About Us -
Burgundy Brand Collective is one of India's fastest-growing specialty retail companies with stores in 9 cities. The company partners with best-in-class international luxury brands to offer Indians a window to the finest food and lifestyle themes from across the world. Our brand portfolio includes Royce’ Chocolate- a premium Japanese confectionery brand, Onitsuka Tiger - a leading Japanese fashion and lifestyle brand, Provenance Gifts – a marketplace for curated gourmet gifts, Papabubble – an artistic, youth-oriented global candy brand and Ligne Roset – a luxury French contemporary furniture brand. The plan is to aggressively (yet astutely) scale out a portfolio of international brands pan-India.
Position – Customer Service Executive
As the Customer Service Executive, you will be responsible for managing and maintaining customer satisfaction. An outstanding customer service executive should possess a proven record of accomplishment of successful customer service and management skills. Along with the team, you will be responsible for ensuring that the customer experience delivers the brand values.
Duties & Responsibilities
- Educating customers by presenting and explaining retail products, answering queries, and helping customers make selections by building customer confidence and offering suggestions/opinions
- Replenishing retail shelves as per store requirement
- Managing store visual merchandising and managing customer billing and gift-wrapping
- Maintaining the Daily/Weekly/Monthly inventory records and supporting the Store Manager in stock reconciliations
- Maintaining a safe and healthy work environment
- Following the cleaning and hygiene guidelines set by the store
Candidate Qualifications & Skill Requirements
- Candidate should ideally have 2- 3 years of experience in the similar profile
- Graduate in any stream. Hotel Management qualification/ course will be an added advantage
- Experience in a retail setting will be an added advantage as well as an experience in luxury retail or hospitality
- Good written and verbal communication skills
- Ability to work well under pressure
- Flexible and works well with a team
- Ability to multitask
Reporting Manager: Store Manager
About Burgundy Hospitality pvt ltd
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Job Description:
We are seeking a motivated DevOps intern to join our team. The intern will be responsible for deploying and maintaining applications in AWS and Azure cloud environments, as well as on client local machines when required. The intern will troubleshoot any deployment issues and ensure the high availability of the applications.
Responsibilities:
- Deploy and maintain applications in AWS and Azure cloud environments
- Deploy applications on client local machines when needed
- Troubleshoot deployment issues and ensure high availability of applications
- Collaborate with development teams to improve deployment processes
- Monitor system performance and implement optimizations
- Implement and maintain CI/CD pipelines
- Assist in implementing security best practices
Requirements:
- Currently pursuing a degree in Computer Science, Engineering, or related field
- Knowledge of cloud computing platforms (AWS, Azure)
- Familiarity with containerization technologies (Docker, Kubernetes)
- Basic understanding of networking principles
- Strong problem-solving skills
- Excellent communication skills
Nice to Have:
- Familiarity with configuration management tools (e.g., Ansible, Chef, Puppet)
- Familiarity with monitoring and logging tools (e.g., Prometheus, ELK stack)
- Understanding of security best practices in cloud environments
Benefits:
- Hands-on experience with cutting-edge technologies.
- Opportunity to work on exciting AI and LLM projects
-
Developing automated mobile application test scripts that are robust, performant and maintainable using Appium, Espresso and other automation tools.
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Working closely with developers, designers to meet team commitments.
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Ensuring that applications and API’s developed by the team are reliable and meet user needs
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Testing of any SaaS products and clear understanding of architecture and design across all systems.
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Test strategy formulation will include decomposing the business and technical requirements into test case scenarios, defining test data requirements, managing test case creation, devising contingencies plans and other preparation activities..
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Scope and create quality assurance plans, data, procedures and scripts.
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Good knowledge of mobile concepts. Debugging Concept for iOS and android
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3-5 years of professional software testing experience.
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Experience in Mobile App Automation for iOS and Android Apps using Appium, Detox or any other automation tools like Espresso etc.
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Good understanding of Android Architecture, iOS Architecture and their components.
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Having a good understanding of databases like Mongo DB and it’s working.
-
Must have knowledge of using debugging proxy application tools like Charles, Fiddler etc.
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Perform mobile test task estimation, task execution, Regression Testing and Functional System testing.
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A practiced eye for margin errors and other visual errors in mobile applications.
