
Sr Software Implementation Manager (B2B SaaS)
at Technology Industry
Review Criteria
- Strong Implementation Manager / Customer Success Implementation / Technical Solutions / Post-Sales SaaS Delivery
- 3+ years of hands-on experience in software/tech Implementation roles within technical B2B SaaS companies, preferably working with global or US-based clients
- Must have direct experience leading end-to-end SaaS product implementations — including onboarding, workflow configuration, API integrations, data setup, and customer training
- Must have strong technical understanding — including ability to read and write basic SQL queries, debug API workflows, and interpret JSON payloads for troubleshooting or configuration validation.
- Must have worked in post-sales environments, owning customer success and delivery after deal closure, ensuring product adoption, accurate setup, and smooth go-live.
- Must have experience collaborating cross-functionally with product, engineering, and sales teams to ensure timely resolution of implementation blockers and seamless client onboarding.
- (Company): B2B SaaS startup or growth-stage company
- Mandatory (Note): Good growth opportunity, this role will have team leading option after a few months
Preferred
- Preferred (Experience): Previous experience in FinTech SaaS like BillingTech, finance automation, or subscription management platforms will be a strong plus
Job Specific Criteria
- CV Attachment is mandatory
- Are you open to work in US timings (4/5:00 PM - 3:00 AM) - to target the US market?
- Please provide CTC Breakup (Fixed + Variable)?
- It’s a hybrid role with 1-3 work from office (Indiranagar) with in office hours 3:00 pm to 10:00 om IST, are you ok with hybrid mode?
- It’s a hybrid role with 1-3 work from office (Indiranagar) with in office hours 3:00 pm to 10:00 om IST, are you ok with hybrid mode?
Role & Responsibilities
As the new hire in this role, you'll be the voice of the customer in the company, and lead the charge in developing our customer-centric approach, working closely with our tech, design, and product teams.
What you will be doing:
You will be responsible for converting, onboarding, managing, and proactively ensuring success for our customers/prospective clients.
- Implementation
- Understand client billing models and configure company contracts, pricing, metering, and invoicing accurately.
- Lead pilots and implementation for new customers, ensuring complete onboarding within 3–8 weeks.
- Translate complex business requirements into structured company workflows and setup.
- Pre-sales & Technical Discovery
- Support sales with live demos, sandbox setups, and RFP responses.
- Participate in technical discovery calls to map company capabilities to client needs.
- Create and maintain demo environments showcasing relevant use cases.
- Internal Coordination & Escalation
- Act as the voice of the customer internally — share structured feedback with product and engineering.
- Create clear, well-scoped handoff documents when working with technical teams.
- Escalate time-sensitive issues appropriately and follow through on resolution.
- Documentation & Enablement
- Create client-specific documentation (e.g., onboarding guides, configuration references).
- Contribute to internal wikis, training material, and product documentation.
- Write simple, to-the-point communication — clear enough for a CXO and detailed enough for a developer.
Ideal Candidate
- 3-7 years of relevant experience
- Willing to work in US time zone (~430 am IST) on weekdays (Mon-Fri)
- Ability to understand and shape the product at a granular level
- Ability to empathize with the customers, and understand their pain points
- Understanding of SaaS architecture and APIs conceptually — ability to debug API workflows and usage issues
- Previous experience in salesforce CRM
- Entrepreneurial drive, and willingness to wear multiple hats as per company’s requirements
- Strong analytical skills and a structured problem-solving approach
- (Strongly preferred) Computer science background and basic coding experience
- Ability to understand functional aspects related to the product e.g., accounting/revenue recognition, receivables, billing etc
- Self-motivated and proactive in managing tasks and responsibilities, requiring minimal follow-ups.
- Self-driven individual with high ownership and strong work ethic
- Not taking yourself too seriously.

