
We are looking for an experienced Customer Success Executive (CSM) to join our team. The ideal candidate will be responsible for key account management, upselling, cross-selling, handling escalations, and ensuring customer satisfaction.
Roles and Responsibilities:
● Key Account Management: Serve as the primary point of contact for assigned key accounts, ensuring smooth communication and excellent service delivery.
● Upselling & Cross-Selling: Identify opportunities to expand product adoption within existing accounts and drive revenue growth.
● Customer Retention & Satisfaction: Build strong, long-term relationships with clients, ensuring they derive maximum value from our products/services.
● Handling Escalations: Act as a problem-solver by addressing client concerns promptly and effectively, ensuring a seamless resolution process.
● Client Advocacy: Serve as the voice of the customer within the organization, providing feedback to internal teams to enhance the customer experience.
● Data-Driven Insights: Monitor key customer success metrics and proactively take measures to improve engagement and satisfaction.
● Collaboration: Work closely with sales, product, and support teams to enhance overall customer experience and drive business growth.
WHAT WILL YOU NEED TO SUCCEED?
● Experience: 3+ years of experience in a Customer Success, Account Management, or Client Relations role in a B2B or SaaS environment.
● Communication Skills: Exceptional verbal and written communication skills with the ability to engage and influence key stakeholders.
● Client Handling Expertise: Proven track record of managing enterprise clients, resolving escalations, and driving business value.
● Sales Acumen: Experience in upselling, cross-selling, and identifying new opportunities within existing accounts.
● Problem-Solving Skills: Ability to think critically and address client concerns efficiently.
● Tech-Savvy: Familiarity with CRM tools and customer success platforms is a plus.
● Team Handling: Experience in managing and mentoring a team to ensure high performance and effective client service.
Location: Indiranagar Bangalore

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Key Responsibilities:
- Design, develop, and maintain scalable backend applications using Java and Spring Boot.
- Build and consume RESTful APIs and ensure secure, reliable API integrations.
- Develop microservices-based architecture and deploy applications in cloud environments.
- Work with cloud platforms such as AWS/Azure/GCP for application deployment and management.
- Write clean, maintainable, and efficient code following best practices.
- Implement CI/CD pipelines and support DevOps practices.
- Optimize applications for performance, scalability, and reliability.
- Collaborate with cross-functional teams including frontend, QA, DevOps, and product teams.
- Participate in code reviews, technical design discussions, and architectural decisions.
- Troubleshoot production issues and provide timely resolution.
Required Skills & Qualifications:
- 5–10 years of hands-on experience in Java (Java 8 or above).
- Strong experience with Spring Boot, Spring MVC, Spring Data, Spring Security.
- Solid understanding of RESTful API design & development.
- Experience in microservices architecture.
- Hands-on experience with at least one cloud platform (AWS / Azure / GCP).
- Knowledge of containerization tools like Docker and orchestration tools like Kubernetes.
- Experience with relational and/or NoSQL databases (MySQL, PostgreSQL, MongoDB).
- Familiarity with CI/CD tools (Jenkins, GitHub Actions, etc.).
- Strong understanding of Git and version control practices.
- Good understanding of design patterns and object-oriented programming principles.
Salesforce DevOps/Release Engineer
Resource type - Salesforce DevOps/Release Engineer
Experience - 5 to 8 years
Norms - PF & UAN mandatory
Resource Availability - Immediate or Joining time in less than 15 days
Job - Remote
Shift timings - UK timing (1pm to 10 pm or 2pm to 11pm)
Required Experience:
- 5–6 years of hands-on experience in Salesforce DevOps, release engineering, or deployment management.
- Strong expertise in Salesforce deployment processes, including CI/CD pipelines.
- Significant hands-on experience with at least two of the following tools: Gearset, Copado,Flosum.
- Solid understanding of Salesforce architecture, metadata, and development lifecycle.
