Customer Support Executive

Role Description:

* Lead generation: Generate new customer leads through various Inbound & outbound calls and provide a healthy sale pipeline.

* Customer Assessment: Evaluate the financial situation of customers, including their income, expenses and outstanding debts, to understand their eligibility for the debt relief program.

* Debt Counseling: Provide guidance on the debt settlement process, including budgeting, savings plans, etc.

* Program Enrollment: Assist customers in enrolling in the debt relief program, explaining program benefits, requirements and next steps.

* Documentation: Ensure all necessary documentation is collected, verified and accurately recorded in the customer management system.

* Relationship management: Maintain regular contact with customers to monitor progress, address anyconcerns and encourage program adherence.

* Lead Management: Utilize the company’s CRM system to update and manage customer interactions, ensuring timely follow-up and proper lead categorization.

* Compliance: Adhere to all regulatory and company guidelines while providing debt relief solutions, maintaining the highest standards of ethics and integrity.

* Targets: Achieving the assigned monthly sales targets.

* Collaboration: Work with other departments to provide feedback on customer needs and preferences, contributing to the evolution of current programs/ development of new programs.

We are seeking a skilled SailPoint IdentityIQ Developer to join our Identity and Access Management (IAM) team. The ideal candidate will be responsible for designing, developing, implementing, and supporting SailPoint IIQ solutions to manage user identities, entitlements, and access privileges across the enterprise.

Key Responsibilities:

• Design and implement SailPoint IIQ solutions including lifecycle events, certifications, policies, and workflows.
• Develop custom connectors and integrate SailPoint with various systems (e.g., Active Directory, databases, cloud platforms).
• Configure and customize SailPoint IIQ components such as rules, roles, policies, and tasks.
• Perform application onboarding and connector development.
• Troubleshoot and resolve issues related to identity provisioning and access governance.
• Collaborate with cross-functional teams including security, compliance, and application owners.
• Maintain documentation for configurations, processes, and procedures.
• Participate in code reviews, testing, and deployment activities.
• Ensure compliance with security policies and regulatory requirements.

Required Skills & Qualifications:

• 3+ years of hands-on experience with SailPoint IdentityIQ.
• Strong understanding of IAM concepts: provisioning, de-provisioning, RBAC, SOD, access reviews.
• Proficiency in Java, BeanShell, XML, and web services (REST/SOAP).
• Experience with directory services (LDAP, Active Directory) and databases (SQL).
• Familiarity with cloud platforms (AWS, Azure, GCP) is a plus.
• Strong problem-solving and analytical skills.
• Excellent communication and documentation skills.

Job Title: Business Development Executive (BDE) – IT Sales | Coimbatore / Tamil Nadu

Location: Coimbatore, Tamil Nadu (On-site preferred; local candidates only)

Experience Required: Minimum 3 years in B2B IT Sales

Industry: Information Technology / Software Solutions

About the Role:

We are looking for a Business Development Executive (BDE) with strong experience in B2B IT sales, client handling, and revenue growth. The ideal candidate will have a proven track record in acquiring and managing clients, handling end-to-end sales cycles, and driving business growth through consultative selling.

Key Responsibilities:

• Identify and develop new business opportunities in the IT / software services domain.
• Handle end-to-end client management — from lead generation to deal closure.
• Maintain strong relationships with existing and new clients to ensure repeat business.
• Develop and execute revenue growth strategies.
• Prepare business proposals, quotations, and sales presentations.
• Achieve monthly and quarterly sales targets.
• Work closely with the technical and delivery teams to ensure client satisfaction.

Required Skills & Experience:

• Minimum 3 years of experience in B2B IT Sales (not EdTech or educational sales).
• Proven track record in client acquisition, revenue management, and account handling.
• Excellent communication and negotiation skills.
• Strong understanding of IT products, services, and market trends.
• Self-driven and target-oriented professional.
• Must be based in Coimbatore or Tamil Nadu and available for on-site meetings when required.

Preferred Background:

• Experience in software development services, IT consulting, or SaaS sales.
• Prior exposure to domestic or international B2B clients.
• Candidates with an existing client network will be preferred.

Compensation:

Competitive salary + performance-based incentives

Requirements

• We are looking for a great JavaScript developer who is proficient with React.js. Your primary focus will be on developing user interface components and implementing them following well-known React.js workflows (such as Flux or Redux). 

• You will ensure that these components and the overall application are robust and easy to maintain. - You will coordinate with the rest of the team working on different layers of the infrastructure. Therefore, a commitment to collaborative problem solving, sophisticated design, and quality product is important.

