Customer Service Executive

Position: Oracle Fusion HCM Functional Consultant

Experience: 8+ Years

Preferred Location: Delhi-NCR

Notice Period: Immediate to Maximum 30 Days

Employment Type: Full-Time

About the Role

We are looking for an experienced Oracle Fusion HCM Functional Consultant with strong expertise in Oracle Fusion HCM implementations and support projects. The candidate should possess excellent functional knowledge across core HCM modules and be capable of handling requirement gathering, solution design, configuration, testing, and client interactions independently.

Key Responsibilities

·        Work on Oracle Fusion HCM implementation, rollout, enhancement, and support projects.

·        Gather and analyze business requirements and translate them into functional solutions.

·        Configure Oracle Fusion HCM modules as per business requirements.

·        Prepare functional design documents, setup documents, test scripts, and user training materials.

·        Coordinate with technical teams for integrations, reports, and customizations.

·        Conduct CRP/UAT sessions and support end-user training activities.

·        Provide production support and resolve functional issues within SLA timelines.

·        Interact directly with business users and stakeholders across global projects.

·        Support data migration and validation activities.

·        Collaborate with cross-functional Oracle teams when required.

Required Skills

·        8+ years of overall Oracle HCM experience with strong experience in Oracle Fusion HCM.

·        Strong functional expertise in Core HR, Absence Management, Payroll, Talent Management, Compensation, Performance Management, and Recruitment / ORC.

·        Experience in at least 2–3 end-to-end Oracle Fusion HCM implementations.

·        Strong understanding of HCM business processes and best practices.

·        Experience in requirement gathering, fit-gap analysis, and solution design.

·        Good knowledge of HDL/HSDL, OTBI, BI Reports, and integrations.

·        Ability to work independently and manage client communications.

·        Excellent analytical, communication, and documentation skills.

Preferred Qualifications

·        Oracle Fusion HCM Certification preferred.

·        Experience working with global clients/projects is an advantage.

·        Exposure to integration tools and reporting solutions is preferred.

Candidate Criteria

·        Candidate must be based in or willing to work from the Delhi-NCR region.

·        Notice period should not exceed 30 days.

Soft Skills

·        Strong communication and presentation skills.

·        Client-facing and stakeholder management capabilities.

·        Problem-solving mindset with attention to detail.

·        Ability to work in a fast-paced consulting environment.

JOB PROFILE: - SOFTWARE ENGINEER TRAINEE

Experience with Web fundamentals like HTML5, JavaScript, CSS3, and JSP, etc.

Good understanding of Object-Oriented JavaScript (OOJS), ES6,

Hands-on exp in Web app development using modern client-side MVC frameworksusing ReactJS

Thorough understanding of ReactJs and its core principles

Experience with common front-end development tools such as Babel, Webpack, NPM,etc.

Experience developing custom reusable components in ReactJS

Proficient understanding of unit testing using JavaScript test frameworks like JEST

Experience integrating REST APIs

Ability to understand business requirements and translate them into technical requirements

• Experience in mobile application development 
• Experience in Objective C, Swift, XCode, etc
• Experience in developing/programming mobile apps on iOS platform
• Experience in lead development of IOS development
• Strong CS fundamentals,

We are seeking a professional and courteous female front desk receptionist to join our team. The ideal candidate will be the first point of contact for our company, providing exceptional customer service and administrative support. The front desk receptionist will greet visitors, answer incoming calls, and perform various administrative tasks to ensure the efficient operation of the office.

Key Responsibilities:

1. Greet and welcome visitors in a professional and friendly manner.
2. Answer incoming telephone calls, determine the purpose of calls, and forward calls to appropriate personnel or departments.
3. Manage the reception area, including keeping it clean and organized.
4. Maintain a neat and orderly front desk area, ensuring all necessary supplies are stocked.
5. Schedule appointments and maintain calendars for conference rooms and meeting spaces.
6. Assist with various office tasks as needed, including mail distribution and package handling.
7. Handle inquiries from clients, customers, and the public in a timely and professional manner.
8. Ensure compliance with company policies and procedures.
9. Perform other duties as assigned by management.

