Customer Success Associate

Job Title: IOS Engineer (Remote)

Job Description

Remote Working | Engineering Team | Full-time

The Impact you will create on the Job:

Developing SDKs on IOS with support for cross-platform technologies like ReactNative, Flutter along with hybrid development over platforms like Cordova.

Apply data structures and algorithms to optimize the code for a lower memory, battery, and processing footprint - all with the goal to build plug-and-play SDKs that don’t expect the app developers to write any supporting code in the app.

You will be liaising with the cross-functional teams to get an in-depth understanding of the functional requirements and propose scalable solutions.

As an individual contributor, you will tackle some of our broadest technical challenges that requires deep technical knowledge, hands-on software development and seamless collaboration with all functions.

You will envision and develop features that are highly reliable and fault tolerant to deliver a superior customer experience.

You will get an opportunity to work with some of the best talent while learning from various highly-functional teams in the company.

You will collaborate with your team and set an example by delivering high quality and innovative engineering solutions for complex use cases.

Plan and execute the roadmap with the engineering team to build and deliver next-generation systems.

What we look for?

Bachelor’s/Master’s degree in Computer Science/IT from premier institute.

2-4 years of industry experience in iOS development, with at least one live app on App Store.

Good knowledge of Objective-C, Swift 5, data structures and algorithms.

Fair understanding of Native Frameworks, specifically concurrency handling, data persistence (User Defaults, Keychain, Core Data), and background tasks.

Good understanding of iOS Frameworks related to UI and network.

Fair understanding of Apple’s concurrency handling, Core Data, and NS Operation classes.

Familiarity with developing UI with both XIB/Storyboard and code.

Good understanding of SDK integrations, debugging, and troubleshooting.

Interested in exploring mobile app development ecosystems like React Native, Cordova and Flutter.

Comfortable with tackling ambiguous problems and unblocking yourself.

Fair understanding of Push Notification ecosystem.

We are seeking a highly skilled Backend Developer to join our team and contribute to the development and improvement of both our customer-centric SaaS platform and internal systems. As a Backend Developer, you will be responsible for designing, implementing, and maintaining the server-side logic of our application, ensuring high performance, scalability, and security.

As a Backend Developer with expertise in Java, and PostgreSQL, you will play a critical role in developing and maintaining the backend infrastructure of our SaaS and internal platforms, ensuring its reliability, scalability, and performance. Join our team and be a part of building cutting-edge software solutions that empower our customers and drive business growth.

Responsibilities:

• Collaborate with cross-functional teams, including front-end developers, product managers, and designers, to understand project requirements and translate them into technical specifications.
• Design and develop server-side logic, APIs, and database schema to support the functionality and performance requirements of our SaaS platform.
• Write clean, modular, and well-documented code using any relevant programming language preferably Java with SpringBoot.
• Optimize the backend systems for maximum speed and scalability, ensuring high performance and responsiveness of the application.
• Implement data storage solutions using PostgreSQL or other relational databases, ensuring data integrity and security.
• Conduct thorough testing and debugging to identify and resolve any issues or bugs in the backend code.
• Stay up-to-date with emerging technologies, industry trends, and best practices in backend development and contribute to the continuous improvement of our development processes.

Requirements:

• Proven work experience as a Backend Developer or similar role, with a focus on server-side development.
• Proficiency in working with relational databases, particularly PostgreSQL, and writing efficient SQL queries.
• Familiarity with SaaS concepts and architecture.
• Experience with API design and development, including RESTful APIs.
• Solid understanding of software development principles, including object-oriented programming, design patterns, and data structures.
• Experience with version control systems, such as Git.
• Strong problem-solving and analytical skills, with keen attention to detail.
• Excellent communication and teamwork skills, with the ability to collaborate effectively with cross-functional teams.
• Bachelor's degree in Computer Science, Engineering, or a related field is preferred, but not mandatory.

1. At least 3+ years of experience in Oracle ERP/Fusion SaaS/PaaS project implementations as a technical developer

2. Completed at least 1 ERP or Oracle Cloud (Fusion) project implementations

3. Extensive Knowledge on underlying database structure for ERP/Oracle Cloud (Fusion)

4. Extensively worked on BI Publisher reports, FBDI/OTBI and Oracle Integration Cloud (OIC)

5. Have strong technical knowledge on Oracle Database SQL and PLSQL

6. VBCS development experience is an added advantage 

Testsigma is built to make test automation effortless. We are a fast-growing, product-based startup backed by leading global Investors like Accel, STRIVE and Marquee Angels. 

