Customer Success Specialist

Strong UX / Product Designer profile

Mandatory (Experience 1) - Must have 3+ YOE in UX / Product Design, with a focus towards B2C Products

Mandatory (Experience 2) - Must have recent 2+ YOE in a Good Product Company

Mandatory (Experience 3) - Must have worked on both UX and UI / Visual Designs (some UI / Visual Design experience is required)

Mandatory (Experience 4) - Strong collaboration experience with Product Managers, Researchers, and other Product stakeholders

Mandatory (Portfolio) - Strong portfolio of UX Design and UI/Visual Designs (both are Mandatory) for B2C Products

Mandatory (Company) - Product Company only

Role: Oracle DBA Developer

Location: Hyderabad

Required Experience: 8 + Years

Skills : DBA, Terraform, Ansible, Python, Shell Script, DevOps activities, Oracle DBA, SQL server, Cassandra, Oracle sql/plsql, MySQL/Oracle/MSSql/Mongo/Cassandra, Security measure configuration

cid:[email protected]

Roles and Responsibilities:

1. 8+ years of hands-on DBA experience in one or many of the following: SQL Server, Oracle, Cassandra

2. DBA experience in a SRE environment will be an advantage.

3. Experience in Automation/building databases by providing self-service tools. analyze and implement solutions for database administration (e.g., backups, performance tuning, Troubleshooting, Capacity planning)

4. Analyze solutions and implement best practices for cloud database and their components.

5. Build and enhance tooling, automation, and CI/CD workflows (Jenkins etc.) that provide safe self-service capabilities to th6. Implement proactive monitoring and alerting to detect issues before they impact users. Use a metrics-driven approach to identify and root cause performance and scalability bottlenecks in the system.

7. Work on automation of database infrastructure and help engineering succeed by providing self-service tools.

8. Write database documentation, including data standards, procedures, and definitions for the data dictionary (metadata)

9. Monitor database performance, control access permissions and privileges, capacity planning, implement changes and apply new patches and versions when required.

10. Recommend query and schema changes to optimize the performance of database queries.

11. Have experience with cloud-based environments (OCI, AWS, Azure) as well as On-Premises.

12. Have experience with cloud database such as SQL server, Oracle, Cassandra

13. Have experience with infrastructure automation and configuration management (Jira, Confluence, Ansible, Gitlab, Terraform)

14. Have excellent written and verbal English communication skills.

15. Planning, managing, and scaling of data stores to ensure a business’ complex data requirements are met and it can easily access its data in a fast, reliable, and safe manner.

16. Ensures the quality of orchestration and integration of tools needed to support daily operations by patching together existing infrastructure with cloud solutions and additional data infrastructures.

17. Data Security and protecting the data through rigorous testing of backup and recovery processes and frequently auditing well-regulated security procedures.

18. use software and tooling to automate manual tasks and enable engineers to move fast without the concern of losing data during their experiments.

19. service level objectives (SLOs), risk analysis to determine which problems to address and which problems to automate.

20. Bachelor's Degree in a technical discipline required.

21. DBA Certifications required: Oracle, SQLServer, Cassandra (2 or more)

21. Cloud, DevOps certifications will be an advantage.

Must have Skills:

Ø Oracle DBA with development

Ø SQL

Ø Devops tools

Ø Cassandra

1. Develop and implement a comprehensive sales strategy aligned with business objectives to drive growth and meet revenue targets.
2. Lead and manage a team of sales professionals, providing guidance, coaching, and support to maximise their performance and productivity.
3. Set sales targets, monitor progress, and provide regular performance evaluations to the sales team.
4. Identify and pursue new business opportunities, target markets, and potential clients.
5. Build and maintain strong relationships with key clients, understanding their needs and providing appropriate solutions.
6. Collaborate with cross-functional teams, including marketing, product development, and operations, to align sales strategies with overall business objectives.
7. Conduct thorough market research and competitive analysis to identify trends and refine sales approaches.
8. Prepare and deliver compelling sales presentations, proposals, and negotiations to close deals.
9. Analyze sales metrics and customer feedback to continuously improve processes and performance.
10. Stay updated on the latest trends and technologies in the IT industry to effectively promote and sell our offerings.
11. Proven record of exceeding USD50K sales per month.
12. Mandatory Skills10+ years of proven experience in leading sales for IT services, including client acquisition and revenue growth.
13. Strong understanding of the IT services lifecycle and client engagement models.
14. Proven track record of meeting or exceeding sales targets specifically within the IT services domain.
15. Strong leadership and team management skills, with the ability to motivate and inspire the sales team.
16. Familiarity with service delivery models, SLAs, and contract structures for IT services.
17. Ability to understand client pain points and craft custom service-based solutions.
18. Strong analytical, strategic thinking, and decision-making abilities.
19. Ability to analyse sales data and market trends to make informed decisions.
20. Proficiency in using CRM software and sales tools.
21. Willingness to travel as required.
22. Excellent communication, negotiation, and presentation skills.
23. Ability to bring in own creativity to break the traditional pattern of sales

Key Responsibilities:

1. Customer Outreach & Relationship Management:

• Make outbound calls to potential and existing clients to inform them about the company's services, products, and offers.
• Assist customers with inquiries related to trading, investment products, depository services, etc.
• Provide timely updates and information to clients about the stock market and their portfolio.
• Follow up with leads and ensure customer satisfaction, encouraging long-term client relationships.

1. Product Information and Advisory:

• Explain different financial products, including equity, commodities, mutual funds, and more.
• Help customers understand stock market trends, investment strategies, and opportunities to increase their portfolio value.

1. Lead Generation:

• Generate quality leads by identifying potential clients and following up with them to convert into active traders and investors.
• Maintain an accurate database of clients and prospects.

