
About Us
HighLevel is an AI powered, all-in-one white-label sales & marketing platform that empowers agencies, entrepreneurs, and businesses to elevate their digital presence and drive growth. We are proud to support a global and growing community of over 2 million businesses, comprised of agencies, consultants, and businesses of all sizes and industries. HighLevel empowers users with all the tools needed to capture, nurture, and close new leads into repeat customers. As of mid 2025, HighLevel processes over 15 billion API hits and handles more than 2.5 billion message events every day. Our platform manages over 470 terabytes of data distributed across five databases, operates with a network of over 250 microservices, and supports over 1 million domain names.
Our People
With over 1,500 team members across 15+ countries, we operate in a global, remote-first environment. We are building more than software; we are building a global community rooted in creativity, collaboration, and impact. We take pride in cultivating a culture where innovation thrives, ideas are celebrated, and people come first, no matter where they call home.
Our Impact
As of mid 2025, our platform powers over 1.5 billion messages, helps generate over 200 million leads, and facilitates over 20 million conversations for the more than 2 million businesses we serve each month. Behind those numbers are real people growing their companies, connecting with customers, and making their mark - and we get to help make that happen.
Who You Are
The Manager of Customer Success is responsible for leading and inspiring the Customer Success team. The Manager of Customer Success is the key champion for ensuring HighLevel customers’ end-to-end lifecycle experience is exceptional. The goal is to maximize customer lifetime value through retention and own the “voice of customer” as part of HighLevel’s overall customers for life vision. The manager of Customer Success will be focused on ensuring the highest levels of customer success and end-user adoption as measured by retention, renewals and CLTV, and advocacy of HighLevel’s product and services. The Manager of Customer Success is a central role raising the voice of customer to a roar within HighLevel utilizing internal “HealDesk'' processes and communications
What You’ll Do:
- Supervise a team of Implementation Advisors/Customer Care Representatives focused on solving customer issues and achieving high levels of customer satisfaction and retention and fostering a positive team culture. Accomplishes customer success human resource
- Manages employee recruitment, selection, training, scheduling, coaching, counseling, and discipline. Communicates job expectations, monitors performance, appraises contributions, plans compensation, and enforces policies.
- Help to develop a proactive approach to customer success by defining customer churn risk criteria
- Develop and lead proactive out-reach programs that drive greater adoption of new features and optimization of current customer implementations
- Facilitate industry-leading “voice of the customer” processes including feedback channels and continuous improvement methods to enhance customer experience.
- Conduct consistent and impactful performance conversations, conflict management and coaching sessions with team members and managers.
- Use quantitative and qualitative analysis to drive operational excellence in the areas of customer engagement
- Devise a customer contact methodology to monitor and improve renewal/retention rates
- Can include managing or engagement with enterprise accounts
- Ensure execution of customer journey touchpoints, including onboarding, business reviews, retention, upsells and other opportunities
- Coach team on customer success best practices and training
- Provide continuous knowledge growth opportunities for Highlevel features and products
- Collaborate with cross-functional teams to ensure visibility and alignment
- Managing customer complaints, CSAT results and relationships to assure customers satisfaction.
- Facilitate proper delegation to team members in the proper roles.
- Building SOPs, Playbooks and KPIs for Team and Department and report on KPI achievement
- Build out a road map for successful implementations and ongoing support of this process and product engagement for team
- Serve as an escalation point for critical recruiting issue resolution
- Serve as an escalation point for at risk customers to promote product and resources that will help them be successful
- Leverage analytics to review automations and internal processes are successful and continue adapting strategies for your Customer success team to use with customers
- Continued optimization of current process and future ideals
What You’ll Bring
- Bachelor’s degree or equivalent experience
- 7+ years of experience leading customer facing, SaaS teams (CSM, Onboarding or Account Management
- 3+ years experience managing and leading technical, customer-facing teams of 12+ individuals.
- Project management skills
- Leading a results driven team
- People manager at heart, you love mentoring, leading and contributing to the professional development of those around you
- Strong collaboration, time-management, influencing and prioritization skills are critical to the success of this role
- The ability to build and maintain relationships internally with team and with customers
- Excellent listening, presentation and communication skills at all levels
- Strong customer facing communication skills
- Demonstrated data driven approach to problem solving
- Must be a go-getter and not afraid to ask questions
- Must have basic computer and excel skills
- Bachelor’s degree or equivalent experience
- 7+ years of experience leading customer facing, SaaS teams (CSM, Onboarding or Account Management
- 3+ years experience managing and leading technical, customer-facing teams of 12+ individuals.
