

Reelo Technologies
http://www.reelo.ioAbout
Jobs at Reelo Technologies

The recruiter has not been active on this job recently. You may apply but please expect a delayed response.
Customer Success Specialist
Why Reelo
In today’s customer centric world, it’s important for every business to market like the best brands in the world. As competition for customers’ attention increases, it has never been more important for small and mid-market F&B and retail businesses to have 360° view of the people that keep them in business. But collecting, understanding and taking action on customer data is riddled with market, resource, and technology challenges. Solving these challenges is why we get up in the morning.
Reelo is the new-age customer marketing platform for restaurant & retail businesses to grow their revenue, get more customers and build a stronger brand, in an incredibly simple manner.
We understand that it's easier than ever to start a restaurant & retail business, it’s harder than ever to grow it. Specifically, most of these businesses have two challenges with growth:
1. Getting people to make their first purchase.
2. Getting those people to come back and buy again (and again and again).
These businesses and their teams already have 1,000 things to do — wrestling with overly complicated marketing tools doesn’t need to get added to the list.
Our SaaS platform makes it fast & easy for businesses to understand more about their customers and continously engage with them in a smart & automated way - making them look like a professional without the effort.
There is a massive opportunity in front of us. We’re building a business that is big, meaningful, and lasting. For that, we’re building a strong, diverse team of curious, creative people who want to find purpose in their work and support each other in the process. If that sounds like you, we’d love to hear from you.
👉🏻 Read more on https://www.reelo.io
About the opportunity
As Reelo grows, we're looking for a passionate Customer Success Specialist to join our team for the next phase of growth. The Customer Success Specialist is responsible for the success of our customers by providing them with the resources and support they need to get the most out of our product. This includes onboarding new customers who have upgraded to a paid plan, providing training and support, and working with customers to identify and solve problems. The ideal candidate will have a strong understanding of SaaS products and services, as well as the ability to build and maintain relationships with customers.
This is a Work from Office role in Ahmedabad, Gujarat
What will you do?
- Responsible for driving revenue of existing accounts by ensuring renewals and upselling existing accounts
- Proactively reaching out to customers to ensure they are getting success using Reelo.
- Respond professionally to incoming inquiries from your customers.
- Being the one responsible, to ensure that your customers have a great experience with the product -a crucial part of the role is ensuring we make the product as easy to use, reliable, bug-free, and fast as possible.
- Becoming an encyclopedia of knowledge about how Reelo works and what it is capable of.
- Build sustainable relationships and trust with customers through open and interactive communication and anticipating their needs better.
- Working directly with product teams to identify current issues and, synthesizing the diverse feedback you hear from our customers, offer informed opinions on potential solutions.
What you need?
- Past experience in account management/client services roles across
- A strong problem solving mindset and work actively towards unblocking barriers that hinder the experience of the customer
- Excellent verbal, written communication, and presentation skills.
- Ability to respectfully handle complaints/ escalations
- A very consultative approach and passion for speaking to customers everyday
- Passion for technology and keeping up with latest trends
- Great attention to details
- Being tactful and providing best practices to customers to ensure they are seeing success using Reelo
- Organizational skills and experience improving processes
- The ability to explain complex topics in easy to understand and concise language
- Demonstrated drive to exceed performance expectations and ability to work with change.
Remember that there’s no such thing as the perfect candidate or background, which is what makes us unique and successful!

