11+ Customer Success Jobs in Chandigarh | Customer Success Job openings in Chandigarh

About Hamleys:

Hamleys is not just a Toy Store but an entire Toy experience. Currently there are more 125 stores in India and we are present in more than 20 countries. 365 days of play is the brand philosophy of Hamleys. At Hamleys we believe in giving our customers an Instore experience that helps him build memories for lifetime.

Job Title: Fun Consultant

Grade: A1

Role:

• Warmly welcome and approach each customer – customer’s inclination to shop starts right from the first step & eye contact.
• Believes and lives the attitude of “Sheer customer delight” – go beyond
• To efficiently adhere to all “company procedures and policies.”
• To work with the team to achieve award winning “customer service.”

Key Responsibilities:

• Contribute to achieve store KPIs.
• Utilize the knowledge of trends and guide each customer on “what suits better” – in line with the customer needs, individuality and product range.
• Believes and lives the attitude of “Sheer customer delight” – go beyond

Desired Skills & Abilities

• Superior understanding of Indian retailing and global trends.
• Good communication and interpersonal skills - understand customer needs
• Good at relationship building - conversion to sales
• Ability to follow brand and store guidelines
• Good operations experience – receiving stock, inventory keeping, cash handling etc.

Position: Area Sales Executive/Manager

Role Description:

We are looking for a dynamic and results-driven Area Sales Executive/Manager to join our

team. The role involves promoting and selling medical devices in the assigned region. This is

a full-time position with some flexibility for remote work. The selected candidate will be

responsible for developing and executing sales strategies to drive revenue growth and

expand market share.

Key Responsibilities:

• Drive sales growth for microscopes within the assigned region.

• Identify and explore new business opportunities in Pathology Labs, Diagnostic

Centers, Hospitals, Medical Colleges, Universities, Agricultural Labs, FSL, and

Industrial sectors.

• Approach and promote our products to both government and private sector

institutions.

• Arrange and attend appointments with doctors, either through pre-scheduled

meetings or regular outreach.

• Provide product demonstrations, training, and technical support to customers.

• Achieve monthly, quarterly, and yearly sales targets for volume growth and

productivity.

• Implement sales and marketing strategies as assigned by the Regional Sales Manager

(RSM) or National Sales Manager (NSM).

• Ensure daily reporting and provide feedback on customer interactions.

• Manage area sales, collect outstanding payments, address customer complaints, and

conduct visits to hospitals and doctors.

• Analyze regional market potential, track sales performance, and maintain strong

customer relationships.

• Engage with customers daily, weekly, or monthly as required.

• Learn product functionalities and effectively troubleshoot issues.

• Prepare and submit weekly reports to management.

• Complete task assigned by the reporting manager

Qualifications & Skills Required:

• Bachelor’s or Master’s degree in any relevant field.

• 1.5 to 3 years of experience in sales or business development, preferably in medical

devices, microscopes, scientific instruments, or laboratory products.

• Strong sales acumen with high energy levels.

• Excellent business awareness and market orientation skills.

• Strong communication and interpersonal skills.

• Ability to work independently and collaboratively in a team environment.

• Strong organizational and problem-solving skills.

• Adaptability to a fast-paced work environment.

Position: Area Sales Executive/Manager (Designation will be based on the candidate’s last held position. If the candidate’s previous role was Senior or Manager level, they will be offered the Manager designation; otherwise, the Executive designation will be offered.)

Compensation Details:

• Fixed Monthly CTC up to ₹50K (Only PT and other mandatory deductions as per government norms) + Attractive Monthly Incentives & TA.

Open Locations & Coverage Areas:

• Mumbai: Candidate must be open to covering the entire Maharashtra region as needed. The selected candidates will report to the NSM.

• Lucknow: Candidate must be open to covering the entire UP region as needed. The selected candidates will report to the RSM.

Role Description:

We are looking for a dynamic and results-driven Area Sales Executive/Manager to join our team. The role involves promoting and selling medical devices in the assigned region. This is a full-time position with some flexibility for remote work. The selected candidate will be responsible for developing and executing sales strategies to drive revenue growth and expand market share.

Key Responsibilities:

• Drive sales growth for microscopes within the assigned region.

• Identify and explore new business opportunities in Pathology Labs, Diagnostic Centers, Hospitals, Medical Colleges, Universities, Agricultural Labs, FSL, and Industrial sectors.

• Approach and promote our products to both government and private sector institutions.

• Arrange and attend appointments with doctors, either through pre-scheduled meetings or regular outreach.

• Provide product demonstrations, training, and technical support to customers. • Achieve monthly, quarterly, and yearly sales targets for volume growth and productivity.

