Technomine Group

Position: Customer Service Executive

Company: Technomine Group (UK Travel Operations)

About Us:

Technomine Group is a global outsourcing and operations partner supporting clients across the UK, US, and Canada. Our UK-based travel division delivers premium travel support and customer experience management. We are now welcoming fresh, enthusiastic minds to join us as Travel Desk Admin Executives for our UK travel process.

Role Overview:

An incredible opportunity for freshers to gain international exposure in travel operations! You’ll handle backend travel coordination, ensure smooth booking processes, assist with travel administration, and collaborate with UK teams for seamless operations.

Key Responsibilities:

• Manage travel bookings, reservations, and related documentation.
• Handle customer queries via email, chat, or phone.
• Maintain accurate travel records, itineraries, and invoices.
• Coordinate with UK counterparts to ensure process adherence.
• Work in rotational shifts to support UK operations.

Required Skills & Qualifications:

• Graduate in any discipline (Freshers welcome!)
• Good command over English (written & verbal)
• Basic computer proficiency (MS Office, emails, data entry)
• Strong attention to detail and willingness to learn
• Comfortable working in rotational shifts

 What We Offer:

• 5 days working with rotational shifts
• Opportunity to work with a UK-based travel company
• Global exposure & career growth within Technomine Group
• Food provided, Leave Encashment, Provident Fund, Accommodation

Work Type: Full-time, Permanent

Location: Navrangpura, Ahmedabad, Gujarat (In-person role)

Technomine Group is expanding its in-house accounting team and hiring for the following onsite roles at our CG Road, Ahmedabad office:

• Sr. Accounts Officer
• Jr. Accounts Officers (2 Positions)

Location: CG Road, Ahmedabad (Onsite)

Shift Timing: 1:30 PM–10:30 PM / 2:00 PM–11:00 PM IST

Working Days: 5.5 days per week

Accommodation: Provided with two meals per day for out-of-station candidates

• Current CTC
• Expected CTC
• Notice Period

Technomine Group of Companies

🌐 www.technomine.biz

Get an opportunity to work with Technomine’s in-house accounting team serving UK, US, Canada, and Australian clients — and gain international exposure in a professional, growth-driven setup.

Key Responsibilities:

• Manage Accounts Receivable (AR) & Accounts Payable (AP)
• Prepare and review VAT Returns under UK standards
• Maintain books and reports under GAAP
• Work extensively on Xero & QuickBooks
• Perform reconciliations, journal entries, and support month-end closing
• Collaborate with internal and client-side teams

Requirements:

• Graduate/Postgraduate in Accounting, Commerce, or Finance
• Mandatory: Experience with Xero, QuickBooks, VAT, GAAP, AR & AP
• Prior exposure to UK or international accounting preferred
• Strong analytical and communication skills

What We Offer:

• Competitive pay based on experience
• Global accounting exposure (UK/US/CA/AUS)
• Accommodation & meals for outstation candidates

Job Summary

The Surveillance Support Executive is responsible for monitoring live CCTV feeds, identifying unusual activities, preparing incident reports, and supporting the smooth functioning of 24×7 surveillance operations. The role requires strong attention to detail, quick decision-making, and effective communication while working in a fast-paced monitoring environment.

Key Responsibilities

1. Monitoring & Incident Management

• Monitor live CCTV feeds and surveillance systems in real time.
• Immediately identify and report any suspicious, unsafe, or unusual activities.
• Escalate critical incidents to Team Leads/Managers as per SOP.
• Maintain accurate logs of events and activities throughout the shift.

2. Reporting & Documentation

• Prepare detailed incident reports with timelines, screenshots, and observations.
• Maintain shift-wise documentation, handover notes, and daily activity logs.
• Ensure timely data entry and update of surveillance records.

3. Operational Support

• Support Team Leads in coordinating shift operations.
• Conduct routine system health checks (camera status, connectivity, alerts).
• Report any technical issues related to cameras, NVRs, or monitoring systems.

4. Compliance & SOP Adherence

• Follow all standard operating procedures (SOPs) for monitoring and reporting.
• Adhere to client-specific protocols and confidentiality guidelines.
• Ensure compliance with data security standards.

5. Coordination & Communication

• Communicate proactively with internal teams, technical support, and clients when required.
• Provide clear and timely handovers at shift changes.
• Maintain professional communication at all times.

Required Skills & Qualifications

• Minimum HSC/Graduate in any discipline.
• 0–2 years of experience in CCTV monitoring / BPO / security operations (freshers welcome).
• Strong observation skills with the ability to multitask.
• Basic computer proficiency (MS Office, email etiquette).
• Good verbal & written communication skills.
• Ability to work in 24×7 rotational shifts, including nights.
• Calm and composed under pressure with a high level of integrity.

Preferred Skills

• Experience in remote monitoring / security control room operations.
• Knowledge of CCTV systems, NVR/DVR, and surveillance tools.
• Ability to prepare incident logs and documentation accurately.

Benefits

• 5 days working with rotational weekly offs
• Night shift allowance (if applicable)
• Growth opportunities in surveillance & security operations
• Professional work environment