About the company we are hiring for
Here, we are passionate about helping vacation rental owners and managers
grow their business. Backed by Bessemer Venture Partners, we have grown to the global
leader of short term rental revenue management systems that drive revenue growth. We
attribute our success to our belief that the people are the most important part of a
business, and our commitment to being a fantastic place to work.
It's with that in mind that it is looking to add a Customer Success Associate (Spanish
Speaking) to our growing team. We’ve recently built out a new pooled service offering for
our SMB segment and you will be a key asset in developing and executing the strategy. This
is an exciting opportunity for someone with a solid grasp of customer success processes
who’s looking to take their expertise and leverage it in a hybrid model of pooled service and
dedicated service! You’ll serve as the go-to resource for other team members. Retaining
customers ensures it can maintain its foothold as the market leader in the industry
and execute on our aggressive growth plans.
Before reading further...
It is passionate about diversity and cultivating our team’s potential. If you’re hungry
for a good opportunity, but don't meet every point in this job description, please apply
anyway!
As our Customer Success Associate, you'll be responsible for:
● Securing annual subscription renewals and upsell opportunities
● Driving customer adoption, retention, and satisfaction for assigned book of
accounts
● Monitoring and reporting on the health and risk of assigned accounts ●
Managing approximately 150-200 accounts at a time
● Analyzing customer performance data and making recommendations to ensure
revenue growth
● Providing thoughtful, empathetic, and personalized email communication postimplementation
● Supporting our internal Customer Success team by fulfilling partner requests in a timely
manner
● Assisting partners in solving technical and strategy related issues ● Providing best
practices and proactive outreach to partners to ensure they are on their journey to
success
● Maintaining a deep understanding of suite of products ● Working with crossfunctional teams to drive better collaboration and customer experience
● Being the voice of the customer back to our Product organization, communicate
trending customer feedback and ideas
So what kind of person are we looking for in this role? The person who will be
successful in this role will be:
● Curious: By nature, you have a knack for learning the ins-and-outs of software
●Going: You love going above and for teammates and customers
●Detail Oriented: You have a unique ability to proactively identify and address all
customer concerns and colleague needs with thoroughness and precision.
●Empathetic: You provide thoughtful communication which is the foundation of
strong relationships.
●Outgoing: You are enthusiastic and confident in your ability to quickly connect
with new people
Now that we've told you what the job looks like, here are the qualifications we're
looking for in a candidate:
● Willing and able to work in the CEST Time Zone
● 1-2 years of relevant customer success/support experience in a SaaS environment ●
Strong communication skills - you have experience explaining technical concepts to
customers in a professional and thoughtful manner
● Experience being customer centric - you have the ability to understand customer
pain points and genuine desire to help our customers resolve issues ● Experience
working with software or the ability to learn a wide variety of tools ● Fluent in
Spanish
Shubham Vishwakarma
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GitHubResponsibilities:
- Design, develop, and maintain responsive web applications using Node.js, Next.js, and React.js.
- Implement robust APIs and services using Node.js.
- Ensure the technical feasibility of UI/UX designs and optimize applications for maximum speed and scalability.
- Collaborate with cross-functional teams to define, design, and ship new features.
- Integrate data from various back-end services and databases.
- Manage and deploy applications on cloud platforms such as AWS, GCP, or Azure.
- Utilize version control tools such as Git to manage codebase changes.
- Implement continuous integration and continuous deployment (CI/CD) pipelines to streamline development and deployment processes.
- Stay updated with emerging trends and technologies in the software development industry.
Qualifications:
- Bachelor's degree in Computer Science, Information Technology, or a related field.
- 2-4 years of proven experience as a Full Stack developer.
- Strong proficiency in JavaScript/Typescript.
- Experience with cloud services (AWS, GCP, or Azure) and managing scalable applications in the cloud.
- Solid understanding of version control tools, preferably Git.
- Knowledge of CI/CD tools and methodologies.
- Excellent problem-solving skills and critical thinking abilities.
- Strong communication and teamwork skills.
- Ability to handle multiple projects and meet deadlines
Responsibilities
We’re growing quickly on grounds of great customer love & are looking to add a new Retention Marketing Manager to our growth team. Your responsibilities would include (but not be limited to):
● Find key levers for growth in the user journey funnels across all channels (CRM, Digital marketing, direct, etc.) and platforms (App, Web, Mweb, etc.)
● Develop a personalization roadmap and execution plan across teams to help drive better visits/user and visit to buy conversions
● Drive initiatives to maximize LTV
● Manage cross-functional growth projects at both macro and micro levels, working closely with product and functional teams to run experiments, A/B tests, and roll out features on an ongoing basis
● Analytical :- Develop data-backed insights to predict good/bad customer journeys, understand user engagement, new vs retention programs to find levers for growth
Skills You’d be a great fit for the role if you display these qualities:
● Ability to drive data-backed business decisions for revenue growth
● Detail Oriented- Good at problem-solving skills
● Experience of working in unstructured environment and entrepreneurial in nature
• Action-oriented and energetic, with a focused and pragmatic approach to problem
Job Responsibilities
Responsibilities for this position include, but are not limited to, the following.