• Implement sales and marketing strategies as assigned by the Regional Sales Manager (RSM) or National Sales Manager (NSM).

• Ensure daily reporting and provide feedback on customer interactions. • Manage area sales, collect outstanding payments, address customer complaints, and conduct visits to hospitals and doctors.

• Analyze regional market potential, track sales performance, and maintain strong customer relationships.

• Engage with customers daily, weekly, or monthly as required.

• Learn product functionalities and effectively troubleshoot issues.

• Prepare and submit weekly reports to management.

• Complete task assigned by the reporting manager

Qualifications & Skills Required:

• Bachelor’s or Master’s degree in any relevant field.

• 1.5 to 3 years of experience in sales or business development, preferably in medical devices, microscopes, scientific instruments, or laboratory products.

• Strong sales acumen with high energy levels.

• Excellent business awareness and market orientation skills.

• Strong communication and interpersonal skills.

• Ability to work independently and collaboratively in a team environment.

• Strong organizational and problem-solving skills.

• Adaptability to a fast-paced work environment. 

Hi all,

We are seeking a highly motivated and experienced Business Development Executive to join our team. The successful candidate will be responsible for identifying new business opportunities.

Exp : 1+ yrs

Location : Mohali

Responsibilities:

• Identify and pursue new business opportunities through market research, prospecting, and lead generation
• Must be familiar with mobile and web based applications.
• Proven work experience with upwork bidding portal.
• Develop and submit high-quality proposals in response to RFPs, RFQs, and other bid requests
• Collaborate with cross-functional teams to develop and execute sales and marketing strategies
• Conduct market research and competitive analysis to identify market trends and opportunities
• Monitor sales performance and adjust strategies as needed to meet revenue targets
• 
  

Qualifications:

• Bachelor's degree
• Minimum 1+ year of experience in business development, sales, or bid management
• 
  

Interested candidates can share their updated cv at manpreet.kaur(at)chicmic.co.in

Thanks

• 4-5 years of experience in functional automation tools and frameworks (mandatory).
• Experience with the Playwright automation tool (desirable)
• Analyze logs generated from monitoring tools like Datadog, Splunk, Kibana for troubleshooting and debugging service failures.
• Perform database validation using appropriate queries to verify data integrity in SQL and NoSQL databases.
• Work effectively within an Agile development methodology and participate in ceremonies like sprint planning, daily stand-ups, backlog refinement etc.
• Identify and report bugs and defects using a bug tracking tool.
• Stay up-to-date with the latest testing tools and methodologies.
• Learn API automation and contribute to API automation deliveries.

About Us: 

We live in the realm of rising, ever evolving technology. From the cassette tape to nanotech skeletons, we’ve come a long way. Splitting an atom is no big deal – and who’d have thought that we’d talk through airwaves? Change is inevitable, and we’re the tide that brings it. 

At Relinns, we breathe tech solutions and embrace innovation with open arms. With over 4 years of experience, we've had phenomenal growth which acts as a testimony to the knowledge we've come to gather over time. We have been fortunate enough to get an opportunity to work with clients such as Apollo Tyres, Shahi Exports, Manchester City Football Club, etc. 

Our team is on the path of finding religion in the workplace of today. To find our way, we have three tools at our disposal: cutting edge technological tools, a meticulously dedicated work ethic, and crisp bow-tie professionalism. 

About the role:

We are looking for a Node.js Developer responsible for managing the interchange of data between the server and the client. Your primary focus will be the development of all server-side logic, definition, and maintenance of the central database, and ensuring high performance and responsiveness to requests from the client end. You will also be responsible for integrating the front-end elements built by your co-workers into the application. Therefore, a basic understanding of front-end technologies is necessary as well.

What You Need for this Position:

• Strong understanding of JavaScript, its quirks and workarounds.
• Basic understanding of TypeScript & its quirks and workarounds.
• Advanced knowledge of NPM and the most frequently used libraries (E.g: Socket.io, Underscore.js, Passport, etc.).
• Knowledge of any Node.JS ORM (Mongoose, Sequlize, Knex, etc.).
• Understanding of any of the following Node.JS frameworks: Express JS, Koa Js, Hapi JS or any other.
• Good understanding of OOP and data structures.
• JavaScript unit testing frameworks (prefer Unit.js, Mocha).
• Ability to write complex algorithms.
• Understanding of code versioning tools, such as {GIT / Mercurial / SVN}.

