Cutshort logo
Beyond Pricing logo
Customer Success Associate - Spanish Speaking
Beyond Pricing
Customer Success Associate - Spanish Speaking
Beyond Pricing's logo

Customer Success Associate - Spanish Speaking

at Beyond Pricing

Agency job
via Qrata
1 - 2 yrs
₹15L - ₹20L / yr
Bengaluru (Bangalore)
Skills
Customer Success
Spanish
Customer Retention

About the company we are hiring for


Here, we are passionate about helping vacation rental owners and managers


grow their business. Backed by Bessemer Venture Partners, we have grown to the global


leader of short term rental revenue management systems that drive revenue growth. We


attribute our success to our belief that the people are the most important part of a


business, and our commitment to being a fantastic place to work.


It's with that in mind that it is looking to add a Customer Success Associate (Spanish


Speaking) to our growing team. We’ve recently built out a new pooled service offering for


our SMB segment and you will be a key asset in developing and executing the strategy. This


is an exciting opportunity for someone with a solid grasp of customer success processes


who’s looking to take their expertise and leverage it in a hybrid model of pooled service and


dedicated service! You’ll serve as the go-to resource for other team members. Retaining


customers ensures it can maintain its foothold as the market leader in the industry


and execute on our aggressive growth plans.


Before reading further...


It is passionate about diversity and cultivating our team’s potential. If you’re hungry


for a good opportunity, but don't meet every point in this job description, please apply


anyway!


As our Customer Success Associate, you'll be responsible for:


● Securing annual subscription renewals and upsell opportunities


● Driving customer adoption, retention, and satisfaction for assigned book of


accounts


● Monitoring and reporting on the health and risk of assigned accounts ●


Managing approximately 150-200 accounts at a time


● Analyzing customer performance data and making recommendations to ensure


revenue growth


● Providing thoughtful, empathetic, and personalized email communication postimplementation


● Supporting our internal Customer Success team by fulfilling partner requests in a timely


manner


● Assisting partners in solving technical and strategy related issues ● Providing best


practices and proactive outreach to partners to ensure they are on their journey to


success


● Maintaining a deep understanding of suite of products ● Working with crossfunctional teams to drive better collaboration and customer experience


● Being the voice of the customer back to our Product organization, communicate


trending customer feedback and ideas


So what kind of person are we looking for in this role? The person who will be


successful in this role will be:


● Curious: By nature, you have a knack for learning the ins-and-outs of software


●Going: You love going above and for teammates and customers


●Detail Oriented: You have a unique ability to proactively identify and address all


customer concerns and colleague needs with thoroughness and precision.


●Empathetic: You provide thoughtful communication which is the foundation of


strong relationships.


●Outgoing: You are enthusiastic and confident in your ability to quickly connect


with new people


Now that we've told you what the job looks like, here are the qualifications we're


looking for in a candidate:


● Willing and able to work in the CEST Time Zone


● 1-2 years of relevant customer success/support experience in a SaaS environment ●


Strong communication skills - you have experience explaining technical concepts to


customers in a professional and thoughtful manner


● Experience being customer centric - you have the ability to understand customer


pain points and genuine desire to help our customers resolve issues ● Experience


working with software or the ability to learn a wide variety of tools ● Fluent in


Spanish

Read more
Users love Cutshort
Read about what our users have to say about finding their next opportunity on Cutshort.
Shubham Vishwakarma's profile image

Shubham Vishwakarma

Full Stack Developer - Averlon
I had an amazing experience. It was a delight getting interviewed via Cutshort. The entire end to end process was amazing. I would like to mention Reshika, she was just amazing wrt guiding me through the process. Thank you team.
Companies hiring on Cutshort
companies logos

Similar jobs

designed to help marketers listen & build smart engagement
designed to help marketers listen & build smart engagement
Agency job
via Jobdost by Sathish Kumar
Remote only
3 - 7 yrs
₹9L - ₹18L / yr
Test Automation (QA)
Selenium
API
Automation
SQL
+6 more

QA Engineer

The Impact you will create in the Job:

 

