
Customer Service Executive (Chat/Email Process)
Position – Customer Service Executive (Chat/Email Process)
As a Customer Service Executive (Chat/Email), you will be responsible for providing excellent customer service and support. The ideal candidate will have strong communication skills, be able to work independently, and have a positive attitude. If you have a passion for helping others and providing exceptional customer service, we want to hear from you!
Customer Service Executive Duties:
· Respond promptly and professionally to customer inquiries received through email and chat platforms.
· Provide accurate information and support to customers, addressing their concerns and resolving any issues they may have.
· Maintain a high level of customer satisfaction by delivering exceptional service and exceeding customer expectations.
· Ensure timely and effective follow-up on customer queries and escalations to ensure satisfactory resolution.
· Demonstrate strong written communication skills, including proper grammar, punctuation, and attention to detail.
· Maintain a thorough understanding of company products, services, policies, and procedures to provide accurate and up-to-date information to customers.
· Collaborate with internal teams to resolve customer issues and improve overall customer experience.
· Meet or exceed productivity and quality standards set for the role.
· Maintain customer data and records accurately in the designated systems.
Candidate Qualifications & Skill Requirements
· Candidate should ideally have 2 - 5 years of experience in the similar profile
· Graduate (Any)
· Previous experience in customer service or a similar role is preferred.
· Strong written communication skills in English, including excellent grammar, punctuation, and spelling.
· Proficiency in typing with a high level of accuracy and speed.
· Ability to multi-task and effectively manage time in a fast-paced environment.
· Good problem-solving skills and the ability to think critically.
· Excellent interpersonal skills with a customer-centric approach.
· Proficiency in using computers and knowledge of email and chat platforms.

