Service Delivery Manager

Key Responsibilities • Inbound conversion: respond quickly to leads from WhatsApp, calls, website, social and other channels. • Outbound sales: follow up with new, warm, old and dormant leads to convert them into paid bookings. • Service selling: explain grooming, grooming subscription, training, boarding, sitting and other PawSpace services. • Revenue ownership: work towards daily and monthly revenue targets with consistent calling and closure discipline. • Subscription pitching: promote grooming subscription and repeat service packages to increase customer lifetime value. • Objection handling: handle concerns around price, quality, availability, trainer/groomer experience and service process. • Booking closure: coordinate payment collection, booking confirmation and handoff to operations. • CRM/reporting: update lead status, call notes, follow-up dates, revenue and daily sales reports.

We are hiring Journalists who can add value to the company by creating engaging content in different forms, be it web-stories, video shorts, byte size content, etc.

• Requirements:

• Story research, writing articles, pitching ideas.
• Write Fresh updates from the Crypto news industry.
• Assess leads and pitch captivating story ideas to editors.

• Ensure that you meet all regular and recurring deadlines.
• Review and edit work for editorial approval.
• Use all your findings to prepare clean, concise and factual articles.
• Adhere to the ethical code of the profession.
• Keep records off all notes, interviews, and audio files.
• Create trustworthy relationships with contacts and sources for use in future research.
• Keep up-to-date on the latest news developments by attending events, studying different papers, opinion pieces, and social media.

Must have: 

• Bachelor’s degree in journalism, communications, english or relevant field.
• Capable of maintaining an ethical and objective standard in reporting.

• Ability to meet deadlines and accurately fact-check information.
• Excellent observation and judgment skills.
• Superb communication and networking skills, along with an aptitude to effectively extract information.

• Strong familiarity with social media news outlets.

Key Responsibilities:

🔹 People Strategy & Culture

● Drive a high-performance, inclusive, and feedback-driven culture.

● Be a culture champion — align core values across leadership, teams, and processes.

● Design and lead internal communication and engagement strategies.

● Own and evolve the employee lifecycle experience (onboarding, engagement, retention, and exit).

🔹 HR Policies & Compliance

● Develop and implement HR policies, frameworks, and handbooks aligned with startup agility and

compliance.

● Ensure legal and ethical compliance across all HR practices and policies.

🔹 Performance Management

● Own the performance management cycle (KPI/KRA setting, quarterly reviews, feedback sessions).

● Build and implement systems to track individual and team performance.

● Introduce modern and startup-friendly approaches to appraisal and career progression.

🔹 Organizational Development & Change Management

● Lead org design, change management, and restructure initiatives during scaling or pivots.

● Support teams through transitions while preserving employee morale and clarity.

🔹 Leadership & Capability Building

● Partner with leadership on people strategy, succession planning, and team development.

● Design learning and development (L&D) initiatives focused on leadership, resilience, and growth.

● Coach mid and senior-level leaders on people and team dynamics.

Requirements

● 10+ years of experience in People & Culture/HR roles Female candidate is preferred, with at least 5+ years in startup or high-growth environments.

● Proven experience in building or revamping HR systems from scratch.

● Deep understanding of startup dynamics, team scaling, and people operations.

● Strong experience with culture design, performance systems (KPI/KRA), and leadership alignment.

● Demonstrated success in managing org-wide change management initiatives.

● Excellent communication, stakeholder management, and problem-solving skills.

● Bachelor's/Master’s degree in HR, Organizational Psychology, or related fields.

Job Summary

We are looking for a reliable and hands-on Campus Admin Officer to manage and maintain

the Electrical, Telecom & IT systems of our 120-employee office in Mahape, Navi Mumbai.

The role involves end-to-end responsibility for identifying and fixing electrical faults,

desktops, printers, intercom systems, LAN connections, and WiFi networks to ensure

smooth daily operations with minimal downtime.

Key Responsibilities

1. Electrical System Maintenance

● Diagnose and resolve electrical faults promptly to minimize downtime.

● Identifying and resolving issues with electrical appliances, office lights, fans, etc.

● Troubleshooting issues related to generators, UPS, power supply cabling, etc.

2. IT Systems Management

● Maintain desktops and laptops for employees.

● Maintain office LAN network and structured cabling.

● Coordinate with vendors for servicing, repairs, and consumables.

● Maintain inventory of IT peripherals and spare equipment.

3. Intercom & Communication Systems

● Maintain and troubleshoot internal intercom systems.

● Coordinate with service vendors for maintenance and repairs.

Required Qualifications & Skills

● 2–4 years of hands-on experience in maintaining Electrical & IT systems.

● Ability to communicate in English, Hindi or Marathi

● Basic knowledge of modems, routers, and switches.

● Good communication skills and ability to support non-technical users.

● Ability to work independently and manage day-to-day operations.

Bangoli language Required

costumer care executive

office timing 10am to 6pm

office location noida sectore 62

The Role:

We are looking for an enthusiastic Technology Lead (Python or Node), who adopts a hands-on approach and loves to build scalable, distributed and large web / mobile products. You would be responsible for designing the architecture, reviewing the code, building the technology and deploying web/mobile applications.

Responsibilities:

• Own the product development from scratch.
• Design and implementation of low-latency, high-availability, and performant applications.
• Architect scalable software solutions and mentor a team of high performing developers.
• Participate in code reviews, design reviews, SCRUM ceremonies, and troubleshoot to ensure uptime for live systems etc.

Requirements:

• Bachelor's degree in a technology-related field from a premier college.  
• Prior 4+ years of experience in back-end development (Python/ Golang) in a start-up or a dynamic work environment.
• Good exposure in writing and optimizing SQL for high-performance systems.
• Understanding of asyncio and eventloop/ uvloop concepts. Knowledge of frameworks such as Quart/ Fastapi/ Starlette is preferred.
• Knowledge of AWS; Caching technologies like Redis, Memcache; ELK; mySQL Databases, etc.
• Strong understanding of System Design, Microservice Architecture, Kafka, Pub/Sub, Message queues, and in-memory data stores etc.
• Customer oriented, responsive to changes, and able to multi-task in a fast-paced environment.