Customer Service Specialist

Company Description

Connect and Heal - CNH Care is a healthcare organization based in Bengaluru that provides holistic outcome-focused, patient-centric care. The company serves as the first point of contact for the healthcare needs of employees and their families through virtual and in-person care. With a subscriber base of over 6 million lives, Connect and Heal aims to provide a care continuum by offering integrated healthcare services, including acute and primary care, emergency response, chronic care management, preventive health checks, diagnostics, and hospital assistance.

Role Description

This is a full-time on-site role for a Customer Care Executive at Connect and Heal - CNH Care. The Customer Care Executive will be responsible for providing customer support, ensuring customer satisfaction, delivering exceptional customer service, and effective communication. They will also be responsible for sales-related tasks to promote the company's services.

Responsibilities:

• Handling customer queries via any support channel
• Approach all queries with customer centric attitude
• Offering exceptional customer service and satisfaction
• Help build and improve processes
• Adhere to set standards of TAT and SLA
• Demonstrates customer empathy during all interactions with customers.

Candidate requirements:

• 1 to 3 years’ experience in a customer support role
• Can handle verbal and non-verbal process (chat, email, phone)
• Excellent interpersonal skills
• Excellent written and oral communication skills in English and Hindi
• A quick learner
• Ability to make high quality decisions & Multi task.

Language Proficiency: English (Fully proficient), Hindi (working proficiency), Marathi & Telegu( limited working proficiency), Tamil & Kannada ( Elementary proficiency) 

CTC offered: 2- 3.50 LPA

Location: Bangalore, HSR Layout

SALES REPRESENTATIVE | VOICE PROCESS | USA

Job Description:

• Communicate with US customers via email, chat, and phone.
• Quickly search for customer requirements in the live inventory.
• Assist customers in placing orders and process sales over the phone.
• Negotiate with customers & achieve assigned sales targets.
• Provide order updates, and collect feedback.
• Typing Speed: Minimum 25-30 WPM

Candidate Requirements:

• International accent or experience in international voice processes
• Strong multi-tasking skills and a willingness to learn
• Previous experience in sales and negotiation skills
• Proven ability to meet targets

Details:

• Shift: Night Shift (8 PM to 5 AM or 9 PM to 6 AM)
• Working Days: Monday to Friday (5 days)
• Work Mode: On-site at Madhapur Work from Office
• Joining: Immediate joiners preferred
•  Experience 0-3 years in the International voice process only
•  Salary 2-6 LPA & other incentives

Job Title: Senior .NET Developer

Location: Kolkata

Job Type: Full-time

Experience: 8-15 years

Job Description:

We are seeking a highly skilled Senior .NET Developer with 8 -15 years of experience to join our team. The ideal candidate will have a strong command of .NET development and excellent communication skills to effectively collaborate with cross-functional teams and stakeholders.

Responsibilities:

• Lead the design, development, testing, and deployment of high-quality .NET applications.
• Mentor junior developers and provide technical guidance and support.
• Collaborate with project managers, business analysts, and stakeholders to gather requirements, define project scope, and contribute to system architectural design and planning discussions.
• Communicate effectively with team members, stakeholders, and clients to understand project requirements, provide updates on project progress, and participate in Code Reviews with Peers/Technical Lead.
• Stay updated with the latest technologies, trends, and developments in .NET development and implement best practices, coding standards, and design patterns to ensure robust and scalable solutions.
• Troubleshoot and debug issues to maintain the stability and performance of existing applications, identify issues, conduct root cause analysis, and recommend/implement solutions.
• Document technical specifications, system architecture, and development processes, and develop relevant documentation around the solutions.
• Estimate and develop scalable solutions using .Net technologies in a highly collaborative agile environment with strong experience in C#, ASP.net Core, Web API, Develop SP, query, and table schema in SQL Server, and perform unit, integration and system testing to ensure quality release of the product.
• Contribute to system architectural design and planning discussions.
• Take initiative and ownership to drive development projects and invest in self-development.
• 4-6 years of experience designing and developing n-tier Web applications using .Net Framework, .Net Core, ASP.Net, WCF and C#, MVC 4/5 Web Development, RESTful API Services, Web API and JSON.
• Exposure to Agile Scrum and associated framework, User Stories/product backlog, and TFS/JIRA Usage.
• Knowledge of scripting frameworks like ReactJS, and experience with source control like Git or Bitbucket is preferred.
• Proven experience with AJAX, jQuery, JavaScript, and CSS, knowledge of SOLID principles, and working experience with design principles including design patterns.
• Good exposure to one or more implementations of CI & CD using Jenkins, and Docker containerization.
• Knowledge of API development with an understanding of HTTP and REST architecture.

Eligible Criteria:

• Excellent verbal and written communication and organizational skills, keen attention to detail, and multi-tasking abilities.

· Bachelor's degree in Computer Science, Engineering, or a related field.

· 5-10 years of professional experience in .NET development.

