Service Delivery Manager

The role is responsible for building a vertical payments experience across all the payments for a Vehicle. All users are from cities in tier 2/3/4 who are mobile-first and have close to no exposure to digital payments

BlackBuck will be building a network of merchants across multiple categories and will be driving payments via in-house payment solutions and 3rd party integrations

• Own the strategic vision and product roadmap
• Create a clear career path for your managers and the team beneath. Nurture and grow them with regular and deep
• Contribute to product strategy, manage business goals and develop teams
• Define simple and easy to use digital payments experience for tier 2/3/4 customers
• Define user stories for end-to-end features
• Regularly coordinate with multiple 3rd parties for integrations
• Work closely with engineering teams and design teams to deliver the product to market on timelines
• Define metrics to measure the health and success of all features

• Have an entrepreneurial spirit and possess a total of 7 -8 years of experience and spent at least 4-5 years in product management of which must have spent at least 2 years in Indian payment ecosystem and a track record of creating innovative solutions
• Demonstrated success as product manager for large-scale consumer-facing products

1. Key Responsibilities

• Manage on-time and on-budget delivery with planned profitability, consistently looking to improve quality and profitability
• Lead the onsite project teams and ensure they understand the client environment
• Responsible for Backlog growth - Existing projects + Renewals/Extensions of current projects + Rate Revisions
• Responsible for driving RFPs / Proactive bids
• Build senior and strategic relationships through delivery excellence 
• Understand the client environment, issues, and priorities
• Serve as the day-to-day point of contact for the clients

Skills:

• Strong proficiency in JavaScript, including DOM manipulation and the JavaScript object model
• Thorough understanding of React.js and its core principles
• Experience with popular React.js workflows (Redux)
• Familiarity with newer specifications of ECMAScript
• Experience with data structure libraries (e.g., Immutable.js)
• Knowledge of isomorphic React is a plus
• Familiarity with RESTful APIs
• Knowledge of modern authorization mechanisms, such as JSON Web Token
• Familiarity with modern front-end build pipelines and tools
• Ability to understand business requirements and translate them into technical requirements
• A knack for benchmarking and optimization
• Familiarity with code versioning tools (such as Git, SVN, and Mercurial)

Job description :

iOS DEVELOPER :

What we are looking for

• BS/MS degree in Computer Science, Engineering or any relevant degree to the field
• Proven working experience in software development
• A deep familiarity with Swift and Cocoa Touch
• Experience working with iOS frameworks such as Core Data, Core Animation, Core Graphics and Core Text
• Experience with third-party libraries and APIs
• Working knowledge of the general mobile landscape, architectures, trends, and emerging technologies
• Solid understanding of the full mobile development life cycle

• Perks of working at an IT company is you get to work with the coolest products
• Our work is acknowledged internationally hence you will get good exposure to the international market too
• We love when employees have a good work-life balance so 2nd and 4th Saturdays are an off for you to stay with your family and friends
• We are a group of millennials working together so we assure you that there won't be a boring day at work

About Us:

Pixster Studio is a fast-growing tech company focused on building and marketing mobile applications. Despite being such a young company, we've already achieved notable results, with over 10M downloads of our apps, and millions of users active every month. Our goal? Becoming the #1 app developer and publisher in India. And our ambitions don't end there! We invest immensely in our team, and we couldn't be more proud of each other. We are a group of extremely young, talented, and ambitious software engineers, marketer, and graphic designers. We work from our amazing headquarters in Ahmedabad. We're always on the lookout for people that want to be part of our ber-challenging journey to build one of the greatest tech companies in the India. 

Responsibilities

• Interact with customers to provide and process information in response to inquiries about our products such as SMS / Cloud telephony and Voice through calls and email.
• Interact with customers regarding their concerns/requests about products and services over calls and email.
• Manage the tickets over the ticketing tool.
• Handle the calls received from clients.
• Process requirements, modifications, and escalate complaints across a number of communication channels.

Skill sets

• Excellent communication and presentation skills.
• Strong customer handling skills over calls and active listening.
• Ability to multitask, prioritize and manage time effectively.
• Ability to stay calm when customers are stressed or upset.
• Ready to work in a 24X7 environment.
• Good computer skills.
• Proficient in Microsoft Office Applications.

Education Required

• Graduate in Technical field (B.Tech, M.Tech, BCA, MCA, B. Sc , Diploma)

• Familiarity with the http://asp.net/">ASP.NET framework, SQL Server and design.
• Hands on experience using C# .NET, MVC, Oops Concept, Jquery, Bootstrap.
• Knowledge of  .NET languages 
• Familiarity with architecture styles/APIs (REST, RPC)
• Understanding of Agile methodologies
• Strong attention to detail
• Excellent troubleshooting and communication skills
• Knowledge of REST and RPC APIs
• Angular will be an advantage
• Able to work well in a team setting

Daily monitoring of Quantum's processes to ensure file transmissions to and from the system

• Ensure that any Quantum production issues with an emphasis on the modules ( Cash Management, Bank Reconciliation, Foreign Exchange, I/C loans, Money Market, Investments, etc.) are resolved on time
• Actively working with Quantum and internal IT teams to resolve issues with bank files and data transmissions between Quantum and other systems including retrieval of market rates

• Software Developer (Must have experience in all technologies .Net, Angular JS, MVC, jQuery & Sql Server) – 4 to 5 years’ experience