Generalist (Operations)

About Us: We are on a mission to help a million+ consumer brands with automated sales and user acquisition via AI omnichannel stack BusinessOnBot is an omnichannel commerce stack for 500+ Shopify & WooCommerce brands, enabling high-ROI marketing/support across WhatsApp, Instagram, Email, SMS and commerce platforms like Swiggy, Zomato & PhonePe — powered by proprietary shopper intent data from 1/3rd of India’s shoppers (100M unique shoppers).

In 2026, Businessonbot has grown and is an EBITDA +ve company. We are a Y Combinator backed company (YC W21) and have closed our pre-series A round with Ant Financials on the Board. Backed by experienced founders/CXOs/directors from renowned companies like WhatsApp, Lulu group, OYO, Netflix, Pepsico, Cleartax, InMobi etc. to add to our team.

Role 

We're looking for an Head of Technology : who can own the technical health and growth of our backend platform. You'll be part architect, part tech lead, part engineering manager. You won't just review code — you'll set the standard for how code is written, how systems are designed, and how the team thinks about quality, cost, and customer impact. This is not a senior IC role where you write code all day. And it's not a pure management role where you're in meetings all day. It's the balance between the two — the person who makes the team better while staying close enough to the code to make good decisions

What You'll Own

1. System Reliability & Upkeep

• Own the health of a production multi-tenant Node.js/TypeScript backend serving real-time messaging traffic
• Lead incident response, root cause analysis, and post-mortem culture
• Identify and drive reduction of technical debt — proactively, not reactively
• Ensure monitoring, alerting, and observability are in good shape (we use New Relic, Sentry, Pino structured logging)
• Work across multiple backend services and ensure they integrate reliably

2. Scalable, Quality Engineering

• Design and review system architecture decisions — schema changes, service boundaries, async workflows (we use Temporal.io), queue design
• Drive engineering standards: code review culture, PR quality, test coverage, error handling patterns
• Establish and enforce engineering practices that let the team ship fast without accumulating hidden risk
• Evaluate build vs. buy decisions with a clear eye on long-term maintainability

3. Cost Consciousness

• Maintain a clear understanding of infrastructure costs (AWS, third-party APIs, LLM usage, DB compute)
• Actively flag cost anomalies and propose architectural or operational changes to address them
• Balance engineering investment against business return — know when "good enough" is the right call

4. Team Standards & Culture

• Set a high bar for code quality — not pedantry, but clarity, maintainability, and correctness
• Build a review culture where feedback is constructive, specific, and educational
• Help engineers grow by pair debugging, design reviews, and code walkthroughs
• Define and document coding conventions, architecture patterns, and engineering principles that persist beyond any individual

5. Customer Empathy

• Understand that the systems you build serve real D2C businesses who depend on them to communicate with their customers
• Treat reliability issues with the urgency of a customer escalation, not a backlog item
• Stay connected to what support and product teams are seeing from customers — let that shape engineering priorities

6. Communication & Stakeholder Management

• Translate technical complexity into clear, honest language for non-technical co-founders and stakeholders
• Communicate risk, timelines, and tradeoffs clearly — no sugar-coating, no unnecessary alarm
• Manage up: surface the right problems at the right time without waiting to be asked
• Manage expectations — both internally with the team and externally with leadership

7. Balancing Tradeoffs

• Navigate the tension between shipping fast and building right — and be able to articulate why you chose one over the other
• Know when to take on short-term debt and when to push back
• Make architectural decisions that serve the next 18 months, not just the next sprint

What We're Looking For Must Have

• 7–8 years of backend software engineering experience, with at least 2 years in a lead or staff-level role
• Strong command of TypeScript/Node.js in production (our primary stack)
• Deep understanding of multi-tenant SaaS architecture patterns
• Hands-on experience with relational databases (MySQL/PostgreSQL), ORM usage (TypeORM or similar), and writing efficient queries at scale
• Experience designing and operating async/event-driven systems (message queues, workflow engines, or similar)
• Comfort with cloud infrastructure (AWS preferred) and cost/performance monitoring
• Strong pull request review discipline — you know what makes a good review and what makes a bad one

