Business Analyst at MTAP Technologies · Navi Mumbai, Mumbai · 3 - 6 years · ₹5L - ₹10L / yr · Profitable · Posted 5 Mar 2024

Roles & Responsibilities:
- Responsible for the implementation and support for Safetrax tool for large corporates and fleet partners
- Act as single point contact for all client queries.
- Serve as a primary point-of-contact for Client satisfaction and act as the liaison between the clients, sales and other functional groups.
- Managing the entire show of Account Management and supporting clients.
- Owning the long term as well as the short-term growth strategy of the account(s).
- Participate in internal planning activities to develop schedules and align resources for projects and support activities.
- Showcasing a consulting mindset by acting as a solution provider rather than an order taker.
- Find opportunities to bring in automation/orchestration in order to enhance client service experience.
- Respond to queries from potential and existing customers, communicate Safetrax's value proposition and negotiate deals successfully.
- Understand client needs and address within defined TAT
Knowledge & Experience:
- Bachelor's degree and demonstrated prior Account/Service Management experience.
- Information Technology experience
- Strong written and oral communication skills.
- Strong Microsoft Office skills (Excel, PowerPoint )
- Strong aptitude for learning new technologies and processes and an understanding of how to apply these in a customer facing environment
- Understand technical risks and supportability parameters
- Strong decision-making skills.
- The ability to analyse, think innovatively, adapt and drive new best practices.
- The ability to farm the account through relationship management.

About MTAP Technologies
About
Similar jobs (10)
POSITION:
Senior Data Engineer
The Senior Data Engineer will be responsible for building and extending our data pipeline architecture, as well as optimizing data flow and collection for cross functional teams. The ideal candidate is an experienced data pipeline builder and data wrangler who enjoys working with big data and building systems from the ground up.
You will collaborate with our software engineers, database architects, data analysts and data scientists to ensure our data delivery architecture is consistent throughout the platform. You must be self-directed and comfortable supporting the data needs of multiple teams, systems and products. The right candidate will be excited by the prospect of optimizing or even re-designing our company’s data architecture to support our next generation of products and data initiatives.
What You’ll Be Doing:
● Design and build parts of our data pipeline architecture for extraction, transformation, and loading of data from a wide variety of data sources using the latest Big Data technologies.
● Identify, design, and implement internal process improvements: automating manual processes, optimizing data delivery, re-designing infrastructure for greater scalability, etc.
● Work with stakeholders including the Executive, Product, Data and Design teams to assist with data-related technical issues and support their data infrastructure needs.
● Work with machine learning, data, and analytics experts to drive innovation, accuracy and greater functionality in our data system.
Qualifications:
● Bachelor's degree in Engineering, Computer Science, or relevant
field.
● 10+ years of relevant and recent experience in a Data Engineer role.
● 5+ years recent experience with Apache Spark and solid understanding of the fundamentals.
● Deep understanding of Big Data concepts and distributed systems.
● Strong coding skills with Scala, Python, Java and/or other languages and the ability to quickly switch between them with ease.
● Advanced working SQL knowledge and experience working with a variety of relational databases such as Postgres and/or MySQL.
● Cloud Experience with DataBricks
● Experience working with data stored in many formats including Delta Tables, Parquet, CSV and JSON.
● Comfortable working in a linux shell environment and writing scripts as needed.
● Comfortable working in an Agile environment
● Machine Learning knowledge is a plus.
● Must be capable of working independently and delivering stable,
efficient and reliable software.
● Excellent written and verbal communication skills in English.
● Experience supporting and working with cross-functional teams in a dynamic environment.
REPORTING: This position will report to our CEO or any other Lead as assigned by Management.
EMPLOYMENT TYPE: Full-Time, Permanent LOCATION: Remote (Pan India) SHIFT TIMINGS: 2.00 pm-11:00pm IST
WHO WE ARE:
SalesIntel is the top revenue intelligence platform on the market. Our combination of automation and researchers allows us to reach 95% data accuracy for all our published contact data, while continuing to scale up our number of contacts. We currently have more than 5 million human-verifi ed contacts, another 70 million plus machine processed contacts, and the highest number of direct dial contacts in the industry. We guarantee our accuracy with our well-trained research team that re-verifi es every direct dial number, email, and contact every 90 days. With the most comprehensive contact and company data and our excellent customer service, SalesIntel has the best B2B data available. For more information, please visit – www.salesintel.io
WHAT WE OFFER: SalesIntel’s workplace is all about diversity. Different countries and cultures are represented in our workforce. We are growing at a fast pace and our work environment is constantly evolving with changing times. We motivate our team to better themselves by offering all the good stuff you’d expect like Holidays, Paid Leaves, Bonuses, Incentives, Medical Policy and company paid Training Programs.
