11+ Customer Success Jobs in Coimbatore | Customer Success Job openings in Coimbatore

pay: ₹700,000.00 - ₹1,200,000.00 per year

Job description:

Company Description: KGiSL Institute of Technology is a higher education institution located in Coimbatore, Tamil Nadu, India. As part of the KGISL Campus, the institute is committed to delivering quality education in the field of technology. With a focus on both theoretical and practical learning, KGiSL Institute of Technology aims to produce skilled professionals who can meet the demands of the industry.

Job Title: SEO Team Lead

Location: Coimbatore

Department: Digital Marketing

Job Summary:

We are looking for a highly experienced Head of SEO to drive our digital growth strategy. The ideal candidate will be a data-driven leader with expertise in SEO, SEM, PPC, Paid Campaigns, and Social Media Marketing, with a proven record of generating high-quality leads that convert into business revenue. This role requires strategic vision, team leadership, and hands-on execution to maximize ROI across organic and paid channels.

Key Responsibilities

Strategy & Leadership

Experience: EDUTECH is mandatory 

Develop and lead the overall digital marketing strategy with a strong focus on Manage and mentor a team of SEO, PPC, SEM, and SMM specialists.

Align SEO, SEM, and paid campaigns with overall business goals and sales targets.

SEO & SEM:

Oversee on-page, off-page, and technical SEO to boost organic visibility and lead conversions.

Drive SEM initiatives (Google Ads, Bing Ads, etc.) to generate qualified leads.

Conduct competitor and keyword analysis to capture high-intent traffic.

PPC & Paid Campaigns

Plan, execute, and optimize PPC campaigns across Google Ads, LinkedIn, Meta, and other ad platforms.

Manage budgets efficiently to maximize ROI and minimize CPL (Cost per Lead).

Implement A/B testing for ad creatives, landing pages, and CTAs.

Social Media Marketing (SMM);

Oversee paid and organic social campaigns across platforms (LinkedIn, Instagram, Facebook, Twitter, YouTube).

Use social media ads strategically for B2B/B2C lead generation.

Monitor engagement, conversion, and ROI from social campaigns.

Analytics & Reporting:

Leverage tools like Google Analytics, Search Console, Ahrefs, SEMrush, HubSpot, Salesforce, etc.

Track KPIs: organic traffic, CTR, CPC, CPL, CAC, ROI, and overall funnel performance.

Present monthly performance dashboards with actionable insights.

Key Skills & Competencies:

7–12 years of experience in SEO, SEM, PPC, Paid Campaigns, and SMM and 2-3 years of experience in EDUTECH 

Deep knowledge of search engine algorithms, paid media platforms, and lead funnels.

Strong understanding of CRO (Conversion Rate Optimization), retargeting, and remarketing strategies.

Hands-on expertise with ad platforms (Google Ads, Meta Ads, LinkedIn Ads, Display, YouTube).

Proficiency in SEO/SEM tools (Ahrefs, SEMrush, Moz, Screaming Frog).

Excellent leadership, analytical, and communication skills.

Qualifications:

Bachelor’s/Master’s degree in Marketing, Business, IT, or related field.

Certifications in Google Ads, HubSpot, Meta Blueprint, SEO/SEM (preferred).

Job Type: Full-time

Benefits:

Health insurance

Life insurance

Provident Fund

Work Location: In person

Job Title - Mern Stack Trainer

Skills Required - Java, Python, React, Nodejs, MongoDB

Experience - 3-4 Years

Package- 6-10LPA

Location - Coimbatore.

We are looking for an experienced SAP ABAP Consultant to join our team. The SAP ABAP Consultant will be responsible for designing, developing, testing, and maintaining ABAP-based solutions in an SAP environment. This role requires a deep understanding of SAP modules and the ability to collaborate effectively with functional teams to ensure the seamless integration of business processes with SAP applications.

Key Responsibilities:

1.ABAP Development:

• Design and develop ABAP programs, reports, interfaces, forms, enhancements, and conversions in SAP.
• Ensure quality coding practices, adhering to performance optimization and security guidelines.
• Troubleshoot and resolve issues related to ABAP programs and custom developments.

2.System Analysis and Design:

• Work closely with business analysts and functional consultants to understand business requirements and translate them into technical specifications.
• Participate in the blueprinting phase and provide technical expertise to ensure the solution aligns with business needs.

3.Integration:

• Develop custom interfaces between SAP and third-party systems, including inbound and outbound data exchanges.
• Ensure proper integration with SAP modules such as SAP MM, SD, FI, and HR.

4.Performance Optimization:

• Continuously monitor and enhance the performance of ABAP programs, focusing on reducing runtime and optimizing database queries.

5.Testing and Debugging:

• Perform unit testing and support integration testing to ensure that all solutions work as expected.
• Support debugging and troubleshooting issues in SAP development.

6.Support & Maintenance:

• Provide ongoing support for SAP applications, including resolving incidents and handling change requests.
• Assist in the deployment of ABAP solutions into production environments and ensure smooth transitions.

