Customer Success Manager

We are looking for a skilled ML Engineer with 3–5 years of experience in building and deploying production-grade AI solutions, particularly around LLMs, RAG systems, and agentic AI frameworks. The role involves designing end-to-end ML architectures, optimizing models at scale, and delivering client-ready AI solutions. You will collaborate closely with stakeholders, mentor junior engineers, and drive AI projects from experimentation to production.

What will you need to be successful in this role?

Core Technical Skills

• Strong hands-on experience with Python for ML/AI (NumPy, Pandas, Scikit-learn, PyTorch/TensorFlow)

• Proven experience deploying production LLM applications with 1M+ tokens processed

• Advanced prompt engineering expertise including ReAct, meta-prompting, and function calling

• Production experience with RAG systems including hybrid search and re-ranking

• Deep understanding of embedding models and vector databases at scale

• Experience with agentic AI frameworks (LangGraph, CrewAI, or AutoGen)

• Strong knowledge of LLM evaluation frameworks (RAGAS, LLM-as-judge patterns)

• Experience implementing multi-agent systems and orchestration

• Proficiency with cloud ML platforms (AWS SageMaker, Azure ML, or Vertex AI)

Advanced Capabilities

• Experience with model fine-tuning (LoRA, QLoRA, PEFT, instruction tuning)

• Knowledge of knowledge graphs and graph-based RAG implementations

• Understanding of model hosting, inference optimization, and cost management

• Experience with MLOps pipelines, CI/CD for ML, and model versioning

• Ability to architect end-to-end ML solutions from data ingestion to deployment

• Experience with data pipelines and ETL for ML workflows

• Proficiency in containerization and orchestration (Docker, Kubernetes)

Client Engagement & Delivery

• Experience presenting technical solutions to clients and stakeholders

• Ability to translate business requirements into technical ML solutions

• Track record of delivering client POCs and production implementations

• Experience creating technical documentation and implementation guides

Good to have

• Experience hosting private LLMs (7B-13B models on-premises or cloud)

• Knowledge of graph databases (Neo4j) and graph neural networks

• Experience with streaming and real-time ML inference

• Published research papers or contributions to open-source ML projects

• DeepLearning.AI certifications in Agentic AI, RAG, or Finetuning

• AWS/Azure ML certifications or working towards them

Competencies

• Excellent verbal and written communication skills

• Strong mentoring ability for junior ML engineers

• Self-driven with ability to work independently on complex problems

• Excellent problem-solving skills with systematic debugging approach

• Proactive ownership of projects from ideation to deployment

• Ability to stay current with rapidly evolving AI/ML landscape

• Excellent academic record – B.E./B.Tech, MCA,

• PHP / Laravel developer duties and responsibilities

• Develop, record and maintain cutting edge web-based PHP applications on portal plus premium service platforms

• Build innovative, state-of-the-art applications and collaborate with the User Experience (UX) team

• Ensure HTML, CSS, and shared JavaScript is valid and consistent across applications

• Prepare and maintain all applications utilizing standard development tools

• Utilize backend data services and contribute to increase existing data services API

• In depth knowledge of object-oriented PHP and Laravel 5 PHP Framework

• Hands on experience with SQL schema design, SOLID principles, REST API design

• MySQL profiling and query optimization

* Knowledge of Hotel Technology Sales

* Meeting or exceeding sales goals.

* Preparing weekly and monthly reports.

* Coordinating sales efforts with marketing programs.

* Preparing and submitting sales contracts for orders.

* Engage in sales calls

* Provide the corporate sales manager with the daily, weekly and monthly reports to know how many visits, figures and target achieved.

* Identify potential Customer and build a prospect hit list on monthly basis.

**Job Requirements**

• Excellent communication skills

• Presentation skills

• Good Communication and Negotiation skills

• 3+ Years of solid experience

• Bachelor’s degree in any field

• Sales skills

 PLSQL  Developer

experience of 4 to 6 years

Skills- MS SQl Server and Oracle, AWS or Azure

•            Experience in setting up RDS service in cloud technologies such as AWS or Azure

•            Strong proficiency with SQL and its variation among popular databases

•            Should be well-versed in writing stored procedures, functions, packages, using collections,

•            Skilled at optimizing large, complicated SQL statements.

•            Should have worked in migration projects.

•            Should have worked on creating reports.

•            Should be able to distinguish between normalized and de-normalized data modelling designs and use cases.

•            Knowledge of best practices when dealing with relational databases

•            Capable of troubleshooting common database issues

•            Familiar with tools that can aid with profiling server resource usage and optimizing it.

