About the company we are hiring for
Here, we are passionate about helping vacation rental owners and managers
grow their business. Backed by Bessemer Venture Partners, we have grown to the global
leader of short term rental revenue management systems that drive revenue growth. We
attribute our success to our belief that the people are the most important part of a
business, and our commitment to being a fantastic place to work.
It's with that in mind that it is looking to add a Customer Success Associate (Spanish
Speaking) to our growing team. We’ve recently built out a new pooled service offering for
our SMB segment and you will be a key asset in developing and executing the strategy. This
is an exciting opportunity for someone with a solid grasp of customer success processes
who’s looking to take their expertise and leverage it in a hybrid model of pooled service and
dedicated service! You’ll serve as the go-to resource for other team members. Retaining
customers ensures it can maintain its foothold as the market leader in the industry
and execute on our aggressive growth plans.
Before reading further...
It is passionate about diversity and cultivating our team’s potential. If you’re hungry
for a good opportunity, but don't meet every point in this job description, please apply
anyway!
As our Customer Success Associate, you'll be responsible for:
● Securing annual subscription renewals and upsell opportunities
● Driving customer adoption, retention, and satisfaction for assigned book of
accounts
● Monitoring and reporting on the health and risk of assigned accounts ●
Managing approximately 150-200 accounts at a time
● Analyzing customer performance data and making recommendations to ensure
revenue growth
● Providing thoughtful, empathetic, and personalized email communication postimplementation
● Supporting our internal Customer Success team by fulfilling partner requests in a timely
manner
● Assisting partners in solving technical and strategy related issues ● Providing best
practices and proactive outreach to partners to ensure they are on their journey to
success
● Maintaining a deep understanding of suite of products ● Working with crossfunctional teams to drive better collaboration and customer experience
● Being the voice of the customer back to our Product organization, communicate
trending customer feedback and ideas
So what kind of person are we looking for in this role? The person who will be
successful in this role will be:
● Curious: By nature, you have a knack for learning the ins-and-outs of software
●Going: You love going above and for teammates and customers
●Detail Oriented: You have a unique ability to proactively identify and address all
customer concerns and colleague needs with thoroughness and precision.
●Empathetic: You provide thoughtful communication which is the foundation of
strong relationships.
●Outgoing: You are enthusiastic and confident in your ability to quickly connect
with new people
Now that we've told you what the job looks like, here are the qualifications we're
looking for in a candidate:
● Willing and able to work in the CEST Time Zone
● 1-2 years of relevant customer success/support experience in a SaaS environment ●
Strong communication skills - you have experience explaining technical concepts to
customers in a professional and thoughtful manner
● Experience being customer centric - you have the ability to understand customer
pain points and genuine desire to help our customers resolve issues ● Experience
working with software or the ability to learn a wide variety of tools ● Fluent in
Spanish
Subodh Popalwar
Software Engineer, Memorres
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Designation: eCommerce Manager (Exports)
● Location: Bandra West, Mumbai, India
● Position Type: Full-time, Permanent
Company Description
Brown Living (www.brownliving.in) is a platform focused on making Sustainable Living Easy, Accessible, and Affordable. As India's first plastic-free marketplace, we promote a sustainable and earth-friendly lifestyle. Our team curates a wide range of everyday-use products that are
ethically sourced and promote minimal waste. We support artisan groups and sustainable brands dedicated to creating a positive environmental impact. Through our platform, we are building India's largest ecosystem for sustainable living and empowering artisans, women entrepreneurs, and innovators to combat plastic pollution.
Role Description
The eCommerce Manager (Exports) will lead the expansion of Brown Living into international markets by developing and executing strategies for exporting products through various digital platforms. This role will involve setting up international fulfillment centers, managing export pricing strategies, ensuring compliance with international trade regulations, and overseeing marketing and merchandising efforts globally. The ideal candidate will be an experienced eCommerce professional with a
strong understanding of international markets, digital marketing, and brand management.
Roles and Responsibilities:
1. International Market Expansion:
a. Develop and execute a strategic plan to expand Brown Living's presence in international markets, focusing on key regions with high potential for sustainable products.
b. Identify and establish partnerships with international fulfillment centers to streamline the export process and ensure timely delivery of products.
c. Collaborate with legal and compliance teams to set up processes that
adhere to international trade regulations, customs requirements, and
other compliance standards.
