Customer Success Manager

Egen is a data engineering and cloud modernization firm helping industry-leading companies achieve digital breakthroughs and deliver for the future, today. We are catalysts for change who create digital breakthroughs at warp speed. Our team of cloud and data engineering experts are trusted by top clients in pursuit of the extraordinary. An Inc. 5000 Fastest Growing Company 7 times, and recently recognized on the Crain’s Chicago Business Fast 50 list, Egen has also been recognized as a great place to work 3 times.

The Application Development team's tech stack can consist of VueJS, ReactJS or Angular on the front end and also includes Typescript, NodeJS, Express, NestJS, PostgreSQL, RESTful Microservices, and cloud services.

In this role, you will be leveraging your well-versed knowledge of software engineering principles and system design along with a team of interesting and super-smart engineers to solve new and hard to solve business problems with elegant software. We hire Dynamic, Curious, Hustlers who constantly challenge themselves (and others) to grow and be innovative in their approach to bring concepts and designs to life and be committed to lifelong technology (and everything) learning.

Required Experience:

• Love of Javascript/Typescript with a strong understanding of its design patterns, best practices, and style guides with atleast 4+ years of experience in Frontend development.
• Strong production experience with Javascript MVC frameworks - preferably AngularJS, React JS, and/or VueJS
• C# and API Development (RESTful, GraphQL, .Net Web API) experience
• Test first and test often development approach with Karma and Jasmine, Mocha, or Protractor frameworks
• Ability to leverage Git version control in a production environment
• Have experience with and curiosity of agile and lean philosophies
• Have experience working and a strong understanding of object-oriented programing and browser technologies
• Ability to see and communicate your ideas to clients and the team

We are currently looking for a PHP Codeigniter Developer with 2+ years of experience.

Skills: PHP(CodeIgniter knowledge is a must), MySQL, HTML, CSS, JavaScript, Jquery, AJAX, responsive front-end frameworks (e.g. Bootstrap), Git.

PHP Codeigniter Developer:

• Strong knowledge of PHP web frameworks (Codeigniter)
• Understanding the fully synchronous behavior of PHP
• Understanding of MVC design patterns
• Basic understanding of front-end technologies, such as JavaScript, HTML5, and CSS3
• Knowledge of object oriented PHP programming
• Understanding accessibility and security compliance
• Strong knowledge of the common PHP or web server exploits and their solutions
• Understanding fundamental design principles behind a scalable application
• User authentication and authorization between multiple systems, servers, and environments
• Integration of multiple data sources and databases into one system
• Familiarity with limitations of PHP as a platform and its workarounds
• Creating database schemas that represent and support business processes
• Familiarity with SQL/NoSQL databases and their declarative query languages
• Proficient understanding of code versioning tools, such as Git
• Experience in common third-party APIs (Google, Facebook, Ebay etc)
• Good knowledge of relational databases, version control tools and of developing web services
• Passion for best design and coding practices and a desire to develop new bold ideas
• Attend daily stand-up meetings to provide updates on project status
• Abilities from requirements gathering to successful deployment

• Minimum 2 to 4 years of experience in PHP CodeIgniter

• Experience using MVC Frameworks such as CodeIgniter

• Knowledge of PHP web frameworks including Yii, Laravel, and CodeIgniter.
• Knowledge of front-end technologies including CSS3, JavaScript, and HTML5.
• Understanding of object-oriented PHP programming.

• Previous experience creating scalable applications.
• Proficient with code versioning tools including Git, Mercurial, CVS, and SVN.
• Familiarity with SQL/NoSQL databases.
• Good problem-solving skills.

