
Customer Care Executive
Location: Jaipur.
Job Type: Full-Time
Experience Level: Entry Level (Freshers)
Responsibilities:
- Provide exceptional customer support via phone, email, or chat.
- Assist customers with inquiries, product information, and issue resolution.
- Maintain accurate and detailed customer records.
- Ensure customer satisfaction through effective communication and problem-solving.
- Adhere to company policies and procedures.
Qualifications:
- High school diploma or equivalent.
- Strong communication skills (written and verbal).
- Excellent interpersonal skills.
- Willingness to learn and adapt in a fast-paced environment.
Benefits:
- 14 Days Accomondataion.

About Career Forge
About
CareerForge Comprehensive Talent Solutions Private Limited is a company duly registered under the Companies Act, 2013. It is founded by alumni of IIM, AIMA & AMU. The company envisions to serve corporate clients by providing effective and efficient training, recruiting and consulting solutions and services.
The primary pursuit of the company is to assist the clients develop the competencies of existing workforce, acquire the desired talent from the market, and receive cost-effective time-bound high quality consulting solutions to varying business processes in technical as well as operational arena such as process audits, re-engineering, compliances.
CareerForge firmly believes in fostering strategic partnerships and alliances with specialized agencies/experts as and when required on mutual benefiting and transparent terms.
In training realms, we offer a comprehensive range of services beginning with need assessment till evaluation. We also offer some popular personality assessment services too.
In recruiting, we provide permanent as well as contractual hiring solutions. We cover fresher till CXO level hiring needs of clients across the sectors. We emphasize the best match-makings in order to reduce attritions due to such reasons to bare minimum. This way, we strive to minimize the costs in terms of money, efforts and time of our clientele.
In consulting domain, we specialize in HR sub-functions including payroll, BGV, SOPs, Process Audits, Re-
Candid answers by the company
Human Resources Services
Similar jobs
We are a digital first, multi-brand consumer goods company owned and operated under one house, with each of its brands working together toward one mission: To help Indians lead more fulfilling lives surrounded by wellness and grace.
The founders of Mosaic, Revant and Dhyanesh have more than a decade of experience building, advising and investing in consumer brands. This has allowed them to understand the Indian consumer in a level of detail about their health, habits, and more.
The business is creating a family of purposeful brands with products that solve a particular
problem for a small segment of people. Each brand provides the essentials to make an individual segment of people lead a graceful life full of purpose and wellbeing. Each brand offers high quality, responsibly-made products that are inviting and easy to use, paired with access to ongoing guidance and support.
Role
As the lead for the frontend development team, you will be the sole owner of the
entire FE development cycle for our consumer facing web products in ReactJS. Also, you will be responsible for shaping up the entire system for scale and collaborating intensively with the backend and design teams to create the best consumer experiences. You would also need to control the mobile app development lifecycle on ReactNative.
Responsibilities
- Overlook development of all user-facing products in React
- Build reusable components and front-end libraries for future use
- Translate designs and wireframes into high quality code
- Optimize components for maximum performance across a vast array of web-capable devices and browsers
- Focus on code maintainability and performance of application
- Provide technical advice and assists in solving programming problems
- Use Server Side Rendering when applicable
- Enhance SEO, Analytics and overall frontend architecture for better performance
Requirements
- 4+ years of experience building frontend for consumer facing products
- 2+ years on ReactJS for consumer facing products
- 1+ years of Team Lead/Management experience
- Thorough understanding of architecting the frontend system with Server Side Rendering
- Good foundation in design and a knack for designing interactions and elegant interfaces
- Has led a mobile development effort on ReactNative
- Understands app development cycle
- Experience with NodeJS for Server Side Rendering/coordinating with the backend team for API requirements
- Must come up with caching solutions where required to speed up the website load speed and improve customer experience
About Us:
We are BlackLight Games; we bring culturally relevant synchronous multiplayer games experience to mobile. Our games have been rocking the Play Stores since launch. We have built cutting-edge back-end technology; we take pride that our games are played by more than 1 million players daily. Our flagship game, Ludo SuperStar has been downloaded more than 100 million times. Other titles include – CallBreak, Carrom, Solitaire, Spider Solitaire and Word games.
