
Roles & Responsibilities:
- Responsible for the implementation and support for Safetrax tool for large corporates and fleet partners
- Act as single point contact for all client queries.
- Serve as a primary point-of-contact for Client satisfaction and act as the liaison between the clients, sales and other functional groups.
- Managing the entire show of Account Management and supporting clients.
- Owning the long term as well as the short-term growth strategy of the account(s).
- Participate in internal planning activities to develop schedules and align resources for projects and support activities.
- Showcasing a consulting mindset by acting as a solution provider rather than an order taker.
- Find opportunities to bring in automation/orchestration in order to enhance client service experience.
- Respond to queries from potential and existing customers, communicate Safetrax's value proposition and negotiate deals successfully.
- Understand client needs and address within defined TAT
Knowledge & Experience:
- Bachelor's degree and demonstrated prior Account/Service Management experience.
- Information Technology experience
- Strong written and oral communication skills.
- Strong Microsoft Office skills (Excel, PowerPoint )
- Strong aptitude for learning new technologies and processes and an understanding of how to apply these in a customer facing environment
- Understand technical risks and supportability parameters
- Strong decision-making skills.
- The ability to analyse, think innovatively, adapt and drive new best practices.
- The ability to farm the account through relationship management.

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Greetings of the day !
ONLY FEMALE CANDIDATES NEEDED
Role = Customer care Executive
Location = Andheri(E), Mumbai
6 day working Rotational off
Good communication skills
Experience range = Fresher to 4 years
ABOUT THE ROLE
Position = CUSTOMER CARE EXECUTIVE
Answering calls
Resolving queries and issues over the phone
Assisting the customer
Job Description — Senior Marketing Executive
Location: Hyderabad (Remote)
Job Summary:
TechGrit India is seeking a highly skilled and experienced Senior Marketing Executive with 7+ years of experience to join our team. This is an immediate requirement. The role will be to work closely with cross-functional teams to deliver high-quality solutions while ensuring that best practices are followed.
Key Responsibilities:
Branding & Promotion:
Develop and execute marketing strategies that enhance brand visibility in the IT services domain.
Design internal and external branding campaigns that align with the company's vision and values while also targeting both B2B and B2C segments to support business objectives.
Ensure consistent brand messaging across all touchpoints (website, social media (Linkedln,
YouTube), events, etc.).
Marketing & Communication:
Collaborate with content creators, designers, and agencies to produce engaging marketing materials, including blog posts, case studies, whitepapers, and promotional videos, ensuring effective execution of campaigns.
Lead initiatives to showcase the company's expertise through blogs, webinars, whitepapers, and thought leadership articles.
Events & Webinars:
Organize and manage virtual and in-person events, such as Linkedln live webinars, Zoom meetings, client meets, and industry expos.
Develop themes, identify speakers, and manage end-to-end promotion of events to ensure high engagement.
Digital Marketing:
Plan and execute performance-driven digital campaigns across platforms (Linkedln, Zoom, Email Marketing Platform, Google, etc.).
Track metrics like CTR, Conversions, and ROI to optimize marketing efforts.
Collaborate with the sales team to drive demand generation and nurture leads via email marketing and CRM tools.
Must be able to boost the performance of the posts on Linkedln and other social media channels.
Must have knowledge of SEO Market Research & Strategy:
Analyse market trends, competitor strategies, and customer preferences to refine marketing plans.
Identify new channels to promote IT services and expand the company's reach in target geographies.
Team Collaboration:
Work closely with cross-functional teams (Sales, HR, Design, Technical Team Stake Holders etc.) to align marketing goals with organizational objectives.
Support HR in employer branding and engagement initiatives to attract top talent.
Required Skills:
Digital Marketing Expertise: Proficiency in a wide range of digital marketing tools and techniques, including campaign management, audience engagement, and performance optimization.
Analytical Skills: Strong ability to analyze complex data sets, derive actionable insights, and drive data-informed decision-making to maximize marketing impact.
Communication Skills:
Exceptional verbal and written communication skills in English, enabling clear and effective stakeholder engagement and collaboration.
Leadership Qualities: Proven experience in leading teams and managing cross-functional projects, fostering collaboration, and driving results in a dynamic environment
.
Creativity: Demonstrated ability to conceptualize and execute innovative marketing strategies that resonate with target audiences and drive brand engagement.
AI Tools Familiarity and Passion: Proficiency in leveraging Al-powered tools such as ChatGPT, Jasper, and analytics platforms to enhance marketing efficiency, personalize campaigns, and optimize performance. A genuine passion for staying ahead in the rapidly evolving AI landscape is essential.
