
Customer Service Executive (Chat & Email Support)
Customer Experience Executive
Location: Santacruz, Mumbai
Job Description
• Respond promptly and professionally to customer inquiries received through email, social media and chat platforms
• Provide accurate information and support to customers, addressing their concerns and resolving any issues
• Maintain a high level of customer satisfaction by delivering exceptional service and exceeding customer expectations
• Ensure timely and effective follow-up on customer queries and escalations to ensure satisfactory resolution
• Maintain a thorough understanding of company products, services, policies, and procedures to provide accurate and up-to-date information to customers
• Collaborate with internal teams to resolve customer issues and improve overall customer experience
• Meet or exceed productivity and quality standards set for the role
• Maintain customer data and records accurately in the designated systems
Qualifications & Requirements
• Graduate degree
• Candidate should have 2 - 5 years of experience in a similar role
• Strong written communication skills, including proper grammar, punctuation, and attention to detail
• Previous experience in customer service or a similar role is preferred
• Proficiency in typing with a high level of accuracy and speed
• Ability to multi-task and effectively manage time in a fast-paced environment
• Good problem-solving skills and the ability to think critically
• Excellent interpersonal skills with a customer-centric approach
• Proficiency in using computers and knowledge of email and chat platforms
Reporting Manager: COO
Note - Candidates must be flexible for 6 days and rotational shifts

About Burgundy Hospitality pvt ltd
About
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Required Skills: Advanced AWS Infrastructure Expertise, CI/CD Pipeline Automation, Monitoring, Observability & Incident Management, Security, Networking & Risk Management, Infrastructure as Code & Scripting
Criteria:
- 5+ years of DevOps/SRE experience in cloud-native, product-based companies (B2C scale preferred)
- Strong hands-on AWS expertise across core and advanced services (EC2, ECS/EKS, Lambda, S3, CloudFront, RDS, VPC, IAM, ELB/ALB, Route53)
- Proven experience designing high-availability, fault-tolerant cloud architectures for large-scale traffic
- Strong experience building & maintaining CI/CD pipelines (Jenkins mandatory; GitHub Actions/GitLab CI a plus)
- Prior experience running production-grade microservices deployments and automated rollout strategies (Blue/Green, Canary)
- Hands-on experience with monitoring & observability tools (Grafana, Prometheus, ELK, CloudWatch, New Relic, etc.)
- Solid hands-on experience with MongoDB in production, including performance tuning, indexing & replication
- Strong scripting skills (Bash, Shell, Python) for automation
- Hands-on experience with IaC (Terraform, CloudFormation, or Ansible)
- Deep understanding of networking fundamentals (VPC, subnets, routing, NAT, security groups)
- Strong experience in incident management, root cause analysis & production firefighting
Description
Role Overview
Company is seeking an experienced Senior DevOps Engineer to design, build, and optimize cloud infrastructure on AWS, automate CI/CD pipelines, implement monitoring and security frameworks, and proactively identify scalability challenges. This role requires someone who has hands-on experience running infrastructure at B2C product scale, ideally in media/OTT or high-traffic applications.
Key Responsibilities
1. Cloud Infrastructure — AWS (Primary Focus)
- Architect, deploy, and manage scalable infrastructure using AWS services such as EC2, ECS/EKS, Lambda, S3, CloudFront, RDS, ELB/ALB, VPC, IAM, Route53, etc.
- Optimize cloud cost, resource utilization, and performance across environments.
- Design high-availability, fault-tolerant systems for streaming workloads.
2. CI/CD Automation
- Build and maintain CI/CD pipelines using Jenkins, GitHub Actions, or GitLab CI.
- Automate deployments for microservices, mobile apps, and backend APIs.
- Implement blue/green and canary deployments for seamless production rollouts.
3. Observability & Monitoring
- Implement logging, metrics, and alerting using tools like Grafana, Prometheus, ELK, CloudWatch, New Relic, etc.
- Perform proactive performance analysis to minimize downtime and bottlenecks.
- Set up dashboards for real-time visibility into system health and user traffic spikes.
4. Security, Compliance & Risk Highlighting
• Conduct frequent risk assessments and identify vulnerabilities in:
o Cloud architecture
o Access policies (IAM)
o Secrets & key management
o Data flows & network exposure
• Implement security best practices including VPC isolation, WAF rules, firewall policies, and SSL/TLS management.
