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Customer Success Jobs in Kochi (Cochin)

11+ Customer Success Jobs in Kochi (Cochin) | Customer Success Job openings in Kochi (Cochin)

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Reliance Brands Ltd.
Nazim Kapadia
Posted by Nazim Kapadia
Mumbai, Navi Mumbai, Delhi, Gurugram, Noida, Chandigarh, Surat, Pune, Ahmedabad, Chennai, Kochi (Cochin), Bhopal, Indore, Patna, Kolkata, Lucknow
0 - 3 yrs
₹1L - ₹2L / yr
Customer Service
Retail
Know your customer
Customer Success
Sales
+2 more

About Hamleys:

Hamleys is not just a Toy Store but an entire Toy experience. Currently there are more 125 stores in India and we are present in more than 20 countries. 365 days of play is the brand philosophy of Hamleys. At Hamleys we believe in giving our customers an Instore experience that helps him build memories for lifetime.

 

Job Title: Fun Consultant

Grade: A1

Role:

  • Warmly welcome and approach each customer – customer’s inclination to shop starts right from the first step & eye contact.
  • Believes and lives the attitude of “Sheer customer delight” – go beyond
  • To efficiently adhere to all “company procedures and policies.”
  • To work with the team to achieve award winning “customer service.”

Key Responsibilities:

  • Contribute to achieve store KPIs.
  • Utilize the knowledge of trends and guide each customer on “what suits better” – in line with the customer needs, individuality and product range.
  • Believes and lives the attitude of “Sheer customer delight” – go beyond

Desired Skills & Abilities

  • Superior understanding of Indian retailing and global trends.
  • Good communication and interpersonal skills - understand customer needs
  • Good at relationship building - conversion to sales
  • Ability to follow brand and store guidelines
  • Good operations experience – receiving stock, inventory keeping, cash handling etc.
Read more
Fintech Startup

Fintech Startup

Agency job
via Qrata by Rayal Rajan
Lucknow, Mangalore, Aurangabad, Patna, Raipur, jaipur, Cochin, Mumbai, Udaipur
2 - 5 yrs
₹6L - ₹13L / yr
Sales
Field Sales
Business Development
Communication Skills
Effective communication

Institute sales : Primary responsibility is to sell to schools and bring them onboard

o Tie up with schools and onboard them so that we can offer the Jodo plan to the parents in the school

o Negotiate and get into commercial agreements with schools

o Upsell our other payment products in the schools


Stakeholder Management in Schools:

o Enable Jodo to liaison with the schools tied up with, for close to

everything from meeting the parents, to doing events etc.

o Forge a strong relationship with the school management and principal

and be their first port of call on anything to do with finances


Team Building- Build a high quality sales team and lead it in that city

Read more
Opportunity is with one of the top conglomerate (Airline)

Opportunity is with one of the top conglomerate (Airline)

Agency job
via Sevennhalf by Harshi Agarwal
Gurugram, Kochi (Cochin), Delhi, Noida, Ghaziabad, Faridabad
10 - 20 yrs
₹40L - ₹70L / yr
Data center
Network
Technical Architecture
Information architecture
Network architecture
Note - Looking from Airlines/Aviation Domain only.

Responsible for the implementation and operations of all technology infrastructures which includes data center, network and server services, telephony, service monitoring, user support/help desk, workstation management, servers, storage, and related software and hardware

Strategic Activities

·         Develop the overarching network architecture to enable smooth functioning of all Client's systems across the nation

·         Design the overall infrastructure strategy for Client, optimizing costs and value delivered

·         Provide periodic reports to the CDTO and senior leadership on network and infrastructure costs, implementation, adoption, etc.

