
About us:
Burgundy Brand Collective is one of India's fastest-growing specialty retail companies with stores in 9 cities. The company partners with best-in-class international luxury brands to offer Indians a window to the finest food and lifestyle themes from across the world. Our brand portfolio includes Royce’ Chocolate- a premium Japanese confectionery brand, Onitsuka Tiger - a leading Japanese fashion and lifestyle brand, Provenance Gifts – a marketplace for curated gourmet gifts, Papabubble – an artistic, youth-oriented global candy brand and Ligne Roset – a luxury French contemporary furniture brand. The plan is to aggressively (yet astutely) scale out a portfolio of international brands pan-India.
Customer Experience Executive
Location: Prabhadevi, Mumbai
Job Description
• Respond promptly and professionally to customer inquiries received through email, social media and chat platforms
• Provide accurate information and support to customers, addressing their concerns and resolving any issues
• Maintain a high level of customer satisfaction by delivering exceptional service and exceeding customer expectations
• Ensure timely and effective follow-up on customer queries and escalations to ensure satisfactory resolution
• Maintain a thorough understanding of company products, services, policies, and procedures to provide accurate and up-to-date information to customers
• Collaborate with internal teams to resolve customer issues and improve overall customer experience
• Meet or exceed productivity and quality standards set for the role
• Maintain customer data and records accurately in the designated systems.
Qualifications & Requirements
• Graduate degree
• Candidate should have 2 - 5 years of experience in a similar role
• Strong written communication skills, including proper grammar, punctuation, and attention to detail
• Previous experience in customer service or a similar role is preferred
• Proficiency in typing with a high level of accuracy and speed
• Ability to multi-task and effectively manage time in a fast-paced environment
• Good problem-solving skills and the ability to think critically
• Excellent interpersonal skills with a customer-centric approach
• Proficiency in using computers and knowledge of email and chat platforms
Reporting Manager: COO

About Burgundy Hospitality pvt ltd
About
Similar jobs
Job Title: Retail Sales Associate / Customer Service Associate – Apparel Retail
Experience: 1–3 years in Apparel / Fashion Retail (Freshers with good communication may also apply)
Job Summary:
We are looking for enthusiastic and customer-focused Retail Sales Associates / Customer Service Associates to join our apparel retail brand. The ideal candidates will be responsible for delivering excellent customer experiences, achieving sales targets, and maintaining the brand’s visual and service standards on the shop floor.
Key Responsibilities:
- Greet customers warmly and assist them in selecting products as per their preferences.
- Provide complete product knowledge and styling suggestions to enhance sales.
- Achieve individual and store sales targets through effective customer engagement.
- Ensure high levels of customer satisfaction through prompt and professional service.
- Maintain store hygiene, stock display, and visual merchandising standards.
- Handle billing, cash transactions, and returns as per company policy.
- Manage inventory and report stock levels to the store manager.
- Handle customer complaints and feedback with a positive attitude.
Key Requirements:
- 1–3 years of experience in Apparel / Fashion Retail (preferred).
- Strong communication and interpersonal skills.
- Pleasant personality with a customer-first approach.
- Basic knowledge of sales, POS systems, and retail operations.
- Team player with a proactive attitude and willingness to learn.
- Flexible to work in shifts, weekends, and festive seasons.
Qualification:
12th Pass / Graduate in any discipline (Diploma in Fashion or Retail Management preferred)
Salary: As per industry standards + Incentives
Joining: Immediate preferred
call us for the interview:
Email: etalenthire[at]gmail[dot]com
satish: 88O 27 49 743
Responsibilities:
1. Sales Generation:
· Identify and prospect potential clients to generate new business opportunities.
· Conduct effective sales presentations and product demonstrations to showcase the value proposition of our offerings.
· Collaborate with the sales team to develop and implement sales strategies to achieve revenue targets.
· Follow up with leads and coordinate the entire sales cycle from initial contact to closing deals.
2. Client Relationship Management (only for Senior Associate):
· Build and maintain strong relationships with clients by understanding their needs and providing tailored solutions.
· Provide exceptional customer service and address client inquiries and concerns promptly and professionally.
· Conduct regular client follow-ups to ensure client satisfaction and identify opportunities for upselling or cross-selling.
3. Market Analysis (only for Senior Associate):
· Stay updated on industry trends, market conditions, and competitor activities.
· Conduct market analysis to identify potential business opportunities and target markets.
· Gather customer feedback and market insights to contribute to product and service enhancements.
4. Sales Administration:
· Maintain accurate and up-to-date sales records, including customer profiles, sales activities, and pipeline management.
· Prepare sales reports and forecasts for management review.
· Collaborate with the sales team and other departments to streamline processes and improve sales effectiveness.
Qualifications and Skills:
· Bachelor's degree in Business, Marketing, or a related field.
· Proven track record of 1-3 years in sales or business development roles for an associate and 4-6 years in sales and business development roles for a senior associate, preferably in a B2B environment.
· Relevant experience like training Industry, HR consultancy, etc
· Strong negotiation and persuasion skills with the ability to close deals.
· Excellent communication and presentation skills, both verbal and written.
· Self-motivated and target-driven, with a demonstrated ability to work in a fast-paced sales environment.
· Strong interpersonal skills with the ability to build rapport and establish long-term client relationships.
Benefits:
· Opportunities for career growth and professional development.
· Collaborative and supportive work environment.
· Ongoing training and skill development programs.
- Experience managing SEO and affiliate programs.
- Strong understanding of current online marketing concepts, strategies and best practices.
