Customer Success Specialist

Position Name : Senior QA Lead

Location : Bengaluru Main Campus, Whitefield, Bengaluru

Work Mode : Hybrid – 3 days WFO

Experience : 10 to 20 Years

Notice Period : Immediate Joiner to 15 Days

Role Overview :

Tesco is seeking a Senior QA Lead with a strong background in automation testing, SDLC, Agile methodologies, and CI/CD tools. The ideal candidate should have expertise in Java-based test automation, performance testing tools, and problem-solving.

Must-Have Skills :

✅ Programming : Proficiency in Java.

✅ Test Automation : Hands-on experience with frameworks like -Selenium, Rest Assured, Appium, TestNG, JUnit.

✅ SDLC & Agile : Strong knowledge of software development life cycle (SDLC) and Agile methodologies.

✅ CI/CD Tools: Experience with Jenkins, GitLab CI.

✅ Performance Testing : Familiarity with tools like JMeter, LoadRunner.

✅ Problem Solving : Strong analytical and root cause analysis skills.

✅ Communication : Ability to collaborate effectively with cross-functional teams.

Good-to-Have Skills :

🔹 Oracle Financials : Fusion (SaaS) & Oracle Financials R12.

🔹 Strong functional knowledge of allied applications/modules :

• Fusion/R12 GL, AP, AR, Cash Management, FA, Interfaces & Integrations.
• Treasury Risk Management.

Key Responsibilities :

🔹 Test Automation & Framework Development : Design, develop, and maintain automated test frameworks.

🔹 Collaboration : Work closely with development teams to define and execute test strategies.

🔹 Regression & Quality Assurance : Conduct thorough regression testing and ensure high-quality releases.

🔹 Bug Tracking & RCA : Identify, record, and track defects while performing root cause analysis.

🔹 Mentorship : Guide and mentor junior SDETs, improving QA processes.

🔹 Process Optimization : Participate in code reviews and enhance testing methodologies.

🔹 Industry Awareness : Stay updated with the latest trends in software testing.

Strong Application Security / Penetration Testing Profiles

Mandatory (Experience 1):Must have 3+ years of total experience in Penetration Testing / Vulnerability Assessment with hands-on experience across web applications, mobile apps, and APIs, especially in transaction-intensive platforms.

Mandatory (Experience 2):Must have strong hands-on experience in business logic testing and fraud simulation, including scenarios such as bid manipulation, price tampering, replay attacks, fake approvals, and maker-checker bypass.

Mandatory (Skills 1): Proficiency in advanced security testing tools such as Burp Suite, OWASP ZAP, Kali Linux, Metasploit, and ability to perform custom attack scripting.

Mandatory (Skills 2): Strong expertise in authentication, session/token security, API penetration, input manipulation, and fraud simulation, with the ability to highlight the business impact of each exploit (financial loss, unfair deal awards, reputational risk)

Mandatory (Education): Bachelor’s in Engineering/IT (B.Tech/BE) or MCA.

Mandatory (Certification): At least one advanced security credential: OSCP, OSWE, CEH Practical, or CREST.

Marketing Head Job Description

Responsibilities Include But Are Not Limited To The Following:

 Lead the development and execution of a comprehensive marketing strategy, focusing on brand enhancement, packaging innovation, and performance marketing.

 Design and oversee the implementation of a loyalty program to foster long-term customer relationships.

 Monitor and optimize performance marketing campaigns, ensuring a consistent return on investment.

 Collaborate closely with design and product teams to ensure brand alignment and innovative packaging concepts.

 Manage and mentor the marketing team, fostering an environment of continuous growth and learning.

 Ensure seamless interdepartmental coordination for holistic marketing initiatives and campaign delivery.

 Possess a deep understanding of market trends and consumer behaviour to drive branding efforts.

 Act as the primary marketing contact, liaising with other department heads and stakeholders.

 Work closely with IT, Operations, and the web teams to deliver growth and creative product enhancements and solutions.

 Conduct and present internal reporting, analysis and insights around activations, redemptions and category performance

 Conduct competitive and category research and educate internal stakeholders in relevant trends that affect gift card sales and redemption.

