Customer Support Officer

Job Description

Actosoft is a software development and digital marketing company that offers complete IT solutions. We are a part of the digitally-fluent force that’s improving economies, increasing businesses, and creating success stories, just like ours.

We are a collective of focused, energetic, talented, and hardworking professionals who believe in getting things done at the highest level. Our team aims to innovate, be authentic and grow in everything that we do.

The ideal candidate should be familiar with the complete software design life cycle. In addition, they should have experience in designing, coding, testing and consistently managing applications. They should be comfortable coding in multiple languages and be able to test codes to maintain high-quality coding.

Job details:

Job Location: Actosoft, Gajera Rd, beside Avalon Business Hub, Katargam, Surat, Gujarat 395004

Experience: 0 to 1 years of experience

Salary: 15,000 to 20,000 (per month)

Job Type: Full-time – Work from the Office

Working Schedule:

9:00 am to 6:00 pm (Monday to Friday)

Alternate Saturdays Off.

Job Responsibilities:

● Design, code, test, and manage various applications

● Collaborate with the engineering team and product team to establish the best products

● Follow outlined standards of quality related to coding and systems

● Develop automated tests and conduct performance tuning

● Ability to create and support documentation for all new applications

● Willing to work as a team member

Qualifications:

● Bachelor's degree in Computer Science or relevant field, like MCA, BCA, or BE

● Experience developing web-based applications in C#, HTML, VBScript/ASP, and .NET

● Experience working with MS SQL Server and MySQL Knowledge of practices and procedures for full software design life cycle

● Experience in working with an agile development company

Required Skills:

● .NET Framework

● C#

● Microsoft SQL Server

● JavaScript

● jQuery

● ASP.NET MVC

● ASP.NET Web API

● HTML

● WCF Services

● PL/SQL

● Anqular

● Entity Framework

● CSS

● Ajax

● XML

Perks and Benefits:

1. Promotion every year.

2. Incredible opportunity to diversify your writing skills by working with experts on unique projects.

3. Paid sick leaves.

Website:

http://www.actosoft.in/

JOB DETAILS:

- Job Title: Director of Sales

- Industry: SAAS

- Experience: 8-10 years

- Working Days: 5 days/week

- Job Location: Bengaluru

- CTC Range: Best in Industry

Required Skills: SaaS (Software as a Service) Sales, Excellent Communication & Stakeholder Management, B2B SaaS products Experience, Enterprise Sales experience, Enterprise Revenue Leadership, GTM Strategy & Sales Enablement

Criteria:

* The candidate must have at least 5+ years of experience in B2B SaaS or enterprise technology sales from overall experience.

* US enterprise sales experience is preferred, with strong exposure to US enterprise sales cycles.

* The candidate must have deep experience in enterprise sales, handling large, complex, multi-stakeholder deals.

* The candidate must have driven $5M+ in annual enterprise revenue (preferably $10M+).

* The candidate must have 2+ years of people leadership experience.

* The candidate must have managed a sales team of 10+ members, including AEs and SDRs.

* The candidate must have hands-on experience building, executing, and scaling sales strategies.

* The candidate must have experience managing both inbound and outbound sales motions.

* Background in cybersecurity, deep tech, or complex technical products is preferred.

* Experience with VAR, multi-product, or consultative enterprise sales is a plus.

* The candidate must be comfortable leading revenue across global regions, with the US as the primary focus.

* The candidate must be based in Bangalore or willing to relocate.

Description  

What You Will Own

Revenue G Pipeline

• Own global enterprise revenue, with primary focus on the US
• Build and maintain a predictable pipeline across inbound and outbound motions
• Drive forecasting accuracy, deal reviews, and revenue governance
• Improve win rates, strengthen qualification frameworks, and optimize sales velocity

Team Leadership G Coaching

• Lead, mentor, and develop a high-performing sales team (pods, SDRs, AEs)
• Build a culture of accountability, high performance, and continuous learning
• Coach   the team  on enterprise selling, negotiation, and multi-stakeholder engagement.
• Set and enforce clear KPIs, performance standards, and operating rhythms

GTM, Sales Enablement G Cross-Functional Strategy

• Partner with Marketing to align top-of-funnel quality, campaigns, and messaging
• Work with Product & Engineering to channel customer insights into roadmap decisions
• Build and refine sales playbooks, messaging guides, qualification models (MEDDIC/BANT), competitive frameworks, and objection handling
• Strengthen sales enablement - onboarding, continuous training, competitive intelligence, content readiness, and deal support
• Collaborate with RevOps on CRM hygiene, reporting accuracy, forecasting discipline, and tooling
• Ensure seamless alignment across Sales, CS, Product, and Marketing

