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Customer Success Jobs in Kochi (Cochin)

11+ Customer Success Jobs in Kochi (Cochin) | Customer Success Job openings in Kochi (Cochin)

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Reliance Brands Ltd.
Nazim Kapadia
Posted by Nazim Kapadia
Mumbai, Navi Mumbai, Delhi, Gurugram, Noida, Chandigarh, Surat, Pune, Ahmedabad, Chennai, Kochi (Cochin), Bhopal, Indore, Patna, Kolkata, Lucknow
0 - 3 yrs
₹1L - ₹2L / yr
Customer Service
Retail
Know your customer
Customer Success
Sales
+2 more

About Hamleys:

Hamleys is not just a Toy Store but an entire Toy experience. Currently there are more 125 stores in India and we are present in more than 20 countries. 365 days of play is the brand philosophy of Hamleys. At Hamleys we believe in giving our customers an Instore experience that helps him build memories for lifetime.

 

Job Title: Fun Consultant

Grade: A1

Role:

  • Warmly welcome and approach each customer – customer’s inclination to shop starts right from the first step & eye contact.
  • Believes and lives the attitude of “Sheer customer delight” – go beyond
  • To efficiently adhere to all “company procedures and policies.”
  • To work with the team to achieve award winning “customer service.”

Key Responsibilities:

  • Contribute to achieve store KPIs.
  • Utilize the knowledge of trends and guide each customer on “what suits better” – in line with the customer needs, individuality and product range.
  • Believes and lives the attitude of “Sheer customer delight” – go beyond

Desired Skills & Abilities

  • Superior understanding of Indian retailing and global trends.
  • Good communication and interpersonal skills - understand customer needs
  • Good at relationship building - conversion to sales
  • Ability to follow brand and store guidelines
  • Good operations experience – receiving stock, inventory keeping, cash handling etc.
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One of the top Multinational IT and Consulting Company

One of the top Multinational IT and Consulting Company

Agency job
via People First Consultants by Aishwarya KA
Chennai, Bengaluru (Bangalore), Kochi (Cochin), Coimbatore, Hyderabad, Kolkata, Noida, Pune, Mumbai, Gurugram
9 - 12 yrs
₹15L - ₹20L / yr
Agile/Scrum
skill icon.NET
We are looking for the candidate who is strong in .NET and has hands on experience with agile methodology for one of the top MNC.

Work Location- PAN India
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Kochi (Cochin)
3 - 6 yrs
₹4L - ₹8L / yr
Odoo (OpenERP)

Responsibilities:

Your Major Job Responsibilities as an ODOO Developer would be:

· You will lead and participate in various development projects for our products and services and be involved in all development-related aspects of our technical operations.

· Take Initiative for the required changes in the software development process to manage overall quality.

· Solve complex performance and other critical problems and architectural challenges.

· Develop applications/features that affect everyday life.

Required Skills Sets:

· Strong knowledge of Python and programming concepts.

· Complete understanding of ODOO basic flow.

· Knowledge of data models available in ODOO core.

· Proven expertise in developing custom modules in ODOO.

· ODOO Technical functional knowledge.

· Experience in developing the latest versions of ODOO and Excellent debugging skills in Odoo.

· Experience in migrating from earlier ODOO versions to latest versions.

· Core knowledge about the current features available in ODOO – Sales, Purchase, CRM, Accounts, Inventory, Projects, Timesheet, HR etc.

· Knowledge in handling ODOO front end (XML and Java Script)

· Good knowledge of PostgreSQL with the ability to write SQL queries.

· View customization – work on Widgets, Wizards, Java Script, view XML etc.

· Q-Web reports creation.

· Data import using ODOO import as well as custom import using Python.

· Knowledge of Version Control Systems like git.

