
Customer Success Manager
at an AI based customer data platform for the financial service secto
● 1-4 years of experience, with strong demonstrated prior experience of helping clients
achieve success using enterprise solutions preferably digital marketing platforms.
● Proven track record of upselling/cross selling
● Experience in working with and influencing customers at multiple levels up to CXOs.
● Must have excellent communication skills.
● Willingness to travel, if required on short notice.
● BFSI experience is a plus

Similar jobs
· Knowledge of Appian architecture and its objects best practices
· Participate in analysis, design, and new development of Appian based applications
· Team leadership and provide technical leadership to Scrum teams
· Must be able to multi-task, work in a fast-paced environment and ability to resolve problems faced
by team
· Build applications: interfaces, process flows, expressions, data types, sites, integrations, etc.
· Proficient with SQL queries and with accessing data present in DB tables and views
· Experience in Analysis, Designing process models, Records, Reports, SAIL, forms, gateways, smart
services, integration services and web services
· Experience working with different Appian Object types, query rules, constant rules and expression
rules
Qualifications
· At least 3 years of experience in Implementing BPM solutions using Appian 19.x or higher
· Over 8 years in Implementing IT solutions using BPM or integration technologies
· Certification Mandatory- L1 and L2 a
· Experience in Scrum/Agile methodologies with Enterprise level application development projects
· Good understanding of database concepts and strong working knowledge any one of the major
databases e g Oracle SQL Server MySQL
Additional information
Skills Required
· Appian BPM application development on version 19.x or higher
· Experience of integrations using web services e g XML REST WSDL SOAP API JDBC JMS
· Good leadership skills and the ability to lead a team of software engineers technically
· Experience working in Agile Scrum teams
· Good Communication skills
Field Sales,
Customers for generating business through DSA's and connectors
Accountable for driving the assigned sales targets.
Job Summary :
As a Firmware Developer, you will be responsible for designing, developing, and optimizing embedded firmware for Bluetooth Low Energy (BLE) medical devices. You will collaborate closely with mobile, cloud, and hardware teams to ensure seamless communication and system reliability.
Location : Hyderabad
Key Responsibilities
● Firmware Development – Architect, implement, and optimize robust embedded firmware for BLE-based medical devices.
● BLE Communication – Ensure reliable BLE communication by fine-tuning GATT profiles, GAP settings, and connection parameters.
● Memory & Performance Optimization – Manage static memory allocation, flash memory layout, and power efficiency in resource-constrained environments.
● Cross-Platform BLE Handling – Work with mobile teams to handle BLE behavior inconsistencies across iOS and Android.
● Debugging & Optimization – Utilize BLE sniffers, debugging tools, and real-time logging to troubleshoot firmware issues.
● Security & Compliance – Implement secure pairing, bonding, and OTA firmware updates while adhering to medical device standards.
Required Skills & Expertise
● Strong experience of 4+ years in Firmware/Embedded Development. ● Strong knowledge of BLE stack APIs (GATT, GAP, L2CAP) and BLE protocol internals (advertising, connection events, link layer).
● Proficiency in C for embedded systems, with expertise in static memory management.
● Experience with wear leveling, sector erase schemes, and endurance techniques.
● Familiarity with BLE connectivity challenges on iOS & Android and ability to mitigate inconsistencies.
● Hands-on experience with Debugging like Wireshark, TI SmartRF Sniffer, or equivalent.
● Exposure to BLE-based cloud workflows and real-time data synchronization.
● RTOS Knowledge, Understanding of task scheduling, ISR management, and power-optimized firmware.
● Experience with TI CC2640R2F & TI-RTOS is a plus.
Nice to Have
● OTA Firmware Updates: Experience with secure BLE pairing, bonding, and firmware upgrade mechanisms.
● Embedded Diagnostic Tools: Ability to develop real-time diagnostics for memory usage, BLE packet flow, and connection stability trends.
Why Join Monitra Healthcare?
🔬 Impact-Driven Work: Build life-saving medical technologies that make a real difference.
🚀 Cutting-Edge Tech: Work with advanced BLE, IoT, and AI-powered healthcare solutions.
🤝 Collaborative Team: Engage with a multidisciplinary team of engineers, data scientists, and healthcare experts.
🔗 Join us in shaping the future of connected healthcare!
Join Metadologie: Where Innovation Meets Opportunity!
Are you ready to embark on an exciting journey where your talents will be nurtured, your ideas valued, and your potential unleashed? Look no further than Metadologie – a dynamic and forward-thinking organization that is currently seeking exceptionally talented individuals like you to join our remarkable team!
Who We Are:
At Metadologie, we believe in the power of innovation to transform businesses and shape the future. We are a cutting-edge organisation that specializes in developing groundbreaking solutions for our clients across diverse industries. From advanced technology implementations to strategic consulting, we are at the forefront of driving innovation and delivering exceptional results.
Company Description:
Metadologie is a dynamic and innovative tech company committed to delivering cuttingedge solutions to our clients. We pride ourselves on fostering a collaborative work environment where creativity and excellence thrive. Currently, we are seeking a skilled Full Stack Developer to join our team in Jaipur.
Position Overview:
We are looking for a talented Full Stack Developer with a strong background in React.js and Node.js. The ideal candidate will have at least 4 years of experience in full stack development, with a focus on building scalable web applications. Additionally, the candidate should have experience in team management and be capable of taking on leadership roles.
