We are seeking an experienced, proactive Customer Success Associate to join our team and help nurture and grow relationships with our valued customers. You will be responsible for ensuring customer satisfaction, driving product adoption, and minimizing churn for our SaaS product. If you are passionate about delivering excellent customer service and have experience in managing customer success, we’d love to hear from you!
Responsibilities:
- Act as the main point of contact for our customers, helping them navigate our SaaS product
- Manage customer onboarding, ensuring smooth implementation and product adoption.
- Monitor customer health metrics and provide proactive outreach to prevent churn.
- Develop and maintain strong relationships with customers, understanding their goals, and aligning them with our product offerings.
- Respond to customer inquiries via email, Slack, or phone in a timely and professional manner.
- Collaborate with internal teams (sales, support, product) to resolve customer issues and improve the overall experience.
- Create and deliver product training sessions to customers, ensuring they maximize value from our platform.
Requirements:
- Proven experience in Customer Success or similar role in the SaaS industry.
- Experience in direct customer interactions.
- Excellent communication and relationship-building skills.
- Strong understanding of SaaS products
- Ability to identify customer needs and align them with product capabilities.
- Proactive mindset with problem-solving abilities and the ability to work independently.
- Experience using CRM tools (e.g., Salesforce, HubSpot) preferred.
- Have worked with direct interactions with Customer
- Strong organizational skills and attention to detail.
Preferred Qualifications:
- Experience working in a B2B SaaS environment.
- Knowledge of customer success metrics and how to manage them.
Subodh Popalwar
Software Engineer, Memorres
About PowerRouter
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Elastic Search- Any programming knowledge (Python/ Java/ Scala)
- Good Experience Elastic search, Kibana, Logstash
- Knowledge on Dev Ops
- Preferable :- AWS or any cloud knowledge
- Ansible, Kibana any visualization tools
AngularJS (1.x)
Angular (2+)
React.js
NodeJS (Node.js)
MongoDBAbout Us
Divami Design Labs is ranked as the #1 UX UI Design Agency in India on "Clutch.co". We have worked with 200+ clients across the globe and touched more than 50M+ people. We have been recently honored with the Web Excellence Award and the CII Design Excellence Award for our platform designs. With a passion for creating user experiences, we get our high by solving complex problems and hearing you utter 'WOW,' especially across verticals like Data Integration, FinTech, HealthTech, EduTech, HRMS, DevOps, Transportation, Supply Chain, Logistics, Travel, IoT, AR/VR, AI/ML, BPM/RPA, Low Code No Code platforms and more.
About This Role
We are looking for a dynamic architect-level MERN/MEAN Stack developer with leadership skills to motivate, inspire, bring the best out of the team and at the same time individually contribute himself/herself towards project delivery.
If you are :
- A tech enthusiast, if the opportunity to run a project excites you,
- Revels in supportive work culture and
- Looking for an opportunity of working on multiple projects excites you then
THIS IS the job for YOU !!
Roles And Responsibilities
- 5 years of hands-on experience in working with MERN / MEANstack
- At Least 3 years of experience in leading a team size of minimum 3-4 members
- Excellent communication, client handling and crisis management skills
- Great debugging and problem-solving skills
Location
Gachibowli, Hyderabad
Machine Learning (ML)
Data ScienceChatbot Developer
We are a Conversational AI- Product Development company which is located in the USA, Bangalore.
We are looking for a Senior Chatbot /Javascript Developer to join the Avaamo PSG(delivery) team.
Responsibilities:
- Independent team member for analyzing requirements, designing, coding, and implementing Conversation AI products.
- Its a product expert work closely with IT Managers and Business Groups to gather requirements and translate those into the required technical solution.
- Drive solution implementation using the Conversational design approach.
- Develop, deploy and maintain customized extensions to the Avaamo platform-specific to customer requirements.
- Conduct training and technical guidance sessions for partner and customer development teams.
- Evaluating reported defects and the correction of prioritized defects.
- Travel onsite to customer locations for close support.
- Document how to's and implement best practices for Avaamo product solutions.
Requirements:
- Strong programming experience in javascript, HTML/CSS.
- Experience of creating and consuming REST APIs and SOAP services.
- Strong knowledge and awareness of Web Technologies and current web trends.
- Working knowledge of Security in Web applications and services.
- experience in using the NodeJS framework with good understanding of the underlying architecture.
- Experience of deploying web applications on Linux servers in production environment.
- Excellent communication skills.
Good to haves:
- Full stack experience UI and UX design experience or insights
- Working knowledge of AI, ML and NLP.
- Experience of enterprise systems integration like MS Dynamics CRM, Salesforce, ServiceNow, MS Active Directory etc.
- Experience of building Single Sign On in web/mobile applications.
- Ability to learn latest technologies and handle small engineering teams.
education space catering to various B-Schools, Universities, and premium Institutes
nationally and internationally, having deep corporate connections and over 2 Lakh alumni.
