Customer Support Executive || Freshers Eligible || Immediate Hiring
- Excellent verbal & written communication skills.
- Manage Email Process- Payment, Refunds, Cancellation etc.
- Responsible to provide timely & effective resolutions to customers through emails, chat, etc.
- Knowledge of payments and fintech would be plus

About TalkCharge Technologies Pvt Ltd
About
We are an Extra Cashback Website/App facilitating users with Comprehensive listing of Coupons, Discounted Deals and Offers of 1000+ online stores! We are your shopping gateway, that provides customer cashback on top of all merchant discount, for which users just have to shop via TalkCharge. We also provides Mobile Recharges, Utility Bill Payments & E-Giftcards to its users. We are a family of 2.5 Million + Users.
Connect with the team
Similar jobs



Hi,
We are hiring for the position of Technical Lead - Full Stack for one of our premium clients.
Skills: React JS, Node JS, Python, Golang, HTML, CSS, JavaScript, Angular, Typescript.
Location : Chennai
JOB DESCRIPTION :
- Strong analytical and problem-solving skills.
- Ability to work independently, learn quickly and be proactive.
- 10-14 years of hands-on experience working on Web Full Stack technologies, with at least 4-6 years of experience developing applications with/on React/NextJS, NoSQL, and REST APIs.
- Proficiency in JavaScript/TypeScript (ES6), NodeJS, HTML5, CSS3, CSS Preprocessors, Web-pack, Gulp.
- Client-side scripting and JavaScript frameworks - jQUery, ReactJS, Redux, Babel, JSX.
- Experience in designing high-performance REST APIs and associated data structures.
- Familiarity with developing microservices using containerization technologies such as docker, Kubernetes, etc.
- Working knowledge of git and using branches for development.



