Cutshort logo
Burgundy Hospitality pvt ltd logo
Customer Experience Executive
Customer Experience Executive
Burgundy Hospitality pvt ltd's logo

Customer Experience Executive

Neeraj Sharma's profile picture
Posted by Neeraj Sharma
2 - 5 yrs
₹2L - ₹3L / yr
Mumbai
Skills
Customer Service
Customer Support
Customer Success

About us:  

 

Burgundy Brand Collective is one of India's fastest-growing specialty retail companies with stores in 9 cities. The company partners with best-in-class international luxury brands to offer Indians a window to the finest food and lifestyle themes from across the world. Our brand portfolio includes Royce’ Chocolate- a premium Japanese confectionery brand, Onitsuka Tiger - a leading Japanese fashion and lifestyle brand, Provenance Gifts – a marketplace for curated gourmet gifts, Papabubble – an artistic, youth-oriented global candy brand and Ligne Roset – a luxury French contemporary furniture brand. The plan is to aggressively (yet astutely) scale out a portfolio of international brands pan-India. 



Customer Experience Executive

Location: Prabhadevi, Mumbai


Job Description

• Respond promptly and professionally to customer inquiries received through email, social media and chat platforms

• Provide accurate information and support to customers, addressing their concerns and resolving any issues

• Maintain a high level of customer satisfaction by delivering exceptional service and exceeding customer expectations

• Ensure timely and effective follow-up on customer queries and escalations to ensure satisfactory resolution

• Maintain a thorough understanding of company products, services, policies, and procedures to provide accurate and up-to-date information to customers

• Collaborate with internal teams to resolve customer issues and improve overall customer experience

• Meet or exceed productivity and quality standards set for the role

• Maintain customer data and records accurately in the designated systems.


Qualifications & Requirements

• Graduate degree

• Candidate should have 2 - 5 years of experience in a similar role

• Strong written communication skills, including proper grammar, punctuation, and attention to detail

• Previous experience in customer service or a similar role is preferred

• Proficiency in typing with a high level of accuracy and speed

• Ability to multi-task and effectively manage time in a fast-paced environment

• Good problem-solving skills and the ability to think critically

• Excellent interpersonal skills with a customer-centric approach

• Proficiency in using computers and knowledge of email and chat platforms


Reporting Manager: COO

Read more
Users love Cutshort
Read about what our users have to say about finding their next opportunity on Cutshort.
Shubham Vishwakarma's profile image

Shubham Vishwakarma

Full Stack Developer - Averlon
I had an amazing experience. It was a delight getting interviewed via Cutshort. The entire end to end process was amazing. I would like to mention Reshika, she was just amazing wrt guiding me through the process. Thank you team.
Companies hiring on Cutshort
companies logos

About Burgundy Hospitality pvt ltd

Founded :
2012
Type :
Services
Size :
100-1000
Stage :
Profitable

About

Burgundy is a consumer brands incubator that integrates retail, online, and B2B distribution. It offers a unique portfolio of brands that are rich in history, craftsmanship, and passion. The company has 12 retail stores across 6 cities in India and offers brands like ROYCE' Chocolate, Papabubble, Onitsuka Tiger, and Maxim’s Paris. Burgundy is a consumer brands incubator that integrates retail, online, and B2B distribution. The company offers a unique portfolio of brands that are rich in history, craftsmanship, and passion. It has 12 retail stores across 6 cities in India and offers brands like ROYCE' Chocolate, Papabubble, Onitsuka Tiger, and Maxim’s Paris. Burgundy aims to inspire a generation of global Indians who have traveled the world and yearn to experience the essence of adventure and exploration in India. The company's brands are complex by design yet simple to appreciate, and they tell stories of provenance and passion. Burgundy solves the problem of finding unique and high-quality brands in India by bringing them from around the world. The company operates in the retail, online, and B2B distribution industries.
Read more

Company social profiles

linkedin

Similar jobs

Kolkata
0.6 - 1 yrs
₹2L - ₹3L / yr
Customer Relationship Management (CRM)

Location: Kolkata

Work Days: Monday - Saturday

Educational Qualification: Graduate in any discipline (Business/Marketing preferred)

Compensation: Up To 4LPA (Inclusive of Variable Pay + Incentives)

Reporting Team: Reports to Sales Manager / Business Development Head

Experience: 6+ months of experience


About the Role

Are you someone who loves connecting with people, thrives on achieving targets, and want o grow fast in a performance-driven environment

At Study Buddy, we help students studying abroad unlock their full academic and career potential. We're expanding rapidly and are looking for Business Development Executive who are passionate about sales, communication, and helping students make the right choices.


