
About us:
Burgundy Brand Collective is one of India's fastest-growing specialty retail companies with stores in 9 cities. The company partners with best-in-class international luxury brands to offer Indians a window to the finest food and lifestyle themes from across the world. Our brand portfolio includes Royce’ Chocolate- a premium Japanese confectionery brand, Onitsuka Tiger - a leading Japanese fashion and lifestyle brand, Provenance Gifts – a marketplace for curated gourmet gifts, Papabubble – an artistic, youth-oriented global candy brand and Ligne Roset – a luxury French contemporary furniture brand. The plan is to aggressively (yet astutely) scale out a portfolio of international brands pan-India.
Customer Experience Executive
Location: Prabhadevi, Mumbai
Job Description
• Respond promptly and professionally to customer inquiries received through email, social media and chat platforms
• Provide accurate information and support to customers, addressing their concerns and resolving any issues
• Maintain a high level of customer satisfaction by delivering exceptional service and exceeding customer expectations
• Ensure timely and effective follow-up on customer queries and escalations to ensure satisfactory resolution
• Maintain a thorough understanding of company products, services, policies, and procedures to provide accurate and up-to-date information to customers
• Collaborate with internal teams to resolve customer issues and improve overall customer experience
• Meet or exceed productivity and quality standards set for the role
• Maintain customer data and records accurately in the designated systems.
Qualifications & Requirements
• Graduate degree
• Candidate should have 2 - 5 years of experience in a similar role
• Strong written communication skills, including proper grammar, punctuation, and attention to detail
• Previous experience in customer service or a similar role is preferred
• Proficiency in typing with a high level of accuracy and speed
• Ability to multi-task and effectively manage time in a fast-paced environment
• Good problem-solving skills and the ability to think critically
• Excellent interpersonal skills with a customer-centric approach
• Proficiency in using computers and knowledge of email and chat platforms
Reporting Manager: COO

About Burgundy Hospitality pvt ltd
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• Extensive experience in developing enterprise-scale systems for global organization. Should possess good architectural knowledge and be aware of enterprise application design patterns.
• Should be able to analyze, design, develop and test complex, low-latency client-facing applications.
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Urgently Hiring Flutter Mobile App developer for our Company Logical SoftTech,Indore(M.P).
Experience: minimum 6 months ( Trained fresher who has done 3 to 4 projects with api parsing can also apply for it)
Job location: Indore(M.P)
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Key Responsibilities : -
1) Expertise in App development on flutter/dart
2) Must have expertise in Api parsing , App design, 3rd party integration, payment gateway, social integration, firebase
3) Can work individual or in a team, Immediate joiner
4)Any other technology knowledge like Android java will be added plus.
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About the Company
LiquiLoans (LL) is an RBI registered NBFC. The LL platform provides consumer loans and has established a strong value proposition in the digital lending space. It is a well capitalized NBFC-P2P with a vision to build an easy to use financial platform serving millions of customers in India. The company is founded by entrepreneurs who have previously co-founded a successful rental platform "RentoMojo''. LiquiLoans is funded by Matrix Partners, which has invested in some of the marquee companies like OlaCabs, Practo, Quikr and Cloud Nine. Marquee Angel Investors.
Our goal is to allow borrowers to get loans at interest rates cheaper than a bank and enable every lender to give loans to creditworthy individuals in a safe and legal manner. We intend to build a dynamic, completely tech-enabled, loan exchange platform where individuals can lend money to other individuals within minutes. We plan to integrate the new age data-driven lending strategies and come up with an end to end, easy to use, online spread of financial products and services.
Ours would be a one-stop destination for all our users, from providing credit facilities to offering investment opportunities. We aspire to develop India’s one of a kind, highly liquid interface where an individual can invest, render and take exposure against existing credit employed within minutes.
Founding Team
- Achal Mittal: (https://www.linkedin.com/in/achal-mittal-8a95993a/): NMIMS Alum, Ex ICICI and HSBC and co-founded Rentomojo
- Gautam Adukia: (https://www.linkedin.com/in/gautam-adukia-415a0650/): IIM Alum, Ex IIFL Funding: Raised Series A funding from Matrix Partners
Designation - Product Manager
Key Responsibilities: -
- Conceptualize impactful features and product offerings by collaborating with internal teams like engineering, design, marketing, operations and business development
- Manage the product life cycle, including strategy, requirements, target user research, prototyping, user experience journey, stakeholder satisfaction, etc.
- Implement go-live strategies, define goals and metrics for the success of your product/ feature/ process
- Identifying new potential channels that run parallel with the business goals.
- Creating campaigns and strategies that can attract more customers to the business.
- Measuring and reporting on the performance of all digital marketing campaigns and assess against goals (ROI and KPIs)
- Demonstrate product features to clients/customers, & internal employees
- Brainstorm new and creative growth strategies
Required Skill Set:
- Minimum 3 years of work experience in a product-oriented environment
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Develop testing strategy, test plan and test scenarios for new feature set in existing applications and for new applications as well.
Perform Root Cause analysis for captured bugs
Prioritize and Categorize captured bugs
Develop, prioritize, and execute manual and automated regression test cases/scripts on releases.
Identify and create test data for sprint test demo
Create positive and negative tests for User Stories
Expected skill set (MUST HAVES):
Excellent command of Manual Testing and Automation Testing (Any tool).
Good knowledge of UI automation using Selenium or equivalent
Good knowledge in writing advanced SQL queries and data validation techniques
Good Experience of working in an Agile environment and
Expected skill set (Good to have)


