
About us:
Burgundy Brand Collective is one of India's fastest-growing specialty retail companies with stores in 9 cities. The company partners with best-in-class international luxury brands to offer Indians a window to the finest food and lifestyle themes from across the world. Our brand portfolio includes Royce’ Chocolate- a premium Japanese confectionery brand, Onitsuka Tiger - a leading Japanese fashion and lifestyle brand, Provenance Gifts – a marketplace for curated gourmet gifts, Papabubble – an artistic, youth-oriented global candy brand and Ligne Roset – a luxury French contemporary furniture brand. The plan is to aggressively (yet astutely) scale out a portfolio of international brands pan-India.
Customer Experience Executive
Location: Prabhadevi, Mumbai
Job Description
• Respond promptly and professionally to customer inquiries received through email, social media and chat platforms
• Provide accurate information and support to customers, addressing their concerns and resolving any issues
• Maintain a high level of customer satisfaction by delivering exceptional service and exceeding customer expectations
• Ensure timely and effective follow-up on customer queries and escalations to ensure satisfactory resolution
• Maintain a thorough understanding of company products, services, policies, and procedures to provide accurate and up-to-date information to customers
• Collaborate with internal teams to resolve customer issues and improve overall customer experience
• Meet or exceed productivity and quality standards set for the role
• Maintain customer data and records accurately in the designated systems.
Qualifications & Requirements
• Graduate degree
• Candidate should have 2 - 5 years of experience in a similar role
• Strong written communication skills, including proper grammar, punctuation, and attention to detail
• Previous experience in customer service or a similar role is preferred
• Proficiency in typing with a high level of accuracy and speed
• Ability to multi-task and effectively manage time in a fast-paced environment
• Good problem-solving skills and the ability to think critically
• Excellent interpersonal skills with a customer-centric approach
• Proficiency in using computers and knowledge of email and chat platforms
Reporting Manager: COO

About Burgundy Hospitality pvt ltd
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Your Impact:
• Interact clearly with clients and the on-shore and off-shore project teams
• Regular involvement in thought leadership Best Practices development
• Facilitate end to end project design & development while working closely with global client
Your Skills & Experience:
• 4 to 14 years of development experience in SFDC
• Excellent hands-on experience in Salesforce application development including VF, Apex Triggers, Asynchronous Apex
• Deep knowledge of Lightning framework
• Expertise in Business Requirement gathering, Analysis & conceptualizing high-level architectural framework & design
• Experience working with Sales or Service cloud, Community Cloud, Marketing Cloud
• Conceptualize end to end integration projects & knowledge of authentication mechanism
• Experience in REST & SOAP APIs, knowledge of Governor limits involved during Integration
• Working knowledge on continuous integration, working with repositories (e.g. Git)
• Should have experience to design the data flow and work with any ETL or dataloader
• Excellent experience in designing and architecting large scale applications
• Thorough understanding of Solution architecting & Estimation process
• Excellent consulting skills, oral and written communication, presentation, and analytical skills
Set Yourself Apart With:
• Salesforce Certifications
• Knowledge of Heroku, Angular.js and Salesforce Einstein, Salesforce CPQ, CloudCraze B2B
• Incident and problem management skills
• Ability to provide necessary coaching to bring juniors up to speed on the technology
• Exceptional written skill for solution documentation creation for both technical and non-technical material
• Background in force.com platform and deployment experience in an outsourced service environment
• Articulation skills & Good team player
• Self-starter and self-learner with keen interest to grow
• Process orientation and the ability to define and setup processes
• Mentoring team members
Benefits of Working:
• Gender Neutral Policy
• 18 paid holidays throughout the year for NCR/BLR (22 For Mumbai)
• Generous parental leave and new parent transition program
• Flexible work arrangements
• Employee Assistance Programs to help you in wellness and well being
Job Description:
- This is BPO Night shift job (US Voice process) in Nagercoil.
- This is purely night shift with fix saturday sunday off .
- This is not sales or tele marketing, it is to help the US citizens .
- It is work from office only. with salary range 15000 to 25000 per month along with unlimited incentives based on leads that you generate.(per lead you get Rs 500)
Responsibilities:
- Handle outbound calls to international customers.
- This is US Government project that you will be working on where you get the details of customers and complete the further process.
- Maintain accurate and detailed records of customer interactions and transactions.
- Collaborate with team members to achieve individual and team goals.
