Job Title: Customer Support Executive
Location: HSR, Bangalore
Work Mode: In-office (6 days a week)
Shift: Rotational Shifts Week-off: Rotational
About the Role:
We are looking for a proactive and empathetic Customer Support Executive to join our team. You will be the first point of contact for our customers, ensuring prompt, professional, and effective resolution to their queries, complaints, and requests across multiple channels.
Key Responsibilities
● Handle inbound and outbound customer calls, emails, and chat queries.
● Provide accurate information about products/services and resolve issues within defined SLAs.
● Escalate unresolved issues to the appropriate department and follow up until closure.
● Maintain detailed records of customer interactions in the CRM system.
● Coordinate with cross-functional teams to ensure seamless customer experience.
● Meet daily/weekly performance
Shubham Vishwakarma
Full Stack Developer - Averlon
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About Us:
We are not just an AD agency or a creative agency, we are a Communication Company. Founded in 2014, Moshi Moshi is a young, creative, gutsy, and committed communication company that wants its
clients to always Expect the EXTRA from it. Our primary clientele consists of Startups and corporations like Ola, Zoomcar, Mercedes Benz, ITC, Aditya Birla Group, TATA Group, MTV, IHCL,
Jaquar, Sobha, Simple Energy, and Godrej amongst others. We have a huge team of creative folks, marketers, learners, developers, and coders who believe Moshi Moshi is an experience rather than a
company.
Job Role: Senior Social Media Account Manager
Experience Level: 3+ years in Agency set-up
Location: Bangalore, On-site
Job Description:
● Create campaign strategies and monitor the execution to achieve the brand objectives.
● Manage social handles of the brand, like Instagram, Facebook, LinkedIn, X etc.
● Develop, implement and manage a brand's social media strategy on a monthly basis.
● In-depth knowledge of social media marketing, market trends, integration of online with
offline marketing and reporting.
● Measure the success of every social media campaign, as per required metrics.
● Work with copywriters and designers to ensure content is well-suited and appealing to the
defined target group for respective brands.
● Communicate with industry professionals and 3rd party vendors if and when required.
● Provide constructive feedback to the team(copy & design) to achieve desired results.
Requirements:
1. Bachelor's degree in Marketing, Communications, or a related field (Master's degree preferred).
2. 3+ years of proven experience in social media management within a client-based agency or related environment.
3. Demonstrated success in devising and executing impactful social media strategies for a variety of clients.
4. Excellent written and verbal communication skills, conveying ideas clearly to internal teams and clients.
5. Profound understanding of social media platforms, algorithms, content formats, and best practices.
6. Proven track record of generating exceptional results via integrated marketing strategies(online+offline).
Java
PythonRole & Responsibilities
Lead and mentor a team of data engineers, ensuring high performance and career growth.
Architect and optimize scalable data infrastructure, ensuring high availability and reliability.
Drive the development and implementation of data governance frameworks and best practices.
Work closely with cross-functional teams to define and execute a data roadmap.
Optimize data processing workflows for performance and cost efficiency.
Ensure data security, compliance, and quality across all data platforms.
Foster a culture of innovation and technical excellence within the data team.
Key Responsibilities:
- Prepare control room layouts.
- Develop cable and junction box schedules.
- Create wiring and interconnection drawings.
- Perform 3D modeling using E3D, PDMS, or other relevant tools.
- Work on design software such as AutoCAD and MicroStation.
- Ensure accuracy and compliance with project specifications and industry standards.
Required Skills & Platforms:
- Software Proficiency: E3D, AutoCAD (Combination of E3D + AutoCAD is mandatory).
- Experience with PDMS, MicroStation, and E3D preferred.
- Strong understanding of oil & gas instrumentation design.
Job Description
As an IT Sales Intern, you will be an integral part of our sales team, focusing on field
sales activities. This internship is designed to provide you with hands-on experience in
IT sales, client engagement, and sales strategy. You will have the
opportunity to learn from experienced professionals and contribute to our growth in a
dynamic industry.
Responsibilities
- Identify potential clients through research, networking, and market analysis to
- create a pipeline of leads.
- Develop and maintain relationships with prospective and existing clients by
- providing information on services.
- Develop a deep understanding of our cybersecurity services to effectively
- communicate their value propositions to clients.
