11+ Customer Success Jobs in Coimbatore | Customer Success Job openings in Coimbatore

Job Description – Node.js Developer (5–8 Years Experience)

Position: Node.js Developer

Experience Required: 5 to 8 Years

Location: Coimbatore

Employment Type: Full-Time

Job Summary

We are looking for an experienced Node.js Developer with 5 to 8 years of hands-on experience in backend development using Node.js and TypeScript. The ideal candidate should have strong expertise in building scalable server-side applications, working with PostgreSQL databases, and solving complex technical problems efficiently.

The candidate should be capable of designing robust APIs, optimizing application performance, and collaborating with cross-functional teams to deliver high-quality software solutions.

Key Responsibilities

• Develop, maintain, and optimize backend services using Node.js and TypeScript
• Design and implement scalable RESTful APIs and microservices architecture
• Work extensively with PostgreSQL for database design, query optimization, and performance tuning
• Write clean, maintainable, and reusable code following best development practices
• Troubleshoot, debug, and resolve production issues efficiently
• Collaborate with frontend developers, QA teams, DevOps, and product managers
• Participate in code reviews and ensure high coding standards
• Improve application performance, security, and scalability
• Implement unit testing and integration testing for backend services
• Contribute to system architecture discussions and technical decision-making

Required Skills

• 5 to 8 years of strong experience in Node.js development
• Hands-on expertise in TypeScript
• Strong working knowledge of PostgreSQL including complex queries, indexing, and optimization
• Excellent problem-solving and analytical skills
• Experience with REST APIs and backend architecture design
• Understanding of asynchronous programming and event-driven architecture
• Familiarity with Git version control and CI/CD practices
• Experience with authentication mechanisms like JWT, OAuth, etc.
• Knowledge of caching systems like Redis is an added advantage
• Exposure to cloud platforms like AWS, Azure, or GCP is preferred

Preferred Qualifications

• Bachelor’s degree in Computer Science, Engineering, or related field
• Experience in Agile/Scrum development environment
• Strong communication and team collaboration skills
• Ability to work independently and handle ownership of modules/projects

Bonus Skills

• Experience with Docker and Kubernetes
• Knowledge of GraphQL
• Exposure to message queues like RabbitMQ or Kafka
• Familiarity with monitoring and logging tools

What We Offer

• Competitive salary package
• Career growth opportunities
• Collaborative work environment
• Exposure to modern technologies and large-scale systems
• Learning and development opportunities

The Telecaller Executive is responsible for making outbound and handling inbound calls to potential or existing customers to generate leads, provide information about products or services, and support business growth. The role focuses on building customer relationships and achieving calling targets.

Key Responsibilities:

• Make outbound calls to potential customers from provided data
• Handle incoming calls and respond to customer inquiries
• Explain company products, services, and offers clearly
• Generate and qualify leads, and schedule appointments if required
• Maintain call records and update customer details in the system
• Follow up with customers for feedback or conversions
• Achieve daily/weekly call and performance targets
• Handle customer objections politely and professionally
• Coordinate with the sales or operations team when needed

Languages known:

Tamil / English, Malayalam/Hindi

NOTE:

ONLY CANDIDATES FROM COIMBATORE

FEMALES PREFERRED.

Customer Relationship Executive - IT Sales & Services

Work Location : Coimbatore In person

Experience : 1 + Years

Skills: IT Hardware/Software knowledge, Understanding customer needs, Customer

Care,

• Professional attitude and appearance.
• Excellent communication skills
• Exp. in Software/ IT Hardware industrial /Automation Sales & Services
• Good knowledge of social media platforms, trends, and best practices.
• Hands-on experience with Instagram, YouTube, LinkedIn, and emerging platforms
• Greet and assist visitors in a professional manner.
• Manage front desk operations and maintain a welcoming environment.
• Handle Service calls follow-up Emails & queries efficiently.
• Coordinate Sales & Services calls, appointments, meetings, and office schedules.
• Maintain records and update databases as required.
• Obtaining customer information and other relevant data.
• Asking questions to the customer and understanding their specifications.
• Resolving queries and issues related to the products and services.
• Proficiency with CRM tools and SAP or similar ERP systems for managing orders
• Maintaining the database of the customers on a regular basis into CRM.
• Suggesting solutions based on customers needs and requirements.
• Providing excellent customer service, responding to client feedback and complaints, and making management aware of any issues

Technical Graduate background added advantage

• 1-2 years of proven experience

We are looking for "IT Services sales and Marketing" for Reputed Client @ Permanent Role.

