We are seeking an experienced, proactive Customer Success Associate to join our team and help nurture and grow relationships with our valued customers. You will be responsible for ensuring customer satisfaction, driving product adoption, and minimizing churn for our SaaS product. If you are passionate about delivering excellent customer service and have experience in managing customer success, we’d love to hear from you!
Responsibilities:
- Act as the main point of contact for our customers, helping them navigate our SaaS product
- Manage customer onboarding, ensuring smooth implementation and product adoption.
- Monitor customer health metrics and provide proactive outreach to prevent churn.
- Develop and maintain strong relationships with customers, understanding their goals, and aligning them with our product offerings.
- Respond to customer inquiries via email, Slack, or phone in a timely and professional manner.
- Collaborate with internal teams (sales, support, product) to resolve customer issues and improve the overall experience.
- Create and deliver product training sessions to customers, ensuring they maximize value from our platform.
Requirements:
- Proven experience in Customer Success or similar role in the SaaS industry.
- Experience in direct customer interactions.
- Excellent communication and relationship-building skills.
- Strong understanding of SaaS products
- Ability to identify customer needs and align them with product capabilities.
- Proactive mindset with problem-solving abilities and the ability to work independently.
- Experience using CRM tools (e.g., Salesforce, HubSpot) preferred.
- Have worked with direct interactions with Customer
- Strong organizational skills and attention to detail.
Preferred Qualifications:
- Experience working in a B2B SaaS environment.
- Knowledge of customer success metrics and how to manage them.
Shubham Vishwakarma
Full Stack Developer - Averlon
Similar jobs
Machine Learning (ML)
Python
C++JOB DESCRIPTION/PREFERRED QUALIFICATIONS:
KEY RESPONSIBILITIES:
- Lead and mentor a team of algorithm engineers, providing guidance and support to ensure their professional growth and success.
- Develop and maintain the infrastructure required for the deployment and execution of algorithms at scale.
- Collaborate with data scientists, software engineers, and product managers to design and implement robust and scalable algorithmic solutions.
- Optimize algorithm performance and resource utilization to meet business objectives.
- Stay up to date with the latest advancements in algorithm engineering and infrastructure technologies and apply them to improve our systems.
- Drive continuous improvement in development processes, tools, and methodologies.
QUALIFICATIONS:
- Bachelor's or Master's degree in Computer Science, Engineering, or a related field.
- Proven experience in developing computer vision and image processing algorithms and ML/DL algorithms.
- Familiar with high performance computing, parallel programming and distributed systems.
- Strong leadership and team management skills, with a track record of successfully leading engineering teams.
- Proficiency in programming languages such as Python, C++ and CUDA.
- Excellent problem-solving and analytical skills.
- Strong communication and collaboration abilities.
PREFERRED QUALIFICATIONS:
- Experience with machine learning frameworks and libraries (e.g., TensorFlow, PyTorch, Scikit-learn).
- Experience with GPU architecture and algo development toolkits like Docker, Apptainer.
MINIMUM QUALIFICATIONS:
- Bachelor's degree plus 8 + years of experience
- Master's degree plus 8 + years of experience
- Familiar with high performance computing, parallel programming and distributed systems.
MUST-HAVE SKILLS:
- Phd with 6 yrs industry exp or M.Tech + 8 yrs experience or B.Tech + 10 yrs experience.
- 14 yrs exp if an IC role.
- Minimum 1 yrs experience working as a Manager/Lead
- 8 years' experience in any of the programming languages such as Python/C++/CUDA.
- 8 years' experience in Machine learning, Artificial intelligence, Deep learning.
- 2 to 3 years exp in Image processing & Computer vision is a MUST
- Product / Semi-conductor / Hardware Manufacturing company experience is a MUST. Candidates should be from engineering product companies
- Candidates from Tier 1 colleges like (IIT, IIIT, VIT, NIT) (Preferred)
- Relocation to Chennai is mandatory
NICE TO HAVE SKILLS:
- Candidates from Semicon or manufacturing companies
- Candidates with more than 8 CPGA
We Are Hiring at Brainayan!
Who We Are:
Brainayan is a dynamic People Development Company, catering to clients such as
Google, Facebook, Netflix, Grab, Viacom 18, Tonic, Deloitte, We Work, Sumo Logic,
Cred Avenue, Lenskart, BHTC, Vymo, Scaler, Uber, TikTok, Hone, Zepto, App Dynamics,
Piramal, Xiaomi, and many more. We design and deliver customized workshops and
organizational development initiatives to meet our clients’ unique talent development
needs. Our key services include:
• Leadership & Manager Development Programs
• Organizational Development Interventions
• Experiential Learning
• Training OCsites & Leadership Retreat Meets
• Leadership & Executive Coaching
• Innovative Tech Solutions
Innovation is at our core—we're always exploring new ways to engage participants and
build tech-driven solutions to support behavior change. Our passion lies in creating
impactful, tailored learning experiences that drive growth and transformation.
