About MyOperator
MyOperator is a Business AI Operator, a category-leader that unifies WhatsApp, Calls, and AI-powered chat & voice bots into one intelligent business communication platform. Unlike fragmented communication tools, MyOperator combines automation, intelligence, and workflow integration to help businesses run WhatsApp campaigns, manage calls, deploy AI chatbots, and track performance — all from a single, no-code platform. Trusted by 12,000+ brands including Amazon, Domino's, Apollo, and Razorpay, MyOperator enables faster responses, higher resolution rates, and scalable customer engagement — without fragmented tools or increased headcount.
Role Overview
The Team Lead Customer Success will lead a team of Customer Success Representatives, ensuring high levels of customer satisfaction, retention, and growth. This role involves managing team performance, driving process improvements, and fostering strong customer relationships.
Responsibilities:
Revenue Growth and Retention:
- Drive upsell and cross-sell initiatives to maximize customer value.
- Implement strategies for revenue retention and expansion within the existing customer base.
- Monitor and improve product adoption rates among customers.
- Develop and execute churn management strategies to minimize customer attrition.
Team Leadership and Management:
- Lead, mentor, and develop a team of Customer Success Representatives
- Set team goals, monitor performance, and provide regular feedback and coaching.
- Conduct performance reviews and identify training needs.
- Ensure team adherence to established processes and best practices.
Customer Relationship Management:
- Oversee and manage key customer relationships.
- Address and resolve escalated customer issues in a timely and effective manner.
- Proactively identify and mitigate potential customer risks.
- Drive customer satisfaction and loyalty initiatives.
Client Onboarding:
- Oversee the onboarding process for new clients, ensuring a satisfactory experience.
- Develop and refine onboarding procedures to facilitate future upsell and cross-sell opportunities.
Process Improvement and Optimization:
- Identify areas for process improvement within the Customer Success department.
- Develop and implement strategies to enhance efficiency and effectiveness.
- Monitor key metrics and generate reports on team and customer performance.
- Utilize data to make informed decisions and drive continuous improvement.
Collaboration and Communication:
- Collaborate with other departments, including Sales, Product, and Support, to ensure a seamless customer experience.
- Communicate effectively with team members, management, and customers.
- Participate in meetings and provide updates on team activities and customer issues.
Qualifications
- Bachelor’s degree in Business Administration, Marketing, or a related field.
- 3+ years of experience in customer success and account management.
- 2+ years of prior experience in a team lead or management role.
- Proven experience in customer success, account management,
- Proven team management experience.
- Strong communication, interpersonal, and problem-solving skills.
- Proficiency in CRM software and other relevant tools.
- Experience in the cloud telephony or SaaS industry is a plus.
Key Skills:
- Leadership and team management
- Customer relationship management
- Process improvement
- Communication and interpersonal skills
- Problem-solving
- Data analysis
- CRM software proficiency
Additional Information
- Opportunity for growth and advancement.
- Dynamic and collaborative work environment
- Chance to work with cutting-edge technology and solutions.
Shubham Vishwakarma
Full Stack Developer - Averlon
About MyOperator - VoiceTree Technologies
About
MyOperator is a Business AI Operator and a category leader that unifies WhatsApp, Calls, and AI-powered chat & voice bots into one intelligent business communication platform.
Unlike fragmented communication tools, MyOperator combines automation, intelligence, and workflow integration to help businesses run WhatsApp campaigns, manage calls, deploy AI chatbots, and track performance — all from a single no-code platform.
Trusted by 12,000+ brands including Amazon, Domino's, Apollo, and Razorpay, MyOperator enables faster responses, higher resolution rates, and scalable customer engagement.
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Note: Please do not apply if you are currently working in an E-Commerce company.
Note: We are specifically looking for candidates who are currently employed at a B2C tech product company.
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Strong B2C Product Marketing Profile
Mandatory (Experience 1): Must have 2+ YOE in product marketing for digital products
Mandatory (Experience 2): Must have direct experience in pre-launch and post-launch marketing, including user research, positioning, GTM planning etc
Mandatory ((Experience 3): Experience launching or scaling a mobile app, preferably iOS
Mandatory (Company): B2C product companies offering digital / Tech products (such as Fintech, EdTech, AdTech, TravelTech)
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- We are seeking a dynamic and talented Assistant Product Marketing Manager with a passion for mobile apps to join our growing team. The ideal candidate will play a crucial role in new product ideation, executing successful go-to-market strategies, and ensuring the overall success of our mobile applications. This role requires a combination of strategic thinking, creativity, analytical skills, and effective communication.
