Cutshort logo
Reelo Technologies
Reelo Technologies cover picture
Reelo Technologies logo

Reelo Technologies

http://www.reelo.io
Founded :
2021
Type :
Product
Size :
20-100
Stage :
Raised funding

About

Reelo makes customer retention & engagement easy for every retail business. The world is rapidly moving towards personalization and customers are rapidly moving to digital, faster than ever before. The way consumers make purchasing decisions has dramatically changed and retailers are struggling to adapt to this new reality. The current tools in the market are far too overpowered, complex and expensive that they become inaccessible for most small & medium sized retailers. These tools are meant to be used by marketing teams of large enterprise brands. Macintosh democratized computers; Google democratized information; Canva democratized design. Similarly, Reelo aims to democratize Customer Engagement for every retailer. Our mission is to help millions of small & medium enterprise retailers accelerate their revenue through intelligent customer engagement. If you're looking to be a part of our mission or want to know more, drop a message on [email protected] :)
Read more

Company social profiles

linkedin

Jobs at Reelo Technologies

Reelo Technologies
at Reelo Technologies
Kruti Vaidya
Posted by Kruti Vaidya
icon

The recruiter has not been active on this job recently. You may apply but please expect a delayed response.

Ahmedabad
0 - 2 yrs
₹3L - ₹5L / yr
English Proficiency
Customer Relationship Management (CRM)
Strategic planning
Customer Success

Customer Success Specialist

Why Reelo

In today’s customer centric world, it’s important for every business to market like the best brands in the world. As competition for customers’ attention increases, it has never been more important for small and mid-market F&B and retail businesses to have 360° view of the people that keep them in business. But collecting, understanding and taking action on customer data is riddled with market, resource, and technology challenges. Solving these challenges is why we get up in the morning.

Reelo is the new-age customer marketing platform for restaurant & retail businesses to grow their revenue, get more customers and build a stronger brand, in an incredibly simple manner.

We understand that it's easier than ever to start a restaurant & retail business, it’s harder than ever to grow it. Specifically, most of these businesses have two challenges with growth:

1. Getting people to make their first purchase.

2. Getting those people to come back and buy again (and again and again).

These businesses and their teams already have 1,000 things to do — wrestling with overly complicated marketing tools doesn’t need to get added to the list.

Our SaaS platform makes it fast & easy for businesses to understand more about their customers and continously engage with them in a smart & automated way - making them look like a professional without the effort.

There is a massive opportunity in front of us. We’re building a business that is big, meaningful, and lasting. For that, we’re building a strong, diverse team of curious, creative people who want to find purpose in their work and support each other in the process. If that sounds like you, we’d love to hear from you.

👉🏻 Read more on https://www.reelo.io


About the opportunity

As Reelo grows, we're looking for a passionate Customer Success Specialist to join our team for the next phase of growth. The Customer Success Specialist is responsible for the success of our customers by providing them with the resources and support they need to get the most out of our product. This includes onboarding new customers who have upgraded to a paid plan, providing training and support, and working with customers to identify and solve problems. The ideal candidate will have a strong understanding of SaaS products and services, as well as the ability to build and maintain relationships with customers.

This is a Work from Office role in Ahmedabad, Gujarat


What will you do?

  • Responsible for driving revenue of existing accounts by ensuring renewals and upselling existing accounts
  • Proactively reaching out to customers to ensure they are getting success using Reelo.
  • Respond professionally to incoming inquiries from your customers.
  • Being the one responsible, to ensure that your customers have a great experience with the product -a crucial part of the role is ensuring we make the product as easy to use, reliable, bug-free, and fast as possible.
  • Becoming an encyclopedia of knowledge about how Reelo works and what it is capable of.
  • Build sustainable relationships and trust with customers through open and interactive communication and anticipating their needs better.
  • Working directly with product teams to identify current issues and, synthesizing the diverse feedback you hear from our customers, offer informed opinions on potential solutions.


What you need?

  • Past experience in account management/client services roles across
  • A strong problem solving mindset and work actively towards unblocking barriers that hinder the experience of the customer
  • Excellent verbal, written communication, and presentation skills.
  • Ability to respectfully handle complaints/ escalations
  • A very consultative approach and passion for speaking to customers everyday
  • Passion for technology and keeping up with latest trends
  • Great attention to details
  • Being tactful and providing best practices to customers to ensure they are seeing success using Reelo
  • Organizational skills and experience improving processes
  • The ability to explain complex topics in easy to understand and concise language
  • Demonstrated drive to exceed performance expectations and ability to work with change.


Remember that there’s no such thing as the perfect candidate or background, which is what makes us unique and successful!