Jaro education is also successfully catering to the needs of working professionals by offering
them varied choices in management and technology programs from reputed institutes /
universities / colleges for pursuing the course online.
With various academic achievements and accolades, Jaro Education is known for providing
students with the most innovative & successful online management and technology
programs in India.
Jaro is awarded with Best Employer for “Career Development and Leadership Grooming" By
Employer Branding Awards (EBA) in February 2016. We have received prestigious National
Level awards for our exceptional contribution in education industry.
Job Description:
1. Connecting with minimum 80 working professionals (prospective students) each day
from the leads/database present on leadsquared CRM
2. Generating a pool of prospects by identifying the need of upskilling depending on
the student’s area of interest
3. Helping prospective students with the detailed information about the programs
offered through phone or video counselling & create a strong pipeline
4. Ensure to meet daily deliverables & achieve weekly/monthly enrolment target
Remuneration – Ranging from 4 LPA to 6.25 LPA fixed + Monthly Variables
Working days - Monday to Saturday
Office Timings - 10:00 a.m. to 7:00 p.m.
The company has a wide distribution of networks locally and globally with its current 650 owned centres covering more than 40,000 locations. They have established themselves as a priority express service provider in the e-commerce B2C deliveries market with its customised services and strong footprint.
They are listed on NSE and BSE, and have 2900 highly skilled employees working across 650 offices all over India.
What you will do:
- Ensuring timely bill submission to assigned client by direct visit/help of subordinate
- Customer rate master updating in the system (Zero Deviation)
- Understanding of E-Invoicing and process
- GST Reconciliation wherever required
- Controlling over 60+, 90+, and 180+ days outstanding
- Timely posting of payment and debtors ledger
- Maintaining the assigned customer base
- Age debit/ credit note analysis and timely sharing the outcome with management, along with corrective action plan
- Visiting the customer and branch coordination
Desired Candidate Profile
What you must have:- Basic understanding of accounts, Credit Control, Billing, Collection, Credit/ Debit Note, Age Debt and DSO analysis, major customer bill submission/ issue resolution/ payment follow up, customer ledger eeconciliation, Contract Commercial Management /Customer rate master Update/GST
- Good communication and negotiation skills
- Good in coordination
Go Programming (Golang)Backend Engineer (GO Developer)
Remote Working | Engineering Team | Full-time
Candidates from Product development background only will be taken ahead.
The Impact you will create in the Job:
Build campaign generation services which can send app notifications at a speed of 10 million a minute.
Dashboards to show Real time key performance indicators to clients.
Develop complex user segmentation engines which creates segments on Terabytes of data within few seconds.
Leverage the power of Kubernetes to maintain clusters running inside VPC's across the world.
Building highly available & horizontally scalable platform services for ever growing data.
Use cloud-based services like AWS Lambda for blazing fast throughput & auto scalability.
You will build backend services and APIs to create scalable engineering systems.
As an individual contributor, you will tackle some of our broadest technical challenges that requires deep technical knowledge, hands-on software development and seamless collaboration with all functions.
You will envision and develop features that are highly reliable and fault tolerant to deliver a superior customer experience.
Collaborating various highly-functional teams in the company to meet deliverables throughout the software development lifecycle.
Identify and improvise areas of improvement through data insights and research.
What we look for?
3-6 years experience in developing high scale internet applications/API based services.
Worked with GoLang as a primary language
Experience with High scale real time architectures
Experience with queueing systems like RabbitMQ, Kafka etc
Experience with Elasticsearch would be a plus
Having hands on experience with Kubernetes would be a plus.
Understanding of SMTP protocol would be a plus
Experience with MTA will be an added advantage.
Very strong analytic and problem-solving skills.
Enjoys working at solving challenges that come with developing real time high scale applications.
Job Profile: Business Development Associate (BDA)
Description: You will start your journey at BYJU’S as an individual contributor working in a team to introduce and showcase the unique way in which BYJU’S-The Learning App help students learn better. You will also be responsible for mentoring these students and will play a role in their learning journey. Your key role will be to connect with students and parents across the country about one of the world’s most loved learning apps and how it will help students learn not just for exams, but way beyond.
This is an individual contributor role in an employee-oriented, high-performance environment that emphasizes on spreading the BYJU’s unique way of learning in your city. Your role will start with contacting potential customers (parents and students) to set up meetings, counsel the students on learning pedagogies and the BYJU’s personalized learning journey. You will be working 5 days a week with Mondays and Tuesdays being week-off. This hybrid model of sales will give you an exposure to the best of inside-sales and direct-sales. Please download the BYJU’s Learning App to understand the magic of the BYJU’s courses which has been widely accepted not just across thousands of towns in India but by millions of users across the globe. We look forward to having you onboard Team BYJU’s. All the best!