2. Export Pricing Strategy:
a. Develop and execute comprehensive export pricing strategies for Brown Living's products across various digital platforms, ensuring
competitiveness while maintaining profitability.
b. Monitor global market trends, exchange rates, and competitor pricing to
adjust pricing strategies as needed.
c. Work closely with the finance team to ensure accurate pricing models that consider costs, tariffs, and logistics.
3. Brand Management & Global Messaging:
a. Manage Brown Living's brand image and messaging across all
international markets, ensuring consistency with the company's values
and mission.
b. Tailor brand messaging to resonate with different cultural contexts and
customer preferences in target markets.
c. Oversee the development of localized content, including website copy,
product descriptions, and marketing materials, in collaboration with
internal teams and external agencies.
4. Marketing Campaigns:
a. Plan and execute marketing campaigns tailored to international
audiences, with the support of internal teams and external agencies.
b. Manage campaign budgets, allocate resources effectively, and ensure
alignment with overall business objectives.
c. Track and analyze the performance of marketing campaigns, adjusting
strategies and tactics as needed to optimize results.
5. Market Research:
a. Conduct in-depth market research to understand the needs, preferences, and behaviors of international customers.
b. Use insights from market research to inform product offerings, marketing strategies, and customer engagement initiatives.
c. Identify emerging trends in sustainable consumption and incorporate
them into Brown Living's international strategies.
6. Merchandising Strategy:
a. Execute the merchandising strategy across various marketing channels
outside India, ensuring that product assortments meet the demands of
international customers.
b. Collaborate with the sourcing and product teams to curate product
collections that appeal to global markets.
c. Monitor inventory levels and product performance in international
markets, making data-driven decisions to optimize merchandising
strategies.
7. Collaboration & Coordination:
a. Coordinate with cross-functional teams, including operations, logistics,
legal, and finance, to ensure seamless execution of export strategies.
b. Work closely with external partners, such as fulfillment centers, marketing agencies, and distributors, to drive international growth.
c. Regularly report on the progress of international market expansion efforts to senior management.
Key Result Areas (KRA):
1. Market Expansion:
a. Successfully launch Brown Living's products in at least three new
international markets within the first year.
b. Establish and maintain partnerships with at least two international
fulfillment centers.
2. Export Pricing & Profitability:
a. Develop and implement export pricing strategies that achieve a minimum of 10% margin growth across international markets.
b. Maintain competitive pricing while ensuring profitability by continuously
monitoring market conditions.
3. Brand Image & Global Messaging:
a. Ensure consistent brand messaging across all international platforms with a minimum of 95% compliance with brand guidelines.
b. Achieve positive brand recognition and customer feedback in new
markets within six months of launch.
4. Marketing Campaign Performance:
a. Achieve a minimum ROI of 4:1 on international marketing campaigns.
b. Increase website traffic from international markets by 50% within the first year.
5. Market Research & Customer Insights:
a. Conduct comprehensive market research in at least five target regions
within the first six months.
b. Utilize market insights to influence product and marketing strategies,
resulting in a 20% increase in international sales.
6. Merchandising Success:
a. Implement a merchandising strategy that leads to a 30% increase in
conversion rates on international platforms.
b. Ensure optimal inventory levels, resulting in a stockout rate of less than 5% in international markets.
7. Collaboration & Team Coordination:
a. Facilitate seamless coordination among internal teams and external
partners, achieving project milestones on time and within budget.
b. Provide regular updates to senior management, demonstrating clear
progress on international market expansion goals.
This role is ideal for a strategic thinker with a passion for sustainability and a proven track record in international eCommerce. The successful candidate will play a critical role in establishing Brown Living as a global brand for sustainable living.
How to Apply:
Interested candidates can apply online via the job application form available here - https://docs.google.com/forms/d/e/1FAIpQLSdgb8MMrZX0STJb1Nt63jizdYccAxTQWbAmFAt4YcoAJBJlmg/viewform
Read More:
1. Website - https://brownliving.in/
2. About Brown Living’s Mission & Vision - https://brownliving.in/pages/about-us
3. Meet the Brown Living Team - https://brownliving.in/pages/our-team
4. Work with Us - https://brownliving.in/pages/work-with-us
5. The Brown Lens Curation Method - https://brownliving.in/pages/the-brown-lens
6. Brown Living’s Impact - https://brownliving.in/pages/our-impact-plastic-free-carbon-neutral-shopping
Java
Spring Boot
DockerJOB RESPONSIBILITIES (About 10 - 11 years and at least 9 years relevant experience)
Develop Java webservices and components according to a detailed design document.
