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Customer Success Jobs in Bangalore (Bengaluru)

Explore top Customer Success Job opportunities in Bangalore (Bengaluru) from Top Companies & Startups. All jobs are added by verified employees who can be contacted directly below.
Founded 2015
Products and services{{j_company_types[1 - 1]}}
20-100 employees
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{{rendered_skills_map[skill] || skill}}
Location icon
Bengaluru (Bangalore)
Experience icon
1 - 4 years
Salary icon
Best in industry{{renderSalaryString({min: 500000, max: 1200000, duration: "undefined", currency: "INR", equity: false})}}

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Sangram Matkar
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Sangram Matkar
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Founded 2013
Products and services{{j_company_types[1 - 1]}}
100-500 employees
{{j_company_stages[2 - 1]}}
{{rendered_skills_map[skill] || skill}}
Location icon
Pune, Bengaluru (Bangalore), Hyderabad
Experience icon
1 - 3 years
Salary icon
Best in industry{{renderSalaryString({min: 300000, max: 500000, duration: "undefined", currency: "INR", equity: false})}}

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RUTUJA DANDNAIK picture
RUTUJA DANDNAIK
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RUTUJA DANDNAIK
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Founded 2017
Products and services{{j_company_types[1 - 1]}}
20-100 employees
{{j_company_stages[1 - 1]}}
{{rendered_skills_map[skill] || skill}}
Location icon
Remote, Bengaluru (Bangalore)
Experience icon
0 - 2 years
Salary icon
Best in industry{{renderSalaryString({min: 400000, max: 600000, duration: "undefined", currency: "INR", equity: false})}}

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Aditya Chikte picture
Aditya Chikte
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Aditya Chikte
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Founded 2017
Products and services{{j_company_types[1 - 1]}}
20-100 employees
{{j_company_stages[1 - 1]}}
{{rendered_skills_map[skill] || skill}}
Location icon
Remote, Bengaluru (Bangalore)
Experience icon
0 - 2 years
Salary icon
Best in industry{{renderSalaryString({min: 400000, max: 600000, duration: "undefined", currency: "INR", equity: false})}}

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Aditya Chikte picture
Aditya Chikte
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Aditya Chikte
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Founded 2012
Products and services{{j_company_types[3 - 1]}}
100-1000 employees
{{j_company_stages[3 - 1]}}
via Keka
{{rendered_skills_map[skill] || skill}}
Location icon
Hyderabad, Bengaluru (Bangalore)
Experience icon
4 - 8 years
Salary icon
Best in industry{{renderSalaryString({min: 800000, max: 1000000, duration: "undefined", currency: "INR", equity: false})}}

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Meghna Subramaniyan picture
Meghna Subramaniyan
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Meghna Subramaniyan
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Community Head

at at Top VC funded growth platform for knowledge creators.
at

Founded 2021
Products and services{{j_company_types[2 - 1]}}
0-10 employees
{{j_company_stages[1 - 1]}}
via Merito
{{rendered_skills_map[skill] || skill}}
Location icon
Remote, Gurugram, Bengaluru (Bangalore)
Experience icon
6 - 20 years
Salary icon
Best in industry{{renderSalaryString({min: 1500000, max: 3000000, duration: "undefined", currency: "INR", equity: false})}}

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Merito Talent
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Merito Talent
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Founded 2016
Products and services{{j_company_types[2 - 1]}}
20-100 employees
{{j_company_stages[2 - 1]}}
{{rendered_skills_map[skill] || skill}}
Location icon
Bengaluru (Bangalore)
Experience icon
1 - 2 years
Salary icon
Best in industry{{renderSalaryString({min: 360000, max: 460000, duration: "undefined", currency: "INR", equity: false})}}

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anushree vaish picture
anushree vaish
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anushree vaish
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Founded 2016
Products and services{{j_company_types[2 - 1]}}
20-100 employees
{{j_company_stages[2 - 1]}}
{{rendered_skills_map[skill] || skill}}
Location icon
Bengaluru (Bangalore)
Experience icon
0 - 2 years
Salary icon
Best in industry{{renderSalaryString({min: 300000, max: 400000, duration: "undefined", currency: "INR", equity: false})}}

