11+ Customer Success Jobs in Chandigarh | Customer Success Job openings in Chandigarh

About Hamleys:

Hamleys is not just a Toy Store but an entire Toy experience. Currently there are more 125 stores in India and we are present in more than 20 countries. 365 days of play is the brand philosophy of Hamleys. At Hamleys we believe in giving our customers an Instore experience that helps him build memories for lifetime.

Job Title: Fun Consultant

Grade: A1

Role:

• Warmly welcome and approach each customer – customer’s inclination to shop starts right from the first step & eye contact.
• Believes and lives the attitude of “Sheer customer delight” – go beyond
• To efficiently adhere to all “company procedures and policies.”
• To work with the team to achieve award winning “customer service.”

Key Responsibilities:

• Contribute to achieve store KPIs.
• Utilize the knowledge of trends and guide each customer on “what suits better” – in line with the customer needs, individuality and product range.
• Believes and lives the attitude of “Sheer customer delight” – go beyond

Desired Skills & Abilities

• Superior understanding of Indian retailing and global trends.
• Good communication and interpersonal skills - understand customer needs
• Good at relationship building - conversion to sales
• Ability to follow brand and store guidelines
• Good operations experience – receiving stock, inventory keeping, cash handling etc.

About Product :

Instanodes:

Instanodes is a leading provider of Web3 infrastructure, offering robust and scalable solutions for blockchain developers and businesses. Our mission is to simplify the complexities of blockchain technology, enabling our clients to focus on building innovative and disruptive applications. We are passionate about empowering the decentralized future and are seeking a talented and driven Product Manager to join our team.

About the Role:

We are looking for an experienced and entrepreneurial Product Manager to lead the growth and development of Instanodes. You will be responsible for the overall product strategy, roadmap, and execution, with a keen focus on driving P&L, securing fundraises, and shaping the long-term vision of the product. You will work closely with engineering, marketing, sales, and leadership to ensure Instanodes remains at the forefront of the Web3 infrastructure landscape.

Responsibilities:

• Product Strategy & Roadmap: Define and champion the product vision, strategy, and roadmap for Instanodes, aligning with the company's overall goals and objectives.
• Market Analysis & Competitive Intelligence: Conduct in-depth market research, analyze competitor offerings (Zeeve, Alchemy, Quicknode, etc.), and identify opportunities for differentiation and growth.
• User Research & Customer Understanding: Deeply understand the needs and pain points of Web3 developers and businesses through user research, customer interviews, and data analysis.
• Product Development & Execution: Translate user needs into detailed product specifications and user stories, prioritize features, and manage the product backlog. Collaborate closely with engineering to ensure timely and high-quality product delivery.
• Go-to-Market Strategy & Launch Planning: Develop and execute go-to-market strategies for new product features and releases.
• Growth & Metrics: Define and track key performance indicators (KPIs) to measure product success. Analyze product usage data to identify areas for improvement and growth.
• P&L Management: Own the P&L for Instanodes, focusing on revenue generation, cost optimization, and profitability.
• Fundraising: Support fundraising efforts by developing compelling investment materials, presenting to investors, and contributing to due diligence processes.
• Team Leadership & Collaboration: Foster a collaborative and high-performing product team environment. Mentor and guide junior product team members.

Qualifications:

• 5+ years of experience in product management, with a focus on B2B SaaS or infrastructure products.
• Strong understanding of blockchain technology, Web3 concepts, and the decentralized ecosystem.
• Familiarity with the competitive landscape of Web3 infrastructure providers (Zeeve, Alchemy, Quicknode, etc.).
• Proven track record of successfully launching and growing products.
• Excellent analytical and problem-solving skills.
• Strong communication, interpersonal, and presentation skills.
• Experience with agile development methodologies.
• Experience with P&L management and fundraising is a plus.

The Social Media Marketing Executive will be responsible for developing and executing social media strategies, managing online communities, and driving brand engagement across various platforms. With 3-5 years of experience in social media marketing and community management, you will leverage your expertise to enhance our social media presence, build relationships with our audience, and contribute to the overall success of our marketing initiatives.

Key Responsibilities:

• Social Media Strategy: Develop and implement social media strategies to increase brand awareness, drive engagement, and support business goals. Create strategies for different platforms including LinkedIn, Twitter, Facebook, Instagram, and emerging platforms.

• Content Creation & Management: Create and curate engaging content that resonates with our target audience. Manage content calendars, schedule posts, and ensure timely and consistent communication.

