Customer Service Executive (Email & Chat)

The Role

You own AI systems end to end. From the speech-to-text models that turn audio into text, to the diarization that separates and identifies speakers, to the agentic layer that turns conversation into memory and action, to the observability and evaluation that keep all of it honest in production. This is a wide role by design. You will own model selection, serving, and production reliability. If you want to tune one model and ignore the system around it, this is not the role.

What You Will Own

•     Speech-to-text. Evaluate, integrate, and optimize STT models across cloud and self-hosted. Drive accuracy and cost trade-offs with ground-truth metrics.

•     Speaker diarization and identification. Push accuracy on hard, real-world, multi-speaker audio.

•     Agentic AI. Build the memory and retrieval pipeline, LLM orchestration, and the agent workflows that sit on top of captured conversation.

•     Model serving and infrastructure. Stand up and optimize self-hosted serving (vLLM, Triton class). Own latency, throughput, and cost per user.

Observability

An always-on wearable means models run in production every second, on messy real-world audio. You own the visibility into that.

•     Instrument the full audio-to-memory pipeline: STT, diarization, retrieval, and LLM calls.

•     Define and track model-quality SLOs in production: transcription drift, diarization error over time, retrieval relevance, latency, throughput, and cost per user.

•     Build dashboards and alerting so model degradation is caught before users feel it.

•     Trace failures across a distributed, always-on system using metrics, logs, and traces.

•     Close the loop. Production signals feed back into evaluation and model selection.

Evaluation

We do not ship what we cannot measure. You own the systems that prove a model is actually better, not just newer.

•     Build and own ground-truth evaluation harnesses for every model in the stack.

•     Measure with real metrics: WER for transcription, DER for diarization, Recall and F1 for retrieval and speaker identification.

•     Build and maintain labeled benchmark datasets that reflect real, messy, multi-speaker audio.

•     Run regression and A/B evaluations on every model swap, prompt change, or pipeline update. Nothing ships on a vibe.

•     Reject anecdotal proxies, single confidence scores, and cherry-picked examples as evidence of quality.

What We Are Looking For

•     3 to 5 years as an AI/ML engineer with production systems behind you. Engineering and production experience is non-negotiable.

•     Depth across the modern AI stack: LLMs, speech models, vector retrieval, model serving.

•     Strong software engineering. You write code that ships and survives contact with real users.

•     Fluency in Python and the production ML ecosystem.

•     Comfort with cloud infrastructure (GCP a plus) and containerized deployment on Kubernetes.

•     A working command of observability and evaluation. You measure first and trust metrics over intuition.

•     First-principles reasoning and metric discipline.

Nice to Have

•     Research background or publications. A strong signal, not a substitute for production work.

•     Audio and speech ML experience (STT, diarization, voice).

•     Experience self-hosting and optimizing open models.

•     Experience with LLM gateway and agent orchestration patterns.

•     Experience building eval harnesses or production model-monitoring systems.

Requirements

Agentic work is must. Audio is good to have

. Self hosting models is a must

 Experience with LLM gateway and agent orchestration is a must have

Job Title: Business Development Executive (BDE)

Experience: 1–2 Years

Employment Type: Full-time

Job Description

We are looking for a dynamic Business Development Executive (BDE) with 1–2 years of experience in IT / SaaS sales who can manage the end-to-end sales cycle and handle international markets.

Key Responsibilities

• Manage the complete sales cycle: lead generation, qualification, negotiation, pricing discussion, and deal closure
• Generate leads through bidding platforms (Upwork, Freelancer, Guru, etc.) and other sales channels
• Handle international clients and understand global business requirements
• Prepare and deliver presentations, proposals, and demos to clients
• Maintain and update sales activities using CRM tools (IT/SaaS CRM)
• Communicate effectively with clients via email, calls, and virtual meetings
• Coordinate with technical and internal teams for smooth project handover

Required Skills & Qualifications

• 1–2 years of experience in IT / SaaS sales or business development
• Strong knowledge of CRM tools and sales processes
• Experience in international market sales
• Excellent communication, negotiation, and presentation skills
• Hands-on experience with bidding portals
• Ability to close deals and achieve sales targets

Job Objective:

We are seeking an experienced Developer with a strong background in C++, CUDA programming,

and Linux to guide our development team in building cutting-edge solutions for device

integration and high-performance computing tasks. This is a hands-on leadership position that

combines technical expertise with team management skills to deliver high-quality software

products.

Primary responsibilities:

Software Development:

• Develop and maintain high-performance applications using C++ and CUDA.

• Design and implement parallel algorithms for GPUs to accelerate computational

workloads.

Performance Optimization:

• Optimize CUDA kernels for performance, scalability, and memory efficiency.