- Strive to achieve customer satisfaction and ensure positive feedback.
Requirements:
- Freshers and Experienced both can apply.
- Excellent communication skills / Fluency in English.
- Ensure Timely& Professional Responses to all queries.
- Strong ability to multitask and take fast decisions independently.
- Night shift only.(7.30 PM to 4.30 AM.)
Benefits:
- Competitive salary + incentives.
- After shift Drop facility for females only.
- ESI, PF, and insurance benefits
Role: Data Engineer
Company: PayU
Location: Bangalore/ Mumbai
Experience : 2-5 yrs
About Company:
PayU is the payments and fintech business of Prosus, a global consumer internet group and one of the largest technology investors in the world. Operating and investing globally in markets with long-term growth potential, Prosus builds leading consumer internet companies that empower people and enrich communities.
The leading online payment service provider in 36 countries, PayU is dedicated to creating a fast, simple and efficient payment process for merchants and buyers. Focused on empowering people through financial services and creating a world without financial borders where everyone can prosper, PayU is one of the biggest investors in the fintech space globally, with investments totalling $700 million- to date. PayU also specializes in credit products and services for emerging markets across the globe. We are dedicated to removing risks to merchants, allowing consumers to use credit in ways that suit them and enabling a greater number of global citizens to access credit services.
Our local operations in Asia, Central and Eastern Europe, Latin America, the Middle East, Africa and South East Asia enable us to combine the expertise of high growth companies with our own unique local knowledge and technology to ensure that our customers have access to the best financial services.
India is the biggest market for PayU globally and the company has already invested $400 million in this region in last 4 years. PayU in its next phase of growth is developing a full regional fintech ecosystem providing multiple digital financial services in one integrated experience. We are going to do this through 3 mechanisms: build, co-build/partner; select strategic investments.
PayU supports over 350,000+ merchants and millions of consumers making payments online with over 250 payment methods and 1,800+ payment specialists. The markets in which PayU operates represent a potential consumer base of nearly 2.3 billion people and a huge growth potential for merchants.
Job responsibilities:
- Design infrastructure for data, especially for but not limited to consumption in machine learning applications
- Define database architecture needed to combine and link data, and ensure integrity across different sources
- Ensure performance of data systems for machine learning to customer-facing web and mobile applications using cutting-edge open source frameworks, to highly available RESTful services, to back-end Java based systems
- Work with large, fast, complex data sets to solve difficult, non-routine analysis problems, applying advanced data handling techniques if needed
- Build data pipelines, includes implementing, testing, and maintaining infrastructural components related to the data engineering stack.
- Work closely with Data Engineers, ML Engineers and SREs to gather data engineering requirements to prototype, develop, validate and deploy data science and machine learning solutions
Requirements to be successful in this role:
- Strong knowledge and experience in Python, Pandas, Data wrangling, ETL processes, statistics, data visualisation, Data Modelling and Informatica.
- Strong experience with scalable compute solutions such as in Kafka, Snowflake
- Strong experience with workflow management libraries and tools such as Airflow, AWS Step Functions etc.
- Strong experience with data engineering practices (i.e. data ingestion pipelines and ETL)
- A good understanding of machine learning methods, algorithms, pipelines, testing practices and frameworks
- Preferred) MEng/MSc/PhD degree in computer science, engineering, mathematics, physics, or equivalent (preference: DS/ AI)
- Experience with designing and implementing tools that support sharing of data, code, practices across organizations at scale
In today’s high-demand equals high-price world, our client focuses on being a universal factory that produces high-quality industrial goods at costs that are globally competitive. The services offered by them include sand casting, investment casting, sheet metal stamping, injection molding etc. and the industries served by them include railways, apparel, consumer electronics etc.
So far in their journey, their network includes, approx., 10K+ suppliers, 600+ customers, 2K+ projects, serving 15+ countries and 25+ industries.
Headquartered in Bangalore, they also have offices in the USA and Singapore. They have raised a total of approx. $649M in funding over 11 rounds.
As a Program Manager, you will be responsible for owning the company's vision, strategy and execution of multiple new enterprise resource planning systems and 3rd party software with the company's OS.
