Job Title: Customer Support Executive
Location: HSR, Bangalore
Work Mode: In-office (6 days a week)
Shift: Rotational Shifts Week-off: Rotational
About the Role:
We are looking for a proactive and empathetic Customer Support Executive to join our team. You will be the first point of contact for our customers, ensuring prompt, professional, and effective resolution to their queries, complaints, and requests across multiple channels.
Key Responsibilities
● Handle inbound and outbound customer calls, emails, and chat queries.
● Provide accurate information about products/services and resolve issues within defined SLAs.
● Escalate unresolved issues to the appropriate department and follow up until closure.
● Maintain detailed records of customer interactions in the CRM system.
● Coordinate with cross-functional teams to ensure seamless customer experience.
● Meet daily/weekly performance
Shubham Vishwakarma
Full Stack Developer - Averlon
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Client Details
Our Client:
is a Proprietary concern dealing in distribution of Milk & Milk Products under Multi brand having ISO certificate. The firm initiated its operations in 2019 and is providing quality and efficient service to various corporate clients majorly located at Mumbai, Thane, Lonavala, Pune, Nagpur, Chennai and Bengaluru. DGS has been awarded as ‘Best Vendor’ by Compass Group. The company is presently supplying Milk & Milk products under the Brand of ‘Amul’, ‘Gowardhan’, ‘Warana’, ‘Akshara’, ‘Govind’, ‘Heritage’.
Our product range includes fresh milk, curd, paneer, flavored milk, cream, butter, cheese, and other dairy products, sourced from the best farms and dairies in the region. We work closely with our suppliers to ensure that the products we distribute meet the highest standards of quality, freshness, and safety.
Job Profile
BCom Graduate with 3-7 years of experience in Accounts and Finance
Job opportunity in B2B Multi brand dairy products (Milk and Milk Products) startup company to large corporates, hospitals & large retail chains, 3-5 star Hotels for following role-
Designation - Senior Manager
Job Profile -
1. Accounting, Taxation and MIS
2. Lead 2-3 team members
Responsibilities:
1. Daily and monthly MIS
2. Manage all accounting transactions (Purchase, Sale, Bank Reconciliation, Journal Vouchers etc.)
3. Prepare financial statements
4. Handle monthly, quarterly and annual closings
5. Reconcile accounts payable and receivable
6. Ensure timely bank payments to vendors
7. Ensure timely bank receipts from customers
8. GST and TDS payments and monthly, quarterly and annual returns
9. PF, PT compliance
10. Accounts basic concepts and fundamentals
11. Taxation - GSTR1 and 3B filling knowledge ( Reco with 2B)
12. VLOOKUP and Pivot handy knowledge
13. Bank reconciliation (Invoice to invoice reco)
14. Ledgers (Creditors / Debtors) reconciliation
Requirement-
1. Proficient in MS Excel
2. Tally Prime (Tally TDL knowledge candidate will have additional advantage)
Industry - FMCG (Dairy Products)
Working Days
6 working days
Working Timings
10-7pm
Location - Vashi, Navi Mumbai
iOS App Development
Objective C
SwiftAbout us:
We are helping 70M Indians to prevent, manage and reverse Type 2 Diabetes. Through our clinically verified digital well-beingprogram we help people with Type 2 Diabetes to reduce blood glucose, lose weight and stop medications in a fun and engaging way. We have a coach led community first approach which we combine with game design to deliver health outcomes. Our Net Promoter Score is 80 and more than 40% of our current customers are coming from word of mouth!
Our Team:
We are a team of 100+ people (doctors, engineers, designers, fitness coaches, and dieticians) who have been fortunate to study at leading colleges like UCLA, NTU, BITS Pilani and have extensively worked at great companies like McKinsey&Company, Accenture & Nomura.
About the Role:
We are looking for an iOS developer who possesses a passion for pushing mobile technologies to the limitsand will work with our team of talented engineers to design and build the next generation of our mobile application.
Requirements:
1.Min 3 yearsof experiencein iOS development.
2.Experience with offline storage, threading, and performance tuning.
3.Familiaritywith RESTful APIs to connect iOS application to back-end services.
4.Should have worked on sockets, hardware integrations.
5.Experience with iOS frameworks such as Core Data, Core Animation, etc.
6.Hungry to do awesome product development and keen to learn newer technologies.
JD:
1.Design and build application for the iOS platform.
