Customer Service Executive (Chat & Email Support)

Position: Sales Manager (Building Material- Blocks, ALC Wall panel)

Location: Ahmedabad, Indore, Baroda, Mumbai

Experience: 5+ years in Building Material Industry like Bison Panel sandwich panels boards Tile adhesive Putty Block fix Marble Granite Stone Pipes Ceramic (Note: Work experience in cement RMC will not considered)

Salary: negotiable

Industry: Building Material

Age- 35-50

Job Duties :

·        Building the sales processes and infrastructure to support the rapid growth.

·        Maintain strong developed relationships with customer

·        Managed budget planning and forecasting for implementing a target sales strategy

·        Leveraged key analysis insights & team approach to drive organizational improvements and implementation of best practices in sales & marketing

·        Be part of the senior team to help refine the go-to-market strategy

·        Working independently as well as team player.

·        Maintain strong developed relationships with customer

·        Responsible for creating sales and marketing plan and identifying the market fit/segment.

Required Qualification & Experience:

·        At least 7 years’ experience in Building Material like Bison Panel sandwich panels boards Tile adhesive Putty Block fix Marble Granite Stone Pipes Ceramic (Note: Work experience in cement RMC will not considered)

·        Minimum age required 35 Year

·        Good technical sales/marketing skills communication skills

Mail updated resume with current salary-

Email: jobs[at]glansolutions[dot]com

Satish: 88 5 1O1 81 6 2

Job Posting: Customer Support Executive

Company Name: OneSpider Technologies LLP

Location: Lower Parel, Mumbai (On-Site / Work From Office)

Working Hours: Monday To Saturday | 10:00 am to 07:00 pm

Role Overview

As a customer support executive, you will help clients in resolving queries related to software, accounting, and GST while providing training sessions for our software.

Your responsibilities will include:

• Assisting clients with queries related to our ERP software.
• Providing expert support on software functionality.
• Addressing accounting and GST related concerns.
• Ensuring customer satisfaction by resolving issues in a timely manner.
• Collaborating with the team to improve our support processes.

To be successful in this role, you'll need:

• A willingness to learn and adapt.
• Good communication skills to interact with clients.
• Basic understanding of software applications.
• Knowledge of accounting and GST.
• Freshers to 6 years of experience are welcome to apply.

What We Offer:

• A supportive environment for freshers to start their careers.
• Opportunities for learning and professional growth.
• A chance to work with a dynamic team in a fast-paced industry.
• Competitive salary and benefits.

If you are eager to start your career in customer support and are ready to help our clients succeed, we would love to hear from you!

Apply Now!

1.To Understand cycle time of each product, do machine loading and scheduling orders based on

priorities.

2.Working on Raw Material RM required for project and share same with Stores to check availability and

indenting

3. Share RM Consumption plan based on Machine loading with SCM

4..To coordinate with the supply chain on the schedule given by them on a regular

basis.

5.To ensure material is received on the mentioned dates with the mentioned quantity.

6.To keep a check on the receipt of material is received with QC acceptance.

7.Checking with the SCM Team if there is any impact on the production plan due to delay in raw material

and inform the Sales Support/Sales.

8.To close the deviations (if any observed in RM after receipt of material) in coordination with

concerned stakeholders on priority.

9.Mapping plan v/s actual variance reasons.

10.To co-ordinate with the production planner on the production plan on a regular basis to ensure production

is done as per plan.

11.Informing project team / sales team on the revised plan and escalate issue to immediate manager related

to delays or deviation.

12.Mapping plan v/s actual variance reasons.

13.Managing deviations related to the orders.

14.Ensuring packing list is shared on the planned dates.

15.To check with the project team and keep informed QC team on the TPI dates.

3 to 7 years of Overall testing experience.

 Test Automation Experience with the tool Selenium or Katalon.

 Should have experience in Test Automation Framework like TestNG and Cucumber

Framework.

 Able to manage test activities in medium to large projects.

 Demonstrates appropriate interpersonal skills required to establish effective working

relationships with clients and/or business partners.

 Should be familiar with the Software Testing tools, techniques and market trends.

 Should review user and functional requirements and provide feedback; they will

Informally test early versions of functionality and develop increasingly complete test

scripts and traceability.

 Participate in test execution and monitor the progress of execution.

 Proactively engage with all team members including developers, business users and

business analysts.

 Writes, reviews and executes formal test scripts including setup and data

requirements, procedures and expected results

 Able to provide direct input to project estimates and documentation (Project Plan

document, URS, FRS, Design docs)

 Reviews project requirements, plans and prototypes and providing input.

 Agile/ Scrum experience.

 Katalon Tool knowledge is preferable.

 Clinical domain knowledge is preferable.

This is a full-time on-site role for a Graphic Designer located in Hyderabad. The Graphic Designer will be responsible for creating graphics, graphic design, logo design, branding, and typography for various projects.

Past experience in working with any product start-up is a plus.

● Proficiency in fundamental front end languages such as HTML, CSS, and JavaScript.

● Familiarity with JavaScript frameworks such as Angular JS, React, and others.

● Knowledge of Node.js and frameworks available for it such as Express (recommended).

● Good understanding of asynchronous request handling, partial page updates, and AJAX

● Understanding of REST Services.

● Experience with Redis.

● Familiarity with database technology such as MySQL, MongoDB and Elasticsearch.

● Proficient understanding of serverless programming.

● Proficient understanding of code versioning tools, such as Git.

● Good problem-solving skills.

● Attention to detail.

• Recruiting and interviewing skills
• Phone, MS Teams, and online meeting platform skills
• Familiarity with relevant HR Terms
• Good Communication and interpersonal skills
•  IT Recruitment experience.

• Minimum 1-year experience is mandatory
• Proven Software Development Skills in Laravel Framework and Core PHP
• Good knowledge and experience in OOPS concepts and Core PHP
• Good Database designing skills in MySQL
• Experience in known APIs like Google, Facebook, etc.
• Knowledge of JavaScript, JQuery, JASON, AngularJS will help
• Passion for Software Development and Coding
• Good Knowledge and Experience in WordPress will help.

Duties and responsibilities 

• Develop and maintain simple to complex .net applications  
•  Deliver the quality code, on time  
•  Participate in agile development process to ensure project deliverables are met, on time and of high quality  
•  The quality and completeness of assignments, including initial design, development, bug fixing, quality engineering, documentation, and general product maintenance  
•  To understand specification document and perform coding as per the design and standards & guide lines which are defined by Immediate Lead/Manager  
• Doing impact analysis and resolving in-process problems independently, or with minor input from the senior engineering /technical lead Skills and Experience  

Skills  

• Minimum 3 years of Experience in .Net Framework, C#,ASP.Net,  
• In depth knowledge and experience with web development technologies including ASP.NET, Web API  
•  Have strong concepts of OOPS, Database(T-SQL) Programming  
• Excellent analytical and problem-solving skills