Customer Experience Executive

Job Description

Position Summary:

We are looking for a Mobile application developer responsible for the development and maintenance of applications aimed towards iOS, including mobile phones and tablets. Your primary focus will be the development of such applications and their integration with other services. You will be working alongside other engineers and developers working on different layers of the infrastructure. Therefore, a commitment to collaborative problem solving, sophisticated design, and creating quality products is essential. You will be responsible for the product development with quality and by following the engineering practices. The candidate should be a team player who should be able to code, do the peer code review, defect fixes wherever needed on the existing product.

Responsibilities:

 Design and build applications for iOS

 Ensure the performance, quality, and responsiveness of applications

 Collaborate with a team to define, design, and ship new features

 Innovative thinking for problems solutions. Solid implementation

 Identify and correct bottlenecks and fix bugs

 Achieving Code, module delivery dates within time

 Help maintain code quality, organization, automatization, and documentation

 Uses Agile Scrum Methodology for software development

 Develops unit tests for all new code

 Has all code changes peer reviewed and must peer review code when required

 Provides input for documentation of new or existing programs

 Well versed with usage of debugging tools to analyze and solve complex problems independently

 Diagnose and resolve complex level issues of application

 Participate in interactions with all levels of personnel with different teams Skills:

 Proficient in all versions of Swift, with a good knowledge of its ecosystems

 Solid understanding of object-oriented programming

 Experience in App Store distribution process and Enterprise distribution of Apple

 Good knowledge of performance limits and characteristics

 Knowledge of memory management and multi-threading, background thread handling and iOS file systems

 Knowledge of private framework in swift and objective C languages

 Experience with embedded databases and other system datastores

 Experience of automated testing platforms and unit tests for Mobile applications

 Familiarity with RESTful APIs to connect to back-end services

 Good sense of UI design and a user-oriented focus  Knack for benchmarking and optimization  Proficient understanding of code versioning tools e.g. Git

 Hands on experience in using Jenkins

 Familiarity with continuous integration

 Good Knowledge in design patterns

 Excellent interpersonal and written communication skills in English

 Good time management skills

 Certification of iOS development, swift language will be value added  Experience with Cocoa APIs on iOS and Apple frameworks AR, ML and swift UI is good to have

 2-4 years of work experience in Mobile application development.

Pay/compensation: Benefits: Health Insurance (including for Parents); Personal Accident Cover.

Linux Administration and VM Management with 6-8 Yrs. Exp: Client is based in US - No of positions -2

• CPU/Memory/Storage Monitoring
• Patch Management
• Disk Space Management
• System Log file management
• User account Management
• Server Start/Shut down
• Incident/SR Handling
• Pro-active monitoring of the customers infrastructure.
• Follow up on tickets with the internal IT Team for resolution/SLA
• Create and modify ansible/scripts to perform SA tasks
• Provide input on ways to improve the stability, security, efficiency, and scalability of the environment
• Collaborate with other teams and team members to develop automation strategies
• and deployment processes
• Lead and manage all Service Requests (SRs) with Oracle Support and Cloud Operations to coordinate and complete SA
• Lead and support Oracle Cloud Infrastructure, Oracle PaaS platform administration, and Security integrations with Oracle Cloud Applications
• Responsible for defining audit procedures to validate user permissions and creating custom user roles based on segregation of duties.
• Monitor and investigate any system performance issues and works with Oracle, project teams and end users to identify and resolve root causes.
• OCI infrastructure administration (Install, configure, migrations, tuning, patching, administration & monitoring).
• Identifies emerging technologies to solve complex business problems.
• Leads and directs all administrative support for new implementations, upgrades, and migrations.
• Effective collaboration with infrastructure teams, application development teams, testing, and release teams.
• Design/develop current and future state user security maps, identifying technical gaps, and building remediation plans with the new system.
• Implementing Disaster Recovery and High Availability.
• Applying automated configuration management & infrastructure provisioning
• Experienced in provisioning and supporting OCI components related to Network (VCN, IPSec, FastConnect, Firewall ….)
• Excellent written and verbal communication skills.
• Work cross functionally with the team on system administration, access management and security management tasks in OCI
• Responsible for coordinating the review of new release details, as well as communicating platform maintenance events to project teams and end users affected by both planned and unplanned events.
• Establish and maintain the security policies for the firewall as new customer locations are added.
• Establish and maintain DR plans for the network topology
• Switch from primary IPSec tunnel to backup tunnel
• Switch back to Primary when appropriate
• Backup policy development and administration for OCI tenant
• VM Backup scripting (includes testing and enhancements as needed).
• Should be willing to work in shifts.

