Customer Service Specialist

Position Overview:

As a Frontend Developer, you will be responsible for creating and implementing innovative user interfaces and ensuring the seamless integration of design and functionality. The ideal candidate should have a minimum of 1.5 years of experience in front-end development, with a strong proficiency in React, JavaScript, SCSS, HTML, frontend architecture design, and design concepts

Responsibilities:

Collaborate with the design and development teams to translate UI/UX designs into interactive web pages or applications.

Develop responsive web interfaces and ensure cross-browser compatibility.

Write clean, modular, and maintainable code using best practices and coding standards.

Optimize application performance and ensure scalability.

Conduct thorough testing and debugging to identify and fix issues.

Collaborate with backend developers to integrate frontend interfaces with server-side logic.

Stay up-to-date with the latest front-end technologies, trends, and frameworks.

Participate in code reviews and provide constructive feedback to improve code quality.

Work closely with stakeholders to understand requirements and propose effective technical solutions

Qualifications:

Bachelor's degree in Computer Science, Engineering, or a related field.

Minimum 1.5 years of experience as a Frontend Developer.

Strong proficiency in React, JavaScript, CSS, and HTML.

Solid understanding of frontend architecture design patterns and concepts.

Experience with frontend frameworks like Redux, Vue.js, or Angular is a plus.

Familiarity with RESTful APIs and asynchronous request handling.

Knowledge of version control systems (e. g., Git) and project management tools (e. g., Jira).

Ability to collaborate effectively with cross-functional teams.

Strong problem-solving skills and attention to detail.

Excellent communication and interpersonal skills.

Roles and responsibilities:

• Planning Web, SEO/SEM, email, social media and display advertising campaigns.
• Designing, building, and maintaining social media presence.
• Marketing the Company's software products via emails, blogs, newsletters and social media.
• Devising strategies to drive online traffic to the company website.
• Managing online brand and product campaigns to raise brand awareness.
• Creating content for Company's Software products and services.
• Creating content for online marketing: website, blog, social media, advertising campaigns.
• Design, build and maintain our online media presence and build a constant pipeline of enquiries from potential clients
• Brainstorm new and creative growth strategies
• Strong analytical skills and data-driven thinking
• Up-to-date with the latest trends and best practices in online marketing and measurement Cont.
• Own the look and feel of the website and take steps to keep communication consistent across media
• Measure and report performance of all digital marketing campaigns, and assess against goals (ROI and KPIs)

Requirements:

• Bachelor’s degree in relevant technical field
• 2-4 years’ industry experience as an effective technical writer
• Proven ability to quickly learn and understand complex topics
• Extensive experience in SEO.
• Working knowledge of Google Analytics.
• Experience with coding techniques.
• Thorough understanding of web design and site structures.
• Good knowledge of back link analysis.

It is one of the leading TMT bar manufacturers and exporters in India. It is a well-known group that achieves a turnover of 3000 Cr per annum. The group is setting up a construction & architecture-oriented omni channel B2B & B2C platform. Merito, a curated talent platform is responsible to identify key resources for this project.

Job Location: Kolkatta

Job Description:

• 3-9 yrs experience in developing new features and user interfaces from wireframe models
• Ensuring the best performance and user experience of the application
• Fixing bugs and performance problems
• Writing clean, readable, and testable code
• Cooperating with back-end developers, designers, and the rest of the team to deliver well-architected and high-quality solutions
• Complete knowledge of Uploading app on google play store and Apple app store
• Through analytical skills to Recommend system solutions by comparing advantages and disadvantages of custom development and purchasing alternatives

Requirement

• extensive knowledge of mobile app development. This includes the whole process, from the first line of code to publishing in the store(s)
• Deep knowledge of Kotlin, Flutter,Android, iOS, etc.
• Proficiency with writing automated tests. depending on the libraries you use to test
• Familiarity with RESTful APIs and mobile libraries for networking
• Experience with profiling and debugging mobile applications
• Strong knowledge of architectural patterns - MVP, MVC, MVVM, and Clean Architecture -and the ability to choose the best solution for the app
•  Familiarity with Git
• Familiarity with push notifications
• Understanding mobile app design guidelines on each platform and being aware of their differences
• Proficiency in Kotlin/Java/Swift/Flutter/Dart

What we look for:

We have a unique opportunity as we are looking for a Sales Manager at Epixel Solutions. You have the opportunity to build the sales process from the ground up. This position will be responsible for developing a sales team, coordinating sales operations, and implementing sales techniques that allow the business to meet and surpass its sales targets consistently. You will work with high-profile customers, evaluate budgets, and determine ways to simplify and improve the sales process.

