Customer Success Associate

🌍 Job Title: International Sales Executive

📍 Location: Kothnur, Bangalore

🕒 Experience: 1 to 2 years in International Sales

🎓 Qualification: 12th Pass and Above

🗣️ Language Requirement: Excellent English Communication Skills

Job Description:

We are hiring dynamic and enthusiastic International Sales Executives to join our growing team in Kothnur, Bangalore. If you have prior experience in handling international clients and a passion for sales, we would love to hear from you!

Responsibilities:

• Engage with international clients over calls and emails
• Understand customer needs and offer the right product or service
• Achieve monthly and quarterly sales targets
• Maintain records of leads, customer interactions, and sales
• Provide excellent post-sale support and build lasting relationships
• Coordinate with internal teams to ensure timely delivery of services

Requirements:

• Minimum 1 to 2 years of experience in international sales or outbound process
• Excellent verbal and written communication in English
• Willingness to work in night shifts (if applicable)
• Confident, goal-oriented, and target-driven attitude
• Strong customer service skills and a persuasive personality
• Basic computer knowledge (MS Office, CRM tools)

What We Offer:

• Competitive salary with performance incentives
• Growth and learning opportunities
• Positive and supportive work environment

Company Description

KGISL Institute of Technology is a higher education institution located in Coimbatore, Tamil Nadu, India. As part of the KGISL Campus, the institute is committed to delivering quality education in the field of technology. With a focus on both theoretical and practical learning, KGISL Institute of Technology aims to produce skilled professionals who can meet the demands of the industry.

Role Description

This is a full-time on-site role for an Assistant Professor in the Computer Science and Engineering (CSE) department. Located in Coimbatore, the Assistant Professor will be responsible for teaching undergraduate and graduate courses, guiding student projects, and conducting research. Day-to-day tasks will include preparing lecture materials, evaluating student performance, mentoring students, and participating in faculty meetings. The role also involves contributing to curriculum development and engaging in departmental activities.

Qualifications

Strong knowledge in Computer Science and Engineering subjects

Experience in teaching at the undergraduate and graduate levels

Research skills and the ability to guide student projects

Excellent written and verbal communication skills

Proficiency in curriculum development and academic assessment

Master's degree in Computer Science, Engineering, M.Tech or a related field

Experience in the use of digital tools and teaching technologies is an advantage

Commitment to continuous improvement and professional development

Required Skills and Expertise:

● Experience with native Mobile app development in Flutter.

● Working knowledge on MVVM/MVP architecture

● Strong knowledge on mobile app development cycle and design principles

● Good understanding of Android/iOS design guidelines

● Experienced in building mobile applications that utilizes web services (REST/JSON)

● Experience with third-party libraries and APIs

● Proficient understanding of code versioning tools, such as Git/Bitbucket

● Capability to work independently and in a team environment

● Capability to work in a fast-paced environment

Competitive Skills:

● Prior experience on Flutter/dart app development

● Prior experience on Flutter plugin development

● Working experience on GetX / BLoC

● Excellent problem solving skills

Role and Responsibilities:

● Design & implement new apps based on the product requirements using Flutter framework

● Maintain existing codebases

● Build reusable code and libraries for future use

● Integrate user interfaces elements developed by other developers

● Build user interfaces designed by UI/UX designers

● Integrate various SDKs and APIs from third parties

● Debug existing apps components, fix issues and avoid regressions

● Collaborate closely with the teams of UI/UX designers, PMs, QAs, and other developers

● Participate in software architecture, design discussions and code reviews

● Optimize application for maximum speed and scalability

● Follow the company guidelines and best practices

● Taking ownership of your work 

Note -

Pedigree - IIT is a must

Neo Jarvis: Vice President - Software Engineering

About the Role :

VP- Software Engineering would be responsible for providing technical leadership to our product engineering team. We are looking for a Full-stack Developer (Architecture Scope) with the craftsmanship of understanding, thinking, learning from the past, and then building. In addition, you should have the leverage to work on mistakes immediately, which requires one to learn by trial and error and eventually lead to perfection, instead of looking at perfection at the first attempt.

Expectations :

• Ability to learn new technology and be hands-on .
• Apply the fundamentals of Data Structure & algorithms over application development.
• To have explored serverless and basics of Docker and Kubernetes.
• Should have enabled cloud-based micro-services production-ready designs using AWS or Google Cloud services handling a scale of more than 1000+ concurrent user volume .
• Take ownership, and visualize security and data privacy while building.
• Primary ownership lies in POCs for solutions requiring Performance, Scale, Cost Optimization.
• Secondary ownership lies in POCs on AI Initiatives .
• Brainstorm and prepare logical and physical solution architecture and code flow diagrams for internal and external consumption .
• Apply design thought process and enable POC outcomes to facilitate production-ready code .
• Self-initiated improvements within the product to scale the solution architecture .
• Prioritize, optimize and automate any manual activities .
• Owns and facilitates Code Review .
• Owns and facilitates unit and integration test cases coverage from the product code lines.
• Understand SCRUM/Agile methodologies of working together.

