Customer Support Specialist

The Store Manager is responsible for overseeing daily operations of the apparel store, ensuring excellent customer service and sales performance. They manage staff, maintain inventory levels, and ensure visual merchandising aligns with brand standards. The role includes analyzing sales data and implementing strategies to meet targets. Strong leadership and communication skills are essential. Experience in fashion retail is preferred.

About Astra:

Astra is a cyber security SaaS company that makes otherwise chaotic pentests a breeze with its one of a kind Pentest Platform. Astra's continuous vulnerability scanner emulates hacker behavior to scan applications for 9300+ security tests. CTOs & CISOs love Astra because it helps them fix vulnerabilities in record time and move from DevOps to DevSecOps with Astra's CI/CD integrations.

Astra is loved by 650+ companies across the globe. In 2023 Astra uncovered 2 million+ vulnerabilities for its customers, saving customers $69M+ in potential losses due to security vulnerabilities. 

We've been awarded by the President of France Mr. François Hollande at the La French Tech program and Prime Minister of India Shri Narendra Modi at the Global Conference on Cyber Security. Loom, MamaEarth, Muthoot Finance, Canara Robeco, ScripBox etc. are a few of Astra’s customers.

Role Overview:

As an SDE 2 back-end engineer you will be responsible for leading the development and maintenance of the platform/dashboard backend. This would involve architecting, developing & maintaining RESTful services for vulnerability management, scan orchestration, inventory management and platform features such as on-boarding, trust centers, certificates, payment integrations, vulnerability ingestion, authentication etc. 

You should have a strong background in backend programming (Symfony preferred, or Laravel) and have experience with an event driven, async & distributed architecture. 

During the first 6 months of your role, you will be involved in the 0->1 journey of two of our upcoming products in our platform along with the respective product owners.

Love solving hard problems? Want to build high impact products rooted in first principles? Is coding your poetry? Join us in shaping the future of cyber security.

Roles & Responsibilities:

• Lead the design, development, and maintenance of backend services and APIs using Symfony PHP framework. What you create is also what you own.
• Collaborate with front-end developers to integrate user-facing elements with server-side logic.
• Collaborate with scanner teams to orchestrate scans, ingest vulnerabilities, configure scanners etc.
• Write clean, well-documented, and efficient code.
• Optimize and refactor existing code to improve performance and reliability.
• Implement security and data protection measures.
• Triage, troubleshoot and upgrade existing systems.
• Ship code to production multiple times a day/week.
• Ensure timely delivery of the features.
• Test your own features, and write test cases for continuous automated testing.
• Troubleshoot complex issues, debug, and upgrade existing systems.
• Mentor junior engineers and lead code reviews, promoting best practices and high standards.
• Drive architectural decisions and technical strategy for backend systems.

What we are looking for:

• 4-6 years experience in a similar role or similar working experience.
• Advanced proficiency in PHP backend programming. Symfony preferred, or Laravel.
• Strong understanding of system design, software architecture principles and performance optimization.
• Experience with an event driven (subscribers/listeners), async (MessageHandlers & job queues) & distributed (load-balanced) architecture.
• Experience with PostgreSQL database and data modeling.
• Understanding of concepts such as Dependency Injection, ORM, data validation, error handling etc.
• Experience with Docker, Kubernetes, GitHub Actions (good to have).
• Experience with Agile methodologies.
• Excellent problem-solving skills and the ability to think strategically about technical solutions.
• Strong communication and interpersonal skills, with the ability to collaborate effectively with cross-functional remote teams.
• Demonstrated track record of delivering high-quality software products on schedule.
• Knowledge of industry best practices in software development, security, and compliance.
• Knowledge of application & infrastructure security - helps you stand out.

What We offer:

• Adrenalin rush of being a part of a fast-growing company, and working on hard problems that matter.
• Fully remote, agile working environment.
• Good engineering culture with full ownership in design, development, release lifecycle.
• A wholesome opportunity where you get to build things from scratch, improve and ship code to production in hours, not weeks.
• Holistic understanding of SaaS and enterprise security business.
• Experience with security side of things.
• Annual trips to beaches or mountains (next one is to Wayanad).
• Open and supportive culture.
• Health insurance & other benefits for you and your spouse. Maternity benefits included.

