
Customer Service Executive (Chat & Email Support)
Customer Experience Executive
Location: Santacruz, Mumbai
Job Description
• Respond promptly and professionally to customer inquiries received through email, social media and chat platforms
• Provide accurate information and support to customers, addressing their concerns and resolving any issues
• Maintain a high level of customer satisfaction by delivering exceptional service and exceeding customer expectations
• Ensure timely and effective follow-up on customer queries and escalations to ensure satisfactory resolution
• Maintain a thorough understanding of company products, services, policies, and procedures to provide accurate and up-to-date information to customers
• Collaborate with internal teams to resolve customer issues and improve overall customer experience
• Meet or exceed productivity and quality standards set for the role
• Maintain customer data and records accurately in the designated systems
Qualifications & Requirements
• Graduate degree
• Candidate should have 2 - 5 years of experience in a similar role
• Strong written communication skills, including proper grammar, punctuation, and attention to detail
• Previous experience in customer service or a similar role is preferred
• Proficiency in typing with a high level of accuracy and speed
• Ability to multi-task and effectively manage time in a fast-paced environment
• Good problem-solving skills and the ability to think critically
• Excellent interpersonal skills with a customer-centric approach
• Proficiency in using computers and knowledge of email and chat platforms
Reporting Manager: COO
Note - Candidates must be flexible for 6 days and rotational shifts

About Burgundy Hospitality pvt ltd
About
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Senior UX Designer
Experience: 5+ Years
Location: Bengaluru
Department: Product & Technology
Reporting To: IT Manager
Company Overview:
Miror is India’s leading FemTech platform transforming how women experience peri-menopause and menopause. In just a year, we’ve built India’s largest menopause-focused WhatsApp community, partnered with the National Health Mission and the Indian Menopause Society, and launched category-defining nutraceutical products and digital health services. Our app blends science and technology—offering personalized care pathways, symptom tracking, diagnostic links, games, AI-powered chat, expert consultations, and more. We're proud recipients of the Innovation in Menopause Care award at the Global Women’s Health Innovation Conference 2024 and are rapidly scaling toward our $1B+ vision. Learn more: miror.in
Role Overview
Miror is looking for a Senior UX Designer with 5+ years of experience who is passionate about creating meaningful digital experiences that improve users' lives.
This role is heavily focused on User Experience (UX) rather than visual design alone. The ideal candidate should be able to understand user behaviour, conduct research, simplify complex journeys, and create intuitive experiences that drive engagement and retention.
Role Weightage
UX Research & User Experience Design – 60%
Product Thinking & Customer Journey Design – 25%
UI Design & Prototyping – 15%
Key Responsibilities
User Experience Design
· Design intuitive and user-centric experiences across Miror's web and mobile platforms.
· Create user flows, wireframes, journey maps, and prototypes.
· Conduct user interviews and usability testing.
· Identify pain points and opportunities for improvement.
· Translate user insights into actionable design solutions.
Product Collaboration
· Work closely with Product, Engineering, Marketing, and Clinical teams.
· Participate in product discussions and feature planning.
· Ensure user needs remain central to product decisions.
· Support product innovation through design thinking methodologies.
UX Research
· Conduct qualitative and quantitative user research.
· Analyse user feedback and behavioural data.
· Perform competitor and market research.
· Develop personas and customer journey maps.
UI & Prototyping
· Create clean and intuitive interface designs.
· Develop interactive prototypes using Figma.
· Maintain consistency with design systems and brand guidelines.
· Collaborate with developers for implementation.
Required Skills
· 5+ years of UX Design/Product Design experience.
Strong expertise in:
· User Research
· Wireframing
· Prototyping
· Information Architecture
· Customer Journey Mapping
· Interaction Design
· Advanced proficiency in Figma.
· Experience designing mobile-first products.
· Strong understanding of usability principles.
· Excellent communication and stakeholder management skills.
Preferred Experience
· HealthTech, Wellness, FemTech, Healthcare, or Consumer Apps.
· Behavioural Design and Habit Formation.
· Community-based products.
· Subscription-based platforms.
· Experience with analytics tools and A/B testing.
Interested? Let’s Connect!
on my linkedin or here on chat.
Best Regards,
Indrani Dutta
Senior HR Manager
Soham Renewable Energy India Pvt. Ltd.
Visit: www.miror.in
Visit: https://www.sohamenergy.in/
https://www.linkedin.com/in/indrani-dutta-a9a65135/
About The Role
We are seeking a talented and driven SEO and Copywriting Specialist to join our small but mighty marketing team. In this role, you will be responsible for creating compelling, high-quality written content that aligns with SEO best practices, driving both organic traffic and engagement. You will work closely with the marketing team and our business leaders to optimize content for search engines while maintaining a clear and consistent brand voice across all digital platforms.
