and horizontally scalable
- Support streaming-scale, real-time workloads
⚡ Solve Hard Concurrency Problems
- Ensure fairness and accuracy for thousands of simultaneous actions
- Build systems that maintain consistency under heavy load
🧠 Drive Technical Strategy
- Lead our evolution from Node.js to Go
- Define clean service contracts and platform standards
- Mentor engineers and raise the technical bar across the team
📈 Own Reliability at Scale
- Design systems to meet strict SLAs/SLOs for availability and latency
- Handle live event spikes confidently and predictably
🔧 Operate What You Build
- Own uptime, performance, and production stability
- Ship fast while maintaining safety and reliability
☁️ Design Cloud Architecture
- Lead decisions around networking, compute, scaling models, and environments
- Build secure, cost-efficient, production-grade infrastructure
DevOps & Infrastructure Responsibilities
You will own the platform foundation end-to-end, including:
- CI/CD: Automated pipelines for build, testing, security checks, and progressive delivery
- Containers & Orchestration: Docker and Kubernetes operations, Helm/Argo-based deployments and rollouts
- Infrastructure as Code: Terraform-based, repeatable, secure AWS/GCP environments
- Observability & Reliability: Define SLIs/SLOs, Implement monitoring, logging, tracing, and alerting
- Performance & Cost Optimization: Reduce latency, Optimize cloud spend, Design caching and efficient data layers
- Security & Compliance: Secrets management, IAM best practices, Vulnerability scanning
- Incident Readiness: Lead incident response and postmortems, Establish a strong reliability culture
- Capacity & Scaling Engineering: Model traffic and forecast load, Design systems that scale predictably during live events
- Production Readiness: Chaos testing, Failure simulations, Disaster recovery planning, Game-day exercises
What You’ll Bring
- Proven experience building high-performance backend systems in Golang
- 7–8+ years in system design, distributed systems, and API development
- Experience migrating systems from Node.js or service-based architectures
- Deep knowledge of PostgreSQL and Redis
- Strong expertise with Docker, Kubernetes, Terraform, AWS/GCP
- CI/CD and progressive deployment experience
- Solid infrastructure engineering fundamentals (networking, scaling, cloud architecture)
- Experience operating production systems at high concurrency or live-event scale
- Strong testing, observability, and clean architecture practices
- Curiosity, ownership mindset, and grit
Why You’ll Love Working Here
This isn’t just another backend role.
It’s a chance to architect and operate the technology backbone behind the “Netflix of Gaming.”
You’ll have:
- Autonomy to make big decisions
- Ownership across software and infrastructure
- The opportunity to build for massive, global scale
- Direct impact on systems that must never go down
If you love building mission-critical systems and owning them end-to-end, this role is built for you.
Forword Technology is seeking dedicated writers for our office in Jaipur to handle specialized content across various global domains. We cater to clients in countries such as the UK, Australia, New Zealand, Germany, USA, and Canada.
1. Senior Content Writer
Monthly Salary (In-hand): ₹25,000/-
Annual CTC: ₹6,00,000/- (Including Bonus and Incentives)
2. Content Writer
Monthly Salary (In-hand): ₹20,000/-
Annual CTC: ₹4,68,000/- (Including Bonus and Incentives)
✅ Key Requirements:
Strong English writing and comprehension skills.
Excellent research ability to handle specialized subject matter.
High grasping power and a positive attitude.
Ability to understand specific client requirements independently.
Completing all allotted tasks within the given time frames.
Freshers are also encouraged to apply.
📍 Location: Malviya Nagar, Jaipur.
Overview:
We are hiring for multiple positions at our apparel retail store, suitable for both freshers and experienced store managers. If you have a passion for fashion, love interacting with customers, and want to grow in the retail industry, we’d love to hear from you.
Open Roles:
- Fashion Consultant (Fresher): Assist customers, provide styling advice, maintain store displays, and support daily sales.
- Store Manager: Lead the team, manage store operations, achieve sales targets, and ensure an excellent customer experience.
Requirements:
- For Fashion Consultant: Graduate, good communication skills, and customer-friendly attitude.
- For Store Manager: 3+ years of retail experience with team handling and target achievement skills.
• Background in Project Management, Client Service Operations
• Must have 6-8 overall experience, with 2-3 years in a technical lead role designing and building backend systems
• Good understanding of Agile methodology
• Excellent business communication skills
• Strong people management capabilities. Confident and self-motivated with experience
in effectively negotiating with and influencing others.
