11+ Customer Success Jobs in Chandigarh | Customer Success Job openings in Chandigarh

About Hamleys:

Hamleys is not just a Toy Store but an entire Toy experience. Currently there are more 125 stores in India and we are present in more than 20 countries. 365 days of play is the brand philosophy of Hamleys. At Hamleys we believe in giving our customers an Instore experience that helps him build memories for lifetime.

Job Title: Fun Consultant

Grade: A1

Role:

• Warmly welcome and approach each customer – customer’s inclination to shop starts right from the first step & eye contact.
• Believes and lives the attitude of “Sheer customer delight” – go beyond
• To efficiently adhere to all “company procedures and policies.”
• To work with the team to achieve award winning “customer service.”

Key Responsibilities:

• Contribute to achieve store KPIs.
• Utilize the knowledge of trends and guide each customer on “what suits better” – in line with the customer needs, individuality and product range.
• Believes and lives the attitude of “Sheer customer delight” – go beyond

Desired Skills & Abilities

• Superior understanding of Indian retailing and global trends.
• Good communication and interpersonal skills - understand customer needs
• Good at relationship building - conversion to sales
• Ability to follow brand and store guidelines
• Good operations experience – receiving stock, inventory keeping, cash handling etc.

Business Development Manager [Web Hosting]

The Business Development Manager will be responsible for identifying, nurturing, and closing new business opportunities within the server hosting and cloud infrastructure industry. This role will focus on building strong relationships with potential clients, understanding their needs, and aligning the company’s hosting services to meet these requirements. The BDM will also work to retain and grow existing customer accounts, ensuring high client satisfaction and identifying upsell opportunities.

Key Responsibilities:

1.Market Research & Analysis

• Conduct in-depth research to identify potential clients, market trends, and competitive landscape in the server hosting industry.
• Analyze customer needs and industry developments to align the company’s offerings with market demands.

2.Lead Generation & Sales Strategy

• Develop and implement strategies to identify new business opportunities, targeting businesses that need hosting solutions, data center services, and cloud infrastructure.
• Generate leads through networking, cold calling, and digital channels, and build a robust sales pipeline.

3.Client Relationship Management

• Develop and maintain strong relationships with new and existing clients, acting as the main point of contact for inquiries, service issues, and escalations.
• Work closely with clients to understand their technical and business needs, presenting customized solutions that align with their requirements.

4.Server Management industry Knowledge & Selling

• Gain a deep understanding of the company’s hosting solutions, including dedicated servers, VPS, cloud hosting, colocation, and managed services.
• Present technical features and benefits to prospective clients in a clear and understandable way, offering solutions that address their business challenges.

5.Proposal Development & Negotiation

• Prepare detailed proposals, pricing, and presentations, collaborating with the technical team when necessary to ensure the solution fits the client’s needs.
• Negotiate contract terms, close sales, and ensure that agreements meet company policies and standards.

6.Collaboration with Internal Teams

• Work with the technical, marketing, and customer support teams to ensure seamless service delivery and address any issues.
• Provide feedback to product and service teams based on customer needs and competitive analysis.

7.Performance Tracking & Reporting

• Track and report on sales activities, progress toward sales goals, and industry developments.
• Utilize CRM tools to manage sales pipeline, forecast sales, and analyze conversion metrics to inform strategies.

Key Qualifications:

• Education: Bachelor’s degree in business, IT, Marketing, or a related field.
• Experience: 3+ years of experience in business development or sales, preferably in the server hosting, cloud services, or IT solutions industry.
• Skills: Strong sales acumen, excellent communication skills, customer relationship management, negotiation, and an understanding of hosting technologies.
• Technical Knowledge: Familiarity with server hosting concepts, cloud computing, data centers, and IT infrastructure solutions is highly desirable.
• Proven Experience in Server Reselling and Management: Candidates should have substantial experience working with a server management company, with a strong focus on server reselling, support, and customer solutions.

Additional Skills:

• Ability to work independently and handle multiple tasks.
• Strong analytical skills to assess market trends and competitor strategies.
• Proven ability to meet and exceed sales targets.

Position: Senior Project Associate= 01

Essential Qualification:

(i) Master’s Degree in Natural or Agricultural Sciences/ MVSc or bachelor’s degree in Engineering or Technology or Medicine from a recognized University or equivalent

and

(ii) Four year’s experience in Research and Development in industrial and Academic Institutions or Science and Technology Organisations and Scientific activities and services

OR

Doctoral Degree in Science/ Engineering/ Technology/ Pharma/ MD/ MS from a recognized University or equivalent

Desirable Qualification: Full stack developer with demonstrable experience in working with different operating systems, Programming Languages (Shell Scripts, Python, C, MySQL, MariaDB, SQLite, HTML, PHP), Database Server (MySQL, OpenLDAP), Apache and NGINX Web Server, hands-on experience with application performance indicators like red metrics etc and Unity3D. Experience in React Native, online mentoring and content creation. Machine learning and evolutionary biology knowledge will be an added advantage. Previous experience in game development is highly desirable.

