Customer Success Specialist
Why Reelo
In today’s customer centric world, it’s important for every business to market like the best brands in the world. As competition for customers’ attention increases, it has never been more important for small and mid-market F&B and retail businesses to have 360° view of the people that keep them in business. But collecting, understanding and taking action on customer data is riddled with market, resource, and technology challenges. Solving these challenges is why we get up in the morning.
Reelo is the new-age customer marketing platform for restaurant & retail businesses to grow their revenue, get more customers and build a stronger brand, in an incredibly simple manner.
We understand that it's easier than ever to start a restaurant & retail business, it’s harder than ever to grow it. Specifically, most of these businesses have two challenges with growth:
1. Getting people to make their first purchase.
2. Getting those people to come back and buy again (and again and again).
These businesses and their teams already have 1,000 things to do — wrestling with overly complicated marketing tools doesn’t need to get added to the list.
Our SaaS platform makes it fast & easy for businesses to understand more about their customers and continously engage with them in a smart & automated way - making them look like a professional without the effort.
There is a massive opportunity in front of us. We’re building a business that is big, meaningful, and lasting. For that, we’re building a strong, diverse team of curious, creative people who want to find purpose in their work and support each other in the process. If that sounds like you, we’d love to hear from you.
👉🏻 Read more on https://www.reelo.io
About the opportunity
As Reelo grows, we're looking for a passionate Customer Success Specialist to join our team for the next phase of growth. The Customer Success Specialist is responsible for the success of our customers by providing them with the resources and support they need to get the most out of our product. This includes onboarding new customers who have upgraded to a paid plan, providing training and support, and working with customers to identify and solve problems. The ideal candidate will have a strong understanding of SaaS products and services, as well as the ability to build and maintain relationships with customers.
This is a Work from Office role in Ahmedabad, Gujarat
What will you do?
- Responsible for driving revenue of existing accounts by ensuring renewals and upselling existing accounts
- Proactively reaching out to customers to ensure they are getting success using Reelo.
- Respond professionally to incoming inquiries from your customers.
- Being the one responsible, to ensure that your customers have a great experience with the product -a crucial part of the role is ensuring we make the product as easy to use, reliable, bug-free, and fast as possible.
- Becoming an encyclopedia of knowledge about how Reelo works and what it is capable of.
- Build sustainable relationships and trust with customers through open and interactive communication and anticipating their needs better.
- Working directly with product teams to identify current issues and, synthesizing the diverse feedback you hear from our customers, offer informed opinions on potential solutions.
What you need?
- Past experience in account management/client services roles across
- A strong problem solving mindset and work actively towards unblocking barriers that hinder the experience of the customer
- Excellent verbal, written communication, and presentation skills.
- Ability to respectfully handle complaints/ escalations
- A very consultative approach and passion for speaking to customers everyday
- Passion for technology and keeping up with latest trends
- Great attention to details
- Being tactful and providing best practices to customers to ensure they are seeing success using Reelo
- Organizational skills and experience improving processes
- The ability to explain complex topics in easy to understand and concise language
- Demonstrated drive to exceed performance expectations and ability to work with change.
Remember that there’s no such thing as the perfect candidate or background, which is what makes us unique and successful!
Shubham Vishwakarma
Full Stack Developer - Averlon
About Reelo Technologies
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We are seeking a highly skilled Integration Specialist / Full Stack Developer with strong experience in .NET Core, API integrations, and modern front-end development. The ideal candidate will build and integrate scalable web and mobile applications, manage end-to-end delivery, and ensure smooth data exchange across platforms.
Key Responsibilities:
- Design, develop, and maintain backend APIs using .NET Core / C#.
- Build and integrate REST and SOAP-based services (JSON, XML, OAuth2, JWT, API Key).
- Implement file-based integrations (Flat file, CSV, Excel, XML, JSON) and manage FTP/SFTP transfers.
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- Automate and schedule processes using Quartz.NET, Hangfire, or Windows Task Scheduler.
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- Develop front-end interfaces with React and React Native ensuring responsive, modular UI.
- Implement offline-first functionality for mobile apps (sync logic, caching, etc.).
- Collaborate with cross-functional teams or independently handle full project ownership.
- Utilize AI-assisted development tools (e.g., Cursor, GitHub Copilot, Claude Code) to enhance productivity.
- Apply integration best practices including middleware, API gateways, and optionally message queues (MSMQ, RabbitMQ).
- Ensure scalability, security, and performance in all deliverables.