•            Proficient understanding of code versioning tools such as Git and SVN

• Have outstanding written and spoken English and experienced in writing business letters for the organization, technical documentation including manuals.
• Responsible for a full range of activities which ensure the operational effectiveness and excellence of the business unit.
• Ability to Review, analyze, and create detailed documentation of business systems and user needs, including workflow and steps required to develop or modify computer programs.
• Have the ability to Design & develop new process & provide expert advice on and/or assist in implementing new processes.
• Have vast experience in proofing and editing.
• Excellent computer skills and expertise in using Microsoft Office tools.
• Have excellent research skill and can use Internet research tools in an efficient way
• Have good Knowledge and experience in SEO techniques.
• Comfortable and ease with using popular web technologies.
• Work with multiple Business Departments and IT teams to capture requirements and help designing and implementing the solution
• Ability to communicate effectively both over the phone and in person & Strong research skills developed through work experience and course work.

What you need to have:

• 2 to 6 years of strong hands-on experience building applications on the web platform with JavaScript, HTML, and CSS
• Experience in building responsive web apps using JavaScript
• Strong understanding of the latest JavaScript ES6+ concepts such as Promises, OOPs, Scoping, etc
• Strong hands-on experience in building SPAs using React JS and its companion libraries
• Experience with build tools such as Webpack, Grunt, Gulp etc
• Knowledge of state management libraries such as Redux, Flux, Context API, etc
• Strong debugging skills using browsers dev tools and familiarity with cross-browser support
• Familiarity with API dev tools such as Postman
• Knowledge of RESTful APIs
• Showcase your interest in front-end either by your side projects in your GitHub or an interesting story to tell
• Knowledge of the latest web technologies such as Service workers/PWAs will be a huge plus
• Knowledge of Server-side rendering using React
• Knowledge of CSS pre-processors
• Knowledge of testing framework like Jest, Mocha, etc

• Thorough understanding of React.js, React DOM and its core principles
• Experience in State Management Frameworks like Redux.
• Experience in developing cross-browser/platform compatible solutions for web.
• Experience of backend integrating with RESTful services.
• DOM manipulation and the JavaScript object model.
• In-depth knowledge of newer specifications of TypeScript, ES6,HTML 5,CSS 3.
• Must be familiar libraries like Material UI, Formik.
• Experience in Micro Front End architecture with Webpack Module Module Federation to combine multiple domain driven web apps on the same page without refreshing the page.
• Experience in different approaches on orchestration of Micro-apps of Client Side composition.
• Experience with package manager like npm,yearn.
• Experience with tools/packages like Visual Studio Code,ES Lint,SonarQube,Keycloak.
• Good understanding on Unit testing framework - Jest/ enzyme.

Location: Remote Working

** Preference will be given to immediate joinee

• Assist in determining financial objectives. Design and implement systems, policies, and procedures to facilitate internal financial control.
• Develop reports for management summarizing the business financial position in areas of income, expenses, capital usage, and cash flows, and coordinate the preparation of strategic plans, budgets, and financial forecasts.
• Develop and update accounting, finance, and management policies and procedures.
• Manage cash flow.
• Monitor budgets and provide a comparison to actual costs.
• Prepare internal financial statements and reports.
• Liaison with business-related organizations such as banks, auditors, RBI, and SEZ.
• Handle bank queries for export/import matters and carry out all correspondence with the bank.
• File GST returns E-TDS payment and E-TDS quarterly return. Independent handling of GST, TDS, and income tax assessment.
• Remit foreign currency for import advance & other expenses.
• Negotiate with the banks for export documentation requirements.
• Perform company secretarial function for ensuring compliance thereof.
• Close books monthly and annually and file all required statutory reports.

• Post Graduate in Commerce (CA/CS/ICWA/M.COM)
• 10+ years of experience in accounting, taxation, and finance with small and medium-sized organizations
• Ability to multi-task under pressure and work independently
• Adherence to HR policies
• Good in attitude and communication

• Experience in understanding and Debugging of java web-based technologies (Java, Java Spring, JSP, Servlet, JavaScript, CSS, XML, JSON). 
• Experience with API Background like Linux, Windows, Jason 
• Good knowledge of Oracle PLSQL and Shell scripting. 
• Excellent verbal and written communication skills. 
• Demonstrated ability to install, configure, maintain, upgrade, troubleshoot, repair, and support Adobe Experience Manager (AEM/CQ5). 
• Comfortable with basic scripting and programming (Java, C , Python, Powershell, Bash, etc). managing known hosts and troubleshooting connection issues Support of AEM/CQ5 infrastructure with load-balanced, replicated and fail-over capabilities. 
• Installation / configuration / maintenance of Apache webserver and Dispatcher module configs. 
• Ability to monitor Adobe Experience Manager/CQ5 infrastructure and provide both proactive and reactive support, problem management and root cause analysis. 
• Support application deployment into the Adobe Experience Manager environments, configuring application needs, deploying code/content, troubleshooting and performance tuning. 
• Experience in troubleshooting production environment issues and working closely with Development teams Able to work on Linux/unix environments