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Customer Success Jobs in Chandigarh

11+ Customer Success Jobs in Chandigarh | Customer Success Job openings in Chandigarh

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Reliance Brands Ltd.
Nazim Kapadia
Posted by Nazim Kapadia
Mumbai, Navi Mumbai, Delhi, Gurugram, Noida, Chandigarh, Surat, Pune, Ahmedabad, Chennai, Kochi (Cochin), Bhopal, Indore, Patna, Kolkata, Lucknow
0 - 3 yrs
₹1L - ₹2L / yr
Customer Service
Retail
Know your customer
Customer Success
Sales
+2 more

About Hamleys:

Hamleys is not just a Toy Store but an entire Toy experience. Currently there are more 125 stores in India and we are present in more than 20 countries. 365 days of play is the brand philosophy of Hamleys. At Hamleys we believe in giving our customers an Instore experience that helps him build memories for lifetime.

 

Job Title: Fun Consultant

Grade: A1

Role:

  • Warmly welcome and approach each customer – customer’s inclination to shop starts right from the first step & eye contact.
  • Believes and lives the attitude of “Sheer customer delight” – go beyond
  • To efficiently adhere to all “company procedures and policies.”
  • To work with the team to achieve award winning “customer service.”

Key Responsibilities:

  • Contribute to achieve store KPIs.
  • Utilize the knowledge of trends and guide each customer on “what suits better” – in line with the customer needs, individuality and product range.
  • Believes and lives the attitude of “Sheer customer delight” – go beyond

Desired Skills & Abilities

  • Superior understanding of Indian retailing and global trends.
  • Good communication and interpersonal skills - understand customer needs
  • Good at relationship building - conversion to sales
  • Ability to follow brand and store guidelines
  • Good operations experience – receiving stock, inventory keeping, cash handling etc.
Read more
Mohali, Chandigarh
4 - 7 yrs
₹10L - ₹15L / yr
Blockchain
Digital Marketing

Role Objective

The Digital Marketing Manager will lead and scale Instanodes’ digital marketing function, overseeing the SEO, PPC, and SMM teams while driving growth across all digital channels. This role requires strong hands-on expertise in SEO, PPC, SMM, AEO, and GEO—along with the ability to guide, mentor, and strategically align the team with business goals.

The DMM will ensure that Instanodes is discoverable, competitive, and positioned effectively across global markets, working closely with Sales, Product, and Growth teams to execute conversion-driven digital strategies.

Key Responsibilities

1. Team Leadership & Management

a. Lead and manage the existing SEO, PPC, and SMM team members.

b. Set clear goals, KPIs, workflows, and reporting structures for each function.

c. Conduct weekly performance reviews and provide guidance, coaching, and skill development.

d. Ensure cross-functional alignment between SEO, PPC, SMM, content, and website initiatives.

2. Digital Positioning & Messaging

a. Define Instanodes’ online brand presence for developers, startups, enterprise clients, and Web3 audiences.

b. Ensure consistent messaging across website, landing pages, ads, and social channels.

c. Oversee SEO-led content strategy and ensure digital messaging reflects product value and technical differentiation.

3. SEO Ownership & Strategy

a. Create and execute the overall SEO strategy (technical + on-page + off-page).

b. Review and guide the SEO specialist’s tasks—keyword strategy, content clusters, backlinks, audits.

c. Optimize product/solution pages to maximize organic visibility and conversions.

d. Implement AEO (Answer Engine Optimization) strategies for AI search platforms.

e. Strengthen GEO targeting for high-value regions.

4. PPC & Paid Acquisition Management

a. Own the paid marketing roadmap—Google Ads, Meta, LinkedIn, X, and Web3-native platforms.

b. Provide hands-on direction to the PPC team on campaign setup, optimization, A/B tests, and scaling.

c. Improve CAC, ROAS, impressions, and conversion efficiency.

d. Align PPC campaigns with GTM plans, feature releases, and chain integrations.

5. Social Media & Community Strategy (SMM)

a. Oversee SMM strategy for LinkedIn, X, Discord, and Web3 communities.

b. Guide the SMM team on content formats, posting strategy, engagement, and campaign execution.

c. Ensure social channels support lead generation, product positioning, and market education.

d. Drive thought leadership for Instanodes across industry channels.

6. Go-to-Market (GTM) Collaboration

a. Work with Product and Growth teams to build digital-first GTM plans for:

  • New chain integrations
  • New enterprise offerings
  • New features and releases

b. Translate GTM plans into SEO, PPC, SMM, and content execution steps.

c. Define target personas, user journeys, and conversion funnels.

7. Website, Landing Pages & CRO

a. Own the website performance—SEO, UX, content, speed, and conversion optimization.

b. Plan new landing pages for campaigns, chain integrations, and enterprise solutions.

c. Run experiments (A/B tests) and improve demo signup and lead conversion rates.

