Customer Care Executive
Location: Jaipur.
Job Type: Full-Time
Experience Level: Entry Level (Freshers)
Responsibilities:
- Provide exceptional customer support via phone, email, or chat.
- Assist customers with inquiries, product information, and issue resolution.
- Maintain accurate and detailed customer records.
- Ensure customer satisfaction through effective communication and problem-solving.
- Adhere to company policies and procedures.
Qualifications:
- High school diploma or equivalent.
- Strong communication skills (written and verbal).
- Excellent interpersonal skills.
- Willingness to learn and adapt in a fast-paced environment.
Benefits:
- 14 Days Accomondataion.
Shubham Vishwakarma
Full Stack Developer - Averlon
About Career Forge
About
CareerForge Comprehensive Talent Solutions Private Limited is a company duly registered under the Companies Act, 2013. It is founded by alumni of IIM, AIMA & AMU. The company envisions to serve corporate clients by providing effective and efficient training, recruiting and consulting solutions and services.
The primary pursuit of the company is to assist the clients develop the competencies of existing workforce, acquire the desired talent from the market, and receive cost-effective time-bound high quality consulting solutions to varying business processes in technical as well as operational arena such as process audits, re-engineering, compliances.
CareerForge firmly believes in fostering strategic partnerships and alliances with specialized agencies/experts as and when required on mutual benefiting and transparent terms.
In training realms, we offer a comprehensive range of services beginning with need assessment till evaluation. We also offer some popular personality assessment services too.
In recruiting, we provide permanent as well as contractual hiring solutions. We cover fresher till CXO level hiring needs of clients across the sectors. We emphasize the best match-makings in order to reduce attritions due to such reasons to bare minimum. This way, we strive to minimize the costs in terms of money, efforts and time of our clientele.
In consulting domain, we specialize in HR sub-functions including payroll, BGV, SOPs, Process Audits, Re-
Candid answers by the company
Human Resources Services
Company social profiles
Similar jobs
We are seeking a highly motivated and experienced Security Engineer to join our growing team. The Security Engineer will be responsible for designing, implementing, and maintaining robust security solutions to protect our organization's systems and data. This role requires a deep understanding of security best practices, a proactive approach to threat detection and mitigation, and the ability to collaborate effectively with cross-functional teams.
Responsibilities:
- Security Architecture and Design:
- Design and implement security architectures for cloud-based and on-premise systems.
- Evaluate and recommend security technologies and solutions.
- Develop and maintain security policies, standards, and procedures.
- Threat Detection and Response:
- Monitor security systems for intrusions and anomalies.
- Investigate security incidents and perform root cause analysis.
- Develop and implement incident response plans.
- Perform vulnerability assessments and penetration testing.
- Security Tooling and Automation:
- Deploy and manage security tools, such as SIEM, IDS/IPS, and vulnerability scanners.
- Automate security tasks and processes.
- Develop and maintain security dashboards and reports.
Java
Spring Boot
Go Programming (Golang)Senior Software Engineer
TBO–(www.tbo.com)
TBO is a global platform that aims to simplify all buying and selling travel needs of travel partners across the world. The proprietary technology platform aims to simplify the demands of the complex world of global travel by seamlessly connecting the highly distributed travel buyers and travel suppliers at scale.
The TBO journey began in 2006 with a simple goal – to address the evolving needs of travel buyers and suppliers, and what started off as a single product air ticketing company, has today become the leading B2A (Business to Agents) travel portal across the Americas, UK & Europe, Africa, Middle East, India, and Asia Pacific.
Today, TBO’s product range from air, hotels, rail, holiday packages, car rentals, transfers, sightseeing, cruise, and cargo. Apart from these products, our proprietary platform relies heavily on AI/ML to offer unique listings and products, meeting specific requirements put forth by customers, thus increasing conversions.
TBO’s approach has always been technology-first and we continue to invest on new innovations and new offerings to make travel easy and simple. TBO’s travel APIs are serving large travel ecosystems across the world while the modular architecture of the platform enables new travel products while expanding across new geographies.
Why TBO:
• You will influence & contribute to “Building World Largest Technology Led Travel Distribution Network” for a $ 9 Trillion global travel business market.
• We are the emerging leaders in technology led end-to-end travel management, in the B2B space.
• Physical Presence in 47 countries with business in 110 countries.
• We are reputed for our-long lasting trusted relationships. We stand by our eco system of suppliers and buyers to service the end customer.
