50+ Customer Relationship Management (CRM) Jobs in India

Role & Responsibilities

We’re hiring a Benefits Verification Specialist with 1–4 years of experience in US health insurance eligibility and benefits verification. You’ll be part of our operations team, helping verify insurance benefits for patients receiving speciality care in the U.S.

This is a full-time, in-office role based in Bangalore, with partial overlap with US hours.

Key Responsibilities:

• Perform insurance verification and eligibility checks for commercial and government payers (e.g., Medicare, Medicare Advantage, Medicaid, Managed Medicaid, VA, DoD).
• Validate coverage details including deductibles, co-pay/coinsurance, network status, referrals, prior authorization requirements, and J-code/CPT-code specific benefits.
• Contact payer representatives via phone or payer portals as needed.
• Push back on payer based on previous experience.
• Accurately document findings in internal systems.
• Collaborate with internal teams to resolve missing or mismatched data.
• Collaborate with technology teams to improve data/systems.
• Ensure timely completion of verifications with high accuracy and within defined SLAs.

Ideal Candidate

• Strong Benefit/ Insurance Verification Specialists profile
• Mandatory (Experience 1) – Must have minimum 6 months of hands-on experience in US healthcare insurance eligibility and benefits verification
• Mandatory (Experience 2) – Strong understanding of insurance types — Commercial, Medicare, Medicare Advantage, Medicaid, Managed Medicaid, HMO/PPO, VA, DoD, etc.
• Mandatory (Experience 3) – Experience in verifying deductibles, co-pay/coinsurance, prior authorization requirements, network status, and J-code/CPT/HCPCS-specific benefits.
• Mandatory (Experience 4) – Ability to accurately document benefit details and maintain data in internal systems (CRM, RCM, or EMR platforms)
• Mandatory (Experience 5) – Ability to accurately document benefit details and maintain data in internal systems (CRM, RCM, or EMR platforms)
• Mandatory (Skills) - Good communication skills (Must have calling experience to US audience for claims)
• Mandatory (Note) - Don't want post insurance verification profiles (Accounts receivables AR etc)
• Preferred (Experience) – Prior experience in specialty pharmacy, oncology, infusion therapy, or behavioral health benefit verification.

Perks, Benefits and Work Culture

• Be part of a team solving critical problems in healthcare automation
• High-ownership role in a startup culture with mentorship and fast learning
• Work closely with product and engineering teams building cutting-edge AI agents
• Contribute to improving access to care for patients across the U.S.

Role & Responsibilities

We’re hiring a Benefits Verification Specialist with 5–8 years of experience in US health insurance eligibility and benefits verification. You’ll be part of our operations team, helping verify insurance benefits for patients receiving speciality care in the U.S.

This is a full-time, in-office role based in Bangalore, with partial overlap with US hours.

Key Responsibilities:

• Perform insurance verification and eligibility checks for commercial and government payers (e.g., Medicare, Medicare Advantage, Medicaid, Managed Medicaid, VA, DoD).
• Validate coverage details including deductibles, co-pay/coinsurance, network status, referrals, prior authorization requirements, and J-code/CPT-code specific benefits.
• Contact payer representatives via phone or payer portals as needed.
• Push back on payer based on previous experience.
• Accurately document findings in internal systems.
• Collaborate with internal teams to resolve missing or mismatched data.
• Collaborate with technology teams to improve data/systems.
• Ensure timely completion of verifications with high accuracy and within defined SLAs.

Ideal Candidate

• Strong Benefit/ Insurance Verifcation Specialists profile
• Mandatory (Experience 1) – Must have 4+ years of experience in US healthcare insurance eligibility and benefits verification
• Mandatory (Experience 2) – Must have 2+ years of experience of handling team
• Mandatory (Experience 3) – Must have Strong understanding (Subject matter expert) of insurance types — Commercial, Medicare, Medicare Advantage, Medicaid, Managed Medicaid, HMO/PPO, VA, DoD, etc.
• Mandatory (Experience 4) – Experience in verifying deductibles, co-pay/coinsurance, prior authorization requirements, network status, and J-code/CPT/HCPCS-specific benefits.
• Mandatory (Experience 5) – Ability to accurately document benefit details and maintain data in internal systems (CRM, RCM, or EMR platforms)
• Mandatory (Experience 6) – Must have worked on payer portals such as Availity, NaviNet, Aetna, UHC, or equivalent.
• Manadatory (Skills) - Good communication skills
• Preferred (Experience) – Prior experience in specialty pharmacy, oncology, infusion therapy, or behavioral health benefit verification.

Perks, Benefits and Work Culture

• Be part of a team solving critical problems in healthcare automation
• High-ownership role in a startup culture with mentorship and fast learning
• Work closely with product and engineering teams building cutting-edge AI agents
• Contribute to improving access to care for patients across the U.S.

Position Details

We are looking for candidates for a Business Development profile with hardcore experience in sales, including lead generation and cold calling . with a preference for those from service-based or consulting organizations. Strong communication skills and a result-oriented sales mindset are essential.

Key Responsibilities

• Responsible for identifying, approaching and setting up meetings with potential corporate clients (B2B) based on a target list of leads;

• Articulate how MGB can be of value to prospective client;

• Calendar qualified meetings between MGB Leadership & prospects;

• Achieve monthly and quarterly goals for qualified meetings

• Responsible for mapping and engaging with key decision makers on the client side to enable further business development opportunities for the MGB Leadership team to pursue

• Document sales activities in a timely manner in sales software. Maintains profiles of all current and

prospective customers

• Reports regularly on lead generation activities, opportunities and reviews progress against forecast and targets with HOD

• Responsible for doing business meetings with clients and closing the leads.

• Meeting the clients as and when required to make PR

Job Role: Customer Support Executive

Location: Gurugram, Haryana

Salary: Up to ₹20,000 per month (based on interview performance)

About the Role

We are looking for enthusiastic and customer-focused individuals to join our team as Customer Support Executivess. The role involves assisting customers, resolving queries, and ensuring a smooth and positive customer experience through multiple communication channels.

Key Responsibilities

• Handle customer queries through calls, chat, and email in a professional manner
• Provide accurate information, guidance, and solutions to customers
• Maintain high levels of customer satisfaction and service quality
• Understand customer concerns and ensure timely resolution
• Maintain proper records and follow company processes

Eligibility Criteria

• 12th Pass or Graduate from any stream
• Good communication and interpersonal skills
• Confident personality with a customer-focused approach
• Basic computer knowledge and ability to handle multiple tasks

ABOUT INCRUITER

InCruiter is a fast-growing AI-powered Stack Interview Intelligence Platform helping organizations hire smarter and faster using automation and AI-driven intelligence. With six products spanning interviewing, assessment, and hiring automation, we’re redefining how companies recruit at scale.

InCruiter is a market leader and one of India’s Top 3 players in this segment, with a wide range of clients across domestic and international markets. Our major clientele includes some of the large enterprises and Startups like EXL, Welspun, Dentsu, Manhattan Associates, ArcelorMittal, Telstra, Siemens, and so on.

ROLE OVERVIEW

We are looking for an experienced Customer Success Manager (CSM) to join our team. The ideal candidate will be responsible for key account management, upselling, cross-selling, handling escalations, and ensuring customer satisfaction. 

Roles and Responsibilities: 

● Key Account Management: Serve as the primary point of contact for assigned key accounts, ensuring smooth communication and excellent service delivery. 

● Upselling & Cross-Selling: Identify opportunities to expand product adoption within existing accounts and drive revenue growth. 

● Customer Retention & Satisfaction: Build strong, long-term relationships with clients, ensuring they derive maximum value from our products/services. 

● Handling Escalations: Act as a problem-solver by addressing client concerns promptly and effectively, ensuring a seamless resolution process. 

● Client Advocacy: Serve as the voice of the customer within the organization, providing feedback to internal teams to enhance the customer experience. 

● Data-Driven Insights: Monitor key customer success metrics and proactively take measures to improve engagement and satisfaction. 

● Collaboration: Work closely with sales, product, and support teams to enhance overall customer experience and drive business growth. 

WHAT WILL YOU NEED TO SUCCEED? 

● Experience: 10+ years of experience in a Customer Success, Account Management, or Client Relations role in a B2B or SaaS environment. 

● Communication Skills: Exceptional verbal and written communication skills with the ability to engage and influence key stakeholders. 

● Client Handling Expertise: Proven track record of managing enterprise clients, resolving escalations, and driving business value. 

● Sales Acumen: Experience in upselling, cross-selling, and identifying new opportunities within existing accounts. 

● Problem-Solving Skills: Ability to think critically and address client concerns efficiently. ● Tech-Savvy: Familiarity with CRM tools and customer success platforms is a plus. 

● Team Handling: Experience in managing and mentoring a team to ensure high performance and effective client service. 

Marketing Executive

We are looking for a proactive and self-driven Marketing Executive to independently manage and execute end-to-end marketing activities. The role requires strong expertise in digital marketing along with exposure to offline and brand initiatives.

Key Responsibilities:

• Develop and execute quarterly and annual marketing plans.
• Manage PPC campaigns (Google Ads), SEO, and website optimisation.
• Drive lead generation and track campaign performance (CTR, CPC, CPA, ROI).
• Oversee content creation across digital and offline channels.
• Plan and execute exhibitions, events, and trade marketing activities.
• Coordinate lead management and work closely with the sales team.
• Conduct market research and prepare performance reports.

Requirements:

• 3–5+ years of marketing experience (preferably B2B).
• Strong knowledge of PPC, SEO, analytics, and CRM tools.
• Ability to independently manage marketing with high ownership.
• Excellent communication and coordination skills.
• Degree in Marketing, Business, Communications, IT, or related field.

CORE PHP (ERP/ CRM / HRMS EXPERTISE)

Looking for smart candidates who are highly resourceful and innovative in Developing ERP Applications

Must have, working experience in ERP Applications like Finance, Examinations, Fees, Admission, LMS, Lead generation, HR with Leave, and Payroll Management.

