
Customer Service Executive (Chat/Email Process)
Position – Customer Service Executive (Chat/Email Process)
As a Customer Service Executive (Chat/Email), you will be responsible for providing excellent customer service and support. The ideal candidate will have strong communication skills, be able to work independently, and have a positive attitude. If you have a passion for helping others and providing exceptional customer service, we want to hear from you!
Customer Service Executive Duties:
· Respond promptly and professionally to customer inquiries received through email and chat platforms.
· Provide accurate information and support to customers, addressing their concerns and resolving any issues they may have.
· Maintain a high level of customer satisfaction by delivering exceptional service and exceeding customer expectations.
· Ensure timely and effective follow-up on customer queries and escalations to ensure satisfactory resolution.
· Demonstrate strong written communication skills, including proper grammar, punctuation, and attention to detail.
· Maintain a thorough understanding of company products, services, policies, and procedures to provide accurate and up-to-date information to customers.
· Collaborate with internal teams to resolve customer issues and improve overall customer experience.
· Meet or exceed productivity and quality standards set for the role.
· Maintain customer data and records accurately in the designated systems.
Candidate Qualifications & Skill Requirements
· Candidate should ideally have 2 - 5 years of experience in the similar profile
· Graduate (Any)
· Previous experience in customer service or a similar role is preferred.
· Strong written communication skills in English, including excellent grammar, punctuation, and spelling.
· Proficiency in typing with a high level of accuracy and speed.
· Ability to multi-task and effectively manage time in a fast-paced environment.
· Good problem-solving skills and the ability to think critically.
· Excellent interpersonal skills with a customer-centric approach.
· Proficiency in using computers and knowledge of email and chat platforms.

About Burgundy Hospitality pvt ltd
About
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Job Title : Azure DevOps Engineer
Experience Required : 7+ Years
Work Mode : Remote / Hybrid
Location : Remote
Notice Period : Immediate Joiners / Serving Candidates (within 20 days only)
Interview Mode : Face-to-Face or Virtual
Open Positions : 2
Job Description :
We are seeking an experienced Azure DevOps Engineer with 7+ years of relevant experience in DevOps practices, especially around Azure infrastructure, deployment automation, and CI/CD pipeline management. The ideal candidate should have hands-on expertise with Azure DevOps, GitHub, YAML, and Azure services, along with solid communication and coordination capabilities.
Mandatory Skills : Azure DevOps, GitHub Actions, YAML, Bicep, Azure services (App Gateway, WAF, NSG, CosmosDB, Storage Accounts), Unix scripting, and Azure Fundamentals certification.
Key Responsibilities :
- Manage deployments for Dynamics 365 and proxy applications
- Run and maintain ADO pipelines and GitHub Actions
- Ensure proper status updates on ADO Boards and deployed work items
- Coordinate with QA teams to execute smoke testing post-deployment
- Communicate deployment progress across team channels effectively
- Monitor deployment cycles, approval gates, logs, and alerts
- Ensure smooth integration of infrastructure and DevOps practices
Mandatory Skills :
- Minimum 7+ years in DevOps, with strong experience in Azure DevOps (ADO).
- Proven expertise in building pipelines using Azure DevOps and GitHub.
- Proficiency in Bicep, YAML scripting, and Azure Infrastructure-as-Code (IaC).
- Hands-on with Azure services like :
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- Experience in managing large enterprise-scale deployments.
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Upraised
At Upraised, we are focused on helping professionals bridge the employability gap, so they can realize their dream job. We are a seed-stage company founded by Mona Gandhi and backed by angels like Kunal Shah & Vijay Shekhar Sharma and investors like Lightspeed India and South Park Commons from Silicon Valley.
Job Description
Video Editor Intern
As part of your day-to-day operations, you will be required to coordinate with several stakeholders & solve multi-dimensional problems.
We’d love to chat with you if you think you possess the skills for this role:
- Have enthusiasm and are up-to-date about interactions on social media, top-trends and engaging content.
