Cutshort logo
Burgundy Hospitality pvt ltd logo
Customer Service Executive (Chat & Email Support)
Customer Service Executive (Chat & Email Support)
Burgundy Hospitality pvt ltd's logo

Customer Service Executive (Chat & Email Support)

Neeraj Sharma's profile picture
Posted by Neeraj Sharma
2 - 5 yrs
₹3L - ₹5L / yr
Mumbai
Skills
Customer Service
Customer Support
Customer Success

Customer Experience Executive


Location: Santacruz, Mumbai



Job Description

• Respond promptly and professionally to customer inquiries received through email, social media and chat platforms

• Provide accurate information and support to customers, addressing their concerns and resolving any issues

• Maintain a high level of customer satisfaction by delivering exceptional service and exceeding customer expectations

• Ensure timely and effective follow-up on customer queries and escalations to ensure satisfactory resolution

• Maintain a thorough understanding of company products, services, policies, and procedures to provide accurate and up-to-date information to customers

• Collaborate with internal teams to resolve customer issues and improve overall customer experience

• Meet or exceed productivity and quality standards set for the role

• Maintain customer data and records accurately in the designated systems


Qualifications & Requirements

• Graduate degree

• Candidate should have 2 - 5 years of experience in a similar role

• Strong written communication skills, including proper grammar, punctuation, and attention to detail

• Previous experience in customer service or a similar role is preferred

• Proficiency in typing with a high level of accuracy and speed

• Ability to multi-task and effectively manage time in a fast-paced environment

• Good problem-solving skills and the ability to think critically

• Excellent interpersonal skills with a customer-centric approach

• Proficiency in using computers and knowledge of email and chat platforms

Reporting Manager: COO


Note - Candidates must be flexible for 6 days and rotational shifts

Read more
Users love Cutshort
Read about what our users have to say about finding their next opportunity on Cutshort.
Shubham Vishwakarma's profile image

Shubham Vishwakarma

Full Stack Developer - Averlon
I had an amazing experience. It was a delight getting interviewed via Cutshort. The entire end to end process was amazing. I would like to mention Reshika, she was just amazing wrt guiding me through the process. Thank you team.
Companies hiring on Cutshort
companies logos

About Burgundy Hospitality pvt ltd

Founded :
2012
Type :
Services
Size :
100-1000
Stage :
Profitable

About

Burgundy is a consumer brands incubator that integrates retail, online, and B2B distribution. It offers a unique portfolio of brands that are rich in history, craftsmanship, and passion. The company has 12 retail stores across 6 cities in India and offers brands like ROYCE' Chocolate, Papabubble, Onitsuka Tiger, and Maxim’s Paris. Burgundy is a consumer brands incubator that integrates retail, online, and B2B distribution. The company offers a unique portfolio of brands that are rich in history, craftsmanship, and passion. It has 12 retail stores across 6 cities in India and offers brands like ROYCE' Chocolate, Papabubble, Onitsuka Tiger, and Maxim’s Paris. Burgundy aims to inspire a generation of global Indians who have traveled the world and yearn to experience the essence of adventure and exploration in India. The company's brands are complex by design yet simple to appreciate, and they tell stories of provenance and passion. Burgundy solves the problem of finding unique and high-quality brands in India by bringing them from around the world. The company operates in the retail, online, and B2B distribution industries.
Read more

Company social profiles

linkedin

Similar jobs

Springer Capital
Andrew Rose
Posted by Andrew Rose
Remote only
0 - 1 yrs
₹0 / mo
Operating systems
Operations

📌 Frontend Developer Intern – 3 Months Internship (Unpaid)

Company: [Your Company Name]

Location: Remote / On-site (Specify)

Duration: 3 Months

Stipend: Unpaid

Benefits: Internship Certificate + Letter of Recommendation (Performance-based)

📝 About the Role

We are looking for a motivated Frontend Developer Intern to join our tech team. This role is ideal for students or freshers who want hands-on experience in building responsive, user-friendly web interfaces and improving their coding skills through real-world projects.