·         Design and create policies pertaining to IT Asset Management, audits, service and maintenance of networks, software and hardware

·         Act as the custodian for all network and infrastructure related policies for the organization

·         Support team in negotiating competitive pricing for software licensing/purchase, hardware leasing/purchase, etc.; ensure IT assets purchases are within the budget

 

Infra & Network Architecture

·         Define, develop, and implement infrastructure optimization and evolution strategy

·         Identify and develop a strategy to mitigate risk and increase productivity

·         Develop the organization’s end-user technology vision and translate it into actionable goals

·         In partnership with IT leadership and cross-functional stakeholders, develop and implement strategic roadmaps for Client's digital architecture

·         Maintain a high level of strategic foresight by identifying customer and business needs, and adjusting departmental and team objectives accordingly

·         Identify future challenges in the end-user technology landscape and develop mitigation strategies

Network Management

·         Overlook the management of the infrastructure, connectivity across our airport's network, all airport technology, and several mission-critical business support applications for hassle-free computing

·         Determine appropriate Network services and solutions for all business divisions

·         Head and manage the infrastructure network and security operation teams while maintaining the infrastructure and optimizing architecture security

Cloud Services Management

·         Head and manage the infrastructure (System, Cloud) teams and security operation teams while maintaining the infrastructure and optimizing architecture security

·         Lead transitioning of the enterprise to a collection of shared infrastructure solutions (Azure, GCP and on-premises) including productivity suite, groupware, telephony, network, security-related solutions, and virtual server infrastructure

Vendor Sourcing & Management

·         Manage relationships with various technology vendors and contract agreements to ensure technically and economically efficient products and services are provided

Application Management

·         Ensure new infrastructure transitions are compliant with current applications, commercials involved in their upkeep, and overlook the future need of applications and their upgrades

Team Management

·         Lead the technical team and head collaboration between Business Users and software providers to build infrastructure and network solutions

·         Support, nurture, and develop the team members’ skills in all infrastructure and network architecture innovation aspects

 

  1. Skills Required for the role

Strong Leadership capabilities

Excellent Analytical and Delivery skills

Strong interpersonal and communication skills

Solid understanding of key architecture concerns meeting cross-functional needs

Stakeholder management skills

Strong Problem-Solving approach

Read more
MobileFirst Applications Private Limited
Arpan Desai
Posted by Arpan Desai
Remote, Ahmedabad, Indore, Cochin, Nashik, Baroda, Vadodara, Surat, Bengaluru (Bangalore)
2 - 4 yrs
₹3L - ₹6L / yr
Digital Marketing
Google Adwords
Web Analytics
skill iconGoogle Analytics
Facebook Marketing
+1 more

We are product development & technology consulting studio.


1.) Love for technology & technology trends is first & foremost requirement
2.) We are looking for a data-driven inbound + outbound marketer to own the majority of the marketing funnel for our company. You will be in charge of attracting right target traffic, niche specific, converting that traffic into new leads for the business, and nurturing those leads to close into customers, the latter of which sales leadership will help you accomplish.
3.) “LinkedIn”, “Facebook” or B2B channels to bring on demand generation with right strategy & full automation to scale

4.) Creating, managing, and executing multi-channel marketing campaigns leveraging SEO, PPC, social, inbound marketing, email, campaigns and events to drive customer acquisition in B2B space


Experienced Digital Marketing Specialist with a demonstrated history of working in the information technology and services industry. Skilled in Search Engine Optimization (SEO), Microsoft Excel, Social Media Optimization (SMO), Microsoft Office, and Research. 

Read more
MobileFirst Applications Private Limited
Arpan Desai
Posted by Arpan Desai
Remote, Ahmedabad, Indore, Vadodara, Nashik, Allahabad, Cochin, Rajkot
1 - 6 yrs
₹3L - ₹6L / yr
skill iconPHP
MySQL
skill iconCodeIgniter
skill iconLaravel
skill iconCakePHP
+1 more
 
  • At least one year experience with PHP or NodeJS.
  • Experience with at least one Relational database like MongoDB, MySQL or NoSQL
  • Experience with multiple PHP frameworks will be plus(e.g Wordpress, Laravel, Codeigniter,Symfony, cakePHP)
  • Proficiency with multiple PHP Frameworks.
  • Proficiency designing and building APIs.
  • Comfortable in a work environment that requires strong problem-solving skills and independent self-direction coupled with team collaboration and open communication
  • Thorough knowledge of Ajax, Javascript, HTML,CSS and other web technologies XHTML and HTML5 coding is desirable.
  • Experience in both Linux and Windows environment development. Understanding of RESTful web services.
  • Work in a fast-paced, creative atmosphere to develop new ideas that adapt to evolving user needs
  • Experience using Git / GitHub. Excellent communication skills      
Read more
Inmakes Infotech PvtLtd
First Floor , VJ Tower, Kochi, Kerala 682019
0 - 3 yrs
₹1.4L - ₹2.4L / yr
Sales
Sales Operations
Inside Sales
Telesales
Telemarketing
+1 more

