Customer Success Associate

We're Hiring: M&R (Maintenance & Repair) Executive

📍 Location: Belapur / Navi Mumbai

🏢 Company: SC Lines Shipping and Logistics Pvt. Ltd.

We are looking for a Maintenance & Repair (M&R) Executive with a strong background in shipping & logistics, specifically in NVOCC and Freight Forwarding operations.

Experience Required:

🔧 3 to 6 years in M&R role within a shipping/logistics company

Key Responsibilities:

• Coordinate with container depots for maintenance and repairs
• Inspect, approve & manage container damage and repair requests
• Manage procurement of new containers and coordinate with container traders
• Handle sale of old containers in a cost-effective manner
• Visit depots weekly for physical inspection and follow-ups
• Coordinate with overseas agents regarding container damage or issues
• Prepare and maintain a monthly report on container damages and repair status

Candidate Profile:

✅ Prior experience with NVOCC operations

✅ Understanding of freight forwarding processes

✅ Strong coordination and negotiation skills

✅ Familiar with container types, condition criteria & repair processes

✅ Willingness to travel locally for depot visits

✅ Strong communication with overseas teams and vendors

Center Manager – Telesales (Telugu Mandatory)

Base Location: Hyderabad

Experience: 3+ Years

Department: Sales

Reportsto: Sr. Manager - Telesales

Employment Type: Full-time

About Livekeeping:

Livekeeping is a leading mobile-first SaaS solution that brings Tally ERP data live on mobile, enabling

business owners, accountants, and teams to access real-time accounting, receivables, and business

insights anytime, anywhere.

We serve thousands of MSMEs, accountants, and enterprises across India, empowering them to

make faster decisions, improve cash flow, and enhance productivity.

Role Overview

We are looking for a highly driven and hands-on Centre Manager – Telesales to lead the telesales

operations at a single location, managing a team of 40 telecallers along with team leaders. The

Centre Manager will be responsible for achieving sales targets, improving conversion ratios, and

ensuring operational excellence on the floor.

The ideal candidate will bring at least 3+ years of telesales experience, with proven ability to lead

teams, drive performance, and deliver results in a fast-paced environment.

Key Responsibilities

Team & Floor Management

 Manage and lead a team of 40 telecallers, including team leaders.

 Conduct daily huddles,set targets, and ensure achievement of sales goals.

 Monitor call quality,sales scripts, and customer interactions.

 Maintain high levels of motivation, discipline, and energy on the floor.

Sales Execution & Target Achievement

 Drive telesales performance to achieve monthly and quarterly sales targets.

 Work closely with telecallers to improve pitch delivery, objection handling, and closing

techniques.

 Ensure adherence to sales processes and compliance standards.

Performance Monitoring & Reporting

 Track and analyze daily/weekly/monthly KPIs such as call volume, conversion rate, and

revenue per telecaller.

 Prepare and share performance reports with the Senior Manager.

 Identify low performers and provide targeted coaching and improvement plans.

Training & Development

 Conduct regular training sessions for telecallers on sales techniques, product knowledge,

and customer handling.

 Provide continuous feedback and one-on-one coaching.

On-Ground Involvement

 Actively participate in floor activities by monitoring live calls and assisting team members.

 Be a role model by demonstrating strong selling skills and closing deals when required.

Customer-Centric Approach

 Ensure telecallers follow a consultative sales approach, building trust with customers.

 Address escalations promptly and ensure positive customer experiences.

Key Requirements

 Experience: Minimum 3+ years in telesales, with at least 1 year in a team

leadership/managerial role.

 Proven ability to manage teams of 30–50 telecallers in a telesales environment.

 Strong people management, coaching, and motivational skills.

 Hands-on and willing to work directly on the floor with the team.

 Good analytical skills; ability to track performance metrics and improve efficiency.

 Proficiency in CRM tools and telesales processes.

 Preferred Industry Experience: Insurance or Fintech. (EdTech experience not preferred.)

 Must be fluent with Telugu language.

Performance Metrics(KRA/KPI)

 Achievement of monthly sales targets for the centre.

 Lead-to-conversion ratio.

 Average revenue per telecaller.

 Call quality and compliance scores.

 Telecaller productivity and attrition rate.

 Training effectiveness and performance improvements.

Candidate must be having 9+ years of engineering experience, with 3u20134 years in technical leadership

Hands-on expertise with React/Next.js, Node.js/Python, and AWS.

