
Job Title: Customer Support Executive
Location: HSR, Bangalore
Work Mode: In-office (6 days a week)
Shift: Rotational Shifts Week-off: Rotational
About the Role:
We are looking for a proactive and empathetic Customer Support Executive to join our team. You will be the first point of contact for our customers, ensuring prompt, professional, and effective resolution to their queries, complaints, and requests across multiple channels.
Key Responsibilities
● Handle inbound and outbound customer calls, emails, and chat queries.
● Provide accurate information about products/services and resolve issues within defined SLAs.
● Escalate unresolved issues to the appropriate department and follow up until closure.
● Maintain detailed records of customer interactions in the CRM system.
● Coordinate with cross-functional teams to ensure seamless customer experience.
● Meet daily/weekly performance

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Domain: - Investment Banking or Electronic Trading is mandatory
- Develop (Python/Py test) automation tests in all components (e.g. API testing, client-server testing, E2E testing etc.) to meet product requirements and customer usages
- Hands-On experience in Python
- Proficiency in test automation frameworks and tools such as Selenium, Cucumber.
- Experience working in a Microsoft Windows and Linux environment
- Experience using Postman and automated API testing
- Experience designing & executing load/stress and performance testing
- Experience using test cases & test execution management tools and issues management tools (e.g Jira), and development environments (like Visual Studio, IntelliJ, or Eclipse).
Job Title: AI Architect
Location: [Pune, Onsite]
Experience: 6+ Years
Employment Type: Full-Time
Working requirements:
Engagement Commitment: 3 months to start with to ensure that the engagement is progressing well.
Deliverable: Minimum Viable Product is already there, enhancement is required
Working Hours Preferable: California Time (which is ~12 hours behind IST), requesting this because then it will be easier to huddle and both US and India team can work simultaneously
About the Role:
We are seeking an experienced and visionary AI Architect to lead the design, development, and deployment of cutting-edge AI/ML solutions. The ideal candidate will have a strong foundation in artificial intelligence, machine learning, data engineering, and cloud technologies, with the ability to architect scalable and high-performing systems.
Key Responsibilities:
- Design and implement end-to-end AI/ML architectures for large-scale enterprise applications.
- Lead AI strategy, frameworks, and roadmaps in collaboration with product and engineering teams.
- Guide the development of machine learning models (e.g., NLP, Computer Vision, Predictive Analytics).
- Define best practices for model training, validation, deployment, monitoring, and versioning.
- Collaborate with data engineers to build and maintain robust data pipelines.
- Choose the right AI tools, libraries, and platforms based on project needs (e.g., TensorFlow, PyTorch, Hugging Face).
- Work with cloud platforms (AWS, Azure, GCP) to deploy and manage AI models and services.
- Ensure AI/ML solutions comply with data privacy, governance, and ethical standards.
- Mentor junior AI engineers and data scientists.
Required Skills & Qualifications:
- Bachelor's or Master’s degree in Computer Science, Data Science, AI/ML, or a related field.
- 6+ years of experience in AI/ML, with at least 2+ years in an architecture or lead role.
- Strong experience with AI/ML frameworks: TensorFlow, PyTorch, Scikit-learn, etc.
- Deep understanding of LLMs, transformers, GPT models, and fine-tuning techniques.
- Proficiency in Python and data processing libraries (Pandas, NumPy, etc.).
- Experience with cloud-based AI services (AWS SageMaker, Azure ML, Vertex AI, etc.).
- Knowledge of MLOps practices, CI/CD for models, and model monitoring.
- Familiarity with data lakehouse architecture, real-time inference, and APIs.
- Strong communication and leadership skills.
Preferred Qualifications:
- Experience with generative AI applications and prompt engineering.
- Knowledge of reinforcement learning or federated learning.
- Publications or contributions to open-source AI projects.
- AI certifications from cloud providers (AWS, Azure, GCP).
Why Join Us?
- Work on transformative AI projects across industries.
- Collaborate with a passionate and innovative team.
- Flexible work environment with remote/hybrid options.
- Continuous learning, upskilling, and growth opportunities.
We are looking for an enthusiastic Digital Marketing Intern to join our team. This is an unpaid internship opportunity ideal for students or fresh graduates looking to gain hands-on experience in digital marketing.
Responsibilities:
- Assist in managing social media accounts and creating engaging content
- Support SEO efforts including keyword research and on-page optimization
- Help plan and execute email marketing campaigns
- Track and analyze website traffic using Google Analytics
- Research and identify new digital marketing trends and opportunities
- Assist in creating content for blogs, social media, and other digital platforms
Requirements:
- Pursuing or recently completed a degree in Marketing, Communications, or related field
- Basic knowledge of social media platforms (Instagram, Facebook, LinkedIn)
- Familiarity with SEO concepts and digital marketing tools
- Good written and verbal communication skills
- Eagerness to learn and take initiative
What You Will Gain:
- Hands-on experience in digital marketing
- Mentorship from experienced marketing professionals
- A certificate of completion and letter of recommendation
- Portfolio-building opportunities
Responsibilities :
- Execute and drive multiple UI UX projects by diagnosing business and user needs.
- Apply all pieces of user-centred design methodology and processes.
- Plan and conduct primary and secondary research.
- Convert user insights into concept designs that are not only compelling but are contrasting ideas looking at business challenges from varied angles.
- Design and manage all interaction design activities including visual design coordination with global designers.
- Present design decisions to the stakeholders that are backed up by strong experience design principles and rationale.
- Coordinate with technology teams to bring designs to a pixel-perfect reality.
- Manage communications at all levels and be responsible for project deliverables with quality and on time.
- A clear and effective presentation style to inform and influence important design decisions and maintain credibility.
