International BPO Executive for US Shift

• Sell Vacuum Casting and 3D Printing / Rapid Prototyping services
• Develop new customers and manage existing client relationships
• Understand technical requirements and coordinate with engineering teams
• Prepare quotations, negotiate deals, and close sales
• Achieve sales targets and support business growth

Requirements:

• Experience in Vacuum Casting / 3D Printing / Additive Manufacturing sales
• Strong communication and negotiation skills
• Engineering or technical background preferred
• Willingness to travel

Responsibilities

● Connect with potential clients to evaluate needs or promote products and services 

● Meeting or exceeding sales goals 

● Negotiating all contracts with prospective clients 

● Helping determine pricing schedules for quotes, promotions, and negotiations 

● Preparing weekly and monthly reports 

● Giving sales presentations to a range of prospective clients 

● Coordinating sales efforts with marketing programs 

● Understanding and promoting company programs 

● Obtaining deposits and balance of payment from clients 

● Preparing and submitting sales contracts for orders 

● Maintaining client records 

● Answering client questions about credit terms, products, prices, and availability. 

·      JavaScript, Typescript

·      Any UI Framework (web components) - primarily React.js

·      Rxjs

·      State Management frameworks - redux

·      Design Patterns

·      Jest / WTR for testing

·      Playwright, cypress - functional tests (good to have)

 Hiring PHP Developer 

Company Introduction:

                    AIT is a reputed web/Software development company with its headquarters based at Coimbatore, India. We have a creative team of skilled professionals who have in depth knowledge in various technologies including open source technologies and Microsoft technologies to service our valuable clients. Please visit our website https://www.aitechindia.com for more details.

Job Location: Coimbatore.

Job Description:

We are looking for a PHP Developer, responsible for managing back-end services and the interchange of data between the server and the users. Your primary focus will be the development of all server-side logic, definition and maintenance of the central database, and ensuring high performance and responsiveness to requests from the front-end. You will also be responsible for integrating the front-end elements built by your co-workers into the application. Therefore, a basic understanding of front-end technologies is necessary as well.

Responsibilities

Integration of user-facing elements developed by front-end developers

Build efficient, testable, and reusable PHP modules

Solve complex performance problems and architectural challenges

Integration of data storage solutions (may include databases, key-value stores, blob stores, etc.)

Skills :

Strong knowledge of PHP web frameworks {uch as Laravel, Magento, Joomla and Drupal}

Understanding the fully synchronous behavior of PHP

Understanding of MVC design patterns

Basic understanding of front-end technologies, such as JavaScript, HTML5, and CSS3

Knowledge of object-oriented PHP programming

Understanding accessibility and security compliance {Depending on the specific project}

Strong knowledge of the common PHP or web server exploits and their solutions

Understanding fundamental design principles behind a scalable application

User authentication and authorization between multiple systems, servers, and environments

Integration of multiple data sources and databases into one system

Familiarity with limitations of PHP as a platform and its workarounds

Creating database schemas that represent and support business processes

Position: Salesforce Developer

Company: REI Systems India Pvt Ltd www.reisystems.in

Location: Baner, Pune

Job Description

Looking for a technically savvy Salesforce Developer with min. 3 years of experience exclusively in Salesforce platform with experience in Force.com implementation and product development projects.

The Salesforce Developer is expected to work as a team player and also an individual contributor taking ownership of all technical aspects involved in end-to-end implementation of Salesforce projects – primarily development using Lightning Component, Visual Force and Apex, Triggers, API integration, Data Migration, Deployment & Release, Analysis, Design and Documentation.

Experience: Min. 3 years in core Salesforce with customization & coding experience.

Skills & Experience

•      Must have: Experience in Apex, Triggers, customization, coding

•      Good to have: Aura Development, LWC, Salesforce Admin, Apex, Visualforce, JavaScript, Angular

•      Strong in OOPs concepts, VisualForce, Apex programming – Classes, Triggers, SOQL, SOSL, SOAP/REST API, Test Classes

•      Working knowledge of Bulk Triggers, API based integration, Batch Apex

•      Well versed in at least two of the following - HTML/CSS, XML, JavaScript, JQuery etc.

•      Data modeling skills – Object modelling, Object relationships, junction objects, Schema Builder

•      Well versed in Sales Cloud, Service Cloud, AppExchange software, Chatter

•      Systems integration and implementation experience with external databases or third party systems like MS SQL Server, Oracle, SAP, Magento, SharePoint, Box.com, Amazon Cloud Drive, Google Drive integration etc.

•      Must have accomplished SFDC certification - DEV401 or DEV501.

•      Experience in data migration from other CRM software (at least one) - Siebel, SAP, ACT, PeopleSoft, NetSuite, etc.

•      Strong experience in writing effective code, unit testing, test classes, code coverage, build & deployment through change sets, Eclipse based Force.com IDE, migration tools

•      Functional & Admin Skills – Configuration, Customization, User Management, Security Access, Reports, Dashboards, Workflows, Approvals, Page Layouts, Record Types, Assignment Rules, Validation Rules, Object Relationships, Schema Builder, Desktop integration, Mobile integration, Data Import/Export, data management tools – data loader, workbench etc.

