Senior Customer Success Manager

About Us

We are a Y Combinator backed company (YC W21) and have closed our pre-series A round. Backed by experienced founders/CXOs/directors from renowned companies like WhatsApp, Lulu group, OYO, Netflix, Pepsico, Cleartax, InMobi etc. to add to our team.

In 2025, Businessonbot has grown 20% MoM, March'25, MRR and inched towards profitability in Q1 of FY 2025. We target a massive wave of D2C businesses in India. In the year 2025, we are the market leader in our domain. There’s never been a more exciting time to be in BusinessOnBot.

We are on a mission to help a million+ consumer brands with automated sales and user acquisition via omni channels (WhatsApp/Instagram/Email and SMS)

Position Overview:

We are looking for motivated and enthusiastic individuals to join our product team as an Associate Product Manager (APM) or Product Manager (PM). The exact designation will be determined based on your performance during the interview process.

In this role, you will play a key part in shaping our product roadmap as we transition from a WhatsApp-centric approach to a true omnichannel strategy. You will contribute to driving product initiatives across marketing, support & AI verticals, collaborating with cross-functional teams to deliver impactful solutions for our customers.

This role is well-suited for candidates who are curious, analytical, and user-obsessed, whether you are early in your product journey (APM) or already have some prior experience leading product initiatives (PM).

Key Responsibilities:

1. Develop Product Strategy:

* Formulate strategies for various product verticals along with the KPIs.

* Collaborate to develop a 3-6 month product roadmap supported by qualitative and quantitative research.

2. Define Product Requirements:

* Provide detailed product requirements to the engineering team, focusing on the 'why' and 'what' aspects, allowing design and engineering teams the flexibility to decide on the 'how' of implementation.

3. Customer and Stakeholder Interaction:

* Engage extensively with customers and stakeholders, demonstrating empathy and effective communication to understand their needs and feedback.

**4. Build Consensus:**

* Facilitate consensus across stakeholders—Customer/Customer Success, GTM, development—by clearly articulating product decisions and choices.

* Collaborate with stakeholders to define product strategy, roadmap, and success metrics.

5. Execute with Speed:

* Operate with agility and efficiency, ensuring rapid execution in a high-growth startup environment.

* Work with engineering and design teams to deliver solutions with speed and agility.

6. Product Evangelism:

* Act as a product evangelist to build awareness and understanding among both internal and external stakeholders.

What Makes You a Good Fit

1. First-Principle Thinker: You approach problems from their fundamental truths and build up from there.

2. Curious Mind: You have an insatiable curiosity and eagerness to learn.

3. User-Focused: You are always eager to spend time with potential users to understand their problems, requirements, and needs.

4. Experience: You have 1-2 years of experience as an Associate Product Manager/Product Manager for B2B (SaaS preferred), with ownership from concept to launch.

5. Product Adoption: You have experience addressing concerns around product adoption.

6. Customer Interviews: You are comfortable conducting customer interviews remotely and in person, with a deep empathy for customer workflows and pain points.

7. Methodologies: You have working knowledge of lean methodology, agile, and iterative development.

8. Analytical Skills: You possess an analytical background, capable of driving business sense from data.

9. Stakeholder Management: You can handle pressure from multiple stakeholders and have experience driving solutions by working with developers, QA, and other internal & external stakeholders.

Benefits:

* Flexible working hours

* Work closely with the founders

* Access to standard company benefits.

* Opportunities for career growth and skill development.

Join us at BusinessOnBot and be part of our transformative journey as we expand our product offerings, empowering businesses to achieve their full potential through innovative technology solutions.

Job Title: Java Full Stack Developer

Experience: 6+ Years

Locations: Bangalore, Mumbai, Pune, Gurgaon

Work Mode: Hybrid

Notice Period: Immediate Joiners Preferred / Candidates Who Have Completed Their Notice Period

About the Role

We are looking for a highly skilled and experienced Java Full Stack Developer with a strong command over backend technologies and modern frontend frameworks. The ideal candidate will have deep experience with Java, ReactJS, and DevOps tools like Jenkins, Docker, and basic Kubernetes knowledge. You’ll be contributing to complex software solutions across industries, collaborating with cross-functional teams, and deploying production-grade systems in a cloud-native, CI/CD-driven environment.