 Manage and champion the implementation of Little Italy’s Loyalty program and product enhancements

 Evaluate the gift card program regularly by interpreting data, identifying trends, and making recommendations for continual improvements

 Manage vendor relationships

 Build and Analyze brand strategy and consumer insights

 Manage a team of marketing people working on brand initiatives

 Lead and motivate the target audience to “take action”

 Measure and report performance of all marketing campaigns, and assess ROI and KPIs

 Monitor market trends, research consumer markets and competitors’ activities

 Devise innovative growth strategies  Manage Vendor Relationships  Drive Online and App Sales

 Manages district operations by directing and coordinating activities consistent with goals, objectives and policies

 Identify, develop, and execute partnership campaigns with existing and new vendor partners.

 Plan and execute all digital marketing, including SEO/SEM, marketing database, email, social media and display advertising campaigns

 Design, build and maintain our social media presence  Measure and report performance of all digital marketing campaigns, and assess against goals (ROI and KPIs)

 Identify trends and insights, and optimize spend and performance based on the insights

 Brainstorm new and creative growth strategies

 Plan, execute, and measure experiments and conversion tests

 Collaborate with internal teams to create landing pages and optimize user experience

 Utilize strong analytical ability to evaluate end-to-end customer experience across multiple channels and customer touch points

 Instrument conversion points and optimize user funnels

 Collaborate with agencies and other vendor partners  Evaluate emerging technologies. Provide thought leadership and perspective for adoption where appropriate

 Handling publications and updation of content for all the marketing collateral including website, newsletter, brochure, corporate presentations etc.

 Hands-on experience on tie-up with various Digital Media, e-commerce platforms for FMCG - Food Products (E-commerce platforms like Amazon, Big Basket, Natures Basket etc.).

 Candidate must have strong analytical, organizational and multi-tasking skills.

 Lead SEO/SEM and digital campaign efforts.

Requirements

 Bachelor's Degree in Marketing, Advertising/PR, Communications or related business discipline

 6+ years’ experience in marketing, database marketing or campaign management

 A proven track record of developing and executing high-impact, data-driven marketing campaigns and experience managing multiple projects at various stages

 Ability to handle a highly dynamic and fast-paced office setting, demonstrating the ability to pivot and adjust to changing needs and demands

 Knowledge and experience with cross channel marketing programs including email, SMS, display, direct mail, social, search etc.

 Solid understanding of marketing fundamentals, including list selection criteria, file scoring and segmentation and the ability to contribute to strategies that align with product road map

 Experience with partnering with a creative agency for content and creative develop and strategy

 Able to relate results, insights and recommendations in a meaningful way to business partners

 Ability to mobilize, lead and influence a diverse team of internal and external stakeholders

 Proven working experience in digital marketing.

 Demonstrable experience leading and managing SEO/SEM, marketing database, email, social media and/or display advertising campaigns.

 Highly creative with experience in identifying target audiences and devising digital.  Campaigns that engage, inform and motivate.

 Experience in optimizing landing pages and user funnels.

 Experience with A/B and multivariate experiments.

 Solid knowledge of website analytics tools.

 Experience in setting up and optimizing Google AdWords campaigns.

About LambdaTest

We are the only cloud-based testing platform aimed at bringing the whole testing ecosystem to the cloud. Today we have a powerful cloud network of 2000+ real browsers and operating systems that helps testers in cross-browser and cross-platform compatibility testing.

Our Mission

On a mission to provide the most powerful, cutting-edge, comprehensive, and secure cloud test platform to empower software testers & developers globally to perform testing intelligently at scale.

Our Vision

We envision an integrated platform where professionals can rely to perform and manage all types of tests without being limited by infrastructure dependency. So people could focus on things that matter the most, i.e. their tests.

 What You'll Do

• Ability to create tools, microsite, DevOps, and technical solutions for testing.
• Experience in Object-Oriented Analysis, Design(OOAD), and development of software using UML Methodology, good knowledge of J2EE design patterns and Core Java design patterns.
• Analyze test logs; create test reports, co-ordinate with stakeholders
• Experience in web application and device test automation using Selenium, Robotium, Appium, or any equivalent tool/s.
• Strong experience with Agile development incorporating Continuous Integration and Continuous Delivery, utilizing technologies such as GIT, Maven, Jenkins, Chef, Sonar, PowerMock.
•  Design and build scalable automated test frameworks and test suites working across technologies.
• Debugging of any issue faced.
• GoLang, Docker, Kubernetes experience is good to have
• Perform manual testing, the scope of which will encompass all functionalities of services as a prequel to automation
• Experience working closely with development and business teams to communicate impacts and to understand business requirements

What you should have 

• A Bachelor's or Master's degree with 2 – 6 years of experience as a Developer or SDET.
• Comfortable communicating cross-functionally and across management levels in formal and informal settings.
• Ability to effectively articulate technical challenges and solutions.
• Shows creativity and initiative to improve product coverage and effectiveness.
• Ability to work in teams.
• Deal well with ambiguous/undefined problems; ability to think abstractly.
• Go-getter attitude.

