
About the company we are hiring for
Here, we are passionate about helping vacation rental owners and managers
grow their business. Backed by Bessemer Venture Partners, we have grown to the global
leader of short term rental revenue management systems that drive revenue growth. We
attribute our success to our belief that the people are the most important part of a
business, and our commitment to being a fantastic place to work.
It's with that in mind that it is looking to add a Customer Success Associate (Spanish
Speaking) to our growing team. We’ve recently built out a new pooled service offering for
our SMB segment and you will be a key asset in developing and executing the strategy. This
is an exciting opportunity for someone with a solid grasp of customer success processes
who’s looking to take their expertise and leverage it in a hybrid model of pooled service and
dedicated service! You’ll serve as the go-to resource for other team members. Retaining
customers ensures it can maintain its foothold as the market leader in the industry
and execute on our aggressive growth plans.
Before reading further...
It is passionate about diversity and cultivating our team’s potential. If you’re hungry
for a good opportunity, but don't meet every point in this job description, please apply
anyway!
As our Customer Success Associate, you'll be responsible for:
● Securing annual subscription renewals and upsell opportunities
● Driving customer adoption, retention, and satisfaction for assigned book of
accounts
● Monitoring and reporting on the health and risk of assigned accounts ●
Managing approximately 150-200 accounts at a time
● Analyzing customer performance data and making recommendations to ensure
revenue growth
● Providing thoughtful, empathetic, and personalized email communication postimplementation
● Supporting our internal Customer Success team by fulfilling partner requests in a timely
manner
● Assisting partners in solving technical and strategy related issues ● Providing best
practices and proactive outreach to partners to ensure they are on their journey to
success
● Maintaining a deep understanding of suite of products ● Working with crossfunctional teams to drive better collaboration and customer experience
● Being the voice of the customer back to our Product organization, communicate
trending customer feedback and ideas
So what kind of person are we looking for in this role? The person who will be
successful in this role will be:
● Curious: By nature, you have a knack for learning the ins-and-outs of software
●Going: You love going above and for teammates and customers
●Detail Oriented: You have a unique ability to proactively identify and address all
customer concerns and colleague needs with thoroughness and precision.
●Empathetic: You provide thoughtful communication which is the foundation of
strong relationships.
●Outgoing: You are enthusiastic and confident in your ability to quickly connect
with new people
Now that we've told you what the job looks like, here are the qualifications we're
looking for in a candidate:
● Willing and able to work in the CEST Time Zone
● 1-2 years of relevant customer success/support experience in a SaaS environment ●
Strong communication skills - you have experience explaining technical concepts to
customers in a professional and thoughtful manner
● Experience being customer centric - you have the ability to understand customer
pain points and genuine desire to help our customers resolve issues ● Experience
working with software or the ability to learn a wide variety of tools ● Fluent in
Spanish

Similar jobs
Role - Accounts Executive
Experience - 2+ years
Location - Pune
Job Details :-
1. Managing Clients and their deliverables
2. Editing Content with presentation skills
3. Creating story opportunities for clients from Category A news media platforms
4. Well read with good oral and written communication
5. Managing team of PR Trainees
6. Coming up with PR strategies for clients
Java back end developer
Chennai
3+yrs
3 to 5 years Java,
Sprint Boot, Hibernate,
REST API Design Patterns SQL,
Oracle,
Table design


Job role : Java full stack developer
Experience : 3-7yrs
Location : Chennai
Must have
6+ total years of experience
Primarily frontend - 65% (4+ years of very strong relevant experience with Java script and ReactJS) - mandate
Backend - 35% (2.5+ years of very strong relevant experience with Java, Spring Boot
Database - very very mandate (Relational Database - MySQL, PostgreSQL, MongoDB).
Mainly looking for a candidate who has a very strong hands on, great exposure to the above mentioned skills.
Chennai(Daily to be reported to office)
Requirements
Strong expertise in front-end technologies such as HTML, CSS, JavaScript, and modern frameworks like
ReactJS
Solid understanding of server-side languages and frameworks such as Java/Spring Boot.
Experience with relational and non-relational databases (e.g., MySQL, PostgreSQL, MongoDB) and data
modeling principles.
Excellent problem-solving skills, attention to detail, and ability to thrive in a fast-paced, collaborative
environment.
Effective communication skills and ability to articulate technical concepts to both technical and non-
technical stakeholders
Requirements
- 2+ years of experience in the Development of JAVA technology.
- Strong Java Basics
- Linux
- SpringBoot or Spring MVC
- Hands-on experience in Relational Databases (SQL query or Hibernate) + Mongo (JSON parsing)
- Proficient in REST API development
- Messaging Queue (RabitMQ or Kafka)
- Microservices
- Java 8
- Any Caching Mechanism
- Good at problem-solving
Good to Have Skills:
- 2+ years of experience in using Java/J2EE tech stacks
- Good understanding of data structures and algorithms.
- Excellent analytical and problem-solving skills.
- Ability to work in a fast-paced internet start-up environment.
- Experience in technical mentorship/coaching is highly desirable.
- Understanding AI/ML algorithms is a plus.
We are looking for an enthusiastic Business development executive to join our team with great communication skills.
Roles & Responsibilities
- Develop business for the company’s design and development services.
- Creating and implementing strategic sales plans
- Generate new business contacts, collaborating with them from initial contact to contract finalization.
- Building relationships with prospective clients and maintaining consistent contact with the existing ones.
- Build customized proposals that cater to clients' need
- Responding to potential clients with queries.
- Ability to identify challenges for targeting clients and resolve them.
- Develop and maintain a database of contacts, activities, and outcomes.
What will make you stand out to us
- BBA or MBA in any discipline ( MBA Marketing Preferred )
- Experience Required: 0-1 years
- Proficient in English (Spoken + Written)
- Great communication and interpersonal skills
- Up-to-date with the latest sales trends and practices
- Ability to work in a deadline-driven environment
- Excellent team spirit and positive perspective
- Attention to detail is paramount
- Strong negotiation & presentation skills
- Ability to manage objections and manage time effectively


