Trendlink Digital
https://trendlinkdigital.com/About
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Jobs at Trendlink Digital
Overview:
We are seeking dedicated academic writers & researchers to join our remote writing team. The ideal candidate will have at least 1 year of experience in academic or formal writing; however, motivated freshers with strong writing skills and attention to detail are also encouraged to apply.
This role requires the ability to produce well-researched, clearly structured, and original academic content. Writers should be capable of using AI-powered tools to support research, generate initial drafts, and improve workflow while always optimizing outputs for accuracy, critical thinking, and coherence.
Key Responsibilities:
- Conduct independent research using credible and up-to-date academic sources (preferably from 2020–2025)
- Write high-quality academic content with proper structure, formal tone, and logical flow
- Optimise AI-generated outputs for accuracy, critical analysis, and coherence, ensuring all content meets human-quality academic standards
- Use AI tools responsibly to enhance productivity and support, not replace, the writing process
- Apply appropriate referencing styles (Harvard, APA, MLA, etc.) with consistency
- Revise and improve content based on feedback and project-specific instructions
- Handle multiple academic writing projects while meeting strict deadlines
- Ensure originality and academic integrity in all submitted work
Required Skills and Qualifications:
- Excellent written English with strong grammar, clarity, and structure
- At least 1 year of experience in academic writing or content creation (Freshers with demonstrable writing skills are welcome to apply)
- Strong research skills and the ability to present complex ideas in a clear, organised format
- Proficiency in Microsoft Word and document formatting
- Familiarity with referencing and citation systems used in academic work
- Ability to use AI-powered tools (e.g., ChatGPT, Grammarly, Quillbot) to improve research efficiency and writing quality
- Strong attention to detail, critical thinking, and time management
- Understanding of plagiarism, originality checks (e.g., Turnitin), and ethical writing practices
Preferred Experience:
- Prior work on essays, reports, literature reviews, dissertations, or formal academic assignments
- Exposure to academic disciplines like management, healthcare, education, engineering, or social sciences
- Awareness of AI-detection tools and academic integrity requirements
About the Role
We are seeking a motivated and customer-focused Account Success Manager to join our remote team in India. This role professional will be responsible for managing client/partner accounts, ensuring their satisfaction, and driving revenue through upselling, cross-selling, and renewals. You will be responsible for onboarding clients/partners, managing relationships, monitoring usage, and delivering value that aligns with the client’s/partner’s goals. You will act as a trusted advisor and growth partner to your assigned accounts.
Key Responsibilities
- Client Onboarding: Guide new clients through a smooth onboarding process and ensure they understand how to effectively use our services.
- Relationship Management: Serve as the primary point of contact for assigned clients and maintain strong, trust-based relationships.
- Retention & Engagement: Regularly engage clients to understand their goals, usage patterns, and challenges, proactively offering solutions to increase satisfaction.
- Performance Monitoring: Track client performance, usage metrics, and deliver insights to help them maximize value.
- Issue Resolution: Coordinate with internal teams to resolve client issues quickly and effectively.
- Upsell & Renewal Support: Identify growth opportunities and support upsell/renewal efforts in collaboration with the Sales team.
- Feedback Loop: Collect and relay client feedback to improve product/service delivery and inform business decisions.
Qualifications and Skills
- Bachelor’s degree in Business, Marketing, or a related field
- 1+ years of experience in account management, sales, or customer success, preferably in a B2B SaaS or service-based industry
- Proven ability to meet or exceed sales targets while maintaining strong client relationships
- Excellent communication (English – verbal & written), negotiation, and interpersonal skills
- Tech-savvy with experience using CRM or account management tools along with productivity apps.
- Self-driven, organized, and comfortable working remotely with minimal supervision.
- Problem-solving mindset with a customer-first attitude
- Ability to manage multiple clients and priorities effectively
Preferred Skills
- Experience working with international clients or managing remote client relationships.
- Familiarity with contract renewals, pricing models, or basic account financials
- Exposure to digital services, SaaS platforms
- Fluency in speaking Hindi or other regional languages of India.
What We Offer
- Flexible remote work setup
- Competitive salary and performance-based incentives
- Opportunity to work with a dynamic, growth-focused team
- Learning and development opportunities
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At HighLevel, we value diversity. In fact, we understand it makes our organisation stronger. We are committed to inclusive hiring/promotion practices that evaluate skill sets, abilities, and qualifications without regard to any characteristic unrelated to performing the job at the highest level. Our objective is to foster an environment where really talented employees from all walks of life can be their true and whole selves, cherished and welcomed for their differences while providing excellent service to our clients and learning from one another along the way! Reasonable accommodations may be made to enable individuals with disabilities to perform essential functions.
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