Customer Success Specialist

Strong Creative Video Production / Content Strategy Leadership Profile

Mandatory (Experience 1) – Must have 2+ YOE in Video Production & video content creation for B2C / Fin-Tech digital platforms.

Mandatory (Experience 2) – Must have extensive hands-on experience in storyboarding, scripting, copywriting, and video production processes (concept to execution).

Mandatory (Core Skill 1) – Must be proficient in AI-driven content creation tools and video production/editing software (Adobe Premiere Pro, Final Cut Pro, After Effects, Photoshop, etc.), along with familiarity in prototyping/automation tools.

Mandatory (Core Skill 2) – Strong expertise in video-led content strategy, project management, digital marketing principles, and performance tracking (CTR, engagement, conversions, SEO best practices).

Mandatory (Portfolio) – Must have a strong portfolio of video content strategy, production, and execution, showcasing work across diverse digital formats (explainer videos, product demos, customer storytelling, social content).

Mandatory (Company) - Social-first Digital Agencies, OR eCommerce / B2C Brands OR New-age internet companies

We seek a sharp, driven, and experienced Product Manager to lead our investments vertical, focusing primarily on mutual funds. This role requires someone who understands investment products deeply, has a user-first mindset, and can work seamlessly with design, tech, and business teams to build scalable solutions.

Key Responsibilities:

● - Own and evolve the investment products roadmap, with a strong focus on mutual funds.

● Understand advisor/distributor needs and translate them into intuitive product experiences.

● Collaborate closely with Tech, design, and sales to deliver high-impact product features.

● Conduct data-driven analysis to identify trends, performance, and growth opportunities.

● Ensure regulatory compliance and smooth integration with AMCs and backend systems.

● Conceptualise and run campaigns for employees and partners to drive product engagement and sales.

● Drive product adoption and engagement with internal teams and end users.

Requirements:

● 3+ years of product management or relevant experience in the financial services industry.

● Solid knowledge of investment products, especially mutual funds.

● Strong analytical and problem-solving skills with a data-oriented mindset.

● High attention to detail and structured thinking.

● Bonus: experience in sales or working closely with sales/distribution teams.

● Excellent communication and interpersonal skills; ability to influence cross-functional stakeholders.

● Business-savvy with a passion for improving customer outcomes. 

Job Title: Executive Assistant to the CEO

Location: Hyderabad

Experience Required: 1-2 years in an executive support role

Job Summary:

We are seeking a highly organized and proactive Executive Assistant to provide comprehensive administrative and operational support to the CEO. The ideal candidate will have at least 2 years of experience in managing executive schedules, coordinating meetings, and handling stakeholder relationships. This role demands a detail-oriented individual who is experienced in project management, document handling, and task tracking, with the ability to work in a fast-paced, dynamic environment. Experience in client management, social media handling, and process management is a plus.

Key Responsibilities:

• Calendar & Schedule Management:
• Organize and manage the CEO's daily schedule, including meetings, appointments, and events.
• Prioritize the CEO’s tasks and schedule based on urgency, importance, and stakeholder needs.
• Handle last-minute changes in the schedule efficiently and with professionalism.
• Meeting Coordination & Communication:
• Arrange and coordinate internal and external meetings, ensuring proper agenda preparation, briefings, and timely follow-ups.
• Send timely reminders for meetings and tasks to the CEO and relevant stakeholders.
• Communicate effectively with clients, stakeholders, and cross-functional teams to facilitate smooth operations.
• Client & Stakeholder Management:
• Manage client relationships and communications, ensuring strong and proactive interactions with key stakeholders.
• Coordinate with departments to facilitate cross-functional collaboration and manage client expectations.
• Task Prioritization & Project Management:
• Track the CEO's ongoing projects and tasks using project management tools (such as Trello, Asana, Monday.com, etc.).
• Maintain task lists, set deadlines, and ensure timely follow-up to meet project goals and company timelines.
• Develop and maintain Standard Operating Procedures (SOPs) for operational processes and legal documentation.
• Assist in document segregation, proofreading, and analysis, ensuring accuracy and compliance.
• Social Media & Communication:
• Handle the CEO’s high-profile social media accounts, ensuring content is aligned with the company’s brand and reputation.
• Oversee social media content planning, proofreading posts, and ensuring consistency across platforms.
• Document Preparation & Reporting:
• Prepare reports, presentations, and proposals for internal and external stakeholders.
• Ensure all documents are well-organized and stored for easy retrieval.
• Experience in creating and maintaining analytical dashboards to provide data insights to the CEO.
• Legal Documentation & SOP Development:
• Support the CEO with legal documentation processes, review of contracts, and document segregation.
• Develop and update Standard Operating Procedures (SOPs) as required to ensure consistency in operations.
• Cross-departmental Communication:
• Act as a liaison between the CEO and different departments to ensure processes run smoothly.
• Manage cross-departmental communication to facilitate better collaboration on key projects.
• Contact Management:
• Maintain an organized list of business contacts, stakeholders, and clients.
• Ensure the contact database is regularly updated and easily accessible for business use.

Key Skills and Qualifications:

• 2+ years of experience in an Executive Assistant or similar role, preferably with exposure to client and stakeholder management.
• Bachelor’s degree or relevant certification preferred.
• Proficient in project management tools (e.g., Asana, Trello, Monday.com) and office tools (MS Office Suite, Google Workspace).
• Strong organizational and multitasking skills with the ability to prioritize tasks based on urgency and importance.
• Experience in client relationship management, document preparation, and proofreading.
• Knowledge of social media management and handling high-profile social accounts.
• Experience in creating presentations, proposals, and reports.
• Strong verbal and written communication skills with the ability to communicate effectively with internal teams and external clients.
• Exceptional attention to detail and the ability to meet deadlines consistently.
• Experience in developing and maintaining SOPs and handling legal documentation is a plus.