- New Product Ideation: Collaborate with cross-functional teams to generate innovative ideas for new mobile app products. Conduct market research and analysis to identify emerging trends and opportunities.
- Go-to-Market Strategy: Develop and execute comprehensive go-to-market strategies for new products, ensuring successful product launches. Work closely with the product development team to align marketing initiatives with product features and benefits.
- Competitor Research: Conduct thorough competitor analysis to understand market trends, identify competitive advantages, and position our products effectively.
- User Lifecycle Management: Develop and implement strategies to optimize the user lifecycle, from acquisition to retention. Utilize data-driven insights to enhance user experience and engagement.
- A/B Testing: Design and execute A/B testing initiatives to optimize marketing campaigns and improve key performance indicators.
- App Store Optimization (ASO): Implement effective ASO strategies to enhance the visibility and discoverability of our mobile apps on various app stores.
- Stakeholder Management: Collaborate with internal teams, including product development, design, and sales, to ensure alignment and successful product launches. Build and maintain strong relationships with external stakeholders, including partners and vendors.
Ideal Candidate
- Communication: Excellent written and verbal communication skills. Ability to convey complex ideas in a clear and compelling manner.
- Product Analytics: Strong understanding of product analytics and the ability to derive actionable insights from data.
- App Media Buying: Experience with app media buying platforms, including Google, Facebook, AppLovin, Taboola, etc.Proven ability to optimize campaigns for maximum ROI.
- App Monetization: Knowledge of various app monetization models and strategies. Ability to develop and implement monetization plans that align with business goals.
- Design and Messaging: A keen eye for design and messaging to create visually appealing and effective marketing materials. Understanding of how design elements impact user engagement. If you are a results-driven individual with a passion for mobile apps and possess the skills outlined above, we invite you to apply for this exciting opportunity.
Perks, Benefits and Work Culture
- Flexible work hours and leaves
- Salary advance
- Maternity/Paternity leave benefits & adoption assistance
- Butler & Concierge services
- Team Off-sites & Celebrations
Beyond Work:
- Insurance benefits for you and family
- Interest-free loans
- Gift vouchers for special moments
- Fully-equipped Gym
- Education Sponsorship Programs
Responsibilities
- Gather and evaluate user requirements in collaboration with product managers and engineersIllustrate design ideas using storyboards, process flows and sitemapsDesign graphic user interface elements, like menus, tabs and widgetsBuild page navigation buttons and search fieldsDevelop UI mockups and prototypes that clearly illustrate how sites function and look likeCreate original graphic designs (e.g. images, sketches and tables)Prepare and present rough drafts to internal teams and key stakeholdersIdentify and troubleshoot UX problems (e.g. responsiveness)Conduct layout adjustments based on user feedbackAdhere to style standards on fonts, colors and images
Requirements and skills
- Proven work experience as a UI/UX Designer or similar rolePortfolio of design projectsKnowledge of wireframe tools (e.g. Wireframe.cc and InVision)Up-to-date knowledge of design software like Adobe Illustrator and PhotoshopTeam spirit; strong communication skills to collaborate with various stakeholdersGood time-management skillsBSc in Design, Computer Science or relevant field
Go Programming (Golang)The Cloud Engineer will design and develop the capabilities of the company cloud platform and the automation of application deployment pipelines to the cloud platform. In this role, you will be an essential partner and technical specialist for cloud platform development and Operations.
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Participate in a dynamic development environment to engineer evolving customer solutions on Azure. Support SAP Application teams for their requirements related to Application and release management. Develop automation capabilities in the cloud platform to enable provisioning and upgrades of cloud services.
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With scripting and programming languages such as Python, Go, PowerShell.
Good knowledge of applying Azure Cloud adoption framework and Implementing Microsoft well architected framework.
Experience with Observability Tools, Cloud Infrastructure security services on Azure, Azure networking topologies and Azure Virtual WAN.