  • Driving revenue for some of the largest brands.
  • What you deliver will be used by Billions of users.
  • You will be working as a full stack QA Engineer, working closely with the developers to understand features, architecture, how it’s implemented and determine the best way to approach testing from a user’s perspective.
  • Defining and designing the automation strategy for the same for it to work in a CI/CD pipeline. Testing at all the layers of the application be it UI, API or a mock of queue mechanism.
  • Identification of  Test Cases for Automation and identify bugs and enable bug-free scalable solutions using JIRA.
  • You will be working with some of the most amazing stacks that are meant to Focus on Security + Quality + Scale
  • You will participate in Selenium Environmental Setup.
  • Creating,  enhancing and executing clear, concise, comprehensive test plans and test cases.
  • Prepared Traceability Matrix to ensure the test case coverage for all requirements.
  • Involvement in Smoke, Functional, Integration, System, Regression and Adhoc Testing.
  • You will be a part of the weekly meetings and Scrum meetings to check on the progress and thoroughly understand the testing requirements, protocols and standards.

 

What we look for?

 

  • Must have knowledge of Website testing and API testing   
  • Must have knowledge of Linux and SQL           
  • Should have hands on automation experience with Selenium and developed multiple frameworks           
  • Should have worked on Robot Framework and can develop automation framework from scratch           
  • Must have worked on cloud providers such as BrowserStack, SauceLabs, PCloudy, etc
  • Must have worked on running tests parallelly on multiple browser instance
  • Should knowledge of at least one interpreted programming language like Python OR Java           
  • Should have worked on CI/CD tool such as Jenkins, CircleCI, TravisCI, TeamCity

 

Read more
Stanford Capital India Limited
Mahim East, Mumbai, Mumbai
4 - 5 yrs
₹3L - ₹5L / yr
Tally
TDS
GST
Finalization of Accounts
Sales management
+3 more

Key responsibilities:


1. Record, classify, and summarize financial transactions accurately.

2. Handle daily processing of invoices, receipts, payments, and other financial documents.

3. Maintain and update accurate financial records in accounting software (e.g., Tally, QuickBooks, SAP).

4. Oversee the entire sales process, including the creation and processing of Sales Orders, Invoices, and Delivery Notes.

5. Efficiently manage accounts payable and receivable.

6. Provide timely and accurate Debtors and Creditors Ageing reports.

7. Perform monthly bank statement and general ledger account reconciliations.

8. Assist in the preparation of monthly, quarterly, and annual financial reports and statutory reports.

9. Ensure the proper management of statutory accounts.

10. Manage inventory accurately and ensure proper documentation related to inventory movements.

11. Assist senior management with tax-related matters and filings.

12. Maintain and update the Labor Register, Sales Register, and Purchase Register.

13. Provide support in ensuring accurate documentation and communication between departments.


Read more
Pion Global Solutions LTD
Sheela P
Posted by Sheela P
Mumbai
3 - 17 yrs
₹4L - ₹15L / yr
skill iconJava
Spring
Hibernate (Java)
J2EE
Struts
+1 more
Looking for Java Developers in Mumbai Location
Read more
LeadSquared
at LeadSquared
8 recruiters
Vishal Suraba
Posted by Vishal Suraba
Bengaluru (Bangalore)
0 - 3 yrs
₹1L - ₹10L / yr
MS Internet Information Services (IIS)
DevOps
Webservices
Powershell
skill iconAmazon Web Services (AWS)
+1 more
LeadSquared is a leading customer acquisition SaaS platform used by over 25,000 users across 25 countries to run their sales and marketing processes. Our goal is to have million+ users on our platform in the next 5 years, which is an extraordinary and exciting challenge for Engineering team to work on.The Role :Our entire platform is hosted on AWS, comprises of web applications, web services, APIs, databases, analytics systems, storage and networking systems. We primarily use Windows Servers to deploy customer facing web applications and backend services and applications. We are looking for an energetic IT professional with expertise in Windows Servers and networking to help us with these responsibilities, and eventually grow into a full-fledged devops professional working on monitoring, operating and administering our cloud platform :1. Help with build and release across test and staging environments2. Help setup Windows server and IIS hardening guidelines3. Help setup AV and security patch process on production servers4. Write scripts to automate Devops jobsRequirements : - Hands-on experience in Windows Server administration- Strong understanding of networking fundamentals - NAT, VPN, DNS- Knowledge of web servers and IIS configuration- Working experience in PowerShell scripting. - Understanding of Amazon Web Services and Cloud in general.
Read more
Cirtru - Circles of Trust
at Cirtru - Circles of Trust
1 video
1 recruiter
Navish Jain
Posted by Navish Jain
Mumbai
2 - 5 yrs
₹3L - ₹12L / yr
skill iconJavascript
skill iconAngular (2+)
skill iconReact.js
skill iconAngularJS (1.x)
skill iconVue.js
+3 more
We are looking for a Senior JavaScript Developer who is motivated to combine the art of design with the art of programming. Responsibilities will include implementing visual elements and their behaviors with user interactions. You will work with both front-end and back-end web developers to build all client-side logic. You will also be bridging the gap between the visual elements and the server-side infrastructure, taking an active role on both sides, and defining how the application looks and functions.