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Having understanding and experience in using basic UNIX commands.
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Working knowledge of XCode instruments And Android Studio.
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Experience in API / WebServices Testing with tools such as Rest Assured
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Expertise in JavaScript language is a plus
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Hands-on experience with Test Cycle Management tools like JIRA
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Exposure to various development & testing tools such as Git/Jenkins/Bitbucket
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Must have working knowledge in building and executing automation scripts
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Good analytical and problem-solving skills.
Job Description: Speech Recognition Engineer
3 years of industry experience
Responsibility:
Development of ASR engine using frameworks like ESPNET or FairSeq or Athena or
Deep Speech using PyTorch or Tensorflow
Assist to define technology required for Speech to Text besides core engine
and to design integration of these technologies.
Work on improvement of model's accuracy and guide the team with best practices.
Desired experience:
Good understanding of machine learning(ML) tools.
Should be well versed in classical speech processing methodologies like hidden
Markov models (HMMs), Gaussian mixture models (GMMs), Artificial neural
networks (ANNs), Language modeling, etc.
Hands-on experience of current deep learning (DL) techniques like Convolutional
neural networks (CNNs), recurrent neural networks (RNNs), long-term short-term
memory (LSTM), connectionist temporal classification (CTC), etc used for
speech processing is essential.
The candidate should have hands-on experience and any of the end-to-end
implementation of ASR tools such as ESPNET or FairSeq or Athena or Deep
Speech
Hands-on PyTorch and Tensorflow experience is desirable.
Experience in techniques used for resolving issues related to accuracy, noise,
confidence scoring etc.
Ability to implement recipes using scripting languages like bash
Ability to develop applications using python, c++, Java
Knowledge of Transformer Models like BERT-base. ELMo, ULM-FIT
Experience in CI/CD pipeline, MLOps processes
Hands-on deployment experience using cloud applications like AWS, GCP
Location: Bangalore
Desirable Skills: ML, Knowledge of Speech Recognition frameworks such as ESPNET
or FairSeq or Athena or Deep Speech etc, Hands-on experience of deep learning (DL)
techniques like CNN, RNN, LSTM etc., AWS, GCP
Job Description
JD:
Position: Junior process associate – Outbound calling.
Experience: fresher with any qualification or 1 to 2 years of experience in the Voice process is also preferred.
Key Responsibilities:
- Will be primarily making Outbound calls or taking calls to process the invoice related to vendor payments, Vouchering, invoicing, billing escalations.
- Will have to make or take a minimum of 60 calls per day.
- Will be accountable for working through the task assigned on a weekly basis.
- Establish and maintain effective and cooperative working relationships with the Onshore team.
- To provide daily status to the team lead on the completion of work.
- Prepared to take up additional responsibilities assigned other than the usual task
- Highly motivated with a desire to learn
• Ability to work efficiently without compromising on Quality and Productivity.
Please note the below mandatory points:
- Candidates will be working in the US shift permanently.
- Excellent communication skills are mandatory.
- Only one side cab drop is provided for post 10:00 pm logouts only.
- Only Male candidates can apply as it is the core night shift.
- Candidates should be willing to join immediately or max 15 days.
- Candidates should be available for weekend support ( roster method) 5 days working.
- Candidates should be well reversed with basic concepts of Accounting.
- Candidates are eligible for weekend allowances and nightshift allowances ( if under shifts)
Skills
outbound calling, voice process
- 4+ yrs of experience having strong fundamentals on Windchill Customization & Configurations, Reporting Framework Customization, Workflow Customization , Customer handling
- Strong Customization background around Form Processors, Validator, data utilities, Form Controllers etc.
- Strong Programming skills in Java/J2EE technologies – JavaScript, GWT, JQuerry, XMLs, JSPs, SQL etc.
- Deep Knowledge in Windchill architecture
- Experience in atleast one full lifecycle PLM implementation with Windchill.
- Should have strong coding skills in Windchill development and Customization, ThingWorx Navigate Development (Mandatory), Thing Worx Architecture Configurations Mashup creation, ThingWorx and Windchill Upgrade
- Should have Build and Configuration management (Mandatory) - HPQC \JIRA\Azure\SVN\GITHUB \ Ant
- Knowledge & Experience in Build and Release process
- Having worked on custom upgrade will be a plus.
