Customer Support Executive

• ASP.Net
• MVC
• Web Services, WCF & Web API
• SQL Server 
• C#
• Angular (4 & above)
• JavaScript, HTML5, CSS3

Job Description:

We are seeking a motivated DevOps intern to join our team. The intern will be responsible for deploying and maintaining applications in AWS and Azure cloud environments, as well as on client local machines when required. The intern will troubleshoot any deployment issues and ensure the high availability of the applications.

Responsibilities:

• Deploy and maintain applications in AWS and Azure cloud environments
• Deploy applications on client local machines when needed
• Troubleshoot deployment issues and ensure high availability of applications
• Collaborate with development teams to improve deployment processes
• Monitor system performance and implement optimizations
• Implement and maintain CI/CD pipelines
• Assist in implementing security best practices

Requirements:

• Currently pursuing a degree in Computer Science, Engineering, or related field
• Knowledge of cloud computing platforms (AWS, Azure)
• Familiarity with containerization technologies (Docker, Kubernetes)
• Basic understanding of networking principles
• Strong problem-solving skills
• Excellent communication skills

Nice to Have:

• Familiarity with configuration management tools (e.g., Ansible, Chef, Puppet)
• Familiarity with monitoring and logging tools (e.g., Prometheus, ELK stack)
• Understanding of security best practices in cloud environments

Benefits:

• Hands-on experience with cutting-edge technologies.
• Opportunity to work on exciting AI and LLM projects

About Vedantu

• Integration of client-side elements developed by a frontend developers with server side logic
• Building reusable code and libraries for future use
• Test and debug programs
• Coordinate with other team members to understand user requirements and provide technical solutions

Skills and Competencies:

• Proficient knowledge of Python with a backend server framework like Flask or Django
• Understanding accessibility and security compliance from the Business statement & implement them accordingly
• Building API endpoints - Project structuring, build reusable components, etc
• Integration of multiple data sources and databases into the application code
• Creating database schemas that represent and support the business use case
• Experience with building the infrastructure for serving the front-end app and assets would be a value-add
• Experience with scripting for task automation and data analysis
• Basic understanding of front-end technologies and platforms, such as JavaScript, HTML, and CSS would be a value-add
• Professional, precise communication skills

Qualification and Experience:

• B.E. / B. Tech. / MCA / PGDCA / M.Sc. (CS) /M.E. / M. Tech
• At least 2 years of experience in Backend Development
• Proficient knowledge of Python or any other back-end programming language
• Demonstrated experience with Object Oriented design and development
• Experience in working with MongoDB or other NoSQL databases would be a value-add
• Knowledge of Microservices, Dockers, Kubernetes
• Exposure to Google Cloud Platform and/or Amazon Web Services

About Slintel (a 6sense company) :

Slintel, a 6sense company,  the leader in capturing technographics-powered buying intent, helps companies uncover the 3% of active buyers in their target market. Slintel evaluates over 100 billion data points and analyzes factors such as buyer journeys, technology adoption patterns, and other digital footprints to deliver market & sales intelligence.

Slintel's customers have access to the buying patterns and contact information of more than 17 million companies and 250 million decision makers across the world.

Slintel is a fast growing B2B SaaS company in the sales and marketing tech space. We are funded by top tier VCs, and going after a billion dollar opportunity. At Slintel, we are building a sales development automation platform that can significantly improve outcomes for sales teams, while reducing the number of hours spent on research and outreach.

We are a big data company and perform deep analysis on technology buying patterns, buyer pain points to understand where buyers are in their journey. Over 100 billion data points are analyzed every week to derive recommendations on where companies should focus their marketing and sales efforts on. Third party intent signals are then clubbed with first party data from CRMs to derive meaningful recommendations on whom to target on any given day.

6sense is headquartered in San Francisco, CA and has 8 office locations across 4 countries.

6sense, an account engagement platform, secured $200 million in a Series E funding round, bringing its total valuation to $5.2 billion 10 months after its $125 million Series D round. The investment was co-led by Blue Owl and MSD Partners, among other new and existing investors.

Linkedin (Slintel) : https://www.linkedin.com/company/slintel/">https://www.linkedin.com/company/slintel/

Industry : Software Development

Company size : 51-200 employees (189 on LinkedIn)

Headquarters : Mountain View, California

Founded : 2016

Specialties : Technographics, lead intelligence, Sales Intelligence, Company Data, and Lead Data.

