Customer Success Specialist
Why Reelo
In today’s customer centric world, it’s important for every business to market like the best brands in the world. As competition for customers’ attention increases, it has never been more important for small and mid-market F&B and retail businesses to have 360° view of the people that keep them in business. But collecting, understanding and taking action on customer data is riddled with market, resource, and technology challenges. Solving these challenges is why we get up in the morning.
Reelo is the new-age customer marketing platform for restaurant & retail businesses to grow their revenue, get more customers and build a stronger brand, in an incredibly simple manner.
We understand that it's easier than ever to start a restaurant & retail business, it’s harder than ever to grow it. Specifically, most of these businesses have two challenges with growth:
1. Getting people to make their first purchase.
2. Getting those people to come back and buy again (and again and again).
These businesses and their teams already have 1,000 things to do — wrestling with overly complicated marketing tools doesn’t need to get added to the list.
Our SaaS platform makes it fast & easy for businesses to understand more about their customers and continously engage with them in a smart & automated way - making them look like a professional without the effort.
There is a massive opportunity in front of us. We’re building a business that is big, meaningful, and lasting. For that, we’re building a strong, diverse team of curious, creative people who want to find purpose in their work and support each other in the process. If that sounds like you, we’d love to hear from you.
👉🏻 Read more on https://www.reelo.io
About the opportunity
As Reelo grows, we're looking for a passionate Customer Success Specialist to join our team for the next phase of growth. The Customer Success Specialist is responsible for the success of our customers by providing them with the resources and support they need to get the most out of our product. This includes onboarding new customers who have upgraded to a paid plan, providing training and support, and working with customers to identify and solve problems. The ideal candidate will have a strong understanding of SaaS products and services, as well as the ability to build and maintain relationships with customers.
This is a Work from Office role in Ahmedabad, Gujarat
What will you do?
- Responsible for driving revenue of existing accounts by ensuring renewals and upselling existing accounts
- Proactively reaching out to customers to ensure they are getting success using Reelo.
- Respond professionally to incoming inquiries from your customers.
- Being the one responsible, to ensure that your customers have a great experience with the product -a crucial part of the role is ensuring we make the product as easy to use, reliable, bug-free, and fast as possible.
- Becoming an encyclopedia of knowledge about how Reelo works and what it is capable of.
- Build sustainable relationships and trust with customers through open and interactive communication and anticipating their needs better.
- Working directly with product teams to identify current issues and, synthesizing the diverse feedback you hear from our customers, offer informed opinions on potential solutions.
What you need?
- Past experience in account management/client services roles across
- A strong problem solving mindset and work actively towards unblocking barriers that hinder the experience of the customer
- Excellent verbal, written communication, and presentation skills.
- Ability to respectfully handle complaints/ escalations
- A very consultative approach and passion for speaking to customers everyday
- Passion for technology and keeping up with latest trends
- Great attention to details
- Being tactful and providing best practices to customers to ensure they are seeing success using Reelo
- Organizational skills and experience improving processes
- The ability to explain complex topics in easy to understand and concise language
- Demonstrated drive to exceed performance expectations and ability to work with change.
Remember that there’s no such thing as the perfect candidate or background, which is what makes us unique and successful!
Shubham Vishwakarma
Full Stack Developer - Averlon
About Reelo Technologies
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- Experience working on Azure or GCP cloud platforms (at least one is mandatory)
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Founding Software Engineer (Next.js / React / TypeScript) — ₹17,000–₹24,000 net ₹/mo — 100% remote (India) — ~40 h/wk — green-field stack, total autonomy, ship every week. If you can own the full lifecycle and prove impact every Friday, apply.
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We rent beautifully furnished 1- to 4-bedroom flats that feel like home but run like a hotel—so travellers can land, unlock the door, and live like locals from hour one. Tech is now the growth engine, and you’ll be employee #1 in engineering, laying the cornerstone for a tech platform that will redefine the premium furnished apartment experience.