Must-haves:
● · You need to be excited about the problem that we are trying to solve
○ Should have excellent command over designing systems with a minimum
experience of 4 years.
○ Should have experience with various database flavors and writing complex
queries. We work with Postgres, Redshift, ElasticSearch, TimescaleDB, and
Redis.
● Additional knowledge in Golang will be an advantage
● · Strong Data Structures and Algorithms knowledge
● · Should have created APIs from scratch which is being used in Production
● · Should be comfortable with creating systems handling up to 100k requests per
minute, and have a mindset that understands scale
● · Ability to give clarity and communicate well with the team, including Product, Backend
and Dev-Ops (if and when needed)
● · Ability to use profiling tools well, getting to root causes of bugs fast
● · Ability to pick and work on adjacent technologies if and when required (Eg: If the best
performance monitoring solution needs a basic firebase setup, that should not be a
blocker for you to go ahead and do so)
● · Knowledge of how to set up relevant test cases
○ · You need to be comfortable working in a remote environment (Good
internet connection and availability on phone is required)
Good to have
● · App Development experience
● · Experience in Test Driven Development
● · Ability to tell Product what creates better User Experience, ability to tell frontend what
API responses will help the user get a faster load time
● · Inquisitiveness to understand the system as a whole, and not only be stuck to your
domain of expertise (Eg: Figure out why excessive APIs calls are being made,
brainstorm with Product and Frontend team to reduce the same without harming the UX
)
● · Experience in working on a Social Media Product
● · Good knowledge of Graphs, and their applications
● · Data-Driven Approach to monitoring
Benefits
● Work timings - You are the master of your time. However, with great freedom
comes great responsibility. If you have committed something to the team, we
expect that you will give it your best to make sure that commitment is done and is
done on time.
●
Leave policy - Take a leave whenever for whatever reason you want. You
don't need to explain yourself to us
●
Health insurance for you and your famil
Key Responsibilities
• Development of test documentation, test and deliver to agreed timelines, quality performance and customer service levels whilst minimising total cost of ownership.
- Develop and/or contribute to the development of Test Strategies, Test Plans, Test Readiness, and Test Report documentation.
- Experience in coordinating with various stakeholders teams within the project and working in an integrated test environment
• Hands-on experience working on cloud-based applications, and UI testing.
- Deploy proposed automation tools, techniques and methodologies to ensure solutions and applications are tested and verified to the highest quality.
- Design, implement and maintain the automated test cases, scripts and libraries. • Identify the modularity within a test case which can be separated as reusable logic.
- Assist other team members in using automated test cases for their testing, as per applicability. • Assist in analysing new opportunities for introducing and expanding automation imprint.
- Document the reusable components within automation frameworks.
- Identify process improvements and contribute to corporate testing standards and definition of best practices.
- Automate test methods or source off-the-shelf test equipment
- Apply emphasis on Customer Experience testing
- Perform ad hoc/exploratory testing methodically to ensure the system is working as expected by the end-user
- Provide technical guidance and coaching to peers as required
- Work with CI / CD framework and build test automation to help with various projects
- Create/Develop Test Cases from the project requirements and or use cases in discussion with Engineering
Candidate Profile:
You have:
- Experience in working with Selenium (Java or any other language) is MANDATORY.\
- Should have experience creating or maintaining a selenium-based framework.
- Should have worked in Agile methodology and derived modular test scripts from user stories and manual test cases.
- Should have experience with cross-browser testing using Selenium Grid.
- You should be able to develop automation scripts and perform debugging. Also, identify common functionality and creates re-usable scripts
- You should be able to execute automated test scripts (raise and manage defects)
- Experience with other Selenium language bindings such as Javascript or Python is an added advantage.
- Experience in handling a team
Awesome to have:
- Any experience working in Healthcare Technology Education and Experience:
- Computer Science graduate
- 1-3 years of experience in Selenium with Java
- Minimum of 7 years of experience in Testing
- Solid expertise in Linux and SQL DB (Oracle / MySql)
- Knowledge of DevOps tools like GitLab, Jenkins, Jira and X-Ray
- Work experience in CICD pipeline integration and environmental set-up.
- Identification & evaluation of Automation tools/frameworks.
Job Description:
- Should handle a team of SEO Analyst
- The SEO lead would be responsible for leading and mentoring a team of the analyst to drive business goals
- Developing detailed project plan and monitor progress while delivering projects on time ensuring quality standards
- Make decisions about the day-to-day operation of the team members, including management of work assignments by them
- Primary point of contact for clients
- Perform and ensure completion of quality review check on outgoing work by the team to ensure quality, accuracy, and consistency
- Brainstorm new and creative SEO growth strategies
- Review, analyse and send the Weekly & Monthly to the clients
- Ensuring the Monthly POA & Commitments are delivered as per expectation
- Act as subject matter expert for team members, peers and clients
- Take the primary responsibility for all the Technical Audits & ensuring that the client website is following all the SEO best practices
- In-depth SEO technical knowledge (HTML, CSS, JS) also Google Analytics, webmaster tools, back-end SEO and various online tools
- Communicate team and management on project development, timelines, and results
- Assign all work assignments, commit the team to the work, manage the quality of the work and drive the people management activities within the team
Skills and Qualifications:
- 3-5 years previous experience in SEO, Digital marketing
- Ability to lead a team of multiple SEO analysts
- Experience in managing large enterprise or eCommerce websites
- Excellent written and verbal communication skills
- Ability to identify and resolve problems
- Ability to organize, manage, and prioritize tasks
- Proficient computer skills, including Microsoft Office Suite
About Client:
A dynamic digital marketing agency collaborating with agencies, advertisers, and publishers. Specializing in yield management, inventory optimization, and executing online display campaigns, our client also provides end-to-end digital marketing services for SMEs. Founded by IIM Ahmedabad alumni and ex-Ozone Media team members.
Responsibilities:
- Support revenue targets for the Agency team.
- Act as ambassador in the market for agency relationships.
- Shape long-term business plans for agencies to prioritize our organization.
- Drive strategic initiatives for maintaining a healthy sales pipeline.
- Manage stakeholder relationships independently.
- Collaborate with internal teams for executing long-term deals.
Requirements
- 10+ years in digital media agency/digital ad sales/consumer internet.
- MBA preferred, from Tier I/Tier II institutes.
- Knowledge of demand-side platforms, ad networks, etc.
- Strong partnerships with agency holding groups and digital spenders.
- Understanding of Media Agency's principles.
- Track record in brand building and meeting sales targets.
- Comfortable using data and analytics in client conversations.
- Excellent networking and communication skills.
- Gathering and evaluating user requirements in collaboration with product managers and engineers
- Illustrating design ideas using storyboards, process flows and sitemaps
- Preparing and presenting rough drafts to internal teams and key stakeholders
- Testing UI elements such as CTAs, banners, page layouts, page designs, page flows, and target links for landing pages.
- Identifying and troubleshooting UX problems (e.g. responsiveness)
- Conducting layout adjustments based on user feedback
- Adhering to style standards on fonts, colors and images
What you need to have:
- Proven work experience as a UI/UX Designer or similar role
- Portfolio of design projects
- Up-to-date knowledge of design software like Adobe Illustrator and Photoshop
- Team spirit, strong communication skills to collaborate with various stakeholders
- Good time-management skills

