Customer Success Associate

Job description:

Key Responsibilities:

• Create well-researched and original technical content for blogs, websites, and articles
• Write clear, concise, and user-friendly content on technical topics
• Conduct basic keyword research and apply SEO best practices
• Optimize content using relevant keywords, meta descriptions, and formatting
• Collaborate with marketing and design teams to align content with strategy
• Edit and proofread content for accuracy, clarity, and consistency
• Stay updated with the latest trends in technology, SEO, and content marketing

Preferred Skills (Optional):

• Basic understanding of technical concepts (IT, software, web technologies, etc.)
• Familiarity with blogging platforms such as WordPress
• Basic knowledge of SEO tools (Google Keyword Planner, SEMrush, etc.)
• Understanding of digital marketing fundamentals

Role Description

This is a full-time remote role for a JAVA Spring Boot backend API developer. The Java Software Developer will be responsible for developing, testing, and maintaining APIs. Daily tasks include develop and test apis, coding in Java Spring Boot, and collaborating with cross-functional teams. The engineer will also work with the Spring Framework to develop scalable and efficient APIs.

Requirements

• Strong skills in Java and Spring Boot Programming
• Experience with Software Development and Microservices
• Knowledge of the Spring Framework
• Write clean, efficient, and maintainable code following best practices.
• Proficiency in databases such as MySQL, PostgreSQL, or MongoDB.
• Excellent problem-solving and analytical skills
• Experience with version control systems (Git, GitHub, GitLab, or Bitbucket).
• Ability to work independently and remotely

Come be a part of our growth journey! Submit your CV to https://technorexinfoways.com/career today.

If you are working in a product based company then only apply.

WHO YOU ARE

To be successful in this role, you’ll need to have the following skills:

·         Love for coding: A fanatic about writing beautiful and scalable code.

·         Sense of analytics: Strong analytical and troubleshooting skills. Should be resourceful, innovative and inventive.

·         Dynamic: Should be comfortable in dealing with lots of moving pieces. Have exquisite attention to detail, and are comfortable learning new technologies and systems. 

·         Team player: Knack for influencing without being authoritative. Pitch in wherever the team needs help, from writing blog posts to supporting customers.

·         Accountability: High sense of ownership for your code and relentlessness to deliver projects with high business impact. 

KEY QUALIFICATIONS

·         BE/BTech in Computer Science or related field. 

·         Minimum 3+ years of UI/Frontend development and a strong understanding of building complex layouts using JavaScript, CSS and HTML.

KEY SKILLS

·         Strong computer system analysis and design skills in current methodologies and patterns including vanilla JavaScript, some experience with ReactJS, Redux, React Native, Webpack, and Typescript or similar library/tools.

·         Obsessed with WPO (Web Performance Optimization) and web/mobile performance analysis.

·         Experienced with web standards and protocols such as HTTP, DNS, TCP/IP, and socket APIs in general.

·         Familiar with web security, SEO, accessibility and internationalization.

About the Company:

Alyke, recognized as India's first friendship app, is revolutionizing the way people find friends online through its innovative matching algorithm. Alyke has quickly gained traction, surpassing 1 million users. This platform uniquely connects individuals based on shared interests and proximity and stands out for its commitment to creating a secure environment that encourages users to express themselves freely. Joining Alyke offers the chance to be part of an innovative team dedicated to reshaping the landscape of social connections.

Role Overview:

As a Senior Quality Assurance (QA) at Alyke, you will lead the QA team to ensure the delivery of high-quality software products. You will be responsible for developing and implementing QA strategies, overseeing all aspects of quality assurance including establishing metrics, applying industry best practices, and developing new tools and processes to ensure quality goals are met. This role requires a combination of strong leadership skills and a deep understanding of QA methodologies in a fast-paced startup environment.

Role Overview

We are seeking a hands-on Senior QA Engineer with strong experience in mobile application testing and automation to join our fast-paced product team. In this role, you’ll help shape the future of Alyke by ensuring our Android and iOS apps are robust, scalable, and delightful to use. You’ll be instrumental in establishing strong testing practices, mentoring junior QAs, and driving test automation across platforms.

Key Responsibilities

• Develop, maintain, and execute test plans and detailed test cases for mobile and web applications.
• Own test automation strategy and execution for Alyke’s mobile apps (iOS & Android) — strong hands-on experience in Appium is a must.
• Collaborate closely with developers, product managers, and designers to ensure high-quality releases.
• Lead efforts on regression, performance, exploratory, smoke, and compatibility testing.
• Build and maintain test frameworks and CI/CD integrations to ensure faster release cycles.
• Triage issues effectively and ensure that critical bugs are identified, documented, and resolved.
• Mentor junior QA team members and help instill a quality-first mindset across the engineering team.
• Analyze logs, crashes, and performance metrics to detect edge cases and instability.

Required Skills and Experience

• 3–6 years of experience in software testing, with a strong focus on mobile app testing.
• Strong command of automated testing tools like Appium (required), Selenium, TestNG, or similar.
• Hands-on experience with mobile app testing on both Android and iOS.
• Familiarity with CI/CD pipelines and tools like Jenkins, GitHub Actions, or GitLab CI.
• Experience with bug tracking and test management tools (e.g., JIRA, TestRail).
• Solid understanding of REST APIs, databases, and debugging tools such as Charles Proxy, Postman, or Firebase.
• Strong analytical, problem-solving, and communication skills.
• Bonus: Knowledge of performance testing, security testing, or experience in startups.

Why Join Alyke?

• Be part of a product that’s transforming how people connect and build friendships.
• Take ownership in a high-impact role on a small but growing team.
• Competitive compensation and equity options.
• Work in a culture that values autonomy, transparency, and collaboration.
• Flexible work environment with remote-friendly culture.