JOB REQUIREMENTS

• MIN 4-7 years of experience in CORE PHP
• Automating the system processes and developing the software products.
• Must be passionate to develop applications in PHP/MY SQL.
• Proficient in ajax ERP product development, PHP, MYSQL, database design, life cycle.
• Should be a quick learner and hardworking

JOB RESPONSIBILITY

• Build, identify and refactor quality features.
• Work productively with the team and feedback as required.
• Involve in a complete System Development Life Cycle.
• Developing ERP Applications and Software Products using Core Object-Oriented using PHP,MYSQL, AJAX, Angular 5
• Establish priorities, set objectives, and provide guidance.
• Align properly with the product owners and managers
• Contribute to developing an amazing team.

INTERVIEW PROCESS

Round 1

1. Introduction

2. MySQL-based questions

Round 2

Technical Round Details:

- We'll share an assignment during the Zoom meeting.

- You'll have 2-3 hours to complete the task based on the provided instructions and documents.

- After completion, our technical team will review your work.

QUALIFICATION

• B.Tech / B.E. Computers OR Diploma

WHATS' IN IT FOR YOU

We offer competitive salaries based on prevailing market rates. In addition to your introductory package, you can expect to receive the following benefits:

• Permanent WFH
• Learning and development opportunities
• PF benefits over and above the salaries

Benefit-Permanently Work from Home

Job Type: Full-time

Pay: 4LPA-7LPA Depend On Experience

Schedule:

• Day Shift (MONDAY-SATURDAY WORKING)
• Fluency in Hindi is Mandatory
• SCREEN SHARING IS MANDATORY DURING WORKING HOURS

• 3+ years of proven experience as a BDE in IT services / software development
• Strong understanding of web, mobile, cloud, and emerging technologies
• Hands-on experience with B2B sales, lead generation, and client handling
• Excellent communication, negotiation, and presentation skills
• Experience with platforms like LinkedIn Sales Navigator.
• Identify and generate new business opportunities through LinkedIn, email campaigns, and networking.
• Handle end-to-end sales cycle: lead generation, requirement gathering, proposal creation, negotiation, and closure
• Understand client requirements and coordinate with technical and delivery teams to propose suitable solutions
• Prepare and present proposals, pitch decks, and estimations
• Build and maintain strong relationships with clients, partners, and stakeholders
• Maintain accurate sales data, pipeline, and forecasting using CRM tools
• Achieve monthly and quarterly sales targets

Role Overview for CRM Manager:

We are looking for an experienced and data-driven CRM Manager to lead the end-to-end customer lifecycle strategy and execution. You will drive user retention, engagement, and monetization through scalable CRM initiatives across key verticals such as Puja, Chadhawa, and Astro. This role requires a strategic thinker with a hands-on attitude, strong analytical skills, and proven experience in managing CRM programs across channels and segments.

What will you do?

• Lead the CRM Lifecycle Strategy: Design and execute end-to-end CRM journeys — from onboarding to reactivation — across verticals like Puja, Chadhawa, and Astro.
• Build for Bharat Users: Craft communication that resonates with culturally rooted users across Tier 2/3+ cities, with language, tone, and timing that match local behavior and beliefs.
• Own CRM Channel Performance: Drive key metrics such as user activation, engagement, retention, and repeat usage across Push, SMS, WhatsApp, and Email.
• Manage & Scale a CRM Team: Mentor a small team of executives or specialists, setting up strong processes, review cycles, and a data-backed experimentation culture.
• Work Cross-Functionally: Collaborate with content, product, design, and tech to align CRM campaigns with product features, user intent, and festival or astrology calendars.
• Create Scalable Systems: Build dashboards, automate reports, and implement frameworks to track and scale CRM impact month-on-month.

Who You Are?

• 4–7 years of experience in CRM, lifecycle, or retention marketing, preferably in consumer apps
• Deep understanding of Indian users, especially from Tier 2/3+ cities — their behavior, language, and cultural context
• Strong grasp of CRM tools like WebEngage, MoEngage, Clevertap, or Braze
• Analytical mindset — comfortable with data, cohorts, funnel metrics, and A/B testing
• Creative communicator — able to craft messages that resonate emotionally and drive action
• Hands-on executor who can also think strategically and build scalable systems
• People manager with experience mentoring or managing a small team
• Cross-functional collaborator — works well with product, content, design, and tech
• Bias for action — thrives in fast-paced, high-ownership environments

Why AppsForBharat?

We’re not just another startup. We’re a movement. Here’s why you’ll love being a part of it:

● Competitive compensation and performance-based incentives.

● Ambitious work environment with opportunities for professional growth.

● Access to a vibrant network of professionals passionate about spirituality and technology. ● Health & Wellness Benefits to ensure your and your family’s well-being.

● A Serene, Pet-Friendly & Peaceful Office located in the heart of HSR Layout

The Business Development Manager is responsible for identifying new business opportunities, building client relationships, and increasing company revenue. The role focuses on lead generation, client acquisition, and expanding the company’s market presence.

Key Responsibilities:

• Identify and develop new business opportunities through calls, meetings, and networking
• Generate leads and convert them into long-term clients
• Meet potential clients to present company services or products
• Maintain strong relationships with existing customers
• Achieve monthly and quarterly sales targets
• Prepare proposals, quotations, and business presentations
• Conduct market research and analyze competitor activities
• Coordinate with internal teams for successful service delivery
• Maintain sales reports, pipeline data, and CRM updates

NOTE

ONLY COIMBATORE CANDIDATES.

Required Skills:

• Identify and bid on relevant custom development projects on Upwork 
• Analyze client requirements and prepare tailored proposals 
• Communicate with prospects, clarify scope, and build trust 
• Work closely with technical team for estimations & solutions 
• Negotiate pricing and close qualified deals 
• Focus on projects like: 
• Custom ERP 
• Custom CRM 
• SaaS platforms 
• Marketplace applications 
• Mobile App Development 
• Web Application Development 
• Maintain lead pipeline, follow-ups, and reporting 
• Ensure smooth project handover after closure 

Required Skills & Expertise:

• Minimum 3+ years of Upwork bidding experience in software development 
• Proven track record of closing Web& Mobile Applications, ERP / CRM / Marketplace / SaaS deals 
• Strong understanding of custom development (not CMS / website design) 
• Good understanding of technologies (not mandatory to code): 
• JavaScript 
• React 
• Node.js 
• PHP / Laravel 
• Android / iOS 
• Flutter 
• React Native 
• Excellent English communication (written & verbal) 
• Strong proposal writing, presentation & negotiation skills 
• Ability to understand business problems and map to technical solutions 
• Target-driven and self-motivated 

We are looking BDE Intern for our office ,good communication

6 months Intership

paid Intern

full time work time: 9:30 am to 6:30 pm

• Handle inbound and outbound sales calls
• Qualify leads and understand customer requirements
• Present Triochat’s features and benefits clearly
• Schedule and conduct product demos
• Follow up with prospects and close deals
• Maintain and update leads in CRM
• Collaborate with product and support teams to improve customer experience

Prior experience in SaaS sales or B2B sales (preferred)

About MyOperator:

MyOperator is a Business AI Operator, a category-leader that unifies WhatsApp, Calls, and AI-powered chat & voice bots into one intelligent business communication platform. Unlike fragmented communication tools, MyOperator combines automation, intelligence, and workflow integration to help businesses run WhatsApp campaigns, manage calls, deploy AI chatbots, and track performance — all from a single, no-code platform. Trusted by 12,000+ brands including Amazon, Domino's, Apollo, and Razorpay, MyOperator enables faster responses, higher resolution rates, and scalable customer engagement — without fragmented tools or increased headcount.

​

Job Overview:

We are looking for a target-oriented Account Manager to manage and grow a portfolio of small and mid-sized business clients at MyOperator. The primary responsibility of this role is to drive revenue through renewals, expansions, cross-sell and up-sell, while ensuring high customer satisfaction and minimal churn.

The ideal candidate will take complete ownership of assigned accounts, act as a trusted advisor to clients, and work closely with internal teams to resolve issues quickly and efficiently.

Key Responsibility Area:

• Revenue growth from existing accounts
• Timely renewals and contract retention
• Own end-to-end revenue responsibility for assigned accounts
• Account expansion through up-sell and cross-sell
• Churn reduction and risk mitigation
• High CRM hygiene and data accuracy
• Customer satisfaction and relationship management
• Customer CSAT, Social Media Reviews

Requirements:

• Graduate and over with excellent oral and written communication skills.
• At least 1-2 Year(s) of working experience in the related field is required for this position.
• Customer-first mindset 
• Advanced MS Excel skills.
• High sense of responsibility and reliability
• Proactive, self-driven, and result-focused
• Collaborative team player

Benefits:

• 5 days working with alternate Saturday
• 10:00 AM to 7:00 PM Working Hours
• Competitive fixed salary with performance-based incentives linked to revenue, renewals, and expansion
• Clear career growth path in Account Management and Customer Success
• Opportunity to work in a high-growth SaaS environment
• Recognition and rewards for top performers
• Health and wellness benefits as per company policy
• Paid leaves and holidays as per company policy

Exciting Opportunity at Eloelo: Join the Future of Social Media with India’s largest Live Streaming Platform

Are you ready to be a part of the dynamic world of live streaming? Look no further! Eloelo, an innovative Indian platform founded in February 2020 by ex-Flipkart veteran Saurabh Pandey, is on the lookout for passionate individuals to join our growing team in Bangalore.

About Us:

Eloelo stands at the forefront of the creator economy, live streaming - offering a unique blend of interactive experiences, including chatrooms, audio rooms. Our platform has successfully attracted audiences from all corners of India, providing a space for self expression, communities to thrive.

Recent Milestone:

In pursuit of excellence, Eloelo has secured a significant milestone by raising a Pre-Series B round of $22Mn in October 2023 from a diverse group of investors, including Kalaari, Griffin Gaming, Courtside Ventures, Lumikai & Waterbridge Ventures with a cumulative capital raise of over $37 Mn.

Why Eloelo?

