
Sr Software Implementation Manager (B2B SaaS)
at Technology Industry
Review Criteria
- Strong Implementation Manager / Customer Success Implementation / Technical Solutions / Post-Sales SaaS Delivery
- 3+ years of hands-on experience in software/tech Implementation roles within technical B2B SaaS companies, preferably working with global or US-based clients
- Must have direct experience leading end-to-end SaaS product implementations — including onboarding, workflow configuration, API integrations, data setup, and customer training
- Must have strong technical understanding — including ability to read and write basic SQL queries, debug API workflows, and interpret JSON payloads for troubleshooting or configuration validation.
- Must have worked in post-sales environments, owning customer success and delivery after deal closure, ensuring product adoption, accurate setup, and smooth go-live.
- Must have experience collaborating cross-functionally with product, engineering, and sales teams to ensure timely resolution of implementation blockers and seamless client onboarding.
- (Company): B2B SaaS startup or growth-stage company
- Mandatory (Note): Good growth opportunity, this role will have team leading option after a few months
Preferred
- Preferred (Experience): Previous experience in FinTech SaaS like BillingTech, finance automation, or subscription management platforms will be a strong plus
Job Specific Criteria
- CV Attachment is mandatory
- Are you open to work in US timings (4/5:00 PM - 3:00 AM) - to target the US market?
- Please provide CTC Breakup (Fixed + Variable)?
- It’s a hybrid role with 1-3 work from office (Indiranagar) with in office hours 3:00 pm to 10:00 om IST, are you ok with hybrid mode?
- It’s a hybrid role with 1-3 work from office (Indiranagar) with in office hours 3:00 pm to 10:00 om IST, are you ok with hybrid mode?
Role & Responsibilities
As the new hire in this role, you'll be the voice of the customer in the company, and lead the charge in developing our customer-centric approach, working closely with our tech, design, and product teams.
What you will be doing:
You will be responsible for converting, onboarding, managing, and proactively ensuring success for our customers/prospective clients.
- Implementation
- Understand client billing models and configure company contracts, pricing, metering, and invoicing accurately.
- Lead pilots and implementation for new customers, ensuring complete onboarding within 3–8 weeks.
- Translate complex business requirements into structured company workflows and setup.
- Pre-sales & Technical Discovery
- Support sales with live demos, sandbox setups, and RFP responses.
- Participate in technical discovery calls to map company capabilities to client needs.
- Create and maintain demo environments showcasing relevant use cases.
- Internal Coordination & Escalation
- Act as the voice of the customer internally — share structured feedback with product and engineering.
- Create clear, well-scoped handoff documents when working with technical teams.
- Escalate time-sensitive issues appropriately and follow through on resolution.
- Documentation & Enablement
- Create client-specific documentation (e.g., onboarding guides, configuration references).
- Contribute to internal wikis, training material, and product documentation.
- Write simple, to-the-point communication — clear enough for a CXO and detailed enough for a developer.
Ideal Candidate
- 3-7 years of relevant experience
- Willing to work in US time zone (~430 am IST) on weekdays (Mon-Fri)
- Ability to understand and shape the product at a granular level
- Ability to empathize with the customers, and understand their pain points
- Understanding of SaaS architecture and APIs conceptually — ability to debug API workflows and usage issues
- Previous experience in salesforce CRM
- Entrepreneurial drive, and willingness to wear multiple hats as per company’s requirements
- Strong analytical skills and a structured problem-solving approach
- (Strongly preferred) Computer science background and basic coding experience
- Ability to understand functional aspects related to the product e.g., accounting/revenue recognition, receivables, billing etc
- Self-motivated and proactive in managing tasks and responsibilities, requiring minimal follow-ups.
- Self-driven individual with high ownership and strong work ethic
- Not taking yourself too seriously.

Similar jobs
Candidate should have a consultative approach not just pre sales call approach.
