Customer Support Officer

JOB DESCRIPTION

Experience: 3-8 years

Wissen Technology is now hiring for a Java Developer - Bangalore with hands-on experience in Core Java, algorithms, data structures, multithreading and SQL. We are solving complex technical problems in the industry and need talented software engineers to join our mission and be a part of a global software development team. A brilliant opportunity to become a part of a highly motivated and expert team which has made a mark as a high-end technical consulting. 

Required Skills:

• Exp. - 3-8 years
• Experience in Core Java and Spring Boot.
• Extensive experience in developing enterprise-scale applications and systems. Should possess good architectural knowledge and be aware of enterprise application design patterns.
• Should have the ability to analyze, design, develop and test complex, low-latency client- facing applications.
• Good development experience with RDBMS.
• Good knowledge of multi-threading and high-performance server-side development.
• Basic working knowledge of Unix/Linux.
• Excellent problem solving and coding skills.
• Strong interpersonal, communication and analytical skills.
• Should have the ability to express their design ideas and thoughts.

Role- Sr Senior Engineer 

Location -Hyderabad 

Shift -Night Shift starts from 8:30 PM IST 

About The Role

As a Senior Engineer on the team, you will own systems end to end across a high-volume, event-driven surface. You'll build the APIs and services behind key initiatives including:

- The driver comms platform — the rules engine, cohorting, and scheduling that reach drivers across SMS, push, and email

 - The onboarding funnel and applicant tracking layer, architected to support Veho's move to an in-house system over time

 - Live selling workflows that turn live offer and market-clearing data into well-timed, well-targeted driver outreach

You'll partner closely with Product, Design, Operations, and Data Science to ship tooling that scales with Veho's growth.

Responsibilities Include:

- Design, build, test, and deploy features across the driver-facing apps (driver mobile app, onboarding and registration surfaces), our GraphQL APIs, and the event-driven services behind them

 - Own a problem end to end: write the design doc your team works from, build it, roll it out behind a feature flag, and stay on it after launch until it is stable

 - Own the driver comms platform — the rules engine, cohorting, and scheduling that decide when to reach a driver over SMS, push, or email, and the delivery services behind it

 - Build the onboarding funnel and applicant tracking layer: registration and set-password flows, consent and eligibility gating, and the integrations that track where every applicant sits in the funnel

 - Build live selling workflows that consume live offer data and market-clearing signals to notify the right driver cohorts only when routes are actually claimable

 - Contribute to architectural decisions and technical design for complex, distributed systems, and architect today's comms and onboarding infrastructure so it supports the eventual in-house replacement of our third-party ATS rather than becoming throwaway work

 - Break a project into milestones your product, design, ops, and data partners can plan against

 - Write correctness-first code in an event-driven system where delivery is at-least-once and no driver may be texted twice about the same route — and where a send must never fire when there is no offer to claim

 - Improve reliability and observability in the services you own, with alerts that fire on real problems and stay quiet otherwise, so an on-call engineer is paged for a broken send pipeline and not for noise

 - Propose the engineering work your team should be doing, including the reliability, data-quality, and compliance work nobody is asking for

 - Use AI-native development workflows and tooling (Claude Code, Cursor, Copilot, and similar) as part of how you ship

 - Mentor the engineers around you, keep the team's code review bar high, and write down what you learn

What You Bring:

- 5–7+ years of experience building, testing, and deploying applications in high-traffic production environments

 - Depth in AWS serverless, including Lambda, a managed GraphQL layer such as AppSync, DynamoDB, EventBridge, and SQS

 - Experience with event-driven systems and the idempotency work that comes with at-least-once delivery — especially in a comms context where duplicate or misfired messages reach real people

 - Strong full-stack experience with TypeScript, Node.js, GraphQL, and React

 - Experience with DynamoDB single-table design

 - Experience integrating with third-party platforms and their webhooks, and keeping the data they produce in sync and trustworthy across services

 - At least one project owned through production rollout, including what broke afterward and who fixed it

 - Experience operating a service in production long enough to own its failure modes

 - Judgment about what a design costs in engineering time, dollars, and vendor commitment