• Be a part of a team that thrives on creativity and innovation in the live streaming.
• Build a new-age social network, almost like a digital third place that is safe, trusted & encourages interactivity
• Create at the intersection of RTC, AI, Audio/ Video, ML & Chat which empowers creators to grow and monetize their presence
• Working with a world class team, high performance team that constantly pushes boundaries and limits , redefines what is possible 
• Fun and work at the same place with amazing work culture , flexible timings and vibrant atmosphere

Responsibilities:

• Develop an in-depth comprehension of customer segments and their distinctive behaviors through data science and analytical insights.
• Take charge of the entire customer journey, from inception to completion, while maintaining accountability for its effectiveness.
• Utilise global product knowledge and customer insights to identify user needs, generating actionable data-driven recommendations for product enhancement.
• Collaborate across departments, including product, design, business, and brand marketing, to devise and execute growth strategies rooted in data analysis.
• Employ continuous experimentation to enhance value propositions and streamline execution processes.
• Drive monthly customer key performance indicators (KPIs) such as acquisition, churn reduction, activation, and revenue growth.
• Proactively identify and rectify marketing funnel issues to mitigate and minimize customer churn.
• Foster cross-functional collaboration with teams spanning design, engineering, marketing, and data analytics to ensure seamless product initiative delivery.

Core Competencies, Knowledge and Experience:

• 3-5 years relevant experience in leading and driving customer funnel initiatives
• Proven track record of successful growth campaigns
• Expertise with CRM tools such as CleverTap, MoEngage, Hubspot etc
• Expertise with analytical tools for marketers such as Google Analytics, Mixpanel, Appsflyer, Adjust etc
• Being comfortable with working in a dynamic and diverse work environment
• Highly analytical thinking and ability to analyze and interpret wide variety of data
• Ownership and self-driven mindset

Job Summary

We are seeking an experienced and dynamic Sales Manager to lead and grow our Cold Chain Solutions business. The ideal candidate will be result-oriented, comfortable with field sales, and capable of managing client relationships while handling challenging situations with professionalism.

Key Responsibilities-

Develop and implement effective sales strategies for cold chain solutions

Identify and generate new business opportunities while managing key client accounts

Conduct regular field visits to understand customer requirements and provide suitable solutions

Prepare sales reports, forecasts, and presentations using MS Excel and other reporting tools

Coordinate with internal teams to ensure smooth execution of projects and timely delivery

Handle critical customer situations and objections in a professional and solution-driven manner

Achieve assigned sales targets and contribute to overall business growth

Required Qualifications & Experience-

Minimum 2 years of experience in sales, preferably in cold chain, refrigeration, logistics, or related industries

Strong communication, negotiation, and presentation skills

Good working knowledge of MS Excel and basic sales reporting

Ability to work under pressure and manage critical situations effectively

Willingness to travel for regular field visits

Preferred Candidate Profile

Male/Female candidates are welcome

Candidate should be based in Goregaon, Mumbai, or willing to commute

As a Customer Support Representative, you will be the first point of contact for customers reaching out via IVR (inbound calls), chat, and email. You will be responsible for resolving customer issues within defined SLAs, delivering a high-quality customer experience, and proactively identifying upsell or cross-sell opportunities.

This role is performance-driven, with clear KRAs and KPIs focused on resolution speed, ownership, customer satisfaction, and proactive support.

Key Responsibilities

1. Customer Issue Resolution & Productivity:

• Handle inbound calls, chats, and email tickets professionally and efficiently.
• Ensure accurate ticket creation and categorisation in the CRM for every interaction.
• Resolve customer issues within defined SLAs (majority within 4 business hours).
• Maintain high First Contact Resolution (FCR) for IVR and quick First Response Time (FRT) for chat.
• Maintain high availability and responsiveness during assigned shifts.

2. Customer Experience & Satisfaction:

• Deliver a positive, empathetic, and solution-oriented experience on every interaction.
• Maintain high CSAT scores by setting correct expectations and closing issues completely.
• Ensure customers clearly understand the resolution provided before closing tickets.

3. Ownership & Accountability:

• Take end-to-end ownership of assigned tickets until closure.
• Avoid unnecessary escalations by resolving issues at first touch wherever possible.
• Proactively follow up on pending cases and ensure closure within SLA.
• Escalate only when required, with complete context and documentation.

4. Revenue Signals, Cross-sell & Proactiveness:

• Identify and share qualified upsell, cross-sell, or referral opportunities during customer interactions.
• Highlight relevant MyOperator products or features based on customer needs.
• Share opportunities clearly with the Account Manager via CRM or defined processes.

5. Process Adherence & CRM Hygiene:

• Follow defined support processes, workflows, and communication guidelines.
• Ensure accurate and timely updates in CRM for all tickets and interactions.
• Participate in new process rollouts, tool adoption, and team initiatives.

Skills & Competencies:

Must-Have Skills:

• Strong verbal and written communication skills (English required; Hindi/regional language is a plus).
• Customer-first mindset with problem-solving ability.
• Ability to multitask across calls, chat, and tickets.
• Comfortable working with CRM tools and support dashboards.
• Willingness to work in shifts, including weekends if required.

Good-to-Have:

• Prior experience in B2B SaaS, telecom, or customer support roles.
• Experience handling chat or omnichannel support.
• Basic understanding of CRM or cloud communication platforms.

Behavioural Expectations:

• Ownership-driven: sees problems through to closure.
• Process-oriented but customer-centric.
• Comfortable working with targets, SLAs, and scorecards.
• Open to feedback, coaching, and continuous improvement.
• Team player who collaborates well with TLs and Account Managers.

Job Summary

We are looking for a driven and result-oriented Sales Executive to promote and sell our EdTech products and services. The ideal candidate will be responsible for generating leads, converting prospects into customers, and building long-term relationships with students, parents, schools, or institutions.

Key Responsibilities

• Identify and generate new sales leads through calls, emails, field visits, and digital platforms
• Counsel students/parents or institutional clients on suitable courses and solutions
• Achieve monthly and quarterly sales targets
• Conduct product demonstrations and presentations (online/offline)
• Follow up with leads and maintain a strong sales pipeline
• Maintain accurate records of customer interactions in CRM
• Collaborate with marketing and academic teams to improve conversions
• Handle customer queries and resolve concerns professionally
• Stay updated with EdTech products, course offerings, and industry trends

Required Skills & Qualifications

• Bachelor’s degree in any discipline (MBA in Sales/Marketing is a plus)
• 0–3 years of experience in sales (EdTech experience preferred)
• Excellent communication and interpersonal skills
• Strong negotiation and persuasion abilities
• Target-driven and self-motivated mindset
• Comfortable with calling, follow-ups, and CRM tools
• Ability to work in a fast-paced, performance-driven environment

Preferred Skills

• Experience in B2C/B2B EdTech sales
• Knowledge of online learning platforms and digital education
• Experience handling students, parents, or institutional clients

We're looking for an experienced Zoho Developer (2-4 years) to join our team! You'll work with internal teams to understand business requirements, configure and customize Zoho apps, and deliver end-to-end solutions. You'll also provide support, troubleshoot issues, and guide junior team members. Required skills include hands-on experience with Zoho Creator, CRM, Flow, Books, Analytics, and more, plus strong problem-solving and communication skills. Experience in client-facing roles and managing multiple projects is a plus.

About MyOperator:

MyOperator is a Business AI Operator, a category-leader that unifies WhatsApp, Calls, and AI-powered chat & voice bots into one intelligent business communication platform. Unlike fragmented communication tools, MyOperator combines automation, intelligence, and workflow integration to help businesses run WhatsApp campaigns, manage calls, deploy AI chatbots, and track performance — all from a single, no-code platform. Trusted by 12,000+ brands including Amazon, Domino's, Apollo, and Razorpay, MyOperator enables faster responses, higher resolution rates, and scalable customer engagement — without fragmented tools or increased headcount.

Why This Role Matters:

As a Business Consultant, you’ll be the face of MyOperator for potential clients. You will understand their challenges, recommend the right solutions, and directly contribute to revenue growth. Ideal for someone who loves consultative selling and wants to accelerate their career in tech/SaaS sales.

What You Will Do:

• Engage with inbound & outbound leads to identify business needs and pain points
• Recommend MyOperator solutions and drive revenue through consultative selling
• Conduct discovery calls and schedule product demos with key decision-makers
• Maintain structured lead pipelines using CRM tools (HubSpot / Zoho / Salesforce)
• Work closely with sales, marketing & product teams to improve outreach strategies
• Keep track of industry trends and identify new opportunities
• Consistently meet and exceed monthly/quarterly sales targets

What We’re Looking For:

• 1–4 years of experience in Sales, Business Development, Consulting, or Lead Generation
• Understanding of B2B or SaaS/IT sales processes
• Strong communication, listening, and problem-solving skills
• Comfortable with LinkedIn outreach, email communication & CRM tools
• A self-starter with a consultative approach and a drive to learn and close deals

Bonus Points If You Have:

• Prior SaaS sales or business consulting experience
• Familiarity with solution-based/consultative selling
• Ability to analyze lead data and optimize conversion funnels

What You’ll Get:

• Competitive salary + high performance-based incentives
• Work with a rapidly growing SaaS company shaping the future of AI-led communication
• Continuous learning, upskilling & mentorship from industry experts
• Clear growth path to senior sales roles.
• A collaborative, high-energy work environment

About Us

We are a growing software solutions company focused on providing innovative CRM and business automation products to clients across industries. Join our dynamic sales team and start your career in tech-driven sales!

Job Description

We are looking for an enthusiastic Sales Executive to promote our software solutions and generate leads. The ideal candidate should have good communication skills, confidence while speaking with clients, and a keen interest in technology and sales.

Key Responsibilities

• Make outbound calls to prospective clients to introduce our software products.
• Understand client needs and explain relevant software features and benefits.
• Maintain a database of leads and follow up systematically.
• Schedule product demos for the sales team.
• Achieve daily/weekly call and lead targets.

Required Skills

• Excellent verbal communication in English and Hindi.
• Basic computer knowledge (MS Office, CRM tools preferred).
• Strong persuasion and listening skills.
• Positive attitude and willingness to learn.

Qualifications

• Minimum: 12th pass / Graduate in any discipline.
• Freshers with a passion for sales are highly encouraged to apply!