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anushree vaish picture
anushree vaish
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anushree vaish
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Founded 2015
Products and services{{j_company_types[2 - 1]}}
0-10 employees
{{j_company_stages[1 - 1]}}
via HyrHub
{{rendered_skills_map[skill] || skill}}
Location icon
Bengaluru (Bangalore)
Experience icon
3 - 7 years
Salary icon
Best in industry{{renderSalaryString({min: 1000000, max: 2000000, duration: "undefined", currency: "INR", equity: false})}}

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Ashwitha Naik picture
Ashwitha Naik
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Ashwitha Naik
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Founded 2021
Products and services{{j_company_types[1 - 1]}}
0-20 employees
{{j_company_stages[2 - 1]}}
via Zevi
{{rendered_skills_map[skill] || skill}}
Location icon
Bengaluru (Bangalore)
Experience icon
2 - 6 years
Salary icon
Best in industry{{renderSalaryString({min: 400000, max: 600000, duration: "undefined", currency: "INR", equity: false})}}

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Shyam N picture
Shyam N
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Shyam N
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Founded 2006
Products and services{{j_company_types[2 - 1]}}
1000-5000 employees
{{j_company_stages[3 - 1]}}
{{rendered_skills_map[skill] || skill}}
Location icon
Bengaluru (Bangalore)
Experience icon
0 - 1 years
Salary icon
Best in industry{{renderSalaryString({min: 100000, max: 150000, duration: "undefined", currency: "INR", equity: false})}}

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Santhoshi Shekar
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Santhoshi Shekar
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Founded 2011
Products and services{{j_company_types[1 - 1]}}
100-500 employees
{{j_company_stages[3 - 1]}}
{{rendered_skills_map[skill] || skill}}
Location icon
Bengaluru (Bangalore)
Experience icon
0 - 10 years
Salary icon
Best in industry{{renderSalaryString({min: 100000, max: 300000, duration: "undefined", currency: "INR", equity: false})}}

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Career | The Wellness Shop picture
Career | The Wellness Shop
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Career | The Wellness Shop
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Founded 2015
Products and services{{j_company_types[1 - 1]}}
20-100 employees
{{j_company_stages[2 - 1]}}
{{rendered_skills_map[skill] || skill}}
Location icon
Mumbai, Bengaluru (Bangalore)
Experience icon
3 - 8 years
Salary icon
Best in industryBest in industry

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Nitika Goyal picture
Nitika Goyal
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Nitika Goyal
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Founded 2022
Products and services{{j_company_types[2 - 1]}}
0-10 employees
{{j_company_stages[1 - 1]}}
{{rendered_skills_map[skill] || skill}}
Location icon
Bengaluru (Bangalore)
Experience icon
5 - 9 years
Salary icon
Best in industry{{renderSalaryString({min: 4000000, max: 6000000, duration: "undefined", currency: "INR", equity: false})}}

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Karishma D picture
Karishma D
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Karishma D
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Founded 2012
Products and services{{j_company_types[3 - 1]}}
100-1000 employees
{{j_company_stages[3 - 1]}}
via Keka
{{rendered_skills_map[skill] || skill}}
Location icon
Hyderabad, Bengaluru (Bangalore)
Experience icon
4 - 15 years
Salary icon
Best in industry{{renderSalaryString({min: 200000, max: 900000, duration: "undefined", currency: "INR", equity: false})}}

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Mridhula Subramaniyan picture
Mridhula Subramaniyan
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Mridhula Subramaniyan
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Founded 2018
Products and services{{j_company_types[1 - 1]}}
100-500 employees
{{j_company_stages[2 - 1]}}
{{rendered_skills_map[skill] || skill}}
Location icon
Bengaluru (Bangalore)
Experience icon
5 - 9 years
Salary icon
Best in industry{{renderSalaryString({min: 1000000, max: 3000000, duration: "undefined", currency: "INR", equity: false})}}