Tools Proficiency: Expertise in tools like Google Analytics, HubSpot, Linkedln Campaign Manager, and other marketing platforms for tracking, evaluating, and refining strategies.
Digital Marketing Skills: Hands-on experience in Video Production and Marketing, Social Media Management, Content Marketing, Pay-Per-Click (PPC) Advertising, Search Engine Optimization (SEO), Data Analytics, and Technical SEO problem-solving.
Qualifications:
Bachelor's degree in Marketing, Business Administration, or a related field; an MBA is preferred.
7+ years of relevant experience in marketing within the software services industry.
About TechGrit:
At TechGrit, we understand that businesses need more than just technology —they need a trusted partner to help them succeed in a fast-paced, competitive world. That's why we're dedicated to delivering custom software solutions that drive growth, efficiency, and innovation.
We specialize in serving ConstructionTech, HealthTech, FinTech, and HighTech industries, where our high-performingAgile teams work alongside our clients to design and develop solutions tailored to their unique challenges. From product engineering and systems integration to ongoing support and maintenance, our champion developers ensure every project achieves measurable success through seamless, cutting-edge technology.
Our Mission
To deliver high-quality, cost-effective software solutions that empower companies and entrepreneurs to achieve their goals and stay ahead of the competition.
Our Vision
To be the most trusted technology partner, accelerating business growth through innovation, reliability, and excellence, delivered by a world-class team.
Our Core Values
Customer Obsession: We prioritize our clients' success above all else.
Excellence: We pursue the highest standards in everything we do.
Innovation: We embrace creativity to deliver forward-thinking solutions.
Teamwork: We believe collaboration drives success.
Integrity: We uphold honesty and transparency in every interaction.
Empathy: We listen and understand to create meaningful impact.
At TechGrit, we don't just create software; we build relationships, solve problems, and transform ideas into reality. Join us in shaping the future of technology and empowering businesses to achieve their full potential.
TechGrit: Technology Partner in innovation, excellence, and growth.
Job Description:
1. To connect with qualified leads from SDRs and your contribution.
2. To establish trust and comfort with the prospect.
3. To understand the requirement of a prospect and to frame that requirement into specifics.
4. Work with BA to document and break the requirement into modules and features.
5. Work with the tech team to gather solution approach and estimation.
6. To consult the prospect on the solution approach.
7. To work with BA to prepare proposal and scope document.
8. To work on contract documents and initiate projects.
9. Develop a growth strategy focused both on new business generation and customer satisfaction
10. Conduct research to identify new markets and customer needs
11. Promote the company’s products/services, addressing or predicting clients’ objectives
12. Keep records of sales, revenue, invoices, etc.
13. Provide trustworthy feedback and after-sales support
14. Build long-term relationships with new and existing customers
Desired Candidate Profile
1. Should have a keen interest in IT products and services.
2. Should understand the IT industry and current trends and practices.
3. Should be a thought leader to provide informed and useful suggestions to prospects.
4. Should be able to comprehend a vague requirement and frame it into a quantified requirement.
5. Should have very good negotiation skills to negotiate not only on price but also on ideas, suggestions, and rebuttals.
6. Should have excellent communication skills.
7. Should have good general knowledge to connect with prospects and establish connections.
8. Should be highly driven by targets.
Job Description for Project Head for IT
- Provide technical vision and strategy for the team.
- Assess issues regarding Information Systems and create manageable solutions
- Own technical architecture for the application and infrastructure for the product
- Discover and help implement new technologies that yield competitive advantage
- Develop a company's strategy around technology and product to ensure alignment with its business goals.
- Strategic Direction for identifying and implementing new technologies
- Supervise system infrastructure to ensure functionality and efficiency
- Build quality assurance, data protection and security processes
- Use stakeholders’ feedback to inform necessary improvements and adjustments to technology
- Communicate technology strategy to partners and investors
- Setting a vision for how technology will be used in the company.
- Ensuring that technological resources meet the company's short and long-term needs.
- Creating timelines for the development and deployment of all technological services.
- Making executive decisions on behalf of the company's technological requirements.
- Managing technology budgets and time frames.
- Staying on top of technology trends and developments.
- Lead the team on design and execution of the engineering roadmap with a focus on engineering excellence in all aspects of the execution.
- Establish repeatable processes and methods that ensure a high level of productivity, quality, and reliability.
