Customer Support Specialist

About MyOperator

MyOperator is a leading cloud-based communication platform in India. We empower businesses of all sizes with a comprehensive suite of call management solutions, including IVR systems, toll-free numbers, and business-critical integrations. Our mission is to help companies transform their customer interactions and unlock new revenue streams.

We are seeking a dynamic and results-driven Business Development Manager to join our high-performing team. The BDM will be a key contributor to our revenue growth, responsible for the full sales cycle from strategic prospecting to deal closure. The ideal candidate is a strategic thinker with a proven track record of exceeding revenue targets in a B2B SaaS environment.

Key Responsibilities

• Revenue Generation: Drive new business acquisition and secure a consistent pipeline of high-value deals to meet and exceed monthly, quarterly, and annual revenue targets.
• End-to-End Sales Cycle Management: Own the entire sales process, from initial contact and discovery to negotiation and successful deal closure.
• Strategic Prospecting: Identify and target potential enterprise and SMB clients who align with MyOperator's ideal customer profile, using a combination of outbound outreach, networking, and industry research.
• Consultative Selling: Understand client business needs and pain points, and effectively articulate how MyOperator's solutions can deliver a significant return on investment (ROI).
• Product Expertise: Become a subject matter expert on the MyOperator platform, conducting compelling and tailored product demonstrations for key decision-makers and C-level executives.
• Pipeline and Performance Reporting: Maintain a disciplined and organized sales pipeline using CRM tools, providing accurate forecasts and regular reports on sales performance.
• Client Relationship Management: Build and nurture strong, long-term relationships with clients to foster loyalty, identify upselling opportunities, and generate positive referrals.
• Market Analysis: Stay abreast of market trends, competitor activities, and customer feedback to inform sales strategy and identify new opportunities for market penetration and revenue growth.

Required Skills & Qualifications

• Experience: Proven experience of 2+ years in a B2B sales or business development role, with a strong emphasis on direct revenue responsibility.
• SaaS Sales: Demonstrated success in selling B2B SaaS or cloud-based technology solutions, preferably in the communication or telephony space.
• Revenue-Oriented Mindset: A strong and quantifiable track record of meeting or exceeding sales quotas and revenue goals.
• Communication & Negotiation: Exceptional verbal and written communication skills, with a natural ability to negotiate and close complex deals.
• Strategic Thinking: The ability to understand the bigger picture and develop sales strategies that align with business objectives.
• Self-Motivated: A highly driven and ambitious individual with a disciplined approach to sales and a relentless focus on targets.
• Education: Bachelor's degree in Business, Marketing, or a related field is preferred.

Why Join MyOperator?

• Impactful Role: Directly contribute to the company's financial success and be a key player in its growth story.
• Attractive Compensation: We offer a competitive salary with a highly lucrative, performance-based incentive structure and sales commissions.
• Career Growth: Be a part of a fast-growing tech company with clear pathways for career advancement into senior sales roles.
• Supportive Environment: Work with a collaborative team that is dedicated to helping you succeed.
• Work-Life Balance: We believe in a productive work week with a healthy work-life balance.

Job Description:

As a QA Associate at Binocs, you will play a pivotal role in ensuring the highest quality standards for our software products. With a direct reporting line to the QA Lead, you will be involved in designing, implementing, and executing test plans to identify software issues. This role is ideal for someone with a strong technical background in engineering, experience in fintech or finance software companies, and a passion for quality assurance and detail-oriented testing.

Key Responsibilities:

• Test Plan Development: Create comprehensive and well-structured test plans and test cases based on product specifications.
• Quality Assurance: Execute test cases (manual or automated) and analyze results to ensure software quality.
• Issue Documentation: Document and track bugs, as well as collaborate with the development team to ensure timely resolution.
• Process Improvement: Identify, recommend, and implement improvements in testing processes to enhance efficiency and quality.
• Software Validation: Validate that product features meet requirement specifications and are free of defects.
• Cross-functional Collaboration: Work closely with the product management and development teams to understand product vision and deliver software that aligns with customer and market needs.

