Customer Success Jobs in Bangalore (Bengaluru)
Customer Success Associate
at Quizizzat Quizizzat Quizizz



Customer Support Associate
at Crelio Healthat Crelio Health



Customer Success & Support (US & Latin America)
at GaragePlugat GaragePlugat GaragePlug



Customer Success & Support
at GaragePlugat GaragePlugat GaragePlug



Sr. Product Specialist
at Kekaat Kekaat Keka






Sales officer
at Linking Spaces Technologies Pvt Ltdat Linking Spaces Technologies Pvt Ltd



Relationship associate
at Linking Spaces Technologies Pvt Ltdat Linking Spaces Technologies Pvt Ltd



Customer Success Manager
at the world’s first real-time cross channel marketing automation built on an intelligent and secure Customer Data Platform for Enterprises.at the world’s first real-time cross channel marketing automation built on an intelligent and secure Customer Data Platform for Enterprises.



Customer Success Manager
at Zeviat Zeviat Zevi



Customer support executive
at vindhya e-infomediaat vindhya e-infomedia



Inside Sales Representative
at Globalshiksha.comat Globalshiksha.com



Customer Success Manager
at Freight Commerce Solutions Pvt. Ltd.at Freight Commerce Solutions Pvt. Ltd.



Lead - Customer Engagement and Retention
at Zolveat Zolveat Zolve






Customer Success Engineer
at Acceldataat Acceldataat Acceldata









Associate - Customer Happiness
at Truwwat Truwwat Truww



Customer Service Manager
at Glamplusat Glamplusat Glamplus









Customer Support Executive
at Listed Fansat Listed Fansat Listed Fans



Product Support Manager
at Edulasticat Edulasticat Edulastic






Customer Success Manager
at Grow91at Grow91at Grow91



Customer Success Engineer
at HeadSpinat HeadSpinat HeadSpin






Consultant- Customer Support
at Curefitat Curefitat Curefit






Customer Support executive
at CONNEXIONS Bpo Services PVt LTdat CONNEXIONS Bpo Services PVt LTd



Data Migration Specialist
at SyndicationProat SyndicationPro



Customer Support Specialist
at SyndicationProat SyndicationPro



Customer Success Manager
at ColorTokensat ColorTokensat ColorTokens



Technical Project Manager
at reward360at reward360at reward360









Solutions Engineer
at Hasuraat Hasuraat Hasura



Architect/Principal Engineer
at Swiggyat Swiggyat Swiggy



Job description :- PSE at Swiggy not only contribute to the high-level Architecture of several systems but also contribute to the overall success of the product by driving technology and best practices in engineering in their respective teams.- They establish technology vision for respective teams and demonstrate how to solve a deeply complex and hard technical challenge, and help communicate that vision upward (leadership), inward (peers and engineering team) and outward (product & business teams)Job responsibilities :- Coming up with best practices to help the team achieve their technical tasks and continually thrive in improving the technology of the product/team.- Experiment with new & relevant technologies and tools, and drive adoption while measuring yourself on the impact you can create.- Implementation of long term technology vision for your team.- Responsible for end to end architecture, high level design/ low level design of various systems and applications that you are assigned to- Creating architectures & designs for new solutions around existing/new areas- Decide technology & tool choices for your team & be responsible for them.- Driving the adoption of best practices & regular Participation in code reviews, design reviews, architecture discussions.- Technically Hands-on, prior experience with scalable Architecture- Possess 8+ years of software engineering and product delivery experience, with strong- Excellent command over Data Structures and Algorithms- Exceptional coding skills in an Object-Oriented programming language (Java preferred)- Strong problem solving and analytical skills- Experience with web technologies, PHP/ Java, Python, Linux, Apache, MySQL, solr,- Good knowledge of distributed technologies, real time systems of high throughput, low latency and highly scalable systems- Experience with high performance websites catering to millions of daily traffic is a plusCompany profile : - Swiggy is India's largest food ordering and delivery platform. With a vision of Changing the Way India Eats, the company has more than 25,000 active restaurants partners across eleven cities in the country.- Swiggy's innovative technology, large and nimble delivery service, and customer focus enable a host of benefits including lightning fast deliveries, live order tracking, no restrictions on minimum order amounts, and strong customer support. With a huge a customer base and 5lac order per day. Swiggy is redefining the food tech industry.
Customer Success Manager
at Dataweave Pvt Ltdat Dataweave Pvt Ltd



