About us:
Burgundy Brand Collective is one of India's fastest-growing specialty retail companies with stores in 9 cities. The company partners with best-in-class international luxury brands to offer Indians a window to the finest food and lifestyle themes from across the world. Our brand portfolio includes Royce’ Chocolate- a premium Japanese confectionery brand, Onitsuka Tiger - a leading Japanese fashion and lifestyle brand, Provenance Gifts – a marketplace for curated gourmet gifts, Papabubble – an artistic, youth-oriented global candy brand and Ligne Roset – a luxury French contemporary furniture brand. The plan is to aggressively (yet astutely) scale out a portfolio of international brands pan-India.
Customer Experience Executive
Location: Prabhadevi, Mumbai
Job Description
• Respond promptly and professionally to customer inquiries received through email, social media and chat platforms
• Provide accurate information and support to customers, addressing their concerns and resolving any issues
• Maintain a high level of customer satisfaction by delivering exceptional service and exceeding customer expectations
• Ensure timely and effective follow-up on customer queries and escalations to ensure satisfactory resolution
• Maintain a thorough understanding of company products, services, policies, and procedures to provide accurate and up-to-date information to customers
• Collaborate with internal teams to resolve customer issues and improve overall customer experience
• Meet or exceed productivity and quality standards set for the role
• Maintain customer data and records accurately in the designated systems.
Qualifications & Requirements
• Graduate degree
• Candidate should have 2 - 5 years of experience in a similar role
• Strong written communication skills, including proper grammar, punctuation, and attention to detail
• Previous experience in customer service or a similar role is preferred
• Proficiency in typing with a high level of accuracy and speed
• Ability to multi-task and effectively manage time in a fast-paced environment
• Good problem-solving skills and the ability to think critically
• Excellent interpersonal skills with a customer-centric approach
• Proficiency in using computers and knowledge of email and chat platforms
Reporting Manager: COO
About Burgundy Hospitality pvt ltd
About
Similar jobs
We are looking for a skilled react.js developer to join our front-end development team. In this role, you will be responsible for developing and implementing user interface components using React.js concepts and workflows such as Redux, Flux, and Webpack.
You will also be responsible for profiling and improving front-end performance and documenting our front-end codebase.
To ensure success as a react.js developer, you should have in-depth knowledge of JavaScript and React concepts, excellent front-end coding skills, and a good understanding of progressive web applications.
Ultimately, a top-class react.js developer should be able to design and build modern user interface components to enhance application performance.
React.js Developer Requirements:
Bachelor’s degree in computer science, information technology, or a similar field.
Previous experience working as a react.js developer.
In-depth knowledge of JavaScript, CSS, HTML, and front-end languages.
Knowledge of REACT tools including React.js, Webpack, Enzyme, Redux, and Flux.
Experience with user interface design.
Knowledge of performance testing frameworks
Experience with browser-based debugging and performance testing software.
Excellent troubleshooting skills.
Good communication skills
React JS Developer Responsibilities:
Meeting with the development team to discuss user interface ideas and applications.
Reviewing application requirements and interface designs.
Identifying web-based user interactions.
Developing and implementing highly responsive user interface components using react concepts.
Writing application interface codes using JavaScript following react.js workflows.
Troubleshooting interface software and debugging application codes.
Developing and implementing front-end architecture to support user interface concepts.
Monitoring and improving front-end performance.
Documenting application changes and developing updates.
Job Role - SME Sales Manager - Delhi
Location - Remote (Delhi)
Responsibilities
- Generate Leads & contact potential prospects through cold calls and emails
- Present our company product to potential prospects.
- Identify prospect's needs and suggest appropriate products/services
- Manage contracts with clients & closure.
- Report to the Sales Manager on sales results
Requirements
- Proven work experience of more than 2+ years as a Sales Development Representative, Sales Account Executive or similar role
- Hands-on experience with multiple sales prospecting techniques like cold calling, cold emailing and social outreach.
- Experience in product presentation & closing.
- Excellent communication skills.
