Customer Success Manager

Job Title:Sales Engineers

Location:Pune, Maharashtra

Job Type: Full-Time

Job Summary:We are seeking a highly motivated Technical Sales Engineer to join our team. This role combines technical expertise with sales skills to provide solutions to customers and drive business growth. The ideal candidate will be responsible for understanding customer needs, presenting technical solutions, and building strong relationships to ensure customer satisfaction.

Key Responsibilities:• Develop a deep understanding of the company’s products and services.

• Identify customer requirements and recommend appropriate technical solutions.

• Prepare and deliver technical presentations, proposals, and product demonstrations.

• Collaborate with the sales team to develop strategies for business development.

• Work closely with the engineering and product teams to provide customer feedback for product improvement.

• Assist customers with product selection, integration, and troubleshooting.

• Negotiate contracts, pricing, and terms to close deals successfully.

• Maintain relationships with existing clients and seek opportunities for upselling and cross-selling.

• Stay updated on industry trends, market developments, and competitors' products.

• Represent the company at trade shows, conferences, and networking events.

Qualifications & Skills:• Bachelor's degree in engineering is preferred.

• Proven experience in technical sales, sales engineering, or a similar role.

• Strong understanding of technical concepts related to manufacturing products

• Excellent communication, presentation, and negotiation skills.

• Ability to build and maintain customer relationships.

• Self-motivated, goal-oriented, and able to work independently.

• Willingness to travel to meet clients and attend industry events.

Preferred Qualifications:• Experience in the Manufacturing industry

• Previous experience working with B2B sales

• Experience with Sheetmetal & Fabrication is a plus.

HIRING NOW

TRAINEE MEDICAL REPRESENTATIVES (TMR)

📍 PAN India | 🏫 Training in Gurgaon (Mandatory)

Eligibility:

✔️ B.Sc. / B.Pharma graduates

✔️ Age: Freshers < 23 yrs | Experienced < 25 yrs

✔️ Min. 3 months pharma sales exp. (preferred)

🚫 Only 1 pharma company experience allowed

👨 Only male candidates eligible

Responsibilities:

🔹 Promote pharma brands to doctors

🔹 Generate prescriptions & maintain rapport

💰 Salary: ₹25,000 per month

📍 Training Stipend: ₹175/day for 27 Days

🧳 Travel expenses for training covered

Benefits:

✔️ Medclaim – ₹3 Lakhs

✔️ Accidental Cover – ₹15 Lakhs

✔️ Term Insurance – 10x CTC

✔️ Bonus, LTA, Gratuity, TA, Incentives & More!

✔️ Lodging, boarding, meals & laundry fully covered by company

💻 2 Virtual Interview Rounds

🚀 Immediate Joiners Preferred

We are seeking an experienced and dynamic BPO Team Leader to oversee a team of customer service representatives. The ideal candidate will be responsible for ensuring the efficient day-to-day operations of the team, driving performance, meeting service level agreements (SLAs), and ensuring high customer satisfaction. This role requires excellent leadership skills, problem-solving abilities, and a deep understanding of BPO operations.

Key Responsibilities:

• Lead, manage, and motivate a team of customer service agents to achieve performance targets.
• Monitor and evaluate individual and team performance, providing coaching and feedback to ensure continuous improvement.
• Handle escalated customer queries and resolve issues efficiently.
• Ensure adherence to company policies, procedures, and quality standards.
• Maintain and report on team KPIs and provide regular performance updates to management.
• Facilitate training and development programs to enhance team skills and knowledge.
• Foster a positive and collaborative work environment.

Requirements:

• Minimum of 3 years of experience in BPO operations, with at least 1 year in a leadership role.
• Strong communication and interpersonal skills.
• Ability to work under pressure and handle multiple priorities.
• Proficiency in MS Office and CRM software.
• Ability to motivate, mentor, and guide a team towards achieving business goals.

If you're passionate about leadership and customer service, apply today to join our team in Pune!

