11+ Customer Success Jobs in Chandigarh | Customer Success Job openings in Chandigarh

About Hamleys:

Hamleys is not just a Toy Store but an entire Toy experience. Currently there are more 125 stores in India and we are present in more than 20 countries. 365 days of play is the brand philosophy of Hamleys. At Hamleys we believe in giving our customers an Instore experience that helps him build memories for lifetime.

Job Title: Fun Consultant

Grade: A1

Role:

• Warmly welcome and approach each customer – customer’s inclination to shop starts right from the first step & eye contact.
• Believes and lives the attitude of “Sheer customer delight” – go beyond
• To efficiently adhere to all “company procedures and policies.”
• To work with the team to achieve award winning “customer service.”

Key Responsibilities:

• Contribute to achieve store KPIs.
• Utilize the knowledge of trends and guide each customer on “what suits better” – in line with the customer needs, individuality and product range.
• Believes and lives the attitude of “Sheer customer delight” – go beyond

Desired Skills & Abilities

• Superior understanding of Indian retailing and global trends.
• Good communication and interpersonal skills - understand customer needs
• Good at relationship building - conversion to sales
• Ability to follow brand and store guidelines
• Good operations experience – receiving stock, inventory keeping, cash handling etc.

Job Title: Principal Backend Engineer

Experience: 7+ Years

Location: Panchkula (Onsite)

📍 Office will move to IT Park, Chandigarh from February

Work Mode: Onsite | 5 Days a Week

About the Role

We are looking for a Principal Backend Engineer to architect, scale, and lead the development of robust backend systems. This is a hands-on leadership role where you’ll drive technical decisions, mentor engineers, collaborate closely with clients and product teams, and help modernize platforms using scalable architectures and emerging technologies, including AI/ML where relevant.

Tech Stack

• Backend: PHP (Laravel / CodeIgniter), Node.js
• Databases: MySQL, MongoDB
• Architecture: Microservices / Modular Monolith
• Cloud (Good to Have): AWS / GCP

Key Responsibilities

Backend Architecture & Development

• Own and evolve backend architecture across PHP and Node.js services
• Design and review scalable, maintainable systems (microservices or modular monoliths)
• Manage and optimize integrations across MySQL and MongoDB (data modeling, indexing, performance tuning)

Technical Leadership

• Lead system design discussions, architecture reviews, and code quality initiatives
• Establish backend development standards, best practices, and documentation
• Mentor mid and senior engineers on design patterns, testing strategies, and CI/CD pipelines
• Drive decisions around refactoring legacy systems and platform modernization

Client & Stakeholder Communication

• Act as the technical SPOC for backend architecture and integrations
• Translate business and product requirements into technical solutions
• Explain trade-offs, constraints, and backend workflows to non-technical stakeholders
• Present PoCs and technical approaches confidently to clients

AI & ML Integration (Strategic / Optional)

• Identify backend use cases for AI such as personalization, recommendations, fraud detection, or data enrichment
• Design backend APIs, services, or cron jobs that interact with AI/ML models
• Collaborate with data teams and stay updated on AI tools/APIs (e.g., OpenAI, LangChain)

Scalability, Security & Performance

• Ensure API security, role-based access control, and rate limiting
• Optimize system performance using caching, queues, and query optimization
• Plan and support horizontal/vertical scaling on cloud infrastructure

What We’re Looking For

• 8+ years of backend development experience in PHP and/or Node.js
• Strong expertise in database design (MySQL & MongoDB)
• Proven experience leading architecture decisions and mentoring engineers
• Ability to clearly communicate technical concepts to clients and stakeholders
• Proactive mindset toward scalability, performance, and system resilience
• Bonus: Experience or curiosity around AI APIs and real-world AI integration

Why Join uEngage?

• Work on high-impact systems used by thousands of users
• Collaborate with product, design, data, and client teams
• High ownership and freedom to architect and innovate
• Competitive compensation and a collaborative work culture

Role Overview

The Senior Adobe Experience Manager (AEM) Developer will lead the design, development, and maintenance of Government of Rajasthan’s portal websites built on the AEM platform. This role involves leading technical solutions, performance optimization, security compliance, and guiding the development team.

Key Responsibilities

• Lead the design and development of complex components and templates in Adobe Experience Manager (AEM).
• Manage AEM configurations, workflows, and permissions for multiple portals.
• Develop and integrate custom OSGi bundles, Sling models, and components.
• Ensure performance tuning, caching strategies, and scalability of AEM solutions.
• Handle dispatcher configuration and optimization for content delivery.
• Collaborate with architects and project managers for solution design.
• Ensure compliance with Safe-to-Host and OWASP security standards.
• Mentor junior developers and review their code for quality.
• Integrate with third-party services (Payment Gateway, SMS Gateway, etc.).
• Manage version control (Git) and deployment pipelines (Jenkins).

Required Skills

• 5+ years of experience in Adobe Experience Manager (AEM 6.3 or above).
• Strong expertise in Java/J2EE, OSGi, Apache Sling, JCR (Jackrabbit Oak).
• Hands-on experience with HTL (Sightly), HTML5, CSS3, JavaScript, jQuery.
• Good understanding of Dispatcher, Apache HTTP Server, and performance tuning.
• Knowledge of REST/SOAP APIs and system integration.
• Familiarity with Git, CI/CD tools (Jenkins).
• Excellent problem-solving and team leadership skills.

