11+ Customer Success Jobs in Coimbatore | Customer Success Job openings in Coimbatore

Role Description

This is a full-time on-site role for the Head of Artificial Intelligence at KGiSL Educational Institutions, located in Coimbatore. The Head of Artificial Intelligence will be responsible for overseeing and developing AI strategies and initiatives. Daily tasks include leading AI research projects, developing innovative AI solutions, managing a team of AI professionals, and collaborating with various departments to integrate AI methodologies into different functions. The role also involves staying current with industry advancements and ensuring compliance with ethical and regulatory standards.

Qualifications

• Strong background in Computer Science and Data Science
• Extensive experience in Pattern Recognition, Natural Language Processing (NLP), and Computer Vision
• Proven leadership and team management skills
• Excellent problem-solving and analytical skills
• Advanced degree Master's in a related field
• Strong communication and collaboration skills
• Experience in the educational sector is a plus
• 8 Years of experience in Artificial Intelligence

Company Description:

KGiSL Institute of Technology is a higher education institution located in Coimbatore, Tamil Nadu, India. As part of the KGISL Campus, the institute is committed to delivering quality education in the field of technology. With a focus on both theoretical and practical learning, KGiSL Institute of Technology aims to produce skilled professionals who can meet the demands of the industry.

Job Summary:

The Associate Professor in the Department of Computer Science & Engineering will be responsible for teaching undergraduate and postgraduate courses, guiding research, contributing to academic administration, and fostering innovation in the field. The role demands a strong commitment to academic excellence, research contributions, and mentorship of students, in line with the vision and mission of the university.

Key Responsibilities:

1. Teaching & Learning:

Deliver high-quality lectures and laboratory sessions in core and advanced areas of Computer Science & Engineering.

Prepare lesson plans, teaching materials, and assessment tools as per the approved curriculum.

Adopt innovative teaching methodologies, including ICT-enabled learning and outcome-based education (OBE).

2. Research & Publications:

Conduct independent and collaborative research in areas of specialization.

Publish research papers in peer-reviewed journals and present in reputed conferences.

Apply for funded research projects from national/international agencies.

3. Student Mentorship & Guidance:

Supervise B.Tech, M.Tech, and Ph.D. dissertations/projects.

Mentor students for academic, career, and personal development.

Guide students in participating in hackathons, coding competitions, and innovation challenges.

4. Curriculum Development:

Contribute to syllabus design and revision as per industry needs and latest technological trends.

Ensure alignment with AICTE/UGC/NAAC/NBA accreditation requirements.

5. Administrative & Institutional Responsibilities:

Participate in departmental and institutional committees.

Assist in organizing seminars, workshops, FDPs, and conferences.

Contribute to accreditation, quality assurance, and academic audits.

6. Professional Development:

Keep abreast with emerging trends in CSE and higher education pedagogy.

Engage in continuous learning through FDPs, MOOCs, and industry collaborations.

Eligibility & Qualifications (As per AICTE/UGC Norms)

Educational Qualification: Ph.D. in Computer Science & Engineering

Experience: Minimum of 8 years teaching/research/industry experience, with at least 6 years at the level of Assistant Professor.

Research: Minimum of 7 publications in refereed journals as per UGC-CARE list and at least one Ph.D. degree awarded or ongoing under supervision.

Other Requirements:

Good academic record throughout.

Proven ability to attract research funding.

Strong communication and interpersonal skills.

Work Location: [KGiSL Educational Institution]

Employment Type: Full-time

Remuneration: As per university norms and AICTE/UGC pay scales (7th CPC).

Job Type: Full-time

Pay: ₹65,000.00 - ₹80,000.00 per month

Benefits:

• Health insurance
• Life insurance
• Provident Fund

Work Location: In person

Qualifications

● Bachelor's degree in Mathematics, Statistics, a relevant technical field, or equivalent practical

experience (or) degree in an analytical field (e.g. Computer Science, Engineering, Mathematics,

Statistics, Operations Research, Management Science)

● 3+ years experience with data analysis and metrics development

● 3+ years experience analyzing and interpreting data, drawing conclusions, defining

recommended actions, and reporting results across stakeholders

● 2+ years experience writing SQL queries

● 2+ years experience scripting in Python

● Demonstrated curiosity in and excitement for Web3/blockchain technologies

● Interested in learning new technologies to solve customer needs with lots of creative freedom

● Strong communication skills and business acumen

● Self-starter, motivated by an interest for developing the best possible solutions to problems

● Experience with Google Cloud - Bigquery, DataBricks stack, DBT, Tableu, Jupyter is a plus

We are looking "Customer Support Trainee" for Reputed Client @ Coimbatore Permanent Role.

Experience: 0-1 Yr

• The primary job of a customer support executive is to address customer issues and resolve them in a timely and efficient manner. 

• Support represent interact with customers on a variety of channels such as phone, email,and ensure that all valid customer concerns are being dealt with immediately. 

• Processing excellent product knowledge to enhance customer support. 

• Ability to meet deadlines and prioritize tasks

• Competency in Microsoft applications including Word, Excel, and Outlook. 

• Updating, implementing, and maintaining procedures. 

• Documenting and communicating the results of your efforts. 

• Conducting meetings and presentations to share ideas and findings. 

• Prioritizing initiatives based on business needs and requirements

• Working closely with clients, technicians, and managerial staff. 

• Able to speak Hindi, Tamil & English

Requirements:

• Bachelor’s degree in computer science, computer engineering or similar.
• Previous work experience as an AngularJS developer.
• Proficient in CSS, HTML, and writing cross-browser compatible code.
• Experience using JavaScript building tools like Gulp or Grunt.
• Knowledge of JavaScript MV-VM/MVC frameworks including AngluarJS.
• Technical lead skills. Can handle a team or independent technical delivery
• Proven experience implementing front-end and back-end JavaScript applications.
• Excellent communication skills.
• Critical thinker and good problem-solver.