2.Ensure the performance, quality, andresponsiveness of application.
3.Collaborate with a team to define, design, and ship new features.
4.Identify and correct bottlenecks and fix bugs.
5.Help maintain code quality, organization,and automatization.
PHP
CodeIgniter
Javascript
jQueryRequirements
- 4+ years of experience in professional Web Development
- Proven software development experience in Core PHP, Codeigniter, WordPress; Laravel is a plus.
- Must have 2+ yrs experience in VueJs.
- Experience in ReactJs, NodeJs is a plus.
- Excellent Software Design and Architecting capabilities
- Complete familiarity with client-side scripting and Angular JS, Ember JS , JavaScript frameworks, including jQuery.
- Complete familiarity and expertise in web markup, including HTML5, CSS3.
- Expertise in third party API integration - payment gateways, Storage, Streaming services, etc.
- Complete familiarity and experience working with JSON / XML and REST API structure
- Familiar with Continuous Integration/Continuous Deployment technologies such as Bitbucket, Jenkins and Git
- AWS/Google Cloud Deployment is a must; Devops capability is a plus.
- Excellent knowledge of relational databases, version control tools and of developing web services.
- Sound Database experience with MySQL and PostgreSQL experience
- A sound knowledge of Object-Oriented (OOPS) Programming & Design Pattern.
- Agile and Iterative (TDD) development expertise.
2. Investigate and resolve customer complaints and resolve complaints quickly and patiently, including assistance of customers who may have received their orders late, have received the wrong order, or have received faulty products
3. Maintain thorough and accurate customer service records
4. Keep confidential records and financial information private and secure
6. Liaise with company suppliers to arrange collections, deliveries item repairs, correspondence, and email management
7. Work as part of the sales team to drive positive company sales results
8. Help customers register online and process their orders
9. Check product availability for customer orders and order or re-stock items if necessary to satisfy the customer
10. Communicate with customers about their orders, including any delays or changes in delivery
PostgreSQLABOUT US. (https://www.ashnik.com/" target="_blank">https://www.ashnik.com/)
Established in 2009, Ashnik is a leading open-source solutions and consulting company in South East Asia and India, headquartered in Singapore. We enable digital transformation for large enterprises through our design, architecting, and solution skills. Over 100 large enterprises in the region have acknowledged our expertise in delivering solutions using key open-source technologies. Our offerings form critical part of Digital transformation, Big Data platform, Cloud and Web acceleration and IT modernization. We represent EDB, Pentaho, Docker, Couchbase, MongoDB, Elastic, NGINX, Sysdig, Redis Labs, Confluent, and HashiCorp as their key partners in the region. Our team members bring decades of experience in delivering confidence to enterprises in adopting open source software and are known for their thought leadership.
As a team culture, Ashnik is a family for its team members. Each member brings in different perspective, new ideas and diverse background. Yet we all together strive for one goal – to deliver best solutions to our customers using open source software. We passionately believe in the power of collaboration. Through an open platform of idea exchange, we create vibrant environment for growth and excellence.
THE POSITION
Ashnik is looking for talented and passionate people to be part of the team for an upcoming project at client location.
QUALIFICATION AND EXPERIENCE
- Preferably have a working experience of 4 Years and more , on production PostgreSQL DBs.
- Experience of working in a production support environment
- Engineering or Equivalent degree
- Passion for open-source technologies is desired
ADDITIONAL SKILLS
- Install & Configure PostgreSQL, Enterprise DB
- Technical capabilities PostgreSQL 9.x, 10.x, 11.x
- Server tuning
- Troubleshooting of Database issues
- Linux Shell Scripting
- Install, Configure and maintain Fail Over mechanism
- Backup - Restoration, Point in time database recovery
- A demonstrable ability to articulate and sell the benefits of modern platforms, software and technologies.
- A real passion for being curious and a continuous learner. You are someone that invests in yourself as much as you invest in your professional relationships.
