We are looking for an experienced Customer Success Executive (CSM) to join our team. The ideal candidate will be responsible for key account management, upselling, cross-selling, handling escalations, and ensuring customer satisfaction.
Roles and Responsibilities:
● Key Account Management: Serve as the primary point of contact for assigned key accounts, ensuring smooth communication and excellent service delivery.
● Upselling & Cross-Selling: Identify opportunities to expand product adoption within existing accounts and drive revenue growth.
● Customer Retention & Satisfaction: Build strong, long-term relationships with clients, ensuring they derive maximum value from our products/services.
● Handling Escalations: Act as a problem-solver by addressing client concerns promptly and effectively, ensuring a seamless resolution process.
● Client Advocacy: Serve as the voice of the customer within the organization, providing feedback to internal teams to enhance the customer experience.
● Data-Driven Insights: Monitor key customer success metrics and proactively take measures to improve engagement and satisfaction.
● Collaboration: Work closely with sales, product, and support teams to enhance overall customer experience and drive business growth.
WHAT WILL YOU NEED TO SUCCEED?
● Experience: 3+ years of experience in a Customer Success, Account Management, or Client Relations role in a B2B or SaaS environment.
● Communication Skills: Exceptional verbal and written communication skills with the ability to engage and influence key stakeholders.
● Client Handling Expertise: Proven track record of managing enterprise clients, resolving escalations, and driving business value.
● Sales Acumen: Experience in upselling, cross-selling, and identifying new opportunities within existing accounts.
● Problem-Solving Skills: Ability to think critically and address client concerns efficiently.
● Tech-Savvy: Familiarity with CRM tools and customer success platforms is a plus.
● Team Handling: Experience in managing and mentoring a team to ensure high performance and effective client service.
Location: Indiranagar Bangalore
Shubham Vishwakarma
Full Stack Developer - Averlon
About Incruiter
About
Interview as a Service and AI Video Interview Software help companies streamline hiring process. Save 80% cost, 4x faster and ensure top candidate quality.
Connect with the team
Company social profiles
Similar jobs
Hiring: Full Stack Developer (3+ Years Experience)
📍 Location: Kolkata (Work From Office)
We are hiring a Full Stack Developer who can work on both frontend and backend to build reliable and scalable web applications.
🔹 Responsibilities
- Develop web applications using modern frontend and backend technologies.
- Build responsive UI components.
- Design and maintain APIs and databases.
- Write clean, maintainable, and efficient code.
- Debug and improve performance of existing systems.
- Work closely with designers, QA, and product teams.
- Participate in code reviews and deployment processes.
🔹 Requirements
- 3+ years of experience as a Full Stack Developer.
- Strong knowledge of JavaScript, HTML, CSS.
- Experience with frontend frameworks like React / Angular / Vue.
- Backend experience with Node.js / Python / Java / PHP (any one).
- Knowledge of REST APIs and database systems (MySQL / MongoDB / PostgreSQL).
- Familiarity with Git and deployment processes.
- Good problem-solving and communication skills.
🔹 Good to Have
- Experience with cloud platforms (AWS, GCP, etc.).
- Understanding of system design basics.
- Experience in Agile development.
👉 Apply Kolkata-based candidates only
📩 Interested candidates can share their CV and project links.
Job Description:
We are seeking a creative and dynamic individual to join our team as a YouTube Content Creator. As a Content Creator, you will be responsible for producing engaging and high-quality video content for our YouTube channel. This role requires a combination of creativity, technical proficiency, and a deep understanding of online video trends.
Role & Responsibilities:
Content Creation:
- Plan, script, shoot, and edit compelling video content for our YouTube channel.
- Develop innovative and entertaining concepts that resonate with our target audience.
- Stay informed about industry trends and competitor content to ensure our channel remains relevant and competitive.
Video Editing:
- Edit videos to enhance visual appeal, storytelling, and overall quality.
- Incorporate graphics, music, and other elements to elevate the production value of each video.
- Ensure all content meets brand guidelines and quality standards.
Audience Engagement:
- Monitor and respond to audience comments, feedback, and trends.
- Collaborate with the marketing team to develop strategies for audience growth and engagement.
- Create content that encourages viewer interaction and participation.
Collaboration:
- Work closely with cross-functional teams, including marketing, sales, and customer support, to align social media efforts with overall business objectives.
- Collaborate with influencers and partners to enhance content reach and diversity.
Analytics and Optimization:
- Conduct keyword research and implement SEO best practices to enhance video discoverability and reach a broader audience.
