Customer Support Engineer

Job Title: Field Sales Executive - Healthcare (Doctor Outreach)

Location: Mumbai, Delhi, Bangalore, Kolkata, Chennai, Hyderabad, Pune, Ahmedabad

About Cureya:

Cureya is a leading provider of healthcare services, dedicated to empowering doctors and sharing their knowledge with the world. We offer comprehensive book writing, publishing, and marketing services to help medical professionals create impactful and informative books.

Job Description:

As a Field Sales Executive, you will play a crucial role in driving growth for Cureya by reaching out to doctors and medical practitioners in metro cities across India. Your primary responsibility will be to encourage doctors to publish their books with our assistance, enabling them to share their valuable expertise and experiences with a wider audience.

Key Responsibilities:

• Identify and target potential clients (doctors and medical practitioners) in metro cities.
• Reach out to doctors through in-person visits to their clinics or offices.
• Educate doctors about the benefits of publishing their books and how Cureya can assist them throughout the process.
• Address queries and concerns from potential clients.
• Negotiate and close deals with doctors who are interested in our services.
• Maintain accurate records of interactions and sales activities.
• Contribute to the development of sales strategies and tactics.

Requirements:

• Proven experience in healthcare sales or a related field.
• Existing network of contacts within the medical community.
• Ability to reach 6-10 clinics on a daily basis.
• Excellent communication and interpersonal skills.
• Strong negotiation and persuasion abilities.
• Self-motivated and results-oriented.
• Ability to work independently and as part of a team.

Preferred Qualifications:

• Bachelor's degree in business, marketing, or a related field.
• Previous experience in the publishing or media industry.

Benefits:

• Competitive salary and commission structure.
• Opportunities for career growth and advancement.
• Flexible work arrangements.
• Supportive and collaborative work environment.

Join Cureya and make a meaningful impact on the healthcare industry!

Responsibilities:

• Data Collection and Preparation:
• Gather data from various sources, including databases, spreadsheets, and APIs.
• Clean, validate, and transform data to ensure accuracy and consistency.
• Develop and maintain data pipelines for efficient data processing.
• Data Analysis and Interpretation:
• Analyze large datasets to identify trends, patterns, and correlations.
• Perform statistical analysis and hypothesis testing to validate findings.
• Develop and implement data models and algorithms to support analysis.
• Create visualizations and reports to communicate insights to stakeholders.
• Reporting and Communication:
• Prepare and present data-driven reports and dashboards to communicate findings.
• Collaborate with cross-functional teams to understand business needs and provide data-driven recommendations.   
• Clearly articulate complex data insights to non-technical audiences.
• Database Management:
• Assist in the design and maintenance of databases.
• Write and optimize SQL queries for data retrieval and manipulation.

The Business Development Manager will be responsible for identifying and pursuing new business opportunities, building and maintaining strong relationships with clients, and driving revenue growth. The ideal candidate is a strategic thinker with a proven track record of success in business development and sales.

Key Responsibilities:

Identify, evaluate, and pursue new business opportunities to achieve revenue and growth targets.

Develop and implement strategic business development plans to expand the company's customer base and market presence.

Build and maintain strong, long-lasting client relationships through regular communication and by understanding their needs.

Conduct market research to identify new trends, opportunities, and competitive activities.

Collaborate with internal teams to develop customized proposals, presentations, and sales strategies.

Negotiate contracts and agreements with clients, ensuring mutually beneficial outcomes.

Track and report on business development activities, including pipeline status, revenue forecasts, and market feedback.

Represent the company at industry events, conferences, and trade shows to network and promote the company's offerings.

Stay up-to-date with industry trends and competitors to identify new business opportunities and potential partnerships.

Provide feedback to senior management on market trends, competition, and customer feedback to help shape the company's strategic direction.

Qualifications:

Bachelor's degree in Business, Marketing, or a related field. MBA is a plus.

Proven experience as a Business Development Manager, Sales Manager, or similar role.

Strong understanding of the market, industry trends, and competitive landscape.

Excellent communication, negotiation, and presentation skills.

Ability to build and maintain relationships with clients and stakeholders.

Strong problem-solving skills and the ability to think strategically.

Proficiency in CRM software and Microsoft Office Suite.

Self-motivated, goal-oriented, and able to work independently as well as part of a team.

As a Frontend Engineer with a focus on Next.js and React, you will play a crucial role in crafting and delivering exceptional user experiences for our users.

