We are seeking an experienced, proactive Customer Success Associate to join our team and help nurture and grow relationships with our valued customers. You will be responsible for ensuring customer satisfaction, driving product adoption, and minimizing churn for our SaaS product. If you are passionate about delivering excellent customer service and have experience in managing customer success, we’d love to hear from you!
Responsibilities:
- Act as the main point of contact for our customers, helping them navigate our SaaS product
- Manage customer onboarding, ensuring smooth implementation and product adoption.
- Monitor customer health metrics and provide proactive outreach to prevent churn.
- Develop and maintain strong relationships with customers, understanding their goals, and aligning them with our product offerings.
- Respond to customer inquiries via email, Slack, or phone in a timely and professional manner.
- Collaborate with internal teams (sales, support, product) to resolve customer issues and improve the overall experience.
- Create and deliver product training sessions to customers, ensuring they maximize value from our platform.
Requirements:
- Proven experience in Customer Success or similar role in the SaaS industry.
- Experience in direct customer interactions.
- Excellent communication and relationship-building skills.
- Strong understanding of SaaS products
- Ability to identify customer needs and align them with product capabilities.
- Proactive mindset with problem-solving abilities and the ability to work independently.
- Experience using CRM tools (e.g., Salesforce, HubSpot) preferred.
- Have worked with direct interactions with Customer
- Strong organizational skills and attention to detail.
Preferred Qualifications:
- Experience working in a B2B SaaS environment.
- Knowledge of customer success metrics and how to manage them.
Shubham Vishwakarma
Full Stack Developer - Averlon
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JOB DETAILS:
- Job Title: Director – Brand Marketing
- Industry: Media and entertainment Industry
- Experience: 8-12 years
- Working Days: 5
- Job Location: Noida
- CTC Range: Best in Industry
Required Skills: Brand Strategy & Positioning Ownership, Cultural & Creative Judgment, Earned Media, PR & Social Brand Voice, Integrated Brand Campaign Leadership, Cross-Functional Brand Governance
Criteria:
- 8+ years of experience in Brand Marketing, Brand Strategy, Creative Strategy, or Brand Leadership is Must.
- Experience working on or scaling meaningful consumer brands (media/entertainment preferred)
- Must have owned brand meaning, not just executed campaigns
- Must have launched or scaled a brand platform, not only shows or campaigns
- Prior ownership of earned media, social brand voice, and PR
- Fluent Hindi is mandatory
- Exposure to regional cultural contexts is a strong advantage
- OTT experience is a plus
Description
Role Overview (Non-Negotiable)
This role is the custodian of company’s brand meaning, voice, and long-term equity. The Director – Brand Marketing owns the master brand and its child brands, ensuring company scales nationally while preserving cultural depth, authenticity, and emotional consistency.
You own brand meaning, not just marketing output.
What You Own
- Brand positioning, narrative, and long-term brand truth
- Brand tone, voice, and cultural posture
- Earned media, social brand voice, and PR narratives
- Final authority on how company shows up across all channels
- What the brand amplifies—and what it consciously avoids
Key Responsibilities
Brand Strategy & Positioning
- Define and evolve company’s core positioning as the platform for India’s regional cultures
- Own master brand architecture across regions, IPs, and markets
- Protect the “red thread” connecting cultures without dilution or tokenism
- Act as final brand gatekeeper across product, content, marketing, partnerships, and PR
Earned Media & Brand Voice
- Own brand social handles, PR, and cultural conversations
- Act as Editor-in-Chief of company’s public voice
- Ensure social presence feels cultural, not promotional
- Exercise judgment on public engagement vs. silence
Integrated Brand Campaigns
- Lead brand strategy for flagship launches, regional expansion, and national moments
- Ensure every campaign has a strong idea, emotional depth, and scalability
- Align brand equity with performance marketing without short-term erosion
Creative Direction & Governance
- Set creative standards for visual identity, copy, and storytelling
- Ensure respectful, non-stereotypical representation of regional cultures
- Build brand guardrails that protect meaning without limiting creativity
Cross-Functional Leadership
- Work closely with Content, Performance, Product, and CRM teams
- Act as the brand conscience—calling out dilution or short-termism when needed
This Role Is NOT For
- Social media managers or execution-only marketers
- Brand marketers without commercial accountability
- Candidates who see brand and performance as opposing forces
- Candidates dependent on large teams or budgets to create impact
.NETRole Overview:
We are seeking a motivated .NET Developer with around 3 years of experience to join our backend development team. The ideal candidate should have hands-on experience in C#, ASP.NET Core, and SQL, with a strong understanding of object-oriented programming and API development. You will work closely with product, DevOps, and QA teams to build and enhance backend systems
supporting our trading and fintech platforms.
