11+ Customer Success Jobs in Coimbatore | Customer Success Job openings in Coimbatore

College Profile: 

The main objective of KGiSL Institute of Technology is to

provide industry embedded education and to mold the students for leadership in

industry, government, and educational institutions; to advance the knowledge

base of the engineering professions; and to influence the future directions of

engineering education and practice. The ability to connect to the future

challenges and deliver industry-ready human resources is a credibility that

KGISL Educational Institutions have progressively excelled at. Industry -

readiness of its students is what will eventually elevate an institution to star

status and its competitiveness in the job market. Choice of such an institution

will depend on its proximity to industry, the relevance of its learning

programme to real-time industry and the active connect that a student will have

with industry professionals.

Job Title: Assistant Professor, Professor

Departments: Cybersecurity

Qualification: Ph.D., ME/M.Tech, B.E/B.Tech

Experience: 5-15 years

Preferred: Immediate Joiner

Candidate Profile:

Candidate should have completed their Ph.D., PG and UG in the relevant discipline

Candidate should have Good Communication Skills

Commitment towards work

Strong Technical Knowledge

Candidate should possess 60% and above in their UG and PG course.

Integration Developer

ROLE TITLE

Integration Developer

ROLE LOCATION(S)

Bangalore/Hyderabad/Chennai/Coimbatore/Noida/Kolkata/Pune/Indore

ROLE SUMMARY

The Integration Developer is a key member of the operations team, responsible for ensuring the smooth integration and functioning of various systems and software within the organization. This role involves technical support, system troubleshooting, performance monitoring, and assisting with the implementation of integration solutions.

ROLE RESPONSIBILITIES

·       Design, develop, and maintain integration solutions using Spring Framework, Apache Camel, and other integration patterns such as RESTful APIs, SOAP services, file-based FTP/SFTP, and OAuth authentication.

·       Collaborate with architects and cross-functional teams to design integration solutions that are scalable, secure, and aligned with business requirements.

·       Resolve complex integration issues, performance bottlenecks, and data discrepancies across multiple systems. Support Production issues and fixes.

·       Document integration processes, technical designs, APIs, and workflows to ensure clarity and ease of use.

·       Participate in on-call rotation to provide 24/7 support for critical production issues.

·       Develop source code / version control management experience in a collaborative work environment.

TECHNICAL QUALIFICATIONS

·       5+ years of experience in Java development with strong expertise in Spring Framework and Apache Camel for building enterprise-grade integrations.

·       Proficient with Azure DevOps (ADO) for version control, CI/CD pipeline implementation, and project management.

·       Hands-on experience with RESTful APIs, SOAP services, and file-based integrations using FTP and SFTP protocols.

·       Strong analytical and troubleshooting skills for resolving complex integration and system issues.

·       Experience in Azure Services, including Azure Service Bus, Azure Kubernetes Service (AKS), Azure Container Apps, and ideally Azure API Management (APIM) is a plus.

·       Good understanding of containerization and cloud-native development, with experience in using Docker, Kubernetes, and Azure AKS.

·       Experience with OAuth for secure authentication and authorization in integration solutions.

·       Strong experience level using GitHub Source Control application.

·       Strong background in SQL databases (e.g., T-SQL, Stored Procedures) and working with data in an integration context.

·       Skilled with Azure DevOps (ADO) for version control, CI/CD pipeline implementation, and project management.

·       Experience in Azure Services, including Azure Service Bus, Azure Kubernetes Service (AKS), Azure Container Apps, and ideally Azure API Management (APIM) is a plus.

GENERAL QUALIFICATIONS

·       Excellent analytical and problem-solving skills, with a keen attention to detail.

·       Effective communication skills, with the ability to collaborate with technical and non-technical stakeholders.

·       Experience working in a fast paced, production support environment with a focus on incident management and resolution.

·       Experience in the insurance domain is considered a plus.

EDUCATION REQUIREMENTS

·       Bachelor’s degree in Computer Science, Information Technology, or related field.

Company Description

KGISL Institute of Technology is a higher education institution located in Coimbatore, Tamil Nadu, India. As part of the KGISL Campus, the institute is committed to delivering quality education in the field of technology. With a focus on both theoretical and practical learning, KGISL Institute of Technology aims to produce skilled professionals who can meet the demands of the industry.

Role Description

This is a full-time on-site role for an Assistant Professor in the Computer Science and Engineering (CSE) department. Located in Coimbatore, the Assistant Professor will be responsible for teaching undergraduate and graduate courses, guiding student projects, and conducting research. Day-to-day tasks will include preparing lecture materials, evaluating student performance, mentoring students, and participating in faculty meetings. The role also involves contributing to curriculum development and engaging in departmental activities.

Qualifications

Strong knowledge in Computer Science and Engineering subjects

Experience in teaching at the undergraduate and graduate levels

Research skills and the ability to guide student projects

Excellent written and verbal communication skills

Proficiency in curriculum development and academic assessment

Master's degree in Computer Science, Engineering, or a related field

Experience in the use of digital tools and teaching technologies is an advantage

Commitment to continuous improvement and professional development

Machine Assembly and Material Checking , followup the Production planning Details

• Process Optimization: Analyze production processes to identify areas for improvement. Implement process enhancements to increase efficiency, reduce waste, and improve quality.
• Production Planning: Assist in planning and scheduling production activities to meet demand forecasts and delivery deadlines.
• Troubleshooting: Diagnose production issues, equipment malfunctions, and workflow disruptions. Propose and implement solutions to minimize downtime and maintain continuous production.
• Quality Assurance: Ensure all products meet quality standards through regular inspections, testing, and compliance with industry regulations.
• Collaboration: Work closely with product design and development teams to optimize manufacturing processes and incorporate feedback from the production floor.
• Documentation: Maintain accurate records of production processes, equipment maintenance, and quality control measures.
• Training: Provide training and support to production staff regarding equipment operations, safety protocols, and best practices in production techniques.
• Cost Management: Monitor production costs and identify opportunities for cost savings without compromising quality.
• Safety Compliance: Ensure adherence to safety regulations and protocols to create a safe working environment for all employees.