Operational Excellence

• Implement best-in-class sales processes and governance
• Improve sales efficiency across the funnel through data, insights, and process optimization
• Introduce mechanisms to increase accountability, speed of execution, and deal quality
• Establish a predictable, repeatable, and scalable sales engine

What We're Looking For

Experience G Leadership

• 8 - 10 years in B2B SaaS or enterprise tech sales
• Minimum 2 - 3 years leading and scaling sales teams
• Demonstrated ability to drive $5M annual enterprise revenue (preferably $10M)
• Experience managing both inbound and outbound sales motions
• Preferred exposure to US enterprise sales cycles

Industry G Deal Expertise

• Deep experience in enterprise sales - mandatory
• Background in cybersecurity, deep tech, or complex technical products is preferred
• Experience with VAR, multi-product, or consultative enterprise sales is a plus

Geography G Market Exposure

• Must be based in Bangalore (or willing to relocate)
• Comfortable leading revenue across global regions, with US as primary focus

Who You Are

• A strategic operator with strong bias for execution
• Exceptional coach and people leader
• Data-driven, structured, and strong on process
• Skilled communicator with executive presence
• Thrives in high-growth, high-accountability environments
• Comfortable influencing cross-functionally and navigating enterprise complexity

Job Details

- Job Title: Regional Sales Manager

- Industry: SAAS

- Function: Sales/Business Development

- Experience Required: 7-12 years

- Employment Type: Full Time

- Job Location: Mumbai

- CTC Range: Best in Industry

Preferred Skills: Excellent Communication & Stakeholder Management, Solution Selling & Negotiation, Enterprise Selling, Revenue Ownership, Pipeline Control, Team Scaling

Criteria:

• Candidate must be from the SaaS industry only.
• Minimum 7 years of on-field enterprise sales experience in India.
• Strong experience in complex IT / SaaS / CPaaS / AI solution selling.
• Consistent achievement of ₹10 Cr+ annual revenue targets in the last 2–3 years.
• Experience selling into Healthcare and Fintech/BFSI sectors.
• Experience managing 2–5 on-field sales professionals, along with working as an Individual Contributor.
• Ability to independently generate pipeline, close enterprise deals, and grow existing account.

Job Description 

Role: Regional Sales Manager – West & South, India

Base Location: Mumbai

Experience: 7–12 Years

Annual Quota (2026): ₹3–5 Crores

Role Overview

We are looking for a high-performing on-field sales leader to drive revenue across West and South India.

This is a hands-on role:

• Initially an individual contributor (own selling)
• Within 6–12 months, build and manage a team of 2–4 on-field sales reps

The role requires strong experience in complex IT / CPaaS / Conversational AI solution selling, enterprise stakeholder engagement, and consistent revenue achievement.

Key Responsibilities

• Drive regional revenue across Mumbai, Pune, Bangalore, and surrounding territories.
• Own direct sales initially and close enterprise deals independently.
• Develop and execute regional sales strategy aligned with company goals.
• Identify and close opportunities in Hospitals, Clinics, Fintech, and D2C sectors.
• Lead solution-led sales engagements including architecture discussions, integrations, and PoCs.
• Manage both hunting (new acquisition) and farming (account growth).
• Hire and manage a team of 2–4 on-field sales professionals.
• Maintain strong pipeline visibility and accurate forecasting.
• Drive negotiations, pricing discussions, and contract closures.
• Travel extensively across customer locations and company offices.

Ideal Candidate Profile

• 7+ years of on-field enterprise sales experience in India.
• Proven expertise in complex IT / SaaS / AI / CPaaS solution selling.
• Strong experience selling into Healthcare and BFSI/Fintech sectors.
• Ability to engage CXOs, Marketing Heads, IT Leaders, and Operations teams.
• Consistent achievement of ₹10 Cr+ annual targets in recent years.
• Experience managing small sales teams (2–5 reps).

Preferred Background

• Small to mid-size IT Services / AI companies

Job Role : Facade Designer ( Junior / Senior / Manager )

Experience : 0 to 15 years ( Mechanical Fresher can also apply)

Location : Navi Mumbai ( Sanpada)

Mandatory Candidate Profile:

• Education: A Bachelor's degree/Diploma in (Civil /Mechanical) Engineering or a closely related technical field is required.
• Technical Knowledge: Proficiency in CAD software is essential, coupled with a strong knowledge of various façade materials and systems. & responsibilities

Preferred candidate profile :

Good Knowledge in AutoCAD / Solidworks / Revit

We are looking for an strong JavaScript developer who is highly skilled with React.js and/or React Native and/or Vue.js skills and exposure to Node Js is preferable

