
Customer Service Executive (Chat & Email Support)
Customer Experience Executive
Location: Santacruz, Mumbai
Job Description
• Respond promptly and professionally to customer inquiries received through email, social media and chat platforms
• Provide accurate information and support to customers, addressing their concerns and resolving any issues
• Maintain a high level of customer satisfaction by delivering exceptional service and exceeding customer expectations
• Ensure timely and effective follow-up on customer queries and escalations to ensure satisfactory resolution
• Maintain a thorough understanding of company products, services, policies, and procedures to provide accurate and up-to-date information to customers
• Collaborate with internal teams to resolve customer issues and improve overall customer experience
• Meet or exceed productivity and quality standards set for the role
• Maintain customer data and records accurately in the designated systems
Qualifications & Requirements
• Graduate degree
• Candidate should have 2 - 5 years of experience in a similar role
• Strong written communication skills, including proper grammar, punctuation, and attention to detail
• Previous experience in customer service or a similar role is preferred
• Proficiency in typing with a high level of accuracy and speed
• Ability to multi-task and effectively manage time in a fast-paced environment
• Good problem-solving skills and the ability to think critically
• Excellent interpersonal skills with a customer-centric approach
• Proficiency in using computers and knowledge of email and chat platforms
Reporting Manager: COO
Note - Candidates must be flexible for 6 days and rotational shifts

About Burgundy Hospitality pvt ltd
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Location: Remote / On-site (Specify)
Duration: 3 Months
Stipend: Unpaid
Benefits: Internship Certificate + Letter of Recommendation (Performance-based)
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We are looking for a motivated Frontend Developer Intern to join our tech team. This role is ideal for students or freshers who want hands-on experience in building responsive, user-friendly web interfaces and improving their coding skills through real-world projects.
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📌 Operations Intern – 3 Months Internship (Unpaid)
Company: [Your Company Name]
Location: Remote / On-site (Specify)
Duration: 3 Months
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We are looking for a proactive and detail-oriented Operations Intern to support daily business operations, coordination, and process management. This role is perfect for students or fresh graduates who want practical exposure to organizational operations, workflow management, and administrative responsibilities.
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Responsibilities and Duties for CA
To manage and review day to day operations of the accounts department.
Calculate GST, T.D.S., Income Tax, Labour Laws etc. liability on monthly basis.
File all statutory returns i.e. Income Tax Returns, PT return, excise return PF/ ESIC return on time.
To maintain fund requirement and reconcile of cash and Bank books on daily basis.
To maintain spreadsheets for monitoring and analyzing accounting data and prepare financial reports.
To prepare table of accounts, assign entries to proper accounts to ensure proper accounting methods,
principles and policies are being followed.
To complete and coordinate annual audits and provide recommendations for improving procedures and
systems for initiating corrective actions.
Attend the Scrutiny and Appeals and prepare the documentation of the same.

Skills- .net, asp.net, SPFX, MVC, API, SQL, angular, javascript, jquery, devops, sharepoint, .net core, GitHub, agile, Angular JS, .net framework
Location: Chennai, Bangalore, Kochi, Coimbatore, Hyderbad
Requirement:
We are looking for dotnet developer with the skillset of
- Dot Net. Sharepoint Online, SPFX (3-6yrs exp)
- Dot Net. Sharepoint Online, SPFX, Knowledge Management, Power BI(6-9yrs exp)
- Dot Net, SQL(3-6yrs exp)
- Dotnet framework, Asp.Net, C#.Net, SQL Server(3-6yrs exp)
- .net, SQL, Angular(3-6yrs exp)
- MVC .net,.Net core,API & SQL Server,Angular,Agular JS(3-6yrs exp)
- .Net, ASP .Net, MS SQL Server, Agile, GitHub, ADO(3-6yrs exp)
- ASP.Net, javascript, J query(3-9yrs exp)
- MVC.Net, SQL, Jquery, DevOps, GitHub(3-6yrs exp)
Experience : 3 to 15 years
Location : Pune/Bangalore
Type of Employment : Permanent
Role : ServiceNow ITX
Qualification : B.E Computer or IT / MCS/ MCA equivalent
Job Overview :
The person should be experienced in designing, Implementing, solution various ServiceNow related applications and modules. Must possess technical knowledge and hands on experience in any 1 or 2 of these ITAM, ITOM, CSM, SPM, PPM.
