Customer Service Executive (Chat/Email Process)

Position: Senior Project Associate= 01

Essential Qualification:

(i) Master’s Degree in Natural or Agricultural Sciences/ MVSc or bachelor’s degree in Engineering or Technology or Medicine from a recognized University or equivalent

and

(ii) Four year’s experience in Research and Development in industrial and Academic Institutions or Science and Technology Organisations and Scientific activities and services

OR

Doctoral Degree in Science/ Engineering/ Technology/ Pharma/ MD/ MS from a recognized University or equivalent

Desirable Qualification: Full stack developer with demonstrable experience in working with different operating systems, Programming Languages (Shell Scripts, Python, C, MySQL, MariaDB, SQLite, HTML, PHP), Database Server (MySQL, OpenLDAP), Apache and NGINX Web Server, hands-on experience with application performance indicators like red metrics etc and Unity3D. Experience in React Native, online mentoring and content creation. Machine learning and evolutionary biology knowledge will be an added advantage. Previous experience in game development is highly desirable.

Upper Age limit (years) - 40

Monthly Emoluments: 42,000/- +HRA

Deadline for application - 22-Apr-2024

About the Organisation:

Our client works in the area of skilling and livelihoods for underserved youth. This is a pioneering program with a strong PPP model, an agency-led approach to livelihoods and a vision of socio-economic transformation. They are run through a public-private partnership that empowers the Government, Corporates, NGOs and Citizens to work together towards changing lives. The provision of location and capital expenditure for the centres is taken care of by the Government. Corporates contribute through CSR funds to provide operational expenses. NGOs come on board to provide various skilling courses to the youth. With penetration in more than 400 of the 500 odd slum communities of Pune, the program has now expanded to other cities viz. PCMC, Dombivali, Aurangabad and also States viz. Delhi, Odisha,Hyderabad and upcoming in Ambivli.

About the role:

The CIO will work closely with the Program teams to fully understand the program landscape and implement technology and data solutions.

Your role to supplement the Organisational goals:

Develop a technology and data roadmap in line with the operational strategy and growth plan of the

organisation and in alignment with the Mission Cell, MEL (Monitoring, Evaluation and Learning)

framework and Programme Operations Team. (Timeline: Sep 2023)

Ensure that all key programs can be mapped onto common parameters and measures.

Create an overall technology and data architecture that outlines and connects key technology components.

Identify the processes/systems that need to be digitised/ created for enabling scale,including appropriate solutions.

Develop tools and processes for data collection, analysis and management within LCF

Monitor changes or advancements in technology to discover ways the company can gain competitive advantage (ongoing basis).

ERP System

Maintain and when required, develop, the existing ERP system. (Timeline: ongoing)

Develop and implement the next version of the organization’s ERP system including reports/

dashboards. (Timeline: Sep 2023 for finalization of BRD and initiation of development)

Support with, and track, adoption across the organization

Partnerships

Identify and engage with technology partner(s) to design and implement the solutions for

effective program and data management. (varying timelines as per solution)

Establish partnerships with IT providers

Infrastructure

Oversee the technological infrastructure (networks and computer systems) in the organization

to ensure optimal performance

Establish a process for and approve, purchases of technological equipment and software

Security

Analyze the costs, value and risks of various aspects of IT implementation to advise

management and suggest actions

Data Management and Analytics

Design automated reporting formats for reporting to key stakeholders such as Government,

donors and board of directors.)

Analyse, synthesize, and produce key insights from the data that can inform the approach and

design improvisations in the program

Data and knowledge management

Lead the overall knowledge management system for the organization and enable data to be available on cloud with clear protocol for sharing and storage, such that security and confidentiality are assured.

Finalization of Data Protection and Management Policy, training of relevant team members, implementation and compliance tracking.

Who we are looking for:

● Education : Masters in Information Technology

● Experience: Minimum 15+ years of experience

● IT skills – familiarity with modern databases and IT systems.

● Analytical skills

● Problem-solving skills

● Partnership management

● Communication skills – must have an excellent verbal and written communication skills.

● High social intelligence : able to engage teams, create relationships of trust with stakeholders.

● Able to reflect, empathetic and a good listener.

● Experience in Need Identification, Project Management, Stakeholder Management

● Ability to manage multiple projects and stay on deadline.

● Proficiency in Microsoft Office programs, including Word, Excel and PowerPoint

Looking for a Senior Java Developer | Bangalore to join a team of rockstar developers. The candidate should have a minimum of 8+ years. of experience in Java.