Application Process: If you're excited about leading a team to ensure the quality of a product that brings people together, we'd love to hear from you. Please submit your resume, cover letter, and a link to any relevant work or projects you have worked using cutshort.

We're seeking an experienced Senior Tech Lead to oversee both frontend and backend teams for a production-ready enterprise project. You should possess strong managerial skills along with an entrepreneurial mindset. In this dynamic role, you'll collaborate with cross-functional teams to design, build, and deploy products aligned with our vision and strategy. Your leadership will be key in driving product success from conception to launch, ensuring they meet business objectives and user expectations.

Experience: 7+ Years

Working Time: 12.30 PM to 9.30 PM

Responsibilities:

• Lead and mentor developers: Provide guidance and support to ensure high-quality deliverables and drive engineering best practices. Experienced in leading development teams, fostering collaboration, and mentoring junior engineers for adherence to best practices.
• Collaborate with cross-functional teams: Define project requirements, timelines, and priorities, and coordinate product releases.
• Architect scalable solutions: Design systems for both frontend and backend that are maintainable using modern architecture patterns and RESTful API design principles.
• Project Management Skills: Proficient in Agile methodologies, managing timelines, and prioritizing tasks effectively to ensure project success.
• Define product features: Set sprint goals and translate user feedback into actionable enhancements.
• Problem-Solving Skills: Analytical problem-solver adept at addressing technical challenges and implementing practical solutions.
• Analyze data: Validate product goals and adapt strategies accordingly, and track project progress to ensure timely delivery of features.
• Test and accept product features: Ensure accurate implementation of product features based on user stories.

Requirements

• Bachelor's / Master’s degree in Computer Science or related field.
• Minimum of 3 years of experience in a leadership role.
• Nice to have: Experience in building a product from concept to launch.
• Excellent communication and interpersonal skills, with the ability to collaborate effectively across teams.
• Strong proficiency in NodeJS, RESTful APIs, Weaviate Vector Database, and graph databases.
• Proficient in NestJS with full lifecycle experience and expertise in MongoDB integration.
• Proficient in MongoDB, with expertise in NoSQL principles, instance management, data modeling, and efficient query optimization for cloud and on-premise environments.
• Strong proficiency in ReactJS, NextJS, MaterialUI, and React Query.
• Proficient in TypeScript development, skilled in building type-safe applications and leveraging TypeScript configurations for enhanced development efficiency.
• Proficient in AWS services, specializing in Lambda for serverless computing, API,Gateway for secure API management, and integration with IAM, S3, and CloudWatch.
• ​Knowledge of CI/CD principles and tools to automate the testing and deployment of applications.

Benefits

• Gain real-world experience in corporate functioning.
• Learn to collaborate with diverse teams and meet deadlines in a professional environment.
• Access various learning and development programs to explore your passion.
• Work in a fast-paced, rapidly expanding tech team undergoing a revamp, with exposure to advanced technology and tools relevant to your role

Relevant Experience:

• 3-5 years

Required Skills

• In-depth experience with Python and OO concepts

• Experience with using NumPy, Pandas, or similar AI/ML libraries

• Deep understanding of multi-process architecture and threading limitations of Python

• Expert knowledge of Python and related frameworks including Django and Flask.

• Experience in Machine Learning and Artificial Intelligence

• Good understanding of relational data modeling concepts and comfortable with SQL

• databases.

• Good understanding of AWS / Azure cloud

• Nice to have

• Experience / Exposure in Chat BOT or Voice BOT

• Experience in Lambda Function OR Azure Functions

• Exposure to Financial Domain

Additional Skillsets Desired:

• Ability to work with clients and key stakeholders to ensure requirements are met

• Strong problem-solving and debugging skills

• Passion to work in a start-up environment and readiness to dabble with challenging

• Ability to work in both a solo and team environment

• Proven ability to communicate technical information coherently, both verbally and into internal team and external customers, maintaining a customer focused

Job Title: Android Developer

Experience: 2 yrs to 6 yrs

Notice Period: upto 15 days

Location: Chennai

Job Description :

• Strong knowledge of Android SDK, different versions of Android, and how to deal with different screen sizes
• Strong knowledge of Android UI design principles, architectural patterns, and best practices
• Strong Knowledge in integrating  Android apps with back-end applications through RESTful web services
• Experience with offline storage, threading, and performance tuning
• Experience in app release management and publishing
• Familiarity with cloud message APIs and push notifications using FCM
• Familiarity with the use of additional sensors, such as gyroscopes and accelerometers
• Knowledge of the open-source Android ecosystem and the libraries
• Ability to understand business requirements and translate them into technical documents
• Understanding of Google’s Android design principles and interface guidelines

Scope of Work:

• Understand the Requirement
• Create wireframes / UI
• App development & testing
• Release Management & Publishing apps
• Following Coding best practices

• Manage sales operations in assigned district to achieve revenue goals.
• Supervise sales team members; the BSMs, on daily basis and provide guidance whenever needed.
• Identify skill gaps and conduct trainings to sales team.
• Work with team to implement new sales techniques to obtain profits.
• Assist in employee recruitment, promotion, retention and termination activities.
• Conduct employee performance evaluation and provide feedback for improvements.
• Contact potential customers and identify new business opportunities.
• Stay abreast with customer needs, market trends and competitors.
• Maintain clear and complete sales reports for management review.
• Build strong relationships with customers for business growth.
• Analyze sales performances and recommend improvements.
• Ensure that sales team follows company policies and procedures at all times.
• Develop promotional programs to increase sales and revenue.
• Plan and coordinate sales activities for assigned projects.
• Provide outstanding services and ensure customer satisfaction.