Customer Success Specialist

Position Overview:

• Job Title: Functional Analyst - AMEA ERP COE
• Location: Bangalore, India
• Reporting To: Domain Manager - Procurement & Manufacturing AMEA ERP COE

Experience & Education:

• Total Experience: 6–8 years in SAP MM (ECC or S/4HANA)
• Education: Graduate (minimum 4 academic years)
• Domain Experience: 3+ years in Purchasing/Manufacturing preferred
• Implementation: 3 full-cycle MM implementations; S/4HANA exposure (Advanced STO, Embedded WM)

Implementation & Functional Skills:

• Enterprise Structure Mapping: Plants, Storage Locations, Purchasing Orgs
• P2P Processes: Subcontracting, Third-party procurement, Release strategies, Inventory management, Pricing and Account determination etc.
• Cross-Border (export/ import) & Intercompany Scenarios
• Interfaces: IDOCs, ALE
• ABAP Basics: Debugging knowledge

Work Culture & Responsibilities:

• Independence: Handle MM/WM projects and support calls autonomously
• Cultural Sensitivity: Support countries across Asia, Middle East, and Africa

Key Responsibilities:

• Conduct workshops and gather MM / WM operation requirements
• Deliver SAP solutions (Blueprints, Functional Specs, Testing, Training)
• Manage data migrations
• Ensure audit compliance
• Delivery enhancements and changes within timelines

Value Additions:

• Innovate MM/WM functionalities beyond the template
• Participate in ABB initiatives (CSI, Cost Saving, AppRun, etc.)

Dezerv is a wealth management startup founded in 2021 and is co-founded by Sandeep Jethwani, Vaibhav Porwal, and Sahil Contractor. They have led and founded successful wealth management businesses and managed over USD 7 billion in assets. The Dezerv team brings together decades of investing expertise from leading global financial institutions like JP Morgan, UBS, BNP Paribas, etc.

Why are we building Dezerv?

Investing is stressful and emotional. Building & growing wealth is difficult and time-consuming. Most individuals struggle with managing their investments and money. Our goal is to help individuals grow their wealth without the stress, time, and costs involved in a traditional investment. At Dezerv, We are building a platform that leverages our decades of investment expertise to help individuals invest better for their future.

Roles & Responsibilities:

• Facilitate the account opening process (Resident Indians, NRI and Non individuals) and AIF accounts, ensuring a smooth and efficient client onboarding experience.
• KYC: End to end understanding and process towards - registration, modification and validation.
• Understanding of various investment products viz MF, Direct Equity, Bonds, AIF etc.
• Processing various types of transactions (Commercial and non- commercial), of all investment products
• End to end coordination with clients and internal teams to gather required information and documentation for account setup.
• Communication and coordination with various vendors, custodians, and internal departments to address client queries and resolve issues promptly.
• Leverage technology platforms to streamline and automate onboarding processes.

Skills & Experience Required:

• Experience: Minimum 3-7 years of experience in account opening, ideally within PMS or AIF services.
• Platform Experience: Proficiency in Wealth Spectrum is an added advantage.
• Process & Execution Skills: Strong attention to detail, process orientation, and ability to execute tasks efficiently.
• Client Service Orientation: Excellent communication and problem-solving skills for addressing client needs and ensuring a seamless onboarding experience

PREFERRED QUALIFICATION AND SKILLS:

• In depth knowledge of HTML5 • In depth knowledge of CSS3 (Less, Sass, Stylus is a plus), knowledge of BEM methodology is preferred

• Detailed knowledge of JavaScript (ES2015 is a plus) is a must

• Good knowledge of Node.js & npm

• Gulp or Grunt experience is a plus • Experience with Atomic design paradigm is a plus

• Experience in any JS framework(Angular, React + Redux, Vue, etc.,) is must

• Understanding of Web Accessibility WCAG guidelines.

• Must be able to mentor and guide junior technical resources.

• One who is proactive and come forward with technology related initiatives. Motivated selfstarter.

 • Good Communication skills. English - Oral and Written.

TrueFan is a celebrity-fan experience platform that enables fans to connect with their favorite celebrities. The business runs on a mobile application where fans compete in an online quiz contest designed on the life of their favorite celebrity (their movies, trivia, facts, etc.) and the winners get a personalized video message from them.

We are looking for a React Native developer interested in building performant mobile apps on both the iOS and Android platforms. You will be responsible for architecting and building these applications, as well as coordinating with the teams responsible for other layers of the product infrastructure. Building a product is a highly collaborative effort, and as such, a strong team player with a commitment to perfection is required.

