About the company we are hiring for
Here, we are passionate about helping vacation rental owners and managers
grow their business. Backed by Bessemer Venture Partners, we have grown to the global
leader of short term rental revenue management systems that drive revenue growth. We
attribute our success to our belief that the people are the most important part of a
business, and our commitment to being a fantastic place to work.
It's with that in mind that it is looking to add a Customer Success Associate (Spanish
Speaking) to our growing team. We’ve recently built out a new pooled service offering for
our SMB segment and you will be a key asset in developing and executing the strategy. This
is an exciting opportunity for someone with a solid grasp of customer success processes
who’s looking to take their expertise and leverage it in a hybrid model of pooled service and
dedicated service! You’ll serve as the go-to resource for other team members. Retaining
customers ensures it can maintain its foothold as the market leader in the industry
and execute on our aggressive growth plans.
Before reading further...
It is passionate about diversity and cultivating our team’s potential. If you’re hungry
for a good opportunity, but don't meet every point in this job description, please apply
anyway!
As our Customer Success Associate, you'll be responsible for:
● Securing annual subscription renewals and upsell opportunities
● Driving customer adoption, retention, and satisfaction for assigned book of
accounts
● Monitoring and reporting on the health and risk of assigned accounts ●
Managing approximately 150-200 accounts at a time
● Analyzing customer performance data and making recommendations to ensure
revenue growth
● Providing thoughtful, empathetic, and personalized email communication postimplementation
● Supporting our internal Customer Success team by fulfilling partner requests in a timely
manner
● Assisting partners in solving technical and strategy related issues ● Providing best
practices and proactive outreach to partners to ensure they are on their journey to
success
● Maintaining a deep understanding of suite of products ● Working with crossfunctional teams to drive better collaboration and customer experience
● Being the voice of the customer back to our Product organization, communicate
trending customer feedback and ideas
So what kind of person are we looking for in this role? The person who will be
successful in this role will be:
● Curious: By nature, you have a knack for learning the ins-and-outs of software
●Going: You love going above and for teammates and customers
●Detail Oriented: You have a unique ability to proactively identify and address all
customer concerns and colleague needs with thoroughness and precision.
●Empathetic: You provide thoughtful communication which is the foundation of
strong relationships.
●Outgoing: You are enthusiastic and confident in your ability to quickly connect
with new people
Now that we've told you what the job looks like, here are the qualifications we're
looking for in a candidate:
● Willing and able to work in the CEST Time Zone
● 1-2 years of relevant customer success/support experience in a SaaS environment ●
Strong communication skills - you have experience explaining technical concepts to
customers in a professional and thoughtful manner
● Experience being customer centric - you have the ability to understand customer
pain points and genuine desire to help our customers resolve issues ● Experience
working with software or the ability to learn a wide variety of tools ● Fluent in
Spanish
Shubham Vishwakarma
Full Stack Developer - Averlon
Similar jobs
Hiring: Sr. Security Consultant (L3) – Netskope & Proofpoint 🚨
📍 Location: Pune (Work from Office)
💼 Experience: 8+ Years
⏳ Notice Period: Immediate Joiners or candidates with up to 30 days' notice period only
We are hiring an experienced Sr. Security Consultant (L3) with strong expertise in Netskope and Proofpoint Email Security.
Mandatory Skills:
✔️ Netskope
✔️ Proofpoint Email Security
✔️ CASB
✔️ DLP (Data Loss Prevention)
✔️ Web Security / Secure Web Gateway (SWG)
Additional Skills:
• RBI • PAC • Proxy • SSL/TLS • VPN • DMARC • SPF • DKIM • Palo Alto • FortiGate
Strong UI / Product Designer profile, with good experience in designing Mobile Apps
Mandatory (Experience 1): Must have strong hands-on experience in UI Designing for B2C or SaaS Products
Mandatory (Experience 2): Must be very strong with Visual Designs and Design systems (Wireframing, Visual Designs & Design systems)
Mandatory (Core Skill) : Proficiency in Figma and other modern design tools for interface and interaction design.
Mandatory (Portfolio): Very strong portfolio of Visual / UI Design works for Mobile Apps of B2C or B2B SaaS products
Preferred
Preferred (Company): Top Design studios, and B2C Products
Preferred (Education): Design Education background (BDes / MDes)
PostgreSQLTitle: Data Platform / Database Architect (Postgres + Kafka) — AI‑Ready Data Infrastructure
Location: Noida (Hybrid). Remote within IST±3 considered for exceptional candidates.