2. Must be from B2B SAAS, MarTech or SalesTech but product based company only
3. Should be able to prepare pitch decks for the clients
4. 3 to 5 years of experience in a Solutions Consultant, Pre-Sales Engineer, Technical Consultant, or similar customer-facing technical role
5. Solid technical foundation with the ability to explain complex concepts clearly
6. Exceptional communication and presentation skills, with the ability to articulate value and technical information effectively
7. Should have handled RFPs and RFIs
8. Should have managed POCs/Sanboxes
9. Expereince between 3 to 6 years will only be considered. More than 6 years candidates are not applicable
Preferred companies to find candidate for this role - Cvent, Bizzabo, Airmeet, Hubilo, Hopin, vFairs, ON24, Goldcast, Webex Suite, BigMarker, Stova, Splash and EventMobi.
About Pixerize
Pixerize is a digital-first business growth partner helping clients automate operations and scale with clarity. We combine strategy, systems, and human talent to help businesses dominate their industries. As we grow, we’re building a lean and powerful sales team—and we’re hiring a high-energy Appointment Setter to help fuel our pipeline.
Role Overview
We’re looking for a motivated Setter to generate high-quality leads, initiate first contact, qualify prospects, and set discovery calls for our Sales Closer. You'll be the first point of contact with potential clients—your energy, communication, and ability to build trust quickly will be key in booking valuable calls and moving prospects through the sales funnel.
Responsibilities
- Research and identify potential leads via social media, email, and internal tools.
- Reach out to prospects through cold and warm outbound efforts (calls, DMs, emails).
- Qualify leads based on target criteria and interest.
- Set up appointments and discovery calls for the Sales Closer.
- Maintain accurate records in our CRM and track outreach efforts.
- Work closely with marketing to align messaging and optimize lead generation.
- Follow up with prospects who express interest or need more nurturing.
KPIs & Performance Metrics
- Number of qualified calls set per week/month.
- Lead-to-call conversion rate.
- Consistency of follow-ups and engagement.
- Feedback quality from the Sales Closer.
- Contribution to overall lead pipeline growth.
Requirements
- 1–2 years in appointment setting, lead generation, or customer service.
- Strong communication skills and confidence in reaching out cold.
- Highly organized and detail-oriented.
- Self-starter who thrives in remote, fast-paced settings.
- Ability to handle rejection and stay focused on targets.
Nice to Have
- Familiarity with CRMs or outreach tools.
- Experience working in marketing, sales, or agency environments.
Fluency in English with excellent written and verbal tone.
Position: Full Stack Developer ( PHP Laravel)
Company : Mayura Consultancy Services
Experience: 3 yr To 5 yrs
Location : Bangalore
Skill: HTML, CSS, Bootstrap, JavaScript, Ajax, jQuery , PHP and CodeIgniter or CI
Work Location: Work From Home(WFH)
MCS is seeking a talented and experienced Full Stack PHP Web Developer to join our dynamic team. As a Full Stack PHP Web Developer at MCS, you will be responsible for designing, developing, and maintaining scalable PHP-based web applications.
Responsibilities
- Design, develop, and implement user interfaces and user experiences for web applications.
- Create and maintain well-structured, reusable, and efficient code for both front end and back end components.
- Develop interactive and responsive user interfaces using HTML, CSS, Bootstrap, Ajax, jQuery and JavaScript frameworks.
- Collaborate with designers to ensure seamless integration of design elements into the user interface.
- Build and maintain server-side applications using programming languages such as PHP, CodeIgniter, SQL and Laravel.
- Design and optimize databases, write efficient queries, and manage data storage and retrieval.
- Develop APIs (Application Programming Interfaces) for seamless communication between front end and back end systems.
- Ensure API security, performance, and adherence to industry standards.
- Use version control systems (e.g., Git) to manage code repositories and collaborate with team members.
- Deploy applications to production environments and manage continuous integration and continuous deployment (CI/CD) pipelines.
- Work closely with product managers, designers, and other developers to translate requirements into technical solutions.
- Participate in code reviews and provide constructive feedback to team members.
Perks & Benefits:
Complete Work From Home Opportunity: Enjoy the flexibility of working entirely from the comfort of your home, empowering you to manage your schedule and achieve a better work-life balance while coding innovative solutions for MCS.
Opportunity to Work on Projects Developing from Scratch: Engage in projects from inception to completion, working on solutions developed from scratch and having the opportunity to make a significant impact on the design, architecture, and functionality of the final product.
