HTML/CSSAt StarApps, our Customer Support Specialist plays a crucial role in providing expert assistance for our products and related technologies. As our products cater mostly to Shopify store owners, the Customer Support Specialist is well-versed in Shopify products.
This customer-facing technical position requires the specialist to troubleshoot and resolve customer issues promptly, ensuring exceptional support is provided with a high level of product knowledge and effective communication skills. Our ultimate goal is to surpass customer expectations consistently.
We cater to businesses of all sizes worldwide, and to support these entrepreneurs, you must possess an entrepreneurial mindset and have a comprehensive understanding of e-commerce technologies. The Customer Support Specialist serves as a key intermediary between our customers and the Engineering/Product teams.
What you'll be doing:
- Engage with customers, understand their needs, advise them, and solve their problems.
- Research, diagnose, troubleshoot, and identify solutions to resolve customer issues.
- Log Software defects using a bug-tracking system and work closely with the engineering team to analyze defects and track them to resolution.
- Answering pre-sales questions of potential customers, follow-up with them, and helping in onboarding.
- Record cancellation reasons for customers & work with the business teams and product teams to find solutions to take proactive steps to reduce churn.
- Work with the product management team to continuously evolve the product based on customer feedback including issues raised & new feature requests.
Professional Competencies
- Demonstrated excellence in working with cross-functional and multi-disciplinary teams.
- Outstanding written & spoken communication skills.
- Well-organized with utmost care for details, along with excellent comprehending skills to address issues.
- Strong time-management and prioritization skills to work with multiple customers.
- Good Understanding of web technologies like HTML & CSS
Desired Skills & Experience
- Bachelor’s Degree Computer Science Related
- Minimum 2 years of experience in a customer support role
- Strong problem-solving skills
- Organized and reliable self-starter who can work independently
What we offer:
- We care about you; therefore, you'll be offered a competitive salary.
- We'll support your professional development however you need, whether it's with equipment, courses, books, or conferences.
- Flexible holiday policy to help you plan your vacations better.
- Performance-based rewards and incentives.
For more details about our products and why our customers love us, look at our apps and their reviews here: https://apps.shopify.com/partners/starapps-studio
This might change your life. Well, maybe not, but it'll be worth it.
Apply right away!
Shubham Vishwakarma
Full Stack Developer - Averlon
About StarApps Studio
About
Building software to help e-commerce businesses sell better
Our company is dedicated to helping e-commerce merchants sell better through innovative software solutions. With a deep understanding of the e-commerce industry and a commitment to quality, we have developed a suite of products that improve the shopping experience for 100 million buyers worldwide every day.
Our passionate team of 15 is more than just a workforce; we're a family, growing together to better support our diverse range of over 25,000 global clients, from spirited startups to seasoned enterprises.
We've made our mark in the e-commerce world with our top-rated applications on the Shopify App Store, but our true pride lies in our inclusive, dynamic, and empathetic work culture. Here, every voice matters, every idea fuels growth, and every team member plays a crucial role in our collective success. Dive into the heart of our company ethos by exploring our culture book [https://cdn.starapps.studio/files/StarApps+Culture+Book.pdf] and see how we’re not just a company, but a community.
As the e-commerce landscape flourishes, we're not just keeping pace; we're setting the rhythm. We're on the lookout for individuals who are not just looking for a job, but a journey; a chance to make a real, heartfelt impact in this exciting industry. Be part of a journey that’s not just about growth, but about belonging, innovation, and shaping the future of e-commerce. Let's embark on this thrilling adventure together!
Tech stack
React.js
Ruby on Rails (ROR)
Amazon Web Services (AWS)Candid answers by the company
We build softwares for e-commerce businesses powered by Shopify. Our tools are designed to increase the store's sales and help merchants run their online store more efficiently.
Product showcase
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Company Description
Who We Are:
We are KG Group of Educational Institutions, a highly reputed name in Coimbatore with decades of experience in shaping bright futures. As a team, we are driven by innovation, collaboration, and a passion for fostering growth, both in our students and our employees. Our commitment to creating a positive, supportive work environment has earned us the prestigious “Great Place to Work” tag, reflecting our focus on employee well-being, growth, and a thriving work culture.