• Community Engagement: Grow and manage online communities, respond to comments and messages, and engage with followers to build relationships and encourage brand loyalty.

• Campaign Execution: Plan and execute social media campaigns, including promotions, contests, and paid advertising. Monitor and optimize campaign performance to achieve desired outcomes.

• Analytics & Reporting: Track, analyze, and report on social media metrics and KPIs. Use insights to refine strategies and improve performance. Prepare regular reports on social media activities and outcomes.

• Trend Analysis: Stay up-to-date with the latest social media trends, tools, and best practices. Implement new tactics to enhance social media presence and engagement.

• Cross-Functional Collaboration: Work closely with marketing, sales, and product teams to ensure alignment on messaging and initiatives. Collaborate on content development and promotional activities.

• Community Building: Engage with influencers, partners, and thought leaders in the SaaS and Web3.0 communities. Represent the brand at relevant industry events and online forums.

Must-Have Qualifications:

• Experience: 1.5 - 3 years of experience in social media marketing with a focus on community management.

• Industry Experience: Proven experience working in a SaaS-based organization is required. Familiarity with SaaS marketing and community dynamics is essential.

• Platform Expertise: Demonstrated expertise in managing social media platforms (LinkedIn, Twitter, Facebook, Instagram) and understanding of social media tools and analytics.

• Communication Skills: Excellent written and verbal communication skills with the ability to create compelling content and engage with diverse audiences.

• Analytical Skills: Strong analytical skills with experience in tracking and interpreting social media metrics and KPIs.

• Project Management: Ability to manage multiple projects simultaneously, prioritize tasks, and meet deadlines.

Good-to-Have Qualifications:

• Web3.0 Industry Experience: Experience or interest in the Web3.0 industry, including blockchain, decentralized technologies, or cryptocurrency, is a plus.

• Technical Skills: Knowledge of social media advertising platforms, SEO best practices, and content management systems (CMS) is advantageous.

• Design Skills: Basic graphic design skills or experience with tools such as Adobe Creative Suite or Canva is a plus.

Why Join Us?

• Innovative Environment: Be part of a forward-thinking company that embraces innovation and technology.
• Career Growth: Opportunities for professional development and career advancement.
• Collaborative Culture: Work in a supportive and collaborative team environment.

We are seeking a results-driven and creative Digital Marketing Specialist with 3–5 years of hands-on experience in PPC, SEO, and Social Media Marketing. The ideal candidate will be responsible for planning, executing, and optimizing our online marketing strategies across various digital channels to drive traffic, engagement, and conversions.

Key Responsibilities:

• PPC (Pay-Per-Click):
• Create, manage, and optimize paid campaigns on Google Ads, Bing Ads, and social platforms (Meta, LinkedIn, etc.)
• Monitor performance and ROI, ensuring efficient budget allocation and A/B testing
• Keyword research and competitive analysis for ad strategy refinement

2. SEO (Search Engine Optimization):

• Perform on-page and off-page SEO activities, including keyword research, link building, and technical SEO audits
• Optimize website content and structure to improve organic rankings and visibility
• Use tools like Google Search Console, SEMrush, Ahrefs, or Moz to track performance

3. Social Media Marketing:

• Develop and execute organic and paid campaigns across major social platforms (Facebook, Instagram, LinkedIn, X/Twitter)
• Analyze engagement data, identify trends, and adjust strategies to increase reach and follower growth
• Collaborate with creative teams for content creation (graphics, videos, etc.)

Requirements:

• Bachelor’s degree in Marketing, Communications, or related field
• 3–5 years of proven experience in digital marketing roles
• Strong expertise in Google Ads, Meta Ads, and LinkedIn Ads
• Deep knowledge of SEO best practices and analytics tools (e.g., GA4, SEMrush, Ahrefs)
• Hands-on experience with social media management tools (e.g., Hootsuite, Buffer)
• Strong analytical skills and ability to interpret data to optimize performance
• Excellent communication and project management skills

3 years Minimum Experience Required (Vacancies 5)

Location:- Chandigarh IT Park (WFO)

Shift Timings:- UK Shift

Responsibilities:

• Develop, test, and maintain robust and scalable Python applications.
• Work collaboratively with cross-functional teams to design and implement new features.
• Ensure the performance, quality, and responsiveness of applications.
• Implement server-side logic, database integration, and system architecture.
• Choose and work with one of the following frameworks: Flask, Django, or Fast API.
• Utilize databases such as SQL, Post SQL, or MongoDB to support application development.
• Demonstrate proficiency in Linux or Ubuntu server environments.
• Knowledge of containerization tools, particularly Docker, for deployment and scalability.
• Implement and optimize caching strategies using Redis or Celery (a plus).
• Participate in the planning and implementation of Continuous Integration/Continuous Deployment (CI/CD) processes.
• Stay updated on industry trends and emerging technologies.

