About Us
HighLevel is an AI powered, all-in-one white-label sales & marketing platform that empowers agencies, entrepreneurs, and businesses to elevate their digital presence and drive growth. We are proud to support a global and growing community of over 2 million businesses, comprised of agencies, consultants, and businesses of all sizes and industries. HighLevel empowers users with all the tools needed to capture, nurture, and close new leads into repeat customers. As of mid 2025, HighLevel processes over 15 billion API hits and handles more than 2.5 billion message events every day. Our platform manages over 470 terabytes of data distributed across five databases, operates with a network of over 250 microservices, and supports over 1 million domain names.
Our People
With over 1,500 team members across 15+ countries, we operate in a global, remote-first environment. We are building more than software; we are building a global community rooted in creativity, collaboration, and impact. We take pride in cultivating a culture where innovation thrives, ideas are celebrated, and people come first, no matter where they call home.
Our Impact
As of mid 2025, our platform powers over 1.5 billion messages, helps generate over 200 million leads, and facilitates over 20 million conversations for the more than 2 million businesses we serve each month. Behind those numbers are real people growing their companies, connecting with customers, and making their mark - and we get to help make that happen.
Who You Are
The Manager of Customer Success is responsible for leading and inspiring the Customer Success team. The Manager of Customer Success is the key champion for ensuring HighLevel customers’ end-to-end lifecycle experience is exceptional. The goal is to maximize customer lifetime value through retention and own the “voice of customer” as part of HighLevel’s overall customers for life vision. The manager of Customer Success will be focused on ensuring the highest levels of customer success and end-user adoption as measured by retention, renewals and CLTV, and advocacy of HighLevel’s product and services. The Manager of Customer Success is a central role raising the voice of customer to a roar within HighLevel utilizing internal “HealDesk'' processes and communications
What You’ll Do:
- Supervise a team of Implementation Advisors/Customer Care Representatives focused on solving customer issues and achieving high levels of customer satisfaction and retention and fostering a positive team culture. Accomplishes customer success human resource
- Manages employee recruitment, selection, training, scheduling, coaching, counseling, and discipline. Communicates job expectations, monitors performance, appraises contributions, plans compensation, and enforces policies.
- Help to develop a proactive approach to customer success by defining customer churn risk criteria
- Develop and lead proactive out-reach programs that drive greater adoption of new features and optimization of current customer implementations
- Facilitate industry-leading “voice of the customer” processes including feedback channels and continuous improvement methods to enhance customer experience.
- Conduct consistent and impactful performance conversations, conflict management and coaching sessions with team members and managers.
- Use quantitative and qualitative analysis to drive operational excellence in the areas of customer engagement
- Devise a customer contact methodology to monitor and improve renewal/retention rates
- Can include managing or engagement with enterprise accounts
- Ensure execution of customer journey touchpoints, including onboarding, business reviews, retention, upsells and other opportunities
- Coach team on customer success best practices and training
- Provide continuous knowledge growth opportunities for Highlevel features and products
- Collaborate with cross-functional teams to ensure visibility and alignment
- Managing customer complaints, CSAT results and relationships to assure customers satisfaction.
- Facilitate proper delegation to team members in the proper roles.
- Building SOPs, Playbooks and KPIs for Team and Department and report on KPI achievement
- Build out a road map for successful implementations and ongoing support of this process and product engagement for team
- Serve as an escalation point for critical recruiting issue resolution
- Serve as an escalation point for at risk customers to promote product and resources that will help them be successful
- Leverage analytics to review automations and internal processes are successful and continue adapting strategies for your Customer success team to use with customers
- Continued optimization of current process and future ideals
What You’ll Bring
- Bachelor’s degree or equivalent experience
- 7+ years of experience leading customer facing, SaaS teams (CSM, Onboarding or Account Management
- 3+ years experience managing and leading technical, customer-facing teams of 12+ individuals.
