
Customer Care Executive
Location: Jaipur.
Job Type: Full-Time
Experience Level: Entry Level (Freshers)
Responsibilities:
- Provide exceptional customer support via phone, email, or chat.
- Assist customers with inquiries, product information, and issue resolution.
- Maintain accurate and detailed customer records.
- Ensure customer satisfaction through effective communication and problem-solving.
- Adhere to company policies and procedures.
Qualifications:
- High school diploma or equivalent.
- Strong communication skills (written and verbal).
- Excellent interpersonal skills.
- Willingness to learn and adapt in a fast-paced environment.
Benefits:
- 14 Days Accomondataion.

About Career Forge
About
CareerForge Comprehensive Talent Solutions Private Limited is a company duly registered under the Companies Act, 2013. It is founded by alumni of IIM, AIMA & AMU. The company envisions to serve corporate clients by providing effective and efficient training, recruiting and consulting solutions and services.
The primary pursuit of the company is to assist the clients develop the competencies of existing workforce, acquire the desired talent from the market, and receive cost-effective time-bound high quality consulting solutions to varying business processes in technical as well as operational arena such as process audits, re-engineering, compliances.
CareerForge firmly believes in fostering strategic partnerships and alliances with specialized agencies/experts as and when required on mutual benefiting and transparent terms.
In training realms, we offer a comprehensive range of services beginning with need assessment till evaluation. We also offer some popular personality assessment services too.
In recruiting, we provide permanent as well as contractual hiring solutions. We cover fresher till CXO level hiring needs of clients across the sectors. We emphasize the best match-makings in order to reduce attritions due to such reasons to bare minimum. This way, we strive to minimize the costs in terms of money, efforts and time of our clientele.
In consulting domain, we specialize in HR sub-functions including payroll, BGV, SOPs, Process Audits, Re-
Candid answers by the company
Human Resources Services
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Job Location : 2nd Floor, A-128, A Block, Sector 63, Noida, Uttar Pradesh 201309,Neareat Sec 62 Metro Station
Working Days - Monday to Friday (10 am to 7 pm)
Work Experience : 2-4 years
Salary : Fixed plus incentives
Qualification: MBA (HR)
Good communication skills
Roles and Responsibilities :
- Experience in sourcing candidates for various roles (e.g., SEO Manager, SEO Project Manager, IT PM, Content Writer, ).
- Well aware with Naukri,Linkedin and other job portals.
- Coordination with the candidate till the date of joining.
- Proven ability to manage multiple recruiting priorities in a fast-paced environment.
- Screen resumes, conduct initial phone interviews, and coordinate in-person or virtual interviews with hiring teams.
- Manage the full recruitment cycle, from job posting creation to candidate sourcing, interviews, offer negotiation
Role :- Team Lead - Copywriting
About our client -
Our Client is a next generation MarTech company, delivering end-to-end marketing and sales solutions to leading brands in India. The company's ethos is built upon the philosophy of 'Marketing Engineered', an approach that delivers marketing & sales solutions through innovative ideas in design, engineering and technology.
What you’ll be working on -
Ad copy for digital campaigns, video scripts, social media, blog posts and a certain amount of offline collateral. The role also involves ideation for advertising campaigns. The clients you’ll work on will span tech, F&B, pharma, retail, healthcare, real estate, automotive and other industries. You’ll be a part of the larger content marketing department in Pune, working closely with the client servicing team and design team to come up with ideas and creatives that make an impact!
Responsibilities -
● Interpreting client briefs and requirements
● Work closely with clients to create strong concepts from initial briefing through to execution
● Developing creative ideas and original, clear copy
● Collaborating with the design team on visual representation of the copy
● Working collaboratively with internal stakeholders to meet deadlines
● Maintain a high awareness of relevant trending topics and news to identify content opportunities
● Be responsible for working with internal teams to gather input and validate the content
● Ensure consistency and quality across all written content
● Present and articulate concepts to clients
Desired Skills and experience -
● 2+ years of experience interest in copywriting, business communication or technical writing
● BE Computer Engineering, B.Tech in Computer Science, Graduate in Marketing
● Proficiency in the English language and accuracy in grammar
● The knack of understanding technical products (SaaS, PaaS, SAP, etc.) and writing for them
● Highly creative and imaginative
● Keen attention to detail
● The ability to work in a collaborative environment under tight deadlines
● Self-motivated and eager to learn
Job Details*
1. Help the process of creating plans/strategies based on an organization's goals and the needs of the desired audience.
2. You will be assisting in the creation of consistent high-quality content that generates demand, attracts high-quality sign-ups and backlinks.
