Customer Success Specialist
0 - 50 yrs
₹8L - ₹15L / yr
Remote only
Skills
Customer Relationship Management (CRM)
Customer Service
Customer Support
Customer Success
Responsibilities:
- Onboarding and Training:
- Guide new customers through the onboarding process, ensuring a smooth and efficient implementation.
- Conduct training sessions and provide educational resources to help customers maximize the value of our products/services.
- Relationship Management:
- Build and maintain strong, long-term relationships with assigned customers.
- Serve as the primary point of contact for customer inquiries and concerns.
- Proactively engage with customers to understand their needs and challenges.
- Customer Advocacy:
- Act as the voice of the customer within the organization, providing feedback to product and development teams.
- Identify opportunities to improve the customer experience and advocate for customer-centric solutions.
Read more
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Shubham Vishwakarma
Full Stack Developer - AverlonI had an amazing experience. It was a delight getting interviewed via Cutshort. The entire end to end process was amazing. I would like to mention Reshika, she was just amazing wrt guiding me through the process. Thank you team.
Companies hiring on Cutshort
About Franks painting
Founded :
2022
Type :
Product
Size :
100-500
Stage :
Bootstrapped
About
N/A
Company social profiles
N/A
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Learning is a way of life. Unlock your full potential backed with cutting-edge tools and mentorship (Macbook for Engagers & reimbursement for your WFH setup!)
Get the best in class medical insurance (with Covid Care facilities), programs for taking care of your mental health, and a Contemporary Leave Policy (beyond sick leaves)
Explore more here :
https://youtu.be/Y0HjfyMjUpg
https://www.linkedin.com/company/webengage
https://twitter.com/WebEngage's =09
Think you fit the bill? Come along, let's redefine the future of Marketing Automation!
WebEngage is a customer data platform and marketing automation suite that makes user engagement and retention simplified and highly effective for consumer tech enterprises and SMBs. One of the hottest global SaaS companies, we've been recognized by G2 as a Marketing Automation Leader in Asia 2021.
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Learning is a way of life. Unlock your full potential backed with cutting-edge tools and mentorship (Macbook for Engagers & reimbursement for your WFH setup!)
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Explore more here :
https://youtu.be/Y0HjfyMjUpg
https://www.linkedin.com/company/webengage
https://twitter.com/WebEngage's =09
Think you fit the bill? Come along, let's redefine the future of Marketing Automation!
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Shubham Vishwakarma
Full Stack Developer - AverlonI had an amazing experience. It was a delight getting interviewed via Cutshort. The entire end to end process was amazing. I would like to mention Reshika, she was just amazing wrt guiding me through the process. Thank you team.
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