Website link- https://blacklightsw.com/
Position: Backend Developer
Location: Noida
Educational Qualification: B.Tech/ MCA / M.Tech / M.Sc or relevant professional experience; preferably in Computer Science.
Skills :
- Backend: NodeJS
- Databases: MySQL/ MongoDB.
Job Summary:
What You Bring To The Team
- More than 3+ years of experience developing serverless applications using public cloud like Google Cloud/ AWS
- Knowledge of Node. js and frameworks available for it.
- Strong proficiency with JavaScript
- Understanding the nature of asynchronous programming and its quirks and workarounds.
- Distributed system development with an understanding of latency, scalability, scheduling, asynchronous programming, and reliability
- Understanding fundamental design principles behind a scalable application
- Experience with services common to serverless architectures, like: AWS Lambda, DynamoDB, IAM, Firebase Real Time Database, Google Cloud SQL, Cloud Tasks. It’s a bonus if you have worked on Google Cloud Project and Firebase.
- Solid Experience with NoSQL and SQL databases is required with proven experience of creating database schemas that represent and support business processes.
- Integration of multiple data sources and databases into one system.
- Experience with deploying, maintaining, debugging live systems, and end-to-end testing and analysis
- Experienced in creating micro-services based architectures, reusable components
- Experience building REST APIs and other common application architectures on the above services
- Experience building data processing pipelines
- Solid understanding of code, design, and development practices
- General comfort in exploring, assessing, and learning new frameworks
- High levels of integrity and professionalism, and an ability to channel maximum amounts of energy into the role delivering premium customer service at all times
- Adhere to different Project Management methodologies (Agile etc) and leverage different CI/CD tools
Extra Gems For
- Google, AWS and/or Industry certifications.
- Familiarity with object storage such as AWS S3, Firebase Storage, in-memory caches such as Redis
- Demonstrated performance of threat modeling, risk assessment techniques, code reviews in the context of DevSecOps security
- Knowledge of Application Monitoring using tools like Google Stackdriver
- Broad familiarity with other languages like J2EE, Python as we write some code in these as well.
- Experience with Github and advanced Github features.
- Experience of working in Product industry
- Open source contributions, interesting hobby projects.
Why Us?
- High Growth Startup environment
- Company sponsored courses and education material
- Lots of learning opportunities
- Work with a super-talented team of professionals
- Informal work-culture, Casual Dress Code, multiple outings and trips
- Performance Based Bonus
- Competitive Salary
- Medical Insurance for you and your family
- Subsidies Lunch and Unlimited Snacks, Tea & Coffee in the house at all times
Zycus is looking for Senior Automation Engineer - Testing professional who has delivered rock solid software testing solutions for industry leading enterprises with lean and agile teams
Lead, mentor and provide thought leadership to a team consisting of Test Engineers.
* Work closely with Automation Center of Excellence team and make sure the product automation is always running with the latest guidelines and features.
* Lead with help of in-depth knowledge on Testing processes.
* Has ability to withstand pressure without diluting Testing processes.
* Has understood and adopted effective techniques of parallel testing in agile product development environment.
* Displays very high degree of quality consciousness towards the Product.
* Should be able to demand very high quality work from her/his team members and deliver very high quality solutions to the customers.
* In case of emergency take charge of the situation, drives the team, coordinate with stakeholders.
* Should be able to optimize & effectively manage resources and time.
* Should be able to identify, track and mitigate risks to the product.
* Should be able to work in close collaboration with Product Management and Product Engineering teams.
* Should be able to carry out healthy and constructive confrontation with team members, peers and managers for the benefit of Product.
Requirements
- 4 - 8 years of Software Testing & Test Automation experience in S/W Product / Solution development.
- Good working experience in Web/Mobile Automation mandatory. Selenium with Java or JavaScript preferred.
- Experience with BDD would be big plus.
- Proven track record of value addition done to the Product / Solutions through strong QA processes.
- Someone who can be a path setting leader through individual contribution in Testing.
- Strong experience in Manual Testing and Test Automation methodologies.
- Experience in non-functional testing types is big plus.
