About MyOperator
MyOperator is a Business AI Operator, a category-leader that unifies WhatsApp, Calls, and AI-powered chat & voice bots into one intelligent business communication platform. Unlike fragmented communication tools, MyOperator combines automation, intelligence, and workflow integration to help businesses run WhatsApp campaigns, manage calls, deploy AI chatbots, and track performance — all from a single, no-code platform. Trusted by 12,000+ brands including Amazon, Domino's, Apollo, and Razorpay, MyOperator enables faster responses, higher resolution rates, and scalable customer engagement — without fragmented tools or increased headcount.
Role Overview
The Team Lead Customer Success will lead a team of Customer Success Representatives, ensuring high levels of customer satisfaction, retention, and growth. This role involves managing team performance, driving process improvements, and fostering strong customer relationships.
Responsibilities:
Revenue Growth and Retention:
- Drive upsell and cross-sell initiatives to maximize customer value.
- Implement strategies for revenue retention and expansion within the existing customer base.
- Monitor and improve product adoption rates among customers.
- Develop and execute churn management strategies to minimize customer attrition.
Team Leadership and Management:
- Lead, mentor, and develop a team of Customer Success Representatives
- Set team goals, monitor performance, and provide regular feedback and coaching.
- Conduct performance reviews and identify training needs.
- Ensure team adherence to established processes and best practices.
Customer Relationship Management:
- Oversee and manage key customer relationships.
- Address and resolve escalated customer issues in a timely and effective manner.
- Proactively identify and mitigate potential customer risks.
- Drive customer satisfaction and loyalty initiatives.
Client Onboarding:
- Oversee the onboarding process for new clients, ensuring a satisfactory experience.
- Develop and refine onboarding procedures to facilitate future upsell and cross-sell opportunities.
Process Improvement and Optimization:
- Identify areas for process improvement within the Customer Success department.
- Develop and implement strategies to enhance efficiency and effectiveness.
- Monitor key metrics and generate reports on team and customer performance.
- Utilize data to make informed decisions and drive continuous improvement.
Collaboration and Communication:
- Collaborate with other departments, including Sales, Product, and Support, to ensure a seamless customer experience.
- Communicate effectively with team members, management, and customers.
- Participate in meetings and provide updates on team activities and customer issues.
Qualifications
- Bachelor’s degree in Business Administration, Marketing, or a related field.
- 3+ years of experience in customer success and account management.
- 2+ years of prior experience in a team lead or management role.
- Proven experience in customer success, account management,
- Proven team management experience.
- Strong communication, interpersonal, and problem-solving skills.
- Proficiency in CRM software and other relevant tools.
- Experience in the cloud telephony or SaaS industry is a plus.
Key Skills:
- Leadership and team management
- Customer relationship management
- Process improvement
- Communication and interpersonal skills
- Problem-solving
- Data analysis
- CRM software proficiency
Additional Information
- Opportunity for growth and advancement.
- Dynamic and collaborative work environment
- Chance to work with cutting-edge technology and solutions.
Shubham Vishwakarma
Full Stack Developer - Averlon
About MyOperator - VoiceTree Technologies
About
MyOperator is a Business AI Operator and a category leader that unifies WhatsApp, Calls, and AI-powered chat & voice bots into one intelligent business communication platform.
Unlike fragmented communication tools, MyOperator combines automation, intelligence, and workflow integration to help businesses run WhatsApp campaigns, manage calls, deploy AI chatbots, and track performance — all from a single no-code platform.
Trusted by 12,000+ brands including Amazon, Domino's, Apollo, and Razorpay, MyOperator enables faster responses, higher resolution rates, and scalable customer engagement.
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NextJs (Next.js)
JavascriptCompany: CorpCare
Title: Head of Engineering/ Head of Product
Location: Mumbai (work from office)
CTC: Annual CTC Up to 25 Lacs
About Us:
CorpCare is India’s first all-in-one corporate funds and assets management platform. We offer a single-window solution for corporates, family offices, and HNIs. We assist corporates in formulating and managing treasury management policies and conducting reviews with investment committees and the board.
Job Summary:
The Head of Engineering will be responsible for overseeing the development, implementation, and management of our corporate funds and assets management platform. This role demands a deep understanding of the broking industry/Financial services industry, software engineering, and product management. The ideal candidate will have a robust background in engineering leadership, a proven track record of delivering scalable technology solutions, and strong product knowledge.