The recruiter has not been active on this job recently. You may apply but please expect a delayed response.
Why Reelo
In today’s customer-centric world, it’s important for every business to market like the best brands in the world. As competition for customers’ attention increases, it has never been more important for small and mid-market F&B and retail businesses to have 360° view of the people that keep them in business. But collecting, understanding and taking action on customer data is riddled with market, resource, and technology challenges. Solving these challenges is why we get up in the morning.
Reelo is the new-age customer marketing platform for restaurant & retail businesses to grow their revenue, get more customers and build a stronger brand, in an incredibly simple manner.
We understand that it's easier than ever to start a restaurant & retail business, it’s harder than ever to grow it. Specifically, most of these businesses have two challenges with growth:
1. Getting people to make their first purchase.
2. Getting those people to come back and buy again (and again and again).
These businesses and their teams already have 1,000 things to do — wrestling with overly complicated marketing tools doesn’t need to get added to the list.
Our SaaS platform makes it fast & easy for businesses to understand more about their customers and continuously engage with them in a smart & automated way - making them look like a professional without the effort.
There is a massive opportunity in front of us. We’re building a business that is big, meaningful, and lasting. For that, we’re building a strong, diverse team of curious, creative people who want to find purpose in their work and support each other in the process. If that sounds like you, we’d love to hear from you.
👉🏻 Read more on https://www.reelo.io
About the opportunity
As an Inside Sales Representative, your role is to lay the foundation for Reelo Sales by engaging with prospects and customers, helping them understand the value of Reelo, and moving them forward in the sales process. As Reelo’s first point of contact, you play a key role in building the Reelo brand, creating a great first impression, and building momentum for not only the sales team, but the company as a whole. We’re in the early days of building a world-class sales organization, and the road ahead is going to be very exciting.
We strongly believe in the overall growth and continued development of each new hire. In joining the Business Development team at Reelo, you join a community that believes in development and promotion from within. We're looking for people who are excited to work in a fast moving company, make an impact, and rapidly develop their career.
Job Location - Ahmedabad, Gujarat (Work from Office)
Budget - 2.4 to 4.8 LPA + incentives
(Final offer will be decided after all round of interviews are done)
What will you do?
- Providing a great experience for Reelo’s prospective customers
- Engaging with potential and current customers to assess mutual fit
- Be organized, manage your pipeline well and achieve sales goals on a monthly, quarterly and yearly basis.
- Maintaining an up-to-date knowledge of our product and its value to customers
- Develop in-depth knowledge of the market, trends, customers, competition
- Demonstrating an ability to attract new customers
- Generate leads and build relationships by nurturing warm prospects and finding new potential sales outlets.
- Get inputs from customers on features to improve the product and conversions, and share feedback with product team
What you need?
- 0-4 years of work experience (Sales and/or SaaS experience is a +)
- Excellent written and verbal communication in English
- Exceptional listening skills combined with the ability to synthesize information
- An extrovert: The ability to socialize and strike a conversation is of utmost importance.
- Intellectual curiosity and problem solving
- A Hustler: Perseverance and a go-getter who will find a way to make it happen
- Data-driven: Should be an enthusiast of numbers and be able to draw insights based on the data
- Strong organization and time management
- You’re entrepreneurial; you don’t need direction; you're self-driven, energetic, enthusiastic, adaptable and a team player.
If you don't think you meet all the criteria above but still are interested in the opportunity, please apply! It's impossible for one person to check every box, and we're looking for someone who is willing to grow with us create impactful work!

Similar companies
About the company
GaragePlug is a transportation cloud-based platform that assists service organizations in increasing their operational efficiency and creating a memorable customer experience that will win a client for life. Specifically, GaragePlug helps these organizations win customers for life by providing them with an unforgettable experience.
It was established in 2017 by seasoned professionals in the automotive business, and it is now being supported and extended by hundreds of industry experts. Its one-of-a-kind digital customer engagement and operations management system was developed with careful consideration given to all of the potential obstacles that a company that provides automotive service may face. Currently relied on by hundreds of enterprises across more than 12 countries, GaragePlug is rapidly growing internationally!
Jobs
10
About the company
Jobs
13
About the company
Jobs
213
About the company
Clink is reimagining restaurant growth — no commissions, no food bloggers, just AI-powered loyalty and real customer influence.
Our platform helps restaurants turn diners into repeat customers and brand advocates using smart rewards and Instagram-powered virality. With every visit, customers earn personalized rewards and post about their experience on instagram driving organic traffic, not paid ads.
If you're excited by AI, social growth, and building the future of hospitality tech — Clink is the place to be.
Jobs
2
About the company
aurus.ai is a category-defining AI-as-a-Service (AIaaS) platform with a mission to commoditize enterprise-grade AI, making powerful LLM-based capabilities accessible, relevant, and affordable for businesses of all sizes. From automating complex financial, supply chain or insurance document workflows to enabling real-time decisioning from unstructured data, our platform turns friction into functionality. We deploy a modular, functional architecture that empowers SMBs and enterprises alike to plug into the future of intelligent automation—quickly, securely, and at scale.
Jobs
3
About the company
SDS Softwares is a UK-based web development company, which has more than 10+ years of experience in its niche field. The company provides services for web development, web design, mobile app development, eLearning, digital marketing, etc. Our services are not restricted to any particular domain. We have served a large number of verticals, not only with the best quality services but with values as well. Major business domains, which we have targeted yet, include real estate, TTL, health care, logistics, and hospitality.
Jobs
6
About the company
Jobs
3
About the company
Jobs
1
About the company
Jobs
1
About the company
Kodelint Innovations is a product-focused engineering studio that partners with founders and product teams across the globe to build scalable, high-quality digital products.
We go beyond being just a software services company. We act as long-term technology partners, helping turn ambitious ideas into successful outcomes. From product strategy and architecture to design, development, and ongoing support, we provide end-to-end solutions tailored for startups and growing businesses.
Our team of passionate engineers and designers has delivered complex web and mobile platforms in industries like real estate, SaaS, and consumer tech, with a strong focus on performance, scalability, and user experience.
At Kodelint, we value ownership, curiosity, and craftsmanship — qualities that make our culture collaborative and growth-driven.
Jobs
1