
About Us -
Burgundy Brand Collective is one of India's fastest-growing specialty retail companies with stores in 9 cities. The company partners with best-in-class international luxury brands to offer Indians a window to the finest food and lifestyle themes from across the world. Our brand portfolio includes Royce’ Chocolate- a premium Japanese confectionery brand, Onitsuka Tiger - a leading Japanese fashion and lifestyle brand, Provenance Gifts – a marketplace for curated gourmet gifts, Papabubble – an artistic, youth-oriented global candy brand and Ligne Roset – a luxury French contemporary furniture brand. The plan is to aggressively (yet astutely) scale out a portfolio of international brands pan-India.
Position – Customer Service Executive
As the Customer Service Executive, you will be responsible for managing and maintaining customer satisfaction. An outstanding customer service executive should possess a proven record of accomplishment of successful customer service and management skills. Along with the team, you will be responsible for ensuring that the customer experience delivers the brand values.
Duties & Responsibilities
- Educating customers by presenting and explaining retail products, answering queries, and helping customers make selections by building customer confidence and offering suggestions/opinions
- Replenishing retail shelves as per store requirement
- Managing store visual merchandising and managing customer billing and gift-wrapping
- Maintaining the Daily/Weekly/Monthly inventory records and supporting the Store Manager in stock reconciliations
- Maintaining a safe and healthy work environment
- Following the cleaning and hygiene guidelines set by the store
Candidate Qualifications & Skill Requirements
- Candidate should ideally have 2- 3 years of experience in the similar profile
- Graduate in any stream. Hotel Management qualification/ course will be an added advantage
- Experience in a retail setting will be an added advantage as well as an experience in luxury retail or hospitality
- Good written and verbal communication skills
- Ability to work well under pressure
- Flexible and works well with a team
- Ability to multitask
Reporting Manager: Store Manager

About Burgundy Hospitality pvt ltd
About
Similar jobs
• Enterprise Network Implementation for Global Enterprise customers.
• Extensive experience in a network implementation environment gained in an ISP or telco or enterprise environment.
• Good technical knowledge and practical experience of BGP, OSPF routing protocols & switching technology.
• Conversant in best practices appropriate to network design and security.
• Understanding of hardware and software performance and scaling limitations.
• Network implementation, and management using Cisco Routers & switches ( Nexus & Catalyst), Juniper M and T series routers, and Aruba Wireless.
• Excellent communication and interpersonal skills – confidence and professionalism both in working with multinational project teams and with clients on various levels of the organisation, from technical audiences to senior management
• Analytical and critical thinking; innovative problem-solving capability for complex customer requirements
• Ability to work under pressure from both customers and internal stakeholders and produce solution designs that are deliverable
Experience:
• A minimum of 4 years’ total experience in the areas of Networking and Telecommunications technologies
• At least 2 years’ experience in dealing with large, corporate customers in a technical solution Implementation profile.
What your day job looks like at GroupM:
- Develop strong relationships with counterparts in GroupM regional teams (Europe, U.S., Asia)
- Support the training and growth of your team
- Enforce retail/ecomm. best practices with a focus on platform expertise, consistency, and quality of work delivery
- Be accountable for consistent work delivery to GroupM regional teams by ensuring a high quality of output
- Serve as point of escalation for your team and take ownership of resolving any issue
- Provide career development and coaching for your team
- Line manage 2-5 direct reports
- Provide timely and actionable feedback to the team to aid in their development, improvement, and progress. Provide awareness and recognition for jobs well done
- Present strong and effective communication across all levels
What you’ll bring:
- You are proficient in English
- You have 5+ year experience of planning and managing retail Search campaigns
- You have a high-level knowledge of retail Search platforms and third-party tools (Google Merchant Centre (Shopping Campaigns), Helium10, AMS, Kroger, Walmart, Pacvue, Instacart)
- You have expertise of handling online portal sellers on multi-channel, multi-platform model
- You have a strong hold on feed creation, feed management, Listing of products on all platforms, maintaining hygiene across all portals
- You possess strong analytical skills and a natural affinity for numbers to optimize for results
- You can examine raw data, draw conclusions and develop actionable recommendations as needed
- You have experience maintaining quality standards at scale
- You have experience providing service to local teams from a centralized location
- You have a passion for everything digital, with an active interest and understanding of online advertising industry trends
- You have excellent communication skills, both verbal and written
- You are proficient in Microsoft Excel and Google Sheets
Role Summary:
Lead and drive the development in BI domain using Tableau eco-system with deep technical and BI ecosystem knowledge. The resource will be responsible for the dashboard design, development, and delivery of BI services using Tableau eco-system.
Key functions & responsibilities:
· Communication & interaction with Project Manager to understand the requirement
· Dashboard designing, development and deployment using Tableau eco-system
· Ensure delivery within given time frame while maintaining quality
· Stay up to date with current tech and bring relevant ideas to the table
· Proactively work with the Management team to identify and resolve issues
· Performs other related duties as assigned or advised
· He/she should be a leader that sets the standard and expectations through example in his/her conduct, work ethic, integrity and character
· Contribute in dashboard designing, R&D and project delivery using Tableau
Experience:
· Overall 3-7 Years of experience in DWBI development projects, having worked on BI and Visualization technologies (Tableau, Qlikview) for at least 3 years.
· At least 3 years of experience covering Tableau implementation lifecycle including hands-on development/programming, managing security, data modeling, data blending, etc.
Technology & Skills:
· Hands-on expertise of Tableau administration and maintenance
· Strong working knowledge and development experience with Tableau Server and Desktop
· Strong knowledge in SQL, PL/SQL and Data modelling
· Knowledge of databases like Microsoft SQL Server, Oracle, etc.
· Exposure to alternate Visualization technologies like Qlikview, Spotfire, Pentaho etc.
· Good communication & Analytical skills with Excellent creative and conceptual thinking abilities
· Superior organizational skills, attention to detail/level of quality, Strong communication skills, both verbal and written

