Customer Support Executive

Role Objective

We are seeking a Principal Python Engineer to lead the architecture, development, and scaling of our core backend systems. You will be responsible for defining technical standards, optimizing high-throughput distributed systems, and mentoring a team of senior developers. The ideal candidate has a deep mastery of the Python ecosystem and a proven track record of delivering enterprise-grade software.

Key Responsibilities

• System Architecture: Design and implement scalable, resilient, and secure microservices architectures using Python.
• Technical Leadership: Act as the final authority on technical decisions, code reviews, and architectural patterns.
• Performance Optimization: Identify and resolve complex bottlenecks in high-concurrency environments (using asyncio, multiprocessing, etc.).
• Infrastructure & Cloud: Oversee cloud-native deployments (AWS/Azure/GCP) using Docker, Kubernetes, and Terraform.
• Database Strategy: Design complex schemas and optimize queries across Relational (PostgreSQL) and NoSQL (MongoDB, Redis, Cassandra) databases.
• Mentorship: Lead by example through high-quality code and drive the professional growth of the engineering team.

Mandatory Skills & Requirements

• Python Mastery: 10+ years of professional experience with deep knowledge of Python internals, memory management, and advanced OOPS.
• Backend Frameworks: Extensive experience with FastAPI, Django, or Flask in a production environment.
• Distributed Systems: Proficiency with message brokers like Kafka, RabbitMQ, or Celery.
• Engineering Excellence: Strong command of TDD (Test Driven Development), CI/CD pipelines, and SOLID principles.
• Security: Deep understanding of OAuth2, JWT, and web security best practices (OWASP).
• Education: Bachelor’s or Master’s degree in Computer Science or a related engineering field.

Preferred / Bonus Skills

• Polyglot Experience: Proficiency in Go, Rust, or Java for high-performance modules.
• AI/ML Integration: Familiarity with integrating LLMs, LangChain, or PyTorch into production pipelines.
• Data Engineering: Experience with Big Data tools like Apache Spark or Snowflake.

Top 5 Mandatory Skills

1. Architectural Design: Ability to design end-to-end distributed systems from scratch.
2. Concurrency Mastery: Expert-level use of asyncio and parallel processing.
3. Database Optimization: Advanced PostgreSQL/NoSQL performance tuning.
4. DevOps & Scalability: Hands-on experience with Kubernetes and scaling applications for millions of users.
5. Technical Governance: Proven experience in setting coding standards and leading large-scale code reviews.

Backend Engineer - Oddr

About Oddr

Oddr is a modern enterprise platform purpose-built for professional services firms. We handle the financial nervous system of some of the world's most demanding clients - invoicing, payments, and revenue intelligence at scale. Our systems process high-stakes, high-volume financial workflows where correctness and reliability are non-negotiable. We're a small, senior-leaning team. Engineers here own systems end to-end, make real architectural decisions, and ship things that matter.

The Role

This is a deep, hands-on individual contributor role. You'll be working on the core backend platform - designing APIs, building scalable workflows, hardening infrastructure, and setting the technical bar for the team around you. You won't be managing people, but you'll naturally

raise everyone's game through code reviews, technical guidance, and the quality of your own work. If you thrive in environments with high ownership, low bureaucracy, and genuinely hard problems, this is the role for you.

What You'll Do

Core Platform Development

Design and build reliable, scalable backend systems using .NET Core. Architect RESTful APIs and business workflow orchestration that hold up under real enterprise load. Make considered tradeoffs between correctness, performance, and maintainability.

Cloud & Infrastructure

Own backend services on Microsoft Azure - app services, databases, messaging, storage, and access management. Work closely with DevOps to improve deployment pipelines and infrastructure reliability.

CI/CD & DevOps Collaboration

Support and improve CI/CD pipelines for fast, safe deployments. Bring a production-minded perspective to automation, rollback strategies, and release confidence.

Security & Compliance

Proactively embed security into the development process - secure coding practices, data protection, access controls, and compliance awareness relevant to enterprise financial systems.

Quality & Observability

Set standards for testing (unit, integration, e2e), code review, and observability. You should care deeply about knowing when things break before customers do.

