Customer Support Executive

We are looking for a competitive and trustworthy Sales Executive to help us build up our business activities.

Sales Executive responsibilities include discovering and pursuing new sales prospects, negotiating deals and maintaining customer satisfaction. If you have excellent communication skills and feel comfortable reaching out to potential customers to demonstrate our services and products through email and phone, we’d like to meet you.

Ultimately, you’ll help us meet and surpass business expectations and contribute to our company’s rapid and sustainable growth.

About the role:

We’re seeking a qualified Sales Manager to sell Whitehat Jr’s product that our customers have grown to rely on. The Sales Manager will utilise their skills to generate high quality leads, build a strong relationship with customers and close deals. The ideal candidate will be a quick learner with strong negotiating skills, and demonstrate the ability to showcase our offerings in a compelling way.

Role details:

Scope: Exceed targets for New Sales, Referrals or Renewals, in an individual contributor role

Work Location: Remote online work until offices reopen, candidate may be based anywhere in India

Working days: 6 working days with 1 day-off which may be during week

Shifts (subject to change): shift start hour will be after 6 AM and shift end hour before 12 midnight (For day shifts), shift start hour will be after 7 PM and shift end hour before 10 AM (For night shift)

Mandatory Language Fluency: English, Hindi

Laptop/Wi-fi: candidates to use their own laptops, wi-fi will be reimbursed

Qualifications:

• Proven B2C Sales track record of exceeding targets, >2 years of Sales experience
• Fluency in English and Hindi, ability and willingness to deliver in a high pressure environment
• Excellent communication, interpersonal, problem-solving, presentation, and organisational skills.
• Ability to counsel a parent for the child's future
• Comfortable with changing shift timings so that we may serve our customers better
• Graduation is not mandatory for candidates with 3+ years of experience
• Working knowledge of Salesforce, spreadsheets (Excel, Google Sheets ) and powerpoint

Company Overview: Abracon is a leading global supplier of Timing, Power, and RF Components, dedicated to transforming ideas into innovative products that meet the challenges of tomorrow.

Position Summary: We are seeking a skilled Product Engineer to join our Global Support Team, focusing on our Power and Magnetic product line. This role involves supporting components vital for power and filtering circuitry, including RF and Power inductors, Common mode Chokes (CMC), Transformers, Ethernet magnetics, ferrite beads, Supercapacitors and other power management components.

Work Environment: The successful candidate will be positioned as a full-time employee at Abracon’s Center of Excellence located in Bangalore, India. The candidate will have the option to engage in a hybrid work-from-home arrangement.

Growth Opportunity:

• Pioneer new technologies at the forefront of innovation in an innovative work environment.
• Engage in cross-functional collaboration to enhance professional skills in customer-facing sales, marketing, and product manufacturing.
• Work with Teir 1 customers worldwide to build next generation devices used in our daily personal and professional lives.
• Opportunities for career advancement and meaningful impact in product development that shapes our future technologies.
• Learn from industry experts and master fundamental components essential to all electronic devices.

Key Responsibilities:

• Lead product design, development, and quality enhancement initiatives.
• Collaborate with global teams in manufacturing, product management, and quality assurance to translate concepts into production.
• Provide comprehensive product support to sales teams, assisting customers with new designs and product recommendations.
• Contribute to the development of the product roadmap for Power and Magnetic products, aligning with market needs and trends.
• Develop and execute test plans essential for development and design validation.
• Develop and maintain engineering records such as Source Control Documents (SCDs), Engineering Change and/or Process Control Notifications (ECN/PCN), and End of Life declarations (EOL)
• Create market-facing technical articles, including technical briefings and white papers, showcasing products and demonstrating solutions for specific applications.
• Drive continuous improvement initiatives to streamline internal processes.
• Ensure compliance with regulatory requirements and industry standards.

Qualifications:

• Bachelor's degree in Electrical Engineering, Electronics Engineering, Instrumentation Engineering, Material Sciences or related field. Advanced degree (Master's or PhD) preferred.5+ years' experience as an electrical / component / applications / NPI / product engineer
• Demonstrated expertise in product design and development within the power and magnetics electronic components industry.
• In-depth understanding of electromagnetic materials and their applications is a plus.
• Deep knowledge of electrical circuit theory, electromagnetic principles, and power electronics.
• Excellent communication skills, with the ability to collaborate effectively across diverse teams and communicate technical concepts to non-technical stakeholders in multiple time zones.
• Ability to understand engineering concepts, research and effectively create white papers, application notes, technical briefs and other product-focused collateral.
• Strong multitasking abilities and proficiency in working independently in a fast-paced environment.
• Strong ability using hands to perform component analysis and testing, PCB assemble and soldering.
• Ability to use standard test equipment including oscilloscopes, Impedance Analyzers, LCR equipment, spectrum & network analyzers, DMM’s, frequency counters, programmable power supplies, temperature chambers, HIPOT equipment, etc. is essential
• Working knowledge of networking technology like 802.3 wired Ethernet and 802.11 wireless technology used as the communication backbone in the laboratory.
• Experience with PCB design for production and/or reference designs. PCB design includes capability to design from customer requirements using schematic capture, implementing PCB design rules, performing circuit simulation and creating multi-layered PCB layouts.
• Previous experience using single-board computers (SBC) like Raspberry Pi, Arduino, etc. is preferred.
• Familiarity with scripting languages, like Python is preferred.

Come join our team! Excellence through teamwork drives the company culture at Abracon. We provide opportunities and support for your professional growth and empower each other in exercising our individual strengths. With a broad portfolio of passive and electromechanical timing, synchronization, power, connectivity and RF antenna solutions and more, Abracon helps engineers transform their ideas into products that meet future customer needs. For more information about Abracon, visit www.abracon.com

About Us:

We’re a startup based in Hyderabad. We focus on making speech, text & structured data actionable. We are building an exciting range of products, and have paying customers.

Job Description

We are seeking an experienced Java Developer to join our dynamic team. The ideal candidate

will have 5 to 8 years of hands-on experience in Java development, with a strong understanding

of software  development principles and methodologies. The Java Developer will be

responsible for designing, developing, and maintaining high-quality software solutions that

meet our clients' needs.

  Responsibilities:

·      Designing, developing, and maintaining high-performance and scalable Java applications.

·      Collaborating with cross-functional teams to define, design, and ship new features.

·      Writing clean, maintainable, and efficient code following best practices.

·      Participating in code reviews and providing constructive feedback to peers.

·      Troubleshooting, debugging, and resolving technical issues in a timely manner.

·      Ensuring the performance, security, and scalability of applications.

·      Staying updated with the latest industry trends, technologies, and best practices.

·      Mentoring junior developers and assisting in their professional growth.

·      Develop Spring based server-side components of Enterprise applications.

·      Build self-dependent modules which can integrate with external applications.

·      Develop and manage well-functioning databases and applications

·      Test software to ensure responsiveness and efficiency

What we will bring to the table:

·      Focused opportunity to work on cutting edge technologies

·      Exposure to key customers in India and abroad

·      Work closely with senior leadership that has already developed world class products

·      A learning environment

·      Challenging problems to solve

• Developing and maintaining all server-side network components.
• Ensuring optimal performance of the central database and responsiveness to front-end requests.
• Collaborating with front-end developers on the integration of elements.
• Designing customer-facing UI and back-end services for various business processes.
• Developing high-performance applications by writing testable, reusable, and efficient code.
• Implementing effective security protocols, data protection measures, and storage solutions.
• Running diagnostic tests, repairing defects, and providing technical support.
• Documenting Node.js processes, including database schemas, as well as preparing reports.
• Recommending and implementing improvements to processes and technologies.
• Keeping informed of advancements in the field of Node.js development.

• Experience with client-focused solution architecture consulting, inclusive of project planning, estimating and resourcing.
• Write quality, maintainable code with extensive test coverage in a fast-paced professional software engineering environment.
• Experience in creating and maintaining dev-ops related scripts for enterprise applications.
• Technical delivery experience across the entire SDLC, with deep expertise in software development; at a minimum backend systems like JAVA (version 8+), JavaScript.
• Experience of formal project management environments, including Agile.
• Experience in creating low level designs of the entire applications including servers, deployments and workflows.
• Has an extensive and consistent ability of delivering complex projects throughout life cycle.
• Experience managing the development and delivery of commercial websites.
• Experience managing or leading a team of multi-skilled engineers, developers and QAs.

• Research and understand motivational factors in people
• Understand brand requirements, objectives, and audience demographics
• Create campaigns and experiences on Rippl using the available frameworks that are engaging and exciting (for example, an experience on Rippl is 'Submit a picture of yourself wearing red jeans, and win a badge from a brand)
• Generate insights for audiences around media, brands, consumers, and experiences

• Understand how products work and what makes people tick
• Are a creative problem solver, typically with outlandish ideas
• Know how to capture and engage people’s attention
• Have an unending appetite to learn, with an unquenchable drive to succeed
• Are aware and conversant with social media / trends etc.....
• Have great writing / content skills

We are looking for an experienced top-notch Software Engineer to grow with our development team. As a Node.js engineer, you will be involved from conception to completion with projects that are technologically sound and impactful.

