About us:
Burgundy Brand Collective is one of India's fastest-growing specialty retail companies with stores in 9 cities. The company partners with best-in-class international luxury brands to offer Indians a window to the finest food and lifestyle themes from across the world. Our brand portfolio includes Royce’ Chocolate- a premium Japanese confectionery brand, Onitsuka Tiger - a leading Japanese fashion and lifestyle brand, Provenance Gifts – a marketplace for curated gourmet gifts, Papabubble – an artistic, youth-oriented global candy brand and Ligne Roset – a luxury French contemporary furniture brand. The plan is to aggressively (yet astutely) scale out a portfolio of international brands pan-India.
Customer Experience Executive
Location: Prabhadevi, Mumbai
Job Description
• Respond promptly and professionally to customer inquiries received through email, social media and chat platforms
• Provide accurate information and support to customers, addressing their concerns and resolving any issues
• Maintain a high level of customer satisfaction by delivering exceptional service and exceeding customer expectations
• Ensure timely and effective follow-up on customer queries and escalations to ensure satisfactory resolution
• Maintain a thorough understanding of company products, services, policies, and procedures to provide accurate and up-to-date information to customers
• Collaborate with internal teams to resolve customer issues and improve overall customer experience
• Meet or exceed productivity and quality standards set for the role
• Maintain customer data and records accurately in the designated systems.
Qualifications & Requirements
• Graduate degree
• Candidate should have 2 - 5 years of experience in a similar role
• Strong written communication skills, including proper grammar, punctuation, and attention to detail
• Previous experience in customer service or a similar role is preferred
• Proficiency in typing with a high level of accuracy and speed
• Ability to multi-task and effectively manage time in a fast-paced environment
• Good problem-solving skills and the ability to think critically
• Excellent interpersonal skills with a customer-centric approach
• Proficiency in using computers and knowledge of email and chat platforms
Reporting Manager: COO
Shubham Vishwakarma
Full Stack Developer - Averlon
About Burgundy Hospitality pvt ltd
About
Company social profiles
Similar jobs
.NET
C#Position : .NET Architect (Blazor)
Experience : 7+ Years
Location : Pan India
Notice Period : Immediate Joiners / Currently Serving Notice
Key Responsibilities :
- Design, develop, and maintain enterprise-grade Blazor applications.
- Strong expertise in .NET Core and advanced C# (OOPs, LINQ, Lambda, Expressions).
- Experience with Azure PaaS services (App Services, Azure Functions, Logic Apps, Cosmos DB/SQL Azure).
- Ensure scalable and maintainable architecture across the application lifecycle.
Requirements :
- Proven experience as a .NET Architect with strong hands-on in Blazor.
- Deep understanding of modern web development and cloud-native applications on Azure.
Why MobileFirst?
MobileFirst is a Product Development and Consulting Studio established in 2014. We help High-Growth Startups and Enterprises build bespoke product solutions with Mobile/Web and Blockchain Apps. MobileFirst has had the honor to work with some of the finest brands in India and abroad including Flipkart, MyGlam, Vodacom South Africa, etc. MobileFirst has its presence and clientele based in 5 continents and over 17 countries. We believe in continuous learning and adapting to the newest trends and technologies.
Description
We are looking for a creative social media intern to work in our marketing department. The social media intern is responsible for planning social media calendars, creating social media posts, and assisting the social media team with brainstorming campaigns.To be successful as a social media intern you must have excellent knowledge of various social media platforms. A good social media intern combines creative campaign ideas with analytical skills to create successful posts.
Responsibilities
- Manages the company’s social media accounts and posts content.
- Brainstorms campaign ideas.
- Monitor various social media platforms such as Facebook, Instagram, and Twitter.
- Analyzes analytics to gauge the success of campaigns.
- Understands the overall concept of the company, including the brand, customer, product goals, and all other aspects of service.
- Engages with customers or clients and provides service and/or sales.
- Provide suggestions to management for improving customer experience on social platforms and internal processes.
- Learns and becomes proficient on internal software systems.
- Assists in creating performance reports.
Requirements
- Fresher
- Excellent knowledge of social media platforms.
- Knowledge of analytical tools.
- Creative mindset.
- Ability to multitask.
- Ability to work in a team.
- A degree in Communication or a related field.
- Prior experience with marketing or social media.
Perks
- Continuous learning and up skilling through learning sessions and training by the management.
- Opportunity to understand and interact with the IT & Technology Ecosystem.