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Richa  Kukar picture
Richa Kukar
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Richa Kukar
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Founded 2015
Products and services{{j_company_types[3 - 1]}}
20-100 employees
{{j_company_stages[1 - 1]}}
via Qrata
{{rendered_skills_map[skill] || skill}}
Location icon
Mumbai, Pune, Bengaluru (Bangalore)
Experience icon
4 - 15 years
Salary icon
Best in industry{{renderSalaryString({min: 1800000, max: 3000000, duration: "undefined", currency: "INR", equity: false})}}

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Rayal Rajan picture
Rayal Rajan
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Rayal Rajan
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Project Manager - Customer Success

at at SaaS Product Company
at

Founded 2018
Products and services{{j_company_types[2 - 1]}}
10-50 employees
{{j_company_stages[1 - 1]}}
{{rendered_skills_map[skill] || skill}}
Location icon
Bengaluru (Bangalore)
Experience icon
8 - 12 years
Salary icon
Best in industry{{renderSalaryString({min: 1200000, max: 2500000, duration: "undefined", currency: "INR", equity: false})}}

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Ashwani Behl picture
Ashwani Behl
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Ashwani Behl
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Founded 2020
Products and services{{j_company_types[3 - 1]}}
20-100 employees
{{j_company_stages[1 - 1]}}
via Truww
{{rendered_skills_map[skill] || skill}}
Location icon
Bengaluru (Bangalore)
Experience icon
1 - 3 years
Salary icon
Best in industry{{renderSalaryString({min: 300000, max: 500000, duration: "undefined", currency: "INR", equity: false})}}

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Nischay Nahata picture
Nischay Nahata
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Nischay Nahata
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Founded 2020
Products and services{{j_company_types[1 - 1]}}
20-100 employees
{{j_company_stages[2 - 1]}}
{{rendered_skills_map[skill] || skill}}
Location icon
Bengaluru (Bangalore)
Experience icon
5 - 7 years
Salary icon
Best in industry{{renderSalaryString({min: 400000, max: 900000, duration: "undefined", currency: "INR", equity: false})}}

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Jisha A picture
Jisha A
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Jisha A
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Customer Success Agent

at at Believe that their dogs deserve the best. (B1)
at

Founded 2013
Products and services{{j_company_types[2 - 1]}}
10-50 employees
{{j_company_stages[1 - 1]}}
{{rendered_skills_map[skill] || skill}}
Location icon
Bengaluru (Bangalore)
Experience icon
0 - 5 years
Salary icon
Best in industry{{renderSalaryString({min: 300000, max: 500000, duration: "undefined", currency: "INR", equity: false})}}

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HR Vanishree picture
HR Vanishree
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HR Vanishree
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Customer Success Agents

at at Believe that their dogs deserve the best. (B1)
at

Founded 2013
Products and services{{j_company_types[2 - 1]}}
10-50 employees
{{j_company_stages[1 - 1]}}
{{rendered_skills_map[skill] || skill}}
Location icon
Bengaluru (Bangalore)
Experience icon
0 - 5 years
Salary icon
Best in industry{{renderSalaryString({min: 300000, max: 500000, duration: "undefined", currency: "INR", equity: false})}}

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HR Vanishree picture
HR Vanishree
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HR Vanishree
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Founded 2021
Products and services{{j_company_types[1 - 1]}}
0-20 employees
{{j_company_stages[2 - 1]}}
{{rendered_skills_map[skill] || skill}}
Location icon
Bengaluru (Bangalore), Delhi, Gurugram, Noida, Ghaziabad, Faridabad
Experience icon
2 - 6 years
Salary icon
Best in industry{{renderSalaryString({min: 300000, max: 500000, duration: "undefined", currency: "INR", equity: false})}}