5. Scalability & Reliability Engineering
- Analyze traffic patterns for OTT-specific load variations (weekends, new releases, peak hours).
- Identify scalability gaps and propose solutions across:
- o Microservices
- o Caching layers
- o CDN distribution (CloudFront)
- o Database workloads
- Perform capacity planning and load testing to ensure readiness for 10x traffic growth.
6. Database & Storage Support
- Administer and optimize MongoDB for high-read/low-latency use cases.
- Design backup, recovery, and data replication strategies.
- Work closely with backend teams to tune query performance and indexing.
7. Automation & Infrastructure as Code
- Implement IaC using Terraform, CloudFormation, or Ansible.
- Automate repetitive infrastructure tasks to ensure consistency across environments.
Required Skills & Experience
Technical Must-Haves
- 5+ years of DevOps/SRE experience in cloud-native, product-based companies.
- Strong hands-on experience with AWS (core and advanced services).
- Expertise in Jenkins CI/CD pipelines.
- Solid background working with MongoDB in production environments.
- Good understanding of networking: VPCs, subnets, security groups, NAT, routing.
- Strong scripting experience (Bash, Python, Shell).
- Experience handling risk identification, root cause analysis, and incident management.
Nice to Have
- Experience with OTT, video streaming, media, or any content-heavy product environments.
- Familiarity with containers (Docker), orchestration (Kubernetes/EKS), and service mesh.
- Understanding of CDN, caching, and streaming pipelines.
Personality & Mindset
- Strong sense of ownership and urgency—DevOps is mission critical at OTT scale.
- Proactive problem solver with ability to think about long-term scalability.
- Comfortable working with cross-functional engineering teams.
Why Join company?
• Build and operate infrastructure powering millions of monthly users.
• Opportunity to shape DevOps culture and cloud architecture from the ground up.
• High-impact role in a fast-scaling Indian OTT product.

Job Title: Flutter Developer
Experience: 1–3 Years
Location: Hyderabad
Work Mode: Hybrid
CTC: ₹3–3.6 LPA
Job Overview
We are looking for a skilled Flutter Developer to design, develop, and maintain high-quality mobile applications across Android and iOS platforms. The ideal candidate should have strong hands-on experience in building scalable, performance-driven mobile apps and working closely with product, design, and backend teams.
Key Responsibilities
- Develop and maintain cross-platform mobile applications using Flutter
- Build clean, scalable, and reusable code following best practices
- Integrate REST APIs, third-party SDKs, and backend services
- Collaborate with UI/UX designers to deliver pixel-perfect user experiences
- Ensure performance optimization, app stability, and responsiveness
- Debug, troubleshoot, and resolve production issues
- Participate in code reviews, sprint planning, and technical discussions
- Stay updated with the latest trends in mobile development and frameworks
Required Skills & Qualifications
- 1-3 years of experience in mobile application development
- Strong hands-on experience with React Native and Flutter
- Proficiency in JavaScript/TypeScript, Dart, and mobile UI frameworks
- Experience with state management (Redux, Provider, Bloc, etc.)
- Good understanding of mobile app lifecycle, performance tuning, and memory management
- Experience integrating RESTful APIs and handling JSON data
- Familiarity with CI/CD pipelines, app store deployment (Play Store & App Store)
- Knowledge of Git version control and Agile development practices
Good to Have
- Experience with Firebase, push notifications, analytics
- Exposure to native Android (Kotlin/Java) or iOS (Swift)
- Knowledge of clean architecture and design patterns
- Experience working in startup or fast-paced environments
What We Offer
- Competitive salary: ₹3–3.6 LPA
- Hybrid working model
- Opportunity to work on cutting-edge products and technologies
- Collaborative and growth-driven work culture
- Career advancement and learning opportunities
About Company:
Our client is a luxury home decor brand. It's nothing less than a revolution in the home decor industry- where technology enables world-class home interior design. We use technology combined with internationally trained designers to help our customers achieve the style they want to express.
Our services include unique technology-driven processes and analytics, consulting, execution, and supervision – all within schedule and planned budget, so they can relax and enjoy their space transformation with peace of mind.
We encourage our consumers to explore and discover their own self-expression while amazing their senses with new cultures and design techniques, tasteful décor, and ambiance.