Responsibilities

  • Develop new user-facing features
  • Build reusable code and libraries for future use
  • Ensure the technical feasibility of UI/UX designs
  • Optimize applications for maximum speed and scalability
  • Assure that all user input is validated before submitting to back-end services
  • Collaborate with other team members and stakeholders

Skills and Qualifications

  • Strong understanding of JavaScript, its quirks, and workarounds
  • Basic understanding of web markup, including HTML5 and CSS3
  • Good understanding and the knowledge of advanced JavaScript libraries and frameworks such as AngularJS, KnockoutJS, BackboneJS, ReactJS, DurandalJS etc.
  • Good understanding of asynchronous request handling, partial page updates, and AJAX
  • Proficient understanding of cross-browser compatibility issues and ways to work around such issues
  • Familiarity with JavaScript module loaders, such as Require.js and AMD
  • Familiarity with front-end build tools, such as Grunt and Gulp.js
  • Proficient understanding of code versioning tools, such as Git
  • Good understanding of browser rendering behavior and performance
Read more
Fast Growing Ethnic Wear Brand
Fast Growing Ethnic Wear Brand
Agency job
via Unnati by Rakhi Gayen
Delhi, Gurugram, Noida
10 - 15 yrs
₹12L - ₹15L / yr
Merchandising
Merchandiser
merchandiser
vendor management
apparel
+1 more
Work with a well known garments brand, designing a variety of Indian style clothing. Read on to know more.
 
Our client is the most sought after traditional Indian outfit manufacturing and exporting company. Their contemporary and stylishly designed clothes are full of unique patterns, matchless embroidery, gorgeous mirror-work and beautiful block prints.

Almost a decade old, it is a venture committed to bring together a varied range of traditional crafts and techniques of dyeing, weaving, printing and hand embroidery. The founders have dedicated their life to promote Indian Block Prints and provide employment and Hand-Embroidery training to women so that numerous underprivileged women can be empowered.
 
As a Merchandising Head, you will be responsible for creating a master file for all samples and attachments to ensure production is exactly as per the designer’s first sample.

What you will do:

  • Establishing checks and balances for smooth execution
  • Liaisoning with the designers for clarifications. approvals and sign offs
  • Submitting pricing proposals and production cost estimates
  • Calculating the production costs and sharing this with the Manufacturing Head for execution to further deal with external/ internal vendors/ stakeholders
  • Creating of the production plan. This exercise would be conducted in partnership with the Designers and the Business Head of the company
  • Ensuring alignment on the production plan with concerned stakeholders in the manufacturing team
  • Ensuring that execution is as per the launch plan
  • Ordering fabric, ensuring its availability in house (as per schedule) and verifying the quantity received vis--vis the order
  • Authorizing if the fabric can be used for manufacturing or not
  • Setting up stringent and robust processes to ensure quality assurance of the raw materials (mainly fabric) at the source of printing /weaving
  • Benchmarking the company's products, samples and accessories with others in the industry and submitting competitor analysis to the designers and Business Head

 

Desired Candidate Profile

What you need to have:

  • MBA/ Masters in Supply Chain/ Planning
  • Prior experience as a Merchandising Head in the apparel sector
  • 10+ years of relevant experience (preferable)
  • Strong Planning skills
  • Analytical aptitude
  • Customer FIRST Mindset
  • Excellent communication Skills
  • Strong interpersonal Skills
  • Adept at stakeholder management
  • Technology Mindset
  • Exposure to process automation
  • People management ability
  • Strong prioritization and organizing skills
  • Ability to get work done through others
  • Ability to multitask    

