
Job Title: Customer Support Executive
Location: HSR, Bangalore
Work Mode: In-office (6 days a week)
Shift: Rotational Shifts Week-off: Rotational
About the Role:
We are looking for a proactive and empathetic Customer Support Executive to join our team. You will be the first point of contact for our customers, ensuring prompt, professional, and effective resolution to their queries, complaints, and requests across multiple channels.
Key Responsibilities
● Handle inbound and outbound customer calls, emails, and chat queries.
● Provide accurate information about products/services and resolve issues within defined SLAs.
● Escalate unresolved issues to the appropriate department and follow up until closure.
● Maintain detailed records of customer interactions in the CRM system.
● Coordinate with cross-functional teams to ensure seamless customer experience.
● Meet daily/weekly performance

About Connect and Heal
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Title : Power BI and Microsoft Fabric
Experience : 5+ years
Location : Remote
Work type : Remote
Notice Period : Immediate
Work Day : Mon to Fri
Role Overview
We are seeking an experienced Power BI & Microsoft Fabric Consultant to partner with our BI team for a short-term engagement focused on capability building, governance setup, and platform enablement.
The primary objective of this role is to upskill the team and establish a robust, scalable foundation for Power BI and Microsoft Fabric—covering security, governance, administration, and best practices—so that the team can independently manage and scale the platform post-engagement.
This is a hands-on + coaching role, not just advisory.
Key Responsibilities
1. Power BI & Fabric Enablement
- Conduct structured training sessions and workshops on:
- Power BI (Pro + Fabric-integrated experiences)
- Microsoft Fabric (Lakehouse, Warehouse, Dataflows Gen2, Pipelines, etc.)
- Build foundational understanding of:
- End-to-end analytics workflows in Fabric
- Integration between Power BI and Fabric workloads
- Data Lake will be Snowflake
2. Governance & Security Framework
- Design and implement Power BI & Fabric governance model, including:
- Workspace strategy (Dev/Test/Prod separation)
- Naming conventions and standards
- Content lifecycle management
- Establish security architecture:
- Role-based access control (RBAC)
- Row-Level Security (RLS) / Object-Level Security (OLS)
- Data access patterns across Fabric and Power BI
- Define data sharing and access control processes
3 Administration & Platform Setup
- Configure and optimize:
- Power BI tenant settings
- Fabric capacity (capacity planning, workload management)
- Monitoring and usage metrics
- Set up:
- Deployment pipelines
- CI/CD best practices (where applicable)
- Audit logs and governance controls
4. Best Practices & Standards
- Define and document:
- Development standards (data modeling, DAX, report design)
- Performance optimization guidelines
- Dataset/reusable semantic model strategy
- Establish certification and promotion workflows for datasets and reports
5. Hands-On Implementation
- Work alongside the team to:
- Build or refactor key dashboards/reports using best practices
- Set up Fabric artifacts (Lakehouse/Warehouse/Pipelines)
- Ensure real use cases are implemented, not just theoretical training
6. Knowledge Transfer & Self-Sufficiency
- Provide:
- Playbooks, SOPs, and governance documentation
- Recorded sessions and training materials
- Mentor team members through:
- Office hours / Q&A sessions
- Code and architecture reviews
- Ensure the team can independently:
- Manage Fabric capacity
- Govern Power BI environment
- Implement secure and scalable solutions
Expected Outcomes (End of Engagement)
- Fully defined and implemented Power BI & Fabric governance framework
- Configured and optimized Fabric capacity + Power BI tenant
- Established security and access control processes
- Documented standards, playbooks, and operating model
- BI team capable of independent development, administration, and governance
Required Skills & Experience
Must-Have
- 5+ years of experience in Power BI development and administration
- Hands-on experience with Microsoft Fabric (end-to-end)
- Strong expertise in:
- Power BI governance and tenant administration
- Fabric capacity management
- Security models (RLS, RBAC, data access controls)
- Experience setting up enterprise BI governance frameworks
- Proven track record of training and mentoring teams
Good-to-Have
- Experience with data platforms (Snowflake, Azure, etc.)