MemoNeet, a leading Edtech Startup with over 900K+ downloads for NEET exam preparation about to reach Million Users, is on a mission to empower students through innovative technology. We are seeking a skilled and dedicated full-time virtual assistant who will be full time influencer marketing executive

Skills

1. Strong analytical skills

2. ⁠excellent communication skills

3. Adaptability: Willingness to learn new tools and techniques as digital marketing trends evolve.

4. ⁠Team Collaboration: Ability to work effectively within team environment, collaborating with marketing specialists, designers, and developers.

5. ⁠Problem-Solving: Aptitude for identifying issues or challenges and proposing solutions to improve efficiency and effectiveness.

6. Research Skills: Ability to conduct market research, competitor analysis, and trend

7. ⁠Content Management: Basic understanding of content creation, editing, and publishing for various marketing materials

8. ⁠Proficiency in Ms office & Canva

Job description

• Important Note: Need Strong Communication Skills. Only 2023, 2024 pass outs those who are looking for Internship cum permanent job can apply.
• Must be interested in proceeding a career in Sales.

About Company:

All Time Design is seeking enthusiastic and motivated individuals to join our team as Business Development Executives. We are a dynamic company focused on providing innovative solutions to our clients. As a fresher, you will have the opportunity to learn and grow in a supportive environment while contributing to our business development efforts.

Responsibilities:

• Learn to qualify leads from marketing campaigns as potential sales opportunities
• Assist in contacting potential prospects through various channels, such as cold calls and emails
• Learn to present our company and its offerings to potential prospects
• Gain understanding of prospect's needs and learn to suggest appropriate products/services
• Assist in building and nurturing long-term relationships with prospects
• Shadow experienced team members to learn how to proactively seek new business opportunities in the market
• Support in setting up meetings or calls between prospective customers and Sales Manager
• Provide assistance in reporting sales results to the Sales Manager

Requirements:

• No prior work experience required; fresh graduates are welcome to apply
• Eagerness to learn and develop sales skills
• Strong communication skills, both verbal and written
• Willingness to engage in cold calling, emailing, and other sales prospecting techniques
• Basic understanding of sales concepts and metrics is a plus
• Familiarity with CRM software is a plus
• Ability to adapt and thrive in a fast-paced environment

Join us and kickstart your career in sales with All Time Design!

Job Type: Internship

Contract length: 6 months

Pay: ₹10,000.00 per month

Benefits:

• Flexible schedule

Schedule:

• Day shift

Language:

• English (Required)

Work Location: In person

About this roleWe are seeking an experienced MongoDB Developer/DBA who will be

responsible for maintaining MongoDB databases while optimizing performance, security, and

the availability of MongoDB clusters. As a key member of our team, you’ll play a crucial role in

ensuring our data infrastructure runs smoothly.

You'll have the following responsibilities

 Maintain and Configure MongoDB Instances - Responsible for build, design, deploy,

maintain, and lead the MongoDB Atlas infrastructure. Keep clear documentation of the

database setup and architecture.

 Ownership of governance, defining and enforcing policies in MongoDB Atlas.Provide

consultancy in drawing the design and infrastructure (MongoDB Atlas) for use case.

 Service and Governance wrap will be in place to restrict over provisioning for server size,

number of clusters per project and scaling through MongoDB Atlas

 Gathering and documenting detailed business requirements applicable to the data

layer.Responsible for designing, configuring and managing MongoDB on Atlas.

 Design, develop, test, document, and deploy high-quality technical solutions on the

MongoDB Atlas platform based on industry best practices to solve business needs.

Resolves technical issues raised by the team and/or customer and manages escalations as

required.

 Migrate data from on-premise MongoDB and RDBMS to MongoDB AtlasCommunicate

and collaborate with other technical resources and customers in providing timely updates

on status of deliverables, shedding light on technical issues, and obtaining buy-in on

creative solutions.

