11+ Customer Success Jobs in Coimbatore | Customer Success Job openings in Coimbatore

📢 Immediate Hiring – Upcoming Academic Year

🏫 KITE (Institution Name Placeholder)

KITE invites applications from passionate academicians for the positions of Assistant Professor and Associate Professor in the Department of Computer Science & Engineering / Information Technology.

1️⃣ Position: Assistant Professor

Department: CSE / IT

Experience: 0 – 15 Years

Joining: Immediate / Within 1 Month

Salary: As per norms and experience

🎓 Qualification:

• ME / M.Tech in Computer Science Engineering / Information Technology
• Ph.D. (Preferred but not mandatory)
• First Class in UG & PG as per AICTE norms

🔍 Roles & Responsibilities:

• Deliver high-quality lectures for UG / PG programs
• Prepare lesson plans, course materials, and academic content
• Guide student projects and internships
• Participate in curriculum development and academic planning
• Conduct internal assessments, evaluations, and result analysis
• Mentor students for academic and career growth
• Participate in departmental research activities
• Publish research papers in reputed journals (Scopus/SCI preferred)
• Attend Faculty Development Programs (FDPs), workshops, and conferences
• Contribute to NAAC / NBA accreditation processes
• Support institutional administrative responsibilities

💡 Required Skills:

• Strong subject knowledge in CSE / IT domains
• Programming proficiency (Python, Java, C++, Data Structures, AI/ML, Cloud, etc.)
• Excellent communication and presentation skills
• Research orientation and academic enthusiasm
• Team collaboration and mentoring ability

2️⃣ Position: Associate Professor

Department: CSE / IT

Experience: 8 – 20 Years

Joining: Immediate / Within 1 Month

Salary: As per norms and experience

🎓 Qualification:

• Ph.D. in CSE / IT (Mandatory)
• Minimum 2 years completion as Assistant Professor (as per norms)
• Minimum 3 years of relevant experience eligible for Associate Professor cadre
• Strong research and publication record

🔍 Roles & Responsibilities:

• Deliver advanced-level lectures for UG / PG courses
• Lead curriculum design and academic innovation
• Supervise Ph.D., PG, and UG research projects
• Publish high-impact research papers (Scopus / SCI / UGC Care)
• Apply for research grants and funded projects
• Guide faculty members and mentor junior staff
• Head academic committees / lead accreditation processes
• Industry collaboration and consultancy initiatives
• Organize conferences, seminars, workshops, and FDPs
• Contribute to institutional ranking and research visibility

💡 Required Skills:

• Strong research profile with indexed publications
• Leadership and academic administration capability
• Experience in accreditation (NAAC / NBA)
• Industry collaboration exposure
• Excellent academic record and subject expertise

🌟 Preferred Candidate Profile (For Both Roles):

• Passion for teaching and research
• Student-centric approach
• Exposure to Outcome-Based Education (OBE)
• Knowledge of emerging technologies (AI/ML, Data Science, Cybersecurity, Cloud Computing, IoT)
• Strong interpersonal and organizational skills

📌 Why Join KITE?

• Academic excellence-driven environment
• Research-focused culture
• Opportunities for funded projects & consultancy
• Career growth and leadership opportunities
• Competitive salary as per institutional norms

📧 Application Process:

Interested candidates who can join within one month are encouraged to apply immediately for the upcoming academic year.

Role: Senior AI Engineer

Work Location: TechGenzi Coimbatore Office (ODC for Tiramai.ai)

Employment Type: Full-time

Experience: 2–5 years (Full-stack development with AI exposure)

About the Role & Work Location.

The selected candidate will be employed by Tiramai.ai and will work exclusively on Tiramai.ai projects. The role will be based out of TechGenzi’s Coimbatore office, which functions as an Offshore Development Center (ODC) supporting Tiramai.ai’s product and engineering initiatives.

Primary Focus

As an AI Engineer at our enterprise SaaS and AI-native organization, you will play a pivotal role in building secure, scalable, and intelligent digital solutions. This role combines full-stack development expertise with applied AI skills to create next-generation platforms that empower enterprises to modernize and act smarter with AI. You will work on AI-driven features, APIs, and cloud-native applications that are production-ready, compliance-conscious, and aligned with our mission of delivering responsible AI innovation.

