Customer Support Executive

Position: Civil Engineer – Estimation & Contracts Manager (Façade / Glazing Projects)

Location: Navi Mumbai

Work Schedule: 6 days working (2nd & 4th Saturday off)

Timings: 10:00 AM – 6:30 PM IST or US Shift

Role Objective:

To lead and oversee the organization’s pre-contract and post-contract commercial activities, ensuring accurate and competitive project tenders, sound contractual management, and profitable project delivery. The role is accountable for minimizing commercial and contractual risks while maximizing business value across all operations.

Key Responsibilities & Accountabilities:

Estimation & Tendering Management

• Lead the preparation and submission of project tenders, ensuring bids are both competitive and commercially viable.
• Review project drawings, specifications, and Bills of Quantities (BOQ) to prepare precise cost estimations covering materials, labor, and overheads.
• Implement value engineering techniques to achieve cost-effective solutions without compromising on quality or design intent.
• Maintain and update a comprehensive database of costing information, supplier rates, and productivity benchmarks.

Contracts Administration & Governance

• Review, negotiate, and finalize client and subcontractor contracts to identify and mitigate potential risks.
• Oversee the full contract lifecycle, including management of variations, extensions of time, and claims preparation or negotiation.
• Ensure all project correspondence and execution activities comply with contractual terms and conditions.
• Provide expert contractual advice and support to project teams throughout the project duration.

Commercial Leadership & Reporting

• Lead, mentor, and develop the estimation and contracts team; establish clear objectives and performance metrics.
• Prepare and present detailed commercial reports, cost analyses, cash flow projections, and risk assessments to senior management.
• Foster and maintain strong professional relationships with clients, consultants, and key stakeholders.

Candidate Profile

Education:

• Bachelor’s degree in Civil Engineering or Quantity Surveying (mandatory).
• Postgraduate qualification in Construction Management or Contract Law (preferred).

Experience:

• Minimum 10–12 years of progressive experience in estimation and contracts management, preferably in the façade, glazing, or specialized construction industry.

Skills & Knowledge:

• Strong understanding of standard construction contract formats (e.g., FIDIC).
• In-depth knowledge of tendering procedures, costing principles, and project estimation.
• Excellent analytical, negotiation, communication, and risk management skills.

Reporting To:

Commercial Director or Chief Operating Officer

Job Summary

We’re looking for a driven inside salesto help grow our SaaS business by identifying, engaging, and converting potential customers. You’ll work closely with marketing, product, and customer success to qualify leads, run product demos, and close deals—all through remote channels (phone, email, video).

Key Responsibilities

Qualify inbound and outbound leads using calls, emails, and LinkedIn

Understand customer pain points and map them to our SaaS solutions

Conduct product demos and sales presentations via video calls

Manage the full sales cycle (or hand off to Account Executives, depending on role level)

Meet or exceed monthly and quarterly sales targets

Stay updated on product features, pricing, and competitive landscape

Required Skills & Qualifications

Strong communication and negotiation skills

Comfortable selling via phone, email, and video

Experience using CRM and sales tools

Ability to explain technical concepts in simple business terms

Self-motivated, target-driven, and comfortable in a fast-paced environment

For your reference product demo video is attached.

https://knowledge.kit19.com/Product_demo_Video_latest.mp4

Top college graduate with experience as Ex-Founder's Office / Ex-founder/ Ex-product manager/ Ex-Sales/ EX-Customer Success profile

Mandatory (Experience 1): Must have minimum 4+ years of experience in any of role (Ex-Founder's Office / Ex-founder/ Ex-product manager/ Ex-Sales/ Ex-Customer success) profile

Mandatory (Experience 2): Must have strategic thinking and good communication skills

Mandatory (Experience 3): Must have worked in startup or operator-style environments — demonstrating hands-on problem solving, building processes from scratch, and driving measurable outcomes across cross-functional teams

Mandatory (Graduation): Only IIT candidates from these IIT only (Kharagpur, Mumbai, Madras, Kanpur, Delhi, Roorkee, Guwahati)

Mandatory (Graduation year): 2016 onwards

he Salesforce Administrator is responsible for the administration of Salesforce.com; this 

includes system configuration, (maintenance, system enhancements/upgrades, etc.), creation of 

reports and dashboards, end-user training and data integrations, ensuring data hygiene and 

integrity 

●You will also be motivated, team oriented and passionate about Salesforce technology 

●Responsible for configuration, design, functionality, and end-user support of the Salesforce.com 

platform 

●Configure and maintain custom objects, record types, fields, page layouts, formulas, data 

validation rules, triggers, custom workflows, approval processes, installed packages, etc 

●Maintain user roles and profiles, security settings, access settings, etc 

●Works collaboratively with the Sales Systems team, along with other groups, as necessary, to 

ensure the requirements are understood and documented 

●The Salesforce Administrator will assist with the ongoing maintenance, support, and 

configuration of Salesforce 

●The individual in this role will work closely with subject matter experts to collaborate and 

improve Salesforce configuration, processes, and automation 

●Designing solutions and building customizations using Salesforce functions and features to meet 

Skills/Experience: 

●Bachelor’s degree in Computer Science, MIS, Computer Engineering or equivalent technical 

degree 

●4-6 years of experience on the Salesforce Platform. 

