Customer Service Executive (Chat/Email Process)
Position – Customer Service Executive (Chat/Email Process)
As a Customer Service Executive (Chat/Email), you will be responsible for providing excellent customer service and support. The ideal candidate will have strong communication skills, be able to work independently, and have a positive attitude. If you have a passion for helping others and providing exceptional customer service, we want to hear from you!
Customer Service Executive Duties:
· Respond promptly and professionally to customer inquiries received through email and chat platforms.
· Provide accurate information and support to customers, addressing their concerns and resolving any issues they may have.
· Maintain a high level of customer satisfaction by delivering exceptional service and exceeding customer expectations.
· Ensure timely and effective follow-up on customer queries and escalations to ensure satisfactory resolution.
· Demonstrate strong written communication skills, including proper grammar, punctuation, and attention to detail.
· Maintain a thorough understanding of company products, services, policies, and procedures to provide accurate and up-to-date information to customers.
· Collaborate with internal teams to resolve customer issues and improve overall customer experience.
· Meet or exceed productivity and quality standards set for the role.
· Maintain customer data and records accurately in the designated systems.
Candidate Qualifications & Skill Requirements
· Candidate should ideally have 2 - 5 years of experience in the similar profile
· Graduate (Any)
· Previous experience in customer service or a similar role is preferred.
· Strong written communication skills in English, including excellent grammar, punctuation, and spelling.
· Proficiency in typing with a high level of accuracy and speed.
· Ability to multi-task and effectively manage time in a fast-paced environment.
· Good problem-solving skills and the ability to think critically.
· Excellent interpersonal skills with a customer-centric approach.
· Proficiency in using computers and knowledge of email and chat platforms.
Shubham Vishwakarma
Full Stack Developer - Averlon
About Burgundy Hospitality pvt ltd
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Job Description:
Job Title: Client Success Executive (FEMALE)
Job Summary:
A Customer Success Executive is responsible for ensuring that International & Domestics Clients have a positive experience with a company’s product or services, from onboarding through ongoing support and retention. This role focuses on building strong relationships, helping clients achieve their goals, and maximizing their satisfaction and loyalty.
Key Responsibilities:
· Assist with new International & Domestic Client onboarding and documentation, ensuring a smooth introduction to our services.
· Serve as the primary point of contact for client queries, providing timely and accurate support.
· Handle client inquiries, complaints, and special requests with a solutions-focused approach.
· Track customer satisfaction metrics and contribute to strategies for improving customer experience and retention.
· Build and maintain strong relationships with customers, understanding their business needs and proactively addressing challenges.
Requirements:
· 1-3 years of experience in customer success, client servicing, or account management (preferably in travel, luxury, or service-based industries).
· Excellent verbal and written communication skills in English; additional languages are a plus.
· Familiarity with CRM systems and support ticketing tools.
Shifts:
· Day Shift: 11 am – 9 pm
6 Days Working
Rotational Week-Off
Docker
Kubernetes
Amazon Web Services (AWS)Job Description
Position - SRE developer / DevOps Engineer
Location - Mumbai
Experience- 3- 10 years
About HaystackAnalytics:
HaystackAnalytics is a company working in deep technology of genomics, computing and data science for creating the first of its kind clinical reporting engine in Healthcare. We are a new but well funded company with a tremendous amount of pedigree in the team (IIT Founders, IIT & IIM core team). Some of the technologies we have created are a global first in infectious disease and chronic diagnostics. As a product company creating a huge amount of IP, our Technology and R&D team are our crown jewels. With early success of our products in India, we are now expanding to take our products to international shores.
Inviting Passionate Engineers to join a new age enterprise:
At HaystackAnalytics, we rely on our dynamic team of engineers to solve the many challenges and puzzles that come with our rapidly evolving stack that deals with Healthcare and Genomics.
We’re looking for full stack engineers who are passionate problem solvers, ready to work with new technologies and architectures in a forward-thinking organization that’s always pushing boundaries. Here, you will take complete, end-to-end ownership of projects across the entire stack.