- Monitor YouTube algorithm changes and adapt strategies to maximize content visibility.
- Analyze video performance metrics and audience insights.
Preferred Candidate Profile:
- Proven experience as a YouTube Content Creator or similar role.
- Proficiency in video editing software (e.g., Adobe Premiere Pro, Final Cut Pro).
- Strong understanding of YouTube platform, trends, and best practices.
- Creative mindset with the ability to generate innovative and engaging content ideas.
- Excellent communication and interpersonal skills.
- Ability to meet deadlines and work effectively in a fast-paced environment.
- Familiarity with SEO and keyword optimization for YouTube.
About Company:
TalkCharge is a digital payment and marketing platform. We are facilitating our 2 Million+ users with Online Recharges, Bill payments, GiftCards and a comprehensive listing of Discount Coupons (affiliates) and Deals.
Job Description:
*BlueTooth feature development in Android framework using Java, C++, and C languages.
*Knowledge of Bluetooth as a technology and working experience in Bluetooth protocol (both Stack and profiles).
*Hands-on Experience in Android framework development to realize the feature set that includes HFP, PBAP, A2DP, MAP, SPP, BLE etc.…
*Exposure to Bluetooth open-source Stack Integration to any given platform.
*Expertise in Bluetooth component development on the QNX/Linux platform.
*Should be able to analyze the Bluetooth Air Sniffer logs using the Frontline or similar Bluetooth Protocol analyzer tools.
.NET
C#
C++Job description :
The responsibilities of developers include writing code, designing solutions for applications, and improving functionality.
Creating top-quality applications.
Collaborating with front-end developers.
Ensuring that junior staff delivers according to standards.
Improving functionality.
Using the most updated and appropriate technologies.
Designing and building application layers.
Key skills: asp.net, C#,MVC, C++, Visual Studio, SQL
NodeJS (Node.js)
MongoDB
Express"Shypmax is India's first & only Cross border Logistics Platform backed by a contemporary product and premium service. We are one of the first IOSS ready courier service in India, focusing on compliance with
new regulations in the European Union (EU). We deliver to 220countries in the UK, USA, South East Asia, Australia, Europe, & Canada with 70+ carrier and network partnerships placed globally with a perfect
combination of technology and optimized shipping solutions."
Job Responsibilities:
Prior experience in deploying scalable infrastructure on the cloud.
Architect, design and develop web applications using Restful Services on Node.js.
Proficient understanding of code versioning tools, such as Git.
Lead code reviews to drive teams to the highest standards for Node.js web apps.
Strong background in algorithms, data structures, database design.
Experience in Node, Redis.
Experience in cloud infrastructure like google app engine/AWS/Heroku etc.
Design and create efficient RESTful endpoints for both internal and public consumption.
Participate in regular bug fixing Intimate knowledge of Git, Github, AWS, CDNs.
Experience with creating RESTful endpoints using the REST framework.
Developing high performing REST APIs for application functionality.
Necessary Requirement:
Min -1 years of Experience with Node.js
Min -1 years webhook Integration, Api Integration .
Hands on Experience working on Node. Js
Hands on Experience in REST APIs for application functionality.
Hands on Experience in cloud infrastructure
Javascript
HTML/CSS
React.js- 3-6 years of experience as a full-stack developer, with solid understanding of JavaScript, HTML, CSS, NodeJS.
- Ability to write pure JavaScript code without relying on third-party libraries.
- Proficiency in browser rendering behavior, memory management, and performance.
- Exposure to build & process tools like Grunt, Gulp, WebPack, Node, NPM.
- Familiarity with push notifications, REST APIs and cloud messaging.
- Experience with Bootstrap, Electron, React, Angular is a plus.
- Knowledge of VoIP(Voice Over IP), WebRTC is a plus.
- Preferred to have experience working with AWS components (EC2, S3, SNS, CDN, Lambda).
- Working knowledge of Git and proficiency with at least one build server(Jenkins/Travis/CircleCI).
Python
Django
FlaskSo, we are looking for amazing backend developers like yourself, self-motivated and driven to build products with a massive impact on society. You get to work closely with IIT/IIM alumni to build India's next biggest community!
PS: Recently, jM Android App won #GooglePlayBestOf2021 Hidden Gem Award.
Join us in our mission to spread #1BillionSmiles and become #GooglePlayAppOfTheYear 2022.
