Customer Service Executive (Chat & Email Support)

Purpose

All kids have extraordinary talent & creativity, and our mission in the world is to

help nurture it. We truly believe that education needs to develop the whole being, and exploration of broad interests is key for originality. We are working hard to be the world's most loved extra-curricular platform & build the future of passion. We are here to do the best work of our lives, and together, we hope you are too. Come & help shape the future of inspiration & passion. As an early team member, you get to shape the direction of

our products, company culture, hiring & design language and practices for the future to come.

 

Team

We are a team that is maniacally customer obsessed & building products that

consumers love.The plumber in chief, Subramanya Sharma (subba), was recently CPO & CMO @ Cleartrip helping build one of the most loved consumer companies in the region.

He was also instrumental in taking Cleartrip global 8 countries) & create global

high quality products in an increasingly flat world.We want to recreate the magic and build the same customer obsession & product culture here.

 

Requirements:
*2-4 years of experience

*Ability to do stress testing + has knowledge of IT security (rate limiting, DDOS attacks etc)

*Proven Manual testing experience is a must.
*Good knowledge of Node.js and it's test platforms

*Automation exp will be a plus

* Should have experience in scripting (shell or python).

*Selenium experience and experience in managing CI/CD for code deployments is a plus
*Experience working with tools for version control (Git)
*Analytical and logical thinking with natural curiosity
*Excellent written and verbal communication skills

*Shows creativity and initiative to improve product test coverage and effectiveness

* Test current products and identifying deficiencies

* Suggest solutions to identified product problems 

* Investigate product quality in order to make improvements to achieve better customer satisfaction.

 

 

 

Do Your Thng 

https://doyourthng.com/ 

About us:

DYT - Do Your Thing, is an app, where all social media users can share brands they love with their followers and earn money while doing so! We believe everyone is an influencer. Our aim is to democratise social media and allow people to be rewarded for the content they post. How does DYT help you? It accelerates your career through collaboration opportunities with top brands and gives you access to a community full of experts in the influencer space. 

Role : Android Developer

RESPONSIBILITIES 

• Design components by translating product requirements, break down projects into tasks, and provide accurate estimates. Build scalable and reliable technology solutions at a rapid pace
• Work on native Android as well as Angular tech stack while keeping performance goals in mind
• Independently come up with different solutions, extensible Low-level design. Write modular, extensible, readable, and performant code
• Strong unit test and debugging skills 
• Proficient understanding of code versioning tools (git) 
• Excellent interpersonal, leadership, influence, and communication skills 
• Build, develop, mentor, and coach junior team members 

QUALIFICATIONS 

• Must have Working Experience in a product-based organization for at least 18 months.
• At least 2+ years experience and hands-on with mobile technologies
• At least one product build and publish 
• Work well under pressure and meet deadlines without sacrificing quality 
• Work with distributed development teams 
• Ability to resolve problems with support and must understand the mobile ecosystem and its limitations.
• Understand Android Architecture components, strong fundamentals in Android technologies, and aware of new Android changes

SKILLS  REQUIRED 

• Experience with kotlin is a must
• Knowledge of mvvm architecture/ android architecture components
• Knowledge of Rxjava and coroutines for multithreading
• Knowledge of retrofit/okhttp for making HTTP calls
• Knowledge of dependency injection using dagger2
• Knowledge of android framework components like services, fragments, intent services
• Knowledge of sql required 
• Experience in offline data management
• Write well designed, testable, efficient code 

Tailor and Circus is a progressive and unisex underwear brand in the Indian apparel space, at the forefront of E-commerce and product innovation. We have created India's most comfortable and responsible piece of underwear, offering the highest quality and selling direct-to-consumer. As a brand, we are India's first inclusive and body-positive underwear company. This has been part of the company's DNA since the inception, all our models and influencers who represent the brand are real people having real bodies.

Tailor and Circus is looking to hire suitable candidates for the Product Manager role who will handle user-facing product experience (website) and is very data-driven. The role will be based either in Bangalore or Coimbatore.

 

Roles and Responsibilities:

• You will be focused on building consumer-facing applications for the Tailor and Circus website.
• You will be responsible for conceptualizing and building user experience across the website and other customer touchpoints.
• Define and manage all critical user journeys and conversion funnels across website and other customer touchpoints.
• You will be responsible for launch and change management of features going live on apps/website.
• You will work closely with PMs responsible for all key business areas (Marketing, Design and Tech) to create a simple and delightful experience for our users.
• You will have a high degree of responsibility and ownership.
• You will drive the strategy, roadmap, execution, and growth of a product area.
• You will work closely with other product managers, engineers, designers, marketing, legal, analytics and do everything (defining requirements, prioritizing, testing, writing copy, tracking metrics and more.) to deliver high-quality products.

 

 

Apply If you:

• Minimum of 1-2 Years of Experience in Product & Marketing Management
• Can showcase your user-facing products experiences
• Have very high customer obsession
• Are a highly data-oriented person and have skills to analyze data using SQL
• Have an understanding of funnels, sprint & agile ways of working, PRDs & wireframes
• Have empathy towards users and colleagues, are creative and excited by ideating/ building new product features and functionalities.