Skills And Qualifications

• Good understanding of advanced JavaScript libraries and frameworks  ReactJS or Vue JS
• Developing new user-facing features using React.js 
• Experience with popular React.js workflows (such as Flux or Redux)
• Strong proficiency in JavaScript, including DOM manipulation and the JavaScript object model 
• Thorough understanding of React.js and its core principles 
• Knowledge of isomorphic React is a plus - Familiarity with RESTful APIs 
• Knowledge of modern authorisation mechanisms, such as JSON Web Token
• Familiarity with modern front-end build pipelines and tools - Experience with common front-end development tools such as Babel, Webpack, NPM, etc. 
• Ability to understand business requirements and translate them into technical requirements
• Building reusable components and front-end libraries for future use
• Proficient understanding of web markup, including HTML5, CSS3
• Proficient understanding of client-side scripting and JavaScript frameworks, including jQuery
• Good understanding of asynchronous request handling, partial page updates, and AJAX

• Proficient understanding of cross-browser compatibility issues and ways to work around them.
• Proficient understanding of code versioning tools, such as Git / Mercurial / SVN
• Research new technology trends, come up with suggestions and roll out the same
• Expertise in building UI for cross-platform web application.
• Ability to write high-performance, reusable code for UI components.
• Must be a self-starter with a passion to stay current with the newest online technologies.
• Passion for performance debugging and benchmarking
• Excellent communication and problem solving skills. 

Responsibilities:

• Be the analytical expert in Kaleidofin, managing ambiguous problems by using data to execute sophisticated quantitative modeling and deliver actionable insights.
• Develop comprehensive skills including project management, business judgment, analytical problem solving and technical depth.
• Become an expert on data and trends, both internal and external to Kaleidofin.
• Communicate key state of the business metrics and develop dashboards to enable teams to understand business metrics independently.
• Collaborate with stakeholders across teams to drive data analysis for key business questions, communicate insights and drive the planning process with company executives.
• Automate scheduling and distribution of reports and support auditing and value realization.
• Partner with enterprise architects to define and ensure proposed.
• Business Intelligence solutions adhere to an enterprise reference architecture.
• Design robust data-centric solutions and architecture that incorporates technology and strong BI solutions to scale up and eliminate repetitive tasks

Requirements:

• Experience leading development efforts through all phases of SDLC.
• 5+ years "hands-on" experience designing Analytics and Business Intelligence solutions.
• Experience with Quicksight, PowerBI, Tableau and Qlik is a plus.
• Hands on experience in SQL, data management, and scripting (preferably Python).
• Strong data visualisation design skills, data modeling and inference skills.
• Hands-on and experience in managing small teams.
• Financial services experience preferred, but not mandatory.
• Strong knowledge of architectural principles, tools, frameworks, and best practices.
• Excellent communication and presentation skills to communicate and collaborate with all levels of the organisation.
• Team handling preferred for 5+yrs experience candidates.
• Notice period less than 30 days.

We are looking for a Tech with a proficiency in backend technologies to design, develop a new state-of-the-art, paradigm changing product in software development. Responsibilities include evaluating technologies, developing proof-of concept prototypes, designing, and developing complete end-to-end products.

What would you be doing?

• should be able to mentor, guide, and train other engineers.
• should also be able to work with different stakeholders such as business owners, leadership, and customers.
• able to evaluate the business requirements, performance constraints, trade-offs and system limitations when developing software.
• should be well versed with new technologies and software development practices and be able to judge the trade-offs to make well thought out decisions, design choices and build the system for extensibility and robustness.
• The Django developer will be part of the core engineering team, entrusted with the complete architecture, design and development of the product.
• Work on a great product which empowers next generation entrepreneurs from its early phase

What makes you a suitable candidate?

• 1+ years of experience in designing and developing large scale, complex software applications
• Strong analytical, problem solving and design skills
• Strong knowledge of data structure, algorithms, and coding
• Proven experience in any high-level programming languages like Python, Django, DRF, Elasticsearch etc
• Knowledge of MVC architecture and hands-on experience with Spring, Spring security, Spring boot, and Hibernate framework
• Proven experience in database technologies (SQL, NoSQL, MongoDB).
• Working knowledge of developing Restful Micro services, ORM technologies etc
• Experience in container-based deployments
• Working experience in Amazon DynamoDB, Docker, AWS-Lambda
• Experience with Messaging technologies like Kakfa, RabbitMQ, redis etc
• Ability to multitask
• Good communication, organizational and leadership skills

1. Experience in Website Development.

2. To create web pages through HTML and CSS in alignment with PSD design and themify them. In other words, combine interface design concepts with digital design.

3. The candidate should have hands-on experience in Adobe Photoshop and Adobe creative suite. And should be proficient enough in designing the UI of websites with great user experience.

4. Ability to translate business requirements into system design and perform as per the needs.Capable enough to analyze the user’s choice over graphics and animation needs.

5. Conduct testing of completed applications to assess user experience.

6. Use coding to develop the aesthetics implemented within a website, from the layout menus and drop-down options to colours and fonts.

7. Ensuring all interactions are intuitive and convenient for the audience.

8. Collaborate with back-end web developers and programmers to improve usability.

9. Ensure that the website is optimized for various devices.

10. Coordinate with the testing team and work closely with them and implement the changes as asked by them.

11. The candidate must be ready to take responsibility, ownership of code, be independent, and at the same time is open to learning something new.

12. Basic knowledge of PHP.