Key Responsibilities

• Design, develop, and maintain full-stack applications using Python (backend) and React/Angular (frontend).
• Build and integrate AI-driven modules, leveraging GenAI, ML models, and AI-native tools into enterprise-grade SaaS products.
• Develop scalable REST APIs and microservices with security, compliance, and performance in mind.
• Collaborate with architects, product managers, and cross-functional teams to translate requirements into production-ready features.
• Ensure adherence to secure coding standards, data privacy regulations, and human-in-the-loop AI principles.
• Participate in code reviews, system design discussions, and continuous integration/continuous deployment (CI/CD) practices.
• Contribute to reusable libraries, frameworks, and best practices to accelerate AI platform development.

Skills Required

• Strong proficiency in Python for backend development.
• Frontend expertise in React.js or Angular with 2+ years of experience.
• Hands-on experience in full SDLC development (design, build, test, deploy, maintain).
• Familiarity with AI/ML frameworks (e.g., TensorFlow, PyTorch) or GenAI tools (LangChain, vector DBs, OpenAI APIs).
• Knowledge of cloud-native development (AWS/Azure/GCP), Docker, Kubernetes, and CI/CD pipelines.
• Strong understanding of REST APIs, microservices, and enterprise-grade security standards.
• Ability to work collaboratively in fast-paced, cross-functional teams with strong problem-solving and analytical skills.
• Exposure to responsible AI principles (explainability, bias mitigation, compliance) is a plus.

Growth Path

• AI Engineer (24 years) focus on full-stack + AI integration, delivering production-ready features.
• Senior AI Engineer (4–6 years) lead modules, mentor juniors, and drive AI feature development at scale.
• Lead AI Engineer (6–8 years) own solution architecture for AI features, ensure security/compliance, collaborate closely with product/tech leaders.
• AI Architect / Engineering Manager (8+ years) shape AI platform strategy, guide large-scale deployments, and influence product/technology roadmap.

ROLES AND RESPONSIBILITIES

We are looking for an experienced Logistics Executive with 5 years of proven expertise in managing end-to-end logistics operations, transportation coordination, warehouse management, and supply chain optimization. The ideal candidate should have strong analytical, coordination, and problem-solving skills, with a solid understanding of logistics software and industry best practices.

• Plan, implement, and monitor inbound and outbound logistics operations.
• Coordinate with suppliers, transporters, warehouses, and internal departments to ensure smooth and timely deliveries.
• Optimize transportation costs and delivery timelines through effective route planning and carrier negotiation.
• Monitor inventory levels, stock movements, and ensure proper documentation and record-keeping.
• Track shipments and resolve issues related to delays, damages, or losses.
• Analyze logistics data and prepare regular reports on KPIs (cost, delivery times, inventory levels, etc.).
• Continuously improve processes to increase efficiency and reduce operational costs.
• Use ERP/logistics software (e.g., SAP, Oracle, TMS, WMS) for planning and execution.
• Bachelor’s degree in Logistics, Supply Chain Management, Business Administration, or a related field.
• 5 years of hands-on experience in logistics or supply chain roles.
• Knowledge of logistics procedures, transportation management, and inventory control.

This is a fulltime onsite trainer cum developer role. To prepare placement students with the technical knowledge, skills, and confidence required to succeed in campus recruitment drives, technical interviews, and entry-level job roles in the industry.

Job description.

Role : UI/UX designer

EXP : 3 - 5 yrs

Mode : WFO

Location : Coimbatore

Role Description

This is a full-time on-site UI/UX Designer role located in Coimbatore. The successful candidate for this position will be responsible for designing and implementing user interfaces and experiences that will allow users to interact effectively with our products and digital solutions. The UI/UX Designer will be required to work closely with cross-disciplinary teams to understand and translate requirements into intuitive and effective user interfaces and experiences.