- Project management skills
- Leading a results driven team
- People manager at heart, you love mentoring, leading and contributing to the professional development of those around you
- Strong collaboration, time-management, influencing and prioritization skills are critical to the success of this role
- The ability to build and maintain relationships internally with team and with customers
- Excellent listening, presentation and communication skills at all levels
- Strong customer facing communication skills
- Demonstrated data driven approach to problem solving
- Must be a go-getter and not afraid to ask questions
- Must have basic computer and excel skills
- Bachelor’s degree or equivalent experience
- 7+ years of experience leading customer facing, SaaS teams (CSM, Onboarding or Account Management
- 3+ years experience managing and leading technical, customer-facing teams of 12+ individuals.
- Dedicated people manager, you are passionate about mentoring, leading, and contributing to the professional development of your team.
- Experience with cross-functional collaboration (Implementation, Account Management, Product, Support, Training)
- Hands-on experience with CRM, CS, and workflow tools (e.g., Freshdesk, Tableau, etc.)
- Strong analytical, process-building, and program management skills (KPI and SOP ownership).
- Demonstrated data driven approach to problem solving.
- Track record of coaching, mentoring, and empowering high-performance teams
- Excellent communication, collaboration, presentation and time-management skills
- Proactive and inquisitive; not hesitant to seek clarification.
Equal Employment Opportunity Information
The company is an Equal Opportunity Employer. As an employer subject to affirmative action regulations, we invite you to voluntarily provide the following demographic information. This information is used solely for compliance with government recordkeeping, reporting, and other legal requirements. Providing this information is voluntary and refusal to do so will not affect your application status. This data will be kept separate from your application and will not be used in the hiring decision.
Shubham Vishwakarma
Full Stack Developer - Averlon
About HighLevel Inc.
About
About Us
HighLevel is an AI powered, all-in-one white-label sales & marketing platform that empowers agencies, entrepreneurs, and businesses to elevate their digital presence and drive growth. We are proud to support a global and growing community of over 2 million businesses, comprised of agencies, consultants, and businesses of all sizes and industries. HighLevel empowers users with all the tools needed to capture, nurture, and close new leads into repeat customers. As of mid 2025, HighLevel processes over 15 billion API hits and handles more than 2.5 billion message events every day. Our platform manages over 470 terabytes of data distributed across five databases, operates with a network of over 250 microservices, and supports over 1 million domain names.
Our People
With over 1,500 team members across 15+ countries, we operate in a global, remote-first environment. We are building more than software; we are building a global community rooted in creativity, collaboration, and impact. We take pride in cultivating a culture where innovation thrives, ideas are celebrated, and people come first, no matter where they call home.
Our Impact
As of mid 2025, our platform powers over 1.5 billion messages, helps generate over 200 million leads, and facilitates over 20 million conversations for the more than 2 million businesses we serve each month. Behind those numbers are real people growing their companies, connecting with customers, and making their mark - and we get to help make that happen.
EEO Statement:
At HighLevel, we value diversity. In fact, we understand it makes our organisation stronger. We are committed to inclusive hiring/promotion practices that evaluate skill sets, abilities, and qualifications without regard to any characteristic unrelated to performing the job at the highest level. Our objective is to foster an environment where really talented employees from all walks of life can be their true and whole selves, cherished and welcomed for their differences while providing excellent service to our clients and learning from one another along the way! Reasonable accommodations may be made to enable individuals with disabilities to perform essential functions.
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About IndieFolio
IndieFolio is rethinking the traditional creative agency model by allowing leading brands to assemble custom creative teams, delivering world-class quality. We connect top brands with India's finest creative talent in design, video, and content, leveraging advanced technology and industry expertise to streamline the process. Our curated network of professionals, combined with a data-driven approach, ensures exceptional results and unmatched efficiency. With a proven track record and a commitment to innovation, IndieFolio is transforming how businesses access and collaborate with top-tier creative talent. We are scaling our team and operations, seeking independent, responsible, and accountable individuals to join our dynamic team.