Your tasks often include assigning sales territories, mentoring members of the sales team, setting quotas, assigning sales training, hiring salespeople, and building sales plans. You will also set goals, identify priorities and eliminate redundant activities to increase sales.

Additional duties could find you traveling to client sites, and attending conferences, conventions, and small workshops representing Epixel Solutions.

This position will report to the Chief Growth officer who heads up the Go To Market (GTM) team.

Responsibilities:

The duties and responsibilities of our ideal Sales Manager include:

• Developing and implementing strategic sales plans that expand a company’s customer base and solidify its presence.
• Achieving growth and hitting sales targets by successfully managing sales teams and by assessing the teams' strengths and weaknesses.
• Establishing productive and professional relationships with key personnel in assigned customer accounts.
• Building and promoting healthy, long-lasting customer relations by partnering with them.
• Developing and implementing new sales initiatives, strategies, and programs to capture key demographics.
• Providing daily/weekly/monthly and quarterly reports of field sales success and communicating the Voice of the Customer (VOC) to the reporting manager.

Skills and qualifications:

A successful Sales Manager candidate with Epixel will be the driving force behind our competent sales team and will have a variety of skills and qualifications that include:

• Ability to communicate, inspire and motivate
• Proven ability to drive the sales process from plan to close
• Excellent mentoring, coaching, and people management skills
• Excellent time management skills to maximize their ability to reach goals
• Ability to identify, recruit and hire talented sales reps

Requirements:

Prospective Sales Manager candidates should have a minimum of 5-10 years of experience working in the sales field, preferably in a fast-moving SaaS organization or startup. They should also have a successful and verified track record in leading a sales department to achieve its goals.

The right candidate should be able to identify opportunities in sales and profits and possess knowledge about allocating Sales Representatives to achieve or exceed set sales performance targets. The candidate must be skilled in data analysis and managing customers using customer relationship management (CRM) as this position involves working with a lot of data and prospects.

Familiarity with our tech stack would be a plus (Zoho, Calendly, Google Apps, Redmine)

The Epixel sales team is war-ready to support our international clients and prospects around the clock. Hence, candidates should be flexible working in three different shifts on and off according to business needs.

Preferred Qualifications

• Bachelor's degree in Engineering with specialization in Computer science or related field
• 4-10 years of experience as a software engineer in a product development setting
• Deep experience in Python with demonstrated ability to build modern products
• Experience in designing APIs and integration patterns, implementing secure and sustainable products with a focus on quality and scalability
• Experience in FastAPI, Django, or equivalent
• Experience in data modeling and efficient usage of PostgreSQL, MySQL, MongoDB, or equivalent
• Experience with modern components like async python, pedantic, sqlalchemy, alembic, celery, google products API integration, etc. is a plus
• Understanding of CI/CD practices including code check-in policies, automated unit tests, automated code deployments, etc.
• Experience in other programming languages is a plus, especially Javascript and/or Typescript
• Experience building feature-rich and scalable web apps is a plus
• Ability to grasp new technologies and use them effectively to create industrial-strength software

ORGANIZATION

Launched in 2014, Oxit has continually focused on true innovation in IoT services through the creation
of solutions and products for an adaptive global business marketplace. Our diverse list of clienteles,
ranging across a multitude of industries, has grown to recognize and trust Oxit in partnering in all
aspects of Smart Technology capabilities from designing to prototyping, development and carefully
launching their ideas

ROLE

Proficient in connected objects, an IoT embedded engineer develops innovative solutions that help
users to receive, control and manage information.
Conceptualizing, designing, developing, & managing IoT end devices, middleware, interfaces, and
connectivity

RESPONSIBILITIES

PRIMARY RESPONSIBILITIES
● Analyze, discuss and understand user/business requirements
● Translate business requirements to optimizer solutions, system & firmware specifications
● Design & Implement firmware/software as per specifications and conduct unit tests
● Managing & building end devices and middleware (Gateway development)
● Connectivity solutions, protocol implementation, stack development (ex: Lora)
● Perform integration, acceptance tests, troubleshooting, and debugging
● Work in collaboration with other team members, leadership, and other departments towards
solution implementation and delivery
● Adhere to organization/project process standards and guidelines
● Handling internal (team, departments, and leadership) and external (customers & partners)
interactions
● Collaborate with and support Hardware team towards HW design & development
● Collaborate with and support Software team towards backend development, API definition &
interfacing, Mobile, Cloud, & Web application definition