RESPONSIBILITIES
- Monitoring database performance
- Optimizing Queries and handle escalations
- Analyse and assess the impact and risk of low to medium risk changes on high profile production databases
- Implement security features
- DR implementation and switch over
LOCATION: Pune
Experience: 2 yrs plus
Android Development
Kotlin
JavaGood to have :
- Knowledge of Retrofit or Volley
- Knowledge Glide or Picasso
- Knowledge of Dagger, Hilt or Koin
- Understanding of major app architecture patterns
- Knowledge of Jetpack libraries
- Knowledge of Google Play Services
- Knowledge of Firebase Services
- Knowledge of Android Architecture Components
- Experience in Unit tests
- Experience in Instrumentation tests
- Understanding of REST APIs
- Understanding of memory management tools
- Understanding of performance monitoring tools
- Exposure to UI/UX best practices
Great to have:
- Experience with modularized apps
- Experience in Flutter/React-Native
- Experience in Design Systems
- Understanding of localization/internationalization
- Strong drive to learn and grow as the platform evolves
Required a Female customer care executive for a Software company for explaining Software Products.
Addressing clients uncertainties, grievances, and suggestions on time.
Gathering the data from the clients and sending to the Designing & Development Team
Proven experience as telesales representative or other sales/customer service role
Good knowledge of relevant computer programs and telephone systems
Excellent knowledge of English
Excellent communication and interpersonal skills
Cool-tempered and able to handle rejectionCool-tempered and able to handle rejection
ScalaConviva is the leader in streaming media intelligence, powered by its real-time platform. More than 250 industry leaders and brands – including CBS, CCTV, Cirque Du Soleil, DAZN, Disney+, HBO, Hulu, Sky, Sling TV, TED, Univision, and Warner Media – rely on Conviva to maximize their consumer engagement, deliver the quality experiences viewers expect and drive revenue growth. With a global footprint of more than 500 million unique viewers watching 150 billion streams per year across 3 billion applications streaming on devices, Conviva offers streaming providers unmatched scale for continuous video measurement, intelligence and benchmarking across every stream, every screen, every second. Conviva is privately held and headquartered in Silicon Valley, California, with offices around the world. For more information, please visit us at www.conviva.com.
What you get to do:
Be a thought leader. As one of the senior most technical minds in the India centre, influence our technical evolution journey by pushing the boundaries of possibilities by testing forwarding looking ideas and demonstrating its value.
Be a technical leader: Demonstrate pragmatic skills of translating requirements into technical design.
Be an influencer. Understand challenges and collaborate across executives and stakeholders in a geographically distributed environment to influence them.
Be a technical mentor. Build respect within team. Mentor senior engineers technically and
contribute to the growth of talent in the India centre.
Be a customer advocate. Be empathetic to customer and domain by resolving ambiguity efficiently with the customer in mind.
Be a transformation agent. Passionately champion engineering best practices and sharing across teams.
Be hands-on. Participate regularly in code and design reviews, drive technical prototypes and actively contribute to resolving difficult production issues.
What you bring to the role:
Thrive in a start-up environment and has a platform mindset.
Excellent communicator. Demonstrated ability to succinctly communicate and describe complexvtechnical designs and technology choices both to executives and developers.
Expert in Scala coding. JVM based stack is a bonus.
Expert in big data technologies like Druid, Spark, Hadoop, Flink (or Akka) & Kafka.
Passionate about one or more engineering best practices that influence design, quality of code or developer efficiency.
Familiar with building distributed applications using webservices and RESTful APIs.
Familiarity in building SaaS platforms on either in-house data centres or public cloud providers.
Job description
Genext Students is looking for a dynamic candidate for driving our telesales process providing quality home tutors to interested parents.
Genext Students provides tutoring services to the students by connecting students with the desired tutors. Genext Students is India's first Tutor branding, aggregating and management platform.
Job profile will include:
- Reach out to the leads received from parents/students searching for private home tutors.
- Capture basic information from parents/students regarding class, subjects, area, budget etc.
- Record all captured information electronically
- Match the parent/student with the desired tutor and close the lead
- Take regular feedback from parents/students and tutors
- Attend calls from parents/students/tutors as and when required.
Desired Candidate Profile
Education: Any Graduate - Any Specialization
- A seasoned professional with composure, grace, elegance, sound business acumen, compelling execution and solid convincing skills.
- The candidate must be an accomplished deal-maker who won't take No for an answer.
- S/he should be a natural leader and must have demonstrated success in influencing the high-profile decision makers and high touch customers, finally leading them to close the deal.
Perks and Benefits
Attractive Incentives. Salary negotiable for the right candidate
C#
AngularJS (1.x)
HTML/CSS
Follow CutshortShubham Vishwakarma
Full Stack Developer - Averlon