Experience: 4 to 6 years

Key Responsibilities:

• Research and analyze market trends, competitor offerings, and customer requirements to

identify opportunities for the company's IT services.

• Develop comprehensive sales and marketing strategies that effectively position the IT

services, taking into account target audience segmentation and key value propositions.

• Set clear sales and marketing objectives and key performance indicators (KPIs) to measure

the success of marketing campaigns.

• Develop and execute sales strategies to meet or exceed revenue targets for IT services.
• Create compelling and informative content to promote IT services, including website copy,

blog posts, case studies, whitepapers, and email campaigns.

• Collaborate with the design team to create visually appealing marketing collateral, such as

brochures, infographics, and presentations.

• Conduct market research and develop lead generation strategies and campaigns to attract

potential clients and convert them into qualified leads.

• Analyze marketing data, customer feedback, and campaign results to continually refine

marketing strategies.

• Manage the sales pipeline, track progress, and update sales forecasts regularly.
• Collaborate with business and development teams to ensure effective communication and

alignment of marketing efforts with sales objectives.

• Build and maintain relationships with strategic partners and industry influencers to extend

the reach of sales and marketing efforts.

Qualifications and Skills:

• Bachelor's degree in marketing, Business, or a related field.
• Proven experience in IT services sales and marketing or a similar B2B environment with

international service agencies.

• Strong understanding of the IT industry, including cloud services, managed IT solutions,

etc.

• Strong sales and negotiation skills with a track record of achieving sales targets.
• Excellent written and verbal communication skills.
• Proficiency in digital marketing tools and platforms, including Google Analytics, social

media management, and email marketing.

• Analytical mindset with the ability to interpret data and generate actionable insights.
• Creative thinking and the ability to develop innovative sales and marketing strategies.
• Analytical mindset with the ability to interpret sales data and market trends.
• Strong project management and organizational skills.
• Collaborative team player with the ability to work effectively across departments.
• Familiarity with CRM software and marketing automation tools is a plus.
• Knowledge of relevant compliance and regulatory requirements in IT services sales and

marketing

Location : Coimbatore

We are looking for an iOS developer responsible for the development and maintenance of applications aimed at a range of iOS devices including mobile phones and tablet computers. Your primary focus will be development of iOS applications and their integration with back-end services. You will be working alongside other engineers and developers working on different layers of the infrastructure. Therefore, a commitment to collaborative problem solving, sophisticated design, and the creation of quality products is essential.

Responsibilities:-

• Design and build applications for the iOS platform
• Ensure the performance, quality, and responsiveness of applications
• Collaborate with a team to define, design, and ship new features
• Identify and correct bottlenecks and fix bugs
• Help maintain code quality, organization, and automatization

Skills:-

• Proficient with Objective-C or Swift.
• Familiarity with RESTful APIs to connect iOS applications to back-end services
• Knowledge of other web technologies and UI/UX standards
• Understanding of Apple’s design principles and interface guidelines
• Knowledge of low-level C-based libraries is preferred
• Familiarity with cloud message APIs and push notifications
• Knack for benchmarking and optimization
• Proficient understanding of code versioning tools (such as Git, Mercurial or SVN)
• Familiarity with continuous integration

Education Qualification:-

• Undergraduate in Engineering related to Computer Science and Information Technologies and Postgraduate in Computer Science
• Shouldn’t have Backlog or Arrear.

We are hiring Full Stack Developer - at W2S Solutions - 3 to 6 years of experience.

Industry: IT-Software / Software Services

Role: Software Developer

Location: Chennai/Coimbatore

Salary: Best in the Industry

Job Description:

• Lead a team of Full Stack Developers in building Cloud Products/Solutions Participate in R&D activities led by architects
• Frond end: React JS, AngularJS, Angular 4 and above with deep knowledge of PureJS and DOM.
• Hands on experience in Node JS, MongoDB, Express JS.
• Should have good experience in Python, MySQL, Postgresql and Django.
• Must capable to handle projects alone.
• API development with REST knowledge is must.
• Cross platform mobile app development is nice to have.
• Should have handled projects in Agile methodology
• Strong knowledge of software implementation best practices
• Strong experience in designing and working with MVC and 3 tier architecture and Single Threaded Event Loop Model.