Desired Candidate Profile :

• Candidate should have creative & analytic mindset.
• Should expert in Graphic, Web & Mobile App Designs.
• Expert knowledge in Adobe XD, Figma, Photoshop, Illustrator, and other design tools.
• Should have knowledge of HTML5/CSS3, JavaScript.
• Must have knowledge in wireframing tools.
• Knowledge Material-UI.
• Must have knowledge SEO friendly websites.
• Experience with Responsive Website Design.
• Understanding of user experience, usability and responsive web design will be preferred.
• Good knowledge of the latest web technologies, cross browser and platform issues.
• Good Communication skills.
• Strong sense of aesthetics and familiarity with latest design trends is needed.
• Keeping up to date with recent technological and software developments.
• Working as part of a multi-disciplinary team. 

We are looking for a highly capable machine learning engineer to optimize our machine learning systems. You will be evaluating existing machine learning (ML) processes, performing statistical analysis to resolve data set problems, and enhancing the accuracy of our AI software's predictive automation capabilities.

To ensure success as a machine learning engineer, you should demonstrate solid data science knowledge and experience in a related ML role. A first-class machine learning engineer will be someone whose expertise translates into the enhanced performance of predictive automation software.

Machine Learning Engineer Responsibilities:

Consulting with managers to determine and refine machine learning objectives.

Designing machine learning systems and self-running artificial intelligence (AI) software to automate predictive models.

Transforming data science prototypes and applying appropriate ML algorithms and tools.

Ensuring that algorithms generate accurate user recommendations.

Turning unstructured data into useful information by auto-tagging images and text-to-speech conversions.

Solving complex problems with multi-layered data sets, as well as optimizing existing machine learning libraries and frameworks.

Developing ML algorithms to analyze huge volumes of historical data to make predictions.

Running tests, performing statistical analysis, and interpreting test results.

Documenting machine learning processes.

Keeping abreast of developments in machine learning.

Machine Learning Engineer Requirements:

Bachelor's degree in computer science, data science, mathematics, or a related field.

Master’s degree in computational linguistics, data analytics, or similar will be advantageous.

At least two years' experience as a machine learning engineer.

Advanced proficiency with Python, Java, and R code writing.

Extensive knowledge of ML frameworks, libraries, data structures, data modeling, and software architecture.

In-depth knowledge of mathematics, statistics, and algorithms.

Superb analytical and problem-solving abilities.

Great communication and collaboration skills.

Excellent time management and organizational abilities.

About CercleX:-

CercleX is a digital technology platform which is a leading https://cerclex.com/blog/waste-management-in-india/">waste management company in India  with an extended outlook of circularity through its various ventures into the field of sustainability.

We have received FICCI Impactful Cleantech Startup Award, MeitY Emerging Startup Award, TVS Capital Budding Nxt Gen Entrepreneur Award, and many more for our digital solutions enabling transactions between waste generators, and aggregators, processors, and bringing in complete transparency, traceability to the waste ecosystem.

https://play.google.com/store/apps/details?id=com.scrapmarketCCX">Cercle X ScrapMarket is an app that helps you buy and sell scrap by connecting 100% verified buyers and sellers of scrap across India.CercleX  helps brands to accomplish their sustainability targets with https://cerclex.com/extended-producer-responsibility/">Extended Producer responsibility and research solid waste managemet on the environment to ensure the environment is eco free.

Job Description:-

Brand Managers are the people who shape a company’s outward image. To do that, you’ll need to uncover consumer insights and deliver innovative marketing campaigns. We’ll turn to you to learn what can attract our customers and prospects and how we can improve customer experience.

Cerclex is looking for an experienced Brand Manager to help us build our brand and raise brand awareness. You’ll work across all levels and departments of our organization to find what makes us unique and communicate it to the world.Ultimately, you’ll help us improve our company’s reputation and drive growth.