Core Stack Required: MERN

Location: Remote

Minimum Experience: 3 years

• Knowledge of Node, MongoDB, Express, React.

• Proficient with code versioning tools including Git, Bitbucket.

• Good problem-solving skills.

• Good Knowledge with MySql databases.

• Knowledge and proficiency in HTML, CSS, and JavaScript. (Reactjs is an advantage)

• Experience in payment gateways integration.

• Experience in image manipulation.

• Ability to write and consume SOAP & REST web services.

• Write clean, well-structured code with proper abstraction and reusability.

• Must have good analytical and problem-solving skills.

• Must be a good team player, good learner, and self-starter.

• Ability to work independently and perform under strict deadlines.

• Good to have Experience in creating multilingual websites.

• Experience in API integration i.e. Google, Facebook, Twitter, agora, twilio etc..

As a Software Development Engineer II in Hiver’s Strategic Initiative department, you will have a critical role to play in building solutions that hold high strategic value for the business. You will get a chance to work with and mentor a group of smart engineers as well as learn and grow yourself working with very good mentors. Expect lots of challenges and high levels of ownership and autonomy. You’ll get the opportunity to work on complex technical challenges, building frameworks to monitor and improve the performance of our systems, and improving reliability and performance.

You will be working on

• Building, maintaining and scaling APIs and microservices. You will own all aspects of SDLC including documentation, data modeling, and deployment.
• Participate in solution brainstorming, release planning and code reviews.
• This is the early phase of the project and you will do foundational work on multiple aspects and help define and improve engineering standards, tooling, and processes.
• Collaborating closely with co-developers, designers and other stakeholders to build dynamic and compelling user experiences while embracing emerging standards.

We are looking for

• 3+ years of hands-on experience building and maintaining production-grade services that are being used by a good number of active customers.
• 1+ year of professional experience with Ruby-on-Rails.
• Command on web fundamentals and high level knowhow frontend ecosystem and modern development practices
• Sound knowledge of design patterns and best practices for writing clean, linted, maintainable and reusable code
• Deep understanding of relational databases (eg, MySql) and data modeling concepts
• Solid foundation in Computer Science, with strong competencies in data structures, algorithms, and software design.
• An architect's mindset - we want a fast time to market but without undermining long-term prospects. You will have to continuously assess the various trade-offs when considering long-term vs. short-term benefits/drawbacks and make informed choices about the optimal approach.
• Strong analytical and debugging skills - you should be able to troubleshoot and solve issues in a timely manner.
• Ability to iterate and deliver at a fast pace - speed is of the essence.
• Solid understanding of cloud concepts and latest infra stack (AWS).
• Track record of assessing complex initiatives and coming up fairly accurate expected time of arrival (ETA) and working with a team to meet these timelines with high confidence
• Good communication skills - you should have good communication skills, both written and verbal. You should be proficient in English and be able to communicate effectively with team members and stakeholders.
• Nice to have: (optional)
• Frontend (full-stack) experience (VueJS) is a major plus

At Hiver, we value diversity and inclusion and encourage individuals from all backgrounds to apply. If you're ready to make an impact and be part of our innovative team, please apply here.

Title: Business Development Intern

Company: FunctionUp

Location: Bangalore

About the Role:

We are seeking a highly motivated and driven B2C EdTech Sales Representative to join our growing sales team. In this role, you will be responsible for promoting and selling our upskilling courses to individual customers. You will work closely with our marketing and product teams to understand the needs of our target market, and you will use your excellent communication and interpersonal skills to build strong relationships with customers and close deals.

Key responsibilities:

• Meet and exceed sales targets.
• Should be willing to make calls to cold and warm leads.
• Successfully create business from new and existing customer accounts.
• Report and present Inside Sales progress and updates
• Manage email and telephonic communication with prospective clients
• Learn and maintain in-depth knowledge of our products, industry trends, and competition.
• Build rapport and establish long term relationships with customers.
• Work closely with the Sales and Marketing team in planning for campaigns
• Ability to gather and use data to inform decision making and persuade others.

