
About us:
Burgundy Brand Collective is one of India's fastest-growing specialty retail companies with stores in 9 cities. The company partners with best-in-class international luxury brands to offer Indians a window to the finest food and lifestyle themes from across the world. Our brand portfolio includes Royce’ Chocolate- a premium Japanese confectionery brand, Onitsuka Tiger - a leading Japanese fashion and lifestyle brand, Provenance Gifts – a marketplace for curated gourmet gifts and Ligne Roset – a luxury French contemporary furniture brand. The plan is to aggressively (yet astutely) scale out a portfolio of international brands pan-India.
Customer Experience Executive (Chat & Email)
Location: Prabhadevi, Mumbai
Job Description
• Respond promptly and professionally to customer inquiries received through email, social media and chat platforms
• Provide accurate information and support to customers, addressing their concerns and resolving any issues
• Maintain a high level of customer satisfaction by delivering exceptional service and exceeding customer expectations
• Ensure timely and effective follow-up on customer queries and escalations to ensure satisfactory resolution
• Maintain a thorough understanding of company products, services, policies, and procedures to provide accurate and up-to-date information to customers
• Collaborate with internal teams to resolve customer issues and improve overall customer experience
• Meet or exceed productivity and quality standards set for the role
• Maintain customer data and records accurately in the designated systems.
Qualifications & Requirements
• Graduate degree
• Candidate should have 0.6 Months - 3 years of experience in a similar role
• Strong written communication skills, including proper grammar, punctuation, and attention to detail
• Previous experience in customer service or a similar role is preferred
• Proficiency in typing with a high level of accuracy and speed
• Ability to multi-task and effectively manage time in a fast-paced environment
• Good problem-solving skills and the ability to think critically
• Excellent interpersonal skills with a customer-centric approach
• Proficiency in using computers and knowledge of email and chat platforms
Reporting Manager: COO

About Burgundy Hospitality pvt ltd
About
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We are currently looking for Senior Recruiters & Recruitment Executives for our Job Search Services department.
Responsibilities:
- Research, register and apply for jobs available overseas, as per the client's requirement.
- Develop and implement a search strategy that includes recruitment agencies, employer websites, job boards and social networks.
- Understand the client's profile and suggest the availability of jobs as per their requirement.
- Review resumes and credentials for appropriateness of skills, experience and knowledge.
- Understand different skill sets and job descriptions and apply for the right job on job portals, recruitment boards, recruitment agencies & directly company's website.
- Ability to interact with the clients on call and email on their job search services.
- Coordinate responses and interview schedules with clients, as needed.
Your job responsibilities include
· Planning and coordinating with internal and external stakeholders to ensure project execution as per technical and functional specifications.
· Reviewing technical requirements and adapting those into a http://force.com/" target="_blank">Force.com application.
· Communicating with end-users to fully understand client expectations.
· Participating in and leading code-review sessions to identify potential project bottlenecks and suggest solutions.
· Requirement analysis, database design, coding, testing, implementation, and maintenance of Salesforce and associated software applications.
· Managing technical delivery of integrations and custom extensions.
· Providing hands-on support in software/application architecture, development, design, independent analysis, and problem resolution.
· Overseeing development, design, UI, and technology integration efforts for the effective completion of a project.
· http://salesforce.com/" target="_blank">Salesforce.com setup, configuration, customization, data migration, and deployment of applications to http://force.com/" target="_blank">Force.com platform
· Guiding clients over technology, processes, and applications while updating them on regular project-related developments.
Who you are
· 3+ years of experience in http://force.com/" target="_blank">Force.com applications design, development, integration, AppExchange launch and support and minimum 6 months to 1 year of hands-on experience in Salesforce Lightning development.
· Fluent in Salesforce Lightning. Extensive experience developing Lightning Components – both within the Salesforce Lightning Design System and by writing custom Lightning Components in Java Script within the Aura framework.
· Solid experience in Lightning component development and Salesforce customization.
· Convert business requirements into well-architected solutions that best leverage the http://salesforce.com/" target="_blank">Salesforce.com platform. Develop the technical Design, custom solution, and system design based on lightning platform
· Minimum of 6 months Lightning Component development experience.
· Minimum of 6 months experience with Salesforce platform programming languages – Apex, Visualforce, Lightning Component framework.
· Minimum of 6 months experience with Lightning Design System framework.
· JavaScript, Remote Objects or JavaScript Remoting/events, JQuery, CSS
· Salesforce Static Resources Setup and usage of lightning apps and embedding in VF pages.
· Implementing REST integration (http://salesforce.com/" target="_blank">Salesforce.com web services API, REST API, JSON, Apex, HTML)
· Being a Certified http://force.com/" target="_blank">Force.com Developer is a must, an Advanced Developer is highly desirable
· Strong knowledge of Agile methodology
· Proficiency in Apex, Visualforce, Web Services, SOQL, AJAX, XML, Javascript, HTML
· Experience in SFDC customization, integration, and administration
· The ability to lead workshops and provide direction to your team members
· Excellent communication and presentation skills
Skills:- Salesforce, Salesforce Lightning, Integration, Salesforce Apex, and Visualforce.
Awaiting your response with an updated CV.