Responsibilities:

• Analyze brand positioning and consumer insights.Stay current on market trends and competitive activity
• Translate brand elements into plans and go-to-market strategies
• Manage a team of marketing people working on brand initiatives
• Lead creative development to motivate the target audience to “take action”
• Establish performance specifications, cost and price parameters, market applications and sales estimates
• Measure and report performance of all marketing campaigns, and assess ROI and KPIs
• Monitor market trends, research consumer markets and competitors’ activities
• Align the company around the brand’s direction, choices and tactics
  
  

Requirements:

• Bachelor's degree in Marketing, Business, or related field. MBA preferred.
• 3-5 years of experience in brand management, brand marketing, or marketing management
• Experience managing a brand across multiple markets
• Creative thinker and problem solver
• Strong communication skills
• Project management experience, with a solid understanding of project management principles and techniques

• Past experience of working with startups is preferred
• Metric driven marketing Strategies & Campaigns
• Digital & Social Media Marketing
• Experience in Market Research & Consumer Insights is preferred
• Ability to Advertise & Activate Campaigns

Description:

We are looking for an organized, detail-oriented individual to join our team as a software product manager. The responsibilities of the software project manager include overseeing software projects from start to finish, managing and motivating software developers and other team members, giving customer presentations, and writing project proposals.

To be successful as a software project manager, you should have a good working knowledge of project estimation techniques and the ability to motivate team members. Ultimately, a top-notch software Product manager should have good communication and decision-making skills.

Responsibilities:

1.Discussing potential projects and their parameters with clients, executives, and software developers.

2.Planning out the blueprints for software projects, including defining the scope, allocating resources, setting deadlines, laying out communication strategies, and indicating tests and maintenance.

3.Assembling and leading the project team.

4.Participating in and supervising each stage of the project.

5.Ensuring each project stays on schedule and adheres to the deadlines.

6.Creating a project budget and ensuring the project adheres to the budget as closely as possible.

7.Determining and overseeing consistent testing, evaluation, and troubleshooting of all products in all stages of completion.

8.Tracking milestones, deliverables, and change requests.

9.Serving as a liaison to communicate information regarding changes, milestones reached, and other pertinent information.

10.Delivering completed software products to clients and performing regular checks on the products' performance.

11.Software Project Manager Requirements

12.A bachelor's degree in information technology, software development management, software engineering, computer science, or a related field.

13.Proven experience in project management and software development.

14.Good working knowledge of project estimation techniques.

15.Excellent technical knowledge.

16.Good leadership, decision-making, and organization skills.

17.Strong attention to detail and multi-tasking skills.

Qualification:

1. Minimum ten (10) years of total work experience in software development
2. Good technical proficiency with PHP, Laravel, Javascript technologies and its related framework
3. Strong knowledge on AWS
4. Experience in Data collection, management and analysis
5. Experience in MYSQL/Maria DB
6. Knowledge in SaaS architecture

Job Description: 

 
• Responsible for the Strategy, Roadmap, Architecture, Design, Engineering and Lifecycle Delivery of our End User Devices, ensuring they are current and meet the needs of the business.  These technologies include physical devices, Operating Systems, Device Software, printing and mobility services
•        SCCM, (Windows 10, MAC & Linux) desktops, Modern Endpoint Management, InTune, endpoint security
•        Customer focused, confident and articulate with lots of experience in stakeholder meetings and presentations
•        Skills in contributing to technical roadmaps for technologies supported by End users
•        High level understanding of all EUC technology namely SCCM, Nexthink, OS (Windows and Mac) , End point security , Privilege management  , Intune / JAMF
•        Govern the upgrades and compatibility of End User devices to ensure seamless upgrades to the business and new functionality and capabilities are introduced effectively
•        Simplify the environment so our technology is current and delivers a great customer experience
•        Responsible for the management, prioritization and execution of demand
•        Engages with key Stakeholders and Customers to ensure these technologies meet customer needs.
•        Manages our technology partners effectively to ensure that our services are optimized and cost effective
•        Lead a strong technical team to deliver the right technology services to the business to deliver a great customer experience across these services
•        Architecture governance for the Device portfolio to ensure all our technology solutions are designed and implemented to work seamlessly with our applications and infrastructure to deliver a great customer experience.
•        Work across the Infrastructure and Applications team to ensure effective lifecycle management so our IT tools and services are optimized for the business.