Customer Care Executive
Location: Jaipur.
Job Type: Full-Time
Experience Level: Entry Level (Freshers)
Responsibilities:
- Provide exceptional customer support via phone, email, or chat.
- Assist customers with inquiries, product information, and issue resolution.
- Maintain accurate and detailed customer records.
- Ensure customer satisfaction through effective communication and problem-solving.
- Adhere to company policies and procedures.
Qualifications:
- High school diploma or equivalent.
- Strong communication skills (written and verbal).
- Excellent interpersonal skills.
- Willingness to learn and adapt in a fast-paced environment.
Benefits:
- 14 Days Accomondataion.
Shubham Vishwakarma
Full Stack Developer - Averlon
About Career Forge
About
CareerForge Comprehensive Talent Solutions Private Limited is a company duly registered under the Companies Act, 2013. It is founded by alumni of IIM, AIMA & AMU. The company envisions to serve corporate clients by providing effective and efficient training, recruiting and consulting solutions and services.
The primary pursuit of the company is to assist the clients develop the competencies of existing workforce, acquire the desired talent from the market, and receive cost-effective time-bound high quality consulting solutions to varying business processes in technical as well as operational arena such as process audits, re-engineering, compliances.
CareerForge firmly believes in fostering strategic partnerships and alliances with specialized agencies/experts as and when required on mutual benefiting and transparent terms.
In training realms, we offer a comprehensive range of services beginning with need assessment till evaluation. We also offer some popular personality assessment services too.
In recruiting, we provide permanent as well as contractual hiring solutions. We cover fresher till CXO level hiring needs of clients across the sectors. We emphasize the best match-makings in order to reduce attritions due to such reasons to bare minimum. This way, we strive to minimize the costs in terms of money, efforts and time of our clientele.
In consulting domain, we specialize in HR sub-functions including payroll, BGV, SOPs, Process Audits, Re-
Candid answers by the company
Human Resources Services
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Roles & Responsibilities: -
• Create engaging motion graphics, animations, and explainer videos for e-
learning content and promotional materials.
• Transform scripts, concepts, and storyboards into visually captivating motion
sequences.
• Collaborate with designers, instructional creators, and video editors to bring
educational content to life.
• Design and animate graphics, icons, typography, and characters aligned with
brand style.
• Ensure smooth visual flow, timing, and transitions for high-quality output.
• Stay updated on design trends, animation techniques, and tools to elevate
creative work.
Required Skill Set: -
• bachelor’s degree in Animation, Design, Media, or related field.
• 1–2 years of experience in motion graphics or animation (preferably in e-learning
or digital media).
• Strong command of tools like Adobe After Effects, Illustrator, Premiere Pro, and
Photoshop and Figma.
• Solid understanding of visual storytelling, timing, and rhythm.
• A creative thinker with attention to detail and design aesthetics.
• Excellent collaboration and communication skills.
About Certa
Certa is a leading provider of AI-powered third-party risk management and workflow automation
solutions. Our AI team is at the forefront of leveraging cutting-edge technologies to enhance
vendor onboarding, compliance, and risk analysis.
We are looking for an Associate Product Manager (APM) to join our AI product team. This role
will be instrumental in shaping AI-driven features and integrations, working at the intersection of
AI, UX, and product strategy. The APM will report directly to a Senior Product Manager and
collaborate closely with engineering, design, and sales teams to bring innovative AI solutions to
life.
What You'll Do:
- Own & manage specific AI product features and sub-initiatives across multiple projects, gaining cross-product knowledge.
- Gather and prioritize product and customer requirements to ensure we are solving real business problems with AI.
- Collaborate with stakeholders to define product vision, prioritize, and break it down into execution phases.
- Work closely with engineering & design teams to deliver high-quality AI-driven features.
- Monitor & report on product performance, leveraging insights from OpenPanel and other analytics tools.
- Solve complex problems with structured thinking and propose actionable, detailed solutions.
- Leverage data to drive decisions and refine product strategy.
- Gather market insights and understand customer pain points via research and engaging
- with clients, prospects, sales, and marketing.