Hello,
Greetings for the day !!!
Tridat Technologies is hiring for "Full Stack Developer" for one of the top most 3PL solution provider company based @ Mumbai, Goregaon !!!
Desired Candidate Profile :
- Engineering / MCA / Graduate
- Good communication skill.
- Immediate joining preferable, Max 15 days
Job Description:
- Hands-on experience in .Net technology (Mainly C#, WCF, ASP.NET, AngularJS, Node.js, JQuery)
- Strong knowledge of OOP Concept
- Database experience with TSQL (MySQL, SQL Server)
- Experience in developing web applications and web APIs
- Experience in developing mobile projects or Power BI (Good to have)
- Experience with third party web controls
- Experience working with Source Code Management solutions like GIT and Continuous build
integration tools like Jenkins
- Experience in developing client-server, distributed, real-time applications using C#, Web API, Rest API, .NET, .NET Core
- Experience of working in Agile teams, Agile Methodology like Scrum
- Experience in testing software methodologies such as Unit testing, Integration Testing,
performance testing
- Good knowledge and experience in front end technologies like HTML5/CSS3,AJAX, JavaScript
- Self-motivated and deadline focused.
Must Require Skills:
C#, OOPS concept, MVC, Sql, Asp.net, Angularjs
Experience: 2+ yrs
Qualification: Graduate
Working days: Monday to Friday
Employment Type: Contract to hire role for full time basis & permanent opportunity
Location: Goregaon - Mumbai
**NOTE: CANDIDATES FROM PAN INDIA LOCATION HAS TO RELOCATE TO MUMBAI ONCE THE SITUATION GETS SETTLED DOWN
Job Responsibilities :
· Design, Development, Testing and Implementation of new customization in D365 & NAVISION with writing code in C/AL programming
· Addressing support issues for all locations
Essential Skills:
· Strong Technical Experience on Dynamic Nav
· Having good technical knowledge in D365 Business Central
· Strong Technical C/AL Language Skill
· MS SQL query writing
· SQL reports
· Basic Process Data Flow Understanding in NAV
· Knowledge of designing, testing, development inhouse for Navision
· Good communication skills
· Good team player
Experience :- Minimum 2 - 8 years or any.
We have immediate requirements for Fresher in BPO Semi Voice Process @ Chennai
Interview Scheduled:
- Walk-in: Monday to Friday (10 AM to 4 PM)
Contact Details:
- Reference Name: PRAVALIKA- HR
Job Description:
- Process : International Semi Voice Process
- Designation: Customer Support Executive
- Qualification : Any graduation (Arts & Science, Engineering) / Diploma / ITI / 12th / Distance Education / Dropout ( 2017- 2021 passed outs only)
- Shift Timings: Night Shift (7.30PM - 5.30AM)
- Salary: 8,500 + Incentives Upto 3000(based on your performance) +Food & Refreshment
- Age limit : 18 - 26 Yrs.
- Work Location: Nungambakkam, Chennai.

Mandatory skills
- Singleview
- Experience in C++, Python & Perl
- Broad understanding of UNIX operating environment
Secondary exp:
- Experience with multi-user, complex software applications
- Mix platforms such as Windows/ Linux
- Able to gain a basic understanding of client requirements.
Soft Skills required :
- Should be self-motivated and self-driven
- Ability to work with team members across the globe
- Excellent interpersonal and written communication skills
- Ability to define, implement and work to a schedule
- Good time management skills

