
Job Title: Customer Support Executive
Location: FBD One Complex, 202A, Second Floor, Sector 37, Faridabad
Landmark: Near Badarpur Metro Station
Salary: ₹14,000 – ₹16,000 per month
Working Days: 6 Days a Week (No Weekends Off)
Job Description:
We are hiring a Customer Support Executive who will be responsible for handling customer queries across calls, chats, and emails, and managing service bookings effectively.
Key Responsibilities:
- Respond promptly to customer inquiries via phone, chat, and email
- Resolve customer issues with empathy and professionalism
- Book services and update customer records accurately
- Follow up on pending queries and ensure timely resolution
- Coordinate with internal teams to ensure smooth service delivery
- Maintain a positive, customer-first attitude at all times
Requirements:
- Good communication skills (Hindi & English)
- Basic computer knowledge and typing speed
- Ability to handle pressure and multitask
- Previous experience in customer service is a plus, but freshers can also apply
- Must be comfortable working weekends with a weekday off
Benefits:
- Fixed salary between ₹14,000 – ₹16,000/month (based on experience)
- Growth opportunities in a fast-growing startup
- Comfortable work environment near metro connectivity

About Bikefixup
About
BikeFixUp focuses on transforming India’s two-wheeler servicing ecosystem through technology. Our platform connects riders with trusted mechanics for on-demand, standardised, and affordable repair services within 60 minutes. We’re now expanding into EV servicing and connected mobility solutions to power the future of sustainable transportation.
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Candid answers by the company
BikeFixUp is a tech-driven two-wheeler servicing platform solving the problem of unorganized and unreliable bike repairs in India. Through our app, CRM, and chatbot, we provide on-demand, standardized, and affordable servicing within 60 minutes. With 50,000+ customers across 30+ cities, we are now expanding into EV servicing and connected mobility solutions, aligning with India’s Energy, Mobility, and Connectivity future.
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BUSINESS DEVELOPMENT JDExperience: 3yrs- 5yrs
Education: MBA+B Pharma
Skills: Excellent communication skills 2)- Should be from Pharma/Life sciences industry. 3)- Minimu
m of 2-3 years’ experience in BD 4)-Should have some kind of International Exposure 5)- Should have
managed RFI and RFP's.
Description:
New Business Development Manager, technology products, Americas, Europe, Africa, and Rest of the
World. As a Technology products Business Development Manager reporting to regional sales leads, y
ou will have the unique opportunity to manage and develop a practice with a high-performing team of
experienced business professionals and entrepreneurs.
You will play a key role in shaping the company's future and have an impact on the market by introd
ucing new clients to Freyr.
Responsibilities include full-cycle sales, including target identification, securing and managing client
meetings, listening and understanding client needs, addressing client concerns/objections, defining o
pportunities, proposing solutions, negotiating, obtaining SOWs, and closing the deal.
Job Description:
• Engage with the new business development team and regional leadership team to understand
areas of focus and growth
• Identify, evaluate and prioritize prospective customer segments
• Identify and communicate new opportunities beyond what is already chartered
• Develop, prioritize and execute customer outreach programs, including cold outreach, email
marketing, and social media outreach
• Identifying and cultivating business opportunities, responding to customer requirements, and
helping craft insightful, high-quality solutions to solve complex business challenges.
• Designing and implementing account strategies and coordinating with internal teams to deliv
er sustainable and profitable growth for new clients and existing key accounts.
• Driving the execution of strategic account plans and coordinating internal teams to achieve re
venue growth and profitability targets.
• Managing assigned accounts to generate both incremental and repeatable annual business
• Initiate and manage RFI and RFP process and negotiate terms for all account programs and p
rojects
• Collaborating with Executives and SMEs to maximize account coverage
• Maintaining a knowledgeable understanding of changing regulatory guidelines and mandates
affecting the industry community
• Collaborating with team members to win deals through effective team-selling (contribution or
lead role based on the type of opportunity) - Activities include meeting preparation, meeting f
ollow-ups, proposal development, and closing activities.
Requirements:
• Working experience within the Life Science Industry for at least 2-3 years and have worked for
a consultancy firm/CRO/Service provider.
• Understanding the pharma life cycle, product life cycle, and where software complements the
process at different levels.
• Understanding of the software industry and market access strategies.
• Excellent networking skills with a proven track record in winning new clients and keeping your
relationships with them alive.