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Akash Tanwar picture
Akash Tanwar
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Akash Tanwar
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Founded 2011
Products and services{{j_company_types[1 - 1]}}
100-500 employees
{{j_company_stages[3 - 1]}}
{{rendered_skills_map[skill] || skill}}
Location icon
Remote, Bengaluru (Bangalore)
Experience icon
4 - 12 years
Salary icon
Best in industry{{renderSalaryString({min: 1000000, max: 1500000, duration: "undefined", currency: "INR", equity: false})}}

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Archana R picture
Archana R
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Archana R
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Customer Integration Engineer

at at Sequoia funded SaaS startup
at

Founded 2015
Products and services{{j_company_types[3 - 1]}}
20-100 employees
{{j_company_stages[1 - 1]}}
via Qrata
{{rendered_skills_map[skill] || skill}}
Location icon
Bengaluru (Bangalore)
Experience icon
2 - 3 years
Salary icon
Best in industry{{renderSalaryString({min: 1200000, max: 2000000, duration: "undefined", currency: "INR", equity: false})}}

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Prajakta Kulkarni picture
Prajakta Kulkarni
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Prajakta Kulkarni
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Founded 2021
Products and services{{j_company_types[1 - 1]}}
0-20 employees
{{j_company_stages[1 - 1]}}
via Grow91
{{rendered_skills_map[skill] || skill}}
Location icon
Bengaluru (Bangalore)
Experience icon
1 - 8 years
Salary icon
Best in industry{{renderSalaryString({min: 500000, max: 800000, duration: "undefined", currency: "INR", equity: false})}}

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Sayantan Pan picture
Sayantan Pan
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Sayantan Pan
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Founded 2015
Products and services{{j_company_types[1 - 1]}}
100-500 employees
{{j_company_stages[2 - 1]}}
{{rendered_skills_map[skill] || skill}}
Location icon
Bengaluru (Bangalore)
Experience icon
2 - 5 years
Salary icon
Best in industry{{renderSalaryString({min: 1000000, max: 2500000, duration: "undefined", currency: "INR", equity: false})}}

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Vishnu Alil
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Vishnu Alil
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Customer Success

at at Our client company is into Education. (KS1)
at

Founded 2013
Products and services{{j_company_types[2 - 1]}}
10-50 employees
{{j_company_stages[1 - 1]}}
{{rendered_skills_map[skill] || skill}}
Location icon
Bengaluru (Bangalore)
Experience icon
2 - 5 years
Salary icon
Best in industry{{renderSalaryString({min: 600000, max: 800000, duration: "undefined", currency: "INR", equity: false})}}

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savitha Rajesh picture
savitha Rajesh
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savitha Rajesh
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Founded 2016
Products and services{{j_company_types[1 - 1]}}
20-100 employees
{{j_company_stages[2 - 1]}}
{{rendered_skills_map[skill] || skill}}
Location icon
Bengaluru (Bangalore)
Experience icon
1 - 2 years
Salary icon
Best in industry{{renderSalaryString({min: 300000, max: 350000, duration: "undefined", currency: "INR", equity: false})}}

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Priyanka Anand
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Priyanka Anand
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Customer Success Lead

at at Edtech Startup
at

Founded 2015
Products and services{{j_company_types[3 - 1]}}
20-100 employees
{{j_company_stages[1 - 1]}}
via Qrata
{{rendered_skills_map[skill] || skill}}
Location icon
Bengaluru (Bangalore)
Experience icon
4 - 10 years
Salary icon
Best in industry{{renderSalaryString({min: 1000000, max: 2500000, duration: "undefined", currency: "INR", equity: false})}}

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Prajakta Kulkarni picture
Prajakta Kulkarni
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Prajakta Kulkarni
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Founded 2014
Products and services{{j_company_types[3 - 1]}}
20-100 employees
{{j_company_stages[3 - 1]}}
{{rendered_skills_map[skill] || skill}}
Location icon
Bengaluru (Bangalore)
Experience icon
1 - 3 years
Salary icon
Best in industry{{renderSalaryString({min: 200000, max: 400000, duration: "undefined", currency: "INR", equity: false})}}