Desired Candidate Profile:

• Ability to quickly learn new concepts and software is necessary
• Candidate should be a self-motivated, independent, detail oriented, responsible team player and exhibit exceptional relationship management skills
• Strong organizational and project management skills.

Note: Looking for Immediate Joiners

• Candidate should have strong work experience in JavaScript(ES6+)
• Hands on application development using Node JS, Express JS, MongoDB and Mongoose
• Good understanding of Web Technology, RESTful APIs, JSON structures
• Proficient understanding of code versioning tools, such as Git
• Exposure in AWS Services will be an added advantage

Responsibilities and Duties

• Design, code, test and document software according to the functional requirements.
• Analyze, diagnose and resolve errors related to applications.
• Provide application and user support.

·        Should have 5 to 6 years of work experience as a Python Developer

·        Expertise in at least one popular Python framework (like Django, Flask or Pyramid)

·        Knowledge of object-relational mapping (ORM)

·        Familiarity with front-end technologies (like JavaScript and HTML5)

·        Should have completed B.E/B.Tech. /MCA in any field.

·        Good problem-solving skills and Team spirit.

·        Writing scalable code using Python programming language.

·        Testing and debugging applications.

·        Developing back-end components.

·        Integrating user-facing elements using server-side logic.

·        Assessing and prioritizing client feature requests.

·        Integrating data storage solutions.

Experience in programming Embedded C applications.

• Strong development experience in embedded C and RTOS

• Strong debugging skills

• Embedded development tools and methodologies

• Version Control Systems – Clear Case / RTC /GIT

Should have detailed knowledge on microcontrollers / microprocessors

Should have detailed knowledge on Battery Electric Vehicle Powertrain (BEV), Fuel Cell and H2-Motor

Should have detailed knowledge in powertrain function development for BEV, Fuel Cell and H2-Motor 

Strong development experience in MATLAB for powertrain function development

Strong development experience in CAN / LIN /Flexray / UDS / KWP, SPI communication protocols

Knowledge in tools like CANalyser / CANoe, CANDiva, CANstress, CANDELA studio, Lauterbach

Experience in scripting languages like Shell / Perl / CAPL / Make etc.,

Experience in using tools like Logiscope / Function Generator / Oscilloscope, etc

Experience in configuration management & defect tracking tools

Automotive domain and powertrain systems knowledge a plus

Ability to work as part of a dedicated project team and independently

Strong communication and interpersonal skills.

Must be a self-starter.

Description:

We are looking for an organized, detail-oriented individual to join our team as a software product manager. The responsibilities of the software project manager include overseeing software projects from start to finish, managing and motivating software developers and other team members, giving customer presentations, and writing project proposals.

To be successful as a software project manager, you should have a good working knowledge of project estimation techniques and the ability to motivate team members. Ultimately, a top-notch software Product manager should have good communication and decision-making skills.

Responsibilities:

1.Discussing potential projects and their parameters with clients, executives, and software developers.

2.Planning out the blueprints for software projects, including defining the scope, allocating resources, setting deadlines, laying out communication strategies, and indicating tests and maintenance.

3.Assembling and leading the project team.

4.Participating in and supervising each stage of the project.

5.Ensuring each project stays on schedule and adheres to the deadlines.

6.Creating a project budget and ensuring the project adheres to the budget as closely as possible.

7.Determining and overseeing consistent testing, evaluation, and troubleshooting of all products in all stages of completion.

8.Tracking milestones, deliverables, and change requests.

9.Serving as a liaison to communicate information regarding changes, milestones reached, and other pertinent information.

10.Delivering completed software products to clients and performing regular checks on the products' performance.

11.Software Project Manager Requirements

12.A bachelor's degree in information technology, software development management, software engineering, computer science, or a related field.

13.Proven experience in project management and software development.

14.Good working knowledge of project estimation techniques.

15.Excellent technical knowledge.

16.Good leadership, decision-making, and organization skills.

17.Strong attention to detail and multi-tasking skills.

Qualification:

1. Minimum ten (10) years of total work experience in software development
2. Good technical proficiency with PHP, Laravel, Javascript technologies and its related framework
3. Strong knowledge on AWS
4. Experience in Data collection, management and analysis
5. Experience in MYSQL/Maria DB
6. Knowledge in SaaS architecture