- Dedicated people manager, you are passionate about mentoring, leading, and contributing to the professional development of your team.
- Experience with cross-functional collaboration (Implementation, Account Management, Product, Support, Training)
- Hands-on experience with CRM, CS, and workflow tools (e.g., Freshdesk, Tableau, etc.)
- Strong analytical, process-building, and program management skills (KPI and SOP ownership).
- Demonstrated data driven approach to problem solving.
- Track record of coaching, mentoring, and empowering high-performance teams
- Excellent communication, collaboration, presentation and time-management skills
- Proactive and inquisitive; not hesitant to seek clarification.
Equal Employment Opportunity Information
The company is an Equal Opportunity Employer. As an employer subject to affirmative action regulations, we invite you to voluntarily provide the following demographic information. This information is used solely for compliance with government recordkeeping, reporting, and other legal requirements. Providing this information is voluntary and refusal to do so will not affect your application status. This data will be kept separate from your application and will not be used in the hiring decision.

About HighLevel Inc.
About
About Us
HighLevel is an AI powered, all-in-one white-label sales & marketing platform that empowers agencies, entrepreneurs, and businesses to elevate their digital presence and drive growth. We are proud to support a global and growing community of over 2 million businesses, comprised of agencies, consultants, and businesses of all sizes and industries. HighLevel empowers users with all the tools needed to capture, nurture, and close new leads into repeat customers. As of mid 2025, HighLevel processes over 15 billion API hits and handles more than 2.5 billion message events every day. Our platform manages over 470 terabytes of data distributed across five databases, operates with a network of over 250 microservices, and supports over 1 million domain names.
Our People
With over 1,500 team members across 15+ countries, we operate in a global, remote-first environment. We are building more than software; we are building a global community rooted in creativity, collaboration, and impact. We take pride in cultivating a culture where innovation thrives, ideas are celebrated, and people come first, no matter where they call home.
Our Impact
As of mid 2025, our platform powers over 1.5 billion messages, helps generate over 200 million leads, and facilitates over 20 million conversations for the more than 2 million businesses we serve each month. Behind those numbers are real people growing their companies, connecting with customers, and making their mark - and we get to help make that happen.
EEO Statement:
At HighLevel, we value diversity. In fact, we understand it makes our organisation stronger. We are committed to inclusive hiring/promotion practices that evaluate skill sets, abilities, and qualifications without regard to any characteristic unrelated to performing the job at the highest level. Our objective is to foster an environment where really talented employees from all walks of life can be their true and whole selves, cherished and welcomed for their differences while providing excellent service to our clients and learning from one another along the way! Reasonable accommodations may be made to enable individuals with disabilities to perform essential functions.
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We are not just an AD agency or a creative agency, we are a Communication Company. Founded in 2014, Moshi Moshi is a young, creative, gutsy and a committed communication company that wants its clients to always Expect the EXTRA from it.
Our primary clientele consists of Startups & Corporates like Ola, Zoomcar, Mercedes Benz, ITC, Aditya Birla Group, Colive, MTV, Toit, IHCL, Jaquar, Sobha, Simple Energy, and Godrej amongst others. We have a huge team of creative folks, marketers, learners, developers, coders and a puppy momo, who believe Moshi Moshi is an experience rather than a company.
Why Moshi Moshi? The learning curve at Moshi Moshi is very high when compared to the industry average and that's primarily because you get to work with Companies / Brand managers / Marketers of different sizes and thought processes who push you to think better and faster. So, Hop on to the ride we dearly call Moshi Moshi and let's Say hello to the world.
PS:- We are also very close to a lot of food joints and breweries, so in case your manager/boss gives you a lot of work or is Expecting the Extra, you can quickly grab a recharge and continue with your everyday life struggles. We can't do much about the manager!
Join our team as a Social Media Cinematographer Intern!
Gain hands-on experience in cinematography while contributing to our vibrant social media presence. Collaborate with our creative team to produce engaging video content for various social media platforms. Assist in camera operation, lighting setups, and post-production tasks. Ideal candidates are passionate about filmmaking, possess technical skills in camera operation and editing software, and thrive in a fast-paced environment. Enrolled in or recent graduate of a film production program preferred.
