Customer Success Specialist

nings: 30

Salary: ₹15,000 – ₹18,000 (In-hand)

Languages Required: English, Hindi

Experience: 0 – 5 Years

Qualification: 12th Pass or Graduate

Age Limit: 18 – 30 Years

Notice Period: Immediate

Skills Required: Communication, Excel, Computer Basics

About the Role

Are you a strong communicator with a customer-first mindset? Altruist Technologies is on the lookout for enthusiastic individuals to join our Customer Care – Inbound Process team. Whether you're a fresher or an experienced professional, this is your chance to become part of a growing BPO that values empathy, professionalism, and performance.

Key Responsibilities

• 📞 Inbound Call Handling: Provide courteous and professional assistance to customers calling in with queries, complaints, or product-related concerns.
• 💡 Product Guidance: Understand customer needs, suggest suitable solutions, and provide clear, helpful information about company products and services.
• 🧾 Order and Payment Support: Assist with the order process, including taking payments and updating account details.
• 📋 Data Accuracy: Maintain accurate customer records in the system while actively engaging with callers.
• 🚀 Escalation Management: Identify and escalate complex issues to supervisors or team leads when needed.
• 🤝 Customer Connection: Maintain a positive and empathetic attitude, even during challenging interactions.

What We’re Looking For

• Excellent communication skills in English and Hindi
• A calm, polite, and professional demeanor at all times
• Ability to multitask and stay organized while managing call flow and system entries
• A willingness to work in rotational shifts with a weekly off

Shift Window

• Female Candidates: Between 6:00 AM to 6:00 PM (Any 9-hour shift)
• Male Candidates: Between 6:00 AM to 12:00 AM (Any 9-hour shift)

Salary Structure

• Freshers: ₹15,000 (In-hand)
• Experienced Candidates (1+ Year): ₹16,500 (In-hand)

Why Join Us?

• ✅ Get hands-on experience in customer handling and service excellence
• 🌐 Work with a well-established company in a structured and supportive environment
• 💼 Build your skills in communication, problem-solving, and CRM
• 🚀 Career growth opportunities with performance-driven recognition

Job Description:

As a Machine Learning Engineer, you will:

• Operationalize AI models for production, ensuring they are scalable, robust, and efficient.
• Work closely with data scientists to optimize machine learning model performance.
• Utilize Docker and Kubernetes for the deployment and management of AI models in a production environment.
• Collaborate with cross-functional teams to integrate AI models into products and services.

Responsibilities:

• Develop and deploy scalable machine learning models into production environments.
• Optimize models for performance and scalability.
• Implement continuous integration and deployment (CI/CD) pipelines for machine learning projects.
• Monitor and maintain model performance in production.

Key Performance Indicators (KPI) For Role:

• Success in deploying scalable and efficient AI models into production.
• Improvement in model performance and scalability post-deployment.
• Efficiency in model deployment and maintenance processes.
• Positive feedback from team members and stakeholders on AI model integration and performance.
• Adherence to best practices in machine learning engineering and deployment.

Prior Experience Required:

• 2-4 years of experience in machine learning or data science, with a focus on deploying machine learning models into production.
• Proficient in Python and familiar with data science libraries and frameworks (e.g., TensorFlow, PyTorch).
• Experience with Docker and Kubernetes for containerization and orchestration of machine learning models.
• Demonstrated ability to optimize machine learning models for performance and scalability.
• Familiarity with machine learning lifecycle management tools and practices.
• Experience in developing and maintaining scalable and robust AI systems.
• Knowledge of best practices in AI model testing, versioning, and deployment.
• Strong understanding of data preprocessing, feature engineering, and model evaluation metrics.

Employer:

RaptorX.ai

Location:

Hyderabad

Collaboration:

The role requires collaboration with data engineers, software developers, and product managers to ensure the seamless integration of AI models into products and services.

Salary:

Competitive, based on experience.

Education:

• Bachelor's degree in Computer Science, Information Technology, or a related field.

Language Skills:

• Strong command of Business English, both verbal and written, is required.

Other Skills Required:

• Strong analytical and problem-solving skills.
• Proficiency in code versioning tools, such as Git.
• Ability to work in a fast-paced and evolving environment.
• Excellent teamwork and communication skills.
• Familiarity with agile development methodologies.
• Understanding of cloud computing services (AWS, Azure, GCP) and their use in deploying machine learning models is a plus.

Other Requirements:

• Proven track record of successfully deploying machine learning models into production.
• Ability to manage multiple projects simultaneously and meet deadlines.
• A portfolio showcasing successful AI/ML projects.

