About the company we are hiring for
Here, we are passionate about helping vacation rental owners and managers
grow their business. Backed by Bessemer Venture Partners, we have grown to the global
leader of short term rental revenue management systems that drive revenue growth. We
attribute our success to our belief that the people are the most important part of a
business, and our commitment to being a fantastic place to work.
It's with that in mind that it is looking to add a Customer Success Associate (Spanish
Speaking) to our growing team. We’ve recently built out a new pooled service offering for
our SMB segment and you will be a key asset in developing and executing the strategy. This
is an exciting opportunity for someone with a solid grasp of customer success processes
who’s looking to take their expertise and leverage it in a hybrid model of pooled service and
dedicated service! You’ll serve as the go-to resource for other team members. Retaining
customers ensures it can maintain its foothold as the market leader in the industry
and execute on our aggressive growth plans.
Before reading further...
It is passionate about diversity and cultivating our team’s potential. If you’re hungry
for a good opportunity, but don't meet every point in this job description, please apply
anyway!
As our Customer Success Associate, you'll be responsible for:
● Securing annual subscription renewals and upsell opportunities
● Driving customer adoption, retention, and satisfaction for assigned book of
accounts
● Monitoring and reporting on the health and risk of assigned accounts ●
Managing approximately 150-200 accounts at a time
● Analyzing customer performance data and making recommendations to ensure
revenue growth
● Providing thoughtful, empathetic, and personalized email communication postimplementation
● Supporting our internal Customer Success team by fulfilling partner requests in a timely
manner
● Assisting partners in solving technical and strategy related issues ● Providing best
practices and proactive outreach to partners to ensure they are on their journey to
success
● Maintaining a deep understanding of suite of products ● Working with crossfunctional teams to drive better collaboration and customer experience
● Being the voice of the customer back to our Product organization, communicate
trending customer feedback and ideas
So what kind of person are we looking for in this role? The person who will be
successful in this role will be:
● Curious: By nature, you have a knack for learning the ins-and-outs of software
●Going: You love going above and for teammates and customers
●Detail Oriented: You have a unique ability to proactively identify and address all
customer concerns and colleague needs with thoroughness and precision.
●Empathetic: You provide thoughtful communication which is the foundation of
strong relationships.
●Outgoing: You are enthusiastic and confident in your ability to quickly connect
with new people
Now that we've told you what the job looks like, here are the qualifications we're
looking for in a candidate:
● Willing and able to work in the CEST Time Zone
● 1-2 years of relevant customer success/support experience in a SaaS environment ●
Strong communication skills - you have experience explaining technical concepts to
customers in a professional and thoughtful manner
● Experience being customer centric - you have the ability to understand customer
pain points and genuine desire to help our customers resolve issues ● Experience
working with software or the ability to learn a wide variety of tools ● Fluent in
Spanish
Shubham Vishwakarma
Full Stack Developer - Averlon
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Job Title
Business Development Manager – Corporate Sales
Basic Qualification
Graduation
Department
Client Servicing
Sub Department
Location
BANGALORE
Experience
6 to 10 Years
Job Summary
The Business Development Manager – Corporate Sales plays a key role in acquiring new business, generating revenue, and retaining clients in coordination with the underwriting and claims teams. This role involves building strong client relationships, cross-selling insurance products, managing a motivated team, and ensuring operational efficiency through MIS reporting and compliance adherence. The AGM must also maintain insurer relationships and oversee smooth policy renewals and changes.
1. Client Prospecting and Acquisition:
· Introduce to potential clients and arrange meetings with key decision-makers
· Conduct in-depth discussions to understand client needs and insurance requirements
· Coordinate with clients to generate RFQs (Request for Quotations) across different insurance lines
· Facilitate client onboarding by obtaining required data and engaging with the underwriting team to close deals.
2. Revenue Generation and Cross-Selling
· Coordinate with the underwriting team to earn maximum revenue from each deal, ensuring profitability at the individual, zone, and organizational levels
· Generate GWP across different insurance segments such as health, life, liability, and property insurance
· Identify opportunities to offer additional insurance products to existing clients to increase business
· Maintain the expense ratio target for the individual, team, and organization through efficient deal management.
3. Relationship Management
· Build and maintain strong relationships with clients throughout the insurance program duration to ensure satisfaction
· Collaborate with servicing and claims teams to offer a seamless client experience, ensuring high retention rates
· Proactively engage with clients to facilitate policy renewals and amendments as required
· Act as a liaison between clients and insurers to resolve any service issues or policy discrepancies.