Responsibilities:
• Build backend services and APIs to create scalable engineering systems
• Work with the team to define, capture, and use real-time event data for business insights and product features
• Setup infrastructure to participate in, validate, and evolve how we build, test, and deploy code in a distributed Service-Oriented Architecture
• Alter existing and develop new data access and protection patterns to ensure our community’s personal data is safe and secure, at scale
Requirements/Skills:
• B.S./B.Tech. in Computer Science with 1-2 years of work experience
• Hands on Backend development experience especially in Python & Django stack
• Backend or Full-Stack experience in a work-setting or classroom-setting.
• Work experience, open-source code, or coursework in any of the following languages: Python/Django, Golang, Ruby/Ruby on Rails
• Evidence of exposure to architectural patterns of a large, high-scale web application (e.g., well-designed APIs, high volume data pipelines, efficient algorithms).
• Understanding of data structures and problem solving approaches, and ability to articulate trade offs
• Passion for creating highly effective technology platform for our growing global workforce
• Experience with Agile development
• Be future looking; we might be focused on immediate regulations, but need to build for the long term
• Comfortable with tackling ambiguous problems and unblocking yourself
• Focus on building high quality products; every one of our flows affects the business bottom line
• Data driven in how you solve problems and validate you've solved them correctly
• Have a strong desire to mentor the careers and development of other engineers
• Possesses strong verbal and written communication skills.
Relevant links:
- Website: jumpingminds.ai
- Instagram Page: instagram.com/jumpingminds.ai
- #GooglePlayBestOf2021 Award: jumpingminds.ai/googleplaybestof2021
- Founders:
1. Ariba Khan - linkedin.com/in/ariba-khan-ab8a2944/
2. Piyush Gupta - linkedin.com/in/piyushgupta27/
JavascriptHTML/CSS
Angular (2+)
jQuery• Collaborate with stakeholders to plan, design, develop, test, and maintain applications.
• Provide technical assistance to teammates through coaching and mentorship.
• Maintain high standards of software quality within the team by establishing good coding practices and habits.
• To ensure that the development and unit testing is in accordance with established standards.
• Participate in reviews of solution designs and related code.
• Develop, refine, and tune integrations between applications.
• Analyze and resolve technical and application problems and identify opportunities for improvement.
• Package and support deployment of releases.
Required Skills
• Expert in HTML5, JavaScript, Typescript and CSS
• In-depth of knowledge of frameworks like Angular 5-6-7, jQuery
• UI toolkits like Kendo UI, Infragistics, JQuery UI
• Coding in Core JAVA/J2EE, Spring, REST, Hibernate, JDBC
• Strong SQL query writing and testing skills
• Object Oriented Programming (OOP) concepts
Highly Desired Skills
• Jasper Reports, i Report
• SOA, SOAP, XML, XSL, Webservices
Good to Have:
• OOD, UML Design
• Tomcat, SVN – open source technologies
• Knowledge of UX
• MS- SQL, My-SQL, Database Knowledge
• Design Patterns/concept
Android Development
Java
Kotlin
React NativeDear all,
CONTUS is looking for an ever-growing team with young brains in majority and a couple of senior experts to guide them. A fun-filled group that learns by doing things and love what they do. Opportunities are wide as we not only take up client projects but churn out own apps as well.
Why should you choose Contus?
- A great platform to learn and work in complex full stack development projects Angular, React, Node, Laravel which can take to the next level.
- Attractive perks as per Industry standards & Essential benefits
- Five days of work in a week with flexible work timings.
- A great opportunity to handle Enterprise Accounts across the globe and to manage projects in Internet of Things(IoT), Block-Chain, Full Stack development, Enterprise Mobility, DevOps, Agile and a lot more to keep yourself updated on current trends
- Enterprise accounts includes leading Automobile, Network Security, Truck, Construction, Embedded Electronics oriented clients all over the world which seeks our help in Digital Transformation
CONTUS 11 - https://www.youtube.com/watch?v=sOC62PTw2MU">https://www.youtube.com/watch?v=sOC62PTw2MU
CONTUS Awards 2018 - https://www.youtube.com/watch?v=EX8NEQFQ60s&;t=50s">https://www.youtube.com/watch?v=EX8NEQFQ60s&;t=50s
Designation : Application Developer / Sr.Application Developer / Tech Lead - Android
Mode of Employment : Permanent
Salary : Industry Standards + Benefits (Medi-Claim Insurance & Accidental Policy)
Work Location : Guindy, Chennai
Working days :Monday to Friday 9.30 AM to 6.30 PM (Flexible 8 Hours)
Venue Details:
CONTUS
- Kamak Towers, 12A,(SP), 6th floor,
- Thiruvika Industrial Estate, Ekkatuthangal, Guindy, Chennai - 32.
