We are seeking an experienced, proactive Customer Success Associate to join our team and help nurture and grow relationships with our valued customers. You will be responsible for ensuring customer satisfaction, driving product adoption, and minimizing churn for our SaaS product. If you are passionate about delivering excellent customer service and have experience in managing customer success, we’d love to hear from you!
Responsibilities:
- Act as the main point of contact for our customers, helping them navigate our SaaS product
- Manage customer onboarding, ensuring smooth implementation and product adoption.
- Monitor customer health metrics and provide proactive outreach to prevent churn.
- Develop and maintain strong relationships with customers, understanding their goals, and aligning them with our product offerings.
- Respond to customer inquiries via email, Slack, or phone in a timely and professional manner.
- Collaborate with internal teams (sales, support, product) to resolve customer issues and improve the overall experience.
- Create and deliver product training sessions to customers, ensuring they maximize value from our platform.
Requirements:
- Proven experience in Customer Success or similar role in the SaaS industry.
- Experience in direct customer interactions.
- Excellent communication and relationship-building skills.
- Strong understanding of SaaS products
- Ability to identify customer needs and align them with product capabilities.
- Proactive mindset with problem-solving abilities and the ability to work independently.
- Experience using CRM tools (e.g., Salesforce, HubSpot) preferred.
- Have worked with direct interactions with Customer
- Strong organizational skills and attention to detail.
Preferred Qualifications:
- Experience working in a B2B SaaS environment.
- Knowledge of customer success metrics and how to manage them.

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Mple.ai is an AI-powered training platform for enterprises, designed to deliver scalable, measurable, and impactful training through role-plays and AI-driven evaluations.
Our platform allows enterprises to create custom simulations or use pre-built templates, making training more relevant, effective, and impactful. With mple.ai, companies streamline training, improve communication, and empower teams to sell smarter and faster.
Role Overview:
We are seeking a passionate and hands-on marketing professional with 3 +years of experience to lead our marketing efforts. The ideal candidate should have a proven track record in SEO, digital campaigns, ads management, and marketing strategy execution. Experience in AI companies or technology-driven businesses will be preferred.
Key Responsibilities:
- Develop and execute end-to-end marketing strategies to build brand visibility and drive lead generation.
- Manage SEO activities, ensuring website ranking and organic traffic growth.
- Plan, launch, and monitor digital campaigns across platforms (Google Ads, LinkedIn Ads, Meta Ads, etc.).
- Create and manage content for marketing channels, including blogs, newsletters, and social media.
- Analyze campaign performance metrics and optimize for ROI.
- Collaborate closely with leadership to align marketing goals with business objectives.
- Stay updated with AI industry trends and competitor activities to drive innovation in marketing efforts.
Requirements:
- 3+ years of marketing experience, preferably with exposure to AI/tech companies.
- Strong expertise in SEO, digital marketing campaigns, and paid ads.
- Proven experience working in an individual contributor capacity with end-to-end ownership of projects.
- Excellent analytical skills with proficiency in tools like Google Analytics, SEMrush, or similar.
- Strong communication and creative thinking skills.
- Ability to thrive in a fast-paced, startup environment.
What We Offer:
- Opportunity to build and lead marketing from the ground up in a growing AI company.
- A collaborative and innovative work environment.
- Competitive salary and growth opportunities.
- Onsite role at our Mulund West, Mumbai office (5 days a week).
Job Title: Head of Marketing
Location: Mulund West, Mumbai
Joining: Immediate
Employment Type: Full-Time
Experience: 3+Years
As a Senior Web Developer, you will be responsible for developing and/or designing websites for Yuva Pay. You will be working alongside a team of other developers in creating, maintaining and updating our websites. You get to work with some of the best minds in the industry at a place where opportunity lurks everywhere and in everything. You will also be collaborating with the other team members such as the Content Team as well as the Design Team to refine the website and fix the technical issues. Your ultimate goal will be to provide user information solutions by creating web pages and apps.
Responsibilities :
Your responsibilities are as follows.
