Cutshort logo
Incruiter logo
Customer Success Manager
Customer Success Manager
Incruiter's logo

Customer Success Manager

Harshavardhan  Kanuru's profile picture
Posted by Harshavardhan Kanuru
3 - 6 yrs
₹5L - ₹10L / yr
Bengaluru (Bangalore)
Skills
Customer Success
Escalation management
Cross Selling
Up Selling

We are looking for an experienced Customer Success Executive (CSM) to join our team. The ideal candidate will be responsible for key account management, upselling, cross-selling, handling escalations, and ensuring customer satisfaction.


Roles and Responsibilities:

● Key Account Management: Serve as the primary point of contact for assigned key accounts, ensuring smooth communication and excellent service delivery.

● Upselling & Cross-Selling: Identify opportunities to expand product adoption within existing accounts and drive revenue growth.

● Customer Retention & Satisfaction: Build strong, long-term relationships with clients, ensuring they derive maximum value from our products/services.

● Handling Escalations: Act as a problem-solver by addressing client concerns promptly and effectively, ensuring a seamless resolution process.

● Client Advocacy: Serve as the voice of the customer within the organization, providing feedback to internal teams to enhance the customer experience.

● Data-Driven Insights: Monitor key customer success metrics and proactively take measures to improve engagement and satisfaction.

● Collaboration: Work closely with sales, product, and support teams to enhance overall customer experience and drive business growth.


WHAT WILL YOU NEED TO SUCCEED?

● Experience: 3+ years of experience in a Customer Success, Account Management, or Client Relations role in a B2B or SaaS environment.

● Communication Skills: Exceptional verbal and written communication skills with the ability to engage and influence key stakeholders.

● Client Handling Expertise: Proven track record of managing enterprise clients, resolving escalations, and driving business value.

● Sales Acumen: Experience in upselling, cross-selling, and identifying new opportunities within existing accounts.

● Problem-Solving Skills: Ability to think critically and address client concerns efficiently.

● Tech-Savvy: Familiarity with CRM tools and customer success platforms is a plus.

● Team Handling: Experience in managing and mentoring a team to ensure high performance and effective client service.


Location: Indiranagar Bangalore

Read more
Users love Cutshort
Read about what our users have to say about finding their next opportunity on Cutshort.
Shubham Vishwakarma's profile image

Shubham Vishwakarma

Full Stack Developer - Averlon
I had an amazing experience. It was a delight getting interviewed via Cutshort. The entire end to end process was amazing. I would like to mention Reshika, she was just amazing wrt guiding me through the process. Thank you team.
Companies hiring on Cutshort
companies logos

About Incruiter

Founded :
2018
Type :
Products & Services
Size :
20-100
Stage :
Bootstrapped

About

Interview as a Service and AI Video Interview Software help companies streamline hiring process. Save 80% cost, 4x faster and ensure top candidate quality.

Read more

Connect with the team

Profile picture
Nisa K

Company social profiles

bloginstagramlinkedinfacebook

Similar jobs

NeoGenCode Technologies Pvt Ltd
Gurugram
5 - 10 yrs
₹8L - ₹20L / yr
Fullstack Developer
skill iconNodeJS (Node.js)
skill iconReact.js
Microservices
skill iconJavascript
+6 more

Position : Full Stack Developer (Node.js + React.js)

Experience : 5+ Years

Location : Gurgaon (Work From Office - 5 Days)

Notice Period : Immediate or within 7 days


Job Description :

We are looking for a highly skilled and passionate Full Stack Developer with strong experience in Node.js and React.js, and a solid understanding of Microservices Architecture.

This is a full-time, on-site opportunity based in Gurgaon, ideal for someone who thrives in a fast-paced development environment.


Mandatory Skills :

Node.js, React.js, JavaScript (ES6+), RESTful APIs, Microservices Architecture, MongoDB/PostgreSQL, Git, HTML5, CSS3, JWT


Key Responsibilities :

  • Design, develop, test, and maintain scalable web applications using Node.js (backend) and React.js (frontend).
  • Build and integrate RESTful APIs and Microservices in a production-grade environment.
  • Participate in code reviews, architecture discussions, and performance optimizations.
  • Collaborate with cross-functional teams including UI/UX designers, QA, DevOps, and product managers.
  • Write clean, maintainable, and reusable code adhering to best practices.
  • Ensure system reliability, security, scalability, and performance.
  • Debug and resolve production issues efficiently.

