About us:
Burgundy Brand Collective is one of India's fastest-growing specialty retail companies with stores in 9 cities. The company partners with best-in-class international luxury brands to offer Indians a window to the finest food and lifestyle themes from across the world. Our brand portfolio includes Royce’ Chocolate- a premium Japanese confectionery brand, Onitsuka Tiger - a leading Japanese fashion and lifestyle brand, Provenance Gifts – a marketplace for curated gourmet gifts and Ligne Roset – a luxury French contemporary furniture brand. The plan is to aggressively (yet astutely) scale out a portfolio of international brands pan-India.
Customer Experience Executive (Chat & Email)
Location: Prabhadevi, Mumbai
Job Description
• Respond promptly and professionally to customer inquiries received through email, social media and chat platforms
• Provide accurate information and support to customers, addressing their concerns and resolving any issues
• Maintain a high level of customer satisfaction by delivering exceptional service and exceeding customer expectations
• Ensure timely and effective follow-up on customer queries and escalations to ensure satisfactory resolution
• Maintain a thorough understanding of company products, services, policies, and procedures to provide accurate and up-to-date information to customers
• Collaborate with internal teams to resolve customer issues and improve overall customer experience
• Meet or exceed productivity and quality standards set for the role
• Maintain customer data and records accurately in the designated systems.
Qualifications & Requirements
• Graduate degree
• Candidate should have 0.6 Months - 3 years of experience in a similar role
• Strong written communication skills, including proper grammar, punctuation, and attention to detail
• Previous experience in customer service or a similar role is preferred
• Proficiency in typing with a high level of accuracy and speed
• Ability to multi-task and effectively manage time in a fast-paced environment
• Good problem-solving skills and the ability to think critically
• Excellent interpersonal skills with a customer-centric approach
• Proficiency in using computers and knowledge of email and chat platforms
Reporting Manager: COO
Subodh Popalwar
Software Engineer, Memorres
About Burgundy Hospitality pvt ltd
About
Company social profiles
Similar jobs
Required Skills:
- Thorough knowledge on Sheet metal component design, material and thickness selection
- Competent on Electrical harness modeling in CATIA V5 – Electrical harness Routing (EHI) and Electrical Fitting installation.
- Independently handle Electrical harness modeling related to subsystem and car level..
- Able to interpret electrical schema and good understanding and able to apply while routing the harness
- Wire Bundle calculation
- Selection of protection, connectors, conduit, etc…
- Good Knowledge of materials & mechanical characteristics
- Ability to perform a weight assessment on assemblies, aggregates and installations
- Ability to analyze manufacturing non-conformity and to validate a back-up solution.
Data Science
Machine Learning (ML)Data Scientist – Delivery & New Frontiers Manager
Job Description:
We are seeking highly skilled and motivated data scientist to join our Data Science team. The successful candidate will play a pivotal role in our data-driven initiatives and be responsible for designing, developing, and deploying data science solutions that drives business values for stakeholders. This role involves mapping business problems to a formal data science solution, working with wide range of structured and unstructured data, architecture design, creating sophisticated models, setting up operations for the data science product with the support from MLOps team and facilitating business workshops. In a nutshell, this person will represent data science and provide expertise in the full project cycle. Expectation of the successful candidate will be above that of a typical data scientist. Beyond technical expertise, problem solving in complex set-up will be key to the success for this role.
Responsibilities:
- Collaborate with cross-functional teams, including software engineers, product managers, and business stakeholders, to understand business needs and identify data science opportunities.
- Map complex business problems to data science problem, design data science solution using GCP/Azure Databricks platform.
- Collect, clean, and preprocess large datasets from various internal and external sources.
- Streamlining data science process working with Data Engineering, and Technology teams.
- Managing multiple analytics projects within a Function to deliver end-to-end data science solutions, creation of insights and identify patterns.
- Develop and maintain data pipelines and infrastructure to support the data science projects
- Communicate findings and recommendations to stakeholders through data visualizations and presentations.
- Stay up to date with the latest data science trends and technologies, specifically for GCP companies
Education / Certifications:
Bachelor’s or Master’s in Computer Science, Engineering, Computational Statistics, Mathematics.