Key Responsibilities:
• Develop, maintain, and enhance backend applications using .NET Core / ASP.NET MVC.
• Design and implement RESTful APIs for integration with frontend and third-party systems.
• Write clean, scalable, and efficient code following best practices.
• Work with SQL databases (preferably MS SQL Server) to design schemas, write queries, and optimize performance.
• Collaborate with product managers and frontend teams to translate requirements into technical solutions.
• Participate in code reviews, debugging, and troubleshooting production issues.
• Contribute to improving application performance, scalability, and security.
Required Skills & Qualifications:
• Bachelor’s degree in Computer Science, Engineering, or related field.
• 3 years of experience in .NET development.
• Strong proficiency in C# and ASP.NET Core / ASP.NET MVC.
• Experience with Web APIs and RESTful architecture.
• Good knowledge of Entity Framework / LINQ.
• Hands-on experience with MS SQL Server or other relational databases.
• Understanding of OOP principles, design patterns, and software architecture concepts.
• Familiarity with Git or other version control systems.
• Basic understanding of HTML, CSS, and JavaScript (for integration purposes).
Nice-to-Have Skills:
• Exposure to Microservices architecture.
• Familiarity with Message Queues (Kafka, RabbitMQ).
• Knowledge of CI/CD tools and DevOps practices.
• Experience with cloud environments (AWS / Azure).
• Understanding of financial or trading systems is a plus.
Why Join Tradelab Technologies:
• Work on cutting-edge trading and fintech platforms used across the industry.
• Collaborative, growth-oriented environment with exposure to complex backend systems.
• Opportunity to learn from senior engineers and grow into full-stack or system design roles.
• Competitive salary and benefits
React.js
Javascript
Redux/Flux
Bootstrap
jQuery- .Strong programming skills in JavaScript
- ∙Experience with ReactJS
- ∙Experience with frontend frameworks like bootstrap, Jquery
- ∙Object Oriented concepts
- ∙Good knowledge in HTML5, CSS, CSS3
- Experience in working with RESTful APIS
- ∙Experience with HTTP, HTTPS and WebSockets
- ∙Building responsive design
- ∙Knowledge in version control- Git, Subversion
- ∙Good problem-solving skills
- ∙Exposure to OWASP standards and guidelines.
Vue.js
AngularJS (1.x)
Angular (2+)React.jsJavascriptWe are looking for full stack developer/Leader to lead, OWN and deliver across the entire application development life-cycle. He / She will be responsible for creating and owning the product road map of enterprise software product.
-A responsible and passionate professional who has will power to drive the product goals and ensure the outcomes expected from the team.
- He / She should have a strong desire and eagerness to learn new and emerging technologies.
- Skills Required :
- Python/Django Rest Framework,
- Database Structure
-Cloud-Ops - AWS
Roles & responsibilities :-
- Developer responsibilities include writing and testing code, debugging programs
- Design and implementation of REST API
- Build, release, and manage the configuration of all production systems
- Manage a continuous integration and deployment methodology for server-based technologies
- Identify customer problems and create functional prototypes offering a solution
If you are willing to take up challenges and contribute in developing world class products, - this is the place for you.
About FarmMobi :
A trusted enterprise software product company in AgTech space started with a mission to revolutionize the Global agriculture sector.
We operate on software as a service model (SASS) and cater to the needs of global customers in the field of Agriculture.
The idea is to use emerging technologies like Mobility, IOT, Drones, Satellite imagery, Blockchain etc. to digitally transform the agriculture landscape.
PHPJavascriptReact.jsAngular (2+)AngularJS (1.x)- Expert knowledge in WordPress installation, configuration, Administration, security, and optimization.
- Experience with WordPress Theme, Widgets and Plugin customizing and developing new wordpress themes, Plugin modification/development and widgets development.
- Strong understanding and hands-on in HTML, DHTML, XML, CSS, JavaScript, JQuery/Prototype and AJAX.
