Role Summary
We are seeking a proactive and technically skilled Python Application Support Engineer to join our Technical Operations team. This role is crucial for ensuring the stability and reliability of our mission-critical, Python-based applications. You will be responsible for timely incident resolution, deep-dive troubleshooting, implementing permanent fixes, and driving operational efficiency through automation.
🔑 Key Responsibilities
Technical Troubleshooting & Incident Management
- Incident Resolution: Serve as the primary point of contact for complex Level 2 and Level 3 production incidents, diagnosing root causes and resolving issues across our Python application stack.
- Deep-Dive Analysis: Utilize log analysis tools (e.g., Splunk, ELK Stack) and monitoring platforms (e.g., Prometheus, Grafana) to quickly identify and address anomalies in application behavior.
- Code Debugging: Analyze, debug, and fix application issues directly within the Python codebase, including Flask/Django services, worker queues, and custom scripts.
- Database Health: Troubleshoot performance issues and conduct basic SQL/NoSQL query tuning and health checks (e.g., for PostgreSQL, MongoDB, or Redis).
Operational Excellence & Automation
- Monitoring & Alerting: Continuously refine and optimize application monitoring, alerting, and logging configurations to improve mean time to detect (MTTD) and mean time to resolve (MTTR).
- Python Automation: Develop, maintain, and enhance automated scripts (primarily in Python) to streamline routine operational tasks, reporting, health checks, and system recovery processes.
- Documentation: Create and maintain comprehensive documentation, runbooks, and knowledge base articles for application support procedures and recurring issues.
Collaboration & Prevention
- Cross-Functional Fixes: Collaborate closely with the Development and DevOps teams to provide clear technical feedback on recurring issues and implement permanent, scalable solutions.
- Proactive Maintenance: Identify potential system bottlenecks, performance degradation points, and areas prone to failure, recommending and implementing preventative measures.
⚙️ Required Qualifications
- Experience: 3 to 5 years of professional experience in Application Support, Production Support, Site Reliability Engineering (SRE), or a similar technical role.
- Python Expertise (Mandatory): Strong hands-on experience with Python scripting and programming, including the ability to read, debug, and modify application code.
- Operating Systems: Proficient working knowledge of Linux/Unix environments and shell scripting.
- Databases: Solid experience with relational (e.g., PostgreSQL, MySQL) and/or NoSQL (e.g., MongoDB, Redis) databases, focusing on query analysis and performance.

About LogIQ Labs Pvt.Ltd.
About
]eShipz: Simplifying Global Shipping for Businesses: At eShipz, we are revolutionizing how businesses manage their shipping processes. Our platform is designed to offer seamless multi-carrier integration, enabling businesses of all sizes to ship effortlessly across the globe. Whether you're an e-commerce brand, a manufacturer, or a logistics provider, eShipz helps streamline your supply chain with real-time tracking, automated shipping labels, cost-effective shipping rates, and comprehensive reporting.
Our goal is to empower businesses by simplifying logistics, reducing shipping costs, and improving operational efficiency. With an easy-to-use dashboard and a dedicated support team, eShipz ensures that you focus on scaling your business while we handle your shipping needs.
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Build AI where the work actually happens.
Celeco works inside real businesses to understand critical workflows, ship production AI systems and stay through adoption.
We are hiring our first Intelligence Architect (Forward-Deployed AI Engineer).
⌁
Full-time · Remote-first · Optional hybrid in Bengaluru
At least one year of professional engineering experience. Customer travel when the work requires it.
The role
An Intelligence Architect enters a customer environment with an unfinished question and leaves behind a working, measurable system.
This is a hands-on engineering role at the boundary of product, operations and customer delivery. You will learn the domain, inspect the existing systems and data, decide what should be built, and write the code that puts it into production.
What you will own
- Interview and shadow the people doing the work, then map the real workflow, including hand-offs, exceptions and workarounds.
- Understand the customer's application stack, APIs, data, identity model, security constraints and deployment environment.
- Turn business goals into a technical scope, system design, delivery plan and measures of success.
- Build across the stack: AI workflows, data pipelines, integrations, backend services and the interfaces people use.
- Choose the simplest reliable approach. The answer may combine agents, retrieval, rules and conventional software.
- Create evals from representative cases, define quality and failure metrics, inspect traces, red-team the system and set launch thresholds.
- Make practical trade-offs across accuracy, latency, cost, privacy, security and speed.
- Take prototypes into production with tests, monitoring, access controls, documentation and a plan for failure and recovery.
- Work beside customer teams during rollout and improve the system until it becomes part of the workflow.