Read more
Reelo Technologies
at Reelo Technologies
Kruti Vaidya
Posted by Kruti Vaidya
Ahmedabad
0 - 4 yrs
₹3L - ₹7L / yr
Sales
Communication Skills
SaaS
Inside Sales
Negotiation

Why Reelo

In today’s customer-centric world, it’s important for every business to market like the best brands in the world. As competition for customers’ attention increases, it has never been more important for small and mid-market F&B and retail businesses to have 360° view of the people that keep them in business. But collecting, understanding and taking action on customer data is riddled with market, resource, and technology challenges. Solving these challenges is why we get up in the morning.

Reelo is the new-age customer marketing platform for restaurant & retail businesses to grow their revenue, get more customers and build a stronger brand, in an incredibly simple manner.

We understand that it's easier than ever to start a restaurant & retail business, it’s harder than ever to grow it. Specifically, most of these businesses have two challenges with growth:

1. Getting people to make their first purchase.

2. Getting those people to come back and buy again (and again and again).


These businesses and their teams already have 1,000 things to do — wrestling with overly complicated marketing tools doesn’t need to get added to the list.

Our SaaS platform makes it fast & easy for businesses to understand more about their customers and continuously engage with them in a smart & automated way - making them look like a professional without the effort.

There is a massive opportunity in front of us. We’re building a business that is big, meaningful, and lasting. For that, we’re building a strong, diverse team of curious, creative people who want to find purpose in their work and support each other in the process. If that sounds like you, we’d love to hear from you.

👉🏻 Read more on https://www.reelo.io


About the opportunity

As an Inside Sales Representative, your role is to lay the foundation for Reelo Sales by engaging with prospects and customers, helping them understand the value of Reelo, and moving them forward in the sales process. As Reelo’s first point of contact, you play a key role in building the Reelo brand, creating a great first impression, and building momentum for not only the sales team, but the company as a whole. We’re in the early days of building a world-class sales organization, and the road ahead is going to be very exciting.

We strongly believe in the overall growth and continued development of each new hire. In joining the Business Development team at Reelo, you join a community that believes in development and promotion from within. We're looking for people who are excited to work in a fast moving company, make an impact, and rapidly develop their career.


Job Location - Ahmedabad, Gujarat (Work from Office)

Budget - 2.4 to 4.8 LPA + incentives

(Final offer will be decided after all round of interviews are done)


What will you do?

  • Providing a great experience for Reelo’s prospective customers
  • Engaging with potential and current customers to assess mutual fit
  • Be organized, manage your pipeline well and achieve sales goals on a monthly, quarterly and yearly basis.
  • Maintaining an up-to-date knowledge of our product and its value to customers
  • Develop in-depth knowledge of the market, trends, customers, competition
  • Demonstrating an ability to attract new customers
  • Generate leads and build relationships by nurturing warm prospects and finding new potential sales outlets.
  • Get inputs from customers on features to improve the product and conversions, and share feedback with product team


What you need?

  • 0-4 years of work experience (Sales and/or SaaS experience is a +)
  • Excellent written and verbal communication in English
  • Exceptional listening skills combined with the ability to synthesize information
  • An extrovert: The ability to socialize and strike a conversation is of utmost importance.
  • Intellectual curiosity and problem solving
  • A Hustler: Perseverance and a go-getter who will find a way to make it happen
  • Data-driven: Should be an enthusiast of numbers and be able to draw insights based on the data
  • Strong organization and time management
  • You’re entrepreneurial; you don’t need direction; you're self-driven, energetic, enthusiastic, adaptable and a team player.

If you don't think you meet all the criteria above but still are interested in the opportunity, please apply! It's impossible for one person to check every box, and we're looking for someone who is willing to grow with us create impactful work!

Read more
Did not find a job you were looking for?
icon
Search for relevant jobs from 10000+ companies such as Google, Amazon & Uber actively hiring on Cutshort.
companies logo
companies logo
companies logo
companies logo
companies logo

Similar companies

Kraftshala cover picture
Kraftshala's logo

Kraftshala

https://kraftshala.com/
Founded
2016
Type
Services
Size
20-100
Stage
Bootstrapped

About the company

We are Kraftshala. We are an online skilling institution committed to playing the long game of building a transformative educational experience for the masses. We call this ‘Scaling with Soul’. 


Scaling with Soul, to us, means we always prioritise student outcomes– specifically our Placement Rate (percentage of students placed)- over other metrics, such as number of enrolments or company valuation in the coming year. 


This is, of course, easier said than done. There are painful choices to be made at every stage, from admissions to training to placements, that wouldn’t have been needed were we willing to give up on either of high quality or scale. 


