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Customer Success Jobs in Kochi (Cochin)

11+ Customer Success Jobs in Kochi (Cochin) | Customer Success Job openings in Kochi (Cochin)

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Reliance Brands Ltd.
Nazim Kapadia
Posted by Nazim Kapadia
Mumbai, Navi Mumbai, Delhi, Gurugram, Noida, Chandigarh, Surat, Pune, Ahmedabad, Chennai, Kochi (Cochin), Bhopal, Indore, Patna, Kolkata, Lucknow
0 - 3 yrs
₹1L - ₹2L / yr
Customer Service
Retail
Know your customer
Customer Success
Sales
+2 more

About Hamleys:

Hamleys is not just a Toy Store but an entire Toy experience. Currently there are more 125 stores in India and we are present in more than 20 countries. 365 days of play is the brand philosophy of Hamleys. At Hamleys we believe in giving our customers an Instore experience that helps him build memories for lifetime.

 

Job Title: Fun Consultant

Grade: A1

Role:

  • Warmly welcome and approach each customer – customer’s inclination to shop starts right from the first step & eye contact.
  • Believes and lives the attitude of “Sheer customer delight” – go beyond
  • To efficiently adhere to all “company procedures and policies.”
  • To work with the team to achieve award winning “customer service.”

Key Responsibilities:

  • Contribute to achieve store KPIs.
  • Utilize the knowledge of trends and guide each customer on “what suits better” – in line with the customer needs, individuality and product range.
  • Believes and lives the attitude of “Sheer customer delight” – go beyond

Desired Skills & Abilities

  • Superior understanding of Indian retailing and global trends.
  • Good communication and interpersonal skills - understand customer needs
  • Good at relationship building - conversion to sales
  • Ability to follow brand and store guidelines
  • Good operations experience – receiving stock, inventory keeping, cash handling etc.
Read more
Ez Space Pvt Ltd
Rino Thomas
Posted by Rino Thomas
Kochi (Cochin)
2 - 4 yrs
₹2.4L - ₹5.4L / yr
skill iconVue.js
NuxtJs (Nuxt.js)
skill iconPHP
skill iconLaravel
MySQL

Strong knowledge in Laravel.

● Should be having excellent development expertise in programming PHP, AJAX, OOPS Concept, Architecture, MySql, Normalization, JavaScript/Jquery and MVC architecture with a commitment to performance and efficiency.

● Workwith frontend technologies including Vue.js/ Nuxt js (basic knowledge) or React.

● Thorough knowledge of languages Java script, HTML5, CSS3, Object Oriented programming and design patterns.

Read more
Rawdata Technologies Pvt Ltd
Megha Panicker
Posted by Megha Panicker
Kochi (Cochin)
3 - 5 yrs
₹3.5L - ₹5.5L / yr
skill iconAngular (2+)
skill iconAngularJS (1.x)

Responsibilities

  • Writing clean, high-quality, high-performance, maintainable code
  • Develop and support software including applications, database integration, interfaces, and new functionality enhancements
  • Responsible for the product development and maintenance
  • Analyze and resolve performance bottlenecks

Requirements

  • 3+ Years of experience in Web Application Development
  • Should excel in working with large-scale applications and frameworks
  • Expert in Programming using Angular 8/10/11, Web API
  • Should have knowledge in Relational and Non-Relational databases (NO SQL).
  • Strong knowledge of SDLC methodologies – Agile/Scrum
  • Very good development skills in front end technologies/javascript.
  • Good understanding of Object-Oriented Programming, Design Concepts & Unit Testing
  • Good understanding of Web Security Concepts

 

Read more
Tier 1 MNC

Tier 1 MNC

Agency job
via People First Consultants by Aishwarya KA
Bengaluru (Bangalore), Hyderabad, Chennai, Kochi (Cochin), Coimbatore, Pune, Mumbai, Kolkata, Noida, Gurugram
5 - 12 yrs
₹6L - ₹15L / yr
SDA
ISE
IEEE 802.1X
Simple Network Management Protocol (SNMP)
VLAN
+5 more

Primary Skills – SDA, DNAC, Cisco ISE, Routing and switching and Troubleshooting NAC, 802.1x, Supplicant configuration, 

Switching Skills- IOS upgrade, SNMP, VLAN, STP, VSL

Routing Skills-OSPF, BGP, ISIS

Network Monitoring Tools- Cisco Prime (Integration, monitoring, and troubleshooting)