- Prepare and deliver compelling sales presentations to showcase our IT solutions
- and address client needs.
- Assist in preparing sales proposals, quotes, and contracts while collaborating
- with the sales team.
- Perform various tasks, such as organizing sales documents, maintaining sales
- records, and scheduling appointments.
- Analyze sales data to identify trends, opportunities, and areas for improvement.
- This may involve creating reports and presentations to share insights with the
- sales team.
- Actively participate in training sessions and workshops to enhance your
- knowledge of IT services.
Candidate Skills
- Strong communication and interpersonal skills.
- Eagerness to learn and adapt in a fast-paced environment.
- Ability to work independently and as part of a team.
- Basic understanding of IT concepts and technology trends (preferred).
- Previous sales or customer service experience (preferred)..
Qualifications
- Candidate must have a degree in the field of business administration.
- Any vendor natural business development training and certification will be preferred.
Benefits
- Hands-on experience in the cybersecurity industry.
- Training and mentorship from experienced professionals.
- Opportunity to develop valuable sales and business development skills
Salary Package: Performance based
Job Type: Full time (In office)
Start Date: Immediate
Documents Requirement: Previous Internship Experience Letter (if any), ID Proof, Internship job offer letter (if any), Updated CV, Last qualification certificate.
Roles and Responsibilities-
1. Skilled on MS Excel
2. Knows Vlookup, Pivot Table, can run different formulas on MS Excel
3. To leverage technology solutions to meet the company's organizational needs.
4. Develop recommendations that optimize the use of technology within an
organization.
5. Designing and implementing functional and cost-efficient technology systems.
6. Skilled on different Inhouse applications/tools & on Google doc, sheet.
Qualification
1. Bachelors degree or the equivalent combination of education and experience.
2. Command of English.
3. Computer Science - IT Graduate / Postgraduate (BTech / BE / BCA / BSC /
MTech / ME / MCA / MSC). - Preferred
4. Immediate joinee candidate preferred.
Data Science
Machine Learning (ML)
Amazon Web Services (AWS)Job Location: Chennai
Job Summary
The Engineering team is seeking a Data Architect. As a Data Architect, you will drive a
Data Architecture strategy across various Data Lake platforms. You will help develop
reference architecture and roadmaps to build highly available, scalable and distributed
data platforms using cloud based solutions to process high volume, high velocity and
wide variety of structured and unstructured data. This role is also responsible for driving
innovation, prototyping, and recommending solutions. Above all, you will influence how
users interact with Conde Nast’s industry-leading journalism.
Primary Responsibilities
Data Architect is responsible for
• Demonstrated technology and personal leadership experience in architecting,
designing, and building highly scalable solutions and products.
• Enterprise scale expertise in data management best practices such as data integration,
data security, data warehousing, metadata management and data quality.
• Extensive knowledge and experience in architecting modern data integration
frameworks, highly scalable distributed systems using open source and emerging data
architecture designs/patterns.
• Experience building external cloud (e.g. GCP, AWS) data applications and capabilities is
highly desirable.
• Expert ability to evaluate, prototype and recommend data solutions and vendor
technologies and platforms.
• Proven experience in relational, NoSQL, ELT/ETL technologies and in-memory
databases.
• Experience with DevOps, Continuous Integration and Continuous Delivery technologies
is desirable.
• This role requires 15+ years of data solution architecture, design and development
delivery experience.
• Solid experience in Agile methodologies (Kanban and SCRUM)
Required Skills
• Very Strong Experience in building Large Scale High Performance Data Platforms.
• Passionate about technology and delivering solutions for difficult and intricate
problems. Current on Relational Databases and No sql databases on cloud.
• Proven leadership skills, demonstrated ability to mentor, influence and partner with
cross teams to deliver scalable robust solutions..
• Mastery of relational database, NoSQL, ETL (such as Informatica, Datastage etc) /ELT
and data integration technologies.
• Experience in any one of Object Oriented Programming (Java, Scala, Python) and
Spark.
• Creative view of markets and technologies combined with a passion to create the
future.
• Knowledge on cloud based Distributed/Hybrid data-warehousing solutions and Data
Lake knowledge is mandate.
• Good understanding of emerging technologies and its applications.
• Understanding of code versioning tools such as GitHub, SVN, CVS etc.