8. Analytics, Reporting & Insights

a. Maintain dashboards for SEO, PPC, SMM, and website performance.

b. Analyze conversion data, user behavior, channel ROI, and funnel performance.

c. Provide insights for ongoing digital optimization and share reports with leadership weekly/monthly.

Requirements

  • 5–8 years of experience in Digital Marketing, with minimum 2–3 years in a team lead/managerial role
  • Deep hands-on experience in SEO, PPC, and SMM (must be capable of guiding team members at a technical level)
  • Experience in AEO (Answer Engine Optimization) and GEO targeting
  • Proven success in managing digital marketing teams and multi-channel performance campaigns
  • Strong analytical mindset and familiarity with GA4, GSC, SEMrush/Ahrefs, HubSpot, ad managers
  • Background in B2B SaaS, developer platforms, or Web3 infrastructure is a strong advantage
  • Ability to translate technical product concepts into clear digital marketing strategies
  • Strong project management, communication, and leadership skills

Success KPIs

  • Growth in organic traffic & keyword rankings (SEO)
  • Improved ROAS, CTR, and lower CAC (PPC)
  • Increase in demo signups, MQLs, SQLs, and conversions
  • Higher social engagement & follower growth (SMM)
  • Improved product page conversion rates & landing page performance
  • Strong internal alignment between marketing, sales, and product teams
  • Positive feedback from team members and leadership on management effectiveness



Read more
VAYUZ Technologies

at VAYUZ Technologies

1 video
4 recruiters
Pooja Chauhan
Posted by Pooja Chauhan
Remote, NCR (Delhi | Gurgaon | Noida), Bengaluru (Bangalore), Chennai, Mumbai, Hyderabad, Kolkata, Lucknow, Chandigarh
4 - 7 yrs
₹5L - ₹8L / yr
skill iconReact.js
skill icon.NET
ASP.NET
skill iconJavascript
SQL
+5 more

JOB PURPOSE

-------------

  • Develop .NET Core applications using React JS reusable components as per need / client specifications
  • This is a hands-on role which involves writing code, testing, and deploying finished web applications and libraries

MAJOR ACCOUNTABILITY

----------------------

  • Design, rapid prototype, and implement a scalable, reliable and maintainable node based web application
  • Enforce code quality through test driven development
  • Enhance, refactor, and continuously improve the existing codebase
  • Collaborate closely with team to define product requirements
  • Aggressively collect, analyse, and act on data about product performance
  • Communicate effectively with technical and non-technical people
  • Proactive in keeping your skills updated

ESSENTIAL SKILLS & EXPERIENCE

-------------------------------

  • Excellent working knowledge of .NET Core, React JS, JavaScript.
  • 4-6 year's overall .NET development experience (At least 2 years of experience in React JS)
  • Experience in working with databases - SQL and Non-SQL Databases
  • Experience in any visualization JS libraries like D3 JS / Charts JS / Sync Fusion / Fusion Charts will be an added advantage.
  • GraphQL
  • Hooks 
  • Redux / Flux 
  • TypeScript 

EDUCATION

-----------

  • Minimum education: Any Graduate BE / B.Tech would be desirable
  • Languages: Excellent English written & spoken
Read more
IT by Design
Somya Girdhar
Posted by Somya Girdhar
Noida, Chandigarh
1 - 3 yrs
₹3L - ₹4.2L / yr
International experience
Customer Support
Effective communication
Technical support

responsibilities

• Troubleshooting on Desktops.

• Troubleshooting on Microsoft office 365, firewall and mail servers

. • Monitoring backups.

• Troubleshooting networks, virtualization, and windows servers. Capabilities


Skills

• Technology Graduate OR Bachelor of Science in IT

. • Must have a prior minimum 1 year of experience in customer service or technical support role.

• Effective interpersonal skills and relationship-building skills. • Strong written and oral communication skills (Must have).

• Strong analytical and problem-solving abilities, with keen attention to detail.

• Must be a team player but should also understand the importance of individual contributions.

• Self-motivated and directed, able to effectively prioritize and execute tasks in a high-pressure environment.

• Must be flexible to work any shift in a 24/7 operation including night shifts.

• Candidate should be open for transfer to another location or office, if the job requires so or in the interest of the business requirements. • The work location will be decided by the Organization depending upon the business requirement

. • Candidate should be amendable to work from office. Behavioral Skills

• Longevity and commitment in previous work

• Team player

• Ability to meet target under pressure and time bound deadlines.

