Customer Support Specialist

Clear Path Counseling and Consulting LLC is committed to empowering individuals as they work toward emotional, psychological, and functional well-being. We provide compassionate, person-centered services designed to help clients overcome barriers, build independence, and achieve meaningful life goals. Our team values collaboration, professionalism, and evidence-based practices that support long-term success.

Position Overview

We are seeking a dedicated and client-focused Rehabilitation Counselor to join our team. The Rehabilitation Counselor will support individuals facing physical, emotional, mental, or vocational challenges by assessing needs, developing individualized rehabilitation plans, and providing ongoing counseling and case management. The ideal candidate will be skilled at motivating clients, coordinating resources, and creating pathways toward increased independence and quality of life.

Key Responsibilities

• Conduct comprehensive assessments to identify clients’ strengths, limitations, vocational goals, and rehabilitation needs.
• Develop and implement individualized rehabilitation or treatment plans tailored to each client.
• Provide counseling services to help clients manage emotional, behavioral, or vocational challenges.
• Assist clients in developing life skills, coping strategies, and self-advocacy abilities.
• Coordinate services with medical providers, therapists, employers, and community organizations.
• Support clients in accessing resources such as housing, education programs, job training, and employment opportunities.
• Monitor client progress and update rehabilitation plans as needed.
• Maintain accurate and timely documentation in compliance with company policies and state regulations.
• Provide crisis intervention and risk assessments when necessary.
• Participate in team meetings, case consultations, and ongoing professional development.

Qualifications

• Master’s degree in Rehabilitation Counseling, Counseling, Psychology, Social Work, or a related field.
• State licensure or certification as a Rehabilitation Counselor (e.g., CRC) preferred or the ability to obtain it.
• Experience working with individuals with disabilities, mental health challenges, or vocational needs.
• Strong knowledge of rehabilitation techniques, resources, and community support systems.
• Excellent communication, problem-solving, and case management skills.
• Ability to work independently and collaboratively.
• Proficiency with electronic health records (EHR) is a plus.

Preferred Qualifications

• Experience in vocational rehabilitation, disability services, or community mental health.
• Training in evidence-based counseling techniques.
• Bilingual skills are a plus.

What We Offer

• Competitive compensation
• Flexible scheduling
• Supportive, collaborative work environment
• Professional development and training opportunities
• Clinical supervision

Job Title: SMO Analyst

Location: Jaipur

Company: JPloft Solutions Pvt. Ltd.

Job Type: Full-Time

Experience: 2-4 Years

Job Description:

JPloft Solutions Pvt. Ltd. is seeking a passionate and results-oriented SMO (Social Media Optimization) Analyst to join our dynamic team. The candidate will be responsible for improving our online presence, driving engagement, and growing our brand's reach across various social media platforms. If you have the creativity and expertise to craft impactful strategies and deliver measurable results, we want to hear from you!

Key Responsibilities:

-Social Media Strategy:

Develop and implement creative social media strategies to increase engagement, reach, and brand visibility.

Collaborate with content, design, and marketing teams to create and execute successful campaigns.

-Platform Management:

Oversee daily management of social media platforms, including Facebook, Instagram, Twitter, LinkedIn, Pinterest, and YouTube.

Optimize content for each platform to align with audience preferences and emerging trends.

-Content Creation and Optimization:

Partner with the content and design teams to produce high-quality posts, visuals, and videos.

Ensure all content adheres to brand voice guidelines and integrates SEO best practices.

-Engagement and Community Management:

Actively engage with followers, respond to comments and messages, and build community trust.

Address customer feedback and queries in a professional and timely manner.

-Analytics and Reporting:

Monitor and analyze campaign performance using tools like Google Analytics, Facebook Insights, and other social media -analytics platforms.

Create detailed reports to track key metrics, ROI, and engagement levels.

-Trend Monitoring:

Stay informed about the latest social media trends, platform updates, and emerging tools.

Identify innovative opportunities to enhance strategies and improve outcomes.

-Collaboration:

Work closely with cross-functional teams to align social media efforts with broader marketing objectives.

-Qualifications and Skills:

-Bachelor’s degree in Marketing, Communications, or a related field.

-2-4 years of proven experience as an SMO Analyst or in a similar role.

-Proficiency in social media management tools (e.g., Hootsuite, Buffer).

-Strong understanding of SEO principles and their integration into social media.

-Exceptional communication, writing, and editing skills.

-Analytical mindset with the ability to interpret data and derive actionable insights.

-Creative thinker with strong problem-solving abilities.

-Experience with paid social media campaigns is an added advantage.

Interested candidates can share their resumes

Join JPloft Solutions Pvt. Ltd. and become a part of our innovative team that values creativity, collaboration, and professional growth!

About the Role :

As the Executive Assistant to the CMO, you will play a pivotal role in supporting the CMO in managing daily activities, ensuring smooth operations, and facilitating effective communication. This position requires a high level of professionalism, discretion, and organizational skills. The successful candidate will be a proactive problem solver with the ability to anticipate needs and execute tasks efficiently.

Responsibilities:

• Calendar Management: Coordinate and manage the CMO's schedule, including meetings, appointments, and travel arrangements. Prioritize and schedule activities to ensure optimal use of the CMO's time.

• Communication and Correspondence: Act as the primary point of contact between the CMO and internal/external stakeholders. Draft and proofread emails, letters, reports, and other documents on behalf of the CMO.

• Information Management: Maintain confidentiality and handle sensitive information with discretion. Organize and manage files, records, and documents to facilitate easy access and retrieval.

• Reports and Special Projects: Coordinate with various departments to gather information and updates on key projects. Assist in the execution of initiatives as directed by the CMO and department heads.

• Meeting Preparation and Follow-up: Prepare agendas, materials, and documentation for meetings attended by the CMO. Attend meetings, take minutes, and follow up on action items to ensure timely completion.

• Relationship Management: Build and maintain positive relationships with internal and external stakeholders. Serve as a liaison between the CMO and other team members, providing support and fostering effective communication.

• Problem Solving: Proactively identify challenges and offer solutions to enhance the CMO's productivity and efficiency.

Note: This position is for one of our Client based out in Noida and requires 6 days of work from the office

Responsibilities:

.Approaching potential leads and closing them within a stipulated time frame.

.Create exclusive distributors, exclusive super stockists and business associates for the company towards business growth.

.Guide, coordinate and make strategic marketing plans for the sales team working under his jurisdiction.

.Finding and developing new markets and improving sales.

.Keep abreast with stock reports, inventory, product orders, re-order etc.

.Training personnel and helping team members in developing their skills.

Requirements:

.Bachelor's degree in business, marketing or a related field.

.Experience in sales, marketing or related field.

.Strong communication skills.

.Excellent organizational skills.

.Proficient in Word, Excel, Outlook, and Powerpoint.