Role Description
This is a full-time Assistant Professor role in Psychology / Visual Communication located in Coimbatore. The role involves teaching, research, and academic activities related to psychology/ visual communication.
Qualifications
- Strong Communication skills
- Background in Education
- Excellent research and teaching abilities
- PhD or UGC - NET or SET equivalent in Psychology / Visual communication
- Freshers can also apply
Candidates preferably from Tamilnadu / Kerala
Solutions Engineer – Technical Customer Success Owner
Location: Pune | Experience: 2–4 years
About FlytBase
FlytBase powers 24/7 autonomous drone and robot operations across industrial sites—solar farms, refineries, rail yards, and more. With deployments at 300+ sites globally and customers like Oxy, CSX, and Anglo-American, we’re scaling the future of Physical AI.
What You’ll Own
This isn’t a demo-and-disappear job. You’ll lead from discovery to deployment—owning the full technical cycle for enterprise drone automation.
- Customer Success & Technical Discovery: Be the go-to advisor for clients—understand pain points, run PoCs, and deliver solutions they can scale.
- Sales Engineering: Assist in GTM execution, drive revenue with compelling value stories, and close enterprise deals.
- Product Feedback Loop: Turn customer insight into roadmap impact—collaborate with product & engineering to build what the market really needs.
- Thought Leadership: Represent FlytBase at expos, train customers, lead webinars, and create high-signal success stories.
Who You Are
- 2–4 years in enterprise SaaS, robotics, drones, or IoT (customer-facing)
- Proven experience in technical pre-sales or onboarding
- Excellent communicator—comfortable with CEOs and CTOs alike
- Obsessively curious, fast learner, and bias for execution
- Writes clearly, thinks logically, and simplifies complexity
- Bonus: Experience with UAV systems, DJI, APIs, or deployment architecture
AI-Native, Full-Stack Mindset
- Use AI to prototype, scale outreach, and optimize delivery
- Write docs, guides, and customer content that actually helps
- Solve problems—not just show features.
Who We’re Not Hiring
- Slide flippers who disappear after demos
- “That’s not my job” types
- Activity-over-outcome operators
- Anyone allergic to complexity or documentation
Who You’ll Work With
- Sales → Demo, close, and support GTM
- Product → Shape roadmap with insights from the field
- Engineering → Translate problems into features and fixes
- Marketing → Co-build stories that drive adoption.
Ready to Fly?
Apply now: https://forms.gle/4QAUqJxgT7TevpX86
If this felt too intense, it’s probably not for you. But if it sparked a fire—you know what to do.
PythonMust-Have Skills & Qualifications:
- Bachelor's degree in Engineering (Computer Science, IT, or related field)
- 5–6 years of experience in manual testing of web and mobile applications
- Working knowledge of test automation tools: Selenium
- Experience with API testing using tools like Postman or equivalent
- Experience with BDD
- Strong understanding of test planning, test case design, and defect tracking processes
- Experience leading QA for projects and production releases
- Familiarity with Agile/Scrum methodologies
- Effective collaboration skills – able to work with cross-functional teams and contribute to automation efforts as needed
Good-to-Have Skills:
- Familiarity with CI/CD pipelines and version control tools (Git, Jenkins)
- Exposure to performance or security testing
C#4+ years of experience in Test Automation using Selenium and C# with SpecFlow
- Selenium Experience: Minimum 3 Years
- C# with SpecFlow Experience: Minimum 2 Years
Job Description
- 4+ years of experience in Test Automation using Selenium and C# with SpecFlow
- Understanding and Analyzing the Application Under Test in terms of Object Identification.
- Creating Test Scenarios and Collecting Test Data.
- Identifying end-to-end scenarios and code modularity.
- Analyzing Test Results and Reporting Defects
- Tracking Defects and Select Test Cases for Re & Regression Testing.
- Creating, Organizing, and Managing Test Automation Resources (Scripts & Function Libraries etc.)
- Error handlings
- Co-coordinating Test team members and Development team to resolve the issues.