Preferred Certifications

Adobe Certified Expert (AEM Sites Developer or Architect).

Hi,

We are looking for Self motivated, Passionate Technology enthusiasts seasoned PHP Developer (Laravel + Wordpress ) to join our team.

Job Description:

· Design, Develop, Implement, Test, Document and Maintain high quality Web Application Software.

· Understanding and implementing of project management practices.

· MVC compliant Development (Laravel/YII / CodeIgniter / Zend Framework) in at least any one of these frameworks.

· Experience with CMS framework i.e. Wordpress.

· Optimization of PHP Code and database queries and functions through Code Review and Project Review Sessions.

· Identify opportunities for process improvement and make constructive suggestions for change.

· Improve the technical competence of the team through training & development of existing and new team members.

· Provide accurate effort estimates for deliverable and be committed to the deadlines through follow-up of tasks with team members.

· Research and actively learn about new technologies and introduce them into the infrastructure.

Eligibility criteria :

· Minimum experience if 2 years in laravel and wordpress. both

· Excellent problem-solving skills and love technical challenges.

· Ability to work in a team-oriented, collaborative environment.

· Ability to manage priorities and work in a fast pace environment.

· Strong database skills, proven experience with MySQL 5 having knowledge of indexes, fulltext searches, usage of Regular Expressions in queries and more.

· Excellent knowledge of Applications Architecture and how to work with Frameworks with MVC architecture.

· Excellent Knowledge of HTML 5, CSS 3, Javascript, jQuery/Sencha etc.

· Key Skills Required : Wordpress, Laravel, CodeIgniter, Zend, Mysql, Jquery, API (Restful Service).

Interested candidates can share their updated resume at manpreet.kaur(at)chicmic.co.in

Thanks

responsibilities

• Troubleshooting on Desktops.

• Troubleshooting on Microsoft office 365, firewall and mail servers

. • Monitoring backups.

• Troubleshooting networks, virtualization, and windows servers. Capabilities

Skills

• Technology Graduate OR Bachelor of Science in IT

. • Must have a prior minimum 1 year of experience in customer service or technical support role.

• Effective interpersonal skills and relationship-building skills. • Strong written and oral communication skills (Must have).

• Strong analytical and problem-solving abilities, with keen attention to detail.

• Must be a team player but should also understand the importance of individual contributions.

• Self-motivated and directed, able to effectively prioritize and execute tasks in a high-pressure environment.

• Must be flexible to work any shift in a 24/7 operation including night shifts.

• Candidate should be open for transfer to another location or office, if the job requires so or in the interest of the business requirements. • The work location will be decided by the Organization depending upon the business requirement

. • Candidate should be amendable to work from office. Behavioral Skills

• Longevity and commitment in previous work

• Team player

• Ability to meet target under pressure and time bound deadlines.

• Conducting analysis of website and application requirements.
• Writing back-end code and building efficient PHP modules.
• Developing back-end portals with an optimized database.
• Troubleshooting application and code issues.
• Integrating data storage solutions.
• Responding to integration requests from front-end developers.
• Finalizing back-end features and testing web applications.
• Updating and altering application features to enhance performance.

• Bachelor’s degree in computer science or a similar field.
• Knowledge of PHP web frameworks including Yii, Laravel, and CodeIgniter.
• Knowledge of front-end technologies including CSS3, JavaScript, and HTML5.
• Understanding of object-oriented PHP programming.
• Previous experience creating scalable applications.
• Proficient with code versioning tools including Git, Mercurial, CVS, and SVN.
• Familiarity with SQL/NoSQL databases.
• Ability to project manage.
• Good problem-solving skills.

This is an individual contributor role in an employee-oriented, high performance environment that emphasizes on spreading the BYJU's unique way of learning in your city. Your role will start with contacting potential customers (parents and students) to set up meetings, counsel the students on the BYJU's unique way of learning and convert them into premium subscribers in your designated zones.

working days : 5 days (wednesday - sunday)

weekoff : 2 days (Monday - Tuesday )

Applicant Trainee - 37,500 Rs stipend 

Business Development Assoicate (BDA) - 10 LPA package 

Location : Chandigarh , Jalandar, Ludhiana 

Must have requirements:

1. Should be a graduate (any graduate is okay).
2. Should be passionate about sales.
3. Any masters distance eligible 
4. Age not more than 29 
5. If video interview done than should be completed with 90 days .

Bonus and other benefits :

1.You can earn upto 3 Lakh in your incentives.

1. 300 best performers for each quarter (every 3 months) are taken on a 5 days fully paid international trip.
2. You will have weekly targets to achieve, consistent failure to achieve them will obviously result in job cancellation, thats not a surprise. Go big or go Home! (to be honest its easy)
3. This is a high-performance job for someone who wants to make it large, take big risks and continuously challenge themselves.
4. We require high intent, extreme determination and hard work which will be most certainly rewarded.
5. We are somewhat still a start-up, so you will have more opportunities to be recognized than elsewhere (if you are honest to your work).

Things which will make you immediately stand out :

1. Effective Communication and quick witness.
2. Should be highly energetic and enthusiastic.
3. Must have keen interest in education and mentoring students.
4. Prior experience in sales and business development is an add on.
5. Good interpersonal and presentation skills.