Customer Success Manager

Position: Chief Executive Officer (CEO)- Garment Export

Location: Noida

Experience: 10+ year in Garment export and buying agency

Salary: Negotiable

Industry: Fashion/ Apparel/ Garments

The CEO will be responsible for the overall strategic direction, operational efficiency, and growth of the company. The ideal candidate will have a deep understanding of the fashion export manufacturing sector, with significant experience in managing factories, working with buying houses, and overseeing end-to-end production processes. As the CEO, you will collaborate with the executive team, manage key relationships with international clients and stakeholders, and lead the organization towards achieving its business goals.

Key Responsibilities:

Leadership and Strategy:

·         Lead the company in setting and executing long-term strategies to ensure growth and profitability.

·         Develop and communicate a clear vision for the future of the company, aligning it with the evolving needs of the global fashion industry.

·         Act as the primary spokesperson for the company, representing it at key industry events, meetings with stakeholders, and in public communications.

Operations and Manufacturing Management:

·         Oversee day-to-day operations, including managing production schedules, ensuring quality standards, and optimizing manufacturing processes in multiple factories.

·         Ensure efficient production workflows, cost management, and on-time delivery of products.

·         Monitor and manage relationships with key factory partners, vendors, and third-party suppliers to ensure best-in-class manufacturing capabilities.

Financial Oversight:

·         Develop and manage budgets, forecasts, and financial reports to ensure the financial health of the company.

·         Oversee financial performance and make data-driven decisions to optimize revenue generation, cost savings, and profit margins.

Business Development and Client Relations:

·         Cultivate and maintain relationships with international clients, including fashion brands, retail buyers, and buying houses.

·         Identify and pursue new business opportunities in global markets to expand the companys client base and product offerings.

·         Lead negotiations and ensure contracts with international buyers, suppliers, and partners are beneficial and aligned with company objectives.

Supply Chain and Logistics Management:

·         Manage the global supply chain, ensuring that production and delivery timelines are met while maintaining cost efficiency.

·         Develop and implement strategies to streamline logistics and reduce lead times while maintaining product quality.

Team Leadership and Organizational Development:

·         Build and nurture a high-performing executive leadership team to execute the companys strategy and drive results.

·         Foster a company culture of innovation, collaboration, and continuous improvement.

·         Provide mentorship and guidance to senior management and employees to support their growth and professional development.

Mail updated resume with current salary-

Emil: jobs[at]glansolutions[dot]com

satish: 8851O 18162

Website: www.glansolutions.com

Click for more jobs- https://glansolutions.com/jobs.php

Google search: Glan Management Consultancy

Key Responsibilities:

1. Financial Management & Reporting

• Lead preparation of monthly, quarterly, and annual financial statements (P&L, Balance Sheet, Cash Flow).

• Ensure timely closure of accounts and compliance with applicable Indian Accounting Standards (Ind AS).

• Manage financial planning, forecasting, and cost control aligned with business objectives.

• Prepare management reports and MIS dashboards for review by senior leadership.

2. Accounting & Operational Finance

• Oversee all accounting operations including billing, collections, bank reconciliations, vendor payments, payroll accounting, and inter-entity transactions.

• Monitor and manage revenue recognition for both accredited and non-accredited schemes, including deferred revenue, advances, and adjustments.

• Ensure accuracy and completeness of books of accounts in line with internal policies and audit standards.

3. Taxation & Statutory Compliance

• Ensure 100% compliance with all statutory obligations: GST, TDS, PF, PT, Income Tax, and other regulatory filings.

• Handle tax audits, GST reconciliations (GSTR-1, 2B, 3B), TDS returns, and coordinate with external consultants/auditors.

• Stay updated on amendments in Indian tax and compliance frameworks relevant to service-based businesses.

4. Audit, Controls & Risk Management

• Lead internal and statutory audit processes from planning to closure.

• Ensure implementation of robust internal controls and SOPs to minimize risks.

5. Budgeting & Treasury

• Prepare and monitor annual budgets, cash flow projections, and variance reports.

• Manage working capital, fund flows, and cash position for smooth business operations.

• Maintain relationships with banking partners and manage banking transactions, facilities, and reconciliations.

6. Commercial Support & Pricing

• Support pricing models for new schemes, training programs, and client proposals.

• Conduct margin and cost analysis to drive data-informed pricing strategies and maximize financial performance.

• Work closely with Business Development and Operations to ensure commercially sound decisions.

7. Team Leadership & Process Improvement

• Lead and guide the accounts and finance team; assign responsibilities and ensure timely delivery.

• Implement automation and accounting software best practices (e.g., Tally, Zoho, etc.).

• Drive continual improvement in financial processes, documentation, and reporting.

Qualifications & Experience:

Education:

• Bachelor’s or Master’s Degree in Commerce, Finance, or Accounting (CA Inter or MBA Finance preferred).

