
Responsibilities:
- Onboarding and Training:
- Guide new customers through the onboarding process, ensuring a smooth and efficient implementation.
- Conduct training sessions and provide educational resources to help customers maximize the value of our products/services.
- Relationship Management:
- Build and maintain strong, long-term relationships with assigned customers.
- Serve as the primary point of contact for customer inquiries and concerns.
- Proactively engage with customers to understand their needs and challenges.
- Customer Advocacy:
- Act as the voice of the customer within the organization, providing feedback to product and development teams.
- Identify opportunities to improve the customer experience and advocate for customer-centric solutions.

About Franks painting
About
Company social profiles
Similar jobs
Backend SDE II
Responsibilities
- Software Engineering
- Design and develop highly scalable, available, reliable, secure and fault tolerant
systems with minimal guidance for a market leader in the logistics industry
- Partner with team members on functional and nonfunctional requirements and
spread design philosophy, goals and improve the code quality across the team
- Research new technologies and tools that enable building the next generation of
our services
- Provide technology leadership to the team and foster engineering excellence
- Product Delivery
- Partner with product managers to define and execute on the feature roadmap
- Translate business requirements into scalable and extensible design
- Coordinate with various cross functional teams on planning and execution
- Maintaining automated build / test / deployment environments
Qualifications
- Software Engineering
- Should have at least 3 years of hands on experience in designing, developing,
testing and deploying applications on Java, Ruby, Kotlin, Python, Node or Go for
large scale applications
- Deep knowledge of one of the programming language they have experience in
- Proficient in OOP and Design Patterns, experience with functional programming
would be a plus
- Data modelling experience in Relational Databases
- Ability to design and implement low latency RESTful services
- Product Delivery
- Ability to scope, review and refine user stories for technical completeness and to
alleviate dependency risks.
- Well versed in working with agile methodologies which includes phases such as
design, development, code review, testing and release management
- Ability to have worked in a CI/CD environment, with hands on experience with Git
or any similar source code management tools
- Product Maintenance
- Experience troubleshooting server performance issues such as memory tuning,
GC tuning, resource leaks etc
- Continuously refactor applications to ensure high quality design
Technologies Used
Below are few of the technologies that we work on:
Type Technology
Web Application Framework Ruby on Rails, Ktor, AWS Lambda
Languages Ruby, Java, Kotlin, Javascript, Python
Datastores PostgreSQL, Aerospike, Redis, Amazon Redshift, DynamoDb
Communication HTTP, Amazon SQS, Sidekiq, Amazon SNS
Server Management Amazon ECS, Docker
Product Overview
● You will be contributing to products concerning both customers and partner drivers.
● Product sectors include:
○ Growth: You’ll build tools to help boost user growth on the platform including our
industry best driver on-boarding, training and certification system, referral
system, and lead management models.
○ Lifecycle Management: Build tools to help users engage with the platform
better, which includes rewards and recognition module, subscription service,
account management tools, partner and customer wallets and payout modules,
and churn detection systems among others.
○ Transaction Experience: You’ll help deliver the most delightful booking
experience to our customers and drivers. As part of this team, you’ll be
responsible for our core booking system, pricing and payment systems, location
tracking and filtering services, fraud prevention systems, and in-app ticketing and
support among others.
○ Fulfilment: As part of the fulfilment team, you’ll work on systems which ensure
high degree of ride fulfilment on the platform. Tools including allocation
methodologies and system, dynamic pricing, dynamic partner routing, and
partner re-activation tools among others.
○ Enterprise Solutions: You’ll help Porter’s enterprise customers achieve delivery
excellence. You’ll build tools for contract management, fleet management, fleet
and route optimisation tools, alerting and monitoring tools, and analytics suite
among others.

|
Product Based Client:
A multinational technology and e-commerce company based in the United States is widely recognized as one of the world's largest online retailers. In addition to e-commerce, it is a major player in cloud computing through its cloud services division and has expanded into areas such as streaming services, artificial intelligence, and smart devices.
Essential Job Functions:
Top 3 responsibilities
• Taking for operational work.
• Monitoring data pipelines.
• Addressing/Triaging customer tickets
Qualifications:
Exp: 1+ Years
• Skillset:Core Java, Data Structures, Al
- BE/BTech degree in CS/IT with more than 7 CGPA or similar.
- 5 to 8 years of proven experience as a Frontend Web UI engineer or similar role.
- Must have good understanding of Data Structures/Algorithms/Databases and other CS concepts.
- Should be able to design/implement/deploy end-to-end systems.
- Good/Hands on experience with Angular 8+ and scripting programming languages like JavaScript/Typescript.
- Good/Hands on experience with HTML5, CSS, SCSS, Angular Material or any other UI libraries
- Good/Hands on experience in writing the unit tests.
- Must have worked designing the Angular Modules based on the UI/UX provided with RxJs, NgRx, Websockets etc.
- Should be inquisitive enough to pick and work on multiple programming languages and frameworks based on specific cases.
- Having worked in at least one of the cloud computing services like AWS/Azure/Google Cloud is a plus.
- Good Knowledge on Dockers/Kubernetes is a plus.
- Having basic understanding of (or having worked in) server-side web frameworks like NodeJS, Flask, Django is a plus.