We are looking for a highly capable Node.js developer to optimize our web-based application performance. You will be collaborating with our front-end application developers, designing back-end components, and integrating data storage and protection solutions.
To ensure success as a Node.js developer, you should possess extensive knowledge of Node.Js-based services and experience in a similar role. An accomplished Node.js developer will be someone whose expertise results in the stable, fast, and secure exchange of data between servers and end-users.
Node.js Developer Responsibilities:
- Developing and maintaining all server-side network components.
- Ensuring optimal performance of the central database and responsiveness to front-end requests.
- Collaborating with front-end developers on the integration of elements.
- Designing customer-facing UI and back-end services for various business processes.
- Developing high-performance applications by writing testable, reusable, and efficient code.
- Implementing effective security protocols, data protection measures, and storage solutions.
- Running diagnostic tests, repairing defects, and providing technical support.
- Documenting Node.js processes, including database schemas, as well as preparing reports.
- Recommending and implementing improvements to processes and technologies.
- Keeping informed of advancements in the field of Node.js development.
Node.js Developer Requirements:
- At least two years' experience as a Node.js developer.
- Extensive knowledge of JavaScript, web stacks, libraries, and frameworks.
- Knowledge of front-end technologies such as HTML5 and CSS3.
- Superb interpersonal, communication, and collaboration skills.
- Exceptional analytical and problem-solving aptitude.
- Great organizational and time management skills.
- Availability to resolve urgent web application issues outside of business hours.


Work Location - Bangalore
The Data Analytics Senior Analyst is a seasoned professional role. Applies in-depth disciplinary knowledge, contributing to the development of new techniques and the improvement of processes and work-flow for the area or function. Integrates subject matter and industry expertise within a defined area. Requires in-depth understanding of how areas collectively integrate within the sub-function as well as coordinate and contribute to the objectives of the function and overall business. Evaluates moderately complex and variable issues with substantial potential impact, where development of an approach/taking of an action involves weighing various alternatives and balancing potentially conflicting situations using multiple sources of information. Requires good analytical skills in order to filter, prioritize and validate potentially complex and dynamic material from multiple sources. Strong communication and diplomacy skills are required. Regularly assumes informal/formal leadership role within teams. Involved in coaching and training of new recruits. Significant impact in terms of project size, geography, etc. by influencing decisions through advice, counsel and/or facilitating services to others in area of specialization. Work and performance of all teams in the area are directly affected by the performance of the individual.
Responsibilities:
- Build and enhance the software stack for modelling and data analytics
- Incorporate relevant data related algorithms in the products to solve business problems and improve them over time
- Automate repetitive data modelling and analytics tasks
- Keep up to date with available relevant technologies, to solve business problems
- Become a subject matter expert and closely work with analytics users to understand their need & provide recommendations/solutions
- Help define/share best practices for the business users and enforce/monitor that best practices are being incorporated for better efficiency (speed to market & system performance)
- Share daily/weekly progress made by the team
- Work with senior stakeholders & drive the discussions independently
- Mentor and lead a team of software developers on analytics related product development practices
Qualifications:
- 10-13 years of data engineering experience.
- Experience in working on machine-learning model deployment/scoring, model lifecycle management and model performance measurement.
- In-depth understanding of statistics and probability distributions, with experience of applying it in big-data software products for solving business problems
- Hands-on programming experience with big-data and analytics related product development using Python, Spark and Kafka to provide solutions for business needs.
- Intuitive with good interpersonal-skills, time-management and task-prioritization
- Ability to lead a technical team of software developers and mentor them on good software development practices.
- Ability to quickly grasp the business problem and nuances when put forth.
- Ability to quickly put together an execution plan and see it through till closure.
- Strong communication, presentation and influencing skills.
Education:
- Bachelor’s/University degree or equivalent experience
- Data Science or Analytics specialization preferred

