
EXCITED ABOUT YOUR TASKS?
- Manage end-to-end service delivery for multiple clients, ensuring quality, efficiency, and adherence to SLAs.
- Act as the single point of contact for client communication related to service delivery performance and improvements.
- Monitor service performance metrics and initiate corrective and preventive actions to address service issues.
- Drive continual service improvement initiatives and process optimizations.
- Collaborate with cross-functional teams, including project managers, technical teams, and support staff.
- Ensure smooth onboarding and transition of new projects and services.
- Conduct regular service reviews with internal stakeholders and clients.
- Handle escalations effectively and ensure timely resolution.
- Maintain and enhance client satisfaction by fostering strong relationships and ensuring proactive communication.
- Prepare and present reports on service performance, risk mitigation, and improvements.
WHAT WILL YOU NEED TO SUCCEED?
- MBA in Marketing/management or a related field.
- Minimum of 5 years of experience in IT service delivery or customer success roles in a service-based environment.
- Excellent problem-solving, stakeholder management, and communication skills.
- Experience managing service teams and delivering services across various technologies or domains.
- Ability to manage multiple projects and clients simultaneously.
- Proven track record of improving client satisfaction and operational efficiency.
- Familiarity with CRM tools and customer success platforms is a plus.
- Ability to think critically and address client concerns efficiently.

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About the Role
We are looking for a passionate and detail-oriented Graphic Designer to join our creative team. This role is ideal for an early-career designer who has strong foundational design skills and is eager to work in a fast-paced agency environment across multiple brands and industries.
You will collaborate closely with internal teams and account managers to transform ideas, business objectives, and marketing requirements into compelling visual designs.
Key Responsibilities
• Collaborate with account managers and internal teams to understand client objectives, project requirements, and brand guidelines.
• Develop creative design concepts and visual solutions that effectively communicate brand messages.
• Create visually appealing designs for social media, websites, email campaigns, and digital marketing platforms.
• Design marketing collateral including brochures, flyers, presentations, and promotional materials.
• Interpret client requirements and translate them into creative design concepts.
• Develop design briefs by gathering relevant information, insights, and reference material.
• Present design ideas and final concepts internally or to account managers when required.
• Work collaboratively with cross-functional teams including copywriters, photographers, printers, illustrators, developers, and marketing specialists.
• Manage multiple design projects simultaneously while ensuring quality and timely delivery.
• Stay updated with the latest design trends, tools, and industry practices to continuously improve design output.
Required Skills & Tools
• Strong understanding of visual design principles, typography, color, and layout
• Ability to translate ideas into compelling visual storytelling
• Good communication and collaboration skills
• Ability to work independently and manage deadlines in a fast-paced environment
Technical Skills
• Adobe Creative Suite (Photoshop, Illustrator, InDesign)
• Figma,Procreate (optional but preferred)
✔️ 8+ years of overall software development experience
✔️ 5+ years of relevant experience in Azure Integration using Logic Apps, Azure Functions, and .NET C#
✔️ Work closely with the Integration Architect. Understand and review requirement with Integration Architect for Biztalk/Foresight/Azure interface integrations.
✔️ Implement (Code in Azure Logic Apps, C#, Azure functions), modify integrations interface as per the interface specification.
✔️ Perform and document unit testing for implemented interfaces.
✔️ Assess and manage risk with leads and discuss possible recommendations.
✔️ Follow best practices, standards, and policies in implementation.
✔️ Perform code review sessions, and follow the coding guidelines.
✔️ Perform and support Integration & UAT testing; fix issues and defects.
Greeting!!
Hiring Services Sales-Manager For IT Infra # IT MNC Company
Location : Gurugram/Chennai (work from office)
Experience : 7 - 12 Years.
Notice Period: Immediate /15 days/30 days.
Job Description
Responsible for Business Development / Sales / Opening new accounts for achieving assigned Services business targets for the territory / accounts / vertical. Operating as a single point of contact for any matters specific to your customers.