 Write procedures for backup and disaster recovery.

You'll have the following skills & experience

 Excellent analytical, diagnostic skills, and problem-solving skills

 Should understand the Database concept and develop expertise in designing and

developing NoSQL databases such as MongoDB

 MongoDB query operation, import and export operation in database

 Experience in ETL methodology for performing Data Migration, Extraction,

Transformation, Data Profiling and Loading

 Migrating database by ETL, migrating database by manual process and designing,

development, implementation

 General networking skills, especially in the context of a public cloud (e.g. AWS – VPC,

subnets, routing tables, nat / internet gateways, dns, security groups)

 Experience using Terraform as an IaC tool for setting up infrastructure on AWS

CloudPerforming database backups and recovery

 Competence in at least one of the following languages (in no particular order): Java, C++,

C#, Python, Node.js (JavaScript), Ruby, Perl, Scala, Go

 Excellent communication skills, often being able to compromise but draw out risks and

constraints associated with solutions. Be able to work independently and collaborate with

other teams

 Proficiency in configuring schema and MongoDB data modeling.

 Strong understanding of SQL and NoSQL databases.

 Comfortable with MongoDB syntax.

 Experience with database security management.

 Performance Optimization - Ensure databases achieve maximum performance and

availability. Design effective indexing strategies.

.Preparing legal briefs and Pleadings.

2.Drafting Pleadings, Litigation Management.

3.scrutiny of all types of immovable property,

4. Listing of documents & co-ordination with associates for 5. procurement of documents,

6. Advice & creating title opinions on real-estate properties

Job Description

Delivery Manager -

• Manage a delivery team to ensure timely and accurate customer deliveries.

• Oversee daily activities of the delivery team and provide direction and guidance as needed.

• Perform resource allocations and workload assignments according to delivery requirements.

• Ensure that team maintains a high level of competence and operational excellence.

• Evaluate the performance of team members and determine training needs.

Roles & Responsibilities

Delivery Management and Escalations

• Owns the end to end delivery of the Projects, focusing on regular and timely delivery of value

• Define project scope and schedule, define and track the Release/Project plan, milestones as per SOW/Release Plan and work closely with PO/SM for the same

• Manage risks and issues, Understand and flag risks/mitigations and dependencies along with SMs/POs appropriately and timely manner

• Prepare and provide progress reports and updates

• Manage deviations from plans and work closely with SM/PO in apprising client in case of any scope/plan changes and work towards negotiation/SOW edits/approvals or take corrective measures

• Be an escalation point for every SM and PO and Client on project-related issues and provide resolution or resolve the same in a timely manner

• Manage engagement/relationship with the client and work towards the inputs/feedback from the CSAT review

People and Team Management

• Work closely with SM in removing roadblocks to their work

• Understand and solves learning, development, and training needs of Projects and team members

• Set-up goals/Roles & Responsibilities for the group/team members

• Work closely with SM for defining the career path, performance improvement plan(PIP) for group/team-members

• Takes all Hiring decisions

• Do resource Management- allocation, projections and take all Staffing decisions in consultation with PO and SM

• Work with Agile Coach to find and execute training needs and places for improvement

• Skip-level meetings with people to see their motivation, any personal issues, inter-team conflict, etc.

• Evaluate the engagement level of the group/team members and take respective actions

• Experimenting with innovation projects, pet projects, product ideas

• Drives cultural change working along with Agile Coach

Process

• Works closely with Delivery Directors to discover challenges and access programs. Ensure review and retrospective recommendations are getting implemented in the projects and work closely with Agile Coach to address the challenges with proposed recommendations.

