Customer Service Executive (Chat/Email Process)

JOB DESCRIPTION

Experience: 5-8 years

Location: Mumbai

Wissen Technology is now hiring for a Senior Java Developer - Bangalore with hands-on experience in Core Java, algorithms, data structures, multithreading and SQL. We are solving complex technical problems in the industry and need talented software engineers to join our mission and be a part of a global software development team. A brilliant opportunity to become a part of a highly motivated and expert team which has made a mark as a high-end technical consulting. 

Required Skills:

• Exp. - 5-8 years
• Experience in Core Java and Spring Boot.
• Extensive experience in developing enterprise-scale applications and systems. Should possess good architectural knowledge and be aware of enterprise application design patterns.
• Should have the ability to analyze, design, develop and test complex, low-latency client- facing applications.
• Good development experience with RDBMS.
• Good knowledge of multi-threading and high-performance server-side development.
• Basic working knowledge of Unix/Linux.
• Excellent problem solving and coding skills.
• Strong interpersonal, communication and analytical skills.
• Should have the ability to express their design ideas and thoughts.

About Us:

At Wissen Technology, we deliver niche, custom-built products that solve complex business challenges across industries worldwide.

Founded in 2015, our core philosophy is built around a strong product engineering mindset—ensuring every solution is architected and delivered right the first time. Our commitment to excellence translates into delivering 2X impact compared to traditional service providers. How do we achieve this? Through a combination of deep domain knowledge, cutting-edge technology expertise, and a relentless focus on quality. 

We don’t just meet expectations—we exceed them by ensuring faster time-to-market, reduced rework, and greater alignment with client objectives. We have a proven track record of building mission-critical systems across industries, including financial services, healthcare, retail, manufacturing, and more. 

Wissen stands apart through its unique delivery models. Our outcome-based projects ensure predictable costs and timelines, while our agile pods provide clients the flexibility to adapt to their evolving business needs. Whether it’s AI/ML for unstructured data processing, cloud enablement, or data engineering, Wissen leverages its thought leadership and technology prowess to drive superior business outcomes. Our success is powered by top-tier talent. Our proprietary Interview Ninja platform ensures we hire the best, building high-performing teams that deliver unmatched results. 

Today, Wissen Technology has a global footprint with 2200+ employees across offices in the US, UK, UAE, India, and Australia. Our mission is clear: to be the partner of choice for building world-class custom products that deliver exceptional impact—the first time, every time.

Website : www.wissen.com 

We're Hiring: UI/UX Designer 🚨

Are you passionate about creating intuitive and stunning digital experiences?

💼 Location: Kolkata (On-site)

🕒 Exp - 4-6 years

📩 Interested? You can DM us (HR Tama Saha - Weavers Web)

We’re on the lookout for a UI/UX Designer with:

✅ 4-6 years of design experience in Adobe XD, Figma, and Photoshop

✅ 1+ year of client communication experience

Join our creative team and work on impactful projects that combine design thinking, client collaboration, and cutting-edge visuals.

✅ Collaborate with developers and product teams

✅ Turn ideas into beautiful user interfaces

✅ Communicate directly with clients and translate feedback into powerful design solutions

✅ Help shape experiences that people love to use

Let’s build something beautiful together! 🚀

Role Description

This is a full-time on-site role for a Sales Executive at Sunra Soft Tech Private Limted in Pune. The Sales Executive will be responsible for developing and implementing sales strategies, identifying new business opportunities, building and maintaining client relationships, and achieving sales targets.

Qualifications

Sales and Business Development skills

Excellent communication and negotiation skills

Customer relationship management

Strong problem-solving and decision-making abilities

Experience in the IT industry is a plus

Bachelor's degree in Business Administration or related field

·    What you’ll be doing:

  Architecting and delivering mid to large scale Enterprise Applications on Microsoft Platform.

·      Recommending and participating in activities related to the design, development and maintenance of the Enterprise Application Architecture.

Delivering projects on time with quality.

·      Provide technical leadership regarding technology or project to customers and team members

·      Shares best practices, lessons learned and constantly updates the technical system architecture requirements based on changing technologies and knowledge related to recent, current and up-coming vendor products and solutions.

·      Participate in technical forums and discussion within the team and with clients.

·      Guides and mentors’ team in terms of technical solutioning.

What you’ll bring to the team:

·      You have 15+ years of experience in Strong design & coding experience in Dot net framework using design patterns & OOPs concepts.

·      You have practical knowledge & good understanding of cross technology and functional domains, programming concepts and logical approach for problem solving.

You hold rich experience on web development technologies including ASP.NET, MVC5, JavaScript, jQuery, HTML5, AJAX, XML and CSS.

·      You have experience in web application Architecture and Development with hands on expertise in delivering solutions, customizing C#, ASP.Net applications using development tools like Visual Studio 2010/2012.

Job Summary:

We are having requirement for a resourceful Business Development Manager at our

organization who will be responsible to analyze and develop the growth opportunities

in existing and new IT Markets. A problem solver and a team player with passion for

sales.

Expected Qualities -

1. Must have expertise in Online bidding.

2. Must be proficient with Online portals like Upwork

3. Should have excellent hand on work in conversion.

4. Experience in proposal writing.

5. Must have technical knowledge for all IT Services.

6. Confident enough to do international Client Communication using emails,

chat, audio and video call, Skype call

7. Excellent expertise in Sales for the projects as IT Services for Digital

Marketing, SEO, and online branding projects.

8. Must have technical knowledge for different IT services.

9. Good working experience in effort estimation, client follow up, proposal

writing.

