Customer Support Engineer

1. Understanding the clear requirements from the customer ( Internal / External)

2. Seek more relevant information if needed

3. Translate information into schematic or detail drawing as per requirements

4. Maintain FMS for faster recall

5. Create BOQ and BOM

6. Co-ordination with plant and other functions

Job Title: Senior Backend Developer

Location: Sector 58, Noida (On-site)

Type: Full-time | Founding Team

Experience: 4–5 Years

About the Company:

Weya AI is on a mission to revolutionize how businesses communicate with their customers. Our intelligent AI agents automate voice, Whatsapp, and email interactions- powering end-to-end support, collections, onboarding, and more for banks, NBFCs and fintechs. We're building the future of customer engagement: AI systems that talk like humans, operate at scale, and deliver 24/7 responsiveness with precision.

If you're looking to work on real-world AI problems with enterprise impact, Weya AI is one of the most mission-driven startups you can join right now.

About the Role:

As a Senior Backend Developer at Weya.ai, you’ll join our core founding tech team and take full ownership of backend systems that power our real-time AI communication stack.

This isn’t just a development job — it's a leadership opportunity to help scale a live product already in production. You'll architect, build, and optimize scalable, secure backend services while collaborating across AI, frontend, and telephony teams. Expect rapid release cycles, close collaboration with founders, and the freedom to influence architecture, tooling, and team culture.

What You'll Do?

• Architect and build scalable microservices using Node.js or Go
• Design clean, secure APIs and data pipelines for real-time voice and chat systems
• Manage cloud infrastructure on Azure or AWS (App Services, containers, databases)
• Optimize backend systems for performance, cost-efficiency, and reliability
• Collaborate with product, AI, and frontend teams to launch new features rapidly
• Own deployments, monitoring, and backend stability in a production environment
• Contribute to code reviews, system design decisions, and long-term architecture strategy

What We're Looking For?

• 4-5 years of backend or full-stack experience with Node.js, Go (Golang), React, PostgreSQL or MongoDB
• Strong understanding of system design, microservice architecture, and clean code practices
• Experience deploying and scaling cloud applications on Azure or AWS
• Proven track record of delivering end-to-end features in SaaS, voice tech, or AI-driven platforms
• A product-first mindset — you think about UX and business impact, not just code
• Strong communication, ownership, and cross-functional collaboration skills
• A self-starter attitude — you thrive in startup environments and ambiguity

Good-to-Have (Bonus Points)

• Exposure to Next.js, or frontend integration workflows
• Familiarity with CRM integrations, WhatsApp APIs, Twilio, or Knowlarity
• Experience in early-stage startups or mentoring junior engineers
• Passion for AI, voice interfaces, or building tools that transform CX

What You'll Get?

• High Ownership: Your code and work directly impact and helps businesses scale across India and the US
• Direct client and live Product Exposure: No red tape culture, Ideas get shipped, not stuck in slides Work
• Founding Team Vibe: Influence our tech stack, culture, and product roadmap
• Career Growth: Build, lead, and scale systems at the heart of a fast-growing AI startup

Let’s Build the Future of Conversations.

If you're excited about scaling backend systems, building impactful tech, and owning your work — apply now!

Apply now!

We are seeking a motivated and confident Telecaller to join our team in Delhi. The ideal candidate will be responsible for handling calls and maintaining customer relationships.

Key Responsibilities-

• Handle inbound customer queries and resolve issues promptly.
• Maintain and update customer databases.
• Provide accurate information and ensure customer satisfaction.
• Ensure customer satisfaction and handle complaints patiently.
• Note customer responses, objections and feedback.

Requirements-

• 1-3 years of telecalling or customer service experience.
• Good communication in Hindi and English.
• Ability to handle rejection and remain motivated.
• Positive attitude, patience and persistence.

Skills: Python,robot Framework,Automation Testing,Selenium

1. B.E/B.Tech Degree from a reputed institution with at least 4 years of relevant experience.
2. Hands-on experience with test automation using Python or Java.
3. Experience with test frameworks such as Robot Framework or TestNG.
4. Traffic generation tools usage such as curl-loader or JMeter.
5. QA engineers for Networking Technology products such as switches, routers, L4-L7 products testing can also apply.
6. Knowledge of public clouds, AWS, Azure or GCP, is desired.
7. Working knowledge in Kubernetes, Docker or Openshift environments required.
8. Hands on experience with Linux.
9. Strong problem solving and debugging abilities.
10. Familiarity with continuous integration tools such as Jenkins or CircleCI.
11. Interest in machine learning (ML) and data science is a plus.

Project titled: “Machine Learning Models to Predict MIC in Indian Priority Pathogens & Identification of Novel Antimicrobial Resistance Mechanisms”

Project Code: GAP-0242

Position: Project Research Scientist-II (Non-Medical) =01 Essential

Qualification: 1. Post Graduate Degree, including the integrated PG degrees, with three years post qualification Experience or Ph.D. 2. For Engineering/ IT/ CS - Graduate degree of Four years with three years’ post qualification experience.