Must-Have Skills :

  • 5+ Years of full-stack development experience with Node.js and React.js.
  • Strong expertise in JavaScript, ES6+, HTML5, CSS3, and responsive design.
  • Solid hands-on experience in Microservices Architecture and containerized services (Docker, Kubernetes is a plus).
  • Proficiency in RESTful API development and integration.
  • Experience with databases such as MongoDB, PostgreSQL, or MySQL.
  • Familiarity with version control tools like Git and CI/CD pipelines.
  • Understanding of Agile/Scrum methodologies.

Good to Have :

  • Knowledge of authentication/authorization mechanisms (OAuth, JWT).
  • Exposure to cloud platforms like AWS, Azure, or GCP.
  • Familiarity with testing frameworks such as Jest, Mocha, or Cypress.
Read more
Hiraya Digital
at Hiraya Digital
2 candid answers
Human Resources
Posted by Human Resources
Remote only
1 - 4 yrs
₹1L - ₹3L / yr
Graphic Designing
Motion graphic design
skill iconAdobe Illustrator
Adobe Photoshop
Typography
+6 more

1. Create visually appealing designs for digital marketing campaigns:

  • Design engaging graphics for social media posts, ads, and banners across platforms like Facebook, Instagram, Twitter, and LinkedIn.
  • Develop eye-catching visuals for email campaigns, newsletters, and digital assets that align with client objectives and brand guidelines.
  • Collaborate with the marketing team to ensure designs effectively communicate key messages and drive audience engagement.

2. Collaborate with cross-functional teams to produce high-quality visual content:

  • Work closely with marketing managers to integrate graphics seamlessly into multimedia campaigns.
  • Provide creative input and direction to ensure consistency and coherence in visual storytelling across different digital channels.

3. Maintain brand consistency and quality across all design projects:

  • Uphold brand identity guidelines and standards in all design outputs, ensuring cohesive and professional representation of client brands.
  • Review and refine designs based on feedback from stakeholders to achieve desired visual impact and effectiveness.

4. Stay updated with industry trends and best practices in graphic design:

  • Research and adopt new design tools, techniques, and trends relevant to digital marketing and visual communication.
  • Proactively share insights and recommendations with the team to enhance creative processes and deliver innovative design solutions.

5. Create the Brand Book from scratch: 

  • Lead the creation of the company's Brand Book, developing comprehensive brand guidelines, visual identity elements, and brand assets.
  • Collaborate closely with key stakeholders to ensure the Brand Book reflects and reinforces the brand’s values and goals.

Requirements:

  • Proven experience as a Graphic Designer in a digital marketing agency or related industry.
  • The designers should be familiar with the basics of video editing and can create basic reels, GIFs, and motion stories
  • Strong portfolio showcasing creative design work across various digital platforms.
  • Proficiency in Adobe Creative Suite (Photoshop, Illustrator, InDesign) and other relevant design software.
  • Solid understanding of design principles, typography, and color theory.
  • Ability to work collaboratively in a remote team environment, with excellent communication and time-management skills.
  • Bachelor's degree in Graphic Design, Visual Arts, or a related field is preferred.
Read more
Mumbai
4 - 5 yrs
₹5L - ₹6L / yr
Labour law
Labor relations
Compliance
esic

We are the Country's leading Private Security Agency and Facility Management Company, having 75 branches and a manpower of around 40000 across!


Candidate must have:

1. Good knowledge of various labour laws

2. Registers and documents to be maintained under Acts

3. Must have handled labour audits

4. Working knowledge of handling Simpliance, ComplyHR, Teamlease, Ascent HR will be added advantage

5. Should respect timelines and meet deadlines

6. Must have 5-6 years of relevant experience

7. Minimum a Graduate

Read more
Saint-Gobain INDEC
Poonam Sharma
Posted by Poonam Sharma
Mumbai
3 - 7 yrs
₹5L - ₹14L / yr
skill iconPHP
MySQL
skill iconLaravel
skill iconCodeIgniter
skill iconAngular (2+)
+1 more

About Us:

Saint-Gobain group through its group company Grindwell Norton Limited has established INDEC - an International Delivery Center in Mumbai to provide IT solutions and services to the groups’ businesses Globally.

INDEC is currently organized into INDEC Application Development, INDEC Infrastructure Management and Cyber Security Management.