Key Responsibilities:

  • Engage with inbound leads (students and parents), understand their needs through detailed consultations.
  • Pitch and sell relevant services with empathy and conviction — every call you make has the potential to change a life.
  • Own the sales funnel: manage and nurture your leads, follow up regularly, and close deals.
  • Collaborate with marketing and service teams for seamless client onboarding
  • Undate CRM systems accurately and submit weekly reports on performance and learning.
  • Participate in team sales sprints, campaign brainstorms, and performance reviews.

You Are a Great Fit If You Are:

  • A recent graduate or have up to 2 years of experience in B2C inside sales or tele-
  • Fluent in English, confident on the phone, and persuasive in communication.
  • Motivated by targets and performance-linked rewards.
  • Quick learner, coachable, and enthusiastic about working in a fast-paced startup
  • environment.
  • Familiar with CRMs and Excel (or a fast learner)
Read more
Incruiter
at Incruiter
1 recruiter
Anjali Bose
Posted by Anjali Bose
Bengaluru (Bangalore)
0 - 4 yrs
₹1L - ₹4L / yr
Content Marketing
social media influencer
instagram reels
youtube shorts
capcut
+3 more

Roles and Responsibilities:

● Create thumb-stopping Reels, Instagram Stories, and short-form videos for various social media platforms.

● Plan, shoot, and edit high-quality promotional and brand videos that bring our brand to life with flair and creativity.

● Develop and maintain a content calendar aligned with campaigns, launches, and trending moments.

● Collaborate with the marketing and design teams to roll out content that aligns with brand strategy and visual identity.

● Stay ahead of the curve on social media trends, evolving formats, and viral-worthy content ideas.

● Craft captivating copy for social media captions, video hooks, and campaign taglines that spark engagement.

● Play an active role in influencer marketing – whether that’s partnering with creators or being the influencer yourself!

● Represent the brand as a social media influencer with on-screen presence, charm, and authenticity.

● Pitch bold, quirky, scroll-breaking content concepts every week – and make them happen!


WHAT WILL YOU NEED TO SUCCEED?

● A creative mind that sees magic in the mundane.

● A portfolio of past work (even personal IG/ Linkedin content counts!)

● Passion for storytelling, aesthetics, and digital media.

● Comfort in front of or behind the camera (we love dual threats!)

● Familiarity with tools like Canva, CapCut, InShot, Adobe Rush, or anything else that gets your creativity flowing.

● Strong understanding of LinkedIn, Instagram, YouTube Shorts, and content performance i

Read more
Watch Your Health
at Watch Your Health
3 recruiters
Srishti Khandelwal
Posted by Srishti Khandelwal
Remote only
1 - 3 yrs
₹2L - ₹3L / yr
Recruitment

Job description

Company Description


Watch Your Health is a health-tech company based in Thane, specializing in innovative digital health solutions that enhance user engagement, improve health outcomes, and drive business growth. The platform combines AI-driven tools and wellness programs to provide personalized, data-driven healthcare for individuals and corporates.


 Role Description


This is a full-time on-site role in Thane for an HR Recruiter at Watch Your Health. The HR Recruiter will be responsible for sourcing, recruiting, interviewing, and hiring candidates. They will also be involved in onboarding new employees, managing employee relations, and ensuring compliance with labor laws and company policies.


