11+ Customer Success Jobs in Kochi (Cochin) | Customer Success Job openings in Kochi (Cochin)

About Hamleys:

Hamleys is not just a Toy Store but an entire Toy experience. Currently there are more 125 stores in India and we are present in more than 20 countries. 365 days of play is the brand philosophy of Hamleys. At Hamleys we believe in giving our customers an Instore experience that helps him build memories for lifetime.

Job Title: Fun Consultant

Grade: A1

Role:

• Warmly welcome and approach each customer – customer’s inclination to shop starts right from the first step & eye contact.
• Believes and lives the attitude of “Sheer customer delight” – go beyond
• To efficiently adhere to all “company procedures and policies.”
• To work with the team to achieve award winning “customer service.”

Key Responsibilities:

• Contribute to achieve store KPIs.
• Utilize the knowledge of trends and guide each customer on “what suits better” – in line with the customer needs, individuality and product range.
• Believes and lives the attitude of “Sheer customer delight” – go beyond

Desired Skills & Abilities

• Superior understanding of Indian retailing and global trends.
• Good communication and interpersonal skills - understand customer needs
• Good at relationship building - conversion to sales
• Ability to follow brand and store guidelines
• Good operations experience – receiving stock, inventory keeping, cash handling etc.

About the Role:

NeoGenCode is looking for a highly skilled Lead Java Fullstack Developer to join their agile development team. The ideal candidate will bring strong expertise in Java, Angular, and Spring Boot, with hands-on experience in developing and deploying enterprise-level microservices in cloud environments (especially AWS). The candidate will be expected to lead technically while remaining hands-on, guiding junior developers and ensuring top-quality code delivery.

Key Responsibilities:

• Act as a technical lead and contributor in a cross-functional agile team.
• Analyze, design, develop, and deploy web applications using Java, Angular, and Spring Boot.
• Lead sprint activities, task allocation, and code reviews to ensure quality and timely delivery.
• Design and implement microservices-based architecture and RESTful APIs.
• Ensure performance, security, scalability, and maintainability of the applications.
• Maintain CI/CD pipelines using GitHub, Jenkins, and related tools.
• Collaborate with business analysts, product managers, and UX teams for requirement gathering and refinement.

Technical Requirements:

✅ Core Technologies:

• Java (Java 21 preferred) – minimum 5+ years of hands-on experience
• Spring Boot (MVC, Spring Data, Hibernate) – strong hands-on experience
• Angular (Angular 19 preferred) – minimum 2+ years of hands-on experience

✅ Cloud & DevOps:

• Experience in AWS ecosystem (especially S3, Secrets Manager, CloudWatch)
• Experience with Docker
• Familiarity with CI/CD tools (Jenkins, GitHub, etc.)

✅ Database:

• PostgreSQL or other RDBMS
• Familiarity with NoSQL databases is a plus

✅ Frontend Proficiency:

• HTML5, CSS3, JavaScript, AJAX, JSON
• Angular concepts like Interceptors, Pipes, Directives, Decorators
• Strong debugging and performance optimization skills

✅ Testing & Tools:

• Unit testing using Jasmine/Karma or Jest is a plus
• Experience with tools like JIRA, Azure DevOps, Confluence



Soft Skills & Other Expectations:

• Excellent verbal and written communication skills
• Prior consulting or client-facing experience is a big plus
• Strong analytical, problem-solving, and leadership abilities
• Familiarity with Agile/Scrum methodology
• Self-motivated and adaptable with a strong desire to learn and grow

Responsibilities:

Minimum 7 years of experience in Salesforce Sales & CPQ Cloud or any other CPQ Product

Skills

• Experience with full cycle project implementations in Salesforce CPQ required.
• Strong Salesforce CPQ functional & technical knowledge
• Strong experience in configuring & customizing Salesforce CPQ application
• Experience in customized CPQ integration with CRM/ERP applications
• In depth knowledge in product configuration & rules, commerce process, document engine and pricing functionality in CPQ
• Strong experience in Agile way of working
• DevOps practitioner with Bitbucket, Git and CI/CD experience
• Good understanding and exposure to Salesforce DX
• Proven knowledge of business process and its KPIs, including best practices to support the relevant business processes
• Good Communication, Analytical & problem-solving skill

Your job responsibilities include

·         Planning and coordinating with internal and external stakeholders to ensure project execution as per technical and functional specifications.

·         Reviewing technical requirements and adapting those into a http://force.com/" target="_blank">Force.com application.

·         Communicating with end-users to fully understand client expectations.

·         Participating in and leading code-review sessions to identify potential project bottlenecks and suggest solutions.

·         Requirement analysis, database design, coding, testing, implementation, and maintenance of Salesforce and associated software applications.

·         Managing technical delivery of integrations and custom extensions.

·         Providing hands-on support in software/application architecture, development, design, independent analysis, and problem resolution.

·         Overseeing development, design, UI, and technology integration efforts for the effective completion of a project.