Our ideal candidate has experience building enterprise products and has understanding and experience of working with new age front end technologies, web frameworks, APIs, databases, distributed computing,back end languages, caching, security, message based architectures et al.
You’ll be joining a small team working at the forefront of new technology, solving the challenges that impact both the front end and back end architecture, and ultimately, delivering amazing global user experiences.
Objectives of this Role:
- Work across the full stack, building highly scalable distributed solutions that enable positive user experiences and measurable business growth
- Ideate and develop new product features in collaboration with domain experts in healthcare and genomics
- Develop state of the art enterprise standard front-end and backend services
- Develop cloud platform services based on container orchestration platform
- Continuously embrace automation for repetitive tasks
- Ensure application performance, uptime, and scale, maintaining high standards of code quality by using clean coding principles and solid design patterns
- Build robust tech modules that are Unit Testable, Automating recurring tasks and processes
- Engage effectively with team members and collaborate to upskill and unblock each other
Frontend Skills
- HTML 5
- CSS framework ( LESS/ SASS )
- Es6 / Typescript
- Electron app / TAURI
- Component library ( Webcomponents / radix / material )
- CSS ( tailwind)
- State management --> Redux / Zustand / Recoil
- Build tools - > (webpack/vite/Parcel/turborepo)
- Frameworks -- > Next JS /
- Design patterns
- Test Automation Frameworks (cypress playwright etc )
- Functional Programming concepts
- Scripting ( bash , python )
Backend Skills
- Node / Deno / bun - Express / NEST JS
- Language : Typescript / Python / Rust /
- REST / GRAPHQL
- SOLID Design Principles
- Storage (mongodb/ Object Storage / postgres )
- Caching ( Redis / In memory Data grid )
- Pub sub (KAFKA / SQS / SNS / Event bridge / RabbitMQ)
- Container Technology ( Docker / Kubernetes )
- Cloud ( azure , aws , openshift )
- GITOPS
- Automation ( terraform , Serverless )
Other Skills
- Innovation and thought leadership
- UI - UX design skills
- Interest in learning new tools, languages, workflows, and philosophies to grow
- Communication
Java
Spring BootJava Developer – Job Description Wissen Technology is now hiring for a Java Developer - Bangalore/Mumbai with hands-on experience in Core Java, algorithms, data structures, multithreading and SQL. We are solving complex technical problems in the industry and need talented software engineers to join our mission and be a part of a global software development team. A brilliant opportunity to become a part of a highly motivated and expert team which has made a mark as a high-end technical consulting. Required Skills: • Exp. - 3 to 8 years. • Experience in Core Java and Spring Boot. • Extensive experience in developing enterprise-scale applications and systems. Should possess good architectural knowledge and be aware of enterprise application design patterns. • Should have the ability to analyze, design, develop and test complex, low-latency client facing applications. • Good development experience with RDBMS. • Good knowledge of multi-threading and high-performance server-side development. • Basic working knowledge of Unix/Linux. • Excellent problem solving and coding skills. • Strong interpersonal, communication and analytical skills. • Should have the ability to express their design ideas and thoughts. About Wissen Technology: Wissen Technology is a niche global consulting and solutions company that brings unparalleled domain expertise in Banking and Finance, Telecom and Startups. Wissen Technology is a part of Wissen Group and was established in the year 2015. Wissen has offices in the US, India, UK, Australia, Mexico, and Canada, with best-in-class infrastructure and development facilities. Wissen has successfully delivered projects worth $1 Billion for more than 25 of the Fortune 500 companies. The Wissen Group overall includes more than 4000 highly skilled professionals. Wissen Technology provides exceptional value in mission critical projects for its clients, through thought leadership, ownership, and assured on-time deliveries that are always ‘first time right’. Our team consists of 1200+ highly skilled professionals, with leadership and senior management executives who have graduated from Ivy League Universities like Wharton, MIT, IITs, IIMs, and NITs and with rich work experience in some of the biggest companies in the world. Wissen Technology offers an array of services including Application Development, Artificial Intelligence & Machine Learning, Big Data & Analytics, Visualization & Business Intelligence, Robotic Process Automation, Cloud, Mobility, Agile & DevOps, Quality Assurance & Test Automation. We have been certified as a Great Place to Work® for two consecutive years (2020-2022) and voted as the Top 20 AI/ML vendor by CIO Insider.