• Promote and sell company products at assigned locations.
• Complete mandatory product and compliance training.
• Collaborate with members of different teams.
• Develop engaging sales pitches for different target customers.
• Collect customer contact information and follow up with leads.
• Maintain the customer database.
• Build strong customer relationships.
• Create sales, needs analysis and cost–benefit reports.
• Monitor competitor sales strategies.

Marketing Campaign Manager

INDIA AND SEA

 

About SATISFIC
Satisfic is focused on the areas of the IT channel marketing. As the channel catalyst, we connect and empower technology suppliers, solution providers and end-users. Headquartered in Singapore and with teams across key countries in APAC, Satisfic leverages its regional service delivery capabilities to help IT channel succeed and grow.  Please visit our site at http://www.satisfic.com">www.satisfic.com for further details.

What you will be doing:

Operational and Project Management

• Work with our India and SEA clients
• Develop digital marketing initiatives and programs for IT products and solutions.
• Create and execute digital marketing campaigns like webinar, email, search and social marketing etc. for assigned products in assigned markets.
• Work closely with internal team and external vendors to implement marketing activities and tactics.

Creative Execution of Marketing Promotions

• Create concepts for marketing initiatives, and draft promotional copy and relevant terms & conditions.
• Ensure compliance with client-brand guidelines and contract when implementing creative and manage required approvals.
• Work with other members of the SATISFIC Team, contractors or vendors as needed to execute marketing campaigns.
• Compile regular reports and analytics of campaign performance and results.

Strategic Planning Support

• Provide campaign recaps indicating success metrics and ROI. Make recommendations based on how to apply learnings to future promotions.
• Establish and maintain processes to manage scope over the campaign lifecycle by managing the identification, resolution and escalation of project risks and issues hindering delivery of programs
• Track campaign progress at every step and proactively work with internal and external customer to steer campaigns in the right direction
• Attend weekly calls with the client; send out daily and weekly activity reports and ROI analytics to the Client.

About your experience:

• 5-7 years of proven experience in B2B marketing campaign planning and execution.
• Hands on experience in email marketing, webinar marketing and other digital marketing campaign execution.
• 1-2 years of IT channel marketing experience would be an added advantage.
• Highly proficient in Microsoft Word, PowerPoint and Excel
• Strong interpersonal and communication skills
• Strong analytical abilities
• Project and time management skills
• Facilitate and manage teamwork across departmental functions
• Knowledge of project management and reporting tools would be added advantage
• Highly organized and strongly self-motivated
• Ability to multi-task activities with shifting priorities
• Quick learner with a positive attitude
• Strong decision-making, problem resolution and creative thinking skills

Qualifications:

• Graduate in any field.
• MBA Marketing preferred but not mandatory

Reports to:  Manager – Customer Success.

Job Description:

We are looking for a Big Data Engineer who have worked across the entire ETL stack. Someone who has ingested data in a batch and live stream format, transformed large volumes of daily and built Data-warehouse to store the transformed data and has integrated different visualization dashboards and applications with the data stores.    The primary focus will be on choosing optimal solutions to use for these purposes, then maintaining, implementing, and monitoring them.

Responsibilities:

• Develop, test, and implement data solutions based on functional / non-functional business requirements.
• You would be required to code in Scala and PySpark daily on Cloud as well as on-prem infrastructure
• Build Data Models to store the data in a most optimized manner
• Identify, design, and implement process improvements: automating manual processes, optimizing data delivery, re-designing infrastructure for greater scalability, etc.
• Implementing the ETL process and optimal data pipeline architecture
• Monitoring performance and advising any necessary infrastructure changes.
• Create data tools for analytics and data scientist team members that assist them in building and optimizing our product into an innovative industry leader.
• Work with data and analytics experts to strive for greater functionality in our data systems.
• Proactively identify potential production issues and recommend and implement solutions
• Must be able to write quality code and build secure, highly available systems.
• Create design documents that describe the functionality, capacity, architecture, and process.
• Review peer-codes and pipelines before deploying to Production for optimization issues and code standards

Skill Sets:

• Good understanding of optimal extraction, transformation, and loading of data from a wide variety of data sources using SQL and ‘big data’ technologies.
• Proficient understanding of distributed computing principles
• Experience in working with batch processing/ real-time systems using various open-source technologies like NoSQL, Spark, Pig, Hive, Apache Airflow.
• Implemented complex projects dealing with the considerable data size (PB).
• Optimization techniques (performance, scalability, monitoring, etc.)
• Experience with integration of data from multiple data sources
• Experience with NoSQL databases, such as HBase, Cassandra, MongoDB, etc.,
• Knowledge of various ETL techniques and frameworks, such as Flume
• Experience with various messaging systems, such as Kafka or RabbitMQ
• Creation of DAGs for data engineering
• Expert at Python /Scala programming, especially for data engineering/ ETL purposes

• Bachelor's degree in computer sciences, software engineering, or equivalent.
• Experience with Go language programming and other backend technologies such as NodeJS/ExpressJS, preferably in Security/enterprise/SaaS products. 
• Exposure to one or more cloud platforms (AWS, GCP, Azure), containers and kubernetes.
• Hands-on experience with microservices architecture, Rest APIs, databases such as PostgreSQL/mongodb, distributed systems, data engineering technologies, etc.
• Strong analytical and problem-solving skills, and keen attention to detail.
• Knowledge of the modern SDLC practices, Agile methodologies, tools such as Jira, and software configuration tools such as GitHub.
• Capable of balancing multiple priorities and remaining flexible in a changing environment.

• General Accounting
• Account Payable/Account Receivable
• Debit/credit, reconciliation
• Bank Receivable and Bank Payable.
• TDS, Tax rules
• Balance sheet
• Bank and other reconciliation's

We are looking for a Python Web Developer responsible for managing the interchange of data between the server and the users. Your primary focus will be the development of all server-side logic, ensuring high performance and responsiveness to requests from the front-end. You will also be responsible for integrating the front-end elements built by your co-workers into the application; therefore, a basic understanding of front-end technologies is necessary as well.

• Writing reusable, testable, and efficient code
• Design and implementation of low-latency, high-availability, and performant applications
• Integration of user-facing elements developed by front-end developers with server side logic
• Implementation of security and data protection
• Integration of data storage solutions 

SUMMARY

We are looking for a React Native developer interested in building performance mobile apps on both the iOS and Android platforms. You will be responsible for architecting, designing, and building these applications, as well as coordinating with the teams responsible for other layers of the product infrastructure. Building a product is a highly collaborative effort, and as such, a strong team player with a commitment to perfection is required. We are looking for self-motivated, energetic candidates who are looking for the next set of challenges in their careers. Mobile app developer, you will be responsible for developing and maintaining the mobile app. NOT a classic Website Development job involving simple development and maintenance of websites. We work on complex web applications that are technologically challenging. The projects are done in small teams, which results in greater responsibility for each member of the team. We genuinely want you to learn and grow and will provide you ample opportunities for that.

Responsibilities:-

• Deliver innovative solutions to drive next-generation user experiences, designs, and technologies.
• In-depth knowledge and proven record in developing mobile apps.
• Extensive experience with React and state management frameworks such as Redux/MobX.
• Experience with React Native.
• Technical knowledge of RDBMS.
• Development experience with iOS/Android or both.
• Strong knowledge of data structures, algorithms, and run-time optimization.
• Ability to write well-documented, clean JavaScript code.
• Build pixel-perfect, buttery smooth UIs across both mobile platforms.
• Leverage native APIs for deep integrations with both platforms.
• Diagnose and fix bugs and performance bottlenecks for performance that feels native.
• Maintain code and write automated tests to ensure the product is of the highest quality.
• Rock-solid at working with third-party dependencies and debugging dependency conflicts

Required Skills:-

• Firm grasp of the JavaScript (and Typescript or Closure Script) language and its nuances, including ES6+ syntax.
• Knowledge of (functional or object-oriented) programming.
• Familiarity with native build tools, like XCode, Gradle (Android Studio, IntelliJ)
• Understanding of REST APIs, the document request model, and offline storage.
• Experience with automated testing suites, like (Jest or Mocha)
• React Native
• Redux/Mobx
• RDBMS,
• Third-Party SDK integration.
• Development experience with IOS/Android or both

Industry: IT / E-Learning and Assessment

Functional Area: IT Software - Application Programming, Maintenance

Role Category: Programming & Design

Role: React Developer

Employment Type: Permanent Job, Full Time

Qualification: B.E./B.Tech./MCA