Customer Service Executive (Chat/Email Process)
Position – Customer Service Executive (Chat/Email Process)
As a Customer Service Executive (Chat/Email), you will be responsible for providing excellent customer service and support. The ideal candidate will have strong communication skills, be able to work independently, and have a positive attitude. If you have a passion for helping others and providing exceptional customer service, we want to hear from you!
Customer Service Executive Duties:
· Respond promptly and professionally to customer inquiries received through email and chat platforms.
· Provide accurate information and support to customers, addressing their concerns and resolving any issues they may have.
· Maintain a high level of customer satisfaction by delivering exceptional service and exceeding customer expectations.
· Ensure timely and effective follow-up on customer queries and escalations to ensure satisfactory resolution.
· Demonstrate strong written communication skills, including proper grammar, punctuation, and attention to detail.
· Maintain a thorough understanding of company products, services, policies, and procedures to provide accurate and up-to-date information to customers.
· Collaborate with internal teams to resolve customer issues and improve overall customer experience.
· Meet or exceed productivity and quality standards set for the role.
· Maintain customer data and records accurately in the designated systems.
Candidate Qualifications & Skill Requirements
· Candidate should ideally have 2 - 5 years of experience in the similar profile
· Graduate (Any)
· Previous experience in customer service or a similar role is preferred.
· Strong written communication skills in English, including excellent grammar, punctuation, and spelling.
· Proficiency in typing with a high level of accuracy and speed.
· Ability to multi-task and effectively manage time in a fast-paced environment.
· Good problem-solving skills and the ability to think critically.
· Excellent interpersonal skills with a customer-centric approach.
· Proficiency in using computers and knowledge of email and chat platforms.
Shubham Vishwakarma
Full Stack Developer - Averlon
About Burgundy Hospitality pvt ltd
About
Company social profiles
Similar jobs
Employment Type: Full-Time
Location: In-office, Bangalore
Key Responsibilities:
• Develop and write compelling content for various mediums, including blogs, social media, and newsletters.
• Research and generate ideas for new content topics, ensuring they align with our brand voice and strategic goals.
• Collaborate with other teams (e.g., design, SEO, product) to ensure content consistency and effectiveness.
• Optimize content for SEO to improve organic reach.
Requirements:
• Proven experience as a content writer, copywriter, or similar role.
• Strong writing, editing, and proofreading skills, with attention to detail.
• Familiarity with SEO best practices.
• Ability to work independently and manage multiple projects.
Additional Skills (Preferred):
•Knowledge of content management systems (CMS), especially WordPress.
•Experience in our industry or related fields.
HTML/CSS
React.js
Angular (2+)
AngularJS (1.x)Job Title:
Front-End UI Software Developer
📍 Location: CoKarma, Madhapur, Hyderabad
🕘 Work Mode: On-site (Monday to Friday)
🏢 Department: Product Engineering
About Telebu:
Founded in 2003, Telebu Communications is a 20+ year-old technology-driven, product-based company that helps enterprises build better relationships with their customers and employees. We offer cutting-edge communication tools across SMS, Voice, Video, and Chat via APIs, SDKs, and SaaS platforms.
With offices across India, the Middle East, and the US, we are committed to delivering seamless and scalable communication solutions to clients globally.
Role Overview:
We are looking for a Front-End UI Software Developer with a keen eye for detail, design sensibility, and technical proficiency. You’ll collaborate with UX designers and backend developers to bring stunning and intuitive interfaces to life for our communication products.
If you’re passionate about crafting clean, scalable, and responsive web interfaces — we’d love to meet you.
Key Responsibilities:
- Build and maintain responsive user interfaces using HTML5, CSS3, and JavaScript.
- Develop front-end features using React.js, Angular, or any modern front-end framework.
- Work closely with product designers and backend developers to implement sleek and user-centric UI designs.
- Optimize components for maximum speed and scalability.
- Ensure cross-browser compatibility and mobile responsiveness.
- Debug UI-related issues and improve application performance.
- Stay up to date with the latest UI/UX trends, front-end technologies, and coding practices.
