11+ Customer Success Jobs in Chandigarh | Customer Success Job openings in Chandigarh

About Hamleys:

Hamleys is not just a Toy Store but an entire Toy experience. Currently there are more 125 stores in India and we are present in more than 20 countries. 365 days of play is the brand philosophy of Hamleys. At Hamleys we believe in giving our customers an Instore experience that helps him build memories for lifetime.

Job Title: Fun Consultant

Grade: A1

Role:

• Warmly welcome and approach each customer – customer’s inclination to shop starts right from the first step & eye contact.
• Believes and lives the attitude of “Sheer customer delight” – go beyond
• To efficiently adhere to all “company procedures and policies.”
• To work with the team to achieve award winning “customer service.”

Key Responsibilities:

• Contribute to achieve store KPIs.
• Utilize the knowledge of trends and guide each customer on “what suits better” – in line with the customer needs, individuality and product range.
• Believes and lives the attitude of “Sheer customer delight” – go beyond

Desired Skills & Abilities

• Superior understanding of Indian retailing and global trends.
• Good communication and interpersonal skills - understand customer needs
• Good at relationship building - conversion to sales
• Ability to follow brand and store guidelines
• Good operations experience – receiving stock, inventory keeping, cash handling etc.

Job Title : Principal Backend Engineer (AI-Driven)

Experience : 10+ Years

Location : Chandigarh

Tech Stack : PHP, Node.js, Laravel, MySQL, MongoDB

Additional Requirement : Hands-on experience with AI technologies, APIs, or ML integrations

Role Overview :

We're looking for a Principal Backend Engineer (AI-Driven) to design and lead scalable backend systems while driving AI adoption across products.

The role involves integrating AI-powered features, architecting intelligent systems, and mentoring engineering teams on modern backend and AI implementation.

Key Responsibilities :

• Design and lead backend architecture using PHP (Laravel/CodeIgniter) and Node.js
• Build scalable microservices / modular backend systems
• Develop APIs and backend workflows for AI-driven features
• Integrate AI APIs (OpenAI, LangChain or similar frameworks)
• Work with LLMs, embeddings, vector databases, and AI pipelines
• Ensure performance, scalability, and security of backend systems
• Mentor engineering teams and drive backend + AI best practices

Requirements :

• 10+ years of backend development experience
• Strong expertise in PHP / Node.js, MySQL, MongoDB
• Hands-on experience integrating AI/ML APIs or AI-powered features
• Strong system design and architecture skills
• Experience leading engineering teams

Good to Have :

• Prompt engineering or AI cost optimization
• Exposure to MLOps / ML pipelines

Job Summary

We are seeking a highly skilled and experienced Senior Salesforce QA Engineer to lead the end-to-end quality assurance for our enterprise Salesforce platform. In this role, you will design robust test strategies, establish automated testing pipelines, and validate complex custom configurations, Apex code, and integrations. As a senior member of the team, you will bridge the gap between business requirements and technical execution, ensuring the delivery of high-quality, scalable solutions across Sales, Service, and Custom Clouds.

Key Responsibilities

• Test Strategy & Planning: Define, implement, and maintain comprehensive test strategies, test plans, and test cases covering functional, regression, integration, and end-to-end scenarios.

• Test Automation: Architect, scale, and maintain automated testing frameworks using enterprise tools (e.g., Provar, Tricentis Tosca, or Selenium with Java/Python) specifically optimized for Salesforce's dynamic UI.

• Complex Custom Validation: Validate complex programmatic customizations (Apex classes, Triggers, Lightning Web Components) and declarative features (Advanced Flows, Validation Rules).

• Integration Testing: Lead end-to-end API testing (REST/SOAP) to verify seamless data flow between Salesforce and upstream/downstream external systems.

• Environment & Release Management: Oversee sandbox deployments, data masking, and regression testing during Salesforce seasonal releases and monthly deployment cycles.

• Defect Lifecycle Management: Own the defect tracking process in Jira or Azure DevOps, collaborating closely with developers, business analysts, and product owners for rapid root-cause resolution.

• Mentorship & Leadership: Provide technical guidance and mentorship to junior QA engineers and lead user acceptance testing (UAT) phases with business stakeholders.

Required Technical Skills & Qualifications

• Experience: 5 to 10 years of dedicated software quality engineering experience, with a minimum of 3+ years focused exclusively on testing Salesforce ecosystems.

• Salesforce Core Knowledge: Deep understanding of Salesforce architecture, data models, object relationships, sharing rules, and platform governor limits.

• Automation Expertise: Hands-on experience developing framework code or no-code architectures using tools like Provar, Selenium WebDriver, Tricentis Tosca, or UFT.

• API Testing: Proficient in API testing tools such as Postman, SoapUI, or automated API frameworks.

• Agile & Devops: Strong experience working within Agile/Scrum methodologies and integrating automated tests into CI/CD pipelines (e.g., Copado, Jenkins, GitHubActions).

• Data Management: Proficiency in writing SQL queries and utilizing Salesforce Data Loader for test data creation and verification.