About the Role
As an Account Manager, you will work closely with the Key Account Manager to manage client relationships, drive project execution, and ensure smooth coordination across accounts.
This role is ideal for someone who has already worked in account management, client servicing, or project coordination and is now ready to operate with greater ownership and scale. You will get exposure to larger client accounts, more complex projects, and faster responsibility across account execution.
Responsibilities
- Client Coordination & Relationship Management: Build strong client relationships through timely communication, responsiveness, and attention to detail while leading calls, understanding requirements, managing follow-ups, and ensuring confidence in project delivery.
- Account & Project Management: Work closely with the Key Account Manager in managing ongoing client accounts and projects while driving smooth communication, timely follow-ups, and strong execution across teams and stakeholders.
- Talent Coordination & Quality Management: Identify and coordinate the right creative talent for different project needs while applying judgment on quality, fit, availability, timelines, and budget.
- Proposal Building, Pricing & Commercial Support: Support the creation of proposals, scopes, and project plans for client requirements while contributing more actively to pricing discussions, commercial decisions, and project solutioning.
- Reporting & Operations: Track project progress, maintain account updates, and keep documentation organized across proposals, timelines, deliverables, and key account updates while ensuring strong operational discipline across accounts.
Requirements
- 2–4 years of experience in account management, client servicing, project coordination, operations, or a similar role.
- Prior experience working with clients and managing projects in a fast-paced environment.
- Strong communication, coordination, and stakeholder management skills.
- Highly organized, detail-oriented, and dependable.
- Strong problem-solving ability and comfort handling multiple moving pieces at once.
- Good understanding of project execution, client management, and commercial thinking.
- Ownership mindset with the ability to take initiative and drive things forward.
Why Join Us?
- Work with Leading Brands: Get exposure to some of the biggest brands in India and manage high-quality creative projects at scale.
- Build Real Account Management Depth: Work closely with experienced account leaders while sharpening your skills across client servicing, project management, pricing, proposals, and talent coordination.
- Grow with Responsibility: Take on meaningful responsibility early and build the capability to manage larger accounts and more complex projects over time.
- Vibrant & Collaborative Community: Connect with a passionate team of creative thinkers and innovators who care deeply about quality and execution.
- High-Trust Environment: Be part of a team that values initiative, accountability, and strong execution.
- Remote-First Flexibility: Work in a setup that gives you autonomy while staying closely connected to a collaborative team.
30–60–90 Day Plan
First 30 Days – Context, Learning & Foundations
- Understand IndieFolio’s business model, service lines, clients, and internal workflows.
- Build context on how accounts are managed, how talent is coordinated, and how proposals, pricing, and project execution work.
- Get familiar with tools, reporting formats, communication processes, and the day-to-day rhythm of account management.
Days 31–60 – Active Support & Account Execution
- Work closely with the Key Account Manager across active projects and client accounts while contributing more actively to client coordination, follow-ups, proposals, internal execution, and reporting.
- Build stronger judgment on project workflows, talent decisions, and how account relationships are managed over time.
Days 61–90 – Guided Ownership & Stronger Execution
- Begin taking on greater responsibility across selected accounts, client interactions, and project components with alignment from the Key Account Manager.
- Drive day-to-day execution more independently, contribute more actively to project planning and problem-solving, and demonstrate strong reliability, responsiveness, and judgment in ongoing account management.
PythonCompany Description
Recruiting Bond International is a next-generation Talent Intelligence, Executive Search, and Human Capital Advisory firm helping start-ups, enterprises, GCCs, and VC/PE-backed companies build high-impact global teams. It is a global leader in Recruitment Process Outsourcing (RPO), executive search, and workforce consulting, specializing in building transformative talent strategies.
From high-growth startups to Fortune 500 companies, Recruiting Bond partners with organizations across 50+ industries and 140+ countries to deliver fast, scalable, and inclusive hiring solutions. The company supports businesses in scaling teams, fostering innovation, and creating talent-first strategies to achieve their goals.