This is a 3 month internship with possible stipend or academic credit.
Apply with resume and portfolio.
Join us and make your mark in the exciting world of social media storytelling!
About GradRight
Our vision is to be the world’s leading Ed-Fin Tech company dedicated to making higher education accessible and affordable to all. Our mission is to drive transparency and accountability in the global higher education sector and create significant impact using the power of technology, data science and collaboration.
GradRight is the world’s first SaaS ecosystem that brings together students, universities and financial institutions in an integrated manner. It enables students to find and fund high return college education, universities to engage and select the best-fit students and banks to lend in an effective and efficient manner.
In the last three years, we have enabled students to get the best deals on a $ 2.8+ Billion of loan requests and facilitated disbursements of more than $ 350+ Million in loans. GradRight won the HSBC Fintech Innovation Challenge supported by the Ministry of Electronics & IT, Government of India & was among the top 7 global finalists in The PIEoneer awards, UK.
GradRight’s team possesses extensive domestic and international experience in the launch and scale-up of premier higher education institutions. It is led by alumni of IIT Delhi, BITS Pilani, IIT Roorkee, ISB Hyderabad and University of Pennsylvania. GradRight is a Delaware, USA registered company with a wholly owned subsidiary in India.
About the Role
We are looking for a passionate DevOps Engineer with hands-on experience in AWS cloud infrastructure, containerization, and orchestration. The ideal candidate will be responsible for building, automating, and maintaining scalable cloud solutions, ensuring smooth CI/CD pipelines, and supporting development and operations teams.
Core Responsibilities
Design, implement, and manage scalable, secure, and highly available infrastructure on AWS.
Build and maintain CI/CD pipelines using tools like Jenkins, GitLab CI/CD, or GitHub Actions.
Containerize applications using Docker and manage deployments with Kubernetes (EKS, self-managed, or other distributions).
Monitor system performance, availability, and security using tools like CloudWatch, Prometheus, Grafana, ELK/EFK stack.
Collaborate with development teams to optimize application performance and deployment processes.
Required Skills & Experience
3–4 years of professional experience as a DevOps Engineer or similar role.
Strong expertise in AWS services (EC2, S3, RDS, Lambda, VPC, IAM, CloudWatch, EKS, etc.).
Hands-on experience with Docker and Kubernetes (EKS or self-hosted clusters).
Proficiency in CI/CD pipeline design and automation.
Experience with Infrastructure as Code (Terraform / AWS CloudFormation).
Solid understanding of Linux/Unix systems and shell scripting.
Knowledge of monitoring, logging, and alerting tools.
Familiarity with networking concepts (DNS, Load Balancing, Security Groups, Firewalls).
Basic programming/scripting experience in Python, Bash, or Go.
Nice to Have
Exposure to microservices architecture and service mesh (Istio/Linkerd).
Knowledge of serverless (AWS Lambda, API Gateway).
Penetration Testing Expert Requirements and Qualification:
Previous working experience as a Penetration Testing Expert for 5 - 7 year
BE in Computer Information Systems, Management Information Systems, or similar relevant field
In-depth knowledge of application development processes and at least one programing or scripting language (e.g., Java, Scala, C#, Ruby, Perl, Python, PowerShell)
Must know about standard Industry security Practices (OWASP, SANS, etc), Knowledgeable about industry Security guidelines and compliance such as ISO27001, SOC2, HIPPA etc.
Hands on experience with testing frameworks such as the PTES and OWASP.
Applicable knowledge of Windows client/server, Unix/Linux systems, Mac OS X, VMware/Xen, and cloud technologies such as AWS, Azure, or Google Cloud
Critical thinker and problem solver
Excellent organizational and time management skills
Penetration Tester Role:
The Penetration Tester, will provide broad and in depth knowledge to conduct offensive cyber operations across the organization globally. In this role, you will conduct offensive security operations to emulate adversary tactics and procedures to test preventative, detective and response controls across the global technology landscape. You will use your expertise to help influence technology decisions and work as part of a team to create consistent approaches to the offensive security processes and techniques.
Penetration Testing Duties and Responsibilities:
Operate a hands-on role involving penetration testing and vulnerability assessment activities of complex applications, operating systems, wired, wireless networks, and mobile applications/devices, Cloud (Azure, AWS, Google Etc) apps and software’s.
Set up environment and maintain required tools needed for the team.