3. You will help our team perform audit of our website and social media accounts, creating and updating a shared editorial calendar. Also, researching for blog ideas and generating content for our blog.
4. Use storytelling and emotion to bring content to life and compel the reader to share. Own and execute the content and social calendar; work with our marketing, design and other cross functional teams to deliver on time.
5. Optimize content for different formats (SEO, SEM, Social, blogs, infographics, etc.) for better consumption and readership.
6. Conduct keyword research, backlink research and use SEO guidelines to increase web traffic.
7. Monitor web traffic and engagement (e.g. conversions and bounce rates) and measure content impact and report the metrics on an ongoing basis.
We would also expect the candidate to demonstrate:
1. An immense degree of critical thinking. Your content will be read by domain experts and you will not be able to write content with abstract opinions and assertions. You would need to back every opinion with either data or relevant experience.
2. The right kind of tone and energy. We like to use an informal/fun tone in our content. You would need to come in with the right attitude and the right energy to be able to match our tone/writing standards.
3. An attitude for perfection. You might have to go through several iteration cycles and would need to demonstrate wilingness to accept feedback. We need someone who accepts feedback with positivity.
Job Summary*
We're a Saas startup and we have an urgent requirement for a Content Strategist to help us with our domestic and overseas marketing processes.
Experience:
Should have a minimum of 10-12 years of Experience.
Should have experience on Product Development/Maintenance/Production Support experience in a support organization
Should have a good understanding of services business for fortune 1000 from the operations point of view
Ability to read, understand and communicate complex technical information
Ability to express ideas in an organized, articulate and concise manner
Ability to face stressful situation with positive attitude
Any certification in regards to support services will be an added advantage
Education: BE, B- Tech (CS), MCA
Location: India
Primary Skills:
Hands on experience with OpenStack framework. Ability to set up private cloud using OpenStack environment. Awareness to various OpenStack services and modules
Strong experience with OpenStack services like Neutron, Cinder, Keystone, etc.
Proficiency in programming languages such as Python, Ruby, or Go.
Strong knowledge of Linux systems administration and networking.
Familiarity with virtualization technologies like KVM or VMware.
Experience with configuration management and IaC tools like Ansible, Terraform.
Subject matter expertise in OpenStack security
Solid experience with Linux and shell scripting
Sound knowledge of cloud computing concepts & technologies, such as docker, Kubernetes, AWS, GCP, Azure etc.
Ability to configure OpenStack environment for optimum resources
Good knowledge of security, operations in open stack environment
Strong knowledge of Linux internals, networking, storage, security
Strong knowledge of VMware Enterprise products (ESX, vCenter)
Hands on experience with HEAT orchestration
Experience with CI/CD, monitoring, operational aspects
Strong experience working with Rest API's, JSON
Exposure to Big data technologies ( Messaging queues, Hadoop/MPP, NoSQL databases)
Hands on experience with open source monitoring tools like Grafana/Prometheus/Nagios/Ganglia/Zabbix etc.
Strong verbal and written communication skills are mandatory
Excellent analytical and problem solving skills are mandatory
Role & Responsibilities
Advise customers and colleagues on cloud and virtualization topics
Work with the architecture team on cloud design projects using openstack
Collaborate with product, customer success, and presales on customer projects
Participate in onsite assessments and workshops when requested
Provide subject matter expertise and mentor colleagues
Set up open stack environments for projects
Design, deploy, and maintain OpenStack infrastructure.
Collaborate with cross-functional chapters to integrate OpenStack with other services (k8s, DBaaS)
Develop automation scripts and tools to streamline OpenStack operations.
Troubleshoot and resolve issues related to OpenStack services.
Monitor and optimize the performance and scalability of OpenStack components.