✨ Why This Role Rocks
💡 Green-field Everything
Choose the stack, CI, even the linter.
🎯 Visible Impact & Ambition
Every deploy reaches real guests this week. Lay rails for ML that can boost revenue 20%.
⏱️ Radical Autonomy
Plan sprints, own deploys; no committees.
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- Modern DX: Next.js & React (latest stable), Tailwind, Prisma/Drizzle, Vercel, optional AI copilots – building mostly server-rendered, edge-ready flows.
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🗓️ Your Daily Rhythm
- Morning: Check metrics, pick highest-impact task
- Day: Build → ship → measure
- Evening: 10-line WhatsApp update (done, next, blockers)
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📈 Success Milestones
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- Month 1: Automation that saves ≥10 h/week for ops
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- Set up CI/CD & observability on Vercel; a dedicated half-day refactor slot each sprint keeps tech-debt low.
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Prototype > promise. Results > hours-in-chair.
💻 Must-Have Skills
Frontend Focus:
- Next.js (App Router/RSC/Server Actions)
- React (latest stable), TypeScript
- Tailwind CSS + shadcn/ui
- State mgmt (TanStack Query / Zustand / Jotai)
Backend & DevOps Focus:
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- GitHub Flow, automated tests, CI, Vercel deploys
- Excellent English; explain trade-offs to non-tech peers
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🌱 Nice-to-Haves (Learn Here or Teach Us)
A/B testing & CRO, Python/basic ML, ETL pipelines, Advanced SEO & CWV, Payment APIs (Stripe, Merchant Warrior), n8n automation
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- 100% remote anywhere in 🇮🇳
- Flexible hours (~40 h/wk)
- 12 paid days off (holiday + sick)
- ₹1,700/mo health insurance reimbursement (post-probation)
- Performance bonuses for measurable wins
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🚫 Who Shouldn’t Apply
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- Prefer consensus to decisions
- Chase perfect code over shipped value
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Satsio is an African startup that is building a crypto exchange for both spot trading and perpetual futures trading. We have many exciting and innovative features and products in the pipeline. We are looking to add to our engineering team and we are recruiting for a full time backend engineer (trading systems).
How to apply:
After reading the job description, please complete the job application via the following link: https://forms.gle/wEdVVktX3iVLCqj59
Location
This is a fully remote position. We are accepting applications from worldwide candidates.
Remuneration
Salary range in USDT shown at the top of the advert, depending on skills, experience, and location, and subject to good performance, vesting shares of 1% of the business.
Requirements
· Proficiency in Python and expertise in working with websockets
· Proven experience in designing and implementing complex REST APIs
· Project experience with Flask and Django
· Proficient with Linux and experienced working with cloud servers
· Excellent communication skills
· Intellectually motivated and a quick learner
· Fluent in both spoken and written English
Preferences
· Proficient in C++ or another low latency language
· Experience building matching engines and trading systems
· Experience working in the crypto exchange industry
· Experience with blockchain nodes, creating blockchain wallet systems, cryptocurrency deposit and withdrawal systems and optimising network fees
· Familiar with the agile development process, Github flow, and modern software engineering practices
· Align working hours with the standard 9am-6pm UTC+1 schedule
Key Responsibilities
· Review and understand existing backend code base and make improvements where necessary
· Matching engine and improving its speed
· The system that updates user balances following user transactions and performs the necessary checks prior to permitting transactions
· Cloud server configurations and deployment and cost optimisation of resources
· Creating APIs with supporting documentation for users who trade algorithmically directly via APIs and not via the frontend
· Work on our p2p trading product and KYC process
· Building the perpetual futures trading product and integrating data from 3rd party APIs
· Performing unit tests, integrated tests, performance tests and end to end tests
· Working on various other backend tasks that the startup requires to be done
Startup culture
Our culture is one of constant innovation. Great teamwork, creativity, a passion for innovation, constantly trying to improve, being hard working, a self starter, a quick learner, taking initiative, a can do attitude, shipping product, loyalty, and having a positive mindset are all traits which we are seeking in our future colleague. We seek to create an environment whereby colleagues can see their long-term career to be with us and to flourish with us as we grow.