- Familiarity with version control systems (e.g., Git) and agile methodologies
Key Responsibilities:
- Design, implement, and manage CI/CD pipelines for Salesforce deployments using Gearset, Copado, or Flosum.
- Automate and optimize deployment processes to ensure efficient, reliable, and repeatable releases across Salesforce environments.
- Collaborate with development, QA, and operations teams to gather requirements and ensurealignment of deployment strategies.
- Monitor, troubleshoot, and resolve deployment and release issues.
- Maintain documentation for deployment processes and provide training on best practices.
- Stay updated on the latest Salesforce DevOps tools, features, and best practices.
Technical Skills:
- Deployment ToolsHands-on with Gearset, Copado, Flosum for Salesforce deployments
- CI/CDBuilding and maintaining pipelines, automation, and release management
- Version ControlProficiency with Git and related workflows
- Salesforce PlatformUnderstanding of metadata, SFDX, and environment management
- Scripting
- Familiarity with scripting (e.g., Shell, Python) for automation (preferred)
- Communication
- Strong written and verbal communication skills
Preferred Qualifications:
Bachelor’s degree in Computer Science, Information Technology, or related field.
Certifications:
Salesforce certifications (e.g., Salesforce Administrator, Platform Developer I/II) are a plus.
Experience with additional DevOps tools (Jenkins, GitLab, Azure DevOps) is beneficial.
Experience with Salesforce DX and deployment strategies for large-scale orgs.
Job Title:
B2B Sales & Business Development Executive
Location:
[Bangalore] / Work from Office onsite
Job Type:
Full-Time | Entry-Level
Total 6 Vacancies
4 for Day Shift
2 for Night Shift
About Us:
Edstellar is a fast-growing Global corporate training company that delivers instructor-led training (ILT), both virtual and in-person, across a wide range of domains including technology, leadership, soft skills, and compliance. We work with start-ups, enterprises, and Fortune 500 companies to solve their learning and development challenges through customized training solutions.
Job Summary:
As a B2B Sales & Business Development Executive, you will be responding leads and actively generating outbound leads to grow our client base. You will interact with HR, L&D, and business leaders to understand their training needs, create customized training proposals, coordinate with internal teams to finalize trainers, and close deals. This is a high-learning, client-facing role ideal for freshers eager to start a career in corporate sales, learning & development, and business consulting.
Key Responsibilities:
- Respond promptly to incoming leads via email, phone, chat, or the website.
- Research and identify potential corporate clients in target industries and geographies.
- Reach out via email, LinkedIn, and cold calls to pitch our training solutions.
- Build a qualified outbound lead pipeline and maintain regular touchpoints.
- Set up discovery calls, understand prospect needs, and nurture them into active leads.
- Understand client training requirements across domains (technical, soft skills, leadership, compliance, etc.).
- Prepare customized training outlines in collaboration with the content and operations teams.
- Work with the Operations team to identify and propose suitable trainers.
- Share tailored proposals and pricing with clients, follow up, and drive the sales process to closure.
Coordination & Documentation:
- Collaborate with internal teams (Content, Trainers, and Operations) to deliver solutions aligned with client expectations.
- Maintain accurate and up-to-date records of all sales activities in CRM or internal systems.
- Ensure smooth handover of closed deals to the Account Management team for delivery coordination.
Who Should Apply?
- Fresh graduates.
- Master’s degree in Business, Marketing, HR, or related field.
- Strong spoken and written English communication skills.
- Confident, proactive, and eager to learn and grow in a fast-paced environment.
- Interest in corporate training or L&D is a plus.
- Ability to multitask and manage both inbound and outbound responsibilities.
- Basic knowledge of tools like MS Office, Google Workspace, CRM (training will be provided).
What you’ll Gain:
- Comprehensive on boarding and role-specific training.
- Hands-on experience working directly with corporate clients and senior professionals.
- Exposure to diverse industries and training domains.
- Opportunity to grow into sales consulting, key account management, or L&D advisory roles.