- Understanding of application s development environment, Database, data management and infrastructure capabilities and constraints. Understanding of Database administration, Database design and performance Tuning
- Follow Quality processes for tasks with appropriate reviews. Participate in sharing knowledge within the team.
• Initiate/ participate in user research initiatives and insights to drive design decisions
• Translate user needs and business goals into innovative products that provide an engaging
user experience.
• Collaborate effectively with cross functional teams right from Design, Product Management,
Engineering, Operations to Marketing
• Practice design thinking, understand ‘jobs to be done’ framework, agile and lean UX
methodologies
• Help define the UX Strategy
• Create design deliverables like customer journey maps, user flows, information architecture,
wireframes, detailed designs with little direction
• Rapidly prototype new products to flesh out the ideas and get feedback from clients before
committing to development work
• Manage shifting priorities, deliver pixel perfect products, and consistently meet project
deadlines.
• Ensure the quality of the design throughout the development cycle.
Job Requirements:
Ideally a person should have had the below experiences / possess the below abilities to succeed
in this role:
• Proven problem solving skills with the ability to understand complex ideas
• A portfolio that demonstrates a user centred design process, interaction and visual design skills
with experience designing web apps/ cross platform products in the consumer as well as
enterprise space.
• Should be self-driven and proactively look at improving user workflows of existing products.
• Should have the ability to thrive in ambiguity.
• Have demonstrated ability to conduct user research, usability testing to uncover unarticulated
user needs, usability issues etc
across the technology platform(s)
• Should be a team player and be comfortable collaborating across teams.
• Should possess good communication skills to articulate the design process and design
decisions to stakeholders.
• Should be proficient in developing and documenting detailed user experience specifications.
• Knowledge of design tools like Figma, Adobe XD etc (Experience working with HTML/CSS is
a bonus)
Preferred Work Experience: 4-10 years , preferably with a combination of work experience in start-up
environments as well as large corporates
Education/Qualifications: B-Des /M-Des from institutes like NID, Srishti or IDC (IIT) preferred.
Nevertheless, your portfolio and thought process will play a more important role than formal design
education.
ABOUT US:
Pingahla was founded by a group of people passionate about making the world a better place by harnessing
the power of Data. We are a data management firm with offices in New York and India.Our mission is to help transform the way companies operate and think about their business. We make it easier
to adopt and stay ahead of the curve in the ever-changing digital landscape. One of our core beliefs is
excellence in everything we do!
JOB DESCRIPTION:
Pingahla is recruiting ETL & BI Test Manager who can build and lead a team, establish infrastructure, processes
and best practices for our Quality Assurance vertical. The candidates are expected to have at least 5+ years of experience with ETL Testing and working in Data Management project testing. Being a growing company, we will be able to provide very good career opportunities and a very attractive remuneration.
JOB ROLE & RESPONSIBILITIES:
• Plans and manages the testing activities;
• Defect Management and Weekly & Monthly Test report Generation;
• Work as a Test Manager to design Test Strategy and approach for DW&BI - (ETL & BI) solution;
• Provide leadership and directions to the team on quality standards and testing best practices;
• Ensured that project deliverables are produced, including, but not limited to: quality assurance plans,
test plans, testing priorities, status reports, user documentation, online help, etc. Managed and
motivated teams to accomplish significant deliverables within tight deadlines.
• Test Data Management; Reviews and approves all test cases prior to execution;
• Coordinates and reviews offshore work efforts for projects and maintenance activities.
REQUIRED SKILLSET:
• Experience in Quality Assurance Management, Program Management, DW - (ETL & BI)
Management
• Minimum 5 years in ETL Testing, at least 2 years in the Team Lead role
• Technical abilities complemented by sound communication skills, user interaction abilities,
requirement gathering and analysis, and skills in data migration and conversion strategies.
• Proficient in test definition, capable of developing test plans and test cases from technical
specifications
• Single handedly looking after complete delivery from testing side.
• Experience working with remote teams, across multiple time zones.
• Must have a strong knowledge of QA processes and methodologies
• Strong UNIX and PERL scripting skills
• Expertise with ETL testing & hands-on with working on ETL tool like Informatica, DataStage
PL/SQL is a plus.
• Excellent problem solving, analytical and technical troubleshooting skills.
