AI Success & Solutions (Lead / Manager / Director)

Proactively identify and pursue new business opportunities by pitching influencer marketing solutions to brands across multiple industries. Build, manage, and expand long-term relationships with key decision-makers, including brand managers and marketing stakeholders at established companies. Understand brand objectives, campaign goals, and target audiences to recommend the most relevant and high-performing creators from our network. Execute structured outbound sales efforts, including cold emails, calls, and LinkedIn outreach. Develop and present customized influencer marketing proposals aligned with the client’s vision, supported by creative strategy and data-driven insights. Collaborate with internal teams to ensure successful campaign planning and execution

About us:  

Burgundy Brand Collective is one of India's fastest-growing specialty retail companies with stores in 9 cities. The company partners with best-in-class international luxury brands to offer Indians a window to the finest food and lifestyle themes from across the world. Our brand portfolio includes Royce’ Chocolate- a premium Japanese confectionery brand, Onitsuka Tiger - a leading Japanese fashion and lifestyle brand, Provenance Gifts – a marketplace for curated gourmet gifts, Papabubble – an artistic, youth-oriented global candy brand and Ligne Roset – a luxury French contemporary furniture brand. The plan is to aggressively (yet astutely) scale out a portfolio of international brands pan-India. 

Customer Experience Executive

Location: Prabhadevi, Mumbai

Job Description

• Respond promptly and professionally to customer inquiries received through email, social media and chat platforms

• Provide accurate information and support to customers, addressing their concerns and resolving any issues

• Maintain a high level of customer satisfaction by delivering exceptional service and exceeding customer expectations

• Ensure timely and effective follow-up on customer queries and escalations to ensure satisfactory resolution

• Maintain a thorough understanding of company products, services, policies, and procedures to provide accurate and up-to-date information to customers

• Collaborate with internal teams to resolve customer issues and improve overall customer experience

• Meet or exceed productivity and quality standards set for the role

• Maintain customer data and records accurately in the designated systems.

Qualifications & Requirements

• Graduate degree

• Candidate should have 2 - 5 years of experience in a similar role

• Strong written communication skills, including proper grammar, punctuation, and attention to detail

• Previous experience in customer service or a similar role is preferred

• Proficiency in typing with a high level of accuracy and speed

• Ability to multi-task and effectively manage time in a fast-paced environment

• Good problem-solving skills and the ability to think critically

• Excellent interpersonal skills with a customer-centric approach

• Proficiency in using computers and knowledge of email and chat platforms

Reporting Manager: COO

• Proven industrial experience in software
• Excellent communication skill
• Excellent on Unix and Shell Scripting, Vi Editor (also Python)
• Development for any Test Automation with C++
• Development experience in Test Automation with shell scripting
• Should have good analysis skills, good comprehension and abstraction capability
• Experience / expertise in Docker
• Good experience working on Databases Oracle/MySQL: SQL Queries, Joins, Views etc.
• Good understanding of C++ skills: STL, String Operations, Design Patterns, OOPS concepts
• Know-how of Eclipse
• CI (Continuous Integration), Jenkins, GIT
• Working experience with Agile methodology, JIRA

Roles and Responsibilities:

1. Create interest in Metapercept solutions through social media, mail outreach, LinkedIn, and other channels.
2. Generate leads and appointments, contacting potential clients to establish rapport and arrange meetings.
3. Planning and overseeing new marketing initiatives.
4. Help drive revenue within targeted accounts.
5. Meet annual growth targets.
6. Provide ongoing opportunity forecasting.
7. Promote a high level of customer satisfaction.
8. Researching organizations to find new opportunities.
9. Developing goals for business growth and ensuring they are met.

Required Abilities:

• Highly motivated and have a hunter mentality.
• Excellent listening, writing, and communication skills.
• Ability to flourish with minimum guidance, be proactive, and handle uncertainty.

