11+ Customer Success Jobs in Chandigarh | Customer Success Job openings in Chandigarh

About Hamleys:

Hamleys is not just a Toy Store but an entire Toy experience. Currently there are more 125 stores in India and we are present in more than 20 countries. 365 days of play is the brand philosophy of Hamleys. At Hamleys we believe in giving our customers an Instore experience that helps him build memories for lifetime.

Job Title: Fun Consultant

Grade: A1

Role:

• Warmly welcome and approach each customer – customer’s inclination to shop starts right from the first step & eye contact.
• Believes and lives the attitude of “Sheer customer delight” – go beyond
• To efficiently adhere to all “company procedures and policies.”
• To work with the team to achieve award winning “customer service.”

Key Responsibilities:

• Contribute to achieve store KPIs.
• Utilize the knowledge of trends and guide each customer on “what suits better” – in line with the customer needs, individuality and product range.
• Believes and lives the attitude of “Sheer customer delight” – go beyond

Desired Skills & Abilities

• Superior understanding of Indian retailing and global trends.
• Good communication and interpersonal skills - understand customer needs
• Good at relationship building - conversion to sales
• Ability to follow brand and store guidelines
• Good operations experience – receiving stock, inventory keeping, cash handling etc.

Job Summary

We are seeking a highly skilled and experienced Senior Salesforce QA Engineer to lead the end-to-end quality assurance for our enterprise Salesforce platform. In this role, you will design robust test strategies, establish automated testing pipelines, and validate complex custom configurations, Apex code, and integrations. As a senior member of the team, you will bridge the gap between business requirements and technical execution, ensuring the delivery of high-quality, scalable solutions across Sales, Service, and Custom Clouds.

Key Responsibilities

• Test Strategy & Planning: Define, implement, and maintain comprehensive test strategies, test plans, and test cases covering functional, regression, integration, and end-to-end scenarios.

• Test Automation: Architect, scale, and maintain automated testing frameworks using enterprise tools (e.g., Provar, Tricentis Tosca, or Selenium with Java/Python) specifically optimized for Salesforce's dynamic UI.

• Complex Custom Validation: Validate complex programmatic customizations (Apex classes, Triggers, Lightning Web Components) and declarative features (Advanced Flows, Validation Rules).

• Integration Testing: Lead end-to-end API testing (REST/SOAP) to verify seamless data flow between Salesforce and upstream/downstream external systems.

• Environment & Release Management: Oversee sandbox deployments, data masking, and regression testing during Salesforce seasonal releases and monthly deployment cycles.

• Defect Lifecycle Management: Own the defect tracking process in Jira or Azure DevOps, collaborating closely with developers, business analysts, and product owners for rapid root-cause resolution.

• Mentorship & Leadership: Provide technical guidance and mentorship to junior QA engineers and lead user acceptance testing (UAT) phases with business stakeholders.

Required Technical Skills & Qualifications

• Experience: 5 to 10 years of dedicated software quality engineering experience, with a minimum of 3+ years focused exclusively on testing Salesforce ecosystems.

• Salesforce Core Knowledge: Deep understanding of Salesforce architecture, data models, object relationships, sharing rules, and platform governor limits.

• Automation Expertise: Hands-on experience developing framework code or no-code architectures using tools like Provar, Selenium WebDriver, Tricentis Tosca, or UFT.

• API Testing: Proficient in API testing tools such as Postman, SoapUI, or automated API frameworks.

• Agile & Devops: Strong experience working within Agile/Scrum methodologies and integrating automated tests into CI/CD pipelines (e.g., Copado, Jenkins, GitHubActions).

• Data Management: Proficiency in writing SQL queries and utilizing Salesforce Data Loader for test data creation and verification.

Software Development Team Lead (Python & AI/ML)

Company: 75WAY Technologies Pvt. Ltd.

Location: Phase 8B, Mohali (Work from Office)

Experience: 4+ Years in Leadership

75WAY Technologies Pvt. Ltd. is looking for an experienced Software Development Team Lead with strong expertise in Python and AI/ML technologies. The ideal candidate will lead a team of developers, mentor engineers, and ensure the successful delivery of high-quality software solutions. Exposure to the MERN stack is preferred, but deep expertise is not mandatory.

Key Responsibilities

• Lead and mentor a team of software developers working on Python, AI/ML, and web application projects.
• Plan, assign, and monitor development tasks to ensure timely project delivery.
• Review code and maintain high standards for software quality, security, and performance.
• Collaborate with Project Managers, Business Analysts, QA Engineers, and UI/UX Designers to deliver scalable solutions.
• Design and develop robust backend applications using Python frameworks such as Django or FastAPI.
• Guide the implementation of AI/ML models and their integration into production applications.
• Participate in architecture discussions and technical decision-making.
• Resolve technical challenges and provide guidance to development teams.
• Conduct technical interviews, mentor junior developers, and support their professional growth.
• Ensure adherence to Agile/Scrum development methodologies and best coding practices.
• Stay updated with emerging technologies, AI advancements, and software development trends.