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Senior AI/ML Engineer
Location: Gurugram, Haryana
Employment Type: Full-Time
Experience: 5+ Years
About Aaizel Tech
Aaizel Tech is a pioneering tech startup at the intersection of cybersecurity, AI, geospatial solutions, and more. We drive innovation by delivering transformative technology solutions across industries. As part of our dynamic team, you'll gain hands-on experience and learn from experts who are dedicated to pushing the boundaries of what's possible.
Role Overview
As AI/ML Engineer, you will lead the development, deployment, and optimization of advanced AI systems spanning Generative AI, Large Language Models (LLMs), Agentic AI, Computer Vision, and intelligent automation. You will drive innovation, mentor junior engineers, and build scalable, production-ready AI solutions.
Key Responsibilities
AI Development & Research
- Design and develop end-to-end AI/ML solutions using Machine Learning, Deep Learning, and Generative AI techniques.
- Build solutions involving NLP, Computer Vision, multimodal AI, anomaly detection, and predictive analytics.
- Develop and optimize LLM-based applications, RAG pipelines, and Agentic AI workflows.
- Fine-tune and evaluate foundation models, including LLMs and Vision Language Models (VLMs).
- Research, prototype, and productionize state-of-the-art AI techniques.
Model Optimization & Deployment
- Optimize models for performance, scalability, latency, and real-time inference.
- Apply model compression techniques such as quantization, pruning, and distillation for edge and cloud deployments.
- Deploy AI applications using Docker, Kubernetes, and modern model-serving frameworks.
- Implement MLOps/LLMOps practices, CI/CD pipelines, model versioning, monitoring, and observability.
Collaboration & Leadership
- Collaborate with cross-functional teams to integrate AI capabilities into end-to-end products.
- Mentor junior engineers, conduct code reviews, and promote engineering best practices.
- Maintain technical documentation and contribute to architectural decisions.
Preferred Technology Stack
Programming: Python, SQL
AI/ML: PyTorch, TensorFlow, Scikit-learn, Hugging Face, PyTorch Lightning
Generative AI & Agents: LangChain, LangGraph, LlamaIndex, CrewAI, AutoGen, DSPy
LLMs & RAG: OpenAI, Gemini, Anthropic APIs, FAISS, Pinecone, Milvus, Qdrant, Weaviate
Computer Vision & Edge AI: OpenCV, ONNX Runtime, TensorRT, OpenVINO, Tesseract OCR
MLOps/LLMOps: Docker, Kubernetes, MLflow, Kubeflow, Weights & Biases, GitLab CI/CD
Cloud: AWS, Azure, GCP
Monitoring: Prometheus, Grafana, LangSmith, Evidently AI
Databases: PostgreSQL, MongoDB, Redis
Required Skills & Qualifications
- 5+ years of experience in AI/ML, Deep Learning, or related domains.
- Strong proficiency in Python and hands-on experience with PyTorch, TensorFlow, and Hugging Face ecosystem.
- Experience building LLM applications, RAG systems, and Agentic AI solutions.
- Strong understanding of Generative AI, Transformers, Prompt Engineering, and modern NLP techniques.
- Experience in Computer Vision and deploying optimized models in cloud and/or edge environments.
- Hands-on experience with Docker, Kubernetes, CI/CD pipelines, and cloud platforms.
- Proven ability to translate research into scalable production systems.
- Excellent problem-solving, communication, leadership, and mentoring skills.
Education
Bachelor's or Master's degree in Computer Science, Artificial Intelligence, Machine Learning, Data Science, or a related field.
What We Offer
- Opportunity to work on cutting-edge AI and Generative AI solutions.
- Continuous learning, research, and career growth opportunities.
- Collaborative and innovation-driven work culture.
- Opportunity to build impactful, next-generation AI products.
How to Apply
• Please submit your resume, portfolio, and a cover letter outlining your relevant experience and how you can contribute to Aaizel Tech’s success.
Are you someone who loves making sure things just work? Do you get a kick out of finding bugs before anyone else does? If you’re excited about building reliable, user-friendly software and want to be part of a fast-growing SaaS startup, we’d love to meet you! Pullse AI is looking for a QA Engineer who’s ready to roll up their sleeves and help us deliver a top-notch product.