• Write well designed, testable, efficient code by using best software development practices
• Create website layout/user interface by using standard HTML/CSS practices
• Integrate data from various back-end services and databases
• Gather and refine specifications and requirements based on technical needs
• Create and maintain software documentation
• Be responsible for maintaining, expanding, and scaling our site
• Stay plugged into emerging technologies/industry trends and apply them into operations and activities
• Cooperate with web designers to match visual design intent
We are looking for individuals who are curious, excited about learning, and navigating through the uncertainties and complexities that are associated with a growing company. Some qualifications that we think would help you thrive in this role are:
• Minimum 4 Years of experience in web programming
• Top-notch programming skills and in-depth knowledge of modern HTML/CSS
• Familiarity with at least one of the following programming languages: ASP.NET Core (C#), JavaScript or PHP
• A solid understanding of how web applications work including security, session management, and best development practices
• Adequate knowledge of relational database systems, Object Oriented Programming and web application development
• Hands-on experience with network diagnostics, network analytics tools
• Basic knowledge of Search Engine Optimization process
• Strong organizational skills to juggle multiple tasks within the constraints of timelines and budgets with business acumen
• Ability to work and thrive in a fast-paced environment, learn rapidly and master diverse web technologies and techniques.
• Bachelor/Masters of CS/IT Engineering, BCA/MCA, B Sc/M Sc in CS/IT.
Preferred Qualifications
• Exceptional working knowledge of various website development techniques.
• Exceptional understanding of UI Prototyping tools.
• Great interpersonal skills.
• Exceptional oral and written communication skills.
• Strong organizational skills.
• Ability to manage and handle multiple tasks.
• Outstanding problem-solving skills.
• A keen eye on details.
• Exceptional time management abilities.
Purpose of Job:
Responsible for drawing insights from many sources of data to answer important business
questions and help the organization make better use of data in their daily activities.
Job Responsibilities:
We are looking for a smart and experienced Data Engineer 1 who can work with a senior
manager to
⮚ Build DevOps solutions and CICD pipelines for code deployment
⮚ Build unit test cases for APIs and Code in Python
⮚ Manage AWS resources including EC2, RDS, Cloud Watch, Amazon Aurora etc.
⮚ Build and deliver high quality data architecture and pipelines to support business
and reporting needs
⮚ Deliver on data architecture projects and implementation of next generation BI
solutions
⮚ Interface with other teams to extract, transform, and load data from a wide variety
of data sources
Qualifications:
Education: MS/MTech/Btech graduates or equivalent with focus on data science and
quantitative fields (CS, Eng, Math, Eco)
Work Experience: Proven 1+ years of experience in data mining (SQL, ETL, data
warehouse, etc.) and using SQL databases
Skills
Technical Skills
⮚ Proficient in Python and SQL. Familiarity with statistics or analytical techniques
⮚ Data Warehousing Experience with Big Data Technologies (Hadoop, Hive,
Hbase, Pig, Spark, etc.)
⮚ Working knowledge of tools and utilities - AWS, DevOps with Git, Selenium,
Postman, Airflow, PySpark
Soft Skills
⮚ Deep Curiosity and Humility
⮚ Excellent storyteller and communicator
⮚ Design Thinking
2. Embedded development – preferably middleware development
3. Multimedia domain, like – AV, Gstreamer, RDK, DASH, DRM (widevine and playready), HLS, OTT app integration(Chromium/Cobalt integration for any AV apps, such as YouTube, Netflix, Amazon prime, Disney etc.)
- Work towards improving the following 4 verticals - scalability, availability, security, and cost, for company's workflows and products.
- Help in provisioning, managing, optimizing cloud infrastructure in AWS (IAM, EC2, RDS, CloudFront, S3, ECS, Lambda, ELK etc.)
- Work with the development teams to design scalable, robust systems using cloud architecture for both 0-to-1 and 1-to-100 products.
- Drive technical initiatives and architectural service improvements.
- Be able to predict problems and implement solutions that detect and prevent outages.
