Customer Support Officer

Job Role: Sales Consultant (Outbound Process)

Location: Noida, Uttar Pradesh | Employment Type: Full-Time

About the Role

We are seeking an experienced Sales Consultant (Outbound Process) to drive revenue growth by engaging with potential clients, managing the full sales cycle, and achieving defined targets. The role involves handling qualified leads from the Telemarketing team, making outbound calls (dialer/manual), and ensuring seamless agreement signings.

Key Responsibilities

• Convert qualified leads into successful closures through outbound calls.
• Manage end-to-end sales processes, including agreement formalities.
• Build and maintain strong client relationships with timely follow-ups.
• Consistently achieve sales targets and report on performance.

Qualifications

• Minimum 12th pass; graduates preferred.
• At least 1 year of outbound sales experience in the US market.
• Strong communication, negotiation, and client-handling skills.

Work Schedule

• US EST working hours (with Daylight Saving adjustments).
• Flexibility to work weekends as required.

Compensation & Benefits

• Salary: Up to ₹42,000 per month + performance-based incentives.
• Complimentary two-way cab service (within 30 km) or ₹3000 travel allowance.
• Annual increments, appraisals, and growth opportunities.
• Supportive and collaborative work environment.

Role: Business Development Executive

Exp: 0- 1 years

Location: Ambattur, Chennai

Job Summary:

We are seeking a motivated Junior Business Development Executive to join our dynamic team. This entry-level position is ideal for recent graduates or individuals with 0-1 year of experience who are eager to learn and grow in the field of business development. The Junior Business Development Executive will assist in identifying new business opportunities, nurturing client relationships, and supporting the overall growth strategy of the company.

Requirements:

● Bachelor & degree in business, marketing, or a related field.

● Basic understanding of business development concepts and practices.

●Strong verbal and written communication skills.

● Proficient in Microsoft Office Suite (Word, Excel, PowerPoint).

• Familiarity with CRM software is a plus.
• Ability to work independently and as part of a team.
• Eagerness to learn and adapt in a fast-paced environment.

Perks:

• Opportunities for professional development and career growth.
• A supportive and collaborative work environment.
• Yearly Bonus
• Provident Fund

Note: Send your Resume attached with Portfolio (Optional)

Let’s get started on building your path to success!

About us

At Blockwoods, we believe in empowering our team. We provide a free and open work environment where employees and fresh talents are encouraged to learn, grow, and innovate. Our culture promotes transparency, creativity, and continuous skill development, making it a perfect place for individuals who are passionate about building their careers in a healthy and supportive setup.

As a company, we are dedicated to helping our clients build their digital brand essence through innovative marketing strategies, high-performing websites, and impactful creative solutions.

Join us and be a part of a team that values collaboration, integrity, and forward-thinking.

Tech Lead

Full Stack, Architecture & Client Delivery

📍 Mumbai (On-site) | Full-time | 5-6 years

About the Role:

Unico Connect is an AI-first technology partner that builds custom mobile, web, and AI products for clients across multiple geographies.

We are hiring a Tech Lead who will own the technical direction of full stack engagements, lead a small pod of engineers, and represent Unico Connect directly in front of customers.

The mandatory requirement for this role is hands-on production experience as a senior or lead engineer building full stack web applications with React on the frontend and either Node.js or Python on the backend.

The role is hands-on.

Expect to spend meaningful time on architecture, complex implementation, and code reviews, while also driving delivery, mentoring a pod of 3 to 6 engineers, running client conversations, and contributing to solutioning on new opportunities.

A typical week includes a design review on a new module, a working session with a client product owner, paired implementation on a complex flow, and pre-sales input on an active opportunity.

Responsibilities:

Solutioning and Architecture

Own end-to-end architecture for client engagements: system design, API contracts, data models, integrations, deployment topology, and trade-off analysis.

Document and defend decisions in writing and in client reviews.

Hands-on Full Stack Delivery

Lead by example on complex modules, performance-critical paths, and high-risk areas of the system using React (with Next.js where relevant) and Node.js (Express, NestJS) or Python (FastAPI, Django, Flask).

Database Design and Performance

Drive PostgreSQL schema design, indexing strategy, query optimisation, migrations, and capacity planning.

Set the standard for data modelling across the pod.

Cloud and Infrastructure

Set up and operate production workloads on AWS, GCP, or Azure.

Make and own decisions on compute, storage, networking, CI/CD pipelines, observability, and cost.

Code Quality and Engineering Standards

Run code reviews, define engineering conventions, and raise the quality bar across the team.

Set the standard for testing, linting, branching, release management, and incident response.

Team Leadership and Mentorship

Lead, mentor, and grow a pod of 3 to 6 engineers.

Plan sprints, unblock the team, run retros, and own delivery commitments.

Client Engagement

Act as the primary technical point of contact for the client.

Run technical discussions, present trade-offs, manage scope and risks, and keep stakeholders informed in writing.

Pre-Sales and Solutioning

Partner with sales and account leadership on new opportunities, including discovery calls, effort estimation, architecture diagrams, and solution write-ups.