Role and Responsibilities:
• Write code and tests, build prototypes, solve issues, profile, and analyze bottlenecks
• Design performance gauging, building robust APIs to support mobile and desktop clients
• Manage and optimize scalable distributed systems on the cloud
• Optimization of web applications for performance and scalability
• Develop automated tests to ensure business needs are met and allow for regression testing
• Participate in the entire application lifecycle, focusing on coding and debugging
• Write clean code to develop functional web applications
• Troubleshoot and debug applications
• Perform UI tests to optimize performance
• Manage cutting-edge technologies to improve legacy applications
• Collaborate with Front-end developers to integrate user-facing elements with server[1]side logic
. • Gather and address technical and design requirements
• Provide training and support to internal teams
• Build reusable code and libraries for future use.
Skills:
• Good communication skill to communicate with stakeholders, project managers, quality assurance teams, Regularly and other developers regarding progress on the long-term technology roadmap
• Curious and progressive mind to Create and maintain workflows with teams to provide visibility and to ensure workload balance for consistent visual designs
• Good technical knowledge to Produce quality code, raising the bar for the whole team on quality and speed
• Through analytical skills to Recommend system solutions by comparing advantages and disadvantages of custom development and purchase alternatives.
Requirements.
• Experience with core AWS web-enabling technologies
• Growth mindset, challenging status quo to find new solutions and out-of-the-box ideas
• Experience designing RESTful APIs, specifically for mobile apps
• Computer science degree or equivalent experience
• Experience leading a team is a bonus.
• 3+ Years of relevant experience.
• PHP Laravel Framework, PHP Design Patterns.
•Proficient in MySQL. MongoDB knowledge is plus.
•APIs, REST API, API Security.
• Laravel Events, Queue, Observers.
• Excellent foundation in computer science, algorithms, and web design
• Experience writing highly secure web applications.
Interested candidates are requested to email their resumes with the subject line "Application for [Job Title]".
Only applications received via email will be reviewed. Applications through other channels will not be considered.
Overview
Adesso India specialises in optimization of core business processes for organizations. Our focus is on providing state-of-the-art solutions that streamline operations and elevate productivity to new heights.
Comprised of a team of industry experts and experienced technology professionals, we ensure that our software development and implementations are reliable, robust, and seamlessly integrated with the latest technologies. By leveraging our extensive knowledge and skills, we empower businesses to achieve their objectives efficiently and effectively.
Job description
As part of our dynamic international cross-functional team you will be responsible for the design, development and deployment of modern high quality software solutions and applications as an experienced and skilled Full-stack developer.
Responsibilities:
Design, develop, and maintain the application
Write clean, efficient, and reusable code
Implement new features and functionality based on business requirements
Participate in system and application architecture discussions
Create technical designs and specifications for new features or enhancements
Write and execute unit tests to ensure code quality
Debug and resolve technical issues and software defects
Conduct code reviews to ensure adherence to best practices
Identify and fix vulnerabilities to ensure application integrity
Working with other developers to ensure seamless integration backend and frontend elements
Collaborating with DevOps teams for deployment and scaling
Requirements:
Bachelor’s degree in computer science or information technology, or a related field.
Proven experience as a skilled Full-stack developer. Experience in Utilities / Energy domain is appreciated.
Strong experience with Java (Springboot), AWS / Azure or GCP, GitLab and Angular and / or React. Additional technologies like Python, Go, Kotlin, Rust or similar are welcome
Excellent problem-solving and debugging skills.
Strong communication and collaboration abilities to work effectively in a team environment.
Skills & Requirements
Java, Spring Boot, AWS, Azure, GCP, GitLab, Angular, React, Python, Go, Kotlin, Rust, Full-stack development, Software architecture, Unit testing, Debugging, Code reviews, DevOps collaboration, Microservices, Cloud computing, RESTful APIs, Frontend-backend integration, Problem-solving, Communication, Team collaboration, Software deployment, Application security, Technical documentation.
1. Lead Nurturing and Qualification
- Engage with inbound leads from various channels such as website inquiries, social media, email campaigns, and referrals.
- Qualify leads based on their business needs, project scope, and budget.
- Identify key decision-makers and establish rapport with them.
2. Proposal Creation and Customization
- Understand client requirements for website development and digital marketing services, such as SEO, PPC, social media marketing, or branding.
