Customer Service Executive (Chat & Email Support)

WHAT YOU’LL DO:

• Lead in the design and development of robust, scalable, and efficient software solutions, ensuring the highest standards in all aspects of software development.
• Design and implement high-quality, test-driven, scalable backend code for various client projects using TypeScript and Nest.js Develop and maintain APIs to support consuming teams.
• Work closely with frontend teams to optimize REST API integrations, ensuring efficient data fetching and caching strategies.
• Create and maintain documentation, implement and follow best practices for development workflow.
• Partner closely with Project Managers and other teams to ensure the successful delivery of significant software projects, coordinating resources and managing timelines for smooth project execution.
• Efficiently prioritizes and plans complex tasks, and influences a respectful, inclusive work environment, fostering continuous learning and growthContribute innovative ideas to ensure we deliver the best solutions for our clients.
• Act as a technical mentor to more junior engineers, fostering a culture of continuous learning and improvement.

WHAT WE’RE LOOKING FOR:

• Strong proficiency in English (written and verbal communication) is required.
• Experience working with remote teams in North America and Latin America, ensuring smooth collaboration across time zones.
• Deep expertise with Typescript and NestJs framework.
• Experience with authentication workflows and authorization mechanisms (OAuth, JWT)Experience with testing frameworks and best practices, including unit testing, integration testing, and e2e testing.
• Solid understanding of web technologies in general.
• Solid understanding of backend design patterns.
• Experience with designing applications that use and consume databases (SQL, ORM, etc).
• Extensive experience with building and maintaining versioned APIs Strong knowledge of GCP or other equivalent cloud platforms.
• Understanding of containerization technologies for development environments.
• Experience with messaging systems and patterns, ideally with tools like Google Pub/Sub or equivalentExperience with CI/CD pipelines for deployments (GitHub Actions preferred).
• Knowledge of security best practices, including CSP and OWASP Top 10, Ability to communicate effectively with technical and non-technical stakeholders.
• You should feel comfortable explaining technical concepts in simple terms.
• Experience working in fast-paced, Agile environments, balancing priorities across multiple projects.
• Experience mentoring junior engineers and leading development teams.

Nice to Haves:

• Experience with Algolia, Ninetailed, and Salsify
• Experience with front-end technologies like React and frameworks like NextJs
• Experience with Terraform and DevOps principles
• Certification in Cloud Development on any modern platform

UX Designer (TPC)

What We Look for

The ideal candidate should demonstrate the ability to work with stakeholders to discover effective workflows, generate clean and artful design elements, and transform them into intuitive and functional interfaces with focus on accessibility and user centered design while bringing passion, empathy and expertise to every engagement.

Responsibilities

● Collaborate - Upholding CXD process, collaborating with product management and engineering to define and implement innovative solutions.

● Craft - Creating wireframes, storyboards, user flows, and process flows to effectively communicate interaction, design ideas and building application UI toolkits.

● Construct - Conceptualizing original ideas that bring simplicity and user friendliness to complex design roadblocks.

● Concentrate - Demonstrating attention to detail and problem-solving skills along with paying careful attention to staying on-brand.

● Convince - Presenting and articulating designs and key milestone deliverables to peers and executive level stakeholders.

Minimum Qualifications

● A well-curated online and/or print portfolio/case study demonstrating UX/UI design skills, curiosity, positive attitude and strong drive to learn from a fast paced environment.

● Proven UX/UI design experience for multiple platforms including desktop, mobile, tablet.

● Excellent visual design skills with sensitivity to user-system interaction. Additionally experience in data informed and customer centric approach to design is key.

● Solid experience in creating wireframes, prototype, storyboards, user flows, and process flows.

● Proficiency in simplifying complex information through end-to-end experiences designs while co-creating with all the senior designers for smooth implementation.

● Up-to-date with the latest UI trends, tools, techniques, and technologies and their role in a commercial environment

● 4-7 years of relevant experience with a B. DeS/M. DeS in Visual Design, Human-Computer Interaction, Interaction Design, or related is an advantage.

● General understanding of the front-end development process, including HTML and CSS.

● Ability to speak fluent English is a must. Demonstrable proficiency in presenting your designs and selling your solutions to various stakeholders through clear communication is key.

Company: Barcadly Services (www.barcadlyservices.com)

Team Lead Intern

Location: Kolhapur , Maharashtra

Job Type: Internship

Duration: [6 months]

About Us:

Barcadly Services is a full fledge "Digital Marketing Agency" Our head office is in Mumbai & Kolhapur, the company was established in the year 2018.

We strongly supports and follows the mission of Digital India laid down by Prime Minister Shri. Narendra Modi and provides cost-effective branding solutions for start-ups & big companies in India. At Barcadly services, you will get an insight regarding what is it like to work with a pioneering Digital Marketing Agency in India.

After all, you will only seldom find someone as efficient as we are, when it comes to offering personalized performance marketing.

Thanks to our tight-knit team we have been able to assist over 170 + businesses and establishing themselves in the digital arena."

Key Responsibilities:

·      Lead and manage a team of interns or junior team members on various tasks and projects.

·      Organize team meetings and ensure clear communication across team members.

·      Help establish and track project goals, timelines, and deliverables.

·      Provide support, guidance, and feedback to ensure the team meets deadlines and maintains high standards of quality.

·      Collaborate with senior leaders and team members to align project goals with company objectives.

·      Motivate and inspire the team to achieve individual and collective goals.

·      Help resolve conflicts and maintain a positive and productive work environment.

·      Assist in evaluating team members' performance and offering constructive feedback.

·      Ensure all team members have the resources and support they need to succeed.