• An open & informal start-up environment which cares.
What TBO offers to a Life Traveller in You:
• Enhance Your Leadership Acumen. Join the journey to create global scale and ‘World Best’.
• Challenge Yourself to do something path breaking. Be Empowered. The only thing to stop you will be your imagination.
• Post pandemic: travel space is likely to see significant growth. Witness and shape this space. It will be one exciting journey.
• As a fastest growing B2B platform our priority is purpose-building scalable systems.
• Adopting industry leading technologies to support best-in-class business capabilities for high performing and scalable solutions.
• Fast response to the evolving regulatory environment and helping to meet the firm's regulatory commitments by addressing internal and external commitments.
Top Sights During Your Role Stay (Key Expectations):
· More than 3 years of Prior experience as Backend Developer in any SAAS product .
· Exposure to languages/ framworks like GoLang/Java/Node /Python / RUST will be preferred.Capacity to use SQL server with ease. Exposure to Redis / MongoDB/ PostgreSQL is desired.
· Should have worked with cloud platforms like AWS / Azure.
· A flair for creating well-presented software that is technically sound.
· Outstanding analytical, problem-solving, and communication skills.
· Excellent organizational and time management skills.
· Self-driven, flexible, and innovative.
Key Responsibilities:
· Develop and execute creative concepts and visual designs for a variety of digital and print materials, including marketing campaigns, social media content, website graphics, and promotional materials.
· Collaborate with the marketing and product teams to understand project requirements and translate them into captivating visual content.
· Utilize design software such as Adobe Photoshop, Illustrator, After Effects, and Canva to create high-quality graphics and animations.
· Leverage AI tools like ChatGPT and MidJourney to enhance design processes and generate innovative design ideas.
· Utilize Microsoft Designer for creating presentation materials and other design assets.
· Ensure all designs adhere to brand guidelines and maintain a consistent visual identity across all platforms.
· Stay updated with the latest design trends, tools, and technologies to continuously improve design quality and creativity.
· Manage multiple projects simultaneously, meet tight deadlines, and deliver high-quality work in a fast-paced environment.
· Provide mentorship and guidance to junior designers, fostering a collaborative and creative team environment.
Required Skills and Qualifications:
· Bachelor's degree in Graphic Design, Fine Arts, or a related field.
· Minimum of 2-3 years of professional experience as a Graphic Designer or in a similar role.
· Proficiency in Adobe Creative Suite (Photoshop, Illustrator, After Effects) and Canva.
· Experience with AI tools such as ChatGPT and MidJourney.
· Knowledge of Microsoft Designer for creating presentation materials.
· Strong portfolio demonstrating a range of design skills and creativity.
· Excellent communication and interpersonal skills, with the ability to effectively collaborate with team members and stakeholders.
· Strong attention to detail and a keen eye for aesthetics and visual composition.
· Ability to work independently and manage multiple projects in a deadline-driven environment.
· Creative problem-solving skills and the ability to think outside the box.
Data Science
Machine Learning (ML)Location: Ahmedabad / Pune
Team: Technology
Company Profile
InFoCusp is a company working in the broad field of Computer Science, Software Engineering, and Artificial Intelligence (AI). It is headquartered in Ahmedabad, India, having a branch office in Pune.
We have worked on / are working on AI projects / algorithms-heavy projects with applications ranging in finance, healthcare, e-commerce, legal, HR/recruiting, pharmaceutical, leisure sports and computer gaming domains. All of this is based on the core concepts of data science,
computer vision, machine learning (with emphasis on deep learning), cloud computing, biomedical signal processing, text and natural language processing, distributed systems, embedded systems and the Internet of Things.
PRIMARY RESPONSIBILITIES:
● Applying machine learning, deep learning, and signal processing on large datasets (Audio, sensors, images, videos, text) to develop models.
● Architecting large scale data analytics/modeling systems.
● Designing and programming machine learning methods and integrating them into our ML framework/pipeline.
● Analyzing data collected from various sources,
● Evaluate and validate the analysis with statistical methods. Also presenting this in a lucid form to people not familiar with the domain of data science/computer science.
● Writing specifications for algorithms, reports on data analysis, and documentation of algorithms.
● Evaluating new machine learning methods and adapting them for our
purposes.
● Feature engineering to add new features that improve model
performance.