 Qualifications


Recruitment and Interviewing skills

Employee Onboarding and Employee Relations skills

Knowledge of labor laws and HR policies

Excellent communication and interpersonal skills

Ability to work in a fast-paced environment


Read more
LOGICAL Soft Tech
at LOGICAL Soft Tech
1 recruiter
Sumit Aryan
Posted by Sumit Aryan
Indore
0 - 0.5 yrs
₹0 - ₹5000 / mo
skill iconFlutter

We are looking For Flutter Developer Internship Fresher candidates who want to make career in IT company and want to learn Live Project working.


Location : Indore, M.P( Work from office)


***Only Candidate Fresher candidates need to apply***


Roles :-


1) He or she will be working on custom Mobile Android App design on Flutter Dart.


2) He or she will be working on Server based Rest api integration with both get and Post method for making Android app dynamic.


3) He or she will be learning on backend api integration logics for making dynamic Mobile app


4) He or she will be working under Senior Guidance, module by module everything will learn from start and scratch


5) He or She will be eligible for full time roles also if performance is good and recommendation also in another IT company


6) He or she will receive internship certificate and placement assistance.


***************************************


Please call directly or visit office directly for detail discussion and for free counseling if interested for this internship Monday To Saturday 11 Am to 7 P.M


Company name : Logical Soft Tech Pvt Ltd, Indore(M.P)


Contact : - +91-786.973.159.5(HR), +91-826.982.972.9(HR), +91-741.595.091.9(HR), +91-821.025.182.4 (technical Department),


Address: - 2nd floor, 388,PU4, Scheme 54 PU4, Next to Krozzon hotel, Infront of Old Eye Retina Hospital, Vijay Nagar, Indore, M.P


Google Form


https://docs.google.com/forms/d/e/1FAIpQLSeXP7gtiGCewHs8_P2QnIkkyLkLoWUaZVHbTPN-ICUju7npUg/viewform


Referred by Sumit sir


https://www.instagram.com/p/C-evFytohcz/

Read more
Right Human Nutrition PVT LTD
RighthumanNutritionPVTLTD RHN
Posted by RighthumanNutritionPVTLTD RHN
Ahmedabad
0 - 2 yrs
₹1L - ₹1.5L / yr
Communication Skills
PPT
Telesales

Job Description:

We are looking for a dedicated and enthusiastic Customer Support Executive / Customer Service Representative to join our team. The ideal candidate should be passionate about customer service, possess strong communication skills, and have a keen eye for detail. Whether you're a seasoned professional or a fresh graduate eager to jumpstart your career, we welcome you to apply!


Key Responsibilities:

📞 Customer Support:

👉🏻 Provide exceptional customer service through email, WhatsApp, calls, and chatbots.

👉🏻 Address and resolve customer inquiries and complaints regarding products and dispatch.

👉🏻 Assist customers with product information, order status, and other related queries.


📲 Communication:

👉🏻 Maintain positive and professional behavior with customers at all times.

👉🏻 Respond promptly to customer queries and ensure all interactions are recorded accurately.

👉🏻 Use multiple communication channels (Mail/WhatsApp/Call/Bot) to manage customer interactions.


😇 Issue Resolution:

👉🏻 Identify and resolve customer issues efficiently.

👉🏻 Escalate complex issues to the appropriate departments when necessary.

👉🏻 Follow up with customers to ensure their concerns are resolved satisfactorily.


🛒 Order Management:

👉🏻 Assist customers with order placements, modifications, and cancellations.

👉🏻 Coordinate with the dispatch team to track orders and provide updates to customers.

👉🏻 Handle product returns, exchanges, and refunds as per company policies.

✍🏻 Product Knowledge:

👉🏻 Maintain in-depth knowledge of Right Human Nutrition’s products and services.

👉🏻 Provide accurate information to customers about product features, benefits, and usage.


Requirements:

🖥 Technical Skills:

👉🏻 Familiarity with customer service tools and software.

👉🏻 Basic knowledge of CRM systems.

👉🏻 Proficiency in using communication tools like email, WhatsApp, and call systems.


👩‍💼Experience:

👉🏻 Minimum of 1-2 years of experience in customer service or support roles (preferred).