SalesIntel is an Equal Opportunity Employer. We prohibit discrimination and harassment of any type and offer equal employment opportunities to employees and applicants without regard to race, color, religion, sex, sexual orientation, gender identity or expression, pregnancy, age, national origin, disability status, genetic information, protected veteran status, or any other characteristic protected by law.
Job Title: Remote AS400 / IBM i Professional
Experience: 6+ Years
Work Mode: Remote
Job Summary
We are looking for an experienced AS400 / IBM i Professional with 6+ years of hands-on experience in IBM iSeries (AS400) environments. The ideal candidate should have strong knowledge of system administration, database management, application development, security, troubleshooting, and platform integration.
The candidate will work closely with business users, IT teams, and management to support, enhance, and maintain AS400-based enterprise applications and infrastructure.
Key Responsibilities
- Perform AS400 / IBM i system administration, configuration, monitoring, and maintenance.
- Manage IBM i environments, system objects, libraries, jobs, subsystems, and related components.
- Develop, enhance, maintain, and support applications running on the AS400 platform.
- Work with programming languages such as RPG, CL, COBOL, and other relevant technologies.
- Develop and maintain database solutions using DB2 for i / SQL.
- Troubleshoot application, system, database, and integration-related issues.
- Perform root-cause analysis and implement permanent solutions for technical problems.
- Support system upgrades, migrations, patches, and environment changes.
- Manage and troubleshoot integrations between AS400 and external enterprise platforms such as ERP, CRM, and SCM systems.
- Work with cross-functional teams to understand business requirements and provide technical solutions.
- Coordinate with business stakeholders, IT teams, and management for application support and enhancements.
- Ensure system availability, performance, security, and reliability.
- Maintain technical documentation, system procedures, and application support documentation.
- Follow organizational security, compliance, and change-management standards.
Required Skills
- 6+ years of experience working with AS400 / IBM i / iSeries systems.
- Strong hands-on experience in AS400 system administration and application support.
- Proficiency in one or more of the following:
- RPG / RPGLE
- CL / CLLE
- COBOL
- Other AS400 programming languages.
- Strong knowledge of DB2 for i / DB2-400 and SQL.
- Experience with AS400 troubleshooting, debugging, and production support.
- Understanding of IBM i system architecture, jobs, libraries, objects, and subsystems.
- Experience with application and system integrations.
- Strong analytical and problem-solving capabilities.
- Excellent communication and teamwork skills.
Nice-to-Have Skills
- Experience with AS400 / IBM i system upgrades and migrations.
- Knowledge of IBM i security, user access management, and compliance.
- Experience with ERP, CRM, or SCM integrations.
- Knowledge of enterprise security and compliance standards.
- Familiarity with industry-specific regulations such as HIPAA and PCI-DSS.
- Exposure to modern technologies such as Java, PHP, C++, .NET, or related integration technologies.
- Experience working in Agile or other structured development environments.

Job Description – Social Media Executive
Responsibilities
- Manage and publish engaging content across Instagram, Facebook, and LinkedIn
- Create blogs, website content, landing pages, and webinar invitations
- Post customized content regularly across groups and communities
- Coordinate with content writers and designers to deliver high-quality creative output
- Handle SEO optimization and leverage AI tools for video/content creation
- Plan and run ad campaigns across platforms
- Craft and distribute WhatsApp promotional messages
- Share and manage testimonials, Google feedback, and career resources (Career Book, Cluster Books, Tests, etc.)
- Ensure routine social media posting at regular intervals to maintain consistency
Requirements
- Strong knowledge of social media platforms and content creation strategies
- Basic understanding of SEO and digital marketing practices
- Ability to use AI-based tools for video and content creation
- A creative mindset with strong attention to detail
- Good communication and coordination skills
🧭 VP – Sales Framework
1. Job Description (JD)
Designation: Vice President – Sales
Department: Sales & Marketing
Reports To: Directors
Purpose:
To lead and drive the organisation’s revenue generation, sales strategy, and market
positioning across all real-estate projects. The VP – Sales is accountable for building a
high-performance in-house sales engine, nurturing a strong channel partner network, and
ensuring optimal sales velocity with a 70:30 ratio between direct and channel sales. The role
requires balancing strategic oversight with hands-on execution — from market mapping and
budgeting to team leadership, compliance, and brand representation.