Requirements :

• Total experience of 10 to 12 years.
• Angularjs or Reactjs, Typescript or JavaScript, NodeJs, MYSQL, NoSQL (Additional preference).
• Should have enabled cloud-based production-ready designs using AWS or Google Cloud services.
• Someone who is disciplined to document the artifacts and enables a design-based problem-solving approach.
• An ever-learning mindset and never-give-up attitude is more valuable to us than work experience. 

Perks:

• Flexible work timings and no leave policy
• We don't go behind timelines, we work for better product at flexible working hours.
• No hierarchy - Everyone has open access to anyone in the team.
• Medical insurance - We got you covered we provide insurance for you and your family members.
• 5 days a week - Take time off to revitalise.

We are looking for a Senior Test Engineer who will work closely with the project team members and ensure the quality of the delivery.

• Develop automated tests for product validation (regression and integration).
• Develop and execute test cases, scripts, plans, and procedures (manual and automated).
• Integrate and execute automated tests in CI/CD environments
• Troubleshoot, and improve existing automation scripts
• Act as a lead team member as the team grows, providing support and training to other team members
• Execute test cases against various software applications and document the results
• Perform ad hoc testing of new and existing features to ensure they meet design requirements, quality,

    and usability standards

• Follow-up with and document resolution of bugs
• Maintain test cases for manual and automated tests
• Communicate defects to stakeholders in a clear and concise manner

• Minimum 3 - 5 years experience in a diverse technology environment in a Quality Assurance role
• Experience developing testing strategies and test plans
• Experience creating and executing automated end-to-end tests, using tools such as Selenium,

    Cucumber, or other automation frameworks

• Exposure to ‘Leapwork’ is good to have. Expertise on Java, OOPS Concepts
• Good understanding of software development lifecycles
• Ability to work in multiple application environments

Strong data analysis, data verification, and problem-solving abilities

• Fluency in written and communication skills in English
• Strong ability to work collaboratively in a team environment
• Excellent organizational skills including, management of multiple assignments, setting personal goals and

    targets, and document management

• Excellent focus on detail through adherence to quality assurance best practices

• A minimum of 3yrs of coding as an iOS Developer.
• In-depth experience with Swift and Xcode.
• Up to date with the latest Cocoa and iOS trends.
• Understanding of UI Kit, Core Animation, Interactions, GCD & Networking.
• Excellent understanding of design patterns & Object Oriented Programming.
• Understanding of analytics, remote reporting and measurements.
• Experience of working with Continuous Integration (CI) and Unit Testing on iOS.
• Experience with API’s and core data.
• Excellent debugging skills.
• Experience working with Git.
• Knowledge of socket based networking desirable.
• Understanding of the iOS ecosystem (APNs, Code signing, iTunes Connect, TestFlight).

Teleperformance India is a leading provider of Digital Integrated Business Services and Transformation Solutions for clients from around the world, representing all industry types. Teleperformance delivers proven solutions for optimizing processes, delivering exceptional customer experiences, and ensuring unmatched business agility. Teleperformance India also represents a global Center of Excellence within the Teleperformance group for delivering customized and cost-effective Back-Office services.

We also offer a comprehensive suite of back-office services like HR and Finance & Accounting, plus advanced automation, data analytics, Artificial Intelligence (AI), Machine Learning, and Robotics Process Automation (RPA) technologies.

QUALIFICATIONS AND REQUIREMENTS:

• Good Listening, Verbal, and written communicative skills.
• Should hold a Master’s Degree like MCA, MTECH, MSC(IT)
• Technical Training, IT, and experience in BitBuket/JIRA would be an added advantage.
• Proficient with Microsoft Office tools.
• Self-starter and able to complete tasks with little supervision.
• Detailed orientated with strong organizational skills
• 5+ years of hands-on experience in .NET, C#, MVC, jQuery, AI, AWS, AZURE, Cloud services, REST, Angular, EF, and JavaScript.
• Ability to deliver the time-critical task with his/her pro-activeness to be an inspiration to others.
• Thrive as a senior resource in a fast-paced, high-energy, change-oriented environment.
• Passionate enough to learn and contribute based on work time zone which is a key.
• Ready to handle any 24X7 ask from the organization.
• Willing to gel with the team and share knowledge with other team members to maintain knowledge transparency.

• Strong proficiency with JavaScript 
• Knowledge of Node.js and frameworks available for it 
• A good understanding of the nature of asynchronous programming, its challenges, and workarounds
• Good understanding of server-side templating languages 
• Good understanding of server-side CSS preprocessors 
• Basic understanding of front-end technologies, such as HTML5, and CSS3
• Understanding of accessibility and security compliance 
• Experience in user authentication and authorization between multiple systems, servers, and environments
• Proficiency in API integrations
• Understanding of fundamental design and architecture principles to scale an application
• Understanding differences between multiple delivery platforms, such as mobile vs. desktop, and optimizing output to match the specific platform
• Creating database schemas that represent and support business processes
• Implementing automated testing platforms and unit tests
• Proficient understanding of code versioning tools, such as Git
• A degree in any discipline
• Good communication and team skills
• Ability to listen to the requirements of team members and clients and translate them into great solutions