Responsibilities:
• Develop and maintain scalable web applications using React.js and Node.js
• Collaborate with cross-functional teams to define, design, and ship new features
• Lead and mentor junior developers, providing guidance and support as needed
• Conduct code reviews to ensure code quality and adherence to best practices
• Work closely with product managers and designers to translate requirements into technical solutions
• Stay up-to-date with the latest trends and technologies in full stack development
Requirements:
• Bachelor's degree in Computer Science or a related field
• Minimum of 6 years of experience in full stack development
• Proficiency in React.js and Node.js
• Experience with database technologies such as MongoDB, MySQL, or PostgreSQL
• Strong understanding of web technologies including HTML, CSS, and JavaScript
• Experience with version control systems such as Git
• Excellent communication and interpersonal skills
• Ability to work independently and as part of a team
• Experience in team management and leadership roles is a plus
Benefits:
Competitive salary package
Health insurance
Paid time off and holidays
Professional development opportunities
Collaborative and supportive work environment
- Supports human resources department by screening, testing, and interviewing applicants. ** Provides orientation for new employees
- Maintains human resources records for employees by recording the hiring, transfer, termination, change in job classifications,
- Documents and tracks timesheets of employees.
- Accomplishes human resources department and organization mission by completing related results as needed.
- Process payroll and ensure accurate and timely payment to employees
- Maintain organized records of all SOWs, POs, and MSAs
- Track of all payments & expenditures, Purchase orders, invoices, statements, etc.
- Verifying the contracts /agreement with client /vendor, related to payment
- Handling client and vendor calls regarding payments
Requirements:
Bachelor's degree in HR,Accounting, Finance, or a related field Minimum of 1 years of experience in HR/accounting, with a focus on US standards
Proficiency in accounting software like QuickBooks, ADP, Zoho,and especially Excel
Excellent analytical, problem-solving, and organizational skills
Strong attention to detail and accuracy
Ability to work independently and as part of a team
Excellent communication and interpersonal skills
Experience with tax preparation and filing
Familiarity with financial planning and analysis
Knowledge of payroll processing and related regulations
Job Types: Full-time, Permanent
Benefits:
- Flexible schedule
- Paid time off
- Provident Fund
- Work from home
Schedule:
- Evening shift
- Monday to Friday
Location:
- Chennai, Tamil Nadu (Required)
- Lead, Design, develop, and maintain full-stack, web-based applications, and toolchains.
- Design and develop internal and external business systems/applications, systems interfaces, databases,
- reporting, or business functionality
- Work with development and BA teams and project manager to ideate software solutions
- Participate in client communication & effort estimations for new projects/feature development.
- Translate business and functional requirements into documented technical specifications
- Utilize development skills to build (code) new systems functionality per technical specifications, with deliverables to include code builds and automated unit tests
- Perform Code Reviews for all code written by the other developers, review code for team and industry standards compliance, and provide feedback to developers.
- Collaborating with other developers using version control (git).
- Facilitate/lead reviews of technical specifications and program code with other members of the technical team, and communicate design, requirements, feature set, functionality and limitations of systems/applications to the team
- Guide and mentor junior full-stack developers.
About us:
HappyFox is a software-as-a-service (SaaS) support platform. We offer an enterprise-grade help desk ticketing system and intuitively designed live chat software.
We serve over 12,000 companies in 70+ countries. HappyFox is used by companies that span across education, media, e-commerce, retail, information technology, manufacturing, non-profit, government and many other verticals that have an internal or external support function.
To know more, Visit! - https://www.happyfox.com/
Responsibilities:
- Build and scale production infrastructure in AWS for the HappyFox platform and its products.
- Research, Build/Implement systems, services and tooling to improve uptime, reliability and maintainability of our backend infrastructure. And to meet our internal SLOs and customer-facing SLAs.
- Proficient in managing/patching servers with Unix-based operating systems like Ubuntu Linux.
- Proficient in writing automation scripts or building infrastructure tools using Python/Ruby/Bash/Golang
- Implement consistent observability, deployment and IaC setups
- Patch production systems to fix security/performance issues
- Actively respond to escalations/incidents in the production environment from customers or the support team
- Mentor other Infrastructure engineers, review their work and continuously ship improvements to production infrastructure.
- Build and manage development infrastructure, and CI/CD pipelines for our teams to ship & test code faster.
- Participate in infrastructure security audits
Requirements:
- At least 5 years of experience in handling/building Production environments in AWS.
- At least 2 years of programming experience in building API/backend services for customer-facing applications in production.
- Demonstrable knowledge of TCP/IP, HTTP and DNS fundamentals.
- Experience in deploying and managing production Python/NodeJS/Golang applications to AWS EC2, ECS or EKS.
- Proficient in containerised environments such as Docker, Docker Compose, Kubernetes
- Proficient in managing/patching servers with Unix-based operating systems like Ubuntu Linux.
- Proficient in writing automation scripts using any scripting language such as Python, Ruby, Bash etc.,
- Experience in setting up and managing test/staging environments, and CI/CD pipelines.
- Experience in IaC tools such as Terraform or AWS CDK
- Passion for making systems reliable, maintainable, scalable and secure.
- Excellent verbal and written communication skills to address, escalate and express technical ideas clearly
- Bonus points – if you have experience with Nginx, Postgres, Redis, and Mongo systems in production.