Desirable: Experience in Machine learning and AI methods, previous experience in next generation sequence data analysis is expected. Hands-on experience in wet-lab (basic microbiology/molecular biology) is beneficial not mandatory.

Upper Age limit (years) - 40

Monthly Emoluments: Rs. 67,000/- +HRA, as admissible.

https://www.imtech.res.in/recruitment

About Klenty

Klenty is a Software Product company operating in the Sales Engagement category.

One of the fastest growing SAAS startups in the sales engagement space, Klenty is headquartered in California and operates from Chennai, India.

Klenty’s Sales Engagement Product helps thousands of sales teams automate all the repetitive activities involved in the sales process like sending emails, follow-ups, tracking engagement metrics, etc - so that the sales team can focus more on activities like building relationships and closing deals.

With over 3000 customers all over the world, we are on a mission to transform every B2B Sales team into an unstoppable force

Join us in building the future of sales engagement software

Roles & Responsibilities

1. Ensure that the application doesn’t misbehave under changing user load and that no bugs or errors reach the end-users.

2. Understands and analyze performance test requirements - Develops performance test script suite and Executes tests —> Captures —> Analyzes results.

3. Conduct system performance testing to ensure system reliability, capacity and scalability and reports performance test progress & defects.

4. Maintains performance script repository.

5. Writing test scripts of various test phases like integration, regression, system.

6. Analyzing users stories / Use cases / requirements for validity and feasibility.

7. Interact with SMEs & Business to gather PT/PE requirements.

8. Identifying tools and techniques to improve testing quality and efficiency.

9. Raise issues or concerns to the stakeholders upfront and if required come up with mitigation plan.

10. Collect all metrics (Client Side, Server Side, DB, Network and Load Balancer) and analyse the performance metrics and bottlenecks to suggest corrective actions.

11. Design and create benchmark scenarios and prepare performance benchmark documents.

12. Prepare test summary reports for management review.

13. Collaborate closely with other team members and departments and assist in other performance engineering activities as needed.

Seniority Level - Entry level

Industry - Information Technology & Services

Employment Type - Full-time

Job Functions - Product Development

Employment Type - Full-time

About PoshVine: 

PoshVine aspires to become the world's leading transaction-driven loyalty and engagement platform by providing a mutually beneficial ecosystem for people, banks and retailers. Our products around programmatic offers, rewards, and loyalty help retailers increase contextual engagement and financial institutions increase share of spends, while end-users maximize their rewards and savings. PoshVine works with all the global payment networks and many marquee financial institutions, including 7 of the top 10 banks in India. 

Backend Development at PoshVine:

We are building payment-linked real-time engagement tools embedded within banking and payment journeys. Our core engineering team strives to build solid backend foundations, infrastructure and a solid network of microservices. Apart from regular work, you can expect:

• Freedom to evaluate and introduce new tools, libraries and coding standards.
• Work on developer productivity and platform tooling.
• Evangelise tech and share knowledge in internal and external forums.
• Contribute to Product and Design ideas and implement them like it’s your own product. 

Roles & Responsibilities: 

1. Be involved in product and design decisions, and drive implementations. 
2. Help us scale the payment-linked loyalty infrastructure to every payment product used in India. Develop platform features for/with reusable code.
3. Work with IT/tech SPOCs from Banks and Fintechs to achieve seamless API integrations, resolve concerns, and move forward with program delivery and implementation. 
4. Tag team with internal and external stakeholders to problem solve and work with banks to test out UAT/Production and create a rollout plan for the same. 
5. Perform in-depth research and identify sources off production issues surrounding the application. 
6. Make architectural decisions (microservices, choice of development frameworks and tools, database optimisations, load handling)
7. Proficient in Full stack development skills spanning the entire spectrum from:

1. Database: MySQL, PostgreSQL
2. Backend: Ruby on Rails
3. Front End: Web Development frameworks  (Angular / React / Vue JS)
4. Deployment: Capistrano, Chef, AWS, EC2, Git

You’ll be a good fit if you possess: 

1. A strong product design sense.
2. Good experience in working with Ruby on Rails, Postgres, Python.
3. Proven ability to understand end user requirements, formulate use cases and come up with effective solutions.
4. Good understanding of REST APIs and the web in general.
5. Ability to build a feature from scratch & drive it to completion.
6. A willingness to learn new technology, whatever lets you deliver the best product.
7. Possess excellent data management skills: 
1. How to structure databases that can scale
2. How to optimise database queries
3. Complying with the latest regulations around data for each geography
4. Managing the infrastructure that the data resides on to ensure 99.9% uptime across geographies
8. You are comfortable working on CI/CD toolchain, Kubernetes, etc.
9. 3+ years of experience.