AI-Assisted Development

Use Claude, Cursor, and similar tools day to day.

Set the standard for the team on prompts, patterns, AI-assisted code review, and where these tools are and are not appropriate.

AI Feature Delivery

Where an engagement calls for it, design and ship LLM-based features into production, including prompt design, retrieval pipelines, evaluation, observability, and guardrails.

Requirements:

Hands-on Full Stack Production Experience as a Senior or Lead Engineer (Mandatory)

Must have personally built and shipped production web applications using React on the frontend and either Node.js or Python on the backend.

POCs, internal tools, and coursework do not qualify.

5 to 6 Years of Professional Software Engineering Experience

Including at least 1 to 2 years in a tech lead, team lead, or senior engineering role with direct responsibility for technical decisions and team output.

Hands-on Cloud Experience on at Least One of AWS, GCP, or Azure

Including deploying and operating production workloads.

Comfort with at least three of: EC2 or equivalent compute, S3 or equivalent object storage, Lambda or serverless functions, RDS or managed databases, CloudFront or equivalent CDN, IAM, VPC.

Strong Proficiency in JavaScript and TypeScript

With React and Next.js (SSR, SSG, app router) on the frontend, and either Node.js (Express, NestJS) or Python (FastAPI, Django, Flask) on the backend.

API design experience across REST and GraphQL.

Willingness and demonstrated ability to pick up the other backend stack as engagements demand.

Production Experience with Docker, Git-Based Workflows, and CI/CD Pipelines

(GitHub Actions, GitLab CI, CircleCI, or equivalent).

Strong PostgreSQL Skills

Schema design, normalisation, indexing, query performance, migrations, and at least one production system where you owned the data model end-to-end.

Caching and Event-Driven Architecture

Hands-on with Redis (or equivalent) for caching and session management, and message queues or event-driven patterns (RabbitMQ, SQS, Kafka, or NATS) for asynchronous workflows.

AI and LLM Feature Delivery in Production

Experience designing and shipping at least one AI feature to production, covering prompt design, retrieval-augmented generation (RAG), embeddings, evaluation, observability, and guardrails.

POCs and demos do not qualify.

System Design Depth and End-to-End Ownership

Able to take an ambiguous problem, break it into components, evaluate alternatives, produce an architecture that holds up under review and load, plan execution, and ship to production with limited supervision.

Excellent Written and Spoken English

Experience working directly with international clients.

Confident, clear, and firm in stakeholder communication.

Comfortable presenting to senior stakeholders, pushing back where needed, and managing expectations across time zones.

Who are we?

Kriyadocs is a leading document workflow SaaS platform focused on the publishing industry. Technology is at the core of our evolution – we’ve consciously striven to always stay ahead of the curve in its adoption to provide best-in-class capabilities for our clients and our employees. This ethos is reflected in our vision and mission.

Our Vision: To make publishing all content as simple as clicking a button and become the partner of choice for individuals and organizations looking to share knowledge.

Our Mission: Provide a fantastic experience to authors, content publishers and our own employees through technology and innovation, by publishing high-quality content seamlessly and quickly. We deliver Happy Authors and Happy Employees.

What will you be doing?

- Leading and managing our Customer Support team with regular 1-1s and identifying the training needs.

   -  Looking for more technical support person with troubleshooting and product bug fixing experience.

- Coaching the team to improve and striving to give our customers the best experience.

- Planning and implementing customer support strategy whilst leading by example providing first class customer support.

- Brainstorming and implementing process improvements to increase efficiency in customer service operations.

- Measure and enhance customer experience with data-led decisions and tracking KPIs.

- Coordinating with CS/Product/Engineering teams to ensure that escalated customer support issues are resolved quickly and efficiently.

- Leverage technical support skills, including writing scripts and basic bug fixes, to assist customers effectively.

What are we seeking in you?

- 5+ years of experience in Customer Support for a B2B SaaS platform company.

- You are obsessed with delivering exceptional customer experiences, creating and implementing strategies backed up with metrics.

- You understand operational processes and how to build teams and reporting structures.

- You have a rapid ability to learn & teach others.

- You have strong written and verbal communications.

- You have excellent attention to detail, alongside the ability & willingness to work quickly.

- Technical support experience, including scripting and basic bug fixes, is a must.

- If you have knowledge of XML, XSLT, SQL Javascript and/or experience in publishing domain, it would be an added advantage.

This is a work from office opportunity, and you will be working out of our office in Chennai.

What is it really like to work here?

At Kriyadocs, every Kriyator is driven by our culture at the core to

· Deliver Excellence - Deliver Delight

· Stay Curious - Stay Driven

· Dream Big - Rise Together

You could also be a Kriyator, if you are

· Fearless in taking on challenges

· Focused on learning, demonstrating new skills and working towards successful outcomes

· Fanatical in taking pride and responsibility in all your work

Why should you join us?

· Industry Leading Product - We are the leading platform in our space and have several large global brands as our customers.

