About us:
Burgundy Brand Collective is one of India's fastest-growing specialty retail companies with stores in 9 cities. The company partners with best-in-class international luxury brands to offer Indians a window to the finest food and lifestyle themes from across the world. Our brand portfolio includes Royce’ Chocolate- a premium Japanese confectionery brand, Onitsuka Tiger - a leading Japanese fashion and lifestyle brand, Provenance Gifts – a marketplace for curated gourmet gifts and Ligne Roset – a luxury French contemporary furniture brand. The plan is to aggressively (yet astutely) scale out a portfolio of international brands pan-India.
Customer Experience Executive (Chat & Email)
Location: Prabhadevi, Mumbai
Job Description
• Respond promptly and professionally to customer inquiries received through email, social media and chat platforms
• Provide accurate information and support to customers, addressing their concerns and resolving any issues
• Maintain a high level of customer satisfaction by delivering exceptional service and exceeding customer expectations
• Ensure timely and effective follow-up on customer queries and escalations to ensure satisfactory resolution
• Maintain a thorough understanding of company products, services, policies, and procedures to provide accurate and up-to-date information to customers
• Collaborate with internal teams to resolve customer issues and improve overall customer experience
• Meet or exceed productivity and quality standards set for the role
• Maintain customer data and records accurately in the designated systems.
Qualifications & Requirements
• Graduate degree
• Candidate should have 0.6 Months - 3 years of experience in a similar role
• Strong written communication skills, including proper grammar, punctuation, and attention to detail
• Previous experience in customer service or a similar role is preferred
• Proficiency in typing with a high level of accuracy and speed
• Ability to multi-task and effectively manage time in a fast-paced environment
• Good problem-solving skills and the ability to think critically
• Excellent interpersonal skills with a customer-centric approach
• Proficiency in using computers and knowledge of email and chat platforms
Reporting Manager: COO
Shubham Vishwakarma
Full Stack Developer - Averlon
About Burgundy Hospitality pvt ltd
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Role Description
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Qualifications
- Sales, Account Management, and Customer Relationship Management skills
- Excellent communication and negotiation abilities
- good experience in accounts
- Strong analytical and problem-solving skills
- Experience in freight brokerage is a plus
- Bachelor's degree in Business, Logistics, or related field
- female candidates
Job Type: Full-time
Night shift
Job Summary:
We are seeking a skilled and detail-oriented Performance Test Engineer with hands-on experience in Apache JMeter and Micro Focus LoadRunner. The ideal candidate will be responsible for planning, designing, scripting, executing, and analyzing performance tests to ensure applications meet performance requirements and SLAs.
Key Responsibilities:
- Design and develop performance test plans, test scripts, and test scenarios using JMeter and LoadRunner.
- Execute load, stress, endurance, and spike tests on web-based and client-server applications.
- Analyze performance test results and provide recommendations for performance tuning and improvements.
- Work closely with development, QA, and infrastructure teams to identify bottlenecks and performance issues.
- Monitor and collect performance metrics (CPU, memory, throughput, response time, etc.).
- Automate performance test scripts where applicable.
- Prepare detailed test reports and present findings to stakeholders.
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- Maintain and manage performance testing environments and test data.
Required Skills & Experience:
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- Strong expertise in Apache JMeter and LoadRunner (VuGen scripting, Controller, Analysis).
- Experience with analyzing server logs, monitoring tools (e.g., Dynatrace, AppDynamics, Grafana, etc.).
- Solid understanding of web technologies (HTTP, REST APIs), protocols, and networking concepts.
- Proficient in scripting languages (Java, JavaScript, C, or Python) for test automation.
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Preferred Qualifications:
- Certifications in performance testing tools (e.g., Micro Focus LoadRunner Certification).
- Knowledge of cloud platforms (AWS, Azure, GCP) and experience testing cloud-native applications.
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Soft Skills:
- Strong analytical and problem-solving skills.
- Excellent communication and documentation abilities.
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Education:
- Bachelor’s or Master’s degree in Computer Science, Information Technology, or related field.
Skills: ETL+ SQL
· Experience with SQL and data querying languages.
· Knowledge of data governance frameworks and best practices.
· Familiarity with programming/scripting languages (e.g., SparkSQL)
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· Strong communication and problem-solving skills
Detailed JD: Data Integration: Manage the seamless integration various data lake, ensuring that jobs are running as expected, validate the data ingested , track the DQ checks , rerun/reprocess the jobs in case of failures post figuring out the RCAs
Data Quality Assurance: Monitor and validate data quality during and after the migration process, implementing checks and corrective actions as needed.
