REVIEW CRITERIA:
MANDATORY:
- Strong Customer Success, Large account management Profile
- Must have 5+ YOE in Customer Success, Account Management, or Client Relationship in a SaaS environment.
- Must have 3+ YOE in Team management
- Must have expertise in managing and ensuring long-term satisfaction and growth with the enterprise-level customers,
- Must be proficient in CRM and customer success tools
- Candidate for Hyderabad should know 1 more South Indian language (Tamil, Kannada, Malayalam) other than Telugu
PREFERRED:
- Retail, Manufacturing or FMCG
- Candidates for Hyderabad knowing any other south Indian language apart from Telegu
ROLE & RESPONSIBILITIES:
- Build and maintain strong relationships with key stakeholders within assigned high ticket accounts.
- Serve as the primary point of contact for strategic customers, ensuring their needs are met and expectations are exceeded.
- Develop and execute customer success plans, including onboarding, training, and ongoing support.
- Proactively identify and address customer challenges, providing solutions and recommendations to drive customer success.
- Collaborate with cross-functional teams, including Sales, Product, and Support, to ensure a seamless customer experience.
- Conduct regular business reviews with customers to review performance, identify areas for improvement, and present new opportunities.
- Monitor customer health metrics and proactively address any red flags to prevent churn.
- Act as a customer advocate, providing feedback and insights to internal teams to drive product enhancements and improvements.
- Stay up-to-date with industry trends and best practices in customer success management.
IDEAL CANDIDATE:
- Bachelor's degree in Business Administration, Accounts, or a related field.
- Minimum of 5 years of experience in a customer success role, preferably in a SaaS company.
- Proven track record of managing and retaining high-value customers.
- Excellent communication and interpersonal skills, with the ability to build strong relationships with customers.
- Strong problem-solving and analytical skills, with the ability to identify and address customer challenges.
- Self-motivated and results-oriented, with the ability to work independently and as part of a team.
- Proficient in CRM software and other customer success tools.
- Ability to travel as needed to meet with customers.
Shubham Vishwakarma
Full Stack Developer - Averlon
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JOB PURPOSE:
We are seeking self-driven individuals to lead customer interactions for our Steel Fabricator as a Category. The ideal
candidate is a steel fabrication expert with an entrepreneurial spirit, ready to design and develop an industry-defining
business. We are looking for self-starters who can navigate ambiguity, adapt to different fabrication processes, and are
passionate about driving innovation within the steel fabrication space.
This role is centred around generating demand by effectively engaging with the right target audience and building
strong customer relationships.
“If you thrive on building businesses from the ground up and want to make a lasting impact, this role is perfect for you.”
PRINCIPLE ACCOUNTABILITIES:
▪ Develop a Strong Network and Order Pipeline for Steel Fabrication Services in Manufacturing OEM / EPC
customer/Asset Owner working on Greenfield and Brownfield Projects.
▪ Develop an annual Order Book of + 200 Cr for Pre-Fab Structural Steel, Contract Manufacturing Serves In Steel and
Value added Services.
▪ Monitor, Map and Target Upcoming Govt and Private Capex Projects in sectors using fabricated Structural Steel,
Component & Sub-Assembly Manufacturing in Railways, Metro, Process Plants, Oil & Gas, Renewables, Industrial
Plants.
▪ Prepare customer acquisition plans, Sales Pipeline in line Sales Revenue & Margin Targets.
▪ Conduct sales presentations tailor made to address Customer Expectation and communicate value propositions.
▪ Evaluate Engineering Drawings, Technical Specification, Contractual Condition, Project Schedules, Sope of Work,
Division of Responsibility, Quality Requirements, Inspection and Test Plans etc.
▪ Preparation of Estimates, Proposals, bids, Quotations & Techno-commercial Proposals as per Customer
Specifications, Drawing and Engineering Inputs.
▪ Lead Contractual Negotiation with customers (Payment Terms, Credit Period, LD, PVC, Delivery Incoterms, Project
Schedule).
▪ End to end Customer Relationship Management, Client support to ensure long term business relationship and
business growth.
▪ Work closely with Supplier Onboarding & operations team in providing inputs on on boarding requirements and
forecast demand trends.
▪ Responsible for Sales MIS.
▪ Convene regular review meetings with customers to identify issues, resolve them & communicate progress being
made on Work in Progress orders.
▪ Develop a Pre-Bid Risk assessment and mitigation plan.
▪ Responsible in Monitoring, Analysing and Assessing Market Forces and Competitors
▪ Reviewing customer activity, anticipating consumer needs, and improving customer satisfaction.
▪ Represent Company in Industry Events, Seminars and Trade Shows to build relationships across the Markets and
communicate company’s value proposition.
