Roles & Responsibilities:
- Responsible for the implementation and support for Safetrax tool for large corporates and fleet partners
- Act as single point contact for all client queries.
- Serve as a primary point-of-contact for Client satisfaction and act as the liaison between the clients, sales and other functional groups.
- Managing the entire show of Account Management and supporting clients.
- Owning the long term as well as the short-term growth strategy of the account(s).
- Participate in internal planning activities to develop schedules and align resources for projects and support activities.
- Showcasing a consulting mindset by acting as a solution provider rather than an order taker.
- Find opportunities to bring in automation/orchestration in order to enhance client service experience.
- Respond to queries from potential and existing customers, communicate Safetrax's value proposition and negotiate deals successfully.
- Understand client needs and address within defined TAT
Knowledge & Experience:
- Bachelor's degree and demonstrated prior Account/Service Management experience.
- Information Technology experience
- Strong written and oral communication skills.
- Strong Microsoft Office skills (Excel, PowerPoint )
- Strong aptitude for learning new technologies and processes and an understanding of how to apply these in a customer facing environment
- Understand technical risks and supportability parameters
- Strong decision-making skills.
- The ability to analyse, think innovatively, adapt and drive new best practices.
- The ability to farm the account through relationship management.
Shubham Vishwakarma
Full Stack Developer - Averlon
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All kids have extraordinary talent & creativity, and our mission in the world is to help
nurture it. We truly believe that education needs to develop the whole being, and
exploration of broad interests is key for originality.
We are working hard to be the world's most loved extra-curricular platform
& build the future of passion. We are here to do the best work of our lives, and
together, we hope you are too. Come & help shape the future of inspiration &
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company culture, hiring & product engineering practices.
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consumers love.
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Cleartrip helping build one of the most loved consumer companies in the region. He
was also instrumental in taking Cleartrip global (8 countries) & create global high
quality products in an increasingly flat world.
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culture here.
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About the role
You are an exceptional engineer first, and have experience in mentoring the
engineers in the team.
Build a strong engineering team & culture, hiring great engineers along our
journey.
Engineer new products and features, improve existing products and features.
Working knowledge of Devops & Infra part of the setup.
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5+ years experience across the engineering stack (both frontend & backend).
Principal engineer 2
Bachelor/Masters of engineering.
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TypeScript, Node.js, and Postgres.
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garden office @ Jayanagar, Bangalore (home to some of the best dosas in India)
to jam together on anything that requires space.
You are not fixated about any one programming language & can learn new tech
as needed.
You are clear that problem solving & shipping >> scaling in the 0 to 1 stage.
You are somebody who shares the same ethos.
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You have expertise in data engineering, video or audio engineering.
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You've an interest in education & kids.
You have interests outside of technology, such as in art, music or any performing
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experience and your ability to solve simple yet intriguing problem statements.
Optionally, you may have to work on a small assignment to ensure a good
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Leadership
Follow CutshortShubham Vishwakarma
Full Stack Developer - Averlon