7.Documentation:

• Prepare detailed technical documentation for the developments created, including the logic behind the ABAP code and integration points.
• Maintain up-to-date records of changes made in the system, including code versioning.

8.Collaboration:

• Collaborate with SAP functional consultants (FI/CO/SD/MM/HR) to understand requirements and provide technical solutions.
• Participate in project meetings to provide input on the technical scope and development timelines.

Key Skills & Qualifications:

• Experience:
• 3+ years of experience in SAP ABAP development, preferably in a full-cycle SAP implementation or support project.
• Strong experience with ABAP programming techniques, including reports, forms, BAPI, RFC, ALV, user exits, and enhancements.
• Experience with SAP modules such as SAP MM, SD, FI, CO, and HR is preferred.
• Technical Skills:
• In-depth knowledge of ABAP Workbench, Data Dictionary, SAPscript, SmartForms, and Workflow.
• Proficiency in writing custom reports, BADI, BAPI, and user-exits.
• Strong experience with SAP NetWeaver, SAP HANA, and understanding of SAP Fiori/UI5 is a plus.
• Knowledge of performance tuning and optimization techniques for ABAP programs.

Job Title : Full Stack Senior SME

Job Role :Heading the full stack training department

Skills :HTML, Java Script, Python, React.js, SQL Node.js.

Location: Coimbatore

We are looking "Customer Support" for Reputed Client @Permanent Role.

Experience: 0 - 2 Years

Skills :

1.For freshers - Hindi speaking, Basic computer knowledge. Kindly provide the CV only related to our requirements

2.Experienced - Should have relevant skill in SQL,Jaseper soft,Customer handlig and communication skills,ERP modules,Hindi speaking

Location : Coimbatore

Responsibilities:

- Collaborate with cross-functional teams including front-end developers, designers, and system administrators to develop robust and scalable server-side applications.

- Design and implement RESTful APIs and services using Node.js, ensuring efficient data handling and integration.

- Develop database schemas and models for MongoDB, optimizing queries and ensuring data integrity.

- Implement data migration and transformation tasks between different data sources.

- Write efficient and reusable code, following best practices and coding standards.

- Conduct thorough testing and debugging of applications to identify and fix issues promptly.

- Collaborate with DevOps team to deploy applications on servers or cloud platforms.

- Continuously monitor application performance and optimize it for scalability and reliability.

- Stay updated on emerging technologies and trends, actively suggesting improvements and innovative solutions.

Requirements:

- Strong proficiency in Node.js and JavaScript.

- Solid understanding of server-side development and asynchronous programming concepts.

- Experience working with NoSQL databases (e.g., MongoDB).

- Knowledge of database design and query optimization techniques.

- Familiarity with web application security principles and best practices.

- Proficiency in using version control systems (e.g., Git).

- Good understanding of agile development methodologies.

- Excellent problem-solving and analytical skills.

- Effective communication and collaboration abilities.

Job Title: Sales Development Manager - Corporate Gifting

Position Overview:

As a Sales Development Manager in the Corporate Gifting industry, you will be responsible for driving revenue growth through the development and execution of strategic sales initiatives. The ideal candidate will have a strong background in sales, a proven track record in the corporate gifting sector, and the ability to lead and motivate a sales team.

Key Responsibilities:

Sales Strategy and Planning:

·      Develop and implement a comprehensive sales strategy to achieve revenue targets and market share growth.

·      Analyze market trends, competitor activity, and customer behavior to identify new business opportunities.

·      Collaborate with the leadership team to set sales goals and objectives.

Team Leadership:

·      Lead and inspire a high-performing sales team.

·      Provide coaching, training, and mentorship to team members to enhance their sales skills and product knowledge.

·      Set clear performance expectations and regularly assess team performance against targets.

Corporate Gifting Expertise:

·      Leverage your expertise in the corporate gifting field to understand client needs and propose innovative gifting solutions.

·      Stay informed about industry trends, emerging technologies, and best practices in corporate gifting.

Client Relationship Management:

·      Cultivate and maintain strong relationships with key clients and prospects.

·      Collaborate with the marketing team to develop and execute effective client engagement strategies.

Sales Process Optimization:

·      Streamline and optimize the sales process to improve efficiency and effectiveness.

·      Implement and manage CRM tools to track and analyze sales performance metrics.

Collaboration:

·      Work closely with cross-functional teams, including marketing, operations, and customer service, to ensure seamless execution of sales initiatives.

·      Collaborate with product development teams to align offerings with market demand.

Qualifications:

·      Bachelor's degree in Business, Marketing, or a related field.

·      Proven experience in sales, with a focus on corporate gifting.

·      Demonstrated success in leading and managing high-performing sales teams.

·      Strong understanding of the corporate gifting market and industry trends.

·      Excellent communication, negotiation, and interpersonal skills.

·      Ability to think strategically and execute tactically.

·      Proficiency in CRM tools and sales analytics.