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Leon Lurshay
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Leon Lurshay
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Founded 2018
Products and services{{j_company_types[1 - 1]}}
20-100 employees
{{j_company_stages[3 - 1]}}
{{rendered_skills_map[skill] || skill}}
Location icon
Remote, Bengaluru (Bangalore)
Experience icon
0 - 2 years
Salary icon
Best in industryBest in industry

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FirstPrinciples Hiring
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Founded 2018
Products and services{{j_company_types[1 - 1]}}
20-100 employees
{{j_company_stages[3 - 1]}}
{{rendered_skills_map[skill] || skill}}
Location icon
Remote, Bengaluru (Bangalore)
Experience icon
1 - 2 years
Salary icon
Best in industryBest in industry

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FirstPrinciples Hiring
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Founded 2016
Products and services{{j_company_types[1 - 1]}}
100-500 employees
{{j_company_stages[3 - 1]}}
{{rendered_skills_map[skill] || skill}}
Location icon
Remote, Bengaluru (Bangalore)
Experience icon
4 - 10 years
Salary icon
Best in industry{{renderSalaryString({min: 1200000, max: 2000000, duration: "undefined", currency: "INR", equity: false})}}

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Founded 2007
Products and services{{j_company_types[3 - 1]}}
100-1000 employees
{{j_company_stages[3 - 1]}}
{{rendered_skills_map[skill] || skill}}
Location icon
Bengaluru (Bangalore)
Experience icon
10 - 16 years
Salary icon
Best in industry{{renderSalaryString({min: 2000000, max: 2600000, duration: "undefined", currency: "INR", equity: false})}}

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Swapna Venkat
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Team Leader( Repayment & Collections)

at at Indias No. 1 EdTech company
at

Founded 2017
Products and services{{j_company_types[2 - 1]}}
10-50 employees
{{j_company_stages[1 - 1]}}
{{rendered_skills_map[skill] || skill}}
Location icon
Bengaluru (Bangalore)
Experience icon
3 - 6 years
Salary icon
Best in industry{{renderSalaryString({min: 400000, max: 600000, duration: "undefined", currency: "INR", equity: false})}}

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Vikramjeet Sethi
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Founded 2005
Products and services{{j_company_types[2 - 1]}}
200-500 employees
{{j_company_stages[3 - 1]}}
via zyoin
{{rendered_skills_map[skill] || skill}}
Location icon
Bengaluru (Bangalore)
Experience icon
5 - 8 years
Salary icon
Best in industry{{renderSalaryString({min: 2500000, max: 4000000, duration: "undefined", currency: "INR", equity: false})}}

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Pratibha Yadav
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Founded 2017
Products and services{{j_company_types[2 - 1]}}
20-100 employees
{{j_company_stages[2 - 1]}}
via Hasura
{{rendered_skills_map[skill] || skill}}
Location icon
Remote, Bengaluru (Bangalore), San Francisco
Experience icon
3 - 7 years
Salary icon
Best in industry{{renderSalaryString({min: 2000000, max: 4000000, duration: "undefined", currency: "INR", equity: false})}}

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Sushma Bhaskar
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Founded 2014
Products and services{{j_company_types[1 - 1]}}
500-1000 employees
{{j_company_stages[2 - 1]}}
via Swiggy
{{rendered_skills_map[skill] || skill}}
Location icon
Bengaluru (Bangalore)
Experience icon
8 - 20 years
Salary icon
Best in industry{{renderSalaryString({min: 5000000, max: 8000000, duration: "undefined", currency: "INR", equity: false})}}