4. Team Management and Development
· Encourage the team to actively engage with clients and generate new business opportunities through policy changes and renewals
· Involve team members in client interactions, insurer negotiations, and coordination with TPAs to boost their confidence and skills
· Monitor team performance and align individual goals with organizational objectives to achieve business targets
5. Corporate Visits and External Liaison
· Regular visits to client offices to strengthen relationships and identify new opportunities
· Maintain relationships with insurers to facilitate smoother underwriting and claims processes
· Engage with TPAs for quick resolutions and enhanced client service.
6. Daily MIS and Reporting
· Ensure accurate and timely preparation of daily MIS reports to track business progress
· Share insights with management to support decision-making and business strategy.
7. Compliance and Process Management
· Ensure all business operations comply with IRDAI regulations and organizational policies
· Identify areas for improvement in client servicing processes to increase efficiency and client satisfaction.
Additional Information
Company Industry:
Insurance Broking
Employment Status:
Full Time
Employment Type:
Regular
Number of Vacancies:
1
Working Days:
Monday – Saturday
Office Timings:
10:00 AM to 06:30 PM
Skills:
· Insurance Product Knowledge
· Client Relationship Management
· Team Management and Leadership
· Negotiation Skills
· Communication skills
· Regulatory Compliance Knowledge
· TPA Coordination Experience
· Project Management Skills
· Networking Skills
· Financial Acumen
· Problem Solving skills
Spring Boot
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At Prolifics, we are currently implementing multiple solutions and we are looking to hire talented UIPath RPA Engineer candidates for our development centre in India. This position would be based out of Hyderabad/Pune and is a permanent position.
If you are looking for a high growth company with rock-solid stability, if you thrive in the energetic atmosphere of high-profile projects, we want to talk to you today! Let’s connect and explore possibilities of having you onboard the Prolifics team!
Job Title: Sr. UIPath RPA Developer
Experience: 6+ years
Location: Hyderabad/ Pune
Fulfilment Type: Fulltime
Job Description:
1. Strong UiPath Development skills
2. Strong communication skills
3. Design, Develop, Build, Deploy and Manage automation BoTs in UiPath environment
4. UiPath citizens developer with skills set on Low complexity automation is good to have
5. Knowledge/Understanding with business process requirements and experience configuring automation processes in UiPath
6. Strong techno-functional skills and experience on working with business to gather requirements. Working with testing teams like UAT to perform testing
7. Experience working with infrastructure teams to guide and assist in issue resolution
8. Experience working in cross functional teams involving cloud environments, to be able to work with security teams and firewall teams for any code issue resolution
9. Knowledge/Experience building BoT with automation on SAP ERP, Finance, Supply Chain, SAP Ariba, Vendor On-boarding, GFE+, Logistics, PKMS – Warehouse Management is nice to have.
About us:
Prolifics Corporation Limited is a Global Technology Solutions Provider with presence across North America (USA and Canada), Europe (UK and Germany), Middle East & Asia. In India, we have off shore development centers: 3 in Hyderabad & 1 in Pune. For more than 40 years, Prolifics has transformed enterprises of all sizes including over 100 Fortune 1000 companies by solving their complex IT challenges. Our clients include Fortune 50 and Fortune 100 companies across a broad range of industries including Financial Services, Insurance, Government, Healthcare, Telecommunications, Manufacturing and Retail. We rank consistently in Dream Companies to Work For and Dream Employer of the Year ranking from World HRD Congress, ranked 7 in 2019. We encourage you to visit us on www.prolifics.com or follow us on Twitter, LinkedIn, Facebook, YouTube and other social media to know more about us.
C++CPost: Embedded Developer
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REQUIRED QUALIFICATION
• B.E. E&TC , Electronics
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The brand is associated with some of the major icons across categories and tie-ups with industries covering fashion, sports, and music, of course. The founders are Marketing grads, with vast experience in the consumer lifestyle products and other major brands. With their vigorous efforts toward quality and marketing, they have been able to strike a chord with major E-commerce brands and even consumers.
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What you need to have:- Bachelor’s degree in engineering, computer science or related field or equivalent work experience
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Skills: –
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- Experience with offline storage, threading, and performance tuning
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Qualification: –
Education Qualification: B. TECH / BCA / M. TECH / MCA.
.NET
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Full Stack Developer - Averlon