 

Read more
They platform powered by machine learning. (TE1)
They platform powered by machine learning. (TE1)
Agency job
via Multi Recruit by Paramesh P
Bengaluru (Bangalore)
1.5 - 4 yrs
₹8L - ₹16L / yr
skill iconScala
skill iconJava
Spark
Hadoop
Rest API
+1 more
  • Involvement in the overall application lifecycle
  • Design and develop software applications in Scala and Spark
  • Understand business requirements and convert them to technical solutions
  • Rest API design, implementation, and integration
  • Collaborate with Frontend developers and provide mentorship for Junior engineers in the team
  • An interest and preferably working experience in agile development methodologies
  • A team player, eager to invest in personal and team growth
  • Staying up to date with cutting edge technologies and best practices
  • Advocate for improvements to product quality, security, and performance

 

Desired Skills and Experience

  • Minimum 1.5+ years of development experience in Scala / Java language
  • Strong understanding of the development cycle, programming techniques, and tools.
  • Strong problem solving and verbal and written communication skills.
  • Experience in working with web development using J2EE or similar frameworks
  • Experience in developing REST API’s
  • BE in Computer Science
  • Experience with Akka or Micro services is a plus
  • Experience with Big data technologies like Spark/Hadoop is a plus company offers very competitive compensation packages commensurate with your experience. We offer full benefits, continual career & compensation growth, and many other perks.

 

Read more
Schbang Digital Solutions
Chelsea Pereira
Posted by Chelsea Pereira
Mumbai, Navi Mumbai
1 - 3 yrs
₹4L - ₹5L / yr
skill iconNodeJS (Node.js)
skill iconMongoDB
Mongoose
skill iconExpress
skill iconPHP

Back End development of websites and applications using PHP,
AJAX and JS and their frameworks to create and integrate
functional web standard projects. Taking ready HTML/CSS files
from front end developers and executing the project based on the
logic and wireframes provided by designers

 

Solid knowledge of PHP, MySQL, JSON, and XML
● Proven experience building data-driven web
applications
● Experience working with API development
● Familiarity with design patterns such as MVC
● Experience with Open Source PHP CMS such as
WordPress or Drupal or Magento
● Comfortable with data modeling, stored
procedures, and views
● Ability to work closely with front end developers
● Knowledge of JavaScript / jQuery skills / HTML / CSS
● Experience building large, scalable applications
● Experience building custom
content management
systems
● Awareness of current development trends in the
coding and development like Docker, Micro
services and an understanding of how these
technologies can improve and impact projects
● Knowledge of GIT or any other version control
software.

Read more
Drepp Technologies
Drepp Technologies
Agency job
Bengaluru (Bangalore), NCR (Delhi | Gurgaon | Noida)
5 - 12 yrs
₹15L - ₹25L / yr
Engineering Management
Engineering Manager
Engineering Head
Technical Lead
Tech Lead
+10 more

 

 

Location: Bengaluru or Gurgaon

 

Salary: Market rate

 

We need immediate Joiners

 1.1             Designation

Engineer, Sr Engineer, Lead and Staff
1.2             Role

Responsible for the software architecture, design, development, testing and documentation for projects. Develop a good understanding of requirements, translate to user stories and tasks, develop the requirements, unit and integration testing and ensuring product quality as per internal and customer’s quality requirements


 
 Responsibilities and Key Result Areas

Primarily responsible for the following:

 

  • Responsible for defining, designing, and implementing common cloud  based EMS for Radisys network elements.
  • Expected to create innovative solutions in conjunction system architects.
  • Key technology themes include cloudification and virtualization knowledge, understanding of building the common platform systems for porting applications.
  • Experienced all phases of product life cycle including requirements, design, coding, and testing
  • Exposure to software/system Architecture principles and ability to work as part of a team to solve complex technical problems
  • Experience in good implementation practices including good design documentation, code reviews, build processes, test automation and debugging skills.
  • Knowledge on source control management and system operations. Knowledge on Modeling using higher level design tools is desirable
  • Experienced of working in agile scrum teams and understanding of the process to convert the EPICs to user stories and tasks.     
  • Skill Sets:    
  • Development experience in embedded systems, Linux, and real-time OS environments.
  • Experience in virtualization and containerization of Carrier network functions using tools like –

Openstack, Kubernetes, HELM charts, Open source Message bus, opensource DB like - Mongo, Redis etc.