2. Key Responsibility Areas (KRAs)
KRA Description Key Deliverables / KPIs
1. Sales Strategy &
Revenue
Achievement
Design and implement sales
plans to achieve quarterly and
annual targets for all projects.
Maintain 70:30 Direct vs Channel
Sales ratio.
Achieve ≥ 25 sales at launch and
≥ 6 sales per quarter post-launch-
Maintain approved sales ratio
(variation only with Director
approval)
2. Team Building &
Leadership
Recruit, train and lead a
complete in-house sales
ecosystem (Marketing,
Pre-Sales, Closures, CRM).
Team hiring completed within plan
timelines- ≥ 80% staff target
achievement- Attrition < 10%
3. Channel Partner
Network
Development
Identify and onboard
RERA-registered channel
partners; maintain strong
relationships to drive sales.
Number of active partners ≥ 50
per project- Channel sales closure
contribution ≤ 30% of total saleMarket
Intelligence &
Positioning
Conduct competitive project
analysis and define pricing, USP
and marketing narrative.
Quarterly market mapping report-
Price positioning and sales velocity
alignment with market data
5. Marketing &
Brand Direction
Oversee development and
approval of marketing collaterals
(flyers, brochures, videos,
hoardings).
Timely release of marketing
assets- All creatives approved by
VP Sales prior to publishing
6. Budget & ROI
Accountability
Manage marketing and sales
budgets — max 2% of property
sale value (all inclusive).
Quarterly budget utilisation ≤ 2%
cap- In-house incentives ≤ 0.2%
per sale- Expense-to-result ratio
review each quarter
7. Process & CRM
Governance
Establish robust
lead-management and
confidential CRM SOPs to
prevent leakage.
100% lead traceability and
confidentiality compliance- SOP
audit pass each quarter
8. Legal &
Documentation
Alignment
Finalise EOI, Booking Forms, CP
Agreements with Legal and
Directors.
Templates standardised before
launch- Zero legal deviation in
customer documentation
9. Events & Brand
Engagement
Plan and execute Channel
Partner meets and sales events.
Minimum 1 major CP event per
quarter- ≥ 75% attendance of top
partners
10. Reporting &
Performance
Review
Maintain weekly sales
dashboards and monthly
management reports.
Accurate report submission by 1st
week of each month- Variance
analysis with corrective actions
Job Description
Full Stack Developer (Java and Angular)
Location: Remote
Experience required: 3+ years
Requirements:
- Total 3+ years of experience in Java and J2EE development
- 3 years of experience in Full Stack development using Java and Angular 2.0 and above
- Experience in Spring Boot and Spring MVC
- 1 year of experience in AWS Services
- Experience in writing DB queries - SQL & PL SQL
- Experience in RESTful API/SOAP based services
- Good communication and interpersonal skills
Position: Site Reliability Engineer
Location: Pune (Currently WFH, post pandemic you need to relocate)
About the Organization:
A funded product development company, headquarter in Singapore and offices in Australia, United States, Germany, United Kingdom, and India. You will gain work experience in a global environment.
Job Description:
We are looking for an experienced DevOps / Site Reliability engineer to join our team and be instrumental in taking our products to the next level.
In this role, you will be working on bleeding edge hybrid cloud / on-premise infrastructure handing billions of events and terabytes of data a day.
You will be responsible for working closely with various engineering teams to design, build and maintain a globally distributed infrastructure footprint.
As part of role, you will be responsible for researching new technologies, managing a large fleet of active services and their underlying servers, automating the deployment, monitoring and scaling of components and optimizing the infrastructure for cost and performance.
Day-to-day responsibilities
- Ensure the operational integrity of the global infrastructure
- Design repeatable continuous integration and delivery systems
- Test and measure new methods, applications and frameworks
- Analyze and leverage various AWS-native functionality
- Support and build out an on-premise data center footprint
- Provide support and diagnose issues to other teams related to our infrastructure
- Participate in 24/7 on-call rotation (If Required)
- Expert-level administrator of Linux-based systems
- Experience managing distributed data platforms (Kafka, Spark, Cassandra, etc) Aerospike experience is a plus.
