Customer Service Executive (Chat/Email Process)

React Native Developer

  - Experience: 3-5 years

  - Industry experience: IT, preferably service-based

  - Budget: 6-8 LPA

  - Openings: 1 Opening

Expertise in JavaScript.

Experience with React Native.

Ability to work in collaborative team environment.

Solid understanding of asynchronous programming, ES6, closures, and types.

Be autonomous and self-driven.

Core responsibilities

•      Collaborate with product teams to more accurately define new features

•      Collaborate with UX in the building of a design system/component library

•      Ensure high performance of all systems developed

•      Aware of the relationship between development and business with a strong sense of ownership

•      Employ the latest techniques such as agile software development

•      Good knowledge of highly scalable server-side development

•      Basic working knowledge of Unix/Linux

•      Excellent problem solving and coding skills in Javascript/Angular

•      Strong interpersonal, communication and analytical skills

•      Should have the ability to express their design ideas and thoughts

Job Brief

•      JavaScript and angular expertise

•      Experience with libraries such as bootstrap, Ag-grid, formly, observables, and ngrx

•      You enjoy working with new technologies, and are curious and energetic

•      Experience working with REST APIs

•       Good understanding about authentication and security

•      Create and maintain various unit and integration tests

•      You enjoy working in a creative and agile environment that moves fast

•      Ability and interest in providing mentorship to junior members of the team

•      Write high quality code and Conduct code reviews

•      Being resourceful and detail-oriented, along with being an outside the box thinker!

•      Experience being a great team player, who work collaborative, and brings a positive attitude

Role - Operations Head

Company - Ankit Roadways

Salary Range - 20-25k

Location - Telibandha Raipur

Job Responsibilities :

Develop a monitoring system and oversight tool to ensure the tracking of the software's data is standardized

Planning, organizing, and managing subordinate staff members ensures work is completed and consistent with company standards

Client handling. Provide assistance to vendors/clients as and when required

Generate and maintain a record of purchase/sales bills and vouchers, including advance vouchers

Coordinate with different departments, Accounts and Logistics for daily operations

Qualification/Skills :

Good Communication Skills

Ability to work well with team members and navigate stressful situations.

Logical reasoning and problem-solving skills

Experience Requirement : 

2+ years of experience working in logistics or transportation operations

Product Operations Analyst

Company:

It's a Trusted Exclusive Singles Club. We are an Applied AI start-up using technology to make online dating/matchmaking more efficient and healthier, given dating app fatigue/burnout is at an all-time high. Our founders are experienced alumni of Google, Zomato, Wharton, and IIT and believe high-performing companies can be created with a culture of respect & empathy. Come work with us in this exciting, fun space to combine a job with doing social good!

Job Description:

In the initial phase, the candidate will play a matchmaker to identify and connect individuals seeking romantic relationships. Responsibilities include conducting interviews, matching client profiles, arranging meetings and providing feedback.

As we automate the process, responsibilities will evolve to codifying tribal knowledge gained and human judgment that our AI algorithm can use, suggesting product & service improvement based on user interactions, and protecting the brand keeping the Club clean/free from bad actors.

Requirements:

●     Outstanding communication, empathy and interpersonal skills to connect with diverse clients and cater to their preferences and needs

●     Exceptional organizational and time-management skills to manage multiple clients simultaneously. A high bar for excellence

●      Working knowledge of Excel

●     High degree of integrity. Ability to maintain confidentiality and professionalism in all client interactions

●      Bachelor's degree in psychology, sociology, or a related field is preferred, but not required. Relevant work experience in client management/customer care of 1-2 years is valued

Interface Alliances (IA) is a global education consultant specialising in counselling, admission and visa services to students aspiring to study abroad. IA has been instrumental in shaping careers of numerous students overseas by placing them in top ranking institutions in USA, Canada, Australia, NZ, UK and Europe.

IA is a trusted consultancy for students and parents to get all information and guidance on overseas education. As an education agent, we provide a crucial connect between universities and prospective students. Our experienced counselors guide students through each step from choosing the best university, right course, application, admission and visa processing. We have strong partnerships with world-class universities around the globe and have rich experience in preparing international students for higher education.

