Customer Success Associate

We are seeking an experienced and driven SEO Manager to lead our SEO team and develop strategic plans to increase organic traffic, improve search rankings, and drive overall SEO performance for TrustCapital.com.

Key Responsibilities:

• Develop and execute comprehensive SEO strategies to improve rankings and drive organic traffic.
• Oversee the SEO team, ensuring alignment with business objectives and cross-functional collaboration.
• Perform regular SEO audits to identify opportunities for improvement.
• Monitor, analyze, and report on SEO performance using tools like Google Analytics, SEMrush, and Ahrefs.
• Stay up-to-date with the latest SEO trends and best practices.

Skills & Experience:

• 5+ years of experience in SEO, with a proven track record in improving organic traffic.
• Strong leadership and team management skills.
• Expertise in technical SEO, content SEO, and link-building strategies.
• Proficiency with SEO tools (Google Search Console, SEMrush, Ahrefs, etc.).

Position Overview:

We are seeking a dedicated and experienced Customer Relationship Manager to join our team. The ideal candidate will have 2 to 5 years of hands-on experience in customer relationship management and will be responsible for building and maintaining strong, long-lasting relationships with our clients. As a Customer Relationship Manager, you will play a pivotal role in ensuring exceptional customer experiences and driving customer satisfaction. If you have a passion for customer-centricity and the skills to back it up, we'd like to hear from you.

Responsibilities:

● Develop and implement an end-to-end CRM campaign/journey to drive user acquisition and engagement.

● Proactively communicate with customers to gather feedback, address inquiries, and improvise the strategy.

● Monitor and analyse customer behaviour and feedback to identify opportunities for improvement.

● Track and report on key performance metrics related to CRM campaigns and journeys

Ideal Candidate:

● 2-5 years of experience in handling CRM tools

● Strong understanding of CRM software like Hubspot, Clevertap, Gupshup etc

The Technical Lead will oversee all aspects of application development at TinyPal. This position involves both managing the development team and actively contributing to the coding and architecture, particularly in the backend development using Python. The ideal candidate will bring a strategic perspective to the development process, ensuring that our solutions are robust, scalable, and aligned with our business goals.

Key Responsibilities:

• Lead and manage the application development team across all areas, including backend, frontend, and mobile app development.
• Hands-on development and oversight of backend systems using Python, ensuring high performance, scalability, and integration with frontend services.
• Architect and design innovative solutions that meet market needs and are aligned with the company’s technology strategy, with a strong focus on embedding AI technologies to enhance app functionalities.
• Coordinate with product managers and other stakeholders to translate business needs into technical strategies, particularly in leveraging AI to solve complex problems and improve user experiences.
• Maintain high standards of software quality by establishing good practices and habits within the development team.
• Evaluate and incorporate new technologies and tools to improve application development processes, with a particular emphasis on AI and machine learning technologies.
• Mentor and support team members to foster a collaborative and productive environment.
• Lead the deployment and continuous integration of applications across various platforms, ensuring AI components are well integrated and perform optimally.

Required Skills and Qualifications:

• Bachelor’s or Master’s degree in Computer Science, Software Engineering, or a related field.
• Minimum of 7 years of experience in software development, with at least 1 year in a leadership role.
• Expert proficiency in Python and experience with frameworks like Django or Flask.
• Broad experience in full lifecycle development of large-scale applications.
• Strong architectural understanding of both frontend and backend technologies, with a specific capability in integrating AI into complex systems.
• Experience with cloud platforms (AWS, Azure, Google Cloud), and understanding of DevOps and CI/CD processes.
• Demonstrated ability to think strategically about business, product, and technical challenges, including the adoption and implementation of AI solutions.
• Excellent team management, communication, and interpersonal skills.

