
Job Title: Customer Support Executive
Location: HSR, Bangalore
Work Mode: In-office (6 days a week)
Shift: Rotational Shifts Week-off: Rotational
About the Role:
We are looking for a proactive and empathetic Customer Support Executive to join our team. You will be the first point of contact for our customers, ensuring prompt, professional, and effective resolution to their queries, complaints, and requests across multiple channels.
Key Responsibilities
● Handle inbound and outbound customer calls, emails, and chat queries.
● Provide accurate information about products/services and resolve issues within defined SLAs.
● Escalate unresolved issues to the appropriate department and follow up until closure.
● Maintain detailed records of customer interactions in the CRM system.
● Coordinate with cross-functional teams to ensure seamless customer experience.
● Meet daily/weekly performance

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Job Description/Preferred Qualifications
Qualifications
• Bachelor's degree in computer science, Software Engineering, or a related field.
• Proven experience as a VC++ Developer.
• Knowledge of Win32 API, MFC, STL, SQL, XML and TCP/IP Sockets is required.
• Interface with COM ports, USB devices, PCI cards, and Ethernet networks.
• Familiarity with data structures, algorithms, and design patterns.
• Ability to debug and optimize multithreaded applications.
• Strong understanding of Visual C++ and object-oriented programming principles.
• Experience with software development methodologies.
• Excellent problem-solving skills and attention to detail.
• Good communication and teamwork skills.
• Ability to work independently and as part of a team.
Desired Qualifications
• Knowledge of Modbus and SECS/GEM protocols.
• Knowledge of Windows Kernel-Mode Drivers.
• Experience in coding for industrial automation.
• Familiarity with liquid chemical analytical hardware.
• Experience in Semiconductor Manufacturing Equipment.
Responsibilities
* Develop and maintain software applications using Microsoft Visual C++.
* Develop new features to control KLA Analyzer and Doser hardware in established code base.
* Collaborate with cross-functional teams to define software requirements.
* Write clean, efficient, and maintainable code.
* Debug, troubleshoot, and fix software issues.
* Conduct code reviews to ensure adherence to best practices.
* Optimize application performance for speed and scalability.
* Participate in the full software development lifecycle, from requirement gathering to deployment.
Must-Haves (If you have, please mention in your resume)
B.Tech/MSC/M.Tech/MS Mandatory
Years of experience in C++: Min 3 Years
Years of experience in MFC: Min 3 Years
Experience in Data structure and algorithm
Experience in Windows Environment (Win 32)
Experience from Product company a MUST
Relocation to Chennai is mandatory
Job Description :
- Lead Graphic Design Projects & Team: Oversee and guide the designers across multiple projects, ensuring that designs are visually compelling, consistent, and aligned with brand guidelines and project objectives.
- Work closely with fellow designers, internal teams, to define design requirements, align on visual goals, and ensure designs meet project brief.
- Develop high-quality visual assets for both digital and print, including logo & branding, website graphics, social media content, email campaigns, brochures, banners, and other marketing collateral.
- Design Iteration & Feedback: Provide feedback, iterate on designs, and refine visuals based on inputs and user feedback to ensure the final product aligns with business goals and user needs.
- Branding & Identity: Contribute to the development and maintenance of brand guidelines, ensuring consistency in design across all touchpoints and platforms, both digital and print.
- Mentorship: Provide guidance and mentorship to junior designers & Interns, helping them enhance their design skills, follow best practices, and grow in their careers.
- Stay up-to-date with emerging design trends, tools, and technologies to ensure the creative team remains innovative and competitive in design practices.
Please fill this Google form - https://forms.gle/PsZ9E3VM1RZgkh7M9
Skills:
Logo Designer
Branding Designer
Graphic Designing + Product designing
Packaging Designer
To be successful in this role, one must have min. 3 - 7 years of experience in a start-up/product-based software development firm who started his career as a technical recruiter and gradually grew to the stage of handling teams & stakeholders.
Roles & Responsibilities:
- The role is someone needs to contribute 50% IC & 50% team handling.
- Succession Planning & workforce forecast.
- Must ensure the sufficient workforce is available based on business needs at all times.
- Should execute the overall end-end recruitment process with the hiring Manager's & the stakeholder's, must ensure the task is successfully completed either as a Team or IC on a need basis.