- Create an initial proposed storyboard draft or line up of the video to present and receive approval before beginning to edit the video.
- Improve video and sound quality using various video/audio software.
- Edit video to include packaging, stock shots, music, graphics, dialogues, sound clips, and other important aspects of the project as required.
- Ensure the correct formatting and presentation for finalized videos.
- Experiment with styles and techniques including the design of graphic elements.
- Create graphical packaging of the sessions/video, teaser/trailer and tutorials.
- Create the polished final cut before making the video live.
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- Operate computer editing software (Adobe Premiere Pro, After Effects and their plugins) used for video media and effects.
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You will work alongside a mission-driven team of growth marketers, designers, engineers & product managers.


We are hiring Magento Architect.
Experience - 10 - 15 years
Location - Ahmedabad, Gujarat.
5 Days working
Should have Good command in English.
Responsibilities:
- Minimum 5 to 7 years of experience in Magento Development
- Proficient in PHP/MySql
- Experience on Magento Enterprise & Magento 2.0
- Familiar with technologies including XML, web services, JQuery
- To develop high-end web applications
- To research and implement new technologies
- Working knowledge of shopping cart development with shipping, and Payment Gateway Integration for E-commerce websites
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- Experience in API Integration with 3rd party ERP systems, 3rd party services
- Should have technical bent of mind
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• DevOps/Build and Release Engineer with maturity to help, define and automate the processes.
• Work, configure, install, manage, on source control tools like AWS Codecommit / GitHub / BitBucket.
• Automate implementation/deployment of code in the cloud-based infrastructure (AWS Preferred).
• Setup monitoring of infrastructure and applications with alerting frameworks
Requirements:
• Able to code in Python.
• Extensive experience with building and supporting Docker and Kubernetes in
production.
• Understand AWS (Amazon Web Services) and be able to jump right into our
environment.
• Security Clearance will be required.
• Lambda used in conjunction with S3, CloudTrail and EC2.
• CloudFormation (Infrastructure as code)
• CloudWatch and CloudTrail
• Version Control (SVN, Git, Artifactory, Bit bucket)
• CI/CD (Jenkins or similar)
• Docker Compose or other orchestration tools
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Please send your CV at priyanka.sharma @ neotas.com
Neotas.com

● Strong technical concepts, working knowledge on Scripting languages like javascript, frontend like Angular is preferred.
● Ability to understand product from Customer’s point of view to design / develop product feature.
● Should have some years of experience in Techno - Managerial role
● Experience with product based companies is preferable


Founded in 2000 by serial entrepreneurs who hailed from IIT Delhi. We are India’s one of the leading certification training providers, also awarded the ' Most Innovative Indian IT Company’ award by NASSCOM in 2004 . We are one of the first in the industry to launch online training for various technologies.
Job Description
We are looking for a fullstack developer who is proficient with React.js and nodejs. Your primary focus will be on developing user interface components, RESTful APIs and implementing them following well-known React.js workflows (such as Flux or Redux) and nodejs. You will ensure that these components and the overall application are robust and easy to maintain. You will coordinate with the rest of the team working on different layers of the infrastructure. Therefore, a commitment to collaborative problem solving, sophisticated design, and quality product is important.
Responsibilities
Developing new user-facing features using React.js
Developing lambda services using nodejs
Building reusable components and front-end libraries for future use
Translating designs and wireframes into high quality code
Optimizing components for maximum performance across a vast array of web-
capable devices and browsers
Skills
Strong proficiency in JavaScript, including DOM manipulation and the JavaScript
object model
Thorough understanding of React.js and nodeJs and their core principles
Experience with popular React.js workflows (such as Flux or Redux)
Familiarity with newer specifications of ECMAScript
Experience with data structure libraries (e.g., Immutable.js)
Knowledge of isomorphic React is a plus
Familiarity with RESTful APIs
Knowledge of modern authorization mechanisms, such as JSON Web Token
Familiarity with modern front-end build pipelines and tools
Experience with common front-end development tools such as Babel, Webpack,
NPM, etc.