Key Responsibilities:
- Develop and communicate a clear engineering vision and strategy aligned with our broking and funds management platform.
- Conduct market research and technical analysis to identify trends, opportunities, and customer needs within the broking industry.
- Define and prioritize the engineering roadmap, ensuring alignment with business goals and customer requirements.
- Lead cross-functional engineering teams (software development, QA, DevOps, etc.) to deliver high-quality products on time and within budget.
- Oversee the entire software development lifecycle, from planning and architecture to development and deployment, ensuring robust and scalable solutions.
- Write detailed technical specifications and guide the engineering teams to ensure clarity and successful execution.
- Leverage your understanding of the broking industry to guide product development and engineering efforts.
- Collaborate with product managers to incorporate industry-specific requirements and ensure the platform meets the needs of brokers, traders, and financial institutions.
- Stay updated with regulatory changes, market trends, and technological advancements within the broking sector.
- Mentor and lead a high-performing engineering team, fostering a culture of innovation, collaboration, and continuous improvement.
- Recruit, train, and retain top engineering talent to build a world-class development team.
- Conduct regular performance reviews and provide constructive feedback to team members.
- Define and track key performance indicators (KPIs) for engineering projects to ensure successful delivery and performance.
- Analyze system performance, user data, and platform metrics to identify areas for improvement and optimization.
- Prepare and present engineering performance reports to senior management and stakeholders.
- Work closely with product managers, sales, marketing, and customer support teams to align engineering efforts with overall business objectives.
- Provide technical guidance and support to sales teams to help them understand the platform's capabilities and competitive advantages.
- Engage with customers, partners, and stakeholders to gather feedback, understand their needs, and validate engineering solutions.
Requirements:
- BE /B. Tech - Computer Science
- MBA a plus, not required
- 5+ years of experience in software engineering, with at least 2+ years in a leadership role.
- Strong understanding of the broking industry and financial services industry.
- Proven track record of successfully managing and delivering complex software products.
- Excellent communication, presentation, and interpersonal skills.
- Strong analytical and problem-solving abilities.
- Experience with Agile/Scrum methodologies.
- Deep understanding of software architecture, cloud computing, and modern development practices.
Technical Expertise:
- Front-End: React, Next.js, JavaScript, HTML5, CSS3
- Back-End: Node.js, Express.js, RESTful APIs
- Database: MySQL, PostgreSQL, MongoDB
- DevOps: Docker, Kubernetes, AWS (EC2, S3, RDS), CI/CD pipelines
- Version Control: Git, GitHub/GitLab
- Other: TypeScript, Webpack, Babel, ESLint, Redux
Preferred Qualifications:
- Experience in the broking or financial services industry.
- Familiarity with data analytics tools and methodologies.
- Knowledge of user experience (UX) design principles.
- Experience with trading platforms or financial technology products.
This role is ideal for someone who combines strong technical expertise with a deep understanding of the broking industry and a passion for delivering high-impact software solutions.
Job Description:
We are looking for a dedicated and enthusiastic Customer Support Executive / Customer Service Representative to join our team. The ideal candidate should be passionate about customer service, possess strong communication skills, and have a keen eye for detail. Whether you're a seasoned professional or a fresh graduate eager to jumpstart your career, we welcome you to apply!
Key Responsibilities:
📞 Customer Support:
👉🏻 Provide exceptional customer service through email, WhatsApp, calls, and chatbots.
👉🏻 Address and resolve customer inquiries and complaints regarding products and dispatch.
👉🏻 Assist customers with product information, order status, and other related queries.
📲 Communication:
👉🏻 Maintain positive and professional behavior with customers at all times.
👉🏻 Respond promptly to customer queries and ensure all interactions are recorded accurately.
👉🏻 Use multiple communication channels (Mail/WhatsApp/Call/Bot) to manage customer interactions.
😇 Issue Resolution:
👉🏻 Identify and resolve customer issues efficiently.
👉🏻 Escalate complex issues to the appropriate departments when necessary.
👉🏻 Follow up with customers to ensure their concerns are resolved satisfactorily.
🛒 Order Management:
👉🏻 Assist customers with order placements, modifications, and cancellations.