·         http://salesforce.com/" target="_blank">Salesforce.com setup, configuration, customization, data migration, and deployment of applications to http://force.com/" target="_blank">Force.com platform

· Guiding clients over technology, processes, and applications while updating them on regular project-related developments.

Who you are

·         4+ years of experience in http://force.com/" target="_blank">Force.com applications design, development, integration, AppExchange launch and support and minimum 6 months to 1 year of hands-on experience in Salesforce Lightning development.

·         Fluent in Salesforce Lightning. Extensive experience developing Lightning Components – both within the Salesforce Lightning Design System and by writing custom Lightning Components in Java Script within the Aura framework.

·         Solid experience in Lightning component development and Salesforce customization.

·         Convert business requirements into well-architected solutions that best leverage the http://salesforce.com/" target="_blank">Salesforce.com platform. Develop the technical Design, custom solution, and system design based on lightning platform

·         Minimum of 6 months Lightning Component development experience.

·         Minimum of 6 months experience with Salesforce platform programming languages – Apex, Visualforce, Lightning Component framework.

·         Minimum of 6 months experience with Lightning Design System framework.

·         JavaScript, Remote Objects or JavaScript Remoting/events, JQuery, CSS

·         Salesforce Static Resources Setup and usage of lightning apps and embedding in VF pages.

·         Implementing REST integration (http://salesforce.com/" target="_blank">Salesforce.com web services API, REST API, JSON, Apex, HTML)

·         Being a Certified http://force.com/" target="_blank">Force.com Developer is a must, an Advanced Developer is highly desirable

·         Strong knowledge of Agile methodology

·         Proficiency in Apex, Visualforce, Web Services, SOQL, AJAX, XML, Javascript, HTML

·         Experience in SFDC customization, integration, and administration

·         The ability to lead workshops and provide direction to your team members

·         Excellent communication and presentation skills

Skills:- Salesforce, Salesforce Lightning, Integration, Salesforce Apex, and Visualforce.

About Enroute Corporate Solutions

Incorporated in 2019: Enroute Corporate Solutions stands as one of the most promising Strategic Consulting Company which focuses entirely on the layer of business growth & profitability for our clients and customers. With our area of work into Management Consulting, Financial Audit & Process Management, Industrial Training, Marketing Conceptualization and end-to-end Human Potential Management services we term ourselves as "Strategic Consultants". With the vast experience into Management working with some of the best names in the industry, we bring plethora of service and experience onto the table which lets you choose the type of services which are customized and tailor-made according to your needs and process. Working closely with each of our client and looking at the right perspective with the appropriate approach is what we stand apart for. Innovation in ideas, aggression in approach and righteousness in the process are our prime pillars of work and business. At Enroute, we believe in giving the most innovative and best solutions for our clients which help them target and roadmap the growth in whatever we do! Our focus is completely into data-driven approach and quality.

Our Services

• HR Consulting Services (Background Verification / Psychometric Analysis)
• Talent Acquisition
• Recruitment Process Outsourcing
• Financial Planning & Consulting
• Strategic Business Consulting

Roles & Responsibilities

• Business Development & Sales
• Client Acquisition & Management
• Response Management
• Inside Sales & Field Sales
• Generating Business Prospects
• Lead Generation & Customer Relationship Management
• Online / Offline Research
• Business Collaboration

Requirements

1. 2-5 Years’ Experience into B2B Sales
2. Any Graduate / Postgraduate (Preferred with Engineering Background)
3. Good Communication Skills
4. Good B2B understanding & Written Communication Skills
5. Apt with Microsoft tools (Excel / Word / PowerPoint)
6. Go Getter & Adaptable
7. Understanding of the Market Trends & requirements

Responsibilities :

• Design, build, and maintain high performance, reusable, and reliable code

• Continuously discover, evaluate, and implement new technologies to maximize development efficiency.

Skills :

• Should have 2 - 4+ years of experience in Java
• Hands on experience in designing and building Java application using various frameworks is must
• Experience in Spring, Spring cloud and Spring Boot
• Experience in Angular,SQL,GIT.
• Experience in Maven and Gradle
• Should Possess good knowledge in creating test plans and test strategies.
• Knowledge of implementing various testing methodologies, test automation tools
• Designing and documenting detailed test cases to cover all levels of tests
• Strong analytical and problem solving skills
• Excellent oral and written communication skills
• Good logical sense, strong technical skills and the ability to learn new technologies quickly

Education:

• Bachelor's (Required)

Experience:

• total work: 2 -4 years (Required)

Job Types: Full-time, Permanent

Salary: ₹60,000.00 - ₹100,000.00 per month

• Ensuring proper legal compliances under the Companies Act and other enactments within mandated time
• Independently convening the Board/ Committee meetings including preparation of agenda, minutes and other allied matters.
• Liaising with Advocates for handling of legal issues.
• Liaising with other departments within the Company for day to day work.
• Liaising with RTA, Auditors and other external agencies as and when needed.
• Handling of all Annual General Meeting related work including the preparation of Annual Report.