Service Delivery Manager

Role & Responsibilities

We are looking for a dynamic, tech-savvy Technical Account Manager who is passionate about emerging technology and dedicated to delivering exceptional customer experiences. As a key member of our global supply team, you will be pivotal in engaging with both prospective and existing clients, particularly with top endemic publisher accounts in the AdTech/Pharma Tech sectors, support the onboarding process, helping customers gain maximum value from our solutions.

• Account management: build and maintain strong, strategic relationships with clients, acting as a trusted technical advisor throughout the onboarding and post-implementation phases
• Onboarding & implementation: support technical onboarding for new clients, managing integrations and ensuring clients are set up for success from day one
• Ongoing client support: act as the primary technical contact for key accounts, troubleshooting issues, and proactively identifying opportunities to drive client satisfaction and retention
• Conduct live demos: present our solutions to prospective clients, emphasizing unique benefits and features, and tailor demos for varying audience levels, with a focus on endemic and top publisher accounts
• Cross-functional collaboration: identify client needs and customise demo experiences for prospective and new clients, ensuring alignment with their goals, particularly with top publisher accounts
• Feedback & reporting: gather insights from client interactions to inform product development. Regularly report on account health, demo success, and product feedback, helping share future enhancement

Ideal Candidate

• Strong Technical Account Manager (Publisher Side) Profile
• Mandatory (Experience 1) – Must have minimum 6+ years of total experience, including 5+ years as a Technical Account Manager in AdTech, Programmatic Advertising, or Digital Media
• Mandatory (Experience 2) – Must have hands-on experience managing end to end top publisher accounts or supply-side relationships; technical onboarding, integrations, troubleshooting, and providing technical assistance to publishers
• Mandatory (Experience 3) – Strong working knowledge of SSPs, programmatic ecosystem, ad-serving workflows, and ability to explain technical concepts clearly to non-technical stakeholders
• Mandatory (Experience 4) – Demonstrated experience conducting live product demos, explaining features/benefits, and tailoring demos for publisher / stakeholders
• Mandatory (Experience 5) – Experience collaborating closely with technical, product, customer success, and sales teams to solve client issues and drive adoption
• Mandatory (Experience 6) – Experience collaborating closely with technical, product, customer success, and sales teams to solve client issues and drive adoption
• Mandatory (Company) – Must come from an AdTech, Programmatic, SSP, Publisher-side, or Digital Media Tech organisation dealing with supply partnerships / publisher ops
• Preferred (Experience) – Must have strong real-time problem solving skills with ability to independently troubleshoot technical issues during onboarding and ongoing publisher support

Job Overview :

We are seeking a passionate and experienced Full Stack Developer with a strong background in Java and modern front-end technologies. The ideal candidate should possess a keen analytical mindset, be comfortable working in a cross-functional, fast-paced environment, and demonstrate the ability to take ownership of technical challenges. This role involves end-to-end development, from understanding business requirements to delivering scalable, high-quality solutions, while continuously seeking improvement and innovation. 

KEY RESPONSIBILITIES 

• Analyze entity relationships to design and implement efficient, scalable code solutions.
• Develop reports and conduct thorough analysis to identify defects and recommend enhancements. 
• Perform root cause analysis to resolve issues effectively and prevent recurrence. 
• Offer technical recommendations and develop improvement plans based on data-driven insights. 
• Apply a curious, problem-solving mindset to tackle complex business challenges and propose innovative solutions.   

 REQUIRED QUALIFICATIONS: 

• 5+ years of hands-on experience with Java, HTML5, Angular, TypeScript, JavaScript, and React. 
• Demonstrated knowledge or strong interest in full stack development. 
• Solid experience working with RESTful services, independent of platform.
• Proficiency in Oracle or SQL Server, with the ability to define data flow, high-level data design, and relationships.
• Exposure to AWS Cloud technologies and cloud-based development. 
• Working knowledge of version control tools such as Git or SVN.
• Experience implementing automated testing platforms and writing unit tests. 
• Proven ability to collaborate with cross-functional teams including Technical Leads, Product Managers, and Designers. 
• Strong communication skills with a flexible, team-oriented approach. 
• Prior experience working with US-based clients and adaptability to shifting priorities. 
• Self-driven and accountable, with a strong sense of ownership and responsibility.

What you’ll get:

• Career growth. With market-leading training and an unwavering commitment to owning your career plan, you can grow your career to new heights. • Real rewards. We offer competitive and transparent pay practices, top-of-the-range wellbeing programs, and brilliant opt-in benefits. Because we believe companies should offer more than just a salary. • Meaningful purpose. Our products and solutions have real-life impact on people and organizations across the globe. Our innovations make a difference. • Life flexibility. We want you to bring your best self to work every day. We understand that you can only do that with quality time to care for yourself, your loved ones and your community. • An inspiring culture. Find yourself surrounded by leaders that care, invested teammates, and like-minded groups where you’ll feel at home. • Industry leadership. Play your part in a fast-growing organization known for excellence, profitability, and stability.