Diverse Projects: Be involved in a variety of development projects, including web applications, mobile apps, e-commerce platforms, and more, allowing you to showcase your versatility as a Full Stack Developer and expand your portfolio.
Joining MCS as a Full Stack Developer opens the door to a world where your technical skills can shine and grow, all while enjoying a supportive and dynamic work environment. We're not just building solutions; we're building the future and you can be a key part of that journey.
We are looking for an enthusiastic technical sales executive to join our growing sales team. In this role, he/she will be required to source new customers from USA, UK, UAE & India, and business contacts, demonstrate the technical features of our products, drive sales, and maintain strong customer relations.
Technical Sales Executive Responsibilities:
• Sourcing potential new customers.
• Actively seeking out new sales opportunities through cold calling, networking, and social media.
• Setting up meetings with potential clients and listening to their wishes and concerns.
• Negotiate/close deals and handle complaints or objections
• Prepare and deliver appropriate presentations on products and services
• Maintaining regular contact with existing customers.
• Demonstrating the technical features and benefits of our products.
• Advising customers on technology upgrades and related products.
• Composing tender documents and customer proposals.
• Maintaining strong customer relations.
• Meeting sales targets.
Technical Sales Executive Requirements:
• Degree in business administration or related field.
• Previous experience as a sales executive.
• Strong knowledge of scientific and technical products.
• Excellent interpersonal skills.
• Strong communication skills.
• Basic knowledge of computer systems and Office Software.
• Ability to meet sales and commission targets.
• Ability to travel.
• Build an advanced ecommerce admin dashboard application for our platform.
• Proven working experience in React JS app development and experience with Webpacks and integration with
NodeJS.
• Good understanding of Hooks and Redux State Management tools.
• Understanding of React Design principles and architecture patterns.
• Collaborate with cross-functional teams to define, design, and ship new features.
• Work with outside data sources and APIs like the one of Unicommerce.
• Create Unit-test code for robustness, including edge cases, usability, and general reliability. Work on bug fixing
and improving application performance.
• Continuously discover, evaluate, and implement new technologies to maximise development efficiency.
• Translate designs and wireframes into high quality code.
• Have a good understanding of CI/CD tools (any).
• Robust knowledge of popular databases like MongoDB, Elastic Search, DynamoDB, Redis etc;
• Knowledge about AWS Amplify is super plus.
CANDIDATES MUST HAVE
• React JS, Redux
• Hooks and redux state managements
• React design principles
• Architectural pattern
• Unit test code
• High level design
• Ci/cd tool
• Elasticsearch, DynamoDB, Redis
• AWS amplify
• ES6/ ECMAScript, JavaScript,
• NodeJS, IDEs, Restful API’s , Git
Required Skills:
- Experience with Flutter SDK and Dart programming language.
- Strong knowledge on Flutter widgets like Cupertino for iOS and Material Components for Android.
- Knowledge on building flutter module and flutter plug-ins.
- Experience working on mobile platform like Android/iOS is required.
- Good knowledge in OOPS concepts and JAVA.
- Experienced in building mobile applications that utilizes web services (SOAP / REST / JSON / GSON).
- Worked on Dart.js
- Experience with third-party libraries and APIs.
- Good knowledge of database (MySQL, SQLlite, RealM).
- Knowledge on play-store publishing & distribution.
- Identify problems and bottlenecks before hand and report to the concerned personnel.
- Strong knowledge on mobile app development cycle and design principles.
- Good understanding of Android/iOS design guidelines, SDK and excellent JavaScript skills.
- Knowledge and experience with UX/UI design skills.
Responsibilities:
- Design and build advanced applications for the Flutter platform
- Collaborate with cross-functional teams to define, design, and ship new features
- Work with outside data sources and APIs
- Unit-test code for robustness, including edge cases, usability, and general reliability
- Work on bug fixing and improving application performance
- Continuously discover, evaluate, and implement new technologies to maximize development efficiency
• Strong knowledge with MVC, MVP & MVVM.
• Experience with REST full APIs to connect Android applications to back-end services.
