Job Role: Customer Support Executive (Jaipur)
Location: Jaipur (On-site)
Employment Type: Full-time, Permanent
Shifts: Rotational; Night shifts as per business requirement
Experience: Freshers to 3 years
Compensation:
- International Process: ₹23,000 – ₹34,000 CTC/month
- Domestic Process (if applicable): ₹12,000 – ₹22,000 CTC/month
Role Overview
We are hiring Customer Support Executives for our International (Voice/Chat/Email) process in Jaipur. You will handle customer queries professionally, ensure timely resolution, and deliver a great customer experience.
Key Responsibilities
- Handle customer queries via phone calls, emails, and chats.
- Diagnose issues, provide accurate resolutions, and escalate when needed.
- Document interactions in CRM/tools and follow defined SLA/TAT.
- Collaborate with team/lead to improve customer satisfaction and KPIs.
Must-Have Skills
- Excellent English communication (spoken and written).
- Customer first mindset; active listening and problem-solving.
- Typing accuracy and basic computer proficiency.
- Willingness to work night/rotational shifts for international support.
Eligibility
- Undergraduates/Graduates/Postgraduates are welcome.
- Freshers and experienced candidates (up to 3 years) can apply.
- Immediate joiners preferred.
Benefits
- Cab facility for night shifts (as per company policy).
- One-time meal during shifts (as applicable).
- Performance incentives and growth opportunities.
Shubham Vishwakarma
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self-expression. At Condé Nast, we encourage the imaginative and celebrate the extraordinary. We
are a media company for the future, with a remarkable past. We are Condé Nast, and It Starts Here.
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Full Stack Developer - Averlon