 

  1. Must have hands on experience in Implementing NAC,802.1x (Wired & Wireless)
  2. Strong knowledge on CAMPUS LAN Architecture and implementation
  3. Hands on experience in Routing, Switching, Cisco SDA, DNAC, Cisco ISE, Assurance
  4. Working experience in Cisco prime infra, Monitoring, Integration and Heat map generation
  5. Should have detailed technical understanding, troubleshooting of STP protocols (STP, PVST, RSTP, MSTP)
  6. Perform IOS upgrades on Switches and WLCs
  7. Troubleshoot skills on Quality of Service, Multicast and HSRP, Dot1x protocols, IPSLA
  8. Troubleshooting skills on Cisco VSS, VSL and stacking technologies 
  9. Should have detailed technical understanding, troubleshooting and support of, Routing protocols (OSPF, BGP), MPLS in an enterprise environment.
  10. Perform root cause and troubleshoot network outages
  11. Should be proficient in Wireless technology, implementation, and troubleshooting
  12. Deliver reports on the actions performed.
  13. Hands-on experience with the networking products Like Cisco 6800, 9500,9400,9300, 3800, 2960x and 3650 switches. Juniper EX8200,EX4200,EX3300 and EX2200 switches
  14. Strong ability to troubleshoot complex network issues and Identify, diagnose, and resolve different types of network problems.

 

 

Secondary Skills –

 

  1. CCNP Certification
  2. Project Management: Managing individual network projects within the scope of the Network Team
  3. Excellent technical and business communication skills, both oral and written
Read more
Lister Technologies

at Lister Technologies

8 recruiters
Ramya Selvan
Posted by Ramya Selvan
Chennai, Mysore, Coimbatore, Kochi (Cochin)
4 - 6 yrs
₹5L - ₹15L / yr
Salesforce
Software Testing (QA)
Test Automation (QA)
Functional testing
Manual testing
+1 more
Qualifications : BE / B.Tech / MCA
 
Essential Skills :
  • Helps Test Lead to prepare the Test Plan and coordinate with Test Engineers during Testing Phase
  • Performs Bug Analysis, understands the client requirement and help Test engineer to prepare the test cases
  • Ability to multi-task/handle several projects effectively and deliver within timeline
  • Peer Reviews the test cases, understands the Test Plan and write Automation test cases
  • Able to write Scripts in languages like Java, Ruby, Python, etc.,
  • Able to review the Scripts written, able to run the Maintenance / New Scripts and identify the issues
  • Knowledge on automation test reports (TestNG, Allure, JUnit reports etc)
  • Define onboarding documents for technology and domain for the teams
  • Train/Mentor and evaluate juniors on testing specializations
  • Exihitbit strong expertise in one of Load Testing - Jmeter (or similar tools) or Api Testing - Rest client/postman or DB testing
  • Perform cross Browser / device compatibility testing using automation
  • Understand and contribute to sprint release cycle process, ensure 100% test coverage and follow JIRA hygiene
  • Besides the job specific responsibilities strictly adheres to the policies and procedures of the organization
Role Description :
  • Excellent communication (verbal and written) - Articulates clearly, concisely  and with context at all times, High confidence and assertiveness skills
  • Has a cordial work relationship with peers and manager
  • Speaks his/her mind even during challenging situations, Proactively seeks help /assistance when in need
  • Ability to Develop self and others - Takes feedback positively and works on it seriously, Is not afraid of making mistakes as part of learning
  • Open to working across projects and technologies, Good analytical and logical skills
  • Understands requirements quickly and accurately
  • Proactively thinks through the solution and seeks clarification before coding
  • Explores the root causes of problems before taking action
  • Quickly learns the latest developments in technology and is able to apply it to the projects
  • Good Interpersonal Skills - Builds good working relationship with team members and customer stakeholders (Product owners and Scrum master etc)
  • As a QA person - Show extreme attention to details and nuances
Read more
WebCastle Media

at WebCastle Media

1 recruiter
REMiz Rahnas
Posted by REMiz Rahnas
Kochi (Cochin)
1 - 4 yrs
₹2L - ₹4L / yr
skill iconHTML/CSS
skill iconAdobe Illustrator
Adobe Photoshop
Interaction Design
Mockups
+2 more
Experienced person in UX / UI Designing​ for Web
Read more
Lister Technologies

at Lister Technologies

8 recruiters
Vignesh Paramasivam
Posted by Vignesh Paramasivam
Remote, Chennai, Coimbatore, Mysore, Kochi (Cochin)
5 - 10 yrs
₹15L - ₹20L / yr
skill iconJava
Selenium
Test Automation (QA)
Software Development
SDET