- Work with internal teams to craft customized proposals that outline strategies, deliverables, timelines, and costs.
- Clearly articulate the value proposition of the company’s services to address client pain points and goals.
3. Effective Sales Meetings and Pitches
- Conduct virtual or in-person meetings to present proposals, demonstrate capabilities, and address client queries.
- Build trust and establish the company as a strategic partner for the client’s digital transformation journey.
4. Negotiation and Deal Closure
- Negotiate contracts and pricing to create win-win solutions while ensuring alignment with the company’s profitability targets.
- Overcome objections and instill confidence in clients to proceed with the project.
- Ensure timely closure of deals to meet sales targets.
5. Sales Pipeline Management
- Maintain an updated CRM system with all sales activities, follow-ups, and client interactions.
- Monitor and manage the sales pipeline to ensure a steady flow of opportunities and closures.
6. Collaboration and Handover
- Work closely with the technical and project management teams to ensure smooth handover of new clients and alignment of deliverables.
- Ensure clients’ expectations are clearly communicated to internal teams for flawless execution.
7. Client Relationship Building
- Foster strong client relationships to encourage repeat business and referrals.
- Serve as a point of contact for clients during the onboarding phase and ensure a positive experience.
ompany : Barcadly Services (www.barcadlyservices.com)
Job Description: Social Media Management (SMM+Content writer)
About Us: Barcadly Services is a full fledge "Digital Marketing Agency" Our head office is in Mumbai & Kolhapur, the company was established in the year 2018.
We strongly supports and follows the mission of Digital India laid down by Prime Minister Sheri. Narendra Modi and provides cost-effective branding solutions for start-ups & big companies in India. At Barcadly services, you will get an insight regarding what is it like to work with a pioneering Digital Marketing Agency in India.
After all, you will only seldom find someone as efficient as we are, when it comes to offering personalized performance marketing.
Thanks to our tight-knit team we have been able to assist over 170 + businesses and establishing themselves in the digital arena."
Position Overview:
We are seeking a dynamic and enthusiastic Social Media Management Intern to join our team. The ideal candidate is passionate about social media, digital marketing, and has a creative flair. This internship provides an excellent opportunity to gain hands-on experience in social media management, content creation, and community engagement.
Responsibilities:
· Content Creation: Assist in developing engaging and creative content for various social media platforms, including but not limited to Facebook, Instagram, Twitter, LinkedIn, and TikTok.
· Social Media Scheduling: Schedule and publish content on social media channels using social media management tools. Monitor and analyze the performance of posts and suggest improvements based on analytics.
· Community Engagement: Respond to comments, messages, and mentions on social media platforms to foster community engagement .Identify and engage with influencers, partners, and followers to build brand awareness.
· Research and Trends: up-to-date with industry trends, social media algorithms, and emerging platforms. Provide insights and recommendations for optimizing social media strategies based on industry best practices.
· Analytics and Reporting: Assist in tracking key social media metrics using analytics tools. Compile regular reports summarizing social media performance and suggest areas for improvement.
· Campaign Support: Support the planning and execution of social media campaigns, contests, and promotions. Collaborate with cross-functional teams to ensure seamless integration of campaigns across various channels.
Qualifications:
· Currently enrolled in a relevant undergraduate or graduate program (Marketing, Communications, Digital Media, or related field).
· Strong written and verbal communication skills.
· Familiarity with major social media platforms.
· Creative thinking and ability to generate innovative ideas.
· Basic understanding of social media analytics.
· Ability to work independently and as part of a team.
· Basic graphic design skills are a plus.
Why join Us?
-Exciting projects
-collaborative work environment.
-opportunities for Career growth.
TechUnity is looking for iOS Developers responsible for the development and maintenance of applications aimed at a range of iOS devices including mobile phones and tablet computers.
**
Responsibilities and Duties
Design and build applications for the iOS platform
Ensure the performance, quality, and responsiveness of applications
Collaborate with a team to define, design, and ship new features
Identify and correct bottlenecks and fix bugs
Help maintain code quality, organization, and automatization
A commitment to collaborative problem solving, sophisticated design, and the creation of quality products is essential
Required Experience, Skills and Qualifications
Skills:
Proficient with Objective-C or Swift and Cocoa Touch
Experience with iOS frameworks such as Core Data, Core Animation, etc.