Job Title: AI & Automation, Software Specialist
Location: Pune, India
Start Date: Immediate
Job Description:
MBI/MTL Dashboard Automation Plan
- Sage Cloud → Zapier → Google Sheets → Looker Studio Pro
- P&L, VAT, aged debtors, top 10 customers report
- Logistics dashboards from Cin7 and Sage sync
- Real-time visibility for finance, operations, warehouse, and directors
- Internal setup — no external consultants
Techtron AI Content Engine
- Automate content: blogs → videos → press releases → campaign triggers
- Multilingual content across Shopify, Klaviyo, WhatsApp, QuickCEP, GA4
- Weekly publishing: 6 blogs + 12 branded videos across 30+ languages
- Tools: ChatGPT, Copy.ai, Synthesia, Canva, DeepL, SurferSEO, Zapier, Make.com
Role Requirements – AI & Automation Software Expert
This role must own and deliver:
- AI workflow and system automation (Zapier, Make.com, ChatGPT, Synthesia, Fireflies, QuickCEP)
- Automation stack across Sage, Shopify, Zoho, Cin7, Klaviyo, QuickCEP, WhatsApp
- SEO + LLMO-based content and campaign automation (SurferSEO, Google Trends)
- CRM + analytics integrations (GA4, Shopify, Looker, QuickCEP, Klaviyo)
- Dashboard logic: Sage → Google Sheets → Looker Studio Pro
- Logistics + sales + accounts + CRM + product syncing via Zapier & Cin7 export bridges
They must:
- Have deep Zapier and automation experience
- Show measurable daily/weekly output
- Work with Imran, Rao, Rizwana, Danyaal and all cross-functional teams (CRM, Content, Sales, Logistics, Accounts)
- Have proven expertise in full-stack automation across ERP, CRM, eCom, and dashboards, not just IT support
What We’re Building – Techtron 2.0 AI Sales & Operations Intelligence System
Phase 1: AI Call Logging (via Fireflies, Wildix, or Zoho Voice)
- Auto-recorded
- Transcribed
- Logged into Zoho CRM
- Summarised by AI (ChatGPT/Zia)
- Tagged with key sales outcomes
Phase 2: AI Feedback & Coaching
- AI evaluates objection handling, tone, intent, and recommends next steps
Phase 3: Nearby Lead Suggestions
- AI suggests stronger leads nearby based on traffic, fit, and intent
Phase 4: Live Dashboards
- Auto-generated via Looker Studio & Zoho Analytics
Phase 5: AI Lead Scoring & Smart Replacements
- Uses Apollo, Crunchbase, Similarweb to replace weak leads with better-fit ones
What you will do:
- Planning concepts by studying relevant information and materials
- Illustrating concepts by designing examples of art arrangement, size, type size and style
- Preparing finished art by operating necessary equipment and software
- Communicating with teams about layout and design
- Creating a wide range of graphics and layouts for product illustrations, company logos, and websites with software such as Adobe illustrator (must)
You should apply If you:
- Bachelor’s degree in graphic design or related field.
- Experience as a graphic designer or in related field.
- Demonstrable graphic design skills with a strong portfolio.
- Proficiency with required desktop publishing tools, including Adobe illustrator, Photoshop
- Understanding of marketing, production, website design, corporate identity, product packaging, advertisements, and multimedia design.
- Experience with computer-aided design.
AboutUs:
An innovative place to explore next-generation technologies for students and all techenthusiasts.
A team of highly charged dynamic individuals, a cohesive unit that has been driven with the desire totransformthewayEngineeringandSTEMeducationislookedatandaccessedaroundtheglobe.Havingthemodest of starts in the year 2012, we have grown from strength to strength, thanks to our team of highlymotivated engineers and curious learners who took it upon themselves to develop a product that couldusher in making Robotics ubiquitous. The brand SP Robotic Works strives to be the first one globally tointroducetomorrow’sgenerationstothe world of techlearning.