What We're Looking For
At Certa, AI PMs are hands-on builders. You will design, prototype, and ship AI-powered pipelines for products. We're looking for someone who can think like a PM and build like an engineer.
Must-Have Skills
- Hands-on experience building and shipping AI pipelines end-to-end.
- Strong working knowledge of AI concepts - LLMs, generative AI, prompt engineering, agentic workflows, and vector databases.
- Ability to move from idea to working prototype quickly, with a bias toward iteration over perfection.
- Ability to identify opportunities where AI can drive efficiency and innovation.
- Excellent collaboration and communication skills (written and verbal), with a proactive approach to working with engineering, design, and sales teams.
- 1–3 years of experience in product management, AI/tech products, or a related field.
Nice-to-Have Skills
- Hands-on experience with n8n, Langflow, or similar AI automation tools.
- Experience working in automation contexts - industrial, business process, or workflow automation.
- Prior experience in software development or programming.
- Active interest in the latest AI developments and research.
- Prior experience in B2B SaaS.
Key Responsibilities
- School sales : Primary responsibility is to sell to schools and bring them onboard o Tie up with schools and onboard them so that we can offer the the comapny plan to the parents in the school
- Negotiate and get into commercial agreements with schools o Upsell our other payment products in the schools
- Stakeholder Management in Schools:
- Enable the company to liaison with the schools tied up with, for close to everything from meeting the parents, doing events etc.
- Forge a strong relationship with the school management and principal and be their first port of call on anything to do with finances
- Team Building- Build a high quality sales team and lead it in that city
🔎 What are we looking for?
- Self-starter with a high sense of ownership → Comfortable to work with minimal supervision and do sales independently
- Ability to drive sales and closures → Have the capability to do standalone meetings with school management and drive closures
- Hungry to learn and grow → Passion to learn & be a better version of oneself; motivated to succeed
- Bias for action → Have the temperament to experiment and execute in uncertainty
- Hustler → Ability to generate resources to solve a problem
- Intellectual honesty → Always seeking and presenting truth irrespective of personal POV or beliefs
- Mission-oriented → Deeply care about delivering value and making an impact on customer’s lives
📃Desired Qualifications
- 3+ years of doing b2b sales
- Entrepreneurial mindset - the ability to be able to crack school deals independently and work to get tangible results without too much handholding
- Willingness to be on the ground most of the time and doing field sales
- Relevant experience of selling to schools is desirable but not a requirement
Benefits
- Becoming a part of the early core team
- Competitive salary plus ESOPs
- Work with colleagues from strong backgrounds & hungry to succeed
- Opportunity to interact with and learn from high-pedigree investors & mentors - o VCs: Elevation Capital (erstwhile SAIF Partners), Matrix Partners
- o Select angel investors: Kunal Shah, Nithin Kamat, Amit Ranjan
Job Description
Back to Career-
Remember, Restarting a career takes time and perseverance. Celebrate small wins along the way and stay resilient in the face of challenges. With the right mindset, resources, and support, you can successfully restart your career and achieve your professional goals.
About:-Our Career Restart Program aims to provide opportunities, resources, and a supportive environment for women seeking to reenter the workforce after a break.
you will play a crucial role in sourcing, attracting, and selecting highly skilled women who are seeking to restart their careers. You will be responsible for developing and implementing effective recruitment strategies to identify and engage with potential candidates.
Required Skill Set:
· Minimum educational requirement is a bachelor's degree.
· Possess a minimum of three years of recruitment experience.
· Strong knowledge of full-cycle recruitment processes, including sourcing, interviewing, and candidate assessment.
· Familiarity with various sourcing techniques and tools, including social media, job boards, and applicant tracking systems.
· Strong proficiency in both verbal and written communication.
Roles & Responsibilities:
· Working on various clients vacancies.
· posting jobs on social media and portals.
· Screening & Sourcing of resumes.
· Candidate co-ordination for shortlisting process.
· Attending daily review & coordination meeting.
· Training the team members.
· Submitting resumes of candidates to the client/manager.