- Experience in Linux commands/Shell scripting and SQL is big plus
- Experience in Agile development environment is preferred.
- Knowledge of different types of Software Architectures and how they work.
Benefits
Five Reasons Why You Should Join Zycus
- Cloud Product Company: We are a Cloud SaaS Company and our products are created by using the latest technologies like ML and AI. Our UI is in Angular JS and we are developing our mobile apps using React.
- A Market Leader: Zycus is recognized by Gartner (world’s leading market research analyst) as a Leader in Procurement Software Suites.
- Move between Roles: We believe that change leads to growth and therefore we allow our employees to shift careers and move to different roles and functions within the organization
- Get a Global Exposure: You get to work and deal with our global customers.
- Create an Impact: Zycus gives you the environment to create an impact on the product and transform your ideas into reality. Even our junior engineers get the opportunity to work on different product features.
About Us
Zycus is a pioneer in Cognitive Procurement software and has been a trusted partner of choice for large global enterprises for two decades. Zycus has been consistently recognized by Gartner, Forrester, and other analysts for its Source to Pay integrated suite. Zycus powers its S2P software with the revolutionary Merlin AI Suite. Merlin AI takes over the tactical tasks and empowers procurement and AP officers to focus on strategic projects; offers data-driven actionable insights for quicker and smarter decisions, and its conversational AI offers a B2C type user-experience to the end-users.
Zycus helps enterprises drive real savings, reduce risks, and boost compliance, and its seamless, intuitive, and easy-to-use user interface ensures high adoption and value across the organization.
Start your #CognitiveProcurement journey with us, as you are #MeantforMore
Please click here to apply:
https://apply.workable.com/zycus-1/j/1B0A9993AD/" target="_blank">https://apply.workable.com/zycus-1/j/1B0A9993AD/ - Pune
https://apply.workable.com/zycus-1/j/353FA04857/" target="_blank">https://apply.workable.com/zycus-1/j/353FA04857/ - Bangalore
https://apply.workable.com/zycus-1/j/7B766178A0/" target="_blank">https://apply.workable.com/zycus-1/j/7B766178A0/ - Mumbai
Your Roles and Responsibilities:
Business Development is a critical aspect of our platform business.
1. Actively seeking out new sales opportunities through cold calling, networking and social media.
2. Calling 65-70 leads everyday
3. Setting up meetings with potential clients (parents)
4. Generating Trial Classes - Pitch Parents to take PlanetSpark trial Classes
5. Negotiate/close deals and handle complaints or objections
6. Follow and achieve department’s sales goals on a monthly, quarterly and yearly basis (3L revenue per month) 7. “Go the extra mile” to drive sales
Mission Statement
1. In your training of 1st month, we shall actively probe you through the process using Training Decks, Live Experiences, Re-Training Programs that aims to give you an overall Learning experience along with you paid stipend along the journey.
2. We create career oritented BDT in this 1 month whose skill becomes unmatched across the sector.
3. You are required to use right sales strategy and accomplish 1 Lac of revenue in the training period, hence making a way to achieve License to Sell (L-2-S)
4. You will be entitled for training stipend of INR. 21428. In-office attendance of 90% is mandatory in 1month of training
5. Post 1L Revenue achievement, you will be entitled for below
US/ Canada Shift (8:00 pm to 5:00am) - INR 7.23 LPA (4.83 Fixed + 2.4 LPA Variable)
What are we looking for?
1. Proficiency in English
2. Thorough understanding of marketing and negotiating techniques
3. Fast learner and passion for sales
4. Self-motivated with a results-driven approach
5. Proven experience in sale or relevant role is a plus
6. A friendly and energetic personality with customer service focus
Criteria
1. Willing to work 5 days in a week in a fast paced startup
2. Ready to work from Office and join immediately.
What are the behavioral attributes that we are looking for?
- A keen desire to bring growth for a fast-growing Series B funded startup
- An apparent Founder's mindset
- The candidates should be able to work in a high paced ever-changing digital environment. The role will require you to be resourceful, proactive and an expert communicator. In turn it offers immense learning and growth.
