Job Title: Customer Support Executive
Location: HSR, Bangalore
Work Mode: In-office (6 days a week)
Shift: Rotational Shifts Week-off: Rotational
About the Role:
We are looking for a proactive and empathetic Customer Support Executive to join our team. You will be the first point of contact for our customers, ensuring prompt, professional, and effective resolution to their queries, complaints, and requests across multiple channels.
Key Responsibilities
● Handle inbound and outbound customer calls, emails, and chat queries.
● Provide accurate information about products/services and resolve issues within defined SLAs.
● Escalate unresolved issues to the appropriate department and follow up until closure.
● Maintain detailed records of customer interactions in the CRM system.
● Coordinate with cross-functional teams to ensure seamless customer experience.
● Meet daily/weekly performance
Shubham Vishwakarma
Full Stack Developer - Averlon
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Kindly share your updated resume via WA - 91five000260seven
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IndiaMART is offering an exciting Work from Home opportunity for Returning to Work Mothers/Females.
We are hiring #part-time #associate having #remote location who will assist IndiaMART’s buyers over call. You will be required to verify information from the buyer and update the same on the portal.
It is a #non-sales process but a #voice based calling process. You are expected to work a minimum of 4hrs a day.
All you need is good verbal #communication skills, laptop/desktop and broadband internet connection and above all, zeal to work.
An average associate working 8 hours a day earns about rupees 15,000/- to 25,000/- per month in this program. Additional incentives will also be provided based on the quality and output of your service.
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- Online IndiaMART Aptitude Test
- Video Assessment
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Leap Info Systems Pvt. Ltd. - A software product company with its products and solutions in the convergent lighting controls and automation. Recently Leap acquired elitedali – worlds first Niagara based lighting controls and automation solution, from one of the leading US organization.
We are a passionate team on a mission to develop innovative controls and automation products. We are expanding our product development team and are in search of like-minded highly passionate team members who would like to contribute to the leading lighting controls and automation product. We have customers in India, Europe, USA, and Australia.
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Follow CutshortShubham Vishwakarma
Full Stack Developer - Averlon