👉🏻 Coordinate with the dispatch team to track orders and provide updates to customers.
👉🏻 Handle product returns, exchanges, and refunds as per company policies.
✍🏻 Product Knowledge:
👉🏻 Maintain in-depth knowledge of Right Human Nutrition’s products and services.
👉🏻 Provide accurate information to customers about product features, benefits, and usage.
Requirements:
🖥 Technical Skills:
👉🏻 Familiarity with customer service tools and software.
👉🏻 Basic knowledge of CRM systems.
👉🏻 Proficiency in using communication tools like email, WhatsApp, and call systems.
👩💼Experience:
👉🏻 Minimum of 1-2 years of experience in customer service or support roles (preferred).
👉🏻 Experience in handling customer queries through multiple channels (Mail/WhatsApp/Call/Bot).
👨💼Personal Attributes:
👉🏻 Strong problem-solving skills.
👉🏻 Ability to work independently and as part of a team.
👉🏻 High level of integrity and professionalism.
👉🏻 Patience and empathy in dealing with customer concerns.
How to Apply:
Please fill this form to apply for the job: https://forms.gle/4twmj2jd1iVuyoTc8
We look forward to welcoming a new member to our dynamic team!
NodeJS (Node.js)
MongoDB
ExpressInstrive is a Chennai-based start-up that provides high-quality Dev-ops solutions for clients worldwide. We strive to solve problems and create value in this increasingly digital world. Instrive was founded to create high-quality products and deliver great user experiences worldwide.
Several products are being developed for both in-house purposes and our overseas clients, and we are actively expanding our team of talented professionals.
We are constantly pushing the boundaries of what is possible, and our employees have the opportunity to be at the forefront of this innovation. Our flat organisational structure encourages open communication and idea-sharing and provides ample opportunities for employees to take ownership of their work and make a real impact.
As part of our ambitious product roadmap, we need senior developers with experience in NodeJS.
Your primary responsibility will be to develop UI components, processes, documentation, and an organisation-wide style guide that can be reused across all applications.
Roles and Responsibilities:
- Develop and maintain web applications using Node.js, Express, and related technologies
- Write clean, efficient, and well-documented code.
- Collaborate with the team to design and implement new features and functionality
- Troubleshoot and debug issues to ensure a smooth user experience
- Optimize application performance and scalability
- Participate in code reviews and ensure adherence to coding standards
- Keep up-to-date with the latest technologies and industry trends
- Work with other developers, project managers, and stakeholders to understand project requirements and deliver high-quality solutions
Desired Candidate Profile:
- 3-5 years of experience in web application development using Node.js
- Strong proficiency in JavaScript, including experience with popular libraries and frameworks such as Express.js, Nest.js, and Mongoose
- Experience with front-end technologies such as HTML, CSS, and JavaScript
- Knowledge of web protocols and technologies such as HTTP, REST, and WebSockets
- Experience with NoSQL databases such as MongoDB and SQL databases like MySQL, SQLite, PostgreSQL
- Experience with Git and version control
- Familiarity with Agile development methodologies
- Strong problem-solving and analytical skills
- Excellent communication skills, both verbal and written
- Adaptability to rapid change
Good to have:
- Experience with GraphQL and Apollo
- Familiarity with AWS, Azure, or Google Cloud Platform
- Experience with containerisation technologies such as Docker and Kubernetes
- Experience with unit testing, integration testing, and end-to-end testing frameworks
- Knowledge of microservices architecture and event-driven architecture
- Familiarity with cloud-based development tools such as AWS Lambda and Azure Functions
- Familiarity with load balancing, caching, and performance optimisation techniques
- Experience working with remote teams and communicating effectively with remote stakeholders.
Perks and Benefits:
By working at the intersection of product, strategy, and technology, you will learn how to make strategic decisions, prioritise product features against business objectives, and put the user first.
In addition to the exciting work, Instrive offers our employees a comprehensive benefits package. This includes health insurance, paid time off, and professional development and training opportunities, so our employees can continue to grow and advance in their careers.
We focus on fostering a positive and collaborative work environment and are committed to helping our employees reach their full potential.
You will make a meaningful impact and create lasting connections with our outstanding team, no matter where your career takes you.
PHP
Laravel
CodeIgniter
jQueryLooking for a Web Developer with good hands-on Experience in Laravel.