Ability to design scalable architectures for high-performance systems.

Should have AI/ML deployment experience

Strong 3D graphics/WebGL/Three.js knowledge.

Candidates should be from SAAS/Software/IT Services based startups or scaleup companies only

Role- Admin Executive

Location- Pune

Working Days- 6 Days Full Time Work from Office

About : Organization is a premier institution dedicated to nurturing the next generation of fitness professionals. We offer specialized diploma programs in Fitness Training and Nutrition, emphasizing practical learning and industry-relevant skills. Our state-of-the-art facilities, experienced faculty, and supportive environment provide students with the ideal platform to achieve their career goals in the fitness industry.

Work Culture: At Organization, we foster a collaborative, inclusive, and growth-oriented work culture. Our team is passionate about fitness and education, committed to making a positive impact on our students' lives. We value innovation, creativity, and a growth mind-set, offering a supportive and fulfilling work environment.

Job description:

A.Administration:

• Coordination with all the departments as per the requirement

• Contacting Students if there are any changes in their Lecture Schedule

• Follow-up calls to Students regarding the PDCs (Post-dated Cheque), missed lectures EMIs, etc.

• Exams: Supervising In-house Theory Exams and Practical exams/pre-requisite calls to students for remote exams

• Banking: Cash deposition/Cheque deposition

• Administer the distribution and collection of lockers for staffs and students

• School Stock: Printing item, Toiletry and Stationery

B.Reception:

• Responsible for welcoming students/visitors/staffs at the school

• Responsible for handling incoming calls 

• Managing the school notice board and organizing classrooms

• Maintaining attendance of students and staffs

• Checking the hygiene and cleanliness of the entire school

C.Cash Management:

• Handling Petty Cash of School

• Preparing Payment vouchers and coordination the same with the Accounts Team

What are we looking for:

• Good Communication Skill and Extremely Logical & Multitasking

• Well versed with computer skills (MS office, Excel, Word & PowerPoint, etc.

If Anyone interested apply through link:- https://tiny.cc/NGtalent

• Ruby

• Rails framework

• MySQL

• API development

• Design Patterns

Develop, test, and maintain all APIs

• Manage and maintain SQL and No-SQL tables, data, and stored procedures within all databases

• Compile and analyze data, processes, and codes to troubleshoot problems and identify areas for improvement

• Collaborating with the front-end developers and other team members to establish objectives and design more functional, cohesive code to enhance the user experience and support analytical products

• Troubleshoot and diagnose production issues

Job Description: 

*BlueTooth feature development in Android framework using Java, C++, and C languages.

*Knowledge of Bluetooth as a technology and working experience in Bluetooth protocol (both Stack and profiles).

*Hands-on Experience in Android framework development to realize the feature set that includes HFP, PBAP, A2DP, MAP,  SPP, BLE etc.…

*Exposure to Bluetooth open-source Stack Integration to any given platform.

*Expertise in Bluetooth component development on the QNX/Linux platform. 

*Should be able to analyze the Bluetooth Air Sniffer logs using the Frontline or similar Bluetooth Protocol analyzer tools.

• Research and identify new business opportunities - including new markets, growth areas, trends, customers, partnerships, products and services - or new ways of reaching existing markets
• seek out the appropriate contact in an organisation
• generate leads and cold call prospective customers
• meet with customers/clients face to face or over the phone
• foster and develop relationships with customers/clients
• understand the needs of your customers and be able to respond effectively with a plan of how to meet these
• think strategically - seeing the bigger picture and setting aims and objectives in order to develop and improve the business
• have a good understanding of the businesses' products or services and be able to advise others about them
• ensure staff are on board throughout the organisation, and understand the need for change and what is required of them
• discuss promotional strategy and activities with the CEO
• seek ways of improving the way the business operates
• attend seminars, conferences and events where appropriate
• Conduct research to identify new markets and customer needs
• Arrange business meetings with prospective clients
• Build long-term relationships with new and existing customers

Requirements:

• 5+ years of experience in Testing (manual and automation)
• Experience with Open Source testing tools like Selenium, Appium, REST Assured.
• Strong command of programming language like Java
• Ability to write custom code to test applications
• Deep understanding and ability to implement OO Programming
• Experience in creating test strategy and frameworks
• Ability to spike and choose appropriate automated testing tools for given problem statement
• Exposure to version management tools like SVN or GIT
• Familiarity with automated deployment processes (CI & CD)