We are seeking an experienced, proactive Customer Success Associate to join our team and help nurture and grow relationships with our valued customers. You will be responsible for ensuring customer satisfaction, driving product adoption, and minimizing churn for our SaaS product. If you are passionate about delivering excellent customer service and have experience in managing customer success, we’d love to hear from you!
Responsibilities:
- Act as the main point of contact for our customers, helping them navigate our SaaS product
- Manage customer onboarding, ensuring smooth implementation and product adoption.
- Monitor customer health metrics and provide proactive outreach to prevent churn.
- Develop and maintain strong relationships with customers, understanding their goals, and aligning them with our product offerings.
- Respond to customer inquiries via email, Slack, or phone in a timely and professional manner.
- Collaborate with internal teams (sales, support, product) to resolve customer issues and improve the overall experience.
- Create and deliver product training sessions to customers, ensuring they maximize value from our platform.
Requirements:
- Proven experience in Customer Success or similar role in the SaaS industry.
- Experience in direct customer interactions.
- Excellent communication and relationship-building skills.
- Strong understanding of SaaS products
- Ability to identify customer needs and align them with product capabilities.
- Proactive mindset with problem-solving abilities and the ability to work independently.
- Experience using CRM tools (e.g., Salesforce, HubSpot) preferred.
- Have worked with direct interactions with Customer
- Strong organizational skills and attention to detail.
Preferred Qualifications:
- Experience working in a B2B SaaS environment.
- Knowledge of customer success metrics and how to manage them.
Shubham Vishwakarma
Full Stack Developer - Averlon
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Type Of Job: Full Time
Add custom working days info: Monday to Saturday
Work timings : 9:00 Am to 6:00 PM
Minimum Education : Graduate
Experience required : 5 Years to 8 Years
Gender: Both( Male & Female)
Minimum Salary : 40 k (4.80 LPA)
Maximum Salary : 50 k (6.00 LPA)
+ Attractive Commissions
Opening Job: 2 Nos
Please select assets/documents required from candidates to apply : Smart Phone, Two Wheeler / 4 Wheeler with License
Please select preferred skills for this job role : Lead Genration, Basic Computer Knowledge, MS Excel
English required : Good English
Job Description:-
• Interacting with potential customers for sales of Carpet, Office Furniture..
• Meeting Architects, Contractors , Clients , Hotel and Banquet Managers to understand their requirement and Close Orders
• Sending Quotation made from office as per client’s requirement.
• Coordinating for timely delivery with our internal team and collecting Payments.
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Qualification: Minimum Graduate with Good Selling skills.
Own Conveyance must
Experience& Knowledge:
• 1 to 8 years of relevant experience in Corporate Sales, Direct Sales, Institutional Sales, Business Development, Client Relationship Management.
• Show Samples and Discuss our USP, Show Catalogues, knowledge about measurements and dimensions.
• Knowledge of Flooring, Office Furniture will be an added advantage.
• Basic Computer knowledge - Excel, word, power-point, emails.
Key Skills:
• Smart, Negotiator, Target oriented, Desire to learn & grow
• Person who is passionately looking for a career in sales
• Sincere, Hard-working, Persistent, Confident
• Energetic, Friendly, Positive attitude & Team player
• Excellent communication &Inter-personal skills and ability to build professional relationships
This role is purely B2B sales which will require you to be on regular client visits (travel within city) based on your lead generation & meeting schedule.
The role comes with immense scope to learn and build your career based on practical knowledge.
Company Details – Tirupati Office Systems Pvt. Ltd (TOSPL) is a leading company providing Carpets and Office Furniture to leading Corporates and Institutions across NCR. It has turnover of INR 140 Million. We represent national and International Brands of Carpet and Furniture and have excellent client base. Products include Carpets, Office Chairs, Workstations, , Storages, Café Furniture. Its existing team is highly energetic & professional.
We are looking for dedicated and intelligent candidates who are willing to perform and take responsibility. We offer a stimulating and rewarding work environment with focus on performance and ability.
VP Partnership and Alliances
Reporting: President marketing
Job description
The role of the Sponsorship Manager will be to secure new Sponsorship alliances for existing festivals which has been largely untapped in the past. As part of the team you will be instrumental in establishing best practice in winning new business and creating consultative thought leadership sales packages for big ticket spenders. You will work closely with the Project Heads
Key Responsibilities:
• The role of the Sponsorship Manager will be to secure new Sponsorship alliances for existing festivals which has been largely untapped in the past. As part of the team you will be instrumental in establishing best practice in winning new business and creating consultative thought leadership sales packages for big ticket spenders. You will work closely with the Project Heads
• Responsible for selling our festivals to prospective sponsors and alliance partners against agreed targets. Work on achieving & fulfilling the set targets by the HOD(Individual& Team targets)
• To contribute towards brand and product positioning and develop market strategies for getting sponsorship for our festivals
• Brainstorming with the production head & the festival team on the festival ideas and then accordingly make the festival pitching and presentation
• Responsible for Relationship building & key account management with the existing clients to get more business
• To understand thoroughly and establish appropriate channels/mediums of reaching the target audience keeping the budget in mind.
• Required to be networked into market to not only connect with prospective sponsors and marketing agencies but keep informed of the competitive environment
• Working towards delivering the set team target and individual targets for the year.
• Guiding the team towards achieving the team targets.