Job Types: Full-time, Permanent, Fresher

Work Location: In person

- Responsible to lead a team of contact center resources and ensure effective service level adherence through timely and accurate resolution of advisor and client queries daily

- Coach phone agent performance via e-mail, phone, and face to face interactions regarding policies and procedures, system knowledge & customer service skills. Be responsible for field questions/escalations with in-bound calls and facilitate call-backs, as needed

- Partner with Human Resources and functional Leaders to formulate career progression / employee development plans

- Provide Leadership guidance and motivate team members to improve/sustain performance through effective coaching and mentoring techniques, individually through periodic 1-0-1 meetings, and also at a team level through regular huddles and team meetings

- Perform quality review functions for the team, including real time and recorded call monitoring sessions and end to end error checking, reporting, and validation through the appropriate channels

- Share quality results with phone agents and leader, identify gaps and facilitate trainings. Serve as a mentor to provide agents with feedback to improve their overall performance

- Coaching team members at all levels; development of poor performers whilst also inspiring top performers.

- Assist in customer service-related, business-driven, process improvement initiatives, or related projects to provide subject matter expertise, as well as serve as a resource to less-experienced customer service team members, as necessary

- Participate in business-driven projects and initiatives

- Understanding of metrics and ability to speak to spikes in volume and other outlier issues.

- Manage team s daily work volumes and transactions accurately, within established deadlines, and in accordance with existing policies and procedures.

-Shrinkage & Attrition management

-Improving customer experience by working cross functionally to optimize planning, staffing, performance management, quality, training.

Conduct offline training sessions on Digital Marketing topics.

Prepare and share training materials, assignments, and case studies.

Guide students through hands-on activities and real-world marketing projects.

Assess student performance and provide constructive feedback.

Ensure engaging, interactive, and practical classroom sessions.

Position: Insights Manager

Location: Gurugram (Onsite)

Experience Required: 4+ Years

Working Days: 5 Days (Mon to Fri)

About the Role

We are seeking a hands-on Insights Manager to build the analytical backbone that powers decision-making. This role sits at the centre of the data ecosystem, partnering with Category, Commercial, Marketing, Sourcing, Fulfilment, Product, and Growth teams to translate data into insight, automation, and action.

You will design self-running reporting systems, maintain data quality in collaboration with data engineering, and build analytical models that directly improve pricing, customer experience, and operational efficiency. The role requires strong e-commerce domain understanding and the ability to move from data to decisions with speed and precision.

Key Responsibilities

1. Data Platform & Governance

• Partner with data engineering to ensure clean and reliable data across Shopify, GA4, Ad platforms, CRM, and ERP systems
• Define and maintain KPI frameworks (ATC, CVR, AOV, Repeat Rate, Refunds, LTV, CAC, etc.)
• Oversee pipeline monitoring, QA checks, and metric documentation

2. Reporting, Dashboards & Automation

• Build automated datamarts and dashboards for business teams
• Integrate APIs and automate data flows across multiple sources
• Create actionable visual stories and executive summaries
• Use AI and automation tools to improve insight delivery speed

3. Decision Models & Applied Analytics

• Build models for pricing, discounting, customer segmentation, inventory planning, delivery SLAs, and recommendations
• Translate analytics outputs into actionable playbooks for internal teams

4. Insights & Actionability

• Diagnose performance shifts and identify root causes
• Deliver weekly and monthly insight-driven recommendations
• Improve decision-making speed and quality across functions

Qualifications & Experience

• 4–7 years of experience in analytics or product insights (e-commerce / D2C / retail)
• Strong SQL and Python skills
• Hands-on experience with GA4, GTM, and dashboarding tools (Looker / Tableau / Power BI)
• Familiarity with CRM platforms like Klaviyo, WebEngage, or MoEngage
• Strong understanding of e-commerce KPIs and customer metrics
• Ability to communicate insights clearly to non-technical stakeholders

What We Offer

• Greenfield opportunity to build the data & insights platform from scratch
• High business impact across multiple functions
• End-to-end exposure from analytics to automation and applied modelling
• Fast-paced, transparent, and collaborative work culture

We are looking for an energetic D2C Sales Associate to drive direct sales and manage customer relationships. You will be the face of our brand, helping customers discover our healthy, Sattvic product range.

Key Responsibilities

• Drive Sales: Manage incoming leads and drive conversions through WhatsApp, phone, and direct channels.
• Customer Engagement: Educate customers on our product benefits (Sattvic, preservative-free, millet-based) and recommend the right products (e.g., Utsav Packs, Upvas Packs).
• Order Management: Oversee the end-to-end order process from inquiry to delivery coordination, ensuring a seamless customer experience.
• Feedback: Gather customer feedback to help improve our offerings and service.

Requirements

• 1-2 years of experience in D2C sales, retail, or customer support (Food/FMCG background is a plus).
• Strong communication skills (English & Telugu preferred).
• Basic proficiency in Excel/Google Sheets for tracking orders.
• Passion for healthy, traditional food products.

As a Lead generation consultant,you will be responsible for developing, implementing, and optimizing multi-channel lead generation campaigns to build a robust pipeline for our sales team. You will demonstrate market understanding of the Talent/Capability Development (learning/e-learning, custom learning, localization, and translation) services/produts and markets and will be adept at customer engagement. This role demands a candidate with analytical prowess to interpret data and drive decisions, coupled with strong collaboration skills to work effectively with sales and marketing.

• Lead Generation Strategy Development: Define and implement comprehensive lead generation strategies encompassing learning/e-learning, localisation, and translation services, aligning with overall sales and marketing objectives. This includes identifying target audiences, understanding their needs, and determining the most effective channels to reach them.

•    Multi-Channel Campaign Management: Plan, execute, and optimize lead generation campaigns across various online and offline channels. This includes digital marketing (SEO/SEM, content marketing, social media marketing, email marketing, webinars, online advertising) and outbound activities (targeted outreach, industry events, networking).

•    Content Strategy Collaboration: Work closely with the marketing team to develop compelling content that attracts and converts target prospects for learning/e-learning, localisation, and translation products/services.

•    Marketing Automation and CRM Management: Utilize marketing automation platforms and CRM systems to manage lead generation processes, track campaign performance, nurture leads, and ensure seamless handoff to the sales team.

•    Performance Monitoring and Analysis: Track, measure, and analyze the performance of lead generation campaigns using relevant metrics. Provide regular reports and insights to the sales and marketing teams, recommending optimizations for improved results.

•    Collaboration with Sales: Work closely with the Sales Manager and sales team to understand their needs, ensure lead quality, and optimize the lead-to-opportunity conversion process for learning/e-learning, localisation, and translation products/services.

•    Market Research and Competitive Analysis: Conduct ongoing market research to identify new lead generation opportunities, understand industry trends in learning/e-learning, localisation, and translation, and analyze competitor activities.

•    Budget Management: Manage the lead generation budget effectively, ensuring optimal ROI on marketing and outreach activities.

•    Vendor Management: Manage relationships with external vendors or agencies supporting lead generation efforts.

•    Staying Updated: Keep abreast of the latest trends and best practices in lead generation, digital marketing, and sales enablement for learning/e-learning, localisation, and translation product/service-based industries.

Bachelor's degree in Marketing, Business Administration, or a related field.

•    Minimum of 8-10 years of experience in pre-sales/lead generation, preferably in the learning/e-learning, localisation, and translation industry or a related technology sector.

•    Proven track record of success in developing and executing lead generation strategies, preferably with experience in the B2B sector.

•    Experience in generating leads for technology products, SaaS solutions, or service-based offerings is highly desirable.

•    Familiarity with the learning/e-learning, localisation, and translation industries is a significant advantage.

•    Strong understanding of digital marketing principles and channels.

•    Experience with marketing automation platforms and CRM systems.

•    Excellent analytical skills and the ability to interpret data to drive decisions.

•    Strong project management and organizational skills.

•    Excellent written and verbal communication skills.

•    Ability to work independently and collaboratively within a team environment.

•    Proactive, results-oriented, and data-driven approach. 

•    Willingness to travel as required by business.

•    Deep understanding of AGILE methodologies and extensive experience working within a learning, educational technology, or complex content delivery environment.

Strong Senior Solutions Engineer (Pre-Sales) Profile

Mandatory (Experience 1) – Must have 5+ years of relevant experience in pre-sales solution engineering in a B2B SaaS environment

Mandatory (Experience 2) – Must have hands-on experience conducting technical discovery sessions, client demos, and proof-of-concepts (POCs) with enterprise or mid-market clients

Mandatory (Experience 3) – Must have experience in solutioning, configuring, and implementing techical demos of SaaS products

Mandatory (Experience 4) – Must have strong understanding of APIs and SaaS architecture

Mandatory (Company) - B2B SaaS

Mandatory (Graduation Year): Candidates should have graduated in 2018 or before.

Mandatory (CTC) - Candidates current CTC should not be less than 20L.

Company Description

MyOperator is a Business AI Operator, a category-leader that unifies WhatsApp, Calls, and AI-powered chat & voice bots into one intelligent business communication platform. Unlike fragmented communication tools, MyOperator combines automation, intelligence, and workflow integration to help businesses run WhatsApp campaigns, manage calls, deploy AI chatbots, and track performance — all from a single, no-code platform. Trusted by 12,000+ brands including Amazon, Domino's, Apollo, and Razorpay, MyOperator enables faster responses, higher resolution rates, and scalable customer engagement — without fragmented tools or increased headcount.

Role Overview

We are seeking a high-performing Sales Team Leader to lead and manage a team of sales consultants. This role is responsible for driving team performance, ensuring process adherence, and meeting revenue goals with a strong focus on consultative selling. If you have a strong sales background, leadership experience, and a passion for growing people and revenue together, we’d love to meet you.

Key Responsibilities:

• Lead, manage, and mentor a team of inbound Business Consultants to achieve monthly revenue targets.
• Conduct daily stand-ups, pipeline discussions, and deal reviews to ensure effective conversion.
• Monitor individual performance through CRM dashboards and ensure process adherence.
• Track and report key performance metrics (calls, demos, closures, revenue).
• Drive team performance for consistent achievement of MRR and closure numbers.
• Ensure timely and high-quality follow-ups with all inbound leads.
• Support team members in deal negotiation, closure, and retention of key customers.
• Identify skill gaps and work with L&D to enhance sales capability and product knowledge.
• Conduct regular role-plays, feedback sessions, and performance improvement discussions.