Must have
· Laptop/Computer
· Good WIFI connection
· Time availability - 7-8 hours/day
We offer competitive Incentives, Bonus, and opportunities for career growth within our organization. Join our team of dedicated professionals and contribute to our ongoing success by attracting and selecting top talent to help us achieve the Vacancy Closures.
Opportunity
As a part of customer success team your goal is to provide an exceptional customer onboarding experience, providing them step-by-step tutorials, unlimited guidance and support. It involves taking customers from that very first initial contact to make sure he becomes a champion user driving product adoption and ultimately retention.
Responsibilities
- Take handover from sales by understanding customers' persona, their pain points and expectation.
- Understand the goals & objectives of new customers and translate those needs appropriately through the implementation and onboarding process by defining milestone, training schedule, onboarding goals and communicate it to customers.
- Guide users on product features and train them to use it effectively.
- Make sure the customer achieves an early value and feels WOW so he actually starts reaping the potential of the product.
- Evaluate customers usage patterns and determine additional ways the customer can successfully leverage the platform features.
- Build and maintain resources required for onboarding. (Walkthrough, set up guides, help tutorials, emails and video tutorials)
- Rigorously measure onboarding time and improve it continuously.
- Provide feedback to Marketing, Sales, Support, Success and Engineering teams to further improve product.
- Handover to Success and Support team after successful onboarding completion.
- Maintain regular communications with clients about new feature developments and enhancements to product.
- Consistently gain product knowledge and work towards improvements on internal processes by identifying the existing bottlenecks.
What you can expect in the next 12 months
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What an ideal candidate looks like?
- At least 2+ years of work experience in a customer-facing role such as Customer Support, Account Management, Sales, Corporate Training etc.
- Strong problem-solving skills, technical and analytical aptitude with the ability to quickly learn and adopt technical products.
- Ability to understand a software product and its nuances very well.
- Excellent written and verbal business communication skills.
- Ready to work in US Shift in future
What are we looking for?
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About Quick Dry Cleaning
We are on a mission to make Dry Cleaners and Laundry business winning in the digital era.
We believe in
- Helping traditional laundries to come at par with digital businesses: Traditional We help laundry businesses adapt modern technology and deliver the customer experience that today’s digital businesses like Swiggy, OLA and Flipkart are delivering. We feel successful when we hear stories like https://www.youtube.com/watch?v=EbB828K28zs&;feature=emb_title">these.
- Building a large profitable business: We envision building a capital-efficient, large profitable business to achieve our mission of making laundry business win. This means less dependence on investors & more ownership with the team. We are one of the few profitable Indian SaaS startups buildinghttps://valuesaas.co/"> value SaaS
- Employee Wellness <> Customer Success: We give as much importance to each team member’s personal & professional success as much as we care about our customer's success. We believe it’s all about balance.
Our impact so far
- 3 Billion garments processed through QDC Dry Cleaning Cloud
- 47 countries
- 1000+ Paid subscribers
- 5000+ Users
- All this could be achieved with a nimble team of 20 from our single office in Noida
Why join QDC?
- Freedom & Responsibility: If you are a person who wants to take up challenging work & push your boundaries with no one monitoring you, then this is the right place for you. There are no hierarchies. No managers to please.
- Holistic Growth: Building a career doesn’t have to be at the cost of missing out on your personal front. We believe that professional success is worth when the personal goals are nurtured with equal importance. We will support you all in on that journey of yours.
- Transparency: If you ever wanted to know what it’s like to be on an entrepreneurial journey, then working with QDC gives you that opportunity to experience it all first hand.
Great Environment: We spend more time of our day at work than at home while awake, so it is important that we feel comfortable at our workplace. Our office space is fun and the team is funnier. We never miss out on any opportunity to have fun. We don’t experience monday blues rather we have Monday excitement.
Experience - 8+
Tars is a Conversational Marketing Platform which enables businesses to increase their conversion rate, generate more qualified leads by using chatbot landing pages and automated customer support. Some of our customers include American Express, Daimler, Vodacom, University of California and they have been using our chatbots for requirements in marketing, customer service, customer onboarding, engagement as well as internal operational aspects.