But in the long run, we believe that our obsession over these student outcomes will earn Kraftshala the trust of Indian students, their families, recruiters and the broader ecosystem. 


That’s why we make each of our Placement Reports public, capturing how many students are placed in each batch, in what companies, at what salaries etc. 


We don’t need to. None of our competitors do (though we’d be happy to be proven wrong and have more educators join us!). Simply put, we have tasted the benefits of an education model grounded in high quality paired with the transparency of student outcomes and now cannot imagine doing it any other way.


We are not the largest in terms of enrollments. Nowhere close, actually. Not yet. 


However, we are proud to be one of the largest, if not the largest already, in terms of actual, verifiable placements. 


And in terms of Placement Rate, the metric that matters most to us, we are the absolute best in edtech. In the last 2 years, we have placed more than 1500+ students with a Placement Rate of 94% (and improving). 


This is our long game- to Scale with Soul. We invite you to join us for the play. 


Funding:


Kraftshala is backed by number of eminent investors, including 


  • Phanindra Sama and Sudhakar Pasupunuri, co-founders at Redbus and early investors in unicorns like Unacademy
  • Amit Kumar Agarwal, Saurabh Garg and Akhil Gupta, co-founders at Nobroker.com (the world’s largest NoBrokerage Property Site and India’s first realty startup unicorn)
  • Sujayathi Ali, Co-founder at ShopUp and Voonik
  • Doreswamy Nandkishore (Former Fortune 100 CEO, Head of Asia, Oceania, Africa for Nestlé S.A. and Professor, ISB) 
  • Pallav Jain and Sarfaraz Khimani (co-CEOs of Performics, India's largest SEO/ performance marketing agencies) 


What do we value (the Kraftshala Kode):


Like all good companies, we value integrity, excellence, respect, inclusion, and collaboration. Our team’s distinctiveness comes from the following:


  • We seek a user-centric, value-additive mindset. People who start with the user and work backward, and take every opportunity to add value to their customers/ partners fit right in.
  • We believe speed matters enormously in business. We value people who have a bias for action and are willing to take calculated risks in the face of uncertainty. 
  • We value problem-solving skills. We look at problems objectively, solve for root causes, make decisions for long-term good instead of short-term gain, and don’t let processes get in the way of value addition.
  • We look for learning agility. We are a team of learners who like to read, talk to experts, and seek critical feedback to be better today than we were yesterday. 
  • We respect ambition & courage to take on large goals. Self-starters who demonstrate high ownership strengthen the backbone of our team. 
  • We expect consistency and reliability. Predictability just makes everyone’s life a lot smoother. 
  • We like people who are real and open in communication, while still being empathetic. 
  • We are practical optimists. Our team strongly believes in a better future & we enjoy playing our part to make that future a reality.

Jobs

1

HyrHub cover picture
HyrHub's logo

HyrHub

http://www.mastcareers.com
Founded
2015
Type
Services
Size
0-10
Stage
Bootstrapped

About the company

Hyrhub was founded in 2014, who after creating success stories in various startups, realised that hiring niche talent is still a problem faced by many companies. Despite witnessing transformation in the HR space over the past few years,  noticed that firms, especially startups spend a large portion of their time and capital in searching for the right talent as it’s a critical component of its success and often neglected, in the midst of all the innovation.Hyrhub started out as an exclusive search tool to hire tech talent, and later progressed to other domains. Our core belief is that no company should be devoid of people who are passionate, innovative and focussed on both creation and delivery.

Jobs

10

Bhanzu cover picture
Bhanzu's logo

Bhanzu

https://bhanzu.com
Founded
2019
Type
Services
Size
1000-5000
Stage
Profitable

About the company

Bhanzu is a revolutionary math-learning platform that is dedicated to inspiring learners to pursue careers in math and STEM fields. With a mission to eradicate global math phobia, Bhanzu is changing the way students perceive math for a better world. The platform offers a comprehensive range of math courses, designed to cater to learners of all ages and skill levels.

Jobs

17

Apprication pvt ltd cover picture
Apprication pvt ltd's logo

Apprication pvt ltd

http://www.apprication.com
Founded
2020
Type
Product
Size
20-100
Stage
Profitable

About the company

Apprication is one of the most highly acclaimed software development companies in Mumbai, with its headquarters stationed in California. We pride ourselves in having a highly experienced and professional team of website designers and developers. One of the main goals of our company is to provide cost-effective online ordering solutions to businesses.