• Understanding of Hadoop Architecture and Hive SQL
• Knowledge in any one of the workflow orchestration
• Understanding of Agile framework and delivery
•
Preferred Skills:
● Experience in AWS and EMR would be a plus
● Exposure in Workflow Orchestration like Airflow is a plus
● Exposure in any one of the NoSQL database would be a plus
● Experience in Databricks along with PySpark/Spark SQL would be a plus
● Experience with the Digital Media and Publishing domain would be a
plus
● Understanding of Digital web events, ad streams, context models
About Condé Nast
CONDÉ NAST INDIA (DATA)
Over the years, Condé Nast successfully expanded and diversified into digital, TV, and social
platforms - in other words, a staggering amount of user data. Condé Nast made the right
move to invest heavily in understanding this data and formed a whole new Data team
entirely dedicated to data processing, engineering, analytics, and visualization. This team
helps drive engagement, fuel process innovation, further content enrichment, and increase
market revenue. The Data team aimed to create a company culture where data was the
common language and facilitate an environment where insights shared in real-time could
improve performance.
The Global Data team operates out of Los Angeles, New York, Chennai, and London. The
team at Condé Nast Chennai works extensively with data to amplify its brands' digital
capabilities and boost online revenue. We are broadly divided into four groups, Data
Intelligence, Data Engineering, Data Science, and Operations (including Product and
Marketing Ops, Client Services) along with Data Strategy and monetization. The teams built
capabilities and products to create data-driven solutions for better audience engagement.
What we look forward to:
We want to welcome bright, new minds into our midst and work together to create diverse
forms of self-expression. At Condé Nast, we encourage the imaginative and celebrate the
extraordinary. We are a media company for the future, with a remarkable past. We are
Condé Nast, and It Starts Here.
- Managing online data collection projects directly with clients
- Overseeing timelines, management, data quality, and datafiles
- Approving survey scripting/programming and final client links
- Manage sampling & quota requirements
- Approve final data files and quality checks for client deliverables
- Reporting to Operations Director
ESSENTIAL CRITERIA
- Min 3 years Project Management in research/data
- Excellent English verbal and written proficiency is essential
- You will have excellent attention to detail with strong analytical and organizational skills and the ability to prioritize and manage multiple tasks.
- University / tertiary qualification
- Statistics software is preferred but not mandatory
- Intermediate/advanced knowledge of Excel/Word/PowerPoint
NodeJS (Node.js)
Javascript
MongoDB
ExpressThe ideal candidate is a highly resourceful and innovative developer with extensive experience in the Node Js . You must also possess a strong knowledge of Mongo DB
Responsibilities
- Perform a mix of maintenance, enhancements, and new development as required
- Work in a data analyst role and with business intelligence applications
- Document features, technical specifications & infrastructure Responsibilities
- Work cross-functionally to convert business needs into technical specifications
Qualifications
Back-end technologies& Front-end (HTML, JavaScript, CSS), Node js,Mongo Database, MySQL databases
- 1+ years' of experience in web development and software design
- Expertise in Strapi will be a plus point
- should be able to create the APIs
- Payment Gateway Integration( Stripe)
React.jsNodeJS (Node.js)
HTML/CSSJavascript- At least 2+ years of product development experience with expertise in designing and implementing high-performance java enterprise applications
- Extensive knowledge in Object-Oriented Programming and Design
- Extensive knowledge of Java, Spring, Spring MVC, Spring Boot, Hibernate, Struts
- Exposure to or experience with Git, Bitbucket, Jira, Jenkins etc.
- Experience with HTML/XHTML, CSS, Javascript, AJAX, DOM, Reactjs
- Extensive knowledge in creating and consuming RESTful API
- Extensive knowledge in automated unit testing using JUnit
- Experience in AWS infrastructure
- Knowledge in writing SQL queries and interacting with database systems such as Oracle, SQL Server,
- Thorough orientation towards Code reviews, Coding standards, Design Standards, and Code Documentation
- Knowledge in design patterns
- Knowledge of Data modeling in RDBMS or NoSQL databases
- A proactive approach to identify alternatives for a given problem statement
- Should have worked on enterprise-class applications
- Should have worked in an Agile environment
- Excellent oral and written communication skills
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Full Stack Developer - Averlon