Customer Service Specialist

About MotionGility

MotionGility is a full-fledged Video, Design, and Digital Marketing Agency helping ambitious brands accelerate sustainable growth with performance-driven strategies. Founded in 2015, we are among the Global Top 10 Explainer Video Companies and have evolved into a creative powerhouse delivering impactful digital solutions for global brands.

Position: Performance Marketer/PPC (Google Ads)

Location: Indore (Onsite) | Remote (for freelancers)

Type: Full-time or Freelancing

Key Responsibilities

• Plan, execute, and optimize Google Ads campaigns (Search, Display, YouTube, PMax)
• Manage lead generation and conversion-focused campaigns
• Handle medium to high ad budgets with ROI-driven optimization
• Run and optimize US-based ad campaigns
• Do keyword research, audience targeting, and competitor analysis
• Optimize ad copies, extensions, and landing pages for better conversions
• Set up and manage conversion tracking (GA4, GTM)
• Monitor performance and share weekly/monthly reports
• Coordinate with design/content teams for high-converting landing pages

Requirements

• 3–4 years of hands-on PPC / Google Ads experience
• Strong experience with US clients
• Proven track record with good ad budgets
• Ability to share portfolio or case studies
• Understanding of landing page optimization & CRO
• Can work as freelancer or full-time (full-time preferred)

What You’ll Gain

• Work on US-based clients & global campaigns
• Handle high-budget Google Ads accounts
• Build strong case studies & portfolio
• Own end-to-end performance marketing campaigns
• Competitive pay with flexible (freelance/full-time) options
• Long-term growth with a fast-growing agency

Company Description

First Connect Worldwide LLC, a licensed Freight broker company, provides transportation and logistics services throughout the USA. With years of experience, our team delivers efficient and innovative transportation solutions to meet our customers' needs. As a top-rated logistics and transportation company, we prioritize customer satisfaction and strive for excellence in all our services.

Job Description

A Business Development Specialist is responsible for managing the sales process of logistics services, including coordinating shipments, communicating with clients and carriers, and ensuring timely delivery.

Responsibilities may include:

1. Managing customer inquiries and requests for freight quotes.

2. Coordinating with carriers to schedule pickups and deliveries.

3. Negotiating rates and contracts with carriers to optimize profitability.

4. Tracking shipments and providing updates to customers.

5. Resolving any issues or delays in the shipping process.

6. Generating sales leads and pursuing new business opportunities.

7. Providing excellent customer service and maintaining strong relationships with clients.

8. Analyzing sales data and preparing reports for management.

9. Collaborating with other departments such as operations and finance to ensure smooth operations.

10. Staying updated on industry trends and regulations to ensure compliance.

This role is responsible for designing scalable, user-friendly

solutions using native Salesforce capabilities, reducing custom technical debt, and enabling a

unified associate experience across resident services and call center teams.

Key Responsibilities:

● Own the end-to-end migration strategy from Classic to Lightning.

● Redesign data model (replace custom objects with standard Lead/Opportunity where

applicable).

● Configure Lightning features: Dynamic Forms, Lightning Pages, Flows, Omni-Channel.

● Recommend and implement AppExchange solutions where needed.

● Collaborate with developers, admins, and QA to deliver incremental releases.

● Ensure compliance with security, profiles, and permission sets.

● Act as the trusted advisor to stakeholders for Salesforce roadmap planning.

Qualifications:

● 6+ years Salesforce experience, with at least 3+ in Lightning implementations.

● Expertise in Service Cloud, Marketing Cloud, case management, and digital engagement.

● Proven experience with Classic-to-Lightning migration projects.

● Strong understanding of low-code/no-code capabilities (Flows, Dynamic Actions).

● Salesforce Certified Application/Solution Architect (preferred).

● Excellent communication and stakeholder management skills.

Critical Skills to Possess:

Must have

• Strong knowledge in core Content Management System (CMS) architecture and application development life cycle process
• Strong knowledge in Adobe Experience Manager (AEM) framework and design patterns
• Experience in developing and configuring AEM workflows, user roles and permissions
• Experience with AEM Cloud tools and AEM instances like Author, Preview and Publish
• Strong knowledge in AEM Cloud architecture to implement components, templates, dialogs, and processes
• Strong knowledge in building AEM components using Angular Framework or other SPA frameworks
• Extensive knowledge in the architecture and deployment of REST APIs within the AEM system
• Strong knowledge on developing features using Java, Angular, HTML, CSS, and JavaScript

Good to have

• Experience with AEM Dispatcher and Multi-Site Manager (MSM)
• Experience with AEM key technology concepts, such as Granite/Sling/OSGi/JCR/ Sightly/HTL UI
• Experience with AEM templates, processes, and application customizations for the WCM application
• Experience in Omni channel AEM integrations with other apps and creating components for AEM
• Strong knowledge in Translation design patterns and AEM translation integrations with third parties
• Experience with Version Control tools and CI/CD process
• Knowledge in third party APIs or widgets integrations with AEM
• Knowledge in AEM CDN configurations and caching strategies

Urgently Hiring !!!

(Candidate having experience only from EV company can apply)

We are looking for an experienced Field Sales Person to join our team who generally work to fulfil organization's need, where their job requires Forecasting sales, Developing “out of the box” sales strategies, finding new sales opportunities and close the deals.

Location : PAN - India (Multiple Location)

No. of Vacancy : 8

Job Responsibility :

> Meet personal sales targets

> Develop new sales strategies and models

> Evaluate sales strategies' effectiveness

> Knowledge of different sales techniques and pipeline management

> Strong communication, negotiation and interpersonal skills

> Report and provide feedback to management using financial statistical data

> Manage your client database within your assigned territory

Here are the main tasks that a digital marketing EXECUTIVE can undertake:

• Community management: designing social media campaign, creating social media contents, answering to customer’s comments or questions (Facebook, Twitter, LinkedIn, Instagram, TikTok…).
• Managing the company’s official website.
• Writing contents for the company’s blog or website.
• Creating contents for mail diffusion (newsletter…) or online diffusion.
• Follow-up and improvement of SEO.
• Helping the marketing team to follow-up and improve the digital marketing strategy

• A Bachelors or master’s degree in engineering.
• 2-4 years of experience in software product development.
• Excellent in Data structure, Algorithms & Problem-solving skills.
• Should be willing to code in Node.js/Java/Python/ROR/Golang
• Write extensive, efficient code to address complex modules and that handles interaction between multiple components.
• Customer-focused, react well to changes, work with teams and able to multi-task.
• Must be a proven performer and team player that enjoy challenging assignments in a high-energy, fast growing and start-up workplace.
• Must be a self-starter who can work well with minimal guidance and in fluid environment