Strong Plus

• Experience with real-time systems (WebSockets, Socket.IO, pub/sub patterns)
• Exposure to LLM integration, RAG pipelines, or AI feature development in production
• Experience with Temporal.io or similar workflow orchestration
• Familiarity with WhatsApp Business API, omnichannel messaging, or e-commerce integrations
• Prior experience at a startup in the 10–100 person range where you had to set standards, not just follow them

What We Don't Need

• Someone who needs a perfectly defined problem before they can start
• A pure IC who avoids people and process
• A pure manager who's lost touch with the code
• Someone who optimises for their own comfort over team outcomes

How You Think

• You ask "why does this fail in production?" before asking "why didn't someone write a test?"
• You think about the developer who reads your code six months from now
• You're bothered by silent failures, swallowed errors, and fire-and-forget async calls
• You believe good documentation and clear naming are not optional extras
• You have opinions on architecture but hold them loosely when presented with better evidence
• You understand that a cost spike is an engineering problem, not just a finance problem
• You treat a customer-facing bug with more urgency than a refactor that only benefits the team

What You'll Walk Into We'll be transparent with you:

• A production codebase with real technical debt alongside genuinely good architecture
• A fast-moving team that ships frequently
• A company that takes reliability seriously but is still building the culture around it
• Multiple backend services that need to be held together with clear ownership and standards
• A product that's expanding into AI agents, voice workflows, and deeper e-commerce automation — meaning the technical surface area is growing fast
• This is a role for someone who thrives in that kind of environment — not someone who needs it to be clean before they can contribute.

What We Offer

• Meaningful ownership — you'll shape how engineering works here, not just execute someone else's vision
• Direct access to founders and product decisions
• Competitive compensation (cash + equity discussion based on profile)
• A product that real businesses depend on every day — your work matters immediately

Job Title: IT Sales Executive (0–5 Years Experience)

Location: Delhi NCR (or as applicable)

Employment Type: Full-Time

Experience Required: 0–5 Years

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About the Company

We are a fast-growing IT solutions provider delivering cutting-edge services across Cyber Security, Cloud Computing, IT Infrastructure, Networking, and Data Center solutions. Our offerings include cloud services (Azure, AWS, GCP), cybersecurity solutions, backup & disaster recovery, networking, virtualization, and enterprise IT support.

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Role Overview

We are looking for a dynamic and result-oriented IT Sales Executive who will be responsible for generating leads, driving sales, and supporting presales activities for IT services and infrastructure solutions. The ideal candidate should have strong communication skills and a basic understanding of IT products and services.

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Key Responsibilities

Sales & Lead Generation

• Identify and generate new business opportunities through cold calling, email campaigns, networking, and social platforms

• Build and maintain a strong sales pipeline

• Develop relationships with clients across SMBs and enterprises

Client Engagement

• Understand client requirements and propose suitable IT solutions

• Conduct product/service presentations and demos

• Coordinate with technical teams for solution alignment

Presales Activities

• Prepare proposals, RFP/RFQ responses, and commercial quotations

• Assist in solution design discussions with internal teams

• Follow up on proposals and close deals

Account Management

• Maintain long-term relationships with existing customers

• Identify upselling and cross-selling opportunities

• Ensure high customer satisfaction and retention

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Key Skills Required

• Strong verbal and written communication skills

• Basic to intermediate knowledge of:

◦ IT Infrastructure (Servers, Storage, Networking)

◦ Cloud Platforms (Azure, AWS, GCP)

◦ Cybersecurity solutions (Firewalls, EDR/XDR, SOC, etc.)

• Understanding of IT services such as:

◦ Cloud migration & hosting

◦ Data center solutions

◦ Backup & disaster recovery

◦ Managed IT services

• Ability to handle presales documentation (proposals, presentations, costing)

• Strong negotiation and interpersonal skills

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Qualifications

• Bachelor’s degree in B.Tech / BCA / BBA / MBA (preferred)

• Freshers with strong communication skills and interest in IT sales can also apply

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Desired Candidate Profile

• Self-motivated and target-driven

• Ability to understand technical concepts and translate them into business value

• Willingness to learn new technologies and IT trends

• Ability to work independently and in a team

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What We Offer

• Competitive salary + attractive incentives

• Exposure to enterprise IT solutions and latest technologies

• Learning and growth opportunities in IT sales and presales

• Collaborative and growth-oriented work environment

Key Responsibilities:

• Deliver compelling product demonstrations that showcase value, efficiency, and return on investment.
• Identify and convert leads into customers, and nurture long-term relationships.
• Build a strong sales pipeline in your designated city, with an entrepreneurial mindset.
• Represent On2Cook at trade shows, exhibitions, and industry events.
• Maintain timely reporting, proactive follow-ups, and consistent deal closures.