About Burgundy Hospitality pvt ltd
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Job Description
Role: Sr. DevOps – Architect
Location: Bangalore
Who are we looking for?
A senior level DevOps consultant with deep DevOps related expertise. The Individual should be passionate about technology and demonstrate depth and breadth of expertise in similar roles and Enterprise Systems/Enterprise Architecture Frameworks;
Technical Skills:
• 8+ years of relevant DevOps /Operations/Development experience working under Agile DevOps culture on large scale distributed systems.
• Experience in building a DevOps platform in integrating DevOps tool chain using REST/SOAP/ESB technologies.
• Required hands on programming skills on developing automation modules using one of these scripting languages Python/Perl/Ruby/Bash
• Require hands on experience with public cloud such as AWS, Azure, Openstack, Pivotal Cloud Foundry etc though Azure experience is must.
• Experience in working more than one of the configuration management tools like Chef/Puppet/Ansible and building own cookbook/manifest is required.
• Experience with Docker and Kubernetes.
• Experience in Building CI/CD pipelines using any of the continuous integration tools like Jenkins, Bamboo etc.
• Experience with planning tools like Jira, Rally etc.
• Hands on experience on continuous integration and build tools like (Jenkins, Bamboo, CruiseControl etc.) along with version control system like (GIT, SVN, GITHUB, TFS etc.), build automation tools like Maven/Gradle/ANT and dependency management tools like Artifactory/Nexus.
• Experience with more than one deployment automation tools like IBM urban code, CA automic, XL Deploy etc.
• Experience on setting up and managing DevOps tools on Repository, Monitoring, Log Analysis etc. using tools like (New Relic, Splunk, App Dynamics etc.)
• Understanding of Applications, Networking and Open source tools.
• Experience on security side of DevOps i.e. DevSecOps
• Good to have understanding of Micro services architecture.
• Experience working with remote/offshore teams is a huge plus
• Experience in building a Dashboard based on latest JS technologies like NodeJS
• Experience with NoSQL database like MongoDB
• Experience in working with REST APIs
• Experience with tools like NPM, Gulp
Process Skills:
• Ability in performing rapid assessments of clients’ internal technology landscape and targeting use cases and deployment targets
• Develop and create program blueprint, case study, supporting technical documentations for DevOps to be commercialized and duplicate work across different business customers
• Compile, deliver, and evangelize roadmaps that guide the evolution of services
• Grasp and communicate big-picture enterprise-wide issues to team
• Experience working in an Agile / Scrum / SAFe environment preferred
Behavioral Skills :
• Should have directly worked on creating enterprise level operating models, architecture options
• Model as-is and to-be architectures based on business requirements
• Good communication & presentation skills
• Self-driven + Disciplined + Organized + Result Oriented + Focused & Passionate about work
• Flexible for short term travel
Primary Duties / Responsibilities:
• Build Automations and modules for DevOps platform
• Build integrations between various DevOps tools
• Interface with another teams to provide support and understand the overall vision of the transformation platform.
• Understand the customer deployment scenarios, and Continuously improve and update the platform based on agile requirements.
• Preparing HLDs and LLDs.
• Presenting status to leadership and key stakeholders at regular intervals
Qualification:
• Somebody who has at least 12+ years of work experience in software development.
• 5+ years industry experience in DevOps architecture related to Continuous Integration/Delivery solutions, Platform Automation including technology consulting experience
• Education qualification: B.Tech, BE, BCA, MCA, M. Tech or equivalent technical degree from a reputed college
Job Title: Business Development Executive.
Location: HSR Layout, 6th sector, Bangalore
Company: A2M Technologies Pvt Ltd.
Job Type : Field Work.
Experience : Both Freshers and Experienced Candidates.
Salary Range : Up to 4.5 LPA.
Job Summary:
The Field Sales Executive will be responsible for driving sales growth through direct interactions with potential clients. The role involves prospecting, engaging with new and existing customers, and building long-term relationships to promote A2M Technologies' products and services.
Key Responsibilities:
Lead Generation & Prospecting: Identify potential clients through field visits, cold calling, and networking.
Sales Presentations: Present A2M Technologies’ products and services to prospective clients, highlighting their value proposition.
Client Relationship Management: Build and maintain strong relationships with both new and existing clients.
Negotiation & Closing: Negotiate terms of agreements, close sales deals, and ensure customer satisfaction.
Market Research: Stay updated on market trends, competitor activities, and customer needs to adjust strategies accordingly.
Achieve Sales Targets: Meet or exceed monthly and quarterly sales targets set by the management.
Sales Reporting: Provide daily/weekly sales reports and updates to the sales manager.
Product Knowledge: Maintain a deep understanding of the products and services offered by A2M Technologies.
After-Sales Support: Ensure timely follow-up with client's post-sales and resolve any issues related to the product or service.
*Cross-functional Collaboration: * Work closely with other departments like marketing, customer service, and technical teams to ensure seamless delivery to clients.
Key Qualifications:
Education: Bachelor’s degree in business, Marketing, or a related field (preferred).
Experience: 0-3 years of experience in field sales or a similar role.
Skills:
Strong communication and negotiation skills.
Ability to work independently and manage time effectively.
Proficiency in using CRM software and MS Office tools.
A valid driver’s license and willingness to travel frequently.
Benefits:
· Career Growth Opportunities: Emphasis on continuous learning, internal promotions, and opportunities for upward mobility within the organization.
· Performance-based Incentives: Bonuses, rewards, or recognition programs tied to meeting or exceeding performance goals.
· Professional Development: Access to training programs, certifications, and workshops to enhance skills and competencies.
1. Ideation, planning and execution of content calendars for Insta, FB, Twitter and LinkedIn (to work design teams)
2. Write copies and captions for platforms. And work with the design team to execute creatives.
3. Responsible for the growth of each platform
a. Followers
b. Engagement
c. Driving conversations
d. Traffic to the website from these social media channels
4. Use social media listening and analytics to understand areas of improvement and take necessary action on a weekly basis (also includes weekly reporting and suggestions). Provide insights to copy+design team in order to create innovative content
5. Assist in scheduling content on the platforms (as needed)
6. Ensure queries on social platforms are catered to always (to work with customer care/ORM)
7. Partnerships with brands/platforms to increase follower base and engagement for own platforms as needed
8. Plan and execute shoots for social media (still and reels)
COMMUNITY
1. Build an external community to support and enhance brand awareness metrics.
2. Work with internal and external teams to ensure that the content calendar is set and executed (for external community) in a timely manner.
PR
1. Work with PR team to build brand awareness and salience
2. Ensure monthly dissemination of press releases and consequent coverage
3. Work with copy team to draft answers, articles, press releases for brand campaigns, launches et

We are looking for a talented React Developer with 1-3 years of experience to join our growing team. As a React Developer at [Company Name], you will play a key role in building and maintaining the front-end of our AI-driven products. You will collaborate closely with our product designers, AI engineers, and back-end developers to create user-friendly interfaces that are both functional and aesthetically pleasing.


Title: Python Developer
Job Type: Full-time
Responsibilities:
- Developing and maintaining Python-based applications.
- Writing clean, maintainable, and efficient code.
- Integrating user-facing elements developed by front-end developers with server-side logic.
- Identifying and fixing bottlenecks and bugs.
- Participating in code reviews.
- Collaborating with cross-functional teams to design, develop and implement new features.
Requirements:
- Bachelor's or Master's degree in Computer Science or a related field.
- Strong proficiency in Python and its frameworks such as Django or Flask.
- Understanding of fundamental design principles behind a scalable application.
- Familiarity with code versioning tools such as Git.
- Knowledge of databases such as MySQL, PostgreSQL or MongoDB.
- Good problem-solving skills and attention to detail.
- Excellent communication and collaboration skills.