• Experience with offline storage, threading, and performance tuning.
• Knowledge of the open-source Android ecosystem and the libraries available for common tasks.
• Understanding of Google design principles and interface guidelines.
• Proficient understanding of code versioning tools, such as Git.
• Familiarity with CI/CD.
• Experience with performance and memory tuning with tools
• Familiarity with cloud message APIs and push notifications
• A knack for benchmarking and optimisation
• Knowledge in MediaPlayer, Video Streaming and Voice/Video calling will be an added advantage.
Skills:
Java
Kotlin
Google Maps
Locations
Jetpack components
"Material design /MVVM "
- Building and operationalizing large scale enterprise data solutions and applications using one or more of AZURE data and analytics services in combination with custom solutions - Azure Synapse/Azure SQL DWH, Azure Data Lake, Azure Blob Storage, Spark, HDInsights, Databricks, CosmosDB, EventHub/IOTHub.
- Experience in migrating on-premise data warehouses to data platforms on AZURE cloud.
- Designing and implementing data engineering, ingestion, and transformation functions
-
Azure Synapse or Azure SQL data warehouse
-
Spark on Azure is available in HD insights and data bricks
About :
- Employee Management at your Fingertips. PagarBook - India's Best Payroll and Attendance
- Management tool for Small & Medium Enterprises. Using PagarBook, a business owner can maintain all the records of their employees digitally and can get insights around the same.
- PagarBook is free & easy to use employee management, work & payroll management software app where you can manage all your staff and employee’s attendance, record the work done by your staff and employees and their salary, payments & advances can also be recorded in this app.
- Sms & WhatsApp notification to employees and staff about payments, bonuses, daily work, attendance & leaves.
- The Sales would be done for premium desktop version of the application
- Benefits of desktop application:
- Better and Easier accessibility, also available on mobile web
- Access to rich reports which gives you business knowledge, spend
- Unlimited free upgrades for a year
About Sales team:
The field sales team at PagarBook is all about solving SME’s customer problems and ensuring we deliver compelling value propositions.
On a typical day, the sales team:
- drives the adoption of a premium version of Pagarbook, sold at a subscription fee per annum
- never-say-no attitude, and comes with a win-all attitude
- At the same time, a core ingredient of the DNA is customer empathy
- We should always ensure the customer is well informed of all the benefits of the solution, before we close the sales.
Responsibilities and Duties of sales associate:
- You will pitch about PagarBook desktop solution on field to customers
- You will explain the benefits of PagarBook desktop solution to customers
- Better and Easier accessibility, also available on mobile web
- Access to rich reports which gives you business knowledge, spend
- Unlimited free upgrades for a year
- Bulk update features
- Expense management
- The users can register on the desktop for a free trial for 7 days first
- Sales associate would convert the customer into a paid customer
Mandatory requirements:
- Having your own bike is a must
- Smartphone is a must
- Field sales experience is a must (telecom, FMCG and financial sales experience adds more weightage)
- Graduation in any field is sufficient
Benefits:
- Fixed salary upto 25k
- Targets based incentives (no upper cap, average ~10k per month):
- Petrol allowance ~upto INR 3,000 (on actual bills)
- Initial job posting would be for 3 months - based on good performance, conversion to full time employment would be granted
Key Areas of Responsibility (KRAs):
- Onboarding of Customers
- Meet 30 new clients a day (tracked)
- Get free trial enabled for 20 clients a day
- Get 3 sales (paid customers, 10% conversion) per day - non-negotiable output
- Retaining customer accounts
- While we build new businesses, cross-selling would be key
- Customers should keep using PagarBook desktop beyond 30 days of activation
- Grow customer basket size
- Identify key SME clusters in the city and prepare an acquisition plan
- Go aggressive and acquire
- Business acumen & key skills
- Strong knowledge on PagarBook sales process, services and product
- Local Market and competition knowledge and clear articulation of PagarBook advantages
- Strong negotiation and influencing skills to create win-win
- Give continuous feedback to internal teams to improve our customer service level
Finally, remember, you are the PagarBook brand ambassador on the ground! All the best.









