Customer Service Executive (Chat/Email Process)

Key Responsibilities:

 Business Development & Lead Generation:

o Identify and secure new business opportunities by targeting universities, colleges,

and educational institutions to promote our online higher education programs.

o Develop and implement strategies to generate new leads, including attending

events, digital outreach, and cold calling.

o Cultivate long-term relationships with academic institutions, corporate partners,

and key stakeholders in the higher education sector.

o Conduct in-depth research to identify potential clients and develop customized

solutions to meet their educational needs.

o

 Sales & Partnership Management:

o Lead the sales process for acquiring new educational institutions and corporate

partners for online programs.

o Present Shiksolve’s offerings through compelling presentations, proposals, and

demonstrations to prospective clients.

o Negotiate contracts and agreements with institutions and partners, ensuring

mutually beneficial relationships and revenue growth.

o Manage the end-to-end sales cycle, including post-sale follow-up, relationship

management, and upselling opportunities.

 Strategic Planning & Market Expansion:

o Develop and execute business development strategies that align with Shiksolve’s

growth objectives.

o Analyze the competitive landscape, monitor industry trends, and identify

emerging opportunities within the online education space.

o Collaborate with internal teams (marketing, product development, and customer

support) to ensure alignment between business objectives and educational

offerings.

 Client Relationship Management:

o Build and maintain strong relationships with existing clients, ensuring their

satisfaction and retention.

o Provide high-level support and guidance to clients, acting as the primary point of

contact for all business development matters.

o Conduct regular check-ins with clients to identify new needs and upsell

Shiksolve’s services.

 Reporting & Performance Analysis:

o Track and report on business development performance, including sales activities,

pipeline, revenue forecasts, and performance metrics.

o Provide regular feedback to the leadership team regarding market trends,

customer feedback, and competitor activities.

 Collaboration & Teamwork:

o Collaborate with the marketing team to create effective marketing materials and

campaigns that support business development goals.

o Work closely with the product and operations teams to ensure seamless delivery

and implementation of online programs.

o Participate in team meetings, sharing insights and strategies to continuously

improve the business development process.

Key Skills & Qualifications:

 Bachelor’s degree in Business Administration, Marketing, Education, or a related field. A

Master’s degree or MBA is a plus.

 Proven experience (3+ years into Sales ) in business development, sales, or

partnerships within the EdTech or online education space.

 Strong understanding of the online education market, industry trends, and customer

needs.

 Exceptional communication, presentation, and negotiation skills.

 Ability to build and maintain relationships with senior executives, university

representatives, and corporate decision-makers.

 Self-starter with a strong drive to achieve and exceed targets.

 Strong organizational and time management skills.

 Proficiency in CRM software (e.g., Salesforce, HubSpot) and Microsoft Office Suite

(Word, Excel, PowerPoint).

Job Title: Hotel Operations Executive

Experience: 6 Months to 1+ Years

Job Summary:

We are looking for a Hotel Operations Executive to manage post-booking activities, including modifications, cancellations, and customer support. The role requires coordination with hotels, handling escalations, and ensuring a smooth guest experience.

Key Responsibilities:

• Manage post-booking queries, modifications, and cancellations.
• Coordinate with hotels for confirmations and issue resolution.
• Provide customer support via calls, emails, and chats.
• Handle escalations, refunds, and payment discrepancies.
• Maintain booking records and improve processes.

Requirements:

• Experience: 6 Months to 1+ years in hotel reservations, operations, or customer service.
• Skills: Strong communication, problem-solving, and coordination.
• Technical: Familiarity with OTA booking systems is a plus.

Job Title- Web Designer cum digital marketer

Job Code- JOB004

JOB Description –  In search of a competent, talented web designer cum digital marketer with amazing user experiences, an eye for clean and artful web designs, and also has superior user interface design skills. Possess the ability to transform high–level requirements into interactive, intuitive, functional designs and artifacts. Skilled and proficient at growing the company’s presence in multiple digital channels.  We are looking for an ambitious, energetic one who can take responsibility to change the business spectrum from tech to marketing to the next level.