· Extensive knowledge and experience with C#, ASP.NET, MVC, Web API, and SQL Server.

· Proficiency in Azure cloud & related environments

· Experience working in Agile methodologies and collaborative team environments.

· Excellent problem-solving skills and attention to detail.

· Ability to work independently and as part of a team, with a proactive and positive attitude.

· Familiarity with front-end technologies such as HTML5, CSS3, JavaScript, and frameworks like ReactJS is a plus.

· Certifications in .NET development or related technologies are desirable but not required.

Benefits: Salary as per Market standard, PF, Medical insurance for permanent employees.

Employment Type

Full-time

Role Overview

We are looking for a Tech Lead with a strong background in fintech, especially with experience or a strong interest in fraud prevention and Anti-Money Laundering (AML) technologies. 

This role is critical in leading our fintech product development, ensuring the integration of robust security measures, and guiding our team in Hyderabad towards delivering high-quality, secure, and compliant software solutions.

Responsibilities

• Lead the development of fintech solutions, focusing on fraud prevention and AML, using Typescript, ReactJs, Python, and SQL databases.
• Architect and deploy secure, scalable applications on AWS or Azure, adhering to the best practices in financial security and data protection.
• Design and manage databases with an emphasis on security, integrity, and performance, ensuring compliance with fintech regulatory standards.
• Guide and mentor the development team, promoting a culture of excellence, innovation, and continuous learning in the fintech space.
• Collaborate with stakeholders across the company, including product management, design, and QA, to ensure project alignment with business goals and regulatory requirements.
• Keep abreast of the latest trends and technologies in fintech, fraud prevention, and AML, applying this knowledge to drive the company's objectives.

Requirements

• 5-7 years of experience in software development, with a focus on fintech solutions and a strong understanding of fraud prevention and AML strategies.
• Expertise in Typescript, ReactJs, and familiarity with Python.
• Proven experience with SQL databases and cloud services (AWS or Azure), with certifications in these areas being a plus.
• Demonstrated ability to design and implement secure, high-performance software architectures in the fintech domain.
• Exceptional leadership and communication skills, with the ability to inspire and lead a team towards achieving excellence.
• A bachelor's degree in Computer Science, Engineering, or a related field, with additional certifications in fintech, security, or compliance being highly regarded.

Why Join Us?

• Opportunity to be at the cutting edge of fintech innovation, particularly in fraud prevention and AML.
• Contribute to a company with ambitious goals to revolutionize software development and make a historical impact.
• Be part of a visionary team dedicated to creating a lasting legacy in the tech industry.
• Work in an environment that values innovation, leadership, and the long-term success of its employees.

.Preparing legal briefs and Pleadings.

2.Drafting Pleadings, Litigation Management.

3.scrutiny of all types of immovable property,

4. Listing of documents & co-ordination with associates for 5. procurement of documents,

6. Advice & creating title opinions on real-estate properties

Job Description:

• In depth knowledge of NodeJS, ExpressJS, Mongo DB

• Experience implementing applications using React

• Experience creating front end applications using HTML5, React, Saga

• Hands on experience with JavaScript Development on both client and server-side

• Experience with modern frameworks and design patterns

• Experience in using Github / Bitbucket

• Knowledge of using AWS and deploying applications on AWS

CTR is a premier System Integration Company headquartered in Irvine, California, having operations in Canada, India and Philippines.

We are experts in Oracle ERP Cloud and NetSuite. We relish developing technology but it's the impact it has on our customers that truly excites us. We provide intelligent solutions which optimize revenue, efficiency and cost savings across a wide range of verticals and industries. Our culture of collaboration and partnership enables us to continue to satisfy our customers with our solutions. We value our team and nurture the unique strengths and skills that they bring. We expect hard work, but fun is just as important to us.

We are an advocate of Oracle products and related integration and eCommerce technologies and are an Oracle Platinum Partner, Cloud Excellence Implementer and Oracle NetSuite Suite Success Partner.

Job Summary:

The NetSuite Technical Consultant will be responsible for transforming business requirement and processes into technical design. Responsible for designing and implementing NetSuite scripts (SuiteFlow, SuiteScript and SuiteTalk) and workflows to enhance the functionality of NetSuite. Deliver NetSuite solutions including customizations, scripting and support case resolution. Integration with 3rd party software, reporting, data migration, go live and post-implementation support.

Must have skills/qualifications:

• 4+ years of experience with NetSuite Suite Script development
• Experience in designing and implementing solutions in NetSuite.
• Extensive hands-on experience with SuiteScript (1.0 and 2.0)
• Strong knowledge of Suite Builder & Suite Flow (Workflows)
• Integration experience using various API solutions
• Must possess problem-solving skills and the ability to multi-task

What we offer:

·      Competitive salary and benefits

·      Work in a fast-paced, collaborative environment with highly skilled professionals who possess a great team spirit.

·      Training and development opportunities for career growth

·      100% remote position.

·      CTR is an equal opportunity employer and encourages applicants from diverse backgrounds.