Cutshort logo
Burgundy Hospitality pvt ltd logo
Customer Service Executive (Email & Chat)
Customer Service Executive (Email & Chat)
Burgundy Hospitality pvt ltd's logo

Customer Service Executive (Email & Chat)

Neeraj Sharma's profile picture
Posted by Neeraj Sharma
1 - 3 yrs
₹2L - ₹3L / yr
Mumbai
Skills
Customer Service
Customer Support
Customer Success
Customer Relationship Management (CRM)

About us:  

 

Burgundy Brand Collective is one of India's fastest-growing specialty retail companies with stores in 9 cities. The company partners with best-in-class international luxury brands to offer Indians a window to the finest food and lifestyle themes from across the world. Our brand portfolio includes Royce’ Chocolate- a premium Japanese confectionery brand, Onitsuka Tiger - a leading Japanese fashion and lifestyle brand, Provenance Gifts – a marketplace for curated gourmet gifts and Ligne Roset – a luxury French contemporary furniture brand. The plan is to aggressively (yet astutely) scale out a portfolio of international brands pan-India. 



Customer Experience Executive (Chat & Email)

Location: Prabhadevi, Mumbai


Job Description

• Respond promptly and professionally to customer inquiries received through email, social media and chat platforms

• Provide accurate information and support to customers, addressing their concerns and resolving any issues

• Maintain a high level of customer satisfaction by delivering exceptional service and exceeding customer expectations

• Ensure timely and effective follow-up on customer queries and escalations to ensure satisfactory resolution

• Maintain a thorough understanding of company products, services, policies, and procedures to provide accurate and up-to-date information to customers

• Collaborate with internal teams to resolve customer issues and improve overall customer experience

• Meet or exceed productivity and quality standards set for the role

• Maintain customer data and records accurately in the designated systems.


Qualifications & Requirements

• Graduate degree

• Candidate should have 0.6 Months - 3 years of experience in a similar role

• Strong written communication skills, including proper grammar, punctuation, and attention to detail

• Previous experience in customer service or a similar role is preferred

• Proficiency in typing with a high level of accuracy and speed

• Ability to multi-task and effectively manage time in a fast-paced environment

• Good problem-solving skills and the ability to think critically

• Excellent interpersonal skills with a customer-centric approach

• Proficiency in using computers and knowledge of email and chat platforms


Reporting Manager: COO

Read more
Users love Cutshort
Read about what our users have to say about finding their next opportunity on Cutshort.
Shubham Vishwakarma's profile image

Shubham Vishwakarma

Full Stack Developer - Averlon
I had an amazing experience. It was a delight getting interviewed via Cutshort. The entire end to end process was amazing. I would like to mention Reshika, she was just amazing wrt guiding me through the process. Thank you team.
Companies hiring on Cutshort
companies logos

About Burgundy Hospitality pvt ltd

Founded :
2012
Type :
Services
Size :
100-1000
Stage :
Profitable

About

Burgundy is a consumer brands incubator that integrates retail, online, and B2B distribution. It offers a unique portfolio of brands that are rich in history, craftsmanship, and passion. The company has 12 retail stores across 6 cities in India and offers brands like ROYCE' Chocolate, Papabubble, Onitsuka Tiger, and Maxim’s Paris. Burgundy is a consumer brands incubator that integrates retail, online, and B2B distribution. The company offers a unique portfolio of brands that are rich in history, craftsmanship, and passion. It has 12 retail stores across 6 cities in India and offers brands like ROYCE' Chocolate, Papabubble, Onitsuka Tiger, and Maxim’s Paris. Burgundy aims to inspire a generation of global Indians who have traveled the world and yearn to experience the essence of adventure and exploration in India. The company's brands are complex by design yet simple to appreciate, and they tell stories of provenance and passion. Burgundy solves the problem of finding unique and high-quality brands in India by bringing them from around the world. The company operates in the retail, online, and B2B distribution industries.
Read more

Company social profiles

linkedin

Similar jobs

Remote only
0 - 0 yrs
₹1L - ₹2L / yr
skill iconPython
skill iconReact.js
HTML CSS3

We are looking for passionate and motivated Developers to join our growing technical team. The ideal candidate should have strong foundational knowledge in Python/Django or React with Django and be eager to work on real-time web development projects.

  • Freshers only
  • Candidates must be from Kerala or Tamil Nadu
  • Degree in Computer Science, IT, or related field (or equivalent skills)

Open Positions:

Python Django Developer

React + Django Developer

Key Responsibilities:

  • Develop, test, and maintain scalable web applications.
  • Write clean, efficient, and reusable code using Django and/or React.
  • Collaborate with UI/UX designers and backend developers to implement new features.
  • Debug, troubleshoot, and optimize application performance.
  • Participate in code reviews and contribute to team discussions.
  • Stay updated with the latest web development trends and technologies.