Founders and Leadership

RaptorX is led by seasoned founders with deep expertise in security, AI, and enterprise solutions. Our leadership team has held senior positions at global tech giants like Microsoft, Palo Alto Networks, Akamai, and Zscaler, solving critical problems at scale.

We bring not just technical excellence, but also a relentless passion for innovation and impact.

The Market Opportunity

Fraud costs the global economy trillions of dollars annually, and traditional fraud detection methods simply can't keep up. The demand for intelligent, adaptive solutions like RaptorX is massive and growing exponentially across industries like:

• Fintech and Banking
• E-commerce
• Payments

This is your chance to work on a product that addresses a multi-billion-dollar market with huge growth potential.

The Tech Space at RaptorX

We are solving large-scale, real-world problems using modern technologies, offering specialized growth paths for every tech role.

Why You Should Join Us

1. Opportunity to Grow: As an early-stage startup, every contribution you make will have a direct impact on the company’s growth and success. You’ll wear multiple hats, learn fast, and grow exponentially.
2. Innovate Every Day: Solve complex, unsolved problems using the latest in AI, Graph Databases, and advanced analytics.
3. Collaborate with the Best: Work alongside some of the brightest minds in the industry. Learn from leaders who have built and scaled successful products globally.
4. Make an Impact: Help businesses reduce losses, secure customers, and prevent fraud globally. Your work will create a tangible difference.

Only apply on this link - https://loginext.hire.trakstar.com/jobs/fk025uh?source=" target="_blank">https://loginext.hire.trakstar.com/jobs/fk025uh?source=

LogiNext is looking for a technically savvy and passionate Associate Vice President - Product Engineering - DevOps or Senior Database Administrator to cater to the development and operations efforts in product. You will choose and deploy tools and technologies to build and support a robust infrastructure.

You have hands-on experience in building secure, high-performing and scalable infrastructure. You have experience to automate and streamline the development operations and processes. You are a master in troubleshooting and resolving issues in dev, staging and production environments.

Responsibilities:

• Design and implement scalable infrastructure for delivering and running web, mobile and big data applications on cloud
• Scale and optimise a variety of SQL and NoSQL databases (especially MongoDB), web servers, application frameworks, caches, and distributed messaging systems
• Automate the deployment and configuration of the virtualized infrastructure and the entire software stack
• Plan, implement and maintain robust backup and restoration policies ensuring low RTO and RPO
• Support several Linux servers running our SaaS platform stack on AWS, Azure, IBM Cloud, Ali Cloud
• Define and build processes to identify performance bottlenecks and scaling pitfalls
• Manage robust monitoring and alerting infrastructure 
• Explore new tools to improve development operations to automate daily tasks
• Ensure High Availability and Auto-failover with minimum or no manual interventions

Requirements:

• Bachelor’s degree in Computer Science, Information Technology or a related field
• 11 to 14 years of experience in designing and maintaining high volume and scalable micro-services architecture on cloud infrastructure
• Strong background in Linux/Unix Administration and Python/Shell Scripting
• Extensive experience working with cloud platforms like AWS (EC2, ELB, S3, Auto-scaling, VPC, Lambda), GCP, Azure
• Experience in deployment automation, Continuous Integration and Continuous Deployment (Jenkins, Maven, Puppet, Chef, GitLab) and monitoring tools like Zabbix, Cloud Watch Monitoring, Nagios
• Knowledge of Java Virtual Machines, Apache Tomcat, Nginx, Apache Kafka, Microservices architecture, Caching mechanisms
• Experience in query analysis, peformance tuning, database redesigning, 
• Experience in enterprise application development, maintenance and operations
• Knowledge of best practices and IT operations in an always-up, always-available service
• Excellent written and oral communication skills, judgment and decision-making skills.
• Excellent leadership skill.

FURNISHKA is seeking a creative and detail-oriented Visual Content Specialist to join our dynamic team. As a key member of our marketing department, you will be responsible for producing high-quality videography and photography for our diverse range of furniture products. The ideal candidate will possess a keen eye for aesthetics, technical proficiency in both shooting and editing, and a passion for creating visually compelling content.

