Cutshort logo
PowerRouter logo
Customer Success Associate
Customer Success Associate
PowerRouter's logo

Customer Success Associate

Tanu Venkatesh's profile picture
Posted by Tanu Venkatesh
2 - 4 yrs
₹3L - ₹6L / yr
Remote only
Skills
Customer Success
Customer Support

We are seeking an experienced, proactive Customer Success Associate to join our team and help nurture and grow relationships with our valued customers. You will be responsible for ensuring customer satisfaction, driving product adoption, and minimizing churn for our SaaS product. If you are passionate about delivering excellent customer service and have experience in managing customer success, we’d love to hear from you!


Responsibilities:

  • Act as the main point of contact for our customers, helping them navigate our SaaS product
  • Manage customer onboarding, ensuring smooth implementation and product adoption.
  • Monitor customer health metrics and provide proactive outreach to prevent churn.
  • Develop and maintain strong relationships with customers, understanding their goals, and aligning them with our product offerings.
  • Respond to customer inquiries via email, Slack, or phone in a timely and professional manner.
  • Collaborate with internal teams (sales, support, product) to resolve customer issues and improve the overall experience.
  • Create and deliver product training sessions to customers, ensuring they maximize value from our platform.

Requirements:

  • Proven experience in Customer Success or similar role in the SaaS industry.
  • Experience in direct customer interactions.
  • Excellent communication and relationship-building skills.
  • Strong understanding of SaaS products
  • Ability to identify customer needs and align them with product capabilities.
  • Proactive mindset with problem-solving abilities and the ability to work independently.
  • Experience using CRM tools (e.g., Salesforce, HubSpot) preferred.
  • Have worked with direct interactions with Customer
  • Strong organizational skills and attention to detail.

Preferred Qualifications:

  • Experience working in a B2B SaaS environment.
  • Knowledge of customer success metrics and how to manage them.


Read more
Users love Cutshort
Read about what our users have to say about finding their next opportunity on Cutshort.
Subodh Popalwar's profile image

Subodh Popalwar

Software Engineer, Memorres
For 2 years, I had trouble finding a company with good work culture and a role that will help me grow in my career. Soon after I started using Cutshort, I had access to information about the work culture, compensation and what each company was clearly offering.
Companies hiring on Cutshort
companies logos

About PowerRouter

Founded :
2016
Type :
Product
Size :
0-20
Stage :
Raised funding
About
PowerRouter is a lead routing software that helps sales teams assign leads to the right reps in the fastest way possible.
Read more
Connect with the team
Profile picture
Tanu Venkatesh
Profile picture
Deepak Kumar Gupta
Company social profiles
linkedintwitter

Similar jobs

ToXSL Technologies Pvt Ltd
at ToXSL Technologies Pvt Ltd
1 video
1 recruiter
Parul Kapoor
Posted by Parul Kapoor
Mohali
1 - 4 yrs
₹3L - ₹6L / yr
skill iconPHP
skill iconLaravel
skill iconCodeIgniter
Yii

Location - Mohali


Type - Work From Office


Requirements:

  • Should have sound knowledge of PHP, MySQL, JQuery & javascript.
  • Should know MVC framework Yii/Yii2
  • Knowledge of mobile app APIs, JSON, etc.
  • Knowledge of version control systems like GIT is a plus.
  • Strong analytical and problem-solving skills.
  • Troubleshoot and fix any issues relating to PHP programs.


Highlights:

  • Working 5 days a week.
  • Group Health Insurance for our employees.
  • Work with a team of 200+ excellent engineers.
  • Extra Compensation for Night Shifts.
  • Additional Salary for an extra day spent in the office.
  • Lunch buffets for all our employees.
  • Yearly and quarterly awards with CASH amount, Dinner coupons, etc
  • Team Dinners on Project Completion.
  • Festival celebration, month end celebration and much more.


PHP , Yii, Yii2, Laravel, CodeIgniter

Read more
Sugee Group
Prasad Shetty
Posted by Prasad Shetty
Worli
5 - 6 yrs
₹8L - ₹11L / yr
Architecture
Real Estate
Design and Planning

A.    Key Activities (Critical activities of the job)

 

  1. Obtain all the necessary approvals / NOCs from respective departments of Municipal Corporation, METRO, regulatory authorities etc.
  2. Ensure all requisite No Objection Certificates (NOCs) are in place for necessary approvals within defined timelines.
  3. Submit all relevant documents and follow up with the various government / regulatory departments of the stage of approval.
  4. Establish, maintain and enhance working relationships across levels within the concerned government agencies / department.
  5. Work closely with the Management, Legal and Sales teams to enable closures of the transaction through a structural, legal, and commercial due diligence process.
  6. Collaborate with engineers, architects, 3D rendering companies etc. to determine the specifications of the project and implement accordingly.
  7. Work towards any internal premise modifications and execute the same. 