1. Experience in JS Framework like Backbone
2. Good at Web Service integration with JSON
3. Project experience in MVC architecture, and Freemarker
4. Good at Intelli-J IDE with MAVEN build automation


Are you looking to boost your knowledge and career in the research field? Then read on.
Our client is a decade-old CSR & Development sector Advisory & Tech firm that works with Corporate, NGOs, Government and Funding agencies on innovative solutions and sustainability programs to help the underprivileged. It works with its partner organisations across 4 South Asian countries and has successfully covered more than 10 million people to create impactful and sustainable services for them. Their web and mobile Project monitoring platform helps companies track their CSR initiatives and projects across geographies in a transparent manner.
What will you do:
- Writing efficient test +plans and test cases that exercise all logic paths
- Utilizing testing tools to enhance the efficiency and effectiveness of the testing environment
- Running various tests on new software products to ensure that programs satisfy all specifications and requirements
- Reporting bugs and errors to development teams and troubleshooting issues
- Executing test cases (manual or automated) and analyzing results
- Conducting post-release/ post-implementation testing
- Recording all defect details, creating and distributing reports outlining the types of defects found and the steps taken to resolve these issues
- Finding out bugs on web applications as well as mobile application and also taking care of the process flow of the same
What you must have :
- Prior experience in quality assurance role
- Working knowledge of SQL
- Experience in test cases design / development, execution and defect reporting
- Excellent analysis and troubleshooting skills
- Familiarity with Agile frameworks, regression testing, load time testing, security testing is a plus

What is the role?
Xoxoday is looking for a highly skilled computer programmer who is comfortable with front end programming. The front-end developer's job is to convert website design files into high fidelity HTML/CSS and work on ReactJS code to bring it to life.
Key Responsibilities
- Design and develop UI for SaaS Application using HTML/CSS
- Driving innovations
- Estimate efforts, identify risks, devices and meets project schedules
- Mentors and coaches’ engineers and provide technical leadership
What are we looking for?
An enthusiastic individual with the following skills. Please do not hesitate to apply if you do not match all of it. We are open to promising candidates who are passionate about their work and are team players.
- 4 years of strong design and development experience in building massively large-scale distributed internet systems and products
- Skillsets -
- Expert - HTML/CSS/Bootstrap/Pixel perfect UI development.
- Good - ReactJS/AngularJS
- Scripting languages like NodeJS will be good to have
- Building single page applications with multiple components
- Working on complex dashboards and reporting interfaces
- Data structures & algorithms skills
- Open source software, frameworks, and broader cutting-edge technologies
- Modern JavaScript libraries and front-end components
- BS/MS in Computer Science or equivalent
Whom will you work with?
You will be working with top-quality engineers who have built one of the best employee engagement SaaS platforms. You will be reporting to AVP Engineering and working closely with the Architect and other leads.
What can you look for?
A wholesome opportunity in a fast paced environment that will enable you to juggle between concepts, yet maintain quality on content, interact and share your ideas and have loads of learning while at work. Work with a team of highly talented young professionals and enjoy the benefits of being at Xoxoday.
We are
A fast growing SaaS commerce company based in Bangalore with offices in Delhi, Mumbai, SF, Dubai, Singapore and Dublin. We have three products in our portfolio: Plum, Empuls and Compass. Xoxoday works with over 1000 global clients. We help our clients in engaging and motivating their employees, sales teams, channel partners or consumers for better business results.
Way forward
We look forward to connecting with you. As you may take time to review this opportunity, we will wait for a reasonable time of around 3-5 days before we screen the collected applications and start lining up job discussions with the hiring manager. We however assure you that we will attempt to maintain a reasonable time window for successfully closing this requirement. The candidates will be kept informed and updated on the feedback and application status.