Employment: Full‑time
About Us
We are building a high‑throughput, audit‑friendly data platform that powers a SaaS for financial data automation and reconciliation. The stack blends OLTP (Postgres), streaming (Kafka/Debezium), and OLAP (ClickHouse/Snowflake/BigQuery), with hooks for AI use‑cases (vector search, feature store, RAG).
Role Summary
Own the end‑to‑end design and performance of our data platform—from multi‑tenant Postgres schemas to CDC pipelines and analytics stores—while laying the groundwork for AI‑powered product features.
What You’ll Do
• Design multi‑tenant Postgres schemas (partitioning, indexing, normalization, RLS), and define retention/archival strategies.
• Make Postgres fast and reliable: EXPLAIN/ANALYZE, connection pooling, vacuum/bloat control, query/index tuning, replication.
• Build event‑streaming/CDC with Kafka/Debezium (topics, partitions, schema registry), and deliver data to ClickHouse/Snowflake/BigQuery.
• Model analytics layers (star/snowflake), orchestrate jobs (Airflow/Dagster), and implement dbt‑based transformations.
• Establish observability and SLOs for data: query/queue metrics, tracing, alerting, capacity planning.
• Implement data security: encryption, masking, tokenization of PII, IAM boundaries; contribute to PCI‑like audit posture.
• Integrate AI plumbing: vector embeddings (pgvector/Milvus), basic feature‑store patterns (Feast), retrieval pipelines and metadata lineage.
• Collaborate with backend/ML/product to review designs, coach engineers, write docs/runbooks, and lead migrations.
Must‑Have Qualifications
• 6+ years building high‑scale data platforms with deep PostgreSQL experience (partitioning, advanced indexing, query planning, replication/HA).
• Hands‑on with Kafka (or equivalent) and Debezium/CDC patterns; schema registry (Avro/Protobuf) and exactly‑once/at‑least‑once tradeoffs.
• One or more analytics engines at scale: ClickHouse, Snowflake, or BigQuery, plus strong SQL.
• Python for data tooling (pydantic, SQLAlchemy, or similar); orchestration with Airflow or Dagster; transformations with dbt.
• Solid cloud experience (AWS/GCP/Azure)—networking, security groups/IAM, secrets management, cost controls.
• Pragmatic performance engineering mindset; excellent communication and documentation.
Nice‑to‑Have
• Vector/semantic search (pgvector/Milvus/Pinecone), feature store (Feast), or RAG data pipelines.
• Experience in fintech‑style domains (reconciliation, ledgers, payments) and SOX/PCI‑like controls.
• Infra‑as‑Code (Terraform), containerized services (Docker/K8s), and observability stacks (Prometheus/Grafana/OpenTelemetry).
• Exposure to Go/Java for stream processors/consumers.
• Lakehouse formats (Delta/Iceberg/Hudi).
Greetings!!
We are looking for an Oracle HCM Technical consultant for one of our premium clients for their Chennai and Bengaluru locations.
Requirements:
- Advise client on options, risks, and any impacts on other processes or systems.
- Assist the Oracle HCM Functional Team in making the changes to make sure the Application works in the Fusion Environment.
- Experience in HDL, Fast formulas, Extracts and BI Reports.
- Experience of Migrating data for Projects from legacy systems of the clients.
- Assist client in preparing validation scripts, testing scenarios and develop test scripts for Fusion HCM projects.
- Hands-on experience with Fusion Release 13.
- Expertise in RTF, Excel, E-Text Template.
- Strong knowledge required in SQL PL/SQL.
- Good hands on BIP & OTBI, Dashboard Report.
- Experience on Oracle Report Tool, Extract, OIC, Personalization & Customization.
.NETTechnical Lead - .NET
Responsibilities:
- Develop and deliver technical systems
- Maintain adherence to architectural standards/principles, global product-specific guidelines, usability design standards, etc.