Read more
AJACKUS
at AJACKUS
1 video
6 recruiters
Kaushik Vedpathak
Posted by Kaushik Vedpathak
Remote only
2 - 4 yrs
₹1L - ₹3L / yr
Digital Marketing
Marketing
Search Engine Optimization (SEO)
Search Engine Marketing (SEM)
skill iconGoogle Analytics
+1 more

Role-

You should have a strong grasp of current marketing tools and strategies and be able to help integrate digital marketing campaigns from concept to execution. The Digital Marketing Executive will work with the marketing team, coordinating with other teams (such as design, HR, etc) to launch campaigns on time.

Responsibilities-

  • Coordinate with other support functions to develop marketing material
  • Define schedules, handle posting on social media
  • Keep an eye on the trends, suggest and execute campaigns around them
  • Perform audits, plan and execute all digital marketing activities, including SEO/SEM, email, social media, and display advertising campaigns
  • Design, build and maintain social media presence, increase the availability of multiple platforms
  • Measure and report the performance of integrated marketing efforts, and assess against goals (ROI and KPIs)
  • Brainstorm new and creative growth strategies
  • Evaluate emerging technologies. Provide thought leadership and perspective for adoption where appropriate

Qualifications-

  • BS/MS, BMM degree in marketing or a related field
  • Proven working experience of more than 2 years in digital marketing & contribution to B2B sales if any.
  • Highly creative with experience in identifying target audiences and devising digital campaigns that engage, inform and motivate.
  • Experience with A/B and multivariate experiments.
  • Solid knowledge of website advertising and analytics tools (e.g., Google Adwords, Google Analytics, Facebook Advertising)
  • Strong analytical skills and data-driven thinking.
  • Up-to-date with the latest trends and best practices in online marketing and measurement.
Read more
Tech Mahindra
at Tech Mahindra
1 video
2 recruiters
Agency job
via Saiva System by Sunny Kumar
Bengaluru (Bangalore), Hyderabad
5 - 10 yrs
₹10L - ₹15L / yr
skill iconJava
J2EE
skill iconSpring Boot
Hibernate (Java)

 

Experience :- 5 +  years

Location :- Bangalore,Hyderabad

 

•       5 + years of experience in Core  Java, , Spring Boot, Microservices   (Mandatory skills) + AWS added advantage

        Experience building scalable backend systems using REST APIs & NoSQL databases

 

•       Computer Science fundamentals in algorithm design, problem solving

 

•       Awareness of Amazon build tools and processes is a big plus

 

 

Read more
Play Games24x7
at Play Games24x7
2 recruiters
Agency job
via zyoin by RAKESH RANJAN
Bengaluru (Bangalore)
10 - 16 yrs
₹30L - ₹57L / yr
Engineering Management
Engineering Manager
Engineering head
Technical Architecture
Tech lead
+7 more
Requirements
● B.E/MS in Computer Science or equivalent.
● 10+ years or more of progressive software technology experience with at least 3 years in
management role.
● Completely hands on with technology and architecture. Start-up experience is a huge plus.
● Excellent and robust understanding of scalable product system architecture(s), platforms and core technologies
● Demonstrated problem-solving and leadership skills to pursue correct engineering process in adverse conditions. Ability to embrace and demonstrate leadership beyond ownership
● Provide thought leadership to setup and manage processes.
● Ability to work in a very agile, fast-paced environment with changing requirements.
● Ability to work efficiently in an entrepreneurial and in a start-up environment
● A good understanding of Java/Spring/Akka, Javascript or Golang.
● Hands on knowledge of some of these technologies - MySQL, NodeJS, message brokers such as Kafka/RabbitMQ, NoSQL datastore such as Mongo, Cassandra, Arango, distributed caches such as Redis/memcached, container technology such as Docker and Kubernetes etc. is a big plus.
● Great proficiency in distributed systems design, with an ability to make the right trade-offs for creating future-proof solutions.
● Ability to build a product end-to-end with the help of multiple engineering teams
Read more
Symansys Technologies India Pvt Ltd
Altamash ali
Posted by Altamash ali
Noida
2 - 10 yrs
₹8L - ₹15L / yr
Salesforce
Salesforce Apex
SOAP
Salesforce Lightning
Salesforce development
+1 more

Job description:  

  • Create product design on Salesforce.com platform using Classic Salesforce and Salesforce Lightning.
  • Good knowledge of Salesforce Lightning Framework.
  • Build-in Salesforce plug-ins and connectors.
  • Build/Enable complex customizations of the CRM application and Deployment in the Salesforce ecosystem.
  • Build the code according to the Technical Specifications, Detailed Design, Maintainability, and Coding and Efficiency standards.
  • Must have Good Knowledge of Apex Triggers, Batch Classes, and Schedulers.
  • Must have Experienced in Mentoring the People in Team.
  • Integration using REST and SOAP.
  • Experience in Salesforce Community cloud will be preferred.
  • Experience in any Deployment Tool will be preferred.
  • Client Communication capabilities will be appreciated

 

Candidate Profile:

  • 2+ years minimum of relevant Salesforce development experience.
  • At least one Salesforce certification in these areas - Architect / App Builder / Platform Developer.
  • Should have good communication skills
  • Should be B.E/B.Tech.
  • Must be a Team Player.
  • Should have leadership quality to manage a team, if required.