Till date, our product has enabled over 20,000 creators to build over 35,000 chatbots that have together completed over 50 million conversations.
What's more, we are poised for scale and growth, which is why we need more talent like yourself.
We believe in:
- Building a large profitable business: We envision building a capital-efficient, large, profitable business to achieve our mission. This means less dependence on investors & more ownership with the team. We are one of the few profitable Indian SaaS startups building Value SaaS.
- Employee Wellness <> Customer Success: We give as much importance to each team member’s personal & professional success as much as we care about our customer's success. We believe it’s all about balance.
The Opportunity:
Tars is looking to hire an Account Executive to close new sales. In this role, your goal is to help:
- Marketers get better ROI in their campaigns
- Help customer support teams deliver a better experience with automation
You will be handed sales qualified leads that are generated through various inbound & outbound channels, and you will be responsible for handling that relationship until they sign a contract. Once they sign a contract, customer success will take over and help them succeed.
Our ideal candidate is confident, can communicate clearly, and has a passion for sales.
Please be aware that the market you will be selling into in this position currently will be the US. So you are expected to work during US EST hours.
Responsibilities:
- KPIs - Number of new deals closed, $ revenue added, opportunity to closed-won conversion rate.
- Follow a solution selling approach to understand the challenges customer is looking to solve and helping them realise why our product is the solution for them.
- Handle product demos for sales qualified leads - Show them how Tars can solve their challenges and achieve their goals. You’ll also present pricing, according to their requirements.
- Handle all further conversations from product questions to contract negotiations after an opportunity is created to eventually close the deal and handover to customer success team.
- Prioritize and consistently nurture all the leads in your pipeline with high quality followups.
- You will be supported by the rest of the team whenever you need assistance. Eg: if there are deep technical questions, an engineer can join the call with you. If there are questions about the product roadmap, a product manager will join the call. If you need help with negotiating a contract, the CEO will join the call with you.
- Identify insights and pain points from conversations with prospects, and contribute to the product roadmap by providing active feedback to the product team.
Requirements
Skills & Experience:
- Excellent written and verbal business communication skills.
- Experience in SaaS sales, to the US geography is a bonus.
Ability to learn quickly. Eg: learn the product, learn solution selling methodology, etc.
Personality traits:
- Fun & confident personality. Someone who loves to meet new people and build relationships.
- Pays great attention to detail, loves taking notes and maintains discipline with CRM.
- Highly motivated to work at a scaling startup.
What will a typical quarter look like?
- By the beginning of the quarter we’ll come up with the targets for the quarter, in terms of number of new deals closed, and $ revenue added.
- Based on the targets, you will prioritize the right leads to maximize your pipeline and close more revenue.
- You will participate in weekly deal reviews to discuss and get tactical advice to drive closure.
- In the last two weeks of the quarter we’ll start working on goals for the next quarter.
What will make you successful in this role?
- First and foremost, you need to be good at building rapport with prospects. Relationship building is very critical to be successful as a salesperson in this market. They need to first trust you before buying anything from you.
- You need to get really good at solution selling. Our product is not a commodity with simple features. You need to be able to connect the customer’s needs, don the consultant’s hat, and provide the right solution to them. That’s half the sale. You need to develop a good enough understanding of the product and the market to be effective at this.
- You need patience but you need to be proactive in nurturing the prospect to succeed in this role.
- You need to be resilient, be ready to face rejections and still keep going. Without an intrinsic motivation to perform well and constantly improve, this is a hard job. It will take time to succeed.
- You need to be disciplined and good at multi tasking. When you have many leads in your pipeline at any time, prioritization & context switching become critical skills. Otherwise, it’s easy to get overwhelmed.
How will we set you up for success in this role?
- We will provide you with detailed training to give you a head start. We’ll also talk about the competitive landscape, provide you access to hundreds of recorded conversations, and existing marketing materials. Our CRM is a treasure trove :)
- We will provide you an in-depth training into our product along with sandbox access to let you play around. The focus is for you to figure out how each piece helps toward solving the puzzle for customers.