Requirements
- 2.5+ years of experience in React JS and Redux
- Expert in React.j, ideally using TypeScript language extensions
- Good understanding of JavaScript Design Patterns
- Good experience writing front-end test cases
- HTML5, CSS3 and Responsive web design are mandatory
- Exposure to Scrum methodology and XP technical practices such as unit testing, pair programming, test-driven development, continuous integration or continuous delivery
- Self-motivated, fast learner, detail-oriented, team player and a sense of humour
- Should have experience with Payment(US) Integrations
- Should have experience with Ecommerce/ERP Connectors


Requirements
- Development experience in React Native
- Experience in developing UI in HTML, CSS, and JS and integration with the backend using REST API.
- Experience with Object-Oriented Programming • Ability to multitask and work in a fast-paced environment.
- Ability to document their code.
- Understanding accessibility and security compliance.
- To translate storyboards and various use cases to create high-performing apps
- Write, execute, and maintain clean, reusable, and scalable code • Integrate our various data storage solutions
- Ensure the responsiveness and boost the performance of our apps
- Find and address the various bottlenecks and bug-fixes
- Help in code automatization
- Proficient in GIT
Responsibilities
- As a Hybrid Mobile App Developer, you will be responsible for creating compelling concepts for customer products and offerings as well as engage user experience across varied platforms.
- You shall be involved across all stages of the application life cycle, from requirements specification, wireframes, mockups, development, testing to deployment.
- You shall be expected to work in a team, assigning and delegating tasks and responsibilities among your co-developers.
- You will also be engaged in providing regular updates on project status & progress to non-technical stakeholders.
Hiring Process
- After getting shortlisted from here, a member of our team will contact you.
- We will schedule a interview as per mutually convenient time.

● Conduct market research for lead generation of multiple industries.
● Draft tailored email campaigns for respective leads to facilitate the sales funnel.
● Perform project coordination and supply information for the development of new sales strategies.
● Stay up-to-date with the latest funding rounds in the Indian start-up ecosystem to identify new B2B and B2C prospects.
● Keep a track of existing and newly approached prospects to maintain a master database.
● Assist the sales team in preparing marketing collaterals and pitches for new prospect meetings.
Skills and Qualifications:
● Graduation in any field.
● Should have prior internship experience in sales and/or marketing in a start-up culture. SaaS experience is a plus.
● Strong research and communication (verbal and written) skills.
● Creative writing skills for drafting catchy email campaigns.
● Knowledge and understanding of enterprise sales funnel.
● Ability to understand and break down complex problem statements centred around marketing and client acquisition.
● Prior experience in content marketing is an added advantage.
Only 2020 and later batch pass outs can apply.
What’s in it for you
· Imagine working on the client needs of the first technology lead smart content provider in India. Call it accelerated learning with “technology”. Develop your skills and drive strategy, make a real impact to the business
Perks
● A learning and transparent work environment
● Job and business training. Yes, not just your role- we have Masterclasses to increase your skills
● Internship certificate of 3 months
● Paid Internship: 10000
● Opportunity to convert full time after internship.
Why Text Mercato
· Text Mercato is one of the few (probably the only one in India) companies in the world working on a custom-built platform to deliver quality content efficiently at a competitive cost. With expertise in the field of content creation, it partners with 200+ Indian and international brands like L’Oréal, Amazon, Edge verve, Myntra, Housing.com, RBS, MakeMyTrip, etc. Customer satisfaction and partnering with the client is at the core of the company’s values.
Timings
· Monday-Friday
· 9:30am-6:30pm
Skill: AWS, Java, Microservices
Experience: 3-7 Yrs
Location: Noida
Notice Period: Immediate/ 15 days