Requirements and skills
- Proven experience as a Project Head or similar leadership role with 5+ years of experience in a technology leadership role
- BSc/BA in Computer Science, Engineering or a related field; MS/MBA or other relevant graduate degree is a plus.
- Must have hands-on experience in Java, Front end technologies like Bootstrap, jQuery, Angular, AWS, Modular software development, multi-tenant architecture and highly scalable systems and Server Operating systems internals, benchmarking and performance tuning (Linux & Windows)
- Knowledge of technological trends to build strategy
- Ability to conduct technological analyses and research
- Excellent communication and team management skills
- Leadership and organizational abilities
- Strategic thinking and problem-solving aptitude
- Experience in architecture, developing, deploying, and operating large scale, highly available, SaaS applications and services in private or public cloud.
- Designing, building, prototyping, developing and implementing single-page responsive web applications for our cloud platform.
- Involved in decision making for design and technical aspects for modular and component-based architectures.
- Developing application code, services, user interfaces, user experience and unit tests.
- Ensuring high performance and responsive applications with state-of-the-art user experience.
- Experimenting with new technologies and working with integrated web-applications.
- Collaborating and iterating with the Product Managers, UI/UX and Backend teams to define, design, build, extend products and features.
What you will bring with you
- You have previously worked for a minimum of 3 years in a technical environment contributing as a programmer.
- You have proven expertise in the JavaScript ecosystem and used frameworks like ReactJS, Vue. Preference would be given to reactjs.
- You have exposure to Golang, TypeScript, HTML5, CSS3, JavaScript, jQuery, MySQL and Firebase.
- You must have strong debugging and problem-solving skills.
Job Description
We are HealthTech company and are looking for an experienced and creative UI/UX Designer to join our team for building a Healthcare Ecosystem
As an UI-UX Designer, you will be responsible for delivering the best online user experience, which makes your role extremely important for our success and ensuring customer satisfaction and loyalty.
Responsibility:
- Understand product specifications and user psychology
- Collaborating with Designers and Developers to create intuitive, user-friendly software
- Find creative ways to solve UI-UX problems
- Communicate design ideas and prototypes to developers
- Responsible for understanding a client's vision and intent; conducting stakeholder conversations and workshops
- Develops understanding of users and customers through primary and secondary research, able to come up with a research plan and lead a team through the process of research and synthesis
- The ability to work collaboratively as part of a creative team that includes both clients and internal colleagues and bring new ideas to the table.
- The faculty to help us stay ahead by constantly improving our design processes.
Key skills:
- Minimum 1-3 years of experience in UX and UI designing
- Tools- Adobe XD, Photoshop, illustrator, Sketch are a must. The rest will be a good to have.
- working experience of mockups
- Ability to work with internal stakeholders and management
Track, motivate and bring in the results from Product Evangelist / Affiliates
Job Responsibilities:
• Design test plans, procedures, scenarios, and scripts to accurately assess new products or software updates according to customer requirements and company policies.
• Develop testing protocol for various aspects, such as usability, database impact, error and bug finding, regression testing, and implementation scenarios.
• Identify, analyse and create detailed records of problems that appear during testing, such as software defects, bugs, functionality issues, and output errors, and work directly with software developers to find solutions and develop retesting procedures.
• Track problems, resolutions, and bug fixes throughout testing and create a comprehensive database of defects and successful mitigation techniques.
• Create detailed, step-by-step documentation of test procedures for each phase or project as needed to ensure replicability, compliance with standards, and growth of company knowledge base.
• Provide frequent feedback to developers, including recommendations for improvements, evaluation of problems, potential solutions, and discussion of further test requirements.
• Design and implement automated testing tools when possible, and update tools as needed to ensure currency and accuracy.
Job Skills Required
• Experience in Automated and Manual QA Processes (Bug tacking/reporting, root-cause analysis, documentation...)
• Experience with Java, Git Source control, Selenium, Appium
• Experience with Web and Mobile testing frameworks/tools such as selenium, appium and selendroid on native and hybrid Android apps.
• Experience with designing and developing web and mobile test automation solutions on a framework level from scratch
• Experience with build tools, test harness and reporting tools such as Maven, Gradle, TestNG, JUnit, Extent report, Allure report
• Experience with debugging, troubleshooting android apps.
Familiarity with CICD pipeline will be an added advantage with the tools such as Travis CI, Circle CI
• Excellent time-management skills and commitment to meet deadlines.
Qualifications Required:
• Bachelor’s degree in engineering, information technology, computer science, or similar field
• Minimum 3 years of relevant work experience










