Loading...

{{notif_text}}

The next CutShort event, {{next_cs_event.name}}, in partnership with UpGrad, will happen on {{next_cs_event.startDate | date: 'd MMMM'}}The next CutShort event, {{next_cs_event.name}}, in partnership with UpGrad, will begin in a few hoursThe CutShort event, {{next_cs_event.name}}, in partnership with UpGrad, is LIVE.Join now!
{{hours_remaining}}:{{minutes_remaining}}:{{seconds_remaining}}Want to save 90% of your recruiting time? Learn how in our next webinar on 22nd March at 3 pmLearn more

Customer Success Jobs in Hyderabad

Explore top Customer Success Job opportunities in Hyderabad for Top Companies & Startups. All jobs are added by verified employees who can be contacted directly below.

Customer Support Executive

Founded 2013
Products and services{{j_company_types[1 - 1]}}
{{j_company_sizes[2 - 1]}} employees
{{j_company_stages[2 - 1]}}
{{rendered_skills_map[skill] || skill}}
Location icon
Pune, Bengaluru (Bangalore), Hyderabad
Experience icon
1 - 3 years
Experience icon
3 - 5 lacs/annum

Responsibilities Provide service and customer support during field visits Follow discussed schedule and execute accordingly Manage all on site installation, repair, maintenance and test tasks Diagnose errors or technical problems and resolve with guided approach Follow regular reporting to manager Document processes where required Follow all company's and department's field procedures and protocols Cooperate with technical team and share information across the organisation Comprehend customer requirements and make appropriate recommendations/briefings Build positive relationships with customers Requirements 1-2 years experience in field support Ability to troubleshoot, test, repair and service technical equipment Excellent written and verbal communication ability Ability to work flexible shifts and to adapt to changing work schedules Familiarity with mobile tools and applications Strong multi-tasking and organizational skills

Job posted by
apply for job
apply for job
Shilpa Agale picture
Shilpa Agale
Job posted by
Shilpa Agale picture
Shilpa Agale
Apply for job
apply for job

Customer Success Specialist
at Keka

Founded 2015
Products and services{{j_company_types[1 - 1]}}
{{j_company_sizes[3 - 1]}} employees
{{j_company_stages[3 - 1]}}
{{rendered_skills_map[skill] || skill}}
Location icon
Hyderabad
Experience icon
1 - 3 years
Experience icon
3 - 7 lacs/annum

Real Customer Success comes from the heart! You're passionate about engaging your customers, understand their needs, advise them and solve their problems. You have impeccable relational skills and can create win/win environments for everyone that you work with. If this is you, we'd love to talk! Job Responsibilities : - Own overall relationship with assigned clients, which include: Client Onboarding, Increasing adoption, ensuring retention, and satisfaction. - Establish a trusted/strategic advisor relationship with each assigned client and drive the continued value of our product. - Develop and nurture customers for advocacy. - Work with clients aid the customer in achieving their goals. - Work to identify and/or develop upsell opportunities. - Advocate customer needs/issues cross-departmentally. Qualifications: - Cheerful, Optimistic go-getters. - Learn-ability is more valued than skill set. - Impeccable written and verbal communication skills. - Detail oriented and analytical. - Strong team player but still a self-starter. - You're driven: No one needs to push you to excel; its just who you are. - Eager to learn, adapt and perfect your work; you seek out help and put it to good use. - You want to help and serve our customers.

Job posted by
apply for job
apply for job
Vijay Yalamanchili picture
Vijay Yalamanchili
Job posted by
Vijay Yalamanchili picture
Vijay Yalamanchili
Apply for job
apply for job

Customer Success Specialist
at Keka

Founded 2015
Products and services{{j_company_types[1 - 1]}}
{{j_company_sizes[3 - 1]}} employees
{{j_company_stages[3 - 1]}}
{{rendered_skills_map[skill] || skill}}
Location icon
Hyderabad
Experience icon
1 - 3 years
Experience icon
1 - 3 lacs/annum

Summary: Keka is the new generation HR platform with a mission to transform the workplace culture across India. Customer Success is absolutely vital for us. We will not be successful unless our customers are receiving massive value from our platform and service. The Customer Success Specialist is thus a crucial role at Keka and we are looking for awesome person! Job Description: Real Customer Success comes from the heart! Your'e passionate about engaging your customers, understand their needs, advise them and solve their problems. You have impeccable relational skills and can create win/win environments with everyone that you work with. If this is you, we'd love to talk! Job Responsibilities : - Own overall relationship with assigned clients, which include: Client On-boarding, Increasing adoption, ensuring retention, and satisfaction. - Establish a trusted/strategic advisor relationship with each assigned client and drive continued value of our product. - Develop and nurture customers for advocacy. - Work with clients aid the customer in achieving their goals. - Work to identify and/or develop upsell opportunities. - Advocate customer needs/issues cross-departmentally. Qualifications : - Cheerful, Optimistic go-getters - Learn-ability is more valued than skill set. - Impeccable written and verbal communication skills. - Detail oriented and analytical. - Strong team player but still a self-starter. - You're driven: No one needs to push you to excel; its just who you are. - Eager to learn, adapt and perfect your work; you seek out help and put it to good use. - You want to help and serve our customers

Job posted by
apply for job
apply for job
Ravi Krishna Teja Kuchibhotla picture
Ravi Krishna Teja Kuchibhotla
Job posted by
Ravi Krishna Teja Kuchibhotla picture
Ravi Krishna Teja Kuchibhotla
Apply for job
apply for job

Customer Success Specialist
at Keka

Founded 2015
Products and services{{j_company_types[1 - 1]}}
{{j_company_sizes[3 - 1]}} employees
{{j_company_stages[3 - 1]}}
{{rendered_skills_map[skill] || skill}}
Location icon
Hyderabad
Experience icon
1 - 3 years
Experience icon
2 - 3 lacs/annum

Job Responsibilities: - Own overall relationship with assigned clients, which include: Client On-boarding, Increasing adoption, ensuring retention, and satisfaction. - Establish a trusted/strategic advisor relationship with each assigned client and drive continued value of our product. - Develop and nurture customers for advocacy. - Work with clients aid the customer in achieving their goals. - Work to identify and/or develop upsell opportunities. - Advocate customer needs/issues cross-departmentally. Qualifications: - Cheerful, Optimistic go getters - Learn-ability is more valued than skill set. - Impeccable written and verbal communication skills. - Detail oriented and analytical. - Strong team player but still a self-starter. - Your'e driven: No one needs to push you to excel; its just who you are. - Eager to learn, adapt and perfect your work; you seek out help and put it to good use. - You want to help and serve our customers

Job posted by
apply for job
apply for job
Kumkum Shrivastava picture
Kumkum Shrivastava
Job posted by
Kumkum Shrivastava picture
Kumkum Shrivastava
Apply for job
apply for job
Why apply via CutShort?
Connect with actual hiring teams and get their fast response. No 3rd party recruiters. No spam.