Printrove is India’s leading Print-on-Demand dropshipping platform, powering 12,000+ merchants with seamless integrations, fast fulfillment, and a vast product range. We exist to empower “Merchpreneurs” — artists, creators, entrepreneurs, and startups — to bring their brand ideas to life without worrying about operations.
We are now looking for a Customer Success Executive who can own the merchant journey, solve problems with empathy, and ensure that every merchant scales confidently with Printrove.
Role Overview:
The Customer Success Executive will be the first line of interaction for our merchants, combining customer support excellence with proactive success ownership. You will ensure merchants feel supported, resolve operational queries quickly, and guide them towards using Printrove effectively to grow their business.
This role is critical as you’ll act as the bridge between our merchants and internal teams (operations, sales, product).
Key Responsibilities:
Customer Support (Reactive):
- Respond to merchant tickets and inquiries on Zoho Desk with empathy and accuracy.
- Troubleshoot operational issues such as orders, printing, shipping, or integrations.
- Escalate recurring or critical issues to the operations/product teams and ensure closure.
Customer Success (Proactive):
- Onboard new merchants smoothly — guide them through integrations, catalog access, and first sample orders.
- Nudge merchants towards success milestones (placing their first order, upgrading to Business Plan, scaling monthly orders).
- Track merchant health metrics (order frequency, repeat rates, quality issues) and follow up proactively.
- Collaborate with the Sales/KAM team to upsell or cross-sell relevant products and services.
Collaboration & Ownership:
- Document recurring issues, feedback, and feature requests into Zoho CRM/ClickUp.
- Partner with Operations to resolve root causes of quality or shipping complaints.
- Support Marketing in community campaigns, webinars, and engagement initiatives for merchants.
- Continuously improve knowledge base, playbooks, and SOPs to make merchant support more efficient.
What Success Looks Like
- Merchant queries are resolved quickly with minimal escalations.
- New merchants complete onboarding smoothly and place their first orders.
- Merchant retention improves — fewer churns, more merchants cross higher order volumes.
- Proactive merchant engagement (check-ins, nudges) leads to measurable increases in Business Plan upgrades or repeat orders.
What We’re Looking For
- 1–3 years of experience in Customer Support / Customer Success roles, ideally in SaaS, eCommerce, or D2C.
- Strong communication skills in English (Hindi/Tamil a plus).
- Empathy-driven — ability to listen, understand, and solve problems like a partner.
- Comfortable with tools like Zoho Desk, Zoho CRM, ClickUp, and Shopify/WooCommerce.
- Proactive, process-oriented, and thrives in a fast-paced startup environment.
Why Join Printrove?
- Be part of a movement of Merchpreneurs shaping India’s eCommerce ecosystem.
- Own impactful work — you’re not just answering queries, you’re driving merchant growth.
- Work with a team that values innovation, integrity, ownership, curiosity, empathy, and empowerment.
- Opportunity to grow into Key Account Management or Customer Success Manager roles as we scale.

About Printrove
About
About us
The purpose of a brand's existence lies in its belief. Printrove believes in the existence of a brand and the value it creates for its customers. We help artists and designers reach their audience, people who believe in their art, through everyday products.
What we do
Printrove is a white-labeled print-on-demand drop shipping solution for artists, designers, and eCommerce entrepreneurs. We print, pack, and ship customized merchandise on demand. We print and drop ship custom designs on phone cases, mugs, notebooks, posters, coasters, and mouse pads on demand without the hassles of stocking up inventory and zero upfront costs, all within 48 hours.
Our Mission
Here at Printrove, we are driven by our passion for eCommerce, design, and entrepreneurship. We believe in doing the most complex things in the simplest way. Our mission is to build the print on demand fulfillment center for the internet through drop shipping.
Our Values
Think different, improve, stay minimal, micro wins, value time, learn, love, and respect are some of our many values, and we hire people who are ready to embody these qualities every single day.
Connect with the team
Similar jobs
Candidate must have atleast 10 years experience in Real Estate industry.
● Candidate should have real estate Experience across PAN India.
● Candidate should have exposure of handling New Projects of various location / Sites
● Candidate should be good in Team Handling
● In education qualification - MBA will be preferred not mandatory.
● Candidate having good connections with Brokers will be an added advantage.
Job Title: Sales Manager
Department: Sales
Reports to: Vice President - Sales Location: Mumbai
Academic Qualifications: Graduate/Postgraduate degree or diploma in Sales/Marketing Management Functional Competencies:
· B2B Sales
· Client Relationship Management
· Lead Generation and Prospecting
· Sales Target Achievement
· Team Collaboration
Industry Preference:
· Hospitality
· Real Estate Sales
· Similar Industries (e.g., Commercial Real Estate, Facility Management)
Requisite Experience: 2 to 5 years of relevant experience in sales, with a proven ability to meet and exceed sales targets
Job Role:
The Sales Manager will play a key role in driving sales efforts for COMPANY. This role involves managing sales processes, generating leads, and maintaining strong client relationships to drive revenue generation. The Sales Manager will work closely with the senior sales team to achieve sales targets and maximize business growth.
