Associate Director- Customer Success (SaaS)

Job Description:

We are looking for a talented and motivated Full Stack Development Intern to join our team. This internship offers an exciting opportunity to work on real-world project, enhance your skills, and gain hands-on experience in full-stack development using Flutter for mobile applications and React for web development.

Key Responsibilities:

• Mobile App Development: Collaborate on building and enhancing the Flutter mobile application for Android and iOS.
• Web App Development: Assist in creating responsive and feature-rich web applications using React.
• Backend Integration: Work on integrating the frontend with our backend systems and APIs.
• Debugging & Optimization: Identify and resolve issues across platforms to ensure high performance and scalability.
• Collaboration: Work closely with designers, developers, and product managers to bring ideas to life.
• Feature Development: Implement new features across the mobile app, web app, and backend to enhance the user experience.

Skills and Qualifications:Must-Have:

• Experience or academic exposure to Flutter and React.
• Basic knowledge of Dart for Flutter and JavaScript/TypeScript for React.
• Understanding of RESTful APIs and how to consume them.
• Familiarity with Node.js.
• Knowledge of Git for version control.
• Basic database concepts (MongoDB).
• Strong problem-solving skills and the ability to work in a collaborative environment.

Nice-to-Have:

• Exposure to state management tools like Redux.
• Knowledge of Keys(Global keys) in Flutter.
• Knowledge of AWS.

Key Responsibilities:

· Present our technology products and services to potential clients, clearly articulating the benefits and value proposition.

· Develop and maintain strong, long-lasting relationships with clients to ensure customer satisfaction and retention.

· Stay updated on industry trends, market conditions, and competitors to provide insights that help shape our product offerings and marketing strategies.

·  Work closely with our product and marketing teams to align customer needs with product development and marketing strategies.

· Prepare and maintain detailed sales reports, forecasts, and pipeline updates for management.

 Qualifications:

·  0-2 years of sales or business development experience

·  Bachelor’s degree in Business, Marketing, or a related field.

·  Excellent Communication Skills (both written and verbal)

·  Proactive, confident and Self-motivated.

·  Ability to Convincing and influencing.

·  Able to work independently as well as in team.

·  Ability to build and maintain client relationships.

·  Comfortable using technology tools and platforms for sales and reporting.

About the Company:

Vista Rooms is your quintessential “Home Away From Home” experience. As guests, you can choose from a collection of over

500 luxury villas and private holiday homes, from all across India. Ideal for individual and group getaways, we help you create

memorable experiences whilst you reconnect with nature, yourself or your loved ones. Only 1 in 10 villas that we scout are

carefully selected and added to our portfolio, to ensure that they meet our reliable quality standards. Additionally, as managers

of cherished holiday homes, we also look after our homeowners’ interests and needs with trust and transparency. Our

dedicated 24x7 guest services team, includes our founders, and is available to all of Vista Rooms stakeholders. Having served

300,000 happy travellers at over 500 holiday homes, we are South Asia’s largest chain of luxury private villas.

Why work with us:

We're a non-hierarchical, rapidly growing organization with a young team of realists. We adapt, iterate, and

improve. If your work ethic is in line with us, you’ll be a great fit.

Additional Perks: Employee discounts on villa stays, reward and recognition. Work and play go hand in hand here.

About the Role: Lead the Demand, Pricing & Yield Management for our largest and strategically important region and will help

sustain and grow the vision of improving the yield strategy of our portfolio. Manage the monetization of inventory, create

performance metrics that demonstrate our value to owners and monitor compliance of pricing strategies and adoption across

the portfolio. You are comfortable tackling obstacles using quantitative analysis and lead the team in the right direction to

achieve targets tapping into different online and offline channels.

Job Responsibilities:

● Responsible for managing OTA's channels

● Generating sales from direct & indirect channels (Online & Offline)

● Responsible for achieving quarterly and annual sales targets

● Monitoring the market and competitor products and activities

● Reviewing customer activity, anticipating consumer needs, and improving customer satisfaction/experience

● Responsible for establishing and maintaining key customer relationships.

Required Skills:

● A user-centric approach to drive higher satisfaction among guests, owners, and employee

● Good in strategic thinking and data-driven decision-making.

● Ability to execute and drive efficiency through continuous process improvement.

● Strong interpersonal skills with the ability to collaborate and manage.

● Strong in advance excel, google sheet management

● Ability to deliver results under pressure and within the deadline.

● Strongly inclined to do high-quality and impactful work in a dynamic environment.

Qualification and Experience:

● Bachelor/ Master's degree in engineering, business administration, or related field with a minimum of 2 years of work experience in sales is required.

Hospitality experience is a plus

Are you a writer? Are reading and writing your true passion? If you thrive on communicating in the digital world and find yourself getting pulled toward personal development and spirituality?

We, at EPIC, are looking for you!

You will channel your inner creative genius with the power of your words.

Create content for various platforms, understand a brand’s language, and converse in it

daily!