• Demonstrated track record of success working with senior-level management in a fast-paced
growth environment is essential
• Strong written and verbal English skills, quality-oriented proposal writing, and proposal manag
ement experience
• Ambitious, driven, and self-motivated personality adaptable to a fast-paced high volume, and
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• Healthy competitive nature and jump at the chance to pursue new business opportunities
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• Ability to translate complex topics into simple terms and lay them out for various stakeholder
s.
• Effective communication/presentation skills can get your message across clearly, but you are
also a good conversationalist and a great listener.
• Strong interpersonal skills and cultural awareness, and with the ability to manage, influence, a
nd collaborate with staff and colleagues at all levels
Job Summary
Condé Nast is looking for a talented Software Quality Assurance Manager. In this role you will
be part of an IT organization and to provide direction and leadership on all quality matters
across the platform or domain. This is an opportunity to act as a key contributor in making sure
that work packages transition seamlessly from development into live environments Hone your
knowledge of quality best practices and collaboration and stakeholder management skills
Objectives of the Role
● Lead a global team of QE engineers who are responsible for ensuring E2E(end to end) quality
of our products
● Provide high direction for test teams delivering a clear and consistent vision
● Develop a roadmap for building needed test expertise. Establish and evolve formal QA
processes
● Define quality and automation KPI goals for the team and drive success towards achieving
them.
● To recommend, implement, and monitor preventative and corrective actions to ensure that
quality assurance standards are achieved
● Participate in brainstorming sessions and cross-departmental meetings to ensure collaborating
and cohesion
● Oversee all aspects of quality assurance including establishing metrics, implementing best
practices, and developing new tools and processes to ensure quality goals are met
● Act as a key point of contact for all QA aspects of releases, providing QA services and
coordinating QA resources internally and externally
● Review test strategies and test plans and ensure coverage for functional, performance and
scalability aspects are covered and tested
● Working cross functionally with Product and Engineering to ensure smooth delivery of product
that are on time, feature rich and with high quality
● Present QA status of testing with state-of-the-art dashboards and highlight key blockers and
where help is needed
● Ensure automated scripts are produced for E2E testing scenarios, including performance and
scale testing
● Review user found defects and continue to enhance and improve testing methodology and fill
gaps in testing as needed
● Communicate product status, key issues, and insights to key constituents across the
organization, including the executive team.
● Develop process for manual and automated testing strategy for business applications, web
applications and BI solutions.
● Experience in establishing testing strategy for dealing with quarterly releases by business
applications
Required Skills
● 12 + years’ experience in Product Quality testing role and 2-3 yrs in Management position
● Seasoned QA Manager with track record of delivering high quality products in a fast paced
environment
● Must have prior experience in building QA / Data Validation framework in bigdata for various
BU's
● Experience in "closing the loop" and "continuous improvement" of QA strategies based on
learnings from field issues
● Experience in business applications, web application, Business Intelligence applications
● Hands-on QA experience including testing automation. Deep knowledge of automation best
practices and industry trends.
● Good to have knowledge on One or more Test automation tools like xUnit , Selenium, Jmeter ,
Ranorex etc.
● Experience in automation testing using Selenium Webdriver, Testing Frameworks like TestNG
and NUnit.
● Strong proficiency in SQL coding (T-SQL or PL-SQL)
● Familiarity with data warehousing practices, ETL processing and denormalized data structures.
● Background in programming and testing across platforms is a plus
● Proficient with Bigdata concepts and/or tools is a plus (Hadoop, Hive, Spark).
● Strong analytical and reasoning skills
● Strong verbal, written communication skills and strong interpersonal skills.
About Condé Nast
CONDÉ NAST INDIA (DATA)
Over the years, Condé Nast successfully expanded and diversified into digital, TV, and social
platforms - in other words, a staggering amount of user data. Condé Nast made the right move
to invest heavily in understanding this data and formed a whole new Data team entirely
dedicated to data processing, engineering, analytics, and visualization. This team helps drive
engagement, fuel process innovation, further content enrichment, and increase market
revenue. The Data team aimed to create a company culture where data was the common
language and facilitate an environment where insights shared in real-time could improve
performance.
The Global Data team operates out of Los Angeles, New York, Chennai, and London. The team
at Condé Nast Chennai works extensively with data to amplify its brands' digital capabilities and
boost online revenue. We are broadly divided into four groups, Data Intelligence, Data
Engineering, Data Science, and Operations (including Product and Marketing Ops, Client
Services) along with Data Strategy and monetization. The teams built capabilities and products
to create data-driven solutions for better audience engagement.