Today, the company has India's Largest Network of Maker Labs and is also spreading its wingsInternationally with debut in Australia. , the company introduces learners to othercutting edge fields too such as Internet of Things, Virtual Reality, Computer Vision and more etc. With an aimto reach millions of students every year across 10+ countries by 2025, the team has ensured qualityeducationtoallstudentsthroughitspersonalizedandgamifiede-learningplatformwhichsynchronizeswiththehands-onkitdevelopedbytheteamfor learningvarious technologies.
The backbone of the company is its community - that is considered the most active tech community in Indiainnovatingitswaythrough variousIndustrysectors. Withopportunitiesfor learnerstoapply theireducation in real-time, every initiative is undertaken with the aim of making learners not just become awareofcuttingedge concepts,but tomake them creatorsandarchitects of asustainablefuture!
Data Science
Machine Learning (ML)Proactively fetches information from various sources and analyzes it for a better understanding of how the business performs, and to build AI tools that automate certain processes within the company.
Roles & Responsibilities
- Develop novel computer vision/NLP algorithms
- Build large datasets that will be used to train the models
- Empirically evaluate related research works
- Train and evaluate deep learning architectures on multiple large scale datasets
- Collaborate with the rest of the research team to produce high quality research
- Manage a team of 2+ interns
Must-have skills
- 2+years of experience in building deep learning models
- Strong basics around probability and statistics, linear algebra, data structure & algorithms
- Good knowledge of classic ML algorithms (regression, SVM, PCA etc.), deep learning
- Strong programming skills
Nice to have skills
- Familiarity with pytorch
- Knowledge of SOTA techniques in NLP and Vision
Benefits
- High level of responsibility and ownership for a product impacting billions of lives.
- Extremely high-quality talent to work with. Work with a global team between US / India.
- Work from anywhere anytime!
- Best of breed industry benefits packages.
Javascript
NodeJS (Node.js)
HTML/CSS
MongoDB
PythonRejolut is among the fastest-growing and award winning Tech companies working on leading technologies namely Blockchain, Machine Learning & Artificial Intelligence, Complex mobile & Web Apps, IoT, etc.Rejolut is a venture-backed company with clients in over several countries namely Malaysia Airlines,gba global,my-earth,biomes, Dlg-hub,etc.
We are looking for Tech geeks having hands-on experience and in love with building scalable, distributed and large web/mobile products and tech solutions. He/She must be an excellent problem solver with passion to self-learn and implement web technologies (frontend + backend). He/She would be responsible for the architecture design, code review, and technology build and deployment activities of the product.
Responsibilities:-
- Own the product development from scratch.
- Architect scalable, distributed and large-scale web and mobile solutions from scratch.
- Code for fresh development and to troubleshoot and resolve issues.
- Writing reusable, testable, and efficient code.
- Creating database schemas that represent and support business processes.
- Design and implementation of low-latency, high-availability, and performant applications.
- Able to learn & implement new technology/framework/library at God Speed.
- Customer-focused, react well to changes, work with teams and be able to multitask.
- Experience and knowledge of open-source tools and frameworks, broader cutting edge technologies around server side development.
Desired Candidate Profile:-
- A Bachelor's degree in Computer Science or related field(or combined with related experience)
- Strong Expertise in Node.js/Javascript
- Hands-on experience in writing Node.js applications
- Deep knowledge of Restful APIs, Web Services, command-line programs and solid design principles.
- Knowledge of Node.js and frameworks like Express.js,Sails.js,StrongLoop, Meteor,Loopback.js, etc
- Knowledge of SQL and NoSQL database(MongoDB)
- Knowledge of tools like Docker, Git, Postman, JSdocs, etc.
- Well versed with front-end technologies - HTML5, and CSS3, AWS, GCP, Azure, Good hold on CLI command, OS
- Proficiency in multiple programming languages, both dynamic(Javascript, Python, Ruby, etc.) and strongly typed object-oriented language.
