About the company we are hiring for
Here, we are passionate about helping vacation rental owners and managers
grow their business. Backed by Bessemer Venture Partners, we have grown to the global
leader of short term rental revenue management systems that drive revenue growth. We
attribute our success to our belief that the people are the most important part of a
business, and our commitment to being a fantastic place to work.
It's with that in mind that it is looking to add a Customer Success Associate (Spanish
Speaking) to our growing team. We’ve recently built out a new pooled service offering for
our SMB segment and you will be a key asset in developing and executing the strategy. This
is an exciting opportunity for someone with a solid grasp of customer success processes
who’s looking to take their expertise and leverage it in a hybrid model of pooled service and
dedicated service! You’ll serve as the go-to resource for other team members. Retaining
customers ensures it can maintain its foothold as the market leader in the industry
and execute on our aggressive growth plans.
Before reading further...
It is passionate about diversity and cultivating our team’s potential. If you’re hungry
for a good opportunity, but don't meet every point in this job description, please apply
anyway!
As our Customer Success Associate, you'll be responsible for:
● Securing annual subscription renewals and upsell opportunities
● Driving customer adoption, retention, and satisfaction for assigned book of
accounts
● Monitoring and reporting on the health and risk of assigned accounts ●
Managing approximately 150-200 accounts at a time
● Analyzing customer performance data and making recommendations to ensure
revenue growth
● Providing thoughtful, empathetic, and personalized email communication postimplementation
● Supporting our internal Customer Success team by fulfilling partner requests in a timely
manner
● Assisting partners in solving technical and strategy related issues ● Providing best
practices and proactive outreach to partners to ensure they are on their journey to
success
● Maintaining a deep understanding of suite of products ● Working with crossfunctional teams to drive better collaboration and customer experience
● Being the voice of the customer back to our Product organization, communicate
trending customer feedback and ideas
So what kind of person are we looking for in this role? The person who will be
successful in this role will be:
● Curious: By nature, you have a knack for learning the ins-and-outs of software
●Going: You love going above and for teammates and customers
●Detail Oriented: You have a unique ability to proactively identify and address all
customer concerns and colleague needs with thoroughness and precision.
●Empathetic: You provide thoughtful communication which is the foundation of
strong relationships.
●Outgoing: You are enthusiastic and confident in your ability to quickly connect
with new people
Now that we've told you what the job looks like, here are the qualifications we're
looking for in a candidate:
● Willing and able to work in the CEST Time Zone
● 1-2 years of relevant customer success/support experience in a SaaS environment ●
Strong communication skills - you have experience explaining technical concepts to
customers in a professional and thoughtful manner
● Experience being customer centric - you have the ability to understand customer
pain points and genuine desire to help our customers resolve issues ● Experience
working with software or the ability to learn a wide variety of tools ● Fluent in
Spanish
Shubham Vishwakarma
Full Stack Developer - Averlon
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As a part of the .NET development team, you will be building various enterprise applications using the latest Microsoft technology stack. You will be working with a cross-functional team of engineers, designers, DevOps engineers, and product experts working on different layers of the project throughout the software development life cycle (SDLC).
Experience: 4 -10 years
Job Responsibilities
Understanding the working system and gathering the requirements from the client end.
Being a good team player to provide better solutions.
Providing recursive feedback to the client on the daily basis.
Participate in merging the code and take responsibility for the final release with leads.
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Strong experience in OOPS, C# , HTML and JavaScript
Should have strong working experience in ASP.NET Web Forms and AngularJS
Strong experience in ASP.NET Web API using REST Architecture (.NET Core), SQL Server or Oracle
Experience in Crystal Reports, ADO.NET and Dapper
Should understand Mongo DB, Telerik and Windows Service
Good to have experience in Cloud development AWS & Google Firebase.
Core Skills
Must have good communication skills (written and oral)
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About Softobiz
Innovation begins with like-minded people aiming to transform the world together. We invite you to become a part of an organization that has been helping clients transform their business by fusing insights, creativity, and technology. At Softobiz, we embrace a diverse mix of talented people who come here to stay and do their best work. Softobiz, a team of 250+ technology enthusiasts have been trusted by the leading enterprises around the globe for last 15+ years
At Softobiz, we transform passionate individuals into proficient professionals dedicated to exploring new frontiers in Software development. Here you will get the opportunity to work with technical craftsmen that are pioneer in latest technologies. We promote a culture of equality, learning, collaboration, and creative freedom so that our employees grow.
- For more information about our solutions and organization, visit www.softobiz.com,
- Follow us on LinkedIn, Twitter and Facebook for more updates
Java- Proven hands-on Software Development experience
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Laravel
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6) Convey effectively with all task progress, evaluations, suggestions, schedules along with technical and process issues
7) Document the development process, architecture, and standard components
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Our client works as a battery swapping network so that instead of purchasing, it allows electric auto rickshaw drivers to swap batteries and pay for it as they use it. Their focus is on advantages like earning a non-stop battery for 150 KM, no waiting to charge till 100 KM and pay-as-you-go option till 50 KM.
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What you need to have:- A Bachelor’s degree in Engineering, Environmental Science or another related field
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- Energy Project Development experience is a big plus
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.NET
C#Mandatory Skills:
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- Hands on Experience on C#
- Indexer
- Object Oriented concepts using C#
- Linq
- Generics
- Delegates
- File IO
- GAC concepts
- MVC
- Entity framework
- .Net Core Concepts
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- Sql Queries
Secondary Skills:
- Knowledge of Angular/React/Vue/Java Script/ Type Script
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Interpersonal Skills:
- Good in communications (Verbal and Written)
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Our Customer is building and configuring New Dealer Management Software (DMS) for the Indian continent. DMS will be executed in multiple phases, Our customer is looking for a full stack developer to execute the project. The candidate will be working extensively on C#, MVC and Entity framework and helping Devops team to smoothen the release process
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NodeJS (Node.js)
React.js
Redux/Flux- Extensive experience in Javascript / NodeJS in the back end
- Front end frameworks such as Bootstrap, Pug, Jquery
- Experience in web frameworks like ExpressJS, Webpack
- Experience in Nginx, Redis, Apache Kafka and MQTT
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- Experience with Version Control Systems like Git / Mercurial
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- Participation in the processes of strategic project-planning meetings.
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React.jsRedux/FluxJavascriptAngularJS (1.x)What you will do
If you are looking to be part of the early-stage start-up team that is charting the course and solving a key pain point for the CXO, this opportunity is for you. The opportunity will provide you join a company where you can contribute to all aspects of the product definition, product building and solving some key challenges.
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React.jsJavascript
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Full Stack Developer - Averlon