Qualifications:

1. A high school diploma or equivalent is required; an associate’s or bachelor’s degree is preferred.
2. Prior experience in a customer service or administrative role is preferred.
3. Excellent communication and interpersonal skills.
4. Professional appearance and demeanor.
5. Strong organizational skills and attention to detail.
6. Ability to multitask and prioritize tasks in a fast-paced environment.
7. Proficiency in Microsoft Office Suite (Word, Excel, Outlook).
8. Familiarity with office equipment, such as multi-line phone systems and printers.
9. Ability to maintain confidentiality and exercise discretion when handling sensitive information.

Regards

Harsh Porwal

mail your resume on

harsh at spay.live

Microsoft Dynamics Engineer

This individual will work closely with members Dynamics team to enhance and enrich our customer support platforms and service oriented initiatives.  A technical understanding of how Dynamics CRM technology facilitates overall customer experience is essential.  The role requires an ability to create and implement new and existing platform capabilities, leverage native CRM functionality and extend the platform via custom development, administer all levels of customized environments, and implement ongoing performance-tuning strategies.  The ideal candidate has several years of Dynamics CRM experience, learns continuously, and possesses a desire to immerse themselves in a fast paced and rapidly growing organization.

How you will make an impact:

• Translate business requirements into innovative solutions that leverage the Dynamics CRM platform
• Design, develop, test and document project solutions, customizations, and upgrades of a Dynamics CRM environment
• Respond to user application issues in a timely manner
• Participate in code reviews for ongoing projects with other team members on a regular basis

What you need to be ready:

Required Skills:

• 3-5 years of hands-on Dynamics CRM experience with an emphasis on customization and/or performance tuning
• Thorough understanding of the Plugin events and Workflow activities
• Experience with .NET CRM SDK including use of ODATA and Web API REST endpoints
• Understanding of general Web Development (HTML/CSS/JavaScript), including how the web works
• Working knowledge of most of the following:
  • .NET Framework (ASP.NET MVC, .NET Core, .NET Standard)
  • JavaScript frameworks (Nodejs, TypeScript, Angular, Vue)
  • CSS frameworks (Bootstrap, Foundation, LESS, Sass)
  • Data Management (SQL/ORM, JSON, XML, MQ, OData)
  • Agile Development Methodologies
• Superior multi-tasking skills and the ability to work in a fast-paced, often deadline-oriented and dynamic environment
• Self-starter who can work independently and be a strong team player

Preferred Skills:

• Bachelor's degree in Computer Science, Information Technology, or related field preferred
• Knowledge of third-party integration tools (e.g., Scribe) and Dynamics CRM preferred
• Familiarity with one or more of the following technologies: Azure, Python/R, Angular, PowerShell, Serverless, Webhooks, OAuth/OIDC, Containers, Machine Learning, Big Data preferred

Location: Hyderabad/Bangalore

React.js Developer Job Description

We are looking for a skilled react.js developer to join our front-end development team. In this role, you will be responsible for developing and implementing user interface components using React.js concepts and workflows such as Redux, Flux, and Webpack. You will also be responsible for profiling and improving front-end performance and documenting our front-end codebase.

To ensure success as a react.js developer, you should have in-depth knowledge of JavaScript and React concepts, excellent front-end coding skills, and a good understanding of progressive web applications. Ultimately, a top-class react.js developer should be able to design and build modern user interface components to enhance application performance.

React.js Developer Responsibilities:

• Meeting with the development team to discuss user interface ideas and applications.
• Reviewing application requirements and interface designs.
• Identifying web-based user interactions.
• Developing and implementing highly responsive user interface components using react concepts.
• Writing application interface codes using JavaScript following react.js workflows.
• Troubleshooting interface software and debugging application codes.
• Developing and implementing front-end architecture to support user interface concepts.
• Monitoring and improving front-end performance.
• Documenting application changes and developing updates.