Why Join Us:

• Gain exposure to high-level decision-making processes while supporting the CEO directly.
• Opportunity to work in a dynamic, fast-paced environment with opportunities for personal and professional growth.
• Competitive salary and benefits package.

Job Title: Flutter Mobile App Developer

Department: Engineering

Summary:

We are looking for a talented Flutter Mobile App Developer to join our team. The ideal

candidate will have a strong understanding of Flutter and Dart, as well as experience

developing mobile apps for Android and iOS. The successful candidate will be

responsible for designing, developing, testing, and deploying high-quality mobile apps

that meet the needs of our users.

Responsibilities:

● Design, develop, test, and deploy mobile apps using Flutter and Dart

● Work with product managers and designers to gather requirements and translate

them into technical specifications

● Work with other engineers to build and maintain our mobile app codebase

● Stay up-to-date on the latest Flutter and Dart developments

● Participate in code reviews and provide feedback on code quality

● Mentor and train junior engineers

Qualifications:

● Bachelor's degree in Computer Science or a related field

● 4+ years of experience developing mobile apps using Flutter and Dart

● 1+ years of experience with commonly used 3rd party libraries and services,

push notifications and app analytics

● Experience with building video streaming and messaging apps is a huge plus

● Strong problem-solving and debugging skills

● Excellent written and verbal communication skills

Benefits:

● Competitive salary and benefits package

● Opportunity to work on challenging and interesting projects

● Collaborative and supportive work environment

● Chance to make a real impact on the lives of our users

Responsibilities:

.Create exclusive distributors, exclusive super stockists and business associates for the company towards business growth.

.Guide, coordinate and make strategic marketing plans for the sales team working under his jurisdiction.

.Keep abreast with stock reports, inventory, product orders, re-order etc.

Requirements:

.Bachelor's degree in business, marketing or a related field.

.Experience in sales, marketing or related field.

.Strong communication skills.

.Excellent organizational skills.

.Proficient in Word, Excel, Outlook, and Powerpoint.

You’ll be our: Interaction Design Manager

You’ll be based at: IBC Knowledge Park, Bengaluru

You’ll be aligned with: Customer Experience Lead

You’ll be the member of: Customer Experience Team

What you’ll do :

As a design leader, you will be working with Product managers, Experience managers and Engineering teams to define strategies and lead the creation of great unparalleled customer experiences

You will be owning & driving the quality of Customer and Business-facing interfaces designed across customer journeys

You will be designing how designers design. Dream, explore, create, and nurture other designers’ skills and processes, identifying areas for improvement through collaborating across functions at company

Involve yourself in increasing the effectiveness of the entire team by helping to define and adapt design processes that elevate the productivity and well-being of the Interaction Design Team

Manage communication and documentation within the interaction design team, partner with other functions, external contacts, and contribute to a company-wide understanding of the role of design

Introduce new ideas, new processes, and new tools to best support an efficient process, creative work, and consistently high-quality execution

Facilitate project scheduling, establish deadlines, ensure the team is aware of key milestones, lead team meetings, and coordinate creative/design reviews throughout the entire product lifecycle

Here’s what we are looking for:

6-9 years in Interaction Design, with an emphasis on digital product design

Experienced in managing design team and comes with a deep understanding of design methodology and the creative process

Experienced in collaboration and building relationships - interfacing with Research, Product, Marketing, and Engineering teams

Experienced in scoping, managing, and facilitating design sprints and workshops with large interdisciplinary teams

Must be driven by outcomes and committed to continuous learning

Experience in working with rapid-growth companies or startups is an added advantage

What you'll bring :

Degree in design from Tier 1 Design schools would be preferred but is not a mandate

6-9 years of relevant experience

Essential Skills:

• MS BizTalk
• Good Experience in Mapping, Orchestration, Deployments.
• Good to have experience in System Support (Operations)
• Knowledge on different Adapters/Configurations

Preferred Skills:

• Development Experience or Knowledge on MS Azure – Logic Apps, Functions, Service Bus, Storage.
• BizTalk 360
• C# or any Programming language basics
• Azure DevOps (CI/CD)

Job Description:-

• Job Title:- PHP Developers
• :- 2-4 years
• Work Location:- CG Road, Ahmedabad
• Job Type: Full-time
• Day shift:- Monday to Saturday
• Office 10 to 7:30pm

Skills:-

• Strong experience with PHP / WordPress / Laravel. Laravel is a must.
• Strong experience with JavaScript / JQuery
• Experience with HTML / CSS
• Experience with MySQL with profiling and query optimization and Linux understanding is a must.
• In depth knowledge of object-oriented PHP and Laravel 5 PHP Framework
• Strong skills in PHP based framework
• Developers with deep knowledge and experience of building WordPress CMS websites, plugins, theme development & customization.
• Experience with MVC, Entity Framework, Webform, Web API, and business layer and front-end technologies Understanding of front-end technologies such as HTML5, CSS3
• Knowledge in AngularJS, NodeJS, MongoDB preferred.
• Solve complex performance problems and architectural challenges.
• Keep abreast of new trends and best practices in web development.

Skill Set:

• Strong knowledge in SQL Server
• Program and develop SQL scripts, tables, views, stored procedures, functions, triggers & constraints.
• Scripting (PowerShell, shell scripting)
• Azure Database (Nice to have)
• Experience with backups, restores and recovery models.
• Familiarity with database design, documentation and coding.

 Responsibilities: 

• Configures and validates database backup routines on a regular basis.
• Establish a regular data retention plan.
• Optimizes database performance through the use of database performance tuning techniques and tools.
• Require extensive familiarity with data management principles and best practices in order to properly store, migrate, and structure data for multiple applications.