Website (Slintel) : https://www.slintel.com/slintel">https://www.slintel.com/slintel

Linkedin (6sense) : https://www.linkedin.com/company/6sense/">https://www.linkedin.com/company/6sense/

Industry : Software Development

Company size : 501-1,000 employees (937 on LinkedIn)

Headquarters : San Francisco, California

Founded : 2013

Specialties : Predictive intelligence, Predictive marketing, B2B marketing, and Predictive sales

Website (6sense) : https://6sense.com/">https://6sense.com/

Acquisition News : 

https://inc42.com/buzz/us-based-based-6sense-acquires-b2b-buyer-intelligence-startup-slintel/ 

Funding Details & News :

Slintel funding : https://www.crunchbase.com/organization/slintel">https://www.crunchbase.com/organization/slintel

6sense funding : https://www.crunchbase.com/organization/6sense">https://www.crunchbase.com/organization/6sense

https://www.nasdaq.com/articles/ai-software-firm-6sense-valued-at-%245.2-bln-after-softbank-joins-funding-round">https://www.nasdaq.com/articles/ai-software-firm-6sense-valued-at-%245.2-bln-after-softbank-joins-funding-round

https://www.bloomberg.com/news/articles/2022-01-20/6sense-reaches-5-2-billion-value-with-softbank-joining-round">https://www.bloomberg.com/news/articles/2022-01-20/6sense-reaches-5-2-billion-value-with-softbank-joining-round

https://xipometer.com/en/company/6sense">https://xipometer.com/en/company/6sense

Slintel & 6sense Customers :

https://www.featuredcustomers.com/vendor/slintel/customers

https://www.featuredcustomers.com/vendor/6sense/customers">https://www.featuredcustomers.com/vendor/6sense/customers

Responsibilities

• Work in collaboration with the application team and integration team to design, create, and maintain optimal data pipeline architecture and data structures for Data Lake/Data Warehouse
• Work with stakeholders including the Sales, Product, and Customer Support teams to assist with data-related technical issues and support their data analytics needs
• Assemble large, complex data sets from third-party vendors to meet business requirements.
• Identify, design, and implement internal process improvements: automating manual processes, optimising data delivery, re-designing infrastructure for greater scalability, etc.
• Build the infrastructure required for optimal extraction, transformation, and loading of data from a wide variety of data sources using SQL, Elastic search, MongoDB, and AWS technology
• Streamline existing and introduce enhanced reporting and analysis solutions that leverage complex data sources derived from multiple internal systems
  
  

Requirements

• 3+ years of experience in a Data Engineer role
• Proficiency in Linux
• Must have SQL knowledge and experience working with relational databases, query authoring (SQL) as well as familiarity with databases including Mysql, Mongo, Cassandra, and Athena
• Must have experience with Python/ Scala
• Must have experience with Big Data technologies like Apache Spark
• Must have experience with Apache Airflow
• Experience with data pipeline and ETL tools like AWS Glue
• Experience working with AWS cloud services: EC2 S3 RDS, Redshift and other Data solutions eg. Databricks, Snowflake

Python, SQL, Scala, Spark, ETL

Responsibilities:

• Contacting potential clients to establish rapport and arrange meetings.
• Planning and overseeing new marketing initiatives.
• Researching organizations and individuals to find new opportunities.
• Increasing the value of current customers while attracting new ones.
• Finding and developing new markets and improving sales.
• Attending conferences, meetings, and industry events.
• Developing quotes and proposals for clients.
• Developing goals for the development team and business growth and ensuring they are met.
• Training personnel and helping team members develop their skills.

Requirements:

• Bachelor’s degree in business, marketing, or related field.
• Experience in sales, marketing, or related field.
• Strong communication skills and IT fluency.
• Ability to manage complex projects and multi-task.
• Excellent organizational skills.
• Ability to flourish with minimal guidance, be proactive, and handle uncertainty.
• Proficient in Word, Excel, Outlook, and PowerPoint.
• Comfortable using a computer for various tasks.

