Customer Support Executive

Visionyle is Hiring for UK Based Company- Lead Data Architect 

Role:

· Lead Data Architect Snowflake

Job Location: Mumbai, Pune

Experience: 15-25 yrs

Client: Capita

Job Type: FTE

Job Description: 

· Mandatory Skills:

Data Architecture, Microsoft Azure, Databricks, Snowflake, Azure Synapse Analytics, Data Modelling, Application Integration, Presales.

· Good to Have Skills:

Microsoft Fabric, Data Strategy / Governance, Data Visualisation, Data Science / AI, DevOps / Cloud Infrastructure

· Experience in end-to-end project all aspects of our delivery right from initiating a project from technology side, initiating a project meaning understanding the requirements from stakeholder, designing architecture in it right up to production and production support organization, support, pre-sales, estimations, costing.

Certifications:

Candidates possessing one or more of the following certifications will be highly preferred:

• Databricks Certified Data Engineer Associate or Professional

• Databricks Partner Solution Architect Champion

• SnowPro Advanced: Data Engineer

• SnowPro Advanced: Architect

• Microsoft Azure Certifications in Data Engineering, Artificial Intelligence (AI), or Solution Architecture.

Applicants holding any of the above certifications are encouraged to apply.

Roles & Responsibilities:

· The Lead Data Architect is responsible for providing strategic leadership and technical expertise in data architecture to drive innovation and excellence in solution delivery.

· With a focus in client satisfaction and project success, lead a team of data professionals, providing mentorship, guidance and support to ensure the successful execution of projects

Job Summary:

As a Customer Care Representative, you will be responsible for delivering excellent customer service by handling inbound and outbound customer interactions. Your role will focus on resolving customer queries, providing product/service information, ensuring customer satisfaction, and maintaining accurate records in CRM and GDS systems. You will act as a key point of contact between the company and its customers.

Key Responsibilities:

• Handle inbound and outbound customer calls, emails, or chats professionally
• Assist customers with inquiries, service requests, and issue resolution
• Provide accurate information about products and services
• Maintain detailed records of customer interactions in CRM systems and GDS platforms (Amadeus, Sabre, Galileo)
• Follow up with customers to ensure resolution and satisfaction
• Escalate complex issues to the appropriate teams when required
• Adhere to quality standards, company policies, and service-level agreements (SLAs)
• Collaborate with internal teams to improve customer experience
• Meet customer satisfaction and productivity targets

Qualifications:

• High school diploma or equivalent; Bachelor’s degree is a plus
• Prior experience in customer care, customer support, or call center operations preferred
• Strong verbal and written communication skills
• Ability to handle customers patiently and professionally
• Comfortable working independently and in a team environment
• Basic computer skills and familiarity with CRM tools and MS Office
• Customer-focused mindset with problem-solving ability

Job Types: Full-time, Permanent, Fresher

Pay: ₹11,828.27 - ₹25,000.00 per month

Benefits:

• Paid sick time
• Paid time off
• Provident Fund

Work Location: In person

• Candidate must have a proven track record in commercial real estate development (e.g., malls, office buildings, industrial setups).
• Candidate must have minimum 20 years of experience in real estate project management.
• Need candidate having strong experience across the entire project lifecycle – including planning, government approvals, vendor management, and execution.
• Need candidate with 10+ years of experience working with top-tier real estate firms such as DLF, Vatika, Unitech, etc.
• Candidate must have deep knowledge of construction norms, regulatory compliance, and legal approval processes.
• Candidate must have a well-established industry network within the real estate and construction ecosystem.

Position: Senior Backend Developer (Python + FastAPI + GCP)

Engagement Type: Remote

Location: Remote

Position Overview:

Seeking a Senior Backend Developer with 6–8 years of experience to design, build, and maintain scalable backend systems using Python and FastAPI on Google Cloud Platform, ensuring high performance, reliability, and secure deployments.

Key Responsibilities:

• Design and build scalable, high-performance backend systems using Python (FastAPI) with clean architecture and modular design principles.

• Architect and implement microservices and RESTful APIs ensuring reliability, security, and optimal response times.

• Own end-to-end system design from schema definition to deployment with focus on high availability, fault tolerance, and cost efficiency.

• Manage DevOps pipelines for CI/CD, containerization, and infrastructure automation using Docker, Terraform, and GitHub Actions.

• Deploy, monitor, and optimize cloud infrastructure on Google Cloud Platform (GCP) including Compute Engine, Cloud Run, Pub/Sub, and Cloud Storage.

• Collaborate with frontend, AI, and data engineering teams to define robust API contracts and efficient data flows.

• Implement observability practices including logging, tracing, and alerting using Stackdriver, Prometheus, or Grafana.

• Conduct code reviews, system design sessions, and performance tuning for production-grade deployments.

Required Skills:

• Strong expertise in Python with a focus on FastAPI.

• Solid understanding of software architecture and design patterns.

• Experience with API design and authentication (OAuth2, JWT).

• Deep knowledge of Google Cloud Platform (GCP) services including Compute Engine, Pub/Sub, Cloud SQL, Cloud Storage, and IAM policies.