Location - Corporate Road, Ahmedabad [On-Site]
React.js
Javascript
R LanguageInvesco is seeking a skilled React.js Developer with a strong background in data analytics to join our team. The Engineer within the Enterprise Risk function will manage complex data engineering, analysis, and programming tasks in support of the execution of the Enterprise Risk and Internal Audit activities and projects as defined by the Enterprise Risk Analytics leadership team. The Engineer will manage and streamline data extraction, transformation, and load processes, design use cases, analyze data, and apply creativity and data science techniques to deliver effective and efficient solutions enabling greater risk intelligence and insights.
Key Responsibilities / Duties:
- Acquire, transform, and manage data supporting risk and control-related activities
- Design, build, and maintain data analytics and data science tools supporting individual tasks and projects.
- Maintain programming code, software packages, and databases to support ongoing analytics activities.
- Exercise judgment in determining the application of data analytics for business processes, including the identification and location of data sources.
- Actively discover data analytics capabilities within the firm and leverage such capabilities where possible.
- Introduce new data analytics-related tools and technologies to business partners and consumers.
- Support business partners, data analysts, consumers’ understanding of product logic and related system processes
- Share learnings and alternative techniques with other Engineers and Data Analysts.
- Perform other duties and special projects as assigned by the Enterprise Risk Analytics leadership team and other leaders across Enterprise Risk and Internal Audit.
- Actively contribute to developing a culture of innovation within the department and risk and control awareness throughout the organization.
- Keep Head of Data Science & Engineering and departmental leadership informed of activities.
Work Experience / Knowledge:
- Minimum 5 years of experience in data analysis, data management, software development or data-related risk management roles; previous experience in programming will be considered.
- Experience within the financial services sector preferred
Skills / Other Personal Attributes Required:
- Proactive problem solver with the ability to identify, design, and deliver solutions based on high level objectives and detailed requirements. Thoroughly identify and investigate issues and determine the appropriate course of action
- Excellent in code development supporting data analytics and visualization, preferably programming languages and libraries such as JavaScript, R, Python, NextUI, ReactUI, Shiny, Streamlit, Plotly and D3.js
- Excellent with data extraction, transformation, and load processes (ETL), structured query language (SQL), and database management.
- Strong self-learner to continuously develop new technical capabilities to become more efficient and productive
- Experience using end user data analytics software such as Tableau, PowerBI, SAS, and Excel a plus
- Proficient with various disciplines of data science, such as machine learning, natural language processing and network science
- Experience with end-to-end implementation of web applications on AWS, including using services such as EC2, EKS, RDS, ALB, Route53 and Airflow a plus
- Self-starter and motivated; must be able to work without frequent direct supervision
- Proficient with Microsoft Office applications (Teams, Outlook, MS Word, Excel, PowerPoint etc.)
- Excellent analytical and problem-solving skills
- Strong project management and administrative skills
- Strong written and verbal communication skills (English)
- Results-oriented and comfortable as an individual contributor on specific assignments
- Ability to handle confidential information and communicate clearly with individuals at a wide range of levels on sensitive matters
- Demonstrated ability to work in a diverse, cross-functional, and international environment
- Adaptable and comfortable with changing environment
- Demonstrates high professional ethics
Formal Education:
- Bachelor’s degree in Information Systems, Computer Science, Computer Engineering, Mathematics, Statistics, Data Science, or Statistics preferred. Other technology or quantitative finance-related degrees considered depending upon relevant experience
- MBA, Master’s degree in Information Systems, Computer Science, Mathematics, Statistics, Data Science, or Finance a plus
License / Registration / Certification:
- Professional data science, analytics, business intelligence, visualization, and/or development designation (e.g., CAP, CBIP, or other relevant product-specific certificates) or actively pursuing the completion of such designation preferred
- Other certifications considered depending on domain and relevant experience
Working Conditions:
Potential for up to 10% domestic and international travel
• Evaluating business processes, anticipating requirements, uncovering areas for improvement, and developing and implementing solutions.
• Leading ongoing reviews of business processes and developing optimization strategies.
• Staying up-to-date on the latest process and IT advancements to automate and modernize systems.
• Conducting meetings and presentations to share ideas and findings.
• Performing requirements analysis.
• Documenting and communicating the results of your efforts.
• Effectively communicating your insights and plans to cross-functional team members and management.
• Gathering critical information from meetings with various stakeholders and producing useful reports.
• Working closely with clients, technicians, and managerial staff.
• Providing leadership, training, coaching, and guidance to junior staff.
• Allocating resources and maintaining cost efficiency.
• Ensuring solutions meet business needs and requirements.