 

Perks/Benefits:

  • Flexible working hours
  • Openwork Culture
  • Professional Development in the Workplace.
  • Continuing education

 

 

Read more
CATA-LIST
at CATA-LIST
1 recruiter
Krittika user
Posted by Krittika user
Remote, Pune
6 - 10 yrs
₹2.4L - ₹4L / yr
Selenium
skill iconPython
skill iconDjango
Test Automation (QA)
Manual testing
+3 more
Immediate Openings*

WFH Opportunity


We are looking for
Python Tester/ Python QA automation Engineer /

Experience : 6 to 12 years


CTC : As per Industry Norms

Required Key Skills

Python+ selenium, automation testing, manual testing, selenium , shell scripting , manual, API Testing or Rest assured, Rest API,
Robot Framework
Read more
Placjo technologies pvt ltd
Placjo technologies pvt ltd
Agency job
Bengaluru (Bangalore)
5 - 8 yrs
₹4L - ₹9L / yr
skill iconAngular (2+)
Angular
skill iconJavascript
skill iconHTML/CSS
skill iconAngularJS (1.x)

Hiring Frontend developer (Angular)

Exp: 5+

ctc: as per company standard

noticeperiod: Immediate to max 7 days

Location: Bangalore, Banashankari 2nd stage

Position type: Permanent

 

JD:

Should have good experience in HTML, CSS, JavaScript with Angular.

Knowledge on Spring, databases (mysqlwill be added advantage

 

Roles & Responsibility:

  • Need to work on projects
  • should have good experience in frontend
  • html, css, javascript, bootstrap, angular
Read more
AnySpaces
at AnySpaces
1 recruiter
Satish B
Posted by Satish B
Bengaluru (Bangalore)
3 - 6 yrs
₹10L - ₹15L / yr
skill iconJava
Spring
Hibernate (Java)
Data Structures
Algorithms
+3 more
Responsibilities: Betterment: a tireless pursuit to drive results. Boldness: take risks and act decisively. Deep Honesty: invite and offer candid feedback in order to learn, change, and grow. Solidarity: recognize that we are part of something bigger than ourselves and are committed to our mission. Design and implement scalable systems and infrastructures. Measure your work thoroughly, analyze results, and generate hypotheses to drive new product changes through A/B testing. Setup monitoring and testing of your APIs and services to better understand real time health of your products. Break-down complex problems into solvable pieces of work for other Engineers. Depending on your specialization, projects/initiatives may include: Security, scaling distributed systems, working on our core services related to user management, building out new verticals, guiding new engagement features, scaling traffic/imports/exports, managing APIs. Requirements: 4+ years of experience working in a relevant software engineering role. Expertise in designing highly-scalable and performant micro-services and storage layers using common frameworks, languages, and infrastructure (e.g. Java, MySql, AWS, Docker). Comfortable working in a fast-moving team environment. Data-driven and strongly motivated by success and learnings through experiments and metrics analysis. SaaS /Internet company background: web-based, hosted on AWS. Experience in an Agile and Scrum environment.
Read more
Yes Property
at Yes Property
3 recruiters
Sachin Chikkur
Posted by Sachin Chikkur
Bengaluru (Bangalore)
0 - 5 yrs
₹2L - ₹7L / yr
Channel Sales
Business Development
Sales
Presales
Telesales
+1 more
*Convincing prospective clients that your organization is the right one to meet up their requirement. * Manage your client base through excellent follow up on leads for existing and new clients * Sending out details of new properties on the market to people in your database * Working actively on the scheduled appointments and showing buyers around a property * Providing guidance to buyers in purchasing property for the right price under the best terms * Determining clients' needs and financial abilities to propose solutions that suit them * Intermediate negotiation processes, consult clients on market conditions, prices, legal requirements, and related matters ensuring a fair and honest dealing * Generate leads through canopy activities and other promotional activities * Cultivating excellent knowledge about real estate markets and best practices
Read more
Why apply to jobs via Cutshort
people_solving_puzzle
Personalized job matches
Stop wasting time. Get matched with jobs that meet your skills, aspirations and preferences.
people_verifying_people
Verified hiring teams
See actual hiring teams, find common social connections or connect with them directly. No 3rd party agencies here.
ai_chip
Move faster with AI
We use AI to get you faster responses, recommendations and unmatched user experience.
21,01,133
Matches delivered
37,12,187
Network size
15,000
Companies hiring
Did not find a job you were looking for?
icon
Search for relevant jobs from 10000+ companies such as Google, Amazon & Uber actively hiring on Cutshort.
companies logo
companies logo
companies logo
companies logo
companies logo
Get to hear about interesting companies hiring right now
Company logo
Company logo
Company logo
Company logo
Company logo
Linkedin iconFollow Cutshort
Users love Cutshort
Read about what our users have to say about finding their next opportunity on Cutshort.
Subodh Popalwar's profile image

Subodh Popalwar

Software Engineer, Memorres
For 2 years, I had trouble finding a company with good work culture and a role that will help me grow in my career. Soon after I started using Cutshort, I had access to information about the work culture, compensation and what each company was clearly offering.
Companies hiring on Cutshort
companies logos