Qualifications

• Experience: 3–6 years in B2B Inside Sales / SaaS Sales with at least 2 years of proven experience in leading a sales team.
• Must Have: Prior experience in handling inbound sales processes and achieving monthly revenue targets.
• Strong understanding of CRM systems (preferably Zoho or similar).
• Excellent communication, analytical, and leadership skills.
• High ownership mindset with the ability to drive results under pressure.
• Experience in cloud telephony, SaaS, or communication technology will be an added advantage.

Additional Information

• High-growth work environment
• Fixed salary + attractive performance incentives
• Opportunity to work on impactful SaaS solutions

We are seeking a high-performing Senior Business Development Associate (Sr. BDA) to drive enrollments and revenue growth for our EdTech offerings. The ideal candidate will have strong experience in consultative sales, lead conversion, and customer engagement, with the ability to independently manage the complete sales cycle.

Key Responsibilities

• Handle high-quality inbound and outbound leads and convert them into enrollments
• Conduct detailed counseling sessions to understand learner goals and recommend suitable programs
• Drive end-to-end sales cycle: lead engagement, follow-ups, objection handling, and closures
• Consistently achieve and exceed monthly revenue and enrollment targets
• Maintain accurate data in CRM and ensure timely follow-ups
• Build strong rapport with students, working professionals, and parents
• Support junior BDAs through guidance, best practices, and on-call assistance
• Coordinate with marketing, operations, and academic teams to ensure seamless learner onboarding
• Provide market feedback and insights to improve sales strategies and offerings

Eligibility & Requirements

• 2–5 years of experience in Inside Sales / Business Development / Education Counseling
• Prior experience in EdTech, BFSI, Telecom, or high-ticket sales preferred
• Strong track record of meeting or exceeding sales targets
• Excellent communication skills in English and Hindi (additional languages are a plus)
• Comfortable working in a target-driven, fast-paced environment
• Experience using CRM tools and sales dashboards

Skills Required

• Advanced sales and negotiation skills
• Strong objection-handling and closing abilities
• Customer-centric and solution-oriented approach
• Time management and pipeline ownership
• Leadership mindset and mentoring capability

We are looking for energetic and motivated Business Development Associates to join our growing EdTech team. This role is ideal for fresh graduates who are passionate about sales, education, and building customer relationships. You will be responsible for connecting with prospective learners, understanding their needs, and guiding them toward suitable learning programs.

Key Responsibilities

• Reach out to prospective students and parents via outbound/inbound calls, WhatsApp, and emails
• Understand learner requirements and recommend relevant courses or programs
• Clearly explain course features, benefits, pricing, and enrollment process
• Follow up with leads and maintain a structured sales pipeline
• Achieve daily/weekly/monthly enrollment targets
• Maintain accurate records of interactions in CRM systems
• Coordinate with internal teams (counseling, operations, marketing) to ensure smooth onboarding
• Build long-term relationships with learners for repeat and referral business

Eligibility & Requirements

• Freshers are welcome (graduates / final-year students can apply)
• Any graduate (BBA, B.Com, BA, B.Sc, B.Tech, etc.)
• Strong communication skills in English and Hindi (additional languages are a plus)
• Willingness to work in a target-driven sales environment
• Basic knowledge of sales, customer handling, or EdTech is an advantage (training will be provided)
• Comfortable with calling, follow-ups, and objection handling

Skills Required

• Excellent verbal communication & interpersonal skills
• Persuasion and negotiation abilities
• Customer-focused mindset
• Time management and discipline
• Willingness to learn and grow in a fast-paced startup environment

Date posted: January 22, 2026

Pay: ₹10,000.00 - ₹15,000.00 per month

Job description:

*Role Overview*

The Support Executive will act as the first point of contact for Jupsoft clients, providing prompt assistance, resolving day-to-day issues, and ensuring a smooth user experience with our ERP, CRM, and LMS products. The role requires excellent communication skills, problem-solving ability, and a strong customer-first approach.

*Key Responsibilities*

1. Handle customer queries via phone, email, chat, or ticketing system.

2. Provide timely solutions for user-level issues such as login, permissions, password resets, and navigation support.

3. Log, track, and close tickets while maintaining SLA compliance.

4. Escalate unresolved or complex issues to higher-level support when needed.

5. Maintain accurate documentation of issues and resolutions.

6. Assist clients in using ERP/CRM/LMS modules effectively.

7. Share product updates, FAQs, and knowledge base content with clients.

8. Contribute feedback on recurring issues to improve product quality and support processes.

*Requirements*

1. Proficiency in English (written and spoken).

2. Willingness for Travelling

3. Strong interpersonal and communication skills.

4. Ability to handle day-to-day client tickets with patience and empathy.

5. Customer-first attitude with focus on satisfaction.

6. Analytical and problem-solving skills.

7. Exposure to School ERP/CRM/LMS is an added advantage.

8. Required Experience- 1 year

Job Type: Full-time

Experience:

• Customer support: 1 year (Preferred)

Language:

• English (Required)

Willingness to travel:

• 50% (Required)

Work Location: In person

Job Details

- Job Title: Associate Lead Designer

- Industry: Consulting & Technology

- Experience Required: 6-8 years

- Working Days: 5 days/week

- Job Location: Bengaluru

- CTC Range: Best in Industry

Review Criteria

• Strong Product / UI/UX Designer Profile
• 6+ years of professional experience in UI/UX or Product Design
• 2+ years of experience leading and mentoring design teams, including providing feedback, guiding workflows, and elevating junior designers’ capabilities
• (Design Systems & Hands-On Skills): Must have strong hands-on experience with scalable design systems for web and mobile platforms and be highly proficient in Figma
• (Client & Stakeholder Management): Must have direct client or stakeholder-facing experience, able to communicate design concepts persuasively and collaborate throughout the project lifecycle
• (Portfolio): Must have a strong, well-curated portfolio demonstrating end-to-end product design work, including user research, interaction design, visual design, and measurable impact on product outcomes
• Must have excellent communication and storytelling abilities to present complex design ideas clearly to clients, stakeholders, and teams
• Must have Bachelor’s or Master’s in Design or equivalent

Role & Responsibilities

We’re looking for an Associate Lead Designer who excels at balancing creative vision with practical execution, guiding teams & delivering exceptional results.

If you thrive on transforming complex challenges into elegant solutions, mentoring fellow designers & building strong client relationships, this is your opportunity to shine. Your leadership will directly fuel the company’s creative excellence, client satisfaction & industry reputation.

Your Purpose to the Team:

• Act as the bridge between senior leadership, design teams & clients to ensure alignment
• Drive creative excellence across multiple projects while maintaining consistency & quality
• Collaborate with client across all phases of the project
• Translate business & user needs into innovative design solutions that deliver measurable results across web, mobile etc.
• Balance creative vision with practical constraints to ensure timely & effective project delivery
• Elevate the skills & capabilities of junior designers
• Foster a culture of design thinking, continuous improvement & creative problem-solving

What You’ll Own & Drive:

• Strategic design direction & execution across assigned projects, ensuring alignment with client objectives & brand guidelines
• Collaboration with clients throughout project lifecycles, from discovery to delivery
• User research initiatives that inform design decisions & create intuitive, user-centered experiences via information architecture, user stories, product designs, etc.
• Mentorship programs for junior designers, including regular feedback sessions & skill development plans
• Cross-functional teamwork that integrates design solutions seamlessly with development & marketing efforts
• Quality assurance processes for all design deliverables, maintaining high standards while meeting deadlines
• Implementation of design best practices, emerging trends & innovative approaches that differentiate our work
• Development of design systems & reusable components that improve efficiency & consistency
• Team productivity & morale through effective resource allocation, workflow optimization & positive leadership

Ideal Candidate

• 6+ years of professional design experience with 2+ years leading design teams in fast-paced environments
• Ability to balance creative excellence with business objectives & technical constraints
• Deep expertise in user research techniques, accessible design, design systems, prototyping design tools.
• Strong client relationship management skills with the ability to present design concepts persuasively
• Experience in mentoring junior designers & contributing to their professional growth
• Excellent communication & storytelling abilities that can translate complex ideas into compelling narratives
• Collaborative approach that values diverse perspectives & fosters inclusive design practices

About MyOperator:

MyOperator is a Business AI Operator, a category-leader that unifies WhatsApp, Calls, and AI-powered chat & voice bots into one intelligent business communication platform. Unlike fragmented communication tools, MyOperator combines automation, intelligence, and workflow integration to help businesses run WhatsApp campaigns, manage calls, deploy AI chatbots, and track performance — all from a single, no-code platform. Trusted by 12,000+ brands including Amazon, Domino's, Apollo, and Razorpay, MyOperator enables faster responses, higher resolution rates, and scalable customer engagement — without fragmented tools or increased headcount.

Role Overview:

We are seeking a high-performing Sales Team Leader to lead and manage a team of sales consultants. This role is responsible for driving team performance, ensuring process adherence, and meeting revenue goals with a strong focus on consultative selling. If you have a strong sales background, leadership experience, and a passion for growing people and revenue together, we’d love to meet you.

Key Responsibilities:

1. Lead, manage, and mentor a team of inbound Business Consultants to achieve monthly revenue targets.

2. Conduct daily stand-ups, pipeline discussions, and deal reviews to ensure effective conversion.

3. Monitor individual performance through CRM dashboards and ensure process adherence.

4. Track and report key performance metrics (calls, demos, closures, revenue).

Revenue & Process Ownership:

1. Drive team performance for consistent achievement of MRR and closure numbers.

2. Ensure timely and high-quality follow-ups with all inbound leads.

3. Support team members in deal negotiation, closure, and retention of key customers.

Training & Development:

1. Identify skill gaps and work with L&D to enhance sales capability and product knowledge.

2. Conduct regular role-plays, feedback sessions, and performance improvement discussions.

Requirements:

1. Experience: 4–6 years in B2B Inside Sales / SaaS Sales with at least 2 years of proven experience in leading a sales team.

2. Must Have: Prior experience in handling inbound sales processes and achieving monthly revenue targets.

3. Strong understanding of CRM systems (preferably Zoho or similar).

4. Excellent communication, analytical, and leadership skills.

5. High ownership mindset with the ability to drive results under pressure.

6. ​Experience in cloud telephony, SaaS, or communication technology will be an added advantage.