- Develop high performance, highly scalable, custom development and/or plugin development for WordPress sites
- Experience with parent themes, caching systems (WP Super Cache, W3 Total Cache etc.), HyperDB, Yoast SEO.
- Strong PHP background to implement core WP functions, template tags & hooks in the theme.
- Experience in common third-party APIs (Google, Facebook, ebay etc)
- Very strong understanding of database technologies and SQL Optimization.
iOS App Development
Swift
Objective CSkills : Swift Language , Sqlite Database , iOS App Development, Objective C , Xcode
Experience : 3 to 5 years
- Suggest programmatic strategy and tactics that coordinate with and augment the overall media plan objectives for DB2B clients
- Create and actively manage and optimize programmatic campaigns in DSPs
- Be consistently curious and inquisitive – learn how platforms work, and more importantly, learn how to game them
- Manage campaigns across programmatic mobile, display, video, OTT, CTV, and audio
- Understand how data from various channels can help the overall customer journey for each client account
- Identify, suggest, and setup private marketplace deals
- Continually acquire knowledge by maintaining relationships with key programmatic vendors portfolio
- Actively monitor campaign KPIs via reporting
- Produce and present engaging campaign analysis to clients, demonstrating the effectiveness of planning, testing, and media optimization and management
- Provide insight and guidance to members of the integrated media team
- Maintain and stay current on industry news and research
Qualifications
- Hands-on experience with one or more of the following DSPs: Google DoubleClick Bid Manager(DV360), TheTradeDesk, DataXu, Amazon Advertising Platform, Adobe/TubeMogul, and Sizmek
- DoubleClick Campaign Manager/DoubleClick Bid Manager certifications are preferred but not required
- Strong written and verbal communication skills
- Detail-oriented and organized
- Able to multitask and work well under pressure
- Positive team player
- Proficiency in Microsoft Office applications
- Bachelor of Arts or Bachelor of Science degree
React.js- Meeting with the development team to discuss user interface ideas and applications.
- Reviewing application requirements and interface designs.
- Identifying web-based user interactions.
- Developing and implementing highly responsive user interface components using react concepts.
- Writing application interface codes using JavaScript following react.js workflows.
- Troubleshooting interface software and debugging application codes.
- Developing and implementing front-end architecture to support user interface concepts.
- Monitoring and improving front-end performance.
- Documenting application changes and developing updates.
Go Programming (Golang)
Ruby on Rails (ROR)
Ruby
Python
JavaFounded in 2014 and headquartered in Gurgaon, our client makes the latest personal technology accessories available and affordable.
They have been listed as best selling brand on Amazon and Flipkart for four years in a row and in 2019, they were the biggest Indian seller of wireless earphones in the country. Also, among the top 5 brands selling wireless earphones in India, they were the only Indian brand.
As a HRBP+ TA Manager, you will be responsible for managing various HR activities for a few lines of business including talent acquisition and growth.
What you will do:
- Recruiting candidates by understanding the requirements across business units, sourcing, screening, shortlisting, interviewing candidates, and closing the requirements on time
- Handling various activities involved in the entire talent acquisition cycle and ensuring that the recruitment needs of the company are handled smoothly and in a timely manner
- Being responsible for particular business/operational function employees and thus managing and contributing towards various HR activities, including but not limited to, recruiting, onboarding, talent management, employee engagement, performance management system, retention of employees, etc
- Understanding and handling various employee grievances in a timely manner
- Working closely with management and employees to improve work relationships, building morale and increasing productivity and retention
- Partnering with business managers/ leaders and thus contributing towards talent acquisition & HR policies, strategies, talent development, and various internal processes
- Being a part and contributing towards managing the entire talent management cycle, from onboarding till the employee exit
- Ensuring compliance with HR & recruitment-related rules, laws & regulations
- Updating and maintaining relevant and accurate confidential data and reporting the same to the business in regular intervals
- Coordinating with various internal stakeholders including various internal departments, as well as external stakeholders such as recruitment and training partners, etc
Desired Candidate Profile
What you need to have:- Graduation is a must. A Master's in HR is preferred
- Relevant work experience of 4-6 years in HR & TA. Prior experience in handling employees in a warehouse is desirable
- Excellent communication, analytical, negotiation, listening, and interpersonal skills
- Proficiency in MS Office Suite & HR Matrice
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Full Stack Developer - Averlon