Customer Success Specialist

Role: DevOps Engineer

Exp: 4 - 7 Years

CTC: up to 28 LPA

Key Responsibilities

•   Design, build, and manage scalable infrastructure on cloud platforms (GCP, AWS, Azure, or OCI)

•   Administer and optimize Kubernetes clusters and container runtimes (Docker, containerd)

•   Develop and maintain CI/CD pipelines for multiple services and environments

•   Manage infrastructure as code using tools like Terraform and/or Pulumi

•   Automate operations with Python and shell scripting for deployment, monitoring, and maintenance

•   Ensure high availability and performance of production systems and troubleshoot incidents effectively

•   Monitor system metrics and implement observability best practices using tools like Prometheus, Grafana, ELK, etc.

•   Collaborate with development, security, and product teams to align infrastructure with business needs

•   Apply best practices in cloud networking, Linux administration, and configuration management

•   Support compliance and security audits; assist with implementation of cloud security measures (e.g., firewalls, IDS/IPS, IAM hardening)

•   Participate in on-call rotations and incident response activities

Head of Creator Community (Remote)

Headquartered in California and Y Combinator-backed, the client is a Shopify-like platform for creators & knowledge professionals (coaches, instructors, experts, etc.) to launch, manage and grow their business online.

Founded by IIT/ IIM/ BITS/ Yale/ BCG Alumni and 3X Entrepreneurs, we are well funded and backed by top Indian VC firms along with start-up veterans like Kunal Shah (CRED) and founding team members at OYO.

Key Responsibilities :
Responsible for developing a sense of community amongst the Client creator base
Ensure all Client creators are benefiting from the community
Formulate customer delight moments
Develop non-product solutions that will enable retention and increase customer satisfaction
Develop partnerships that will help in creator retention

Required Skills :

4+ yrs experience in a startup environment
Strong interpersonal skills, ability to form relationships and build a network
Good network amongst influencers
Content Writing
Strong problem solving skills
3 best things about the job -
A great opportunity to learn and develop yourself, immense career growth
Be part of the leadership team at one of India's fastest-growing start-up
Flexibility and complete ownership of your work

Your Key Responsibilities

• Create product roadmaps and execute product strategies to grow the subscription business.
• Collaborate with business and marketing teams to ensure alignment with Product strategy
• Define metrics to measure the health and success of the subscription business.
• Identify  key levers to grow along each vector.
• Identify and execute opportunities to drive up subscriptions

Role:

• 3+ years of experience working on consumer technology products.
• You can evaluate key business goals and turn them into an effective roadmap.
• Ninja execution skills: You know how to influence people to get things done across any job function.
• You have great problem-solving skills and have an analytical mind to work through complex user problems.
• You are able to evaluate opportunities and progress towards goals without getting bogged down by complexity or ambiguity.
• You continually maintain a prioritized backlog with clear and concise user stories.
• People love working with you.
• You write and communicate your thoughts/ideas effectively.

Job Summary

• Candidates must have knowledge of converting PSD/Figma/Xd into HTML(WordPress) with custom bootstrap coded.
• Must have knowledge of WordPress page builders like Elementor, DIVI, Beaver Builder or Visual Composer and able to customize WordPress plugins if needed.

• Good understanding of front-end technologies, including HTML5, CSS3, JavaScript, jQuery.
• Experience designing and developing responsive design websites.

• Ability to understand CSS changes and their ramifications to ensure consistent style across platforms and browsers.
• Ability to convert comprehensive layouts and wireframes into working HTML pages.

• Strong understanding of PHP back-end development

Key Skills
Wordpress, WooCommerce. Elementor, PSD/Figma/Xd to HTML, Bootstrap

• 3-6 years of experience as a full-stack developer, with solid understanding of JavaScript, HTML, CSS, NodeJS.
• Ability to write pure JavaScript code without relying on third-party libraries.
• Proficiency in browser rendering behavior, memory management, and performance.
• Exposure to build & process tools like Grunt, Gulp, WebPack, Node, NPM.
• Familiarity with push notifications, REST APIs and cloud messaging.
• Experience with Bootstrap, Electron, React, Angular is a plus.
• Knowledge of VoIP(Voice Over IP), WebRTC is a plus.
• Preferred to have experience working with AWS components (EC2, S3, SNS, CDN, Lambda).
• Working knowledge of Git and proficiency with at least one build server(Jenkins/Travis/CircleCI).

Roles and Responsibilities:

1. Must be proficient in developing object-oriented applications
2. Must have hands on experience on C# & MS SQL.
3. Participate in troubleshooting and training of issues with different teams to drive towards root cause identification and resolution.
4. Participate in technical communication within the team and to other groups, prepare technical design documents and work on Azure DevOps agilie lifecycle.
5. Positive attitude, Smart work, problem solving attitude, ready to upgrade skills with latest technologies
6. Good to have experience on design patterns, Azure cloud, Azure DevOps, Dapper, Azure storage, Dotnet Core framework, Micro services.
7. Meeting with technology managers to determine application and website requirements.
8. Upgrading existing .NET websites and applications.
9. Analyzing system requirements and delegating development tasks.
10. Developing technical specifications.
11. Writing scalable code for .NET software applications.
12. Reviewing and debugging .NET applications.
13. Providing support for junior developers.
14. Deploying functional websites, programs, and applications.
15. Drafting software and application operating procedures.
16. Training junior staff.
17. Good verbal and written communication skills