What You Will Be Doing:

• Develop and provide solutions on JavaScript frameworks
• Develop high-traffic, flawless web applications using Node.JS
• Participate in code and design reviews to ensure consistency in architecture and design/code practice
• Code with performance, scalability, and usability in mind
• Work on new tools in leading industry trends, with new and emerging technologies, prototypes and engineering process improvements
• Work closely with next-generation architecture development teams using cutting edge approaches and technologies

Top Reasons to Work with Us:

• We're a small, fast-paced growing team tackling huge new challenges every day.
• Learning new concepts while working with intellectual and exceptionally talented team
• Friendly and high growth work environment
• Competitive compensation

Relinns is a dynamic and innovative IT company committed to delivering exceptional value and service to our clients. We are seeking an experienced and customer-focused Customer Success Manager to join our team and drive both customer success and sales growth. As a Customer Success Manager with a sales-focused approach at Relinns, you will play a pivotal role in building strong, lasting relationships with our valued clients. Your responsibilities will encompass ensuring our clients achieve their desired outcomes, maximizing the value of our products/services, and seamlessly integrating sales strategies to contribute to revenue growth.

What You Need for this Position

• Education: Requires a Bachelor's degree or higher in any field.
• Proficiency: Skilled in using Google Platform Communication and Convincing: Strong communication and convincing skills, coupled with a determined attitude. Business Acumen:
• Possesses effective presentation, negotiation skills, and good business sense. Independence and Drive: Demonstrates self-motivation, independence, and a performance-driven approach.

What You Will Be Doing

• Serve as the primary point of contact for assigned clients, understanding their unique needs, goals, and challenges.
• Demonstrate a strong understanding of sales processes and contribute insights to improve customer journey alignment.
• Develop and execute tailored customer success plans to ensure the successful adoption and utilization of our products/services.
• Proactively engage with clients to understand their business objectives and align our solutions to help them achieve those objectives.
• Utilize CRMs, email marketing tools, and ChatGPT to enhance customer engagement, communication, and retention efforts.
• Conduct regular business reviews with clients to track progress, address concerns, and identify opportunities for growth.
• Collaborate with internal teams, including Sales, Product, and Support, to advocate for the client's needs and drive solutions that meet their requirements. Provide training and support to clients, ensuring they have a comprehensive understanding of our offerings and how to leverage them effectively.
• Monitor and analyze customer usage patterns and provide data-driven insights to guide clients in optimizing their experience and outcomes.
• Identify upsell and cross-sell opportunities based on the client's evolving needs and our product/service offerings. Handle client escalations and resolve issues promptly while maintaining a positive client relationship.
• Stay current with industry trends and best practices in customer success to continuously enhance our approach and strategies. 

·       Lead generation and developing new business for your assigned territory.

·       Educating the clients about new media and convincing them to advertise their product using Eco-friendly media.

·       Scheduling meeting with prospective clients and drive them for generating business.

·       Handling sales process end to end from pitching to client retention.

·       Candidate shall be well aware of retail and corporate clients in the assigned territory.

·       Develop a thorough understanding of key client’s needs and requirements and preparing customized solutions.

·       Negotiating contracts with clients and meeting established deadlines for the fulfillment of each client's long-term goals.

·       Playing an integral role for the effective on-boarding of new clients.

·       Dealing with clients and efficiently handling their queries.

·       Serve as contact point for key customers and internal teams.

·       Suggest solutions that answer client needs and wants.

·       Demonstrating good communication, presentation, selling and deal closing skills.

·       Driving Business for the company and client retention will be the core expertise.

We are looking for a motivated PHP / Laravel developer to come join our team.

Responsibilities and Duties:

• Develop, record and maintain cutting edge web-based PHP applications on portal plus premium service platforms
• Build innovative, state-of-the-art applications and collaborate with the User Experience (UX) team
• Ensure HTML, CSS, and shared JavaScript is valid and consistent across applications
• Prepare and maintain all applications utilizing standard development tools
• Utilize backend data services and contribute to increasing existing data services API
• Lead the entire web application development life cycle right from concept stage to delivery and post-launch support
• Convey effectively with all task progress, evaluations, suggestions, schedules along with technical and process issues
• Document the development process, architecture, and standard components
• Coordinate with co-developers and keeps project manager well informed of the status of development effort and serves as a liaison between development staff and project manager
• Keep abreast of new trends and best practices in web development

Required Skills

• At least 1 of experience in PHP / Laravel developer
• BS/MS degree in Computer Science, Engineering
• In-depth knowledge of object-oriented PHP and Laravel 5, 7 PHP Framework
• Hands-on experience with SQL schema design, SOLID principles, REST API design
• Software testing (PHPUnit, PHPSpec, Behat)
• MySQL profiling and query optimization
• Creative and efficient problem solver