About us:
Astra is a cyber security SaaS company that makes otherwise chaotic pentests a breeze with its one of a kind Pentest Platform. Astra's continuous vulnerability scanner emulates hacker behavior to scan applications for 8300+ security tests. CTOs & CISOs love Astra because it helps them fix vulnerabilities in record time and move from DevOps to DevSecOps with Astra's CI/CD integrations.
Astra is loved by 650+ companies across the globe. In 2023 Astra uncovered 2 million+ vulnerabilities for its customers, saving customers $69M+ in potential losses due to security vulnerabilities.
We've been awarded by the President of France Mr. François Hollande at the La French Tech program and Prime Minister of India Shri Narendra Modi at the Global Conference on Cyber Security. Loom, MamaEarth, Muthoot Finance, Canara Robeco, ScripBox etc. are a few of Astra’s customers.
Role Overview:
We're looking to on-board an enthusiastic Customer Success Specialist who loves delighting customers. The role requires hand-holding customers during on-boarding and making them Astra-nauts (yes, that's what we call our customers & team members!) who are well versed with Astra's platform.
The role will also require collaboration with our sales, security and marketing team. We're a cyber security company with CTOs, engineering leaders & CISOs as our ICP, hence we'll prefer candidates who come with some understanding of principles of computer science.
Roles & Responsibilities:
- Ensuring a smooth customer on-boarding
- Championing product adoption
- Maintaining high NPS
- Ensuring renewals of the accounts assigned to you
- Understanding customer requirements and translating them into deliverables.
- You will be attending to customer emails and phone calls on a daily basis
- You will be looking after stakeholder management between various teams and customers.
- Experience working with brand image and promoting value through customer experience
- Building a rapport with the customers
- You will be up-selling and cross-selling complementary Astra products
- You will be ensuring timely delivery by communicating across teams
- Diligently maintain customer success platform
Requirements for this role:
- 1-3 years of experience in customer success
- Excellent written and verbal communication skills
- Technical knowledge required to work in a cyber security organization’s customer-facing role
- Ability to build rapport with the stakeholders
- Willingness to work in a remote setup
Benefits of joining the Astra Squad:
- Embrace the cosy remote work lifestyle.
- Feel the startup adrenaline pumping through your veins.
- Revel in our open, growth-centric ambiance; it's like a digital playground.
- Dive deep into the captivating world of cybersecurity.
- And yes, get ready for some unforgettable workcations—think Chikmagalur & Jim Corbett.
Shubham Vishwakarma
Full Stack Developer - Averlon
About Astra Security
About
Astra is a cyber security SaaS company that makes otherwise chaotic pentests a breeze with its one of a kind Pentest Platform. Astra's continuous vulnerability scanner emulates hacker behavior to scan applications for 9300+ security tests. CTOs & CISOs love Astra because it helps them fix vulnerabilities in record time and move from DevOps to DevSecOps with Astra's CI/CD integrations.
Astra is loved by 650+ companies across the globe. In 2023 Astra uncovered 2 million+ vulnerabilities for its customers, saving customers $69M+ in potential losses due to security vulnerabilities.
We've been awarded by the President of France Mr. François Hollande at the La French Tech program and Prime Minister of India Shri Narendra Modi at the Global Conference on Cyber Security. Loom, MamaEarth, Muthoot Finance, Canara Robeco, ScripBox etc. are a few of Astra’s customers.
More details right here: https://www.getastra.com/team-and-culture
Tech stack
Go Programming (Golang)
Python
React.js
NextJs (Next.js)
PHPCompany video
Candid answers by the company
Astra is a cyber security SaaS company that makes otherwise chaotic pentests a breeze with its one of a kind Pentest Platform. Astra's continuous vulnerability scanner emulates hacker behavior to scan applications for 9300+ security vulnerabilities.
Photos
Company social profiles
Similar jobs
We are looking for an experienced Content Writer with a strong understanding of the B2B or SaaS/Healthcare industry and writing content accordingly. As a content writer at Nirmitee, he/she will play a key role in creating compelling write-ups focused on that are best suited for our target audience and industry.
Roles and Responsibilities:
- Conduct deep research and write high-quality content in the form of website content, blogs, articles, case studies, newsletters, PR, etc.
- Implement the SEO best practices in writing to increase traffic and engagement through on-page SEO.