• Possess a pro-active and resilient posture, stay focused, and be committed to delivering across multiple functions.
• Ability to gather and analyze facts and data, provide value-added analysis and recommendations to management, make a quality judgment and support critical decisions risk response.
Responsibilities:
• Defining product strategies for new product development
• Implementation of uniform technical methods in user acceptance testing
• Understands features and interdependencies within the tools and acts as a technical lead to contribute to various implementation projects.
• Planning and monitoring of the project deliverables from the team.
• Develops guidelines, procedures and programs for internal operational adherence
• Mentor the project team in executing the identified projects.
• Supports strategic selling opportunities by providing technical expertise and advice during the sales process.
• Define product roadmap for new products
• Write up workflows and dig deep into solutions.
• Develop and maintain checklists and programs to ensure adequate operational controls.
• Improve customer experience by keeping governance on operational process
• Plan internal quarterly technical needs and work with IT team to prioritize development
• Make recommendations to the management about risks, policies and audit triggers.
- 5+ years in architecting and building Single Page Applications (SPA)
- Shipped at least 2+ applications using Angular/AngularJs
- 6+ years expertise in building Angularjs and Angular with integration and unit tests.
- Good working knowledge of other frameworks such as REACT, nodejs, meteor etc.
- Experience with package management tools such as webpack for minification, uglification etc
- Experience with creating embeddable widgets
- Expertise with CSS frameworks such as Bootstrap4
- Demonstrated expertise of building cloud native applications
- Familiarity with administration of CI/CD such as jenkins
- Responsibilities
- Develop new user-facing features
- Build reusable code and libraries for future use
- Collaborate with other team members and stakeholders to create UI/UX designs
- Ensure the technical feasibility of UI/UX designs
- Optimize application for maximum speed and scalability
- Collaborate with other team members and stakeholders
- AngularJS, Angular: 5 years (Required)
- Single Page Applications: 5 years (Required)
- CI/CD: 2 years (Preferred)
- webpack: 2 years (Preferred)
- CSS: 5 years (Preferred)
- Cloud Native: 2 years (Preferred)
- React, vuejs: 1 year (Preferred)
WillyWeather is a feature rich weather website and mobile app that beautifully delivers the most accurate local weather data from best in class data sources. Going beyond the average weather service, we process and fine-tune forecasts to the specific coordinates of over 45,000 Australian locations.
WillyWeather has a loyal user base of over 3 million Australians each month. We have launched in the UK and US, and are on track to be the leading provider of local weather services worldwide.
WillyWeather operates through a http://www.willyweather.com.au?campaign=jobs">website, an https://itunes.apple.com/au/app/willyweather/id592978502">iPhone app and an https://play.google.com/store/apps/details?id=au.com.willyweather">Android app. The Android app has an average rating of 4.7☆ from around 7.8K users.
We are looking for an experienced and highly motivated Senior Android Developer to join our team for a full time permanent position. The successful candidate will be working remotely, and will be provided with a laptop to be able to work from home. This is an exciting opportunity to showcase your exceptional Android skills within an international team of talented and passionate people working collaboratively on a high-quality product.
Responsibilities:
- Manage and oversee a project from the conceptual phase to the deployment phase
- Technical leadership
- Software development
- Code reviews
Technical Requirements:
- Android SDK
- Java
- Kotlin
- JUnit
Skills and Experience:
- English speaker
- Computer Science degree or similar
- 4+ years’ Android experience
- At least one app currently published and live on the Google Play store
- Experience with Android Widgets
- Understanding of Google’s Android design principles and interface guidelines
- Experience crafting pixel-perfect user interfaces with complex interactions and animation
- Experience with Google Maps API
- Test driven development
- Passion for delivering well designed high quality software
- Knowledge of OOP, design and architectural patterns such as MVC
- Excellent communication and documentation skills
- Ability to self-manage and work autonomously in a collaborative environment
To apply, please complete https://www.adaface.com/app/willyweather-185/old-cougar-50">this skills assessment to demonstrate your ability, and we’ll be in touch.
Industry: IT Software
Experience: 1-3 yrs.
Title: Dotnet Developer
Location: Indore (MP)
Job type: Full Time
Position Type: Permanent
Visit us: http://www.processmaster.in">www.processmaster.in
Requirements
- Dynamic Engineers / Graduate and Post Graduates in CS/IT stream.