Experience with offline storage, threading, and performance tuning
Familiarity with RESTful APIs to connect iOS applications to back-end services
Knowledge of other web technologies and UI/UX standards
Understanding of Apple’s design principles and interface guidelines
Knowledge of low-level C-based libraries is preferred
Familiarity with cloud message APIs and push notifications
Knack for benchmarking and optimization
Proficient understanding of code versioning tools
Job Overview:
We are seeking an experienced Full Stack Developer to join our dynamic team. The ideal candidate will have a strong background in both front-end and back-end development, with a particular focus on React and Redux technologies. As we continue to expand our technological capabilities, we believe that the expertise in these frameworks will be instrumental in delivering high-quality solutions to our clients.
Key Qualifications:
Proficiency in full-stack development, with a focus on React and Redux.
Strong experience in building scalable and responsive web applications.
Solid understanding of front-end and back-end development principles.
Proven ability to collaborate effectively in a team environment.
Excellent problem-solving skills and a commitment to delivering high-quality code.
Key Responsibilities:
Front-end Development:
Develop and implement user interfaces for web applications using React.
Ensure the responsiveness and visual consistency of the application across various devices and browsers.
Collaborate with UI/UX designers to translate design concepts into functional components.
Back-end Development:
Design, develop, and maintain server-side architecture using modern web frameworks.
Implement RESTful APIs to facilitate communication between the front-end and back-end systems.
Ensure the security and integrity of data by implementing proper authentication and authorization mechanisms.
State Management:
Utilize Redux for effective state management, ensuring a smooth flow of data within the application.
Implement and maintain a centralized store to manage the state of the entire application.
Database Integration:
Integrate databases into the application, ensuring efficient data storage and retrieval.
Optimize database queries and performance to enhance overall application speed.
Collaboration:
Work closely with cross-functional teams, including UI/UX designers, product managers, and other developers, to deliver high-quality solutions.
Participate in code reviews to maintain code quality and ensure adherence to coding standards.
Key Qualifications:
Proven experience as a Full Stack Developer with a focus on React and Redux.
Strong proficiency in front-end technologies, including HTML, CSS, and JavaScript.
Experience in back-end development using frameworks such as Node.js, Django, or Flask.
Familiarity with database systems such as MongoDB, MySQL, or PostgreSQL.
Excellent understanding of RESTful APIs and integration of third-party services.
Solid knowledge of state management principles and best practices using Redux.
Strong problem-solving skills and attention to detail.
Preferred Qualifications:
Experience with cloud platforms such as AWS, Azure, or GCP.
Familiarity with containerization and orchestration tools such as Docker and Kubernetes.
Knowledge of continuous integration and continuous deployment (CI/CD) practices.
Designation: Specialist - Cloud Service Developer (ABL_SS_600)
Position description:
- The person would be primary responsible for developing solutions using AWS services. Ex: Fargate, Lambda, ECS, ALB, NLB, S3 etc.
- Apply advanced troubleshooting techniques to provide Solutions to issues pertaining to Service Availability, Performance, and Resiliency
- Monitor & Optimize the performance using AWS dashboards and logs
- Partner with Engineering leaders and peers in delivering technology solutions that meet the business requirements
- Work with the cloud team in agile approach and develop cost optimized solutions
Primary Responsibilities:
- Develop solutions using AWS services includiing Fargate, Lambda, ECS, ALB, NLB, S3 etc.
Reporting Team
- Reporting Designation: Head - Big Data Engineering and Cloud Development (ABL_SS_414)
- Reporting Department: Application Development (2487)
Required Skills:
- AWS certification would be preferred
- Good understanding in Monitoring (Cloudwatch, alarms, logs, custom metrics, Trust SNS configuration)
- Good experience with Fargate, Lambda, ECS, ALB, NLB, S3, Glue, Aurora and other AWS services.
- Preferred to have Knowledge on Storage (S3, Life cycle management, Event configuration)
- Good in data structure, programming in (pyspark / python / golang / Scala)
● 1+ years in developing applications on iOS.
● Experience working within consumer applications with a high amount of active
users.
● Strong foundation in computer science, data structures, algorithms and software
design.
● Worked directly with teams or team members in different time zones.
● Graduate in technical discipline (or equivalent working experience)
● Plus: Firebase, Good communication Skills
● Please attach Play store/ AppStore links of your apps with the application