Responsibilities-:

1. Plans and executes all web, SEO/SEM, database marketing, email marketing social media, and display advertising campaigns
2. Designs, builds as well as maintains our social media presence
3. Brainstorms new and creative growth strategies through digital marketing
4. Conceptualizing website designs ideas, bringing simplicity and user-friendliness
5. Quality to present and defend designs and key deliverables to peers and clients
6. Establish goals and priorities for increasing customer loyalty and building a better brand
7. Collaborates with internal teams to create landing pages and optimize user experience
8.   “Know your audience” strategy . He/she must look at the demographics that is being targeted as audience plays an integral part in the look and function of the website
9. Has liaison and collaborates with agencies and other vendor partners
10. Measures and reports performance of all digital marketing campaigns and provides thought leadership and perspective

Requirements:

• Full grasp on the English language is a must
• Demonstrable graphic design skills with a strong portfolio
• Proficiency in Photoshop, Illustrator, InDesign, Dreamweaver, Corel Draw, and other visual design and wire-framing tools
• Excellent visual design skills with sensitivity to user interaction
• Up to date with the latest web designs, techniques, and technologies trending in the market
• Candidate should be adept to HTML, HTML5, CSS, CSS3 and JavaScript for rapid prototyping
• Time management and planning skills. To regularly update tech blogs for the company website.
• Gift of building rapport with colleagues. Should have skills to work under pressure and the ability to work within a team.
• Having experience in Google AdSense and Graphic Design for SMM is highly recommended.
• Proficient to use the latest software for presenting a range of graphics for the client’s Website, Logo, Banner, Brochure, and Graphic designs.
• To perform keyword research and analysis for the company as well as clients. Should be very proficient with online keyword analysis tools like Google Keyword Planner, WordTracker, Keyword Discovery, etc.
• Experience in Lead Generation Campaigns.

Experience – 0-2 years

Education- Any graduates in any specialization.  

• But should have a full grip on computer programming, math, coding, and graphic design.
• Having good knowledge of English(R/W/S) is eligible for this post.
• Having diploma in Digital marketing is highly expected.

Positions- 2+

Salary- As per the industry standards

Responsibilities:

• Designing cloud infrastructure for scalability, performance, availability, and security.
• Involving in migrating existing applications and data to cloud platforms, designing the migration plan, assessing risks, and ensuring a smooth transition to the cloud.
• Designing and implementing security measures for cloud infrastructure.
• Optimizing cloud infrastructure costs by designing and identifying areas where costs can be reduced.

Eligibility:

• Experience in cloud computing concepts, architectures, and deployment models.
• Deep insights into AWS
• Programming languages experience, such as Java, Python, Ruby, and others.
• Proficient in designing and deploying cloud infrastructure, including computing, storage, networking, and security services.
• Involvement in cloud security principles and practices, including data protection, access control, network security, and compliance.

ABOUT US

White.Inc is a house of digitally native brands (DNBs) that is creating Instagram-first DTC brands across verticals like Cookware, Houseplants, Drinkware, Apple Gear and Luggage. We believe that to lead a better

life in today's ever changing world, we need products that are constantly evolving and contribute to our busy lives. To bring to life such category disrupting brands, we have partnered with the world’s leading product

design company to create products that are crave-worthy and address the needs of a new generation of Indian consumers.

Started by people with a decade+ experience in the e-commerce and D2C sectors, the founders have developed 2000+ products across multiple categories and scaled global brands in India such as RhinoShield & PopSockets. Leveraging on their expertise in driving growth, product development, supply chain, technology and access to global markets, White Inc is poised to deliver products that inspire and excite our consumer base.

We are rapidly growing and looking for someone who is as excited as us to be a part of this growth journey. If you love start ups, a really fast paced environment with lots of action and the opportunity to create India's new gen disruptive brands, then click away and get set to propel your career to greater heights.

We are looking for a senior copywriter with working experience creating content across a range of channels to join our in-house marketing team.

The Role

We are looking for a Senior Copywriter with excellent writing and research skills to develop exciting brand campaigns, out of the box ideas and strategies for our in-house brands. As part of this role, you will be

responsible for producing creative content across several channels (including social media, website, landing pages and digital ads), working closely with the design and media teams to brainstorm on ideas and develop messaging. We are looking for a candidate who is a quick learner, has a versatile writing style, can work comfortably in a collaborative environment and has a good understanding of social media and other marketing platforms.

If this sounds like you, please submit your portfolio along with your application to help us get a sense of your best work.

Responsibilities

• Execution and on-time delivery of high quality creative copy for brands across the lifestyle and consumer electronic sectors.

• Collaborate with the design and marketing teams to develop content for a range of marketing and communications materials.

