
Sr Software Implementation Manager (B2B SaaS)
at Technology Industry
Review Criteria
- Strong Implementation Manager / Customer Success Implementation / Technical Solutions / Post-Sales SaaS Delivery
- 3+ years of hands-on experience in software/tech Implementation roles within technical B2B SaaS companies, preferably working with global or US-based clients
- Must have direct experience leading end-to-end SaaS product implementations — including onboarding, workflow configuration, API integrations, data setup, and customer training
- Must have strong technical understanding — including ability to read and write basic SQL queries, debug API workflows, and interpret JSON payloads for troubleshooting or configuration validation.
- Must have worked in post-sales environments, owning customer success and delivery after deal closure, ensuring product adoption, accurate setup, and smooth go-live.
- Must have experience collaborating cross-functionally with product, engineering, and sales teams to ensure timely resolution of implementation blockers and seamless client onboarding.
- (Company): B2B SaaS startup or growth-stage company
- Mandatory (Note): Good growth opportunity, this role will have team leading option after a few months
Preferred
- Preferred (Experience): Previous experience in FinTech SaaS like BillingTech, finance automation, or subscription management platforms will be a strong plus
Job Specific Criteria
- CV Attachment is mandatory
- Are you open to work in US timings (4/5:00 PM - 3:00 AM) - to target the US market?
- Please provide CTC Breakup (Fixed + Variable)?
- It’s a hybrid role with 1-3 work from office (Indiranagar) with in office hours 3:00 pm to 10:00 om IST, are you ok with hybrid mode?
- It’s a hybrid role with 1-3 work from office (Indiranagar) with in office hours 3:00 pm to 10:00 om IST, are you ok with hybrid mode?
Role & Responsibilities
As the new hire in this role, you'll be the voice of the customer in the company, and lead the charge in developing our customer-centric approach, working closely with our tech, design, and product teams.
What you will be doing:
You will be responsible for converting, onboarding, managing, and proactively ensuring success for our customers/prospective clients.
- Implementation
- Understand client billing models and configure company contracts, pricing, metering, and invoicing accurately.
- Lead pilots and implementation for new customers, ensuring complete onboarding within 3–8 weeks.
- Translate complex business requirements into structured company workflows and setup.
- Pre-sales & Technical Discovery
- Support sales with live demos, sandbox setups, and RFP responses.
- Participate in technical discovery calls to map company capabilities to client needs.
- Create and maintain demo environments showcasing relevant use cases.
- Internal Coordination & Escalation
- Act as the voice of the customer internally — share structured feedback with product and engineering.
- Create clear, well-scoped handoff documents when working with technical teams.
- Escalate time-sensitive issues appropriately and follow through on resolution.
- Documentation & Enablement
- Create client-specific documentation (e.g., onboarding guides, configuration references).
- Contribute to internal wikis, training material, and product documentation.
- Write simple, to-the-point communication — clear enough for a CXO and detailed enough for a developer.
Ideal Candidate
- 3-7 years of relevant experience
- Willing to work in US time zone (~430 am IST) on weekdays (Mon-Fri)
- Ability to understand and shape the product at a granular level
- Ability to empathize with the customers, and understand their pain points
- Understanding of SaaS architecture and APIs conceptually — ability to debug API workflows and usage issues
- Previous experience in salesforce CRM
- Entrepreneurial drive, and willingness to wear multiple hats as per company’s requirements
- Strong analytical skills and a structured problem-solving approach
- (Strongly preferred) Computer science background and basic coding experience
- Ability to understand functional aspects related to the product e.g., accounting/revenue recognition, receivables, billing etc
- Self-motivated and proactive in managing tasks and responsibilities, requiring minimal follow-ups.
- Self-driven individual with high ownership and strong work ethic
- Not taking yourself too seriously.

Similar jobs

Job Title: Lead – Endpoint Security & Tooling
Location: Gurgaon
Experience Required: 8+ years
Job Type: Full-time
Position Summary
The Lead – Endpoint Security & Tooling plays a pivotal role in overseeing and optimizing a diverse array of endpoint security tools and technologies.
The Lead will spearhead the configuration, troubleshooting, and maintenance of security tools, develop and implement robust security policies, conduct in-depth threat intelligence analysis, design secure endpoint architectures, and assess and mitigate risks to endpoints.