- Track record of achieving sales quotas
- Experience working in the healthcare industry is preferred but not required.
- Fair understanding of sales performance metrics
- Excellent communication and negotiation skills
What will you spend your time:
Priority 1 - Demo/Presentation
Priority 2 - Closure
Priority 3 - Customer engagement & Internal updates
Priority 4 - Lead generations or Meeting Setup
About CrelioHealth:
CrelioHealth (formerly LiveHealth) is an IT product company in the Health care domain. We are an almost decade-old IT product organisation.
We are a flourishing, Open & Flexi culture organisation with a youthful team. We are a group of young enthusiasts passionate about building the best line of products in healthcare diagnostics. Our product is LIMS & CRM used for Pathology Labs & Hospitals.
Our Product -
- CrelioHealth LIMS - Web-based LIMS (Laboratory Information Management System) and RIS (Radiology Information System) solution for automating your processes & managing the business better
- CrelioHealth CRM- Patient booking and engagement tool to take patient experience to the next level.
- CrelioHealth Inventory - Online platform to manage your lab inventory, stock, and purchases
Are you a fun loving and passionate to be a part of Global Innovator team? Are you planning to grow your career, which enhance your skills in technology? A career at SmartDocs can open many doors for you in the world of technology. If you are looking for a company that is dedicated to your ideas, recognizes you for your unique competency & contributions and provides a fun, flexible and delightful work atmosphere.
Then, we are the right place to ignite your passion. We are totally committed about our employees, our Clients & Customers, our work culture and especially our technology. We are a flat organization where opportunities are provide based on talent and we always encourage new ideas of employees through collaboration and creativity.
We are seeking for smart-driven JAVA Programmer’s to join us. The candidate will work with the global product development team and subject matter experts. An ideal candidate must possess excellent business skills with outstanding Analytical & logical skills, professionalism, Intelligent and should have the zeal to learn.
Desirable Skills & Expertise:
- Master’s or bachelor’s degree in Engineering (CSE / IT / MCA / Software) are preferred.
- Possesses intellectual humility; smart-driven, creative and able to learn things from slipups, willing to raise others up.
- Excellent Logical & Analytical skills with integrated professionalism at all levels.
- Strong Knowledge in Java, Frame-works like Spring, Spring boot; J2EE technologies like Servlets, JSP and Web Application Server.
- Good knowledge in web technologies like HTML, Java Script, XML and CSS.
- Candidates must be team players, have a thirst for knowledge, the energy to work in a fast-paced environment and a desire to grow in an entrepreneurial company.
Key Responsibilities:
- The role is responsible for designing, coding and deploying of high-performance applications.
- Excellent interpersonal, Communication and effective organizational skills with solid technical skills.
- Should be able to communicate effectively with both technical and non-technical personnel.
- Excellent trouble shootings & problem-solving skills.
- Practical Knowledge with SDLC from requirement analysis through testing and deployment is a plus.
- Devising possible solutions to anticipated problems.
- Develop and maintain strong product knowledge.
- Guide the clients through various stages of the project and transition to support organization.
- Review existing business processes and participate in the Process Improvement Program.
About the Company:Our Client is an IT & Consulting organization helping Enterprises with their Analytics and Planning needs. Our Rockstar team has built multiple products and solutions to cater to our clients across sectors such as Retail & E-commerce, Consumer Goods, Pharmaceuticals & Life Sciences, Real Estate, Hi-tech, Manufacturing, and Automotive. We are considered top of the class in the domain that we serve by our partners and clients.
Job description–MernArchitect
Notice period- Immediate to 60 days
Experience – 7-12
Job Description:
- Designing and developing full-stack web applications using the MEAN or MERN stack (MongoDB, ExpressJS, AngularJS/ReactJS, NodeJS).
- Defining technical architecture and design patterns.
- Ensuring scalability, performance, and security of the applications.
- Mentoring and coaching developers on best practices and standards.
- Collaborating with product and design teams to translate business requirements into technical solutions.
- Staying up-to-date with the latest technologies and trends in web development.
- Building and maintaining technical documentation.