SKILLS AND KNOWLEDGE:
Qualifications:
▪ B.Tech /M.Tech – Civil / Mechanical / Structural Engineering
▪ MBA- Marketing / General Management
Work experience:
▪ 10-15 plus Experience in the B2B Sales Structural Steel Fabrication / Heavy fabrication/Manufacturing Industry.
Work Experience in B2B contract manufacturing companies / MAAS/ VAS is an added advantage.
▪ Experience in bidding for Manufacturing & Fabrication works to EPC, Asset Owners, and Government Tenders.
Required skills:
▪ Strong Network and reach with Mid and Large Size EPC companies and OEM/Asset Owner.
▪ Experience in Key Account Management of Large Accounts comprising of Fortune 500 Companies.
▪ Experience in Generating an annual business of +100 Cr.
▪ In depth knowledge in manging Engineering, Proposal, Estimation for Fabrication Jobs.
▪ Knowledge & Understanding of Engineering Drawing, Structural Steel Designs, Erection Drawing and Manufacturing
Processes like Cutting, Bending, Rolling, Welding, Shot Blasting, Painting.
▪ Ability to understand Business Finance and carry out Pre-Bid financial analysis including.
▪ Projected Cash Flow, Contribution Margins, ROCE, Working Capital etc
▪ Strong understating of Contract Terms & Conditions including payment terms, Credit period price variation clauses,
Liquidated Damages, Defect Liability etc.
▪ Experience in leading Contractual Negotiations for high value contracts.
▪ Understanding of Financial Instruments like BG, LC, MARPA, Bill Factoring.
▪ Strong Networking & Communication Skills
▪ Advanced Excel
▪ Time management, multitasking, and interpersonal skills.
▪ Ability to closely collaborate with other
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Python- 4+ years exp with solid backend/engineering experience.
- Knowledge of data structures and an eye for architecture.
- Solid CS fundamentals, fluent in multi-threaded and asynchronous programming, a strong inclination for architecting at scale.
- Excellent technical design, problem-solving, debugging, and communication skills.
- Rapid prototyping worked on distributed systems at scale.
- Basic knowledge of SQL as well as NoSQL databases.
- Proficient in Golang, it's design, and concurrency patterns.
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About Us:Our client is India’s first end to end CX platform enabled with gig-workforce. We empower companies to shift their CX centres to 100% Opex model and enable businesses to deliver quality customer experience services at significant cost benefits through our unique people and technology platform.
Our vision is to be the leading global customer experience service provider translating advanced technology through our network of existing local talent pools to add value for our customers.
Skills:
PRIMARY SKILLS NEEDED:
NodeJS, Angular and AngularJS
Sound SQL/MSSQL expertise
Sound experience in deployment of Web applications on AWS/Google cloud platforms
Experience on telephony or messaging applications and interfaces is good to have
Experience:
8-12 years of Full Stack Application development experience is must.
Deep understanding of client side development, coding in HTML5, CSS3, JavaScript ES6, and jQuery.
Strong experience using a client side MVC framework such as NodeJS, Angular and AngularJS
Topnotch programming skills and writing code for robust software design.
Experience in responsive design, cross browser compatibility and website performance.
Experience in object oriented design skills.
Aggressive problem diagnosis and creative problem solving skills.
Good understanding of how browsers and DOM work.
Experience with Git.
Experience with handling Services, RESTful, APIs.
Knowledge of frontend CSS frameworks like Bootstrap, Material UI and pre-processors like SASS and LESS.
Responsibilities:
To work with a cross-functional software development team on highly visible strategic projects as an expert level individual contributor to the coding tasks assigned.
Experience working with remote data via REST and JSON
Experience with third party libraries and APIs (Google APIs etc.)
Produce well designed efficient code in a timely manner to meet delivery timescales/milestones.
Mentor other developers on software best practices technical guidance and help grow their software development skill sets.
To proactively stay plugged into emerging technologies/industry trends and apply them into operations and activities.
Should demonstrate the ability to handle multiple projects simultaneously, manage priorities and communicate progress effectively.
About Us:
Bansal Classes in Chinchwad is a renowned educational institute specializing in IIT, JEE, and NEET coaching. We are seeking an experienced Business Development Executive to join our team and contribute to our mission of nurturing future leaders.
Job Description:
· Identify key buying centres to expand the net new client base
· Leverage key best practices to drive and successfully generate new business opportunities
· Build and effectively manage a list of new clients to drive business development.
· Collaborate with internal resources and external networks to prioritize and penetrate key accounts.
· Utilizing account planning and time management tools to drive an increase in revenue
· Establish and maintain executive relationships with clients
· Mastery and consistent execution of tecHindustan’s internal sales methodology, and services
· Manage forecast accuracy on a monthly/quarterly/annual basis
· Successful track record in Lead Generation, sales and negotiation
· Basic knowledge in Full-Stack Development, Mobile Apps Development, and Digital Marketing fields.