We have expanded our operations and are looking for skilled and dynamic people to join our team. IA has a wonderful work environment with a professional work culture and an incentive plan that rewards performance. If you are looking to work in an environment that gives you a place to grow while enhancing your skills, then apply here.

Position: Junior Counsellor | Telecaller | Admin Officers

Job Location : Jubilee Hills, Hyderabad

Job Responsibilities

• Proactively engage with international students, their parents, and friends and provide right information and advice on study opportunities and visa application for International Institutions.
• Submit applications to the educational institutions, obtain offers and facilitate enrolments
• Follow- up with potential students and maximise conversion by submitting applications and finalising enrolments.
• Maintain proper and comprehensive records and documentations including the ability to learn on own initiatives and research best study options for students.
• Assist in organizing exhibitions and other promotional activities
• Proactively connect with existing and potential students via various communications channels such as email, phone and in person
• Maintain professional relationship with students, internal offices staff and educational institutional representatives.
• Undertake work as decided by the senior heads or the Director of of the company and meet the assigned targets.
• An ability to communicate effectively with colleagues, students and other members of the public of all age groups and social backgrounds.

Key Performance Measures

• Responsible for achieving daily weekly and monthly call and revenue targets
• Manage Relationships/Engagements with respective Universities/ Colleges/ Institutions.
• Manage Internal and External Communication with clarity, while ensuring timely follow-ups.
• Responsible for following agreed governance model, escalation & communication plan.
• To ensure database updates
• Follow and achieve agreed standards about their job assignments.
• To keep themselves abreast of the new processes, University updates and Course information.
• To plan leaves and absences and ensure that leaves are not unscheduled 
• To place all student application related issues and queries before the manager and have these applications processed on time.
• Ensure that all due diligence/application related issues are dealt with quickly.
  
  

Desired Candidate Profile

• Outstanding oral, written and interpersonal communication skills.
• Excellent organisational skills with Sound integrity and judgments.
• Excellent problem-solving skills and logical thinking.
• Ability to work with minimal supervision, to multitask and cope with changing priorities.
• Ability to maintain a high degree of confidentiality.
• Enthusiastic, focused, self-disciplined, believes in integrity and honest work.
• Knowledge of country-specific education and admission processes will be an advantage.
• Quick learner concerning tools and processes; Good working knowledge of MS Office tools.
• Excellent Time Management Skills

Salary and Incentives: Best in the Industry.

1. Working on MERN stack product development for core product
2. Exploring possibilities with proof of concepts & prototyping
3. Building the product as per specifications 
4. Developing the user-facing features using React.js
5. Designing a modern highly responsive web-based user interface 
6. Building reusable components and front-end libraries for future use
7. Translating designs and wireframes into high-quality code
8. Learn and understand user interactions
9. Optimising components for maximum performance across a vast array of web-capable devices and browsers 
10. Coordinating with various teams working on distinct layers
11. As a React.js Developer, you will be involved from conception to completion with projects that are technologically sound and aesthetically impressive. 

1. Node.js & ReactJS/Next.js ( MEAN/MERN Stack)
2. Strong proficiency in JavaScript, including DOM manipulation and the JavaScript object model
3. Thorough understanding of React.js and its core principles
4. Prior experience with popular React.js workflows (such as Flux or Redux)
5. Familiarity with more current specifications of EcmaScript
6. Familiarity with RESTful APIs
7. Great CSS skills. Familiarity with React Styled Components, SCSS, LESS, etc.
8. Knowledge of modern authorisation mechanisms, such as JSON Web Token
9. Familiarity with modern front-end build pipelines and tools
10. Experience with common front-end development tools such as Babel, Webpack, NPM, etc.
11. Ability to understand business requirements and translate them into technical requirements
12. A knack for benchmarking and optimisation.
13. Familiarity with code versioning tools
14. Familiarity with Test Driven Development and tools like JEST & React Testing Library is a plus.
15. Familiarity with Firebase and other backend as a services is a plus.