11+ Customer Success Jobs in Kochi (Cochin) | Customer Success Job openings in Kochi (Cochin)

About Hamleys:

Hamleys is not just a Toy Store but an entire Toy experience. Currently there are more 125 stores in India and we are present in more than 20 countries. 365 days of play is the brand philosophy of Hamleys. At Hamleys we believe in giving our customers an Instore experience that helps him build memories for lifetime.

Job Title: Fun Consultant

Grade: A1

Role:

• Warmly welcome and approach each customer – customer’s inclination to shop starts right from the first step & eye contact.
• Believes and lives the attitude of “Sheer customer delight” – go beyond
• To efficiently adhere to all “company procedures and policies.”
• To work with the team to achieve award winning “customer service.”

Key Responsibilities:

• Contribute to achieve store KPIs.
• Utilize the knowledge of trends and guide each customer on “what suits better” – in line with the customer needs, individuality and product range.
• Believes and lives the attitude of “Sheer customer delight” – go beyond

Desired Skills & Abilities

• Superior understanding of Indian retailing and global trends.
• Good communication and interpersonal skills - understand customer needs
• Good at relationship building - conversion to sales
• Ability to follow brand and store guidelines
• Good operations experience – receiving stock, inventory keeping, cash handling etc.

We are looking for passionate and highly driven Study Abroad Counselors to join our dynamic team.

Responsibility :

· Counsel and sell Abroad study courses to Indian Students

 CTC :

5 LPA to 7 LPA (Upto 25% hike on last CTC but under 7 LPA)

Required Skills :

 · High Sales Accumen

· Experience of High Ticket Size Sales

· Career Stability: ( Must have atleast spent 1 year in one organisation )

· Ready to handle Sales and Target Pressure

Work Experience :

· Atleast 1 year experience in EdTech is mandatory

Languages known:

· English + Telugu (Preferred)

Working hours :

· 10am-8pm

Please Note : Candidate might be required to travel for F2F Sales as per Business requirement

Age

· Maximum 32 years

Locations : Coimbatore ,Kochi, Chennai, Vijaywada

Data Delivery Manager is responsible for managing and overseeing the end-to-end delivery of data

solutions, from data architecture and ingestion to processing, analysis, and reporting. This role

ensures that data projects are completed on time, within scope, and aligned with business

objectives. The Data Delivery Manager works with cross-functional teams, including data

engineers, analysts, and other stakeholders, to deliver high-quality data solutions. Key

Responsibilities: Project and Program Management: o Lead and manage the delivery of data-

driven projects, ensuring they are completed on time and within budget. o Develop and maintain

project plans, timelines, and resource allocation. o Monitor project progress and proactively

identify risks, implementing solutions to ensure successful project completion. o Ensure alignment

between data initiatives and business goals, maintaining continuous communication with

stakeholders. Stakeholder Engagement: o Serve as the primary point of contact between business

stakeholders and the data team, translating business requirements into technical specifications. o

Collaborate with business leaders to understand data needs and develop solutions that meet

those needs. o Provide regular updates on project status, risks, and key deliverables to

stakeholders and leadership teams. o Facilitate meetings to gather requirements and

communicate project milestones. Data Strategy & Architecture: o Oversee the design and

implementation of data solutions that support business objectives. o Ensure adherence to data

governance and quality standards throughout the data pipeline lifecycle. o Collaborate with data

architects to define scalable, secure, and high-performance data architectures. o Support data

integration initiatives across different platforms, ensuring smooth and efficient data flow. Team

Leadership and Development: o Manage cross-functional teams of data engineers, analysts, and

other professionals to deliver projects effectively. o Provide leadership and mentoring to team

members, fostering a culture of collaboration, innovation, and continuous learning. o Set clear

expectations, performance goals, and career development opportunities for the team. o Address

and resolve any team challenges, ensuring high levels of productivity and motivation. Quality

Assurance: o Ensure the accuracy, reliability, and quality of data solutions by implementing robust

testing, validation, and review processes. o Develop and enforce data standards, best practices,

and methodologies to ensure consistent, high-quality deliverables. o Drive continuous

improvement initiatives, analyzing past projects and identifying areas for enhancement. Risk

Management and Troubleshooting: o Identify potential risks to project delivery, including data

pipeline issues, resource shortages, or technical blockers, and implement mitigation strategies. o

Troubleshoot and resolve data-related issues and challenges during the project lifecycle.