Qualifications

• Bachelor's degree in a relevant field or equivalent experience
• Excellent verbal and written communication skills, with a proven ability to articulate complex concepts to a variety of audiences
• Strong interpersonal skills and the ability to build strong relationships with customers
• Proven ability to achieve or exceed sales targets
• Self-motivated, results-driven, and a team player

• Drive the goals by understanding the requirements and preparing a robust test strategy
• Analyze and understand existing automation framework and automate manual test cases
• Upgrade/create a new reusable test framework using Java, Cucumber, Selenium as per functional requirements
• Analyze the business requirements and craft detailed level of test scenarios/cases/plan
• Carry out functional and regression testing
• Be responsible to handle multiple projects at the same time
• Complete STLC process with deliverable on time within excellent quality
• Requirement/Status communication with all the stakeholders like development team, business, product delivery team, senior management
• Good Experience in testing API and service side components
• BFSI Domain experience is MUST
• Highlight/Escalate the risk and issues in a timely manner In this role you will:
• Be responsible and held accountable for the quality of products developed by IT for our internal and external customer
• Help improve QA practices and processes by creating and maintaining documentation, QA templates, and other related artifacts
• Work in an Agile environment with distributed teams
• Maintain QA artifacts (such as documentation, etc.) and report QA metrics
• Be heavily involved with the Development teams during development, UAT teams during the acceptance testing, and Release Team for deployments and post-deployment QA
• Manage defect tracking for all software projects and assist with defect management by providing periodic updates to senior management as requested
• Be responsible for all QA resources
• Must remain up-to-date with relevant information and security practices within the industry and security training annually.

Skills:

• we are looking for a senior profile, a person having experience in testing API (Enterprise level product)
• Working knowledge of build automation tools like Maven, Gradle, Jenkins, etc.
• Expertise in version control tools like GIT.
• Using IDE's like IntelliJ, Eclipse, Spring tool suit, etc
• Expertise in web services technologies such as Restful with microservices architecture
• Good knowledge of SQL Database n
• Excellent communication, documentation, and organizational skills.
• Experience in a complex, large volume operation
• Excellent written and verbal communication skills
• Plan the timelines of delivery details of the Group/ Division project activities

The Business Development Manager will be responsible for independently prospecting, identifying, developing, managing, and closing new business opportunities and achieve assigned revenue targets and profitability for the Technical Consulting/ Managed Services in the designated territory.

Job Responsibilities:

• Develop and execute effective sales strategies and activities for the defined territory.
• Identifying, qualifying, developing, and closing potential sales opportunities.
• Consistently achieve assigned revenue targets and other key result areas.
• Develop and maintain a long-term business relationship with new and existing accounts.
• Build and maintain an effective relationship with multi-level decision-making contacts.
• Develop and maintain knowledge of assigned solutions, target market segment, etc.
• Work collaboratively with internal and external resources to develop and grow the business.
• Maintain an up-to-date record of all opportunities and activities in the CRM system.

Required Qualifications and Experience:

• At least 4-8  years of experience selling Software Products/Services to enterprise customers.
• Bachelor’s or Master’s degree in Engineering, Business, Marketing or appropriate field.
• Must have a deep understanding of Technical Consulting/ Managed Services and market trends.
• Familiar with solution selling techniques and strong account management skills.
• Proven track record of generating new business and achieving revenue targets.
• Ability to communicate and influence people at all levels in an organization.
• Must have a good industry network and existing relationship with C-level contacts in Bangalore/South.
• Proficient in Word, Excel, PowerPoint, Outlook, and other related applications.

Personal Characteristics:

• Must be able to work in a fast-paced, goal-oriented, and collaborative work environment.
• Ability to multi-task and prioritize work independently with minimal supervision
• Must have excellent communication, organizational and relationship-building skills.
• Possess a high degree of self-motivation, initiative, integrity, discipline, and commitment.
• Must be highly adaptable, process-oriented, result-driven, quick learner, and team player.

2 Areas of Expertise:

• New Business Development B2B Sales Solution Selling Revenue Generation Account Management Relationship Management Strategic Planning Prospecting Demand Generation Pipeline Management Team-Work Negotiation & Closing Solution
• Knowledge: Managed Services Technical Consulting Staffing Services Application Development Business Process Outsourcing.