• Analyze performance bottlenecks and propose innovative solutions.

Code Review and Testing:

• Conduct code reviews to ensure adherence to coding standards and best practices.

• Develop and execute test cases to validate functionality and performance.

Collaboration:

• Work closely with the software engineering and research teams to understand

requirements and deliver robust solutions.

• Provide technical guidance and mentoring to junior team members when necessary.

Documentation:

• Write and maintain technical documentation, including design specifications and user

manuals.

Required Skills:

• C++: Strong proficiency in modern C++ (C++11/14/17/20).

• CUDA Programming: Extensive experience in developing, debugging, and optimizing

CUDA applications.

• GPU Optimization: Familiarity with memory hierarchy, shared memory, streams, and

warp-level operations in CUDA.

• Parallel Computing: Solid understanding of parallel algorithms and multi-threaded

programming.

• Mathematical and Analytical Skills: Strong foundation in linear algebra, calculus, and

numerical methods.

• Tools: Experience with debugging/profiling tools like Nsight, CUDA Memcheck, or

Data engineers:

Designing and building optimized data pipelines using cutting-edge technologies in a cloud environment to drive analytical insights.This would also include develop and maintain scalable data pipelines and builds out new API integrations to support continuing increases in data volume and complexity

Constructing infrastructure for efficient ETL processes from various sources and storage systems.

Collaborating closely with Product Managers and Business Managers to design technical solutions aligned with business requirements.

Leading the implementation of algorithms and prototypes to transform raw data into useful information.

Architecting, designing, and maintaining database pipeline architectures, ensuring readiness for AI/ML transformations.

Creating innovative data validation methods and data analysis tools.

Ensuring compliance with data governance and security policies.

Interpreting data trends and patterns to establish operational alerts.

Developing analytical tools, utilities, and reporting mechanisms.

Conducting complex data analysis and presenting results effectively.

Preparing data for prescriptive and predictive modeling.

Continuously exploring opportunities to enhance data quality and reliability.

Applying strong programming and problem-solving skills to develop scalable solutions.

Writes unit/integration tests, contributes towards documentation work

Must have ....

6 to 8 years of hands-on experience designing, building, deploying, testing, maintaining, monitoring, and owning scalable, resilient, and distributed data pipelines.

High proficiency in Scala/Java/ Python API frameworks/ Swagger and Spark for applied large-scale data processing.

Expertise with big data technologies, API development (Flask,,including Spark, Data Lake, Delta Lake, and Hive.

Solid understanding of batch and streaming data processing techniques.

Proficient knowledge of the Data Lifecycle Management process, including data collection, access, use, storage, transfer, and deletion.

Expert-level ability to write complex, optimized SQL queries across extensive data volumes.

Experience with RDBMS and OLAP databases like MySQL, Redshift.

Familiarity with Agile methodologies.

Obsession for service observability, instrumentation, monitoring, and alerting.

Knowledge or experience in architectural best practices for building data pipelines.

Good to Have:

Passion for testing strategy, problem-solving, and continuous learning.

Willingness to acquire new skills and knowledge.

Possess a product/engineering mindset to drive impactful data solutions.

Experience working in distributed environments with teams scattered geographically.

We Are a Software Training Institute situated on a Ferguson Collage Road which is Opposite to Goodluck Cafe

We are in a Training Business Where we train people and help them set their Career in a fast growing environment

We At cyber Success looking for a Young and Enthusiastic Talent to Join our Team

Some one who has a vison to serve and help our students to build their Career and help in the grooming part of our students

Who is Excellent in communication and co-ordination

Some one who can motivate others  and absolutely Optimistic in his nature

Some one who can understand the roles and responsibilities well and execute them  on their own

Some one who is enthusiastic to learn more and Grow 

Some one who is a Great team player

Passionate! And multi task

Required:

Basics of MS excel

Good English

Experience : 1 to 3 Years

Location : Pune

 If you are some one who believes that he can be the one to help people grow you are the one where our Search ends !

Gauri Gore

Recruitment Specialist

Cyber Success ! 

We are looking for a high-performing Lead Developer to build our Ecommerce platform and API framework powered by Machine Learning and Artificial Intelligence. Candidates for this role will be passionate about well written code, testing, and excel at coming up with simple approaches to complex problems.

Our work culture is #overachiever, very amiable, and at the same time always charged with excitement. We encourage our team members to take responsibility and grow into future leaders in the industry.