With deep expertise across Technology, FinTech, Healthcare, Real Estate, and Energy, Recruiting Bond is dedicated to building careers, companies, and futures by connecting world-class talent with high-impact opportunities globally.
About the Role
Our client is hiring a Backend Engineer (India-based, Remote) to design, build, and scale the core memory infrastructure powering production-grade AI agents.
This role is intended for an experienced engineer with 7–10 years of backend engineering experience, who has deeply internalized AI-native engineering practices and actively builds using tools such as Claude Code, Codex, Cursor, Windsurf, or comparable AI development tools as a core part of their workflow.
The hiring process is intentionally non-traditional and skill-first. There is no evaluation based on IIT pedigree, LeetCode performance, or conventional resume filters. Instead, the only evaluation criterion is: how you build with AI in real-world scenarios.
Candidates are expected to submit prompt logs or transcripts from Claude Code, Codex, Cursor, or Windsurf demonstrating a feature or product they are proud of.
What You'll Own
- Build and scale backend systems powering the memory infrastructure of the product
- Own and deliver features end-to-end, integrating AI coding tools into the core development workflow
- Design, manage, and optimize database, storage, and retrieval systems for persistent memory
- Collaborate closely on system architecture, scalability, performance, and reliability engineering
- Contribute directly to product roadmap decisions based on real customer usage and production insights
Requirements
Must-Have
- 7–10 years of backend engineering experience
- Demonstrated ability to build with AI coding tools (Claude Code, Codex, Cursor, Windsurf, or comparable)
- Ability and willingness to submit prompt log transcripts from a feature or product you are proud of
- Strong Python fundamentals
- Strong PostgreSQL or comparable relational database fundamentals
- Comfort owning systems end-to-end in production
- Based in India, remote work from anywhere in the country
Nice-to-Have
- Prior AI infrastructure or developer tools product experience
- FastAPI fluency
- Open-source contributions in AI, memory, vector databases, or developer tools
- Prior experience in memory systems, RAG pipelines, or vector database engineering
- Public technical writing or conference talks on AI-native engineering practices
Job Title: Digital Marketing Executive
Company: Alea IT Solutions
Location: Jaipur (Raja Park, Rajasthan)
Job Type: Full-time, On-site
Working Hours: 9.5 hours/day
Experience Required: Minimum 2+ year
Joining: Immediate (within 2–5 days)
About the Company
Alea IT Solutions is an IT services company focused on delivering innovative and scalable technology solutions. With a growing team and a collaborative work culture, we emphasize creativity, performance, and continuous learning.
Role Overview
We are looking for a digital marketing executive with hands-on experience in planning and executing online marketing strategies. The ideal candidate should be data-driven, creative, and capable of managing multiple campaigns.
Key Responsibilities
1. Digital Campaign Management
- Plan and execute digital marketing campaigns (SEO, SEM, social media, email marketing)
- Manage paid campaigns (Google Ads, Meta Ads, etc.)
- Monitor and optimize campaign performance
2. SEO & Content Marketing
- Perform keyword research and on-page/off-page SEO
- Optimize website content for search engines
- Coordinate with content/design teams
3. Social Media Management
- Manage company social media accounts
- Create and schedule engaging content
- Track engagement and performance metrics
4. Analytics & Reporting
- Track KPIs using tools like Google Analytics
- Prepare performance reports and insights
Requirements
- Minimum 2+ years of experience in digital marketing
- Knowledge of SEO, SEM, social media marketing
- Familiarity with tools like Google Analytics, Ads Manager
- Strong communication and analytical skills
- Immediate joiner preferred (2–5 days)
What We Offer
- Opportunity to work on diverse projects
- Growth-oriented environment
- Supportive team culture
Responsibilities:
- Analyze and assess the financial statements and credit history of existing and potential clients.
- Review credit applications and perform credit checks.
- Structure deals and perform risk assessments.