Qualifications:

• Bachelor’s degree in Computer Science, Engineering, or a related field.
• Proven experience as a Python Developer with 3-5 years of hands-on development.
• In-depth knowledge of at least one of the following frameworks: Flask, Django, or Fast API.
• Strong expertise in databases such as SQL, Post SQL, or MongoDB.
• Familiarity with Linux or Ubuntu server environments.
• Proficiency in containerization tools, particularly Docker.
• Experience with Redis cache or Celery is a strong plus.
• Understanding of CI/CD processes and tools.
• Strong problem-solving and analytical skills.
• Excellent communication and collaboration abilities.
• Ability to thrive in a fast-paced and dynamic work environment.

Responsibilities:

Design, develop, and maintain web applications using the MERN stack (MongoDB, Express, React, and Node.js)

Work closely with the team to understand business requirements and deliver solutions

Implement and maintain blockchain-based solutions using various blockchain platforms

Write clean, maintainable, and efficient code

Collaborate with cross-functional teams to ensure the technical feasibility of UI/UX designs

Participate in code reviews and contribute to the development of best practices and standards

Stay up-to-date with the latest web development trends and technologies

Requirements:

2+ years of experience in web development using the MERN stack

Experience with blockchain technology, such as Ethereum, Bsc, Solana,

L2 solutions of Ethereum(Optimisms, Polygon).

Strong proficiency in JavaScript, React, Node.js, and MongoDB

Knowledge of RESTful API/GraphQl design and development

Understanding of Hashing algorithms.

Familiarity with Git, Agile methodologies, and continuous integration and deployment

Ability to work in a fast-paced and dynamic environment

Strong communication and collaboration skills

If you're a highly motivated and experienced MERN Stack Developer with a passion for blockchain technology, we'd love to hear from you!

Evervent is looking for MERN stack developer who is an expert in MongoDB, Express, React and Node. He/She should be proficient in JavaScript and use HTML, CSS and JavaScript to handle front-end operations and JavaScript with Node. js to handle back-end operations.

Roles and Responsibilities:-

• Ability to translate Wireframes into functional web apps.
• Binding of UI elements to JavaScript object models
• Creating RESTful services with Node.js
• MERN stack developer must have proven experience in front & back-end development
• Work in a cross-functional team to deliver a complete user experience
• ReactJS NodeJS developer must know MongoDB, Express, Node.js, & React.
• Create Unit and Integration tests to ensure the quality of code
• Be responsive to change requests and feature requests
• Write code that is cross-platform and cross-device compatible
• MERN full stack developer must have the ability to wear many hats and learn new technologies quickly
• For MERN stack developer job, candidate must have good Knowledge of Node Debugging
• Understanding & proficiency in REST APIs.
• MERN stack developers should know Git Repository and Jira.
• Integration of data storage solutions [RDBMS, NoSQL DB]

Desired Candidate Profile:-

• Excellent in basic programming in any web technology Server and Client
• Like ReactJS/Node JS/ VueJS and Server-side scripts
• Basic knowledge in APIs, Micro Services
• Hands-On experience in Web development frameworks
• Hands-On in Database queries and concepts
• Understanding of performance testing and optimization techniques

Perks and Benefits:-

• No salary bar for deserving candidates.
• 5 days working.
• Paid and leave encashment facility available.

• You will be proficient in Agile methodologies of Software Development especially SCRUM.
• You will be able to successfully maintain discipline as informed by your seniors.
• You will regularly attend stand-ups and project discussions.
• You will be proficient in full stack dot net development especially web technologies.
• You will have an intermediate level skill set in web development using .net technology.
• You will have a fair understanding of the testing cycle to improve the quality of the software being developed.
• You will assist in writing software requirements documentation.
• You will assist your seniors in doing business analysis on live projects.
• You will assist in doing software testing as and when required.
• You will attend regular training sessions conducted by your seniors.
• You will strive towards writing better code which is more efficient and is also maintainable. 
• You will be proficient in team communication via the official channels such as email, project tracking tools, slack etc.