- Knowledge of CI/CD for Power BI (DevOps integration)
- Familiarity with data catalog and lineage tools (e.g., Atlan, Alation)
- Understanding of modern architecture
Responsibilities :
- Shoot sarees and products (basic product photography)
- Edit photos (crop, color correction)
- Ensure product color matches actual saree
- Maintain daily output targets
- Organize product images properly
Requirements:
- Basic photography skills
- Knowledge of Lightroom / Photoshop
- Attention to detail (color accuracy)
- Speed + consistency
Location: Bangalore
Experience: 5–8 Years
Employment Type: Full-time
Company: Connect and Heal
About the Role
We are looking for an experienced Healthcare Operations Manager to oversee and streamline healthcare service delivery. The role involves managing day-to-day operations, improving processes, coordinating with cross-functional teams, and ensuring high-quality patient experience across services.
Key Responsibilities
Operational Management
- Oversee daily healthcare operations to ensure smooth service delivery.
- Monitor operational performance and ensure adherence to SOPs and service standards.
- Ensure optimal resource utilization and operational efficiency across services.
- Manage and coordinate with clinical teams, operations staff, and support functions.
- Collaborate with internal stakeholders to ensure seamless service delivery and patient experience.
- Provide guidance, support, and performance management for operations teams.
- Identify operational gaps and implement process improvements and automation.
- Develop and standardize operational workflows and best practices.
- Drive initiatives to improve efficiency, turnaround time, and patient satisfaction.
- Track and analyze operational KPIs and service metrics.
- Prepare regular reports and dashboards to support data-driven decision-making.
- Manage escalations and ensure timely issue resolution.
- Work closely with product, technology, client success, and sales teams to support operational needs.
- Support new service launches, operational expansions, and strategic initiatives.
Required Qualifications
- 5–8 years of experience in Ecommerce operations.
- Strong understanding of healthcare service workflows and operational processes.
- Proven experience in team management and process optimization.
- Strong analytical, problem-solving, and communication skills.
- Ability to work in a fast-paced and dynamic environment.
About the Role
We are looking for a dynamic and results-driven Sales & Design Manager to lead client engagement, drive sales conversions, and ensure exceptional customer experiences in the premium and luxury interiors segment. The ideal candidate combines strong sales acumen with design sensibility, excelling at managing client relationships, understanding design requirements, and converting leads into successful projects.
Key Responsibilities
- Identify and qualify leads from various sources aligned with the company’s target audience.
- Convert sales leads to final closures, ensuring smooth communication and client satisfaction.
- Manage and maintain an accurate lead database with timely updates and follow-ups.
- Track conversion rates, analyze data, and optimize lead generation and conversion processes.
- Drive sales growth and client sign-ups
- Collaborate with sales, marketing, and design teams to align business goals.
- Meet clients at the office to explain products, services, and pricing.
- Conduct site visits, prepare design diagrams, quotations, and concept proposals.
- Provide end-to-end pre-sales solutions, from client consultation to design advice and closure.
- Advise clients on design aspects such as space planning, color coordination, furnishings, and material selection.
- Attend site meetings and maintain accurate data sheets and records.
- Render design ideas in drawings or illustrations and present them for client approval.
- Ensure client satisfaction through proactive follow-ups, escalation handling, and strong relationship management.
Required Skills & Qualifications
- Experience: 5–7 years in selling premium or luxury interior solutions.
- Industry Background: Luxury brands, lifestyle services, premium customer experience, or high-ticket sales.
- Education: Graduate in any discipline (Interior Design background preferred).
- Languages: Fluent in English, Hindi, and Kannada. Knowledge of Tamil, Telugu, or Malayalam is a plus.
- Skills:
- Strong verbal communication and persuasion skills.
- Client-first mindset with a high level of professionalism.
- Confidence in engaging with HNI clients and corporate professionals.
- Proficiency in CRM systems and reporting tools.
Brief write up on how you could be a great fit for the role :
What your days and weeks will include.
- Agile scrum meetings, as appropriate, to track and drive individual and team accountability.
- Ad hoc collaboration sessions to define and adopt standards and best practices.
- A weekly ½ hour team huddle to discuss initiatives across the entire team.
- A weekly ½ hour team training session focused on comprehension of our team delivery model
- Conduct technical troubleshooting, maintenance, and operational support for production code
- Code! Test! Code! Test!