- present analysis, findings, and recommendations to managers, especially findings that involve a borrower's ability to repay.
- Ability to make informed decisions backed by sound assessment.
- Consult and negotiate with clients regarding financial transactions, payment terms, and credit limits.
- Ability to handle multiple projects and submit applications on time.
- Financial forecasting.
- Practice due diligence.
- Keep up to date with the company's lending protocols.
Requirements:
- Bachelor's degree in finance, accounting, or other business-related fields.
- Strong proficiency in MS Office and general computer use.
- Ability to effectively manage competing deadlines for projects in a high-pressure work environment, with varying degrees of supervision.
- Strong attention to detail and ability to notice discrepancies in data.
- Impeccable understanding of financial statements, ratios, and concepts.
|
Roles and Responsibilities |
● Responsible for ensuring design quality, consistency, and coherence of a feature. ● Ideate, execute and deliver features based on prioritization and collaboration with product & engineering. ● Be the owner & decision-maker of design for one or more major features in the consumer app ● Responsible for driving improvement through design on defined metrics for the feature ● Navigates through internal and external dependencies on product/dev/analytics teams ● Mentors designers within the team ● Participates in decision making for other related features. ● Actively participates in hiring events
|
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Critical Functional Skills (Any Certifications Preferred) |
● Min 3 years of experience designing in consumer-focused product companies ● Excellent communication skills ● Has held a lead or senior designer role in a team |
Amazon Web Services (AWS)Job DescriptionPosition: Sr Data Engineer – Databricks & AWS
Experience: 4 - 5 Years
Company Profile:
Exponentia.ai is an AI tech organization with a presence across India, Singapore, the Middle East, and the UK. We are an innovative and disruptive organization, working on cutting-edge technology to help our clients transform into the enterprises of the future. We provide artificial intelligence-based products/platforms capable of automated cognitive decision-making to improve productivity, quality, and economics of the underlying business processes. Currently, we are transforming ourselves and rapidly expanding our business.
Exponentia.ai has developed long-term relationships with world-class clients such as PayPal, PayU, SBI Group, HDFC Life, Kotak Securities, Wockhardt and Adani Group amongst others.
One of the top partners of Cloudera (leading analytics player) and Qlik (leader in BI technologies), Exponentia.ai has recently been awarded the ‘Innovation Partner Award’ by Qlik in 2017.
Get to know more about us on our website: http://www.exponentia.ai/ and Life @Exponentia.
Role Overview:
· A Data Engineer understands the client requirements and develops and delivers the data engineering solutions as per the scope.
· The role requires good skills in the development of solutions using various services required for data architecture on Databricks Delta Lake, streaming, AWS, ETL Development, and data modeling.
Job Responsibilities
• Design of data solutions on Databricks including delta lake, data warehouse, data marts and other data solutions to support the analytics needs of the organization.
• Apply best practices during design in data modeling (logical, physical) and ETL pipelines (streaming and batch) using cloud-based services.
• Design, develop and manage the pipelining (collection, storage, access), data engineering (data quality, ETL, Data Modelling) and understanding (documentation, exploration) of the data.
• Interact with stakeholders regarding data landscape understanding, conducting discovery exercises, developing proof of concepts and demonstrating it to stakeholders.
Technical Skills
• Has more than 2 Years of experience in developing data lakes, and datamarts on the Databricks platform.
• Proven skill sets in AWS Data Lake services such as - AWS Glue, S3, Lambda, SNS, IAM, and skills in Spark, Python, and SQL.
• Experience in Pentaho
• Good understanding of developing a data warehouse, data marts etc.
• Has a good understanding of system architectures, and design patterns and should be able to design and develop applications using these principles.
Personality Traits
• Good collaboration and communication skills
• Excellent problem-solving skills to be able to structure the right analytical solutions.
• Strong sense of teamwork, ownership, and accountability
• Analytical and conceptual thinking
• Ability to work in a fast-paced environment with tight schedules.