Qualifications:

• Bachelor’s degree in Engineering, Computer Science, or related field.
• 2+ years of experience in quality assurance, preferably within fintech or finance software companies.
• Familiarity with software QA methodologies, tools, and processes.
• Experience in writing clear, concise, and comprehensive test plans and test cases.
• Hands-on experience with both white box and black box testing.
• Strong knowledge of software QA metrics, including bug tracking and reporting tools.
• Excellent analytical skills and attention to detail.
• Effective communication skills and the ability to work in a fast-paced environment.

Benefits:

Joining Binocs means being part of a passionate team dedicated to transforming the loan management landscape. We offer a dynamic, innovative environment where your work directly contributes to our vision of efficient, transparent, and data-driven loan management. Our competitive compensation package, including equity, reflects our commitment to attracting and retaining top talent.

About Us:

Binocs.co empowers institutional lenders with next-generation loan management software, streamlining the entire loan lifecycle and facilitating seamless interaction among stakeholders.

Team: Binocs.co is led by a passionate team with extensive experience in financial technology, lending, AI, and software development.

Investors: Our journey is backed by renowned investors who share our vision for transforming the loan management landscape: Beenext, Arkam Ventures, Accel, Saison Capital, Blume Ventures, Premji Invest, and Better Capital.

Job Logistics Summary 

● Position: Senior Full Stack Engineer  

● Type: Full-Time Hybrid 

● Location: India, Bengaluru 

● Compensation: Dependent on Experience 

● Timeline: Immediate Hire 

Who We Are 

SellCord is a leading agency specializing in launching and scaling brands exclusively with 

Walmart. As Walmart-approved partners, we help businesses grow by optimizing their 

presence on the platform and driving sustainable success. 

About the Role 

We are seeking a talented and experienced Senior Full Stack Engineer with expertise in 

Django and React to join our dynamic team. In this role, you will work on the development 

of a new platform that is a key component of our business strategy. The ideal candidate 

will have a strong foundation in front-end and back-end development and the ability to 

build scalable, high-performance applications from scratch.  

Roles and Responsibilities 

● Develop, maintain, and optimize the platform using Django and React. 

● Design and implement robust APIs for seamless integration of the platform with other 

business systems. 

● Collaborate with the product and design teams to deliver a user-friendly, 

high-performance platform. 

● Ensure platform scalability and reliability, utilizing best practices for AWS and cloud 

infrastructure. 

● Manage and optimize relational databases to ensure data integrity and performance. 

● Conduct code reviews and maintain high standards of quality in all development activities. 

● Troubleshoot, debug, and resolve issues across the entire tech stack, ensuring high 

availability and performance. 

● Stay current with emerging technologies and trends, applying new ideas to improve 

development processes. 

Skills That Will Enable You to Thrive 

● 5 years of experience in full-stack development with strong proficiency in Django 

(back-end) and React (front-end). 

● Experience building and developing a new application from the ground up. 

● Extensive experience with AWS for deploying and managing cloud applications. 

● Strong experience working with relational databases (e.g., MySQL, PostgreSQL. 

● Ability to build scalable, secure, and high-performance applications. 

● Strong problem-solving skills and attention to detail. 

Good to Have 

● Experience in a startup environment, with the ability to work in a fast-paced, 

dynamic setting. 

● Demonstrated experience in building applications from scratch and taking them to 

production. 

● Experience working on B2B applications. 

● Previous work in data analytics softwares.  

Why Itʼs Awesome to Join SellCord 

● Be part of a cutting-edge team building transformative tools for Walmart sellers. 

● Collaborate with a diverse and innovative group of professionals. 

● Opportunities for professional growth and development in the e-commerce and 

tech space. 

Company Description:

KGiSL Institute of Technology is a higher education institution located in Coimbatore, Tamil Nadu, India. As part of the KGISL Campus, the institute is committed to delivering quality education in the field of technology. With a focus on both theoretical and practical learning, KGiSL Institute of Technology aims to produce skilled professionals who can meet the demands of the industry.