- Resolving complex technical issues and troubleshooting.
- Leading code reviews and ensuring code quality.
- Participating in technical decision-making and project planning
Personal Attributes:
*Extensive experience in MEAN or MERN stack development and deployment.
*Strong leadership and mentorship skills.
*Excellent problem-solving and troubleshooting skills.
*Ability to work in a fast-paced, dynamic environment.
*Strong communication and collaboration skills.
*Bachelor's or Master's degree in Computer Science or related field.
Regards
Team Merito
Microsoft Windows Server Administrator - Installation & Configuration
Key Responsibilities: Proficient with Windows server 2008/2012/2016/2019
- Installations/ upgrades/ configuration/licensing and Troubleshooting
- Good understanding of daily tasks based around Microsoft technologies
- Experience in windows patching activity
- Handle patching of server through SCCM, SCCM Patch Deployment and Remediation, SCCM Package
creation
- Experience in Group policy creation and Deployment
- Secure, administer, and improve customer technical issues which can include OS level, webserver,
database server, applications server, DNS, SMTP, user management and permissions, or other software
issues
- Understanding of OS specific webhosts and database technologies, such as MSSQL/IIS for Windows
- Understanding of SSL & DNS
- Knowledge of Active Directory for Windows specialization
- Participate in DR activities
- Maintain incident management and issue resolution workflows and SOPs.
- Good understanding of AD, DNS, DHCP, File server, VMware, DC and DR.
- Good communication skill both written and verbal with exceptional attention to detail, documentation,
and organizational skills required
- Aware of ITIL Process and its lifecycle
- Experience implementing large-scale ETL processes using Informatica PowerCenter.
- Design high-level ETL process and data flow from the source system to target databases.
- Strong experience with Oracle databases and strong SQL.
- Develop & unit test Informatica ETL processes for optimal performance utilizing best practices.
- Performance tune Informatica ETL mappings and report queries.
- Develop database objects like Stored Procedures, Functions, Packages, and Triggers using SQL and PL/SQL.
- Hands-on Experience in Unix.
- Experience in Informatica Cloud (IICS).
- Work with appropriate leads and review high-level ETL design, source to target data mapping document, and be the point of contact for any ETL-related questions.
- Good understanding of project life cycle, especially tasks within the ETL phase.
- Ability to work independently and multi-task to meet critical deadlines in a rapidly changing environment.
- Excellent communication and presentation skills.
- Effectively worked on the Onsite and Offshore work model.
- Defines develop and implement quality assurance practices and procedures, test plans, and other Test assessments.
- Develops automated testing systems using commercial tools, scripts, and data sets in a continuous integration environment.
- Participate in all aspects of testing, including functional, regression, load and system testing.
- Works collaboratively with development during all stages of projects to provide in-process testing results.
- Engage with scrum in an Agile team environment.
- Own the quality aspect within the scrum team and define and maintain the key quality metrics.
- Critical Competencies / Leadership Anchors
- Creates strong commitment and promotes open dialogue.
- Defines success in terms of the entire team.
- Is action-oriented and has a strong sense of urgency.
- Uses logic and rigorous problem-solving skills to resolve difficult problems and drive effective solutions.
- Relentlessly customer-focused and dedicated to exceeding the expectations of internal and external customers.
- Drives innovation to bring creative ideas to market.
Qualifications
- B.E. with 3+ years of testing experience.
- Experience with Agile/Scrum methodologies and scrum processes.
- Experience developing automated and manual test plans.
- Experience with test automation tools preferably Selenium & Specflow
- Experience with API testing using Postman or Swagger or others
- Experience with SQL and databases basic knowledge
- Experience with object-oriented programming languages such as C#
- Experience with source-control management such as Git
- Experience in testing apps developed with web technologies such as ASP.NET, MVC, JavaScript, and Angular, Protractor, and Karma.
Desired
- Experience with Continuous Integration such as Jenkins.
- Experience with cloud-based technology and specifically the Azure Cloud.
- Ability to collaborate with DevOps to manage releases.