Roles and Responsibilities
Expertise in Security Tools
- Lead the management and optimization of the Zscaler suite of applications, including Zscaler Internet Access (ZIA), Zscaler Private Access (ZPA), Browser Isolation, Firewall (Tunnel 2.0), Deception, and other endpoint security tools.
- Demonstrate proficiency in Microsoft Intune for advanced endpoint security management, encompassing policy configuration, device management, compliance enforcement, and performance optimization.
- Exhibit familiarity with Endpoint Detection and Response (EDR) solutions, encompassing advanced threat detection, configuration management, policy enforcement, and performance monitoring.
- Display proficiency in Application Control solutions for managing and controlling application execution on endpoints, including policy management and application behavior monitoring.
Endpoint Security Tooling Management
- Oversee the configuration, troubleshooting, and maintenance of security tools to ensure optimal performance and effectiveness.
- Conduct regular assessments and audits of endpoint security configurations.
- Stay updated with new releases, versions, changes, and breaking changes in Microsoft Intune and other endpoint security tools.
- Assess the impact of new releases and changes on endpoints and security policies.
Security Policy Development
- Lead the development and implementation of comprehensive endpoint security policies, configurations, and best practices.
- Ensure strict compliance with industry standards and regulations.
Secure Architecture Design
- Apply expert security architecture principles to design and implement highly secure endpoint architectures.
- Implement sophisticated network segmentation, access controls, and secure configurations for endpoints.
Risk Assessment and Mitigation
- Conduct comprehensive risk assessments for endpoints to identify potential risks and vulnerabilities.
- Lead the implementation of robust risk mitigation strategies and controls to reduce risks to endpoints.
Communication and Collaboration
- Collaborate seamlessly with cross-functional teams, including IT, security, compliance, and business stakeholders.
- Communicate complex technical concepts related to endpoint security effectively to non-technical audiences.
Continuous Learning and Adaptability
- Stay at the forefront of the latest trends, threats, and technologies in endpoint security.
- Adapt swiftly to the evolving security landscape and emerging threats in endpoint security.
Problem-solving and Critical Thinking
- Apply advanced problem-solving skills and critical thinking to analyze and resolve complex security issues related to endpoints.
- Lead the troubleshooting of endpoint security incidents and drive the development of innovative solutions.
Skills and Qualifications
What will you need to succeed?
- Bachelor’s degree in Computer Science, Information Technology, or a related field (Master’s degree preferred).
- Proven leadership experience (7+ years) in endpoint security management, including extensive expertise in Microsoft Intune and other endpoint security tools.
- Advanced understanding of endpoint security principles, technologies, and best practices.
- Familiarity with network security concepts, firewalls, VPNs, and secure web gateways.
- Outstanding analytical, problem-solving, and communication skills.
- Ability to lead collaboratively in a team environment, manage multiple projects simultaneously, and drive results effectively.
- Advanced skills in threat intelligence analysis, incident response, security architecture design, risk assessment, communication, continuous learning, adaptability, problem-solving, and critical thinking.
Good to Have Certifications (Preferred):
- Certified Information Systems Security Professional (CISSP)
- Certified Ethical Hacker (CEH)
- Certified Endpoint Security Professional (CESP)
Job Title: Senior Interior Designer
Location: Andheri East, Mumbai
Employment Type: Full-Time
Experience: Minimum 4 Years
CTC: ₹5 LPA
Key Responsibilities
- Lead interior design projects from concept to completion
- Develop mood boards, concepts, layouts, and 3D visualizations
- Coordinate with clients, vendors, and contractors
- Prepare BOQs, material lists, and presentation documents
- Supervise project execution to ensure design integrity
- Stay updated on industry trends, materials, and technologies
We are looking for a result-driven Team Leader to be responsible for monitoring and supervising a team of consultants to achieve the organization’s objectives and increase sales. You will be responsible for providing guidance, instruction, training, and leadership skills to inspire the team to perform at their optimum. You should create a cohesive team that works efficiently together to maximize the sales team's potential. Requirements: • A bachelor's or associate's degree in marketing, sales, or a related field may be advantageous. • Experience in sales is necessary. • Strong sales ability, business acumen, and commercial awareness. • Excellent communication, interpersonal, and customer service skills. • Strong leadership abilities. • Good time management, strategic planning, and organizational skills. Responsibilities: • Identifies the primary concerns, long-term strategies, and targets to be assigned to the team members. • Oversees the sales squad's initiatives to reach objectives and generate realistic, consistent outcomes. • Develops the product sales blueprint, a set of standards for sales associates to conform to, encompassing lead filtering and deal modeling. • Guides sales personnel to function efficiently by capitalizing on their passions and capabilities
📢WE ARE #HIRING!📢
👉ROLE : Engineer / Senior Software Engineer, .NET Core with Angular9+ to 14.