Job description :- PSE at Swiggy not only contribute to the high-level Architecture of several systems but also contribute to the overall success of the product by driving technology and best practices in engineering in their respective teams.- They establish technology vision for respective teams and demonstrate how to solve a deeply complex and hard technical challenge, and help communicate that vision upward (leadership), inward (peers and engineering team) and outward (product & business teams)Job responsibilities :- Coming up with best practices to help the team achieve their technical tasks and continually thrive in improving the technology of the product/team.- Experiment with new & relevant technologies and tools, and drive adoption while measuring yourself on the impact you can create.- Implementation of long term technology vision for your team.- Responsible for end to end architecture, high level design/ low level design of various systems and applications that you are assigned to- Creating architectures & designs for new solutions around existing/new areas- Decide technology & tool choices for your team & be responsible for them.- Driving the adoption of best practices & regular Participation in code reviews, design reviews, architecture discussions.- Technically Hands-on, prior experience with scalable Architecture- Possess 8+ years of software engineering and product delivery experience, with strong- Excellent command over Data Structures and Algorithms- Exceptional coding skills in an Object-Oriented programming language (Java preferred)- Strong problem solving and analytical skills- Experience with web technologies, PHP/ Java, Python, Linux, Apache, MySQL, solr,- Good knowledge of distributed technologies, real time systems of high throughput, low latency and highly scalable systems- Experience with high performance websites catering to millions of daily traffic is a plusCompany profile : - Swiggy is India's largest food ordering and delivery platform. With a vision of Changing the Way India Eats, the company has more than 25,000 active restaurants partners across eleven cities in the country.- Swiggy's innovative technology, large and nimble delivery service, and customer focus enable a host of benefits including lightning fast deliveries, live order tracking, no restrictions on minimum order amounts, and strong customer support. With a huge a customer base and 5lac order per day. Swiggy is redefining the food tech industry.

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Surendra Motamarri
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Founded 2011
Products and services{{j_company_types[3 - 1]}}
100-1000 employees
{{j_company_stages[2 - 1]}}
{{rendered_skills_map[skill] || skill}}
Location icon
Bengaluru (Bangalore)
Experience icon
4 - 4 years
Salary icon
Best in industryBest in industry

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Megha M
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Founded 2004
Products and services{{j_company_types[3 - 1]}}
100-1000 employees
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Bengaluru (Bangalore)
Experience icon
0 - 3 years
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Best in industry{{renderSalaryString({min: 200000, max: 200000, duration: "undefined", currency: "INR", equity: false})}}

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Priyanka Parida
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Founded 2018
Products and services{{j_company_types[1 - 1]}}
0-20 employees
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via Fabrik
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Bengaluru (Bangalore)
Experience icon
0 - 1 years
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Best in industry{{renderSalaryString({min: 100000, max: 100000, duration: "undefined", currency: "INR", equity: false})}}

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Puneet Badrinath
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Founded 2019
Products and services{{j_company_types[2 - 1]}}
0-20 employees
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Location icon
Bengaluru (Bangalore)
Experience icon
0 - 1 years
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Best in industry{{renderSalaryString({min: 120000, max: 126000, duration: "MONTH", currency: "INR", equity: false})}}

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Rajath Kedilaya
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Founded 2012
Products and services{{j_company_types[2 - 1]}}
20-100 employees
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Location icon
Bengaluru (Bangalore)
Experience icon
0 - 3 years
Salary icon
Best in industry{{renderSalaryString({min: 200000, max: 300000, duration: "undefined", currency: "INR", equity: false})}}

*Female candidates only* Candidate with good communication skills in English and knowledge of Microsoft-Excel for calling customers and fixing appointments and followups from the data provided.