Position –
Business Development Executive
Qualification –
MBA (Marketing) with Bachelor or master’s degree in computer science or Information Technology
Communication –
EXCELLENT COMMUNICATION REQUIRED
Experience –
1-3 Years
Skills –
Business Development, Lead Generation, Pre-sales, Digital Marketing, Marketing Research, Research Analysis, Market Initiative, etc.
- Technology Acumen
- Must have a good understanding of digital technologies of Web/Mobile App Development, Cloud Services (especially AWS), Big Data and DevOps
- Overall messaging and branding
- Should be able to create brand offerings, brand positions, brand promise, messaging for target audiences with their trust and business.
- Digital Marketing
- Enhance social media presence with unique 10 posts/month and post them to 2-3 channels. Each post would be published for 5-10 times in a month across channels.
- 3rd party profiles and Management
- Shall create profiles on listing sites like Clutch, GoodFirms etc and help in collecting client reviews
- Lead Generation
- Should run targeted email and social outreach campaigns to target audience and bring appointments for your sales team to close
- Domestic/International Exposure
- Should have experience in dealing with international market & businesses (especially USA and Europe) as ours’ B2B market
- Content Strategy and Execution
- Should be able to define the content strategy and curate the quality content – posts, blogs, newsletters, website, etc.
- Should be able to help on working on proposal and sales
- Should be able to nurture the relationships with customers
Roles & Responsibilities –
- Demand/Lead generation through outbound marketing activities. Researching organizations and individuals to identify new leads and potential new markets.
- Prospect Identification, Nurturing & Closure. Researching the needs of other companies and learning who makes decisions about purchasing
- Lead Generation and Management by Contacting potential clients via email or phone to establish rapport and set up meetings / Cold Calling
- Strong lead generation skills (establishing initial contact and gathering information)
- Generate new leads and set appointments for the Business Development Managers, within a defined territory, for specific lines of business, through telemarketing
- One would typically be involved in setting up a volume of qualified appointments to increase the chances of more contract conversion and ensure the healthy sales pipeline.
- Researching Organizations and Individuals online (especially on social media) to identify new leads and potential new markets.
- Planning and overseeing new marketing initiatives
- Attending conferences, meetings, and industry events
- New Business Acquisition
- Contacting clients to inform them about new developments in the company's products
- Developing quotes and proposals
- Negotiating and renegotiating by phone, email, and in-person
- Developing sales goals for the team and ensuring they are met
- Training personnel and helping team members develop their skills
- Market Research and Analysis
- Understand client requirements
- Research accounts, identify key players and generate interest
- Maintain and expand the database of prospects
- Proficient in Microsoft Office Suite specifically Microsoft Excel, PowerPoint, Word, and Outlook
- Clearly and effectively communicates the Company's Solutions to prospects
- Technology selling experience
- Experience with online demos and conducting virtual meetings
- Blend of Startup and MNC culture is an add on
- Self-starter who can function both individually and as part of a team
- Should visualize the big picture about the product and the partners' requirements
About Scalex –
We are cloud-born product development, consulting and technology services start-up, having a presence in Pune (India) and Seattle (USA). We have been working closely with leading-edge start-ups and mid-size companies across the globe in their journey to ideate, implement and innovate next-gen technology products and solutions using re-defined user experience and digital technologies of Cloud, Mobility, and DevOps. We leverage the power of digital technologies to build the products with a customer-centric approach and agile methodologies as the backbone.
What differentiates us from other consulting businesses is our focus on constant innovation and dedication to the products or solutions we work on for our customers. With the fast pace of innovation and changing technology, the end products are updated constantly and rapidly. So, our engineers are therefore enjoying the challenge of learning new technologies and synthesizing the acquired knowledge to solve business and real-world problems.
We follow agile work culture, where we believe in giving autonomy and flexibility to our engineers. At the same time, they will be given responsibility distribution to deliver the best-in-class and quality solutions in time with the limited formalities.
Last but not least, you will get an opportunity to work with high performing teams and competitive businesses.
https://scalextechnologies.com">https://scalextechnologies.com