• Write compelling content across all marketing channels, including website copy, video scripts, digital, print ads, and packaging. Craft copy for product stories, product guides, social media and digital marketing.

• Develop high-engagement social media content that reflects the brand tone of voice and grows audiences.

• Continually raise the bar on creativity, and drive the creation of original concepts that result in effective campaigns.

• Ensure that the brand voice and tonality is adhered to across all content that is put out across brands.

• Working with Graphic Designers and marketing teams to ensure that the copy fits the needs of the project/campaign

• Present copy concepts to internal stakeholders, and participate in the ideation process.

• Edit and proofread all copy before it goes live.

• Utilise data driven marketing insights given by the performance marketing team to guide all copy decisions.

• Thrive in a fast-paced, collaborative environment with a high-volume workload often requiring short turnaround times.

Qualifications

• Candidates from agency backgrounds preferred with experience working on brand campaigns

• Excellent writing, editing and proofreading skills

• Knowledge of online content strategy and creation

• Ability to communicate, present and influence key stakeholders at all levels of an organization.

• Full awareness of creative processes and techniques – including digital platforms

• Strong interpersonal and communication skills to be able to manage brands and vendors with finesse under a high pressure environment

• Working knowledge in brand management, social media content, digital marketing and marketing strategy

• Knowledge of editorial guidelines and style of writing for social media networks, online ad platforms

• Able to manage tight deadlines through excellent time management and organisation skills

• Highly self motivated and able to work well within a team

• Uses qualitative and quantitative analysis to guide content decisions

Job Details:-

Designation - Windows Developer

Urgently required. (NP of maximum 15 days)

Location:- Mumbai

Minimum Experience:- 2-4 years

Package Offered:- Rs.4,00,000/- to Rs.7,00,000/- lpa.

Strong experience in building desktop applications with a good knowledge of C# and WPF

The ideal candidate will be familiar with the full software design life cycle. They should have experience in designing, coding, testing and consistently managing windows applications They should be comfortable coding in several languages and have an ability to test code to maintain high-quality code.

Windows Developer (C# WPF) Job Description: -

Responsibilities

• Design, code, test and manage various applications
• Collaborate with engineering team and product team to establish best products
• Follow outlined standards of quality related to code and systems with BitBucket
• Develop automated tests and conduct performance tuning

Requirements

• Bachelor's degree in Computer Science or relevant field
• Experience working with .NET or relevant experiences
• Experience developing web-based applications in C# WPF, ASP.net, HTML, JavaScript, VBScript/ASP, or .NET
• Strong experience in building desktop applications and good exposure on latest technologies like Electron, AWS
• Strong experience in cross platform application development like Electron
• Experience working with .Net and knowledge of practices and procedures for full software design life cycle
• Experience working in agile development environment

Our client is a World’s #1 Co-Op and Collaborative Marketing Platform,looking for a Senior UX designer to join the Product Experience team assisting in research, design, and development of an innovative user-need based, engaging, and intuitive online SaaS platform. Work with real customers of the SaaS platform to better the design and advocate for users’ needs.

Key Attributes you'd need to possess:

• Problem Solver - Quick on your feet, some problems require creative solutions. Communicating those with peers and clients effectively, for presentations and walk through as well as support on client calls if needed.

• Team Player- Builds strong partnerships with product & engineering teams, and understands how to handle creative differences between teams and stakeholders to manage consistency at a brand level.

• User-Driven - Advocate for the user and get them the best experience driven by design. We believe in data, the numbers don’t lie! Using data to back design decisions get you extra points! 

• Business Acumen- Should be willing to learn and understand complex business challenges, and formulate solutions to solve the problems effectively. Someone who makes intelligent decisions - work effectively, plan better, and formulate solutions that can deliver returns.

Typical work week look like:

• Research- Conducting user research, client interviews, and usability testing to understand user needs; studying data patterns that highlight these using prospecting tools for performing Client-need Analysis, track their pain-points to develop a reach-out strategy.

• Ideation and Brainstorming- Brainstorming and designing new features for our SaaS platform based on research, tech requirements, and feature requests. Lots of white-boarding, paper scribbles, and ideas!

• Dev Support- Communicating with web developers, including providing input on any needed digital enhancements

• Manage the Brand Guidelines and Visuals- Designing and managing the information architecture for the marketing website and product, drafting information flows and designing wireframes, mockups and prototypes. Branding and Illustrations for OnlineSales.ai and its marketing website or any events the company will be showcased in.