Technical Mentorship

Unblock engineers around you. Share context, raise the quality of code reviews, and help the

team develop good engineering intuition - without needing a management title to do it.

What We're Looking For

Required

• 6 -10 years of backend engineering experience with strong depth in .NET Core.

• Solid understanding of RESTful API design, service architecture, and distributed systems.

• Strong relational database skills - schema design, query optimization, indexing (PostgreSQL or SQL Server)• Security-conscious mindset with practical experience applying secure coding practices

• Ability to operate independently in a fast-moving, ambiguous environment

Strong Plus

• Experience with multi-tenant SaaS architecture and tenant isolation patterns

• Hands-on experience with Microsoft Azure (App Services, SQL, Service Bus, Key Vault, etc.)

• Experience with CI/CD tooling and deployment automation

• Background in financial systems - payments, invoicing, reconciliation, audit trails

• Exposure to event-driven architecture, background job processing,and async workflows.

• Prior experience in a tech lead, staff engineer, or equivalent hands-on senior role.

What We Offer

• Competitive salary and benefits

• A small team where your decisions actually shape the product

• Hard problems worth solving - no ticket-factory work

• Flexibility and trust to get things done your way

Roles & Responsibilities:

Job Description:

• Adobe has three cloud solutions: Creative Cloud, Document Cloud and Marketing Cloud. As part of Adobe’s Global Business Direct (GBD) process, the Inbound Sales Manager (ISM) is responsible to handle the sales for two out of these: Creative Cloud and Document Cloud. Sales can be made through multichannel: inbound chats, calls and emails across different Geos like NA, EMEA and APAC. While new customer acquisition always remains a priority, an ISM also needs to be able to up-sell/cross sell to existing customers by way of consultative selling.
  
  Responsibilities:
  
  
• An Inbound Sales Manager is accountable for driving and generating revenue for the business unit working on inbound sales inquiries on phone calls or chats
• Deliver the quarterly target as assigned by the business and achieve growth on critical products like Adobe Sign, Substance and Stock
• Generate incremental revenue from the existing customers by up-selling additional products and services
• Understands pipeline management, working on opportunities/leads on SalesForce and be able to present a report on a weekly basis to the leadership team
• Maintain exceptional level of service quality through CSAT(Customer satisfaction)
• Identify opportunities where a product specialist team can be involved to increase the deal size. Set up and attend the demos with them
• Should be well versed with Adobe’s solution/products that he/she will be responsible to position or sell
  
  

Requirements:

• Graduation is a must for this role

• Should have excellent communication and presentation skills

• Proven quick learner, who can understand and be able to position Adobe products and newage Solutions

• An ideal candidate should be "passionate" about inside sales as a profession & a believer in the ideology that inside sales is the present & future of sales

• Should have the skills to engage a customer and seek more areas of revenue

realization(value selling Vs. Transaction selling)

• Preferred experience in North American sales/support process and understanding the nuances of selling in this region

• Should multitask and be comfortable switching between phone and chat to address multiple customer queries at the same time

• Candidates with prior IT Sales background with an understanding of SaaS and licensing will be a plus

• Should possess sound understanding of the sales cycle/Inside Sales model and consultative selling approach. Basic understanding of sales techniques like BANT, Sales funnel, and pipeline management is desired

• Should be willing to work in all Geos: NA, APAC and EMEA

• Should have a minimum typing speed of 40 words per minute for Chat

Job Description:

• Bachelor’s or Master’s degree in Computer Science, Engineering, or a related field.
• 7+ years of experience in backend development, with proficiency in Python and/or Golang.
• Strong experience in front-end technologies, particularly React.
• Familiarity with cloud platforms (AWS, GCP, or Azure) and containerization tools like Docker and Kubernetes.
• Knowledge of Apache Spark is highly preferred.
• Solid understanding of database technologies, both relational (e.g., PostgreSQL, MySQL) and NoSQL (e.g., MongoDB, Cassandra).
• Experience with CI/CD pipelines and automated testing frameworks.
• Excellent problem-solving skills and a proactive attitude toward tackling challenges

Job description

We are seeking a highly skilled and experienced Backend Developer to join our team at Infomance. The ideal candidate will have a minimum of 3 years of hands-on experience in developing and managing WordPress websites, deploying sites on AWS, and managing servers through cPanel. This role is critical in ensuring the seamless performance, security, and scalability of our web platform.