Job Description:
As a Software Development Engineer at Jumbotail you will-
§ Be a part of our initial core team to design and develop our marketplace platforms from scratch
§ Work on building scalable backend platform for customer & seller apps, brands platform, demand
generation platform, supply chain & logistics platform, credit platform and several cross platform
software components
§ Participate in the process to fundamentally change the food and grocery ecosystem in India, and
impact billions of people through technology, mobile, and data science
Requirements:
An ideal candidate for this role is someone who has-
§ BE/BTech degree in Computer Science from a top engineering school
§ 3-5 years of professional software development experience
§ Strong problem solving skills and strong command on object oriented design, data structures,
algorithms and other computer science fundamentals.
§ Strong coding skills – professional experience in developing production-quality software in Java.
§ Expertise in Web Services, Service-oriented architecture, Databases, NoSQL, Distributed systems,
Cloud Technologies.
§ Extreme software engineering skills to design and develop low-latency, high availability, internetscale
web services
§ Solid understanding of the full software development life cycle and software engineering best
practices
§ Ability to understand business requirements and translate them into technical requirements
§ Demonstrated ability to own software design and development end to end from requirements to
launch.
§ Ability to collaborate with cross-functional teams to define, design, and ship new features.
§ A startup mindset – An athlete who can run at breakneck speed of a startup, yet someone who can
bring method to madness through processes suitable for different stages of the company – early
stage prototyping and rapid experimentation, before product/market fit, after product/market fit,
and scaling.
§ Familiarity with Agile development, Scrums, continuous integration, and test driven development
processes
§ Data driven product development approach – strong focus on data backed engineering decisions.
§ Ability to develop products incrementally in fast iterations
§ Ability to do collaborative problem solving and design/build chaos resilient systems
§ Strong focus on software quality
§ Ability to mentor junior developers, and help build an excellent engineering team
§ Ability to be a talent magnet – attract great talent to join the core team.
We are looking for warriors who have the hunger to impact real lives and who can match our high
bar on Core Values that we live by.
If you-
§ can apply first principles thinking to solve problems
§ can envision a great future that you want create
§ have the fire in your belly to get out of your cube and do something about your vision and passion
§ want to work with some really smart people, and still raise the bar for all of us
§ can have fun and help your colleagues have fun doing all of the above..
Academic Research:
Guide international University level students on completing their research papers. Develop sample research papers for the students for their reference.
Online Tutoring:
Teach international University students through individual or group tutorials in a virtual learning environment (VLE). Develop video lectures for the students.
Academic Mentoring:
Answer students’ questions through doubt clearing sessions. Guide students in exams preparations.
Required Candidate profile:
- Excellent Written & Oral Communication Skills in English Strong Comprehension Ability
- Exceptional Subject Matter Expertise.
- Intensive and Extensive Internet Research Skills Output Authenticity & Reliability.
- Ability to work under pressure within deadlines; Target and Quality oriented.
- Inclination towards Research and Writing.
- Must possess high level of concentration abilities and must be open to learn new concepts quickly.
Qualifications:
We are looking for candidates from the following subject domains with respective qualifications.
- Management - MBA (Finance/HRM/Operations/Project Management) Public.
- Nursing/Medicine - M.Sc.in Nursing/BDS/MDS/MBBS/B-Pharma/M-Pharma
- Molecular Biology/Genetics/Bio-medical Science - B.Tech/ M.Tech/ B.Sc/M.Sc
- Accounting and Finance - C.A/C.FA/B.com/M.com
- LAW - LLB/LLM
Imp. Note- Work location will be Noida, so it’s going to be work from office role. We’ll train you for Academic Writing and Referencing/Citation Standards


Job Description:
Skills Required:
- Backend developer with hands-on programming experience in Node Js / Python / Golang
- Expertise in developing REST APIs with any backend framework using above languages.
- Expertise in system design & architecture patterns.
- Experience in building reusable code and libraries for future use.
- Experience in optimising application for maximum speed and scalability.
- Strong fundamentals in computer programming, data structure & algorithms.
- Exposure to AWS services like S3, CloudFront, CloudWatch, lambda & API gateway.
- Good understanding for SQL & NoSQL dB’s, preferably work experience with MongoDB.