Build efficient, reusable and reliable Java code per industry best practices.
Follow TDD approach and ensure unit-test coverage meets quality requirements.
Develop Integration tests to ensure coding adheres to acceptance criteria and verify end-to-end behavior of the system.
Ensure best possible performance, quality and responsiveness of applications.
EXPERIENCE / SKILLS
Must have experience developing in Java latest version (least version is 8)
Must have experience in design and development using Micro service architecture
Solid knowledge in OOP concepts, and design principles/patterns for developing scalable applications
Must have experience developing Spring Boot applications
Must have experience developing database access layer using Spring Data JPA/Hibernates
Must have experience in developing REST Services using Spring
Good working experience in development of event driven systems using any framework
Must have experience with any RDBMS and at least one NoSQL database preferably PostgresSQL and Mongo DB
Must have experience writing unit and integration tests using Junit
Must have experience using mock frameworks like Mockito, WireMock
Must have experience using Git
Must have experience with CI / CD
Basic hands-on experience in one of the cloud provider (AWS/Azure) or at least docker and Kubernetes
Familiarity with build tools Maven or Gradle
Added advantage with experience of Reactive and Functional Programming
Company Description
Established in 2014, Facilius Inc. is a premier PR and media placement agency. It works directly with top tier media outlets such as Forbes, Entrepreneur, Variety, US Weekly and many more premiere news outlets. They operate on a unique model unlike any PR agency where they place their clients in top-tier media on a guaranteed basis.
What will you get
You will get an opportunity to create, manage and enhance relationships with some of the best journalists and media outlets across the globe. You will be working closely with a global team to learn how to work closely with the biggest media outlets, strike partnerships, and offer value in exchange. You will get 10 times the amount of exposure compared to any other PR agency.
Role Description
Public Relations Specialist / Media Partnerships and Alliances Specialist
We are seeking a skilled and dynamic Public Relations Specialist / Media Partnerships and Alliances Specialist to join our public relations team.
This is a full-time role with the flexibility of working from home. The candidate will work according to U.S. hours Eastern Time (i.e. 6 PM to 3 AM IST)
The candidate will be responsible for identifying and reaching out to contributors / journalists and media outlets working across the globe in news /online media outlets, developing and maintaining relationships with them and collaborating with them.
Key Responsibilities
– Cultivate and maintain strong relationships with journalists and global media outlets
– Strike partnerships that help the company contribute stories on global media outlets
– Find business opportunities with media outlets that can benefit our company
– Find opportunities where the company can directly contribute towards news stories
– Find opportunities to build and expand the online profiles of key personnel
Requirements
– Strong written and verbal communication skills
– Self-starter by nature
– Diligent, persistent with strong follow -ups
– Strong organizational skills
– Savvy with MS Office and social media platforms.
– 3 to 4 years of experience in a communications role (preferably in the public relations industry either in-house or with an agency)
Compensation
– Basic in-hand salary range is INR 4.4 to 4.8 LPA
– This is an extremely vital role to the company and hence there is tremendous scope for growth and increment in this role and team
Qualifications
- Experience in consistently reaching out to external parties.
- Experience in creating and maintaining external relationships and develop partnerships
- Experience in the public relations industry is preferred.
- Ambitious, self-motivated, target-driven, and ability to work independently.
Job Location
Candidate has the flexibility to work from home or any location of their choice.
Timings: 6.00 pm to 3.00 am IST
Industry: Public Relations, Internet, Online Media
C++-Exp in C++ as IT dev exp
-strong exp in CAD programming
Candidate Profile:
Role: Marketing Campaign Coordinator
Vertical: Marketing
Education: Any graduate or postgraduate but MBA - Marketing( preferred)
Understanding of: Marketing Campaigns, IT Sales process, CRM system, Lead sourcing
Total Experience: Around 2 years
Overview of the Company
Armentum is an IT Services company that provides the following services.