●Excellent verbal and written communication skills; ability to communicate effectively with 

different levels within the organization as well as collaborate with cross-functional business 

partners and technical teams 

●Ability to gather and transfer requirements from stakeholders into an action plan and deliver on 

that action plan leveraging internal systems as needed 

●Experience building flows and process builders, and leveraging declarative automation features 

●Experienced designing and enhancing workflow rules, validation rules, approval processes, page 

layouts, custom objects, custom settings, SSO configuration, profiles & permission sets, reports 

and dashboard development 

●Self-motivated, flexible, team player with solid multi-tasking, time management & organization 

expertise with the ability to manage multiple and often changing priorities 

●Attention to detail with the ability to analyze and solve complex problems as well as provide 

documentation, guidance and instruction to users Agile / SCRUM experience required.

Key responsibilities:

1. Managing all inventory and orders for Amazon and Website. Keeping a track of all stock movement in various locations.

2. Assisting is packing orders.

3. Managing sales sheets and Amazon dashboard

• Good with numbers
• Organised and thorough

Senior Software Developer will be responsible for the design, development, and implementation of software applications using primarily Microsoft technologies, such as .NET. The candidate will work as part of a software development team.

Technical Skill:

1. Excellent knowledge of Vb.Net, C#, .Net 3.0/4.0/4.5, ASP.Net, ADO.Net

2. Experience in developing web applications and web services in Microsoft Visual Studio

3. Good proficiency in CSS, HTML, AJAX, XML and Java Script

4. Experience in developing T-SQL queries, Stored Procedures, Triggers using SQL Server 2008/2012

Requirement:

Extensive experience in all stages of SDLC with strong coding, debugging and analytical skills.

Good communication and interpersonal skills.

Sound analytical and grasping skills to understand business/functional requirements.

Ability to work independently on assigned tasks and with peers and stakeholders.

Experience: Minimum 3+ years of relevant experience in Dot Net.

Operations manager

Salary: 5-8 LPA

About Love Heals Cancer:

At Love Heals Cancer, we aim to extend life and improve the quality of life for cancer patients through integrative oncology treatment, which covers both medical treatment as well as complementary treatment (Nutrition, emotional wellness, fitness, and community support).

To provide the best medical treatment options to cancer patients, we have partnered with 50+ hospitals across India, and cover 1,000+ oncologists. We also provide patients access to a full range of diagnostic tests that are required to arrive at the most effective cancer treatment.

We heavily deploy technology in our operations, and have recently launched the world’s first Integrative Oncology Preliminary Assessment Report tool (ZIOPAR) to guide cancer patients free of cost on the possible treatment options based on their cancer profile, symptoms and other conditions.

We believe in innovation, dedication and commitment. While we have the thrill to seek out and capture the world, we are looking for a responsible partner in you. If you feel you can become one of us, apply today.

NGO manager must possess knowledge in key areas of management, from setting and implementing strategies to marketing and fundraising. Like for-profit company, managers of NGO must understand the value of planning strategically and monitoring and evaluating outcomes with an eye on concrete objectives.

Manager of NGO must be able to successfully:

• Lead and manage by motivating people to remain optimistic even when faced with challenges and encouraging good performance and values
• Allocate resources and supplies as to ensure volunteers can complete their responsibilities to their highest potential
• Create programs and challenges that are as effective and efficient as possible
• Ensure that all implemented activities are relevant to the mission and vision of the organization
• Engage the external community as to build and maintain essential relationships
• Invest in building relationships, both with the outside community and with the population that the NGO is targeting
• Support and connect with the population targeted by the NGO
• Be the public face of the NGO
• Carry out fundraising efforts with only the highest ethical standards
• Identify fundraising strategies that benefit and complement the mission and vision of the NGO

• Manage the execution of our strategy by defining deliverables, dependencies, deadlines, and budgets
• Build a culture of cross-team communication and transparency by maintaining a feedback loop between the board, executive team, staff, partners, and product users
• Support a driven, fast-moving team on a day-to-day basis and develop a bar for quality execution through your leadership

Successful manager of NGO:

• Advocate and embrace change
• Listen to the needs of the people they serve
• Recognize and support change within a specific population
• Utilize essential interpersonal, communication, and listening skills
• Support the NGO’s board members by supporting their operations and administration

• Mandatory 4+ years of work experience with NGO
• 2+ years of experience in fundraising with NGO

You will get:

• Some of the best people to work with (founders are IIM graduates and investment banker)
• An opportunity to make a difference in the lives of millions of cancer patients across the globe
• A great learning environment and opportunity to grow