👉🏻 Experience in handling customer queries through multiple channels (Mail/WhatsApp/Call/Bot).


👨‍💼Personal Attributes:

👉🏻 Strong problem-solving skills.

👉🏻 Ability to work independently and as part of a team.

👉🏻 High level of integrity and professionalism.

👉🏻 Patience and empathy in dealing with customer concerns.


How to Apply:

Please fill this form to apply for the job: https://forms.gle/4twmj2jd1iVuyoTc8 

We look forward to welcoming a new member to our dynamic team!

Read more
Mohali, Chandigarh
4 - 7 yrs
₹9L - ₹10L / yr
Office 365
Active Directory
Windows Azure
Domain controllers
Group policy
+4 more

JOB Requirements and Responsibilities:

 

#SeniorSystemadministrator 

- #ActiveDirectory Domain, #GroupPolicies, #Domaincontroller migration and upgrades.

- File and Print sharing, #NTFS permissions. #FileServer #migrations.

- #MicrosoftExchange or #Office365 messaging, #Outlook Configurations.

- Knowledge of Data #Backups, Backup Strategies, Experience on #backuptools will be an additional advantage.

- Basic knowledge of #Routers, #Firewalls, NAT, #VPN configuration #Sonicwalll preferable.

- Knowledge and working experience on #TicketingSystems & #RemoteAdministration tools.

- Good #DesktopTroubleshooting experience.

- #AntiVirus installations and #Troubleshooting.

- Knowledge of #DHCP , #DNS Management.

- Ticketing tool and #RMM tool #Labtech, #Kaseya, #Autotask (Experience preferred)

Read more
Reequil India Pvt Ltd
Anupriya Dhawan
Posted by Anupriya Dhawan
Chandigarh
3 - 10 yrs
₹8L - ₹12L / yr
Shopify
Web Development
skill iconHTML/CSS
skill iconJavascript

Skin and hair problems give many people stress, make them self-conscious and impact their confidence. Re’equil offers reliable and effective personal care formulations so that people look good in their own skin and feel even better.

 

Re'equil is a direct-to-consumer (D2C) beauty and personal care brand. Founded in 2018, we are a self-funded profitable company scaling new heights. We are currently a team of 30 based out of Chandigarh.

 

Joining: Immediate - 1 month

Qualification: BCA/MCA/B. Tech (CS/ECE)

 

  • Developing eCommerce sites on the Shopify platform. Shopify theme development and customization, private apps, Shopify Liquid templating language, Shopify JS APIs (storefront, AJAX Cart, Sections etc.), HTML5, CSS3, JavaScript, jQuery & Rest API's)
  • Responsible for the development of the website on Shopify as per the design handed off by the UI Designers. Knowledge of Installing & Customizing the new Shopify theme.
  • Deliver optimized, fast loading, and super responsive website. Understand the requirements from briefs, do thorough research, and based on previous experiences -propose the most suitable solution platform with an ETA.
  • Extending Shopify functionalities to the next level using storefront APIs, liquid programming, meta fields, etc.
  • Implementing SEO/CRO best practices in Shopify sites Creating responsive website designs
  • Integrating third-party and platform-supported apps in the sites.
Read more
Nine Hertz
at Nine Hertz
1 video
3 recruiters
Shreya Jain
Posted by Shreya Jain
H1-376, Chatrala Circle, Sitapura Industrial Area, Sitapura, Jaipur, Rajasthan 302022, Jaipur
1 - 3 yrs
₹1L - ₹3L / yr
Technical Writing
Content Writing
Blogging
Creative Writing
  • A positive attitude, willing to jump in and tackle new challenges.

  • 1- 3 years of experience in technical writing

  • coordination and collaboration with the internal teams and concered stakeholders
Read more
B2B SaaS Integration Suite
B2B SaaS Integration Suite
Agency job
via Unnati by parvathi gopinath
Pune
4 - 7 yrs
₹15L - ₹25L / yr
skill iconNodeJS (Node.js)
skill iconExpress
skill iconJava
skill iconHTML/CSS
skill iconDocker
+8 more
Work with a leading SaaS product and services company, learn about the global processes and client requirements.
 