- Participate in the development and review of documents to comply with SDLC methodologies [e.g., Engineering Work Breakdown Structure (WBS), estimation, Solution Design Document (SDD) and Software Architecture Documents (SAD)]
- Provide support and documentation to assist in sustaining the project during the transition to production where necessary
- Adhere to Application Engineering methodologies, standards, code reviews
- Provide feedback regarding application engineering methodologies, standards, and leading practices when appropriate
- Identify potential points of contention for missed activities and notify project leadership of situation and remediation plan
- Minimize technical exposure and risk on projects
- Provide technical guidance to development team members
- Technical deliverables (i.e., code and documentation) on projects assigned
- Translate detailed Requirements and Design and Solution Architecture deliverables into detailed design specifications
- Maintain effective and consistent communication within the team, with peers, the leadership team, and the peers in other IT groups
- Proactively raise issues to Technical and Group Leads when necessary
- Produce high-quality application engineering deliverables in accordance with the project timeline
- Build and unit test a project to detailed design specifications
- Provide thought leadership and technical guidance to engineering staff
- Review of code completed
- Review performance of developers
- Proactively anticipate project issues before they occur; define the problem; identify possible causes; work with the team to identify solutions; select and implement the most appropriate solution
- Apply judgment in implementing Application Engineering methodologies, processes, and practices to specific requirements of projects/programs which may include product design engineering, information security, code maintainability and reliability
Requirements:
Must Have:
- Bachelor’s OR master’s degree in a technical field and/or equivalent work experience
- At least 3 years acting a senior architecture / technical lead role in a comparable organization
- Significant experience of deploying large, enterprise-wide implementations to significant user volumes
- At least 5 years of hands-on experience leading a team of developers - defining work breakdown structures/tasks, assigning the teamwork items, monitoring, and ensuring quality and adherence to standards etc.
- At least 8 years of relevant hands-on work experience building, integrating, and delivering enterprise-wide web and windows applications using Microsoft and other technologies for large organizations on complex projects
- 8+ years of ASP.Net MVC, ASP.Net experience
- 8+ years of experience of working with applications that have a SQL Server backend
- 5+ years of experience with Object-Relational Mappers such as Entity Framework, ADO.NET, Dapper
- Expert level knowledge of .NET Web API is required. .NET Core knowledge is preferred, but Web API experience with legacy .NET is ok
- 5+ years of experience with GIT
- 3+ years of experience of Azure Devops
- In-depth knowledge of object-oriented analysis and design (OOAD) principles, and familiarity with many design patterns for Software applications.
- Demonstrated expertise in application design and construction, work breakdown structure of items, design and code reviews, unit test and build activities, deployment and performance related activities, documentation, support, and training/mentoring
- Excellent communication skills, verbal and written
Nice to have:
- Ideally experience working with SSRS, SSIS
- Experience with MongoDB or another document database would be a plus
- Knowledge and experience with working on N-Tier applications.
- Demonstrated ability to build strong working relationships
- Experience working on projects following Agile methodologies would be ideal
- Experience working with Azure or other cloud providers would be ideal
- Ability to work within diverse, global, virtual teams.
- Proven ability to thrive under pressure
- Some experience with design and prototyping tools and diagramming is desired
Founded by two MDI alumnus, it is a student centric and personalised learning platform that delivers enjoyable learning content as per the state boards. This ed-tech provides a solution which is easy to use, lets students enjoy learning, makes life easy for a teacher and delivers learning in the language that students are most comfortable. The organisation has worked in 14 states across India and awarded Google India under "Impacting Change through Digital".
- Getting a grasp of the curriculum through the textbooks of various state and educational boards, competitive exams and various content sources so that one is able to search for and create the best suited assessments for the same.
- Deeply searching from the open educational resources the question banks, tests, sample papers etc. so as to bring out the best assessments that perfectly aligns with the curriculum.
- Searching for and/ or creating the 3 categories in assessments - Questions, answers and instant conceptual feedback.
- Curating, organizing and categorizing the assessments in the Learning Management System in the required formats.
- Assigning difficulty levels to the questions.
- Copying/ downloading, editing, sorting and readying the assessments to be delivered to our learners.
- Enhancing and polishing the assessments library further.
- Integrating learning best practices and thought leadership into the content and learning processes through company's products and solutions for various education boards at National and State level.
- Guiding, coordinating, designing and delivering engaging content for PAL using various pedagogical tools and techniques to make the best content for smarter learning processes for the end users.
- Guiding and developing learning resources / content in various engaging formats.
- Working collaboratively with graphic design, video and various content creators to create an impactful learning experience.
- Co-creating assessments for each module, reviewing the assessments, evaluating the outcomes based on prescribed Curriculum
- Working in a fast-paced, constantly changing environment. Addressing changes and ensure sending feedback to deliverables and getting them fixed in a timely manner.
- Working closely with the rest of the team to ensure that we are delivering overall superior products and solutions to our users/ customers.