- Create wireframes and visual design mockups as needed in order to effectively conceptualize and communicate detailed user interaction behaviors
- Create or advise on content architecture and navigation design, Design page level layout, page flow, and task fulfilment
- Conduct user research and synthesize findings
- Define and distill complex user requirements
- Design digital products and service processes
- Conduct usability testing
- Collaborate with cross-functional teams
- Communicate design solutions.
What We're Looking For :
- A relevant design degree, or equivalent work experience in UI UX is required
- 2+ years of experience with enterprise or design-oriented systems
- Familiar with design tools such as Figma, Photoshop, and Illustrator.
- Knowledgeable about HTML, CSS, and JavaScript; able to demonstrate how technical constraints and opportunities inform design solutions
- Portfolios demonstrate your expertise and experience is required
- You are able to communicate design rationale effectively in both oral and written forms, influence others, and find innovative solutions to problems.
- In the past, work has involved cross-functional collaboration with designers, product managers, software engineers, and end users.
- You have the ability to contribute to design strategy and build strong relationships across stakeholders and multidisciplinary teams.
Conduct outbound calls to potential clients based in the United States,
promoting our IT services and generating leads.
Build and maintain strong relationships with prospects to understand their
business needs and present appropriate solutions.
Achieve monthly targets.
Develop a deep understanding of our IT services and effectively
communicate their value to potential clients.
Stay up-to-date with industry trends and competitive landscape to effectively
position our services in the market.
Collaborate with the sales team to identify cross-selling and upselling
opportunities.
Maintain accurate and up-to-date records of all sales activities in the CRM
system.
Participate in regular sales meetings and provide insights and feedback on
market trends.
1. Core Responsibilities
· Building feasible solutions/applications for our clients – this includes developing bots using Automation Anywhere new cloud-based platform A360, assisting in the design and development of Automation TaskBots to automate Business Processing involving various technologies including Web & Windows applications, Database, Image Recognition (OCR), PDF Integration, API, and Web Services
2. Experience Requirements
· 5 plus years of Software Development experience in any RPA tool. Preferably Automation Anywhere
· Providing guiding and training for customers around the application best practices
· Assist with guidance for the application environment and helping to troubleshoot if necessary
· Understand the technological pain areas of prospective customers and helping create a Proof of Concept that aligns to their needs and budget
· Knowledge Requirements
· Experience with Automation Anywhere, or related robotic process automation software
· Programming or development experience (Java, .Net, C#, Visual Basic, VB.net, R, etc.)
· Scripting knowledge or experience (Python, Perl, VB Script, Shell script, PowerShell, etc.)
· Experience creating macros
· Ability to understand and create business process workflow diagrams or procedural documentation
· Understanding of SDLC, Waterfall, and Agile Development Methodologies
· Exposure to performance measurement and continuous improvement methodologies
· Strong problem solving and troubleshooting skills
Strong hands-on experience with ReactJS, Redux, TypeScript, HTML, Bootstrap, Material UI, CSS3/SCSS, Webpack, NPM, NVM, Visual Studio Code
Knowledge/Experience on Restful APIs integration.
Unit testing with Jasmine or an equivalent framework
Experience or Knowledge in developing complex reusable component libraries such as complex grids, spreadsheet components etc.,
Strong in UI/UX standards implementation
Understanding of browser fundamentals and Page Optimizations
Experience working with Git and Azure
Role: HR Intern
Duration: 3 Months
Joining: Immediately
Stipend : 5K/month
Location: Bangalore
Qualification: MBA(HR)
Perks:
- i) Internship Certificate
- ii) Pre Placement Offer, based on the performance
Selected Intern's Day-to-day Responsibilities Include
- Sourcing and screening potential applicants from the job portals to fill the company job vacancies
- Organizing interviews with shortlisted candidates
- Posting job advertisements on job boards and social media platforms
- Assisting in planning recruitment and HR activities
- Assisting and actively involving in the planning of company events
- are Available For Full Time (in-office) Internship
- have Relevant Skills And Interests
- can Start The Internship Immediately
- are Available For Duration Of 3 Months
- have Already Graduated
- females Willing To Start/restart Their Career May Also Apply
We're looking for exprienced Python developers with over 2+ years of production experience and strong expertise in building web applications and APIs using Python, Django and DRF. We are looking for cadidates who are go-getters and are leaning towards leadership positions. Candidates must have a proven history of building, scaling, optimising and securing Python based backends and APIs using a microservice architecture.
Bonus Skills : Experience with ReactJs, Node.js, FastAPI
We would prefer candidates who can join immediately or are currently serving their notice period. Jumpers please excuse, your application will be ignored
Key Skills Required
- Proficiency in Python 3.x based web and backend development
- Solid understanding of Python concepts
- Strong experience in building web applications using Django
- Experience building REST APIs using DRF or Flask
- Experience with some form of Machine Learning (ML)
- Experience in using libraries such as Numpy and Pandas
- Hands on experience with RDBMS such as Postgres or MySQL including querying
- Comfort with Git repositories, branching and deployment using Git
- Working experience with Docker
- Basic working knowledge of ReactJs
- Experience in deploying Django applications to AWS,Digital Ocean or Heroku
Responsibilities
- Understanding requirement and congributing to engineering solutions at a conceptual stage to provide the best possible solution to the task/challenge
- Building high quality code using coding standards based on the SRS/Documentation
- Building component based, maintainable, scalable and reusable backend libraries/modules.
- Building & documenting scalable APIs on the Open Spec standard
- Unit testing development modules and APIs
- Conducting code reviews to ensure that the highest quality standard are maintained
- Securing backend applications and APIs using industry best practices
- Troubleshooting issues and fixing bugs raised by the QA team efficiently.
- Optimizing code
- Building and deploying the applications
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Full-time
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