Truein
https://truein.comAbout
Truein is a B2B SaaS company. We help organizations to enable face recognition-based attendance. Truein is designed for the contractual and distributed workforce use case. The solution helps to increase workforce productivity and plug attendance leakages
Company social profiles
Jobs at Truein
The recruiter has not been active on this job recently. You may apply but please expect a delayed response.
Job Title: Customer Success Manager
Location: Baner, Pune
About Us:
Truein is a fast growing B2B SaaS product company, offering Attendance & Timesheet solutions
to the companies with Contractual and Distributed workforce. 500+ customers across the globe now believe in what we do and have embarked on this journey with us. At Truein, we are on a
mission to bring transparency and controls in the time & attendance process. We leverage Face recognition and AI technologies. We are backed by Investors and a high potential team of 40 people and growing.
Our Culture:
At Truein, we genuinely care about every member we hire. You’ll learn new things regardless of your experience level. We strongly believe in creating value for all stakeholders - our employees, customers, and investors. We foster ownership, and have a dynamic, fun and vibrant startup culture.
Role Overview:
As a Customer Success Manager at Truein, you will play a key role in driving customer goals,revenue expansion and product adoption by ensuring the activation, engagement, success,
retention, and growth for Truein’s key enterprise and mid-market clients. This role is focused on high-impact, high-value activities in all aspects of business development and retention. It is an individual contributor role wherein the person would work with a small but highly competitive and effective team.
Responsibilities:
● Customer onboarding: help them set up product configuration and upload data
● Conduct product training for key stakeholders in the customer organization
● Drive adoption, improve customer satisfaction, and work with our customers to
generate new business (upsell and cross-sell)
● Minimize customer churn, maximize retention and create great customer experience
● Contact customers to explain new features and help them upgrade to new plans
● Collect customer references, testimonials and create case studies
● Be the customer’s voice within Truein providing feedback to our Product team to develop/identify new features
● Conduct quarterly business reviews with senior stakeholders to align product deliveries to client business outcomes
● Help customers map Truein to their existing policies and processes
Requirements:
● 5+ years years of experience in SaaS or software product company in acustomer-facing roles
● Previous experience working with enterprise customers
● Process-oriented and analytical
● Excellent verbal and written communication skills
● Strong empathy for customers and passion for growth
● Passion for solving client challenges and commitment to client delight
● Result-oriented and has great attention to details
● Bachelor's degree or equivalent experience in Computer Science or related field
Good to have:
● Experience dealing with International customers
● Has worked with growth stage startup
● Education background of Technology + Management studies
You will get:
● Competitive compensation package and benefits
● Work closely with and be part of a truly amazing team
● Join a fast-growing company early, make a difference and enjoy the ride
● Challenge yourself and take your career to the next level
Truein is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees.
Similar companies
About the company
Passionate about education?
CK-12 is on the lookout for talented, creative, and dedicated people to join our mission to provide great education to students around the world. We are looking for candidates to join our office at Bangalore.
We have a strong education platform that has served over 200 Million users, have got over 1.45 Billion questions answered and have got more than 285 thousand customised Flexbooks. We have embarked on exciting journey to build AI-powered student tutor and Teacher Assistant to build next generation of learning platform.
About CK-12 Foundation
CK-12’s mission is to provide free access to open-source content and technology tools that empower students as well as teachers to enhance and experiment with different learning styles, resources, levels of competence, and circumstances.
To achieve this noble and ambitious vision, we at CK-12 are challenging traditional model of education to transform it dramatically. Technology has opened up lots of opportunities to revolutionize education for the benefit of students, teachers and parents.
We have chosen to be non-profit so that we can effectively realize our mission and so that we can do the right thing! It also provides us the ability to experiment big and bold ideas. CK-12 is backed by Vinod Khosla, a renowned technology venture capitalist.
At CK-12, you’ll experience the benefits of working in a dynamic, entrepreneurial, innovative and non bureaucratic environment where you will get a lot of cool things done than you ever imagined! We are a small group of passionate folks who are determined to disrupt the current form of education. We came together from companies such as Apple, eBay, Amazon, McGraw-Hill, and startups.
Technology is key to scale education and we deeply believe in it. Come develop great solutions on our cloud based (AWS) and AI-first platform delivering rich and interactive content.
Does our mission, people and technologies excite you? If the answer is YES! and you are a great technologist who will challenge status-quo (no order takers please!) by innovating, please come join us! Together, we will change the world!
Check out how CK-12 is making an impact in teaching and learning - https://www.ck12info.org/about/testimonials/
Flexi, our AI-powered Student Tutor - https://www.ck12.org/pages/student-tutor/
AI-powered Teacher Assistant - https://www.ck12.org/pages/teacher-assistant/
Benefits: Medical and Accident Insurance, Free food orders for lunch.
Location: https://goo.gl/maps/NkA2Hr8JhtE3raWr5
Jobs
3
About the company
Optimo Capital is a newly established NBFC with a mission to serve the underserved MSME businesses with their credit needs in India. Less than 15% of MSMEs have access to formal credit. We aim to bridge this credit gap by employing a phygital model (physical branches + digital decision-making).
Being a technology and data-first company, tech and data enthusiasts play a crucial role in building the tech & infra to help the company thrive.
Jobs
2
About the company
Jobs
8
About the company
VDart - We are a global, emerging technology staffing solutions provider with expertise in SMAC (Social, Mobile, Analytics & Cloud), Enterprise Resource Planning (Oracle Applications, SAP), Business Intelligence (Hyperion), and Infrastructure services. We work with leading System Integrators in, the private and public sectors. We have deep industry expertise and focus in BFSI, Manufacturing, Energy & Utility, Healthcare and Technology sector. Our scope, knowledge, industry expertise, and global footprint have enabled us to provide best in the industry solutions. With our Core focus in emerging technologies, we have provided global technology workforce solutions in USA, Canada, Mexico, Brazil, UK, Australia & India. We take pride in delivering specialized talent, superior performance, and seamless execution to meet the challenging business needs of customers worldwide.
Jobs
13
About the company
Jobs
3
About the company
Founded in 2019, The Sleep Company is India’s fastest-growing comfort-tech brand, revolutionising the way the nation sleeps, sits, and relaxes.
At the heart of our innovation is SmartGRID, India’s 1st & only patented sleep technology, engineered to deliver science-backed comfort that intelligently adapts to your body, offering the perfect balance of softness and support.
With over 4 lakh happy customers, a 4.9-star rating on Google, and a strong retail presence with 157+ stores across India, we’ve become one of the country’s most loved names in comfort.
From mattresses to recliners, our products are trusted by Anil Kapoor, Farah Khan, Shubman Gill, and countless others who value Quality Comfort and Peaceful Sleep.
Backed by a team of 1500+ people and certified as a Great Place to Work, we’re building not just better products, but a better culture and a better way to live.
Jobs
1
About the company
Albert Invent is a cutting-edge R&D software company that’s built by scientists, for scientists. Their cloud-based platform unifies lab data, digitises workflows and uses AI/ML to help materials and chemical R&D teams invent faster and smarter. With thousands of researchers in 30+ countries already using the platform, Albert Invent is helping transform how chemistry-led companies go from idea to product.
What sets them apart: built specifically for chemistry and materials science (not generic SaaS), with deep integrations (ELN, LIMS, AI/ML) and enterprise-grade security and compliance.
Jobs
6
About the company
Jobs
10