Key Responsibilities:
- SEO Strategy & Implementation:
- Conduct keyword research to identify high-traffic, relevant keywords and phrases.
- Optimize on-page SEO elements, including title tags, meta descriptions, headers, and images.
- Perform regular audits of website content to ensure it aligns with SEO best practices and make necessary updates.
- Track and analyse SEO performance metrics, including search rankings, organic traffic, and conversion rates, using tools like Google Analytics and SEMrush
- Copywriting & Content Creation:
- Write engaging, high-quality copy for website landing pages, email campaigns, social media posts, and more
- Craft compelling headlines, CTAs, and persuasive copy that enhances user experience and drives conversions.
- Contribute creative ideas for campaign development
- Ensure all content aligns with the organisation's mission and value
- Content Optimization:
- Edit and proofread copy to ensure it is grammatically correct, clear, and aligned with the brand voice.
- Implement best practices for content formatting, including keyword placement, internal linking, and content structure, to improve SEO ranking.
- Stay up to date with industry trends, search engine algorithm updates, and content marketing best practices to continuously improve content strategies.
- Reporting & Analysis:
- Prepare regular reports on SEO and content performance, analysing key metrics and identifying areas for improvement.
- Utilize A/B testing to optimize the effectiveness of content and landing pages.
Key Skills and Qualifications:
· Proven experience (1-3 years) in SEO, copywriting, or content marketing.
- Strong understanding of SEO principles and techniques, including keyword research, on-page SEO, and technical SEO.
- Proficient in using SEO tools such as Google Analytics and SEMrush
- Excellent writing, editing, and proofreading skills with a keen eye for detail.
- Ability to write clear, concise, and engaging content tailored to different audiences.
- Familiarity with content management systems (e.g., WordPress) and basic HTML.
- Strong communication skills, both verbal and written.
- Ability to work independently and manage multiple projects simultaneously.
Interested candidates are requested to email their resumes with the subject line "Application for [Job Title]".
Only applications received via email will be reviewed. Applications through other channels will not be considered.
Overview
Adesso India specialises in optimization of core business processes for organizations. Our focus is on providing state-of-the-art solutions that streamline operations and elevate productivity to new heights.
Comprised of a team of industry experts and experienced technology professionals, we ensure that our software development and implementations are reliable, robust, and seamlessly integrated with the latest technologies. By leveraging our extensive knowledge and skills, we empower businesses to achieve their objectives efficiently and effectively.
Job Description
Position Overview
We are seeking an experienced SAP ABAP Developer with UI5 expertise to join our dynamic team. The ideal candidate will have over 5 years of hands-on experience in SAP ABAP development and UI5/Fiori applications. This role involves designing, developing, and implementing customized solutions to meet business requirements while enhancing user experience through modern UI5 interfaces.
Key Responsibilities:
SAP ABAP Development
Design, develop, test, and implement ABAP programs, reports, enhancements, forms, and interfaces.
Create and maintain custom SAP modules and objects using ABAP Workbench, BAPIs, BADIs, ALV Reports, RFCs, and User Exits.
Optimize existing ABAP code for performance improvements and troubleshooting.
UI5/Fiori Development
Develop and maintain SAP UI5/Fiori applications with a focus on user-friendly interfaces.
Build responsive web applications using SAPUI5, JavaScript, HTML5, and CSS.
Work with OData services and SAP Gateway to integrate backend SAP data with front-end applications.
System Integration
Collaborate with functional consultants to understand business requirements and convert them into technical solutions.
Implement system integrations using SAP interfaces like IDOCs, SOAP/REST APIs, and OData services.
Technical Documentation
Prepare technical specifications, unit test cases, and user guides.
Ensure adherence to coding standards and SAP best practices.
Team Collaboration
Provide technical support for ongoing projects and system enhancements.
Mentor junior developers and share best practices within the team
.
Required Skills & Qualifications
Education: Bachelor’s degree in Computer Science, Information Technology, or related field.
Experience: Minimum 5+ years of experience in SAP ABAP development and 2+ years in SAP UI5/Fiori.
Technical Skills:
Strong expertise in SAP ABAP (Reports, Smart Forms, Module Pool Programming, RFC, BAPI, BADI, Enhancements).
Proficient in developing SAP UI5/Fiori apps and customizing standard Fiori applications.
Hands-on experience with OData services and SAP Gateway configuration.