Ability to understand business requirements and translate them into technical
requirements
A knack for benchmarking and optimization
Familiarity with code versioning tools such as Git, SVN and CodeCommit
Bachelor's degree in Computer Science, Software Engineering or related field
Any cloud certification such as AWS Certified Developer would be a plus
- Design/Execute test cases (manual & automated) and analyze results, cross-browser / cross-device
- Test REST APIs using Postman, automation scripts.
- Review and analyze system specifications
- Create logs to document testing phases and defects
- Report bugs and errors to development teams
- Manage bug and support queues for internal customers
- Help troubleshoot issues with strong analytical and problem-solving skills
- Conduct post-release/ post-implementation testing
- Work with cross-functional teams to ensure quality throughout the software development lifecycle
Requirements:
- Proven experience as an automated QA tester is a plus
- Proven work experience in software quality assurance
- Experience in Selenium Framework Creation/Maintenance with Java or any other automation tool apart from Selenium is a plus
- QA experience in Android / iOS apps
- Experience testing API/REST services
- Experienced with test case creation and execution to cover Functional, Regression, Integration, and E2E testing.
- Familiarity with Agile frameworks and regression testing
- Knowledge of using NoSQL/SQL, JMeter, Selenium
- Experience working in an Agile/Scrum development process
- Working knowledge of test management software (e.g. Jira, qTest, QC, QA tech, Bugzilla)
- Experience with performance and/or security testing is a plus
- Analytical mind and problem-solving aptitude
- Payments, Payment Gateway, Fintech, Ecommerce domain knowledge - preferred
- Responsible for independently managing all day-to-day payroll activities including coordination with the key internal teams as well as external payroll vendor to ensure an accurate and timely payroll on a periodical basis.
- Responsible for interfacing within the company and outside in all matters related to HR
- Handling end to end Onboarding & Exit of employees
- Preparing & updating employee records relating to hiring, confirmation, transferring, termination, etc
- Responsible for accurate and timely payment of applicable taxes and filing of related returns. Eg. EPF, ESI, PT, TDS, etc.
- Ensure all labor laws compliances are fully complied with and reports are updated at all times.
- Ensure timely input to the Banking/Finance team towards disbursement of salaries.
- Handle all labor law compliances and notices.
- Manage Employee Benefit programs and ensure timely disbursement of benefits.
- Manage the generation of actuarial reports such as gratuity, leave encashment, etc
- Responsible for providing necessary information and explanations for internal and external audits.
- Respond to employee inquiries on payroll issues or concerns.
- Maintain confidentiality of payroll operations and data at all times.
- Preparation of MIS reports
- Preparation of all kinds of HR reports and documents required
- Handling employee grievances and complaints
- Other requirements and assignments as needed
Required Candidate profile:
- Education: Post-Graduate, MBA HR
- At least 5 years of end to end payroll experience
- Excellent written and spoken English
- Able to work under pressure, meet deadlines and adapt constantly to change.
- Good time management skills
- Excellent attention to detail
- Strong interpersonal skills and ability to handle employee queries.
- Ability to communicate well with all the stakeholders
- Ability to be the interface between the employees and the organization
- Able to communicate well within the organization and be the interface for the organization outside
- Develop graphics and layouts for banners, presentations, whitepapers, case studies, newsletters/emails, social
media posts, infographics etc.
- Develop graphics and layouts for websites and landing pages.
- Conceptualize visuals based on requirements.
- Deliver high quality work.
- Well versed with design software - photoshop, Illustrator, InDesign, Dreamweaver etc.
- Out of the box creative thinking
- Work closely with Web Developers, Marketing and Sales Team.
Experience - 6 months to 2 years
Candidate applying for Full time Shift timings – (9 ½ Hours) 6:30pm onwards ; Fixed Sat-Sun off
Job Location- City Vista, Kharadi
Cab Facility is Provided.