We are the first and leading open-source test automation platform. With product-market fit and a terrific team, we’re poised to capture the global market for AI driven, cloud-based test automation platforms.

We are inviting the right people to scale our growth, who can help us grow our teams in collaboration with product, engineering, and customer success teams. If you have a great attitude and a drive to succeed, hop on this test automation journey with us. Learn new technologies & grow your skills along the way!

Job Responsibilities:

• Manage the day to day operations of Inside Sales Team 
• Ensure customer details are complete and correct, also collect contact details, profiles, and nature of business.
• Enrich leads by finding information about the person and the company who has signed up for the product. 
• Identify key contacts at prospect accounts based on title and responsibilities
• Assign the leads to the respective salesperson according to category (start-up, SMB, Enterprise) and region.
• Ensure the team keeps all activity, customer information, notes, and documents up-to-date in http://salesforce.com/">salesforce.com and other relevant systems.
• Track daily sign-ups and demo requests and ensure they are all treated within 24 hours
• Help the SDR team with the right companies and personas to target.

Requirements :

• Fluency in prospecting tools and platforms (lead generation, email, phone, data enrichment & cleansing, BDR processes, etc.)
• Sound knowledge of Microsoft Excel is Must.  
• Hands-on with social media - LinkedIn Sales Navigator. 
• Experience with salesforce automation systems will be an added advantage
  
  Candidates from SAAS , Technogy or product background with minimum 2 years experienced.

• Strong technical skills and proven ability to use a variety of software (Photoshop, Premiere Pro, 2D/3D animation, and INSERT PROGRAMS HERE)
• The ability to partner with other creative team members and key stakeholders to create content used across a variety of platforms (web, mobile, video, and more)
• Able to work in a fast-paced environment and have strong project management skills
• Meet with clients, internal and external, to understand needs and share ideas
• Be a great communicator, receive and interpret feedback, and meet tight deadlines
• Respond to user feedback, data/analytics, and client feedback to improve the creative work in future iterations

Requirements

• Excellent Knowledge of Animation.
• Understand the Storyboard.
• Follow the design and Animation Guidelines.
• Create an Animation in After Effect.
• Video Editing in Premiere Pro.
• Deliver error-free quality output.
• Knowledge of AI & Photoshop will be added advantage.

Workfall is a new age internet company, looking for energetic and self-motivated interns to join our team as Growth Enabler/Hacker. If you’re an ambitious individual with excellent communication skills & multitasking ability and wants to build a career in Growth Hacking, then this is the right opportunity for you. 

Eligibility: Anyone willing to work hard and learn about Growth Hacking.

Wok Location: Remote Working

Duration: 3 Months

Outcome: This internship is quite hands-on. Assuming the intern is equally interested in learning and growing, at the end of three months of internship, the intern will be trained enough to be compared to someone with at least 1 year of experience in the same field. The intern will also get an Internship Certificate. During the Internship, there will be a review check and based on your performance during internship and final review, interns will get an opportunity to join us full- time.

Learning Opportunities: 

During internship, you will be mentored by the senior management team and will learn: 

• The importance of Growth Hacking and how it is helping to increase sales, generate new leads, branding, client engagements and reduce cost of acquiring new clients.
• Techniques and tools that help in generation of leads.
• Grooming on relationship building.
• Tools and platforms to create images, flyers, videos and 2D/3D infographics.
• Time management and multitasking.
• How to work in a given timeline and manage deadlines.
• How to work in a collaborative environment.

Responsibilities: 

You will work closely with our senior team and get a chance to learn all the aspects of Growth Hacking.

 As part of internship, you will work on following areas: 

• Plan, design  and execute campaigns to drive traffic to digital channels.
• Analysing data and user feedback (campaign results, conversion rates, traffic, etc.) to help shape future strategies.
• Design social media engagement programs .
• Proposing new initiatives to attract prospects and convert leads as well as testing new approaches to capture existing demand.
• Design and execute activities to increase visibility, brand awareness and increase prospect clients.
• Conduct extensive market research and identify business opportunities (Research and generate lists of potential customers).
• Learn and apply sales techniques.
• Help develop client relationships through LinkedIn, Emails, Cold Calls etc.
• Generating sales qualified leads, and assisting the Sales department wherever possible.
• Working closely across teams with other teams to share ideas, feedback & present results.

What interns need to be:

• A good conversationalist
• A strong self-motivated individual.
• A good team player
• Fast Learner
• Confident
• Diligent