 - A self-starter mindset with the ability to move quickly and ship iteratively, including on migrations, compliance obligations, and the manual steps nobody has automated yet

 - Enthusiasm for working closely with product, design, operations, data science, and support partners

-Tech Stack: AWS, TypeScript, Node.js, React, React Native, GraphQL, DynamoDB, serverless event-driven architecture; 

multi-channel comms (SMS, push, email); Firebase Auth; Statsig for experimentation; Redshift/Databricks-backed data pipelines

Preferred:

 - Experience with applicant tracking / recruiting funnels or other funnel-driven onboarding systems, and the drop-off analysis that improves them

 - Experience with experimentation and analytics infrastructure (Statsig, Fivetran, Redshift, Databricks) to measure and tune what you ship

 - Consent modeling and compliance obligations (e.g., driver terms-and-conditions and messaging consent) that span services

#hiring for Product Manager

Job Location- Bangalore(Remote option is also available)

Notice period: 30 days max

Salary: 20-25LPA

Candidate should be ready for 30% hike on his/her CTC

Target industry/domain- Experience with SaaS/ PaaS products,

Exposure to US Healthcare/ Health IT environment.

Job Description: Accounts Executive

Position: Accounts Executive

Location: Bangalore

Department: Finance & Accounts

Key Responsibilities:

At least 1-2 yrs year experience

JV/CN/DN knowledge - Journal Vouchers , Credit note, Debit note

Sound Knowledge of GST & Income Tax/ TDS

Technical Skills:

· Proficiency in SAP Business one for financial and tax management.

· Advanced Excel skills.

· Strong Understanding of Indian GST laws & regulations.

Soft skills

· Excellent analytical and problem solving abilities.

· Strong attention to detail and accuracy.

· Good communication and interpersonal skills.

· Ability to work independently and as part of a team

Role & Responsibilities:

• Develop new business by Prospecting target accounts, Qualifying prospects & Closing sales.
• Take ownership of the entire sales funnel.
• Conduct cold outreach activities across various channels to generate new sales opportunities.
• Conduct discovery calls and product pitches with prospects to understand their needs, use cases, budgets, etc., and align them with Rekart's value proposition.
• Live demos & follow-up with the leads till the client signs the contract.
• Provide constant feedback to the technical team for enhancement of the product.
• Update and maintain real time data on the sales pipeline using CRM.
• Build and maintain professional relationships with both potential and existing clients.
• Discover and implement new lead generation strategies specific to the market to supplement inbound lead generation, working closely with the Marketing, Inside Sales, and Partnership teams.

Must Have:

• A minimum of 1-2 years of experience in B2B Sales / Business Development in selling technology-based products and services in domestic and/or global markets.
• Demonstrated success in achieving sales target on a monthly and yearly basis.
• Self-motivated individual seeking a challenging new opportunity with exceptional potential for growth.
• Excellent communication skills, both written and verbal, capable of engaging in conversations with C-level executives.
• Detail-oriented with the ability to articulate ideas clearly.
• A background in technology sales and B2B SaaS is an added advantage.

What can you expect from us:

• Constant Learning and Support
• Freedom & Responsibility
• Recognition of hard work & good talent.
• Transparency

Other benefits include provident fund, insurance, personal growth opportunities, technology growth opportunities etc.

Our client is looking for a dynamic & passionate Engineering Director who can lead

the tech-stack and drive teams with great leadership qualities.

Here is the JD for Director Engineering -

Responsibilities:

Completely responsible for product delivery, development process, and engineering

team performance. Provide overall direction to the engineering team.

Create a top-performing engineering team culture with high levels of team engagement

and satisfaction.

Work with the leadership team and product leaders to define engineering roadmaps and

solve business problems.

Drive engineering efforts to deliver releases with high quality and on time.

Communicate cross-functionally, hold your command in technical discussion, and have

strategic influence.

Work with the Talent Acquisition team to hire top talent, manage their performance,

and successfully mentor them to grow professionally.

Minimum Qualifications:

Hands-on technical expertise and management experience.

8+ years of people management experience.

Demonstrated experience to recruit and manage technical teams, including team

performance management.

Must have relevant experience in designing, building, maintaining, and extending large

scale production systems.

