
About us:
Burgundy Brand Collective is one of India's fastest-growing specialty retail companies with stores in 9 cities. The company partners with best-in-class international luxury brands to offer Indians a window to the finest food and lifestyle themes from across the world. Our brand portfolio includes Royce’ Chocolate- a premium Japanese confectionery brand, Onitsuka Tiger - a leading Japanese fashion and lifestyle brand, Provenance Gifts – a marketplace for curated gourmet gifts and Ligne Roset – a luxury French contemporary furniture brand. The plan is to aggressively (yet astutely) scale out a portfolio of international brands pan-India.
Customer Experience Executive (Chat & Email)
Location: Prabhadevi, Mumbai
Job Description
• Respond promptly and professionally to customer inquiries received through email, social media and chat platforms
• Provide accurate information and support to customers, addressing their concerns and resolving any issues
• Maintain a high level of customer satisfaction by delivering exceptional service and exceeding customer expectations
• Ensure timely and effective follow-up on customer queries and escalations to ensure satisfactory resolution
• Maintain a thorough understanding of company products, services, policies, and procedures to provide accurate and up-to-date information to customers
• Collaborate with internal teams to resolve customer issues and improve overall customer experience
• Meet or exceed productivity and quality standards set for the role
• Maintain customer data and records accurately in the designated systems.
Qualifications & Requirements
• Graduate degree
• Candidate should have 0.6 Months - 3 years of experience in a similar role
• Strong written communication skills, including proper grammar, punctuation, and attention to detail
• Previous experience in customer service or a similar role is preferred
• Proficiency in typing with a high level of accuracy and speed
• Ability to multi-task and effectively manage time in a fast-paced environment
• Good problem-solving skills and the ability to think critically
• Excellent interpersonal skills with a customer-centric approach
• Proficiency in using computers and knowledge of email and chat platforms
Reporting Manager: COO

About Burgundy Hospitality pvt ltd
About
Similar jobs
We are looking for passionate and motivated Developers to join our growing technical team. The ideal candidate should have strong foundational knowledge in Python/Django or React with Django and be eager to work on real-time web development projects.
- Freshers only
- Candidates must be from Kerala or Tamil Nadu
- Degree in Computer Science, IT, or related field (or equivalent skills)
Open Positions:
Python Django Developer
React + Django Developer
Key Responsibilities:
- Develop, test, and maintain scalable web applications.
- Write clean, efficient, and reusable code using Django and/or React.
- Collaborate with UI/UX designers and backend developers to implement new features.
- Debug, troubleshoot, and optimize application performance.
- Participate in code reviews and contribute to team discussions.
- Stay updated with the latest web development trends and technologies.
Requirements:
- Basic to strong knowledge of Python and Django framework.
- Familiarity with React.js (for React + Django role).
- Understanding of REST APIs and database concepts.
- Knowledge of HTML, CSS, and JavaScript.
- Strong problem-solving and logical thinking skills.
- Good communication and teamwork abilities.
- Freshers and career restart candidates are welcome to apply.
More Info:
Company: Altos Technologies
Website: www.altostechnologies.in
Job Type: Permanent Job
Industry: IT / Web Development
Function: Software Development
Employment Type: Full-time
Location: Kochi & Chennai
Strong Senior Solutions Engineer Profile
Mandatory (Experience 1) – Must have 1+ years of relevant experience in pre-sales solution engineering in a Supply Chain / Sourcing / Operations domain environment
Mandatory (Experience 2) – Must have hands-on experience conducting technical discovery sessions, client demos, and proof-of-concepts (POCs) with enterprise or mid-market clients
Mandatory (Experience 3) – Must have experience in solutioning, configuring, and implementing techical demos of SaaS products
Mandatory (Company) - B2B SaaS in Logistic Tech, Supply Chain Tech, Operations Tech, Retail Tech, ERP etc
Mandatory (Education): MBA + BE/B.Tech background required.
