
About the company we are hiring for
Here, we are passionate about helping vacation rental owners and managers
grow their business. Backed by Bessemer Venture Partners, we have grown to the global
leader of short term rental revenue management systems that drive revenue growth. We
attribute our success to our belief that the people are the most important part of a
business, and our commitment to being a fantastic place to work.
It's with that in mind that it is looking to add a Customer Success Associate (Spanish
Speaking) to our growing team. We’ve recently built out a new pooled service offering for
our SMB segment and you will be a key asset in developing and executing the strategy. This
is an exciting opportunity for someone with a solid grasp of customer success processes
who’s looking to take their expertise and leverage it in a hybrid model of pooled service and
dedicated service! You’ll serve as the go-to resource for other team members. Retaining
customers ensures it can maintain its foothold as the market leader in the industry
and execute on our aggressive growth plans.
Before reading further...
It is passionate about diversity and cultivating our team’s potential. If you’re hungry
for a good opportunity, but don't meet every point in this job description, please apply
anyway!
As our Customer Success Associate, you'll be responsible for:
● Securing annual subscription renewals and upsell opportunities
● Driving customer adoption, retention, and satisfaction for assigned book of
accounts
● Monitoring and reporting on the health and risk of assigned accounts ●
Managing approximately 150-200 accounts at a time
● Analyzing customer performance data and making recommendations to ensure
revenue growth
● Providing thoughtful, empathetic, and personalized email communication postimplementation
● Supporting our internal Customer Success team by fulfilling partner requests in a timely
manner
● Assisting partners in solving technical and strategy related issues ● Providing best
practices and proactive outreach to partners to ensure they are on their journey to
success
● Maintaining a deep understanding of suite of products ● Working with crossfunctional teams to drive better collaboration and customer experience
● Being the voice of the customer back to our Product organization, communicate
trending customer feedback and ideas
So what kind of person are we looking for in this role? The person who will be
successful in this role will be:
● Curious: By nature, you have a knack for learning the ins-and-outs of software
●Going: You love going above and for teammates and customers
●Detail Oriented: You have a unique ability to proactively identify and address all
customer concerns and colleague needs with thoroughness and precision.
●Empathetic: You provide thoughtful communication which is the foundation of
strong relationships.
●Outgoing: You are enthusiastic and confident in your ability to quickly connect
with new people
Now that we've told you what the job looks like, here are the qualifications we're
looking for in a candidate:
● Willing and able to work in the CEST Time Zone
● 1-2 years of relevant customer success/support experience in a SaaS environment ●
Strong communication skills - you have experience explaining technical concepts to
customers in a professional and thoughtful manner
● Experience being customer centric - you have the ability to understand customer
pain points and genuine desire to help our customers resolve issues ● Experience
working with software or the ability to learn a wide variety of tools ● Fluent in
Spanish

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We are looking for a Lead Generation Executive who can create engaging content across Email, LinkedIn, and Social Media platforms to attract potential clients and generate qualified leads for the company.
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Athena is India’s largest institution in the premium undergraduate study abroad space. Founded 9 years ago by two Princeton graduates, Poshak Agrawal and Rahul Subramaniam, Athena is headquartered in Gurgaon, with offices in Mumbai and Bangalore, and caters to students from over 15 countries.
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Through our flagship program, our students have gotten into various , universities including Harvard University, Princeton University, Yale University, Stanford University, University of Cambridge, MIT, Brown, Cornell University, University of Pennsylvania, University of Chicago, among others.
Our legacy as pioneers in the study-abroad process, coupled with a creative, open environment and professional growth opportunities, makes Athena a perfect place for those looking to build a lasting career in education.
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Learn more:
https://www.athenaeducation.co.in/article.aspx
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- Tuned into the latest developments in the desired area including but not limited to application development, database technologies, devops, robotics, etc.
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- Extremely hands-on in coding
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- Preferred 1 year development experience
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Impact
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The Vatika Triangle; Gurgaon, India
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Job Location: Kandivali West, Mumbai (western line candidate)
Job Type: Work From Office, Full-Time
Exp: 2-3 years
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JOB DESCRIPTION:
Join us in making fashion faster & sustainable at the same time.
Faster: Fresh styles every 300 hours.
Sustainable: 3D technology-driven real-life virtual designs with zero physical catalog.
We don't hire many. A small, highly passionate team working to redefine fashion. Apply only if you can execute at breakneck speed, can handle stress, and highly passionate about fashion-tech.
We are looking for an experienced 3D Fashion Designer.
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Someone who is well-versed with the CLO3D software and garment construction.
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Knowledge of Modelling, Rendering, lighting, materials, textures, and resource optimization.
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Who has already worked on designing menswear.
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Advanced knowledge on draping, pattern-making, cutting & stitching of menswear.
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Should be creative with good design ideas & be capable of executing the garment design as per the given brief/deadline.
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Highly innovative and creative.
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Good grasping power.
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Self-motivated & has work ethics.
This job requires:
Creative thinking: 15%
Pattern making: 30%
Technology & Software Savvy: 40%
Design Communication: 15%
Roles & Responsibilities:
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Execute and launch designs every day. Take initiative and work independently to execute the entire collection end-to-end. Right from sketching to 3D pattern making and rendering.
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Manage & execute Adhoc tasks in 3D pattern making and rendering.
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Create and analyze design reports.
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Research, ideate, implement and execute improved strategies for increasing design efficiency.
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Ohana has a monthly subscription model that our customers have grown to rely on. The manager will utilize their skills to generate high-quality leads, build a strong relationship with customers, and close deals. The ideal candidate will be a quick learner with strong negotiating skills and demonstrate the ability to showcase our offerings in a compelling way.
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Scope: Exceed targets for New Sales, Referrals or Renewals, in an individual contributor role
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Working days: 6 working days with 1 day-off which maybe during the week
Mandatory Language Fluency: English
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