There are multiple openings. If you're looking for career growth & and a chance to work with the top 0.1% of developers in the industry, this one is for you! You will report to IIT'ans/BITS grads with 10+ years of development experience and work with F500 companies (our customers).

Company Background - CodeVyasa is a Software product engineering and Development company that helps Early-stage and mid-market Product companies with IT Consulting, App Development, and On-demand Tech Resources. Our Journey over the last 3 years has been nothing short of a roller-coaster. Along our way, we've won some of the most prestigious awards while driving immense value to our customers & and employees. Here's the link to our website (codevyasa.com). To give you a sense of our growth rate, we've added 70+ employees in the last 6 weeks and expect another 125+ by the end of Q1 2024.

Requirements:

• Bachelor's degree in Computer Science, Information Technology, or related field (or equivalent experience).
• Minimum of 6 years of experience as a Java Developer
• Aptitude for learning new technologies quickly.
• Good problem-solving and analytical skills.

What We Offer:

Glassdoor rating of 4.8, indicating high employee satisfaction.

Free healthcare benefits.

Strong focus on upskilling and professional development opportunities.

Diverse and inclusive work environment.

Competitive compensation and benefits package.

Emphasis on maintaining a healthy work-life balance.

https://www.ynos.in/" target="_blank">YNOS is a next-generation funded startup founded by IIT Madras faculty and incubated at IIT Madras Incubation Cell. It is a digital platform for Entrepreneurs, Investors, Innovators and Eco-system enablers, providing actionable insights on the startup and investment landscape in India. We are passionate about solving tough problems using technology and data, making a difference

The Opening
We are presently seeking for our next enthusiastic, talented, and driven Python Backend Engineer to start right away. We'd want you to

• Be excited about building a next-generation intelligence platform
• Possess a can-do attitude and be open to new challenges
• Value working with a great team - self-assured, creative, and insightful individuals who work together to achieve amazing things
• Be willing to explore, learn, and contribute new ideas to the platform, thereby improving it
• Be high on self-belief and enthusiasm to work in a startup culture - small team, fast-paced work environment

As the Python Backend Engineer in https://www.ynos.in/" target="_blank">YNOS, you will

• Create reusable optimised code and libraries
• Deploy task management systems and automate routine tasks
• Build performant apps that adhere to the best practices, therefore increasing latency, performance, and scalability
• Improve the existing codebase while reducing technical debt
• Take charge of all elements of the application, including architecture, quality, and efficiency

• Proficient understanding of Python language
• Expertise in developing web apps and APIs using Python frameworks like Flask with an overall grasp of client-server interactions
• Familiarity with task management systems and process automation
• Comfortable with using Command Line and Linux systems
• Experience and understanding of version control systems like git, svn, etc
• Knowledge of NoSQL databases such as MongoDB

Good to have

• Expertise in other backend frameworks viz. Django, NodeJS, Go, Rust etc
• Knowledge of data-modelling, data-wrangling & data-mining techniques
• Experience with data visualisation tools & libraries such as Plotly, Seaborn etc
• Exposure to Statistical and Machine Learning (ML) techniques, particularly in the field of Natural Language Processing (NLP)
• Familiarity with front-end tools & frameworks such as HTML, CSS, JS, React, Vue, and others

Work location, Job type & Salary

• Our office is located at https://respark.iitm.ac.in/" target="_blank">IIT Madras Research Park, Chennai, Tamil Nadu, surrounded by the beautiful IITM Campus!
• This is a full-time position and we’d like you to relocate to Chennai
• Expected salary range ₹6L - ₹8L per annum

What you need to have:

Job brief

• As part of the product team, build the product vision and execute on the prioritized roadmap for your product area
• Work with engineers and designers to ship features and product improvements
• Seek product ideas and feedback from stakeholders, gather requirements, write specifications, and help shape wireframes and workflows
• Define clear and well-scoped requirement documents that are easily understood by technical and non-technical audiences
• Participate in user research initiatives with the design and user research teams to understand customer problems and identify and iterate on solutions
• Collaborate with internal Business and Marketing stakeholders to formulate problem statements, develop launch strategy, and create product messaging and training

Requirements

• Should have built a customer app with more then 100000+ downloads
• At least 4+ years of experience working as a product manager, ideally working on consumer-facing, large-scale products
• Analytical and data-informed, you love digging into the data to understand nuances, and define & measure success on every project. SQL skills are a plus
• if worked in healthcare
• Experience as a product manager working with distributed teams is desired
• A fast learner, comfortable teaching yourself new skills, and thrive in a complex and fast-paced environment
• CTC – 10-40 LPA
• ESOPs

Mode of interview – Google Meet

Location – Bangalore

Work Mode - WFH