We are looking for a technically savvy customer success manager who possesses a strong drive for results. The duties for the customer success manager will include a broad range of tasks such as maintaining ongoing customer relationships and networking, implementing success programs, contributing to sales, onboarding clients, and minimizing churn. You should also be able to handle customer complaints and requests.
Successful candidates must be social, analytical, possess an aptitude for learning and using new software, and be able to communicate clearly and effectively. The ideal Customer Success Manager should engage with customers and maximize value.
Customer Success Manager Responsibilities:
- Develop and manage client relationships.
- Develop and manage relationships with the project team/internal team.
- Analyze customer data to improve customer experience.
- Act as a liaison between the customer and the delivery team
- Identify, troubleshoot and proactively solve customer problems
- Create positive relationships with customers to turn them into brand advocates
- Responsible for growing customer accounts by identifying new opportunities in existing accounts.
- Meet with customers on a regular basis
- Manage billing disputes and upgrade/downgrade requests
- Provide feedback to the Delivery team on how customers challenges
- Ensure all contractual obligations are kept up to date, including payment terms.
- Minimize customer churn.
Customer Success Manager Requirements:
- Highly organized and able to multi-task.
- Self-driven and proactive nature.
- Excellent communication and interpersonal skills.
- Demonstrate leadership qualities.
- Ability to identify and manage risks
- Deep understanding of technology
- Knowledge of customer success processes.
- Experience in document creation.
- Patient and active listener.
- Passion for service.
About Simform
Simform is a premier digital engineering company specializing in Cloud, Data, AI/ML, and Experience Engineering to create seamless digital experiences and scalable products.
Simform, with its deep engineering DNA and unique co-engineering delivery model, is renowned for building future-proof digital products for high-growth ISVs and tech-enabled enterprises.
Our deep-rooted heritage in UX-led experience engineering, coupled with our unparalleled expertise in Cloud, Data, and AI, enables us to build class-leading digital solutions for forward-thinking enterprises.
We have a solid and proven track record of delivering pioneering digital products and solutions in the high-tech, fintech, healthcare & life sciences, supply chain & logistics, retail & ecommerce, and professional services industries.
With a gamut of capabilities under our portfolio, we offer a complete range of digital engineering services, such as:
• Product and Platforms Engineering
• Cloud and DevOps Engineering
• Data Engineering
• AI/ML Engineering
• Digital and Experience Engineering
At Simform, we see software technology programs as dynamic and evolving journeys. Our commitment is to drive early success for our customers. Connect with our team of consultants to outline your initial milestones and develop a compelling Proof-of-Value.
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Roles and Responsibilities
1. Manage client relationships, and facilitators relationship at MHFAI for training and post-training support.
2. Ideate, design, and implement program that focused on post-training support for mental health first-aiders.
3. Leverage the new products of MHFAI to the clients that ensures implementation of mental health by building tools and guidelines (for organized groups).
4. Oversee and facilitate MHFAI instructors for training and upskilling.
5. Monitor and coordinate the MHFAI Awards program with all the stakeholders involved.
6. Draft and initiate scientific research, and create tools required at workplace to measure mental health.
7. Plan and manage webinars, events and activities to promote the idea of mental health at workplaces and educational institutions.
8. Draft, design, manage and implement guidelines / resources with focus on mental health for the benefit of organized groups.
9. Keep up-to-date with the latest trends and best practices in Learning and Development and / or mental health, and incorporate them into our training programs.
10. Manage the Learning and Development budget, ensuring that resources are allocated effectively and efficiently.
11. Provide support in other operational functions of MHFA as needed.
Requirements:
· 4-12 years in clinical work and / or mental health training
· Qualification: Education in Mental Health
· Experience in clinical work, very good excel, analytical and writing skills
· Exposure to mental health training
· Experience of having previously worked in organized group is desirable
To be successful in this role, you should possess
- Overall Industry experience 2-6 years
- Bachelor’s Degree in analytical subject area. E.g., Engineering, Statistics.... etc.
- Proficient in advanced Excel functions and macros, involving complex calculations and pivots
- Exceptional Analytical, problem solving & Logical skills.
- Understanding of relational database concepts and familiar with SQL
- Demonstrable aptitude for Innovation & Problem solving.
- Good communication skills & ability to work across Cross-functional teams.
- Understands complex utility tariffs, rates and programs and converts these into a model.
- Participates in sprint planning & other ceremonies, passionately works towards fulfilling the committed sprint goals.
- Knowledge of and ability to automate routine tasks using Python is a PLUS
Preferred Qualifications:
- Experience in Energy Industry & familiar with basic concepts of Utility (electrical/gas...) tariffs
- Experience & Knowledge with tools like; Microsoft Excel macros,
- Familiarity with writing programs using Python or Shell scripts.
- Passionate about working with data and data analyses.
- 1+ year experience in Agile methodology.
Roles and responsibilities
- Understands complex utility tariffs, rates and programs and converts these into a model.
- Responsible for analysis of the energy utilization data for cost and usage patterns and derive meaningful patterns
- Responsible for Maintaining the tariff models with timely updates for price, logic or other enhancements as per client requirement.
- Assist delivery team in validating the input data received from client for modelling work.
- Responsible for Communicating & Co-ordinating with Delivery team
- Work with Cross functional teams to resolve issues in the Modelling tool.
- Build and deliver compelling demonstrations/visualizations of products
- Be a lifelong learner and develop your skills continuously
- Contribute to the success of a rapidly growing and evolving organization
Additional Project/Soft Skills:
- Should be able to work independently with India & US based team members.
- Strong verbal and written communication with ability to articulate problems and solutions over phone and emails.
- Strong sense of urgency, with a passion for accuracy and timeliness.