  • Experience in design and implementation of CNFs using Microservices architecture
  • Must have worked in the design and development of Telecom EMS/NMS with RAN/FTTH solution is a must.
  • Experience with OSS/BSS Integration and deployment in production system
  • Hands-on experience in large scale design for EMS and NMS for service based applications, OSS and BSS
  • Must have worked in building EMS System Architecture, designs, specifications for service provisioning, OAM and configuration, FCAPS functionality, provisioning and configuration of network elements
  • Experience with developing Mirco-services in a container, orchestration, CI/CD based environment
  • Experience on any one of the scripting language - Python, Perl, TCL, shell scripting
  • Knowledge of a Cloud and software automation tools/framework (chef, puppet, ansible, PowerShell etc)
  • Experience in protocols (SNMP/MIB, NETCONF/YANG, SFTP, Syslog, REST/RESTCONF, OF-CONFIG, SOAP)
  • Understanding of Network Security protocols like IPSEC
  • Understanding of IPv4 / IPv6
  • Good programming skills  (Java, Spring Boot, GoLang, REST, Hibernate, OSGi, JPA, Ansible playbooks, Perl and Shell scripts)
  •  
  • Soft Skills
  • Good communication skills (written, verbal, presentation and listening)
  • Good mentoring skills
  • Good demonstration skills and customer interaction
  • Active team player & excellent interpersonal interactions skills in a team work environment
  • Must have ability to drive and demand result from team, resolve technical conflicts
  • Ability to front end big customers / operators with technical and business acumen desirable

 

             Qualification and Experience

  • 5 o 12 years of industry experience in EMS and cloud technologies
  • Graduate/Post graduate in Computer Science / Electronics Engineering in the relevant field

 

 

Read more
Verifone
at Verifone
1 recruiter
Soumya Khedagi
Posted by Soumya Khedagi
Bengaluru (Bangalore)
5 - 8 yrs
₹20L - ₹22L / yr
Data architecture
Data storage
Apache Kafka
Apache Spark

Responsibilities for Data Architect

  • Research and properly evaluate sources of information to determine possible limitations in reliability or usability
  • Apply sampling techniques to effectively determine and define ideal categories to be questioned
  • Compare and analyze provided statistical information to identify patterns, relationships and problems
  • Define and utilize statistical methods to solve industry-specific problems in varying fields, such as economics and engineering
  • Prepare detailed reports for management and other departments by analyzing and interpreting data
  • Train assistants and other members of the team how to properly organize findings and read data collected
  • Design computer code using various languages to improve and update software and applications
  • Refer to previous instances and findings to determine the ideal method for gathering data
Read more
Why apply to jobs via Cutshort
people_solving_puzzle
Personalized job matches
Stop wasting time. Get matched with jobs that meet your skills, aspirations and preferences.
people_verifying_people
Verified hiring teams
See actual hiring teams, find common social connections or connect with them directly. No 3rd party agencies here.
ai_chip
Move faster with AI
We use AI to get you faster responses, recommendations and unmatched user experience.
21,01,133
Matches delivered
37,12,187
Network size
15,000
Companies hiring
Did not find a job you were looking for?
icon
Search for relevant jobs from 10000+ companies such as Google, Amazon & Uber actively hiring on Cutshort.
companies logo
companies logo
companies logo
companies logo
companies logo
Get to hear about interesting companies hiring right now
Company logo
Company logo
Company logo
Company logo
Company logo
Linkedin iconFollow Cutshort
Users love Cutshort
Read about what our users have to say about finding their next opportunity on Cutshort.
Shubham Vishwakarma's profile image

Shubham Vishwakarma

Full Stack Developer - Averlon
I had an amazing experience. It was a delight getting interviewed via Cutshort. The entire end to end process was amazing. I would like to mention Reshika, she was just amazing wrt guiding me through the process. Thank you team.
Companies hiring on Cutshort
companies logos