POSITION: BUSINESS DEVELOPMENT EXECUTIVE

Company Name: Inmakes Infotech Pvt Ltd

Location: Cochin

Job Type: Full-time, Permanent

Experience: 0 to 3 Years

Salary: From INR 12,000 to 20,000 Per Month

No. of vacancy: 10+

Candidates must need Tele calling experience.

EdTech and banking field sales experience is an added advantage.

Read more
Kochi (Cochin)
6 - 12 yrs
₹6L - ₹12L / yr
skill iconPython
skill iconDjango
skill iconFlask
skill iconMongoDB
skill iconAmazon Web Services (AWS)
+2 more
Key Responsibilities:

 Design, build, and maintain efficient, reusable, and reliable Python services &components
 Ensure the best possible performance, quality, and security
 Identify bottlenecks and bugs, and devise solutions to these problems
 Help maintain code quality, organization
 Understanding of established software development life cycles
 Ability to prioritize and multi-task in order to meet deadlines
 Resolves technical issues through debugging, research and investigation
 Collaborate across various teams and with external clients
 Contribute innovative designs and ideas for improving our company products and services

Required Skills Sets

 Atleast 4+ years of experience in Design and Development with Python.
 Experience in Flask / Django
 Familiar with version control (Git)
 Understanding of SQL
 Strong Unit Testing practice
 Understanding of design patterns, Microservices Architecture
 Understanding of Scrum Agile methodology
 Experience in data engineering & Docker is a plus.
Candidate Profile:
 4+ Years of relevant experience with Python and its Principles.
 Graduate in Computer Science or any related discipline (like BS / B.E. / B-Tech in Electronics,
Electrical, IT)
Read more
Lister Technologies

at Lister Technologies

8 recruiters
Vignesh Paramasivam
Posted by Vignesh Paramasivam
Remote, Chennai, Coimbatore, Kochi (Cochin), Mysore
4 - 8 yrs
₹18L - ₹20L / yr
skill iconAmazon Web Services (AWS)
skill iconNodeJS (Node.js)
skill iconJava
skill iconSpring Boot
Serverless
+2 more
Essential Abilities, Skills And Experience:
  • Bachelors in Computer Science, Information Systems or equivalent.
  • 6 years experience delivering highly available web/mobile applications including 1-3 years as Senior/Lead developer.
  • Prior experience in retail domain is a plus.
  • 3 years of experience working with distributed teams.
  • Deep knowledge of UI Libraries / Frameworks, API (REST), API Management and building scalable and high performance Web APIs.
  • Must have experience building websites using Javascript and Java technologies (e.g. Typescript, Spring Boot etc.). Search Engine and Native App development experience is a plus.
  • AWS Serverless Cloud native services experience with Lambda functions, SNS, SQS, DynamoDB, API Gateway etc.
  • Strong knowledge of Caching frameworks, data structures, algorithms, operating systems, and distributed systems.
  • Strong understanding of databases, NoSQL data stores, storage and distributed persistence technologies.
  • Strong communication and presentation skills.
  • Passionate about enabling next generation experiences.
  • Experience with automated testing, deployment pipelines and cloud based infrastructure

Role Description:
  • Develop omni-channel digital solutions leveraging serverless and micro services in a cloud based platform to develop backend services.
  • Design high/low level solutions, contribute towards architecture and technical roadmap.
  • Lead technical implementation/delivery.
  • Host/Lead technical discussions.
  • Champion software development best practices, test driven development, CI and CD.
  • Build cloud native and highly cost efficient solutions.
  • Innovate, Unlearn and Disrupt. Research next generation frameworks and technologies.
  • Embrace change. 
Read more
Pangolin Marketing

at Pangolin Marketing

2 recruiters
Debarshi Chowdhury
Posted by Debarshi Chowdhury
Remote, Pune, Kolkata, Kochi (Cochin), Hyderabad, Chennai, Shillong, Lucknow, Mumbai, NCR (Delhi | Gurgaon | Noida), Bengaluru (Bangalore), Indore, Ahmedabad, Jaipur, Ranchi, Raipur, Goa, Chandigarh
3 - 6 yrs
₹2.5L - ₹6L / yr
Content Writing
Content Marketing
Content Strategy
Web content
Creative Writing
+3 more