What you will do: 

1. Work on existing software solutions or new systems on the specified programming language.
2. Translating designs and wireframes into high-quality code. 
3. Ensure the best possible performance, quality of the solution you are working on. 
4. Working closely with business analysts, software engineers, product managers, designers and other stakeholders. 
5. Write well-designed and efficient code by adhering to the specified coding standards. 
6. Mentor and support other team members by doing code reviews and applying your experience in process and technical leadership.
7. Document the development process, architecture, and standard components.

1. Minimum 2 years of work experience as a Software Engineer(Node.js).
2. Good knowledge of SQL and related databases.
3. Proficient in Node.js, Javascript, AJAX, jQuery, JSON, CSS and HTML.
4. Knowledge of object-oriented programming.
5. Knowledge of the Front-end and Back-end processes.
6. Knowledge of web development, continuous integration, and cloud technologies
7. Proficiency with RESTful APIs to connect applications to back-end services.
8. Flexibility to switch to a new programming language as and when required. 
9. Ability to own a product and deliver exceptional quality. 
10. Analytical capabilities and logical approach to problem-solving. 
11. Familiarity with software development lifecycle and agile methodology.
12. Good at writing understandable, testable code with an eye towards maintainability 
13. Proficiency in software engineering tools. 
14. Have system-level thinking and the ability to develop a system as a whole. 
15. Bachelor's degree in Computer Science Engineering or any other relevant course. 
16. Good communication skills - including the ability to convey information to non-technical team members in a concise and clear way. 
17. Ability to understand the end-user. 

• Impactful Projects: At Synoriq, you get to work on exciting projects that create a huge impact in the lives of common people. You get exposure to the various domains we work in - be it the financial sector or the government sector. With projects of such scale, we work on the latest and most popular technologies in the market. 
• Great Nucleus of Minds: You get to work with the smartest people and learn together. Our team is a bunch of talented designers, engineers, singers, storytellers, and dancers.  
• Fun: We understand that theres a life outside the office too. We offer flexibility in the work schedule and work from home so that you give your best every day.  
• Leadership Initiatives: We promote the overall development of an individual and help you realize your professional goals. There are ample learning opportunities providing exposure in different domains and working in cutting-edge technology.

You will be primarily responsible for creating the sales lead funnel across targeted geographies like USA, EMEA, APAC. This role will manage a team of SDRs and will need an experienced combination of demand generation, ABM, and SaaS sales expertise.

• Develop, maintain, and execute demand generation plans aligned with business goals.
• Prioritize and group prospects according to opportunity, buyer need, persona, solution and buying cycle.
• Partner with the marketing team to develop full-fledged demand generation campaigns.
• Identify the most effective marketing messages, value proposition, collaterals, channels for personas, and key accounts in the regions.
• Plan and execute ABM strategy for all products & geographies.
• Managing, training, and motivating SDRs to drive revenue growth.

• MBA with 5+ years of experience in SaaS-based B2B demand generation or ABM roles.
• The candidate should be an expert in Hubspot.
• Looking for an experienced candidate in the USA market.
• Prior team handling experience is a must.
• Expertise in handling CRM, drip campaigns, sales automation tools, and outbound lead generation techniques.
• A keen eye on data, analytics, and insights to drive revenue targets.
• Hands-on experience in sales pipeline management and top of the funnel metrics.

You will work as part of the Sales team and report to the Sales head.

A wholesome opportunity in a fast-paced environment will enable you to juggle between concepts yet maintain the quality of content, interact, share your ideas, and have loads of learning while at work. Work with a team of highly talented young professionals and enjoy the benefits of being at Xoxoday.

A fast-growing SaaS commerce company based in Bangalore with offices in Delhi, Mumbai, SF, Dubai, Singapore, and Dublin. We have three products in our portfolio: Plum, Empuls, and Compass. Xoxoday works with over 1000 global clients. We help our clients engage and motivate their employees, sales teams, channel partners, or consumers for better business results.

We look forward to connecting with you. As you may take time to review this opportunity, we will wait for a reasonable time of around 3-5 days before we screen the collected applications and start lining up job discussions with the hiring manager. However, we assure you that we will attempt to maintain a reasonable time window for successfully closing this requirement. The candidates will be kept informed and updated on the feedback and application status.