- Mentor/manage a team of engineers.
- Design solutions with failure scenarios in mind to ensure reliability.
- Document rigorously to keep track of all changes/upgrades to the infrastructure and as well share knowledge with the rest of the team
- Identify vulnerabilities during development with actionable information to empower developers to remediate vulnerabilities
- Automate the build and testing processes to consistently integrate code
- Manage changes to documents, software, images, large web sites, and other collections of code, configuration, and metadata among disparate teams
- Ensure that all activities are carried out in a timely and cost-effective manner.
- Application management procedures, systems, and best practices.
- Materials are purchased, inventory is planned, and warehouse efficiency is monitored.
- Assist the organization's processes in remaining lawful.
- Develop strategic and operational goals.
- Examine financial information and apply it to boost profits.
- Budgets and predictions must be managed.
- Perform quality checks and keep track of production KPIs.
- Train and oversee employees
- Look for methods to improve customer service quality.
The ideal candidate is a highly resourceful and innovative developer with extensive experience in the layout, design and coding of websites specifically in PHP format. You must also possess a strong knowledge of web application development using PHP programming language and MySQL Server databases.
Responsibilities
Perform a mix of maintenance, enhancements, and new development as required
Work in a data analyst role and with business intelligence applications
Document features, technical specifications & infrastructure Responsibilities
Work cross-functionally to convert business needs into technical specifications
Qualifications
0-1 years of experience in web development and software design
Expertise in front-end technologies (HTML, JavaScript, CSS), PHP frameworks (Laravel), and MySQL databases
Greetings from AttratusIT
We are looking for Commission based sales Recruiter from India.
Company Description
ATTRATUSIT provides IT staffing to fortune clients. We specialize in providing jobs and careers to the candidate and this also exists to solve the issues faced by the candidates in getting jobs. We offer flexible staffing solutions while continuously evaluating candidate and service quality and operational efficiency.
Currently, we are offering two programs for a candidate placement.
- Direct Placement
- Training & Placement
In the Direct Placement Program, we place candidates on the open position of the direct client. We do the technical evaluation of the candidate before selecting them for the direct placement just to make sure our clients get technically sound candidates.
In the training and placement program, we give training to the candidates in different technologies such as – JAVA, AWS, PYTHON, AI& MACHINE LEARNING, and DATA SCIENCE. Then we place them on the client's open job requirements.
We want salespeople who can sell these programs to candidates and convince them of the registration.
Job Description
- You are required to engage the candidate for registration.
- You will differentiate the resumes between both programs.
- You will give a proper understanding of both the programs to the candidates.
- You will manage the flow of candidates like scheduling, interacting, following up with the candidates.
- You are required to work on a commission basis.
Roles & Responsibilities
- The person should have experience in the recruitment industry
- Good communication skills.
- Good coordination skills.
- Proficiency in the understanding of the recruitment cycle.
- The person should take care of quality as well as quantity as and when required.
- The candidate must be target-oriented.
- Ability to identify qualified candidate profiles using various sourcing techniques.
- Good negotiation skills are required to discuss the pay and close offers.
- Communicating with past applicants regarding new job opportunities.
- He/ She should have a Laptop/ PC, Mobile Phone, and Internet
A strong background in Azure OR Amazon Web Services (AWS) or a similar cloud platform is a must-have, certification is a plus.
Excellent technical skills and knowledge include but not limited to: cloud methodologies like PaaS and SaaS; programming languages such as Python, Java, .Net; orchestration systems such as Chef, Ansible, Terraform; Azure IaaS servers; PowerShell scripting.
Fully aware of the DevOps cycle with hands-on on deployment models to the cloud.
Experience working with Docker and related containerization technologies.
Experience working on orchestration platforms such as AKS, RedHat OpenShift etc.
Extensive knowledge working with logging and monitoring tools such as EFK, visualization tools such as Grafana and Prometheus.
Exposure to security alert monitoring tools.
Experience in building both microservices and public facing API's.- Experience in working with any of the API gateways.