10. Excellent communication/presentation skills and ability to build relationships

11. Analytical and time-management skills

12. Up selling and cross selling skills

13. A flexible work schedules

Roles & Responsibilities:

1. To identify profitable business opportunities based on the analysis of

potential profit margins, timescales, and competition.

2. The candidate is responsible for handling end to end leads from conversion

to delivery of the project.

3. Will be responsible to for generating and managing business from online

Bidding Portals like Upwork.

4. Required to covert leads into potential clients.

5. Responsible for handling and guiding bidding team in order to create

business opportunity in Digital Marketing, SEO, and online branding

projects.

6. To develop and maintain a lead generation plan.

7. Will be responsible for generate new leads/business and contribute to

revenue generation.

8. Responsible for handling operations and deliverables as per the customers

requirement.

9. Creating and maintaining a list/database of prospect clients, maintaining a

database of prospective client information.

10. Responsible for costing, negotiations, follow up & requirement gathering.

11. To identify and report on market trends, competitor activity, customer

demand, buying process developments and other relevant market intelligence

Additional Skills:

• Must have strong communication and IT fluency

• Creative talents and the ability to solve tough problems

• Must be good in team management.

• In-depth knowledge of the industry and its current events

• The ability to handle pressure and meet deadlines

• Must have good interpersonal skills.

Skill for BI Backend developer -

-SQL development (Snowflake preferred but any other version of SQL would work)

- ETL

- Stored Procedures

- Creating jobs and work flows in SQL

- some business knowledge

• As an Oracle Cloud ERP Developer, you are responsible for designing, developing, and maintaining RICE Objects. Your specialization will be focused on cloud architecture, application integration, and cloud application development using Oracle Cloud.
• Deliver innovative integration solutions using Oracle's PaaS offerings and maintain or enhance the existing integration solution.
• Deliver technical expertise and technical leadership when implementing solutions and developments.
• Assist with defining Scope and estimates for new project or builds.
• Collaborate by sharing knowledge and best practice within the practice and cross lines of business.
• Develop peer network to provide and receive product and skills assistance.
• Draft and review the Technical Specification documents.
• Conduct and attend internal trainings and workshops

What would your day look like?

• Collaborate with Implementation Partner and IS teams across Providence and deliver New Builds, builds via Change requests, Data Conversions, Testing and Document Reviews

Who are we looking for?

• 4+ years of Experience with at least 2 Cloud ERP HCM Implementations
• Hands on experience in any of these modules - Core HR/Payroll/Benefits/Compensation/ORC
• Experience in Oracle Integration Cloud (PaaS) ideally with integrations to/from Oracle Cloud Application.
• Hand on experience in building integration/interfaces based on webservices (SOAP and REST), File based interfaces (Batch Processing), Database (SQL and PLSQL).
• Good understanding on file handling process using OIC with various file types like XML, CSV and JSON.
• Ability to understand and develop complex integrations and should have good knowledge in integration patterns and error handling mechanism.
• Good understanding of Oracle PaaS architecture and security concepts Comfortable in XML and XSLT processing.
• Experience in ERP Cloud with knowledge in modules like Core HR, Payroll, Benefits and Absence Management.
• Should be well versed with Fusion HCM data load capabilities like HDL, PBL, Spreadsheet Loader.
• Should have worked on Oracle Fusion Functional Setup Manager (FSM) to implement enhancements.
• Should be aware of customization process in ERP Cloud: Sandboxes, Page Integrations, Application and Page Composer etc.
• Excellent communication, interpersonal skills and Ambitious individual who can work under their own direction towards agreed targets/goals.

Workfall is a new age internet company, looking for energetic and self-motivated interns to join our team as Growth Enabler/Hacker. If you’re an ambitious individual with excellent communication skills & multitasking ability and wants to build a career in Growth Hacking, then this is the right opportunity for you. 

Eligibility: Anyone willing to work hard and learn about Growth Hacking.

Wok Location: Remote Working

Duration: 3 Months

Outcome: This internship is quite hands-on. Assuming the intern is equally interested in learning and growing, at the end of three months of internship, the intern will be trained enough to be compared to someone with at least 1 year of experience in the same field. The intern will also get an Internship Certificate. During the Internship, there will be a review check and based on your performance during internship and final review, interns will get an opportunity to join us full- time.

Learning Opportunities: 

During internship, you will be mentored by the senior management team and will learn: 

• The importance of Growth Hacking and how it is helping to increase sales, generate new leads, branding, client engagements and reduce cost of acquiring new clients.
• Techniques and tools that help in generation of leads.
• Grooming on relationship building.
• Tools and platforms to create images, flyers, videos and 2D/3D infographics.
• Time management and multitasking.
• How to work in a given timeline and manage deadlines.
• How to work in a collaborative environment.

Responsibilities: 

You will work closely with our senior team and get a chance to learn all the aspects of Growth Hacking.

 As part of internship, you will work on following areas: 

• Plan, design  and execute campaigns to drive traffic to digital channels.
• Analysing data and user feedback (campaign results, conversion rates, traffic, etc.) to help shape future strategies.
• Design social media engagement programs .
• Proposing new initiatives to attract prospects and convert leads as well as testing new approaches to capture existing demand.
• Design and execute activities to increase visibility, brand awareness and increase prospect clients.
• Conduct extensive market research and identify business opportunities (Research and generate lists of potential customers).
• Learn and apply sales techniques.
• Help develop client relationships through LinkedIn, Emails, Cold Calls etc.
• Generating sales qualified leads, and assisting the Sales department wherever possible.
• Working closely across teams with other teams to share ideas, feedback & present results.

What interns need to be:

• A good conversationalist
• A strong self-motivated individual.
• A good team player
• Fast Learner
• Confident
• Diligent