About:

Pangolin is a brand consultancy and creative agency. We help companies create positive change in the world by raising awareness through branding and inspiring through storytelling. We’re growing our team of creatives and strategists. Join us if you’re craving work that makes a real difference in the world, and a work culture that allows you to have a balanced life. 


Role:

Creative Content Writer - B2B/B2C


Description:

Our clients have stories that need telling, we’re looking for storytellers who weave the right narrative for them. Are you comfortable telling stories of social impact, societal change, industrial evolution, and technological innovation? Are you well-versed with corporate communication, writing content for B2B marketing and sales, and enterprise content marketing? Have you worked on a large variety of content types - emails, brochures, flyers, social media content, website copy, sales presentations, webinar decks, articles, and whitepapers? Then you might be a good fit for this job.


Competencies:

  • Ability to work on multiple projects simultaneously, effectively juggle diverse writing demands, and deliver on-time
  • High retention capacity and the ability to understand client briefs to create effective content strategies.
  • An unerring eye for detail and a knack for creativity. 

Skills:

  • Ability to interpret data to make recommendations for optimizing online content marketing.
  • Unique, engaging, and varied writing styles with good proofreading and research skills.
  • Knowledge of keywords, meta tags, SEO, and basic writing terminologies.

Experience:

  • Understands marketing KPIs and ROI generated from content marketing programs, including an understanding of how content sources influence audience acquisition pipelines.
  • Experienced in writing blogs, product portfolios, reports, web content, brochures, and other marketing collateral for B2B/B2C clients.
  • Has a solid foundation in SEO, content strategy, analytics, copywriting, and copy editing.

Location and Type: 

Remote, Full-time


Evaluation:

Portfolios will be checked for expertise in both B2B and B2C domains. Please share only samples of work done by yourself for actual clients. Share only creative work done for an actual company, strictly no SEO blogs or personal blogs. . Shortlisting will be followed by a video interview.

Read more
An American company operating  worldwide online payments

An American company operating worldwide online payments

Agency job
via ISIRI Technologies by Kiran Gowda
Chennai, Bengaluru (Bangalore), Kochi (Cochin), Hyderabad, Pune, Mumbai, Kolkata, NCR (Delhi | Gurgaon | Noida), Ahmedabad, Jaipur, Bhubaneswar, Bhopal, Lucknow
4 - 6 yrs
₹12L - ₹15L / yr
Treasury
Treasury management
Banking operations
Treasury operations
FX management

Daily monitoring of Quantum's processes to ensure file transmissions to and from the system

  • Ensure that any Quantum production issues with an emphasis on the modules ( Cash Management, Bank Reconciliation, Foreign Exchange, I/C loans, Money Market, Investments, etc.) are resolved on time
  • Actively working with Quantum and internal IT teams to resolve issues with bank files and data transmissions between Quantum and other systems including retrieval of market rates
Read more
Identitymine software Pvt Ltd
Hariprashanth M.G
Posted by Hariprashanth M.G
Cochin, Kochi (Cochin)
1 - 4 yrs
₹3L - ₹8L / yr
skill iconHTML/CSS
skill iconAdobe Illustrator
Adobe Photoshop
Interaction Design
Mockups
+2 more
IdentityMine is an expert interactive and user experience company with a passion for natural user interfaces (NUI). We blend leading-edge design with top-notch expertise for Universal Windows Platform (UWP), Windows 10, Windows 10 Mobile, Surface Hub, Xbox One, Xbox 360, HoloLens, Oculus Rift, Samsung Gear VR, Google Cardboard, SmartGlass, Kinect for Windows, DirectX, Unity 3D, Windows Presentation Foundation (WPF), HTML5 Web, Xamarin, iOS, Android, Azure and more.
Read more
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