The skills that make you a great fit.
- Minimum of 5 years to 10 Years of experience as Eagle Investment Accounting (BNY Mellon product) as a Domain expert/QA Tester.
- Expert level of knowledge in ‘Capital Markets’ or ‘Investment of financial services.
- Must be self-aware, resilient, possess strong communications skills, and can lead.
- Strong experience release testing in an agile model
- Strong experience preparing test plans, test cases, and test summary reports.
- Strong experience in execution of smoke and regression test cases
- Strong experience utilizing and managing large and complex data sets.
- Experience with SQL Server and Oracle desired
- Good to Have knowledge on DevOps delivery model including roles and technologies desired
Role
We are looking for a Senior Software Engineer - Python, React to join our engineering team and help us develop and maintain various software products.
You should be comfortable around front-end and back-end coding languages, development frameworks, and third-party libraries. You should also be a team player with a knack for visual design and utility.
Ultimately, you’ll build highly responsive web applications that align with our business needs.
Responsibilities
- Write effective, scalable code
- Develop front-end and back-end components to improve responsiveness and overall performance
- Integrate user-facing elements into applications
- Test and debug programs
- Improve functionality of existing systems
- Implement security and data protection solutions
- Assess and prioritize feature requests
- Coordinate with internal teams to understand user requirements and provide technical solutions
Qualifications
- BSc/BE/BTech in Computer Science, Engineering or a related field
- Must have 4+ years of work experience as a Python/Django (Back-end) and React (Front-end) developer
- Expertise in Django Framework. Other frameworks like Flask Pyramid knowledge are good to have
- Strong experience with Linux-based infrastructures, Linux/Unix administration, and AWS.
- Proficient in Terraform which allows migration to Kubernetes
- Experience with DevOps toolchains such as Docker, Travis CI, Jenkins, Git.,
- Understanding of fundamental design principles behind a scalable application
- Able to create database schemas that represent and support business processes
- Knowledge of object-relational mapping (ORM)
- Able to implement automated testing platforms and unit tests
- Proficient understanding of code versioning tools (Git)
- React experience is good to have
- Team spirit
- Good problem-solving skills
You will anchor our sales and marketing to ensure that we reach our planned targets and more and will be responsible for overall sales targets and will work across channels (online and offline) to make them happen.
You will be responsible for growing sales on the multiple market places, website and online platforms and running marketing campaigns marketing wisely while monitoring KPIs to ensure high ROI.
You will also manage offline retail partnerships and help grow offline pressence of Wise Mama products.
Previous FMCG sales experince, especially with food & bev with demonstrated excellence is going to be a big +
You should be a self starter, demostrate ownership and initiative and be open to working in a challenging start-up environment.
4 - 6years of experience in web and API development
4+ years experience with http://asp.net/MVC/C" target="_blank">ASP.NET/MVC/C#.
4+ years working with SQL Server (2012+).
Good Knowledge of scripting libraries like jQuery, Knockout, Angular JS
Key Responsibilities
- Primarily responsible for the design, development and testing of LTE features for small cell system being developed by Mavenir
- Software development (code & test) of their modules with no supervision. Ability to do high level design and review low-level design/code.
- Accurate estimation of their work.
- Participate in architecture discussions.
- Adherence to development process and quality metrics.
Job Requirements
- Good understanding of 5G, LTE and/or UMTS standards.
- Knowledge of 3GPP NR, EUTRAN procedures.
- Knowledge on any of the protocols like RRC, MAC, RLC, LTE/NR L3/L2 protocol stacks.
- Knowledge of RRM, Tr069 interface, NETCONF, YANG.
- Experience of developing UNIX/Linux applications.
- Excellent knowledge of C, data structures and operating systems.
- Knowledge of Network virtualisation concepts will be a plus.
- Experience of any of the following would also be an advantage: IP Networks and Protocols, SCTP, MTP3, M3UA, SS7, SCCP, HNBAP, RUA, RANAP, S1AP, GTP
- Good knowledge of any of version control system like SVN, MKS, clearcase.
- Good team player with knowledge of Agile methodology will be a plus