What you’ll do:

• Work alongside Software Engineers to develop cool new features and enhancements in our platform services space that will delight our customers • Participate in elaboration and design sessions to understand and refine requirements to be implemented • Build unit tests and automation test suites to ensure our products deliver the highest quality • Collaborate with scrum team members during sprint planning and daily standups and share your accomplishments during sprint reviews • Provide constructive and honest feedback during code reviews and sprint retrospectives • Work with Enterprise Architects to design our services

What you’ll need:

• 8+ years full-stack software development experience, ideally in a SaaS or micro service-based system • Experience with our technology stack: .NET, C#, SQL, React, Web APIs and entity framework; AWS preferred • Exposure to design principles such as: SOLID/DRY design, Objectoriented design patterns, N-Tier software architecture, threading and synchronization, relational database design, etc. • A passion for problem solving and innovation with the desire to learn and grow • Ability to work well in a remote team environment and attitude to focus on team specific goals and objectives • Ability to drive results through your job competencies of collaboration, software programming and development, and technical problem solving • Ability to drive results through NAVEX core competencies of accountability, customer focus, drives results and instills trust

We are from Grups Automation , Providing solution in Automation Industry

Refer :www.grupsautomation.comJob Profile : Jr PLC programmerResponsibilities : Comletion of PLC , HMI , SCAda and VFD based projects Programming and Commissioning

Min Qualification : Graduate / BE / Btech / DiplomaExperience : Fresher of With 2 Years ExperienceGender : M/ FLocation : VasaJoining time : At earliestCTC : 1.5 to 4 Lacs/ Yr : As per performance InterviewDuty Time - 9.30 to 6Weekly off : Sunday

Company Description

Gencosys Technologies Pvt. Ltd. is a leading Information Technology company with a strong presence and customer base in South Asia, Middle East and Africa, Asia Pacific, Kingdom of Saudi Arabia, and North America. We provide comprehensive IT support and solutions to businesses in various industries.

Role Description

This is a full-time on-site role for a Search Engine Optimization Specialist at our Lucknow location. The Specialist will be responsible for conducting keyword research, performing SEO audits, building links, analyzing web analytics, and implementing on-page SEO techniques to improve website rankings and visibility.

Qualifications

• Keyword Research and SEO Audits
• Link Building and Web Analytics
• On-Page SEO
• Experience in optimizing websites for search engines
• Understanding of SEO best practices and industry trends
• Proficiency in web analytics tools and SEO software
• Familiarity with HTML, CSS, and JavaScript
• Excellent analytical and problem-solving skills
• Strong communication and collaboration abilities
• Bachelor's degree in Marketing, Computer Science, or related field

Assist with the development, execution, management, and measurement of digital marketing programs and campaigns that drive customer awareness, traffic, sales and retention across D2C eCommerce touchpoints

• The desired candidate must be from a D2C company.
• Strong hands-on experience in handling e-commerce platforms/websites.
• MBA- Marketing with minimum of 3 years experience in the same role.
•  

Responsibilities:

1. Develop, propose, and execute a robust promotion plan in partnership with brand teams to drive sales on owned D2C platforms

2. Create D2C channel from scratch for a brand as well as run an existing one

3. Activate key marketing channels (social, SEM, SEO, display, email, influencer, and affiliate marketing) to drive qualified traffic

4. Utilize analytics tools such as Google Analytics and Adobe analytics to assess and optimize the performance of sites, campaigns, and marketing channels

5. Utilize web and sales analytics data to analyze business performance and provide insights and recommendations for growth

6. Develop and propose innovative marketing programs and initiatives to grow the D2C business.

7. Effectively provide executive stakeholders with timely promotion and marketing campaign performance reports

8. Ensure content marketing and content updation on own channel to engage consumers

9. Launch a long-running program to ensure higher retention and drive repeat purchases

Requirements:

 Experience in running D2C channels from an end-to-end perspective

 Experience in data analytics and use of web analytics tools, such as Google Analytics, to assess and report site and channel performance

 Understanding of consumer behavior and market trends

 High result orientation – getting things done on time and as per agreed-upon norms.

 Good Communication Skills

 Attention to detail;

 Creativity

 Good research capabilities

Job Description

We are looking for a talented Sr. Web Designer to create amazing user experiences.  Your creativity able to translate high-level requirements into interaction flows and artifacts, and transform them into beautiful, intuitive, and functional user interfaces.

Responsibilities

• Create visual/graphic design standards, maintain image library
• Well versed with Photoshop, Coral Draw, Flash, Illustrator, Strong HTML, CSS3
• Expertise and experience in Web design and development, print and online media
• Strong knowledge of Web and design principles
• Strong conceptual development, layout and illustration skill
• Experience of managing intranets independently
• Work on campaigns for internal teams, which will include intranet banners, mailers, posters, wallpapers, etc.

Additional Requirements:

1. 6-8 years of Solid UI experience background.
2. A bachelor/master’s degree in interaction design or related UI degree
3. Proficiency in Photoshop, Illustrator, UXPin, Balsamiq, Axure RP or other visual design and wire-framing tools
4. Proficiency in HTML5, CSS3, and JavaScript for rapid prototyping
5. Experience in developing responsive multi-platform cross browser / multi resolution user interfaces and design
6. Ability to deal with ambiguity and change.
7. Ability to work with business leaders / multiple teams.
8. Ability to recommend intuitive user journeys / interfaces and proactively evolve product design
9. Excellent communication, interpersonal, and organizational skills
10. Proactive and communicative to be closely aligned within the Product Management and customer requirements.
11. Exposure to business process workflow.
12. Start-up work culture mindset.