- Ability to work calmly in high pressure situations and manage multiple projects/tasks.
- Ability to work independently and possess superior skills in issue resolution.
- Should be responsible for Scrum Master role and taking care of proper Daily Stand Up Meeting with the team and ensure team efficiency & unblock them by resolving their concerns.
- Taking care of complete Product backlog of the Product which is going to be developed or under development.
- Should be able to define proper Sprint Cycle & timeline for particular sub-part of the Product. Should be able to plan the Sprint items in such a manner that there is some needful & working sub-part of the Product is coming out at the end of every Sprint Cycle.
- Should be able to update Product Owner timely if there is any issue/challenge in the development team.
- Should be able to timely raise alarm / red flag to Senior Management/Product Owner if there is any major challenge in the Product.
- Should be able to manage team leave plans and then accordingly planning the Sprint Cycle.
- Take care of end-to-end timely and quality delivery of the complete product.
- Additionally , should be responsible for validating the product and ensure the quality of the product by identifying the bugs in the product. Should be able to timely update the development team for the bugs and push the dev team to timely resolve the bugs/issues.
We are looking for Full Stack Developer.
Experience - 3 to 5 years
Location - Ahmedabad
5 Days working
Required Skills:
- Should have strong hands on experience in Node.js, React.js & Angular.js.
- Should have experience in MongoDB and Express.Js.
- Deep understanding of object - oriented JavaScript and design principles and standards, and has a solid programming background
- Experience handling different browser capabilities
- Hands - on experience in UI optimization best practice implementations
- Demonstrated ability to accurately estimate and scope development work
- Good analytical and problem - solving skills
- Communication skills are imperative both in written and in verbal form
- Excellent organizational and coordination skills
Job Summary:
We are seeking 3D Modelling Interns to join our asset production team. The successful candidates will work closely with our asset production team to create 3D models of retail products. The ideal candidate should have a strong background in 3D modelling software, a keen eye for detail, and the ability to work independently.
Key Responsibilities:
- Collaborate with production team members to create accurate 3D models of retail products.
- Use 3D modelling software, preferably Blender 3D to create, modify, and refine 3D models.
- Ensure that the 3D models are accurate, detailed, and realistic.
- Test and evaluate 3D models to ensure they meet design and asset production requirements
- Work as part of a production team to ensure that projects are completed on time.
- Communicate progress and issues effectively with the asset production teams.
- Participate in reviews and provide feedback to improve the asset production process.
- Continuously learn and improve 3D modelling skills and techniques.
Requirements:
- Currently enrolled in a degree / certificate program in a relevant field such as Industrial Design, Product Design, or 3D Modelling.
- Strong knowledge of 3D modelling in Blender or similar modelling software. If not proficient in Blender, training will be provided.
- UV mapping and texturing skills are highly desirable.
- Knowledge of PBR texture workflow is preferred but not required.
- Excellent attention to detail and ability to work independently and as part of a team.
- Strong communication and interpersonal skills.
- Ability to meet tight deadlines.
These internships are paid and are a great opportunity for anyone looking to gain hands-on experience in working on the future of retail product visualisation in various industries. The successful candidates will work with a team of experienced professionals, and gain valuable insights into the asset production process.
Hi,
I am having an ajob opportunity for the role of "Node Js developer" permanent work from home.
Please find the below JD
Responsibilities:
We are looking for a candidate who possesses a passion for pushing technologies to the limits and will work with our team of talented engineers to design and build the next generation applications.
- You will work closely with our product and design teams to build the backend engine and implement web services using the latest principles.
- Candidates should have working knowledge of NodeJS latest versions. Candidates with additional knowledge of technologies like JAVA, CAKEPHP will be preferred more.
Skills Required :
NodeJS, REST API, JSON Data Format, Integrating Third Party Libraries, MYSQL/MONGODB Databases and similar.
- Affinity for backend technologies.
- Experience in writing modular/reusable code using node frameworks
- Deep technical Knowledge and Good problem solving abilities.
- Good communication skills and solid interpersonal skills.
- Team Management skills is must
-Qualification Required : MCA/B.Tech Candidate Only
Dear All,
Job description
Greetings from Value Max Properties
Urgent job opportunity as Sales Executive - Real estate Sales
Qualification : Any Degree & MBA- Marketing.
Experience : Fresher’s
Job location : Kukatpally , KPHB, Hyderabad
Mode Of Interview : F2F interview
CTC : Rs. 12k to 15 K Per Month (Plus Incentives)- Negotiable based on performance.
Two wheeler required (Expenses will be bared by company)
Not much travel required
Job Responsibilities:
- Figure out the potential of new projects and to do tie-ups with them.
- Handling clients to solve their query and also sell them residential & Commercial projects
- Making Site visits to clients in Residential & Commercial projects.
- Meeting with the clients and explaining the details of projects/venture.
- Conducting events and worksites in various organizations to reach the customers.
- Convincing the customers to buy the product /flats.
- Prospecting clients through mediums such as Internet, Personal contacts, company Database, Roadshows, Door to Door colony campaigns, Supermarkets, Hospital, Clubs,etc.
- To monitor Tele callers, effectively convert leads to business.
- Maximize revenue generation and lead closures by using social and public media marketing campaigns.
- Strong client focus including pre and post-sales services.
- Meet and advise clients on real estate.
- Transaction management and deal closure from sourcing to ROI generation.
- Collection & compilation of Sales reports (MIS).
- Follow up & Co-ordination with the clients.
- To make site visits with the clients.
- To draw payment plans of the customers / dues recovery
- Interactions with clients to enhance delivery for repeat and new
- Helping in Preparation of all documentation involved in the transaction of the deal, up to registration of Sale Deeds.