We are seeking a skilled Node.js Developer to join our dynamic team. The ideal candidate will have 2-3 years of hands-on experience in developing robust, scalable, and high-performance web applications using Node.js. As a Node.js Developer, you will collaborate with cross-functional teams to design, develop, and implement backend services and APIs to support our web and mobile applications. You will also be responsible for maintaining and optimizing existing codebases, troubleshooting issues, and ensuring code quality and performance.

Responsibilities:

• Develop and maintain server-side logic using Node.js
• Design and implement RESTful APIs for web and mobile applications
• Collaborate with front-end developers to integrate user-facing elements with server-side logic
• Optimize applications for maximum speed and scalability
• Implement security and data protection measures
• Troubleshoot and debug issues in production and development environments
• Conduct code reviews and provide constructive feedback to peers
• Stay updated with emerging technologies and best practices in Node.js development

Requirements:

• Bachelor's degree in Computer Science, Engineering, or a related field
• 2-3 years of professional experience in Node.js development
• Proficiency in JavaScript, including ES6+
• Experience with Express.js or similar Node.js frameworks
• Solid understanding of asynchronous programming and event-driven architecture
• Experience with relational and NoSQL databases such as MySQL, MongoDB, etc.
• Knowledge of version control systems such as Git
• Familiarity with DevOps practices and CI/CD pipelines is a plus
• Strong problem-solving skills and attention to detail
• Excellent communication and collaboration skills

Job Description

Function: Sales and Business → Sales / Business Development

• Business Development
• Direct Sales
• Sales
• Telecalling

Responsibilities:

• Achieving and exceeding the sales targets (End to End Sales).
• Lead generation through cold calling.
• Identify opportunities through Web interaction, Tele calling, marketing events & advertisements to generate appointments.
• Record and maintain the quality of leads and ensure the progression of leads from identification to closure.
• Maintain a quality pipeline by targeting the right set of audiences and weekly closure by continuous follow-up.
• Providing counseling to students and helping them choose the right learning module.
• Willing to travel within city limits convincing the customers (i.e. parents) to invest in the Toppscholars learning app to improve their children's quality of education and academic result by establishing the unique value proposition of the Toppscholars learning app.
• Ensuring end-to-end delivery and sustaining the given targets.

POSITION OVERVIEW : .NET Developer will be responsible for development, re architecting and enhancing custom .Net portal applications based on specifications and integrate it with various other surround applications

1. Investigate and identify problems and user requirements
2. Unit test Applications
3. Develop system documentation and provide assistance with user documentation
4. Support development and enhancement of software lifecycle development processes including waterfall, agile, DevOps Specific

Job Responsibilities

1. Perform development of complex software applications
2. Write code across the full stack
3. Perform analysis of requirements and design
4. Create and execute unit tests and perform basic systems testing
5. Participate in peer code reviews and technical meetings
6. Mentor engineers in coding practices and process
7. Work in an Agile Scrum team process, collaborating closely with fellow developers, DBAs, QA, team leads, and stakeholders
8. Troubleshoot and support system and application problems

Required Skills 

• Minimum 5+ years of experience in the application development using .NET full stack
• 2+ years of experience in software development using Microsoft stack (C#, ASP.NET, SQL Server, etc.)
• Experience with Agile development processes, methodologies, and tools
• Excellent understanding of Object-Oriented software design
• Excellent knowledge of HTML, CSS, JavaScript, JQuery, SQL, and Web Services
• Excellent knowledge of modular and object-oriented programming techniques

Desired Skills & Experience

• Exposure to full stack Azure development
• Graduate Degree preferred, BS in Computer Science (or related field)
• Experience with Agile development processes, methodologies, and tools
• Excellent understanding of Object-Oriented software design
• Understanding of Test-Driven Development
• Aptitude and desire to learn new technologies
• Able to communicate complex technical concepts to company stakeholders in an easy-to-understand manner
• Comfortable working independently and in a team environment
• Expert knowledge of database interface management languages
• Excellent knowledge of modular and object-oriented programming techniques
• Strong written and verbal communication
• Excellent interpersonal skills.