🎯 Key Responsibilities

  • Develop and maintain user-facing features using HTML, CSS, JavaScript
  • Work with frameworks/libraries such as React, Angular, or Vue (based on company stack)
  • Convert UI/UX designs into responsive web pages
  • Collaborate with backend developers to integrate APIs
  • Debug and fix frontend issues
  • Optimize applications for performance and speed
  • Assist with testing, documentation, and UI improvements
  • Stay updated with the latest trends in frontend development

✔ Requirements

  • Pursuing or completed a degree in Computer Science, IT, Engineering, or related field
  • Strong understanding of HTML5, CSS3, JavaScript
  • Familiarity with frontend frameworks (React preferred, but not mandatory)
  • Basic understanding of Git/GitHub
  • Knowledge of responsive design and web performance
  • Good problem-solving skills and willingness to learn
  • Ability to work independently and meet deadlines

🎁 What You Will Gain

  • Hands-on experience in real-world frontend projects
  • Opportunity to work with modern tech stacks
  • Guidance from experienced developers
  • Internship Certificate upon successful completion
  • Letter of Recommendation based on performance
  • Strong portfolio pieces for future roles

📩 How to Apply

Send your resume and GitHub/portfolio link to: [Your Email Address]

Subject Line: Frontend Developer Internship Application – Your Name

If you want, I can also create:

💻 A Canva-style JD poster

📱 Short version for Instagram

🏢 A version tailored for your company (Springer Capital)

Just tell me!

You said:

same for operation intern

ChatGPT said:

Here is a clean, professional Operations Intern Job Description ready to copy and use for job posting:

📌 Operations Intern – 3 Months Internship (Unpaid)

Company: [Your Company Name]

Location: Remote / On-site (Specify)

Duration: 3 Months

Stipend: Unpaid

Benefits: Internship Certificate + Letter of Recommendation (Performance-based)

📝 About the Role

We are looking for a proactive and detail-oriented Operations Intern to support daily business operations, coordination, and process management. This role is perfect for students or fresh graduates who want practical exposure to organizational operations, workflow management, and administrative responsibilities.

🎯 Key Responsibilities

  • Assist in day-to-day operational tasks across departments
  • Coordinate with internal teams to ensure smooth workflow
  • Help maintain project trackers, reports, and documentation
  • Support HR/Operations team in onboarding tasks and scheduling
  • Manage data entry, filing, and record-keeping activities
  • Assist in process improvement initiatives
  • Coordinate with vendors, clients, or service providers (if applicable)
  • Prepare weekly reports and operational summaries
  • Help maintain compliance with internal policies and deadlines

✔ Requirements

  • Pursuing or completed a degree in Business Administration, Operations, Management, or related field
  • Strong communication and organizational skills
  • Proficiency in MS Office/Google Workspace (Excel, Word, Sheets)
  • Ability to multitask and handle administrative tasks efficiently
  • Attention to detail and good problem-solving ability
  • Ability to work independently with minimal supervision
  • Eagerness to learn and contribute to team success

🎁 What You Will Gain

  • Hands-on experience in business operations and coordination
  • Exposure to organizational processes and workflow management
  • Opportunity to improve administrative and analytical skills
  • Internship Certificate upon completion
  • Letter of Recommendation based on performance


Read more
Prasanth Mitthal & Co
Prasanth Mitthal & Co
Agency job
Mumbai
1 - 3 yrs
₹5L - ₹12L / yr
Financial analysis
Audit
GST
Labour law
System Administration

Responsibilities and Duties for CA

 To manage and review day to day operations of the accounts department.

 Calculate GST, T.D.S., Income Tax, Labour Laws etc. liability on monthly basis.

 File all statutory returns i.e. Income Tax Returns, PT return, excise return PF/ ESIC return on time.

 To maintain fund requirement and reconcile of cash and Bank books on daily basis.

 To maintain spreadsheets for monitoring and analyzing accounting data and prepare financial reports.

 To prepare table of accounts, assign entries to proper accounts to ensure proper accounting methods,

principles and policies are being followed.