- Go-getter person & should be flexible to grow and change in a rapid environment.
- Should be more organized as a team and ready to roll off your sleeves as needed to execute things in different verticals of HR department.
- Min. 3 - 7 years of experience in Technical Recruitment.
- Must have worked in a product based / start-up only are eligible.
- Should have experience in handling Stakeholders & must have exposure in working with Management.
- Should have experience in hiring Tech stacks like Java, Angular, Devops, testing, ABAP and non-tech like PM, BA, Consultants, support, sales etc from Junior to Senior level.
- Expertise in Boolean & X-ray search.
- talented in Headhunting & harvesting.
- Should have handled a team of at least 3 people.
- The right fit is someone who can source quality & qualified sources rather more than quantity.
Roles and Responsibilities
- Develop new business via telephone and mass communication such as email, research, and social media to introduce company product and services and identify appropriate buyers within the target market.
- Generating leads by working on researching a prospect company and/or by cold calling.
- Supporting the sales team in the daily administrative tasks.
- Follow up on leads and conduct research to identify potential prospects.
- Build and cultivate prospect relationships by initiating communications and conducting follow-up communications in order to move opportunities through the sales funnel.
- Conduct a need analysis and determine prospects pain points.
- You will help to create identify and track sales leads, generate sales report.
- Should be comfortable and fluent on both written and verbal communications via calls/emails and chats. He/She will be working closely with sales team.
- Prepare a pitch and help deliver the necessary details of IT Companies to prospect lead by assisting the business delivery team.
- Good knowledge of latest tech stacks in Digital Service, mobile and Web Technologies
- Work with Sales team to develop and grow the sales pipeline to consistently meet monthly/quarterly revenue goals.
Hey Folks!
We are hiring java developers with Core java-7/8, microservices, springboot, oops, RestAPI and SQL skills.
👋🏼We're Nagarro.
We are a Digital Product Engineering company that is scaling in a big way! We build products, services, and experiences that inspire, excite, and delight. We work at scale — across all devices and digital mediums, and our people exist everywhere in the world (19000+ experts across 33 countries, to be exact). Our work culture is dynamic and non-hierarchical. We're looking for great new colleagues. That's where you come in.
REQUIREMENTS:
· Relevant expertise in C#, HTML5, CSS, JavaScript and Unit testing.
· Should be capable to work any one of the Database: SQL Server/MySQL/Oracle.
· Should have worked on .Net Framework, .Net Core, ASP.NET MVC and Object Oriented Programming System (OOPS)
· Should have worked on Asp.Net MVC or Asp.Net Web forms.
· Should have good exposure in any three or more : Web API, Concurrent design and multithreading (Capable), Rest, Entity Framework, OOPS, Cloud Development, Microservices architecture (MSA).
· Passionate about writing world class code.
· High level of commitment to client satisfaction and agility.
· Collaborate with others and build positive working relationships.
· Possess a strong work ethics.
RESPONSIBILITIES:
· Analyzing the project’s requirements and the ability to convert said requirements into technical documents, design and code.
· Implementing design methodologies and tool sets.
· Writing well-designed, defect free code which scales well and follows all best practices and guidelines.
· Executing the development of software with a strong focus on the security, performance, and robustness.
· Conducting deep level analysis to identify root cause to systematically resolve issues.
· Following all defined software configuration management best practices.
· Reviewing code to identify issues as well as deviations from best practices.
· Addressing issues promptly, responding positively to setbacks and challenges with a mindset of continuous improvement.
About the role:
Associate Product Manager - Growth
As an Associate Product Manager at ForeignAdmits, you'll be responsible for driving the growth of one of the flagship products, owning the product's end-to-end acquisition/ activation/ conversion/ retention funnels. You'll identify users' needs and turn those insights into products that users love. You’ll be closely working with the PMs and CEO in driving the product vision.
Responsibilities:
- Working closely with the Backend Engineering & Front-end Engineering, Design, Operations, and Customer Experience teams to deliver world-class customer-obsessed products and features.
- Be the voice of the customer. Develop a deep understanding of our customers and build the best product user experiences on their behalf through market research, experimentation, user testing, and data analysis.