Responsibilities

• Designing, deploying, and managing web and mobile applications that can run on multiple platforms.
• Utilizing React Native to design and develop UI components for web and mobile apps based on JavaScript.
• Writing effective, scalable, and reusable JavaScript code can help create interchangeable front-end modules.
• Improving front-end performance by diagnosing and fixing all system errors and bugs.
• Collaborating with design, development, and customer service teams to properly understand client requirements and build top-notch apps within the stipulated time and budget.
• Using other JavaScript libraries (like “Redux”) to make asynchronous API calls and enhance website/mobile app performance.
• Creating plans to transition React-based web and mobile apps to React Native.

Requirements

• Possess at least 3 years of hands-on experience in React Native.
• Should have a good working knowledge of HTML and CSS.
• You are well-versed in all aspects of JavaScript.
• Experience in leading a team is preferred.
• Should have in-depth knowledge of UI/UX designs and wireframes.
• You possess an expert-level understanding of React.js and its fundamentals. 
• You are familiar with Gradle, XCode, and other native build tools.
• You deeply understand REST APIs, offline storage, and the document request model.
• You have strong problem-solving and critical-thinking abilities.

What You’ll Do 

• Synthesize data to provide actionable insights to the leadership and the product team to influence strategy and growth.
• Build dashboards and tools, craft analysis, and tell stories with data to help our teams make better decisions.
• Track user performance data and map it to key learning metrics for deeper insights
• Monitor the performance of new features and recommend iterations based on your findings
• Partner with other stakeholders to scope features that solve user problems
• Ownership of full analytics for the Business Unit/ Performance metric: Planning, structuring, identifying key reports to be made, and automation of the reports
• Monitor and measure launched initiatives [A/B testing] and feed learnings back into the development process
• Prepare reports for the management stating trends, patterns, and predictions using relevant data

Required skills

• Bachelor’s degree in https://www.careerexplorer.com/degrees/mathematics-degree/">mathematics/ https://www.careerexplorer.com/degrees/finance-degree/">finance/https://www.careerexplorer.com/degrees/statistics-degree/">statistics, https://www.careerexplorer.com/degrees/economics-degree/">economics /https://www.careerexplorer.com/degrees/computer-science-degree/">computer science/information technology. Knowledge about EdTech, Learning Science have added advantage
• Strong statistical skills to help collect, measure, organize and analyze data 

• 1-4 years of work experience in an EdTech product startup or analytics firm
• Experience in Data Visualisation, Excel, CleverTap & strong MongoDB database management skills
• Ability to learn new tech tools and softwares quickly
• Passion to work with data for a larger social impact
• Familiarity with coding (specifically Node environment) is a plus
• Ability to transform numbers into stories

The requirement is for a new tech-based venture started by IIMB alumni. CNA Innovative Solutions is hiring a motivated and talented Senior Developer to work on in-house software products in Customer-facing/B2C model for the Indian market. We are looking for a candidate with experience/information in platforms like technical experience on the PHP frameworks, database & cloud solutions able to provide complete development expertise and manage the tech.

We are looking for a driven and motivated team member who works in a collaborative environment with Software Product development vendor, owns the entire design to the implementation, and also be the main point of contact/owner for any issue resolution of the in-house software products.

The company's product line is customer-facing website and mobile app.

*Requirements

• Experience with php frameworks, preferably full-stack development for mobile and web application developments (preferably full stack developer)

• Excellent Knowledge in Enterprise Java, Design and Architecture patterns

• Strong database and RDBMS concepts

• Expertise in technical architecture concepts Expertise in Magento Task management (time based/ Event based), internationalization/ localization/ personalization concepts

• Rich Internet Application using AJAX/JQuery

• Good knowledge in integration with Web content management systems

• Preferred expereince in commerce concepts like supply chain, warehousing, logistics management, marketing, CRM

• Experience in defining solutions in component-based architectures and process/rule-driven solutions

• Lead and Responsible for assisting in the establishment of an IT Architecture practice, quality, security, and establish architecture and standards methodology

• Be responsible for the complete functioning of the systems in coordination with the vendor

• Be responsible for the third-party integrations for the entire e-commerce platform

• Manages activities that take place during solution ideation, solution design, and solution implementation.

• Work with the inhouse and outsourced development team while ensuring the health and uptime of the system

• Ensure the code quality, infra readiness, and approval before the product launch

Requirements

• Proven experience as a software developer while leading teams

• Experience in software development and coding in various languages (Java, PHP, MySQL)

• Excellent knowledge of software and application design and architecture

• Familiarity with HTML/CSS, JavaScript and UI/UX design

• Understanding of software quality assurance principles

• A technical mindset with great attention to detail

• High quality organizational, ownership and ability to lead team