 To complete and coordinate annual audits and provide recommendations for improving procedures and

systems for initiating corrective actions.

 Attend the Scrutiny and Appeals and prepare the documentation of the same.

Read more
One of the top Multinational IT and Consulting Company
One of the top Multinational IT and Consulting Company
Agency job
via People First Consultants by Aishwarya KA
Chennai, Hyderabad, Kochi (Cochin), Coimbatore, Bengaluru (Bangalore)
3 - 9 yrs
₹4L - ₹14L / yr
skill icon.NET
skill iconjQuery
skill iconJavascript
MVC Framework
ASP.NET
+1 more

Skills- .net, asp.net, SPFX, MVC, API, SQL, angular, javascript, jquery, devops, sharepoint, .net core, GitHub, agile, Angular JS, .net framework

Location: Chennai, Bangalore, Kochi, Coimbatore, Hyderbad

Requirement:

We are looking for dotnet developer with the skillset of

  1. Dot Net. Sharepoint Online, SPFX (3-6yrs exp)
  2. Dot Net. Sharepoint Online, SPFX, Knowledge Management, Power BI(6-9yrs exp)
  3. Dot Net, SQL(3-6yrs exp)
  4. Dotnet framework, Asp.Net, C#.Net, SQL Server(3-6yrs exp)
  5. .net, SQL, Angular(3-6yrs exp)
  6. MVC .net,.Net core,API & SQL Server,Angular,Agular JS(3-6yrs exp)
  7. .Net, ASP .Net, MS SQL Server, Agile, GitHub, ADO(3-6yrs exp)
  8. ASP.Net, javascript, J query(3-9yrs exp)
  9. MVC.Net, SQL, Jquery, DevOps, GitHub(3-6yrs exp)

 

Read more
company logo
Agency job
via Vyom Labs by Leena Gangurde
Pune, Bengaluru (Bangalore)
3 - 15 yrs
₹10L - ₹40L / yr
ServiceNow
ITOM
ITAM
HRSD
CSM
+2 more

Experience : 3 to 15 years

Location : Pune/Bangalore

Type of Employment : Permanent

Role : ServiceNow ITX

Qualification : B.E Computer or IT / MCS/ MCA equivalent

 

Job Overview :

The person should be experienced in designing, Implementing, solution various ServiceNow related applications and modules. Must possess technical knowledge and hands on experience in any 1 or 2 of these ITAM, ITOM, CSM, SPM, PPM.

Key Responsibilities :

·        Support and maintain all technical aspects of ServiceNow platform.

·        Design and Develop OOTB and custom application on ServiceNow platform with primary focus on ITX and HRSD development

·        Owns the requirement gathering sessions collaborating with various stakeholders.

·        Convert user stories into technical solutions.

·        Possess the ability to work independently with minimal management supervision

·        Testing of new and existing functionality

·        Documentation of new and existing process

·        Train end users/stakeholders

Experience and Skills Required :

·        Relevant 3+ years of experience in developing application using ServiceNow platform (Development & administration )

·        Expertise with any 1 or 2 of these ServiceNow ITOM, ITAM, ITBM, HRSD, CSM, SPM, PPM.

·        Experience with Now mobile app.

·        Extensive experience creating custom Widget using html, CSS, bootstrap , AngularJS, Server Side scripting, Jelly Script, jQuery

·        Should have experience in integrations including AD, MID Server and third party tools using web services, SOAP, REST, etc.

·        Experience of Scoped application and Service Portal

·        Should have good understanding about domain separation

·        Excellent Analytical, Logical, communication and problem-solving skills

·        Should have ServiceNow CSA (Certified System Administrator)

·        ServiceNow Certified Application Developer

 

Nice to Have :

·        ITIL certified

·        Relevant ServiceNow Certified Implementation specialist

·        Adherence to agile development methods like SCRUM


Read more
Fronix Solutions
at Fronix Solutions
2 recruiters
Fronix Solutions
Posted by Fronix Solutions
Hyderabad
0 - 1 yrs
₹1.5L - ₹3L / yr
Customer Service
Customer Support
telecaller
Communication Skills

Freshers with strong English Communication are welcome. Building great teams to deliver the best.