Read more
Chandigarh, Mohali
0 - 3 yrs
₹1.4L - ₹2.2L / yr
Microsoft Excel
MS-Word
MS-Office
MS-Excel

Global IP Partners is Hiring Freshers for the following position:

Data Entry Operator- Fresher (0+ Years of experience required)


#location: Mohali/Chandigarh

#5days working from office

#dayshift


#education #qualification: High School graduate (12th)


#skillsrequired :

Good knowledge of Microsoft Office (Microsoft Excel, Microsoft Word).

Good written and verbal communication skills.

Good Typing speed.


#Refrences are always welcomed!


Interested candidates kindly apply.

Read more
Getwork sarvies
Baljeet Choudhary
Posted by Baljeet Choudhary
Mumbai, Pune, Ahmedabad, Chandigarh, Jalandhar, Ambala, Amritsar, Patiala, Delhi, Gurugram, Noida, Ghaziabad, Faridabad, Agra, Panipat, Lucknow, Meerut
1 - 5 yrs
₹3L - ₹6L / yr
Equity Dealer
Equity
Equity Sales
Equity derivatives
Client Acquisition
Position- Senior #equitydealer

Experience - Minimum 2+ Year

CTC - Upto 8.00L pa ( Depending on Experience )



Job Description:

1. Execution of trade orders on behalf of clients.

2. Building relationships with clients & educating them about Investments.

3. Client Acquisition as per targets



Required Criteria:

1. Graduation Mandate.

2. NISM 8 certification (Equity & derivatives) / NISM 5 certification (Mutual Funds).

3. Stock Market knowledge is mandatory.

4. Should possess good communication skills.

5. Dealing & Cross Sales Experience is must



Location Pune/ Ahmedabad/ Mumbai


NOTE -Candidates having excellent knowledge of Equity , order punching on terminals, Future & Options,
Read more
Easyleadzcom

at Easyleadzcom

2 recruiters
Nitin Bajaj
Posted by Nitin Bajaj
Chandigarh, Panchkula
1 - 4 yrs
₹5L - ₹10L / yr
skill iconPHP
skill iconMongoDB
RESTful APIs
skill iconCodeIgniter

Roles and Responsibilities


SponsifyMe Technologies(EasyLeadz) is looking for a CakePHP/PHP Developer.

- Helping senior developer build bank end and front end services and products.

- You will also be responsible for integrating third party API's into the application. A basic understanding of front-end technologies is necessary as well.

- Knowledge of python and mongodb will be an added advantage.

The role is hybrid i.e both in office and work from home for rest of the days.

We have a product EasyLeadz used by over 80000 businesses worldwide, software subscription.


We are expanding our team to grow it further.


Desired Candidate Profile


A minimum of 1 year of experience working in PHP. Ideally MongoDB and Restful API too.


Perks and Benefits


- Market standard salary

- Work from home till covid restrictions are in place, hybrid work environment later on.

- No pressure, only Monday to Friday work

- Working with a fast growing company that already serves 95,000+ customers globally including Microsoft, Amazon.

- Working directly with the founder & CTO of the company.

Read more
Leading Mfg.Co.

Leading Mfg.Co.

Agency job
via Unnati by Samta Arora
Delhi, Mumbai, Chandigarh, Ahmedabad
4 - 7 yrs
₹10L - ₹15L / yr
Field Sales
Want an opportunity to grow with one of the nation's largest manufacturing company? If you are ready to take the next step in your career, join hands with our client for this great opportunity!!

Our client is a producer of superior quality products. Our client is the largest single location manufacturing facility in India with certifications of ISO 9001, 14001, OHSAS 18001 along with other product specific certifications.
 
As a ASM- Paper (North & West), you will be responsible for managing channel partners to influence order placements for Paper in order to achieve respective area targets.

What you will do:

  • Interacting with channel partners and their major end customers to solicit inputs for devising a product & price strategy to meet end user requirements
  • Communicating actively with dealers & customers to help foster a team environment
  • Building strong relationship with dealers & customers
  • Reviewing performance of channel partners — off take and order flow for ensuring achievement of monthly targets
  • Implementing the sales strategy for the sale of product(s) in a specified area to increase turnover
  • Developing and implementing sales & marketing plans to drive sales and profit
  • Meeting and exceeding sales targets for assigned territories
  • Monitoring achievement of collection targets to reduce exposure to outstanding receivables
  • Monitoring competitor activities in terms of their MOP, products, market share & production capacity for respective areas
  • Identifying and acquiring new customers, as well as upselling to existing customer base by regularly visiting dealers/customers
  • Coordinating with QSC, CSC, production & dispatch teams for meeting customer order requirements within agreed timelines
  • Ensuring timely payment and debt free transactions along with reconciliation of accounts

 

Desired Candidate Profile

What you need to have:    
 
  • A Master's degree in business administration (MBA), Marketing
  • Minimum 5-6 yrs of Sales experience with understanding of paper industry
  • Excellent verbal and written communication skills
  • Willingness to travel regularly to different markets
  • Proficiency with Microsoft office
  • Strong analytical skills and ability to work well with little supervision    