- Turn what works into reusable components, evaluation sets and playbooks for future Celeco deployments.
You will probably thrive here if
- You have at least one year of professional software or product engineering experience.
- You have shipped a real system used by other people and can explain what you owned, what broke and what you changed.
- You are strong in Python or TypeScript and comfortable moving across unfamiliar codebases, APIs, databases and cloud services.
- You have built with language or multimodal models and understand prompting, structured outputs, retrieval, tool use and model failure modes.
- You use Cursor, Codex, Claude Code or similar tools as part of your engineering workflow, while still reviewing, testing and understanding the code you ship.
- You can create an evaluation set, choose useful quality metrics and improve a system through error analysis instead of prompt guesswork.
- You can speak with an operator, an engineering team and a senior leader without losing the thread of the problem.
- You work well with incomplete requirements, write clearly and surface risks early.
- You care about whether people use what you build and whether it changes a business outcome.
- You can commit full-time and travel to customer sites when discovery or rollout is better done in person.
Experience with cloud deployment, containers, CI/CD, observability, enterprise integrations, authentication or security is useful. We do not expect one person to arrive knowing every framework, cloud or industry.
What you will get
- Direct ownership of live customer problems from discovery through production.
- Close collaboration with Celeco's founders and customer leadership teams.
- Exposure to different industries, operating models and technical environments.
- The freedom to choose the technical approach and the responsibility to prove that it works.
- A role in defining Celeco's engineering methods, reusable systems and technical culture while the company is early.
- A remote-first setup, with the option to work together in Bengaluru.
If the work sounds like you but your background is unconventional, apply. We care more about what you have built, how you think and how quickly you learn than pedigree.
REVIEW CRITERIA:
MANDATORY:
- Strong Forward Deployed / Client-Facing Software Engineer / Integration / Product Support Engineer profiles
- 1–6 years of professional experience or strong internship/project work in software engineering.
- Strong proficiency in at least one programming language (Python / Java / JavaScript / TypeScript)
- Solid foundation in Data Structures, Algorithms, System Design, and ability to build production-grade solutions quickly
- Experience working on API integrations, backend services, data pipelines, or workflow-based systems
- Excellent analytical and problem-solving capability; ability to work directly with enterprise clients to diagnose and solve complex technical issues
- Strong communication skills and proven ability to collaborate with product, engineering, and customer teams
- Willingness to travel frequently to global client sites for deployments and solution delivery
- B.Tech / B.E. in Computer Science from Tier-1 institutes (IITs, BITS, NSIT, DAIICT, DTU, etc.)
- Product Company only
PREFERRED SKILLS:
- Exposure to cloud services, data integration, ETL/Reverse ETL, or workflow automation tools.
- Experience with React / frontend frameworks, low-code development, or building internal tools.
- Familiarity with AI/ML, GenAI tools, LLM-driven automation, or experience applying them to real use cases.
ROLE & RESPONSIBILITIES:
As a Forward Deployed Software Engineer (FDSE) at UnifyApps, you’ll work at the intersection of engineering, problem-solving, and customer impact. You’ll embed with enterprise clients, understand real-world problems, and design and implement solutions using the UnifyApps platform. This role is ideal for high-potential engineers from Tier-1 colleges who want to work on real enterprise-scale problems, gain full-stack exposure, and grow rapidly in a high-impact SaaS environment.
KEY RESPONSIBILITIES:
- Work with client and internal teams to understand complex business processes, legacy systems, and integration needs.
- Design, build, and deploy solutions using the UnifyApps platform across data, workflows, and GenAI/LLM use cases.
- Develop data pipelines, API integrations, and low-code apps to solve high-impact problems.
- Collaborate closely with UnifyApps’ product and engineering teams to shape platform capabilities through real deployments.
- Rapidly prototype, iterate, and deliver production-grade solutions with high ownership.
- Contribute to internal accelerators, templates, and best practices.
IDEAL CANDIDATE:
QUALIFICATIONS - REQUIRED:
- B.Tech / B.E. in Computer Science from Tier-1 institutes such as IITs, BITS, NSIT, DAIICT, DTU etc.
- 1–6 years of professional experience or strong internship/project work in software engineering.
- Proficiency in at least one programming language: Python, Java, JavaScript, or TypeScript.
- Strong foundation in data structures, algorithms, and system design.
- Excellent analytical and problem-solving skills.
- Strong communication and ability to work collaboratively.
- Willingness to travel frequently to client sites across the globe.
QUALIFICATIONS - PREFERRED:
- Exposure to data integration, APIs, cloud services, or workflow tools.