Key Responsibilities

• Design and develop scalable web applications using Java (Spring Boot) and ReactJS
• Collaborate with UX/UI designers and backend developers to implement robust, efficient front-end interfaces
• Develop and maintain CI/CD pipelines using Jenkins, ensuring high-quality software delivery
• Containerize applications using Docker and ensure smooth deployment and orchestration using Kubernetes (basic level)
• Write clean, modular, and testable code and participate in code reviews
• Troubleshoot and resolve performance, reliability, and functional issues in production
• Work in Agile teams and participate in daily stand-ups, sprint planning, and retrospective meetings
• Ensure all security, compliance, and performance standards are met in the development lifecycle

Mandatory Skills

• Backend: Java, Spring Boot
• Frontend: ReactJS
• DevOps Tools: Jenkins, Docker
• Containers & Orchestration: Basic knowledge of Kubernetes
• Strong understanding of RESTful services and APIs
• Familiarity with Git and version control workflows
• Good understanding of SDLC, Agile/Scrum methodologies

Position Overview:

We are seeking a proactive and results-driven Business Development Representative to join our team. The ideal candidate will play a key role in driving the growth of our company by identifying new business opportunities, building and maintaining strong client relationships, and contributing to the overall success and expansion of our business.

Responsibilities:

Identify and research potential clients, markets, and business opportunities to drive company growth.

Develop and implement strategic plans to expand the company's customer base and market presence.

Build and maintain strong relationships with new and existing clients, addressing their needs and concerns to ensure their satisfaction.

Collaborate with the sales and marketing teams to create and implement effective strategies for business growth.

Requirements:

Ability to work independently and collaboratively in a team environment.

If you are a recent undergrad/grad who.

. has 1-2 years experience

. loves connecting with people and can understand them with empathy

. is a smooth negotiator with flawless English

. is highly self-motivated, hungry to learn and have impact

. gets excel and mental maths

. has good taste in dining out and all things refined

. is smart, diligent and nice

Goal-oriented and self-motivated with a passion for achieving results.

Juleo is an equal opportunity employer. We value diversity and are committed to creating an inclusive environment for all employees.

Location: Mumbai

Experience: 10 Yrs. Exp. (Preferably in MEP/HVAC Industry)

Salary: 50000 INR

Opening: 1

Key Responsibilities:

 Develop and implement effective recruitment strategies to attract top talent in the

HVAC/MEP industry, including sourcing candidates through various channels such as

job boards, social media, professional networks, Consultancies, and industry

associations.

 Collaborate with Department HOD’s to understand staffing needs and develop job

descriptions and requirements for open positions.

 Proactively source and identify qualified candidates for a variety of roles within the

HVAC/MEP field, including engineers, sale engineers, project managers, and several

other positions.

 experience and screening and assessment of candidates to evaluate their skills,

experience, and fit for specific roles.

 Coordinate and schedule interviews with HOD’s.

 Conduct thorough interviews with candidates to assess their technical competence,

cultural fit, and alignment with company values.

 Communicate effectively with candidates regarding the status of their applications,

next steps, and job offers.

 Promote the company's employer brand to attract and retain top talent in the

HVAC/MEP industry.

 Maintain accurate and up-to-date records of recruitment activities, including candidate

profiles, interview notes, and hiring metrics.

Qualifications:

 Bachelor’s degree in human resources, Business Administration, or related field.

 Proven experience as a Talent Acquisition Specialist or Recruiter, with a focus on the

HVAC/MEP industry or related sectors.

 In-depth knowledge of recruitment best practices, sourcing techniques, and candidate

assessment methods.

 Strong understanding of HVAC and MEP disciplines, including technical skills and

qualifications required for various roles.

 Excellent communication, interpersonal, and negotiation skills.

 Ability to build relationships with candidates, hiring managers, and external partners.

 Highly organized with the ability to manage multiple priorities and deadlines

effectively.

As an IT Technical Lead, you will play a crucial role in managing and leading a team of IT professionals. You will be responsible for providing technical guidance, overseeing project execution, and ensuring the successful delivery of IT solutions. Your expertise will be instrumental in driving innovation, implementing best practices, and maintaining a high level of technical excellence within the organization.

Key Responsibilities:

Team Leadership: Lead a team of IT professionals, including developers, engineers, and support staff. Provide guidance, mentorship, and technical expertise to ensure team members' growth and success. Foster a collaborative and positive work environment.

Technical Strategy and Planning: Develop and implement a strategic technical roadmap aligned with the organization's goals and objectives. Stay up to date with emerging technologies and trends, and assess their applicability to the organization's IT infrastructure. Make recommendations for technology adoption or enhancements.

Project Management: Oversee the execution of IT projects, including resource allocation, task assignments, and timelines. Collaborate with stakeholders to gather requirements, define project scope, and ensure successful project delivery. Monitor project progress, identify and mitigate risks, and resolve issues as they arise.

Technical Expertise: Serve as a subject matter expert in various IT domains, such as software development, infrastructure management, cybersecurity, and data management. Stay informed about industry best practices and provide guidance on technical standards, frameworks, and methodologies. Conduct research and evaluation of new technologies to support business objectives.

Collaboration and Communication: Collaborate with cross-functional teams, including business stakeholders, product managers, and other IT teams. Effectively communicate technical concepts and solutions to both technical and non-technical stakeholders. Foster strong relationships with external vendors and partners.