- Candidates have good Team Interactions.
Experience : 1 to 2 years
Responsibilities :
- Strong coding knowledge in Laravel Framework.
- Responsible for handling projects independently as well as collaboratively.
- Should be capable of handling multiple PHP projects.
- Analyse scope of work and time frame accordingly.
- Should have good analytical and problem solving skills.
- Ability to motivate teammates.
- Mentor and lead a team of junior developers.
- Provide technical guidance to development team members’
Key Skills:
Php, Laravel, MySQL, JavaScript, jQuery, HTML, CSS,DB
Added advantage to have : Code igniter, Angular
Job Types: Full-time, Walk-In preferred:immediate joinee
Python
Django
PostgreSQL
HTML/CSSjQueryLocation Delhi NCR
Opening Immediate
Search Context
Over 1.8 billion non-salaried informal sector workers globally, and roughly 700m Indians are
not eligible for pension or other social protection benefits. Without an urgent and effective
response to pension exclusion, they face the grim prospect of extreme poverty for over 20
years once they are too old to work.
pinBox is the only global pensionTech committed exclusively to mass-scale digital micropension inclusion among self-employed women and youth. We deploy our white-labelled,
API-enabled pension administration and delivery platform, our unique deployment model and
a simple and intuitive UI/UX to make access to regulated pension, savings and insurance
products easy and simple for non-salaried informal sector workers. We're working actively
with governments, regulators, multilateral aid agencies and leading financial inclusion
stakeholders in Asia and Africa. The pinBox model is already operating in Rwanda, Kenya
and India. We will expand to Bangladesh, Uganda, Chile, Indonesia and Nigeria by 2023.
Governments and pension regulators use the our pensionTech to jumpstart digital micropension and insurance inclusion among informal sector workers. Pension funds and insurers
use our pensionTech to build a mass market for their products beyond their traditional agentled customer base. Banks, MNOs, cooperatives, MFIs, fintech firms and gig-platforms use
our plug-and-play pensionTech to instantly offer an integrated social protection solution to
their clients, members and employees without any new investments in IT or capacity
enhancement.
We’ve recently completed our first equity fundraise to enhance our engineering, business
and delivery capacity and embark on the next stage of pinBox pensionTech development
and expansion. By 2025, we aim to enable and assist 100 million excluded individuals to
start saving for their old age in a secure, affordable and well-regulated environment.
pinBox is looking for senior software engineers who are deeply passionate about using IT to
solve difficult, real-life problems at scale across multiple countries.
The Senior Software Engineer will be expected to
1. Design, code, test, deploy and maintain applications to satisfy business requirements,
2. Plan and implement technical efforts through all phases of the software development
process,
3. Collaborate cross-functionally to make continuous improvements to the pinBox
pensionTech platform,
4. Help drive engineering plans through a broad approach to engineering quality
(consistent and thoughtful patterns, improved observability, unit and integration testing,
etc.),
5. Adhere to national and global architecture standards, risk management and security
policies,
6. Monitor the performance of applications and work with developers to continuously
improve and optimize performance.
The ideal candidate processes
1. An undergraduate degree in engineering,
2. At least 6 years’ experience as a software engineer or in a similar role,
3. Experience working with distributed version control systems such as Git / Mercurial
4. Frontend: Experience with HTML, CSS, bootstrap, Javascript, Jquery is necessary.
Experience with React / Angular will be an advantage,
5. Backend: Experience with Django/Python, PostgreSQL or any other RDBMS is
mandatory. Experience with Redis will be an advantage,
6. Experience in working with AWS / Azure / Google Cloud,
7. As our applications use a number of third party micro-services, experience with REST
APIs, as also with the Indian digital finance ecosystem (UPI, e-KYC) will be both
necessary and an advantage,
8. Critical thinking and problem-solving skills, and
9. Excellent teamwork and interpersonal skills, a keen eye for detail and the ability to
function effectively and proactively under tight deadlines.
.NET
C#Position Type: Full Time
Location: Hitech City, Hyderabad
Required Skills :
- Should have 3-8 years in .Net programming using .Net MVC or .Net Core.
- Must have hands-on experience with C# programming including .NET Framework, ASP.NET, and ADO.NET.
- Strong OOPS concepts and Unit Testing experience is a must.