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Founded 2014
Products and services{{j_company_types[1 - 1]}}
20-100 employees
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via AIDA
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Location icon
Bengaluru (Bangalore)
Experience icon
3 - 9 years
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Best in industry{{renderSalaryString({min: 700000, max: 1800000, duration: "undefined", currency: "INR", equity: false})}}

Past SaaS Experience - MANDATORY Our Customer Success team advises and guides a wide variety of customers. You'll work closely with customers to discover their business needs and challenges and then coach them on the best ways to use AIDA platform to solve them. You will also work with AIDA's Account Executives, you'll provide input into their strategic customer plans, helping them to identify areas where existing customers could improve their use of AIDA or uncovering new uses for AIDA amongst their customer portfolio. We are looking for someone who: - Had had minimum 2 years working with SaaS (Mandatory) - Meticulous documentation and note-taking abilities - Agile; able to switch gears multiple times throughout the day - Exemplary time-management client-management skills - Passionate about technology and innovation with advanced computer skills Responsibilities: - Work with first-time AIDA clients to help ensure a successfully implemented mobile app - Uncover a client’s event-related goals and possess ability to strategize with multiple different types of clients - Serve as the client’s voice internally and provide feedback on how AIDA can better serve client needs - Identify potential opportunities for future account development - Comfortable demoing products in real-time (in-person and virtually) - Maintain an expert-level understanding of the AIDA's product and its offerings

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Pallav Barah
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Founded 2012
Products and services{{j_company_types[1 - 1]}}
20-100 employees
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Location icon
Bengaluru (Bangalore)
Experience icon
0 - 4 years
Salary icon
Best in industry{{renderSalaryString({min: 300000, max: 800000, duration: "undefined", currency: "INR", equity: false})}}

Customer Support Role - Bangalore (India timings: 7-8 AM to 5 PM) We're looking for a technical support engineer to support our customers during India hours (India timings: 7-8 AM to 5 PM) with an experience of 1+ years. We're seeking a passionate and highly driven professional with prior experience of working in a software company - Prepefrable B2B. This role is ideal for someone who is consultative by nature and passionate about customer happiness. Responsibilities 1) Provide high-quality technical support over email and chat primarily to our customers across the Globe 2) Help our customers in all stages of usage of our product - during the trial, setup/configuration, and after-sales support 3) Making sure all customer issues that need resolution by the engineering team are followed through and resolved in a timely manner. 4) Keeping our Help/FAQ sections up to date. 5) Work with our engineering team to help them understand customer problems, reproduce them and fix them. 6) Work with our product team and contribute towards driving our product roadmap with real-world customer requirements Requirements 1) Very Strong written and verbal presentation/communication skills (MOST ESSENTIAL) 1) You must be great at understanding and be analyzing problems 2) You must have at least 1-year experience with customer support for a business/enterprise tool 3) You must be willing to work in the provided timings IST 7-8 AM - 5 AM) 4) You should have excellent spoken and written English communication skills 5) You should be a good writer, with the ability to help non-technical people understand technical aspects of our product. You should also be able to maintain our Help/FAQ. 6) An engineering/technical degree would be considered a strong advantage Apply with Your resume Your current CTC and expected CTC.

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Bushra Salauddin
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Founded 2016
Products and services{{j_company_types[2 - 1]}}
20-100 employees
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Location icon
Bengaluru (Bangalore)
Experience icon
1 - 3 years
Salary icon
Best in industry{{renderSalaryString({min: 200000, max: 600000, duration: "undefined", currency: "INR", equity: false})}}

JOB RESPONSIBILITIES:  Qualify leads and execute conversion of lead to the point of payment, booking confirmation, smooth delivery of experience and feedback collection, follow through.  Liaise with Sales, Operations, Creative, Product teams to provide best in class services to every customer of Wandertrails  Provide Metrics in terms of process, delivery and updates  Follow a metrics driven approach to set up and implement best practices for CA/CX team  Channel the feedback from the ground / customers to the Operations, Creative, Sales, CA/CX and Product teams so as to improve the overall user experience and ultimately help take the product to a state where “exceeding customer expectations” is the norm  Implement the User Acquisition programs across given channels including hacks (online & offline) and other touchpoints to generate awareness and drive conversions  Communicate with the target audiences through online & offline platforms, and maintain a continuous relationship  To do everything needed to drive customers onto the platform and help them enjoy the experience of booking through Wandertrails  Find, qualify and on-board new vendors on urgency basis, if and when required (in association with Sales & Operations teams)

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