- Don't forget to carry along a dash of humor. It never hurts. And we are fun loving people
Job Description :
- We are a Fintech Company based in Pune, a B2B Trade Digitization platform for SMEs and Corporates to collaborate and work with Financial Institutions to raise short term fundings for payables and receivables financing.
- We are thus well placed to help Corporates and their Supply Chains to meet their GST needs.
Technologies :
- The platform is built using a polygot technology stack
- Platform Backend : JVM
- Web Layer : ReactJS and related ecosystem, HTML, Javascript, CSS, Bootstrap
- API & Business Layer : Kotlin and functional programming
- Client Apps and Customer Integrations: Kotlin, Jersey ReST Framework, home grown optimized HTTP and SQL libraries
- Mobile Apps: Android, iOS
- Database : MySQL - JVM - Hibernate & Exposed as ORM library - Python - SQLAlchemy as ORM library
- Build Tools : Gradle, Shell Scripting, AWS Code Build, Jenkins
- Ops Automation : Ansible, Terraform
- Servers : Ubuntu Linux
- Version Control : GIT
- Test Automation : Python - unittest, pyhamcrest, freshen, nose. JVM - Junit, Kotlin Test
- Cloud Providers : Amazon AWS, Linode
Requirements :
- We are a self organized engineering team with a passion for programming and solving business problems for our customers.
- We are looking to add 2 members in our team having hands on technical experience of 2-6 years.
- We encourage our team to continuously learn new technologies and apply the learnings in the day to day work even if the new technologies are not adpopted.
- We strive to continuously improve our DevOps practices and expertise to form a solid backbone for the product, customer relationships and sales teams which enables them to add new customers every week to our financing network.
As an engineering team member, you will :
- Work collaboratively with product, customer support and DevOps team to build, enhance, maintain, deploy and operate our systems.
- Continuously automate operational processes to improve efficiencies and productivity and enhance customer experience
- Work closely with the architect to continuously refactor the system architecture and design to meet the changing landscape triggered by technology changes and business growth
- Work with the DevOps team to build and maintain tools for deployment, monitoring and operations.
- Ensure that development processes and deliverables always adhere to the mandates laid down for various certifications (PCI and ISO 27001 in particular)
Skills required :
- Pre-requisites : Competent in Java, database, HTML, Javascript, CSS
- Should be passionate about technology and ready to deep dive into programming
- Should have sound expertise of writing testable code and appreciate defect free coding
- Should be willing to handle Ops automation and production support
- Should be able to reason/argue/discuss/suggest solutions and alternatives
- Should be able to decipher the core problem to be solved during discussions with product team and/or customers
- Should have good communication skills and experience working in teams
- Knowledge of Python will be an added advantage
- Experience of working in financial domain will help but not a necessity
We are looking for a ReactJS Developer to be responsible for the development and maintenance of web-apps that are UX friendly, with good problem-solving skills and the ability to learn and apply new concepts.
● Experience or willingness to excel in ReactJS - State management, React Hooks, Lifecycle Events.
Experience with Redux is highly preferred.
● Good knowledge and experience in implementing React architectural patterns.
● In depth understanding of JavaScript, the DOM, and modern CSS (especially Flexbox and
grid layout).
● Good understanding of integration with third-party NPM libraries.
● Experience in working with at least one component library like Ant Design, React Strap,
React-Bootstrap, etc.
● Proficient in Git version control.
● Experience in interacting with REST endpoints. Familiarity with NodeJS is a plus.
❖ mentorship, HLD, Problem Solving.
US A INDI A C ANADA PHI L I P P INE S Z YV K A . CO M
Skill-Sets Required:
❖ 6+ years of experience in building large scale applications or
products.
❖ A “Bring It on” attitude; bias for action; self-driven, end-toend ownership; entrepreneurial
❖ approach; focus on operational excellence; ability to work with
ambiguity.
❖ Strong in problem solving skills, data structures and
algorithms.
❖ Very good understanding of one or more of RDBMS/NoSQL/
Messaging/ Caching technologies.
❖ Excellent understanding of and coding skills in following technologies: Java
❖ B Tech/BE in Computer Science or equivalent from a reputed institution.
RESPONSIBILITES:
As a Lead Backend Developer, candidate will work very closely with the Tech
Leadership and lead end-to-end development. We’re looking for people who can
❖ Write maintainable/scalable/efficient code.