- Competitive compensation with performance-based incentives.
Work Culture & Support:
- Young, collaborative, and performance-driven team.
- Regular mentoring and feedback sessions.
- Supportive environment that encourages learning and experimentation.
Understand the business requirements and prepare the requirements documents
Conduct knowledge transfer sessions with the development team
Will be responsible for creating user stories and test cases
Perform Software testing, GUI, Functional Testing, and Usability testing
Work closely with the development and QA teams to ensure that the right product
goes out to the customers
Requirements
Excellent Communication
3+ Years of experience
Should be able to conceptualize ideas and propose solutions to customers
Should have experience creating wireframes
Good in documentation
Good understanding of SDLC
worked on multiple systems
Who are we?
Founded with the mission to radically accelerate enterprises business transformation, JIFFY.ai’s intelligent platform empowers business users to adapt to change and innovate faster. We strive to create applications with delightful user experiences backed up by automated middle and back office capabilities. The platform employs the cognitive capabilities of no-code-based software development, Intelligent Document Processing, Natural Language Processing, RPA, Machine Learning, intuitive user interfaces and AI along with an overarching human-in-the-loop approach to power the next generation of enterprise applications. Explore further on www.jiffy.ai.
Success in the Role:
This role is an opportunity for an Engineering Leader looking for their next growth opportunity. As a leader, you will help us build and scale our team as our product grows and reaches new customers. This role requires technical and interpersonal skills to work with multiple teams, passion for solving problems, a focused approach towards growing people, expertise in product quality, automation and for delivering results.
As an Engineering Director, you will:
Lead the teams that enables our customers to build the middleware and backend of their products using our no code platform. We are a SaaS platform that allows our customers from different domains to build web scale applications online.
In this position, you are responsible for people management and product deliveries. It requires hands on Java and/or Golang development experience. Your responsibilities include
- Hire, mentor and motivate your teams.
- Plan and manage scrums and deliveries.
- Knowledge of cloud deployments, security and scalability concerns.
- Contribute to the design and develop of Java and GoLang based micro services.
- Expertise in scalable systems, including APIs, middleware and database systems.
- Create efficient development, build, packaging and deployment processes for Java and GoLang micro services.
- Review code and enforce best coding, security and test practices.
Work Experience and Skills required:
- Overall 15+ years of experience
- Experience in managing technical teams for 5 years.
- At least 10+ years of Java and/or Golang development experience in the relevant domain
- Worked on a product or SaaS platform
- Good communication and negotiation skills
What is leadership like for this role? What is the structure and culture of the team like?
This role will be reporting to the VP, Engineering. Our team’s focus is on challenging the status quo by innovating in a Jiffy. We believe in building a high performing organization and committing to make our customers successful.
We have cross functional teams organized around different platform components with clear responsibility and accountability. At the same time, engineers with horizontal technical skills like Java and GoLang development report to one leader to bring consistency and best practices across the entire platform.
What are the benefits and perks of working at JIFFY.ai?
- Hybrid Work : We have a hybrid working environment with at least 3 days in the office
- Programmes tailored for our people - People Development programmes, Appreciation programmes, Leadership & Mentorship programmes, Communication Programmes, Engagement programmes (JoyofJIFFYians)
- Workplace practices made for people well-being - Weekend Work Monitor, Low Call/No Call Wednesday, and Knowledge Sharing Sessions.
- Token of Appreciation-Early appraisal guaranteed with best Pay-Per-Performance Policy. Compensation off and overtime benefits are offered
- We appreciate the efforts in bringing in top talents -Our people receive generous monetary benefits for successful referrals as a Referral Bonus.
- Grants- Different allowances and perks are designed to support and benefit JIFFYians.