• Familiar with Data Management projects.
• Eager to learn, adopt and apply rapidly changing new technologies and methodologies.
• Efficient and effective at approaching and escalating quality issues when appropriate.
Primary responsibilities :
Screening / Conducting interviews with engineering talent to :
1. Assess English communication skills (verbal and written)
2. Negotiating rates
3. Assess resumes, ensuring they meet Turing's standards
4. Keep a tight communication loop with software engineering candidates and maintaining
relationships with high-quality engineering talent.
5. Keeping candidates- info updated in Turing's platform.
6. Providing feedback and following up with candidates.
7. Monitor, audit, and grow Turing's engineering pipeline.
8. Working with the Vetting Operations team to refine Turing's outreach strategy and vetting process.
9. Identify, reach-out, and attract relevant professionals to drive the strategic growth of Turing's
engineering pipeline by working closely with engineering, sales, and matching teams to prioritize
sourcing strategy.
Experience:
Must have:
1. Experience in talent support roles is essential
2. Customer service experience and or HR experience.
3. Outstanding written and verbal communication skills, as well as perfect grammar and command of the English language.
4. Hungry for career growth
Hours : Must be willing to work i n South Asian time zones. Most of our engineers are from South
America, Europe, Africa, and South Asia. In order to get on calls with them, they'd need to be able to work between UTC-5 to UTC+5. Calls usually happen between 3:30 PM - 00:30 am in Indian
Timings.
Nice to have:
1. At l east 2 years of experience sourcing or recruiting technical talent with a proven track record of success. Knowledge and experience of the recruiting cycle.
2. Engineering Degree preferred
3. Previous remote working experience
4. An eye for talent and a strong understanding of the differences i n knowledge and expertise
between highly-skilled developers and average talent.
5. Formal or informal experience teaching English preferred
Key qualities:
1. Great English speaker :
- The ability to assess other peoples English communications skills
- Grammar
- Vocabulary
- Accent
- Diction
- The ability to express and communicate complex information clearly and effectively.
- The person would get on a video call, onboarding engineers to the platform.
2. Persuasive and empathetic :
- Some engineers aren't completely sold on joining Turing yet, and so this person would need to
explain the benefits of joining the Turing platform.
- This person would need to provide developer support over emails.
- Conflict resolution
- Create an inviting atmosphere, make the developer feel comfortable.
3. Can negotiate :
- If the engineer's salary ask is too high, the engineer would not be hired by us or our clients.
Therefore, this person would need to set the right expectations for a win-win solution here.
- We have a negotiation script that recommends how much each person should be paid based on
location, and the person can use this to negotiate.
4. Team Work :
- Ability to work under pressure and adhere to tight deadlines while keeping quality.
- Ability to communicate clearly and constantly with teams via Slack and other collaboration tools.
5. Process-driven/methodical :
- Strong attention to detail.
- Problem solver and can easily identify areas of improvement
Our team will be in touch if your qualifications match our needs for this role. Thanks again for considering us in your career.
Resource Should have At least 3+ Year Experience and have worked in NEFT & RTGS ( Specially SFMS v6.1) |
Resource Should know Troubleshooting of Finding Messages for NEFT,RTGS, LC & BG. |
Application Start and Stop Knowledge |
Basic Database Knowledge i.e., Login and Executing Command including Data pump. |
RTGS Message Types |
NEFT message Types |
NEFT & RTGS Flow |
F Series Messages |
SFMS Login, Report generation, Message Findings etc. |
Basic MQ Knowledge |
Certificate Request Generation for RTGS & NEFT. |
Requirements of NEFT & RTGS. |
Installation of SFMS & its Patches including Configuring Client Settings |
Resource should well aware about NEFT & RTGS Systems i.e. SFMS. |
Minimum 2 years of work experience on Snowflake and Azure storage.
Minimum 3 years of development experience in ETL Tool Experience.
Strong SQL database skills in other databases like Oracle, SQL Server, DB2 and Teradata
Good to have Hadoop and Spark experience.
Good conceptual knowledge on Data-Warehouse and various methodologies.
Working knowledge in any of the scripting like UNIX / Shell
Good Presentation and communication skills.
Should be flexible with the overlapping working hours.
Should be able to work independently and be proactive.
Good understanding of Agile development cycle.