- Experience in SEO, Email marketing and social media. Knowledge of SEM Rush tool
- Experience in a similar digital marketing role.
- Highly creative with experience in identifying the target audience and devising digital campaigns that engage, inform and motivate.
- Strong communication skills.
Position: Full Stack Developer
Location: Coimbatore
Experience: 5 to 9 yrs.
Notice Period: within 15 to 30 days.
Work Mode: WFO; Hybrid Mode available.
Website: www.intellectyx.com
Duties and Responsibilities:
- Build and maintain robust, performant, user-facing web applications in Python/Django/React.
- Ability to work in fast paced, high pressure, agile environment, and willingness to learn any new technologies and apply them at work in order to stay ahead of the curve.
- Maintain a high level of quality for delivering software.
- Participate in sprint planning and task breakdown and estimation.
- Collaborate with various team members and stakeholders on requirements definition and feature design & development.
- Develop and enforce data engineering, security, data quality standards through automation.
Position Qualifications:
- Bachelor’s degree in computer science or Similar discipline.
- 3+ years of working experience building web applications using Python, Django, or some equivalent MVC framework.
- Working experience deploying and supporting software solutions in a production environment.
- Knowledgeable on best practices for the full software development life cycle, including coding standards, code reviews, source control management, build processes, testing, and operations.
- Excellent verbal & written communication skills.
- Experience scaling web applications as well as working with ReactJS.
- Expertise in building and managing large volume data processing (both streaming and batch) platform and performance optimization is a plus.
- Strong team focus with outstanding organizational and interpersonal, management, communication, and presentation skills.
Technology Areas of Expertise
- 3+ yrs of experience in React.js with Redux or angular
- 3+ yrs of experience in Python, Django
- Good Knowledge or experience in Cloud/AWS
- Experience in PostgreSQL ,
Data Engineer- Senior
Cubera is a data company revolutionizing big data analytics and Adtech through data share value principles wherein the users entrust their data to us. We refine the art of understanding, processing, extracting, and evaluating the data that is entrusted to us. We are a gateway for brands to increase their lead efficiency as the world moves towards web3.
What are you going to do?
Design & Develop high performance and scalable solutions that meet the needs of our customers.
Closely work with the Product Management, Architects and cross functional teams.
Build and deploy large-scale systems in Java/Python.
Identify, design, and implement internal process improvements: automating manual processes, optimizing data delivery, re-designing infrastructure for greater scalability, etc.
Create data tools for analytics and data scientist team members that assist them in building and optimizing their algorithms.
Follow best practices that can be adopted in Bigdata stack.
Use your engineering experience and technical skills to drive the features and mentor the engineers.
What are we looking for ( Competencies) :
Bachelor’s degree in computer science, computer engineering, or related technical discipline.
Overall 5 to 8 years of programming experience in Java, Python including object-oriented design.
Data handling frameworks: Should have a working knowledge of one or more data handling frameworks like- Hive, Spark, Storm, Flink, Beam, Airflow, Nifi etc.
Data Infrastructure: Should have experience in building, deploying and maintaining applications on popular cloud infrastructure like AWS, GCP etc.
Data Store: Must have expertise in one of general-purpose No-SQL data stores like Elasticsearch, MongoDB, Redis, RedShift, etc.
Strong sense of ownership, focus on quality, responsiveness, efficiency, and innovation.
Ability to work with distributed teams in a collaborative and productive manner.
Benefits:
Competitive Salary Packages and benefits.
Collaborative, lively and an upbeat work environment with young professionals.
Job Category: Development
Job Type: Full Time
Job Location: Bangalore
- Proven working experience in Android app development and published at least one original Android app.
- 1-3 years of experience in Android using the java language
Familiarity with architecture styles/APIs. - Solid understanding of the full mobile development life cycle.
- Knowledge of MVVM and other Mobile design patterns and best practices.
- Ensure the performance, quality, and responsiveness of applications
- Work in Agile, cross-functional teams and taking responsibility for deliverables
- Excellent communication skills in both technical and non-technical discussions
Should design and operate data pipe lines.
Build and manage analytics platform using Elastic search, Redshift, Mongo db.
Strong programming fundamentals in Datastructures and algorithms.
About the Role
- Own the end-to-end infrastructure of Sibros Cloud
- Define and introduce security best practices, identify gaps in infrastructure and come up with solutions
- Design and implement tools and software to manage Sibros’ infrastructure
- Stay hands-on, write and review code and documentation, debug and root cause issues in production environment
Minimum Qualifications
- Experience in Infrastructure as Code (IaC) to manage multi-cloud environments using cloud agnostic tools like Terraform or Ansible
- Passionate about security and have good understanding of industry best practices
- Experience in programming languages like Python, Golang, and enjoying automating everything using code
- Good skills and intuition on root cause issues in production environment
Preferred Qualifications
- Experience in database and network management
- Experience in defining security policies and best practices
- Experience in managing a large scale multi cloud environment
- Knowledge of SOC, GDPR or ISO 27001 security compliance standards is a plus
Equal Employment Opportunity
Sibros is committed to a policy of equal employment opportunity. We recruit, employ, train, compensate, and promote without regard to race, color, age, sex, ancestry, marital status, religion, national origin, disability, sexual orientation, veteran status, present or past history of mental disability, genetic information or any other classification protected by state or federal law.
Candidates will be teaching online to school going students. Will start as an intern with the option to move to full time after the 4 month internship period.
Must have
- Positive personality
- Excellent communication skills
- Fluency in English








