
Customer Care Executive
Location: Jaipur.
Job Type: Full-Time
Experience Level: Entry Level (Freshers)
Responsibilities:
- Provide exceptional customer support via phone, email, or chat.
- Assist customers with inquiries, product information, and issue resolution.
- Maintain accurate and detailed customer records.
- Ensure customer satisfaction through effective communication and problem-solving.
- Adhere to company policies and procedures.
Qualifications:
- High school diploma or equivalent.
- Strong communication skills (written and verbal).
- Excellent interpersonal skills.
- Willingness to learn and adapt in a fast-paced environment.
Benefits:
- 14 Days Accomondataion.

About Career Forge
About
CareerForge Comprehensive Talent Solutions Private Limited is a company duly registered under the Companies Act, 2013. It is founded by alumni of IIM, AIMA & AMU. The company envisions to serve corporate clients by providing effective and efficient training, recruiting and consulting solutions and services.
The primary pursuit of the company is to assist the clients develop the competencies of existing workforce, acquire the desired talent from the market, and receive cost-effective time-bound high quality consulting solutions to varying business processes in technical as well as operational arena such as process audits, re-engineering, compliances.
CareerForge firmly believes in fostering strategic partnerships and alliances with specialized agencies/experts as and when required on mutual benefiting and transparent terms.
In training realms, we offer a comprehensive range of services beginning with need assessment till evaluation. We also offer some popular personality assessment services too.
In recruiting, we provide permanent as well as contractual hiring solutions. We cover fresher till CXO level hiring needs of clients across the sectors. We emphasize the best match-makings in order to reduce attritions due to such reasons to bare minimum. This way, we strive to minimize the costs in terms of money, efforts and time of our clientele.
In consulting domain, we specialize in HR sub-functions including payroll, BGV, SOPs, Process Audits, Re-
Candid answers by the company
Human Resources Services
Similar jobs
Location: Bengaluru, India, Exp: 4-8 Yrs
JD: Product Manager – Trading Systems (OMS/RMS/CMS) | Fintech – Indian Capital Markets
About Us:
We’re a product-first fintech company shaping the next generation of trading infrastructure for India’s capital markets. Our platforms power the real-time operations of full-service and discount brokers, dealer desks, and proprietary trading firms across NSE, BSE, MCX, and global exchanges.
We’re not building “just another trading app”—we’re engineering the backbone for execution, risk, and compliance in a fast-evolving, highly regulated domain. If you're excited about architecting software that brokers can't live without, we want to talk.
What We Expect:
The Role:
As a Product Manager, you'll lead the development of mission-critical software modules—Order Management Systems (OMS), Risk Management Systems (RMS), and Client Management Systems
(CMS)—used by several brokers to handle millions of trades.
You’ll work at the intersection of real-time trading tech, evolving SEBI regulations, and client-driven feature innovation. You must bring deep domain understanding, technical acumen, and a sharp instinct
for solving broker-side pain points.
• 4–8 years in Product Management with strong exposure to broking platforms, trading systems, or capital markets technology.
• Deep understanding of Indian trading infrastructure—OMS, RMS, back-office workflows, and SEBI/Exchange regulations.
• Familiarity with exchange tech stacks (NOW, NEAT, Omnesys, Refinitiv, FIX APIs, etc.).
• Strong grasp of trading workflows including order placement, margin checks, square-off logic, fund limits, settlement cycles, and audit requirements.
• Excellent analytical and documentation skills — able to break down complex, high-stakes systems into scalable, testable product features.
• Tech-aware, with the ability to interface with architects, engineers, and QA in highly technical conversations.
What You Will Do:
• Own and define the roadmap for OMS, RMS, and CMS platforms—prioritize features, define business logic, and guide execution from idea to deployment.
• Lead the design of Order Management Systems that support multi-leg orders, basket trades, slicing strategies, and multi-exchange routing with ultra-low latency.
• Develop robust Risk Management frameworks that enforce client-wise exposure limits, margin checks (SPAN + ELM), peak margin validation, square-off logic, and MTM alerts in real time.
• Build or integrate advanced Client Management modules , eDIS workflows, UCC/KRA validations, transaction monitoring, and regulatory reporting.