Skills:

  • Hands on Computer Knowledge
  • Know-how of Trending Technologies
  • Should be the quick learners
  • Critical thinking and problem solving
  • Creativity and Imagination
  • Agility and Adaptability
  • Team work and Collaboration

Background:

Any graduate from Computer Science or IT background

Know about our Company:

Fronix Solutions Pvt Ltd is a renowned Staffing Company that serves the candidates who are scouting for IT Jobs in the USA. From the initial discovery meeting to understand Consultant’s requirement, we engage our team to find the right fit for our clients with extensively vetted candidates on both qualitative and quantitative levels. Only top talent who fit the role will be presented to our clients.

Our team is dedicated to maintaining strong lines of communication during the hiring process and beyond. We at Fronix, has young, dynamic and focused team building. We strive to build and sustain a fun to work environment. Our employee centric career planning, helps us retain, update and empower the teams to deliver better and yet have fun at work.

Timings:

7:30pm to 4:30am (IST)

Have to work out of our office in Hi-Tech City, Hyderabad.

Salary:

INR 1,50, 000P.A- INR 3,00, 000P.A

 

Read more
foriio
Avinash Varma
Posted by Avinash Varma
Remote only
5 - 10 yrs
₹8L - ₹20L / yr
Japanese Language Proficiency
skill iconRuby on Rails (ROR)
skill iconReact.js
Japanese
As a Bilingual Solution Engineer, you’ll work as a front-end or back-end engineer and also work as a bridge between the business unit and the development unit.

We have divided this into the following two sections

#1 Working on features as a backend or front-end engineer (roughly 50% of the time)

Some of the responsibilities here will be:
- Depending on your skills you will be contributing to the codebase as a front-end or
backend developer
- You will be responsible to understand specifications created by the business division,
clarify on it, design and develop according to the specifications using ruby on rails or
react JS.
- Review code of other engineers
- Deploy and maintain production applications
- Work on fixing bugs
- Work on fixing technical debt

#2 Assistance in Development management
- communication with stakeholders (Development unit, Business Unit)
- Help in managing timeline, resource allocation, development plan, participate in
weekly product meetings along with the VP of Engineering
- Help to convert and discuss business specifications with engineers in English
- Communicate task progress to the business division promptly
- Work closely with the VP of Engineering on getting a strategy map created and
execution of the same
- Help in the hiring process
- Help in QA and release management

Our technology stack is:

● React for client applications
● Ruby on Rails as a Back End API
● PostgreSQL database
● Elasticsearch
● Amazon Web Services
● Stripe for payment handling
● Github for version control
● Slack for communication
● Figma for design
● Confluence and JIRA

Requirements

● At least 3 years of industry experience in software development
● At least 2 years of experience in working on Ruby on Rails projects or React
JS
● Strong communication skills in both English and Japanese
Read more
IRIS BUSINESS SERVICES LIMITED
Laxmi Chettiar
Posted by Laxmi Chettiar
Remote, Navi Mumbai, Mumbai
1 - 3 yrs
₹1L - ₹3L / yr
Customer Service
Customer Support
Accounting
Finance
XBRL
Role: Customer Engagement Executive
Educational Background: CA (freshers), B.Com 
 
Background:
 
Looking for candidates in the 'Customer Engagement' role to work with our customers in Europe and UK to comply with the new European regulation of European Single Electronic Format (ESEF). ESEF requires all listed companies in the EU and UK to submit their annual reports in iXBRL format, a digital reporting format.
 
The role will include working with customers in  Europe and UK to
 
1. Train end companies on use of our SaaS software for financial compliance reporting
2. Assist clients with any queries in their annual report iXBRL creation and submission process
3. Coordinate with product teams for any user enhancement requests and updates.
 
Selection Criteria:
 
1. Strong in financial and accounting concepts.
2. Excellent in spoken and written English, and highly articulate.
3. Willing to work in European and UK shifts (1-10 pm)
4. Knowledge of/experience with XBRL preferred, But no constraints here.
5. Candidates should be willing to work in a highly dynamic work environment with a 'Customer First' approach. 
6. Location: Remote.
 