·      Contribute to the development and implementation of processes to improve team efficiency.

Qualifications:

·      Current student or recent graduate in Business, Management, Communications, or a related field.

·      Previous experience in a leadership or supervisory role (academic projects, student organizations, or prior internships are acceptable).

·      Strong organizational and time-management skills.

·      Excellent communication skills, both written and verbal.

·      Ability to work independently and collaboratively in a fast-paced environment.

·      Problem-solving mindset with the ability to make decisions and manage team dynamics.

·      A proactive and positive attitude with a focus on team success.

·      Strong interest in developing leadership skills and experience in a professional setting.

·      Preferred Skills (Optional):

·      Experience with project management tools (e.g., Trello, Asana, Monday.com) is a plus.

·      Familiarity with team collaboration platforms (e.g., Slack, Microsoft Teams) is a plus.

·      Previous internship or experience in team management is a plus.

Benefits:

·      Develop valuable leadership and team management skills.

·      Gain hands-on experience managing real-world projects and coordinating a team.

·      Opportunity to work directly with senior management and learn from experienced professionals.

·      Mentorship and professional development opportunities.

·      Exposure to cross-functional work and project management tools.

We are looking for a resilient, empathic Business Development Executive to contribute to 

the growth of our company. Business development executives are responsible for finding 

and retaining clients, encouraging extant clients to purchase added products or features, 

and remaining abreast of changes in consumption.

Requirements:

• Bachelor's degree in business management, marketing, or related field.

• 0 - 3 years' relevant work experience in business development or similar field 

preferred.

• Excellent written and verbal communication skills.

• Ability to handle multiple projects simultaneously and work under pressure.

• Proficient in Microsoft Office and relevant software.

Responsibilities:

• Identifying profitable business opportunities

• Conducting extensive market research

• Creating actionable business strategies

• Nurturing relationships with clients

• Analyzing market trends.

Position: Lead Backend Engineer

Location: Pune, India (Initially Remote Due to COVID 19)

About the Organization:

It is one of the most exciting Bay Area Product Driven Organization in Logistics industry supporting more than 30,0000 customers.

As a software engineer on the Backend team, you will be building and owning backend services and infrastructure that power our core products. We strive for high standard of engineering quality while solving unique hardware as well as software challenges. You will have high impact roles at a relatively small company for our user base. You thrive in fast-paced, unstructured environments that require you to wear many hats and think on your feet.



What we are looking for?

• 4+ years of software engineering experience
• 2+ year of experience in Python/Django or Go
• Familiarity with Node.JS is a plus
• You write high quality and well-tested code to meet the needs of your customers.
• Good intuition for REST API design
• Start-up experience is a plus
• BS/MS/PHD in Computer Science or a related field (ideal)
• Preferably a Pune based candidate who can join at the earliest / Within a month

Should Be a Computer Science Graduate from a Tier-1 Engineering college like IIT/ BHU / NIT / VIT / COEP / PICT / BITS

Why join us?

1. Very high-growth
2. Passionate, collaborative, and awesome co-workers
3. Free lunches
4. Competitive salaries
5.  

• Identifying, generating, and qualifying leads of Educational Institutes through a mix of cold calls by using social media tools at the general disposal
• Fixing a virtual meeting with these potential prospects, identifying their pain points, presenting
• Companys offerings to them and ultimately onboarding them as our partners.
• Thus, the incumbent will be responsible for the entire sales cycle- Right from lead generation to onboarding the educational institutes.
• Once an institute is onboarded, the incumbent will act as a relationship manager and will ensure a seamless customer experience throughout his association with the company.
• Constantly identifying the potential to upsell to existing clients through giving the BEST post-sales service to the client.

What’s there for you?

• The chance to live a true startup life and do things from scratch thereby gaining an enriching experience.
• Platform to showcase your talent as a city lead and grow into a state head in no time
• Lucrative incentives are paid EVERY MONTH and not at the end of a quarter or a year.
• An opportunity to work directly with FOUNDERS OF the company and thereby be a part of the foundation/core team.

Key Competencies:

• EXCELLENT interpersonal, presentation, and communication skills.
• GO-GETTER ATTITUDE.
• Extremely high passion for sales.
• High resilience- Ability to bounce back instantly even after multiple rejections.
• Potential and Mindset to live a true- startup life.
• Ability to build and maintain Client Relationships.
• Strong Negotiation Skills.
• Ability to prospect and identify potential opportunities.
• Passion for Education and Technology.

Evaluation Buckets:

The candidate would be evaluated on the following criteria:

• MINDSET
• INTENT
• Sales Acumen
• Presentation and Communication Skills
• Stability
• Flexibility
• Past Experience

• 5+ years of experience in Healthcare domain
• To understand the problem statements which includes Change Requests
• To closely interact with Clients, Design and Development Team Members and Testing team
• Good Communications in English
• Should be familiar to Agile methodologies

Management & Organization:

• Develop unique and engaging content to meet in-house and clients’ multiple requirements
• Create a wide variety of content across industry verticals like case studies, white papers, corporate brochures, emails, blogs, articles, social media snippets, and more
• Create social media and search engine optimized content.
• Communicate effectively with clients, meet strict deadlines, and follow clients' editorial guidelines.
• Bachelor’s Degree with preferred Major in English, Journalism, Marketing, Advertising or Communications.
• Minimum of five years’ experience as a copywriter/content writer.
• Knowledge of website marketing and search engine marketing.
• Knowledge of information gathering, planning, and organizing methods and principles.
• Experience with desktop publishing tools.
• Experience working on software programs like Photoshop, CorelDraw, HTML.