About the Role:
We're seeking a passionate and experienced Learning & Development Expert who
excels in every aspect of L&D—from needs analysis and content design to facilitation
and pre/post program evaluation. This role is for someone who thrives on providing
strategic client consultations, writing compelling articles for our website, leading
innovative research projects, and collaborating closely with our sales and tech teams.
Experience Range: 5-10 years
Salary Range: Up to 15 LPA (can be renegotiated for exceptional candidates)
Key Responsibilities:
• L&D Mastery: As an L&D expert, you know what it takes to deliver impactful
training. You’ll bring your expertise across a range of topics, from meeting
management to leadership development, creating and delivering content with
agility.
• Content Innovator: Translate complex research and books into actionable,
simple learning materials that resonate with participants.
• HR Insight: Leverage a nuanced understanding of the HR function to consult on
various talent management areas, driving real results for clients.• Engaging Facilitator: Ebectively connect with diverse audiences, from interns to
C-suite leaders, making each interaction valuable and meaningful.
• Collaborative Partner: Demonstrate exceptional collaboration and stakeholder
management skills, ensuring seamless cross-functional teamwork.
Required Qualifications:
• Educational Background: A degree in psychology (IO/OB) is highly desirable. An
additional HR qualification or relevant experience would be a strong plus.
• Certifications: L&D certifications are a bonus.
• Learning Agility: You adapt quickly, absorb new information ebortlessly, and
thrive in a fast-paced environment.
• Passion for L&D: Your enthusiasm for all things L&D sets you apart. You’re
always looking for ways to make learning experiences more engaging and
impactful.
About the Role:
We are looking for a Data Architect with a strong background in data engineering & cloud data platforms. The ideal candidate will design and implement scalable data architectures that power enterprise analytics, AI/ML, and GenAI solutions — ensuring data availability, quality, and governance across the organization.
Key Responsibilities:
Data Architecture & Strategy
- Design & Architecture: Design and implement robust, scalable, and optimized data engineering solutions on the Databricks platform. Architect data pipelines that scale efficiently and reliably.
- Data Pipeline Development: Develop ETL/ELT pipelines leveraging Databricks notebooks, Delta Lake, Snowflake tech stack, Azure Data Factory etc.
- Cloud Integration: Work closely with cloud platforms like Azure, AWS, or GCP to integrate Databricks or Snowflake with data storage (e.g., ADLS, S3, etc.), databases, and other services.
- Performance Optimization: Optimize the performance of data workflows by tuning Databricks clusters, improving query performance, and identifying bottlenecks in data processing.
- Collaboration: Collaborate with data scientists, analysts, and business stakeholders to understand business requirements and translate them into scalable data solutions.
- Data Governance & Security: Ensure best practices for data security, governance, and compliance when working with sensitive or large datasets.
- Automation & Monitoring: Automate data pipeline deployments and create monitoring dashboards for ongoing performance checks.
- Continuous Improvement: Stay up to date with the latest Databricks features and Snowflake eco system best practices to continuously improve existing systems and processes.
Required Skills & Experience:
- 12+ years of experience in Data Architecture / Data Engineering roles.
- Proven expertise in data modeling, ETL/ELT design, and cloud-based data solutions (AWS Redshift, Snowflake, BigQuery, or Synapse).
- Hands-on experience with data pipeline orchestration tools (Airflow, DBT, Azure Data Factory, etc.).
- Proficiency in Python, SQL, and Spark for data processing and integration.
- Experience with API integrations and data APIs for AI systems.
- Excellent communication and stakeholder management skills.
Background:
· Bachelor’s Degree: In Computer Science, Information Technology, or a related field.
· 5+ years of experience as a NetSuite Administrator/Developer in a relevant industry
· Previous experience and ability to gather business requirements and effectively implement an ERP, CRM, & PSA solutions
· Previous industry/functional experience in Financials, Accounting, Manufacturing, Software, Wholesale Distribution, Services, Retail, Enterprise, General Business
Field Sales Executive-
Urgent requirement for Field Sales Executive. It is on the company payroll. Roles and responsibilities: Identifying and acquiring new distributors, as well as managing existing ones.
Developing & implementing sales strategies and plans to meet revenue goals.
Effectively managing and driving the sales cycle from prospection through to successful closure via local marketing activities
Building strong relationships with partners in the business territory.
Prepare regular reports and conduct monthly meetings to review team performance.
Analyzing market trends and competitors' activities.
Key Skills: - Sales Executive, digital marketing services sale, software sales, Sales Promotor, Promoter, Channel Sales, Sales, Business Development, Distributor Sales, Field Sales, Direct Sales, Secondary Sales, Sales Support, General Trade, Marketing, Field job, distributor Sales Management, Channel Sales Management, handling distributors, retail sales, retail channel sales, B2B sale, B2C sale.