What you will do:
- Working with internal customers, external partners and translating business requirements into scalable solutions
- Defining the implementation roadmap and timeline to meet business objectives
- Working across engineers, business stakeholders, external stakeholders, customer ops and partnering closely with business units
- Helping us execute on long term bets to help us hyper scale our business
Desired Candidate Profile
What you need to have:- Strong Program Management skills
- Experience working with business teams, consultants and implementation partners
- Experience implementing an ERP or CRM Tool at an organization- preferably Dynamics or SAP
- Proven track record of leading complex projects with multiple cross-team customers to delivery and completion
- Ability to determining business needs via consultation, business analysis, and targeted observations
- Strong oral and written communication skills
- Comfortable working alt Saturdays
Looking for someone with 6+ years of exp and has worked on scalable systems and has good understanding of architecting systems with Redis, Elasticsearch and Kafka.
We are looking for a Senior Java Developer with good product development experience to join our founding engineering team.
👋 Hi! We are Threado
At Threado, we are building the future of community experience for businesses. Community-led growth is the most sustainable way to build businesses and we want to help drive this shift in the years to come. We are a seed stage product-led startup building the best-in-class community management platform for community professionals across the globe.
Threado was founded by Pramod Rao and Abhishek Nalin. Prior to Threado, Pramod was a founding team member and VP, Marketing at Zomato. He comes with a decade of experience in community building and user growth. Abhishek was the Director of Engineering at BillTrim and CTO at Smart Audit. He has years of experience in engineering design, architecture and building SaaS products.
⛰Welcome to ground zero!
"The journey of a thousand miles begins with one step." - Lao Tzu
You'll be joining us at the early stages of our journey. We are a small, fun and passionate team with an ambition to build the next generation of community infrastructure. If you love technology, enabling engaging social experiences, and are interested in building a product for the global market, you are one of us. Join us in the journey ahead!
🛠What can you expect at Threado?
You'll be involved in:
- Shaping the APIs integrations marketplace and designing and developing solutions on top of APIs.
- Taking a business problem, coming up with solutions, leading the technical design and implementation of the solution.
- Writing clean, maintainable and reusable code along with test cases.
- Mentoring junior developers.
🥷 We are looking for:
- Proficient with Java. Good understanding of Spring framework.
- Good understanding of SQL (MySQL or PostgreSQL). Experience with No-SQL (Cassandra, MongoDB, DynamoDB) will be a plus.
- Experience in server-side services using Redis, Elasticsearch, Kafka will be a plus. Working experience of Microservices would be a plus.
- Experience with AWS stack. Experience with CI/CD processes.
- Good written and verbal communication skills with the ability to present complex technical information clearly and concisely to a variety of audiences.
- Bachelor's Degree in Computer Science or related field with 4+ years of experience in software development.
💭 Parting thoughts on why Threado:
- Opportunity to join a small passionate team in the early days of building a global SaaS business out of India
- Take the path less traveled, have fun building and enjoy the learning journey
As a technical recruiter you will help source, screen and ensure we have qualified candidates for a variety of technical roles. You will also network online and offline with potential candidates to promote our employer brand, reduce our time-to-hire and ensure we attract the best professionals.
What You'll Do
- Source potential candidates and screen resumes
- Perform pre-screening calls and interviews to analyze applicants’ abilities and fit to company culture
- Coordinate and see through the entire recruitment process
- Coordinate with department heads to forecast department goals and hiring needs
- Craft and send personalized recruiting emails with current job openings to passive candidates
- Participate in tech conferences and meetups to network with IT professionals
- Monthly recruitment reports on the pipelines and satisfaction level of candidates
- Proven work experience as a Technical / Technology Recruiter
- Must be data driven, and able to track, measure and report on all parts of the recruitment funnel
- Technical expertise with an ability to understand and explain job requirements for IT roles
- Familiarity with Applicant Tracking Systems and resume databases
- Experience in Sourcing, Candidate Management
Job description
- Create content marketing campaigns to drive leads and subscribers.
- Use SEO best practices to generate traffic and ultimately leads from our website.-Regularly produce various content types, including emails, social media posts, blog articles/posts etc.
- Work with the marketing and design team to create innovative campaigns for social media and web.
- Curate and generate content to reach relevant customers through social, web, email, print and other marketing media.
- Research markets and industries to compare and create content that is innovative and original.
- Establish workflow for identifying, creating, publishing, and re-purposing content.
Required Candidate profile
- Bachelors degree in English, Journalism or related field
- Knowledge of digital marketing tactics, including SEO, Email -Marketing and Web Analytics
- Exceptionally strong English language comprehension with excellent copywriting skills
- Experience in writing for B2B audience shall be preferred.








