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Manager - Client Servicing
Manager - Client Servicing
Programmatic & Growth Marketing Platform's logo

Manager - Client Servicing

Agency job
via Merito
3 - 4 yrs
₹10L - ₹11L / yr
Bengaluru (Bangalore), Mumbai
Skills
Client Servicing
Customer Relationship Management (CRM)
Client Management
Customer Success

About Company - 


They run a Programmatic-first, Full Funnel Growth Marketing Platform for Digital Marketers and Media Agencies globally.


We combine Machine Learning with Human Intelligence to discover unique audience insights and optimize results across the marketing funnel.


We leverage the power of programmatic media to help brands expand their targeted reach, and deliver non-linear growth by optimizing the marketing funnel for brand lift, search lift and incrementality.


Responsibilities-


1. Ability to translate client briefs into specific actionable items for different departments

2. Handling client engagements at the senior level with client team.

3. Articulate brand requirements and communicate the same to the teams internally

4. Handle the operational job requirements.

5. Should be able to minute meetings clearly

6. Follow up with internal teams for job delivery as per time lines committed

7. Should wear the brand hat and be able to disseminate information internally

8. Conduct market research and data to find out need gaps in the product.

9. Keep a track on competition activities.

10. Ensure all financials in terms of job estimation, billing and collection happens on time.

11. Be the brand custodian 


Requirement -


- Strong Experience in Client servicing and customer success


- Required skills - program management, presentation/communication, number crunching.


- Experience - 3-4 years in the digital media industry


- Not looking for folks with experience outside of the digital media industry


- Someone who have worked with solution providers or publishers managing clients

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Subodh Popalwar

Software Engineer, Memorres
For 2 years, I had trouble finding a company with good work culture and a role that will help me grow in my career. Soon after I started using Cutshort, I had access to information about the work culture, compensation and what each company was clearly offering.
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Subodh Popalwar

Software Engineer, Memorres
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