Your primary focus will be developing user-facing web/mobile applications and components. You’ll implement them with the React.js, or React Native or Vue.js frameworks, following generally accepted practices and workflows. You will ensure that you produce robust, secure, modular, and maintainable code. You will coordinate with other team members, including back-end developers and UX/UI designers. Your commitment to team collaboration, perfect communication, and a quality product is crucial

Responsibilities

Front End React.js or React Native or Vue.js

Developing user-facing applications using React.js, React Native or Vue.js, CSS

Building modular and reusable components and libraries

Optimizing your application for performance

Implementing automated testing integrated into development and maintenance workflows

Staying up-to-date with all recent developments in the JavaScript and React.js/Vue.js/React Native space

Proposing any upgrades and updates necessary for keeping up with modern security and development best practices

Server Side - Node.js

Integration of user-facing elements developed by front-end developers with server side logic

Writing reusable, testable, and efficient code

Design and implementation of low-latency, high-availability, and performant applications

Implementation of security and data protection

Integration of data storage solutions (may include databases, key-value stores, blob stores, etc.)

Skills

React.js and /or Vue.js

Highly proficient with the JavaScript language and its modern ES6+ syntax and features

Highly proficient with React.js/ Vue.js framework and its core principles such as components, reactivity, and the virtual DOM

Familiarity with the React.js ecosystem, including React.js, JSX, Webpack, Enzyme, Redux, and Flux.

And /Or

Familiarity with the React.js/ Vue.js ecosystem, including Vue CLI, Vuex, Vue Router, and Nuxt.js

Good understanding of HTML5 and CSS3, including ( Sass or Less depending on your technology stack )

Understanding of server-side rendering and its benefits and use cases

Knowledge of functional programming and object-oriented programming paradigms

Ability to write efficient, secure, well-documented, and clean JavaScript code

Familiarity with automated JavaScript testing, specifically testing frameworks such as Jest or Mocha

Proficiency with modern development tools, like Babel, Webpack, and Git

Experience with both consuming and designing RESTful APIs

React Native

Build pixel-perfect, buttery smooth UIs across both mobile platforms.

Leverage native APIs for deep integrations with both platforms.

Diagnose and fix bugs and performance bottlenecks for performance that feels native.

Reach out to the open source community to encourage and help implement mission-critical software fixes—React Native moves fast and often breaks things.

Maintain code and write automated tests to ensure the product is of the highest quality.

Transition existing React web apps to React Native

Node.js

Strong proficiency with JavaScript

Knowledge of Node.js and frameworks available for it (such as Express,)

Understanding the nature of asynchronous programming and its quirks and workarounds

Integration of multiple data sources and databases into one system

Understanding fundamental design principles behind a scalable application

Understanding differences between multiple delivery platforms, such as mobile vs. desktop, and optimizing output to match the specific platform

Creating database schemas that represent and support business processes

Implementing automated testing platforms and unit tests

Experience and Qualifications:

6 months to 1 years of experience in Node.js and Vue.js/React.js/React Native front end application development.

B.Tech or Equivalent degree.

Strong programming skills.

Ability to work with multiple team members and communicate well.

Strong work ethic is what is rewarded.

About VoltusWave:

VoltusWave is the one of the world's leading No-Code Development Platform backed by Block chain for Enterprises. Business leaders, investors, consultants, social entrepreneurs, and other top professionals rely on VoltusWave to meet their IT needs and build efficiencies through business process automation and digital transformations. We believe strongly in our mission and values-driven culture and invest in our people for their individual success as well as the organization's success.We encourage youngsters by giving them opportunities to prove themselves and grow along with us.

Past experience in working with any product start-up is a plus.

● Proficiency in fundamental front end languages such as HTML, CSS, and JavaScript.

● Familiarity with JavaScript frameworks such as Angular JS, React, and others.

● Knowledge of Node.js and frameworks available for it such as Express (recommended).

● Good understanding of asynchronous request handling, partial page updates, and AJAX

● Understanding of REST Services.

● Experience with Redis.

● Familiarity with database technology such as MySQL, MongoDB and Elasticsearch.

● Proficient understanding of serverless programming.

● Proficient understanding of code versioning tools, such as Git.

● Good problem-solving skills.

● Attention to detail.

● Handle calls on leads generated for skin related services on our digital platforms. ● The initial call will be primarily a sales pitch followed by issue resolutions and query handling. ● Describe the services and USPs of the same and try to generate maximum conversions. Continuous follow ups with Potential clients ● Handle skin specific queries pertaining to our services. Overall Problem solving for patients and coordination as necessary. Handle any operations related activities that may be required. ● Tabulate and record responses from all channels on excel. Generate relevant reports from the same. ● Schedule appointments for clients and coordinate with the required therapist who shall visit the client ● Analyze quality of calls and strive for improvement.

SALESFORCE PLATFORM, salesforce, lightning, SOQL, apex, SOSL, Pardot