Lead and manage Penetration Testing team and Supporting vendors to get qualitative deliveries to our customer.
Develop and maintain security testing plans
Able to automate penetration and other security testing on networks, systems and applications.
Develop meaningful metrics to reflect the true posture of the environment allowing the organization to make educated decisions based on risk.
Produce actionable, threat-based, reports on security testing results
Act as a source of direction, training, and guidance for less experienced staff
Consult with application developers, systems administrators, and management to demonstrate security testing results, explain the threat presented by the results, and consult on remediation
Communicate security issues to a wide variety of internal and external “customers” to include technical teams, executives, risk groups, vendors and regulators
Deliver the annual penetration testing schedule and conducting awareness campaigns to ensure proper budgeting by business lines for annual tests.
Foster and maintain relationships with key stakeholders and business partners
Certificates:
Must Have
Offensive Security Certified Professional (OSCP)
Good to have
CREST Registered Penetration Tester (CRT)
Certified Ethical Hacker (CEH) Certification
GIAC Certified Penetration Tester (GPEN)
#hiring #lightroomeditor
THE EDITING TABLE is looking for a skilled Lightroom Photo Editor to elevate our creative team. We are looking for someone with an exceptional eye for color correction, image enhancement, and the ability to maintain visual consistency across all projects.
Requirements:
* Expertise in Adobe Lightroom is essential.
* Wedding photo editing experience is a strong advantage.
* 1+ year of experience in photo editing.
* Impressive portfolio showcasing before/after transformations
* Proven ability to meet tight deadlines with accuracy
Location : Mohali, Punjab (On site job)
About
We were founded in the year 2015 with an entrepreneurial vision to bring a digital change in the B2B landscape of India. Now, with a team of 200+ people, bijnis is working towards transforming and digitizing the way manufacturing works in the unorganized Industries like Footwear, Apparel etc.
Key Competencies:
- 2+ years of experience in React-Native based app development is a must.
- Must have published at least 1 major React-Native app
- 2+ years of experience in building consumer facing Mobile Applications in React or React Native (Layouts, animations, etc.)
- Strong UX/UI design exposure and experience in making apps work intuitively and with pixel perfect interfaces.
- Good understanding of Design and Architecture Patterns
- Strong focus on app performance
- Sound knowledge of any type of mobile app development Native(android) or Hybrid.
- Good Experience of working in React Native and its supporting architectures.
- Proficient in JavaScript, CSS, HTML5
- Strong working experience with third-party dependencies and debugging dependency conflicts.
- Ability to quickly learn React Native with Redux.
- Ability to write clean code.
- Familiarity with version control management system (e.g. git)
- Knowledge of Scrum development and DevOps
- Good time management, interpersonal and communication skills, team player.
Roles/Responsibilities:
- Work on React Native on the front end to develop Android/iOS Apps.
- Write JavaScript code in React native for the app logic. Write business logic using Reducers, Actions and Redux framework.
- Create Android/iOS specific UI for Mobile apps.
- Integrate with Native plugins or custom written plugins for specific platforms.
- Write Modular, organized and robust code.
- Write Unit tests for your code.
Propques.com, a leading coworking consultancy based in banglore, is seeking a talented and motivated WordPress Developer to join our dynamic team in Lucknow. As a WordPress Developer, you will play a crucial role in enhancing our website's functionality, design, and user experience, ensuring its optimal performance and responsiveness.
Responsibilities:
- Collaborate with the design and content teams to implement and maintain visually appealing and user-friendly WordPress websites for Propques.com.
- Customize and develop WordPress themes and plugins to meet specific project requirements.
- Create and optimize website features, including responsive layouts, interactive elements, and integration of multimedia content.
- Troubleshoot and resolve any front-end and back-end issues, ensuring the website's smooth operation and performance.
- Stay up-to-date with the latest web development trends, WordPress updates, and industry best practices to recommend improvements and implement innovative solutions.
- Perform regular website maintenance, updates, and security checks to ensure data integrity and protection.
- Assist in the migration of existing websites to WordPress platform, ensuring a seamless transition.
Qualifications:
- Proven experience as a WordPress Developer with a strong portfolio of WordPress projects.
- Proficiency in HTML, CSS, JavaScript, PHP, and other relevant web development languages and frameworks.
- Experience with custom theme and plugin development for WordPress.
- Familiarity with responsive design principles and mobile optimization.
- Ability to troubleshoot and debug technical issues efficiently.