Job Responsibilities:

• Understand project requirements, writing bug free clean code and ensure that the solution works per the agreed architecture, SLAs, KPIs and business model
• Integrate Django backend with third party API
• 100% Hands on role
• Make architecture decisions that contribute to maintainable systems
• Adapt to rapidly evolving requirements and changing priorities and drive the team accordingly
• Responsible to drive and support Ecommerce project activities and ensure marketplace implementation, deepen customer engagement, satisfaction, and user engagement
• Reverse engineer for debugging errors in code and ensure quality control in the process.
• Continually drive products towards a meaningful balance between user needs, business objectives and technical feasibility
• Documentation and reference preparation for users by writing operating instructions including changes and revisions.
• Operate in a hyper-collaborative way and follow these guiding principles: Value common sense and simplicity over complexity, make decisions quickly and move nimbly, celebrate diverse ideas, Succeed and fail together as a team

Qualifications:

• Bachelor or Master Degree in Computer Science, Software Engineering from a reputed University
• 5 to 10 years of experience working in eCommerce domain, specifically at-least 3-5 years of experience working in Django and Python.
• React and/or Angular for front end
• Proficiency in MongoDB and MySql
• Technical Skills: JIRA, Gitlab, Rest API, GCP or AWS
• Integration experience with Payment gateway, shipping company and VAT, database concepts, Experience of web services
• Experience in performance profiling, tuning, and optimization, caching mechanisms with Enterprise level applicants
• Analytical, debugging, and troubleshooting skill with proven experience troubleshooting and fixing production bugs
• Experience in writing unit testing and test case automation.
• Ability to operate in Agile environment with a start-up mentality and unstructured environment, Energy, drive and passion to work, and operate in a digital world.

Job Title                         - Senior Financial Data Analyst.

Experience Required    - 2 - 4 years.

Job Location                 - Gurugram (Haryana).

Salary Offered              - As per industry standard.

Selection process         - Aptitude test followed by F2F interview and Final HR interview

Qualification                  - MBA Finance

Shift                              - Night Shift                                                           

About Nirvana

Nirvana Solutions is a financial technology & services provider that delivers integrated and modular front, middle and back office solutions to a wide array of financial firms, including hedge funds, private equity firms, asset managers, prime brokers, and fund administrators. Nirvana's ability to electronically ingest data from the inception of a portfolio and seamlessly integrate its day to day workflow from front to back office, makes it stand out from the crowd. The complexity of the application poses interesting challenges and facilitates multitude of learning opportunities to the one who wants to dive in. A Nirvana, we strive to build a close-knit competitive team environment. We believe in team players. A successful team gives better results than an accomplished individual. For further information about us, please visit our website http://www.nirvanasolutions.com/">www.nirvanasolutions.com. Nirvana solutions headquarter is in the financial capital of the world - Manhattan, NY, USA. Our offshore development center is in Gurugram, it plays an especially important and critical role in the overall business of the company.

Job Responsibilities:

• Provide Data Management services and client support in production environment and perform daily processes including but not limited to data import, P&L Calculation and P&L reconciliation.
• Perform daily client operation – Data Capture, Reconciliation etc.
• Understanding Functionality and workflow of application.
• Qualitative and quantitative review of monthly client reporting

Required Skills:

• Candidate must have good aptitude and problem solving capabilities.
• Good Knowledge of MS Excel is a must.
• Should have experience in handling clients
• Basic understanding of financial domain concepts like Equities, Derivatives etc.
• Experience on any financial product or platform will be a plus
• Certification in financial markets like NCFM or any other similar courses during graduation will be a plus
• Ability to write macros in Excel will be a plus

Other important skills:

• Self-driven and motivated and excellent communication skills verbal and Written (English)
• Excellent team player gives more importance to team achievements than individual.
• Good logical and analytical ability.
• Ability to quickly fit into the team, become a contributing member and mentor colleagues
• Self-sufficient – ability to learn quickly with a desire to progress
• Strong interpersonal skills

Why “Nirvana”

• Work on the Test environment which gives you an opportunity to enhance and modify with respect to your desired skills.
• Opportunity to become a subject matter expert by way of certifications and relevant assignments.
• Get early opportunity to take product ownership for fast-paced growth.
• Latest software engineering practices.
• Opportunity to directly work with top leadership and be recognized for the good work.
• Take the initiative to implement new technology/frameworks/processes to delight our clients with a wonderful product.
• Exposure to the finance domain (Security Markets) is one of our distinctive advantages.
• A conducive working environment with several employee benefits.
• Friendly Culture.
• 5 Days Working

HR SPOC

Trisha Chandra/ Saudhabh Sarvadhikary

https://www.google.com/maps/place/Nirvana+Solutions/@28.5035201,77.0851009,15z/data=!4m5!3m4!1s0x0:0x5c2ddc6c06cc0229!8m2!3d28.5035201!4d77.0851009">Nirvana Solutions, Gurgaon, Haryana