While INDEC Apps specializes in Software application development and maintenance services (ADM), INDEC Infra specializes in monitoring and managing the key IT infrastructure assets of the group deployed globally across 70 countries worldwide. INDEC provides IT Services and Solutions to the Saint-Gobain group through its state-of-the-art delivery centers based at Andheri – East in Mumbai. There are approximately 1200+ associates working in INDEC currently.

 INDEC Infra operates on the following service lines: Network Coordination Center (NCC/NOC), Data Center Infrastructure Support, IT Standards, Tools Engineering and Reporting Automation.

INDEC Cybersecurity provides 24/7 Security monitoring to detect & react on any suspicious activity in Saint- Gobain. It provides services on vulnerability scanning, web application firewall, endpoint protection, strong authentication, digital certificate, Win 10 MBAM and SFTS support.

Company Website:

 

https://www.saint-gobain.co.in/indec


Required Skills: Core PHP, PHP Framework, Angular JS, MY SQL


Key Responsibilities:

1. Maintenance of existing Portal developed in Core PHP

2. Redeveloping the existing portals using new technologies

3. Develop new portal as per user expectation using APIs

 

 

Read more
Amagi Media Labs
at Amagi Media Labs
3 recruiters
Rajesh C
Posted by Rajesh C
Bengaluru (Bangalore), Hyderabad, Noida, Pune, Chennai
5 - 12 yrs
₹1L - ₹18L / yr
skill iconJava
Microservices
skill iconSpring Boot
Skills: Java, Microservices
Experience in Sprnig Boot, Spring Cloud, Spring Security, Webservices
Good Communication Skills
Read more
Nexsys
at Nexsys
2 recruiters
Kiran Nirakari
Posted by Kiran Nirakari
Mumbai
3 - 5 yrs
₹7L - ₹15L / yr
skill iconVue.js
skill iconAngularJS (1.x)
skill iconAngular (2+)
skill iconReact.js
skill iconJavascript
+12 more

Python experts for NSO work

  • Strong coding Experience in programming language like Python (Minimum 5+ years of experience)
  • Proven hands-on Software Development experience
  • Proven working experience in Python development
  • Hands on experience in designing and developing applications using Python platforms
  • Object Oriented analysis and design using common design patterns.
  • Profound insight of Python Java and JEE internals
  • Knowledge of Yang data modelling, Netconf (Must) and XML
  • Knowledge on REST/ SOAP API's
  • Basic knowledge of Networking i.e., MPLS, L3 VPN.
  • Bachelor's degree in computer science or equivalent
  • Very strong aptitude and reasoning
  • Ability to break complex problems into parts and solve them
  • Must be able to communicate thoughts clearly to the team
  • Good understanding of various database i.e., Mongo DB, MYSQL.
  • Good understanding of the DevOps tools Jenkins, GitHub for version controlling.

·      Knowledge on NSO 

Read more
Protracked software solutions
Sruthy Raj
Posted by Sruthy Raj
Remote only
3 - 5 yrs
₹3.6L - ₹6L / yr
skill iconBootstrap
skill iconHTML/CSS
Material Design
skill iconVue.js
skill iconJavascript
Job description
PROTRACKED is a growing Insuretech product based company. We are supporting around 50+ customers in 7 countries. We are looking for Mid Level to Senior Level front end developers.

The nature of work demands the following:

Good understanding of HTML and CSS
Strong understanding of Javascript
Some working experience in Vue.js (or similar frontend frameworks)
Should have a good sence of proportions, finish, and intuitiveness
Should be capable of creating reusable front end components
Some of the activities to be performed include the following:

Understand the user painpoints and use cases
Customize themes as per required user journy
Improve the user experience of existing applications
Helping other (Laravel) developers resolve UI related stuck areas
Write frontend applications, that consume backend APIs
Ability to self learn and implement new tech stacks
Read more
Yugasys Software Private Limited
Yugasys Software
Posted by Yugasys Software
Bengaluru (Bangalore)
3 - 8 yrs
₹6L - ₹12L / yr
skill iconAndroid Development
skill iconKotlin
skill iconJava
Model-View-View-Model (MVVM)
RxJava
+6 more
Job Description
We are looking for an Android Developer who possesses a passion for pushing mobile technologies to the limits. This Android app developer will work with our team of talented engineers to design and build the next generation of our mobile applications. Android programming works closely with other app development and technical teams.
Roles and
Responsibilities
As an Android developer, you are responsible for the development and maintenance of applications aimed at a vast number of diverse Android devices. Your primary focus will be the development of Android applications and their integration with back-end services. You will be working alongside other engineers and developers working on different layers of the infrastructure. You will be responsible to identify and correct bottlenecks and fix bugs. Require d Technical & Professional Skills
1. Strong knowledge of Android SDK, Versions of Android, and how to deal with different screen sizes.
2. Strong Understanding of Full Mobile development life cycle, Android Architecture, SDK, and SQLite DB.
3. Develop App with MVC, MVP and MVVM Architecture.
4. Strong OOPs Fundamentals, Java, REST/JASON, Web Services.
5. Experience with third-party libraries and APIs like location aware apps, google maps, etc.,
6. Expertise in app memory management, multithreading, networking & Security.
7. Proficient understanding of code versioning tools, such as Git.
8. Ability to work in a fast-paced agile development team.
9. Familiarity with continuous integration.
10. Familiarity with designing Native and Hybrid Android Applications.
11. Demonstrated communication skills in a customer/stakeholder facing environment.
12. Must be self-directed, resilient and creative.
Read more
Mesu Solutions Pvt. Ltd
Remote, Pune
1 - 3 yrs
₹2L - ₹4L / yr
skill icon.NET
"Angular"
ASP.NET
skill iconC#
MVC Framework
+3 more

Job Summary

We are looking for a Dot Net developer with expertise on MVC, C# web API and angular

The ideal candidate will thrive in a work environment that requires strong problem-solving skills and independent self-direction, coupled with an aptitude for team collaboration and open communication.

Your primary responsibility will be to design and develop application functionality based on the requirements from the client.

Responsibilities and Duties

  • Ensuring and implementing the best possible performance, quality, and responsiveness of applications
  • Ability to Identify bottlenecks and bugs, and devise solutions to mitigate and address these issues
  • Flexible and proactive working style with strong personal ownership of problem resolution.
  • Ability to multi-task under pressure and work independently with minimal supervision.
  • Commitment to optimization and accountability evident in creating technical documentation for reference and reporting

Qualifications and Skills

· More than 2-3 years’ experience in .NET development

· Experience with Angular *

· Strong knowledge of .NET framework 4.5, 4.6,

· Strong Knowledge of Asp.Net MVC 5

· Strong understanding of object-oriented programming

· Skill for writing reusable libraries

· Knowledge of Unit of Work, Generic Repository Pattern

· Familiarity with Microsoft SQL Server

· Experience with Entity Framework 6.0

Job Types: Full-time, Permanent

Salary: ₹1.50 - ₹3.60 per year

 

Read more
EPAM Systems
Bengaluru (Bangalore)
4 - 8 yrs
₹10L - ₹20L / yr
Data Structures
skill iconJava
Algorithms
Microservices
RESTful APIs
+1 more
Basic Qualifications
  • Strong Java software development experience – with a focus on Java 8 & 9
  • Experience with NoSql databases – ideally with MongoDB
  • Experience implementing REST apis – ideally with JAX-RS
  • Experience with Reactive Programming – ideally with RxJava
  • Experience implementing unit tests

Preferred Qualifications
  • Experience developing applications in fintech or established financial institutions
  • Experience with microservice architectures
  • Experience developing systems that can scale to large amounts of data
  • Experience working in Agile Scrum
  • Experience working on a globally distributed team
Read more
Why apply to jobs via Cutshort
people_solving_puzzle
Personalized job matches
Stop wasting time. Get matched with jobs that meet your skills, aspirations and preferences.
people_verifying_people
Verified hiring teams
See actual hiring teams, find common social connections or connect with them directly. No 3rd party agencies here.
ai_chip
Move faster with AI
We use AI to get you faster responses, recommendations and unmatched user experience.
21,01,133
Matches delivered
37,12,187
Network size
15,000
Companies hiring
Did not find a job you were looking for?
icon
Search for relevant jobs from 10000+ companies such as Google, Amazon & Uber actively hiring on Cutshort.
companies logo
companies logo
companies logo
companies logo
companies logo
Get to hear about interesting companies hiring right now
Company logo
Company logo
Company logo
Company logo
Company logo
Linkedin iconFollow Cutshort
Users love Cutshort
Read about what our users have to say about finding their next opportunity on Cutshort.
Shubham Vishwakarma's profile image

Shubham Vishwakarma

Full Stack Developer - Averlon
I had an amazing experience. It was a delight getting interviewed via Cutshort. The entire end to end process was amazing. I would like to mention Reshika, she was just amazing wrt guiding me through the process. Thank you team.
Companies hiring on Cutshort
companies logos