 

• You are involved in identifying complex fuzzy problems, break them down into smaller parts and implement creative, data-driven solutions.
• You are responsible for defining, analysing and communicating key metrics and business trends to the management teams. Prepare and deliver business reviews to the management team regarding progress and roadblocks
• Your role involves partnering with operations/business teams to consult, develop and implement KPIs, automated reporting/process solutions and data infrastructure improvements to meet business needs. Design, develop and maintain scaled, automated, user-friendly systems, reports, dashboards, etc. that will support our business needs.

 

You’re Array (Nice to Haves)

• Exceptional written and verbal communication skills.
• Ability to multitask and work on a range of requirements.
• Experience in analysing very large, complex, multi-dimensional data sets.
• Penchant for business, curiosity about numbers and persistence to work with data to tease out insights.
• Product Analytics tools (either of Amplitude, Mixpanel, Moengage)

 

You (Must Haves)

• Bachelors in Engineering, Computer Science, Math, Statistics, or a related discipline from a reputed institute or an MBA from a reputed institute.
• You have 1+ Years of experience in relevant role
• Strong problem solving and analytical skills.
• Tableau
• Technical capabilities: Bigquery, SQL and Scripting Language

Job description
The ideal candidate will have strong creative skills and a portfolio of work which demonstrates their passion for illustrative design and typography. This candidate will have experiences in working with numerous different design platforms such as digital and print forms.



Responsibilities

Collaborate with the team to ensure consistency of designs across various media outlets
Create compelling and effective logos, designs, print and digital media
Maintain awareness of current industry and technology standards, social media, competitive landscape and market trends

Qualifications

Bachelor's degree in Graphic Design or related field
1-2 years of experience in graphic design
Proficient in Adobe Creative Suite
Strong communication, conceptual thinking, typography skills and design skills
Portfolio of work

We are hiring, young, enthusiastic, dynamic, smart and experienced individual to be a part of our expanding marketing chain of Casey Food division. If you have : - A Bachelor's degree, with sales as your core dream.- Proven Sales Experience.- Fantastic track record of meeting sales target.- A passion towards multitasking and team building.- Ability to work under pressure.- Strong problem-solving, organizational and management skills.- Excellent negotiation, convincing and consultative sales expertise.- Effective communication skills.- Exceptional customer orientation knowledge.Then you are the one to whom we are searching for. Being the Sales head of a district, you will dispose the following job responsibilities :- Manage sales operations in assigned district to achieve revenue goals.- Supervise sales team members; the BSMs, on daily basis and provide guidance whenever needed.- Identify skill gaps and conduct trainings to sales team.- Work with team to implement new sales techniques to obtain profits.- Assist in employee recruitment, promotion, retention and termination activities.- Conduct employee performance evaluation and provide feedback for improvements.- Contact potential customers and identify new business opportunities.- Stay abreast with customer needs, market trends and competitors.- Maintain clear and complete sales reports for management review.- Build strong relationships with customers for business growth.- Analyze sales performances and recommend improvements.- Ensure that sales team follows company policies and procedures at all times.- Develop promotional programs to increase sales and revenue.- Plan and coordinate sales activities for assigned projects.- Provide outstanding services and ensure customer satisfaction.We are looking the following skill sets within a prospective candidate : - Strong verbal and written communication skills.- A versatile personality with above average organizational and planning skills.- A person with critical thinking and problem solving ability.- A good team player with creation and handling of team.- A customer centric person with customer centric business agenda.- An exemplar having capacity to analyze marketing trends, and promoting product, service and promotional activities.- A person who can develop transparent marketing strategies to expand brand recognition.CTC : 20,000 fixed as regular salary, and 5, 000 as TA. Total = 25,000.

• Able to develop original and absolutely unique good quality content.
• Write content for articles, blogs, Websites, etc as per the requirement
• Proofread and edit blog posts before publication.
• Find and develop new ideas for the creation of high-quality content.
• Reviewing and editing articles.
• Conduct research and writing content on a regular basis.
• Convert ideas into enriching write-ups for websites, blogs, articles.
• Attention to detail.
• Promote content on social media
• Conduct simple keyword research and use SEO guidelines to increase web traffic

Skills required

• Proven work experience as a Content Writer, Copywriter or similar role
• Portfolio of published articles
• Experience doing research using multiple sources
• Familiarity with web publications
• Excellent writing and editing skills in English
• Ability to meet deadlines

Skills required Installation, configuration and administration of PEGA v 7.x. Build and deployment experience in Pega v 7.x Migration/Upgrades of PEGA BPM environments. Installation, configuration and administration of WebSphere Application Server 7 or higher CSA/CSSA certification in Pega Hands on experience in SMA, AES, AppD etc.. Experience in Maven, Bamboo, Hpoo, bitbucket, splunk etc. Experience in SSL/TLS configuration and certification. Experience in Unix Experience in scheduled jobs, cron, ESP etc. Experience working in a DevOps environment (preferred) Migration of WebSphere Application Server environments from one major release to another(Preferred)