•      Strong in problem solving, analytical skills with ability to learn quickly, adapt with priorities and business needs and self-organized with project delivery consciousness

•      Strong communication skills – must be clear and effective in both written and verbal communication

Responsibilities

•      Analyze and review business, functional, and technical requirements

•      Document and develop code according to specifications and standards

•      Prepare test data and plan and conduct basic unit or module testing

•      Provide support for quality assurance testing and defect resolution

•      Participate in project team meetings and communicate effectively with peers, architects, system analysts,

•      Business analysts, project managers, quality control, and across other technology team boundaries, reporting project status as required

•      May be required to be on call to provide support on a need-to basis

•      Accountable for systems analysis, technical design, coding, unit testing, data quality and documentation of the assigned project(s)

•      Work closely with Solution Architect, Business Analyst, Junior Developers, QA team

•      Play key role in development activities to build customized solutions

•      Responsible for code quality, build, deployment and release management activities

•      Participate and/or lead the project related meetings with customer representative and internal/external stakeholders

•      Actively participate in requirements gathering, UAT support, Deployment & Release activities and also should provide Customer Training as and when required

•      Must be a self-starter, quick learner, organized, committed, able to work on multiple priorities and flexible as per project needs.

•      Follow and recommend best practices – coding standards and development procedures

•      Document functional requirements, technical requirements, development processes and any other duties assigned on demand as per project requirements

•      Actively contribute, guide and participate in training other developers – knowledge sessions, best practices, innovative ideas etc.

Education and Training

•      Bachelor’s degree in computer science or a related field required.

•      Masters’ degree in Computer Science or a related field preferred.

Other Desirable Skills (Not mandatory)

•      Programming languages/frameworks such as Java/JSP/PHP/C#.Net, JSON, JQuery, AJAX is an added advantage

•      Strong skills in data management including data capture, warehousing, segmentation, mining, storing, cleansing and security

•      Knowledge of third party continuous integration tools like Jenkins, Cruise Control etc.

•      Having Sales Cloud/Service Cloud implementation Consultant certification is an added advantage

•      Experience in any of the Version Control tools like Github, Subversion, Perforce, SfOpticon etc.

•      Familiar with SDLC Agile (Scrum) project methodologies

Interested candidates can share below details:

1. Total experience & Relevant experience in Salesforce Developer? Any experience in LWC?

2. Current CTC & Expected CTC:

3. Notice period. How immediately can you join us?

4. Are you holding any other offers? If yes, How much?

5. Location

6. Do you have a personal laptop/Desktop in good working condition?

Qualification, Experience & Critical Capabilities

• Graduation in Engineering (Preferred Computer Science)/ Post Graduation with 8 years (+) hands on experience working in SAP MDM / MDG.
• Experience in writing User Story/Business Requirement Specification, USDD (User Story Design Document)/Functional/Technical Specifications and understand Devops, Agile methodology/framework.
• Act as a partner to the Business for Business Process Query Incidents, Small Change (Projects), Problem Management and define right solution from Design and Cost perspective by aligning with Chief Architect Group (CAG) as and when needed.
• Coordinates with business users and other IT departments to design, develop, implement, enhance and maintain complex solutions.
• Be able to support and challenge the Partners (Vendors) on quotation of Change efforts, Fulfill the role of a SME (subject matter expert), Oversee and support the development of the solution, Validate the functionality as per business needs, support testing (IST & UAT) and User training.
• Experience in collaboration with different domains (functions) within Syngenta and third-party Partners (Vendors).

Relevant Experience

• 8 years (+) experience working as SAP MDM / MDG Functional Analyst.
• Should have worked on implementation of MDM.
• Good to have: Exposure to migration of SAP MDM to MDG.

MDM:

• Experience in MDM configuration.
• Experience in Integrating business process requirements with the technical implementation of SAP Master Data Management / Governance.
• Set up Validation (Business) rules, Workflow process, Import/Syndication Maps.
• Setup and use of MDM Transport Management.
• Design understanding of material / products master repository architecture.
• Experience working on SAP MDM Production Support and New Enhancements.
• Knowledge of handling MDM integration with different systems. Ex MDM <> ECC, SFDC etc.
• Understanding the Business problem and the different Master data used in the Organization (say if its Material Master/Customer/Vendor/Finance Master data etc.).
• Develops and implements strategies to translate business requirements and models into feasible and acceptable designs to ensure that business needs are met.
• Once the understanding phase is done Functional Analyst will have to work with vendor to provide a Solution through SAP MDM and then design and Implement the solution end to end.
• Strong hands on experience in MDM Console, Data Manager, Import Manager, Syndicator, Workflow, Data modeling, Standardization, Cleansing and SAP ECC.
• Consultant should try to wider there view for all the different platforms that are used with MDM such as Netweaver , XI, ABAP etc.
• Identifies areas for data quality improvements and helps to resolve data quality problems through the appropriate choice of error detection and correction, process control and improvement, or process design strategies.