Benefits:

1. High-growth work environment

2. Fixed salary + attractive performance incentives

3. Opportunity to work on impactful SaaS solutions

Job Details

- Job Title: Associate Director - Customer Success

- Industry: Healthcare

- Experience Required: 6-8 years

- Working Days: 5 days/week

- Function: Operations

- Job Location: Mumbai

- CTC Range: Best in Industry

Required Skills: Excellent Communication Skills, Team Leadership, Client Relationship Management, Cross functional collaboration, Analytical Skills, Customer Success Strategy

Criteria:

• Candidate should have minimum 6 years of client-facing experience.
• Candidate should have experience in a SaaS Business Model or Health-tech domain.
• Candidate should have worked on B2B model.
• Candidate should have experience from SAAS or B2B companies.
• Candidate must have minimum 2 years of experience in managing and leading teams.
• Proven experience in Customer Success lifecycle management from pre-launch to renewal.
• Candidate must have Target driven approach and mindset to achieve business targets and defined growth objectives
• Candidate should have experience in cross-selling and up-selling.
• Strong client relationship management and stakeholder engagement skills
• Experience in collaborating effectively with cross-functional teams (Sales, Marketing, Product, Operations)
• Strong communication, analytical, and problem-solving skills

NOTE:

Any Manager / Sr. Manager candidate can work for this role.

Description

Job Description

We are seeking a dynamic and results-oriented Associate Director - Customer Success to join our team. A key, client-facing role that needs high energy and passion for growing business and making an impact by building strong relationships with the clients, winning their trust, and position of influence by being their consultant.

Manage our esteemed clients throughout the lifecycle starting from pre-launch to renewal by maintaining and ensuring a strong and trusting relationship. Ready to work in a dynamic work environment with highly energetic and passionate colleagues with aggressive goals and targets. Be the bridge and the only source of information exchange between the client and the organization. Own complete responsibility for the business by ensuring to Maintain client satisfaction through governance meetings regularly.

Grow business by influencing the clients in upgrading their product/features/offerings. Ensure client retention year-on-year. Coordinate seamlessly with internal stakeholders for ensuring successful execution and meeting client's expectations.  Generating reports and sharing executive summaries internally and externally based on business demand.

A successful applicant:

A passion for establishing long-lasting, and trusting relationships, a sound ability to forecast the client's needs, and the ability to encourage the client to upgrade their benefits. Retain clients and ensure their satisfaction.

Responsibilities:

• Lead a high-performing team that works collaboratively with other supporting team members

• Achieve quarterly goals and growth objectives defined under OKRs

• Coach your team in analyzing opportunities be the catalyst in business growth

• Mobilize and enable your team in solving problems for customers and help them achieve their business objectives

• Collaborate cross-functionally with Sales, Marketing, Product, and Operations teams seamlessly to achieve customer satisfaction 

Requirements:

• MBA degree or equivalent practical experience

• A mini. of 6 years of client-facing experience working in a SAAS Business Model/Health-tec

• A mini. of 2 years of experience in managing teams

• Experience in collaborating with cross-functional teams

• Engage with and influence leadership with excellent communication skills, analytical and problem-solving skills

Benefits About Company: 

Join the fastest-growing health benefits platform in India. Company is a Series B funded startup, Operating in one of the few industries with tailwinds from COVID-19. We are at the intersection of health & insure-tech, targeting South East Asia's multi-billion-dollar corporate health benefits market. Trusted by 100s of companies like LinkedIn, Nike, Netflix, Airbnb, S&P Global, Dmart etc., our predictive and personalized platform helps employers administer their health benefits efficiently, reduce health care costs by 20% and increase employees' engagement. Recognized for our innovations by NASSCOM (10 most innovative start-ups), Google for startups. 

• Be part of a successful, high-growth B Series-funded startup with patented technology
• Work at the forefront of cutting-edge health-tech innovation
• Trusted by 1000+ companies across industries
• Dynamic startup culture with a flat hierarchy and a “fast fail, fast learn” approach
• Attractive compensation with lucrative performance-based incentives
• ESOPs and rapid career growth with opportunities for multiple promotions in a year
• 360-degree appraisal process for holistic performance feedback
• Direct reporting to top management for high-impact exposure
• Comprehensive medical benefits, fitness-sponsored perks including Gym, Yoga, Zumba, and more

Must-Have Skills

• 1–5 years experience in Customer Success, Account Management, or SaaS Support
• Strong written & spoken English
• Comfort working with dashboards, data, and tools
• Ability to explain technical concepts in simple business language
• High ownership mindset — “this customer is mine”

Good to Have

• Experience with SaaS products in CX, CRM, MarTech, or Local SEO
• Familiarity with Google Business Profile, reviews, or WhatsApp APIs
• Experience handling multi-location or enterprise customers
• Basic understanding of APIs, integrations, or data sync issues

JOB DETAILS:

Job Role: Assistant Manager / Manager - Retention Marketing

Industry: FMCG

Function: Marketing

Working Day: 5

Work Mode: ONSITE

Salary: Best in Industry

Experience: 3-6 years

Location: Gurgaon

Required Skills: Email Marketing, Retention Marketing

Criteria:

1.The candidate must be currently working in or have previously worked with a D2C startup only

2. The candidate must have 3–6 years of experience only in retention, lifecycle, or CRM marketing.

3. The candidate must have hands-on experience executing CRM campaigns across Email, WhatsApp, SMS, and Push Notifications.

4. The candidate must have built and optimized customer journeys, cohorts, and segmentation within a CRM or marketing automation platform.

5. The candidate must be available for a face-to-face (in-person) interview.

6. The candidate must be currently based in Delhi/NCR only.

7. Only Female candidates are applicable for this role. 

Description

Role Overview: -

We are looking for a Retention Marketing professional who will own the customer lifecycle post-acquisition. The role focuses on improving repeat purchase rate, customer lifetime value (LTV), and reducing churn through data-driven retention strategies across multiple owned channels.

Key Responsibilities: -

• Own end-to-end retention and lifecycle marketing for D2C / e-commerce customers
• Design and execute email, WhatsApp, SMS, push notification campaigns
• Build and optimize customer journeys, cohorts, and segmentation
• Improve repeat rate, LTV, frequency, and retention KPIs
• Plan and execute loyalty programs, referrals, and win-back campaigns
• Collaborate with performance, product, and tech teams for funnel optimization
• Analyze customer behavior and run A/B tests for messaging, offers, and timing
• Own CRM dashboards and reporting on retention metrics

Relationship Manager – Insurance Sales.

• Identifying, recruiting, and onboarding new agents - POSP, ensuring they meet company standards and are properly trained. 
• Achieving Sales Target
• Providing ongoing training and development opportunities for agents, including product knowledge, sales techniques, and professional skills. 
• Guiding agents in achieving sales targets, developing sales strategies, and identifying new business opportunities. 
• Building and maintaining strong relationships with agents, providing support and addressing their needs. 
• Tracking agent performance, identifying areas for improvement.
• Developing and implementing strategies to grow the agency channel, expand market share, and increase profitability. 
• Serving as a point of contact between the agency and the company, coordinating with various departments to support the agent network. 
•  

Required skills

• Proven working experience as an Insurance Agent or relevant experience from Insurance Broking Industry
• Familiarity with all types of insurance plans (automobile, fire, life, property, medical etc)
• Basic computer knowledge and statistical analysis

JOB DETAILS:

- Job Title: Director of Sales

- Industry: SAAS

- Experience: 8-10 years

- Working Days: 5 days/week

- Job Location: Bengaluru

- CTC Range: Best in Industry

Required Skills: SaaS (Software as a Service) Sales, Excellent Communication & Stakeholder Management, B2B SaaS products Experience, Enterprise Sales experience, Enterprise Revenue Leadership, GTM Strategy & Sales Enablement

Criteria:

* The candidate must have at least 5+ years of experience in B2B SaaS or enterprise technology sales from overall experience.

* US enterprise sales experience is preferred, with strong exposure to US enterprise sales cycles.

* The candidate must have deep experience in enterprise sales, handling large, complex, multi-stakeholder deals.

* The candidate must have driven $5M+ in annual enterprise revenue (preferably $10M+).

* The candidate must have 2+ years of people leadership experience.

* The candidate must have managed a sales team of 10+ members, including AEs and SDRs.

* The candidate must have hands-on experience building, executing, and scaling sales strategies.

* The candidate must have experience managing both inbound and outbound sales motions.

* Background in cybersecurity, deep tech, or complex technical products is preferred.

* Experience with VAR, multi-product, or consultative enterprise sales is a plus.

* The candidate must be comfortable leading revenue across global regions, with the US as the primary focus.

* The candidate must be based in Bangalore or willing to relocate.

Description  

What You Will Own

Revenue G Pipeline

• Own global enterprise revenue, with primary focus on the US
• Build and maintain a predictable pipeline across inbound and outbound motions
• Drive forecasting accuracy, deal reviews, and revenue governance
• Improve win rates, strengthen qualification frameworks, and optimize sales velocity

Team Leadership G Coaching

• Lead, mentor, and develop a high-performing sales team (pods, SDRs, AEs)
• Build a culture of accountability, high performance, and continuous learning
• Coach   the team  on enterprise selling, negotiation, and multi-stakeholder engagement.
• Set and enforce clear KPIs, performance standards, and operating rhythms

GTM, Sales Enablement G Cross-Functional Strategy

• Partner with Marketing to align top-of-funnel quality, campaigns, and messaging
• Work with Product & Engineering to channel customer insights into roadmap decisions
• Build and refine sales playbooks, messaging guides, qualification models (MEDDIC/BANT), competitive frameworks, and objection handling
• Strengthen sales enablement - onboarding, continuous training, competitive intelligence, content readiness, and deal support
• Collaborate with RevOps on CRM hygiene, reporting accuracy, forecasting discipline, and tooling
• Ensure seamless alignment across Sales, CS, Product, and Marketing

Operational Excellence

• Implement best-in-class sales processes and governance
• Improve sales efficiency across the funnel through data, insights, and process optimization
• Introduce mechanisms to increase accountability, speed of execution, and deal quality
• Establish a predictable, repeatable, and scalable sales engine

What We're Looking For

Experience G Leadership

• 8 - 10 years in B2B SaaS or enterprise tech sales
• Minimum 2 - 3 years leading and scaling sales teams
• Demonstrated ability to drive $5M annual enterprise revenue (preferably $10M)
• Experience managing both inbound and outbound sales motions
• Preferred exposure to US enterprise sales cycles

Industry G Deal Expertise

• Deep experience in enterprise sales - mandatory
• Background in cybersecurity, deep tech, or complex technical products is preferred
• Experience with VAR, multi-product, or consultative enterprise sales is a plus

Geography G Market Exposure

• Must be based in Bangalore (or willing to relocate)
• Comfortable leading revenue across global regions, with US as primary focus

Who You Are

• A strategic operator with strong bias for execution
• Exceptional coach and people leader
• Data-driven, structured, and strong on process
• Skilled communicator with executive presence
• Thrives in high-growth, high-accountability environments
• Comfortable influencing cross-functionally and navigating enterprise complexity

Pay: ₹20,000.00-₹30,000.00 per month

Job Description:

Job Description: Sales Executive

Position: Sales Executive

Location:Sector 25, Gandhinagar

Experience: 6 Month – 1 year (preferred)

Education: BBA or Any Electronic Field

Role Summary:

We are looking for a confident and well-presented Sales Executive with an outstanding personality and excellent communication skills. The candidate should be comfortable interacting and building relationships with event planners, politicians, company owners, radio jockeys (RJs), and other high-profile clients.

Key Responsibilities:

• Generate new business leads through networking and client meetings
• Build and maintain strong relationships with event planners, politicians, company owners, RJs, and corporate clients
• Represent the company professionally at meetings, events, and public gatherings
• Understand client requirements and propose suitable products/services
• Prepare and present sales proposals and presentations
• Negotiate terms and close deals successfully
• Coordinate with internal teams for smooth execution of projects
• Achieve assigned sales targets and contribute to business growth
• Maintain proper follow-ups, client records, and sales reports

Required Skills & Qualities:

• Excellent communication and interpersonal skills (English, Hindi, Gujarati)
• Presentable personality with confidence and professionalism
• Ability to communicate with high-profile and influential individuals
• Strong networking and relationship-building skills
• Good negotiation and persuasion abilities
• Self-motivated, proactive, and target-oriented
• Willingness to attend events, meetings, and outdoor sales activities

Preferred Candidate Profile:

• Experience in event management, media, advertising, or corporate sales is an advantage
• Knowledge of the local market and professional network is a plus

Salary & Benefits

Best in the industry (as per experience and skills)

Job Types: Full-time, Permanent

Work Location: In person

Job Types: Full-time, Permanent

Work Location: In person

Role Overview

This is a junior-level inside sales and student counselling role focused on converting inbound enquiries into successful enrollments through WhatsApp communication, phone calls, and structured follow-ups.

Key Responsibilities

• Handle inbound WhatsApp chats and calls from prospective students
• Counsel candidates on course structure, certification value, and career outcomes
• Follow up with leads to convert enquiries into enrollments
• Maintain accurate CRM entries and lead-tracking records
• Meet daily and weekly conversion targets
• Adhere strictly to company-approved communication, pricing, and compliance policies

Eligibility & Requirements

• Delhi-based candidates only
• Freshers or early-career professionals welcome
• Good communication skills in English (spoken & written)
• Comfortable working in a target-driven sales environment
• Willingness to learn and follow structured sales processes

Role Overview

This is a senior-level counselling and inside sales role involving high-quality lead conversion, advanced counselling, and mentoring of junior counsellors while consistently achieving higher revenue and performance targets.

Key Responsibilities

• Handle high-intent, high-value, and complex student leads
• Conduct advanced counselling, objection handling, and closing
• Achieve higher individual conversion and revenue targets
• Support, guide, and mentor junior counsellors
• Ensure strong follow-up discipline and CRM accuracy
• Contribute to achieving team-level sales and growth goals

Eligibility & Requirements

• Prior experience in inside sales, student counselling, or EdTech preferred
• Strong communication, persuasion, and closing skills
• Proven and consistent track record of target achievement
• Ability to guide, train, and support junior team members
• Process-driven and performance-focused mindset

Job Title: Nutritionist – Women’s Health & Midlife Wellness

Location: Bangalore

Company: Miror Therapeutics Pvt Ltd

Experience: 10-15 years

Qualification: Bachelor's or Master's degree in Nutrition from an accredited institution

About Miror

Miror is India’s leading FemTech platform transforming how women experience peri-menopause and menopause. In just a year, we’ve built India’s largest menopause-focused WhatsApp community, partnered with the National Health Mission and the Indian Menopause Society, and launched category-defining nutraceutical products and digital health services. Our app blends science and technology—offering personalized care pathways, symptom tracking, diagnostic links, games, AI-powered chat, expert consultations, and more. We're proud recipients of the Innovation in Menopause Care award at the Global Women’s Health Innovation Conference 2024 and are rapidly scaling toward our $1B+ vision. Learn more: www.miror.in

Role Summary

We are looking for a passionate and qualified Nutritionist to join our growing team. The ideal candidate will have a strong understanding of women’s health and be capable of addressing a wide range of concerns — from hormonal imbalances to nutritional needs during peri-menopause, menopause and aging.

Key Responsibilities

·        Provide personalized nutrition consultations and guidance to women experiencing:

·        Menopause and peri-menopause symptoms , PCOS, thyroid disorders, UTI, Irregular menstrual cycles and PMS, Bone health, metabolic changes, and aging-related health concerns

·        Act as a health coach, supporting not just what to eat, but how to make changes sustainable in the context of the women’s lifestyle, preferences and mindset.

·        Educate and support users through 1-on-1 calls, chat consultations, or content creation

·        Stay updated on the latest in women’s health, nutrition trends, and hormonal health

·        Assist in community engagements by addressing queries and delivering awareness sessions

·        Contribute to product development with insights into women’s nutritional needs

·        Suggest creative and practical recipe ideas aligned with nutritional goals and member preferences, improving adherence.

·        Use targeted food interventions (not just generic plans) rooted in deep nutritional science to support conditions like PCOS, autoimmune issues, fatigue, brain fog, and metabolic dysfunction.

·        Actively engage with Miror’s community members on WhatsApp and Facebook by addressing their nutrition and wellness queries.

·        Conduct interactive sessions, live Q&As, and awareness workshops within these communities to educate and support women on their health journey.

·        Collaborate with the community management team to identify common health concerns and create relevant content or resources.

·        Foster a sense of trust and connection with members through regular participation and personalized guidance in community discussions.

Requirements

·        Degree in Nutrition, Dietetics, or related field from a recognized institution

·        Has a friendly and outgoing personality

·        Has excellent communication and interpersonal skills

·        Is able to work in a fast-paced environment and a hunger to deepen your knowledge in menopausal Nutrition.

·        10 to 15 years of hands-on experience in clinical or women’s health settings

·        Deep understanding of female physiology, especially health challenges

·        Strong communication and empathetic counselling skills

·        Comfortable working in a digital-first environment

Preferred

·        Prior experience working with women across menopause, PCOS, and thyroid issues

·        Exposure to online health platforms or community-led wellness models

·        Certification in women’s health or hormonal nutrition is a plus

Why Join Miror?

·        Be part of a pioneering mission focused on women’s health

·        Work in a flexible, purpose-driven environment

·        Collaborate with doctors, researchers, and innovators in FemTech

How to reach me?

Check us out on – www.miror.in

Message me here in Cutshort messenger and soon I will connect with you!

Job Details

• Job Title: Customer Sales Engineer
• Department: Sales
• Employment Type: Permanent
• Location of Posting: Ahmedabad

Experience & Eligibility

• Experience Required: 1–2 years
• Freshers: Yes, freshers are welcome to apply

Educational Qualifications

• Graduation: B.E. (Mechanical) or Diploma in Mechanical Engineering
• Post-Graduation: Not required
• Special Courses: Not required

Key Responsibilities

• Lead generation and follow-up with potential customers
• Building and maintaining strong customer relationships
• Providing technical support and product-related guidance to customers
• Preparing sales reports and maintaining records
• Coordinating with internal teams to ensure customer satisfaction

Skills & Competencies

• Strong communication skills (very important)
• Languages Known: Gujarati, Hindi, English (fluency not mandatory)
• Learning-oriented mindset
• Team player with a positive attitude
• Good problem-solving ability

Job ID: J007

About us:

Suntek.Ai is at the forefront of helping eCommerce businesses optimize their operations through

advanced AI solutions and comprehensive eCommerce store management. Our goal is to empower

online retailers with state-of-the-art technology that enhances efficiency and drives growth role

Job Description: Assistant Manager – CRM / Lifecycle Marketing & Analytics (Klaviyo)

Department:

Growth / Marketing

Location:

Remote

Reports to:

Head of Growth / Marketing Lead

Experience:

2–4 years (eCommerce / D2C CRM or lifecycle marketing)

Role overview

Own CRM

strategy + performance

for Email/SMS in

Klaviyo

—with emphasis on

lifecycle journeys,

segmentation strategy, experimentation, and reporting

.

Scope:

This role focuses on lifecycle automation, segmentation, experimentation, and reporting.

Key responsibilities

1) Lifecycle strategy (Flows)



Define lifecycle journeys and flow architecture (triggers, timing, exclusions, suppression,

guardrails)



Prioritize what to build/iterate based on business impact (repeat, conversion, churn

reduction)



Partner with execution resources to implement and QA

3) Segmentation strategy + platform expertise



Build a segmentation framework across lifecycle stage, customer value (RFM/LTV), intent

signals, affinity, engagement/fatigue



Implement segmentation cleanly in Klaviyo (event/property logic, dynamic updates,

exclusions/suppression)



Enable scalable personalization (conditional content/dynamic blocks)

4) Analytics & experimentation



Run a structured experimentation loop: hypothesis → design → run → analyse → decide →

document



Use the right methods: A/B/n, holdouts/control groups, cohort/time comparisons, journey

sequencing tests



Own weekly/monthly CRM reporting with insights + prioritized actions

5) Data collaboration



Ensure event tracking and data quality with Tech/Analytics (view, cart, checkout, purchase,

etc.)