Stay updated with the latest OpenStack releases and contribute to the OpenStack community.
Work closely with Architects and Product Management to understand requirement
should be capable of working independently & responsible for end-to-end implementation
Should work with complete ownership and handle all issues without missing SLA's
Work closely with engineering team and support team
Should be able to debug the issues and report appropriately in the ticketing system
Contribute to improve the efficiency of the assignment by quality improvements & innovative suggestions
Should be able to debug/create scripts for automation
Should be able to configure monitoring utilities & set up alerts
Should be hands on in setting up OS, applications, databases and have passion to learn new technologies
Should be able to scan logs, errors, exception and get to the root cause of the issue
Contribute in developing a knowledge base on collaboration with other team members
Maintain customer loyalty through Integrity and accountability
Groom and mentor team members on project technologies and work
Requirements:
6+ year of working experience .
Strong understanding of web fundamentals
Deeply technical with a track record of successful delivery.
Manage daily/weekly scrums.
Lead technical strategy and implementation for various team initiatives with an alignment with project / client expectations
Proven record of building project from scratch.
An entrepreneurial spirit combined with strong program and project management skills.
Excellent written and verbal communication skills with the ability to present complex plans and designs.
Excellent judgment, organizational, and problem-solving skills.
Excellent design and architecture knowledge.
Data-driven decision making.
- A/B testing various ideas.
- Analyzing the data and users’ feedback.
- Exchanging ideas/data/feedback with other departments (Product, marketing, top management) in order to present results and make the product more user-centric.
- Driving traffic to website, landing pages, social media pages
- Understanding conversion rate optimization (CRO) principles and hacks and being able to apply CRO hacks to any businesses.
- Working on a lean startup process.
- Working with the AARRR Sales Metrics (Acquisition – Activation – Retention – Referral - Revenue)
- Prioritizing growth channels.
- Optimizing channels in order to always improve the performance of the business.
- Scaling and Automating the growth processes.
Requirements
- Experience in SaaS marketing would be prefered
- Being data-driven and kind of a data-geek: clear understanding of data, analytics, metrics and statistics.
- Being social and understanding users’ behavior. Having great customer relations skills and being focus on customer experience
- Willing to learn.
- Having a startup mindset
Should have Excellent Experience of Node.js.
In-Depth knowledge of Express Js, JavaScript, TypeScript,
Should have experience in MongoDB, My SQL, GraphQL and any graph Database
Experience working with REST APIs, and Sockets.
Ability to Identify and fix production and non-production application issues as a part of the deployment.
Good Knowledge of AWS - Beanstalk, Cloud Watch.
Good to have Agile/JIRA/ Continuous Deployment experience.
Good Knowledge of JSON, API, and JWT
Ability and willingness to manage multiple projects/tasks.
Basic Understanding of HTML5, CSS.
Job Responsibilities:
Understanding accessibility and security compliance (Depending on the specific project)
User authentication and authorization between multiple systems, servers, and environments.
Integration of multiple data sources and databases into one system
Understanding fundamental design principles behind a scalable application.
We are looking for a skilled and experienced front-end developer to join our product team. This role requires you to be a tech-savvy contributor in translating the customer needs and user expectations into interactive web apps. You’ll be an exceptional problem solver and take responsible actions in ensuring the application is optimised both in technology and in delivering the best user experience. If you share our passion to create and define interactive web pages, we are happy to hear from you!
What You'll do-
- Work closely with design, product management, and development teams to create elegant, usable, responsive and interactive interfaces across multiple devices.
- Implement UI development principles to ensure that the product client-side serves at scale.
- Review and optimize usage by monitoring key metrics and rectifying the issues proactively.
- Ensure the technical feasibility of UI/UX designs-Turning UI/UX designs into prototypes, creating awesome interactions from designs, writing reusable content modules, and ensuring the maintainability of the code.
- Build reusable code and libraries for future use
- An ability to perform well in a fast-paced environment and bring in optimal flow for rapidly changing design/ technology.