- Medical Coverage, Retirement, and Parental Leave Plans for All Family Types
Responsibilities
• Participate in requirements analysis
• Collaborate with internal teams to produce software design and architecture
• Write clean, scalable code using .NET programming languages
• Test and deploy applications and systems
• Revise, update, refactor and debug code Requirements
• At least 5 years of experience with .NET
• Experience with ASP.NET
• MS SQL knowledge
• JavaScript experience
Nice to have
• .NET Core experience
• Entity Framework Core knowledge
• Experience with Angular • Experience with AWS (or Azure, GCP)
• Knowldege of CI/CD (GitLab, TeamCity, TFS Release)
About the Company:
Rejolut is one of the award-winning fastest-growing emerging tech company which is working on leading technology like Blockchain, ML & AI, Complex mobile & web apps, IoT, etc. located in the USA, UK, and India. we are looking for a dedicated HR Manager
.Key Responsibilities:
• Ability to handle and maintain confidential information.
• Fluency in social media, particularly in researching and recruiting candidates through channels such as LinkedIn and also through Job portals.
• Job candidate interviewing skills.
• Taking Care of joining formalities of the Employees.
• Preparing Appointment Letter.
• Issuing the Offer Letter and explain the salary details.
• Conducting orientation and Induction for the new joiners.
• Induction about the services of the organization.
• Attendance Leave Management.
• Preparing Confirmation Appraisal Letter.
• Employee Relationship, Handling Employee Grievances, Employee Engagement Activities like Arranging Picnics, Festive Parties, and Birthdays.
• Handling Exit Interviews.
• End-user technology skills with HR software and platforms, such as HRIS or workforce management systems.
• Ability to build team morale and promote a corporate culture skills
Hiring, Human Resources Management, Benefits Administration, Performance Management, Communication Processes, Compensation, and Wage Structure, Supports Diversity, Classifying Employees, Employment Law, Laws Against Sexual Harassment, Organization
Must-Have Skills:
Strong Communication Skills, Presentation Skills, and Interpersonal Skills, Negotiation Skills, Convincing Skills.
Good To Have Skills:
Recruitment experience in Technology Company, Software Company, or SAAS domain
About Us:
Docsumo is Document AI software that helps enterprises capture data and analyze customer documents. We convert documents such as invoices, ID cards, and bank statements into actionable data. We work with clients such as PayU, Arbor and Hitachi and are backed by Sequoia, Barclays, Techstars, and Better Capital.
Responsibilities:
- You will be responsible for overseeing the development of Docsumo React webapp. You will be working closely with the founders and lead the frontend development.
- Serve as a thought leader and mentor on technical, architectural, design and related issues.
- You will responsible to provide oversight, accountability, and leadership for technical decisions
- You will be designing and building modules in React within the Docsumo webapp. The webapp is the main way for customers to consume Docsumo APIs.
- Own and Implement the features using the technology stack that we have in place while bringing in flavours of latest but proven trends and methods
- Contribute to Product and Design ideas and Implement them as your own product. We value everyone’s inputs.
- Work with our hiring team to hire amazing engineers who will expand the Docsumo culture and product.
Skills:
- At least 6 years years experience building React webapps
- Demonstrated ability to build webapps from scratch using React. Demonstrated ability of managing frontend engineers
- Proven skills in developing a production level end to end UI application on their own
- Excellent command over HTML5, CSS, Javascript & React, Redux
- Familiarity with Version Control tools such as Git
- Theoretical and practical knowledge of SQL / NoSQL databases with hands-on experience in at least one database system
- Must be self-motivated, flexible, collaborative, with an eagerness to learn
- Comfortable working in an Agile work environment with an incredibly fast pace and a large degree of independence.
- Manage & own city P&L and customer satisfaction metrics
- Responsible for managing city team across sales, procurement, and refurbishment functions
- Maintain desired profitability and sales velocity
- Provide inputs and insights to product and marketing teams Candidate should have:
- Experience in managing a P&L in a fast-growing start-up environment
- Team management & scaling experience
- Strong customer focus and analytical abilities