About Company:
IRIS Business Services Limited is one of the first providers of full professional XBRL products and solutions to organizations globally. The company is headquartered in Mumbai, India with international offices in the United States, Singapore, United Kingdom, and the UAE.
IRIS is a direct member of XBRL International and XBRL US. The Company has over eighteen years of proven expertise in the financial information management space, providing customized technology solutions for data and content management, for the dissemination of information to investors and stock exchanges, and for effective content management to institutional clients.
Over the last seven years, IRIS has been very closely involved in the XBRL space, in taxonomy creation, software solutions and in the conversion of structured and unstructured data into XBRL for SEC filing in the US. IRIS has multidisciplinary skills in XBRL as well as in technology. Taxonomy experts, software engineers, business analysts and accountants come together to provide a complete range of products and services across the XBRL supply chain.
 
For more information, please visit http://www.irisbusiness.com/" target="_blank">http://www.irisbusiness.com
Read more
DuckTale IT Services Pvt Ltd
Amandeep Kaur
Posted by Amandeep Kaur
Mohali
1 - 5 yrs
₹2.5L - ₹7.2L / yr
skill icon.NET
ASP.NET
ASP.NET MVC
skill iconAngular (2+)
skill iconAngularJS (1.x)
Designation: Dot Net Developer
Looking for Dot Net Developer having experience in following:
  • Good Programming Knowledge in Dot Net, MVC, Asp. Net and having an experience in Frontend ( Angular2+ Versions/ React JS) will be plus point.
  •  Experience in OOPS, HTML5, CSS, AJAX, Javascript, JQuery
  • Good Understanding of Agile- SCRUM methodologies.
  • Thorough knowledge in OOPS Concepts
  • Preferred Knowledge in MVC Framework
Read more
intern theory
at intern theory
1 video
1 recruiter
Dhruvi Dharia
Posted by Dhruvi Dharia
Mumbai
0 - 1 yrs
₹1L - ₹2L / yr
Communication Skills
MS-Excel
English Proficiency
Business Development
Sales
Your role as a BD Executive at InternTheory would be the following: • Be involved in lead generation to sell our Online Courses amongst students. • Calling and converting students to enroll for our Online Courses. • Occasionally visiting colleges for sales activities.
Read more
Ramoji Krian Film Venture Private Limited
Nageswar Rao Atmakuri
Posted by Nageswar Rao Atmakuri
Hyderabad
1 - 3 yrs
₹3L - ₹6L / yr
skill iconHTML/CSS
MySQL
skill iconPHP
AJAX
skill iconCodeIgniter
A technical and new group of Ramoji Film City . .We have our office at Ramoji Film City Hyderabad. Don't worry about Transportation , It is provided by company. http://www.ramojifilmcity.com/
Read more
Why apply to jobs via Cutshort
people_solving_puzzle
Personalized job matches
Stop wasting time. Get matched with jobs that meet your skills, aspirations and preferences.
people_verifying_people
Verified hiring teams
See actual hiring teams, find common social connections or connect with them directly.
ai_chip
Move faster with AI
We use AI to get you faster responses, recommendations and unmatched user experience.
Did not find a job you were looking for?
icon
Search for relevant jobs from 10000+ companies such as Google, Amazon & Uber actively hiring on Cutshort.
companies logo
companies logo
companies logo
companies logo
companies logo
Get to hear about interesting companies hiring right now
Company logo
Company logo
Company logo
Company logo
Company logo
Linkedin iconFollow Cutshort
Users love Cutshort
Read about what our users have to say about finding their next opportunity on Cutshort.
Shubham Vishwakarma's profile image

Shubham Vishwakarma

Full Stack Developer - Averlon
I had an amazing experience. It was a delight getting interviewed via Cutshort. The entire end to end process was amazing. I would like to mention Reshika, she was just amazing wrt guiding me through the process. Thank you team.
Companies hiring on Cutshort
companies logos