Reporting and Analytics: o Oversee the creation and maintenance of data dashboards, reports, and

performance metrics. o Ensure that data solutions provide actionable insights for the business,

driving informed decision-making. Experience: o 5+ years of experience in managing programs

related to data management, data engineering, or analytics. o Proven track record in managing

data projects and delivering data solutions in a timely manner. o Experience with data integration,

data warehousing, and data modeling. o Strong understanding of data pipeline management, ETL

processes, and data analytics. Skills: o In-depth knowledge of data management tools and

technologies (e.g., SQL, NoSQL, ETL tools, cloud platforms such as AWS, Google Cloud, or Azure).

o Proficient in project management methodologies (Agile, Scrum, Waterfall). o Strong leadership

and team management skills, with the ability to drive collaboration across different functions. o

Excellent communication skills with the ability to translate complex data-related concepts into

understandable terms for non-technical stakeholders. o Analytical mindset with strong problem-

solving abilities. o Knowledge of data visualization and reporting tools (e.g., Power BI, Tableau,

Looker) is a plus. Certifications: o Project Management Professional (PMP) or Scrum Master

certification (preferred). o Data-related certifications (e.g., AWS Certified Big Data, Google

Professional Data Engineer) are a plus. Preferred Skills: o Experience with big data technologies

(e.g., Hadoop, Spark, Kafka). o Familiarity with machine learning or AI applications related to data

solutions. o Experience with data governance and compliance (e.g., GDPR).

Job Title: Developer

Location: [Company Location or Remote]

Job Type: [Full-time/Part-time/Contract]

Experience Level: [Entry-level/Junior/Mid-level/Senior]

Job Summary:

We are seeking a skilled Developer to design, develop, and maintain high-quality software solutions. The ideal candidate should have strong problem-solving abilities, proficiency in programming languages, and a passion for technology. You will work closely with cross-functional teams to develop scalable and efficient applications.

Key Responsibilities:

• Design, develop, test, and deploy software applications.
• Write clean, efficient, and well-documented code.
• Collaborate with designers, product managers, and other developers.
• Troubleshoot and debug applications to optimize performance.
• Stay updated with emerging technologies and industry trends.
• Participate in code reviews and provide constructive feedback.
• Integrate third-party APIs and databases as needed.
• Ensure software security, scalability, and maintainability.

Required Skills & Qualifications:

• Bachelor’s/Master’s degree in Computer Science, Engineering, or a related field.
• Proficiency in [mention relevant programming languages, e.g., Python, Java, JavaScript, C++].
• Experience with [mention frameworks, e.g., React, Angular, Django, Flask, Spring Boot].
• Knowledge of databases such as [MySQL, PostgreSQL, MongoDB].
• Familiarity with version control systems like Git and GitHub.
• Strong problem-solving and analytical skills.
• Excellent teamwork and communication skills.
• Ability to work in an agile development environment.

Preferred Qualifications (if applicable):

• Experience in cloud technologies like AWS, Azure, or Google Cloud.
• Knowledge of DevOps practices and CI/CD pipelines.
• Experience with containerization tools like Docker and Kubernetes.
• Understanding of AI/ML concepts (for AI-related roles).

Benefits:

• Competitive salary and performance-based bonuses.
• Flexible work hours and remote work options.
• Health insurance and wellness programs.
• Career development and learning opportunities.
• Friendly and collaborative work culture.

Do you love building beautiful and functional web applications? Are you comfortable working on both the user-facing side and the server-side? If so, then we want to hear from you!

We are searching for a talented Full Stack Developer to join our growing team. In this role, you will be responsible for the entire development lifecycle of our web projects, from developing user interfaces to building robust back-end systems.

Responsibilities:

• Collaborate with designers to translate UI/UX designs into responsive, interactive, and visually appealing web pages using HTML, CSS, JavaScript, and Bootstrap.
• Develop secure and scalable back-end applications using PHP.
• Build and manage back-end services and integrate front-end elements with server-side logic using PHP.
• Integrate with third-party APIs and CMS like Wordpress and Shopify.
• Write clean, maintainable, and efficient code while adhering to best practices.
• Test and debug code to ensure functionality and performance.
• Collaborate with designers, product managers, and other developers.
• Customize and manage WordPress and Shopify websites, ensuring optimal performance and user experience.
• Troubleshoot and debug issues across the full stack to ensure smooth functionality.
• Stay updated with the latest industry trends and technologies to ensure our solutions remain current and effective.