Job Description:

As a WordPress and PHP Developer , you will play a pivotal role in designing, developing, and maintaining high-quality websites and web applications for Texila. You will collaborate with cross-functional teams to ensure projects are delivered on time and exceed expectations. Your expertise in WordPress and PHP will be crucial in implementing robust, scalable, and secure solutions.

PHP and WordPress Developer Responsibilities:

Collaborate with the UI/UX and internal teams to develop custom WordPress themes, plugins, and functionality that align with project requirements.

Write efficient, maintainable, and secure PHP code for both front-end and backend development.

Customize and extend existing WordPress themes and plugins to meet needs.

Integrate third-party APIs and services to enhance website functionality and user experience.

Optimize websites for speed, performance, and SEO, and ensure they are responsive across different devices.

Troubleshoot and resolve issues related to WordPress, PHP, and other web technologies.

Stay up-to-date with the latest industry trends, technologies, and best practices in WordPress and PHP development.

Participate in code reviews, provide constructive feedback, and maintain coding standards within the team.

Collaborate with other developers, designers, and stakeholders to deliver high-quality projects on time.

Requirements:

WordPress developers with strong hold PHP development experience.

Bachelor’s degree in computer science or a similar field.

Proven work experience (6+ YEARS) as a WordPress developer and PHP.

Knowledge of front-end technologies including CSS3, JavaScript, HTML5, and jQuery.

Knowledge of code versioning tools 

Experience working with debugging tools such as Chrome Inspector and Firebug.

Good understanding of website architecture and aesthetics.

Ability to manage projects and meet timelines 

Location: Coimbatore

Hand on experience with TC Customization, Installation, Upgrade, Migration

Teamcenter BMIDE & ITK - Working with BOM & Structure , SOA , AWC customization

Work Flow & Dispatcher configuration through custom utility translation

Good knowledge on Teamcenter customization and AWC customization and configuration

Should have intensive work experience on the following modules. 

oReport generation.

oPLM-XML import / export.

oDocument Management

Good knowledge on required programming languages for ITK(C/C++), SOA-AWC(Angular JS,HTML,CSS) customization.

In addition to that, 

oBMIDE

oDispatcher

oWorkflow (Designer).

oPreferences

oQuery Builder

Optionally, 

Teamcenter to SAP integration

Teamcenter to Polarion integration

Tailor and Circus is a progressive and unisex underwear brand in the Indian apparel space, at the forefront of E-commerce and product innovation. We have created India's most comfortable and responsible piece of underwear, offering the highest quality and selling direct-to-consumer. As a brand, we are India's first inclusive and body-positive underwear company. This has been part of the company's DNA since the inception, all our models and influencers who represent the brand are real people having real bodies.

Tailor and Circus is looking to hire suitable candidates for the Product Manager role who will handle user-facing product experience (website) and is very data-driven. The role will be based either in Bangalore or Coimbatore.

Roles and Responsibilities:

• You will be focused on building consumer-facing applications for the Tailor and Circus website.
• You will be responsible for conceptualizing and building user experience across the website and other customer touchpoints.
• Define and manage all critical user journeys and conversion funnels across website and other customer touchpoints.
• You will be responsible for launch and change management of features going live on apps/website.
• You will work closely with PMs responsible for all key business areas (Marketing, Design and Tech) to create a simple and delightful experience for our users.
• You will have a high degree of responsibility and ownership.
• You will drive the strategy, roadmap, execution, and growth of a product area.
• You will work closely with other product managers, engineers, designers, marketing, legal, analytics and do everything (defining requirements, prioritizing, testing, writing copy, tracking metrics and more.) to deliver high-quality products.

Apply If you:

• Minimum of 1-2 Years of Experience in Product & Marketing Management
• Can showcase your user-facing products experiences
• Have very high customer obsession
• Are a highly data-oriented person and have skills to analyze data using SQL
• Have an understanding of funnels, sprint & agile ways of working, PRDs & wireframes
• Have empathy towards users and colleagues, are creative and excited by ideating/ building new product features and functionalities.

• While working in a team environment, develop PowerApp applications to design document specifications.
• Provide estimates on a required effort to complete design documents.
• Anticipate risks and issues early and coming up with solutions.
• Keeping up to date with the latest trends and certifications while understanding how these relate to the services the company offers.

• Microsoft Dynamics CRM Development experience, with at least 1-year PowerApp development experience
• PowerApps, Power Automate, REST API integration, Azure Functions, Integrations with Dataverse.
• An IT software development background with a minimum of 3 years of Software development experience
• Knowledge of SDLC and Agile methodologies
• Ability to provide technical advice and proven technical expertise in developing and building fit-for-purpose solutions.

Proven skills in producing and editing technical content within a complex business environment. The writer professional will be experienced in leading storyboarding sessions, participating in key review meetings / final document review, content sign off, and document production. The experience of coordinating and updating a knowledge base system is beneficial. Analyze RFPs, perform QC checks of compliance matrix, proposal outlines, and identify questions that may be submitted to the customer. Core

Responsibilities:

 Excellent written communication skills

 Support Bid Processing managers / Lead throughout the proposal process, including assist in developing the technical documents, monitor the progress of effort against the schedule, follow up on action items, control document preparation, and version control, and coordinating the final packaging and delivery

 Proficient in documentation development tools such as Microsoft Office

 Ability to meet tight deadlines while maintaining a high level of quality

 Competent in defining, planning and managing proposal deliverable

 Familiarity with software development services and business terminology.

Additional Information

Preferred Education BE degree with strong technical communication.