Customer Support Specialist

Key Responsibilities 

• Understand customer product configurations and translate them into structured data using Windowmaker Software. 

• Set up and modify profile data including reinforcements, glazing, and accessories, aligned with customer-specific rules and industry practices. 

• Analyse data, identify inconsistencies, and ensure high-quality output that supports accurate quoting and manufacturing. 

• Collaborate with cross-functional teams (Sales, Software Development, Support) to deliver complete and tested data setups on time. 

• Provide training, guidance, and documentation to internal teams and customers as needed. 

• Continuously look for process improvements and contribute to knowledge-sharing across the team. 

• Support escalated customer cases related to data accuracy or configuration issues. 

• Ensure timely delivery of all assigned tasks while maintaining high standards of quality and attention to detail. 

Required Qualifications 

• 3–5 years of experience in a data-centric role. 

• Bachelor’s degree in engineering e.g Computer Science, or a related technical field. 

• Experience with product data structures and product lifecycle. 

• Strong analytical skills with a keen eye for data accuracy and patterns. 

• Ability to break down complex product information into structured data elements. 

• Eagerness to learn industry domain knowledge and software capabilities. 

• Hands-on experience with Excel, SQL, or other data tools. 

• Ability to manage priorities and meet deadlines in a fast-paced environment. 

• Excellent written and verbal communication skills. 

• A collaborative, growth-oriented mindset. 

Core skill required:

• Well versed with 30 % Manual and 70 % Automation Testing
• Must have experience in Selinium,Mobile Automation, Java
• Defect tracking and reporting
• Execute Test Plan
• Logging , Analysis and prioritization of defects
• Test case preparation
• Excellent communication and Analytic skills
• Delivering on time with high quality standards

Primary skills:

• 4+ years of experience in Manuel and Automation Testing
• Must have experience in Selinium, Mobile Automation, Type script
• Must have experience in Test Cases and Records( Unit, Regression, Integration & Surface)
• Experience in executing test cases, identification of defects and recording the defects in Defect Tracker
• Should know Test execution as per Test Plan
• Logging, Analysis and Prioritization of Defects

Secondary skills:

• Should know Automated Test scripts
• Should know Build and Release process
• Proven experience of delivering on-time and with quality
• Analyzing and Prioritization of Defects according to severity

If interested kindly share your updated resume on 82008 31681

We are seeking a talented and motivated Backend Developer to join our dynamic team. As a senior Backend Developer, you will play a crucial role in enhancing and expanding our AI productivity tool, working on the intersection of natural language understanding (NLU), event-condition-action (ECA) frameworks.

Key Responsibilities:

• Collaborate with cross-functional teams to design and implement advanced features for our AI productivity tool.
• Innovate and propose creative solutions to enhance the functionality and user experience of the platform.
• Develop back-end components of the AI productivity tool, ensuring performance and scalability.
• Design and implement robust backend services and APIs using Python- Django.

Requirements:

• Bachelor's/Master's degree in Computer Science or a related field.
• Proven experience (3-4 years) as a Software Development Engineer, with a focus on Python- Django
• Strong problem-solving skills and the ability to think creatively.
• Ability to take up different tech stacks.
• Mathematical experience preferred.
• Proficiency in Backend Technologies as well as a basic understanding of Frontend technologies.

Nice-to-Haves:

• Experience with cloud platforms and services.
• Experience with Frontend Technologies.
• Track record of contributing to open-source projects.
• Passion for staying updated on the latest trends in AI and technology.

Job Description: We are looking for a skilled Content Strategist with at least 3 years of experience to join our team. You will be in charge of creating and implementing a content strategy that is in line with our overarching marketing and business goals in your capacity as a content strategist. In order to produce interesting, pertinent, and valuable content that appeals to our target audience, you will closely collaborate with our marketing, design, and product teams.

Roles and Responsibilities:

• Develop engagement strategies and content calendars for official online communities/groups on platforms like Instagram, Facebook, Twitter & more

• Conduct research to understand our target audience and their needs, and develop buyer personas and content maps to guide content creation

• Drive partnerships & collaboration with relevant online communities, superusers & social media influencers

• Work with product, creative, content & brand partnerships teams to develop member messaging for new campaigns, features, and product launches

• Create a social engagement playbook/guideline for community moderators and ensure that content is published on schedule

• Write and edit high-quality, engaging, and informative content for a variety of channels (social media posts, blogs, newsletters etc.)

• Track & report trending topics and sentiment & feedback among the member community across all channels (social media, reviews, support, etc.) 

• Formulate customer delight moments

• Use data and analytics to measure the success of our content, and make data-driven decisions to improve content performance

• Stay up-to-date with industry trends and best practices in content marketing and SEM, and make recommendations for continuous improvement

• Responsible for developing a sense of community amongst the Client creator base

• Ensure all Client creators are benefiting from the community

• Develop non-product solutions that will enable retention and increase customer satisfaction

• Develop partnerships that will help in creator retention

• Contribute to the development of our overall marketing and business strategies, and provide insights and recommendations based on your expertise in content marketing

Requirements:

• Graduate with at least 3 years of experience in social media marketing, community engagement, content marketing, content strategy, or a related field

• Bachelor's degree in marketing, communications, journalism, or a related field would be a plus

• Active and engaged participant in social media

• Excellent writing, editing, and proofreading skills, with a keen eye for detail

• Strong communication and presentation skills to communicate the message effectively

• Strong interpersonal skills and ability to build relationships with cross-functional stakeholders

• Highly organized, detail-oriented, and able to manage/execute multiple ongoing projects

• Familiarity with content management systems (CMS) and email marketing platforms

• Proficiency in SEM best practices and the ability to optimize content for search engines

• Proficient knowledge of Data Analytics and strong analytical skills, with the ability to analyze data and use insights to improve content performance

• A passion for content marketing and a desire to stay up-to-date with the latest trends and best practices

• Ability to identify and track relevant community KPIs

• Good network among influencers

We offer competitive salaries, a collaborative work environment, and opportunities for growth and development. If you are passionate about creating exceptional user experiences and meet the requirements above, we encourage you to apply!

