Customer Service Executive (Email & Chat)

NWAY TECHNOLOGIES PVT LTD

COMPANY PROFILE

Nway Technologies is an eminent name in the business sphere, renowned to offer unsurpassed

IT software solutions in the field of Construction ERP, Transport, Cotton, Real Estate, Mall

Management, Website development etc. From idealization and conceptualization to development

and after-sales services, our genius professionals know their work well and never hesitate to walk

an extra mile to caterto the industry specific needs of our clients. We deliver smart, dedicated

and timely services to add value in our client's business and dependable work ethics. We are

right now serving companies having turnover of 50 crores to 3000 crores at most.

Job Description

Position: HRBP

Qualification: MBA, BBA

Experience: 9-13 Years

Location: Indore

Roles & Responsibilities

 Develop and implement HR strategies and initiatives aligned with the overall business strategy

 Bridge management and employee relations by addressing demands, grievances or other issues

 Manage the recruitment and selection process

 Support current and future business needs through the development, engagement,

motivation and preservation of human capital

 Develop and monitor overall HR strategies, systems, tactics and procedures across the organization

 Nurture a positive working environment

 Oversee and manage a performance appraisal system that drives high performance

 Maintain pay plan and benefits program

 Assess training needs to apply and monitor training programs

 Report to management and provide decision support through HR metrics

Skills Required

 Proven working experience as HR Manager or other HR Executive

 People oriented and results driven

 Demonstrable experience with Human Resources metrics

 Knowledge of HR systems and databases

 Ability to architect strategy along with leadership skills

 Excellent active listening, negotiation and presentation skills

 Competence to build and effectively manage interpersonal relationships at all levels of the company

 In-depth knowledge of labor law and HR best practices

 Degree in Human Resources or related field

Employee Benefits

 Health Insurance

 Optional Leave

Mandatory Skills

• Proficient in automating Test cases using Python / C++
• Should have work on RAN or Core Network on LTE / 4G, 5G , 3G
• Should have done Protocol Conformance Testing / RF Conformance Testing / Carrier Acceptance Testing
• Should be able design test cases.
• Should have worked on protocols / network element like NAS/SIAP / RRC / PHY MAC / GCF / MME / SGW / PGW / PCRG / eNodeB / UTRAN / RACH 

Good to Have

• Test automation framework & test suite development using  Python or platform specific development expertise
• Experience in 5G will be an added advantage
• Interop testing and validation with chipset vendors / OEMs / Service Providers

What kind of profile will not be suitable

-       Only RF Optimization

-       Only Field Testing

-       Only Log Analysis

-       Network Monitoring & configuration  

We are looking for a dynamic and experienced professional to join our team as a Digital Marketing Specialist. This role will primarily focus on collecting, analysing, and interpreting digital marketing data from around the world, with additional responsibility for managing our social media platforms. The ideal candidate will have a strong background in digital marketing analytics, along with proven expertise in social media management across diverse regions and cultures.

Responsibilities:

• Develop and implement data collection strategies to gather digital marketing performance data from diverse geographic regions.
• Utilize web analytics tools (e.g., Google Analytics, Adobe Analytics) to track and analyze website traffic, user behavior, and conversion metrics across different countries and regions.
• Monitor and analyze digital advertising campaigns across multiple platforms (e.g., Google Ads, Facebook Ads, LinkedIn Ads) to assess performance and ROI on a global scale.
• Manage social media platforms (e.g., Facebook, Twitter, LinkedIn, Instagram) across multiple countries and regions, including content creation, scheduling, posting, and community engagement.
• Develop and implement social media strategies to increase brand awareness, engagement, and follower growth in target markets.
• Create dashboards and reports to visualize key digital marketing metrics and insights for stakeholders at all levels of the organization.
• Perform in-depth data analysis to uncover actionable insights and optimization opportunities for improving digital marketing performance.
• Identify and implement data quality improvements and best practices to ensure accuracy and reliability of marketing data across global channels.
• Stay abreast of emerging technologies and industry trends in digital marketing analytics, and recommend innovative approaches to data collection and analysis.

Job Type: Full-time

Salary: ₹10,000.00 - ₹25,000.00 per month

Benefits:

• Flexible schedule
• Internet reimbursement
• Leave encashment
• Paid sick time
• Work from home

Schedule:

• Day shift

Supplemental pay types:

• Commission pay
• Yearly bonus

Education:

• Bachelor's (Preferred)

Experience:

• Digital marketing: 1 year (Preferred)
• total work: 1 year (Preferred)

Job Description:      

Min 2 to 4 Years of experience in C# and ASP.NET, Web application development.

Knowledge about cloud programming or migration to cloud is preferred.

 Mandatory skills:

• Proficient in Web Application development using ASP.NET, C# with .Net version 4.0/ 4.5.
• Experience with SQL Server or any other equivalent Database and know how to build efficient queries.
• Strong knowledge on jQuery, AJAX, JavaScript, HTML5, CSS3 and Bootstrap.
• Experience in debugging in multiple browsers.
• Strong understanding of object-oriented programming.
• Clear understanding of SVN or an equivalent VCS.
• Familiar with IIS and deploying code to Web Server.
• Should have excellent analytical and communication skills.

 Responsibilities:

• Good hands on designing, coding, debugging, technical problem solving, and writing Unit Test cases, etc.
• Translate use cases into functional applications
• Design, build, and maintain efficient, reusable, and reliable C# code
• Ensure the best possible performance, quality, and responsiveness of applications
• Help maintain code quality
• Able to work well in a team setting

 Academic Qualifications Required:

•  B.E. / B.Tech. /MSC in Computer Science or IT.

 Qualifications

M.C.A

B Tech

Who we are looking for

A candidate who can design, build and configure applications to meet business process and application requirements.

Key Role Requirements:

• Experience in Java-J2EE Development
• Hands-on experience in Struts (Core Java, JSP, Servlets, EJB) framework.
• Hands-on experience in Oracle SQL, Procedures
• Hands-on experience in Spring boot, Spring batch
• Should have worked on application servers like IBM WAS / Jboss / Web logic.
• Knowledge of basic Linux commands and BIRT reporting tool is an added advantage.
• Knowledge in SVN or any other version control is an added advantage.
• Knowledge in Build tool like ANT, Maven is an added advantage
• Strong problem solving and analytical capabilities.