Qualification
- Total Experience level of 2 to 4 years of software development
- Strong problem-solving skills, data structures, and algorithms
- Experience with distributed systems handling a large amount of data
- Excellent coding skills in any one/more among Ruby/ROR.
- Good understanding of Web Technologies (RestFul APIs, Authentication)
- Good understanding of Database Systems
- Experience in working on Data Science problems is a plus
- B.Tech/BE/M. Tech in Computer Science or equivalent
Responsibilities
We believe in a setup where our engineers get to experience most components of our platform though they might be experts in one/few areas. Here are some areas where based on your choice & experience you would be working on:
Enhancing various components of our AI platform (e.g Context engine, Feed Integration pipeline, Configuration Manager etc)
Managing bot development/on-boarding for existing/new clients which includes building Bot UI flows, integration of client APIs etc
Exploring new capabilities and integrating external systems (e.g Google Vision APIs, Greatschool.org APIs etc) into bot platforms based on use cases
Building/enhancing customer/employee facing Admin Site for reporting, setup, customer onboarding, configurations, AI training, Monitoring and alerting etc
Building/managing RESTful APIs for various features within the core bot platform
Exploring/integrating/enhancing with various third-party messaging systems (e.g FB Messenger, Twitter, Viber, Alexa, Zendesk, Salesforce etc) as these platforms evolve in capabilities
Building/managing AWS clusters for clients
Automating test cases, build process.
About Insyncai
Insyncai is the leading Customer Experience automation platform for enterprises who need to up-level the entire customer journey. eCommerce penetration has increased more in the last year than it has over the last decade, therefore brands are looking to move beyond legacy systems. Insyncai provides a solution that provides a world-class customer experience for any team. Insyncai’s platform does not require any work from their partners, builds a custom, AI solution in under 4 weeks, and has been shown to automate up to 75% of a customer's journey including support, product discovery, product education and purchase. Having grown 300% YoY, we work with large Fortune 500 brands like Verizon Media, Stamps.com, and more.
Please visit:
https://www.google.com/url?q=https://www.insyncai.com/&sa=D&source=calendar&usd=2&usg=AOvVaw3m7iT3efNvdv9gm-bIJYId">https://www.insyncai.com/https://www.google.com/url?q=https://www.crunchbase.com/organization/insync-c17a&sa=D&source=calendar&usd=2&usg=AOvVaw3mmTseE_S_ai7P7bS-uE6f">https://www.crunchbase.com/organization/insync-c17a
We are currently hiring freelance academic editors for broad subject classification under “Physical Sciences & Engineering”.
Please read more about our freelancer role and selection process below.
Enago will ensure:
- Possibility of a guaranteed monthly income while freelancing:
Apart from offering work in the typical freelancing manner, we also offer opportunities that guarantee a minimum monthly/annual income, along with the possibility of an additional annual bonus (monetary), based on your performance. - A smooth performance-driven progression curve with an effective feedback mechanism:
This ensures that the expectation mismatch is nearly zero. In the past, the strong professional bonding with our freelance editors has also led to mutual recommendations—a definite plus factor! - A rewarding experience, both monetarily and intellectually:
You will get the opportunity to apply your domain knowledge and skills to help non-native authors present their work to the world through esteemed journals and renowned conferences, with the flexibility of timings dedicated to editing.
Qualities we look for in our freelance editors
• Proficiency and competence in the most widely spoken language across the world—English!
• Knack for diligently editing, restructuring, and polishing articles written by non-native speakers
• Appropriate manuscript format* that conforms to academic conventions in terms of citation style, layout, section headings, and tense usage
- Preservation of the author’s intended meaning even in papers where the content requires extensive revision
• Extensive subject matter expertise
• Minimum 2 years of relevant copyediting/academic editing experience (preferably)
•Freelance editors also thoroughly format the manuscript as per mentioned journal guidelines when clients opt for our journal formatting service
A glimpse at what you would edit:
You will be assigned papers of varying difficulty levels (in terms of English, subject matter expertise, and extent of revision needed) written by non-native speakers in either English or their native language (translated papers). These papers are written by what we believe constitute an eclectic group of authors and writers, i.e., we receive work from not only scientists, researchers, and students but also corporates, linguists, and common man trying to communicate in English—from the latest in cutting-edge technology to the timeless fascination with history and arts!

and executing test cases, defect reporting/verification on web based application.
Qualifications: BCA / MCA / M.Sc IT / B.E. / B.Tech / M.E. / M. Tech (Preferably in Computer Science)
from a reputed institute.
The role involves requirement understanding, script development and test across different
platforms using PowerShell and Shell script for Vulnerability detection
Along with Script development, you will be responsible for provisioning test machines on
AWS/Azure
Primary goals would be to create highly reliable scripts which basically works on all the
platforms
Basic Requirements:
o 2-6 years of experience with scripting/programming language like Powershell/Shell
script/Python/Java
o Experience on version controlling systems like Git
o Strong understanding on Linux and Windows
o Strong verbal and written communication skills
o Good to have knowledge of Kotlin programming language
o Good to have understanding of different cloud providers like AWS/Azure
o Experience on Kotlin programming language