About Company :-

Our Client is the world’s largest media investment company and is a part of WPP. In fact, we are responsible for one in every three ads you see globally. We are currently looking for a Manager -Social to join us. As part of the largest media agency in India, you’ll have the opportunity to leverage the scale that comes with the job. You will become an integral part of this growing team and will be working with both internal teams and external parties to ensure campaign delivery objectives are met.

This team is responsible for delivering international solutions, particularly in APAC & EMEA, with some global influence. You will enjoy working in a collaborative team environment and will hold a ‘can do’ attitude with the passion to learn and grow.

At APAC, our people are our strength, which is why fostering a culture of diversity and inclusion is important to us.

Key Responsibilities:

- Lead QA team for effective testing, validation, and verification.

- Implement QA processes and standards.

- Design and execute test plans, cases, and automated scripts.

- Utilize SQL, Excel, and Python for data analysis and testing strategies.

- Validate data across platforms and reports.

- Analyze data for system improvement.

- Monitor and report key quality metrics.

- Develop and maintain process documentation.

Requirements

- Bachelor’s degree in CS, IT, Engineering, or related field.

- 3+ years of QA experience.

- Proficient in SQL, Excel, and Python.

- Strong knowledge of QA methodologies and tools.

- Experience in commerce or digital marketing preferred.

- Demonstrated leadership skills.

- Excellent problem-solving and communication.

- Proactive in task optimization.

- Systems approach to problem-solving.

- Strong attention to detail.

Hello

Job Title: Business Development Executive

Location: Surat - Adajan

Website: https://artoonsolutions.com/ (https://artoonsolutions.com/career/)

Artoon Solutions Private Limited

https://www.linkedin.com/company/artoonsolutions/mycompany/

Ultimate Business Systems Pvt. Ltd. (UBS) - Product

https://www.linkedin.com/company/ubsapp/

Artoon Games - Games

https://www.linkedin.com/company/artoongames/

Location: Surat & Ahmedabad

Working Days – 5 days working (First Saturday 4:30 hours working due to activities/celebrations)

Time (Working Hours) – Flexible working hours

Employment Strength – 350

LinkedIn Page: https://www.linkedin.com/company/artoonsolutions/

Benefits to Joining us:

• 5 Days Working
• 280 + Brains
• Overtime Pay
• Health Insurance for you & your family
• Leave Encashment
• Flexible job timings
• Monthly celebrations
• Get the chance to learn new technologies
• Technical Growth Opportunities
• Cooperative Seniors

Job Description:

 Lead Analyst for Outbound Marketing (LinkedIn & Others) and Inbound Leads responsibilities.

Role: The Lead Analyst is responsible for utilizing various outbound marketing tools and techniques, such as sending messages, and emails, or making calls on platforms like LinkedIn, to generate high-quality leads. They are also accountable for managing and maintaining records of the connected leads in customer relationship management (CRM) tools and providing qualified leads to the Sales department. In addition, the Lead Analyst shall also have the role of communicating with inbound leads generated from marketing efforts.

Responsibilities:

• Generate qualified leads using outbound marketing tools and methods such as messages, email, and calls on platforms like LinkedIn and others.
• Maintain records of connected leads in CRM tools and supply qualified leads to the sales department.
• Communicate with inbound leads generated from marketing.
• Analyze profiles in various lead generation platforms like Apollo.io and LinkedIn.
• Use deep knowledge of qualified profile/company filtration to identify and target the most promising accounts.
• Utilize Sales Navigator to find and connect with leads.
• Maintain accurate reports on lead generation and follow-up activities.
• Use CRM tools to track and manage leads and opportunities.
• Hunt for proper profiles, filter by industry, category, and location.
• Use basic communication skills for chat and initial communication with leads.
• Understand market research in a given industry.
• Approach at least 20 qualified accounts per day.
• Handle inbound leads generated via marketing efforts.
• Handle clients approaching the company with their requirements on WhatsApp, emails.
• Understand the basic high-level requirements of the clients.
• Provide accurate data to the sales team by maintaining the data in CRM.
• Reply to clients only during urgencies during holidays or post office hours. This might not be required daily, but a positive attitude is a must.