• Interact closely with key stakeholders at client firms—dealers, RMS heads, compliance officers, back-office leads—to collect deep insights and translate them into actionable features.
• Ensure end-to-end integration with exchange APIs like NSE NOW, NEAT, Omnesys/Nest, IML FIX, and BSE Bolt, as well as third-party RMS vendors and market data providers.
• Monitor SEBI and exchange circulars; analyze impact and drive fast product iterations for regulatory alignment (e.g., upfront margining, T+1 settlement, new order types).
• Create detailed BRDs, functional specs, user stories, and wireframes that capture complex trading and compliance workflows.
• Collaborate with Engineering, QA, and DevOps to deliver stable, high-performance releases on time, with a focus on throughput, latency, and security.
• Define and monitor product KPIs like:
• OMS: Order success rates, latency, peak load handling
• RMS: Margin utilization, breach tracking, risk override logs
• Conduct competitive benchmarking (e.g., vs. Omnesys, Refinitiv, proprietary dealer terminals) to identify strategic product gaps or advantages.
• Serve as internal SME (Subject Matter Expert) on market microstructure, order types, circuit limits, and broking-specific use cases.
• (Bonus): Work on initiatives related to High-Frequency Trading (HFT) smart order routing, co-location strategies, FIX protocols, and microsecond-level decision systems.
What success looks like:
• Your OMS handles millions of orders/day with sub-100ms response times.
• RMS logic you define protects brokers without compromising execution agility.
• Your CMS proactively flags compliance gaps before auditors or regulators do.
• Brokers say “this is exactly what we needed” after your product releases.
Must-Have Skills:
• 4–8 years in Product Management with strong exposure to broking platforms, trading systems, or capital markets technology.
• Deep understanding of Indian trading infrastructure—OMS, RMS, back-office workflows, and SEBI/Exchange regulations.
• Familiarity with exchange tech stacks (NOW, NEAT, Omnesys, Refinitiv, FIX APIs, etc.).
• Strong grasp of trading workflows including order placement, margin checks, square-off logic, fund limits, settlement cycles, and audit requirements.
• Excellent analytical and documentation skills — able to break down complex, high-stakes systems into scalable, testable product features.
• Tech-aware, with the ability to interface with architects, engineers, and QA in highly technical conversations.
Nice-to-Have Skills:
• Experience building or contributing to HFT systems or low-latency trading platforms.
• Prior work in or with stock broking firms, proprietary desks, or algo trading platforms.
• Familiarity with capital markets middleware, FIX gateways, and TBT feeds.
• Exposure to mobile trading apps or dealer terminals used in high-volume environments.
Why Join Us?
• Domain Depth: Tackle real-world challenges in capital markets, algo trading, and financial data platforms.
• Intelligent Teams: Work with top-tier engineers, architects, and FinTech veterans.
• Energizing Work Environment: In-office collaboration with a start-up feel and enterprise-grade problems.
• Global Projects: Deliver solutions that are used by trading desks and financial institutions worldwide.
• Perks & Benefits: Competitive salary, Flat hierarchy and high-impact roles, Access to leaders from trading, tech, and regulatory backgrounds, A team that values performance, not just presence.
Join us to help build the systems that move India’s markets
The RPA Business Analyst will play a key role in analysing banking processes to identify opportunities for automation and optimization using Robotic Process Automation (RPA) tools. With experience in the banking domain, the candidate will collaborate with stakeholders, gather requirements, document processes, and work closely with RPA developers to design, implement, and improve automated workflows.
Company Overview:
It is one of India’s leading consumer products companies in the global beauty and wellness space.
Has a turnover of Rs. 73.3 billion (USD 1.05 billion) through its products sold in India and chosen markets in Asia and Africa.
Its portfolio of brands include Parachute, Parachute Advansed, Saffola, Saffola FITTIFY Gourmet, Coco Soul, True Roots, Hair & Care, Nihar Naturals, Livon, Kaya Youth O2, Set Wet, Set Wet Studio X, Revive and Mediker
Role Description for Customer Retention Manager (DTC):
Role in a brief:
What will you do?
As Customer Retention Manager, you will own end to end planning & execution of various CRM channels (Email, Notification, SMS, etc.) along with the help of team members. You will drive initiatives to engage users of the brands.