Job title: BDM

Work Location: Chandigarh

Division/Department: Sales

Requirement Severity: Immediate

■ Full-time

Essential Duties and Responsibilities: 

Sale of hardware, data security and data backup solutions to corporates of Chandigarh

Job Description:

• It’s a client-facing role with proven experience in security or backup solution sales.
• Meet monthly/quarterly/yearly targets for customer meetings and sales targets.
• Identify and close deals in the SMB/Enterprise segment.
• Manage a healthy relationship with the OEMs.
• Must have a good understanding of IT Security solutions (Endpoint/Networking/Data Security, DLP, Backup, NGF, MDM, Helpdesk, Asset, etc.) or backup solutions (server backup, desktop/ laptop backup, replication)
• Sell data security and data backup solutions to corporate customers of Chandigarh from Chandigarh

Skill Requirements:

• Should have good communication skills.

Mandatory Requirement

• Up to 2 years’ experience of selling data security or data backup solutions to corporate customers of Chandigarh from Chandigarh.
• Own conveyance
• Ready for Cold Calls also (Both Phone calls & Direct Visit)

Education and Work Experience Requirements: 

• Up to 2 years’ experience of selling data security or data backup solutions to corporate customers of Chandigarh from Chandigarh.
• Must be able to work under pressure and meet deadlines while maintaining a positive attitude and providing exemplary customer service.
• Ability to work independently and to carry out assignments to completion within the parameters of instructions given.
• Should have done any course in IT.

Job Requirements: 

Minimum Experience: Up to 2 years

Working Days: 6 days Monday to Saturday (1st Saturday Work from Home, 3rd Saturday Off) 

Salary+ conveyance

Plus, more than 50% of the Quarterly Salary is used as an incentive to achieve the Quarterly target. 

We are seeking a skilled Node.js + Python Developer to join our team. The successful candidate will be responsible for developing and maintaining web applications using Node.js and Python. The ideal candidate will have a strong understanding of both Node.js and Python, as well as web application development. Responsibilities:

Developing and maintaining web applications using Node.js and Python

Write clean and efficient code that adheres to Node.js and Python coding standards

Collaborate with other developers and team members to design and implement new features

Troubleshoot and debug issues in existing code

Create and maintain technical documentation

Requirements:

Strong knowledge of Node.js and Python

Familiarity with front-end technologies such as HTML, CSS, and JavaScript

Experience with MySQL/Mongo and database design

Good understanding of object-oriented programming and design patterns

Strong problem-solving skills and attention to detail

Good communication skills and ability to work in a team environment

Preferred Qualifications:

Experience with popular Node.js frameworks such as Express or Koa

Experience with OpenAi APIs

Knowledge of machine learning and data science libraries in Python such as TensorFlow, Scikit-learn, and Pandas

Experience with RESTful API development

Experience with payment gateway integrations

• Conducting analysis of website and application requirements.
• Writing back-end code and building efficient PHP modules.
• Developing back-end portals with an optimized database.
• Troubleshooting application and code issues.
• Integrating data storage solutions.
• Responding to integration requests from front-end developers.
• Finalizing back-end features and testing web applications.
• Updating and altering application features to enhance performance.

• Bachelor’s degree in computer science or a similar field.
• Knowledge of PHP web frameworks including Yii, Laravel, and CodeIgniter.
• Knowledge of front-end technologies including CSS3, JavaScript, and HTML5.
• Understanding of object-oriented PHP programming.
• Previous experience creating scalable applications.
• Proficient with code versioning tools including Git, Mercurial, CVS, and SVN.
• Familiarity with SQL/NoSQL databases.
• Ability to project manage.
• Good problem-solving skills.

Discover a virtual world of possibilities where technology meets imagination and experts are designing Innovative, Interactive and Immersive solutions.

Desired Candidate Profile

We are looking for a PHP Developer responsible for managing back-end services and the interchange of data between the server and the users. Your primary focus will be the development of all server-side logic, definition and maintenance of the central database, and ensuring high performance and responsiveness to requests from the front-end. You will also be responsible for integrating the front-end elements built by your co-workers into the application. Therefore, a basic understanding of front-end technologies is necessary as well.

Desired Technical Skills :

- Excellent skills in PHP, MySQL  and Javascript

- Knowledge of any MVC framework Laravel, Codeigniter etc.

- Strong object-oriented programming skills

- Good understanding of both front-end and back-end web development.

- Knowledge of eCommerce is a plus point.

Professional Skills:

- A team player with good communications

- Ability to solve problems quickly and efficiently

- Great aptitude and attitude towards learning

- Take full responsibility for task/project execution

- Ability to prioritize own work and respect deadlines

Benefits:

Work From Office Only

Flexible day shift

5 Days Working

Paid Leave

We're looking for a Full Stack developer who will take a key role on our team. Our Full Stack developer must have knowledge in all stages of software development.

Requirements:

• Design overall architecture of the web application.
• Maintain quality and ensure responsiveness of applications.
• Collaborate with the rest of the engineering team to design and launch new features.
• Maintain code integrity and organisation.
• Experience working with graphic designers and converting designs to visual elements.
• Understanding and implementation of security and data protection.
• Highly experienced with back-end programming with NodeJS, you can easily design and integrate the REST APIs with front end.
• Well versed with JavaScript (frameworks such as ReactJS).
• Development experience for both mobile and desktop.
• Experience with cloud message APIs and usage of push notifications.
• Knowledge of code versioning tools such as Git.
• Knowledge about Firebase & GoLang is an added advantage.