The AI Trainer will be responsible for delivering engaging and practical training sessions on Artificial Intelligence to students of the School of Innovation. The role includes designing content, conducting hands-on sessions, mentoring students on real-world AI projects, and staying updated with AI trends and tools.

A Desktop Support Engineer is responsible for providing technical support for computer hardware and software issues in an organization's desktop environment. The role involves assisting employees with troubleshooting, maintaining, and resolving issues related to their desktops, laptops, and peripherals.

Job Summary:

1. Hardware Support:

• Install, configure, and maintain desktops, laptops, and peripherals (printers, monitors, etc.).
• Perform hardware repairs and upgrades.

1. Software Support:

• Troubleshoot and resolve software-related issues, including OS installations, software updates, and application support.
• Ensure proper functioning of office productivity software (MS Office, etc.) and enterprise applications.

1. Network Support:

• Provide assistance in connecting workstations to the company network and resolving connectivity issues.
• Troubleshoot network-related issues on desktops and laptops.

1. User Support:

• Assist employees with troubleshooting technical problems, including login issues, system crashes, and application errors.
• Offer guidance on proper system usage and IT best practices.

1. System Maintenance:

• Regularly update and patch desktop systems to ensure security and functionality.
• Backup important files and data as per company policy.

1. Documentation:

• Maintain logs of issues, solutions, and configurations for future reference.
• Document common problems and resolutions for knowledge-sharing purposes.

1. Customer Service:

• Provide excellent customer service and maintain a professional demeanor when dealing with users' technical issues.

Key Skills:

• Technical Knowledge: Proficient in desktop operating systems (Windows, Mac OS, Linux) and office software.
• Problem-Solving: Ability to diagnose and resolve technical issues efficiently.
• Communication: Strong verbal and written communication skills to interact with end-users.
• Networking Basics: Understanding of network configurations and troubleshooting.
• Time Management: Capable of handling multiple requests and prioritizing tasks.

We are looking for "Salesforce Developer" for Reputed Client @ Coimbatore Permanent Role.

• Experience: 3-5 Yrs

• Salesforce Developer will work independently and in a team environment to build CRM solutions which integrate with various other systems.

• This Person will build Visual-force, APEX, and Lightning Components. And should have experience working with Salesforce Data.

• Building new (and maintaining existing) APEX, Visual force, and Lightning solutions.

• Participate in various sprint meetings, assist in the creation and upkeep of user stories.

• Communicate with stakeholders and users about changes or requirements.

• Should have 3 to 5 years of experience with Salesforce Sales and Service Clouds.

• Proficiency in Salesforce APEX, Visual force, and Lightning development.

• Knowledge of the Salesforce data structure, and the ability to use various tools for data migrations.

• Salesforce Developer certifications is an added advantage.

• Excellent interpersonal skills, as well as excellent communication skills, verbal and written to both technical and non-technical audiences

• Ability to work independently and as part of a team

• Professional, positive, customer oriented and flexible approach to interactions with customers in groups

Neo Jarvis: Vice President - Software Engineering

About the Role :

VP- Software Engineering would be responsible for providing technical leadership to our product engineering team. We are looking for a Full-stack Developer (Architecture Scope) with the craftsmanship of understanding, thinking, learning from the past, and then building. In addition, you should have the leverage to work on mistakes immediately, which requires one to learn by trial and error and eventually lead to perfection, instead of looking at perfection at the first attempt.

Expectations :

• Ability to learn new technology and be hands-on .
• Apply the fundamentals of Data Structure & algorithms over application development.
• To have explored serverless and basics of Docker and Kubernetes.
• Should have enabled cloud-based micro-services production-ready designs using AWS or Google Cloud services handling a scale of more than 1000+ concurrent user volume .
• Take ownership, and visualize security and data privacy while building.
• Primary ownership lies in POCs for solutions requiring Performance, Scale, Cost Optimization.
• Secondary ownership lies in POCs on AI Initiatives .
• Brainstorm and prepare logical and physical solution architecture and code flow diagrams for internal and external consumption .
• Apply design thought process and enable POC outcomes to facilitate production-ready code .
• Self-initiated improvements within the product to scale the solution architecture .
• Prioritize, optimize and automate any manual activities .
• Owns and facilitates Code Review .
• Owns and facilitates unit and integration test cases coverage from the product code lines.
• Understand SCRUM/Agile methodologies of working together.

Requirements :

• Total experience of 10 to 12 years.
• Angularjs or Reactjs, Typescript or JavaScript, NodeJs, MYSQL, NoSQL (Additional preference).
• Should have enabled cloud-based production-ready designs using AWS or Google Cloud services.
• Someone who is disciplined to document the artifacts and enables a design-based problem-solving approach.
• An ever-learning mindset and never-give-up attitude is more valuable to us than work experience. 

Perks:

• Flexible work timings and no leave policy
• We don't go behind timelines, we work for better product at flexible working hours.
• No hierarchy - Everyone has open access to anyone in the team.
• Medical insurance - We got you covered we provide insurance for you and your family members.
• 5 days a week - Take time off to revitalise.

ESSENTIAL SKILLS: