
About the job -
We are looking for an Order fulfillment & Support Specialist, where you will ensure smooth and efficient transactions for our buyers and sellers. You will assist users throughout the process, from initial queries to order delivery, resolving disputes, and facilitating payment releases. With a focus on logistics, you will coordinate with shipping partners, track shipments, and provide regular updates to buyers and sellers. You will also be responsible for providing regular updates to buyers and sellers, addressing their queries, and maintaining accurate records of all transaction-related activities.
Your typical day at Anar -
1. Serve as the primary point of contact for buyers and suppliers, ensuring smooth deals.
2. Assist users with their queries and concerns, ensuring their satisfaction and resolving disputes.
3. Take charge of logistics, coordinating shipments and tracking progress for timely delivery.
4. Communicate proactively to keep buyers and sellers in the loop with regular updates, addressing their questions and concerns.
5. Develop a strong understanding of the product and business to enhance the customer experience.
6. Follow up with customers to ensure satisfaction.
7. Maintain accurate records of all transactions, interactions, and important information.
Need to Succeed! -
1. Proficiency in Google documents, Google sheets and Google meet
2. Intermediate or more in Hindi and English
3. Drive to meet daily deal targets
4. A working laptop
5. Preference to candidates with 6 to 36 months of experience talking to people and addressing their queries
Take the next step in your career with us and be part of an exciting journey!
Contract Period: 6–12 months

About Anar
About
Anar is a Business Community for retailers, resellers, wholesalers, distributors and manufacturers to network with each other and perform their online buying & selling through business chat.
Connect with the team
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Searce is a modern tech consulting firm that empowers clients to futurify their businesses, leveraging Cloud, AI & Analytics.
What are we looking for?
-
Natural creativity:
The best designers are creative visionaries, people who are capable of stepping back, seeing the big picture, and coming up with new ways of approaching challenges and making positive changes to how the company is managed and marketed.
-
Not a CAVEr:
You are a person that people like to be around. You are not a CAVE (Constantly Against Virtually Everything) personality.
-
Say no to HiPPO:
At Searce, we want people who value everyone’s opinions & perspectives. We don’t want them to get overpowered by HiPPO (Highest Paid Person’s Opinion)
Major Roles & Responsibilities
- Have a point of view and can distinguish between "good" and "great" work.
- Strong hands-on skills which should range from designing using Photoshop to coding UI mockups.
- Hands-on knowledge of front-end technologies: Html 5, CSS, JavaScript.
- Hands-on knowledge on Photoshop / Illustrator / Dreamweaver / Fireworks / Flash.
- A design portfolio demonstrating the breadth and proven experience in product and services marketing communication, workflow and interaction design, visual design work, and a thorough understanding of a good design process is required.
- Have the ability to work on digital marketing strategies, define workflows, write concepts and content to generate interest in Searce’s products, brands, and services.
- Have the ability to think strategically, act tactically, and solve problems quickly.
- Successfully overcome engineering challenges and understand the need for testing and iteration of new user experiences.
- Have a track record in creating highly functional, user-focused, complete, and desirable experiences and designs.
- Be able to lead teams through the design process and partner effectively within cross-functional teams.
- Be innovative, enthusiastic, flexible, and creative.
- Demonstrate excellent project management and scheduling skills.
Education & Experience
Is Education overrated? Yes. We believe so. But there is no way to locate you otherwise. So we might look for at least a Bachelor’s degree in Design (B.Des.).
- A lead of visual design who envisions and creates the next generation of user interfaces for customer service.
- A design pioneer, who will invent user interfaces that combine speech, touch, and other modalities to drive intuitive interactions on smartphones, tablets, and other connected consumer devices.
- The ability to combine strategy with design thinking to deliver an experience like our audience never had before.
- Bring passion and dedication to his/her job and become a storyteller through exceptional and engaging designs.