• Proficiency in containerization (Docker) and CI/CD pipelines.

• Familiarity with infrastructure-as-code tools such as Terraform or Cloud Build.

• Hands-on experience with databases like PostgreSQL, MySQL, or Firestore and ORM frameworks such as SQLAlchemy or Tortoise ORM.

• Knowledge of system monitoring, alerting, and logging in distributed systems.

Preferred (Bonus) Skills:

• Experience with API Gateway, Redis, or Celery for async processing.

• Familiarity with message queues like Kafka or RabbitMQ.

• Exposure to event-driven architecture and cloud cost optimization strategies.

• Understanding of DevSecOps and cloud security best practices.

• Experience working with cross-functional product and data teams.

We’re Hiring: School Business Manager – India

Remote | Commission-Based + Performance Bonuses

EdTech | LMS + ERP for Schools

⸻

Help Transform Education in India

Student Diwan is a global EdTech platform delivering a powerful, user-friendly LMS + ERP system built for modern schools. As we expand into India, we’re looking for passionate, results-driven professionals to help schools accelerate growth through modern digital solutions.

This is a remote, commission-based role to start, with strong earning potential and performance-based career growth — including the possibility of transitioning to a base-pay + commission model depending on your results.

⸻

Role Overview

We’re seeking a School Business Growth Specialist to drive our B2B engagement with schools — from identifying opportunities to building long-term partnerships.

⸻

Responsibilities include:

Connecting with school decision-makers (owners, principals, IT heads, directors)

Leveraging tools like LinkedIn, ZoomInfo, SignalHire, or personal networks for outreach

Conducting virtual product demos and impactful school presentations

Managing the full growth cycle: proposal → follow-up → negotiation → partnership closure

Providing regular feedback on school needs and market trends to our team

Meeting schools in-person, if needed, to strengthen trust and relationships

⸻

Requirements

Experience in B2B sales, education outreach, or school engagement (EdTech/SaaS a plus)

Strong English communication skills (Hindi or regional language fluency is a bonus)

Familiarity with digital outreach (email, LinkedIn, prospecting tools)

Confident in delivering presentations and addressing school stakeholders’ concerns

Goal-focused, reliable, and driven to support school growth

Based in Tier-1 or Tier-2 cities in India (Delhi NCR, Mumbai, Bangalore, Chennai, Pune, Hyderabad, etc.)

⸻

What You Get

Remote flexibility

Attractive Commissions (10–15%) + Performance Bonuses

Opportunity to move into a base salary + commission role after 4–6 months based on performance

Work with a fast-growing global EdTech company

Build strong, growth-focused relationships with India’s leading schools

⸻

The role

We are looking for a PR Lead to own and drive a public relations strategy globally for Fynd Commerce and our entire product suite—including Boltic, PixelBin, GlamAR, Copilot, and more. You'll be responsible for driving PR efforts while coordinating with an external agency to execute the strategy.

This role is not just about media coverage—it’s about shaping the narrative, building strong industry relationships, and ensuring Fynd is positioned as a thought leader in commerce, AI, automation, and digital transformation.

What will you do at Fynd?

PR Strategy & Execution

• Develop and lead the global PR strategy for Fynd and all product verticals, ensuring alignment with business goals.
• Own the end-to-end media relations, press outreach, and storytelling efforts.
• Proactively pitch stories and secure coverage across top-tier publications, industry media, and digital platforms.
• Position Fynd’s leadership, products, and innovations as key voices in retail tech, AI, automation, and SaaS.
• Monitor commerce, AI, and SaaS trends to identify opportunities for thought leadership and media placements.

Media & Industry Relations

• Build and nurture relationships with journalists, editors, analysts, and influencers across tech, retail, SaaS, and AI domains.
• Develop a strong press network to ensure consistent and impactful media coverage.
• Manage media requests, interviews, and speaking opportunities for Fynd’s leadership team.
• Drive executive communications, including keynote speeches, panel discussions, and industry event participation.

Content & Thought Leadership

• Craft press releases, bylined articles, op-eds, and media statements that shape industry perception.
• Collaborate with internal teams to create impactful storytelling around product innovations, partnerships, and market trends.
• Work closely with the content and growth teams to align PR efforts with broader marketing strategies.
• Lead crisis communications and reputation management when necessary.

Corporate & Community Engagement

• Identify and leverage speaking opportunities, awards, and strategic partnerships to amplify Fynd’s brand visibility.
• Engage with online communities, industry forums, and professional networks to position Fynd as an industry leader.
• Support internal communications to keep employees informed and aligned with key brand messaging.

Some Specific requirements:

Must-Have:

• 10+ years of experience in public relations, corporate communications, or media strategy, preferably in SaaS, tech, or retail.
• Strong media relationships with key business, tech, and industry publications.
• Collaboration and management skills when working with an external agency
• Exceptional storytelling skills—ability to craft compelling narratives from complex topics.
• Experience in securing media coverage, managing press releases, and handling crisis communications.
• Understanding of B2B SaaS, AI, automation, and retail-tech ecosystems.