• Good presentation skills with the ability to convey complex ideas to peers and management.
Education:
BE / ME / MS/MCA.
NodeJS (Node.js)
Kubernetes
DockerAmazon Web Services (AWS)Do you love leading a team of engineers, coding up new products, and making sure that they work well together? If so, this is the job for you.
As an Engineering Manager in Unscript, you'll be responsible for managing a team of engineers who are focused on developing new products. You'll be able to apply your strong engineering background as well as your experience with large-scale development projects in the past.
You'll also be able to act as Product Owner (we know it's not your job but you'll have to do this :) ) and make sure that the team is working towards the right goals.
Being the Engineering Manager at Unscript means owning up to all things—from technical issues to product decisions—and being comfortable with taking responsibility for everything from hiring and training new hires, to making sure you get the best out of every individual.
About Us:
UnScript uses AI to create videos that were never shot. Our technology saves brands thousands of dollars spent in hiring influencers/actors, shooting videos with them. UnScript was founded by distinguished alums from IIT, with exemplary backgrounds in business and technology. UnScript has raised two rounds of funding from global VCs with Peter Thiel(Co-founder, Paypal) and Ried Hoffman ( Co-founder, Linkedin) as investors.
Required Qualifications:
- B.Tech or higher in Computer Science from a premier institute. (We are willing to waive this requirement if you are an exceptional programmer).
- Building scalable & performant web systems with clear focus on reusable modules.
- You are comfortable in a high paced environment and can respond to urgent (and at times ambiguous) requests
- Ability to translate fuzzy business problems into technical problems & come up with design, estimates, planning, execution & deliver the solution independently.
- Knowledge in AWS or other cloud Infra.
The Team:
Unscript was started by Ritwika Chowdhury. Our team brings experience from other foremost institutions like IIT Kharagpur, Microsoft Research, IIT Bombay, IIIT, BCG etc. We are thrilled to be backed by some of the world's largest VC firms and angel investors.
Location:- Bangalore
JOB DESCRIPTION :
• Project Manager with over all 12 plus years of work experience and at least 7 to 9 years in
project management space.
Candidates have to be from IT background managing end to end Application
implementations (upgrades, migrations, cut-overs), migrations (on premise to Cloud, hybrid
solutions), transitions projects, etc.
• Strong understanding on Agile, Scrum framework, SDLC, Planning and hands on
experience on tools like Jira.
• Experience in Service delivery, change management, release management, stakeholder
management and people management.
• Excellent in communication and confident while articulating points to the team.
• Global experience is going to add value.
• Certified in project management and Agile - PMP, Prince 2, CSM, SaFe.
MUST HAVES :
IT Background with complete SDLC, migration, transformation.
Project management - Handled end to end 5 phases initiation, execution planning,
requirement gathering & deployment/closure. Includes Budget Forecasting, handled
vendors and stakeholder management.
Handled a team size of at least 15 -20 for a budget driven project.
Global Account/Project exposure.
Excellent Communication Skills.
Candidate should have experience in end-to-end project management at least for 7 to 9
years.
Candidate should have experience in oil and gas industries - good to have
Should have pedigree of working in Good MNC's
DONTS :
Operations Management
Technical Project Management
Infrastructure, Data Centre Migration
Banking, BFSI, Telecom Sector
Java
Spring BootMinimum of 4+ years of experience in Java development
- Experience delivering Services (REST, SOAP) and Web applications in Micro services architecture
- Experience developing and deploying Java solutions to cloud
- Experience in Spring Boot and components of Spring framework
- Experience in a JavaScript framework such as Angular or React
- Experience in TDD using Junit or similar frameworks
· Experience in Design Patterns and service oriented architectural principles, Data structures and Algorithms.
· Individual should be an active participant in the product design and code reviews for self and team and can competently review any aspect of their product or major sub-system.
· Experience in SQL, Unix skills.
· Good communication Skill
Follow CutshortShubham Vishwakarma
Full Stack Developer - Averlon