- Implementing automated testing platforms and unit tests.
- Must be a proven performer and team player that enjoys challenging assignments in a high energy, fast growing and start-up workplace.
- Good communication and interpersonal skills
Rejolut - As a Career Differentiator
- We are a young and dynamic team who are obsessed with solving futuristic and evolutionary business problems at scale with the next generation technology like blockchain, crypto and machine learning. Focuses on empowering people across the globe to be technically efficient, making advancements in technology and providing new capabilities that were previously thought impossible.
- We provide exposure to higher learning opportunities so that you can work on complex and cutting edge technology like React, React Native, Flutter, NodeJS, Python, Go, Svelte, WebAssembly. Strong expertise in blockchain and crypto technology and working with the networks like Hedera Hashgraph, Tezos, BlockApps, Algorand, Cardano.
- We maintain high end transparency with clients and employees as Visibility unlocks Efficiency and trust unlocks Visibility.
- Company is backed by two technology Co-founders, well-versed with consumer applications and their work has been downloaded millions of times and have led teams in leadership positions in companies like Samsung, Purplle, Loylty Rewardz.
Benefits :
> Health Insurance
> Work from Home
> Fast growth and more visibility into the company
> Experience to work on the latest technology
> Competitive Learning Environment with supportive co-workers
> Employee friendly HR Policies
> Paid leaves up to certain limits
> Competitive salaries & Bonuses
> Liberal working atmosphere
> Get mentored by the best in the industry
Schedule:
- Day Shift/Flexible working hours
- Monday to Friday
Android Development
Flutter
React Native|
Company Profile |
Flora2000 was established in 1999 by Mr. Rehan Yar Khan (Founder & CEO) as an online floral & gift retailer and extended its delivery services across the globe. It is the leader and pioneer of the concept of flowers and gifts in over 190 countries worldwide. Flora2000 passionately strives to be the largest premium-gifting leader with flowers, gifts, cakes being the core verticals driven by people first approach and innovation in all spheres of business. We strive to give our customers a wow experience through continuous innovation of premium products and services by using world class technology and processes. From exquisite bouquets to gift baskets to flowering planters, you are sure to find the perfect expression of your message in our online floral boutique.
We have offices in Mumbai, Europe & UAE. Please visit Flora2000.com for more information |
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The Role |
We are looking for an Android developer responsible for the development and maintenance of Hybrid applications aimed at a vast number of diverse devices. The primary focus will be the development of Android applications and their integration with back-end services. We expect the Developer will have a broad experience at Flora2000 and will play a unique role in the organization. · Write “clean”, well-designed code · Develop and deploy new features to facilitate related procedures and tools if necessary · Design and build advanced applications for the Android platform · Identify and correct bottlenecks and fix bugs · Help maintain code quality, organization, and automatization · Ensure smooth operations of web processes and infrastructure · Work on bug fixing and improving application performance. · Contribute in all phases of the development lifecycle · Follow industry best practices Create regular and ad hoc reports. |
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Requirements: Attributes, Experience |
· 4 to 7 Yrs experience. · Strong knowledge of Restful Apis · Strong knowledge of Android SDK, different versions of Android, and how to deal with different screen sizes · Good grasp of data structures and algorithms. · Familiarity with RESTful APIs to connect Android applications to back-end services · Strong knowledge of Android UI design principles, patterns, and best practices · Familiarity with cloud message APIs and push notifications · Detail-oriented, proactive and self-motivated. · Team player with ability to work effectively. |
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It all starts with an open culture and working environment with lots of transparency and freedom. Our bosses don’t sit in cabins, no one does. Our diaries are open so everyone can see what the other is doing… |
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Academics |
B.Tech / B.E. |
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Position Reports to |
Technology Head |
Data ScienceMachine Learning (ML)
R ProgrammingPython
JavascriptNodeJS (Node.js)MongoDB
Express
Follow CutshortShubham Vishwakarma
Full Stack Developer - Averlon