👉Position: #hybrid
👉 Location: #pune
👉Job Responsibilities:
● Develop full-stack features and rapid prototypes
● Develop enhancements to existing software products
● Develop API integrations to external solutions
● Work in a team and communicate successes and challenges quickly and objectively
● Create relevant documentation for deliverables in Jira and SharePoint
👉Experience Required:
➡️ Excellent analytical and troubleshooting skills
➡️ 3+ years of software engineering experience
➡️ 3+ years of back-end experience with C#, .NET Core (C API preferred), ASP.NET Core, SQL, RESTful, web services and microsevices
➡️ 1+ years of front-end experience with Angular9+ to14 , RxJS, TypeScript,HTML5, CSS3 ,SCSS
➡️ 3+ years of experience with Web Workers and WebSockets
➡️ 3+ years of experience with SQL and any NoSQL database with eventual consistency
👉Apply Link : https://lnkd.in/diNDDP8h
#hiring #onsite #Angular #dotnetcore #softwareengineer #sql #nosql #frontend #backend
ASP.NET | Open-source web framework for .NET
Envoy combines technology and global immigration services to offer the only immigration management platform that makes it seamless for companies to hire and manage an international workforce. We empower companies to acquire the best talent regardless of where they are in the world; helps mobilize employees around the world to take advantage of business opportunities; and enables the management of entire global workforces, providing a strategic, proactive view into workforce and financial forecasting and compliance. We are a fast-growing, award-winning technology company, a leader in our space, and are backed by some of the country’s leading venture capital and growth equity firms.
Our Engineering Team
We have a passionate product engineering team that works on complex technical challenges, employs creativity, and constantly learns a variety of frameworks, tools, and technologies. While we are dedicated to delivering excellent product, we also believe having fun along the way motivates us to pour our heart into what we do. Our team has mastered development and delivery process, allowing the team to focus on designing, architecting, and crafting masterpieces.
We are growing rapidly and expanding our team in India, join our product engineering team to be part of this exciting journey.
“Any fool can write code that a computer can understand. Good programmers write code that humans can understand.” – Martin Fowler
Skills Required
- 5+ years of strong programming experience on .NET platform
- Expertise in C#, ASP.NET Web API / Typescript / Angular (or any front-end framework or passion to learn Angular)
- Hands on experience with SQL
- Azure experience is a plus but not a deal breaker
- Knowledge and experience with Html, CSS, JavaScript
- Experience designing high-level and low-level design of the system
- Experience with microservices architecture is a plus
Expectations
- Contribute to tech grooming backlog items providing design, architecture, and implementation details
- Quality is the key driver to successful delivery, ensure highly testable and quality deliverables
- Leverage troubleshooting and analytical skills to analyze issues
- Experience with debugging, performance profiling and optimization
Envoy Global is an equal opportunity employer and will recruit, hire, train and promote into all job levels the most qualified applicants without regard to race, color, religion, sex, national origin, age, disability, ancestry, sexual orientation, gender identification, veteran status, pregnancy, or any other protected classification.
We are looking for a Java Developer with experience in building high-performing, scalable, enterprise-grade applications. . You'll be required to apply your depth of knowledge and expertise to all aspects of the software development lifecycle, as well as partner continuously with your many stakeholders daily to stay focused on common goals You will be part of a talented software team that works on mission-critical applications
Responsibility
- Write automated test cases to test code.
- Excellent teamwork skills with an ability to get the work done with minimal
- Experience with multiple mobile platforms is a plus.
- A passion and will to accept any new technical challenge that may come across.
- Linux scripting and SSH terminal
- Conceptual, Working knowledge of - DBMS, SQL, PL/SQL.
- Ability to write clean and documented code.
- A team player can provide technical expertise for a small team of developers.
- Strong hands-on and experience in core Java - Java/J2EE
- Design and implement new features, create UI, debugging, and data modeling.
- To update and sync with other team members daily.
- Ability to communicate effectively, both written and oral, at all levels to various technical and non-technical audiences
- Testing all applications against software and hardware versions. Provide timely turnaround and documentation of things implemented.
Additional preferred skills * JSP/Servlets OR JQuery/HTML5 AND JavaScript
Requirements:-
- Working knowledge of - MySQL.