1. Sales Support:

• Assist in the execution of sales campaigns, including promotions and offers.
• Track client interactions, sales activities, and report progress regularly.

1. Problem Resolution:

• Address customer concerns, complaints, or issues related to trading accounts, transactions, or market activities.
• Ensure timely resolution to enhance customer satisfaction and trust.

1. Compliance and Reporting:

• Adhere to company policies, regulatory guidelines, and compliance procedures while making calls and handling client accounts.
• Maintain detailed records of interactions and sales activities.

Requirements:

• Educational Qualification: Graduate (preferably in Finance, Commerce, or related field).
• Experience: 1-2 years in a telecalling or customer support role, preferably within the financial services industry (stock broking, mutual funds, etc.).

Summary:

Ecowell India, one of the fastest growing and leading brands of Water Purifiers & Water Softeners, headquartered in bustling Bangalore city with an extended family of 5000+ happy customers. We are leader in water purification systems technology for both industrial and infrastructure markets located in Bangalore. We support our clients with sustainable water purification systems and technologies that are solving water problems. The BDE will perform the duties described in the job description below. The ideal candidate will be highly motivated and goal driven, relationship builder, self-starter, good communicator, and highly organized. This candidate will also have a successful track record within the sales industry, preferably in an industrial water setting.

Responsibilities:

• Prospecting leads and contacting them to pitch the product / service
• Setting up meetings with the prospective clients
• Presenting product demonstrations to the client
• Establishing new business links
• Sales reporting and reviewing performance
• Negotiating contracts to arrive at the best deal for the client and organization both
• Working towards achieving the sales target
• Conduct market research to evaluate gaps, opportunities, and alien needs
• Seek new opportunities through networking and social media channels
• Collaborate within teams to achieve better results
• Take feedback from customers and share it with support teams

Requirements:

• Experience in sales
• Competency in English & Kannada
• Ability to negotiate & understanding of marketing skills
• Self motivated & goal oriented, desire to deliver results.

Primary Requirements:

• Should be comfortable in doing coding in C#, ASP.NET Core, WCF.
• Should have knowledge of SQL Server.
• Comfortable in working with Angular 2+, Typescript, HTML, CSS.
• Should have experience 5+ years.
• Comfortable in working with source control GIT, TFS.

You would be a great if you have:
Clear and concise communication skills, meaning you can talk to your team, customers and well as the CTO or CEO.

• A bachelor’s / master’s degree in computer science and application.
• Knowledge of software testing includes unit, integration, and automation.
• Proficiency with basic word processing and presentation applications (i.e. MS Office: Word, Excel, PowerPoint) required. Knowledge of flow diagramming applications and collaboration platforms, (i.e. Visio, SharePoint) required.
• An understanding of health care laws in India and the U.S.
• An understanding of PHI and HIPAA.
• An understanding of clinical workflows, including dispensing and clinical monitoring
• An understanding of laws regulating the clinical practice, therapeutic/toxic dosing, drug interactions, contraindications, and adverse effects of drug therapy.
• Ability to prepare and maintain accurate, routine reports and records; supervise the work of support personnel and judge the adequacy of their work performance; communicate effectively orally; use professional judgment to make decisions, problem solve, and prioritize activities; use initiative and act independently. 
• Experience with EMRs or care management software.
• You are a critical thinker who brings a passion and love for healthcare
• You are comfortable in a team setting working with clients, management, and internal resources in a fast-paced agile environment
• You believe supporting your team is the most important part of the job

You know your job is to be interrupted multiple times a day and yet you still get the job done

• Working with various departments to coordinate and develop digital CRM solutions including bespoke in-house software
• Writing clean, manageable code and maintaining proper documentation
• Writing smart contract integration in JS using web3 like libraries

What you need to have:

• Minimum 2 years of hands-on experience with Solidity and Ethereum like Blockchains
• Experience in deploying smart contracts
• Experience in MEAN stack
• Understanding of blockchain concepts
• Experience with distributed storage is plus
• Ability to work within the team and independently
• Strong organizational, time management and analytical skills    

Greetings from AttratusIT

We are looking for Commission based sales Recruiter from India.

Company Description

ATTRATUSIT provides IT staffing to fortune clients. We specialize in providing jobs and careers to the candidate and this also exists to solve the issues faced by the candidates in getting jobs. We offer flexible staffing solutions while continuously evaluating candidate and service quality and operational efficiency.

Currently, we are offering two programs for a candidate placement.

1. Direct Placement
2. Training & Placement

In the Direct Placement Program, we place candidates on the open position of the direct client. We do the technical evaluation of the candidate before selecting them for the direct placement just to make sure our clients get technically sound candidates.

In the training and placement program, we give training to the candidates in different technologies such as – JAVA, AWS, PYTHON, AI& MACHINE LEARNING, and DATA SCIENCE. Then we place them on the client's open job requirements.

We want salespeople who can sell these programs to candidates and convince them of the registration.

Job Description

1. You are required to engage the candidate for registration.
2. You will differentiate the resumes between both programs.
3. You will give a proper understanding of both the programs to the candidates.
4. You will manage the flow of candidates like scheduling, interacting, following up with the candidates.
5. You are required to work on a commission basis.

Roles & Responsibilities

• The person should have experience in the recruitment industry
• Good communication skills.
• Good coordination skills.
• Proficiency in the understanding of the recruitment cycle.
• The person should take care of quality as well as quantity as and when required.
• The candidate must be target-oriented.
• Ability to identify qualified candidate profiles using various sourcing techniques.
• Good negotiation skills are required to discuss the pay and close offers.
• Communicating with past applicants regarding new job opportunities.
• He/ She should have a Laptop/ PC, Mobile Phone, and Internet