Key Job Functions
- Responsible for Minimum 15Crs Services Order Book & 5Crs Services Revenue
- Key Account Management and Opening new accounts and generating a healthy funnel in line with the Services business targets assigned for territory / accounts / vertical.
- Forecasting and achieving monthly/quarterly business targets by offering IT services to enterprise customer
- Soliciting business for IT Infrastructure Managed Services, Data Centre Management Services, Cloud Management Services, End User Management Services, Network Management Services, Remote Infrastructure Management Services, NOC & SOC Services, Security Device Management Services, Identity& Access Management Services, Cloud & Hosting Services, Annual Maintenance Contracts (AMC / Device Uptime Services), Facility Management Services (FMS), Tools and Services Automation Solution and Professional Services.
- Generate New business & Acquire New Logos through existing contacts, connects & sources
- Building and maintaining strong, long-lasting customer relationships with the customers.
- Must have good relationship with key customers stakeholders and executive sponsors in penetrating new accounts.
- Negotiate business contracts and agreements to maximize profit.
- Liaise between customers and cross-functional internal teams (Pre-sales, delivery, Finance, etc) and OEM’s/partners to ensure the customer needs met and to improve the over-all customer experience.
- Ability to understand the customer needs and their business requirement
- Ability to understand customer pain points in IT services and suggest remedial measures which can create avenues for services business.
- Timely response to all Request for proposals & Information request
- Clearly communicate the progress of monthly/quarterly initiatives to internal and external stakeholders.
- Forecast and track key account metrics (e.g. Monthly/quarterly sales results and annual forecasts)
- Prepare & present reports on account and opportunity status.
- Identify and grow opportunities within territory by collaborate with pre-sales/delivery/OEM partners.
- Assist delivery team with high severity requests or issue escalations as needed.
Required Skills & experience.
- BE / BSc / BCA in Electronics or Computer science with MBA or PGDM in Management
- Minimum 7-10 Years of experience as an Account Manager/ Key Account Manager/Business Development Manager in sales from IT Industry and managed Key Accounts in BFSI, Manufacturing, Enterprises Accounts (LE and VLE), etc.
- Minimum 3-4 years of IT Infrastructure Services Sales experience.
- Very good understanding of IT landscape (Server, Storage, Networking & Security).
- Fair understanding on Service delivery methodologies and frameworks
- Fair understanding of tools & services automation technologies.
- Knowledge of strategic, conceptual, consultative selling
- Flexibility and adaptability with Pro-active approach to customer engagement.
- Experience of engaging with business and IT functions in customer organizations.
- Experience in responding to large Services RFP’s.
- Solid experience with using CRM software and MS Office (particularly MS Excel)
- Understanding of opportunity management lifecycle.
Skills
- Strong proficiency in JavaScript, including DOM manipulation and the JavaScript object model.
- Expertise in backend programming with Node.js and MongoDB.
- Experience with React.js and redux.
- Material UI and 3rd party libraries.
- Experience with clean code writing practices like avoiding callback hell like promises, async.
- Thorough understanding of Node.js and its core principles.
- Experience with popular React.js workflows (such as Flux or Redux).
- Familiarity with newer specifications of ECMAScript.
- Experience with data structure libraries (e.g., Immutable.js).
- Familiarity with RESTful APIs.
- Knowledge of modern authorization mechanisms, such as JSON Web Token.
- Familiarity with modern front-end builds pipelines and tools.
- A knack for benchmarking and optimization.
- Familiarity with code versioning tools (such as Git, SVN, and Mercurial).
Responsibilities:
- Build Node.js APIs using microservices.
- Rewriting backend code with microservices architecture & Unit tests.
- Developing new user-facing features using React.js.
- Building reusable components and front-end libraries for future use.
- Translating designs and wireframes into high-quality code.
- Optimizing components for maximum performance across a vast array of web-capable devices and browsers.
- Contacting potential or existing customers to inform them about a product or service using scripts
- Answering questions about products or the company
- Asking questions to understand customer requirements and close sales
As Lead Software Engineer, we are looking for a person who loves to engineer design specs into usable interactions. Responsibilities will include translation of the UI/UX design wireframes to actual code that will produce visual elements of the application. You will work with the development team to understand and bridge the gap between graphical design and technical implementation, taking an active role and defining how the application looks as well as how it works.