• Liaising with colleagues and team members, Festival Team & Design Team for the marketing collaterals & presentations
Qualifications:
- Bachelor's degree in Marketing, Business, or a related field (Master's degree is a plus).
- Proven experience of min 10 years in sponsorship acquisition or sales, with a track record of securing high-value sponsorships. Strong negotiation and communication skills.
- Excellent networking and relationship-building abilities.
- A solid understanding of marketing and branding principles.
- Results-driven with the ability to work independently and meet revenue targets.
- Knowledge of industry trends and best practices in sponsorship acquisition.
.NET
C#Experience in developing applications using .Net Core Ver. 6/7, ASP.Net MVC (C#), .Net Core Web API & Web App, Web Services, OOPS, SOLID principles.
Experience in software development and system architecture with Microsoft technologies.
Able to integrate the database objects with the Microservices.
Expert working knowledge of Multi-threading.
Solid experience in converting .NET Framework multi-threaded services into .NET Core.
Worked as part of a cross-functional team on code reviews, internal infrastructure, and process enhancement.
Understanding of CI/CD pipeline is mandatory.
Strong hands-on experience with C# and solid principles.
Expertise in entity framework core with code first approach.
Expertise in writing RESTful services.
Knowledge of RDBMS concepts.
- Excellent IT skills, especially with design and photo-editing software.
- Using programming skills to build pages and applications.
- Exceptional creativity and innovation.
- Creating posts, pages, and applications to attract customers.
- Producing content to be posted online.
- Professional approach to time, costs and deadlines.
React.js
HTML/CSSLogiNext is looking for a technically savvy and experienced Software Engineer to take up front-end development efforts. You will design and develop elegant interfaces that exceed client expectations in terms of value and benefit. You will collaborate on scalability issues involving visualizing massive amounts of data and information. You will identify, define and communicate best practices for front end.
You are passionate about building secure, high-performing and scalable front-end applications. Your design intuition inclines towards usability, elegance and simplicity. You are biased towards open-source tools and existing frameworks. You have demonstrated strong inter-personal and communication skills.
Responsibilities
Translate wireframes into functional requirements, write well-abstracted, reusable, high-performance code for UI components Work closely with design, product management and development teams to create elegant, usable, responsive and interactive interfaces Contribute to continual improvement by suggesting improvements to user interface, software architecture or new technologies Optimize web applications to maximize speed and scale. Support diverse clients from high-powered desktop computers to low-end mobile devices Understand and coach/teach others, show a high level of ethics and team-work
Requirements
Bachelor/Master’s degree in Computer Science, Information Technology or a related field 0 to 1 years of experience in developing responsive, elegant, efficient and cross-browser front-end applications using Javascript, HTML5, CSS3 Hands on experience on various MVC frameworks, UI libraries such as ReactJS, D3.js Hands on experience on Map API’s like Google Maps, Openstreetmap and other powerful information-rich maps Familiar with UX processes and design Proven ability to drive large scale projects with deep understanding of Agile SDLC, high collaboration and leadership Excellent written and oral communication skills, judgment and decision making skills
Responsibilities of candidate include:
• Calling and visiting customers
• Collect payment
➢ Demonstrates ownership to resolve challenging customer issues, escalating
when necessary.
➢ Call customers with overdue accounts.
➢ understand and explain benefits of repayment and credit history of
customer.
➢ Correct customer misunderstanding on product policy and terms.
➢ Set up payment plan and follow-up schedule.
➢ Educate customer on consequences for late payment.
➢ Escalate difficult or unusable case to team leaders.
➢ Provide feedback on reason for default to team Leader.
Requires candidates who is fluent in English and Hindi or English and 2 South Indian Languages
Age criteria 20 to 29 Years
Location- KR Puram, Bangalore
Roles & Responsibility:
- Develop a growth strategy focused both on financial gain & customer satisfaction.
- Contacting potential clients to establish rapport & arrange meeting.
- Researching Organizations & individuals to find new opportunities.
- Growing business through the development of new leads and new contracts.
Requirements:
- Candidates with Bachelor’s degree in any stream.
- Experience required at least 2-5 years in sales, marketing & related field
- Representative skill with communication
- Excellent Organizational skill
Our client is a producer of superior quality products. Our client is the largest single location manufacturing facility in India with certifications of ISO 9001, 14001, OHSAS 18001 along with other product specific certifications.
What you will do:
- Tracking progress of any new initiatives and present business
- Supporting CEO in communications by preparing presentations and financial statements
- Researching on the current trends/ business models
- Helping prepare for meetings and accurately recording minutes from the same
- Preparing and analyzing required data and reports
- Coordinating with all department heads for the tasks given by CEO
- Being in charge of all the periodic communications from the CEO's office
- Ensuring for the timely relevant escalations
- Managing bandwidth and assisting the CEO in prioritization
Desired Candidate Profile
What you need to have:- 10 to 15 years of experience in plant preferred
- Age : 35 years and above
- Females are preferred
- Proficiency in MS office (word, excel, powerpoint), SAP, setting up video interviews, Gsuite, vlookup hlookup
- Good communication skills (written and verbal)
- Ability to work under pressure
- Attention to detail
- Ability to deal with people at various levels in the organisation
- Knowledge of short-hand is preferred
Follow CutshortShubham Vishwakarma
Full Stack Developer - Averlon