Upper Age limit (years) - 40

Monthly Emoluments: 42,000/- +HRA

Deadline for application - 22-Apr-2024

Job Summary:

We are seeking a highly skilled Senior Android Developer with over 5 years of experience to join our dynamic team. The ideal candidate will have a deep understanding of Android development, strong problem-solving skills, and a track record of delivering high-quality mobile applications. You will lead development efforts, mentor junior developers, and work closely with cross-functional teams to build and maintain exceptional Android applications.

Key Responsibilities:

• Design, develop, and maintain high-performance Android applications.
• Collaborate with product managers, designers, and other stakeholders to define and implement application features.
• Lead code reviews and provide mentorship to junior developers.
• Ensure the performance, quality, and responsiveness of applications.
• Identify and troubleshoot issues, and implement solutions to improve application performance.
• Stay up-to-date with the latest industry trends and technologies to ensure our applications remain competitive.
• Write clean, maintainable, and efficient code, following best practices and coding standards.
• Contribute to the architecture and design of new features and improvements.
• Work with APIs and integrate third-party libraries and services.
• Participate in Agile development processes, including sprint planning, daily stand-ups, and retrospectives.

Requirements:

• Bachelor’s degree in Computer Science, Engineering, or a related field (or equivalent experience).
• Over 5 years of experience in Android development, with a strong portfolio of released applications on the Google Play Store.
• Proficiency in Java and Kotlin, with a deep understanding of Android SDK and Android Studio.
• Experience with modern architectural patterns (e.g., MVVM, MVP) and libraries (e.g., Retrofit, Dagger, Room).
• Strong understanding of RESTful APIs and third-party libraries and APIs.
• Experience with version control systems such as Git.
• Knowledge of continuous integration and deployment processes.
• Excellent problem-solving skills and ability to work independently as well as part of a team.
• Strong communication skills, with the ability to articulate technical concepts to non-technical stakeholders.

Preferred Skills:

• Experience with Flutter or other cross-platform frameworks.
• Knowledge of Android Jetpack components and libraries.
• Familiarity with mobile application security best practices.
• Experience with cloud services and backend integration.
• Contributions to open-source projects or involvement in the Android developer community.

Benefits:

• Competitive salary and performance bonuses.
• Comprehensive health and dental insurance.
• Flexible working hours and remote work options.
• Professional development opportunities and career growth.
• A supportive and inclusive work environment.

About Us: 

We live in the realm of rising, ever evolving technology. From the cassette tape to nanotech skeletons, we’ve come a long way. Splitting an atom is no big deal – and who’d have thought that we’d talk through airwaves? Change is inevitable, and we’re the tide that brings it. 

At Relinns, we breathe tech solutions and embrace innovation with open arms. With over 4 years of experience, we've had phenomenal growth which acts as a testimony to the knowledge we've come to gather over time. We have been fortunate enough to get an opportunity to work with clients such as Apollo Tyres, Shahi Exports, Manchester City Football Club, etc. 

Our team is on the path of finding religion in the workplace of today. To find our way, we have three tools at our disposal: cutting edge technological tools, a meticulously dedicated work ethic, and crisp bow-tie professionalism. 

About the role:

We are looking for a Node.js Developer responsible for managing the interchange of data between the server and the client. Your primary focus will be the development of all server-side logic, definition, and maintenance of the central database, and ensuring high performance and responsiveness to requests from the client end. You will also be responsible for integrating the front-end elements built by your co-workers into the application. Therefore, a basic understanding of front-end technologies is necessary as well.

What You Need for this Position:

• Strong understanding of JavaScript, its quirks and workarounds.
• Basic understanding of TypeScript & its quirks and workarounds.
• Advanced knowledge of NPM and the most frequently used libraries (E.g: Socket.io, Underscore.js, Passport, etc.).
• Knowledge of any Node.JS ORM (Mongoose, Sequlize, Knex, etc.).
• Understanding of any of the following Node.JS frameworks: Express JS, Koa Js, Hapi JS or any other.
• Good understanding of OOP and data structures.
• JavaScript unit testing frameworks (prefer Unit.js, Mocha).
• Ability to write complex algorithms.
• Understanding of code versioning tools, such as {GIT / Mercurial / SVN}.

What You Will Be Doing:

• Develop and provide solutions on JavaScript frameworks
• Develop high-traffic, flawless web applications using Node.JS
• Participate in code and design reviews to ensure consistency in architecture and design/code practice
• Code with performance, scalability, and usability in mind
• Work on new tools in leading industry trends, with new and emerging technologies, prototypes and engineering process improvements
• Work closely with next-generation architecture development teams using cutting edge approaches and technologies

Top Reasons to Work with Us:

• We're a small, fast-paced growing team tackling huge new challenges every day.
• Learning new concepts while working with intellectual and exceptionally talented team
• Friendly and high growth work environment
• Competitive compensation

We are looking for a great JavaScript developer who is proficient with React.js. Your primary focus will be on developing user interface components and implementing them following well-known React.js workflows (such as Flux or Redux). You will ensure that these components and the overall application are robust and easy to maintain. You will coordinate with the rest of the team working on different layers of the infrastructure. Therefore, a commitment to collaborative problem-solving, sophisticated design and quality products is important.

