We are seeking an experienced, proactive Customer Success Associate to join our team and help nurture and grow relationships with our valued customers. You will be responsible for ensuring customer satisfaction, driving product adoption, and minimizing churn for our SaaS product. If you are passionate about delivering excellent customer service and have experience in managing customer success, we’d love to hear from you!
Responsibilities:
- Act as the main point of contact for our customers, helping them navigate our SaaS product
- Manage customer onboarding, ensuring smooth implementation and product adoption.
- Monitor customer health metrics and provide proactive outreach to prevent churn.
- Develop and maintain strong relationships with customers, understanding their goals, and aligning them with our product offerings.
- Respond to customer inquiries via email, Slack, or phone in a timely and professional manner.
- Collaborate with internal teams (sales, support, product) to resolve customer issues and improve the overall experience.
- Create and deliver product training sessions to customers, ensuring they maximize value from our platform.
Requirements:
- Proven experience in Customer Success or similar role in the SaaS industry.
- Experience in direct customer interactions.
- Excellent communication and relationship-building skills.
- Strong understanding of SaaS products
- Ability to identify customer needs and align them with product capabilities.
- Proactive mindset with problem-solving abilities and the ability to work independently.
- Experience using CRM tools (e.g., Salesforce, HubSpot) preferred.
- Have worked with direct interactions with Customer
- Strong organizational skills and attention to detail.
Preferred Qualifications:
- Experience working in a B2B SaaS environment.
- Knowledge of customer success metrics and how to manage them.

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Key Responsibilities:
- Monitor and manage accounts receivable to ensure timely payment collection.
- Follow up with clients/customers via phone, email, and letters regarding outstanding dues.
- Maintain accurate records of collections and payment status.
- Coordinate with internal departments to resolve billing discrepancies and disputes.
- Prepare recovery status reports and highlight overdue accounts to management.
- Recommend action plans for delinquent accounts and assist in initiating legal recovery, if required.
- Ensure compliance with internal financial policies and procedures.

Design, develop, and maintain scalable web applications using React.js.
Build and optimize Progressive Web Applications (PWAs) with offline capabilities, push notifications, and responsive design.
Implement mobile-first features and ensure cross-device compatibility.
Handle app packaging and distribution for various platforms (e.g., Android, iOS via PWA standards).
Collaborate with UI/UX designers and backend developers to deliver high-quality user experiences.
Design, build, and maintain a scalable component library to promote UI consistency and reusability across projects
Ensure cross-platform optimization and responsiveness of applications.
Optimize application performance and loading times.
Integrate APIs and manage state using modern tools (e.g., Redux, Context API).
Implement and manage push notifications and background sync features.
Advocate for and implement best practices in UI architecture, including modularity, theming, and performance optimization.
Stay up to date with the latest trends in Web development and PWA capabilities.
Hospitality services domain experience is a plus.
Strong problem-solving skills, with the ability to work independently and in a team.
Proficiency in Agile methodologies and software development best practices.
Experience with version control systems, particularly Git.
Roles and Responsibilities
1. Manage client relationships, and facilitators relationship at MHFAI for training and post-training support.
2. Ideate, design, and implement program that focused on post-training support for mental health first-aiders.
3. Leverage the new products of MHFAI to the clients that ensures implementation of mental health by building tools and guidelines (for organized groups).
4. Oversee and facilitate MHFAI instructors for training and upskilling.
5. Monitor and coordinate the MHFAI Awards program with all the stakeholders involved.
6. Draft and initiate scientific research, and create tools required at workplace to measure mental health.
7. Plan and manage webinars, events and activities to promote the idea of mental health at workplaces and educational institutions.
8. Draft, design, manage and implement guidelines / resources with focus on mental health for the benefit of organized groups.
9. Keep up-to-date with the latest trends and best practices in Learning and Development and / or mental health, and incorporate them into our training programs.
10. Manage the Learning and Development budget, ensuring that resources are allocated effectively and efficiently.
11. Provide support in other operational functions of MHFA as needed.
Requirements:
· 10-15 years in clinical work and / or mental health training
· Qualification: Education in Mental Health
· Experience in Clinical Practice / Research
· Exposure to mental health training and created content or training on Mental Health for Adult
· Experience of having previously worked in organized group is desirable