Key Skills & Technologies:
- Backend: .NET Core, C#, REST/SOAP APIs, WCF, ADO.NET
- Frontend: React, React Native
- Databases: MSSQL, PostgreSQL, Oracle, SQLite
- Tools: Git, Azure DevOps, Hangfire, Quartz.NET, Serilog/NLog
- Integration: JSON, XML, CSV, FTP/SFTP, OAuth2, JWT
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- Optional: Middleware, API Gateway, Message Queues (MSMQ, RabbitMQ)
Qualifications:
- Bachelor’s degree in Computer Science, Engineering, or a related field.
- Minimum 5 years of hands-on experience in software development and integration.
- Proven expertise in designing and implementing scalable applications.
- Strong analytical and problem-solving skills with a proactive approach.
Nice to Have:
- Experience with cloud services (Azure, AWS, GCP).
- Knowledge of containerization tools like Docker or Kubernetes.
- Familiarity with mobile deployment workflows and app store publishing.
What does the role look like?
We are looking for a high-energy, detail-oriented, and technically-savvy Quality Assurance Lead Should be an excellent team manager as well as individual contributor capable of understanding and driving test execution with minimal help. Who can work towards understanding application performance, functionality, and features to great depth enabling them to report issues, take ownership and drive them to closure.
What will you be doing?
Develop and execute automated tests and test plans
Efficiently execute test cases across all functional areas of the products(API and App) Review product user interface for conformity to design guidelines
Find, isolate, document, regress, and track bugs through resolution
Interpret and report testing results, and be a vocal proponent for quality in every phase of the development process
Work with Engineering and product to understand the overall product requirements and technical architecture and how each feature is implemented Ensure the highest quality product delivery with security.
Evaluating and integrate open source and in house developed toolsets
What will you need ?
Bachelor/Master degree in CS or related field from a reputed college
Experience in manual testing for Application and APIs
Experience in automation testing using available framework.
Strong knowledge of QA methodologies, testing frameworks and tools
Demonstrated experience in test planning, test design, test execution and reporting.
Excellence in technical communication with peers and non-technical partners.
Understanding & experience with software design pattern, restful APIs and microservice architecture
Prior experience in start-ups or health-tech will be a plus
Hiring for Full stack Developer for a reputed Company at Ecospace, Rajarhat
Skills required:
React JS, Node JS, Angular must have
Python is an added advantage
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Working Days: 5 days working with Rotational Off
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This is a Work from Office Job
1. Proven experience as a QA Tester or similar role with 5+ Years of experience, with a strong understanding of software testing principles, methodologies and techniques.
2. Proficiency in creating and executing test plans, test cases, and test scripts.
3. Experience with various testing types including functional, integration, regression, and usability testing.
4. Familiarity with manual and automated testing tools, such as Selenium, Appium, Lambda Test.
5. Basic knowledge of programming languages (e.g., Java, Python) and scripting for test automation is a plus.
6. Excellent analytical and problem-solving skills, with a keen attention to detail.
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● Bachelor's degree in Computer Science, Software Engineering, or related field (or equivalent practical experience).
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● Proficiency in front-end technologies such as TypeScript, Tailwind, React, Redux.
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● Demonstrated experience in writing UI components to corresponding backend APIs and Databases.
● Excellent problem-solving skills and ability to troubleshoot complex UI-related issues.
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Job description
Years of experience: 1-2yrs
Location- Ghaziabad
Job brief:
We are looking for a resilient, empathic field sales executive to contribute to the growth of our company. Field sales executives are responsible for finding and retaining clients, encouraging extant clients to purchase added products or features, and
remaining abreast of changes in consumption.
Roles and Responsibilities
ED-Tech selling, with schools
● Familiarize yourself with all products and services offered by our company.
● Procuring new clients through direct contact, word-of-mouth, and collaboration with
the marketing department.
● Attending networking activities to research and connect with prospective clients.
● Maintaining meaningful relationships with existing clients to ensure that they are
retained.
● Suggest upgrades or added products and services that may be of interest to
clients.
● Crafting business proposals and contracts to draw in more revenue from clients.
● Negotiating with clients to secure the most attractive prices.
● Equipping staff with the technical and social skills needed to enhance sales.
● Review clients' feedback and implement necessary changes.
● Remaining in tune with trends in consumption to ensure that our offerings remain
relevant.
● Ability to manage multiple LinkedIn accounts and handle conversations and bring
them to the table to discuss with Sales Team
Requirements:
● Exceptional communication, presentation, and relationship management skills.
● Strong organizational and persuasive skills.
● Ability to self-motivate and work well independently.
● Ability to maintain discretion in handling sensitive/confidential information
● Proficiency in database management and record keeping in excel.
● Email writing skills are required.