Resource: Content Manager

Location: Mumbai(On-site)

Qualification: BA/MA(English)/Degree in Mass Communication/Bachelor's degree in Engineering

No. of years of Experience: Min. 2 years experience in Website maintenance and Content Management

Certification / Knowledge :

• Should be proficient in all of the following languages : English, Hindi and Marathi
• Exposure to content management for Government websites preferred.

• Analyze, plan and develop requirements and standards in reference to the product pipeline.
• Create and manage the product plan for new tech integrations with the third-party vendors.
• Manage the current integrations with the third-party vendors for ongoing changes & requirements.
• Determine and define clear deliverables for the team members. Assign and oversee the daily tasks of technical personnel while ensuring the team is actively working toward established product milestones.
• Hold daily scrum team meetings to determine progress and address any questions or challenges regarding projects
• Establish and implement training processes and strategies for all technical personnel
• Ensure high test coverage and low post release issues through effective product planning.
• Prepare progress reports for senior management.

Qualifications

• Master's degree in Project Management or related technical field required
• Demonstrated understanding of Project Management processes, strategies and methods
• Experience mentoring, coaching and developing rising talent in the technology department
• Excellent time management and organizational skills and experience establishing guidelines in these areas for others
• Strong sense of personal accountability regarding decision-making and supervising department teams
• Experience working in a high-level collaborative environment and promoting a teamwork mentality
• Managerial experience applying analytical thinking and problem-solving skills
• Ability to predict challenges and seek to proactively head-off obstacle

Candidates with max 30 days NP will be considered.

Key Responsibilities:

We are looking for an experienced talented Java developer who wants to be a part to build world class product. The main part of the job will consist in the development of cloud based applications using Microservice platform using Java, sprint boot.  You must have a strong and demonstrated aptitude for technology having hands-on experience. Your technical responsibilities will span the domains of application development and application support.

The successful candidate will possess the following competencies:

• Experience: Minimum 2 years’ experience required
• Experience with developing application using Java and Java EE, Spring, Spring MVC and spring boot.
• Experience with user interface development using languages such as, CSS, HTML/HTML5, JavaScript framework like React js, Angular Js
• Experience with Web Services (JSON, REST, JAX-RS, Spring based REST services)
• Experience with messaging products like RabbitMQ, ActiveMQ
• Experience with distributed processing framework like Apache Flink, Apache Spark a plus
• Experience with NoSQL database a plus.
• Experience with developing mobile optimized websites and apps
• Experience with development tools like Eclipse, Git, Gradle, Sonar, Jenkins, Jira etc.
• Strong analytical, communication and team collaboration skills
• Experience in agile and SCRUM methodologies
• Experience in developing applications for transportation and logistics industry a plus.

Required Level of Education:

1. Interfacing with the customer, tech team members, project managers and other relevant product people for a thorough understanding of the product, use case and business objective, detailed specification and data flow for the requirement, demonstration of the solution and clarification of queries at appropriate times during the life-cycle of the product
2. Preparing test cases, setting up CI/CD and integration with logging and monitoring systems for the products or platforms by the end of 6 months
3. Seeking customer feedback to continuously optimize the product for great customer experience and high technical performance in areas such as hardware efficiency, latency and throughput
4. Delivering a robust backend platform for the products and platforms by incorporating important considerations regarding minimal downtime, high availability, data redundancy, tight security, etc. into the design

Analytical and Problem Solving Skills

• Has high grasping power. Able to quickly and proficiently understand and absorb qualitative or quantitative data and draw insightful conclusions from it. Exhibits a probing mind and achieves penetrating insights. Attention to detail. Does not let important details slip through the cracks and derail a project. Generates new and innovative approaches to problems.

Efficiency and Execution

• Able to produce significant output with minimal wasted effort in a timely manner. Focuses on key priorities.

Hard Work and Persistence

• Possesses a strong willingness to work hard and sometimes long hours to get the job done.
• Demonstrates determination and willingness to go the distance to get something done.

Flexibility and Adaptability

• Adjusts quickly to changing priorities and conditions. Copes effectively with complexity and change. Demonstrates ability to learn new things.

Calm under Pressure

• Maintains stable performance when under heavy pressure or stress.

Team Player

• Reaches out to peers and cooperates with supervisors to establish an overall collaborative working relationship. Works proactively without always being told what to do.