Responsibilities

1. Start a fire! Well, not literally, but with your words. Keep up with the dynamic social media conversation trends and be a part of it with your engaging content.
2. Research and understand a brand’s identity and language, and communicate in it.
3. Churn out a well-written creative copy, learn how to optimize it to the fullest, and attract web traffic to your platforms.
4. Craft direct response mailers that evoke so much emotion, the reader can’t help but click on the link.
5. Convert ‘mind-blowing’ campaigns into understandable communication for internet-age consumers.

Requirements:

Excellent writing and communication skills enjoy the virtual interaction and are computer Savvy. Can handle hard deadlines, quick execution, and can work independently.

In addition, you will have to:

1. Keep pace with new internet marketing trends
2. Be analytical and creative
3. Understand the brand’s consumers and speak/write their language
4. Possess an undying love for a well-written copy and be particular about your choice and usage of words
5. Most importantly: honestly believe that Content is King!

Optional

Previous experience in internet marketing and understanding of SEOs will be valued.

We are looking for a person with a ‘can be done, proactive attitude. Love for poetry and creative writing is an add-on.

You’ll be exposed to a buffet of learning opportunities and resources, you must be hungry to learn and be driven to do so autonomously. We have learning days, an unlimited book budget, a conference/training budget, etc.

REQUIREMENTS:

Primary Skills -

• PHP Version 7.1.33 or higher
• Codeigniter 3 or higher (PHP MVC Framework)
• MS SQL Server 2005 (DB)
• Apache 2.4.6 or higher (Web Server)Ubuntu 18.04 or higher / Red Hat Linux / Similar (Operating System on machines).

Good to Have:

The knowledge of any of the following Content Management Systems:

• Magento
• Wordpress
• Prestashop
• Drupal
• Opencar

• Develop a growth strategy focused both on financial gain and customer satisfaction
• Conduct research to identify new markets and customer needs
• Arrange business meetings with prospective clients
• Promote the company’s products/services addressing or predicting clients’ objectives
• Prepare sales contracts ensuring adherence to law-established rules and guidelines
• Keep records of sales, revenue, invoices etc.
• Provide trustworthy feedback and after-sales support
• Build long-term relationships with new and existing customers
• Develop entry level staff into valuable salespeople 

• Proven working experience as a business development manager, sales executive or a relevant role
• Proven sales track record
• Experience in customer support is a plus
• Proficiency in MS Office
• Proficiency in English
• Market knowledge
• Communication and negotiation skills
• Ability to build rapport
• Time management and planning skills

• Leverage native APIs for deep integrations
• Solving any challenges that might appear on the way
• Diagnose and fix bugs and performance bottlenecks for performance that feels native
• Maintain code and write automated tests of quality that sets the benchmark for your future colleagues

• 2+ years of relevant industry experience in React Native
• A deep understanding of JavaScript
• Familiarity with video recording, playback, and uploading libraries
• Experience with Native Android app deployment
• Familiarity with modern front-end build pipelines and tools
• Familiarity with Socket.io is a plus
• Familiarity with RESTful APIs
• Strong UX/UI design exposure and experience in making apps work intuitively and with pixel perfect interface
• Highly accountable and takes ownership, with a collaborative attitude, and a lifelong learner
• Familiarity with code versioning tools (such as Git)

Who We are:

Paxcom a leading Digital Solution Provider is a part of Paymentus now, a leading electronic bill payment provider. PaymentUs leads the North American marketplace in electronic bill payment solutions and have recently signed a partnership with Paypal, Alexa and Walmart. We are looking for passionate programmers skilled in Java, Python, Angular, NodeJS, Python, Jenkins, Postgresql, Docker, Kubernetes, Spark and AWS to join our development team.

For more details, please visit https://paxcom.ai/

Why Join Us?

Get a chance to contribute and get recognition from Day 1.

You hate micromanagement and are able to take your decision independently. 

Enjoy flexible and relaxed wok environment.

Work 5 days a week (Enjoy work-life balance).

A friendly, Supportive, Professional and achievement-oriented management team

Competitive remuneration.

An opportunity to learn new things every day.

You Enjoy:

Ideal resource should be from Java background with a minimum of 3+ years’ experience in Java technologies.

Should have extensive experience working with Spring, Any ORM and Restful Web services.

Strong experience building, designing, and consuming Restful web services.

Must have experience with spring boot/Spring MVC

1+ years’ experience with one or more JS frameworks: NodeJS/Express, Angular, React, ExtJS, Vue is preferred

Experience / Knowledge of Agile Scrum methodology.

Should have used GIT and be self-dependent on resolving merge conflicts.

Should be familiar with build tool like Maven or Gradle.

Excellent verbal and written communication skills.

Ability to handle small teams and mentor them.

Leader, Doer & Architect for Enterprise Java applications

Experience of payment card industry is a plus.

Tech Stack:

Java 8+

Microservices

REST 

Spring Framework 4/5

MySQL 5.6/Oracle

Nice To have (CPM Scheduling, Angular/React, NodeJS)

Linux, GIT, Docker, kubernetes, Cloud, AWS,Kafka

Building tools like Maven, Ant, Gulp