- Research and translate industry problems into solutions through the use of technology and data. Your solutions should create a measurable "impact" on the lives of consumers.
- Create detailed product requirement documents and user stories with an ability to imagine the user journeys - happy paths, unhappy paths, and edge cases
- Empathize with dozens of personas and use cases, and think user-first.
- Have a data-oriented approach and an eye for numbers, insights, and metrics.
- Define and analyze metrics that inform the success of products.
- Build user insights and recommendations from the data. Create user cohorts and funnels to understand user behavior.
- Ability to think creatively, deal with ambiguity, and manage fast-paced environments and changing priorities.
- And most essentially, a founder's mindset: is to own initiatives & deliver results.
Requirements:
- 0-1 year of relevant product management experience in consumer product organizations
- High energy and high ownership individual with a keen interest in building 0 to 1 systems that have large-scale real-world impact
- Good understanding of UX Design practices in the consumer internet space
- Ability to think granularly and are hungry to learn and evolve in all things.
- Bias for action and experience making things happen in a fast-paced, dynamic environment.
- Strong written and verbal communication skills with a knack for articulating customer challenges clearly.
- Analyze and synthesize data, including writing SQL
- Proficient with data analytics tools like Google Analytics, Mixpanel, Adobe Omniture, etc., or the equivalents.
Good to have:
- Bachelor's degree in Computer Science or related fields, or equivalent practical experience with a deep understanding of technology platforms
What do we value?
- High energy and high ownership
- Data-driven decision making
- Ability to constantly experiment.
- Hungry for learning and a bias for action.
- Clearly articulate the user needs and insights & translate them into recommendations.
What does ForeignAdmits bring to the table:
Apart from monetary benefits, we offer
- An informal and self-managed work culture.
- Freedom to experiment with new ideas and technologies.
- A highly motivating work environment where you learn exponentially and grow with the organization.
- An opportunity to create an impact at scale.
- Opportunity to be a part of team to see our next series of funding
We are looking for an IMMEDIATE JOINER - As Java Developer you will be responsible for creation and implementation of backend services (API / Microservice).
Roles & Responsibilities:
- Designing and developing performant REST APIs, Microservices.
- Data Model design.
- Participating in requirements analysis.
- Writing clean, scalable code and Implementing unit tests.
- Participating in peer code reviews.
- Optimizing the overall performance of Application.
- Strong focus on data governance and security.
- Be a strong Agile team member.
Skills:
- Conceptually strong in Design Patterns and OOP
- Hands on with technologies like Spring Boot, Java Web services/APIs (SOAP, REST, JSON, Maven, Gradle, jUnit)
- Working knowledge with AWS is a must.
- Excellent understanding of data structures, threading.
- Working knowledge with any of the Unit Test Frameworks such as jUnit.
- Good problem-solving skills. Attention to details.
- Should be a quick learner and keen on learning new technologies.
- Strong in debugging, troubleshooting and performance tuning for SQL queries
- Proficient in RDBMS (MySQL, Mssql) and NoSQL databases (mongo, HBase)
- Excellent oral and written communication skills.
Additional Skills (Optional):
- Exposure to Node.js / python
- Exposure to Lambda functions.
- Exposure to AWS Data Storage.
- Knowledgeable on TDD.
Qualifications & Experience:
- BE/B.Tech, ME/MTech. 7+ years of Java development experience, including Spring, Spring Boot
- Bachelor of Engineering or Masters Degree in Computer Science
- MEAN stack developer with
- Experience in software development, prototyping, functional analysis, integration, and testing.
- Experience with Javascript and RESTful technologies including building RESTful APIs
- In-depth understanding of the JavaScript programming languages especially Angular and node.js and the ability to peer review other engineer's code constructively
- Highly skilled at problem-solving, unit-testing, and debugging.
- Expert understanding of best practice engineering principles for building MEAN applications.
- In-depth knowledge of database systems and an understanding of data structures, data normalization, and query performance considerations. Particularly Non-Relational/NoSQL databases including MongoDB.
- Automated unit testing and CI experience
- Ability to effectively communicate technical concepts pictorially, orally or in writing.
- Docker experience desired
- Ability to learn business rules quickly by reading requirements, engaging in conversation, or reverse engineering.
- Expertise in source code control and versioning concepts.