Responsibilities:

1. Conduct product photoshoots and videography sessions, ensuring to capture key features and aesthetics.

2. Edit raw images and videos to enhance visual appeal and maintain brand consistency.

3. Collaborate closely with the marketing team to understand and align with FURNISHKA's visual content strategy.

4. Stay updated on industry trends and innovative techniques to continuously elevate the quality of our visual content.

5. Manage and organize an extensive library of visual assets, ensuring accessibility for various marketing channels.

6. Work efficiently to meet project deadlines while maintaining the highest standard of quality.

Qualifications:

1. Proven experience in product videography and photography, preferably in the furniture or home decor industry.

2. Proficiency in using industry-standard editing software for both images and videos.

3. Strong portfolio showcasing a range of visual content creation, including before-and-after examples of editing work.

4. Excellent attention to detail and a creative mindset.

5. Ability to work collaboratively in a team environment.

6. Strong time management and organizational skills.

If you are passionate about bringing furniture products to life through captivating visual storytelling, we invite you to apply for this exciting opportunity at FURNISHKA.

Reactjs Developer Responsibilities:

• Meeting with the development team to discuss user interface ideas and applications.
• Reviewing application requirements and interface designs.
• Identifying web-based user interactions.
• Developing and implementing highly responsive user interface components using react concepts.
• Writing application interface codes using JavaScript following react.js workflows.
• Troubleshooting interface software and debugging application codes.
• Developing and implementing front-end architecture to support user interface concepts.
• Monitoring and improving front-end performance.
• Documenting application changes and developing updates.

Reactjs Developer Requirements:

• Bachelor’s degree in computer science, information technology, or a similar field.
• Previous experience working as a react.js developer.
• In-depth knowledge of JavaScript, CSS, HTML, and front-end languages.
• Knowledge of REACT tools including React.js, Webpack, Enzyme, Redux, and Flux.
• Experience with user interface design.
• Knowledge of performance testing frameworks including Mocha and Jest.
• Experience with browser-based debugging and performance testing software.
• Excellent troubleshooting skills.
• Good project management skills.

Have an experience building backend server side applications in Node.js and Express.js

Have in-depth knowledge and experience of using ES6+ features and Object Oriented Principles

Have sound knowledge and are familiar with databases like MongoDb - (Preferred) and Mysql.

Have good exposure to cloud native technologies (AWS Lambda, S3, RDS, etc) 

Have working knowledge of version control (Git) and continuous deployment 

Have experience in optimising backend API’s and database queries for optimal performance.

You are good at problem solving and have analytical skills 

You are flexible in adapting new technologies and frameworks as per the projects needs

WHAT YOU WILL DO:

• Handle the entire US recruitment process from understanding the requirement, sourcing, screening, rate negotiation and submission of profiles.
• Understand US employment terms, W2, W2 without benefits, C2C, 1099, Corp to Corp, etc.
• Must have prior experience in hiring US Citizens, Permanent Residents, and H1-B professionals in the US.  
• Proficient at successful sourcing of candidates via Internet sources using BOOLEAN Search Strings and online resume database.
• Submitting quality candidates to our US talent acquisition team with a quick turnaround time to meet sharp deadlines for each requisition.
• Responsible for achieving the hiring needs.
• Build and maintain an ongoing pipeline of potential candidates by identifying prospects through Job Portals, LinkedIn, Research, Referrals, and other creative ways to fill the candidate pipeline.
• Good understanding of both domain-based and technology-based recruiting.

REQUIRED SKILLS & QUALIFICATIONS:

• Proven work experience in US IT Recruitment.
• Work extensively with Recruitment Tools - Monster, CareerBuilder, Dice, Job Diva, LinkedIn & Indeed.com.
• Hands-on experience with full-cycle recruiting using various interview techniques and evaluation methods.
• Excellent verbal and written communication skills.
• A keen understanding of the differences between various roles within organizations.

PREFERRED SKILLS & QUALIFICATIONS:

• Minimum 4 years of experience in the IT industry.
• Proven work experience in US IT Recruitment.

LOCATION: Remote (Pan India) & In-Office-Jaipur, India

SHIFT TIMINGS: 

• 5:00 pm to 2:00 am IST 
• 6:00 pm to 3:00 am IST (during daylight saving)

Thanks and Regards

Nikita

Sr.HR Executive

Responsibilities::

• Based on the wireframes and project concept, create UI of screens to be used in mobile and web.

• Understand the UX and implement or enhance the screens accordingly.

• Work closely with the team in an agile mode to properly draft the requirements in the screen or mock-ups generated.

• Create newsletters, templates and graphics as and when required.

Skills::

• Proficient in Adobe Photoshop, Illustrator and other graphics tools

• Relevant experience in terms of designing screens for mobile and web apps

Website - https://praxinfo.com/">https://praxinfo.com/