- Working experience on Struts/Spring.
- Experience with web services standards and related technologies - SOAP/Rest, AJAX, JSON, and XML.
Should know working with AWS, Git hub, React JS .
Role and Skill of Physiotherapy
- Willingness to work for a Home Care environment.
- Need to focus on restoring physical function.
- Need to be sensitive to the patients' needs and disabilities and must have excellent communication and motivational skills.
- Create positive impact in the prevention of subsequent acute events and support the individual’s ability to live independently through targeted interventions aimed at improving balance, strength, coordination and function.
- Should personally also be physically fit enough to properly demonstrate the activities in their treatment plans and must possess strong organizational skills.
- Should possess either of the areas of expertise: pain management, sports injury management, paediatric therapy, post-operative therapy, arthritis management, neuro or posture correction.
- The conditions to be treated are back pain, neck pain, shoulder pain, knee pain, arthritic pain, slipped disc and any other kind of sprains.
- Creating an impact on overall patient experience by
- Targeting the recovery of physical function of stroke patients through low risk activities resulting in high patient satisfaction.
- Providing a service which reduces the risk for poor health outcomes, increases daily living and personal activity.
Job Requirements:
Strong experience in JavaScript (ES5), Object-oriented JavaScript and ES2015 concepts.* Experience in ReactJS with good understanding of React Lifecycle methods, component-based design and flux pattern.
* Experience in CSS frameworks (Bootstrap/Material Design/Foundation)
* Experience in unit testing frameworks (Jasmine/Mocha/Jest)
* Experience in module bundler or task manager (Webpack/System.js/Gulp/Grunt)
* Experience in web application profiling using tools such as Chrome DevTools
* Additional skills: Knowledge of ESB, NoSQL databases (Hadoop/Cassandra/MongoDB), experience with mobile, SaaS and cloud-based development.
* Ability to explore and grasp new technologies.
Belief that each person has a duty to give
Passion to assist NGOs with technology in reaching their donors
Attitude to do what it takes to reach the goals
We are looking for a person who believes that it is the duty of each individual to give. One who would love to assist NGOs in raising donations from individuals and believes strongly in the role of technology to enable it. The role will require strong skills in areas ranging from content writing to digital marketing to analysis. It will require one to work closely with NGOs to assist them in first creating a donor base and then actively engaging with them. This role will aim to create a community of NGOs who are interested in building and engaging with retail individual donors.
What You Will Do
You will be the face of DanaMojo to our NGO partners, and be the principal point of contact for them.
The roles and responsibilities can be broken down as follows :
1. Assist NGOs in increasing donations from their own donors
a. Working 1-1 with a set of NGOs to strategize and execute on plans to increase donations from their own donors through online & offline activities
b. Planning and executing the danaMATCH Challenges (an online fundraising event)
c. Conduct workshops to improve capabilities of raising funds from individual donors
d. Use various digital tools such as social media, blogs, emails to advocate building and leveraging an individual donor base
2. Help NGOs use our platform better
a. Educate NGOs on using more features on our platform thus being able to reach more donors and donations
b. Understand what NGOs want and feed that back into new features for the Platform
3. Generate leads through marketing activities
a. Generate more leads through digital activities such as social media marketing, email marketing, blogs, website, SEO etc
b. Use existing NGOs to showcase benefit with testimonials to bring new NGOs o board
What You Need To Have
• Digital Marketing Skills
• Email Marketing – Should have run email campaigns through a variety of tools
• Social Media Marketing – Should have done social media marketing for customers or should be an avid user of social media
• Data Analysis – Strong data analysis skills to analyze and report on marketing activities
• Content Writing
• Blogs/Articles – Should be someone to whom writing comes easily and naturally and can easily pen down a 250-400 word article without too much effort.
• Website Management – Using website to drive both engagement and lead generation through content and SEO
• Data Analysis
• Excel – Strong skills in data analysis using Excel
• Google Analytics – Should have setup and used Google Analytics (or any similar tool) to measure and analyze effort of online marketing activities
In addition to the mentioned requirements
• Work experience of at least 2 years in the above areas
• Well versed with the usage of advance MS-Excel, data analysis and digital marketing tools
• Candidates who have shown inclination to the sector through active work/volunteering in the social service space
Even if you’re from a completely different background, but have the necessary skillsets and the zeal and confidence to crack the nut – let's talk.