• PHP
• JavaScript Frameworks
• OOP
• Data and Data modeling
• HTML5/CSS3

**Key Responsibilities:**

*Operations:*

• Plan, schedule, and execute orders as per established processes and timelines, coordinating with junior Merchants and Surat and Mill incharges for daily updates.
• Track and manage product approvals at various stages, ensuring product specifications align with client requirements for an accuracy rate of 95% or higher.
• Oversee timely receipt of payments from clients, maintaining a 100% on-time payment rate.
• Manage product sampling and sourcing operations, ensuring over 95% of samples are received within stipulated deadlines.
• Administer all correspondence through emails, ensuring 100% accountability and traceability of communication.
• Confirm that all necessary approvals are physically received before order execution, maintaining 100% compliance.
• Collaborate closely with the production team to guarantee smooth order execution.
• Conduct regular market research to stay updated with industry trends and competitor offerings, using the insights to inform operational strategies.
• Participate in key industry events to establish relationships and showcase our offerings.
• 
  

Job Requirements:

1. Responsible for making outbound calls and regular follow-up on leads assigned.

2. Build a strong relationship/Trust with customers by Understanding the customer.

3. Process the Revenue generation by following Cold calling and follow-ups frequently.

4. Strong to give Demos/Presentations to the clients online and convert them to potential clients.

5. Strong enough to give revenue to the company and able to deliver results on time.

6. Motivated enough to do marketing Research on different CRM applications/software as per the client’s requirements.

7. Requirements, Explain the product or service to potential customers and suggest the right products to the customers.

8. Handling customer queries and resolving the issues related to them.

9. He/she should have great communication and convincing skills and be able to reach targets.

10. He/She should be okay to give the physical demos if necessary or if requested by the client in rare cases.

Role Introduction

• This role involves guiding the DevOps team towards successful delivery of Governance and

toolchain initiatives by removing manual tasks.

• Operate toolchain applications to empower engineering teams by providing, reliable, governed

self-service tools and supporting their adoption

• Driving good practice for consumption and utilisation of the engineering toolchain, with a focus

on DevOps practices

• Drive good governance for cloud service consumption

• Involves working in a collaborative environment and focus on leading team and providing

technical leadership to team members.

• Involves setting up process and improvements for teams on supporting various DevOps tooling

and governing the tooling.

• Co-ordinating with multiple teams within organization

• Lead on handovers from architecture teams to support major project rollouts which require the

Toolchain governance DevOps team to operationally support tooling

What you will do

• Identify and implement best practices, process improvement and automation initiatives for

improvement towards quicker delivery by removing manual tasks

• Ensure best practices and process are documented for reusability and keeping up-to date on

good practices and standards.

• Re-usable automation and compliance service, tools and processes

• Support and management of toolchain, toolchain changes and selection

• Identify and implement risk mitigation plans, avoid escalations, resolve blockers for teams.

Toolchain governance will involve operating and responding to alerts, enforcing good tooling

governance by driving automation, remediating technical debt and ensuring the latest tools

are utilised and on the latest versions

• Triage product pipelines, performance issues, SLA/SLO breaches, service unavailable along

with ancillary actions such as providing access to logs, tools, environments.

• Involve in initial / detailed estimates during roadmap planning or feature

estimation/planning of any automation identified for a given toolset.

• Develop, refine, and tune integrations between various tools

• Discuss with Product Owner/team on any challenges from implementation, deployment

perspective and assist in arriving probable solution and escalate any risks to get them

resolved w.r.t DevOps toolchain.

• In consultation with Head of DevOps and other stake holders, prioritization of items, item-

task breakdown; accountable for squad deliverables for sprint

• Involve in reviewing current components and plan for upgrade and ensure its communicated

to wider audience within Organization

• Involve in reviewing access / role and enhance and automate provisioning.

• Identify and encourage areas for growth and improvement within the team e.g conducts

regular 1-2-1’s with squad members to provide support, mentoring and goal setting

• Involve in performance management ,rewards and recognition of team members, Involve in

hiring process.• Plan for upskill of team to know about tools and perform tasks. Ensure quicker onboarding

of new joiners/freshers to team to be productive.

• Review ticket metrics to measure the health of the project including SLAs and plan for

improvement.

• Requirement for on call for critical incidents that happen Out of Hours, based on tooling SLA.

This may include planning standby schedule for squad, carrying out retrospective for every

callout and reviewing SLIs/SLOs.

• Owns the tech/repair debt, risk and compliance for the tooling with respect to

infrastructure, pipelines, access etc

• Track optimum utilization of resources and monitor/track the delivery schedule

• Review solutions designs with the Architects / Principal DevOps Engineers as required

• Provide monthly reporting which align to DevOps Tooling KPIs

What you will have

• Candidate should have 8+ years of experience and Hands-on DevOps experience and

experience in team management.