Essential Skills

  • Java, Spring, Java Script, understanding of design patterns, Selenide/Selenium, Feign, TestNG, Rest API, Karate, GEB, Oracle, Dynamo DB, Rest Assured.
  • Develop and enhance next generation Test Engineering Automation solutions in a Continuous Integration environment (CI/CD pipeline)
  • Should be able to understand the components and basics of AWS
  • Must have strong knowledge in developing various automation frameworks for front end back-end and middle tier,.
  • Experience with both UI and API automation.
  • Experience in working on project using agile software development principles.
  • Experience in building test plans, executing strategy and reporting
  • Should be able to work independently with very minimal support.

Role Description

A fully hands on technical role where the SDeT is expected to work in a cross functional squad including Product Mgmt, Software Engineers, SDeTs, OPS/SRE and be responsible for understanding the feature requirements, understanding the platform architecture, functional flows, determine what test cases are relevant and implement the API/Service/UI automation.

  • Develop and enhance next generation Test Engineering Automation solutions in a Continuous Integration environment (CI/CD pipeline)
  • Define, design, development, documentation and maintenance of tools and Automation Frameworks for current and next gen Software Platforms/Frameworks as part of an Agile team
  • Collaborates cross-functional end to end teams to triage and resolve technical issues
  • Be a key technical player in contributing to the architecture evolution of Full-stack Test Automation Frameworks and related capabilities that includes UI, REST services automation solutions
  • Promote culture of writing test scripts on 1st hour of development cycle to eliminate wait states and helps in speed to market
  • Experience with Java, Selenium, Rest-Assured, JMeter to design and develop Automated Testing solution
  • 5 years of combined experience in a ecommerce/ Retail business and / or Information Technology role, three of which in a Quality Assurance / testing role
  • Understanding of manual, automation, regression, performance testing role
  • Understanding of and experience working in an Agile and Waterfall environment
  • Excellent interpersonal and communication skills (oral and written) and Demonstrated experience leading, training, and guiding small teams, Provide guidance, training, and mentoring of Test Engineers
Read more
Enroute Corporate Solutions
Prashanth Nair
Posted by Prashanth Nair
Kochi (Cochin), Bengaluru (Bangalore), Kakkanad
2 - 8 yrs
₹2.4L - ₹9L / yr
Recruitment
Recruitment/Talent Acquisition
Inbound Recruitment
Recruitment management
Human Resources (HR)
+2 more
Locate Talent

A Recruiter must be very skilled at finding talented individuals to meet a company’s needs. This will require Senior Recruiters to be active on social media forums, attend career fairs, make cold calls, visit local college campuses or universities and any other creative methods they can conceive of to locate qualified individuals. Recruiters are often competing for the same candidates so being charismatic and fostering a good relationship with these potential employees is very important.

Interview and Hire Talent

The ability to conduct L1 / L2 (Technical) interviews is essential for the Recruiter. Some will be tasked with all interviewing responsibilities while others may do an informal interview session to decide whether or not senior management should proceed with a formal interview. Regardless of their role they must have knowledge of interview techniques and be good at reading people. They must also be able to perform the hiring process which may include collecting and filing paperwork, ordering background checks, salary negotiations and providing new employee orientation assistance.

Maintain Candidate Database

Recruiters are tasked with maintaining a database of potential candidates. They document any phone calls, emails or other correspondence they may have with a possible employee and note which candidate would be best for a particular position. These databases provide large companies with a healthy pool of qualified applicants. Senior Recruiters may also have to keep reports and other paperwork on those they successfully hire.

Senior Recruiter Skills

Recruiters must be exceptional communicators and great negotiators. They should be organized and have an eye for detail. A pleasant personality and being driven to succeed are also important factors. Employers look for candidates with all of these traits as well as the traits listed here.