Job Purpose :

Working with the Tech Data Sales Team, the Presales Consultant is responsible for providing presales technical support to the Sales team and presenting tailored demonstrations or qualification discussions to customers and/or prospects. The Presales Consultant also assists the Sales Team with qualifying opportunities - in or out and helping expand existing opportunities through solid questioning. The Presales Consultant will be responsible on conducting Technical Proof of Concept, Demonstration & Presentation on the supported products & solution.

Responsibilities :

• Subject Matter Expert (SME) in the development of Microsoft Cloud Solutions (Active Directory, Office 365, Microsoft 365, Windows 365, EMS, Endpoint Security etc.)
• Collaborate and align with business leads to understand their business requirement and growth initiatives to propose the required solutions for Cloud and Hybrid Cloud
• Manage the APJ COE environment and Click-to-Run Solutions
• Provide solution proposal and pre-sales technical support for sales opportunities by identifying the requirements and design Hybrid Cloud solutions
• Create Solutions Play and blueprint to effectively explain and articulate solution use cases to internal TD Sales, Pre-sales and partners community
• Support in-country (APJ countries) Presales Team for any technical related enquiries
• Support Country's Product / Channel Sales Team in prospecting new opportunities in Cloud & Hybrid Cloud
• Provide technical and sales trainings to TD sales, pre-sales and partners
• Lead & Conduct solution presentations and demonstrations
• Deliver presentations at Tech Data, Partner or Vendor led solutions events
• Achieve relevant product certifications
• Conduct customer workshops that help accelerate sales opportunities

Knowledge, Skills And Experience :

• Bachelor's degree in information technology/Computer Science or equivalent experience certifications preferred
• Minimum of 5 years relevant working experience, ideally in IT multinational environment
• Track record on the assigned line cards experience is an added advantage
• IT Distributor and/or SI experience would also be an added advantage
• Has good communication skills and problem solving skills
• Proven ability to work independently, effectively in an off-site environment and under high pressure

What's In It For You?

• Elective Benefits: Our programs are tailored to your country to best accommodate your lifestyle.
• Grow Your Career: Accelerate your path to success (and keep up with the future) with formal programs on leadership and professional development, and many more on-demand courses.
• Elevate Your Personal Well-Being: Boost your financial, physical, and mental well-being through seminars, events, and our global Life Empowerment Assistance Program.
• Diversity, Equity & Inclusion: It's not just a phrase to us; valuing every voice is how we succeed. Join us in celebrating our global diversity through inclusive education, meaningful peer-to-peer conversations, and equitable growth and development opportunities.
• Make the Most of our Global Organization: Network with other new co-workers within your first 30 days through our onboarding program.
• Connect with Your Community: Participate in internal, peer-led inclusive communities and activities, including business resource groups, local volunteering events, and more environmental and social initiatives.

Don't meet every single requirement? Apply anyway.

At Tech Data, a TD SYNNEX Company, we're proud to be recognized as a great place to work and a leader in the promotion and practice of diversity, equity and inclusion. If you're excited about working for our company and believe you're a good fit for this role, we encourage you to apply. You may be exactly the person we're looking for!

Key Skills: Good at writing post descriptions, Responsible for providing Reel Description, Innovative in writing the video descriptions, Good at writing website content, Perfect in providing the add copy, researching about the topic and writing the article 

About Company:  Workhours is India's 1st Ed-Tech Company Focusing on Self-Employment. We want to change the way people think about their careers from how to get a job to how to become self-employed. Example of how digital payments changed the behaviour of a person paying from cash to paying using digital apps. 

Job Description:  Our team is looking for CONTENT WRITERS who are incredibly proficient at writing post descriptions, responsible for providing reel descriptions, creative in writing video descriptions, good at writing website content, and master at creating ad copy plus researching and writing the articles.

Roles and Responsibilities:

•  should be good at writing post descriptions.
• Responsible for providing Reel Descriptions.
• Innovative in writing the video descriptions
• Good at writing website content.
• Perfect in providing the Ad copy. 

mandatory Skills:

•  Excellent communication skills
• Work Report Submissions
•  Team Player
•  Able to Handle Multitasking 
•  Should be Good at Training (Very Very Important) 
•  Good at Planning Strategies.

Job Description

• Developing and supporting ASP.NET, C#, web applications, using MVC 5 and .NET Core
• Developing and supporting SQL database structures, using Entity Framework code first
• Utilizing frameworks such as Bootstrap and CSS for responsive web design
• Follow established development standards and processes which help to consistently deliver high quality applications.
• Continue development of skills and expertise on current and emerging technologies.

Requirements

• 3 to 9 years of experience developing C# .NET applications
• Experience with .NET Core 2.1 and or 4.5, MVC frameworks, Web API, Entity Framework 6 or above
• Experience with SOLID design principles
• Excellent communication and documentation skills is a must
• Experience with agile development process including scrums, Kanban boards, sprint reviews, and backlog grooming sessions
• Experience with front end technologies such as Bootstrap, CSS, JavaScript, and other front-end libraries such as VueJS, React, or Angular
• Experience with Microsoft Azure, including the Portal and DevOps