About Pullse
Pullse is a SaaS startup on a mission to change the way customer support works, using the power of AI. Our platform brings all support channels together, streamlines workflows, and helps businesses deliver better customer experiences. We believe in giving our team the freedom to make an impact, work transparently, and grow together.
What You’ll Do
- Test Planning & Design: Work with our product and engineering teams to understand what we’re building, then create test plans and cases that cover all the bases—frontend, backend, and AI features.
- Manual & Automated Testing: Run manual tests to catch those tricky edge cases, and build automated tests to make sure nothing slips through the cracks as we move fast.
- Bug Hunting: Log, track, and help squash bugs. You’ll be the go-to person for making sure issues are found and fixed before our users ever see them.
- Automation & CI/CD: Set up and maintain automated test frameworks, and make sure our tests run smoothly in our CI/CD pipelines.
- AI & Data Testing: Help validate our AI features, check model outputs, and make sure our data pipelines are working as expected.
- Quality Metrics & Reporting: Keep an eye on quality metrics and share clear, honest feedback with the team.
- Continuous Improvement: Join in on Agile ceremonies, suggest improvements, and help us get better every sprint.
What We’re Looking For
- Bachelor’s degree in Computer Science, Engineering, or a related field.
- 1–3 years of experience in software quality assurance, ideally in SaaS or AI-driven environments.
- Hands-on experience with both manual and automated testing for web apps, APIs, and AI systems.
- Comfortable writing scripts in Python or JavaScript for automation.
- Familiar with tools like Selenium, Cypress, Playwright, or Postman.
- Experience using version control (like Git) and working with CI/CD pipelines.
- Solid understanding of the software development lifecycle and Agile/Scrum.
- Great problem-solving skills, attention to detail, and a collaborative attitude.
- Experience testing APIs, web apps, and cloud-based platforms.
- Bonus: Experience testing AI/ML features or working with AI-powered products.
What You’ll Get
- Salary: Up to INR 3–6 LPA.
- Equity: A chance to own a piece of our journey.
- Remote-first, flexible work environment.
- The opportunity to work on innovative AI-driven products.
- A collaborative, transparent, and growth-oriented culture.
- A real impact on product quality and customer happiness.
If you’re excited about making sure our next-generation customer support platform is rock-solid, we’d love to hear from you! Send us your resume and a quick note about why you think you’d be a great fit.
Let’s build something amazing together at Pullse AI! 🚀
About the role –
● Counsel students over the phone for admissions in UG & PG Courses.
● Assist learners in forms filling for admission.
● Guide students to take admission in our partner colleges as per the assigned targets.
● Have a direct access to the colleges SPOC as & when required & help in admission conversion
process. Maintain daily MIS on the calls & walk-ins (if any)
Must have skills:
● Excellent listening + communications skills (English, Hindi, Kannada and Tamil)..
● Interpersonal Skills
● Integrity and Professionalism.
● Ability to operate within a wide range of student personalities and background.
● Should enjoy working in a core sales driven environment.
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Key Responsibilities:
- Excellent verbal & written communication skills.
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- Providing information about a product or service.
Desired Candidate Profile:
- Excellent verbal and written communication skills.
- Technical bent of mind to isolate a problem quickly.
- Have proven experience in the same domain.
Education- Any Graduate
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1. Sales
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3. Attend Clients Meetings Online And Offline
4. Sales-Based Campaign Planning.
5. Responds To Requests For Information From The Media.
6. Establishes And Maintains Cooperative Relationships With Consumers, Community, Employees, And Public Interest Groups.
7. Plans Or Directs The Development Of Programs To Maintain Favourable Public And Stakeholder Views Of The Organization’s Agenda And Accomplishments.
8. Coaches Client Reps In Effective Communication With The Public And Employees.
9. Analyses The Organization’s Objectives, Promotional Policies, And Needs To Build Public Relations Strategies That Influence Public Opinion And Promote Products, Ideas, And Services.