Position: Area sales Manager – Laminates/Sunmica

Locations: Bangalore, Ranchi,Rajasthan, Gujarat (Ahmedabad, Vadodara), Uttar Pradesh (Lucknow, Varanasi, Aligarh), Delhi, Jaipur

Experience: 8+ Years in Laminates/Sunmica Sales

Industry: Building Materials / Interior Products / Laminates & Decorative Surfaces

Key Responsibilities:

• Identify, develop, and manage new business opportunities in the Laminates/Sunmica market.
• Build and strengthen relationships with dealers, distributors across assigned territories.
• Plan and execute sales strategies to achieve monthly and quarterly targets.
• Conduct regular market visits in Gujarat, Rajasthan, Delhi, and UP to expand dealer/distributor network.
• Monitor competitor activities, pricing, and marketing strategies.
• Ensure effective order fulfillment, payment follow-up, and after-sales support.
• Collaborate with the marketing and product teams to align customer feedback with product offerings.

Key Requirements:

• Minimum 8 years of experience in business development/sales of laminates, sunmica.
• Proven success in managing territory sales and dealer/distributor development in the listed regions.
• Strong contacts and network in trade channels (distributors/retailers).
• Excellent communication, negotiation, and interpersonal skills.
• Willingness to travel extensively within the assigned states/cities.

Mail updated resume with current salary-

Email: etalenthire[at]gmail[dot]com

Satish: 88O 27 49 743

Website: www.glansolutions.com

Job title: BDM

Work Location: Chandigarh

Division/Department: Sales

Requirement Severity: Immediate

■ Full-time

Essential Duties and Responsibilities: 

Sale of hardware, data security and data backup solutions to corporates of Chandigarh

Job Description:

• It’s a client-facing role with proven experience in security or backup solution sales.
• Meet monthly/quarterly/yearly targets for customer meetings and sales targets.
• Identify and close deals in the SMB/Enterprise segment.
• Manage a healthy relationship with the OEMs.
• Must have a good understanding of IT Security solutions (Endpoint/Networking/Data Security, DLP, Backup, NGF, MDM, Helpdesk, Asset, etc.) or backup solutions (server backup, desktop/ laptop backup, replication)
• Sell data security and data backup solutions to corporate customers of Chandigarh from Chandigarh

Skill Requirements:

• Should have good communication skills.

Mandatory Requirement

• Up to 2 years’ experience of selling data security or data backup solutions to corporate customers of Chandigarh from Chandigarh.
• Own conveyance
• Ready for Cold Calls also (Both Phone calls & Direct Visit)

Education and Work Experience Requirements: 

• Up to 2 years’ experience of selling data security or data backup solutions to corporate customers of Chandigarh from Chandigarh.
• Must be able to work under pressure and meet deadlines while maintaining a positive attitude and providing exemplary customer service.
• Ability to work independently and to carry out assignments to completion within the parameters of instructions given.
• Should have done any course in IT.

Job Requirements: 

Minimum Experience: Up to 2 years

Working Days: 6 days Monday to Saturday (1st Saturday Work from Home, 3rd Saturday Off) 

Salary+ conveyance

Plus, more than 50% of the Quarterly Salary is used as an incentive to achieve the Quarterly target. 

Role Description

Eligibility:

1. An ex-serviceman preferably with civil work experience in security/training.

2. Age- preferably

3. Preferably from Infantry.

4. If civilian – min 05 years work experience as training manager in the field of security.

Qualifications

• Training & Development and Employee Training skills
• Excellent Communication skills, both oral and written
• Strong Analytical Skills
• Experience in creating and delivering successful training programs
• Demonstrated ability to work well within a team as well as with individuals across all levels of the organization
• Keen attention to detail and demonstrated ability to prioritize and manage multiple tasks effectively
• Bachelor's degree in a relevant field such as Human Resources, Education, Organizational Behavior, or related field
• Additional training or certification in training and development is a plus
• Prior work experience in the security industry is preferred

As a Sales Officer, you will be resposible for identifying potential towns, appointing distributors, inducting them on processes and system in line with

• Communicating distributor margin and his ROI
• Establising relationships with retailer to address his needs, driving orders, increasing the number of SKU stocked, answering retailer questions and escalating complex issues to senior
• Retailing for secondary sales through explaining company products
• Using cost benefit analyses on retail margin, trade scheme, distributor credit days for retail, implementation of btl activity eg display, merchandise company products etc.
• Overall value/volume target achievement in assigned area
• Building distribution infrastructure in assigned area
• Maintaining record for primary/secondary sales, claims etc.
• Informing senior on competitor’s activities

What you need to have:

• Prior experience of distribution, channel sales, dealersetc
• Good verbal and written communication skills
• Passion for sales
• A results-driven approach    

JOB DESCRIPTION -

● Writing tested, idiomatic, and documented TypeScript, JQuery, HTML5,

CSS

● Proven experience working with Angular 2+ versions and good to have

experience on angular material

● Strong understanding of front-end WEB technologies

● Familiarity with design concepts and constraints on web

● Able to write Unit-test code for robustness

● Proficient in Problem Solving

● Hands on experience in Responsive Web Development

● Hands on experience in developing dynamic web applications based on

REST APIs

● Good to have hands on experience on Agile methodology