Customer Support Officer

We’re expanding our product offerings and are looking for an experienced Product Manager to execute our product vision and strategy. The ideal candidate will spot gaps in our product, identify opportunities for innovation, and turn insights into impactful solutions. You’ll own the product lifecycle end-to-end—from strategy and ideation to launch and adoption—driving measurable business outcomes along the way. This postion is a high impact role working directly with the founders and engineering team to drive product and GTM execution. This is an in-office position based in Coimbatore. 

Objectives of this Role

Lead product and business planning across cross-functional teams.

Analyze customer needs, market trends, and competitor offerings to shape product direction.

Translate requirements into clear product strategies, roadmaps, and execution plans.

Appraise new product ideas and define effective go-to-market strategies.

Maintain production timelines and align stakeholders across departments.

Responsibilities

Create & Implement Product Strategy

• Translate business strategy into actionable product strategy.
• Own and prioritize the product roadmap.
• Drive execution to deliver impactful products.
• Lead cross-functional alignment to get products to market.
• Plan and manage product launches.
• Contribute to product profitability and long-term commercial success.

Conduct Market & User Research

• Research market trends, competitors, and customer needs to inform product direction.
• Generate and validate ideas through data-driven analysis and stakeholder input.
• Continuously evaluate opportunities for differentiation.

Oversee Product Development & Design

• Guide product development with a focus on customer-centric design.
• Leverage customer and stakeholder feedback to refine features.
• Ensure seamless collaboration with design, engineering, and business teams.

Drive Communication & Stakeholder Alignment

• Clearly communicate strategy, priorities, and progress to all stakeholders.
• Align teams before major milestones (feature definition, pricing, launch, testing, post-launch review).

Lead Product Launches & Adoption

• Develop and implement go-to-market strategies.
• Partner with marketing, sales, and customer success to enable effective rollout.
• Leverage CRM, analytics, and project management tools to track impact.

Enable Training & Knowledge Sharing

• Create training resources, help pages, and customer-facing materials.
• Collaborate with engineering and customer success teams to ensure product adoption.

Required Skills & Qualifications

Proven experience in product management within a fast-paced environment.

Track record of overseeing the full product development lifecycle.

Strong ability to design and execute product marketing strategies.

Excellent communication skills—writing, presenting, and influencing across levels.

Preferred Skills & Qualifications

Bachelor’s degree (or equivalent) in product design, engineering, or related field.

Previous experience in software or web development.

Demonstrated success as a hands-on product developer before moving into management.

Profile - SQL Database

Experience - 5 Years

Location - Bangalore (5 days working)

Mandatory skills - SQL, Stored Procedures, MySQL

Notice Period - Immediate Joiners

Job Description -

• Strong experience in SQL
• Experience in Databases - MySQL & PostgresSQL.
• Experience in writing & adjusting Stored Procedures, T-SQL.
• Experience in Query optimization Index creation, SQL Joins, Sub-Queries.

Key responsibilities

• Develop and execute sales strategies to achieve sales targets and revenue goals.
• Identify and target potential clients in the assigned territory through market research, networking, and prospecting.
• Build and maintain strong relationships with existing clients, providing exceptional customer service and addressing their advertising needs.
• Conduct presentations and sales pitches to potential clients, effectively communicating the benefits and features of our transit media advertising solutions.
• Prepare and present sales proposals and contracts, negotiating terms and pricing to secure new business.
• Collaborate with the creative team to develop customized advertising solutions that meet the specific requirements of clients.
• Monitor market trends, competitor activities, and industry developments to identify new business opportunities.
• Meet or exceed sales targets and contribute to the overall growth and success of the company.
• Prepare regular sales reports, providing updates on sales activities, revenue forecasts, and client feedback.
• Stay up-to-date with industry trends and developments in transit media advertising, continuously enhancing product knowledge and sales techniques.