Position: Frontend Engineer (Next.js/React)

Location: Hyderabad

Type: Full-time

Job Overview:

We are seeking a skilled Frontend Engineer with a strong foundation in Next.js and React to join our talented development team. The ideal candidate will have a passion for creating visually appealing and highly functional web applications. As a Frontend Engineer, you will collaborate closely with designers and backend developers to bring our products to life while ensuring the best possible performance and user experience.

Responsibilities:

Develop user-facing features and components using Next.js and React

Collaborate with UI/UX designers to translate design mockups into responsive web applications

Optimize applications for maximum speed and scalability

Participate in code reviews, ensuring code quality, performance, and adherence to coding standards

Collaborate with backend engineers to design and integrate RESTful APIs and GraphQL endpoints

Identify and address performance bottlenecks and troubleshoot UI issues

Stay up-to-date with the latest frontend development trends and best practices

Contribute to architectural decisions and technical discussions

Mentor junior developers and provide guidance on best practices and coding techniques

Qualifications:

Bachelor's degree in Computer Science, Engineering, or a related field (or equivalent work experience)

2 to 3 years of professional experience in frontend development

Proficiency in Next.js and React.js is a must

Strong understanding of HTML5, CSS3, and JavaScript (ES6+)

Experience working with RESTful APIs and GraphQL

Familiarity with version control systems such as Git

Solid understanding of responsive and mobile-first design principles

Experience with state management libraries (e.g., Redux, MobX) is a plus

Knowledge of build tools like Webpack and Babel

Excellent problem-solving skills and attention to detail

Strong communication and collaboration skills

Ability to work independently and as part of a team in an agile environment

Portfolio of past projects demonstrating frontend expertise is a plus

Benefits:

Competitive salary and performance-based bonuses

Comprehensive health, dental, and vision insurance

Collaborative and inclusive company culture

Opportunity to work on cutting-edge projects with a talented team

• Supporting the development and execution of product strategies and roadmaps
• Conducting market research and competitive analysis to identify market trends and opportunities
• Collaborating with cross-functional teams to define product requirements and specifications
• Working closely with Engineering to ensure the timely delivery of product features and enhancements
• Assisting in the planning and execution of product launches and go-to-market strategies
• Analyzing product performance data to inform product decisions and prioritize feature development
• Supporting customer success and sales teams in product-related inquiries and escalations
• Quick Turnaround Time
• Good communication skills,
• ability to work with creative and technical departments
• Self-motivation,
• ability to work under pressure and meet deadlines
• Receptive to constructive criticism
• delivering changes as directed Technical know-how

About Shankar Mahadevan Academy 

Founded by Indian singer-composer Shankar Mahadevan, this 11-year old music academy has pioneered online music education for Indian music. Shankar Mahadevan Academy has brought music to over 10,000 students in over 88 countries with more than 3,00,000 virtual classes.  With its mission “Joy of Music”, the Academy has also brought music to the underprivileged and the underserved with its various non-profit initiatives.  

Website: www.shankarmahadevanacademy.com

Shankar Mahadevan Academy is inviting passionate growth and outreach professionals to join our Admissions team. 

At Shankar Mahadevan Academy you will be a part of a dynamic and entrepreneurial team that works at the crossroads of arts, education and technology. Your career at Shankar Mahadevan Academy will contribute to spreading music and Indian arts, while you get an opportunity to learn all aspects of growing an online business for a globally recognised brand. 

The ideal candidate will have strong spoken and written communication skills, have 6 months - 3 years of experience with B2C sales, and be able to handle 70-80 cold calls per day. 

About the role 

• Work hours: 6 days a week, including weekends. U.S. Shift (7:00 - 4:00 p.m.) OR India Shift (12:00 p.m.- 9:00 p.m.) 
• Work location: Located off MG Road, Easy access to Trinity Circle Metro Station
• Work from Office only, no work from home/ Hybrid model 
• Benefits: Health Insurance and PF cover 
• We follow a culture of fun, engagement and growth with emphasis on work-life balance and healthy living. You also get fruits, activities every week, regular team outings and learning opportunities 

Goals / What you will do 

• Acquire new customers by handling inbound and outbound calls, and walk-in inquiries 
• Actively generate leads and seek out new sales opportunities through cold calling, networking and social media 
• Possess a strong understanding of our products, and showcase our value to our customers in the form of counseling 
• Gather market and student information and provide feedback on buying trends and competitive advantages
• Representing SMA at trade exhibitions, events and demonstrations

Skills required / Must-haves for the role 

• 6 months to 3 years of work experience in B2C sales 
• Good spoken and written communication in English with good listening skills 
• Team player who likes to work with like-minded people 
• Good at objection handling and sales closure 
• Multi-language skills added advantage 
• Willing to pick up new skills