Have deep expertise in React.js, Node JS and MongoDB.

Strong software engineering skills and best practices including experience with a

modern agile development and deployment workflow.

Proven leadership skills; courage to challenge with candor, motivate and inspire teams.

Strong interpersonal and communication skills, for both technical and non-technical

audiences.

Bachelor’s Degree in Computer Science, Software Engineering, or related field.

We at Thena are looking for a Machine Learning Engineer with 2-4 years of industry experience to join our team. The ideal candidate will be passionate about developing and deploying ML models that drive business value and have a strong background in ML Ops.

Responsibilities:

• Develop, fine-tune, and deploy ML models for B2B customer communication and collaboration use cases.
• Collaborate with cross-functional teams to define requirements, design models, and deploy them in production.
• Optimize model performance and accuracy through experimentation, iteration, and testing.
• Build and maintain ML infrastructure and tools to support model development and deployment.
• Stay up-to-date with the latest research and best practices in ML, and share knowledge with the team.

Qualifications:

• 2-4 years of industry experience in machine learning engineering, with a focus on natural language processing (NLP) and text classification models.
• Experience with ML Ops, including deploying and managing ML models in production environments.
• Proficiency in Python and deep learning frameworks such as PyTorch or TensorFlow.
• Experience with Embeddings and building on top of LLMs.
• Strong problem-solving and analytical skills, with the ability to develop creative solutions to complex problems.
• Strong communication skills, with the ability to collaborate effectively with cross-functional teams.
• Bachelor's or Master's degree in Computer Science, Electrical Engineering, or a related field.

Find JD

         5+ Years of experience SAP ABAP Consultant

• Experience of supporting medium/large scale Support / implementation / SAP ECC on HANA .
• Worked with SAP MM, SD, FICO and HCM.Having experience in S4 HANA implementation.
• Absolute understanding of mapping technical designs to Functional Documents (FS) & creating/reviewing corresponding Technical Specs (TS).
• Detailed & exhaustive understanding of coding practices & naming conventions in ABAP.
• Deliver of New Business Request/ Change Request with good quality, the defined timeline and the defined budget Data Dictionary Concepts (Mandatory)Report development classical / Interactive / ALV ,SAP Script / Smart forms /Adobe Forms Module Pool ,SAP BAPI/RFC Performance optimizations
• Proficient in finding correct User Exit / SAP Enhancements Points and SAP BADI.IDOC Configuration, extensions, custom IDOC (Mandatory as working knowledge , if not complete hands-on)
• Interface developmentExcellent client facing consulting skills , analytical skills and debugging
• Should be well versed with SAP standards and best practices.Experience with OSS Note application & validation.Strong client facing
• Demonstrate the ability to plan, run, and manage and sustain the operation support service delivery according to agreed SLA with quality and customer satisfaction by following ITSM
• Working knowledge of industry project processes and frameworks, such as CMMI/ITIL.

WHO YOU ARE

To be successful in this role, you’ll need to have the following skills:

• Love for coding: A fanatic about writing beautiful and scalable code.
• Sense of analytics: Strong analytical and troubleshooting skills. Should be resourceful, innovative and inventive.
• Dynamic: Should be comfortable in dealing with lots of moving pieces. Have exquisite attention to detail, and are comfortable learning new technologies and systems. 
• Team player: Knack for influencing without being authoritative. Pitch in wherever the team needs help, from writing blog posts to supporting customers.
• Accountability: High sense of ownership for your code and relentlessness to deliver projects with high business impact. 

KEY QUALIFICATIONS

• BE/BTech in Computer Science or related field. 
• Minimum 3+ years of UI/Frontend development and a strong understanding of building complex layouts using JavaScript, CSS and HTML.

KEY SKILLS

• Strong computer system analysis and design skills in current methodologies and patterns including vanilla JavaScript, some experience with ReactJS, Redux, React Native, Webpack, and Typescript or similar library/tools.
• Obsessed with WPO (Web Performance Optimization) and web/mobile performance analysis.
• Experienced with web standards and protocols such as HTTP, DNS, TCP/IP, and socket APIs in general.
• Familiar with web security, SEO, accessibility and internationalization.