Jobs

6

Avalon Solution cover picture
Avalon Solution's logo

Avalon Solution

http://www.avalonsolution.com
Founded
2005
Type
Services
Size
100-1000
Stage
Profitable

About the company

Avalon Solution is a Web Services company offering Turnkey ECommerce Solutions for the Independent Jewelry Retailers. We offer services in partnership with market leaders to launch Brick & Mortar Jewelry Businesses and Brands to the World Wide Web and help Independent Jewelry Retailers to capitalize on the most cost-effective marketing channel. Avalon Solution makes it easy for Prospective Customers to find and connect with their Independent Retail Jeweler online and browse their jewelry collection 24/7. At the same time it enables the Retail Jeweler to serve their Customers beyond the limits of time and place, so that they can grow their business & build their brand. Avalon's comprehensive turnkey online services and support program sets it apart from its competitors. Avalon utilizes the latest developments in technology, digital imaging, jewelry styling and fashion to help jewelers extend their businesses online by offering end-to-end ECommerce Solutions customized to suit their specific needs. Over time, Avalon has earned its reputation for innovative technology and unparalleled customer service and support. For More Information on how Avalon can Launch Your Website and Grow Your Brand, please Call us at 917-338-6825, 800-622-2744 or visit www.AvalonSolution.com

Jobs

29

Inncircles  cover picture
Inncircles 's logo

Inncircles

https://www.inncircles.com/
Founded
2019
Type
Product
Size
100-500
Stage
Profitable

About the company

Inncircles Arena – a Modern Construction Management Platform, is a composed one stop solution for construction management that is highly configurable, easily adaptable, data centric while leveraging advanced artificial intelligence and cloud technologies to ramp up construction company's digital transformation initiatives. It empowers construction teams to go beyond the tactical to strategic. Through the platform, residential, industrial and infrastructure construction companies gain real-time insights into their projects, a unified communication and collaboration space, powerful configuration capabilities to integrate with existing or legacy tools and technologies. Detailed products and solution packages allow for planning, scheduling, assigning, tracking, and analyzing construction work packages from pre-planning stage to handover. Solving Construction Business Challenges through Technology • Work Management: Elevate efficiency and transform project management by scheduling works, tracking progress while gaining real-time insights. • Quality Management: Ensure projects meet the required quality standards by performing regular inspections and issue tracking. • Safety Management: Record and monitor safety incidents in real-time, schedule inspections, and store pertinent safety documentation. • Advanced Work Package (AWP): Build package of works, schedule work packages and monitor progress. • Data and Analytics: Gain profound insights of projects through visually stunning dashboards that bring your data to life. • Mobile Application: Offer mobile accessibility to enable field teams to access information, submit updates, and communicate in real-time, improving overall efficiency. • Integrations: Foster connectivity in the construction eco system with Arenas potent integration capabilities. • Pre-Construction Planning: Drive project planning, budgeting, estimating, bidding, and collaboration during the pre-construction phase. • Procurement: Create procurement packages

Jobs

9

Founded
2023
Type
Services
Size
0-20
Stage
Bootstrapped

About the company

We are hiring for multiple clients

Jobs

1

VRT Management Group cover picture
VRT Management Group's logo

VRT Management Group

https://vrtmanagementgroup.com
Founded
2008
Type
Products & Services
Size
0-20
Stage
Bootstrapped

About the company

Jobs

1

haloocom cover picture
haloocom's logo

haloocom

https://haloocom.com
Founded
2016
Type
Product
Size
20-100
Stage
Profitable

About the company

Jobs

6

Gruve cover picture
Gruve's logo

Gruve

https://www.gruve.ai/
Founded
2024
Type
Services
Size
100-1000
Stage
Bootstrapped

About the company

Gruve was founded on the premise that new technologies in Machine Learning, Data Sciences, Artificial Intelligence, and Software Development are transforming Enterprise Services. Our goal is to harness these advancements to deliver services with superior efficiency and tangible outcomes.


Our Team

Our team is built with a strong background in Software and Services, united by a shared sense of Purpose: to achieve the best outcomes for our clients. We value all our stakeholders, recognizing that People are our most important assets. We adopt a Process framework that ensures the delivery of high-quality results every time.


What Sets Us Apart

Our differentiation is straightforward: we genuinely care, we innovate, we disrupt, and we work hard.


Our Core Values:

Customer Success: Putting customers first.

Positive Feedback Loop: Embracing continuous improvement.

Pursuit & Persevere: Staying resilient and ambitious.

Integrity and Ethics: Acting with honesty and ethics.

Team & Trust: Collaborating with trust and respect.

Giving Back: Committing to community and responsibility.


Gruve is Norwegian for "To Mine or Mining Activity"

Jobs

16

Want to work at Reelo Technologies?
Reelo Technologies's logo
Why apply via Cutshort?
Connect with actual hiring teams and get their fast response. No spam.
Find more jobs