Job specific requirements:
- Brings 5+ years of deep data science experience
∙ Strong knowledge of machine learning and statistical modeling techniques in a in a clouds-based environment such as GCP, Azure, Amazon
- Experience with programming languages such as Python, R, Spark
- Experience with data visualization tools such as Tableau, Power BI, and D3.js
- Strong understanding of data structures, algorithms, and software design principles
- Experience with GCP platforms and services such as Big Query, Cloud ML Engine, and Cloud Storage
- Experience in configuring and setting up the version control on Code, Data, and Machine Learning Models using GitHub.
- Self-driven, be able to work with cross-functional teams in a fast-paced environment, adaptability to the changing business needs.
- Strong analytical and problem-solving skills
- Excellent verbal and written communication skills
- Working knowledge with application architecture, data security and compliance team.
We are looking for a "Customer care Executive" to join our team.
Preferred: Female
Preferred languages: English, Hindi, Telugu
Roles and responsibilities :
1. Manage incoming phone calls.
2. Handle customer complaints, and provide appropriate solutions.
3. Keep records of customer interactions, and process customer accounts.
4. Excellent communication and presentation skills.
5. Ability to multi-task, prioritize, and manage time effectively.
6. Maintaining a pleasant working environment for your team.
Interested can to reach to contact number/Email in between 11:00 am - 06:00 pm (Mon-Sat)
Regards
Deborah(HR)
USM Infrastructure Pvt Ltd
Jubilee Hills, Road no 10
We are actively hiring freshers with good English communication skills and a willingness to create a career in IT sales
Job Title: IT Sales Lead Gen
Experience: Fresher (with excellent communication) , both written / verbal
Location: Noida Sec 63 (WFO)
Qualifications: BA(Eng. Hons.)/BBA/MBA
Roles & Responsibilities:
Understanding and knowledge of trending and new technologies for web and mobile.
Will learn to generate international IT leads
Will learn to Identify sales opportunities and create a healthy sales funnel.
A candidate should have excellent communication skills and written skills.
The candidate must be familiar with technologies.
Will learn to acquire leads by client interaction and bidding.
Should be able to get Brainstorming new ideas to increase sales.
Having good communication, proven presentation, negotiation, and interpersonal skills.
Researching prospects and generating leads.
Participating in sales team meetings.
PHP
HTML/CSSWe are hiring Shopify Developer.
Experience - 1-3 years
Location - Ahmedabad.
5 Days working
Required Skills:
• Strong knowledge of liquid programming language.
• Generate custom – tailored Shopify theme and altering pre – existing template.
• Act as Shopify expert, specializing in all facets of the ecommerce platform.
• Clear concept of HTML5,CSS3,javascript/jQuery.
• Knowledge in other ecommerce platform like Magento, woo commerce, Big Commerce will be preferred.
• Experience in Shopify theme development and customization.
• working with different Shopify JS APIs will be added advantage(storefront, AJAX Cart, Sections etc).
• Proficiency in Webhooks, HTML5, CSS3 and JavaScript/ECMA Script 5/6.
• Good Knowledge of SCSS.
• Hands on experience in installing & customizing new Shopify theme and experience in Shopify custom app development would be added advantage
PHP
Laravel
CodeIgniterHTML/CSS• Has a thorough understanding of relational databases and security relating to PHP/MySQL
• Has expertise in HTML/CSS/JavaScript/jQuery
• Skilled in managing backend services and ensuring seamless data interchange between server and end-users. No traditional HR Processes
• Knowledgeable with writing web services and REST APIs for web and mobile application integration.
• Has designed and maintained database experience.
• AWS can be a plus point
In today’s high-demand equals high-price world, our client focuses on being a universal factory that produces high-quality industrial goods at costs that are globally competitive. The services offered by them include sand casting, investment casting, sheet metal stamping, injection molding etc. and the industries served by them include railways, apparel, consumer electronics etc.
So far in their journey, their network includes, approx., 10K+ suppliers, 600+ customers, 2K+ projects, serving 15+ countries and 25+ industries.
Headquartered in Bangalore, they also have offices in the USA and Singapore. They have raised a total of approx. $649M in funding over 11 rounds.
As a Program Manager, you will be responsible for owning the company's vision, strategy and execution of multiple new enterprise resource planning systems and 3rd party software with the company's OS.