Hiring : Salesforce Vlocity (Industry cloud) + OmniStudio
and Order Management is plus
EXP- 8+ yrs
Shift timings : 9 Am To 7 PM
Location : Remote
Job Description:
Overall 6+ years of experience with 2+ years of experience with Vlocity implementation
Hands-on experience in Force.com platform using APEX, VisualForce, Process builders, flows
Experience with Salesforce Vlocity platform capabilities, including DataRaptors,
Integration Procedures, Calculation Matrices and Procedures, OmniScripts, various cards UI framework and building Vlocity custom Templates
Should have expertise in Salesforce.com standard functionality and features (Sales, Services, Community and Commerce clouds)
Working experience with Salesforce Lightning Aura and Lightning Web Component
Deployment of Omniscript from one environment to another environment
Hand-on experience on Integration, especially good Knowledge in JSON and how integration works in Vlocity
Good knowledge of omniscript UI modification, Building Vlocity custom Templates
Good experience in Salesforce configuration and mapping features to the business requirements
Should be comfortable working in Agile – user stories, features, story points.
Certification :
Vlocity Platform certification is mandatory and other industry certifications (CPQ, Order Management) are a plus
Salesforce Certifications are Mandatory
Sales Growth Hacker
About the Company:
SaveIN is India’s first social finance based neo bank, that aims to offer unique financial products and services to its customers in a never seen before, fully digital avatar through its mobile app.
Founded by a group of experienced CXOs from Banking, Fintech, Consulting and Media, SaveIN is working towards disrupting the way Indians transact, bank and save money.
At present, SaveIN is offering a revolutionary, new to market, product that is digitizing the way individuals lend and borrow money, within their trusted contacts like family, friends and acquaintance. In due course, SaveIN aims to launch several other financial products and services in the personal finance and banking domain.
Our promise to you:
- We aim to hire the best of talent, passionate about the vision of SaveIN
- We aim to create an equal opportunity, open, challenging as well as rewarding environment to bring the best out of our people
- We are here to be a large, prosperous, profitable, and resilient organization so that we may serve our customers sustainably across economic cycles, we aim to achieve this in the most ethical and transparent manner possible
- Being compliant is not only an obligation, but a chosen way of life
- We would love to see you grow and are committed to do our best in contributing towards your success
About the role:
SaveIN is looking for a Sales Growth Hacker
You will be responsible for driving growth by Identifying new business opportunities, pitch company’s product and services and close these opportunities, manage these partnerships, plan monthly initiatives and sales targets to drive business objectives
Location: Gurgaon/ Work from home
Reporting: Founding member & COO
Key responsibilities:
- Define and execute Sales strategies in accordance with overall business objectives
- Following up new business opportunities and setting up meetings
- Able to develop and maintain broad and deep external partner relations with company partners
- To achieve sales targets by working with partners
- Address customer queries for key business processes
- Listen to the needs of the customer and share insights with product and marketing teams to help create and deliver solutions for customers
- Act as a product, domain and market expert through presentations & demo videos and onboarding videos to customers
Skills and competencies:
- Education: Graduate/Post-graduate with experience in Sales
- 2+ years of experience in Business Development/Partnerships
- Experience in B2C product/ mobile based product
- Past experience as a Banking/insurance RM can be an added advantage
- Entrepreneurial mindset with an ability to take complete ownership
Job description
Overview
The infrastructure for regulation-compliant AI. Train and deploy generative AI for the large enterprise.It is the most private solution for enterprise AI. Achieve best-in-class and compliant AI at the fraction of the time and cost. It is an enterprise AI platform that provides state-of-the-art and regulatory-compliant AI for a fraction of the cost. It simplifies model training across privacy-critical datasets using Federated Learning and Differential Privacy.
Ø Roles & Responsibilities:-
Proven experience as a DevOps Engineer or similar role, with a strong focus on AWS, Docker, and orchestration.
- In-depth knowledge of AWS services and infrastructure, including EC2, VPC, RDS, S3, IAM, and CloudWatch.
- Expertise in containerization technologies like Docker and container orchestration platforms such as AWS ECS or Kubernetes.
- Experience with infrastructure-as-code (IaC) tools like AWS CloudFormation or Terraform or AWS CDK.
- Strong scripting skills (e.g., Bash, Python) and proficiency in automating infrastructure provisioning and deployment processes.
- Familiarity with monitoring and logging tools such as AWS CloudWatch, ELK stack, or Prometheus.
- Knowledge of CI/CD practices and tools like Jenkins, Github Actions CI/CD, or AWS CodePipeline.
- Solid understanding of networking concepts, security best practices, and troubleshooting methodologies in a cloud environment.