Desired Skills and Experience

• 1–3 years of experience in sales (experience in hospitality, food tech, or kitchen equipment is a plus).
• Strong communication skills with a flair for storytelling and customer engagement.
• Passion for food technology and the ability to relate well with chefs and culinary professionals.

We (Brinkads) are searching for passionate people who have an interest in making their career in this Big, Promising, and Prevailing industry of Digital in India.

The company is looking for a WebDeveloper- Backendprofile who has at least 3+ years of experience in a similar domain and has shown the right output to the respective requirements of the previous organization.

Roles & Responsibilities

There are the following Skills & Capabilities we would like to find in the aspirants. The candidate must have

Good Communication & Presentation skills

Healthy Interpersonal Skillset & should carry of Problem-Solving & Creative Thinking attitude

Proficiency in fundamental front-end languages such as HTML, CSS, and JS.

Proficiency with server-side script PHP.

Familiarity with database technology MySQL.

Proficiency with JS library jQuery.

Knowledge of AWS including EBS, EC2 Code Pipeline, and RDS.

Understanding of SDLC

Worked on any platform for version controlling and collaboration such as GitHub, git, or Jira.

Worked on implementations of API integrations to new or existing partners

Creating, Organizing, and managing test automation in new or existing software.

Bachelor's or Master's Degree in Engineering or Computer Application

Location

The Head office is located in Gurgaon at MGF Metropolis Mall, Nearby MG Road Metro Station.

We are looking for motivated individuals who are keen to work on Cloud or Big Data services or have worked on Cloud and Big Data. If you want to work in a start-up culture and are ready for the challenge, then join us on our exciting journey.

Responsibilities:

• Design, code and debug cloud-native applications.
• Evaluate and identify new technologies for implementation
• Determine operational feasibility by evaluating analysis, problem definition, requirements, solution development and proposed solutions
• Write well designed, testable, efficient code
• Develop software verification plans and quality assurance procedures
• Serve as a subject matter expert

• 5+ years of relevant experience in software development

• Deep understanding of public cloud infrastructure (AWS, Azure or Google)

• Experience with large scale distributed systems

• Ability to troubleshoot distributed systems

• Prior experience with data encryption, TLS/SSL is a strong plus

• Experience with Docker and Kubernetes is a plus

• Deep experience with Java

• Excellent communication (writing, conversation, presentation) skills, consensus building, Quick learner
  Good to have experience in Production support - Tier 4
  
  Experience with these technologies are a plus: AWS, Microsoft Azure, Google Cloud, Cloudera, Snowflake, Mongo DB, Oracle, Databricks, Datastax, Confluent

• If you are interested in creating a user-friendly environment by writing code and moving forward in your career, then this job is for you.
• Collaborate with back-end developers and web designers to improvenusability.
• Writing tested and idiomatic JavaScript, HTML and CSS.
• Present key milestone deliverables to peers and execute level stakeholders.
• Build reusable code and libraries for future use.
• Tech-savvy professional, who is curious about new digital technologies and aspires to combine usability with visual design.

1. Bachelor's Degree in Computer Science
2. 1-5 years of professional software development experience
3. Experience with ES2015+, React, Webpack/Rollup, CSS, Node.js, Object oriented JS, FP in JS, TDD/BDD, Git, CSS
4. Ability to write clean, effective code
5. Strong problem solving and troubleshooting skills
6. Ability to work independently in a fast-paced environment with frequent production releases
7. Understanding of performance and efficiency with a strong customer focus
8. Work cross functionally to collaborate with designers o iterate on the design and implementation of our product
9. Be empathetic towards customers and appreciate the user's experience