KNOWLEDGE AND SKILL REQUIREMENTS:
● Background and knowledge of recent advances in machine learning, deep learning, natural language processing, and/or image/signal/video processing with at least 3 years of professional work experience working on real-world data.
● Strong programming background, e.g. Python, C/C++, R, Java, and knowledge of software engineering concepts (OOP, design patterns).
● Knowledge of machine learning libraries Tensorflow, Jax, Keras, scikit-learn, pyTorch. Excellent mathematical skills and background, e.g. accuracy, significance tests, visualization, advanced probability concepts
● Ability to perform both independent and collaborative research.
● Excellent written and spoken communication skills.
● A proven ability to work in a cross-discipline environment in defined time frames. Knowledge and experience of deploying large-scale systems using distributed and cloud-based systems (Hadoop, Spark, Amazon EC2, Dataflow) is a big plus.
● Knowledge of systems engineering is a big plus.
● Some experience in project management and mentoring is also a big plus.
EDUCATION:
- B.E.\B. Tech\B.S. candidates' entries with significant prior experience in the aforementioned fields will be considered.
- M.E.\M.S.\M. Tech\PhD preferably in fields related to Computer Science with experience in machine learning, image and signal processing, or statistics preferred.
- 32-bit Microcontroller knowledge is essential (ARM Cortex based micro-controllers (STM32).
- Esp32 architecture knowledge is essential.
- Strong experience in C, C++, Free-RTOS
- Strong experience in CUBEMX IDE, MDK Version 5 – Keil, Arduino IDE environment
- Good knowledge in HW and communication protocols like CAN, SPI, UART, I2C, USB
- Good knowledge in TFT Displays and Sensors is added advantage
- Good knowledge of implementation of motor controls as required, pulse width modulation schemes (PWM).
- Good knowledge of power electronics (TRIACs, MOSFETs, IGBTs, gate drivers) and require protections (Over/under voltage/current).
- Document firmware designs, specifications, test plans, revisions and produce test reports
What you will do:
- Identifying and developing potential suppliers
- Monitoring project budget, process budget and forecasting cash flow requirements
- Preparing and processing purchase orders and documents in accordance with company policies and procedures and sending the same to suppliers and sub-contractors
- Following-up with the vendors to check the status of outstanding orders in conjunction with the expeditor and ensuring that outstanding commitments are accurately reflected in the supply chain system
- Renewing contracts and software licenses within the due date
- Verifying of payment claim form based on PO and invoice
- Liaisoning with the finance team and ensuring timely release of payments
- Obtaining payment details from finance and reconciling with vendors
- Developing long-term partnerships with suppliers, negotiating contracts and managing day-to-day supplier performance to ensure meeting of service, cost, delivery and quality norms
- Evaluating vendor performance based on PQD (Product/ Quality/ Delivery) for higher quality of services from vendors in liaison with user departments
- Retaining/ deleting of vendors based on vendor performance evaluation
- Reviewing of RFPs, POs released which are not executed completely
- Providing MIS report to Managers about transactions made against each category
What you need to have:
- Preferred Work experience in electronic accessories
- Experience in sourcing, vendor development, purchase
- Handled electronic components, PCB, mechanical parts
- Ability to get or suggest best low-cost components
- Knowledge about import, export, costing, projects
- Work independently, good communication and Excel Skills.
- Extensive experience in loading data using SF data loader.
- Expert in SALESFORCE configurations and admin activities
- Integration development experience (REST / SOAP)
- Should be expert in working with flows, process builder, Platform Events and APEX
Roles and Responsibilities
- Review the business requirements
- Prepare solution design
- Develop and test the solution
- Provide technical inputs for project
- Understanding the client’s processes and modeling the same on the software
- Responsible for Configuration and set-up
- Managing testing and quality control of deliverables
- Participating in the product demonstrations and owning success of pilots
- Providing support to clients to tackle any issues raised and responding to change requests
What you need to have:
- Should be passionate about customer success
- Minimum 2 years of experience of product delivery or project management experience
- Should have led external client facing projects
- Should have been part of / set-up system configuration or support processes
- Detail-oriented and cross-functional
- Excellent communication and presentation skills
- Should have Project management certification
- Bachelor’s or master’s degree in engineering / business management required
- Hands on knowledge of database querying and reporting
NodeJS (Node.js)
MongoDB
Amazon Web Services (AWS)
Follow CutshortShubham Vishwakarma
Full Stack Developer - Averlon