What you need to have:
- An undistracted mind, an aspiration for continued learning and holistic growth in life, humility to learn and self confidence to learn and do anything
- Must possess Academic skills with good knowledge of curriculum in K-12 and other competitive exams,
- Analytical skills to be able to assign the difficulty levels to the questions, good research skills to be able to align the assessments as per a curriculum
- The person should have the capability to dive in and bring out the best suited questions, answers and feedback for the same.
- 1-2 years of hands-on experience and expertise in instructional design and various learning theories and deep working knowledge on Personalised Adaptive Learning (PAL) and Bloom’s taxonomy. Experienced in Instructional design / Content design / TLM preparation (Teaching-Learning Material) for blended learning solutions for K12 through for either instructor-led and self-paced learning solutions.
- Academic skills with good knowledge of curriculum in K-12 and other competitive exams, Analytical skills to be able to assign the difficulty levels to the questions, good research skills to be able to align the assessments as per a curriculum the person should have the capability to dive in and bring out the best suited questions, answers and feedback for the same.
- Must have hands-on experience and expertise in instructional design and various learning theories and deep working knowledge on Personalised Adaptive Learning (PAL) and Bloom’s taxonomy.
- Possess good grip on MS Office / Google suite as this work will majorly happen in Excel and Word Files, one needs to be very comfortable operating these with attention to minute details.
- Have followed Flipped Classroom Method, Bloom's Taxonomy, Marzano & Kendall/Taxonomy as Science, Mathematics, Computer or Language Teacher. Gamified MCQ Assessments, Emphasised on Do-It-Yourself and Learning-By-Doing,
- Carry abilities to search/ to create the best quality Assessments for our learners.
- Align and categorize the content in a way which perfectly fits into our learners’ curriculum-Bringing all the Assessments in an orderly manner to our learners for hassle free and smooth learning and practicing.
- Strong spoken and written skills in English and Hindi, and ability to talk to and understand basics of other languages across the country.
- Good to have the Knowledge of handling different File Formats, File conversions in bulk, File renaming, File Encryption, Content Database handling and management. Experience Content Management System handling and Testing of content on Android/ IOS/ Web Platforms
- Exposure to VBA, Appscript, Process Automation, Javascript, Firebase, Content QA are desirable in addition to the must have skills..
- Willingly contribute to ensure the learners self-assess, get trained and gain confidence in their chosen fields by providing the most rich and good coverage of practice, tests and assessments for the associated modules.
Java
Spring Boot- Proven hands-on Software Development experience
- Proven working experience in Java development
- Hands on experience in designing and developing applications using Java EE platforms
- Object Oriented analysis and design using common design patterns.
- Profound insight of Java and JEE internals (Classloading, Memory Management, Transaction management etc)
- Excellent knowledge of Relational Databases, SQL and ORM technologies (JPA2, Hibernate)
- Experience in the Spring Framework
- Experience as a Sun Certified Java Developer
- Experience in developing web applications using at least one popular web framework (JSF, Wicket, GWT, Spring MVC)
- Experience with test-driven development
Vue.js· Developing user-facing applications using Vue.js
· Building modular and reusable components and libraries
· Optimizing your application for performance
· Implementing automated testing integrated into development and maintenance
workflows
· Staying up-to-date with all recent developments in the JavaScript and Vue.js space
· Keeping an eye on security updates and issues found with Vue.js and all project
dependencies
· Proposing any upgrades and updates necessary for keeping up with modern security
and development best practices
Urgent Requirement for Business Development Executive (BDE/BDM)
Location- Ahmedabad
Experience – 2 to 4 years
Salary- 2.4 to 4.8lakhs (depends on Expertise)
Gender- Female
Working Days-6
Qualification- B.Tech/MCA/M.Tech/Msc.IT
Currently work from home in this Pandemic Situation.
Job Summary:-
.Lead Generation
.Generate Business through Various Online Portals (Upwork, LinkedIn, Freelancer, PPH, Guru etc)
.Extensive Experience in Selling It Services - Web & Mobile App development services in International Market.
.Candidates must be well versed in #Prospecting via LinkedIn, Email Marketing
.Researching and Analyzing the market.
.Candidate would be responsible for Requirement Gathering +Cost Estimation
AngularJS (1.x)
Javascript
NodeJS (Node.js)
Follow CutshortShubham Vishwakarma
Full Stack Developer - Averlon