- Experience with React / frontend frameworks or low-code platforms.
- Familiarity with AI/ML concepts or GenAI tools.
- Prior internships in SaaS, enterprise tech, or consulting environments.
PERKS, BENEFITS AND WORK CULTURE:
- Competitive salary package.
- Opportunity to learn from and work with senior leadership & founders.
- Build solutions for large enterprises that move from concept to real-world impact.
- Exceptional career growth pathways in a highly innovative and rapidly scaling environment.
Review Criteria
- Strong Forward Deployed / Client-Facing Software Engineer / Integration / Product Support Engineer profiles
- 3+ years of hands-on software engineering experience, ideally in SaaS, enterprise tech, consulting, or platform-based engineering
- Strong proficiency in at least one programming language (Python / Java / JavaScript / TypeScript)
- Solid foundation in Data Structures, Algorithms, System Design, and ability to build production-grade solutions quickly
- Experience working on API integrations, backend services, data pipelines, or workflow-based systems
- Excellent analytical and problem-solving capability; ability to work directly with enterprise clients to diagnose and solve complex technical issues
- Strong communication skills and proven ability to collaborate with product, engineering, and customer teams
- Willingness to travel frequently to global client sites for deployments and solution delivery
- B.Tech / B.E. in Computer Science from Tier-1 institutes (IITs, BITS, NSIT, DAIICT, DTU, etc.)
- (Company) - Product Company only
Preferred
- Exposure to cloud services, data integration, ETL/Reverse ETL, or workflow automation tools.
- Experience with React / frontend frameworks, low-code development, or building internal tools.
- Familiarity with AI/ML, GenAI tools, LLM-driven automation, or experience applying them to real use cases.
Job Specific Criteria
- CV Attachment is mandatory
- Provide your current CTC Breakup (Fixed + Variable)
- What's your college name (undergraduate) and branch?
- What's your Current Company?
- Are you ok for traveling frequently to global client sites?
- How many years of experience do you have in Backend development?
- How many years of experience do you have in Frontend development?
Role & Responsibilities
As a Forward Deployed Software Engineer (FDSE), you’ll work at the intersection of engineering, problem-solving, and customer impact. You’ll embed with enterprise clients, understand real-world problems, and design and implement solutions using the company platform. This role is ideal for high-potential engineers from Tier-1 colleges who want to work on real enterprise-scale problems, gain full-stack exposure, and grow rapidly in a high-impact SaaS environment.
Key Responsibilities:
- Work with client and internal teams to understand complex business processes, legacy systems, and integration needs.
- Design, build, and deploy solutions using the company platform across data, workflows, and GenAI/LLM use cases.
- Develop data pipelines, API integrations, and low-code apps to solve high-impact problems.
- Collaborate closely with company’s product and engineering teams to shape platform capabilities through real deployments.
- Rapidly prototype, iterate, and deliver production-grade solutions with high ownership.
- Contribute to internal accelerators, templates, and best practices.
Ideal Candidate
Qualifications - Required:
- B.Tech / B.E. in Computer Science from Tier-1 institutes such as IITs, BITS, NSIT, DAIICT, DTU etc.
- > 3 years of professional experience.
- Proficiency in at least one programming language: Python, Java, JavaScript, or TypeScript.
- Strong foundation in data structures, algorithms, and system design.
- Excellent analytical and problem-solving skills.
- Strong communication and ability to work collaboratively.
- Willingness to travel frequently to client sites across the globe.
Qualifications - Preferred:
- Exposure to data integration, APIs, cloud services, or workflow tools.
- Experience with React / frontend frameworks or low-code platforms.
- Familiarity with AI/ML concepts or GenAI tools.
- Prior internships in SaaS, enterprise tech, or consulting environments.
- Experience in Frameworks: Laravel/YII 2.0/CakePHP 3.0/Codeignitor, CMS: Wordpress/PrestaShop/Opencart
- Must have good analytical and problem solving skills.
- Good Knowledge of OOPS, PHP, MVC frameworks, JavaScript frameworks - AngularJS/Node.js, GIT, MySql, CSS, AJAX, HTML5.
- Works as a Project Manager and reporting directly to CTO.
- Write error free code and follow coding standards. Able to perform Code Review job.
- Work closely with QA person to assist in testing process.
- Perform R&D tasks if assigned and communicate with Designer and UI team.
- Build reusable code and libraries for future use.
- Taking leadership responsibilities and handle team well.
- Manage daily/weekly scrums.
- Strong Communication Skills.