Technical Requirements-
- At least 1 to 3 years of relevant work experience as a web developer, UI developer, JavaScript expert, or a frontend engineer
- Be familiar with Responsive Web Design, common Web UX patterns and anti-patterns
- Be able to tell good design from bad design
- Be able to write clean, maintainable code which others can work on
- Familiar with UI layouts, SASS, bootstrap, and Material UI
- Experience debugging using popular JavaScript-based tools like Chrome Developer Console
- You have mastery in DOM manipulation (including jQuery) and understand components, CTAs
- Know browser behaviour, performance, compatibility and cross-browser issues
- Proficient understanding of code versioning tools, such as Git,
- You take pride in working on advanced CSS, animations and responsiveness
- You seem to have good architectural & design skills
- Ability to own, end to end responsibility - right from the requirement to release
- Ability to produce bug-free and production-grade code
- Be great at debugging, including identifying page speed and performance bottlenecks, using tools like Chrome Dev Tools, React Dev Tools, etc.
- The skills that we consider - CSS, JavaScript, React, Redux, Node.js
Required Skills
- Javascript, ReactJS, Redux, NodeJS, HTML, CSS
Good to have-
- Knowledge of TDD frameworks mocha, chai, jest etc.
- Understanding of Typescript
- Understanding of ReactJS based frameworks like NextJS, Gatsby, etc.
- Understanding of REST API
- Passionate to create good design and usability
IT Administrator
Our client in Education startup is in need of an IT Administrator.
Job description
Track company’s computer systems to ensure that all aspects are operating efficiently
Troubleshoot problems, configure hardware and software, implement backup processes and assess systems for upgrades or replacement.
Responsible for installing new systems and assessing and implementing upgrades as needed.
Creating user accounts and performing access control.
Documenting processes, as well as backing up and archiving data.
Ideal Candidate / Requirements
Qualification: Bachelor’s degree/Diploma in Computer Science or IT administration
Experience - 0-1 year into system administration
Salary: 15K
About Company
Vision : Bikayi helps small to medium sized businesses go online and scale their businesses. Bikayi merchants are selling various things from groceries to apparels and electronic items.
Scale : We are very close to grossing a GMV of 1B dollars on an annual basis. Probably one of your neighbourhood shops is using Bikayi to sell online.
Fuel : Monetizing the product from early days we have a solid business model and our revenue numbers are growing at a healthy pace. Apart from this we are funded by top investors in the world like Sequoia capital and Ycombinator.
People : We have a culture which gives you a lot of challenges to solve and at the same time get high rewards.
Responsibilities
- Work towards Improving the architecture by tracking emerging technologies; evaluating their applicability to business goals and operational requirements.
- Recommendations to strategic plans and reviews; preparing and completing action plans; implementing production and quality standards; resolving problems; identifying trends; determining system improvements; implementing change.
- Setup Architecture and Design guidelines for the platforms for multi-country roll-outs
- Develop and Define Architecture Standards
- Develop and Define Application Architecture Standards
- Own your product : You will be responsible for the success / failure of your team and the product. You will need to work with cross functional teams, understand their requirements and make sure that everybody is on the same page.
- Development of your team : Making sure that engineers under you are growing in their careers and getting better are software development everyday.
- Design & Architecture : You need to have technical expertise in the company's tech stack and in general the frontend or backend infrastructures, have ability to guide the developers in case there are any blockers.
Requirements
- Past experience of working for tier 1 / vc funded companies.
- Past experience of handling a team of at least 5+ developers.
- Continuous past experience of delivering products at a steady pace.
- Hands-on experience in JavaScript, HTML, CSS.
- Knowledge in Node JS
- Hands-on in Webpack, ES6, Typescript
- Strong working experience in Single Page, Building micro frontend apps, Progressive Web Apps, Server-Side Rendering using React.js
- Hands-on experience in the React ecosystem like Redux, React Router etc.
- Experience in Team Management.
- Lead technical design discussions and review design to make sure design is aligned with Architecture.
- Setup and maintain standard developer guidelines for the development team
- Hands-on experience with automated test frameworks like Jasmine, Jest, Mocha, enzyme etc. And experience in promoting the values of unit tests, integration tests, and CI/CD automation
- Hands-on experience in maintaining Web Vitals