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has Joe Saunders, Ex Chairman and CEO of Visa as a board member.
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1. Strong proficiency in tech stack (Java for Android developers & Swift, Objective-C for iOS
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2. Thorough understanding of React Native and its core principles
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• Gather and analyse cloud infrastructure requirements
• Automating system tasks and infrastructure using a scripting language (Shell/Python/Ruby
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discovery tools (Consul and Vault, etc), infrastructure orchestration tools (Terraform,
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• An eye for monitoring – the candidate should be able to look at complex infrastructure and be
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• Deploy infrastructure as code and automate as much as possible
• Manage a team of DevOps
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• Understanding of provisioning of Bare Metal and Virtual Machines
• Working knowledge of Configuration management tools like Ansible/ Chef/ Puppet, Redfish.
• Experience in scripting languages like Ruby/ Python/ Shell Scripting
• Working knowledge of IP networking, VPN's, DNS, load balancing, firewalling & IPS concepts
• Strong Linux/Unix administration skills.
• Self-starter who can implement with minimal guidance
• Hands-on experience setting up CICD from SCRATCH in Jenkins
• Experience with Managing K8s infrastructure
About Company
Moody’s Global Talent Acquisition department supports over 10,000 colleagues globally. The team is aligned into 3 regions (US/Americas, EMEA, APAC) and focused on attracting, engaging, and acquiring diverse high-quality talent for Moody’s three business entities.
URL - https://www.moodys.com/Pages/contactus.aspx">https://www.moodys.comÂ
Skills: IT/Technical hiring, end to end recruitment, good stakeholder management, candidates from Corporate background with IT/Technical hiring experience.
Key Responsibilities –
The Recruiter is responsible for executing recruiting regional strategies that strengthen organizational capabilities to ensure business leaders have the talent to successfully achieve business objectives.
The Recruiter will work with business leaders and hiring managers in their client group and with other recruiting team members to provide full lifecycle best practice recruitment service. They will execute talent acquisition strategies to identify, attract and hire high-quality talent for the business/region, utilizing active and passive sourcing techniques to fill existing and future job openings. The Recruiter will use the information provided that interprets internal employment demands to translate them into timely, results-driven action items
Recruiting Delivery
• Execute full life-cycle regional recruiting processes, including the HR-related onboarding of new employees
• Support the client group’s current and future staffing needs within the HR service delivery framework.
• Take part in the execution of outsourcing strategy (if any) appropriate to the regions workforce planning and business needs to source, attract, and hire best talent.
• Utilize various tools and resources to effectively evaluate talent in a variety of methods in order to ensure that the company is selecting highly qualified and engaged professionals to join the organization
• Provide value-add recruiting advice to hiring managers to influence and persuade talent decisions
• Demonstrate understanding of talent needs of hiring managers and job requirements to assess candidate quality, skills and fit to identify the best candidate for a position
• Attract and recruit the highest calibre candidates in a cost effective and time efficient manner
• Manage the presentation, selection, offer, negotiation, closing and administrative components involved in fulllifecycle recruiting
• Review resumes and credentials for appropriateness of skills, experience and knowledge in relation to position requirements
• Interview all candidates presented for detailed interviewing by hiring managers and include the use of face-to-face behavioural-based interviewing methodologies
• Advise management on appropriate recruitment methods and salary ranges
• Advise on relevant changes to employment laws that impact recruitment and be aware of confidentiality issues as they arise
• Be knowledgeable about and able to appropriately explain Moody’s benefits and recruitment related policies and programs
• Implement external candidate recruiting programs that attract, select and retain a qualified, diverse workforce and support Moody’s workplace diversity goals.