Key Responsibilities :
· Support and maintain all technical aspects of ServiceNow platform.
· Design and Develop OOTB and custom application on ServiceNow platform with primary focus on ITX and HRSD development
· Owns the requirement gathering sessions collaborating with various stakeholders.
· Convert user stories into technical solutions.
· Possess the ability to work independently with minimal management supervision
· Testing of new and existing functionality
· Documentation of new and existing process
· Train end users/stakeholders
Experience and Skills Required :
· Relevant 3+ years of experience in developing application using ServiceNow platform (Development & administration )
· Expertise with any 1 or 2 of these ServiceNow ITOM, ITAM, ITBM, HRSD, CSM, SPM, PPM.
· Experience with Now mobile app.
· Extensive experience creating custom Widget using html, CSS, bootstrap , AngularJS, Server Side scripting, Jelly Script, jQuery
· Should have experience in integrations including AD, MID Server and third party tools using web services, SOAP, REST, etc.
· Experience of Scoped application and Service Portal
· Should have good understanding about domain separation
· Excellent Analytical, Logical, communication and problem-solving skills
· Should have ServiceNow CSA (Certified System Administrator)
· ServiceNow Certified Application Developer
Nice to Have :
· ITIL certified
· Relevant ServiceNow Certified Implementation specialist
· Adherence to agile development methods like SCRUM
Freshers with strong English Communication are welcome. Building great teams to deliver the best.
Skills:
- Hands on Computer Knowledge
- Know-how of Trending Technologies
- Should be the quick learners
- Critical thinking and problem solving
- Creativity and Imagination
- Agility and Adaptability
- Team work and Collaboration
Background:
Any graduate from Computer Science or IT background
Know about our Company:
Fronix Solutions Pvt Ltd is a renowned Staffing Company that serves the candidates who are scouting for IT Jobs in the USA. From the initial discovery meeting to understand Consultant’s requirement, we engage our team to find the right fit for our clients with extensively vetted candidates on both qualitative and quantitative levels. Only top talent who fit the role will be presented to our clients.
Our team is dedicated to maintaining strong lines of communication during the hiring process and beyond. We at Fronix, has young, dynamic and focused team building. We strive to build and sustain a fun to work environment. Our employee centric career planning, helps us retain, update and empower the teams to deliver better and yet have fun at work.
Timings:
7:30pm to 4:30am (IST)
Have to work out of our office in Hi-Tech City, Hyderabad.
Salary:
INR 1,50, 000P.A- INR 3,00, 000P.A
We have divided this into the following two sections
#1 Working on features as a backend or front-end engineer (roughly 50% of the time)
Some of the responsibilities here will be:
- Depending on your skills you will be contributing to the codebase as a front-end or
backend developer
- You will be responsible to understand specifications created by the business division,
clarify on it, design and develop according to the specifications using ruby on rails or
react JS.
- Review code of other engineers
- Deploy and maintain production applications
- Work on fixing bugs
- Work on fixing technical debt
#2 Assistance in Development management
- communication with stakeholders (Development unit, Business Unit)
- Help in managing timeline, resource allocation, development plan, participate in
weekly product meetings along with the VP of Engineering
- Help to convert and discuss business specifications with engineers in English
- Communicate task progress to the business division promptly
- Work closely with the VP of Engineering on getting a strategy map created and
execution of the same
- Help in the hiring process
- Help in QA and release management
Our technology stack is:
● React for client applications
● Ruby on Rails as a Back End API
● PostgreSQL database
● Elasticsearch
● Amazon Web Services
● Stripe for payment handling
● Github for version control
● Slack for communication
● Figma for design
● Confluence and JIRA
Requirements
● At least 3 years of industry experience in software development
● At least 2 years of experience in working on Ruby on Rails projects or React
JS
● Strong communication skills in both English and Japanese
Looking for Dot Net Developer having experience in following:
- Good Programming Knowledge in Dot Net, MVC, Asp. Net and having an experience in Frontend ( Angular2+ Versions/ React JS) will be plus point.
- Experience in OOPS, HTML5, CSS, AJAX, Javascript, JQuery
- Good Understanding of Agile- SCRUM methodologies.
- Thorough knowledge in OOPS Concepts
- Preferred Knowledge in MVC Framework







