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Customer Support Executive
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Customer Support Executive

MOHAMMAD FAIZ's profile picture
Posted by MOHAMMAD FAIZ
0 - 3 yrs
₹2L - ₹4L / yr
Jaipur
Skills
Customer Service
Customer Relationship Management (CRM)
Customer Support
Customer Success
Customer Retention
English Proficiency
Sales
Business Development

Job Role: Customer Support Executive (Jaipur)

Location: Jaipur (On-site)

Employment Type: Full-time, Permanent

Shifts: Rotational; Night shifts as per business requirement

Experience: Freshers to 3 years


Compensation:

  • International Process: ₹23,000 – ₹34,000 CTC/month
  • Domestic Process (if applicable): ₹12,000 – ₹22,000 CTC/month


Role Overview

We are hiring Customer Support Executives for our International (Voice/Chat/Email) process in Jaipur. You will handle customer queries professionally, ensure timely resolution, and deliver a great customer experience.


Key Responsibilities

  • Handle customer queries via phone calls, emails, and chats.
  • Diagnose issues, provide accurate resolutions, and escalate when needed.
  • Document interactions in CRM/tools and follow defined SLA/TAT.
  • Collaborate with team/lead to improve customer satisfaction and KPIs.


Must-Have Skills

  • Excellent English communication (spoken and written).
  • Customer first mindset; active listening and problem-solving.
  • Typing accuracy and basic computer proficiency.
  • Willingness to work night/rotational shifts for international support.


Eligibility

  • Undergraduates/Graduates/Postgraduates are welcome.
  • Freshers and experienced candidates (up to 3 years) can apply.
  • Immediate joiners preferred.


Benefits

  • Cab facility for night shifts (as per company policy).
  • One-time meal during shifts (as applicable).
  • Performance incentives and growth opportunities.
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Shubham Vishwakarma

Full Stack Developer - Averlon
I had an amazing experience. It was a delight getting interviewed via Cutshort. The entire end to end process was amazing. I would like to mention Reshika, she was just amazing wrt guiding me through the process. Thank you team.
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About Growing Stars Consulting India

Founded :
2023
Type :
Services
Size :
20-100
Stage :
Bootstrapped

About

N/A

Company social profiles

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