Our ideal candidate should have:

• 4+ years of work experience in designing digital products or experiences

• Relevant Degree/Diploma or experience/certification in Product or Experience design

• Great understanding of user-centric design, responsive design and designing for web

• Good communication skills

• Software skills - Adobe CC or similar. Any tool you are comfortable with to design and prototype.

• Any experience in digital marketing is a plus.

• Good to have knowledge of CSS, HTML - we work hand in hand with developers.
  
  Thanks
  Anamika

• Technical Guidance: You will provide technical leadership to a team of excellent software engineers; this requires that you have the technical depth to make complex design decisions and the hands-on ability to lead by example.
• Execution and Delivery: You will be expected to instill and follow good software development practices and ensure timely delivery of high-quality products. You should be familiar with agile practices as well as be able to adapt these to the needs of the business, with a constant focus on product quality.
• Team management : You will be responsible for hiring and mentoring your team; helping individuals grow in their careers, having constant dialogue about their aspirations and sharing prompt, clear and actionable feedback about performance.

• Technical depth: You have the strong technical competence required to gain credibility. Ability to architect, design and code yourself. Technical experience in building and operating web-based applications. Deep understanding of all layers of the web-stack work (from the client interface to the database.) Knowledge of multiple technology stacks/languages/tools and their pros/cons.
• Execution ability: Focus on delivering products in a timely manner with high quality. Familiarity with multiple software development practices and tools, and the proven ability to adapt, champion and institute good practices and tools.
• You must have a degree in Computer Science or a related field. Strong understanding of object- oriented programming, concurrency and fundamentals of computer-science.
• Total of 9+ years’ experience building cutting edge products. Deep experience in building very large scale applications and 2 + years’ experience in team management.
• Strong problem solving skills, data structures and algorithms.

About Company:

About Job:
As a MEAN stack developer, you should be comfortable around both front-end and back-end coding languages, development frameworks, and third-party libraries. You should also be a team player with a knack for visual design and utility.

We want a team member who strives to develop a first-class codebase using Angular best practices.

• Write effective, scalable code
• Develop front-end and back-end components to improve responsiveness and overall performance
• Integrate user-facing elements into applications
• Test and debug programs
• Improve functionality of existing systems
• Implement security and data protection solutions
• Assess and prioritize feature requests
• Coordinate with internal teams to understand user requirements and provide technical solutions

• BSc/BE/BTech/ME/MTech/MCA/MCS in Computer Science, Engineering or a related field
• Must have work experience on MongoDB, Expressjs, AngularJs, NodeJS.
• Must have work experience as a React or Angular (Front-end) and Node JS (Back-end) developer. Good to have a working knowledge of NestJS,
• Strong expertise with HTML, CSS, and writing cross-browser compatible code.
• Good understanding of AJAX and JavaScript DOM manipulation Techniques
• Experience with RESTful services
• Hands-on and implements complex Angular modules
• Able to implement automated testing platforms and unit tests
• Understanding of fundamental design principles behind a scalable application
• Proficient understanding of code versioning tools (Git)
• Critical thinker and problem-solving skills
• Team player
• Good time-management skills
• Great interpersonal and communication skills

We require District Sales Manager for the Khurda District to carry out the sales activity, and the incumbent should be compatible to carry out the following activities. The candidate must be male, belonging to the respective district and having a sound knowledge about the area, district and block. He must have at least 4 years of experience with FMCG/Retail/Insurance sectors. 

• To appoint Block Sales Manager in all their blocks coming under their Districts.
• To create a super stock point in their district headquarters.
• To manage Sales operations in the assigned district to achieve revenue goals.
• To supervise sales team members on daily basis and provide guidance whenever needed.
• To identify skill gaps and conduct training to the sales team.
• To work with the team to implement new sales techniques to obtain profits.
• To assist in employee recruitment, promotion, retention and termination activities.
• To conduct employee performance evaluation and provide feedback for improvements.
• To contact potential customers and identify new business opportunities.
• To stay abreast of customer needs, market trends and competitors.
• To maintain clear and complete sales reports for management review.
• To build strong relationships with customers for business growth.
• To analyze sales performances and recommend improvements.
• To ensure that the sales team follows company policies and procedures at all times.
• To develop promotional programs to increase sales and revenue.
• To plan and coordinate sales activities for assigned projects.
• To provide outstanding services and ensure customer satisfaction.