-
Responsible for strategizing and executing marketing automation, segmentation, and complex workflow builds to drive growth, engagement, and retention throughout the customer journey.
-
Complete ownership of engagement, retention, and reactivation funnel and marketing activities and focus on improving product metrics (DAU, MAU, Retention, etc)
-
Developing Strategies for Improving Direct Marketing Channels with Impactful Retention Strategies.
-
Develop the CRM strategy for reactivation to drive and maintain a constant retention rate across all categories.
-
Drive all marketing automation activities to develop and execute end-to-end user journeys from onboarding to reactivation.
-
Work closely with product, UX/design engineering to enable Growth and Merchant marketing initiatives to drive bottom-line conversion.
-
Responsible for creating monthly/quarterly plans for critical retention metrics (Repeat Rate, Activation Rate, Resurrection Rate) and ensuring the achievement of the same
-
Help strengthen data-led thinking and lead the development of customer intelligence frameworks (Churn prediction, Most Valuable Customer, etc) across the retention charter
-
Work on customer segmentation strategies to deliver personalized campaigns to reduce churn & reactivate churned users
-
Lead the reporting, monitoring, tracking for all CLM initiatives
What will you bring to the table:
-
Well-versed with one or more CRM and marketing automation tools such as Netcore Cloud, CleverTap, WebEngage, MoEngage, etc.
-
Should have strong analytical skills and a data-driven problem-solving approach.
-
Should be able to strategize and execute campaigns and link them to the organizational goals
-
Familiarity with major digital marketing channels and tools
-
Minimum 3 years of experience in Retention Marketing / Growth roles
-
Prior Startup experience
-
Prior demonstrated excellence in previous roles
Experience bracket – 3+yrs in customer retention marketing & growth marketing
We are a software company seeking a Junior in-house International Business Development Executive to join our team. The successful candidate will be responsible for identifying new business opportunities and developing relationships with international clients to drive sales growth.
Key Responsibilities:
- Conduct market research to identify potential clients and new business opportunities.
- Develop and implement sales strategies to meet business objectives and sales targets.
- Develop and present sales proposals that showcase the value of our web and mobile applications, as well as any other tailored solutions required by clients
- Negotiate contracts and close sales deals with international clients.
- Build and maintain strong relationships with clients to ensure ongoing business and customer satisfaction.
- Collaborate with cross-functional teams to ensure successful project delivery.
Requirements:
- Bachelor's degree in Business Administration, Sales, Marketing, or related field.
- Strong communication and interpersonal skills.
- Ability to work independently as well as part of a team.
- Strong organizational and time-management skills.
- Passion for technology and eagerness to learn about software solutions.
Why Join Our Team:
- Opportunity to work with a fast-growing and innovative company.
- Collaborative and supportive team culture.
- Professional growth and development opportunities.
- Attractive Incentives
- Intermediate Increments based on performance
If you are a motivated individual with a passion for international sales and technology, we encourage you to apply for this exciting entry-level opportunity!
- BE Computer Science, MCA or equivalent
- Cloud app development experience
- Strong NodeJs and ReactJS experience
- Advanced knowledge of NodeJS and relational databases
- Understanding of APIs, pagination, searching, sorting
- Experience with building, modifying and extending API endpoints (REST or
GraphQL) for data retrieval and persistence.
- Creating high performance UI etc.
- Experience with SQL and NOSQL databases
- Experience with the full software development life cycle, including requirements
collection, design, implementation, testing, and operational support.
- Experience with scrum or other agile software development methodology.
- Excellent verbal and written communication, teamwork, decision making and
influencing skills.
Experience:
- Min 3 year experience
- Not more than 15 year experience.
- Startup experience is a must.
Location
- Remotely, anywhere in India
Timings:
- 40 hours a week but with 4 hours a day overlapping with client timezone. Typically
clients are in California PST Timezone.
Position:
- Full time/Direct
Other Benefits
- We have great benefits such as PF, medical insurance, 12 annual company holidays, 12
PTO leaves per year, annual increments, Diwali bonus, spot bonuses and other
incentives etc.
