International BPO Executive for US Shift

Your day to day responsibilities shall encompass:

• Contact prospective customers by both telephone and email
• Market Research to develop warm leads 
• Responsible for generating leads for the category/market assigned
• Conduct outbound calls to prospective clients
• Set appointments or close deals with clients
• Identifying customer needs and communicating the client's value proposition.
• Answering customers’ questions, resolving their queries, and helping provide outstanding customer service
• Maintain a pipeline of leads based on the targets assigned
• Manage and develop your own diary, schedule call-backs, and future opportunities
• Report weekly sales goals and objectives to regional leaders

What you’ll need to succeed in the role:

• Good communication skills – you need to be able to have informative and engaging conversations with the customers
• Fearless attitude and a hunter mentality
• Active listening – is crucial for great customer satisfaction rates, especially via phone
• Time management – if you manage your time efficiently, you can build meaningful relationships with your clients and close more deals
• Organizational skills – you juggle multiple tasks and work with many accounts on a daily basis
• Problem-solving – you have to be adaptable to various situations
• Conflict management – your ability to resolve any conflicts that may arise directly affects your sales opportunities
• Collaborative skills – it’s crucial that you are a team player
• Interpersonal skills – you have to be able to provide a great sales experience throughout the whole buying journey

Walk-in Interviews

Monday to Friday - 11 AM to 6 PM

Location: 448, 5th Main Rd, Sector 6, HSR Layout, Bengaluru, Karnataka 560102

• Proven track record of successful sales achievements and a deep understanding of sales principles and techniques.
• Exceptional communication skills with fluency in English, both written and spoken.
• Excellent interpersonal skills, allowing you to connect effectively with client.
• Self-motivated, driven, and results-oriented with the ability to thrive in a fast-paced, target-driven environment.
• Strong organizational skills, with a keen eye for detail and the ability to manage multiple tasks simultaneously.
• Technologically proficient, and able to adapt to various sales and customer relationship management software.

ob Description:

• Cold Calling.
• Pitching to the channel partners for the site visit.
• Maintaining the database of the channel partners regularly.

Key Skills:

• Good verbal communication skills in English and Hindi.
• Computer Literate.

Key Job Responsibilities:

• You will proactively engage with both the senior stakeholders and co-founder to understand their business goals and help them to build an effective sales plan
• Develop and execute sales strategies and identify target sectors, responsible for agency sales and business development activities PAN India
• The role would be dynamic in nature and would include finding prospective clients, designing pitches, strategizing, planning, meeting prospects and closing deals independently
• Ability to put together large complex proposals that speaks to the client’s needs, concerns, and objectives
• Expert in creating sophisticated sales model/pipeline and running them for profitable business venture
• Should have experience with selling digital services like Website & Application Development and Design, Branding, Packaging & Publication Design and Digital Marketing end-to-end
• Analyze & prepare annual sales budgets, responsible for generating revenue collection, establish strategic plans to achieve maximum profits, and expand customer base through extensive marketing
• Ability to analyze and implement marketing strategies and develop sales initiatives
• Drive strategies to increase product & service awareness by observing the market, competitors, and industry trends as well as projections for the future
• Prospect for potential new clients, acquiring and maintaining healthy relationship with them
• Negotiating with stakeholders
• Must have prior experience in handling large & multiple accounts
• Cold call as appropriate within your market or geographic area to ensure a robust pipeline of opportunities
• Identify opportunities for campaigns, services, and distribution channels that will lead to an increase in sales
• Submit weekly progress reports and ensure data is accurately entered

Forecast sales targets and ensure they are met by the team

Desired Candidate Profile

• Master’s degree in Business Administration or similar field
• Excellent verbal and written communication skills
• Ability to work successfully in a fast-paced, dynamic work environment
• Talent for developing creative solutions to open-ended problems
• Strong analytical ability and data-driven mindset
• Experience working in a collaborative, team-based atmosphere
• Aptitude for prospecting, identifying sound business opportunities, and closing business
• Willingness to accept change and reorient efforts according to the dynamic work environment
• Ability to succeed both independently and in a collaborative, team-based atmosphere
• High degree of accountability and passion for work
• Experience presenting data and analytics in a compelling way
• Ability to manage multiple tasks simultaneously
• Openness to work in Shifts

• Consistently embarking an excellent first impression on call, delivering exceptional customer experience
• Engage potential customers in dialogue that opens opportunities with the help of scripts and presence of mind
• Going an 'extra mile' to create happy customers to drive loyalty and increase repeat purchase
• Contacting prospective clients / existing customers to inform them about the product using scripts
• Accurately record details of communication with customers
• Developing and sustaining solid relationships with customers to encourage repeat business
• Answer questions about product features in an engaging manner
• Answer all customer questions honestly and accurately
• Using sales scripts drive sales and respond to customer objections
• Developing in-depth knowledge of products and services offered by us to make suitable recommendations based on customers' needs and preferences.