International BPO Executive for US Shift

Job Description:

The Hybris eCommerce Business Analyst role is responsible for facilitating the successful delivery of consulting engagements. Business Analysts work closely with client stakeholders and business users and cross-functional delivery teams over the lifecycle of a project to gather and document solution requirements; document solution design; model and configure eCommerce data structures and business processes; collect, manipulate and load product data, define test scripts and acceptance criteria, manage & communicate requirement, design and priority changes and facilitate and manage defect tracking and prioritization.

Responsibilities:

Conduct one-on-one or small group interview sessions to gather required use cases, functional requirements, and technical requirements in order to develop requirement documentation.

Provide analytical expertise in identifying, evaluating, and documenting Hybris Commerce system requirements and procedures that are cost effective and meet business objectives and user needs.

Develop user requirements, functional specifications, technical specifications, data models, and process flow diagrams to communicate engagement scope to client and delivery team members.

Accountable to complete assigned work within time specified and communicate status if task delivery dates are at risk.

Work with other project delivery team members towards the resolution of business or systems issues.

Understand Hybris Commerce data structures, collect product catalogue data from client business users, manipulate data for import into eCommerce system and identify data gaps, and perform product data imports into eCommerce system. (Project dependent)

Provide system demonstrations and training to client business users.

Develop test plans, write manual/automated test scripts, and define acceptance criteria to ensure high-quality project deliverables. (Project dependent)

 Qualifications:

8+ years’ experience in general IT business analysis which includes 2-3 years’ experience in Hybris Commerce business analysis

Bachelor’s degree

Able to Multi-task and work under tight deadlines

Must be able to work independently with little to no supervision

Experience with global service delivery model 

Ability to work independently and collaboratively 

Excellent communication skills

Company Description

Evoqins is an end-to-end digital product development team focused on maximizing the scalability and reliability of global businesses. We specialize in a wide range of domains including fintech, banking, e-commerce, supply chain, enterprises, logistics, healthcare, and hospitality. With ISO 9001 certification and a 4.9-star Google rating, we are proud to have 120+ satisfied customers and an 87% customer retention rate. Our services include UX/UI design, mobile app development, web app development, custom software development, and team augmentation. 

Role Description

We are looking for a passionate Senior Backend Developer.  You will be responsible for designing, developing, and maintaining scalable backend services and APIs using Python. 

• Role: Senor Backend Developer
• Location: Kochi
• Employment Type: Full Time
• 
  

Key Responsibilities

• Design, develop, and maintain scalable Python-based applications and APIs.
• Build and optimize backend systems using FastAPI/Django/Flask.
• Work with PostgreSQL/MySQL databases, ensuring efficiency and reliability.
• Develop and maintain REST APIs (GraphQL experience is a plus).
• Collaborate using Git-based version control.
• Deploy and manage applications on AWS cloud infrastructure.
• Ensure best practices in performance optimization, testing, and security.
• 
  

Required Skills & Experience

• 2– 5 years of hands-on Python development experience.
• Experience in Fintech projects is an advantage
• Proven experience in FastAPI and REST API development.
• Strong database skills with PostgreSQL (preferred) and MySQL.
• Practical exposure to API integrations and third-party services.
• Experience deploying and maintaining applications in production.
• Familiarity with AWS cloud services.

About Company

Our client is a luxury home décor brand where technology enables world class home interior design.

Job Overview: We are seeking a highly creative and talented Copywriter to join our team. As the Copywriter, you will be responsible for written material for various platorms, such as websites, blogs, social media, and marketing campaigns that showcases the elegance and uniqueness of our luxury interior designs. Your words will play a pivotal role in enhancing our brand image, driving client engagement, and to produce engaging, informaƟve, and well-structured content that resonates with the target audience.

Responsibilities:

·       Develop captivating content surrounding our luxury interior projects that is well researched and in line with the organisations brand communication.

·       Team up with designers and marketers to create compelling content across our platform.

·       Dig deep into interior trends to create authentic content that resonates with readers.

·       Conducting keyword research and using SEO best practices to enhance online visibility and increase organic traffic.

·       Develop related content for multiple platforms, such as websites, email marketing, product descriptions, videos, and blogs.

·       Bring fresh ideas to the table and collaborate with our creative squad.

·       Edit & improvise content consistently to improve readability.

·       Edit and proofread content for impeccable grammar, spelling, and coherence, ensuring the highest quality output.

·       Stay up-to-date with industry trends, emerging technologies, and relevant news to infuse fresh perspectives into the content.

·       Prior experience in the luxury sector is mandatory.

Requirements:

·       Master’s degree in English, Journalism, Communications/PR, or a related field.

·       Substantial experience in content writing, copywriting, or a related field.

·       Portfolio of relevant writing samples.

·       Familiarity with web publication techniques, marketing tools, MS Office or Google Suite.

·       Impeccable grasp of the English language, including idioms and current trends in slang and expressions

·       Excellent verbal and written communication skills

·       Creativity along with a keen eye for details

·       Strong grasp of SEO principles and keyword integration for optimized content.

·       Monitor and analyse the performance of key performance indicators (KPIs) to offer suggestions for improvement.

Inventory Planning and management, ERP Exp. working in Manufacturing or Trading Company with large SKU

Company: MyOperator

Location: Noida Sector 2

About Us:

MyOperator is a leading provider in the customer experience space, dedicated to transforming how businesses interact with their customers. We are seeking a strategic and visionary Customer Success Team Manager to spearhead our customer success department and drive impactful, long-term relationships with our valued clients.