- Experience on React.js is added advantage.
· Planning and coordinating with internal and external stakeholders to ensure project execution as per technical and functional specifications.
· Reviewing technical requirements and adapting those into a http://force.com/" target="_blank">Force.com application.
· Communicating with end-users to fully understand client expectations.
· Participating in and leading code-review sessions to identify potential project bottlenecks and suggest solutions.
· Requirement analysis, database design, coding, testing, implementation, and maintenance of Salesforce and associated software applications.
· Managing technical delivery of integrations and custom extensions.
· Providing hands-on support in software/application architecture, development, design, independent analysis, and problem resolution.
· Overseeing development, design, UI, and technology integration efforts for the effective completion of a project.
· http://salesforce.com/" target="_blank">Salesforce.com
· Guiding clients over technology, processes, and applications while updating them on regular project-related developments.
Who you are
· 4+ years of experience in http://force.com/" target="_blank">Force.com applications design, development, integration, AppExchange launch and support and minimum 2 years of hands-on experience in Salesforce Lightning development.
· Fluent in Salesforce Lightning. Extensive experience developing Lightning Components – both within the Salesforce Lightning Design System and by writing custom Lightning Components in Javascript within the Aura framework.
· Solid experience in Lightning component development and Salesforce customization.
· Convert business requirements into well-architected solutions that best leverage the http://salesforce.com/" target="_blank">Salesforce.com platform. Develop the technical Design, custom solution, and system design based on lightning platform
· Minimum of 2 year Lightning Component development experience.
· Minimum of 3+ year experience with Salesforce platform programming languages – Apex, Visualforce, Lightning Component framework.
· Minimum of 2 years experience with Lightning Design System framework.
· JavaScript, Remote Objects or JavaScript Remoting/events, JQuery, CSS
· Salesforce Static Resources Setup and usage of lightning apps and embedding in VF pages.
· Implementing REST integration (http://salesforce.com/" target="_blank">Salesforce.com web services API, REST API, JSON, Apex, HTML)
· Being a Certified http://force.com/" target="_blank">Force.com Developer is a must, an Advanced Developer is highly desirable
· Strong knowledge of Agile methodology
· Proficiency in Apex, Visualforce, Web Services, SOQL, AJAX, XML, Javascript, HTML
· Experience in SFDC customization, integration, and administration
· The ability to lead workshops and provide direction to your team members
· Excellent communication and presentation skills
Skills:- Salesforce, Salesforce Lightning, Integration, Salesforce Apex, and Visualforce.
Machine Learning (ML)
Data Science- Data & Analytics team is responsible to integrate new data sources and build data models, data dictionaries and machine learning models for the Wholesale Bank.
- The goal is to design and build data products to support squads in Wholesale Bank with business outcomes and development of business insights. In this Job Family we make a distinction between Data Analysts and Data Scientist. Both scientists as analysts work with data and are expected to write queries, work with engineering teams to source the right data, perform data munging (getting data into the correct format, convenient for analysis/interpretation) and derive information from data.
- The data analyst typically works on simpler structured SQL or similar databases or with other BI tools/packages. The Data Scientists are expected to build statistical models or be hands-on in machine learning and advanced programming.
- Role of Data Scientist to support our Corporate banking teams with insights gained from analyzing company data. The ideal candidate is adept at using large data sets to find opportunities for product and process optimization and using models to test the effectiveness of different courses of action. They must have strong experience using a variety of data mining/data analysis methods, using a variety of data tools, building and implementing models, using/creating algorithms and creating/running simulations. They must have banking or corporate banking experience.
6 Years - 10 Years
Analytics
- Should be comfortable in solving Wholesale Banking domain analytical solution within AI/ML platform
Adobe IllustratorWe’re looking for an UX Designer who will-
- Own end-to-end product design and produce usable designs iteratively.
- Be a member of our core design team and will work closely with product and engineering teams to research and design experiences for our customer facing android app, seller apps and associated platforms.
- Collaborate with user research teams in planning and executing user experience research processes like contextual interviews, card sorting, heuristic evaluations and usability testing.
- Research insights into viable design concepts and manifest them into seamless experiences.
React.js
Java
Angular (2+)
Follow CutshortShubham Vishwakarma
Full Stack Developer - Averlon