Position: Business Development Executive
Experience: 0 - 2 Years
Language: English, Hindi (Required)
Work Location: HRBR Layout, Bangalore, Karnataka
Job Summary:
We are seeking a motivated Business Development Executive to join our team and play a key role in engaging with customers over the phone. The ideal candidate will be responsible for reaching out to potential and existing customers, generating leads, promoting products or services, and ensuring a positive customer experience.
Key Responsibilities:
1. Customer Interaction:
- Make outbound calls to potential and existing customers to explain products or services.
- Respond to incoming inquiries and resolve customer queries effectively and efficiently.
2. Lead Generation:
- Identify and qualify leads through active communication and engagement.
- Maintain and update a comprehensive database of customer information for follow-up and future interactions.
3. Sales Support:
- Promote company offerings to increase product or service adoption.
- Consistently meet or exceed daily, weekly, and monthly call and sales targets.
4. Customer Relationship Management:
- Build and maintain strong, positive relationships with customers through regular communication.
- Address customer concerns promptly and escalate issues to the relevant department when necessary.
Skills and Qualifications:
- Excellent verbal communication and interpersonal skills.
- Ability to work independently and achieve targets in a fast-paced environment.
- Strong problem-solving skills and a customer-centric approach.
- Basic knowledge of CRM tools and database management is an advantage.
- Good organizational and time management skills.
Education & Experience:
- Bachelor’s degree in any discipline.
- 0-2 years of experience in a telesales or customer service role.
- Previous experience in handling customer calls or working in a sales environment is a plus.
Shubham Vishwakarma
Full Stack Developer - Averlon
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Full Stack Developer - Averlon