Core skills: We want Recruiters with these core skills. If you want to work as a Recruiter, focus on the following.
  • Proficient in Microsoft Office applications
  • Knowledge of server-based applicant tracking systems
  • Proficient with social media platforms and Job Search Portals
  • Experience in recruiting or human resources
Read more
A leading MNC (Among the top 10 IT Company of India)

A leading MNC (Among the top 10 IT Company of India)

Agency job
via BLJ Tech Geeks by Swathi Sharma
Bengaluru (Bangalore), Hyderabad, Gurugram, Noida, Chennai, Mumbai, Coimbatore, Cochin
5 - 10 yrs
₹14L - ₹30L / yr
Salesforce
Salesforce development
Salesforce Management
salesforce
Job Description
  •  Experince  in REST & SOAP API ,Streaming API, Communities, Lightning , Omni Channel, Knowledge Base, Social Studio, CTI, Console Javascript)
  • Expericne in Omni Channel, CTI,  Console Javascript, Communities,  Lightning( Aura , LWC Components), Console Javascript
  • Experince of  Knowledge Base, Social Studio, CTI,  Console Javascript, REST & SOAP integrations, Data Migrations.
Read more
Pangolin Marketing

at Pangolin Marketing

2 recruiters
Debarshi Chowdhury
Posted by Debarshi Chowdhury
Remote, Pune, Indore, Kolkata, Lucknow, Hyderabad, Pondicherry, Goa, Shillong, Guwahati, Ranchi, Kochi (Cochin), Bengaluru (Bangalore), Chennai, Nagpur, Raipur
2 - 8 yrs
₹2.4L - ₹7L / yr
Social Media Marketing (SMM)
Community Management
Viral Marketing
Content Writing
Web Analytics
+7 more

About:

Pangolin is a brand consultancy and creative agency. We help companies create positive change in the world by raising awareness through branding and inspiring through storytelling. We’re growing our team of creatives and strategists. Join us if you’re craving work that makes a real difference in the world, and a work culture that allows you to have a balanced life. 


Role:

B2B Social Media Expert


Description:

Are you intimately familiar with the LinkedIn algorithm? Do you specialize in growing brand following on Twitter? Are you proficient in defining and executing social media strategies for Quora, Reddit, Instagram, and Facebook?  We’re looking for an expert with a solid understanding of how each social media channel works and how to optimize content so that it is engaging. As the B2B Digital Marketing Specialist, you will also be responsible for organizing and producing content that follows our clients’ brand guidelines.


Competencies:

  • Consistent and self-driven to learn about social media platforms and trends. 
  • Strong creative storytelling skills with a focus on visual and content aesthetics.

Skills:

  • Working knowledge of SMM tools like Hootsuite, Moz, Loomly, etc.
  • Working knowledge of design applications like Adobe Suite, Canva, etc., and other video editing tools.
  • Adept at digital tools like Facebook Insights, Twitter Analytics, Google Analytics/Google Ad Manager.
  • Adept at communicating in a professional, but unique social media “voice” for each client; directly aligned with the clients’ thought leadership and content platform.

Experience:

  • Demonstrable B2B social networking experience and social analytics tools.
  • Experience in managing multiple digital marketing campaigns with the ability to analyze and make recommendations on performance.
  • Strong understanding of social media KPIs, keyword optimization tools, and social media algorithms.

Location and Type: 

Remote, Full-time


Evaluation:

Portfolios will be checked for expertise in the B2B domain. Please share only case studies of growth where the strategy and execution were owned end-to-end by you. Shortlisting will be followed by a video interview.

Read more
Identitymine software Pvt Ltd
Hariprashanth M.G
Posted by Hariprashanth M.G
Cochin, Kochi (Cochin)
1 - 4 yrs
₹3L - ₹8L / yr
skill iconHTML/CSS
skill iconAdobe Illustrator
Adobe Photoshop
Interaction Design
Mockups
+2 more
IdentityMine is an expert interactive and user experience company with a passion for natural user interfaces (NUI). We blend leading-edge design with top-notch expertise for Universal Windows Platform (UWP), Windows 10, Windows 10 Mobile, Surface Hub, Xbox One, Xbox 360, HoloLens, Oculus Rift, Samsung Gear VR, Google Cardboard, SmartGlass, Kinect for Windows, DirectX, Unity 3D, Windows Presentation Foundation (WPF), HTML5 Web, Xamarin, iOS, Android, Azure and more.
Read more
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