Maintain consent preferences and list hygiene standards

Success metrics (KPIs)



CRM impact: revenue contribution trend, revenue per recipient / engaged subscriber



Flow impact: conversion lift, repeat purchase movement, win back effectiveness



Engagement health: CTR/CTOR trends, unsubscribe/complaint rate (trend-based)

Must-have



Strong hands-on knowledge of

Klaviyo

(flows, segments, templates, reporting/attribution

basics)



eCommerce lifecycle understanding + comfort with numbers



Strong planning, stakeholder management, and crisp communication

Good-to-have



HTML/CSS basics for templates



Shopify/GA4 familiarity; cohort/RFM comfort



SMS strategy experience

What We Offer

• Competitive salary

• Remote work flexibility with a supportive and collaborative team culture.

• Opportunities to work on innovative eCommerce projects with a global impact.

• Support for professional growth through training and development programs.

• Exposure to cutting-edge technology in the eCommerce domain.

Pls fill this form for further interview process :

https://forms.gle/ULfMecsvMAcDbvUN6

We (KUMO) are hiring a Business Development / Sales Development Representative (SDR) who will focus on lead generation, lead qualification, outreach, and early-stage deal closure for small and mid projects. Learn more https://kumohq.co

This is not a passive role. You will be expected to build momentum from zero, experiment with outreach strategies, engage leads, and push conversations toward closure.

Key Responsibilities

• Identify from data source and automation, filter, and qualify leads across multiple channels (LinkedIn, email, referrals, platforms, cold outreach).
• Reach out to potential clients and founders and initiate conversations.
• Set up discovery and sales calls with qualified leads.
• Actively engage in calls and support deal closure for small to mid-sized projects.
• Follow up consistently and manage leads through the pipeline.
• Maintain basic CRM hygiene and track outreach and conversions.
• Experiment with new lead generation approaches and messaging.
• Learn our services deeply and communicate value clearly to prospects.

Must-Have Requirements

• Mandatory experience in software / IT services sales (BD, SDR, or inside sales).
• Minimum 1 year of hands-on sales experience in a software services or IT services company.
• Proven experience with outbound sales, lead qualification, and client conversations.
• Comfortable selling services, not just products.
• Strong written and verbal communication skills.
• Ability to work independently and handle ambiguity.
• Hunger to build pipeline from zero and take ownership.

Why Join Kumo

• High ownership and responsibility from day one.
• uncapped sales incentives on top of fixed salary.
• Direct collaboration with founders and sales leadership.
• Clear growth path into senior BD or sales lead roles.
• Real exposure to startup sales cycles and founder-led deals.
• Long-term role with strong learning and growth opportunities.

You will work closely with our sales lead and founders.

Role : Mid-Level Front-end Web Developer -The Visibility Assassin

Most web dev roles have you pushing pixels in the dark. This one hands you the digital front door to a technology that literally sees inside supply chains in real time and you're expected to make the world stop scrolling and start paying attention.

About Our Client:

We don't build logistics software. We build x-ray vision for supply chains. Our patented IIoT hardware and AI SaaS platform give companies continuous, real-time Asset Intelligence: they know where every asset is, what it's doing, and what happens next. No delays. No guesses. No excuses.

We've already made customers rethink everything about how they operate. Now we need the web presence to match: fast, aggressive, designed for people who understand that seeing everything changes everything. If your site doesn't make that obvious in five seconds, you're losing.

About the Role

This isn't "manage the website." As Web Developer you own the digital nervous system of a company that sees what competitors are blind to. The corporate site, the landing page engine, the conversion infrastructure, all of it translates Asset Intelligence into revenue.

You'll take designs and campaign ideas and turn them into a system so tight, so fast, so sharp that non-technical teams can launch pages at startup velocity without breaking a thing. Every pixel you touch either strengthens the story or gets cut.

What You'll Be Doing

• Rebuild the corporate website so viscerally good that landing on it feels like a glimpse into the future of supply chain intelligence, not a slide show
• Build landing page templates that let Marketing move at insane speed without needing your approval every time they want to tell a new story
• Translate designs into code that's so clean, so responsive, so fast that page load times become a selling point, not an apology
• Own conversion like your job depends on it: forms that don't leak, CTAs that don't beg, flows that don't waste visitors
• Work directly with Marketing on messaging that makes Asset Intelligence feel inevitable, not optional
• Partner with Product to build pages that explain what we do in ten seconds, period
• Set up a CMS that lets non-technical teams feel powerful, not terrified
• Plug in analytics and A/B testing so every page proves what works with data, not feelings
• Guard performance and reliability obsessively: if the site slows down, it better be worth it

Who You Are

You're not a Web Developer who tolerates mediocre websites. You're the person who feels physical pain watching slow load times, broken forms, and lazy design. You see a page that doesn't convert and you already know how to fix it.

You move at startup speed and don't ship garbage. You speak design, you understand pipeline, and you know that performance is a feature, not a luxury. You own problems completely and fix them before someone notices they exist. If this doesn't sound like obsession, you're not our person.

You will have

• 3–5 years of hands-on web development shipping real production sites that real people used and actually liked
• HTML, CSS, and JavaScript skills so sharp you don't need Stack Overflow for the basics
• Real experience with React or Vue, chosen intentionally because you understand the tradeoffs
• A track record of building CMS-driven sites and marketing landing pages that moved conversions and pipeline
• Deep understanding of conversion: you know where users drop and how to stop it
• Comfort living in Figma and design systems without hand-holding
• Startup DNA: you move, you own, you don't wait for permission

Nice to have:

• A/B testing experience and the discipline to read results like they matter
• Familiarity with CRM, email, and analytics platforms because integrations shouldn't scare you
• Time spent in environments where "move fast and iterate" isn't corporate speak, it's the default

Why Us

You're not taking a job at a company that treats the website like IT overhead. You're stepping into control of how Asset Intelligence, actual, patented, game-changing technology, gets discovered and understood by the people who need to see it.

Leadership listens when you say something matters. Marketing moves faster because your systems enable speed instead of choking it. You get autonomy, real technical challenges, and the satisfaction of watching conversions spike because the web layer actually helped.

We move fast. We expect sharp. We don't accept mediocre.

The Bottom Line

If you're ready to take the title of Mid-Level Web Developer and own the digital face of a company that sees inside supply chains and won't let the world forget it, this is your seat. You're not here to patch templates. You're here to build the front door that makes Asset Intelligence impossible to ignore.

Job Summary

M/s Star Publicity is a leading organization in the advertising industry, with a focus on delivering innovative and impactful solutions. We are committed to driving growth, expanding market reach, and building long-lasting relationships with clients. We are currently looking for a passionate and results-driven Business Development Manager (BDM) to join our team and lead business expansion efforts.

Roles & Responsibilities

• Identify and pursue new business opportunities.
• Build and maintain strong relationships with clients, agencies, and partners to ensure sustained growth.
• Build and maintain strong relationships with clients, agencies, and partners to ensure sustained growth.
• Prepare proposals, presentations, and pitch documents tailored to client requirements.
• Conduct market research and competitor analysis to identify trends and opportunities.
• Negotiate deals, pricing, and contractual terms to achieve business objectives.
• Collaborate with internal teams to ensure smooth execution and client satisfaction.
• Track and report on key performance metrics, pipeline development, and market feedback.
• Represent the company at industry events, exhibitions, and networking forums.

Requirements

• Bachelor’s degree in Business, Marketing, or related field (MBA preferred).
• Minimum 5 years of proven experience in sales within the Advertising, Media, Event, or OOH industry.
• Strong communication, negotiation, and relationship-building skills.
• Ability to understand client needs and deliver effective solutions.
• Analytical mindset with the ability to interpret market trends and competitor actions.
• Proficient in CRM tools, MS Office, and sales reporting.
• Self-driven, goal-oriented, and capable of working independently and collaboratively.
• Willingness to travel as required.

Job Summary

We are looking for a Customer Support Executive who will act as a liaison between the company and its customers. The ideal candidate will provide timely, accurate, and professional support, resolve customer queries, and ensure a high level of customer satisfaction.

Key Responsibilities

• Handle customer inquiries via phone, email, chat, or social media
• Resolve product or service issues by understanding customer concerns and providing solutions
• Maintain detailed records of customer interactions and transactions
• Follow up with customers to ensure issue resolution and satisfaction
• Provide accurate information about products, services, and company policies

We are looking for Customer Delight Specialists who will ensure every learner’s journey with us is positive, impactful, and supportive. You will handle learner inquiries, resolve challenges, and guide them to maximize their learning experience with empathy and clear communication.

💼 Key Details

CTC: ₹3.7 LPA (90% fixed & 10% variable)

Job Type: On-site, 5 days working

Interview Mode: Face-to-Face

Availability: Immediate joiners preferred

Eligibility: Open for fresh graduates (Technical background – BTech, BCA, BSc Computer Science)

🎯 Key Responsibilities

Handle inbound/outbound calls, emails, and chats for domestic & international learners

Resolve product-related issues with effective solutions and clear communication

Provide empathetic support to learners facing study or technical challenges

Guide learners to the right resources and supplementary content

Build strong learner relationships through personalized support and advice

Go the extra mile to exceed expectations and contribute to learner satisfaction

✅ Desired Profile

Excellent communication skills (verbal & written)

Professional approach with strong problem-solving abilities

0–1 year of experience in voice process (calls, chat, ticket management)

Preferably from an ed-tech or educational services background

Familiarity with LMS and digital learning tools is a plus

Ability to personalize learner engagement strategies

⏰ Shift Details

Rotational shifts & rotational week offs

"Candidates eager to join can submit their application or reach out through a call

Job Title: Customer Success Associate

Work Mode: Work From Office

Location: Gurugram, Haryana

Job Description:

We are hiring Customer Success Associates. The role involves handling customer queries efficiently and providing accurate information while ensuring a positive customer experience.

Key Responsibilities:

• Handle inbound/outbound customer queries professionally
• Provide timely and effective resolutions to customer concerns
• Maintain clear and accurate communication with customers

Eligibility Criteria:

• Qualification: Graduation mandatory
• Skills: Excellent verbal and written communication skills in English and Hindi

Shift & Working Days:

• 24/7 Rotational Shifts
• 6 Days working, 1 Weekly Off