Python Developer at LogIQ Labs Pvt.Ltd. Ā· Bengaluru (Bangalore) Ā· 3 - 5 years Ā· ā¹6L - ā¹11L / yr Ā· Raised funding Ā· Posted 19 Aug 2026
Role Summary
We are seeking a proactive and technically skilled Python Application Support Engineer to join our Technical Operations team. This role is crucial for ensuring the stability and reliability of our mission-critical, Python-based applications. You will be responsible for timely incident resolution, deep-dive troubleshooting, implementing permanent fixes, and driving operational efficiency through automation.
š Key Responsibilities
Technical Troubleshooting & Incident Management
- Incident Resolution: Serve as the primary point of contact for complex Level 2 and Level 3 production incidents, diagnosing root causes and resolving issues across our Python application stack.
- Deep-Dive Analysis: Utilize log analysis tools (e.g., Splunk, ELK Stack) and monitoring platforms (e.g., Prometheus, Grafana) to quickly identify and address anomalies in application behavior.
- Code Debugging: Analyze, debug, and fix application issues directly within the Python codebase, including Flask/Django services, worker queues, and custom scripts.
- Database Health: Troubleshoot performance issues and conduct basic SQL/NoSQL query tuning and health checks (e.g., for PostgreSQL, MongoDB, or Redis).
Operational Excellence & Automation
- Monitoring & Alerting: Continuously refine and optimize application monitoring, alerting, and logging configurations to improve mean time to detect (MTTD) and mean time to resolve (MTTR).
- Python Automation: Develop, maintain, and enhance automated scripts (primarily in Python) to streamline routine operational tasks, reporting, health checks, and system recovery processes.
- Documentation: Create and maintain comprehensive documentation, runbooks, and knowledge base articles for application support procedures and recurring issues.
Collaboration & Prevention
- Cross-Functional Fixes: Collaborate closely with the Development and DevOps teams to provide clear technical feedback on recurring issues and implement permanent, scalable solutions.
- Proactive Maintenance: Identify potential system bottlenecks, performance degradation points, and areas prone to failure, recommending and implementing preventative measures.
āļø Required Qualifications
- Experience: 3 to 5 years of professional experience in Application Support, Production Support, Site Reliability Engineering (SRE), or a similar technical role.
- Python Expertise (Mandatory): Strong hands-on experience with Python scripting and programming, including the ability to read, debug, and modify application code.
- Operating Systems: Proficient working knowledge of Linux/Unix environments and shell scripting.
- Databases: Solid experience with relational (e.g., PostgreSQL, MySQL) and/or NoSQL (e.g., MongoDB, Redis) databases, focusing on query analysis and performance.

About LogIQ Labs Pvt.Ltd.
About
]eShipz: Simplifying Global Shipping for Businesses: At eShipz, we are revolutionizing how businesses manage their shipping processes. Our platform is designed to offer seamless multi-carrier integration, enabling businesses of all sizes to ship effortlessly across the globe. Whether you're an e-commerce brand, a manufacturer, or a logistics provider, eShipz helps streamline your supply chain with real-time tracking, automated shipping labels, cost-effective shipping rates, and comprehensive reporting.
Our goal is to empower businesses by simplifying logistics, reducing shipping costs, and improving operational efficiency. With an easy-to-use dashboard and a dedicated support team, eShipz ensures that you focus on scaling your business while we handle your shipping needs.
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Key Responsibilities
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Mandatory Skills
- 6+ years of experience in Application Production Support.
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- Experience with monitoring and observability tools:
- Splunk
- Grafana
- AppDynamics
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- Strong stakeholder management and communication skills
We are looking for an experienced Application Support Engineer with strong expertise in Linux/Unix, Networking, Routing, Load Balancing, and Production Support. The ideal candidate should have hands-on experience troubleshooting application and infrastructure issues using enterprise monitoring and observability tools such as Splunk, Grafana, and AppDynamics.
Key Responsibilities
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- Perform incident investigation, troubleshooting, and root cause analysis.
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- Handle production incidents and ensure timely resolution within defined SLAs.
- Participate in problem management and identify recurring issues.
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Must-Have Skills
Application Support
Linux / Unix
Networking
Routing
Load Balancing
Splunk
Grafana
AppDynamics
Production Support
Incident Management
Troubleshooting
Required Skills & Tools
- 4ā6 years of experience in Application / Production Support.
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- Strong log analysis and troubleshooting skills.
- Experience handling production incidents and working within SLA-driven environments.
- Strong communication and coordination skills.
Preferred Experience
- Exposure to ITIL processes including Incident, Problem, and Change Management.
- Experience with scripting/automation using Shell or Python.
- Exposure to cloud environments is an added advantage.
- Experience supporting enterprise-scale applications and infrastructure.
Key Competencies
- Strong analytical and troubleshooting skills.
- Ability to work under pressure during critical production incidents.
- Strong ownership and accountability.
- Excellent communication and stakeholder management.
- Ability to work collaboratively with global technical teams.
Qualifications
Bachelorās degree in Computer Science, Information Technology, Engineering, or a related discipline.
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Responsibilities:
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- Troubleshoot issues related to Network, DNS, Linux/Unix, and application connectivity.
- Monitor application health, performance, and availability using Splunk, Grafana, AppDynamics, or similar tools.
- Analyze logs, alerts, and performance metrics to identify and resolve incidents.
- Handle incident, problem, and change management activities as per ITIL processes.
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- Coordinate with Network, Infrastructure, Development, and other support teams for issue resolution.
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Required Skills:
- Strong experience in Application/Production Support.
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WFO-Immediate
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ROLE:Ā Ā
Address technical issues relating to software implementation, function, and upgrades. Resolve customer complaintsĀ or problems and create product problem reports and troubleshoot documents for each issue. Work closely withĀ application support and development teams to identify and resolve any technical problems that might arise duringĀ the development of software. Work with Implementation teams and Account managers to recommend solutions toĀ new customer implementations and workflows.Ā Ā
ESSENTIAL DUTIES and RESPONSIBILITIES:Ā
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MUST HAVE SKILLS:Ā
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- Excellent customer communication skills with experience managing client interactions and providing timelyĀ updates.
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Ā· Hands-on experience with Docker and Kubernetes.
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3+ years of experience in Python development.
Strong hands-on experience with Flask framework.
Good understanding of REST API development.
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Understanding of software development lifecycle and agile methodologies.
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Immediate joiner or candidates with short notice period.
Strong communication and teamwork skills.
Self-driven and proactive mindset
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We are building the next generation of engineers at AvancerPI. You will work on real enterprise products and automation rather than isolated training assignments. Depending on your strengths, you may contribute to frontend, backend, APIs, automation, integrations, cloud-native engineering or AI-assisted capabilities.Ā
What Youāll Work OnĀ
- Modern web applications and customer-facing product experiences.Ā
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What Weāre Looking ForĀ
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- Evidence that you build things: academic projects, GitHub work, internships, hackathons or personal projects.Ā
What Matters More Than a Long Skills ListĀ
Fundamentals + curiosity + learning speed + ownership + ability to turn an idea into working software.Ā
What You Can Expect to LearnĀ
- How enterprise products are designed, built, tested and released.Ā
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For more information about the company, you can visit our website: https://avancerpi.com/about/






