Job Title: Customer Support Executive
Location: HSR, Bangalore
Work Mode: In-office (6 days a week)
Shift: Rotational Shifts Week-off: Rotational
About the Role:
We are looking for a proactive and empathetic Customer Support Executive to join our team. You will be the first point of contact for our customers, ensuring prompt, professional, and effective resolution to their queries, complaints, and requests across multiple channels.
Key Responsibilities
● Handle inbound and outbound customer calls, emails, and chat queries.
● Provide accurate information about products/services and resolve issues within defined SLAs.
● Escalate unresolved issues to the appropriate department and follow up until closure.
● Maintain detailed records of customer interactions in the CRM system.
● Coordinate with cross-functional teams to ensure seamless customer experience.
● Meet daily/weekly performance
Shubham Vishwakarma
Full Stack Developer - Averlon
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- Key Account Management for bigger revenue and becoming strategic partners
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Desired Skill
- Knowledge of legalities and compliances in staff augmentation in the IT industry
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The following are the responsibilities:
• Develop recruiting strategies as per the business requirements
• Create Job Descriptions in line with the business requirements.
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iOS App Development
Objective C
Swift＃Must be Proficient in Swift, Objective C, Apple’s Xcode IDE
＃Knowledge of frameworks and APIs like Foundation, UIKit, and CocoaTouch
＃Apple Human Interface Guidelines
＃OpenGL or Metal, iOS graphics APIs
＃Familiarity with iOS 10 and newer OS versions
＃Knack for benchmarking and optimization
＃Experience on web service integration (SOAP, REST, JSON, XML)
＃Familiarity with cloud message APIs and push notifications
＃Using version control (e.g. SVN, GIT)
＃Excellent debugging and optimisation skills
＃Good to have backend development skills
React.js
Redux/Flux
Vue.js
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Angular (2+)Job Overview:
We are seeking an experienced Full Stack Developer to join our dynamic team. The ideal candidate will have a strong background in both front-end and back-end development, with a particular focus on React and Redux technologies. As we continue to expand our technological capabilities, we believe that the expertise in these frameworks will be instrumental in delivering high-quality solutions to our clients.
Key Qualifications:
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Solid understanding of front-end and back-end development principles.
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Excellent problem-solving skills and a commitment to delivering high-quality code.
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Proven experience as a Full Stack Developer with a focus on React and Redux.
Strong proficiency in front-end technologies, including HTML, CSS, and JavaScript.
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Familiarity with database systems such as MongoDB, MySQL, or PostgreSQL.
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Strong problem-solving skills and attention to detail.
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What you will do:
- Processing and reviewing investor capital transaction requests and ensuring that these comply with the relevant legislation, agreements, and policies
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- Preparing periodic fund activity reports for submission to relevant clients or their regulatory bodies.
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monitoring the associates’ transactions, scoring these monitors, and providing active personal
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Job Requirements:
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Live call barging
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--Shall have good communication skills.
--Shall coordinate with the customers and resolve their queries reg. project.
Android Development
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Javascript
Python
PHP
Amazon Web Services (AWS)
Follow CutshortShubham Vishwakarma
Full Stack Developer - Averlon