- Collaborate with the rest of the marketing, designers, and technical teams to ensure that you align with the company's voice.
- Write content according to the latest updates and industry standards, and align with the brand voice and tone.
- Regularly analyze the market and make necessary updates and changes to the website content to keep the site polished and updated.
- Identify the target audience and analyze customer needs to address content gaps and create content to fill these gaps.
Netsuite Technical Consultant
Job Summary:
• Work closely with functional consultants for the successful implementation of the
project.
• Provide NetSuite training and technical support to end-users throughout the
implementation.
• Provide technical support to clients as and when required post-implementation.
• Should have experience on Suite talk, Suite Builder, Suite Analytics, Suite Let.
• Perform integration, configuration, data migration and user access control settings
involving NetSuite.
• Development of Scripts and Workflows to Enhance NetSuite. Create, Maintain, &
Optimize existing NetSuite customizations
PHP
Laravel
CodeIgniterJob Description:
-
Should have hands-on experience in Web Development
-
Good understanding of PHP and Object-oriented programming paradigm.
-
Able to understand project requirement and handle project independently.
-
Strong learning capability.
-
Having a good knowledge of Jquery.
-
Framework experience would be beneficial.
-
Should be comfortable to work with the team.
-
Should be comfortable with work on any MVC based framework.
React Native
Swift
Objective C
Java
KotlinResponsibilities
- Advise and discuss with the team on the architecture and requirements.
- Bring your experience for mobile User Experience.
- Set up actions to ensure high level of quality and satisfaction
- Build and maintain efficient and reliable code.
- Support continuous improvement by investigating alternatives and technologies.
Skills
- Bachelor’s Degree in Informatics Engineering or similar
- Minimum of 4+ years work experience in similar roles
- Strong knowledge in Front-end frameworks (React Native)
- Strong knowledge in the mobile language (swift, objective-c, java, kotlin)
- Experience in unit testing and TDD.
- Advance knowledge in using testing frameworks ( Karma, Jest, Appium, Cypress ).
- Experience with Agile Methodologies (Scrum, Kanban)
- Experience in CI/CD
- Having a coaching profile, good communication skills is crucial to ensure good exchange and sharing of information within and outside of the train
- Being able to provide based on the audience synthetic or detailed information is mandatory
- Being curious to continuously learn and being a leader in your domain of expertise
- Immediate or very low availability
- Fluent in English - written and spoken (mandatory)
Android DevelopmentKotlinJava
PHPLaravelCodeIgniterKey Result Areas
- Min. 3 years of PHP coding experience in PHP frameworks
- Mandatory knowledge of any/all of these frameworks like CakePHP, Laravel, CI, Zend (Preferably CakePHP).
- Should have strong CORE PHP skills
- Should have strong MYSQL skills - Query writing, Indexing , Store procedure
- Should have API writing Skills with security.
React.js
Redux/Flux
JavascriptJob Description:-
- React.js with Redux and Typescript
- Experience working with Git, JIRA
- End to end responsibility from development to production.
- Work with product and design teams to translate designs and wireframes into high-quality products.
- Good written and verbal communication skills
- Eager to learn new things in technology
LaravelPHP
HTML/CSSJob Description:-
- Job Title:- PHP Developers
- :- 2-4 years
- Work Location:- CG Road, Ahmedabad
- Job Type: Full-time
- Day shift:- Monday to Saturday
- Office 10 to 7:30pm
Skills:-
- Strong experience with PHP / WordPress / Laravel. Laravel is a must.
- Strong experience with JavaScript / JQuery
- Experience with HTML / CSS
- Experience with MySQL with profiling and query optimization and Linux understanding is a must.
- In depth knowledge of object-oriented PHP and Laravel 5 PHP Framework
- Strong skills in PHP based framework
- Developers with deep knowledge and experience of building WordPress CMS websites, plugins, theme development & customization.
- Experience with MVC, Entity Framework, Webform, Web API, and business layer and front-end technologies Understanding of front-end technologies such as HTML5, CSS3
- Knowledge in AngularJS, NodeJS, MongoDB preferred.
- Solve complex performance problems and architectural challenges.
- Keep abreast of new trends and best practices in web development.
Go Programming (Golang)
Android DevelopmentJava
Follow CutshortShubham Vishwakarma
Full Stack Developer - Averlon