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Chennai, Cochin, Coimbatore, Mysore
4 - 10 yrs
₹15L - ₹20L / yr
skill iconJava
skill iconReact.js
Web performance optimization
Optimization

The key skills and expertise needed are:

1. eCommerce/Retail experience can be optional but needs to have experience with any high volume customer facing web/mobile site

2. Web Development, Front End Development, AND In the browser performance profiling

3. Java, Spring Boot, React, Node, Redux, Webpack, Microservices, AND experience with AWS technologies to make the overall application stack more resilient

4. Performance Profiling of web/mobile experiences and experience with working in CICD environment

5. Experience working with Web based and mobile ecommerce sites or similar public facing websites with high customer volume

6. Needs to be able to work at the code level doing performance profile to evaluate how the website and associated digital platform is built to find performance improvement opportunities

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Aureus Tech Systems

at Aureus Tech Systems

3 recruiters
Keshav Kumar
Posted by Keshav Kumar
Hyderabad, Chennai, Kochi (Cochin), Bengaluru (Bangalore), Pune, Delhi, Kolkata
8 - 15 yrs
₹1L - ₹15L / yr
Business Analysis
SQL
JIRA
Stakeholder management
Insurance

Title: Senior Business Analyst

Job Location: Hyderabad, Chennai, Cochin, Bangalore, Delhi, Kolkata, Pune

Experience: 9+ years


Important Note: We are hiring for a Techno-Functional Business Analyst with background as a Developer (preferably Java or .Net). We are looking for a candidate who is expertise in providing business solutions.

Business Analysts conduct market analyses, analyzing both product lines and the overall profitability of the business. In addition, they develop and monitor data quality metrics and ensure business data and reporting needs are met. Strong technology, analytical and communication skills are must-have traits

Essential Responsibilities:

  • Evaluating business processes, anticipating requirements, uncovering areas for improvement, and developing and implementing solutions.
  • Leading ongoing reviews of business processes and developing optimization strategies.
  • Staying up to date on the latest process and IT advancements to automate and modernize systems.
  • Conducting meetings and presentations to share ideas and findings.
  • Understand the business requirements and documenting and translating into features / user stories.
  • Ensure the system design is perfect as per the needs of the customer. Participating in functionality testing and user acceptance testing of the new features.
  • Developing business artifacts in relate to the client business and conducting formal training sessions for the team.
  • Acting as a coach on assigned projects and assignments; and providing business related direction and clarification to the developers and other project stakeholders.
  • Develop a team culture where everyone thinks from end user perspective.
  • Performing requirements analysis.
  • Documenting and communicating the results of your efforts.
  • Effectively communicating your insights and plans to cross-functional team members and management.
  • Gathering critical information from meetings with various stakeholders and producing useful reports.
  • Working closely with clients, technicians, and managerial staff.
  • Providing leadership, training, coaching, and guidance to junior staff.
  • Allocating resources and maintaining cost efficiency.
  • Ensuring solutions meet business needs and requirements.
  • Performing user acceptance testing.
  • Managing projects, developing project plans, and monitoring performance.
  • Updating, implementing, and maintaining procedures.
  • Prioritizing initiatives based on business needs and requirements.
  • Serving as a liaison between stakeholders and users.
  • Managing competing resources and priorities.
  • Monitoring deliverables and ensuring timely completion of projects.


Requirements:

  • A bachelor’s degree in business or related field or an MBA.
  • A minimum of 5 years of experience in business analysis or a related field.
  • Should be from development background.
  • should be a business solution expertise.
  • Exceptional analytical and conceptual thinking skills.
  • Insurance Domain experience is must.
  • The ability to influence stakeholders and work closely with them to determine acceptable solutions.
  • Advanced technical skills.
  • Excellent documentation skills.
  • Fundamental analytical and conceptual thinking skills.
  • Experience creating detailed reports and giving presentations.


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Leading IT software company

Leading IT software company

Agency job
Kochi (Cochin)
4 - 10 yrs
₹20L - ₹25L / yr
Software Testing (QA)
Test Automation (QA)
Appium
Selenium
Mobile App Testing (QA)
+6 more
  • Excellent communication (Written & Verbal), presentation skills with a positive attitude to engage with stakeholders 
  • At least 4 years of hands-oncoding experience in test automation, preferably VB script (must be presently working in automation project)
  • At least 1 year of experience in Mobile automation (iOS and Android)
  • Design, create and maintain Automated Test Scripts for the front end and back-end systems
  • Enhance existing/create automation test frameworks
  • Knowledge of pipeline execution
  • Experience in Agile Scrum methodologies in sprint automation Test design and automation experience in web applications client-server applications mobile applications 
  • Knowledge of Jira, BDD Cucumber etc.
Prior experience delivering QA in an Agile environment  
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Reputed MNC client of people first consultant

Reputed MNC client of people first consultant

Agency job
Mumbai, Pune, Kolkata, Delhi, Noida, Bengaluru (Bangalore), Chennai, Cochin, Coimbatore
3 - 9 yrs
₹5L - ₹10L / yr
skill iconHTML/CSS
skill iconJavascript
skill iconAngular (2+)
skill iconAngularJS (1.x)
ASP.NET
+6 more

Designation: Associate, Senior Asociate
Experience: 3 to 6, 6 to 9

Skills:

Looking for candidate  with full stack development experience.