❖ Design and architect technical solutions for the business problems of a very
large e-commerce portal.
❖ Work in cross-functional team, collaborating with peers during entire SDLC.
❖ Follow coding standards, unit-testing, code reviews etc
❖ Follow release cycles and commitment to deadlines
- Should have experience researching problem statements and designing solutions that meet the desired UX goals and stakeholder requirements
- Should be able to rapidly prototype ideas; pen and paper will do for mockups. Should be familiar with prototyping tools or front end code for higher fidelity prototyping
- Good communication skills. Must be able to communicate idea to all stakeholders product, engineering and design
- Must have average above average knowledge of the Adobe Suite
- Must be able to look at the product as a whole to design workflows that scale
- Must be able to measure UX changes and suggest further improvements
- Should be able to build UI components that meet the desired UX. Should be able to understand and respect the UX
- Should follow the style guide and design according to the guidelines
- Understanding of typography, typographic grid, grid based systems, design frameworks and responsive design principles is required. Should be able to adapt and extend the style guide as required and define new UI components when needed
- Should be able to build reusable UI components
- Good communication with the product and engineering teams to assess feasibility of UI components
- Experience with motion/interaction design a plus
- Must know the Adobe Creative Suite well. Must also be familiar with prototyping tools

- Strong proficiency in MySQL database administration, migrations /up-gradation, patching, cloning, capacity planning, designing, and automation of database tasks.
- Good experience with the latest versions of the database
- In-depth experience configuring database replication on multiple versions
- Strong experience in Monitoring, DB Performance Tuning, DB Availability, DR, Security, Storage
- Analyzes and provides recommendations to optimize the database for improved performance, manageability, and scalability
- Expertise in enterprise backups, recovery, and performing point-in-time recovery Experience in deploying and integrating PM tools
- Experience in data partitioning and encryption
- Knowledge of de-facto standards and best practices in MySQL and MongoDB
- Proficient in writing and optimizing SQL statements and Knowledge of MySQL features, such as its event scheduler
- Familiarity with other SQL/NoSQL databases such as PostgreSQL, MongoDB, etc.
- Knowledge of limitations in MySQL and their workarounds in contrast to other popular relational databases
- Proficient understanding of code versioning tools such as Git / Mercurial / SVN
Job Description
Niki is an artificially intelligent ordering application (http://niki.ai/app" target="_blank">niki.ai/app). Our founding team is from IIT Kharagpur, and we are looking for a Natural Language Processing Engineer to join our engineering team.
The ideal candidate will have industry experience solving language-related problems using statistical methods on vast quantities of data available from Indian mobile consumers and elsewhere.
Major responsibilities would be:
1. Create language models from text data. These language models draw heavily from statistical, deep learning as well as rule based research in recent times around building taggers, parsers, knowledge graph based dictionaries etc.
2. Develop highly scalable classifiers and tools leveraging machine learning, data regression, and rules based models
3. Work closely with product teams to implement algorithms that power user and developer-facing products
We work mostly in Java and Python and object oriented concepts are a must to fit in the team. Basic eligibility criteria are:
1. Graduate/Post-Graduate/M.S./
2. Industry experience of min 5 years.
3. Strong background in Natural Language Processing and Machine Learning
4. Have some experience in leading a team big or small.
5. Experience with Hadoop/Hbase/Pig or MaprReduce/Sawzall/Bigtable is a plus
Competitive Compensation.
What We're Building
We are building an automated messaging platform to simplify ordering experience for consumers. We have launched the Android App: http://niki.ai/app" target="_blank">niki.ai/app . In the current avatar, Niki can process mobile phone recharge and book cabs for the consumers. It assists in finding the right recharge plans across topup, 2g, 3g and makes the transaction. In cab booking, it helps in end to end booking along with tracking and cancellation within the App. You may also compare to get the nearest or the cheapest cab among available ones.
Being an instant messaging App, it works seamlessly on 2G / 3G / Wifi and is light weight around 3.6 MB. You may check out using: https://niki.ai/" target="_blank">niki.ai app