Operations Executive (Voice & Non-Voice)
at Conneqt Business Solutionsat Conneqt Business Solutions



Inside Sales Executive
at Fabrikat Fabrikat Fabrik



Operations and Customer Success Intern
at Lumturoat Lumturoat Lumturo



Customer Support executive
at Dreams Realtyat Dreams Realty



*Female candidates only* Candidate with good communication skills in English and knowledge of Microsoft-Excel for calling customers and fixing appointments and followups from the data provided.
Customer Success Manager
at AIDAat AIDAat AIDA



Past SaaS Experience - MANDATORY Our Customer Success team advises and guides a wide variety of customers. You'll work closely with customers to discover their business needs and challenges and then coach them on the best ways to use AIDA platform to solve them. You will also work with AIDA's Account Executives, you'll provide input into their strategic customer plans, helping them to identify areas where existing customers could improve their use of AIDA or uncovering new uses for AIDA amongst their customer portfolio. We are looking for someone who: - Had had minimum 2 years working with SaaS (Mandatory) - Meticulous documentation and note-taking abilities - Agile; able to switch gears multiple times throughout the day - Exemplary time-management client-management skills - Passionate about technology and innovation with advanced computer skills Responsibilities: - Work with first-time AIDA clients to help ensure a successfully implemented mobile app - Uncover a client’s event-related goals and possess ability to strategize with multiple different types of clients - Serve as the client’s voice internally and provide feedback on how AIDA can better serve client needs - Identify potential opportunities for future account development - Comfortable demoing products in real-time (in-person and virtually) - Maintain an expert-level understanding of the AIDA's product and its offerings
Customer Support/Technical support
at BlogVaultat BlogVaultat BlogVault



Customer Support Role - Bangalore (India timings: 7-8 AM to 5 PM) We're looking for a technical support engineer to support our customers during India hours (India timings: 7-8 AM to 5 PM) with an experience of 1+ years. We're seeking a passionate and highly driven professional with prior experience of working in a software company - Prepefrable B2B. This role is ideal for someone who is consultative by nature and passionate about customer happiness. Responsibilities 1) Provide high-quality technical support over email and chat primarily to our customers across the Globe 2) Help our customers in all stages of usage of our product - during the trial, setup/configuration, and after-sales support 3) Making sure all customer issues that need resolution by the engineering team are followed through and resolved in a timely manner. 4) Keeping our Help/FAQ sections up to date. 5) Work with our engineering team to help them understand customer problems, reproduce them and fix them. 6) Work with our product team and contribute towards driving our product roadmap with real-world customer requirements Requirements 1) Very Strong written and verbal presentation/communication skills (MOST ESSENTIAL) 1) You must be great at understanding and be analyzing problems 2) You must have at least 1-year experience with customer support for a business/enterprise tool 3) You must be willing to work in the provided timings IST 7-8 AM - 5 AM) 4) You should have excellent spoken and written English communication skills 5) You should be a good writer, with the ability to help non-technical people understand technical aspects of our product. You should also be able to maintain our Help/FAQ. 6) An engineering/technical degree would be considered a strong advantage Apply with Your resume Your current CTC and expected CTC.
Customer Success Manager
at Wandertrails Services Pvt Ltdat Wandertrails Services Pvt Ltd



JOB RESPONSIBILITIES: Qualify leads and execute conversion of lead to the point of payment, booking confirmation, smooth delivery of experience and feedback collection, follow through. Liaise with Sales, Operations, Creative, Product teams to provide best in class services to every customer of Wandertrails Provide Metrics in terms of process, delivery and updates Follow a metrics driven approach to set up and implement best practices for CA/CX team Channel the feedback from the ground / customers to the Operations, Creative, Sales, CA/CX and Product teams so as to improve the overall user experience and ultimately help take the product to a state where “exceeding customer expectations” is the norm Implement the User Acquisition programs across given channels including hacks (online & offline) and other touchpoints to generate awareness and drive conversions Communicate with the target audiences through online & offline platforms, and maintain a continuous relationship To do everything needed to drive customers onto the platform and help them enjoy the experience of booking through Wandertrails Find, qualify and on-board new vendors on urgency basis, if and when required (in association with Sales & Operations teams)