• Strong communication and interpersonal skills, Team player

• Good working experience of CI/CD tools like Jenkins, SonarQube, FOSSA, Harness, Jira, JSM,

ServiceNow etc.

• Good hands on knowledge of AWS Services like EC2, ECS, S3, IAM, SNS, SQS, VPC, Lambda,

API Gateway, Cloud Watch, Cloud Formation etc.

• Experience in operating and governing DevOps Toolchain

• Experience in operational monitoring, alerting and identifying and delivering on both repair

and technical debt

• Experience and background in ITIL/ITSM processes. The candidate will ensure development

of the appropriate (ITSM) model and processes, based on the ITIL Service Management

framework. This includes the strategic, design, transition, and operation services and

continuous service improvement

• Provide ITSM leadership experience and coaching processes

• Experience on various tools like Jenkins, Harness, Fossa,

• Experience of hosting and managing applications on AWS/AZURE•

• Experience in CI/CD pipeline (Jenkins build pipelines)

• Experience in containerization (Docker/Kubernetes)

• Experience in any programming language (Node.js or Python is preferred)

• Experience in Architecting and supporting cloud based products will be a plus

• Experience in PowerShell & Bash will be a plus

• Able to self manage multiple concurrent small projects, including managing priorities

between projects

• Able to quickly learn new tools

• Should be able to mentor/drive junior team members to achieve desired outcome of

roadmap-

• Ability to analyse information to identify problems and issues, and make effective decisions

within short span

• Excellent problem solving and critical thinking

• Experience in integrating various components including unit testing / CI/CD configuration.

• Experience to review current toolset and plan for upgrade.

• Experience with Agile framework/Jira/JSM tool.• Good communication skills and ability to communicate/work independently with external

teams.

• Highly motivated, able to work proficiently both independently and in a team environment

Good knowledge and experience with security constructs –

Location: Remote (Work from Home)

Job title: NodeJS Developer

Job Type: Full-Time

Experience required: 3+ years

Role

As a NodeJS developer at Techwondoe, you will be designing, developing and deploying applications built using nodeJS techstack. You will start working on a project that has cloud functions, services built using nodeJS and deployed into GCP.

Responsibilities

• Develop cloud functions using nodeJS and services using nestJS
• Write unit tests for all the code with good coverage
• Develop and maintain Cl/CD pipelines in gitlab
• Mentor junior engineers by reviewing their code, guiding them in right direction
• Build quality code that is easily readable, scalable and maintainable

Skills Required

• 3+ years of working experience using nodeJS
• Strong expertise in cloud platforms (AWS or GCP)
• Hands on experience with SQL
• Experience in designing and developing serverless applications
• Knowledge of SOLID principles, Design patterns
• Good to have hands on experience with terraform
• Good to have experience in building efficient CI/CD pipelines
• Experience with mentoring junior engineers
• Ability to up-skill in new technologies
• Innovative thinker with strong problem-solving skills

• Chalk-out and implement the vision, technology roadmap and business goals for your scope of deliverables.
• Have the opportunity to define, implement, manage and deliver systems that maintain the Bloomreach Platform.
• Lead multiple small, agile teams of high-performing engineers with a diversity of experience backgrounds and locations.
• Operate with scale and speed, amidst flux, in a fast-paced environment while contributing to business goals and product strategies.
• Partner with Engineering Leaders, Managers and Product Management, and enable them by owning the integrity of scalable and high-quality technology solutions.
• Manage and influence remote teams to ensure a consistently awesome experience across platforms and products.
• Create a culture of Engineering Excellence and execution across locations ensuring development and adoption of best practices in technical design implementation and code optimisation.
• Help attract, select and hire best-in-class talent and help retain top performing talent by creating clear career paths and providing technical mentorship.
• Ensure compliance with security practices/guidelines and relevant technology standards.