· Excellent verbal and written communication skills
· Possesses strong organizational and time-management skills.
· Proven ability to plan and manage resources
· Team player with strong analytical skills and the ability to understand and resolve complex problems.
Requirements:
- Minimum of 3 years of experience in Business Development, preferably in the education sector.
- Excellent verbal and written communication skills.
- Empathy and the ability to connect with students and parents.
- Understanding of the IIT, JEE, and NEET coaching industry is a plus.
- Strong organizational skills and attention to detail.
- A passion for education and a commitment to the success of our students.
- The ability to handle business responsibilities effectively.
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This is India’s first end to end truly experiential agency and was founded by a pioneer who paved the way for corporate events in India.
As a Manager HR- TA Specialist, you will be responsible for finding, recruiting, hiring and retaining talented candidates. You'll be in charge of planning, developing and implementing a new and productive Talent Acquisition strategy for our company.
What you will do:
- Investigating and determining employee needs
- Developing a sustainable talent acquisition and hiring plan and strategies
- Designing, planning and executing employer branding activities
- Encouraging employees to be brand ambassadors
- Planning employee referral programs
- Using HRIS, Recruitment Marketing tools
- Sourcing and finding candidates qualified for open positions
- Performing analysis of hiring needs and providing employee hiring forecast
- Designing, planning and executing selection processes (conducting interviews and screening calls, administering psychological tests etc.)
- Reviewing employment applications and background check reports
- Finding bottlenecks in the recruiting process
- Performing candidate and employee satisfaction evaluations and workshops
- Planning procedures for improving the candidate experience
- Suggesting measures for improving employee retention
- Leading, overseeing and supervising members of the recruiting team
- Using sourcing methods for hard-to-fill roles
- Attending career and college fairs, and similar events
- Determining HR and recruiting KPIs
- Creating and presenting KPI reports
Desired Candidate Profile
What you need to have:- MA in human resources, business administration or similar relevant field
- 5+ years of experience as TA Manager or similar HR role
- In-depth knowledge of full-cycle recruiting and employer branding techniques
- Familiarity with a variety of different selection methods (interviews, assignments, psychological test etc.)
- Hands on experience with posting jobs on social media and job boards
- Experience with HRIS, ATS, Sourcing and Recruitment Marketing tools
- Ability to motivate employees
- A sense of ownership and pride in your performance and its impact on the company’s success
- Problem-solving skills
- Good time-management skills
- Great interpersonal and communication skills
- Strong knowledge of Human Resources law
JavaMore than 5+ years of relevant experience in Oracle Identity manager (OIM) development with Strong knowledge of Oracle Identity Governance 12c product Core and Advance Java, Linux, Weblogic 12c, SOA, Oracle Database.
Should have working knowledge on - Product Architecture, Security Architecture, Application Provisioning, Connectors development, Request and Approval workflow development using SoD, Certification flow development, issue Troubleshooting , Audit and reporting development, Customization using Event Handler, Scheduler and Adapters, e
JavaWhat the role is:
We are currently looking for a Senior QA Engineer to join our fast-growing QA team. With our Product Engineering team rapidly iterating and deploying new code, our Test Engineers drive the crucial effort of designing automated test suites that are reliable and maintainable. This team is tasked with ensuring the automated testing of Socure’s existing code and developing thorough test approaches for new features and products.
This role reports directly to our Director of QA, and will be based in Chennai, India. If you are someone who is motivated by solving problems and improving efficiencies, apply now!
What you’ll do:
- Work closely with the rest of the Engineering team to deliver high quality products in an agile development environment
- Participate in product design discussions and sprint planning meetings
- Participate in full cycle SDLC: initial design, test implementation, identifying bugs, verifying bug fixes and production release
- Design and write comprehensive test plans and test cases for releases
- Perform manual and automated testing for REST web service APIs / web applications
- Build and enhance automated test suites and test harnesses
- Improve and maintain high coverage of regression automated tests
- Improve and innovate the tooling to run tests reliably and efficiently
- Test and verify requirements of newly implemented code by Engineering for Data Scientists
- Perform statistical analysis on project data for Data Science
What you’ll bring:
- 5+ years of experience with testing, test automation and development
- Strong experience in designing and reviewing test plans and test cases
- Solid experience in both manual and automated testing for REST web service APIs and/or web applications
- Experience in automation frameworks, like testNG, Selenium or Cypress
- Strong coding skills in programming languages like Java, Scala or Javascript
- Experience working in an agile development environment
- Capable of comprehending and contributing to high level requirements and designs
- Good understanding of Linux / Unix platform
Nice to have:
- Prior experience with Amazon Web Service (AWS)
Data Analytics
Angular (2+)
Follow CutshortShubham Vishwakarma
Full Stack Developer - Averlon