Key Responsibilities:
1. Sales Target Achievement:
Drive and achieve sales targets for Office Space leasing and cross-sell additional services like Meeting Rooms, Training Rooms, Virtual Offices, etc.
2. Lead Generation:
Generate new leads from potential clients in the corporate, hospitality, and residential real estate sectors, utilizing various channels such as networking, cold calling, and referrals.
3. Client Relationship Management:
Build and maintain strong relationships with existing clients, ensuring satisfaction and loyalty while identifying opportunities for upselling.
4. Sales Presentations:
Present products and services to potential clients, addressing their needs and providing tailored solutions based on the COMPANY offering.
5. Sales Reporting:
Regularly update the team on progress toward sales targets, pipeline status, and lead conversion rates.
6. Collaboration with Operations:
Work with internal teams to ensure smooth onboarding and transition of clients, resolving any queries or concerns they may have.
7. Market Research:
Keep up to date with industry trends and competitor offerings to effectively position COMPANY in the marketplace.
8. Negotiations:
Lead negotiations and work towards closing deals with clients, ensuring that both parties' needs are met.
9. Team Leadership & Management: Lead, mentor, and develop a high-performing sales team, ensuring motivation, goal alignment, and productivity.
Ideal Candidate:
1. Sales-Driven & Results-Oriented:
A motivated individual with a track record of exceeding sales targets and strong problem-solving abilities.
2. Industry Experience: Experience in hospitality, residential real estate sales, or similar industries is preferred.
3. Consultative Selling: Ability to adopt a consultative approach to understand client needs and present suitable solutions from the product portfolio.
4. Strong Communication Skills:
Excellent communication, presentation, and interpersonal skills, with a focus on closing deals and achieving positive outcomes.
5. Negotiation Skills: Ability to manage negotiations and close deals effectively, ensuring mutual benefit for both client and organization.
Behavioural Competencies:
· Strong accountability and ownership of sales targets.
· Ability to work collaboratively within a team and cross-functional teams.
· Self-driven with an ability to motivate oneself and others.
· A customer-centric approach to relationship management.
Knowledge and Skills Required:
· Proficient in email communication and MS Office.
· Strong time management skills and ability to prioritize tasks effectively.
· Analytical skills to track sales performance and customer trends.
· Experience in market research and identifying new opportunities for growth.
· Basic understanding of CRM tools and sales management systems.

Job description:
We’re Hiring: .NET Developer
Location: Greater Noida
Experience: 3–6 Years
Budget/CTC: Negotiable
Employment Type: Full-time
About the Role
We are looking for a skilled .NET Developer with strong expertise in API development, backend engineering, and WebSocket/real-time integration. Candidates with fintech domain experience (payments, banking, insurance, money transfer, or related financial systems) will be highly preferred.
Key Responsibilities
- Design, develop, and maintain robust backend systems using .NET technologies
- Build and integrate RESTful APIs and WebSocket-based services
- Work closely with frontend teams to ensure seamless communication
- Optimize application performance and ensure scalability
- Implement secure coding practices, especially for financial data transactions
- Collaborate with cross-functional teams to deliver high-quality solutions
Requirements
- Strong proficiency in .NET Core / ASP.NET
- Hands-on experience with API development & integration
- Knowledge of WebSocket protocols, SignalR, and real-time communication
- Experience with databases (SQL/NoSQL)
- Familiarity with cloud platforms (Azure/AWS) preferred
- Strong problem-solving and debugging skills
- Fintech experience is a plus (e.g., payment gateways, UPI/NEFT/RTGS, wallets, insurance platforms, banking systems, transaction dashboards)
Job Type: Full-time
Hi,
We are looking for MERN Fullstack Developer. Can work remotely. Need to handle both frontend and backend. Please reply if interested.
Thanks!
Cinetoons


We are seeking a Cloud Architect for a Geocode Service Center Modernization Assessment and Implementation project. The primary objectives of the project are to migrate the legacy Geocode Service Center to a cloud-based solution. Initial efforts will be leading Assessments and Design efforts and ultimately, implementation of approved design.
Responsibilties:
- System Design and Architecture: Design and develop scalable, cloud-based geocoding systems that meet business requirements.
- Integration: Integrate geocoding services with existing cloud infrastructure and applications.
- Performance Optimization: Optimize system performance, ensuring high availability, reliability, and efficiency.