· Create an impact - We give you the environment to transform your ideas into reality and create fantastic experiences for our customers.

· Budding & Agile team - We are a growing team with love for learning, constant quest for quality and are outspoken about ownership.

As Customer Support Lead at Kriyadocs, you will be at the forefront of ensuring our customers receive top-notch support and technical assistance. You will manage and lead our Customer Support team, focusing on both traditional support and technical problem-solving. The candidate should be a self-starter, a good collaborator, and must have a bias for action. They should be comfortable with ambiguity and the challenges within a growing startup. If this excites you, we want to talk to you!

Intuitive is the fastest growing top-tier Cloud Solutions and Services company supporting Global Enterprise Customer across Americas, Europe and Middle East.

Intuitive is looking for highly talented hands-on Cloud Infrastructure Architects to help accelerate our growing Professional Services consulting Cloud & DevOps practice. This is an excellent opportunity to join Intuitive’ s global world class technology teams, working with some of the best and brightest engineers while also developing your skills and furthering your career working with some of the largest customers

Responsibilities

• Lead by example and provide recruitment support to the technical team
• Own the recruiting cycle from end to end, spanning all areas and disciplines
• Coach, mentor and train team members to find the best employees for our company
• Drive technology, process and teamwork efforts to enhance the recruitment process
• Proactively recruit passive talent to join the Intuitive team
• Work with hiring managers to provide guidance, expertise, collaboration and teamwork to hire the best talent for our team
• Utilize the world’s best recruiting tools to get the job done better, faster and more efficiently than ever before

Basic Qualifications

Qualifications

• BE/B.TECH degree in a related field or equivalent experience
• 4+ years of experience in recruiting or talent acquisition
• Must have Cloud, devops hiring experience

Preferred Qualifications

• Experience with applicant tracking systems and passive candidate sourcing
• Experience using LinkedIn Recruiter or LinkedIn as a recruiting tool
• Experience effectively hiring and motivating talent
• In-house and agency experience
• Expert knowledge of MS Office (Word, Excel and Outlook) and familiarity or hands on experience in Cloud technologies
• Strong understanding of talent and competency models, recruiting fundamentals, competitive market awareness and online/social media
• Knowledge of the web/Internet market space, including trade journals, academic institutions, alumni associations and other sources of great candidates
• Excellent communication, time management and negotiation skills
• Ability to work with internal clients to develop and iterate best-in-class profiles to reflect the talent needs of the business
• Ability to work in a fast-paced, startup environment

• Working knowledge of NodeJS, and JAVASCRIPT, is a must.
• Working knowledge of AWS cloud concepts is a must.
• Must be familiar with AWS serverless architecture.
• Must be familiar with data structure & algorithm concepts.
• Design, develop, and implement beautiful UI components to support business requirements.
• Follows approved life cycle methodologies, creates design documents, and performs program coding and testing.
• Resolves technical issues through debugging, research, and investigation.
• Own & Develop the REST APIs.
• Stay updated with new technologies and of changes in technologies that affect front-end web development.

Application Security Engineer

About us:

Foxit is remaking the way the world interacts with documents through advanced PDF and digital signature technology. We are a leading global software provider of fast, affordable, and secure PDF and digital signature solutions that are used by millions of people worldwide. Winner of numerous awards, Foxit has customers in more than 200 countries and global operations. We have a complete product line and an exciting and aggressive development schedule. Our proven PDF and digital signature technology is disrupting the status quo establishment and has accelerated our company growth. We are proud to list as customers Google, Amazon, and NASDAQ, and with your skills and help, we plan to add many more. Foxit has offices all over the world, including locations in the US, Asia, Europe, and Australia.

For more information, please visit https://www.foxit.com/

You would be working for the product Foxit eSign, India office which is registered with the name of eSign Genie Software Private Limited.

Job Brief

• Review Software applications for potential security vulnerabilities by conducting application security reviews i.e., Requirements review, Design review, Code Review.
• Clear Understanding and Hands on experience on OWASP Top 10 Vulnerability standards like XSS, SQL injection, session hijacking, and authorization bypass vulnerabilities.
• In-depth research on Web security, familiar with the origin of various Web security problems and solution, having a tracking of Security threats of network.
• Expertise in testing web application vulnerabilities and Network related vulnerabilities.
• Practical understanding and use of commercial application security tools
• Knowledge of the Vulnerability Fixations.
• Hands on development using Java / J2EE
• Solid understanding and experience with establishing application security policies across an organization.
• Good Documentation, reporting, Strong communication, and collaboration skills with various levels of executives from top management to technical team members across the organization.
• Strong self-starter who can operate independently.

What we offer you

• The chance to contribute to the creation of a sophisticated and appealing product, built from scratch with a fresh, global team!
• A fast, flexible, and rewarding incubator-like environment but with the solidity and seriousness of large and stable company in the background
• Be part of the exquisite team that will shell out the next big Foxit product all eyes on us!
• A Pluralsight subscription
• Competitive remuneration package