• Improving hiring and staffing process, future planning for the group growth

• Work with the Architects/Chief Architect in supporting him to adopt the recommended engineering practices

• Get Project/Delivery Audits done for Projects at regular intervals and take respective actions

360 Degree review

• Create a 360 view of project health metrics as per Srijan standards

• Represent 360 reviews for Project at a regular cadence and provide project updates in PM forums

• Get involved in team 360 review(quarterly/project end) and work towards the feedback of team members and facilitate appraisal decisions for group/team-members

Organizational contributions

• Participate and represent group in Strategy meet with required details

• Encourage team-members/group to participate in Organisation contributions/forums

• Be a channel for Srijan to showcase by attending, delivering, networking at meetups, presentations, sessions, workshops etc.

• Be an evangelist and help HR in hiring/onboarding

Required Skills/Experience

• Overall Experience of 10+ years in the Industry

• Good experience in Agile methodology

• Analytical skills

• Well-developed interpersonal skills

• Commercial awareness

• Effective Communication

• Team working skills

• Ability to motivate people

• Management and leadership skills

Responsibilities:

• Draft proposal portions such as introduction, overview, project approach, and cover letter
• Draft proposal template to hand off to subject matter expert and writing teams
• Develop and execute consistent company identity through document templates, letterhead, and logo usage
• Lead proposal team on RFP, RFQ, award submittals, and roster application responses
• Synthesize proposal materials into final client-ready package
• Maintain proposal milestones schedules like issue and review dates, kickoff meetings, and due dates.
• Engage in proposal sections coordination, final formatting, assembly, packaging, and delivery.
• Ensuring documents are secure and up to company standards
• Facilitating the proposal review process

What you will bring:

• Responsible for coordinating proposals
• Coordinate and maintain team documentation efforts for responses to RFPs
• Analyze requirements and ensure that proposals meet requirements
• Edit and rewrite proposals, including creating templates and boilerplate text
• Draft proposals and communicate across teams to get input and meet deadlines

Software engineering - Bengaluru and remote

Building products at BiCSoM is about turning dreams and ideas into lovable technology and design solutions. As a mindful member of the BiCSoM team you will create rule-breaking backend systems for mobile applications and websites using Php, Laravel, Lumen, MySQL, PostgresSQL and AuroraDB. Large number of people across the globe use our products everyday, we take pride in wearing ‘Made with love in India’ on our sleeves.

What are we looking for?

1. We expect you to have your domain knowledge of Php, MySQL, AuroraDB, PostgresSQL, Laravel, Lumen, REST APIs and AWS based scalable backend development
2. There are few skills which you need to have from get-go:
1. You are a problem solver, polite and someone who values team members and customers
2. You respect time and understand, lost time never  comes back
3. You have the ability to explain your algorithms and solutions and understand how to ask questions with respect to mobile app development and web development scenarios
4. You are a smart and energetic talent from engineering and computer science background 
5. Based on the situations you can contribute individually or work with team and make work productive and fun
6. In terms of day to day work, for 4-5 years you should have done the following:
1. At least 8 to 10 live projects in Laravel, Lumen
2. Handled team of 2 to 3 developers on Php 
3. Thorough understanding of MVC framework in Php using Laravel and Lumen
4. Writing backend code with SOLID principle
5. Unit testing of your code with Travis CLI
6. Hands on experience with MySQL and PostgresSQL
7. Rock solid understanding of Blade template engine
8. Collaborative development with BitBucket or GIT and handling of code merge conflicts
9. Documenting backend code and APIs using Swagger
10. Expert Knowledge of code deployment on AWS is a must
11. Knowledge of NoSQL will be an added advantage
12. Expert in Linux,  and understanding of Ubuntu OS

1. Work location: Bengaluru city and Remote
2. Working days - 6 days a week

BiCSoM Technologies Private Limited is committed to breakthrough innovation and success for its team members. From our mindful culture of compassion and wisdom to passionate customer success philosophy, this is one awesome place to work! So come and experience what it takes to build digital products which are loved by millions of users across the globe. You will find speed, agility, fun and supportive culture where we are responsible for each other’s success. 

1. BiCSoM is a registered startup under the Startup India initiative of Government of India and a DIPP registered MSME
2. BiCSoM was recognized as one of the top AR/VR startups in India in 2018 in DCB Bank innovation carnival