MDG:

• Configuration exposure with MDG product / material data objects.
• Experience in UI modelling (Design and Creation of UI, Value restriction and Derivation rules).
• Understanding and familiarity with MDG application framework and various governance API's.
• Able to perform MDG configurations and customizations in areas like data modeling, process modeling, key mapping, duplicate checks, validations, replication and MDG error handling.
• Knowledge in activation and configuration of the MDG modules & components.
• Expertise in Data Model Enhancement, Data Transfer (DIF/DEF), Data Replication Framework (DRF) via ALE / IDOC, key and value mapping.
• Able to perform MDG Configurations and Customizations in areas like Data Modeling, Process Modeling, Key Mapping, Duplicate checks, validations and MDG error handling experience.

General Experience and Prerequisites 

• Excellent written and verbal communication around issues, managing escalations.
• Experience in client facing and managing outsourced partners.
• A Team player with a collaborative attitude, proactive and ability to work under pressure.
• Good understanding of agile ways of working (DevOps model), knowledge on ITIL processes.
• Knowledge of Lean/ 6 Sigma, Design Thinking, Agile methodology.
• Certification in SAP MDM / MDG preferred.

Roles & Responsibilities :-

1. Create and optimize digital campaigns on Google Ads & Facebook

2. Prepare and setup Campaign proposals on Google Ads & Facebook platform (such as Search, Display & Remarketing)

3. Measures and reports performance of all digital marketing campaigns and assesses against goals (ROI and KPIs)

4. Positive & Negative Keywords Research & Analysis Quality Score PPC Bid Management, A/B testing of ads & landing pages

5. New Strategies & Recommendations (such as Ad Extensions, Custom audience, dynamic campaigns & dynamic re-marketing etc)

6. Brainstorms new and creative growth strategies through digital marketing

7. Measure and report performance of all marketing campaigns, and assess against goals

8. Identifying new business leads and contributing to the expansion of business activities

9. Preparing campaign budgets and work schedules, as well as setting project deadlines

10. Developing link building strategies.

11. Analyzing keywords and SEO techniques used by competitors.

12. Should play a major role in enhancing brand awareness within the digital space as well as driving website traffic and acquiring leads/customers

Skills Required :-

1.At least 2 years of exp in the advertising industry.

2. leading and managing SEO/SEM

3. Experience in optimizing landing pages and user funnels

4. Experience with A/B and multivariate experiments & In-depth knowledge of Google Ads and Facebook Paid Ads

5. Solid knowledge of website and marketing analytics tools (e.g., Google Analytics, SEMRush, etc.)

6. Experience in setting up and optimizing PPC campaigns on all major search engines

7. Knowledge about LinkedIn Marketing

8. Proficiency in campaign management software, such as HubSpot Marketing

9. Extensive experience in client relationship management

• Get involved in the entire customer lifecycle from on-boarding through the duration of their subscription period 
• Provide product training to enable the customers to realize the potential of the company
• Identify product usage gaps and provide actionable solutions to the customers 
• Build value-based relationships with customers and create company champions 
• Conduct Strategic Business Reviews (EBRs and QBRs) to understand customer lifecycle milestones, communicate the value of our product, showcase ROI, 
• Drive desired customer outcomes through a consultative approach 
• Ensure customer retention by negotiating and closing renewals 
• Identify opportunities of upselling and cross-selling along with the Account Managers 
• Identify appropriate business use cases where the company can be deployed 
• Establish deployment goals and desired success outcomes and then develop a plan to carry them out successfully 
• Have a strong business sense to keep looking out for new use cases and solutions using a company to create a win-win situation with customers 
• Communicate and brain-storm with the product team on customer feedback and help refine product roadmap 
• Work with the marketing team to execute customer surveys, case studies, etc 
• Identify and Process Success milestones for the customers 
• Optimize existing processes within the company and actively enhance all Customer Success initiatives 
• Drive customer advocacy through reviews, testimonials, customer meetups; and create a center of excellence within the customer's organization 

Our ideal Customer Success Manager: 

• Has relevant 3 to 7 years of work experience (CSM - 3 to 5 yrs; Sr CSM - 4 to 6 yrs; Lead or Principal CSM - More than 7 yrs)  in a high-touch Customer Success / Strategic Consulting role in a B2B SaaS or Tech Product based company 
• Being an organization that believes in a flat hierarchy, we have only 1 people manager per region for the CS team and everyone else, including those with 15+ yrs of Customer Facing experience add value to the company and its customers in the capacity of an individual contributor 
• Should be open to aligning with the US / EU time zone (5 PM to 2:00 AM / 1 PM to 10 PM IST). Note - The company does provide free lunch + dinner, and a cab drop facility with an additional allowance for the ones working in the US time zone. 
• Showcases exemplary written and verbal communication skills to work along with Global Customers 
• Has worked directly with Large Enterprise Customers in the Americas or European region  
• Has an exceptional ability to communicate and foster positive business relationships
• Demonstrates a deep understanding of customers concerns and thoughts regarding the use of products
• Managed customers across different segments in the past and knows how to manage them differently
• Exhibits a true passion for customers and for Customer Success