Role: Field Sales Executive
Industry Type: Software Development and digital marketing services
Department: Sales & Business Development
Employment Type: Full Time, Permanent
Role Category: Retail & B2C Sales
Education
UG: Any Graduate
PG: Any Postgraduate
Doctorate: Doctorate Not Required
I am hiring Tibco Developer For Pan India Location
Skills :- Bw5 and BW6 Required mandatory
Notice period :- Immediate to 30 days .
Exp :- 1-8 years
Job Description
We are looking for passionate TIBCO BW developer, would like to;
●Play an important role in our agile software development team
●Use new technologies and solve thrilling development tasks
●Write clean and reusable code with page performance in mind
●Deliver rich, engaging and unmatched user experience
●Continuously update and expand the existing product
Skills & Requirements:
Below is a list of preferred requirements. Bear in mind that we always favor talent, energy, and a history of being a “top performer” over any specific skill set.
●BTech/MS in Computer Science or related fields or extensive software development experience
●Should have 2- 6 experience in Tibco Business Works
●Must be hands on with TIBCO Business Works5.x along with TIBCO Administrator, TIBCO EMS, FTP, SFTP Pallets, XML technologies (XML, WSDL, XSD), Web Services (SOAP over JMS), Rest Services
●Work experience on TIBCO Business Works6.x, TIBCO ADB/File Adapters would be an added advantage
●Should be able to work with business stake holders and understand the business requirements and able to create necessary TIBCO integration interface
engineering aspects of his/her team.
• Able to define and execute the engineering plans for the areas under his/her ownership.
• Drive engineering best practices for the team.
• Define, implement and maintain the hygiene of the production systems (both engineering
and processes) for the areas under his/her ownership.
• Responsible for the health of the business directly owned by the team.
• Challenging business & product on outcomes, channelize feedback into execution, and
be accountable for engineering outputs
• Hiring, mentoring and retaining a best-of-class engineering team.
• Responsible for all stakeholder management including but not limited to business,
product, operations, and clients/vendors
ReLiva Physiotherapy & Rehab (www.reliva.in) is a leading, fast growing physiotherapy organisation with clinical locations in Mumbai, Pune, Hyderabad, Bangalore and Chennai, Kanpur, Jaipur, Delhi.
We are looking for dynamic & enthusiastic Customer Care Executive for our practice for the following location :-
Nerul, Navi Mumbai
Responsibilities:-
1. Attending day to day enquiries and scheduling them with respective doctors
2. Greeting patients doing follow up calls
3. Coordinating with Doctors, Patients for appointments, payments etc.
4. Maintaining patient records
5. Manage front office operations - Handle and screen telephone calls, routine mail. Provides information by answering questions and requests. receive and direct visitors and clients.
Should have Basic Knowledge of MS Office and MS Excel
Candidate should be from Nerul or able to come to the Nerul Clinic and work there.
Should have good communication skills
Speaks languages like Tamil, Telugu & Kannada.
Job Type: Part-time
Salary: ₹8,000.00 - ₹10,000.00 per month
Javascript
JavaBRIDGEi2i Analytics is looking for candidates who are interested to be part of "Our" journey to build a best-in-class organization, driving increased adoption of business analytics across the globe.
Role:
- Getting hands on with core development work! Yes you’ll lead and manage your own team, but you’ll also frequently get down to coding, testing, and designing solutions
- Full Stack Development! Whether it is building a new product or taking an existing one to the next level, you’ll be expected to work on full stack application development whenever the situation calls for
- Juggling Business and Technology! We want someone who can understand the client’s business requirements and be able to map technology solutions to make these requirements work
- Leading from the front! Your charismatic leadership skills will help in leading and motivating your team through all stages of the product development lifecycle.
- Being a Mentor! Your team will constantly look up to you for guidance in challenging situations and we are looking for someone who can bring them up as tomorrow’s leaders
- Sound technical depth with over 6 years of experience in Java and open source technologies and managing the end to end product development life cycle
- Exceptional communication skills that can be leveraged in effectively communicating with teams, clients and business leaders within the company
- Stellar business orientation and the ability to link technology and business to devise apt solutions
Requirements
- 6+ years of experience in core Java/J2EE
- Minimum 2-3 years of experience as a Technical Lead mentoring team of 3 to 5 developers
- Strong knowledge of one the web application framework such as Spring, Struts
- Strong knowledge of UI frameworks (AngularJS 2.0/4.0, ReactJS, Java script, HTML, CSS)
- Strong knowledge of web services (Restful)
- Possess advanced knowledge of object-oriented design, data structure and data architectures
- Good knowledge of relation database, SQL and ORM
- Curiosity and attention to detail
- Strong communicator with visual, verbal, and writing skills to clearly articulate complex design problems and solutions
- Adaptable to changing technology and restrictions, design challenges, deadlines, and project requirements.
Follow CutshortShubham Vishwakarma
Full Stack Developer - Averlon