Thank You!
Designation: Backend Developer
Location: Mumbai (Currently Remote)
Principal Accountabilities:
- Develop, Enhance, and Modify Applications for a Global Market Environment.
- Design, Code, Test, Debug, and Document programs for corporate systems architecture.
- Work closely with Business stakeholders to define requirements for system applications
Work Dimensions:
- API integration, Application deployment, Test Driven Development & Agile methodologies
- Database designing ; (Knowledge of NoSQL databases is a plus).
- Familiarity in Unix/Linux development environments & tools including scripting.
- Designing system architecture for solving complex problems with a sound understanding of object-oriented programming and design patterns.
Work Context:
- A fast moving, high growth, entrepreneurial environment.
- Need to work on Git and work in a highly collaborative environment.
- Timely reporting is required.
- Must typically have in-depth knowledge of development tools and languages
- Ensure full legal and ethical compliance and conduct of business at all times and under all circumstances
- Attention to detail needed to maintain a global standard of work output
- Supervise, mentor, coach a small team of associates on a day to day basis for better management of their performance.
Role requirements:
- 2 to 6 years of experience in the IT industry
- 2+ years of experience in NodeJS
- Graduate degree (B.Tech/ BSc. IT) in IT/Engineering/Computer Science
- Strong problem-solving abilities
- Good communication skills.
- A good team player
owners, business analysts and team members to analyse business requirements and proposed
solutions. A highly motivated and enthusiastic to join our Core Technology team and make a
difference.
Must-Have Skills:
• Candidate should have basic experience in Core Java and Advance Java design patterns
• Candidate should have basic experience in Advance Java frameworks – Spring, Hibernate,
JSP, Servlet.
• Good understanding of MAVEN & SVN is a must.
• Front end technologies knowledge is required to communicate with the web development
team. JavaScript, JQuery, AJAX, JSON.
• Collaborating with other teams. Excellent problem solving, debugging, design and debugging
skills required.
Good to Have Skills:
• Have good interpersonal and communication skills.
• E-commerce domain knowledge will be an add-on.
• Knowledge in API Design and docker.
• Knowledge of Agile methodologies
• Knowledge of Unit testing
Primary Responsibilities:
• Work closely with Tech Leads, Architects, Project Manager / Onsite Leads.
• Understand/apply reusable code design, leverage application architecture/framework
capabilities and functionality, and design/develop solutions that are highly reliable, scalable,
and perform to meet business-defined service levels.
• Contribute to the technical code and design documentation.
• Conduct code reviews and ensuring quality solutions are built and tested.
• Provide production support and issue triage for products.

What’s in it for you?
- You’ll understand how a fast-growing start-up works in terms of revenue generation as you will be handling one of the most important aspects of the company's revenue - lead generation implementations
- You’ll have end-to-end liberty to work and implement any technology that will bring value to the team
- You’ll get to work with and understand a wide range of tools and integrations that are already in place - how they work and why they are important
Roles and responsibilities
- You will be owning the landing repository and reviewing all code that goes into it.
- Manage and own the production systems for the landing website.
- Work on any integration that links the product to the leads pipeline.
- Manage and maintain the page speed score and SEO standards for the content pages.
- Deploy code that goes into production.
Requirements
- Experience in building web applications with proficiency in PHP/Laravel
- Extensive knowledge of advanced JavaScript concepts
- Ability to implement and work with 3rd party APIs and other REST-Based APIs.
- Experienced in HTML5/CSS3, jQuery, and responsive design.
- Understanding of how a CDN works.
- Understanding of security and data protection in web applications
- Knowledge of code versioning tools like Git or SVN.
- Basic understanding of RDBMS.
- Knowledge of CSS preprocessors like SASS.
- Solid Foundation in data structures, algorithms, and system designs.
- 2 - 5 years experience
Good to have
- Understanding of CRM tool like Hubspot
- Have worked in developing SEO friendly pages
- Basic knowledge of AWS
- Understanding of WordPress codebase and plugin development
- Manage sales operations in assigned district to achieve revenue goals.
- Supervise sales team members; the BSMs, on daily basis and provide guidance whenever needed.
- Identify skill gaps and conduct trainings to sales team.
- Work with team to implement new sales techniques to obtain profits.
- Assist in employee recruitment, promotion, retention and termination activities.
- Conduct employee performance evaluation and provide feedback for improvements.
- Contact potential customers and identify new business opportunities.
- Stay abreast with customer needs, market trends and competitors.
- Maintain clear and complete sales reports for management review.
- Build strong relationships with customers for business growth.
- Analyze sales performances and recommend improvements.
- Ensure that sales team follows company policies and procedures at all times.
- Develop promotional programs to increase sales and revenue.
- Plan and coordinate sales activities for assigned projects.
Job Description :
Only Female candidates are eligible
Qualification: Graduation
Age: Around 30 years.
Minimum 6 months to 1 year of experience in the related field is essential.
Having good exposure over Ms-Office.
Need administrative and organizational abilities.
Need to have excellent written and oral communication in English.
Intercultural sensitivity and multitasking capacity.
Readiness to take initiative and to solve problems.
Sociable, self-motivated and initiative taker.