What we look forward to:
We want to welcome bright, new minds into our midst and work together to create diverse
forms of self-expression. At Condé Nast, we encourage the imaginative and celebrate the
extraordinary. We are a media company for the future, with a remarkable past. We are Condé
Nast, and It Starts Here.
ELIGBLITY:
- Any Graduation with relevant experience.
- Should have excellent written and oral communication.
- Should be proficient in following languages (English, Hindi & Kannada)
- Proficient in MS Office package.
- Should be an excellent team player & should able to maintain good coordination with clients & other team members.
- Prior Experience in Electrical & Electronic Manufacturing company will an added advantage.
ROLES & RESPONSIBILITIES :
- Preparing the offers & work Orders.
- Handling the Pre sales communication.
- Coordinating with technical team, design team, project team, SCM & Clients for the smooth project execution.
- Should maintain the proper documentation as per the standard.
- Collaborating with cross-functional teams to define, design, and ship new features
- Working with outside data sources and APIs
- Unit-testing code for robustness, including edge cases, usability, and general reliability.
- Working on bug fixing and improving application performance.
- Continuously discovering, evaluating, and implementing new technologies to maximize development efficiency.
Candidate Profile:
- B.E. / B.Tech. / MCA in Computer Science, Engineering, or related fields is required.
- Proven software development experience and Android skills development
- Proven working experience in Android app development and have published at least one original Android app.
- Experience with Android SDK
- Experience working with remote data via REST and JSON
- Experience with third-party libraries and APIs
- Working knowledge of the general mobile landscape, architectures, trends, and emerging technologies
- Solid understanding of the full mobile development life cycle.
- Equal Experts is an innovative software delivery consultancy specializing in the delivery of custom software solutions for blue-chip enterprise and public sector clients across a range of industry sectors.
- We deliver market-leading propositions across the digital, online and mobile channels, and are recognized for our leadership in the application of Agile and Lean delivery methods to assure delivery.
- We are focused on hiring DevOps Engineers with skills in AWS, Automation tools, CI/CD tools and the likes.
- The DevOps Consultant will be working with an on-site client team and will be expected to mentor and share their skills and knowledge with the existing client developers.
Your Responsibilities Include:
- Continuous Delivery of quality software created by our project teams. Ensuring smooth build and release with continuous integration.
- Configuration Management - Design and implementation of deployment strategies for multiple projects.
- Virtualization and Infrastructure Provisioning.
- Maintenance and upgrade of our cloud environment (AWS).
- Version control and source code administration.
- Administration of Web Servers, Application Servers and Servlet Containers
- Setting up and managing the Automation efforts for multiple projects.
Technical Expertise:
- Should have worked on Agile projects featuring weekly iterations and releases.
- Should have extensive hands-on experience with:
- Continuous Integration tools like Jenkins.
- Configuration Management tools like Terraform or Ansible.
- Cloud computing using AWS, EC2.
- Hands-on experience on Kubernetes.
- Virtualization tools like Vagrant, Docker or VMWare
- You have an active presence in the DevOps community through your blogs, Stack Overflow and GitHub profiles.
- You are passionate about DevOps. You love to mentor people and evangelize about best practices and innovations in DevOps.
Working behind the scenes, the ideal candidate has a unique blend of technical expertise and insatiable curiosity, with a methodical, analytical mindset.
You should be comfortable working alongside a team as well as independently in the design and development of mission-critical websites, applications, and layers of the infrastructure.
Experience with JavaScript, Amazon Web Services (AWS), Git,
The selected candidate must have in-depth knowledge of basic algorithms and data structures. The developer will be responsible for building and maintaining functional and stable web applications.
Develop server-side logic, definition, and maintenance of the central database
Ensure high performance and responsiveness to front-end applications and integrate the elements
Participate in the entire application lifecycle, focusing on coding and debugging.
1.Write clean code to develop functional web applications
2.Gather and address technical and design requirements
3.Building reusable code and libraries for future use
4.Implementation of security and data protection
5.Conduct UI tests and optimize performance.
6.Design robust APIs to support mobile and desktop users
Industry Type: IT Software
Experience:2-5 yrs (IT Software Products Sales)
Job Type: Full Time
Offered Salary: Upto 9 LPA
Qualification: BE/B.tech/MBA
Candidates with smart presentation skills and go-getter approach (both freshers and experienced) can apply for the Sr. BDA position
Job description
Roles and Responsibilities
- Developing new clients for Company’s Cloud/ Saas based software products and services.