Other Details:
1. Working Days: Monday to Saturday
2. Shift Timing: 9:30 am to 7 pm
3. Remuneration: Best in the industry (You can expect a 10-30% hike over current
salary)
5. Other benefits: Incentive-based on performance
Qualifications:
● Bachelor's degree or equivalent experience in Business
● 2+year of sales or marketing experience
● Excellent written and verbal communication skills
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The Candidate and Skills
- Strong programming capabilities irrespective of the language and infrastructure used
- Strong understanding of Cloud Architecture, Networking Concepts, Databases
- Full Stack Programming. Python, PHP, Javascript, Node JS, and CSS
- Ability to write efficient optimal code with minimum guidance
- Software Product Architecture implementation and optimization
- Attitude and Skills matter more than the number of years of experience
- Freshers are welcome only if they can showcase strong programming skills in the interview process
Job Description
- Be part of a strong team of a growing Startup in Deep Tech in Health Care IT
- Develop product features, SaaS and Mobile Application
- Develop Backend features including Database Structuring and Real-Time Data Processing
- Develop Machine Learning and AI in Healthtech Space
About Us
- zMed Healthcare Technologies Pvt Ltd is a high technology firm, engaged in the development of hardware and software solutions for Healthcare
- zMed is our product, hardware and software-based enterprise solution for critical care, ICU Automation, data intelligence, and analytics
- We are a fast-growing start-up with customers that are leading healthcare providers in India
Overview of the Role:
• GREAT ENGINEERS WHO COULD WORK WELL IN A COLLABORATIVE ENVIRONMENT
• METICULOUS ATTENTION TO DETAIL,
• EXCITED TO LEARN NEW TOOLS, TECHNOLOGIES
• GET THEIR HANDS DIRTY TO SOLVE THE PROBLEMS.
Roles & Responsibility
1. LEARNING NEW PROGRAMMING LANGUAGES AND TOOLS QUICKLY CONTRIBUTING TO PRODUCT DEVELOPMENT
2. OWNERSHIP FROM START TO FINISH OF THE TASKS ACTIVE PARTICIPATION IN ALL AGILE CEREMONIES TO DELIVER QUALITY PRODUCTS FROM THE BEGINNING.VERIFY TEST SCRIPT AGAINST BUSINESS REQUIREMENTS USING FUNCTIONAL SPECIFICATION AND TECHNICAL DOCUMENTS PROVIDED BY THE DESIGN TEAM UNDERSTAND AND INTERPRET FUNCTIONAL REQUIREMENTS AS
NEEDED TO DEVELOP TEST CASES ACTIVELY WORK TO IDENTIFY, COMMUNICATE, MITIGATE AND RESOLVE TESTING ISSUES AND RISKS. MANAGE TEST SCRIPTS, TEST CASES, TEST RESULTS USING STANDARD TESTING TOOLING SUCH AS JIRA, REPORT PORTAL
3. SHOULD BE RESPONSIBLE FOR MAINTAINING HEALTH OF AUTOMATED TEST SUITE
Required Skills
1. EXPERIENCE IN THE RANGE OF 0-1.5 YRS
2. HANDS-ON PROGRAMMING EXPERIENCE IN PREFERABLY JAVA
3. ANY OTHER LANGUAGE IS CONSIDERED FOR A STRONG CANDIDATE
4. GOOD UNDERSTANDING OF DATA STRUCTURE, LOGIC, PROGRAMMING CONCEPTS.
5. GOOD IN COMMUNICATION (VERBAL AND WRITTEN)
6. READY TO LEARN AND ADAPT NEW TOOLS, TECHNOLOGIES QUICKLY TO ACCOMMODATE BUSINESS REQUIREMENTS.
Nice to Have
1. REST API,SELENIUM WEBDRIVER, VERSION CONTROL TOOL, KNOWLEDGE ABOUT SOFTWARE TESTING CONCEPTS
2. EXPOSURE ON SELENIUM WEBDRIVER / REST API / VERSION CONTROL TOOL
3. KNOWLEDGE ABOUT SOFTWARE TESTING CONCEPT
We need someone to create reports and dashboards to help drive insights. Familiarity with a product analytics tool like Mixpanel, problem solving and analytical thinking are a must. Python, R, SQL proficiency are definitely a plus!
What We Are Looking For:
1. Experience levels: 0-4 years (fresher to mid level professional)
2. Strong problem solving ability – Candidate needs to exhibit structured thinking and process orientation
3. Highly Action Oriented – Avalon Meta has a culture of move quick, break things and learn.
4. Familiarity working with analytics tools such as Mixpanel, Amplitude or Heap.
Data Analyst Responsibilities:
1. Understand and analyze data to drive business insights
2. Help visualize data for easy consumption by stakeholders
3. Work with engineering/marketing teams on designing and deploying data analysis systems
4. Help drive change in the team’s processes and decision making backed by data
Follow CutshortShubham Vishwakarma
Full Stack Developer - Averlon