- Working experience on Azure DevOps
Role Description
India Accelerator is seeking a talented Product Designer (UI/UX) to join our team full-time in Gurugram for a hybrid role. The successful candidate will work collaboratively with cross-functional teams to design, develop and implement user-centered designs for our learning platforms. They will be responsible for wireframes, prototypes, user flows, and the overall user interface design. Additionally, they will work closely with the product and engineering teams to ensure consistent and intuitive user experiences across all interfaces. Remote work accepted when necessary.
Qualifications
- 5+ years of experience in designing web and mobile applications, with emphasis on user experience design
- Portfolio of compelling and intuitive designs which reflect a clear understanding of user-centric design processes
- Ability to translate concepts into wireframes and prototypes
- Expertise in design tools such as Sketch, Figma, or Adobe Creative Suite
- Understanding of HTML, CSS and JavaScript is an asset
- Prior experience in edtech is a plus but not required
- Excellent communication skills and the ability to collaborate with cross-functional teams
- Bachelor's degree or higher, in Design, HCI, UX, or a related field.
Scrum Master
Job Sector: IT, Software
Job Type: Permanent
Location: Chennai
Experience: 5 -6 Years
Salary: 10 - 12 LPA
Education: B.E/BTech
Notice Period: Immediate
Key Skills: Web apps developer, scrum master, Agile, waterfall, Azure, AWS
Contact at triple eight two zero nine four two double seven
Job Description:
Knowledge & Experience
- 5+ years of Scrum Master experience.
- Experience working with an offshore/onshore team model
- Thorough understanding of agile software development methodologies, values, and procedures.
- Thorough understanding of the software development lifecycle.
- Understanding of organization’s development platform and languages.
- Ability to understand technical issues.
.NETC#Year: 2+ years
CTC: As per the company standards.
Notice Period: Immediate to 30 days/
Location: Bangalore(No WFH available)
Skills: Dot net with WPF/Winforms.
• Doing Cold Calling • Identifying Sales Opportunities • Closing Business Deals • Negotiating • Following Up With Customers • Meeting Sales Targets • Managing Customer Relationships, Ensuring Sales Growth • Explaining Customer About The Products
iOS App Development
Objective C
Swift-
Writing clean and efficient codes for iOS applications
-
Supporting the entire application lifecycle from concept to design, testing, release and support
-
Troubleshooting and bug fixes for applications, to ensure that codes are clean and secure
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Recommending changes and enhancements
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Staying up to date with new mobile technology trends, applications, and protocols
Amazon Web Services (AWS)
Docker
KubernetesSkills:
- Strong working knowledge of AWS.
- Implements AWS cloud platform.
- Infrastructure as Code, GitLab CI/CD, and DevOps standard methodologies
- scripting in Shell, Python, Ruby or any preferred scripting language
Terraform expertise is a MUST for this role.
a short exercise on terraform to all shortlisted candidates to demonstrate their hands-on skills on terraform before rolling out the offer
Desired Profile
Providing expertise on all matters related to CI, CD and DevOps.
Building and maintaining highly available production systems.
Developing and maintaining release related documents, such as release plan, release notes etc.
Ensuring quality releases and managing release and configuration change conflicts to resolution.
Tracking release and publishing release notes. Investigating and resolving technical issues by deploying updates/ fixes.
Onboard applications to DevOps process.
Setup and configure build jobs.
Create automated deployment scripts.
Configure JIRA workflow, and integrate with Jenkins / Micro-services.
Qualification
Degree/Diploma in Computer Science, Engineering or related field and have previous experience as a DevOps Engineer.
AWS Certification will be a plus.
Experience of automation and provisioning approaches, using tools such as Terraform & Cloud Formation
Skillset Required
Solid experience within release management, infra architecture, CI&CD.
Highly goal driven and work well in fast paced environments.
Proven experience of using Jenkins, Unix Shell Commands, Container technology (Docker, Kubernetes),
Java Programming, Groovy Script, Git, Code Branching Strategy, Maven, Gradle, JIRA, ECS, OpenShift.
Follow CutshortShubham Vishwakarma
Full Stack Developer - Averlon