- Responsible for end-to-end sales cycle, right from lead generation to deal closure with BANT Approach
- Effectively communicate with prospects to convey the promising brand image and product USP via cold call, email marketing, LinkedIn or phone to establish rapport and set up meetings
- Organizing Online & Offline demo to the potential clients
- Research on the prospective clients in the target market, pursue leads and follow up.
- Prepare RFP, RFQ, Estimations, Negotiations with prospects
- Plan and oversee new sales & marketing initiatives
- Manage and update company database and customer relationship management systems (CRM)
- Work collaboratively with Sale, marketing, and other internal team to validate targeting strategy.
- Depending on business requirements, BDM may be required to travel across country for developing the existing or newer opportunities.
Desired Candidate Profile
Qualification: MBA/BE or Equivalent
Experience of Marketing Management and outbound B2B sales, coupled with MBA (Sales & Marketing) qualification and a track record of success in ERP /Software Solution Sales
- Candidates should be able to build relationship with corporate customers, understand the technical requirement of customer
- Team oriented person should possess excellent verbal & written communication and presentation skills and an expert in understanding the customer requirement.
- Must be able to achieve overall sales target & servicing clients with the objective of increasing the market share of the company.
- Willing to travel extensively all over India.
- Candidate should have an excellent track record of achieving deadlines on time and ability to meet and exceed revenue targets.
Preferred
- ERP, CRM and Cloud Experience and Internet Promotions and Sales.
- Area of Expertise :- Customer Development, Public Relation, Customer Service, Lead Generation
Recruiter responsibilities include:
• Designing and implementing the overall recruiting strategy
• Sourcing and attracting candidates by using databases, social media etc
• Conducting interviews and filtering candidates for open positions
Job brief:
We are looking for a Recruiter with full-cycle recruiting experience, from talent
sourcing and attracting candidates to interviewing and hiring great employees.
Responsibilities:
• Design and implement overall recruiting strategy
• Develop and update job descriptions and job specifications
• Perform job and task analysis to document job requirements and objectives
• Prepare recruitment materials and post jobs to appropriate job
board/newspapers/colleges etc
• Source and recruit candidates by using databases, social media etc
• Screen candidates resumes and job applications
• Conduct interviews using various reliable recruiting and selection tools/methods to
filter candidates within schedule
• Assess applicants’ relevant knowledge, skills, soft skills, experience and aptitudes
• Onboard new employees in order to become fully integrated
• Monitor and apply HR recruiting best practices
• Provide analytical and well documented recruiting reports to the rest of the team
• Act as a point of contact and build influential candidate relationships during the
selection process
• Promote company’s reputation as “best place to work”.
Requirement:
• Proven work experience as a Recruiter (either an in-house recruiter or a staffing
agency recruiter)
• Solid ability to conduct different types of interviews (structured, competency based, stress etc)
• Hands on experience with various selection processes (video interviewing, phone
interviewing, reference check etc)
• Ability to organize skills assessment centers (in tray activities, work samples,
psychometric and IQ/EQ tests, etc)
• Familiarity with HR databases, Applicant Tracking Systems (ATS) and Candidate
Management Systems (CMS)
• Hands-on experience with recruiting software, as well as Human Resource
Information Systems (HRIS) or Human Resource Management Systems (HRMS)
• Excellent communication and interpersonal skills
• Strong decision-making skills
• BS/MS in Human Resources Management
- Support existing code of PHP webserver
- Proficient in PHP, JavaScript, jQuery, HTML, and MySQL
- Hands-on any PHP-based framework/CMS like Laravel, CakePHP, Zend, CodeIgnitor, Yii.
- Must write efficient code with documentation.
- Any Database: MySQL, MongoDB, NoSQL DBs, postgresql.
- Has experience debugging code.
- Analysis of current DB structure and change table structures as and when required
- Implementation of visual representation of DB data in the form of charts and graphs
- The eventual implementation of a new UI theme with customizations such as drop-down menu data, as well as linking the UI theme front-end with the back-end MySQL
- Implementation of new PHP web services for functions such as analytics, and new modules to existing services
- Ensure cross-platform compatibility of information retrieved from web services on
- Android and iOS platforms, in terms of Push Notifications, platform-specific issues, etc.
- Implementation of SSL security to all web services, logins, and API calls
- Familiar with XMPP would be a plus point.