Documentation: Maintain comprehensive documentation related to data issues encountered during the weekly/monthly processing and operational procedures.
Continuous Improvement: Recommend and implement improvements to data processing, tools, and technologies to enhance efficiency and effectiveness.
AngularJS (1.x)
Angular (2+)
React.js
NodeJS (Node.js)
MongoDBAbout Klenty
Klenty is a Software Product company operating in the Sales Engagement category.
One of the fastest growing SAAS startups in the sales engagement space, Klenty is headquartered in California and operates from Chennai, India.
Klenty’s Sales Engagement Product helps thousands of sales teams automate all the repetitive activities involved in the sales process like sending emails, follow-ups, tracking engagement metrics, etc - so that the sales team can focus more on activities like building relationships and closing deals.
With over 3000 customers all over the world, we are on a mission to transform every B2B Sales team into an unstoppable force
Join us in building the future of sales engagement software
Our project entails implementing our pre-approved UI, constructing our API, connecting the two, and setting up our server infrastructure. This includes all associated areas such as database and architecture design.
Roles and Resposibilities
- Design and implementation of the overall web architecture.
- Flawless implementation of our approved user interface.
- Design and deployment of our database used in online and offline executions and construction of our REST API.
- Integrating with third-party APIs and existing frameworks.
- Design and implementation of continuous integration and deployment.
- Providing improvements to the product being supported.
- Actively participated in release and sprint planning, artifact creation, sprint testing, regression testing, demonstrations, retrospectives, and solution releases.
- Developing and adhering to best practices for developing applications and continuously contributing to team performance improvement and collaboration.
- Design, code, test, debug, maintain, and document programs.
- Writing unit tests to continually improve the quality of our ability to introduce features at a rapid pace.
- Programming, updating, and managing server-side code.
- Working closely with other developers to maintain structured code.
- Continuously improve the tribe’s services to achieve technical excellence and pay off the technical debt over time.
Required Skills
- At least 3 years of experience with: Relevant back-end programming
- in NodeJS, ReactJS, ExpressJS, JavaScript
- Database design and management, including being up on the latest practices and associated versions.
- Server management and deployment for the relevant environment
- Familiarity with a relevant and globally supported framework—both front-end and back-end.
- Ideally, familiarity with CSS pre-processors, bundlers, and associated languages/syntaxes/libraries
- Thorough understanding of user experience and possibly even product strategy.
- Experience implementing testing platforms and unit tests
- Proficiency with Git
- Experience with agile and/or DevOps processes and tools (e.g., JIRA,) Ability to translate software requirements into working and maintainable solutions within the existing application frameworks.
- Excellent knowledge of relational databases. Excellent skills in DB schema design.
Skills:- MongoDB, Express, React.js, NodeJS (Node.js), Amazon Web Services (AWS), Javascript, CI/CD, Redis, Elastic Search and Heroku
Industry
Information Services
Employment Type
Full-time
Responsible for selling software and hardware products.
Progress qualified opportunities to quotation and close sales
Order fulfilment, Payment follow up
Customer relationship management
Required Candidate profile
Good English communication requiredSix months IT Industry experience is compulsory
MBA graduate fresher can also apply
Android Development
iOS App Development
KotlinWe’re looking for a Senior Mobile Application Developer to work on Client & Internal Applications. The successful candidate will be responsible designing, developing and implementing software solutions to address complex business issues. The ideal applicant will be able to thrive in a highly collaborative workplace and actively engage in the development process hands-on.
Company are looking for an Android developer - it will be a huge benefit if you are confident and able to build application in Objective C or Swift.
Requirements
- Experience with publishing APIs and in4tegrating with 3rd party services
- Kotlin, Android, Java, Objective C, Swift
- Good knowledge of database (MySQL, SQLlite, Firebase)
- Able to publish Apps to Playstore & Appstore
- Experienced in building mobile applications that utilizes web services (SOAP / REST / JSON)
- An eye for design
- Extensive experience with Mobile features & libraries – Maps, Camera, Files, Wearables, GPS, QR Scanning etc.
- Experience with Tensorflow Lite
- Able to build responsive Ui that work with different devices
- Other programming languages are of benefit – HTML, CSS, PHP, C#
Do you got a talent of developing new business for a software company and surging the sales? We got an exiting position to fill up which pays a lot of knowledge and experience thereby involving meeting with new business people, generating revenue for the company and earning handsome perfks from new leads closed every month.
We are looking for some bright candidates who can prove their skills and expertise to move with us to the next level.
HTML/CSS
Adobe Illustrator
Follow CutshortShubham Vishwakarma
Full Stack Developer - Averlon