• Performing user acceptance testing.
• Managing projects, developing project plans, and monitoring performance.
• Updating, implementing and maintaining procedures.
• Prioritizing initiatives based on business needs and requirements.
• Serving as a liaison between stakeholders and users. • Managing competing resources and priorities.
• Monitoring deliverables and ensuring timely completion of projects. Business Analyst Requirements:
• A bachelor’s degree in business or related field.
• A minimum of 1-2 years' experience in business analysis or a related field.
• Exceptional analytical and conceptual thinking skills.
• The ability to influence stakeholders and work closely with them to determine acceptable solutions.
• Advanced technical skills.
• Excellent documentation skills.
• Fundamental analytical and conceptual thinking skills.
• Experience creating detailed reports and giving presentations.
• Competency in Microsoft applications including Word, Excel, and Outlook.
• Knowledge of tools like Balsamiq and Microsoft Visio is a must.
• A track record of following through on commitments.
• Excellent planning, organizational, and time management skills.
• Experience leading and developing top performing teams.
• A history of leading and supporting successful projects
PHP
Laravel
CodeIgniter
CakePHPHave fun while you work?
We are looking for Self motivated, Passionate Technology enthusiasts seasoned PHP Developer to join our team. Developing high end enterprise products for Fintech and Insure-tech market.
Job Description:
Design, Develop, Implement, Test, Document and Maintain high quality Web Application Software.
Understanding and implementing of project management practices.
MVC compliant Development (YII / CodeIgniter / Cake PHP / Zend Framework) in at least any one of these frameworks.
Optimization of PHP Code and database queries and functions through Code Review and Project Review Sessions.
Identify opportunities for process improvement and make constructive suggestions for change.
Improve the technical competence of the team through training & development of existing and new team members.
Provide accurate effort estimates for deliverable and be committed to the deadlines through follow-up of tasks with team members.
Research and actively learn about new technologies and introduce them into the infrastructure.
Eligibility criteria :
Someone who is passionate about his/her work.
Excellent problem-solving skills and love technical challenges.
Ability to work in a team-oriented, collaborative environment.
Ability to manage priorities and work in a fast pace environment.
Strong database skills, proven experience with MySQL 5 having knowledge of indexes, fulltext searches, usage of Regular Expressions in queries and more.
Excellent knowledge of Applications Architecture and how to work with Frameworks with MVC architecture.
Excellent Knowledge of HTML 5, CSS 3, Javascript, jQuery/Sencha etc.
Key Skills Required : Cake PHP, Laravel, CodeIgniter, Zend, Mysql, Jquery, API (Restful Service).
What You Get at Evervent:
Exiting work like working with startups to continuously reinvent/apply technology in new ways.
No bar on salary for deserving Candidates.
Technical coaching to ensure continuous professional growth
Career coaching by our expert HR staff and senior mentors
Awards & recognition for your hard work
Our world class facilities include :
Gaming Zone for refreshing your mind
Coffee/Tea breaks
Open work culture environment
Centrally cooled/heated office space
Employment Type: Employee - Full Time
Work Location: Jaipur, Rajasthan (Work From Office Only)
Notice Period: Immediate - 15 days, 30 day only
We're seeking an HR-Internal Recruiter to oversee our full-cycle recruiting operations.
- Should have hands-on exposure working on various job boards and other headhunting techniques.
- Should be smart & aggressive with solid negotiation and closing skills.
- Collaborating with the internal team to create job ads/posts for current openings
- Help new hires on board and look after some administration and operations work internally.
- You will be expected to contribute and support the Talent Acquisition team as well, to some extent.
- Develop programs to enhance employee relations
- Ensure that the new hire orientation process properly introduces new employees to the corporate culture
- Deliver compensation and benefit comparison reports to the executive team each month and make recommendations to improve the company’s current offerings
- Come up with new ways to measure employee morale and determine methods for improving overall employee satisfaction
- Act as liaison between the company and outside legal and professional resources to ensure that all employment policies follow current laws and regulations
Skills and Qualifications
- Bachelor’s degree in human resources is preferred
- 2 to 5 years+ in human resources or recruitment (Core Recruitment) (Work From Office Only)
- Location-Jaipur, Rajasthan
- Exceptional communication skills, writing skills, interpersonal skills, and ethical mindset
- Adept at problem-solving and conflict resolution
- Extensive knowledge of HR policies and systems
- Having practical knowledge of HRMS and HRIS tools like Clickup, Namely, Jira, Bamboo HR
Preferred Qualifications
- Experience working in HR & Marketing
- Detail-oriented and organizational nature
Bottom Funnel provides the system and framework that modern marketers need to generate clients from scratch.BOTTOM FUNNEL is a 360° digital branding and marketing agency that provides a wide spectrum of internet marketing services to enhance the online presence of all kinds of businesses. We offer global solutions of digital marketing and all IT trending technology solutions, communication through classifieds, web portals, social media networks, advertising channels, and search engines. Our digital experts and business consultants help clients by providing only the best digital marketing strategy to develop through innovation and creativity.