- We’ll walk you through our current sales playbook and sales enablement materials. We’ll also do a deep dive on competitors and handling other objections, along with role plays to get you prepared.
- During the first 4 weeks, you will be invited to shadow plenty of sales calls just to listen in and understand how we go about sales currently. We believe everybody will learn different things from this process but it has worked very effectively in the past.
- We have a weekly 30 min standup for marketing, SDRs, and AEs to sync up along with the CEO. It ensures we are all aligned and understand the priorities. You will have a quarterly 1:1 review with the CEO to discuss your career goals and overall success, apart from regular mentoring.
- We will provide you access to the best SaaS sales resources and add you to a few SaaS sales communities so you can discuss with other people in similar roles - learn and teach at the same time. We’ve found that this is the fastest way to improve your skills.
- Most importantly, we will help you setup a one-on-one casual chat with every member of the Tars team so you get to know everyone well.
Why should you join Tars?
SaaS is set to explode in India and Inside Sales is one of the most critical functions for any growing SaaS company. Over the years we have developed some of the best practices in inside sales. In this role, you will get to learn a lot and become a highly skilled salesperson. At the same time, the team is still small enough for you to change how things are done and have an outsized impact.
Benefits
This is what our team members enjoy the most about Tars:
- Freedom & Responsibility: If you are a person who wants to take up challenging work & push your personal boundaries, then this is the right place for you.
- Great Salary & Equity: For our top performers and leaders, we grant stock options. As Tars continues to grow, you’ll have a real opportunity to create wealth for yourself and your family. We'll ensure you are financially well-off in the end.
- Transparency: If you ever wanted to know what it’s like to be on an entrepreneurial journey, then working with Tars gives you that opportunity to experience it all first hand.
- Remote-work friendly: Allowances to setup workspace at home and recurring allowances to make you happier and more productive.
If all of this sounds exciting to you, join us for an exciting and fulfilling ride at Tars!
Java
Role: Software Engineer
Location: Hyderabad
Experience: 3-5 years of experience in software development using Core Java, multi-threading, DS and Algos.
Key Requirements:
- • Develop robust Core Java code for advanced financial banking and trading applications, primarily using core Java principles around multi-threading and caching technologies.
- • Strong in Core Java concepts, JVM, API’s along with SQL and Java Message Service (JMS) skills.
- • Experience in Java server-side / backend development experience
- • Experience in Java Spring (Spring MVC, Spring batch, Spring Boot), Hibernate and JPA is a plus.
- • Knowledge of microservices development, container stack and CI/CD;
Amazon Web Services (AWS)Roles & Responsibilities:
· Accelerate customer adoption by identifying specific customer segments and industry verticals in West to approach with a value proposition for using Amazon web services platform.
· Develop long-term strategic relationships with key companies at the C-levels of Business & IT
· Work closely with the Channels team to ensure that AWS platform is the partner's preferred cloud computing platform across all service lines.
· Maintain an accurate forecast and various business reports.
· Create & articulate compelling value propositions around AWS services.
· Possess the technical ability to explain (not implement) Cloud Computing, infrastructure solutions (Server, Storage, DC Services) & Internet architectures (firewalls, load balancers, etc).
· Prepare and give business reviews to the senior management team.
· Ensure customer satisfaction.
Basic Qualifications
The right person will possess 10-15 years of experience in IT sales
· Direct field & management experience in working with enterprise accounts.
· Would have consistently exceeded key performance metrics.
· Demonstrated ability to engage and influence C-level executives.
· Strong presentation skills and the ability to articulate complex concepts to cross-functional audiences.
· Strong technical competencies in the areas of cloud computing, SOA, web services and enterprise software.
· Strong verbal and written communications skills are a must, as well as the ability to work effectively across internal and external organizations.
Preferred Qualifications
Minimum Qualification
BA/BS
Engineer/MBA Preferred
Angular (2+)
React.js
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Full Stack Developer - Averlon