- Land Mark: Behind Olympia tech Park.(3rd right)
Note:
*** Candidates attended in 3 Months of duration are not eligible to apply again ***
Job Summary :--
An ever-growing team with young brains in majority and a couple of senior experts to guide them. A fun-filled group that learns by doing things and love what they do. Opportunities are wide as we not only take up client projects but churn out own apps as well.
Responsibilities:-
*Develop and create applications for client projects and in-house requirements.
*Make use of Android frameworks to create UI faster, take control/understand client projects from start to end.
*Deliver the projects successfully in-time with quality.
*Stay updated on the latest industry trends, development practices and evolving mobile technologies.
What we look for :-
Good analytical and programming skills in Java, Android 2.2 + SDK/NDK Development (Web Services & API's, LBS, UI and XML, Layout Design, Social Network Integration, Content Providers etc.), XML, JSON, SQLite3 and MySQL.
Handful experience in tools like Android Studio, Eclipse and analytical tools like Find Bugs and PMD.
Basic knowledge about Hybrid Application and ideas on publishing applications in Android Market.
Knowledge of PHP-driven CMSes & versioning tools like SVN will be added an advantage.
Should be able to do Client Interaction
Expertise in design and development of applications to Android devices / platform.\
Maintain quality and ensure responsiveness of applications.
Hands on experience with Android Studio, APIs and Database usage.
Expertise in automated test tools for Android application.
Exposure to UI design principles and best practices.
Knowledge of open-source Android ecosystem and the available libraries.
Experience in NDK/C++/Java/Android framework.
Hands on experience with SCM tools and services such as Git, Gitlab, gerrit, SVN, others
Familiarity with open source tool chains.
Other GUI design tools and framework experience desirable.
The following are the criteria, that we expect experienced candidates to meet.
- Strong in OOPS concepts and must know how to incorporate them in projects.
- Must have through understanding of all these android components. (Activities, Fragments, Service, Intent Service, Broadcasts, AsyncTasks, SQLite, Push Notifications)
- Must have strong understanding of data structures of the Java's Collections API. (List, Map, Set, Queue)
- Must be comfortable in writing multi-threaded and thread safe applications.
- Must be familiar with design patterns (MVP, MVVM).
- Should be comfortable using Android Profiler for tracking memory, network and cpu usage.
- Should be familiar with writing applications for portrait and landscape orientations.
- Added advantage if the candidate can code in kotlin.
- Added advantage if the candidate has knowledge on XMPP, Socket, Webrtc, VOIP, BLE, Bluetooth Classic.
Kindly prepare on below topics well;
OOM
JVM
Multithreading, Overriding, Overloading
Abstraction, async task,
Main thread, Services
About CONTUS :-
CONTUS started providing digital transformations solutions and services since 2008, even before the actual digital transformation era started. Today after a proud 11 years of successful existence, Contus is consciously driven by the future of Digital techs, not by the current or legacy techs.
The solutions and services of Contus have connected millions of devices and people and hearts across the globe right from heartbeats monitors to Televisions to Cars & trucks to smart cities, with it's Over The Top (OTT) Video on Demand and messaging solutions and also with its full stack IOT enablement services.
With hundreds of digital engineers @Contus, we have enabled millions of end users to connect for elaborate used cases in more the 50 countries.
To know more about us, visit http://www.contus.com/">www.contus.com, a leading mobile application development and web development company
companies implement automation in their processes.
Position Profile:
We are looking for passionate, self driven individuals who will interact with leads / potential
customers and derive sales from them.
That apart we are constantly experimenting with various sales strategies, you will be
expected to contribute new ideas and put in efforts in those directions.
Designation- Sr Sales Executive
Department- Sales and Support
Location- Mulund, Mumbai | (Presently WFH)
Salary- Competitive hike over existing salary
Responsibilities:
● Nurture in-bound leads to conversion
● Periodic outbound calls, if needed
● Handling existing customers queries and upsell opportunities
● Collaborate with various internal teams
● Participate in product brainstorming sessions
Qualification: BSc IT/ BSc Computers/ BCA/ BE/ BTech or MTech/ MCA/ MSc IT or any
equivalent degree
Experience, Competencies and Skills Required
● Excellent Communication Skills
● International Outbound Calling and Customer Support Experience in a call centre
environment will be an advantage
● Emotional Intelligence
● Ability to Work on Targets
Follow CutshortShubham Vishwakarma
Full Stack Developer - Averlon