• Must have experience in either of JavaScript frameworks: Angular
• Must have experience in either of backend software development [J2EE, Spring Boot, Spring core, JPA]
• Must have experience in designing/implementing Hibernate/ORM, Restful web services, Micro Services using Java
• Knowledge with relational/ NoSQL databases (e.g., Oracle, MySQL, MongoDB)
• Knowledge with versioning (Git or SVN) /build tools (Maven/Ant/Gradle/Junit), Unit testing & code coverage tools is desired
• Knowledge of App / Web servers (NGINX / Tomcat / Jboss Wildfly)
• Understands the process of new application development and has the ability to apply these concepts with minimal mentoring and supervision.
• Advanced knowledge experience using any of IDE (e.g., Eclipse, SonarQube, STS, VS Code)
• Knowledge on Cloud platform, technologies & deployments is an added advantage
• Resolves technical issues through debugging, research, and
• Must have experience with Agile tools

• Good knowledge in product development domains
• Knowledge in Finance and Insurance domain preferred
• Maintain quality and ensure responsiveness of
• Complete application development by coordinating requirements, schedules, and activities contributing to team meetings;
• Troubleshooting development and production problems across multiple environments and operating platforms.
• Collaborate with the rest of the engineering team to design and launch new features
• Understanding and implementation of security and data
• Ensure designs are in compliance with specifications and standards and best industry
• Usage of Process tools – JIRA, TFS, HP QC or any other agile tools, also knowledge of CMM Level 3 development process.
• Self-motivated & working independently with minimal
• Maintain code integrity and
• Experience working with graphic designers and converting designs to visual
• Follow the coding standards for java and angular

• Usage of troubleshooting tools like J Profiler, J Meter or application performance tuning
• Exposure to Non-web-based developments, for both mobile and
• Development experience using Docker, Kubernetes, Containerization etc in AWS or other cloud platforms
• Willing to take up proof of concepts and showcase the technical capability
• Usage of design tools Visio or draw io
• Usage of CI/CD pipeline

• Achieving Stretched Targets In A Result-Focused Environment.
• Making Powerful Sales Presentations Resulting In High Conversion Ratio.
• Handling Objections And Resolving Member/ Customer Conflicts By Constantly Connecting With Them Through Member Meetings.
• Maintaining Strong Client Relationship And High Level Of Customer Service.
• Preparing Pre-Sales Proposals For Prospective Clients.
• Identifying Potential Customers And New Business Opportunities Within And Outside The Venue.
• Keeping Abreast With The Organization's Products And Services.
• Maintaining Consistent Average Productivity.
• Provide Necessary Support In Booking First Time Holiday For New Members And Generate Quality Referrals From Them.
• Qualifications -1 To 5 Years' Quota Carrying Sales Experience
• Experience And Working Knowledge Of CRM Systems
• Demonstrable Track Record Of Over-Achieving Quota
• Strong Written And Verbal Communication Skills

Job Description

We are looking for Advance Java developers who want to help us design cutting edge scalable products to meet our rapidly growing business. We are building out a team and looking for multiple levels but you should have at least 4-6 years of programming experience.

Key Responsibilities

         Build high availability and extreme reliable high volume transactional systems.

         Deliver reliable solutions that handle massive data and high traffic.

         Complete ownership of problem-free execution of owned modules and solutions.

         Focus on code optimization, code quality, maintainability etc.

         Team Handling.

Skills required

         MS or BS/B.Tech / MCA in computer science.

         Hands-on experience in Core J2EE or Core Java (collection, multithreading).

         Proficiency in Struts 2.0 & Springs, Hibernate, JDBC, JSP, Servlets , JMS / Radius, Redis , Microservices , 

         Strong working knowledge of Databases – MySQL, OS - Linux.

         Experience and knowledge of open source tools & frameworks, broader cutting edge          technologies around server side development.

         Excellent data structure & algorithm and problem solving skills.

         Customer-focused, react well to changes, work with teams and able to multi-task.

         Must be a proven performer and team player that enjoy challenging assignments in a high-energy, fast growing and start-up workplace.

         Must be a self-starter who can work well with minimal guidance and in fluid environment.

Note: Must have worked on Payment Gateway Development.

Must be willing to work in a startup fast paced environment.

Joining : Immediate

Responsibilities:

• arrange appointments to see existing clients and ‘cold call’ new contacts

• make presentations in medical settings or conference rooms

• persuade clients to use or buy your company’s products

• build strong relationships with medical staff

• meet sales targets

• organize and attend medical conferences

• check competitors’ products and prices

keep records of sales and customer report information back to head office about clients’ needs.

Vacancy for fresher medical representative in KOLKATA (NORTH AND SOUTH), HOWRAH, HOOGHLY, 24 PGS (NORTH AND SOUTH), DURGAPUR, BURDWAN, SILIGURI, MALDAH, MIDNAPORE.

Any local fresher graduate under 29 years can apply.