What you will do:
- Working with internal customers, external partners and translating business requirements into scalable solutions
- Defining the implementation roadmap and timeline to meet business objectives
- Working across engineers, business stakeholders, external stakeholders, customer ops and partnering closely with business units
- Helping us execute on long term bets to help us hyper scale our business
Desired Candidate Profile
What you need to have:- Strong Program Management skills
- Experience working with business teams, consultants and implementation partners
- Experience implementing an ERP or CRM Tool at an organization- preferably Dynamics or SAP
- Proven track record of leading complex projects with multiple cross-team customers to delivery and completion
- Ability to determining business needs via consultation, business analysis, and targeted observations
- Strong oral and written communication skills
- Comfortable working alt Saturdays
- Associated with the Group President to drive operational efficiency and sustainable growth in the group entities.
- To prepare business plans and investor pitch decks as per client requirements.
- Analysed the cost effectiveness of the organization
- Designing the business models and roadmaps of various group entities Conducted research to analyse industry trends and fashioned valuable decks to bring forth a strategic direction for the entities.
ZYCUS OVERVIEW:
Zycus is looking out for Seasoned Sales professionals, with a Software sales experience of about 1-5 years, and hands-on experience in the generation of leads and new business opportunities. Headquartered in Princeton, the U.S. in 1998, Zycus has grown every day to be established as an organization which now is a leading global provider of complete Source-to-Pay suite of procurement performance solutions.
We develop cloud-based (SaaS) Source-to-Pay solutions for large global enterprises, and have successfully deployed about 200 solutions to over 1000 Global clients. Our spirit of innovation and our passion to help procurement create greater business impact are reflected among procurement solution deployments that we have undertaken over the years. We are proud to have as our clients, some of the best-of-breed companies across verticals like Manufacturing, Automotives, Banking and Finance, Oil and Gas, Food Processing, Electronics, Telecommunications, Chemicals, Health and Pharma, Education and more. With a team of 1200+ employees, we are present in India with 3 development centers at Bengaluru, Mumbai & Pune and offices in the U.S. (New Jersey, Atlanta, Chicago), U.K., Australia, Dubai, Netherland, and Singapore.
Know more about the LEADER of Gartner's 2013, 2015 & 2017 Magic Quadrant for Strategic Sourcing Application Suites and The Forrester Wave-: eProcurement, Q2 2017
MARKET SIZEUSD 5 Billion and grows tremendously during economic downturns
Roles & Responsibilities:-
- The incumbent will report to Manager/Sr. Manager - Business Development and will be Executive/Sr. Executive depending upon the relevance and no. of years of experience.-
- Collaborating with Regional Sales Managers to accelerate the influx of business opportunities in the assigned territory.
- Reaching out via Phone/Email/Social Media to connect with prospective customers.- Conducting secondary research into company financials, line of business, technology requirements, etc., to personalize prospecting efforts-
- Staying up to date with the latest procurement industry trends & best practices- Competitor analysis & positioning against them-
- Delivering first-level Corporate Overview Presentations- Pre-qualification of business opportunities (Gauging- Budget, Authority, Need & Timeline)-
- Strategizing cross-functional campaigns to be conducted by BD & Marketing Necessary
- Educational Qualification:
- Graduation is a must (B.E.and MBA referred)-
- Excellent verbal & written communication skills in English (Public Speaking background is preferable)-
- Soft Skills (Pitching, Probing, Objection Handling, Rapport Building)-
- Strong, in-depth analytical skill-
- Proficient in professional business conversational etiquette-
- Account Mapping & Social Selling ability-
- Networking & Team Management
- Work Location: Mumbai
- Education: Any Graduate/ Post Graduate
Benefits
- LOCATION: Mumbai
- COMPENSATION: Competitive
- WHY ZYCUS? :- Be a part of one of the fastest-growing product Companies in India-
- Come join a young, dynamic & enterprising team-
- Work on the latest technologies-
- Flexible working hours (As per business requirement).
PHPHTML/CSS
jQuery
Angular (2+)Skillset:
Drupal (Mandatory)
PHP (Mandatory)
)JQuery (Good to have)
HTML/CSS (Good to have)
Javascript (Good to have)
Angular (Good to have)
Thanks
Ravindra
Follow CutshortSubodh Popalwar
Software Engineer, Memorres