SECONDARY RESPONSIBILITIES
● Researching, creating, and testing IoT solutions
● Designing platform solutions that are cloud-compatible and work with IoT applications
● Providing solutions to issues related to the connection of networks and platforms
● Contribute to improving quality, accelerating development and deployment - process improvement
and tools improvement
● Showcase ability to play different Agile roles and manage small teams
● Supporting management with client interactions and at times leading it

SKILLS

PRIMARY SKILLS
● Hands-on programming experience in C/C++/Python in Embedded/IoT environment
● Good working knowledge of Linux internals & application development
● Good working experience of RTOS & bare metal programming
● Hands-on experience in device driver development
● Hands-on experience with protocol implementation (wired & wireless)
● Experience in executing projects in an Agile/Waterfall model
● Exposure to Gateways, web/cloud computing technologies, APIs, sockets, & related tools
● Exposure to JavaScript, Node.js, and typescript is an added advantage
● Proficient in C, C++, and Python programming, Java script added advantage
● Good understanding of Linux internals, Linux System programming, and application development
on Linux
● Hands-on experience with Container technologies (LXD, Docker and/or Kubernetes)
● Working knowledge and experience implementing FUOTA, Device management
● Working knowledge of Security - Encryption, Decryption, Flash management
● Working knowledge of Web architecture, Interfacing (APIs, MQTT, etc.)
● Hands on experience with Yocto, Ubuntu Core
● Experience with R Pi or similar platforms
● Working Knowledge and experience with LoRaWan on both Gateway and Devices

● Prior experience working on IoT Gateways

SECONDARY SKILLS
● Firm understanding of IoT architecture and principles
● Knowledge of device and data security
● AWS or related cloud architecture, tools & setup, API development
● LoRa stack experience, Network gateway functionality, networking: TCP/IP, DNS, DHCP, HTTP
● ESP32 architecture, Free-RTOS experience
● Work and collaborate well with others
● Strong communication skills
● Strong analytical and problem-solving skills

WORK ENVIRONMENT
● Minimum 3 years of prior experience
with embedded, firmware, & IoT
● Available full time (40 hours a week)
● Remote working infrastructures
● Flexible remote work (work from
anywhere)
● Certain overlap with EST business hours
● Full time (Mon-Fri, 8 hrs/day)
● Agile way of working & mindset
● Team work, frequent interaction &
collaboration with team & leadership
● Collaborations & meetings through
video conferencing
● Friendly & collaborative environment

About Yellow Riddle:

Yellow Riddle is a young, fast-growing, bootstrapped and fun startup with a partly remote team. The founders have both been an active part of the Shopify ecosystem for over two years now consulting over 100+ DTC brands across the globe. We solve complex solutions for our merchants and build best-in-class Shopify websites. Most of our clients are based in the UK, Germany, USA & India.

Check out our website, especially our case studies:

www.yellowriddle.com

About the Role: 

Yellow Riddle is looking for an experienced Front-end Shopify Developer to join our growing team with our increasing volume of Shopify work. Work would be spread across theme customisations, development and more complex migration projects from other CMS platforms to Shopify. One could also expect to be involved in maintenance and iterative site improvements. The key objective of the role is to be able to work on complex project requirements and be able to work across multiple projects.

You'll be a great fit!... if:

• You have strong knowledge in templating languages, and additionally Shopify Templates(Liquid), debugging and front-end skills.
• You know how to set up custom layout/content editors for our clients in Shopify.
• You have hands-on experience with Shopify, including at least two or more large-scale projects.
• You write clean theme code and can add and debug JS.
• You excel working in a remote environment, meaning you’re autonomous, self-driven, responsive, transparent, and self-organised.

Critical Requirements (Must-Haves):

• Minimum 3 years of work experience.
• Excellent verbal and written communication skills in English.
• Ability to demonstrate strong analytical skills & problem solving mindset
• Strong knowledge of HTML, CSS.
• Knowledge of JavaScript and jQuery
• Ability to develop responsive designs from PSDs, Invision or Adobe XD
• Shopify knowledge & ability to work on theme-kit

Preferred Requirements (Nice to Haves):

• Experience of working on Shopify Plus projects

Candidate Attribute (Culture Fit):

• Willingness to learn.