DevDarshan is a devotional platform launched by IIT graduates to promote the teachings of Indian culture and the Hindu way of life in India around the world. In the 21st century, where everything around is digitized then why not temples. That’s the idea behind DevDarshan.We’ve built a community of devotees from multiple Countries, through our Mobile Application that connects Temples and Devotees, have successfully raised seed investment and also started to generate revenue for the temples and Priests associated with us.Right now we are looking to grow our team and build new exciting features for devotees all around the world.
This is where you come in.
We are looking for a passionate and self-motivated individual to help our Web frontend too.
Requirements:
- Strong Design and User Experience. Have worked on building High Quality Web experiences and extremely focussed on coding for the best User Experience
- Experience in any frontend framework like ReactJS, VueJs
- Good understanding and experience of NoSQL and SQL Databases, which to be used when.
- Experience with CI/CD Systems like Jenkins, Github Actions.
- Some Experience with Realtime Databases/Systems or Socket based applications would be preferred.
- Some Experience with building Algorithms, Social Apps is preferred.
- Any experience with Handling Video Delivery like ffmpeg/HLS/WebRTC is preferred but not mandatory.
The Role
- You will be involved at all stages of the product development process, from design to development and deployment.
- You possess a passion for improving techniques, processes, tracking, and continuously improve our engineering practices and would work on a daily basis towards that
3+ years of experience developing Backends using NodeJS. Should be well versed with its asynchronous nature, event loop, promises, and callbacks.
Node expressProficient in Node.js and working knowledge of JavaScript, JQuery, AJAX, HTML, CSS, and frameworks ( React.js)
Experience in Node JS MVC framework and Rest API frameworks like Express.
Experience developing desktops.
Experience in Mongo DB.
Familiarity with using AWS components.
Postman for documenting/testing APIs.
English Content Writer Job Description
- Research industry-related topics (combining online sources)
- Write a clear marketing copy to promote our products/services
- Prepare well-structured drafts using Content Management Systems
- Proofread and edit blog posts before publication
- Submit work to editors for input and approval
- Coordinate with marketing and design teams to illustrate articles
- Conduct simple keyword research and use SEO guidelines to increase web traffic
- Promote content on social media
- Ensure all-around consistency (style, fonts, images, and tone)
- Update website content as needed
Web and SEO writing experience
Immediate Joining
IT Company
Full Time office Job


An analytics, software development and product focused company with a focus to create value for the various sectors of the Society. We try to use technology as a innovation for various problems people face and hence resulting in the upliftment of the people.
What we are looking
We are searching for an organized, ambitious .NET developer to generate software using .NET's infrastructure. The .NET developer's duties include sourcing project requirements, deciding on the most appropriate software solutions, and ensuring that developments are error-free. You should also ensure that the final products are well-presented and engaging.
Main characteristics of who we’re looking to hire in our company: Ability to complete projects, follow through, respect deadlines and come up with creative solutions. Willingness to learn and advance in his/her career and become a useful member of our team. Communicative, people person, team player, intelligent, curious and hard-workin.
Principal Responsibilities:
- Develop dynamic SPAs (single page applications).
- Test and deploy applications and systems.
- Hands on and implements complex AngularJS applications, directives, controllers, services.
- Deep functional knowledge or with Web Services (REST, SOAP, etc) is needed to be successful in this position.
- Ensure software meets all requirements of quality, security, modifiability, extensibility etc
Education Requirements:
- Graduated or pursuing BSc/BA in Computer Science, Engineering or a related field.
Training, Skills, Knowledge & Experience
- 3-5 years work experience as a developer.
- Development experience using Microsoft Asp.NET C#.
- Core web fundamentals: HTML5, CSS and JavaScript.
- Working knowledge of databases and database structure.
- Working experience on ASP.NET Web API.
- Working experience with source control Git.
- Solid understanding of Responsive Web Design and framework.
- Excellent troubleshooting and communication skills.
- Familiar with scrum methodology
HR Coordinater (female only)
Casey Group, an Odisha based FMCG Company looking for experienced female human resources-cum-sales coordinators to manage their marketing strategies and policies.
What You Will Do:
As a HR Coordinator you will make your impact in the organization by supporting the recruiting program and sales team in the following ways:
Recruitments:
- Understanding defined market attributes to assist in developing recruiting and sales strategies for long term and sustained growth.
- To coordinate with the field sales staff regarding their daily work report and daily sales report.
- To motivate the field sales team to achieve their sales target.
- To help in day to day recruitment cycle through job postings, formulating HR policies, attendance management of the field sales team.
- To manage the payroll processing.
- Preliminary screening of resumes and conducting interview sessions of the sales force.
- To organize training and seminar sessions for the new joiners.
- To organize sales order and manage sales inventories of dealers, distributors and stockiest of the company.
- To perform other admin duties as and when required.
Qualifications:
Required:
- Education: MBA or Equivalent Degree with HR and marketing specialization.
- Experience Required: 1-2 yaers
Preferred Skills:
- She should be smart and presentable in approach.
- She should have knowledge on various job sites and postings.
- She should be a versatile and dynamic personality.
- She should have knowledge on sales coordination.
- She should be capable to manage and handle sales team sitting in the corporate office.
- She should have knowledge of payrolls, coordination, motivation and execution.
- She must be an MBA in HR & Marketing.
- She must be an experienced person having at least 1 year of experience.
- Must own a laptop of her own.
Location: Bhubaneswar, Odisha
Shift Timing: 9.30a.m. -6.30p.m.
CTC: upto 18k p.m.
Fulltime associate
Skills: SFDC developer, classic, lightening, Apex, VF
Notice period : 60days
After shortlisting will schedule interview
1st round: Zoom( 1pm -5pm)
SFDC- Pune
5-8yrs-20lpa
8-10yrs-25lpa