10. Maintains The Organization’s Image And Identity.
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• Cold Calling.
• Sales Pitch.
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• Set-Up and attend a face to face meetings with clients.
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As a close team, we have created a flexible and positive work environment, and it is essential that you fit into this culture. If you think this is you and are as committed to architectural visualization as we are, we would love to hear from you.
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To be considered for the role please provide the below information.
1) Resume showing current & expected salary
2) Attached portfolio / active link in text format
Applications with the above complete details will only be considered.
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- Spring Framework: Core Spring / Spring Boot / Spring MVC ,Rest Service
- JPA/Hibernate, JSON parsing
- Build Tool : Maven
- Apache tomcat
- Database : Any RDMS (preferably Mysql)
- SCM: Git / Bitbucket
- Java 8 Generics, SOLID Design Principle
- Strong experience on Collections Framework and Threading
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- SSO, PAS, JPA/Hibernate, API Integration Build, MATLAB Integration with Java, Json Conversion.
- Location : PAN India(Preferred Bangalore)
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About us
Skit (previously known as http://vernacular.ai/" target="_blank">Vernacular.ai) is an AI-first SaaS voice automation company. Its suite of speech and language solutions enable enterprises to automate their contact centre operations. With over 10 million hours of training data, its product - Vernacular Intelligent Voice Assistant (VIVA) can currently respond in 16+ languages, covering over 160+ dialects and replicating human-like conversations.
Skit currently serves a variety of enterprise clients across diverse sectors such as BFSI, F&B, Hospitality, Consumer Electronics and Travel & Tourism, including prominent clients like Axis Bank, Hathway, Porter and Barbeque Nation. It has been featured as one of the top-notch start-ups in the Cisco Launchpad’s Cohort 6 and is a part of the World Economic Forum’s Global Innovators Community. It has has also been listed in Forbes 30 Under 30 Asia start-ups 2021 for its remarkable industry innovation.
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- Spoken Language Understanding and Dialog Management.
- Language semantics, parsing, and modeling across multiple languages.
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- Active Learning, Monitoring and Observability mechanisms for deployments.
Responsibilities
- Design, build and evaluate Machine Learning solutions.
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Requirements
- Practical Machine Learning experience as demonstrated by earlier works.
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- Git portfolios and blogs are helpful as they let us better evaluate your work.
- What information we collect during our application and recruitment process and why we collect it;
- How we use that information; and
- How to access and update that information.
This policy covers the information you share with Skit (Cyllid Technologies Pvt. Ltd.) during the application or recruitment process including:
- Your name, address, email address, telephone number and other contact information;
- Your resume or CV, cover letter, previous and/or relevant work experience or other experience, education, transcripts, or other information you provide to us in support of an application and/or the application and recruitment process;
- Information from interviews and phone-screenings you may have, if any;
- Details of the type of employment you are or may be looking for, current and/or desired salary and other terms relating to compensation and benefits packages, willingness to relocate, or other job preferences;
- Details of how you heard about the position you are applying for;
- Reference information and/or information received from background checks (where applicable), including information provided by third parties;
- Information about your educational and professional background from publicly available sources, including online, that we believe is relevant to your application or a potential future application (e.g. your LinkedIn profile); and/or
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Your information will be used by Skit for the purposes of carrying out its application and recruitment process which includes:
- Assessing your skills, qualifications and interests against our career opportunities;
- Verifying your information and carrying out reference checks and/or conducting background checks (where applicable) if you are offered a job;
- Communications with you about the recruitment process and/or your application(s), including, in appropriate cases, informing you of other potential career opportunities at Skit;
- Creating and/or submitting reports as required under any local laws and/or regulations, where applicable;
- Making improvements to Skit's application and/or recruitment process including improving diversity in recruitment practices;
- Proactively conducting research about your educational and professional background and skills and contacting you if we think you would be suitable for a role with us.
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