Customer Support Executive || Freshers Eligible || Immediate Hiring
- Excellent verbal & written communication skills.
- Manage Email Process- Payment, Refunds, Cancellation etc.
- Responsible to provide timely & effective resolutions to customers through emails, chat, etc.
- Knowledge of payments and fintech would be plus

About TalkCharge Technologies Pvt Ltd
About
We are an Extra Cashback Website/App facilitating users with Comprehensive listing of Coupons, Discounted Deals and Offers of 1000+ online stores! We are your shopping gateway, that provides customer cashback on top of all merchant discount, for which users just have to shop via TalkCharge. We also provides Mobile Recharges, Utility Bill Payments & E-Giftcards to its users. We are a family of 2.5 Million + Users.
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What the company wants:
They want someone who can build and manage relationships with real estate brokers. You’ll be the main point of contact for brokers, onboard new ones into the network, and work with them to bring in buyers and properties. Your job is to make sure brokers stay engaged, motivated, and consistently deliver results.
Role:
- Be the single point of contact (POC) for all brokers.
- Onboard new brokers into the company’s channel partner network.
- Build and maintain strong, long-term broker relationships.
- Work with brokers to bring in qualified buyers for listed properties.
- Encourage brokers to source high-potential properties for the company.
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What you’ll get:
• Career growth. With market-leading training and an unwavering commitment to owning your career plan, you can grow your career to new heights. • Real rewards. We offer competitive and transparent pay practices, top-of-the-range wellbeing programs, and brilliant opt-in benefits. Because we believe companies should offer more than just a salary. • Meaningful purpose. Our products and solutions have real-life impact on people and organizations across the globe. Our innovations make a difference. • Life flexibility. We want you to bring your best self to work every day. We understand that you can only do that with quality time to care for yourself, your loved ones and your community. • An inspiring culture. Find yourself surrounded by leaders that care, invested teammates, and like-minded groups where you’ll feel at home. • Industry leadership. Play your part in a fast-growing organization known for excellence, profitability, and stability.
What you’ll do:
• Work alongside Software Engineers to develop cool new features and enhancements in our platform services space that will delight our customers • Participate in elaboration and design sessions to understand and refine requirements to be implemented • Build unit tests and automation test suites to ensure our products deliver the highest quality • Collaborate with scrum team members during sprint planning and daily standups and share your accomplishments during sprint reviews • Provide constructive and honest feedback during code reviews and sprint retrospectives • Work with Enterprise Architects to design our services
What you’ll need:
• 8+ years full-stack software development experience, ideally in a SaaS or micro service-based system • Experience with our technology stack: .NET, C#, SQL, React, Web APIs and entity framework; AWS preferred • Exposure to design principles such as: SOLID/DRY design, Objectoriented design patterns, N-Tier software architecture, threading and synchronization, relational database design, etc. • A passion for problem solving and innovation with the desire to learn and grow • Ability to work well in a remote team environment and attitude to focus on team specific goals and objectives • Ability to drive results through your job competencies of collaboration, software programming and development, and technical problem solving • Ability to drive results through NAVEX core competencies of accountability, customer focus, drives results and instills trust
Responsibilities
● Serve as the inside sales representative, connecting with as many leads as possible determining if they are good customer fits and be a true LambdaTest evangelist.
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● CRM hygiene - document all calls/ emails/ activities on CRM system and provide appropriate
● Forecast to the sales management
Requirements
● 2 - 4 years of Sales/ SDR/ Market Research/ Lead Generation/ Cold Calling experience in SaaS
industry is a must.
● B.Tech in C.S, I.T, or related field is a plus
● Fluent in English - written and spoken with a passion for technology
● Functional experience in prospecting tools and CRM platforms, like - Sales Navigator, Zoom info,
ZOHO, SFDC etc
● Proficient in lead generation and appointment setting via cold calling, email campaigns, LinkedIn
connects, etc
● Exceptional prospecting, discovery, and qualification skills.
● Should be able to connect and develop relationships with CXO level executives over the phone/ con-calls
● Must be organised, articulate and detail-oriented with the ability to multitask in a dynamic, fast-
changing environment
● Experience working in a rapidly growing, fast-paced organisation selling SaaS solutions to
enterprise companies.
- Implement security and data protection solutions
Our client is a call management solutions company, which helps small to mid-sized businesses use its virtual call center to manage customer calls and queries. It is an AI and cloud-based call operating facility that is affordable as well as feature-optimized. The advanced features offered like call recording, IVR, toll-free numbers, call tracking, etc are based on automation and enhances the call handling quality and process, for each client as per their requirements. They service over 6,000 business clients including large accounts like Flipkart and Uber.
- Managing Employee Benefits including Employee reimbursements as per rules and regulations of income tax.
- Processing taxes and payment of employee benefits
- Addressing issues and questions regarding payroll from employees and superiors
- Preparing reports for upper management, finance department etc.
- Resolving payroll discrepancies
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What you need to have:
- Any graduation
- Solid understanding of accounting fundamentals & Taxes
- Good knowledge of employment legislation & statutory requirements
- Experience in manual salary processing and through software tools
- Proficient in MS Office and good knowledge of relevant software
- Expertise in developing applications on the Microsoft .NET framework.
- C#, ASP.NET MVC, .NET Core, SQL Server, Azure API, ReactJS
- Hands-on experience in .NET Core MVC, Angular/React and SQL Server, Azure
- Experience in writing NUnit test cases and GitHub
- Nice to Have Knowledge on Azure DevOps and Azure API
- Need to have Hands-on development experience
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Technical Skills:
- Possess good exposure on Magento, CMS, CodeIgnitor, OpenCart, JavaScript/ jQuery.
- Extensive experience of PHP and MySQL.
- Focused on Object-Oriented Programming (OOP),
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