
Customer Success Associate - International Process
Job Title: Customer Success Associate (International Process)
Location: Gurugram, Haryana
Work Mode: Work from Office
About the Role:
We are seeking passionate and customer-focused professionals to join our international support team. If you have excellent communication skills, a problem-solving mindset, and prior experience in customer service—especially within international or healthcare domains—this opportunity is for you.
As a Customer Success Associate, you will be responsible for managing and resolving customer queries efficiently while ensuring an exceptional service experience.
Key Requirements:
- Excellent English communication skills (C1 level – mandatory)
- Education: Graduates and Undergraduates both are eligible
- Minimum 1 year of experience in International Customer Support (Healthcare background preferred)
- Salary: Up to ₹35,000 CTC (₹30,517 in-hand)
- 5 Days Working with 2 rotational week-offs
- Rotational Shifts (24/7 environment)
- Two-way cab facility available (for hiring zone only)
Roles & Responsibilities:
- Handle inbound and outbound calls, chats, or emails from international customers.
- Provide prompt, accurate, and empathetic assistance for customer queries or concerns.
- Analyze customer issues and ensure first-contact resolution wherever possible.
- Escalate unresolved or complex issues to higher support tiers when necessary.
- Maintain detailed and accurate documentation of all customer interactions.
- Ensure adherence to process guidelines, SLAs, and quality parameters.
- Collaborate with internal teams to improve overall customer experience.
- Stay updated on product knowledge, policies, and procedures.
- Demonstrate a positive attitude and maintain professionalism under pressure.
Why Join Us:
- Competitive salary with performance-based growth opportunities
- Exposure to global customer experience standards
- Supportive work culture with professional development programs

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JOB DESCRIPTION
Job Title: Digital Marketing Executive
Job Type: Full time
Work Location: Noida sec 62
About Us:-
Tikshark is a creative digital marketing and advertising agency. It provides a variety of online marketing and branding solutions designed to help businesses grow their online presence and reach their target audiences effectively. We specialize in providing comprehensive digital solutions designed to help businesses across the globe achieve their marketing and branding goals. At Tikshark, we don’t just market brands — we make them memorable. Our digital solutions drive visibility, engagement, and success.
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Join Metadologie: Where Innovation Meets Opportunity!
Are you ready to embark on an exciting journey where your talents will be nurtured, your ideas valued, and your potential unleashed? Look no further than Metadologie – a dynamic and forward-thinking organization that is currently seeking exceptionally talented individuals like you to join our remarkable team!
Who We Are:
At Metadologie, we believe in the power of innovation to transform businesses and shape the future. We are a cutting-edge organisation that specializes in developing groundbreaking solutions for our clients across diverse industries. From advanced technology implementations to strategic consulting, we are at the forefront of driving innovation and delivering exceptional results.
Company Description:
Metadologie is a dynamic and innovative tech company committed to delivering cuttingedge solutions to our clients. We pride ourselves on fostering a collaborative work environment where creativity and excellence thrive. Currently, we are seeking a skilled Full Stack Developer to join our team in Jaipur.
Position Overview:
We are looking for a talented Full Stack Developer with a strong background in React.js and Node.js. The ideal candidate will have at least 4 years of experience in full stack development, with a focus on building scalable web applications. Additionally, the candidate should have experience in team management and be capable of taking on leadership roles.
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• Work closely with product managers and designers to translate requirements into technical solutions
• Stay up-to-date with the latest trends and technologies in full stack development
Requirements:
• Bachelor's degree in Computer Science or a related field
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• Proficiency in React.js and Node.js
• Experience with database technologies such as MongoDB, MySQL, or PostgreSQL
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Benefits:
Competitive salary package
Health insurance
Paid time off and holidays
Professional development opportunities
Collaborative and supportive work environment
Job Title: QA Manual Engineer
Job Type: Full Time
Location: Indore
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3. Work closely with cross-functional teams to understand project requirements, identify test scenarios, and develop comprehensive test plans.
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6. Participate in agile ceremonies such as sprint planning, daily stand-ups, and retrospectives to provide QA input and feedback.
7. Continuously research and evaluate new testing tools, technologies, and methodologies to improve efficiency and effectiveness.
8. Contribute to the development and maintenance of QA documentation, including test cases, test scripts, and test reports.
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Education:
- Bachelor's degree in Computer Science, Engineering, or related field.
Experience:
- 2 to 3 years of experience in automation testing, preferably in a software development environment.
- Experience with automation testing tools such as Selenium, Appium, or similar.
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- ISTQB or similar certification in software testing.
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- Provide technical leadership and mentorship to junior team members.
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Linkedin Page: https://www.linkedin.com/company/thinkitive/mycompany/
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Click here to Apply 👉 https://forms.gle/NEa2Be1SEm2urG4z8
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- Compiling and presenting SEO guidelines
Job Description:
In this role, you will:
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