• Developing new user-facing features using React.js

• Building reusable components and front-end libraries for future use

• Translating designs and wireframes into high-quality code

• Optimizing components for maximum performance across a vast array of web-capable devices and browsers

• Strong proficiency in JavaScript, including DOM manipulation and the JavaScript object model

• Thorough understanding of React.js and its core principles

• Experience with popular React.js workflows (such as Flux or Redux)

• Familiarity with newer specifications of EcmaScript

• Experience with data structure libraries (e.g., Immutable.js)

• Knowledge of isomorphic React is a plus

• Familiarity with RESTful APIs

• Knowledge of modern authorization mechanisms, such as JSON Web Token

• Familiarity with modern front-end build pipelines and tools

• Experience with common front-end development tools such as Babel, Webpack, NPM, etc.

• Ability to understand business requirements and translate them into technical requirements

• A knack for benchmarking and optimization

We are looking for Advance Java developers who want to help us design cutting edge scalable products to meet our rapidly growing business. We are building out a team and looking for multiple levels but you should have at least 6+ years of programming experience.

Key Responsibilities

• Build high availability and extreme reliable high volume transactional systems.
• Deliver reliable solutions that handle massive data and high traffic.
• Complete ownership of problem-free execution of owned modules and solutions.
• Focus on code optimization, code quality, maintainability etc.

Skills required

• Hands-on experience in Core J2EE or Core Java (collection, multithreading).
• Proficiency in Spring, Hibernate, Kafka, JDBC.
• Excellent data structure & algorithm and problem solving skills.
• Strong working knowledge of Databases – MySQL/NoSQL, OS - Windows/Linux.
• Experience and knowledge of open source tools & frameworks, broader cutting edge technologies around server side development.
• Should be an active contributor to developer communities like Stackoverflow, Topcoder, Github, Google Developer Groups (GDGs).
• Customer-focused, react well to changes, work with teams and able to multi-task.

Job Overview

Fitelo is one of the fastest-growing companies. We all work together to serve our clients in the best possible way, and we like to have a lot of fun while we are at it. We are looking for an Angular Developer who will be responsible for building Single Page Applications (SPAs). 

Work Experience: Minimum 2 years 

Job Location: Mohali

Roles and Responsibilities:

• Design and implementation of the overall web architecture.
•  Integration of REST APIs, Firebase.
•  Strong problem-solving and analytical skills.
•  Ensuring high performance on mobile and desktop.

Skills Required:

• Should have expert-level knowledge of HTML5, CSS3, JavaScript/jQuery, Bootstrap, and Angular Js.
• Should have strong debugging skills on Developer Tools of the browser and Working with Cross Browser UI
• Should have experience in Response / Adoptive Web Design for desktop, tablet, and mobile- Should have solid understanding and experience with Object-Oriented design and development
• Should have experience in publishing and consuming Services using REST API
• Should have knowledge on experience in JavaScript, Typescript, and Web services.
•  

Industry Type - Wellness / Fitness / Sports / Beauty

Employment Type - Full Time/ Permanent

Education - Any Graduate or Postgraduate- Any specialization

Experience-  Minimum 2 years 

About Company

At FITELO, every day is a chance to flip the script. An invitation to take everything we know and re-invent it. Do it better. Never settle for good enough. Every day we get up, invent, adapt, improvise, find new ways to collaborate, and do the unexpected. We're a team of health care experts from doctors to dieticians to fitness coaches helping people to achieve their fitness goals. You have an immense opportunity to learn and grow under the mentorship of our team who have experience working in some of the best organizations like Price water house Coopers, Nissan, IIT, and IndusInd Bank, just to name a few.

Strive Digi Tech is Hiring for Business developer Executive for Mohali Location

Responsibilities:

- Responsible for Online Bidding on Upwork

-Linkedin Lead Generation is Plus point

- Generating new Business for a wide range of Digital Services.

- Experience with a Lead Generator (Linkedin), Calling, Drafting of proposals, Client Interaction, Negotiation, Follow-ups, and also coordinate with the technical team

- Create a Business Proposal, Presentations, Slides, and other documents as required by a potential client.

- Ability to handle pressures of sales targets and work as per tight deadlines. Maintain top-order client relations and be able to maintain them in all situations.

- Should have knowledge about how to sell Web Services and Digital Marketing Services.

- Good knowledge of getting quality leads for WordPress development, SEO, Google Ads & Social Media.

- Must have a strategical approach to Bid on portals at the right time including targeting the right leads

Experience:- 2 -3 year

5 Day working
Hike on current salary
WFH available for some time

Day / Night Shift

Job Type: Full-time

Salary: ₹15,000.00 - ₹22,000.00 per month