Key Requirements:
- 1–3 years of experience in front-end development.
- Proficient in HTML5, CSS3, and JavaScript.
- Hands-on experience in React.js, Angular, or Vue.js.
- Experience with RESTful APIs and integrating UI with backend systems.
- Familiarity with version control tools like Git.
- Knowledge of UI frameworks like Bootstrap or Material UI is a plus.
- Strong understanding of responsive and adaptive design principles.
- Good communication skills and team spirit.
Perks & Benefits:
- 5-day work week (Monday to Friday)
- Dynamic work culture with exposure to global projects
- Office location in the heart of Hyderabad’s tech hub – CoKarma, Madhapur
- Opportunity to work on impactful, large-scale communication products
JavaJob Title: Devops+Java Engineer
Location: Bangalore
Mode of work- Hybrid (3 days work from office)
Job Summary: We are looking for a skilled Java+ DevOps Engineer to help enhance and maintain our infrastructure and applications. The ideal candidate will have a strong background in Java development combined with expertise in DevOps practices, ensuring seamless integration and deployment of software solutions. You will collaborate with cross-functional teams to design, develop, and deploy robust and scalable solutions.
Key Responsibilities:
- Develop and maintain Java-based applications and microservices.
- Implement CI/CD pipelines to automate the deployment process.
- Design and deploy monitoring, logging, and alerting systems.
- Manage cloud infrastructure using tools such as AWS, Azure, or GCP.
- Ensure security best practices are followed throughout all stages of development and deployment.
- Troubleshoot and resolve issues in development, test, and production environments.
- Collaborate with software engineers, QA analysts, and product teams to deliver high-quality solutions.
- Stay current with industry trends and best practices in Java development and DevOps.
Required Skills and Experience:
- Bachelor’s degree in Computer Science, Engineering, or related field (or equivalent work experience).
- Proficient in Java programming language and frameworks (Spring, Hibernate, etc.).
- Strong understanding of DevOps principles and experience with DevOps tools (e.g., Jenkins, Git, Docker, Kubernetes).
- Knowledge of containerization and orchestration technologies (Docker, Kubernetes).
- Familiarity with monitoring and logging tools (ELK stack, Prometheus, Grafana).
- Solid understanding of CI/CD pipelines and automated testing frameworks.
- Excellent problem-solving and analytical skills.
- Strong communication and collaboration skills.
Job Description
JOB DESCRIPTION
• Oversee the payroll operations in US and Canada, Knowledge of EMEA payroll will be added advantage
• Provide direct support and governance to third-party payroll vendors. Implement, direct, and maintain
procedures to ensure accurate and timely processing of payroll outside the U.S., in conjuncture with HR.
• Processing changes in employees’ employment lifecycle in accordance with country payroll calendar and
global guidelines (new hire, transfer, termination, time & attendance, benefits, payroll)
• Proper data input and for necessary corrections in the HR systems (Workday, ADP tools)
• Running payroll processes, controls, reconciliation
• Collaboration with members of the country's local team on HR-related topics
Mandatory Skill
• Basic knowledge of North America payroll and how payroll works in general
• Excellent analytical and problem solving with confidence to make decisions and manage escalations
• Must be highly engaging, confident communicator, and detail orientated.
• Experience on ADP WFN, Workday, and Ceridian day force
• B. Com / M. Com with 0.6 to 1-year relevant experience.
• Strong verbal and written communication skills.
• Team player and ability to work with a strict timeline.
• Flexible to work in US shifts.
• Good in Microsoft Office.
• Ability to take ownership of the work.
• Ability to manage the stakeholders independently.
. SHIFT TIMING: 5 AM to 2 PM
Skills
North American payroll,
Java
Amazon Web Services (AWS)
Spring Boot7+ years of experience with Design, development & architecture.
- Experience in software development with minimum 3 plus years of architecture experience.