Nice-to-Have:

• Experience working with high-growth startups, enterprise SaaS, or commerce technology companies.
• Background in journalism, media, or content strategy.
• Strong connections within AI, automation, and digital commerce circles.
• Experience with executive communications and thought leadership campaigns.

We are looking for a skilled Fullstack Tech Lead with extensive experience in NestJS and NextJS to join our team. The ideal candidate should have a strong background in full-stack development, including building and deploying complex web applications. If you are a proactive and self-motivated individual with a passion for developing high-quality software, we would love to hear from you!

Key Responsibilities:

• Lead the development team in building and maintaining complex web applications using NestJS and NextJS.

• Architect and design scalable, secure, and maintainable systems.

• Collaborate with cross-functional teams to design, develop and deploy new features.

• Conduct code reviews and ensure the team follows best practices.

• Mentor junior developers and help them grow their skills.

• Stay up-to-date with the latest trends and technologies in web development.

Requirements:

• Proven experience as a Fullstack Developer or similar role, with a minimum of 5 years of experience.

• Strong experience with NestJS and NextJS.

• Strong experience in front-end technologies such as ReactJS, HTML, CSS, and JavaScript.

• Strong experience in backend technologies such as NodeJS and RESTful APIs.

• Experience in database technologies such as MongoDB and PostgreSQL.

• Familiarity with containerization technologies such as Docker and Kubernetes.

• Good understanding of Agile methodologies and experience in working in Agile environments.

• Excellent problem-solving and analytical skills.

• Strong leadership and communication skills.

• Bachelor's degree in Computer Science, Engineering or a related field.

• Analyzing data with respect to Stock wastage/Inventory Holding Period
• Analyzing sales SKU/Customer wise and also analyzing division wise overheads/costs
• Being a part of and contributing towards Financial Planning & Analysis, Financial Modeling and Financial forecasting/AOP
• Analyzing financial data and creating financial models for decision support
• Developing trends and projections for the organization’s finances
• Monitoring cash flow and thus recommending steps towards achieving optimization of costs
• Overseeing periodic financial reports and thus ensuring that the reported results comply with the financial reporting standards or the generally accepted accounting principles
• Ensuring compliances of International Export, FOREX and also compliances/modeling of unsecured funding
• Establishing internal controls and guidelines for accounting transactions and budget preparation
• Being responsible for overall managing and supporting the company's consolidations and closing activities on-time and accurately
• Being a part of Internal Audits
• Ensuring compliance of Government rules and relevant laws & regulations
• Updating and maintaining relevant confidential financial data and reporting the same to the management in regular intervals

Desired Candidate Profile

• BCom graduate
• Relevant work experience of 4-7 years in finance
• Excellent knowledge in Finance Taxation, Auditing, Accounting and Tally
• Excellent communication and reporting skills
• Proficiency in advanced MS Excel
• Attention to details and accuracy is a must

Responsibilities

These are the responsibilities that we usually consider for an (senior) developer

• Perform (small) functional changes based on the business needs and (Law) drivers.
• Technical maintenance of the above mentioned applications
• Designs and sizes third-party integrations, being the technical point of contact.
• Responsible for the delivery on each sprint and at the end of the release, of a viable and scalable solution. Is the responsible for solution non-functional requirements (like solution performance, scalability, and security).
• Guarantees quality procedures and OutSystems behaviors.
• Supports feature delivery demos.
• Manages solution staging life-cycle, conducting QA and production deployments and supporting overall solution rollout procedures  

Required Skills

• You have at least 2-3 years of knowledge and experience with Outsystems technology
• You have basic knowledge of cloud environments
• You have demonstrable HBO work and thinking level;
• You are socially and communicatively strong;
• You have experience with SCRUM/agile working;
• You have experience with test work and test automation; BDD is a pre.
• Experience in the financial industry (Life insurance is a pre)
• You set the request for help at the right time  and  assess risks in time;
• You have a developed analytical mind.

About US: Newbie Soft Solutions is an IT service provider focused on providing solutions in niche areas to support and build future -ready, resilient solutions for medium sized industries and growth-focused technology organizations.

The name NEWBIE signifies a new chapter, a new beginning in the field of staffing solutions. Founded in 2015, we have grown from strength to strength with a strong presence across India, United States and Australia. Our offerings include Staffing Solutions, IT Consulting, Business Intelligence, Security Solutions, Legacy Application Management and Modernization. We value consistency, which is our core principle, to reach the end goal of complete user satisfaction. We constantly strive to outperform our competitors to become the leaders in digital revolution.

• Clear understanding of end to end communication of service calls via API Gateway/Service Mesh/Service Registry
• Experience on Springboot/SpringCloud/Restful Webservices
• Experience in containerisation (Docker) and Kubernetes in terms of creating container images and writing manifest files/helm charts on designing PODs/Side-car patterns etc.
• Good design experience on Web Applications (backend) & since we operate as a DevOps pod we would expect the person be involved in production deployments/support.
• Exposure to usage of CI-CD tools like Git/Jenkins/Maven/Sonar/Junit/CheckMarx/Netsparker/Cucumber