- Experience with production deployments of Kubernetes Cluster
- Experience in automating provisioning and managing Hybrid-Cloud infrastructure (AWS, GCP and On-Prem) at scale.
- Knowledge of monitoring platform (Prometheus, Grafana, Graphite).
- Experience in Distributed storage systems such as Ceph or GlusterFS.
- Experience in virtualisation with KVM, Ovirt and OpenStack.
- Hands-on experience with configuration management systems such as Terraform and Ansible
- Bash and Python Scripting Expertise
- Network troubleshooting experience (TCP, DNS, IPv6 and tcpdump)
- Experience with continuous delivery systems (Jenkins, Gitlab, BitBucket, Docker)
- Experience managing hundreds to thousands of servers globally
- Enjoy automating tasks, rather than repeating them
- Capable of estimating costs of various approaches, and finding simple and inexpensive solutions to complex problems
- Strong verbal and written communication skills
- Ability to adapt to a rapidly changing environment
- Comfortable collaborating and supporting a diverse team of engineers
- Ability to troubleshoot problems in complex systems
- Flexible working hours and ability to participate in 24/7 on call support with other team members whenever required.
Should have good knowledge of OOPS Concept, Web application concepts, Architecture and Cloud/Infra.
Must have hands-on experience on Asp.net Core MVC.
SQL Server with Entity Framework
Web API
Should be ready to learn new Technical languages and explore.
Good communication skills will be an added advantage.
Must be logically sound.
Should be an active team player.
Good verbal and written communication will be an added advantage. Must have worked in a team.
Roles & Responsibilities:
- You will be coordinating our enterprise account-specific teams called squads, consisting of members from engineering, machine-learning, and conversation-design teams.
- There are five working groups in the organization, (i) Business (ii) Research (iii) Solutions (iv) Product, and (v) Operations, where you will be joining the Solutions, working group.
- You will be collaborating with the sales team to design an appropriate solution to the customer's problems and help them showcase the value of the product.
- You will be collaborating with the operations team to ensure we are not compromising on our quality standards.
- You will also be co-working with the product working group to help them improve the overall platform and to prioritize the high-impact initiatives in the roadmap.
Work you will be doing:
- You will be building bespoke voice bots for enterprise clients using internal tools.
- You're expected to help build the Solutions stack whose goal is to reduce the amount of effort put into building our voice bots.
- You will be involved in analyzing client calls where you're expected to use either data pipelines or SQL to get insights into caller behavior.
Technical (Mandatory) Requirements
- Professional experience of at least 1 year.
- Has experience with integrating or building HTTP APIs
- Has hands-on experience working with Python
- Good communicator
Optional Requirements:
- Has experience working in any of Django Rest Framework, Redis, Celery
Technical Stack
Skit uses a microservices architecture where we employ both HTTP and GRPC to communicate between our services
Experience required - 3 year(minimum) in MERN Stack
Salary - 15-20 LPA
About the Company
The company is one of the fastest-growing B2B SAAS Marketplace to procure industrial materials. The startup is generating an Annual Revenue of Rs. 100 Crore. You will get to work in a fast-paced environment with a brilliant agile tech team led by top engineers.
Location: Pune, 3 months Remote then Work from Office or Hybrid Working
Qualifications & Criteria
1. 3+ Years of development experience in the full-stack development (preferred MERN technology stack). Should be proficient in working with technologies like JavaScript, CSS, and JS with frameworks like NodeJs and ReactJS.
2. Should have good knowledge of databases like Linux.
3. As part of the brains of the startup, You are smart, creative, and love solving business challenges and thereby find new ways to propel the growth of the company.
4. You are passionate about the growth and want to become a future technical leader within the company. Your work and attitude should reflect your commitment for the same.
Responsibilities:
1. Should be able to work independently once proper guidance is provided.
2. Knowledge of professional software engineering practices & best practices for the full software development life cycle, including coding standards, code reviews, source control management, build processes, testing, and operations
3. Ensure timely completion of development activity.
4. Prepare training documents and provide training to internal teams on tools.
5. Consult, design, and develop well-structured, scalable in-house tools.
6. Should be able to write optimized business logic for business functions