- Experience in Core JAVA 8
- Experience in Java J2EE, Microservices
- Experience in Java - Spring, Java - SpringBoot, GCP , Hibernate,JDBC
- Experience in Multi-threading, Performance and Scaling is a plus
- Have used the RDBMS and NoSQL databases like MySQL/Oracle, MongoDB, Cassandra, Neo4J Risk for production ready software’s
- Cloud Native application design experience is a plus
- CICD – Release Pipeline experience
- Experience in application of principles of Architecture Design
- Experience building large scale, high performance distributed systems
- Strong understanding of modern development techniques and processes such as Dev Ops /Cloud
- Promoter of Agile/Scrum, TDD and CI/CD best practices
- Analyzes, designs, programs, debugs and modifies software enhancements and/or new products used in local, networked or Internet-related computer programs. (Code must be used in core version of applications available for sale commercially.)
- Interacts with Delivery managers and/or users to define system requirements and/or necessary modifications.
- Participates in software design meetings and analyzes user needs to determine technical requirements.
- Write technical specifications based on conceptual design and stated business requirements.
- Writes code, completes programming and performs testing and debugging of applications using current programming languages and technologies.
- Completes documentation and procedures for installation and maintenance.
- Trains and communicates with internal Client Training, Client Relationship and Sales teams on systems application.
- May be responsible for developing or executing project plans, budgets and schedules and for documenting work and results.
- May deliver informational and decision-seeking presentations to technical and business groups to internal and/or external audiences.
|
Roles and Responsibilities:
Reach out to target number of clients in the assigned sectors on a daily basis Detail out the Porter’s offerings to the clients and understand their requirements Actively track conversion to make sales process improvements Follow up calls to leads/prospects to assist in conversion Build short term relationships with prospects to improve chances of setting up meetings Highlight any trends and concerns to senior management |
|
Skills Required:
Good Communication Tele sales/outbound calls experience Basic computer skills |
HTML/CSS
JavascriptAngular (2+)AngularJS (1.x)We are looking for a.Net developer to build software using languages and technologies of the .NET framework. You will create applications from scratch, configure existing systems and provide user support.
- We are looking for experts in multiple .Net technologies such as Angular, MVC, JQuery, JavaScript, C#, Web Services, Web API, .NET Core, HTML, CSS, Bootstrap, JSON across software engineering, security and data management.
Responsibilities and Duties
Responsibilities :
- Producing code using .NET languages (C#).
- Upgrading, configuring and debugging existing systems.
- Providing technical support for web and desktop applications.
- Ensure the best possible performance, quality and responsiveness of applications.
- Write a clean, scalable code using .NET programming languages.
- Test and deploy applications and systems.
Key Skills
Required Experience, Skills and Qualifications : - Proven experience as a .NET Developer or Application Developer - Familiarity with the ASP.NET framework SQL/MySQL Server and design/architectural patterns (MVC preferred) - Experience creating database schemas that represent and support the business processes. - Familiarity with architecture APIs (REST) - Excellent troubleshooting skills
Required Experience and Qualifications
Graduation is Must
Kotlin
Android Development- BE/B.Tech or ME/M.Tech in Computer Science.
- Must have “Can Do Attitude” towards work
- Must have work exp of 1-2 years
- Proficient in Android and must have hands on exp in Kotlin
- Ability to write clean code and maintain it
- Must have worked in product based company
- Ready to work in a startup and adaptable to a dynamic environment
- Ready to learn new frameworks and services as per requirements.
- Good at programming basics, OOPs concepts, data structures, algorithms and
networking
- Must worked on kotlin, Android’s MVVM model, data binding, retrofit networking library,
service worker, job schedulers, firebase services, firebase notifications, navigation
component, object box/realm
Required Skills
- Experience in any good product based startup
- Experience in adding enhancements to complex app
- Good debugging and programming skills
Responsibilities:
- Learn Kotlin, Android’s MVVM model, data binding, retrofit networking library, service
worker, job schedulers, firebase services, firebase notifications, navigation component
and object box/realm databases thoroughly and use leanings to implement features and
enhancements.
- Follow latest trends in Android and learn from team
Java
Data Analytics
Follow CutshortShubham Vishwakarma
Full Stack Developer - Averlon