Job Summary:

The Associate Professor in the Department of Computer Science & Engineering will be responsible for teaching undergraduate and postgraduate courses, guiding research, contributing to academic administration, and fostering innovation in the field. The role demands a strong commitment to academic excellence, research contributions, and mentorship of students, in line with the vision and mission of the university.

Key Responsibilities:

1. Teaching & Learning:

Deliver high-quality lectures and laboratory sessions in core and advanced areas of Computer Science & Engineering.

Prepare lesson plans, teaching materials, and assessment tools as per the approved curriculum.

Adopt innovative teaching methodologies, including ICT-enabled learning and outcome-based education (OBE).

2. Research & Publications:

Conduct independent and collaborative research in areas of specialization.

Publish research papers in peer-reviewed journals and present in reputed conferences.

Apply for funded research projects from national/international agencies.

3. Student Mentorship & Guidance:

Supervise B.Tech, M.Tech, and Ph.D. dissertations/projects.

Mentor students for academic, career, and personal development.

Guide students in participating in hackathons, coding competitions, and innovation challenges.

4. Curriculum Development:

Contribute to syllabus design and revision as per industry needs and latest technological trends.

Ensure alignment with AICTE/UGC/NAAC/NBA accreditation requirements.

5. Administrative & Institutional Responsibilities:

Participate in departmental and institutional committees.

Assist in organizing seminars, workshops, FDPs, and conferences.

Contribute to accreditation, quality assurance, and academic audits.

6. Professional Development:

Keep abreast with emerging trends in CSE and higher education pedagogy.

Engage in continuous learning through FDPs, MOOCs, and industry collaborations.

Eligibility & Qualifications (As per AICTE/UGC Norms)

Educational Qualification: Ph.D. in Computer Science & Engineering

Experience: Minimum of 8 years teaching/research/industry experience, with at least 6 years at the level of Assistant Professor.

Research: Minimum of 7 publications in refereed journals as per UGC-CARE list and at least one Ph.D. degree awarded or ongoing under supervision.

Other Requirements:

Good academic record throughout.

Proven ability to attract research funding.

Strong communication and interpersonal skills.

Work Location: [KGiSL Educational Institution]

Employment Type: Full-time

Remuneration: As per university norms and AICTE/UGC pay scales (7th CPC).

Job Type: Full-time

Pay: ₹65,000.00 - ₹80,000.00 per month

Benefits:

• Health insurance
• Life insurance
• Provident Fund

Work Location: In person

About the company:

Our client is a start-up organization founded in 2014 by experienced professionals and is now in its 22nd year of serving global customers after merging with 4Cplus. They specialise in Management Consulting, Technology Services, and Business Transformation Outsourcing, committed to providing their customers with exceptional experiences.

Location: Mumbai, Pune

About the role:

Responsibilities:

• Collaborate with cross-functional teams to understand business requirements and translate them into technical solutions within the SAP landscape.
• Lead and actively participate in at least 4 end-to-end implementation projects and provide expertise throughout the project lifecycle.
• Provide support for multiple SAP projects, ensuring the highest level of system availability and performance.
• Install, configure, and upgrade SAP systems, including SAP NetWeaver, SAP S/4HANA, and related components.
• Utilize your in-depth knowledge of operating systems (Windows, Linux, Unix) and system architecture to optimize system performance and stability.
• Work with ticketing systems to manage and prioritize support requests, ensuring timely resolution and effective communication.
• Organize SAP Basis tasks and coordinate closely with customers and other teams within the organization.
• Manage SAP databases, including MS-SQL, Oracle, DB2, Sybase, and Hana, ensuring data integrity and efficient performance.
• Perform system monitoring, performance tuning, and troubleshooting to maintain optimal system performance.
• Implement security measures, user authentication, and authorization protocols to ensure data integrity and system security.
• Execute regular system backups, disaster recovery planning, and testing to ensure data integrity and business continuity.
• Collaborate with functional teams to support system configuration, enhancements, and customizations to meet business requirements.
• Maintain documentation related to system architecture, configurations, and standard operating procedures.
• Stay current with industry trends, best practices, and advancements in SAP technology to provide innovative solutions and recommendations.