 

 

Read more
Harvesting India Pvt Ltd
Ritika Mahajan
Posted by Ritika Mahajan
Chandigarh
8 - 15 yrs
₹15L - ₹20L / yr
skill iconPython
skill iconNodeJS (Node.js)
skill iconJavascript

Requirements

• High self motivation to lead & build projects from beginning to end;

• You've shipped multiple products and are willing/able to demonstrate how you solved specific problems to solve users needs;

• Excellent communication in presenting your code and communicating what problems they are solving while giving/receiving feedback;

• Ability to quickly grasp goals and requirements from light specifications;

• Must be able to effectively & efficiently work with stakeholders spreads across many timezones;

• 3+ years of experience working in a modern commercial web development environment and shipping solid product;

• Proficiency using HTML/CSS/Javascript/AJAX;

• Solid understanding of the full web technology stack (e.g. HTTP, cookies, asset loading, caching, REST, Thrift);

• Past experience or familiarity with architectural patterns of large, high-scale web or mobile applications;

• Experience building and using continuous development environments; • Demonstrated design and UX sensibilities;

• Rigor in A/B testing, test coverage, and other web best practices;

• Analytical and strong quantitative skills, plus experience combining code and math;

• Familiar with most of the following: Microsoft Stack, Python, Node.js, Docker, AngularJS.

 

Perks

Ground floor opportunity with the team; shape the strategic direction of the company.

Work with sharp, motivated and passionate co-workers spread across many regions.

Rare opportunity to make real positive impact on the world!

Read more
Samy Ecommerce

at Samy Ecommerce

1 recruiter
Aman Sharma
Posted by Aman Sharma
Chandigarh
2 - 4 yrs
₹3.6L - ₹4.8L / yr
skill iconLaravel
skill iconPHP
skill iconCodeIgniter
Symfony
skill iconNodeJS (Node.js)
+3 more
Required Skills:

- Strong command on MVC design pattern and PHP Frameworks (Laravel, CodeIgnitor, Symphony etc.)

- Strong command over JavaScript Frameworks like jQuery, AngularJS, NodeJS, Jqeurymobile, React.

- Must have hands-on experience with complex MySQL queries and database management.

- Strong working knowledge of open source platforms like WordPress, Drupal, OpenCart, ZenCart, Magento, Magento2, etc.

- Excellent understanding of site development, application layouts and portals.

- Excellent knowledge of Cross Browser Compatibility for XHTML/CSS, W3C validated.

- Strong working knowledge of parsing XML documents.

- Experience with back-end development (LAMP stack).

- Knowledge of relational database management systems, SQL and MongoDB

1. GIT or SVN experience

2. RESTful API design and development

3. Laravel Framework

- Deep understanding of the Laravel framework and their toolset

- Comfortable working with the Laravel Service Container and dependency injection

- Capable of writing Artisan CLI commands and working with message queuing

- Accomplished architecting a Laravel web application from start to finish

Prefered Candidates with mentioned below Skills:

- Dev Ops - AWS, Linux/Bash, Apache2, Nginx, Docker/Vagrant/Virtual Servers

- PHP Core - PHP 5, PHP 7, MySQL

- PHP Tooling - Xdebug, Composer, PHP-CS, PSR2 Coding Standards

- Front End - NPM/Yarn, Webpack, React/Angular/Vue, Bootstrap/Reactive Design

- Tooling - Version Control (git)
Read more
Statusbrew

at Statusbrew

2 recruiters
Tushar Mahajan
Posted by Tushar Mahajan
Amritsar, NCR (Delhi | Gurgaon | Noida), Chandigarh, Ludhiana, Bengaluru (Bangalore)
2 - 7 yrs
₹5L - ₹23L / yr
skill iconAmazon Web Services (AWS)
DevOps
skill iconGit
Do you breathe and drink DevOps? Do you keep redesigning and reviewing your deployment until you can optimize it no more? If yes, and you are good at it, an extremely high quality work + great work life balance awaits you. StatusBrew is one of the few companies in India that have built a massively successful product at the global level. Ranked under 5000 by Alexa for a high volume of traffic and with about 1,000,000 monthly active users, we are ready to make it even bigger. As incharge of DevOps at StatusBrew, you will be managing the deployment of a global product with: 1. 1 mn monthly active users, 200K daily active, 2000 users concurrent at any point of time 2. 1 TB data generated in 1 week, 1 Billion database rows in just 1 day 3. $20,000 spent on AWS every month after many optimizations We have an extremely cozy office in Amritsar. We have a tight knit team that enjoys working and having fun together. Talk to us if you want to join us in our journey to the next 100 million users.
Read more
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