Troubleshooting and Issue Resolution: Assist in troubleshooting complex technical issues and provide guidance to team members in resolving them. Identify root causes, implement corrective actions, and develop preventive measures to avoid similar issues in the future. Ensure the timely resolution of critical incidents.

Continuous Improvement: Drive continuous improvement initiatives within the IT department by identifying areas for optimization, streamlining processes, and implementing automation where applicable. Promote a culture of innovation, learning, and knowledge sharing within the team.

Qualifications and Requirements:

Bachelor's degree in Computer Science, Information Technology, or a related field (or equivalent work experience).

Proven experience in a technical leadership role, managing and leading a team of IT professionals.

Strong technical background in one or more IT domains, such as software development, infrastructure management, cybersecurity, or data management.

In-depth knowledge of industry best practices, emerging technologies, and trends.

Proficiency in project management methodologies and tools.

Excellent communication and interpersonal skills, with the ability to convey complex technical concepts to both technical and non-technical stakeholders.

Strong problem-solving and troubleshooting abilities.

Demonstrated ability to drive innovation, implement process improvements, and foster a culture of continuous learning.

HR Coordinater (female only)

Casey Group, an Odisha based FMCG Company looking for experienced female human resources-cum-sales coordinators to manage their marketing strategies and policies.

What You Will Do:

As a HR Coordinator you will make your impact in the organization by supporting the recruiting program and sales team in the following ways:

Recruitments:

• Understanding defined market attributes to assist in developing recruiting and sales strategies   for long term and sustained growth.
• To coordinate with the field sales staff regarding their daily work report and daily sales report.
• To motivate the field sales team to achieve their sales target.
• To help in day to day recruitment cycle through job postings, formulating HR policies, attendance management of the field sales team.
• To manage the payroll processing.
• Preliminary screening of resumes and conducting interview sessions of the sales force.
• To organize training and seminar sessions for the new joiners.
• To organize sales order and manage sales inventories of dealers, distributors and stockiest of the company.
• To perform other admin duties as and when required.

Qualifications:

Required:

• Education: MBA or Equivalent Degree with HR and marketing specialization.
• Experience Required: 1-2 yaers

Preferred Skills:

• She should be smart and presentable in approach.
• She should have knowledge on various job sites and postings.
• She should be a versatile and dynamic personality.
• She should have knowledge on sales coordination.
• She should be capable to manage and handle sales team sitting in the corporate office.
• She should have knowledge of payrolls, coordination, motivation and execution.
• She must be an MBA in HR & Marketing.
• She must be an experienced person having at least 1 year of experience.
• Must own a laptop of her own.

Location: Bhubaneswar, Odisha

Shift Timing: 9.30a.m. -6.30p.m.

CTC: upto 18k p.m.

Fulltime associate

Aakash Educational Services Limited (AESL) is a leading educational institution in India that provides comprehensive test preparatory services for students preparing for medical and engineering entrance examinations, school/board exams and competitive and scholarship exams such as NTSE, KVPY, and Olympiads.  The “Aakash” brand is associated with quality test preparation and a proven student selection track record in various medical and engineering entrance examinations

• Building and supporting backend and frontend development of websites and application projects
• Producing appropriate and effective technical solutions
• Working with a wider, distributed technology and project management teams to meet deadlines and maintain a high standard of code quality
• Understanding, defining, and communicating functional and non-functional requirements
• Working with our technical directors and project managers to define, scope, and estimate projects and features
• Working with QA teams to address bugs and ensure our work output is of the best quality

• Excellent written and verbal English communication
• Full exposure to both backend and frontend development on Drupal platforms
• A strong and demonstrable background working with Drupal, especially 8/9
• Experience building custom integrations, services, and modules within Drupal as well as integrating with APIs
• Strong in Data Structure and Algorithm
• Experience with Drupal templating using HTML5, CSS (SCSS is a bonus), and JavaScript and also the Twig templating engine
• Competent with MySQL and optimising query and table performance within a Drupal platform
• Working with cloud platforms like AWS
• BE/B.Tech/MCA with 4+ years of experience in Drupal implementation
• Strong experience in CI/CD processes (Jenkins, pipelines etc.)
• Should have a good understanding of OOPs concept and Design Patterns like
• Good Understanding of workflows

Hey 

We are looking for freelance Android Developers for our new startup. 

If you believe you are a developer who can follow all best practices and create quality apps, only then apply for this job. 

We can allow you to work on your desired time frames each week, but we are strict about deadlines. 

We expect you to be good at

- Managing rest services 
- Managing cache and permanent storage

- Preparing pixel perfect UI which is compatible with all screen sizes (designs will be given)

- Daily pushing your code using Git 

- Writing clean and understandable code

All the best!