• B.E./B.S. Degree or higher in Computer Science or related technical discipline.
• 10+ years of programming experience in Java, Python with strong knowledge of web technologies like HTTP, Tomcat or Django, networking and web performance engineering.
• 3+ years of experience in managing direct reports and their careers.
• Experience in leading technical teams in systems/databases or large scale distributed/infrastructure systems in production.
• Capable of sitting down with engineers to constructively review designs and debug live production issues.
• Extensive background in algorithms, strong software architecture and design skills in building large scale internet applications.
• Comfortable in designing big data technology solutions using Spark, Hadoop, Cassandra and MySQL.
• Capable of handling ambiguous business requirements with excellent prioritisation, time management abilities and focus on execution.
• Experience hiring, mentoring, coaching and developing top engineering talent.

• https://developers.bloomreach.com/blog/2018/breaking-down-a-monolithic-api---dockerizing-the-bloomreach-suggest-api-layer.html" target="_blank">How Bloomreach built a monolithic API
• https://developers.bloomreach.com/blog/2018/developer-talk-corwin-on-containers.html" target="_blank">Developer Talk - Corwin on Containers
• https://www.bloomreach.com/en/blog/2018/07/introducing-identity-and-access-management-for-bloomreach-personalization.html" target="_blank">Introducing Identity and Access Management for Bloomreach personalization

If this is you and you can prove it – we’re interested in talking with you to join us as one of Bloomreach’s Engineering Leaders.

• Annual Medical Insurance Coverage for yourself and your dependents
• Annual Master Health Check-Up by up to 4000 INR per month
• Statutory Retiral Benefits (Provident Fund Gratuity)

Job Description for NodeJS/Backend Developer (2 - 4 years experience ) :

Responsibilities:

1. Writing reusable, efficient code.
2. Implementation of security and data protection.
3. Development and design of high performant APIs and implementing server side logic.
4. User authentication, DB Schema design etc.

Skills and Qualifications:

1. Javascript
2. Typescript
3. Object oriented programming
4. Express and Mongo DB.
5. AWS and basic devOps

Other Tools:
1. Git and other development tools.

CANDIDATE WILL BE DEPLOYED IN A FINANCIAL CAPTIVE ORGANIZATION @ PUNE (KHARADI)

Below are the job Details :-

Experience 10 to 18 years

Mandatory skills –

• data migration,
• data flow

The ideal candidate for this role will have the below experience and qualifications:  

• Experience of building a range of Services in a Cloud Service provider (ideally GCP)  
• Hands-on design and development of Google Cloud Platform (GCP), across a wide range of GCP services including hands on experience of GCP storage & database technologies. 
• Hands-on experience in architecting, designing or implementing solutions on GCP, K8s, and other Google technologies. Security and Compliance, e.g. IAM and cloud compliance/auditing/monitoring tools 
• Desired Skills within the GCP stack - Cloud Run, GKE, Serverless, Cloud Functions, Vision API, DLP, Data Flow, Data Fusion 
• Prior experience of migrating on-prem applications to cloud environments. Knowledge and hands on experience on Stackdriver, pub-sub, VPC, Subnets, route tables, Load balancers, firewalls both for on premise and the GCP.  
• Integrate, configure, deploy and manage centrally provided common cloud services (e.g. IAM, networking, logging, Operating systems, Containers.)  
• Manage SDN in GCP Knowledge and experience of DevOps technologies around Continuous Integration & Delivery in GCP using Jenkins.  
• Hands on experience of Terraform, Kubernetes, Docker, Stackdriver, Terraform  
• Programming experience in one or more of the following languages: Python, Ruby, Java, JavaScript, Go, Groovy, Scala  
• Knowledge or experience in DevOps tooling such as Jenkins, Git, Ansible, Splunk, Jira or Confluence, AppD, Docker, Kubernetes  
• Act as a consultant and subject matter expert for internal teams to resolve technical deployment obstacles, improve product's vision. Ensure compliance with centrally defined Security 
• Financial experience is preferred 
• Ability to learn new technologies and rapidly prototype newer concepts 
• Top-down thinker, excellent communicator, and great problem solver

Exp:- 10  to 18 years

Location:- Pune

Candidate must have experience in below.

• GCP Data Platform
• Data Processing:- Data Flow, Data Prep, Data Fusion
• Data Storage:- Big Query, Cloud Sql,
• Pub Sub, GCS Bucket