About us:
Burgundy Brand Collective is one of India's fastest-growing specialty retail companies with stores in 9 cities. The company partners with best-in-class international luxury brands to offer Indians a window to the finest food and lifestyle themes from across the world. Our brand portfolio includes Royce’ Chocolate- a premium Japanese confectionery brand, Onitsuka Tiger - a leading Japanese fashion and lifestyle brand, Provenance Gifts – a marketplace for curated gourmet gifts, Papabubble – an artistic, youth-oriented global candy brand and Ligne Roset – a luxury French contemporary furniture brand. The plan is to aggressively (yet astutely) scale out a portfolio of international brands pan-India.
Customer Experience Executive
Location: Prabhadevi, Mumbai
Job Description
• Respond promptly and professionally to customer inquiries received through email, social media and chat platforms
• Provide accurate information and support to customers, addressing their concerns and resolving any issues
• Maintain a high level of customer satisfaction by delivering exceptional service and exceeding customer expectations
• Ensure timely and effective follow-up on customer queries and escalations to ensure satisfactory resolution
• Maintain a thorough understanding of company products, services, policies, and procedures to provide accurate and up-to-date information to customers
• Collaborate with internal teams to resolve customer issues and improve overall customer experience
• Meet or exceed productivity and quality standards set for the role
• Maintain customer data and records accurately in the designated systems.
Qualifications & Requirements
• Graduate degree
• Candidate should have 2 - 5 years of experience in a similar role
• Strong written communication skills, including proper grammar, punctuation, and attention to detail
• Previous experience in customer service or a similar role is preferred
• Proficiency in typing with a high level of accuracy and speed
• Ability to multi-task and effectively manage time in a fast-paced environment
• Good problem-solving skills and the ability to think critically
• Excellent interpersonal skills with a customer-centric approach
• Proficiency in using computers and knowledge of email and chat platforms
Reporting Manager: COO
Shubham Vishwakarma
Full Stack Developer - Averlon
About Burgundy Hospitality pvt ltd
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Customer Support Executive
No.of Requirements: 100
Qualification : Any Graduate
Mode: Work from office
Fresher or 6+months experience
Language: English + Tamil/ Malayalam/ Kannada/ Hindi
English Versant -4 or 5
Shift- 9am to 8pm for females and 9am to 12pm for males
5 days working, 2 rotational week off
- Inbound process
- Voice process
- No sales
- No target
- It's a query resolution process
- Salary: Upto 20k take home + Pf & ESIC
Candidates those who are interested in BPO sector may eligible to apply
CA Candidates are not applicable for this role.
2. Need candidate from Tier 1 and Tier 2 colleges only.
3. 2–3 years of hands-on experience in Financial Analysis / FP&A
4. Strong proficiency in Financial Modelling, forecasting, budgeting, and variance analysis
5. Experience preparing financial reports, presentations, and management dashboards with Advance Excel skills.
6. Strong attention to detail with high accuracy in analysis and reporting
7. Strong problem-solving skills and ability to recommend practical solutions on different Scenarios.
8. Candidate should be good in Cost Management
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We are looking for a technical product manager who can get to the heart of a problem quickly and solve it. If you love to work in a start-up-like and high-performance environment, drive great things, and be great in the process; if you love the amalgamation of Analytics, Machine Learning, and Technology to build world-class software products and solutions; Infinx is the place for you.
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How will you lead?
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- A self-starter who thinks creatively and laterally to create a product that is central to the success of the business
- 3-5 years of product management experience; development experience is a plus
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Must/Good to Have Details :
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Must have :
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3) Experience in NAV Report Builder and Office 365 integration with dynamics Apps is a plus.
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Good to have :
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Notice Period: Immediate
Shift Timings: Day Shift
Work Type: On Site
No. of Openings: 600
Salary: ₹16,500 – ₹17,500 per month
Languages Required: English and Hindi
Skills Required: MS Excel, Calling, Communication
Experience: 0 – 3 years
Qualification: Graduation (10 + 2 + 3)
Age Limit: 18 – 30 years
Job Description
Are you passionate about customer service and sales?
Are you looking to kickstart your career in a thriving, growth-focused environment?
If yes, Axis BPO Process invites you to join our team as a Tele Sales - Customer Care Executive!
This is an exciting opportunity for fresh graduates and experienced professionals alike to grow in a dynamic and supportive workplace. As part of our team, you will:
- Handle Inbound Calls:
- Deliver personalized and effective assistance to customers by addressing inquiries, resolving issues, and ensuring complete satisfaction.
- Cross-Sell Products and Services:
- Identify customer needs and offer tailored product and service solutions to maximize value for the customer and boost revenue.
- Maintain Accurate Records:
- Ensure that all customer interactions and transactions are meticulously documented for tracking progress and improving service quality.
- Follow Company Policies:
- Uphold the highest standards of professionalism by adhering to all company policies and procedures regarding customer care and sales.
Why Join Axis BPO Process?
✅ Immediate joining opportunity
✅ Day shift and comfortable work timings
✅ Build strong skills in customer management and sales techniques
✅ Learn from an experienced, supportive, and collaborative team
✅ Steady career growth with one of the fastest-growing BPOs
If you are enthusiastic about delivering exceptional customer experiences, have excellent communication skills in English and Hindi, and enjoy working in a results-driven environment — this role is for you!
Take the first step towards an exciting career with Axis BPO Process.
Apply today and be a part of our success story!
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C#user experience (UX). We are a trusted partner for innovative digital
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Specialist and Click partner (by Salesforce), we offer consulting services,
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integration based on standard components and products, as well as
support & application management. By implementing best-practice
solutions while optimizing their processes we help our customers to be
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Desired Skillset:
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- Working with a ticket tool like Jira
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NodeJS (Node.js)
Follow CutshortShubham Vishwakarma
Full Stack Developer - Averlon