Experience automating Windows and Linux operating system deployments and management in automatically scaling deployments.
Good to have:
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About Statcon Electronics
Statcon Electronics India Limited Statcon Electronics India Limited is a company specializing in the field of power electronics since its inception, with its roots going back to 1986. It has held prestigious clientage both nationally and internationally, with ABB, Alstom, BHEL, Indian Air Force, Indian Army, Indian Railways, GAIL, and Indian Oil, to name a few. SEIL has a diverse portfolio, spanning across 4 sectors – Railways, Power, Defence, and Solar energy.
Position Overview: We are seeking a skilled and creative Video Editor to join our dynamic team. The ideal candidate should have a keen eye for detail and a strong sense of storytelling; we are looking for Creative and talented Graphic Illustrators and Designers for Social Media and e-commerce content Generation
Key Responsibilities:
- Explaining product features through illustrations
- Creating banners and flyers for digital platforms
- Creating various digital brand assets
- Designing handouts and content required by the brand from time to time.
- Create graphics and layouts for PowerPoint presentations, product illustrations, digital banners, e-mail templates, collaterals, newsletters, social media creative, web layouts, postcards, etc.
- Create and edit videos, multimedia videos, motion graphics, audio videos, animations and infographics, Ads videos, etc.
- Conceptualize slides, displays, and templates into visually appealing designs to ensure final graphics and layout are visually appealing on brand requirements.
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- Understand the audience segmentation of the brand for whom the message/ advertisement has been created.
- Focus and analyze the advertisement on parameters like brand logo visibility, product visibility, ad duration, brand cues, product USP shown, etc.
- Use data and research to shape the brand’s narrative and suggest content/ video experiences tailored to the brand’s target audience.
- Ability to run design explorations, creating multiple options to react to and consider by the team.
- Operate tools such as Adobe Creative Suite, After Effects, Illustrator, InDesign, CorelDraw, Photoshop, Premiere Pro, Microsoft PowerPoint design, etc.
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- Strong communication skills and the ability to work effectively in a collaborative environment.
- Strong attention to detail with the ability to work on tight deadlines.
- Team player with the ability to work independently under minimal supervision.
- Excellent problem-solving skills.
Qualification
- Bachelor's degree or a related field (or equivalent work experience.
- 2+ years of professional experience as a Graphic Designer.
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- In-depth knowledge of Graphics & Video Software (Adobe Creative Suite, After Effects, Illustrator, InDesign, CorelDraw, Photoshop, Premiere Pro, Microsoft PowerPoint design)
- A well-rounded experience in corporate branding, layout, color theory, and typography, along with excellent written and verbal communication skills
Statcon Electronics is an Equal Opportunity Employer and considers applicants for all positions without regard to race, color, religion or belief, age, marital status, military/veteran status, genetic information, sexual orientation, gender identity, physical or mental disability or any other characteristic protected by applicable laws. Statcon Electronics is committed to creating a dynamic work environment that values diversity and inclusion, respect and integrity, customer focus, and innovation.
We are currently seeking experienced Business Development professionals with a minimum of 3 years of experience in the digital marketing/advertising industry, preferably in mid-sized agencies. The ideal candidate should have a proven track record of successfully converting new business projects in the field of SEO.
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- Full-time position: 11 am to 8 pm.
- 5-day workweek.
- Target-based work.
- Fixed salary up to $25,000 per month, with performance-based incentives.
Apply Now!
Build relationships with prospective clients
Maintain consistent contact with existing clients
Manage sales pipeline
Analyze market and establish competitive advantages
Track metrics to ensure targets are hit
Qualifications:
Bachelor's degree
Strong negotiation skills
Strong communication and presentation skills
Java
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- Develop and maintain existing accounts by identifying customer needs and recommending relevant products/solutions
- Participate in business development strategies.
- Responsible for the business growth and execution of business development/sales strategy to achieve the target.
- Maintain professional and technical knowledge; participate in industry trade shows and conferences
- Review and maintain assigned accounts in the CRM for accuracy.
- Extensive exposure and knowledge in exports documentation, shipment and sales generation is must.
Follow CutshortShubham Vishwakarma
Full Stack Developer - Averlon