Customer Experience Executive

Job Description – Social Media Executive

Responsibilities

• Manage and publish engaging content across Instagram, Facebook, and LinkedIn
• Create blogs, website content, landing pages, and webinar invitations
• Post customized content regularly across groups and communities
• Coordinate with content writers and designers to deliver high-quality creative output
• Handle SEO optimization and leverage AI tools for video/content creation
• Plan and run ad campaigns across platforms
• Craft and distribute WhatsApp promotional messages
• Share and manage testimonials, Google feedback, and career resources (Career Book, Cluster Books, Tests, etc.)
• Ensure routine social media posting at regular intervals to maintain consistency
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Requirements

• Strong knowledge of social media platforms and content creation strategies
• Basic understanding of SEO and digital marketing practices
• Ability to use AI-based tools for video and content creation
• A creative mindset with strong attention to detail
• Good communication and coordination skills

About the Role

We are looking for a hands-on AI Agentic Lead to drive Agentic AI implementations on the Lyzr platform and lead in-house Agentic AI infusion into our products. This role is ideal for someone who combines strong technical depth with product thinking and has experience taking AI solutions from concept to deployment.

What We Are Looking For

• 6+ years to 15 years of overall experience
• At least 2 years of Agentic AI experience with product deployment exposure
• Strong experience in designing, building, and deploying AI agents/workflows for real business use cases
• Ability to lead architecture, development, deployment, and optimization of agentic solutions
• Strong problem-solving, ownership, and stakeholder-handling skills
• Interested to work in BENGALURU - WFO only.

Key Responsibilities

• Lead end-to-end delivery of Agentic AI solutions on the Lyzr platform
• Drive Agentic AI adoption across in-house products
• Design multi-agent workflows, orchestration patterns, tool usage, memory, guardrails, and evaluation approaches
• Work closely with product, business, and engineering teams to identify high-impact AI use cases
• Build scalable, production-ready solutions with focus on reliability, performance, and business value
• Mentor the team and shape best practices for Agentic AI delivery

Preferred Skills

• Hands-on experience with LLMs, AI agents, RAG, orchestration frameworks, prompt design, tool calling, and evaluation
• Exposure to production deployments, monitoring, debugging, and optimization of AI systems
• Experience integrating AI into enterprise products/platforms
• ML background is a plus, but not mandatory

Why Join Us

• Opportunity to work on live Agentic AI implementations
• Play a key role in building next-generation AI capabilities for both client solutions and internal products
• High ownership, strong growth opportunity, and direct impact on product direction

Integration with OpenAI GPT-4, Anthropic Claude, and open-source models

* Strong prompt engineering and tone-specific output design

* Familiarity with LangChain, LlamaIndex, or similar orchestration frameworks

* Experience with fine-tuning and LoRA (Low-Rank Adaptation) techniques

* Model quantization for local deployment using tools such as GGML, GPTQ, or bits and bytes

* Deployment of local LLMs using frameworks like Hugging Face Transformers, vLLM, or llama.cpp

* Knowledge of tokenizers library for efficient text preprocessing

* Ability to optimize model performance for low-latency inference

Duration: 3 Months

Type: Hybrid(Gurgaon); Paid

Joining: Immediate

Who's a fit:

- Experience with React Native and ReactJS

- Excellent problem-solving and logical thinking

- Completed a degree in Computer Science, Engineering, or related field

- Projects to showcase your skills

Job Title: Channel Sales Lead

Job Location: Lucknow, Jaipur & Mathura

About Qrata

They breathes on the passion to power 1 million drivers by making their lives simple and productive. We are proud of our one-of-a-kind Fi-Ne-Tech platform that leverages finance technology-network to make the lives of drivers simple and productive. Through our Fi-Ne-Tech platform, we are making EV adoption fast and reliable. We offer battery-swapping solutions that are executed at swapping stations seamlessly. Replacing the long hours of battery charging with ZIP ZAP SWAP. Our extensively built dealer network will ensure you swap before the light goes green. We are here to build a driver-to-experience (D2E) that enables them to run more and earn more. Our existence helps them increase their earnings, have 100% uptime, and enjoy the accessibility of swap stations with safe and reliable services. We ensure they never have to wait or detour to swap batteries. We have brought an EV-solution by making EV adoption easy and establishing an ecosystem for our drivers. For the same, we have partnered with Vehicle OEMs, product delivery companies, and NBFC’s, which allows our drivers to enjoy the charge(d)up life. We simply believe that ‘Our lives are better when their lives are better.

Our Mission: Powering 1 million EVs by 2027 and fuel India’s mobility

We are currently scouting for Channel Sales Lead (Objectives):

● Responsible for identifying, onboarding and collaborating with battery dealers and distributors

● Research and identify potential open markets and seek out dealers to sell our product offerings (Fixed Battery & e-rickshaw)

● Monitoring dealer performance and responsible for Sales for Battery Dealer point

● Driving the team on assigned targets and productivity

● Creating strategic channels to meet the targets for fixed battery & e-rickshaw sale

Responsibilities:

● 6 to 8 years of experience in growing Sales and developing dealer networks, especially in battery & e-rickshaw sales

● Should have handled a highly target driven sales team

● Managed P&L and growth of a vertical

Why is this exciting to you?

● You are interested in being a part of a young and fast paced environment; to implement market best practice

● You are keen to put in place strong processes, and systems, and this is a chance to work in a company which is not burdened by legacy systems

● You realize that you are joining the team at an early stage, and can play a pivotal growth role as the company grows; you are excited to be early at the table

● You care about people and your team members, and you want to influence positive change

• Proven experience as a Full Stack Developer or similar role
• Experience developing desktop and mobile applications
• Familiarity with common stacks
• Knowledge of multiple front-end languages and libraries (e.g. HTML/ CSS, JavaScript, XML, jQuery)
• Knowledge of multiple back-end languages (e.g. C#, Java, Python) and JavaScript frameworks (e.g. Angular, React, Node.js)
• Familiarity with databases (e.g. MySQL, MongoDB), web servers (e.g. Apache) and UI/UX design
• Excellent communication and teamwork skills
• Great attention to detail
• Organizational skills
• An analytical mind
• Degree in Computer Science, Statistics or a relevant field

• 5+ years of experience as a Full Stack front end developer
• Proficient understanding of web markup, including HTML5, CSS3.
• Good understanding of client-side scripting and advanced JavaScript libraries/frameworks, AngularJS
• Good understanding of asynchronous request handling, knowledge of AngularJS practices and hand on implementation of complex AngularJS applications, directives, controllers, services.
• Good understanding of AJAX and JavaScript Dom manipulation Techniques.
• Experience in JavaScript build tools like grunt or gulp.
• Proficient with the JavaScript language and its modern ES6+ syntax and features.
• Proficient with .NET framework and its core principles
• Proficient understanding of code versioning tools, such as GIT/Bitbucket.
• Critical thinker and problem-solving skills.
• Good time management skills.
• Great interpersonal and communications skills.