- Website Design and Development
- Web and Mobile Application Development (LAMP and MEAN/MERN Stack)
- SEO Services
and our development center is based in Bangalore, India. Our total team strength is over (50) people. Our team has deep expertise in building large scale applications in the finance, real estate, and banking industry.
Specific Responsibilities
- Excellent Communication Skills and Content Writing skills - this is non-negotiable and is a must.
- Will be responsible for planning and managing all Inbound and Outbound outreach campaigns that are a mixture of email marketing and telemarketing
- Having prior knowledge of working with Product Marketing
- Coordinate with Telemarketer to make the follow-up to convert sourced leads into appointments
- Maintaining the KPI for the team and the campaigns, drafting an analytics report every month and evaluate the performance with the growth manager and do course correction where required.
- Prior knowledge of working on any CRM for an end to end marketing and sales campaigns
- Promptly responding to emails from potential clients, coordinating with the sales team to ensure the appointment is set up, and to ensure all sales collaterals are ready before a sales call.
Ideal Candidate Description
- 1.5-2 years of working in Marketing services specifically in IT Product Marketing.
- Excellent Writing and Communication Skills
- Proficient using tools like MS Office & Google Drive
- Must possess knowledge of CRM systems and how they operate
- Excellent presentation skills
- Ability to learn things quickly
- Industrious, Orderly and Disciplined
- Must be able to meet tight deadlines
- Excellent documentation skills
- Ability to effectively communicate with different teams
- Quick thinker, ability to get things quickly, and to manage time
NodeJS (Node.js)
Javascript
Angular (2+)
MongoDB
ExpressLocation: Mumbai
Role Full Stack Developer
Basic Qualifications Fresh Graduates – B.E, B.Tech or B.Sc. (IT/Computer Science).
Required Experience Fresher or 0-2 years of work experience
Salary At par with industry standards
Required Competencies ● Should know Web Technologies like NodeJs, ExpressJs, MongoDB and Angular
● Ability to multitask and work in teams
● Communication skills
● Continuous improvement mindset, confident and proactive
● Ability to write clean code, and a strong understanding of how the web
works.
● Good practical understanding of technology and its application
● Strong planning and time management skills, eye for detail.
● Relationship building skills.
Role and Responsibilities
● Must have a good understanding of Full Stack development
● Must be able to write modular/reusable code and use JS frameworks like ExpressJS, NodeJS and
Angular also MongoDB, and knowledge about their internal working.
● Strong sense of UI/UX is preferred.
● Excellent analytical and problem-solving skills
● Ability to work and thrive in a fast-paced environment, learn rapidly and master diverse web
technologies and techniques
● High affinity to pick up new programming languages
● Must be able to design and develop custom reusable components and libraries.
JavaOur Product Engineering department has a number of teams focusing on various product facets. As a Tech Lead, you will be responsible for designing & developing high-quality code for a module or feature set or microservice along with your team of developers & testers. This is a great opportunity to learn, mentor, and make meaningful contributions to the growth of the business in some of the hottest programming areas of this decade.
-
Detailed design of software packages, classes, database, and building architecture that aims to improve key product metrics (onboarding, engagement, UX, virality, performance, security, scalability, etc).
-
Take ownership of shipping certain modules or microservice, end-to-end including design, coding, testing, quality assurance, API, documentation, etc. (Naturally, it is a team effort and will involve other team members.).
-
Lead experiments in new technology and solutions and rack up high failure rates.
-
Hiring / Coaching / Mentoring innovative teams.
-
Problem-solving approach and introduce new ideas, tools, techniques, and technologies for the benefit of the business and its customers.
Skills & Competencies:
-
6+ years experience as a Java developer working with microservices, JPA, Spring & Hibernate.
-
Exposure to pragmatic programming philosophy & best practices and experience in a fast-paced work environment with a strong learning mindset and problem-solving abilities.
-
Experience in AWS and cloud-native technologies will be a plus.
-
Expertise in agile methodologies, SDLC, and must be a team player.
Education and Technical Proficiency:
-
BE, BTech, MCA
Benefits:
-
Competitive compensation
-
We encourage diversity and inclusion
-
Insurance Benefits
-
Challenging, energetic, and fun-filled working environment
-
Immense learning and development opportunities
-
Cafeteria facility
Python
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Software Engineer, Memorres