Understand requirements and create low-level design using UML
Develop embedded software as per defined software requirements
Software integration & testing
Background & Skills
Education:
B.E/B. Tech/M.Tech/Master (Electronics/Telecommunications/Computers Science)OR equivalent
Experience & Attributes:
2-8 years’ experience in Embedded system software design, development, and testing.
Excellent communication skills, spoken and written English
Must have specialized knowledge :
· Embedded C
· Electronics
· RTOS
· Knowledge of Microcontrollers (RISC, CISC)
· CAN Communication & Protocols like UDS, KWP2000, CANopen and J1939
· MISRA standard - 2000/MISRA 2012
· SDLC, Agile Scrum
· Static analysis & Tools like LDRA or QAC or Vector cast
· Change Management & Tools like JIRA/VSTS
· Version control & Tools like SVN/GIT/Clearcase
· Traceability management & Tools like Reqtify or equivalent
· Design methodologies - like UML
· Software Test Life Cycle
Specialized knowledge – Will be Preferred
· Functional Safety life-cycle & Management - Applies to software design & development
· Safety standards like - IEC-61508, ISO-26262, ISO-25119, ISO-13849
Key Tasks and Responsibilities
· Software requirement specification writing
· Creating design for assigned modules
· Implementing the code for assigned requirements
· Perform unit testing
· Perform peer reviews or inspection of software work products
· Support testing team on defect analysis
· Adhere to Quality processes
You will anchor our sales and marketing to ensure that we reach our planned targets and more and will be responsible for overall sales targets and will work across channels (online and offline) to make them happen.
You will be responsible for growing sales on the multiple market places, website and online platforms and running marketing campaigns marketing wisely while monitoring KPIs to ensure high ROI.
You will also manage offline retail partnerships and help grow offline pressence of Wise Mama products.
Previous FMCG sales experince, especially with food & bev with demonstrated excellence is going to be a big +
You should be a self starter, demostrate ownership and initiative and be open to working in a challenging start-up environment.
Android Development
Kotlin
JavaLocation : Science city, Ahmedabad
Only walkin interview
No Online interview
Skill : Android, Java, kotlin
Salary : No bar for the right candidate
Ahmedabad based candidate apply
Immediate joiner preferred
Job Description,
The Product Designer will be responsible for driving design ideation, planning and prioritization of the diverse range of products of Synapsica.
- Drive user research, create detailed user journeys,user behavior and take appropriate design decisions backed by user-behavior and data. Define design strategies by analyzing data models and derive best practices within the team.
- Drive design ideation, planning, and prioritization of our diverse range of products and features.
- Work closely in a small and agile team to iteratively improve user experience
- Take new features from ideation to prototyping, user testing and production.
- Strategize, develop, and extend the visual design systems and pattern libraries by coming up with new and innovative solutions which suit the Synapsica brand.
- Brainstorm and create new directions that Synapsica can take in our quest to enable radiologists with AI-powered workflow solutions.
- Help the team in raising the bar, resolving blockers, prioritizing and breaking down complex projects into simpler tasks.
- 3 to 5 years of experience in designing digital products
- Have designed user interfaces for mobile and web platforms in the past.
- Fluency in Figma and prototyping tools
- A good understanding of Frontend principles to guide the team from an engineering point of view.
SKILLS
- UI, UX and product thinking skills
- Bring a unique perspective and fresh ideas to the problem and not just translate requirements to designs
- Keen in applying user research, user-needs validation and usability evaluation
- Attention to detail and the drive to defend user centric design
- Keen on understanding short and long-term goals of the product and business.
- Understanding of behavioral analytics and thus go by data-driven decisions.
- Ability to collaborate with cross-functional teams to define, design and ship new features.
- Good communication and presentation skills and the ability to clearly articulate design decisions to the team and leadership.
Location: Noida
Roles and Responsibilities:
• Create product design on Salesforce.com platform using Classic Salesforce and Salesforce
Lightning.
• Good knowledge of Salesforce Lightning Framework.
• Build-in Salesforce plug-ins and connectors.
• Build/Enable complex customizations of the CRM application and Deployment in Salesforce
ecosystem.
• Build the code according to the Technical Specifications, Detailed Design, Maintainability, and
Coding and Efficiency standards.
• Must have Good Knowledge of Apex Triggers, Batch Classes and Schedulers.
• Must have Experience in Mentoring the People in Team.
• Integration using REST and SOAP.
• Experience in Salesforce Community cloud will be preferred.
• Experience in any Deployment Tool will be preferred.
• Client Communication capabilities will be appreciated
Candidate Profile:
• 5+ years minimum of relevant Salesforce development experience.
• At least one Salesforce certification in these areas - Architect / App Builder / Platform
Developer.
• Should have good communication skills
• Should be B.E/B.Tech.
• Must be a Team Player.
• Should have leadership quality to manage a team, if required.
Perks/Benefits:
• Flexible working Hours
• Open work Culture
• Professional Development in the Workplace.
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Full Stack Developer - Averlon