Required Skills:

                Dot Net Programming-C# .Net,MS SQL Server,ASP.NET MVC Domain Skills-

                Dot Net Framework,WCF,ASP.NET,ANSI SQL,ADO.NET,.Net Programming-VB .Net, Technology .NET

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Opportunity with Largest Conglomerate

Opportunity with Largest Conglomerate

Agency job
via Seven N Half by Shreeja Shetty
Delhi, Gurugram, Noida, Ghaziabad, Faridabad, Kochi (Cochin)
15 - 20 yrs
₹30L - ₹60L / yr
Enterprise architecture
Data architecture
Data engineering
Technical Architecture

Digital and Technology Architecture

  • Head the digital transformation and innovation projects from idea generation to new ventures in close collaboration with business stakeholders and external partners
  • Present the vision & value of proposed architectures and solutions to a wide range of audiences in alignment with business priorities and objectives
  • Plans tasks and estimates for the required research and volume of activities to complete work
  • Own and assess non-functional requirements and propose solutions for Availability, Backup, Capacity, Performance, Redundancy, Reliability, Scalability, Supportability, Risks and Costs models
  • Provide strategic guidance to teams on managing third-party service providers in terms of service levels, costing, etc.
  • Drive the team to ensure appropriate documentation is developed in support of value realization
  • Lead the technical team and head collaboration between Business Users and software providers to build digital solutions

Enterprise Architecture

  • Ownership of overall Enterprise Architecture including compliances and standards
  • Head the overall Architecture blueprint and roadmap for  applications aligning with Enterprise Architecture
  • Identify important potential technologies and approaches to address current and future Enterprise needs, evaluating their applicability and fit, as well as leading the definition of standards and best practice for their use

Data Architecture

  • Ownership of overall Data Architecture including compliances and standards
  • Head the overall Architecture blueprint and roadmap applications aligning with Data Architecture
  • Identify important potential technologies and approaches to address current and future Data needs, evaluating their applicability and fit, as well as leading the definition of standards and best practice for their use
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VVDN Technologies

at VVDN Technologies

1 video
3 recruiters
Pravin CP
Posted by Pravin CP
Kochi (Cochin), Chennai
2 - 6 yrs
₹5L - ₹12L / yr
Kernel Programming
skill iconC
BSP
linux BSP
Embedded Linux
+5 more

Primary Skill: System Software Development

Skill sets req:

  • Linux porting/development; Linux kernel concepts
  • Expertise in Linux BSP device driver development
  • Customizing kernel + Porting + Developing Applications Linux Device Driver Development (Character devices) Good Concepts of Network Drivers File Systems Concepts
  • Expertise in porting, network stack; optimization, network programming
  • Bootloader/Uboot porting
  • Camera driver development (Good to have)
Read more
Infinitum Global