Skills:

• Proven experience in lead generation and outbound marketing.
• Deep knowledge of qualified profile/company filtration.
• Experience using Sales Navigator.
• Proficiency in report maintenance and CRM tools.
• Strong LinkedIn skills, including profile hunting, filtering, and industry/category/location targeting.
• Good communication skills, including basic chat and communication with leads (Inbound & Outbound).
• Understanding of market research in a given industry.
• Positive attitude and ability to handle urgent client inquiries during off-hours.

Interview Process:

1. HR Round
2. Technical Round
3. Practical Round
4. Salary Negotiation
5. Offer Release

About Us:

At Innovapptive, we are bringing the industrial front-line worker, back-office and assets together.  Our platform is the only patented and “Code-Free” connected worker platform for SAP and IBM Maximo and is disrupting and digitizing archaic, tedious, & labor-intensive paper-based processes for maintenance, operations, & supply chain. The industrial front-line workers are empowered with a suite of highly reconfigurable mobile apps, while the back-office has real-time visibility into the front-line workforce with better planning, scheduling, adoption monitoring and actionable insights. Some of the world’s largest brands such as Newmont Mining, Dominion Nuclear, Hess, Shell, UNICEF, ConocoPhillips, and Reckitt Benckiser are digitally transforming their back-office and front-line industrial worker experiences. We are saving companies millions of dollars by improving their asset uptime, productivity, safety, and talent challenges while delivering jobs better, faster, cheaper and safer. 

We are backed by Tiger Global Management, a Global Marquee Fund with over $30 Billion of Assets Under Management (AUM). Tiger Global Management has a reputation of investing and building some of the world's "Unicorn"​ brands such as Spotify, Netflix, Facebook, LinkedIn, Amazon, Peloton, Harry's, Ola, Flipkart, Freshworks and many more!

Our mission is made possible by Innovapptive’s most important asset: our people. We come together through collaboration and ambition in a team-driven culture.

Through the success of our product, we have seen monumental growth in our workforce, and we constantly look for exceptional talent to join us. At Innovapptive, you are challenged with dynamic tasks that drive your professional development and career growth. Join us on our journey to deliver an innovative connected worker experience and to empower 350 Million Industrial Front-Line Workers around the world with the ability to truly harness the power of connected worker experience by improving the working life of a front-line worker and the back-office employee. 

The Role

The Solution Consultant’s primary responsibility is to engage with our customer's leaders in plant maintenance to provide consulting on value improvement cases, maturity assessments, process improvement, and mobility best practices engagements. Our SCs engage with clients by leading the solution design process, driving the adoption of Innovapptive's connected worker solutions using cloud-based SaaS offerings and mobility solutions.

As a solution consultant, you are responsible to Identify solution needs and user stories and design approaches for the Field workforce to enable KPI improvements such as:

• Efficient and enabled plant maintenance execution
• Expedited and on-time execution of maintenance work
• Compliance with regulatory and industry requirements

The SC will lead all solution design activities and documentation for the implementation of a Plant Maintenance mobile solution. They will understand plant maintenance processes and the challenges companies and their front-end workers face today. They can advise customers on best practices and marry their business processes to an adoptable solution design that leverages Innovapptive’s mobile solutions. Senior Solution Consultants are key internal advisors on product capabilities and product enhancement opportunities based on their understanding of customer requirements and business processes.

