Customer Service Executive

Review Criteria:

Mandatory:

• Strong Engineering Manager / Lead Profiles
• Must have 8+ years of overall Software Engineering/Development experience
• Must have 3+ years of experience as Engineering Manager / Team Lead role, with ownership of technical direction, delivery, and people management
• Must have hands-on Backend development experience using Python or Java, with frameworks such as FastAPI / Django / Spring / Express (Node.js)
• Must have Frontend development exposure using ReactJS, JavaScript, HTML, CSS
• Must have experience designing and building APIs, services, and integrations, including system design, PR reviews, and architectural decision-making.
• Must have experience leading engineers end-to-end – mentoring, code reviews, execution planning, and improving team productivity/quality
• Must be from Product Companies / Startups (early to growth stage), B2B SaaS + Fintech industry is highly preferred
• This role will be 80% team management and 20% IC (hands on coding required)

Preferred:

• Tier 1 engineering college

Role & Responsibilities:

We’re looking for an Engineering Manager who treats engineering management as a systems problem, not a career milestone.

You’ll lead engineers while staying close to the technical core—owning architecture, modeling decisions, and execution quality in a domain where correctness matters as much as velocity.

Technical & Product Ownership:

• Build and evolve core platform features

Design and ship APIs, services, and integrations that power billing automation, usage metering, invoicing, revenue recognition, and financial reporting.

• Model complex financial workflows

Work deeply on pricing logic, proration, true-ups, multi-currency handling, approval workflows, and event-driven billing pipelines—where small decisions have long-term consequences.

• Make architectural trade-offs

Balance “ship it now” against “live with it forever” while scaling systems that process high-volume usage data and real-time financial calculations.

• Stay technically fluent

You won’t write code every day, but you’ll review PRs, catch subtle bugs, and guide design discussions with confidence.

Team Leadership & Management:

• Lead and grow the engineering team

Mentor and manage engineers across experience levels, setting clear expectations and raising the bar on ownership, execution, and quality.

• Create high-output systems

Establish clear problem definitions, focused execution cycles, code reviews that actually catch issues, and enough slack for engineers to think—not just ship.

• Debug team dynamics like software

Observe signals, form hypotheses, intervene deliberately, and measure outcomes—whether the issue is delivery, alignment, or collaboration.

• Build the team intentionally

Design interviews that surface real problem-solving ability, not just pattern matching. At this stage, every hire shifts the average.

Cross-Functional Collaboration:

• Work closely with Product, Finance, and Customer Success to translate real-world contract terms into correct, scalable systems
• Partner with stakeholders to solve ambiguous problems where requirements evolve and trade-offs are unavoidable
• Ensure systems remain accurate, auditable, and compliant as the product scales

Ideal Candidate:

• Must have 8+ years of engineering experience, with 3+ years leading teams or owning technical direction
• You’ve built systems where the hardest part was correctly modeling messy, real-world business logic
• You default to first principles when no documented solution exists
• You’ve grown engineers by giving them problems slightly beyond their comfort zone—and supported them through productive struggle
• You’re energized by constraints, ambiguity, and unsolved problems
• Billing, fintech, or payments experience is a plus—but curiosity and depth of thinking matter more than domain checkboxes

You Should Not Apply If:

• You need a fully defined problem before you can start working
• You moved into management to avoid technical complexity
• You optimize for process over outcomes
• You find edge cases annoying rather than interesting

Nice to Have:

• Experience with financial systems, billing platforms, or fintech applications
• Knowledge of SaaS business models and compliance frameworks
• API design and integration experience
• Prior experience working at a startup
• Not taking yourself too seriously.

Perks, Benefits and Work Culture:

• Variable: Based on performance
• ESOPs (for full time roles)
• Remote (USA)

Benefits (for full-time roles):

• Health insurance
• Generous vacation policy
• Learning and development budget
• Team events and company offsites
• Maternity and Paternity benefits
• Company Laptop
• Friday game nights 

Hi All , 🚀 Greetings from Pentabay Softwares!

We’re hiring a Field Admin Officer / Field Operations Executive to join our growing team in Anna Salai (Mount Road), Chennai.

Job Title: Field Admin Officer / Field Operations Executive

Company: Pentabay Softwares

Location: Anna Salai (Mount Road), Chennai

Job Type: Full-Time

🔍 Role Overview:

If you enjoy working on the field, coordinating with people, and handling admin tasks, this role is for you! You’ll be responsible for supporting our projects by identifying suitable clinic/office locations and managing field-level operations.

📌 Key Responsibilities:

✔️ Field visits to identify suitable clinic/office locations

✔️ Coordination with brokers, agents & property owners

✔️ Handling on-ground administrative activities

✔️ Collecting and maintaining reports & documents

✔️ Providing regular updates to the team

✅ Who Can Apply?

Graduates

Freshers or up to 3 years of experience

Must own a bike with a valid license

Willing to travel within the city

Good communication skills

📍 Location: Anna Salai (Mount Road), Chennai

💼 Job Type: Full-Time

💰 Salary: As per industry standards + Travel Allowance

📩 Interested candidates can apply now or share profiles!