Experience:

• 5 to 8 years of relevant experience in service sector finance

• Experience in handling statutory compliance, audit support, and financial reporting.

• Experience working in or with certification/training/consulting or professional services companies preferred

Key Skills & Competencies:

• Strong knowledge of accounting principles, GST, TDS, and other compliance frameworks

• Sound understanding of Indian financial regulations and service taxations

• Excellent Excel, Tally, and financial system skills (Zoho Books/ERP, preferred)

• Good communication and interdepartmental coordination skills

• High integrity, attention to detail, and process-oriented thinking

Key Performance Indicators (KPIs):

• Accuracy and timeliness of financial statements and MIS

• Zero non-compliance or penalties on statutory filings

• Timely audit closure with minimal observations

• Cost and variance control against budgets

• Process improvements implemented

• Internal stakeholder satisfaction and team performance

Now Hiring: Quality Analyst – BPO Operations | Location: Gurugram (Onsite)

Job Title: Quality Analyst

Work Location: Gurugram (Onsite)

Education:

• Minimum qualification: Graduate

Experience:

• 2 to 8 years of total work experience
• Minimum 2 years of experience as a Quality Analyst in a BPO (on paper) is mandatory

Key Responsibilities

• Evaluate live and recorded calls to ensure service quality standards
• Monitor and analyze: Team performance and team strength | Call duration and Average Handling Time (AHT)
• Provide structured and actionable feedback to agents
• Conduct regular call calibration sessions
• Maintain daily/weekly audit count logs
• Ensure adherence to quality frameworks and feedback mechanisms
• Perform DIP checks and maintain accuracy of quality reports
• Prepare quality analysis reports using basic Excel

Required Skills

• Excellent verbal communication in both Hindi and English
• Strong attention to detail and process orientation
• Working knowledge of Basic Excel
• Experience in call audits, feedback processes, and DIP checks

We are looking for a Node.js Developer responsible for managing the interchange of data between the server and the users. Your primary focus will be the development of all server-side logic, definition, and maintenance of the central database, and ensuring high performance and responsiveness to requests from the front-end. You will also be responsible for integrating the front-end elements built by your co-workers into the application. Therefore, a basic understanding of front-end technologies is necessary as well.

Responsibilities:

• Integration of user-facing elements developed by front-end developers with server-side logic
• Writing reusable, testable, and efficient code
• Design and implementation of low-latency, high-availability, and performant applications
• Implementation of security and data protection
• Integration of data storage solutions
• Performance tuning, improvement, and optimization of the application
• Ensuring high performance of applications and providing support

Skills and Qualifications:

• Strong proficiency with JavaScript and Node.js
• Knowledge of Node.js and frameworks available for it such as Express
• Understanding the nature of asynchronous programming and its quirks and workarounds
• Good understanding of server-side templating languages such as Jade, EJS
• Basic understanding of front-end technologies, such as HTML5, and CSS3
• Understanding accessibility and security compliance
• User authentication and authorization between multiple systems, servers, and environments
• Integration of multiple data sources and databases into one system
• Understanding fundamental design principles behind a scalable application
• Understanding differences between multiple delivery platforms, such as mobile vs. desktop, and optimizing output to match the specific platform
• Creating database schemas that represent and support business processes
• Implementing automated testing platforms and unit tests
• Proficient understanding of code versioning tools, such as Git
• Familiarity with continuous integration
• Familiarity with AWS
• Experience with Mongo DB/Dynamo DB

Education and Experience:

• Bachelor’s degree in Computer Science, Engineering, or a related field
• 2+ years of experience as a Node.js Developer or similar role

The ability and desire to sell

Excellent communication skills

A positive, confident and determined approach

High degree of self-motivation and ambition

The skills to work both independently and as part of a team

Active listening

Taking Initiatives

Verbal communication skills

Time management

Critical thinking

Self-regulation

Job description:

Job Title/Designation/Position: Dotnet Developer / Sr. Dotnet Developer

Total Experience: 4-8 years

Relevant Experience: 4-8 years

Job Location: Pune/Hyderabad/Bangalore & Hyderabad

Skills/Qualifications:

Primary Skills (Must have):

• C# with good understanding of OOPS, design patterns and multi-threading
• ASP.Net MVC, WEBAPI, RESTful services, JavaScript, jQuery
• .Net Framework
• Advanced knowledge of Microsoft SQL Server
• Knowledge of Unit Testing and Automated tests (nUnit)
• Knowledge of SQL Server/Oracle database and able to write Store-Procedures
• Strong analytical and problem-solving skills

•         Good analytical skills along with Excellent written and verbal communication skills in English

• Bachelor’s Degree in Engineering /Technology / MCA

Secondary Skills (Nice to have):

• HTML5
• CSS3
• Node JS