If this opportunity excites you, we encourage you to apply even if you do not meet all of the qualifications: 

How You Will Make an Impact:

• Understand our customer’s Maintenance & Repair Operations, Plant Maintenance processes, and Asset Management integration touchpoints, and map them to our mobile solution (Oil & Gas, Chemicals, Utilities and Discrete Manufacturing Industries)
• Communicate to our customers’ leaders the business benefits and ROI (Return on Investment) in deploying our products
• Guide customers to solutions that maximize process digitization improvements and adoption 
• Execute to-be process solution designs that leverage product capabilities to maximize adoption and enhance the end-user experience
• Provide best practice solutions, evaluate and document effective solution alternatives to the business problems if the current product feature does not meet the customer requirements
• Ability to work in a fast-paced environment and manage multiple tasks and projects
• Mentor and advise the Development and Implementation Teams to build technical designs and configure applications

What You Bring to the Team:

• Extensive knowledge of business processes in Plant Maintenance Processes, Standard functionality – Work Order Planning & Scheduling, Notifications, Work Order Execution and Processing, Measuring Points, Functional Locations,, and Form Execution and Submission
• Bachelor’s Degree with at least 6-10 years of hands-on functional solution design experience including requirement gathering, prioritization, documentation and consulting in the areas of SAP PM and EAM (SAP or 3rd party applications that integrate with SAP)
• Preferred Experience: have at least 3 full cycle implementation experiences or equivalent experience
• Excellent analytical and problem-solving skills. Ability to leverage knowledge to design and develop solutions that improve productivity, increase efficiencies, mitigate risks, resolve issues, and optimize cost savings and efficiencies
• Self-motivated and capable of working with minimal supervision. Ability to work independently and as part of multiple teams
• Excellent problem-solving skills and team player
• Leading teams and coordinating project activities is a huge plus
• Able to learn new technical skills easily
• Good verbal and written communication skills
• Detail-oriented and diligent
• Entrepreneurial by nature with a strong sense of ownership
• Ethical Conduct
• Excellent Organizational Skills 
• Experience configuring the basic system for various modules of plant maintenance, custom solutions involving complex process design, interfaces, reporting, code evaluation to cross-process integration, and collaborative and seamless solutions is preferred

What We Offer:

• A positive, open, and highly-innovative environment and team
• Entrepreneurial spirit with unlimited opportunity to grow
• Opportunity to work with leading global brands on exciting and impactful projects
• Competitive Base Pay
• Best of plan on Vacation & Paid Time Off.
• Provision of Medical Insurance for family - self, dependent, spouse, dependent children, parents/parent-in-laws
• Paid Maternity and Paternity leave
• Bi-annual reviews to ensure transparency and promote a high-performance culture
• OKR Driven Performance Development Environment
• Learning & Development - access to a wide range of e-Learning courses (technical, Product, Process, etc.,)
• A host of Interest Groups/Clubs for Book Reading, Toastmasters, Sports - Cricket, Volleyball, Throw-ball, Badminton, TT, Music

Innovapptive does not accept and will not review unsolicited resumes from search firms.

Innovapptive is an equal opportunity employer and is committed to a diverse and inclusive workplace.  Qualified applicants will receive consideration for employment without regard to race, color, religion or creed, alienage or citizenship status, political affiliation, marital or partnership status, age, national origin, ancestry, physical or mental disability, medical condition, veteran status, gender, gender identity, pregnancy, childbirth (or related medical conditions), sex, sexual orientation, sexual and other reproductive health decisions, genetic disorder, genetic predisposition, carrier status, military status, familial status, or domestic violence victim status and any other basis protected under federal, state, or local laws.

• Writing scalable, robust,, testable, efficient, and easily maintainable code

• Translating software requirements into stable, working, high performance software

• Playing a key role in architectural and design decisions, building toward an efficient micro services distributed architecture

• (Add other relevant responsibilities here)

• Strong knowledge of Go programming language, paradigms, constructs, and idioms

• Knowledge of common Goroutine and channel patterns

• Experience with the full site of Go frameworks and tools, including:

  • Dependency management tools such as Godep, Sltr, etc.
  • Go’s templating language
  • Go’s code generation tools, such as Stringer
  • Popular Go web frameworks, such as Revel
  • Router packages, such as Gorilla Mux

• Ability to write clean and effective Godoc comments

• Familiarity with code versioning tools (such as Git, SVN, and Mercurial)