at Infinitum Global

7 recruiters
Anand Ram
Posted by Anand Ram
Bengaluru (Bangalore), Pune, Kochi (Cochin)
4 - 8 yrs
₹8L - ₹16L / yr
skill iconNodeJS (Node.js)
skill iconReact.js
skill iconExpress
skill iconMongoDB
We have openings for MERN Stack Developer. Please find the company profile and JD and Kindly revert back to me for your interest. Job Description: We are looking at some on who has minimum 4.0+ yrs. of experience on MERN Stack Developer, Bangalore. Skills • Should have work experience in a MERN Stack Developer • Experience on NodeJS, ExpressJS or Restify, ReactJS. • Experience creating front end applications using HTML, CSS. • Hands on experience with JavaScript Development on both client and server-side • Experience with modern frameworks and design patterns, minimum one-year experience with MERN Full stack paradigm • Knowledge of the following will be considered as an advantage: o Consumer Web Development Experience for High-Traffic, Public Facing web applications o Experience with cloud technologies also a plus o Creating secure RESTful-based web services in XML and JSON, JavaScript, JQuery o Continuous integration (Jenkins/Hudson) and version control (SVN, Git) o Also have Onsite opportunity. Note: You will be on permanent with “MethodHub” and work in client Location at TCS, Bangalore. About TCS: Tata Consultancy Services is an IT services, consulting and business solutions organization that has been partnering with many of the world’s largest businesses in their transformation journeys for the last fifty years. TCS offers a consulting-led, Cognitive powered, integrated portfolio of IT, Business & Technology Services, and engineering. This is delivered through its unique Location Independent Agile delivery model, recognized as a benchmark of excellence in software development. A part of the Tata group, India's largest multinational business group, TCS has over 400,000 of the world’s best-trained consultants in 46 countries. The company generated consolidated revenues of US $19.09 billion for year ended March 31, 2018 and is listed on the BSE (formerly Bombay Stock Exchange) and the NSE (National Stock Exchange) in India. TCS' proactive stance on climate change and award winning work with communities across the world have earned it a place in leading sustainability indices such as the Dow Jones Sustainability Index (DJSI), MSCI Global Sustainability Index and the FTSE4Good Emerging Index. For more information, visit us at www.tcs.com. Website http://www.tcs.com About MethodHub: MethodHub is a Life Sciences-focused Product Engineering and software development company based out of USA with domestic presence in Bangalore, Hyderabad and Chennai. An IdeaScaler initiative, MethodHub is built around identifying and bringing appropriate talent for client needs! Especial to note is our unique ability to curate and deliver Expertise, solving demanding problems through extreme specialists! We also orchestrate Solutions and Work Products! Part of deep competency strategy is our ongoing quest for deep specialists. Recent brilliance: • React Native • Drupal CMS • Ruby on Rails • Apigee solution architecture • RPA solutions using the "Big 3" New areas of growth in the technology space includes Process Automation ( RPA & IOT ) and Blockchain MethodHub has innovative retention policies including deferred bonuses, timed milestone-based growth in roles and global opportunities to ensure we retain our best talent. MethodHub constantly explores opportunities for consultants to upskill and cross-skill. MethodHub has a compensation structure which incentivizes behaviour-based on the right parameters for direct, support and advisory roles. Part of the IdeaScaler Group- Other investments include Ostium, Pharmazon/Trade and Famidoc. This group works with the top 20 Life Sciences organizations across India For more information, visit: http://methodhub.in/; https://www.method-hub.com/ Company size 501-1,000 employees Our Clients are as follows, Harman connected services, Infosys, TCS, Mphasis, Capgemini, Madiba Technologies, Moonraft Innovation, Wipro, Moolya Testing and many other Tier 2 companies.
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Cascade Revenue Management
Cochin
1 - 8 yrs
₹1L - ₹4.5L / yr
Analytical Skills
Healthcare
Communication Skills
AR Caller Job Description • Responsible for calling Insurance companies (in US) on behalf of doctors/physicians and follow up on outstanding Accounts Receivable • Should be able to convince the claims company (payers) for payment of their outstanding claims • Sound knowledge of U.S. Healthcare Domain (Provider side) methods for improvement on the same • Should have basic knowledge of the entire Revenue Cycle Management (RCM) Contact insurance companies for further explanation of denials and underpayments Document actions taken in claims billing summary notes Senior AR Caller Job Description • Follow-up on the outstanding AR Claims and make calls to insurance companies if necessary. • Coordinate with the U.S Based clients on a daily basis on the WFT's assigned. • Analyze Claims and Resolve Issues. • Make Pre-Call Analysis on claims before making calls to insurance companies. • Good understanding of AR Calling process • Good in claims Specifications and medical billing terminologies. Skills Required: • Good voice and demonstrate professional demeanor via phone. • Must have 1 + yrs. of experience in US Healthcare stream in AR • Good organizational skills demonstrating the ability to execute timely follow-up. • Ability to multi-task. • Excellent analytical skills with understanding of health care claims processing. • Willingness to be a team player and show initiative where needed
Read more
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