- We dont believe in locking in people with large notice periods. You will stay here
because you love the company. We have only a 15 days notice period
- Definition, development, implementation and execution of reusable, flexible, accurate and well-documented test plans for our (embedded) software.
Ensure the quality of deliverables for the embedded real-time software application by defining test plans, performing manual testing, and developing automated tests that cover functional, integration, system, performance, and regression aspects. - Working with specifications, technical documentation, existing use cases and business requirements.
- Proposing improvements to address the identified problems, which you will follow up on and, when they are value-adding, embed them in the testing frameworks.
- Create and implement testing methods, record results, and provide recommendations to improve quality.
- Perform and execute end to end validation of components and lower-level changes.
Required Qualifications:
- Bachelor's Degree (or higher) in the field of (Embedded) Computer Science, Mathematics, Electrical Engineering.
- 4+ years of experience with testing software.
- 3+ years use of Python, C/C++
- Experience using embedded development and testing tools (emulators, debuggers, analyzers, etc.)
- Experience in designing, developing, and executing embedded software automation and test scripts
- Understanding of operating systems (Embedded) Linux, RTOS and some basic understanding of microcontrollers.
Other (preferred) Qualifications:
- Working multidisciplinary knowledge about electronics, software, and hardware
- Knowledge of Agile/SCRUM practices.
- Ability to understand (embedded) hardware documentation.
- Bash / Shell scripting
- Experience with Level2 AC EV chargers and/or DC fast chargers.
We’re seeking an expert Full-Stack developer ( Expert in HTML 5, PHP, Canvas & JQuery) to help us update our back-end admin. You will work from layouts in Adobe XD and Anima and work side by side with our development team in Manila and coordinate tasks and timelines to complete our project. Estimate full-time 3 month timeline- possibility may need you for ongoing freelance work after project completion.
We are looking to hire a temporary, freelance position for now.
REQUIREMENTS
• At least 3 year(s) of working experience in eCommerce web development is required for this position
• Strong knowledge of current architectural approaches to web-based applications development
• Experience with Agile development projects
• Ability to effectively manage changing and multiple priorities
• Experience with PHP, CSS, HTML / HTML 5, Javascript coding
• MVC based PHP framework (Laravel)
• jQuery/AJAX/JSON or other Javascript frameworks (AngularJS, React Backbone, etc)
• HTML5 Responsive framework (Bootstrap, foundation, skeleton, etc)
Knowledge of Linux command-line
• Experience of using version control (Github, Subversion, BitBucket, Adobe Photoshop, Adobe XD, Anima)
• Knowledge and understanding of how to update modules using Angular or React
• Knowledge and understanding of Databases (MySql/MSSQL)
• Knowledge and understanding of SEO tools application
• Experience with open-source software
• Enjoy mentoring team members; helping them to advance their technical skills
• Must be able to stay on top of advancing internet and computer technology and its effects to the business environment
• Be willing to work in a research capacity ñto find, test, and critically review open-source frameworks and technologies.
HOW TO APPLY
Make an intro answering the following questions:
1) Provide an example of a web application that you've built that uses HTML 5, Canvas or where multiple files can be uploaded simultaneously
We are a communication and social media marketing agency based in Ahmedabad.
We are looking for a content writer having a mix of witty writing skills as well as someone who can strategize the communication for a brand.
Pls send us your resume
Looking forward to adding one more to the entire team of digital cranks and ethical thinkers.
With You
contiGO
- Experience in web technologies (Object-Oriented JavaScript, HTML, CSS) and experience with web standards, including HTML5 and CSS3
- In depth understanding of Angular concepts and structures
- Should have strong debugging skills on Developer Tools of the browser and Working with Cross Browser UI
- Should have solid understanding and experience (at least 1+ years) with Object-Oriented design and development
- Strong verbal and written communication skills
- Proactive attitude to problem resolution
- Ability to work in a fast-paced environment, and manage time efficiently to meet project timelines
- Ability to work well independently, or with remote teams
Good to Have:
- Experience in Agile Software Development projects
- Knowledge on how to create modules and libraries with angular and publish it on platform like npmjs.
- Knowledge on Nrwl's developer tools
- Experience in writing Unit Testing cases.
- Capable to perform code reviews and provide code to optimize performance of the application.