- Strong understanding of SEO best practices and website performance optimization.
- Excellent communication skills and ability to collaborate effectively with cross-functional teams.
- Self-motivated and able to work independently while meeting deadlines.
- Prior experience in the coworking or real estate industry is a plus
JAVA SPRING BOOT
Mandate Skills: Java+Springboot (Mandatory), Angular is add on
This is Java lead developer role based in Pune India. You should be ready to take challenges and passionate about CI/CD practices. You should be a good team player with excellent sense of ownership & responsibility. Technical skills :
- You have experience building applications on Spring Framework, Springboot & RESTFul web services is must.
- Hands on experience in Front-End technologies such as Angular JS is preferable.
- You have experience working on Unix / Linux.
- You have DB query experience on Oracle.
- Effective & clear communication Understands the value of diversity in the workplace and is dedicated to fostering an inclusive culture in all aspects of working life so that people from all backgrounds receive equal treatment, realize their full potential and can bring their full, authentic selves to work.
This person MUST have:
- BE Computer Science, MCA or equivalent
- Cloud app development experience
- Strong knowledge of Go programming language, paradigms, constructs, and idioms
- Knowledge of common Goroutine and channel patterns
- Experience with the fullsite of Go frameworks and tools, including:
- Dependency management tools such as Godep, Sltr, etc.
- Go’s templating language
- Go’s code generation tools,such as Stringer
- Ability to write clean and effective Godoc comments
- Familiarity with code versioning tools(such as Git, SVN, and Mercurial)
Experience:
- Min 3 year experience
- Not more than 15 year experience.
- Startup experience is a must.
Location
- Remotely, anywhere in India
Timings:
- 40 hours a week but with 4 hours a day overlapping with client timezone. .
Position:
- Full time/Direct
- We have great benefits such as PF, medical insurance, 12 annual company holidays, 12 PTO leaves per year, annual increments, Diwali bonus, spot bonuses and other incentives etc.
- We dont believe in locking in people with large notice periods. You will stay here because you love the company. We have only a 15 days notice period.
Tatsam is a stealth mode, venture-backed mental healthcare company based in India.
We're redesigning mental health and wellness experiences for the modern day working professional, have raised angel round from top-tier investors, and signed some of the largest Indian enterprises and startups for the upcoming private beta launch… and we’re just getting started.
The startup is led by a team of CXOs who are serial entrepreneurs (YC alumni, IIT alumni, CXO in large enterprises). They are supported by a team of behavioral design experts, clinicians and counsellors with vast experience, and technologists on a mission to improve mental health and wellbeing for the modern day working professional.
RESPONSIBILITIES:
- Developing app using Flutter for both Android & iOS platforms.
- Writing quality code independently that is simple, reliable, and scalable.
- Evaluating and implementing out-of-the-box ideas for application development.
- Working with the team to manage, optimize, and customize multiple applications.
- Detecting and troubleshooting application issues.
REQUIREMENTS:
- Must have 2+ years of experience in native mobile development (Android / iOS).
- Must have 1+ years of experience in Flutter.Should have worked and successfully deployed apps using Flutter framework.
- Good knowledge of Flutter SDK & Dart programming language.
- Should have worked on mobile platforms like Android or iOS.
- Should have developed & worked with Flutter widgets for iOS & AndroidExperience with any of the state management solutions like Bloc, Provider, Mobx, etc.
- Mobile app architecture design and optimization.Extreme attention to detail and the ability to match the design as closely as possible.
- Ability to work closely with Product Managers, other development team members.
- Understanding of Functional Reactive Programming is a must.
- Comfortable with Test-Driven Development.
The Opportunity
You will enter a close group of exceptionally talented people who in the last 2-months have secured incredible investors, partners, clients and advocates. We will continue this momentum till our vision of being able to provide good mental health and wellbeing avenues for the modern day professionals is achieved. If we like each other and agree to partner in this journey, this has the potential of resulting in a compounded career and mental growth for you.
products.
System impact analysis, design, local code development, Unit Test, application/installation of application
product patches/core package, support for system integration test/user acceptance test, and implementation
support.
Produce required SDLC(System Development Life Cycle) artefacts, including specification documents, layouts,
diagrams and manuals.
System environment support and maintenance in production environment and test environment.
BAU support for branches such as trouble shooting and QA.
Collaborate with partners across IT and business groups.












