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Customer Success Specialist
Customer Success Specialist
Franks painting's logo

Customer Success Specialist

Gary McFerran's profile picture
Posted by Gary McFerran
0 - 50 yrs
₹8L - ₹15L / yr
Remote only
Skills
Customer Relationship Management (CRM)
Customer Service
Customer Support
Customer Success

Responsibilities:

  • Onboarding and Training:
  • Guide new customers through the onboarding process, ensuring a smooth and efficient implementation.
  • Conduct training sessions and provide educational resources to help customers maximize the value of our products/services.
  • Relationship Management:
  • Build and maintain strong, long-term relationships with assigned customers.
  • Serve as the primary point of contact for customer inquiries and concerns.
  • Proactively engage with customers to understand their needs and challenges.
  • Customer Advocacy:
  • Act as the voice of the customer within the organization, providing feedback to product and development teams.
  • Identify opportunities to improve the customer experience and advocate for customer-centric solutions.


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Shubham Vishwakarma

Full Stack Developer - Averlon
I had an amazing experience. It was a delight getting interviewed via Cutshort. The entire end to end process was amazing. I would like to mention Reshika, she was just amazing wrt guiding me through the process. Thank you team.
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About Franks painting

Founded :
2022
Type :
Product
Size :
100-500
Stage :
Bootstrapped

About

N/A

Company social profiles

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Shubham Vishwakarma

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I had an amazing experience. It was a delight getting interviewed via Cutshort. The entire end to end process was amazing. I would like to mention Reshika, she was just amazing wrt guiding me through the process. Thank you team.
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