Key skills and experience required

• Bachelor's degree in Marketing, Business Administration, or a related field.
• Minimum of 1 years of successful sales experience in the advertising industry, preferably in transit media advertising, Digital Media Sales or related fields.
• Proven track record of meeting or exceeding sales targets.
• Strong communication and presentation skills, with the ability to articulate the value proposition of transit media advertising to clients.
• Excellent negotiation and closing skills, with the ability to create win-win solutions.
• Self-motivated and target-driven, with a proactive approach to sales.
• Ability to build and maintain strong relationships with clients and internal stakeholders.
• Proficient in using CRM software and sales analytics tools.
• Familiarity with the local advertising market and a strong network of potential clients is highly desirable.

Role Overview:

The Frontend Development Intern will help build and refine the UI components for CopilotGTM, especially focusing on interfaces for proposal generation and customer-facing tools.

Key Responsibilities:

• Collaborate with the design and product teams to create user-friendly interfaces.
• Assist in developing UI components for proposal creation and sales tool integration.
• Conduct usability testing and incorporate feedback to improve user experience.
• Debug and troubleshoot frontend issues to ensure a smooth user experience.

Skills Required:

• Proficiency in HTML, CSS, JavaScript, and frontend frameworks like React.
• Understanding of UI/UX principles and responsive design.
• Familiarity with version control (Git).

Preferred:

• Experience with design tools like Figma or Sketch.
• Knowledge of backend APIs and integration workflows.

 PLSQL  Developer

experience of 4 to 6 years

Skills- MS SQl Server and Oracle, AWS or Azure

•            Experience in setting up RDS service in cloud technologies such as AWS or Azure

•            Strong proficiency with SQL and its variation among popular databases

•            Should be well-versed in writing stored procedures, functions, packages, using collections,

•            Skilled at optimizing large, complicated SQL statements.

•            Should have worked in migration projects.

•            Should have worked on creating reports.

•            Should be able to distinguish between normalized and de-normalized data modelling designs and use cases.

•            Knowledge of best practices when dealing with relational databases

•            Capable of troubleshooting common database issues

•            Familiar with tools that can aid with profiling server resource usage and optimizing it.

•            Proficient understanding of code versioning tools such as Git and SVN

We are urgently hiring for Business Development Executive with 2 to 5years.

Must Have Excellent communication skills.

Excellent client communication required - Online and Offline.

You are responsible for generating Online Business on portal like Fiverr, Guru Upwork, PPH, Freelancer etc.

You must have the required skills to handle International clients.

Generate new leads everyday and must have contribution towards revenue generation.

You will Earn 10% commission of the amount per project.

Best and handsome commissions pay in the market.

You will be generating leads on multiple domains and multiple technologies like Web Development, Digital Marketing, App Development and more.

Must have experience in generating leads on above portals mentioned.

DevOps Consultant!! MERN Stack Project Manager – Systems (Enterprise or Solutions) Architect needed!

Hello superstar,

I appreciate you taking time to read this. I have posted a job for developers to work on a start-up, the link is ......

I would need someone with DevOps experience, to ensure that the project is undertaken with the highest standards possible. I have had many experiences where ‘completed’ software after years of development was filled with bugs and it would be more cost-effective to start from scratch than to attempt to find and correct all the bugs.

I have attempted to learn as much as possible, but I now have an opportunity and it would better serve the venture to have someone handle the management of the project to ensure that;

• We choose the most appropriate technology
• We choose competent developers in those technologies
• The architecture and data modeling are clearly defined in a ‘blueprint’ plan
• A DevOps environment and processes are set up and the developers understand what is required
• Proper tests are carried out to ensure everything works as intended
• There are processes for testers to follow and competent testers are selected to follow them
• Accessibility, localization, and internationalization are planned ahead of time
• Security, scalability, and other future probabilities that I may not even be aware of are considered and planned ahead of time
• Documentation and code reviews, refactoring and other quality assurance processes are undertaken
• Working software is produced and systems that enable new developers or teams of people to easily take over and/or contribute new modules or updates in a controlled and organized fashion
• Cost estimates or budgets/projections or use of SaaS, hosting and other 3rd party services and applications

I am more concerned with a professional and world-class organizational system than with any particular type of software been produced as the strong foundation will enable anything to be creating with efficacy and precision.

Again, thank you for reading this, please reply with the word “superstar” anywhere in the second line of your response.  I look forward to hearing from you.

Warm wishes DevOps Evangelist,