Role Overview:

As the Customer Success Team Manager, you will be the strategic leader responsible for overseeing the entire customer success department. Your primary goal will be to design and execute customer success strategies that align with our company's business objectives, ensuring exceptional customer satisfaction and retention. You will lead a high-performing team of customer success professionals, identify process gaps, and implement innovative solutions to enhance the customer journey.

Requirements

Key Responsibilities:

Strategic Development and Execution:

Develop and implement comprehensive customer success strategies that align with MyOperator's business goals.

Set clear customer success targets and KPIs, establish processes and policies, and monitor key metrics to drive team and customer success.

Design and roll out programs that enhance customer experience, boost revenue potential, and minimize churn.

Team Leadership and Management:

Lead, mentor, and manage a team of customer success professionals, setting performance goals and providing ongoing coaching and feedback.

Conduct performance reviews and implement development plans to ensure team effectiveness and professional growth.

Customer Satisfaction and Retention:

Drive initiatives to maximize customer satisfaction and loyalty through proactive engagement, issue resolution, and the development of customer loyalty programs.

Analyze customer feedback and data to identify trends and areas for improvement, ensuring the team effectively addresses customer needs and concerns.

Operational Excellence:

Identify and address process gaps, implementing scalable solutions to improve the customer experience and operational efficiency.

Utilize data-driven insights to track progress towards success goals and inform decision-making.

Cross-Departmental Collaboration:

Collaborate with Sales, Marketing, Product, and other departments to ensure alignment with the company’s overall strategy and enhance the customer journey.

Share customer insights and feedback to drive product improvements and refine marketing strategies.

Recruitment and Training:

Oversee the hiring process for customer success professionals, ensuring the team is equipped to meet revenue goals and customer expectations.

Develop and deliver training programs to enhance team skills and knowledge, ensuring high standards of customer support.

Requirements:

Experience: 4-9 years of experience in customer-facing roles, including customer service, technical support, or sales, with a proven track record of managing and leading teams.

Leadership: Demonstrated experience in leading teams, setting strategic goals, and driving performance metrics.

Technical Proficiency: Strong understanding of technical concepts and the ability to communicate them effectively to both team members and customers.

Communication Skills: Excellent verbal and written communication skills, with the ability to engage effectively with customers, team members, and stakeholders.

Analytical Skills: Proven ability to use data to drive decisions, optimize performance, and identify areas for improvement.

Strategic Thinking: Ability to develop and implement strategies that align with company goals and enhance customer success.

Why Join Us:

At MyOperator, you’ll be at the forefront of customer success innovation, leading a dynamic team and driving meaningful change. We offer a collaborative work environment, opportunities for professional growth, and a commitment to your career development.

Apply Now:

If you’re a strategic leader with a passion for customer success and a track record of achieving results, we’d love to hear from you. Apply today to join our team and make an impact at MyOperator!

Company: Product based Industry in Gurgaon - with offices in CANADA

Backed by intelligence and research, we assist your business perfect a greater outreach on the right audience. We are , your partner in professional growth. Offering bespoke consulting across varied segments, Trancis’ assistance is sure to set your business apart and ahead of your competition. With strong beliefs in detailed work approach, Trancis leaves nothing to chance. Meticulously going through each and every aspect of your business, we ensure that you have a well-oiled, and smooth- running venture. Appropriate business planning, correct legal and financial consulting, the right technical assistance, and more, experience an all- dimensional cooperation at . Company which stands for omnidirectional Now we are the leading IT based Industry in Gurgaon - with offices in Delhi NCR, Canada and France.We are specialized in Web Development & Digital Marketing with a proven track record of developing successful online store.Our overall client rating is 4.9 out of 5

Online test -> Final tech round

Product based / service based company

Role - Sr. Software Engineer - Java

Employment Type - Full Time, Permanent

Exp. - 5+ Years

Joining time - Immediately

work from home permanently

Knowledge and Skills:

• Strong experience in Advance Java, Spring, 
• Enterprise-grade cloud applications on Java EE platforms
•  

• Hands-on experience in designing and developing high-performing, scalable,

• Object Oriented analysis and Design patterns.
• Run the simulator against it for verifying the baseline.
• Trigger scripts that need to get the logs from the server
• Profound insight of Java and JEE internals (Memory Management, Transaction management)
• Excellent knowledge of Relational Databases SQL and ORM technologies
• Experience in developing RESTful web services
• Good experience in Spring, Spring Boot, REST APIs, Protocol Buffers
• Solid experience in creating and deploying micro services is very important.
• Working knowledge with AWS Lamda, Dockers
• Good to Have Skills: Shell script, MySQL
• Creating database schemas that represent and support business processes
• Implementing automated testing platforms and unit test

Proficient understanding of code versioning tools, such as GIT

Familiarity with build tools such as Ant, Maven, and Gradle

Familiarity with continuous integration

Mandatory skills: Advanced Java, Sprint Boot

1. B.E/ B.Tech / MCA in computer science or a related field
2. 6+ Years of Java/J2EE work experience.
3. Minimum 6 months in Team Lead position.

1. Object-Oriented design, patterns, algorithms, data structures
2. Well knowledge about Spring Hibernate framework.
3. Exposure to React JS / Angular JS.

1. Experience with SQL/No-SQL database technologies – MySQL, Mongo dB, Cassandra, Redis, PostgreSQL, etc.
2. Good working experience in OpenStack/AWS & cloud application development and deployment
3. Experience in Web services (REST or SOAP)

1. End to end web development experience is highly preferred
2. Good understanding of unit testing methodologies.
3. Good analytical and communication skills
4. Startup work culture mindset.