Qualifications:

• Proven experience as a Full Stack Developer.
• Proficiency in HTML, CSS, JavaScript (including libraries like jQuery or React), and Bootstrap.
• Strong understanding of back-end development concepts like databases and APIs.
• Experience with PHP and familiarity with CMS platforms like Wordpress and Shopify is a plus.
• Excellent problem-solving and debugging skills.
• Strong communication and collaboration skills.
• Ability to work independently and as part of a team.
• Knowledge of SEO best practices and website optimization.
• Familiarity with RESTful APIs and AJAX.
• Experience with e-commerce platforms and payment gateway integration.
• Knowledge of database management and SQL.

If you are a passionate and skilled developer who is looking to make a real impact, we encourage you to apply!

Causality Biomodels is an Indo-German life science informatics company that focuses on the development of data-based solutions in the bioinformatics sector. Specifically, we work using semantic integration & information extraction methods, knowledge & data organization, and advanced statistical & machine learning techniques in the context of life sciences.

The team Causality Biomodels is searching for a full stack developer with a strong focus on Python, capable of taking on a lead developer role.

You will be mainly focusing on the following areas:

• Implementing new features by modifying our backend system and UI according to the product backlog and discussions with the team.
• Rapid prototyping to explore new directions based on current research developments.
• Design, development and maintenance of APIs, as well as product and add-on components.
• Maintenance of code integrity and organization.

The requirements are:

• Successfully completed bachelor’s or master’s degree in computer science or in related fields such as Bioinformatics.
• At least 2 years of professional software engineering experience.
• High proficiency in Python and ability to write clean and well-documented code (must).
• Experience with cloud-based development using AWS (preferred), GCP or Azure.
• Experience with Docker and container-based deployment.
• Proficiency in JavaScript.
• Experience with at least one database system (SQL or no-SQL).
• High familiarity with Git.
• Experience with agile development practices.
• Experience with CI/CD and automated testing.
• Very strong English skills (both verbal and written).

Bonus points for:

• Knowledge about machine learning or data science.
• Experience with Python packages SpaCy, scikit-learn, flask and fastapi.
• Experience with JavaScript libraries React and Redux/Context.
• Experience with Gitlab CI/CD pipelines.
• Experience working with knowledge graph data.
• Knowledge and experience in bioinformatics methods.

Role Description:

• Lister is actively engaged with client across digital transformation and engineering
• As a part of this engagement, you will be working with our clients on solution design and architecture, technology decisions, while co-ordinating technical efforts for the team
• As a Technical Lead:, You will need to collaborate with Solution Architects define technology
• roadmap, evaluate/recommend technologies, architect and design solutions, Work
• with other developers to oversee the development and implementation
• You will translate functional requirements from business stakeholders to the technical
• team for implementation
• You will need to troubleshoot design flaws and system bottlenecks
• You will have to be hands-on with code reviews and evaluate implementation for performance and scale
• Manage communication between our clients and internal teams in India and USA
• Coordinate with the offshore team to deliver projects across work streams, Identify risks, issues and blockers to progress and mitigate them for the team
• Rapidly gain an understanding of project requirements and drive execution
• Work with delivery team to ensure the highest quality of materials are being produced and all client needs are met.

Skills Required:

• Excellent understanding of backend and frontend components in the following stack: NodeJS, TypeScript, Javascript, ReactJS, multiple RDBMS and NoSQL databases like Postgres, MySQL, MongoDB Experience of working on AWS services (Lambda, Step functions, SQS, S3 SNS)
• Microservice design pattern is a must
• Experience in Docker, Kubernetes, containerization and CI/CD pipelines is preferable
• Experience in software development tools like Prettier, CodeCov, Snyk, etc..
• Excellent verbal and written communication skills; client facing and interpersonal skills; must be a listener, a presenter, and a people-person
• Experience in Designing scalable architecture systems for Node-based applications
• Ability to grasp complex implementations; Proven results of delivering client solutions
• Should have experience of working with offshore team
• Experience in working on large scale technology transformation projects for product companies is preferable
• Technology contributions to open source projects will be an added advantage
• Should have completed Certifications or training on AWS (AWS Solutions Architect), NodeJS, front-end frameworks.