- Ability to setup our on-prem software in a customer's cloud environment
Location-remote/bangalore
P.S-Only IIT madras, IIT Bombay, IIIT Hyderabad, atlassian,google,slack,zoom,e-commerce,internet & product based startup companies
Role – Business Development Executive (F/M/X)
Experience – 3+ Years
Position - Work from Office
About Us
Join a team that wants to make the impossible possible
- We are Vitec, a company full of talents, tech nerds, and motivated people who work on our vision every day with dedication and conviction.
- Our vision is to become the 360° Software Development Partner of customers worldwide. If you get that, we got you:
- We offer everyone a professional environment with great opportunities to improve their skills, learn new trending technologies/methods, and become part of a caring family of goal-getters!
- As 360°Software Development Partner, we build and maintain unique and complex solutions with a team of great individuals who love their work and who know responsibility not only from hearing it but who living it. For this reason, we only hire the best and most motivated.
- Joining Vitec means becoming a member of the family and making the impossible possible every day.
About You
As an experienced Business Development Executive, you will be responsible for developing, maintaining, and growing sales strategies/channels to connect with potential clients. You will generate meaningful leads, create together with our Solution Architects solutions for clients, and seal the deal. You will work closely together with the management to enable long-term partnership and growth processes. You will make the impossible possible!
What do you need to bring?
- 3+ years of proven experience in the business development area.
- Strong understanding of building, maintaining, and scaling sale strategies in the IT area.
- Strong knowledge of bidding platforms like Upwork and Fiverr.
- Solid technical knowledge about how IT Solutions such as mobile Apps, web Apps, websites, and server infrastructures are built is a very big plus point.
- Strong communication and interpersonal skills for building meaningful relationships with clients.
- Strong customer service and sales skills for generating leads.
- Advanced presentation and persuasive skills.
- Advanced decision-making and problem-solving skills.
- Highly motivated to achieve results in my responsibility from scratch to the highest satisfaction.
- Sharing knowledge with others and helping others to grow is a matter of course for you.
- Very good English skills in written and spoken.
A day in the life of our Business Development Executive
- Attracting new clients by innovating and overseeing the sales process for the business.
- Working with management to identify and manage company risks that might prevent growth.
- Identifying and researching opportunities that come up in new and existing markets.
- Preparing and delivering pitches and presentations to potential new clients.
- Communicating with clients to understand their needs and offer solutions to their problems.
- Building high-level technical concepts together with the team to create meaningful proposals.
- Creating positive, long-lasting relationships with current and potential clients.
- Ensuring excellent customer service through regular client follow-up
- Translating proposals into ready-to-sign contracts
- Owning the sales lifecycle from prospecting to implementation
- Managing virtual and in-person sales meetings
- Should have experience researching problem statements and designing solutions that meet the desired UX goals and stakeholder requirements
- Should be able to rapidly prototype ideas; pen and paper will do for mockups. Should be familiar with prototyping tools or front end code for higher fidelity prototyping
- Good communication skills. Must be able to communicate idea to all stakeholders product, engineering and design
- Must have average above average knowledge of the Adobe Suite
- Must be able to look at the product as a whole to design workflows that scale
- Must be able to measure UX changes and suggest further improvements
- Should be able to build UI components that meet the desired UX. Should be able to understand and respect the UX
- Should follow the style guide and design according to the guidelines
- Understanding of typography, typographic grid, grid based systems, design frameworks and responsive design principles is required. Should be able to adapt and extend the style guide as required and define new UI components when needed
- Should be able to build reusable UI components
- Good communication with the product and engineering teams to assess feasibility of UI components
- Experience with motion/interaction design a plus
- Must know the Adobe Creative Suite well. Must also be familiar with prototyping tools
DevOps Engineer Skills Building a scalable and highly available infrastructure for data science Knows data science project workflows Hands-on with deployment patterns for online/offline predictions (server/serverless)
Experience with either terraform or Kubernetes
Experience of ML deployment frameworks like Kubeflow, MLflow, SageMaker Working knowledge of Jenkins or similar tool Responsibilities Owns all the ML cloud infrastructure (AWS) Help builds out an entirely CI/CD ecosystem with auto-scaling Work with a testing engineer to design testing methodologies for ML APIs Ability to research & implement new technologies Help with cost optimizations of infrastructure.
Knowledge sharing Nice to Have Develop APIs for machine learning Can write Python servers for ML systems with API frameworks Understanding of task queue frameworks like Celery