Business Development Associate - Direct Sales (On-Field Profile)
Sector: Sales
Locations: Across India
Working Days:5 days work week (Saturday and Sunday Mandatory working)
CTC: Rs. 10 Lakhs per annum (Rs.7 Lakhs per annum as Fixed pay and Rs. 3 Lakhs per annum as Incentive Pay) (Post Training)
Rs.5Lakhs per annum ( Rs.3 Lakhs per annum as Fixed pay and Rs. 2 Lakhs per annum as Incentive Pay) During the Training program of 2 months
Business Development Associate - Inside Sales (Office Profile)
Sector: Sales
Location: Bangalore, India
Working Days: 5 days work week (Saturday and Sunday Mandatory working)
CTC: Rs. 8 Lakhs per annum (Rs.5 Lakhs per annum as Fixed pay and Rs. 3 Lakhs per annum as Incentive Pay) (Post Training)
Rs.5Lakhs per annum ( Rs.3 Lakhs per annum as Fixed pay and Rs. 2 Lakhs per annum as Incentive Pay) During the Training program of 2 months
Based on your profile, we would like to shortlist you for a Video Interview Call with us after a brief interaction overcall.
Django
PythonCompany Introduction –
- Information Security & Data Analytics Series A funded company.
- Working in cutting edge technologies - Using AI for predictive intelligence and Facial Biometrics.
- Among Top 5 Cyber excellence companies globally (Holger Schulze awards)
- Bronze award for best startup of the year (Indian Express IT awards), only cyber Security Company in top 3.
- More than 100+ clients in India.
Job Description:-
Job Title: Python Developer
Key Requirements:-
- Mine data from structured and unstructured data sources.
- Extract data (text, images, and videos) from multiple documents in different formats.
- Extract information and intelligence from data.
- Extract data based on regular expressions.
- Collect data from structured RDBMS databases.
- Work closely with Project/Business/Research teams to provide mined data/intelligence for analysis.
- Should have strong exposure to core python skills like multiprocessing, multithreading, file handling, data structure like JSON, Data frames, and User Defined Data structure.
- Should have excellent knowledge of classes, file handling, memory manipulations.
- Strong Knowledge in Python.
- Strong exposure to frond end languages like CSS, JavaScript, Ajax etc.
- Should have exposure to requests, Frontera, scarpy-cluster, elastic-search, distributed computing tools like Kafka, Hbase, Redis, Zookeeper, restAPI.
- Should be familiar with *nix development environment.
- Knowledge of Django will be added advantage.
- Excellent knowledge on Web Crawling/Web scraping.
- Should have used scraping modules like Selenium, Scrapy, and Beautiful soup.
- Experience with text processing.
- Basics of databases. Good troubleshooting and debugging skills.
Experience : 1-4 Years Experiene
Education
B.Tech, MCA, Computer Engineering
We are hiring, young, enthusiastic, dynamic, smart and experienced individual to be a part of our expanding marketing chain of Casey Food division. If you have –
- A Bachelor’s degree, with sales as your core dream.
- Proven Sales Experience.
- Fantastic track record of meeting sales target.
- A passion towards multitasking and team building.
- Ability to work under pressure.
- Strong problem-solving, organizational and management skills.
- Excellent negotiation, convincing and consultative sales expertise.
- Effective communication skills.
- Exceptional customer orientation knowledge.
Then you are the one to whom we are searching for. Being the Sales head of a district, you will dispose the following job responsibilities:
- Manage sales operations in assigned district to achieve revenue goals.
- Supervise sales team members; the BSMs, on daily basis and provide guidance whenever needed.
- Identify skill gaps and conduct trainings to sales team.
- Work with team to implement new sales techniques to obtain profits.
- Assist in employee recruitment, promotion, retention and termination activities.
- Conduct employee performance evaluation and provide feedback for improvements.
- Contact potential customers and identify new business opportunities.
- Stay abreast with customer needs, market trends and competitors.
- Maintain clear and complete sales reports for management review.
- Build strong relationships with customers for business growth.
- Analyze sales performances and recommend improvements.
- Ensure that sales team follows company policies and procedures at all times.
- Develop promotional programs to increase sales and revenue.
- Plan and coordinate sales activities for assigned projects.
- Provide outstanding services and ensure customer satisfaction.
We are looking the following skill sets within a prospective candidate –
- Strong verbal and written communication skills.
- A versatile personality with above average organizational and planning skills.
- A person with critical thinking and problem solving ability.
- A good team player with creation and handling of team.
- A customer centric person with customer centric business agenda.
- An exemplar having capacity to analyze marketing trends, and promoting product, service and promotional activities.
- A person who can develop transparent marketing strategies to expand brand recognition.
Experience –
3 – 8 years in FMCG/Retail of Insurance Marketing.
CTC –
20,000 fixed as regular salary, and 5, 000 as TA. Total = 25,000.
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Software Engineer, Memorres