Knowledge of JavaScript, HTML5, CSS3, and SAP Fiori Design Guidelines.
Understanding of industry SAP modules like PP, MM and EWM (optional but preferred).
Familiarity with SAP S/4HANA and Fiori Launchpad configuration is a plus.
Soft Skills:
Strong analytical and problem-solving skills.
Excellent communication and teamwork abilities.
Proactive attitude and ability to work independently.
Preferred Certifications:
SAP ABAP Certification.
SAP Fiori/UI5 Development Certification (preferred).
Skills & Requirements
SAP ABAP, SAP UI5, SAP Fiori, BAPIs, BADIs, ALV Reports, RFCs, User Exits, OData Services, SAP Gateway, JavaScript, HTML5, CSS3, SAP Fiori Design Guidelines, SAP S/4HANA, Fiori Launchpad, Smart Forms, Module Pool Programming, IDOCs, SOAP APIs, REST APIs, SAP Workbench, Performance Optimization, Technical Documentation, Problem-Solving, Team Collaboration, Mentoring, SAP Modules (PP, MM, EWM).
• Well verserd on Swift 5.* and objective C, Keywords and programming technics
• Basic understanding and programming capabilities on the programing languages like Reactive JavaScript, Dart atleast one of the 2
• Willing to learn new technologies and programming languages
• Good knowledge of iOS and its related components like (Foundation, UIKit, AVFoundation, LocalAuthentication, CoreLocation, CoreData, SwiftUI, iPadOS, CoreImage, VideoToolBox, AudioToolBox, Social, CoreBlueTooth, MapKit, StoreKit)
• Very Strong knowledge with Protocols, Extensions, Swift Playgrounds
• Experience with REST full APIs and Data serialization using the latest methods
• Experience with offline storage, threading, and performance tuning.
• Knowledge of the 3rd party SDKs/Cocopods/Swift Packages available out in the market
• Understanding of Apple's Human Interface Guideline and Review Policies
• Proficient understanding of code versioning tools, such as Git.
• Familiarity with CI/CD.
• Experience with performance and memory tuning with Instruments
• Familiarity with cloud message APIs and APNS
• A knack for benchmarking and optimisation
• Good at creating a good user experience
• Understanding of how to work on wearable technologies and IOT
Skills:
Swift 5.*
Objective C
Swift UI
Core Locations, Googles maps
Job responsibilities:
- Manage all accounting transactions
- Prepare budget forecasts
- Publish financial statements in time
- Handle monthly, quarterly, and annual closings
- Reconcile accounts payable and receivable
- Ensure timely bank payments
- Compute taxes and prepare tax returns
- Manage balance sheets and profit/loss statements
- Report on the company’s financial health and liquidity
- Audit financial transactions and documents
- Reinforce financial data confidentiality and conduct database backups when necessary
- Comply with financial policies and regulations
Main Responsibilities
- Develop new product features and new applications within an Agile
- Build reusable code and libraries for future
- Write well-designed, testable, efficient code using the latest development best
- Collaborate with designers to implement and improve design
- Optimize applications for maximum speed and
- Stay up-to-date on emerging
- Contribute to the continuous improvement of the development
Requirements
- Passion to build world class UI design
- 5+ years of experience developing web applications with modern JavaScript programming frameworks, tooling and libraries (such as Backbone, Angular, React, Vue.js, Ember) and CSS pre-processing frameworks (such as Sass or Less)
- Minimum one-year experience in developing js applications in team environment.
- Experience with state management frameworks like Redux
- Experience writing unit tests
- Familiarity with common front-end development tools such as Babel, Webpack, gulp, npm- scripts
- Any experience building, launching or supporting a SaaS product
Collaborate with the Creative Services team on digital or print needs for each event.
Capture event content for social media channels when applicable.
Make sales outreach via phone, in-person and via email
Perform market analysis and research on competition
Support the marketing team in daily administrative tasks
Assist in marketing and advertising promotional activities (e.g. social media, direct mail and web)
Prepare promotional presentations
Help distribute marketing materials
Manage and update company database and customer relationship management systems (CRM)
Help organize marketing events
Plan and complete field marketing campaigns after conducting preliminary research
Develop robust knowledge of all product lines/services
Produce various literature, signage, merchandise, and other materials to be used at field marketing events
Maintain relationships with third-party vendors and venues
Negotiate with retailers and other third-party partners on promotional display and merchandise placement
Promote business expansion opportunities to retailers and other merchants through successful field marketing programs
Attend relevant trade shows and events
Monitor industry trends and competitor activities
Manage social media activity surrounding field marketing campaigns