Sourcing:
• Demonstrate labor market expertise for the markets in which you recruit
• Administer sourcing strategies to identify and recruit potential new hires
• Source active candidates from online databases, internal databases, contact lists and employee referrals
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• Design, plan and coordinate large scale recruitment events like career days and job fairs, Super Days and Campus hiring
Recruiting Strategy & Marketing
• Communicate recruiting strategies, including sourcing and acquisition strategies; recruiting tools and processes; talent mapping and systems.
• Implement external candidate marketing and proactive recruiting programs and processes that attract, select and retain a qualified, diverse workforce.
• Partner with Diversity and Inclusion to achieve Moody’s aspirational diversity goals including support of campus recruiting and summer internship programs.
• Attend business and / or networking functions to build and maintain a vast network of professional relationships over a long period of time with the goal to ultimately attract them to Moody’s
• Strategically develop and implement localized advertising campaigns (Internet, Intranet, newspapers, etc.). Evaluate campaign’s value based on cost effectiveness and ability to attract top-level candidates
• Establish and maintain contacts with employment sources, such as colleges/universities, employment agencies, search firms, trade associations, etc.
• Create and foster relationships with colleges and diverse professional organizations to attract and recruit alumni and diversity candidates (US only
Workforce Analytics
• Implement operational efficiencies and practices that drive strong performance across all recruitment-related metrics including Time to Fill, Quality of Hire, Cost Per Hire and Source effectiveness.
• Maintain accurate and up to date recruiting data. Create and distribute recruiting activity reports and budgets as required. Conduct management presentations regarding recruiting activity as needed.
Contract: 9 Months
No. of experience: 5+ years
Location: Gurgaon/Bangalore
Responsibilities:
Maintain and manage of current IT infrastructure.
Maintain and Manage current computer Network and Severs.
Provide right solution for user based query / requirement
Handle day to day IT related query / issue in given timeline.
Giving status report to Respective supervisor / Manager on daily basis.
Adherence to the expected roles and responsibilities w.r.t ISMS and QMS standards.
Required Skills:
Network and servers installation and configurations
Linux & Windows system management
Hardware and software installation and management
O365 and G-Suite Management
Client communication and follow up
Vendor communication, follow up
HTML/CSS
Javascript
Bootstrap
jQuery1) Conceptualizing creative ideas with the company.
2) Testing and improving the design of the website.
3) Establishing design guidelines, standards, and best practices.
4) Maintaining the appearance of websites by enforcing content standards.
5) Designing visual imagery for websites and ensuring that they are in line with branding for clients.
6) Communicating design ideas using user flows, process flows, site maps, and wireframes.
7) Incorporating functionalities and features into websites.
8) Designing sample pages including colors and fonts.
Web Designer Requirements:
1) Proficiency in graphic design software including Adobe Photoshop, Adobe Illustrator, and other visual design tools.
2) Proficiency in front-end development web programming languages such as HTML, Bootstrap, CSS, jQuery, and JavaScript.
3) Good understanding of search engine optimization principles.
4) Proficient understanding of cross-browser compatibility issues.
5) Excellent visual design skills.
6) Candidate must have 3+ Years of exp in web design in E-commerce.
7) Creative and open to new ideas.
Required Arrangements
1) Candidate must have their Laptop, PC, and Wi-Fi.
2) The candidate must be from Delhi NCR only.
3) Interviews will be taking place in Office - New Delhi, Connaught Place.
4) It will be the Freelancing role for which will be work from home but for a meeting, the candidate needs to come in the office.
React NativeJavascriptPassion for all things Mobile and have built complex Mobile Applications with React Native for at least 2 years. Have shipped apps on either the iOS App Store or Android Play Store, and are intimately familiar with their workflows. Comfortable with jest for writing unit and integration tests / appium for end-end testing. Intuition for usability and UI design, with an ability to balance polish with the constraints of timing and scope. Curiosity to remain updated with the newest technologies and frameworks. Comfort with any of WebRTC/Backend Stack/React JS is a strong plus. Most importantly, love coding!
React.jsHTML/CSSJavascript
Follow CutshortShubham Vishwakarma
Full Stack Developer - Averlon