Qualifications & Skills:

• Years of Experience: 4 – 6 in SAP BASIS
• Should have hands-on working experience in at least 1 end to end implementation project, 2 support projects, 1 upgrade and 1 migration project
• Should have experience of client-facing roles
• Should have excellent communication skills

Should have experience of working on the following:

• SAP System Installation and Configuration (L1/L2)
• SAP System Support Packages Upgrades and Patching (L1/L2)
• SAP System Performance Tuning (L1/L2)
• SAP Transport Management (L1/L2)
• SAP Backup and Recovery (L1/L2)
• SAP User Administration (L1/L2)
• SAP Kernel Upgrades (L1/L2)
• Database Administration (e.g., Oracle, SAP HANA) (L1/L2)
• SAP Solution Manager (L1/L2)
• AWS / Azure / GCP Cloud Basis Skills (L1/L2)
• Troubleshooting SAP System Issues (L1/L2)
• Documentation and Reporting (L1/L2)
• SAP HANA Administration (L1/L2)
• Knowledge of SAP Basis Best Practices (L1/L2)
• Scripting and Automation (e.g., PowerShell, Bash) (L1/L2)
• Operating system (L1/L2)
• Communication and Collaboration Skills (L1/L2)

Digital Marketing Manager - Astroyogi.com

Responsibilities

• Own the strategy and roadmap for a key product/business area.
• Should have in-depth understanding of implementation of Digital Marketing aspects – Adwords, Analytics, SEO, SEM, SMO, SMM,PPC etc.
• Responsible for tracking the performance of all campaigns that are run.
• Optimization for campaigns to ensure the best output, setting up campaign, ad group, ads, and budget correctly.
• Optimizing stage, exploring A/B test creative, split audience, use advanced audience breakdown to find best practice and best optimization approach to increase conversion rate.
• Understanding of branding and brand communication is also a bonus.
• Manage marketing budget and monitor usage for all platforms.
• Clear understanding of calculation of RoAS and other metrics is important
• Experience of working with agencies in performance marketing as well as media and creative agencies
• What we’re looking for:
• Minimum of 5-7 years digital marketing experience in brand, ecommerce or digital agency.
• Strong analytical mindset and knowledge of performance marketing metrics.
• Solid skills in executing and optimizing digital campaigns across various digital channels while being able to ensure that all campaign objectives and KPI targets are achieved.
• Tracking and reporting campaign results, analyzing key-takeaways and deriving actionable insights.
• Strong Leadership, interpersonal and communication skills to connect with people from different cultures and levels, both internally and externally.
• Highly organized, good time management and the ability to meet deadlines.
• Excellent English in written and verbal communication skills.

Excited? You would feel this excitement each day working for Netway India, AstroYogi. We are growing each day and we need you to ensure it becomes higher each day.

Experience: 5 - 6 years

• Strong knowledge of OOP, C#, LINQ, SQL Server.
• Proficiency with fundamental front-end languages such as HTML, CSS, and JavaScript.
• Demonstrable knowledge of any one of the JavaScript frameworks - Angular JS or ReactJS.
• Must be strong in .net MVC.
• Minimum 1 yr experience in .Net Core, Web API.
• Excellent verbal communication skills.
• Good problem-solving skills.
• Ready to work in a challenging environment.
• Professional approach toward work.

We are looking for an android developer to enhance design, fix bugs, improve performance and develop new features of a functional Android application

Responsibilities & Skills

An ideal candidate:

Should have 3+ years of professional experience in autonomously designing, developing, testing, debugging and maintaining mobile applications on the Android platform

Should have hands-on experience with Android SDK and Android Frameworks

Should have expertise in building REST API in PHP with MySQL database, and seamlessly integrating it with backend services, third party APIs and Android application

Should be well conversant with Android UI design principles

Should fix bugs and improve Android application performance

Should develop new features of the Android application

Should assume end-to-end ownership of the Android application and assigned tasks

Should work independently without the need of guidance and supervision

Education