📧 sandhiya.m at pentabay.com

🔁 Feel free to like, share, or tag someone who might be a great fit!

We are looking for a dynamic and result-driven Sales Executive with a strong passion for sales and business development.

Key Traits Required:

Highly energetic and self-motivated

Strong enthusiasm with an aggressive approach toward achieving targets

Passionate about sales and customer engagement

Ability to work in a fast-paced, target-oriented environment

Quick learner with a proactive attitude

Independent thinker with strong problem-solving ability

Key Responsibilities:

Identify and develop new business opportunities

Build and maintain strong client relationships

Achieve and exceed sales targets

Follow up on leads and close deals effectively

Represent the company professionally in meetings and presentations

Maintain accurate reporting, sales records, and client data

Required Skills:

Strong communication skills (both written and verbal)

Excellent negotiation and interpersonal skills

Strong reporting and record-keeping abilities

Effective time management and high self-motivation

Ability to work independently with minimal supervision

Preferred Candidate Profile:

Young, dynamic individual with a strong hunger to succeed

Prior sales experience is an advantage (freshers with the right attitude are welcome)

Strong convincing and relationship-building skills

Proficiency in English, Kannada, and Hindi is mandatory

Knowledge of any additional South Indian language is an added advantage

Note:

This is a field sales role involving regular customer interactions, site visits, and travel.

Role Overview

We are looking for a Digital Marketing Executive to support our paid ads, social media, and content initiatives. The candidate should understand core digital marketing concepts and be comfortable working in a fast-paced, client-focused environment.

Key Responsibilities

a) Assist in planning and executing digital marketing campaigns across Google Ads and Meta Ads.

b) Monitor campaign performance, optimize basic parameters, and support lead-generation efforts.

3) Contribute to social media planning, posting, and engagement strategies.

4) Provide basic SEO insights to guide content and website improvements.

5) Assist in creating ad copies, captions, and creative ideas.

Required Skills & Experience

a) Up to 1 year of hands-on experience in digital marketing (agency experience preferred).

b) Basic working knowledge of Google Ads & Meta Ads.

c) Good to Excellent written and verbal communication skills.

d) Creativity, attention to detail, and ability to multitask

Full stack .NET developer provides custom web application development using the .NET Framework, C#, VB.NET, ASP.NET, SQL Server, Angular and other advanced components of Microsoft technology and provide training to programmer analysts who support the web services manager' responsibilities.

• Participate in the entire application lifecycle, focusing on coding and debugging
• Write clean code to develop functional web applications
• Troubleshoot and debug applications
• Collaborate with Front-end developers to integrate user-facing elements with server-side logic
• Gather and address technical and design requirements
• Provide training and support to internal teams
• Build reusable code and libraries for future use
• Liaise with developers, designers to identify new features
• Follow emerging technologies

• Spent at least 1 yr in a solid back end role
• Experience taking a problem to a product solution (module/product)
• Prior experience working with startups and understanding the fast-paced, dynamic nature of work

• Javascript, NodeJS
• Client-server architecture
• OOP concepts, including design patterns
• Understanding of RDBMS (MySQL, Postgresql)
• Understanding of REST API
• Familiarity with frameworks such as ExpressJs

• Knowledge of TDD frameworks mocha, chai, jest, etc
• Knowledge of AWS (Lambda, RDS, EC2, SQS, S3, ECS, etc)
• Basic knowledge of Typescript, NextJs
• Prior experience in fin-tech

We are searching for Full Stack PHP Developers to join our Tech team. You will work as a part of a Full-stack Tech team that is responsible for all aspects of the ongoing product & services development from the initial specification, through to developing, testing, and launching.

You will be responsible for building multiple platforms; integrating new templates/themes on the platform, maintain the platform etc – end to end development & maintenance of the products & services along with your team of developers.

● PHP 5 or later, MVC frameworks such as Laravel, Code Igniter
● Web services, REST API
● Candidate should have sound knowledge/understanding of Front-end technologies such as HTML & CSS,
JQuery Ajax, Node.js, React JS, Responsive design.
● Server management knowledge such as AWS, apache configuration, linux apt-get, crontab scheduling etc
● Working with MYSQL, writing stored procedures, query optimization.
● Problem solver and go getter
● Write clean, readable code and tests
● Skills of development of basic mobile apps is an addon.
● Candidate's role will require them to communicate with project managers, clients solution architects in the
team and overseas counterparts.
● Be a self-motivated, independent, detail oriented, responsible team-player and exhibit exceptional
relationship management skills
● Help TL/PM in project estimations as & when required

Minimum 3+ Years of hands-on experience in developing Python Applications. 
Excellent knowledge of Python and experience in or in-depth understanding of core Python 
Knowledge in Lists, Tuples, and Dictionaries
Excellent knowledge of Python Constructor- Parameterized and Non-Parameterized
Must have experience in core python concepts about data structure, OOPS concepts, XML parsing, XML to JSON, optimizations

Developers should have developed Web Based applications., back end, SQL
Agile and scrum methodology

Should not be test automation, Application development frame work

Excellent Communication Skill

Good to Have 

Django/ Flask 
Strong Hands-on experience in HTML, CSS, DTL(Django Template Language), SASS.
knowledge of SQL