React.js Developer Requirements:

• Bachelor’s degree in computer science, information technology, or a similar field.
• Previous experience working as a react.js developer.
• In-depth knowledge of JavaScript, CSS, HTML, and front-end languages.
• Knowledge of REACT tools including React.js, Webpack, Enzyme, Redux, and Flux.
• Experience with user interface design.
• Knowledge of performance testing frameworks including Mocha and Jest.
• Experience with browser-based debugging and performance testing software.
• Excellent troubleshooting skills.
• Good project management skills.

Company Profile:
Blitzpools is an Indian fantasy sports platform that allows users to
play fantasy cricket, football and kabaddi.

Blitzpools is a Game of Skill where user creates a team of real
players for an upcoming match and compete with other users for big
prizes. User's team earns points based on user's player performances
in the real-life match.

Years of Experience: 6+yrs.

Responsibilities:

• End-to-End ownership of retention programs and processes across a variety of direct-to-customer channels – Outbound & Inbound, Manual / Assisted (tele-calling, visits) & Automated (including email, SMS, push notifications, merchandising and other new upcoming digital mediums)
• Conceptualizing, building, executing and analyzing retention programs, making continuous improvements based on performance, trends, and insights via tests and iterative optimization
• Generate deep insights about customers that increase their retention, root-cause & predict churn and lead to inventing new ways to delight and retain customers. Will include conducting primary & secondary customer research
• Own the product strategy and roadmap for retention - Partner with the product team to translate business goals into short term and long-term product roadmaps- Comfortable in generating a strategic vision as well as glide path with product teams. Stay abreast of new innovations and the latest technology trends and explore ways of leveraging these

Desired Skills:

• Bachelor’s degree from a reputed institute. 6-8 years of overall experience with 5+ years of relevant work experience in lifecycle marketing in consumer products / services
• Demonstrate result orientation and high Bias for action. The candidate must have strong operational experience and be willing to get hands dirty.
• Proven track-record of managing and delivering marketing programs identifying customer actions and conversions for each stage and achieving those KPIs
• Highly customer-obsessed thinking with a deep understanding of customer needs and aspirations. Skilled at decoding the price-value equation from a customer’s perspective and an ability to speak the customer’s language
• Demonstrated experience using data and KPI metrics to monitor and measure performance, measure effectiveness and plan ongoing improvements
• Strong verbal and written communication skills. Ability to think big and rethink how to better serve our customers
• High bias for taking end-to-end ownership of responsibilities, flexibility and exceptional communication skills earning trust of others

• Develop and manage digital marketing campaigns

• Manage organizations website

• Optimize content for the website and social networking channels such as Facebook, Twitter, Instagram, Google Plus, etc

• Track the website traffic flow and provide internal reports regularly

• Fix any error in online content and arrange webinars and webcasts

• Attend networking events and product launches.

• Identify new digital marketing trends and ensure that the brand is in front of the industry developments.

• Work on SEO of the website pages.

• Edit and post content, videos, podcasts, and audio content on online sites.

• Promote companys product and services in the digital space.

• Execute social media efforts to improve KPIs, likes, shares, tweets, etc.

• Creating and executing SMS, and email-based marketing campaigns.

Job Role

We are looking for experienced front-end developers to develop and add new features to our Product Stack - everything from UX design and architecture to coding & testing. The role will involve working, side-by-side, with our product team to foster a positive environment and make sure the company’s mission and goals are effectively implemented.

What's in it for you?  You'll be part of a growing team, delivering value to our customers through creative improvements to Actiotech's flagship product. You'll work closely with design and product management, influencing the direction of the product and helping the team get there. 

Responsibilities:

• Write clean, high-quality, high-performance, maintainable code
• Are a self starter and is able to bring in experience for the improvement of the product UX/UI
• Have strong analytic skills, a drive to succeed and a strong customer orientation
• Can support development activities in POC and Product feature enhancements
• Work well within an agile team collaborating with other engineers to deliver an exceptional user experience for our customers

Requirements:

• 2+ years of professional software development experience with JavaScript 
• 1+ year of professional experience with React
• Excellent written and oral communication skills in English
• Eye for detail and good user experience design skills