- Extremely fluent in C# .net frame works (4.0/4.5), SQL Server 2014, ADO .net, LINQ/Entity Framework, Win-forms, XML, WCF/WPF
- Experience in database design, functional design
- Effective Problem solving skills while dealing with tough scenarios during development phase.
- Excellent communication skills and quick learner of new technology
- Maintaining and supporting multiple projects and deadlines
- Prior experience in windows application or ERP Products
- Experience in MVC Architecture would be an added advantage
Responsibilities
- Participating in detail level of coding, code walk through and unit testing of development of windows application.
- Research and Evaluate Software related technologies and product
- Participating in generating technical documentation of product and package
- Maintain existing software systems by identifying and correcting software defects
- Will be responsible for completing the project in timeline
- Candidate should enjoy working in challenging environment and have enthusiasm and ambition to develop and complete the projects to highest standards.
Career Advancements
- Job with growth opportunities within a stable B2B company
- Pleasant working environment with motivated people
- Extra Benefits
Hiring for Anahad Pharmacy (Division of HelpNow)
About Anahad:
Anahad is India’s fastest growing chain of branded pharmacies and e-pharmacy, started and run by IIT Bombay Alumni.
At Anahad, our mission is to make genuine medicines reach EVERY INDIAN HOUSEHOLD at Wholesale prices, by leveraging the efficiencies of technology. Working on an audacious mission it becomes important to have people who are smarter than you around. We are funded by the earliest investors of Uber, SpaceX and some of the coolest investors of Silicon Valley, India and Japan and now want YOU to join our mission.
Anahad aims to consolidate and build a household brand in a largely unorganised market worth more than 1.5 Lakh Crore. We are looking for dynamic Pharma professionals who are striving to grow fast and create an identity for themselves in the Pharma industry.
About this role
We’re seeking a Head of Engineering to work closely with our technical team and engineers to design and scale our product infrastructure and architecture. You will partner with cross-functional stakeholders across engineering, AI, product management, QA, design, operations and sales to lead the technology vision and direction.
This role reports directly to the CEO and will involve working closely with him and the product team to refine and iterate on the product and engineering roadmaps.
Requirements
- 6-10 years of architecture, software design, engineering, and implementation experience in a complex and fast-moving early stage start-up environment.
- Strong expertise in systems architecture and a service based codebase.
- Strong expertise in designing highly available, fault-tolerant, scalable systems.
- Experience building and leading engineering teams that took products from idea to launch (0 to 1), and launch to scale (1 to 10).
- Strong communication and leadership abilities especially in the current remote environment.
- Strong developer who can give the best in their team a run for their money!
- A passion for building impactful products.
- Deep knowledge of backend and frontend technologies such as NodeJS, Java, PHP (Laravel), Postgres/MySQL, ReactJS, Docker, and Kubernetes.
- Experience with mobile development: Android and/or React Native.
Building the Engineering Team and Culture
The power of a good engineering leader is to build out the engineering team and set a start-up’s engineering culture, especially when the organization gets to the size where that middle layer of management is required. A strong head of engineering should therefore be able to determine who will be good leads for the team, hire them, and be able to groom that skill set over time.
Product Planning
Not only the ability to execute, but the leader’s role prior to development is also critical to the product-planning phase. While product management/marketing will provide insight into the features, market size, pricing etc. the engineering leadership needs to provide feedback into the resources (headcount, equipment, etc.) needed to deliver by a given date. An engineering leader brings sanity to this process with a unified view of broader objectives.
Execution
Ultimately, the output of any engineering organization is the product. A well-functioning organization will not only build a high-quality product, but also hit pre-determined dates and accurately forecast updates to the timeline as it changes. One has to have a command of the software development process, and ensure the correct process is in place and followed.
Handling Chaos
When a product launch goes right and catches the world on fire, the feedback from the market can be overwhelming. Even with marginal success, engineering will be inundated with customer escalations, feature requests etc. All of this must be addressed while continuing to drive the product forward. A hallmark of a strong engineering leader is to maintain composure while navigating this chaos.
Why you’ll LOVE this job
We’re a small team that enjoys working hard, getting a lot done and having fun. Not to mention that you’ll get to work on a product that is making a profoundly positive impact on people’s lives. We also provide an outstanding training ground for aspiring entrepreneurs. We can promise:
- You will be a part of founding team and work closely with the founders on the vision
- We care about you. We offer competitive health insurance for employees.
- Our co-workers are a close-knit, intelligent, and motivated team.
Compensation
Commensurate with experience (Cash + Bonus + Equity).