Key Responsibilities:

• Develop and maintain the server end of our WordPress website.
• Manage and optimize the AWS server environment to ensure high performance and reliability.
• Deploy and manage WordPress sites on AWS.
• Utilize cPanel for server management, including setting up and configuring domains, email accounts, databases, and other hosting features.
• Collaborate with front-end developers to integrate user-facing elements with server-side logic.
• Ensure the security and integrity of the website and server infrastructure.
• Troubleshoot and resolve website and server issues promptly.
• Implement and maintain automated backup and disaster recovery solutions.
• Monitor server performance and optimize for speed and efficiency.
• Stay updated with the latest industry trends and technologies to ensure our platform remains at the cutting edge.

Required Skills:

1.. WordPress Development:

• Proficient in PHP, MySQL, HTML, CSS, and JavaScript.
• Experience in developing custom WordPress themes and plugins.
• Understanding of WordPress core and architecture.

2.. AWS (Amazon Web Services):

• Extensive experience with EC2, S3, RDS, and other relevant AWS services.
• Expertise in deploying and managing WordPress sites on AWS.
• Knowledge of AWS security best practices.

3.. Server Management:

• Proficiency with cPanel for server management.
• Experience in setting up and configuring domains, email accounts, and databases using cPanel.
• Ability to optimize server performance and ensure reliability.

4.. Version Control Systems:

• Experience with Git for version control and collaboration.
• Understanding of best practices for code management and deployment.

5.. API Integration:

• Familiarity with RESTful APIs and third-party integrations.
• Ability to implement and manage API connections effectively.

6.. Security:

• Strong understanding of web and server security practices.
• Experience in implementing security measures to protect the website and server infrastructure.

7.. Problem-Solving:

• Excellent troubleshooting skills.
• Ability to diagnose and resolve website and server issues promptly.

8.. Performance Optimization:

• Knowledge of techniques to optimize website speed and efficiency.
• Experience with caching, load balancing, and other performance-enhancing practices.

9.. Backup and Recovery:

• Experience in implementing automated backup solutions.
• Ability to manage disaster recovery processes effectively.

10.. Collaboration and Communication:

• Strong communication skills for working with cross-functional teams.
• Ability to collaborate effectively with front-end developers and other stakeholders.

Preferred Qualifications:

• Experience with full-stack development on WordPress.
• Knowledge of serverless architectures and microservices.
• Experience with other cloud platforms like Google Cloud or Azure.
• Understanding of DevOps practices and CI/CD pipelines.

We are looking for a Technology Leader to help us build the next-generation InsureTech platform from scratch. You will work with an amazing set of engineers on some of the most challenging tech problems and impact million of lives. 

Responsibilities:

- Define the technical architecture for Vital

- Complete responsibility of the development of the backend, web app, and the native app

- Recruit, manage and mentor a team of frontend developers, backend developers and quality engineers

- Ensure timely delivery of all features 

- 50% of the time will be in the actual development and 50% in code reviews, management and building the team

Requirements:

- 10+ years of application development experience in a good product company

- Expert knowledge of data structures, algorithms, databases, and caching technologies

- Must have managed a team of developers and QA engineers

- Must be hands-on with coding and development

- Undergrad CS degree from NIT or a good regional college is a MUST

Key Job Purpose: Responsible for demand acquisition from all the channels in a specific zone

Key Tasks/Responsibilities:
1. Discovery of small medium enterprises/ traders within the region and building supply pipeline for all operating routes
2. Provide requisite support to the team in negotiation & closure
3. Conduct regular outreach through calls/ in - person meetings with clients and team
4. Achieve monthly targets
5. Build effective teams and manage productivity of team members to deliver the results
6. Engagement of customers during free trial

Incentive- Profit sharing on monthly sales achieved.