Training –
Training undergraduate science students to develop Games using software such as Unity, Unreal Engine, C# & C++ programming language. Should be able to clearly explain to students - OOP’s concept, programming logics & algorithms. Also, should be fully conversant with 12th level Mathematics and Physics concepts (such as Vector, Coordinate System, Matrices, Quaternion etc.) used in game programming
Specific Skill Set :
- Strong working knowledge and experience of C#, C++ & Game engine (Unity3D, unreal engine, Cocos2d etc…) its application in game development is must & required (training, working experience)
- Very strong knowledge of OOP’s concept (Such as Encapsulation, Inheritance, polymorphism etc.), programming logics & Algorithms is mandatory
- Thorough with Mathematics, Physics & its Concepts (such as Vector, Coordinate System, Matrices, Quaternion etc.)
- Good communicator (both oral and written) in English
- Self-motivated, initiator and results-oriented
- Should demonstrate positive attitude, high motivation and interpersonal skills
Minimum/Maximum/ Work Experience Required: – 3-5 years
Any other skill set:
Enjoys working with people of all ages, from youth to parents and College staff
Efficiently organized, with the ability to maintain detailed records
Ability to execute events in a well-coordinated and planned manner Encouraging Compassionate
Time management and follow-up skills
* Software professional who are passionate to teach and share knowledge, will be preferred.

We are looking for a Senior Python Developer to produce large scale distributed software solutions. You’ll be part of a cross-functional team that’s responsible for the complete software development life cycle, from conception to deployment.
If you’re also familiar with Agile methodologies, we’d like to meet you.
Responsibilities:
Work with development teams and product managers to ideate software solutions Design client-side and server-side architecture Build the front-end of applications through appealing visual design Develop and manage well-functioning databases and applications Write effective APIs Test software to ensure responsiveness and efficiency Troubleshoot, debug and upgrade software Create security and data protection settings Write technical documentation
Requirements
Proven experience as a Python Developer or similar role Knowledge on Python, Django, MongoDB, Elasticsearch, AWS Excellent communication and teamwork skills Great attention to detail Organizational skills An analytical mind Experience on Apache Kafka, Hbase and Graph DB is an added bonus
Can apply for internship .Freshers are also welcome.


The iOS Developer is responsible for the development and maintenance of native mobile code on the iOS operating systems. This person utilizes their knowledge of mobile development and hardware capabilities as an integral part of the software development team.
The role requires an energetic and self-motivated individual with excellent communication, organization, and technical skills to work cross functionally.
Responsibilities:
- Create compelling device specific user interface and experiences
- Build Prototypes
- Optimize performance
- Keep up to date on the latest industry trends in mobile technologies
- Collaborate with development team and product owners to analyze, design, and implement user stories using an agile methodology
- Write high-quality code that complies with design specifications and meets development and support requirements.
- Develop unit tests and test changes using an agile methodology.
- Use a variety of tools to perform unit testing, automated builds, and source control.
- Participate as a member in Agile teams, and work with other team member to review user stories, estimate effort for user stories, and participate in sprint reviews.
Required Skills:
- 5+ years experience in Objective-C, Swift and Cocoa development
- Experience publishing applications to the App Store
- Experience with RESTful API to connect iOS applications to backend services
- Experience with Test Driven Development (TDD)
- Experience with Source Control like Git
- Understanding of Apple's design principles and interface guidelines
- Ability to understand and write SQL code
- Experience with Apple Pay is a huge plus
- Familiarity with continuous integration
- Ability to work in a fast-paced, high-effort, dynamic work environment
- Fast learner of new and emerging technologies
- Development experience with highly trafficked apps
- Excellent verbal, written, and interpersonal communication skills
- Undergraduate degree in the field of computer science or equivalent
- Able to handle multiple tasks in a fast paced environment