This is an innovative role and requires a candidate who is extremely motivated, dedicated, and passionate about development. It's a high growth opportunity to be part of a fast-growing startup!
Key Responsibilities :
- Build scalable web applications using MERN Stack
- Convert visual designs to UI elements with an acute eye for detail and design fidelity
- Make web applications responsive and cross-browser compatible
- Optimize application performance and reduce page loading speed
- Collaborate with various teams to develop new features
- Ability to work under pressure and deliver projects with tight deadlines
- Implement unit tests and integration tests to drive development efficiency.
Requirements :
- 3 years of work experience comprising of Backend(preferably NodeJS), Frontend (React/Angular) and Software Design/Architecture
- 2+ years experience building Production grade applications on ReactJS or Angular - STRICT REQUIREMENT
- Expertise in building UI components in a reusable manner.
- Knowledge of messaging services like Apache Kafka, RabbitMQ
- Experience in integrating REST APIs and developing data processing pipelines
- Experience in distributed web services development and chaining
- Understanding of cloud services like AWS and GCP
- Experience with DevOps technologies such as Docker, Kubernetes, Jenkins, CI/CD, etc
- Experience in working with Mapping Library like Google Maps, Mapbox or Leaflet is a plus.
Salary - 4-6.5 lpa
- In-depth knowledge of at least one programming language such as Clojure, Go, Python, Java, Javascript (Node), Ruby, Erlang/Elixir
- Thorough understanding of PostgreSQL. Experience working with views, common table expressions (CTE), window functions, joins, different kinds of indexes, etc.
- Practical knowledge of Linux server management
- Understanding of functional programming concepts
- Knowledge of Chef, Puppet, Salt, etc. is a plus
- Experience in distributed systems is a plus
Responsibilities:
- Plan future implementations by working closely with the product team
- Deliver an amazing user experience by working with the front-end developers
- Write test suites and deploy code into production
- Setup monitoring and alerts for in-production services
- Automate deployments
Continue if:
- You want to build a world-class Saas B2B communication product, using the latest tools, from scratch
- You love to code 8+ hours a day and solve hard problems by building software you are proud of
- You enjoy working with directly with amazing entrepreneurs
- You are driven by the desire to learn
- You like the pressure to perform because it makes you a better person
- You are passionate about getting stuff done
- You are passionate about making a tangible difference in the world
- Passionate about writing elegant, functional efficient code
Recruitment stages:
- Resume Screen
- Phone screen
- Technical interview and take-home assignment
- Interview with founders
- Offer
Why Unifize:
- The co-founders have been running companies in at least five countries over the past fifteen years, including deep experience in technology, operations and sales in engineering/manufacturing businesses.
- We are part of Techstars first India batch, and part of Target and Airbus Accelerators
- Attended universities that are consistently ranked in the Top 10 in the world.
- We have a track record of raising capital and strong existing relationships with the finance community in both India, the US and the UK. We have funding for at least the next 24 months.
- We have strong domain expertise in the industry they are trying to disrupt. However, we still followed the discipline of spending six months doing rigorous customer development spanning six countries before defining their product or writing a single line of code. We have already identified and are working with ten customers.
- We have very high expectations from the candidates that we do select, especially in terms of first-principles thinking, communication and accountability. We will not select average candidates, and we want to encourage our employees to see Unifize as a learning ground for possibly starting their own technology businesses in the future.
- We strongly believe in evidence-based decisions, transparency, corporate governance, meritocracy, and an open forum for discussion.
- We explicitly want to build a team from different backgrounds and with a wide range of interests and experiences. We are committed to building a gender-balanced organization.
About Unifize:
- Unifize helps teams that manage repeatable processes reduce wasted time by up to 95% by organizing their emails and other conversations around objectives.
- We build a cloud-based chat application that helps these companies measure and reduce time and errors in their communication processes, so their teams can focus on selling better products to happier customers.