- Security: Implement robust security measures to protect geospatial data and ensure compliance with industry standards.
- Collaboration: Work closely with data scientists, developers, and other stakeholders to understand requirements and deliver solutions.
- Innovation: Stay updated with the latest trends and technologies in cloud computing and geospatial analysis to drive innovation.
- Documentation: Create and maintain comprehensive documentation for system architecture, processes, and configurations.
Requirements:
- Educational Background: Bachelor’s or Master’s degree in Computer Science, Information Technology, Geography, or a related field.
- Technical Proficiency: Extensive experience with cloud platforms (e.g., AWS, Azure, Google Cloud) and geocoding tools like Precisely, ESRI etc.
- Programming Skills: Proficiency in programming languages such as Python, Java, or C#.
- Analytical Skills: Strong analytical and problem-solving skills to design efficient geocoding systems.
- Experience: Proven experience in designing and implementing cloud-based solutions, preferably with a focus on geospatial data.
- Communication Skills: Excellent communication and collaboration skills to work effectively with cross-functional teams.
- Certifications: Relevant certifications in cloud computing (e.g., AWS Certified Solutions Architect) and geospatial technologies are a plus.
Benefits:
- Work Location: Remote
- 5 days working
You can apply directly through the link:https://zrec.in/il0hc?source=CareerSite
Explore our Career Page for more such jobs : careers.infraveo.com

Job Description:
Your Responsibilities!
• Development of C#, .NET and Java applications and web applications in the field of Product Lifecycle Management (PLM) and Product Information Management (PIM)
• Design and development of interfaces for our application software
• Continuous improvement of the software used after consultation with our users
• Support for the replacement of legacy applications by SAP and other standard software solutions
• Software documentation, creation of test scenarios and execution of release cycles
Required Skills:
• Successfully completed (Bachelor's) degree with a focus on computer science or equivalent professional experience
• Knowledge of the programming languages C#, .NET
• Knowledge of SQL and database applications such as Microsoft SQL or ORACLE
• Good analytical skills, result-oriented, problem solving, execution focused person
• Business fluent English, German would be an advantage
Even better if you have:
• Knowledge of PLM software and the PLM process would be a plus
• Experience in an agile development and/or DevOps environment
• Experience with Atlassian stack Jira/Bitbucket/Bamboo would be a plus
Notice Period Should be less than 40 days.
We are looking for Sr. Dot Net Developer with good experience on C# .Net. This is a long-term
engagement opportunity.
Requirements-
• Solid experience with C#, .Net MVC, JavaScript, Jquery , HTML5, CSS, Entity
Framework, LINQ, REST APIs and SQL Server.
• Excellent analytical, written and verbal communication skills.
• Highly preferred: One or more of modern JS frameworks like Angular/Knockout/React
• Bachelor’s Degree in Computer Science or Information Technology field.
Job Details-
Role type: Permanent/Full time
Experience: 5 years of full stack development experience.
Work timing: 11:00 AM – 8:30 PM
Work Days: Monday- Friday
Job Location: Navrangpura, Ahmedabad | Hybrid Model
Responsibilities:
- Responsible for managing all aspects of the inside sales department and business generation process.
- Build a robust inside sales team that exceeds sales goals.
- Ensure that sales pipeline remains to the optimum with qualified leads & prospects.
- Source sales opportunities through email campaigns, social media and inbound lead management.
- Conducting webinars, online product demos and presentations with prospects.
- Look for opening up opportunities for product trials and POC’s
- Negotiation and final closure of the intended sale.
- Collect and decipher the key understanding of the client's requirements and how our various solutions can be implemented in the existing process flow to enhance and improve the same.
- Team with new and potential channel partners and distribution channels in different markets.
- Report on Sales metrics including Conversion Ratios
- Research accounts, identify key players and generate interest
- Analyse competitive prices of products and features available in the market
- Excellent verbal and written communication skills - fluency in verbal and written English is an absolute must.
- Proven work experience as an Inside sales manager.
- Excellent interpersonal and team management skills.
- Both Offshore & Onshore experience.
- Passionate to learn more about Virtualization, Cloud, IT Infrastructure and new trends.
- Strong experience with corporate sales and dealing with corporates that require IT solutioning and products (SAAS products, Cloud Services, Technology solutioning).
- Strong experience working with channel partners and resellers.
- Having an established track record of deal wins across various geographic regions and who can identify new targets and regions to grow the company’s sales footprint.
- Proficient in handling Digital marketing tools to help with SEO, SMM and DMM.
- In-depth understanding of the sales administration process.
- Experience in handling tools like GCP, AWS, PPC, Azure, EDM, Webinars, Blogs, etc. will be an added advantage.