Our client is a cloud integration and automation products provider. Their customised applications allow their clients' platform to connect to any cloud thus enhancing the user experience and allowing a seamless integration of data. Their streamlined operations focus on strategic issues like secure infrastructure and an in-house UX that is 5 times faster and at a fraction of the cost.
 
The founder is a Berkeley alumnus, with a background in Technology and Business and has packed in many years with IT and Fintech companies. Based out of California with an office in Mumbai, the 4 year old company is a niche player growing at arate of 23% in an industry that is in a booming and blooming stage. Their products being used in industries like Retail, Ecomm, Manufacturing, F&B, Pharma, Education among others.
 
As a Lead Full Stack Developer, you will take ownership of product features from conception to implementation, testing deployment and support.
 
What you will do:
  • Working on interesting technical challenges in a product centric and open-source driven environment.
  • Providing architectural direction on large-scale enterprise project implementations.
  • Structuring teams to ensure there is capacity to work on larger architectural redesign to meet scalability, performance, security or compliance needs.
  • Working closely with clients as they build features, functionality, and applications to make the ideal applications for the end customers.
  • Developing visioning skills and ability to see the big picture
  • Implementing and contributing to engineering practices and processes

 

What you need to have:

  • B.Tech /B.E.; M.Tech
For Back-end:
  • NodeJs, ExpressJs and Java based applications
  • loopback.ioas a framework.
  • Elastic search and MongoDB is used as Database
  • Angular and Angular 2 is the dominant front-end framework used for development
For Front-end
  • HTML5, CSS3, Angular, Angular 2/4/6 stacks
  • What we look for in a front-end engineer is someone who has deep hands-on experience with Angular/ AngularJS and proficiency with visual design for a mobile-first product.
  • Experience with MEAN stack is a plus.
For Full-Stack
  • It's a joint venture between Front-end and Back-end.
Plus points:
  • Docker
  • Kubernetes
  • Github
  • Third-party API integrations
Read more
BrowserStack
at BrowserStack
1 video
8 recruiters
Aditi Singh
Posted by Aditi Singh
Mumbai
4 - 8 yrs
Best in industry
skill iconJava
skill iconPython
skill iconNodeJS (Node.js)
skill iconRuby
skill iconRuby on Rails (ROR)
● Good experience in at least one scripting language: Ruby, Nodejs, Python, AppleScript, Unix shell or similar ● Familiarity with one compiled language: C, Java, C ++, Go or similar ● Good knowledge of operating systems and networking concepts ● Reasonable knowledge of Windows and/or Linux operating systems ● Ability to work on Windows and Linux platform below the application layer, including file systems, kernels, custom installations, shell scripting, internal APIs, etc ● Aggressive problem diagnosis and creative problem solving skills ● Startup mentality, high willingness to learn, and hardworking ● Experience of 4+ years
Read more
Why apply to jobs via Cutshort
people_solving_puzzle
Personalized job matches
Stop wasting time. Get matched with jobs that meet your skills, aspirations and preferences.
people_verifying_people
Verified hiring teams
See actual hiring teams, find common social connections or connect with them directly.
ai_chip
Move faster with AI
We use AI to get you faster responses, recommendations and unmatched user experience.
Did not find a job you were looking for?
icon
Search for relevant jobs from 10000+ companies such as Google, Amazon & Uber actively hiring on Cutshort.
companies logo
companies logo
companies logo
companies logo
companies logo
Get to hear about interesting companies hiring right now
Company logo
Company logo
Company logo
Company logo
Company logo
Linkedin iconFollow Cutshort
Users love Cutshort
Read about what our users have to say about finding their next opportunity on Cutshort.
Shubham Vishwakarma's profile image

Shubham Vishwakarma

Full Stack Developer - Averlon
I had an amazing experience. It was a delight getting interviewed via Cutshort. The entire end to end process was amazing. I would like to mention Reshika, she was just amazing wrt guiding me through the process. Thank you team.
Companies hiring on Cutshort
companies logos