Java· Excellent written and verbal communication skills
· Excellent problem-solving skills
· Excellent programming skills in JAVA
· Hands on experience to work on automation tools like Selenium, JMeter
· Good Technical Learning Abilities
· Good understanding of software applications in Client-Server architecture. Should have
experience in deploying / configuring such applications
· Experience to work on Databases like Oracle & MS-SQL
· Experience to work on Web Application servers
· Experience to work on Cloud technologies like AWS, Azure
· Knowledge of scripting languages like Shell, Python, Perl
· Experience to work on REST API Testing & Automation and Good to have OData Knowledge
Requirements:
- Proficiency in shell scripting.
- Proficiency in automation of tasks.
- Proficiency in Pyspark/Python.
- Proficiency in writing and understanding of sqoop.
- Understanding of Cloud Era manager.
- Good understanding of RDBMS.
- Good understanding of Excel.
- Familiarity with Hadoop ecosystem and its components.
- Understanding of data loading tools such as Flume, Sqoop etc.
- Ability to write reliable, manageable, and high-performance code.
- Good knowledge of database principles, practices, structures, and theories.
Go Programming (Golang)Java
ScalaJob Summary
- Excellent hands-on experience with Go lang (if not Golang, in either JAVA, DotNet and/or NodeJS)
- Write CRONs and background tasks required for the growth of business and product
- Build REST APIs as required
- Ability to code using design principles
- Write reusable code and libraries for future use
- Have the working knowledge of Microservices Architecture using Docker
- Collaborate with other team members and stakeholders in executing various new and existing ideas
- Possesses the knowledge of developing and deploying in Linux environments
- Passion for building great products and loads of energy.
Key Skills
Skills that we would be more than happy for a dev to have: - Worked in CI/CD environments - Developed code using TDD/BDD approach. - Worked with Virtualization on Linux (KVM) - Experience in working in Agile development environment
About You
We’re looking for exceptional Engineers with an amazing breadth and depth of technology expertise! If you’re the kind of person that looks at the bigger picture and want to build something that has a real impact on the end user, go ahead and apply for the position.
Ability to see the big picture but still love to code!
Strong in backend languages, such as Java, DotNet or NodeJS!
Familiar with client-side frameworks such as React, Angular, Vue etc.
Strong HTML/CSS skills – you understand not only how to build the data, but how to make it look great too.
Knowledge of architectural design and you like to build something scalable and flexible to support business
Agile or Scrum is your favorite development approach.
And when we start talking about performance, security and unit testing? Well that’s music to your ears
Java
Spring BootWe are looking for Product Developers-Java Technology with hands-on experience in Core java and socket programming with the flair for working on cutting-edge solutions.
Responsibilities and duties:
- Responsible for the development and unit testing of various modules in JAVA and other related technologies.
- Need to do requirement understanding, preparing initial concept and possible architecture design.
- Responsible for feasibility analysis and POC development.
- Ability to understand the product architecture and end-to-end system flow.
- Ability to relate and analyze tasks as per overall product architecture and philosophy.
- Work in Agile SCRUM development model and be able to plan, estimate, execute and deliver quality work as per committed timeline.
- Ability to continuously analyze and contribute to lean processes, quality improvements, product growth, and productivity improvements within the team.
Required Skills:
- JAVA - Core JAVA Concepts, Socket Communication, Multithreading, Exception Handling, Collections Framework, Reflections, I/O, XML, HTML, JSON, YML
- Database version management tools like Liquibase etc.
- Version control system like GIT. Hands-on experience with strong knowledge of branching, merging,
- Build systems like Maven, Gradle, Ant etc.
- Hands-on experience in running development environment on Unix/Linux (Ubuntu, CentOS).
- Cloud computing experience, Integration with third-party devices, experience in writing REST APIs, shell scripting knowledge will be an added advantage.
We are looking for Product Developers-Java Technology with hands-on experience in Core java and socket programming with the flair for working on cutting-edge solutions.
Follow CutshortShubham Vishwakarma
Full Stack Developer - Averlon