Requirements:

  • Basic to strong knowledge of Python and Django framework.
  • Familiarity with React.js (for React + Django role).
  • Understanding of REST APIs and database concepts.
  • Knowledge of HTML, CSS, and JavaScript.
  • Strong problem-solving and logical thinking skills.
  • Good communication and teamwork abilities.
  • Freshers and career restart candidates are welcome to apply.



More Info:

Company: Altos Technologies


Website: www.altostechnologies.in


Job Type: Permanent Job


Industry: IT / Web Development


Function: Software Development


Employment Type: Full-time


Location: Kochi & Chennai

Read more
Talent Pro
Bengaluru (Bangalore)
1 - 4 yrs
₹12L - ₹15L / yr
B2B sales
Supplychain Management

Strong Senior Solutions Engineer Profile

Mandatory (Experience 1) – Must have 1+ years of relevant experience in pre-sales solution engineering in a Supply Chain / Sourcing / Operations domain environment

Mandatory (Experience 2) – Must have hands-on experience conducting technical discovery sessions, client demos, and proof-of-concepts (POCs) with enterprise or mid-market clients

Mandatory (Experience 3) – Must have experience in solutioning, configuring, and implementing techical demos of SaaS products

Mandatory (Company) - B2B SaaS in Logistic Tech, Supply Chain Tech, Operations Tech, Retail Tech, ERP etc

Mandatory (Education): MBA + BE/B.Tech background required.

Read more
Ekloud INC
Remote only
6 - 20 yrs
₹2L - ₹30L / yr
Salesforce
salesforce vlocity
industry cloud
omni studio
Salesforce Apex
+7 more

Hiring : Salesforce Vlocity (Industry cloud) + OmniStudio

and Order Management is plus 


EXP- 8+ yrs

Shift timings : 9 Am To 7 PM

Location : Remote


Job Description:

Overall 6+ years of experience with 2+ years of experience with Vlocity implementation

Hands-on experience in Force.com platform using APEX, VisualForce, Process builders, flows

Experience with Salesforce Vlocity platform capabilities, including DataRaptors, 


Integration Procedures, Calculation Matrices and Procedures, OmniScripts, various cards UI framework and building Vlocity custom Templates


Should have expertise in Salesforce.com standard functionality and features (Sales, Services, Community and Commerce clouds)


Working experience with Salesforce Lightning Aura and Lightning Web Component


Deployment of Omniscript from one environment to another environment

Hand-on experience on Integration, especially good Knowledge in JSON and how integration works in Vlocity


Good knowledge of omniscript UI modification, Building Vlocity custom Templates

Good experience in Salesforce configuration and mapping features to the business requirements


Should be comfortable working in Agile – user stories, features, story points. 


Certification :

Vlocity Platform certification is mandatory and other industry certifications (CPQ, Order Management) are a plus

Salesforce Certifications are Mandatory


Read more
SaveIN
at SaveIN
1 video
3 recruiters
Karan Jain
Posted by Karan Jain
NCR (Delhi | Gurgaon | Noida)
1 - 2 yrs
₹2.2L - ₹2.4L / yr
Sales
Business Development
Lead Generation
Partnership and Alliances
Sales presentations
+1 more

Sales Growth Hacker

About the Company:


SaveIN
is India’s first social finance based neo bank, that aims to offer unique financial products and services to its customers in a never seen before, fully digital avatar through its mobile app.

Founded by a group of experienced CXOs from Banking, Fintech, Consulting and Media, SaveIN is working towards disrupting the way Indians transact, bank and save money.

At present, SaveIN is offering a revolutionary, new to market, product that is digitizing the way individuals lend and borrow money, within their trusted contacts like family, friends and acquaintance. In due course, SaveIN aims to launch several other financial products and services in the personal finance and banking domain.


Our promise to you:

  • We aim to hire the best of talent, passionate about the vision of SaveIN
  • We aim to create an equal opportunity, open, challenging as well as rewarding environment to bring the best out of our people
  • We are here to be a large, prosperous, profitable, and resilient organization so that we may serve our customers sustainably across economic cycles, we aim to achieve this in the most ethical and transparent manner possible
  • Being compliant is not only an obligation, but a chosen way of life
  • We would love to see you grow and are committed to do our best in contributing towards your success

About the role:

SaveIN is looking for a Sales Growth Hacker

You will be responsible for driving growth by Identifying new business opportunities, pitch company’s product and services and close these opportunities, manage these partnerships, plan monthly initiatives and sales targets to drive business objectives


Location
: Gurgaon/ Work from home


Reporting
: Founding member & COO


Key responsibilities:

  • Define and execute Sales strategies in accordance with overall business objectives
  • Following up new business opportunities and setting up meetings
  • Able to develop and maintain broad and deep external partner relations with company partners
  • To achieve sales targets by working with partners
  • Address customer queries for key business processes
  • Listen to the needs of the customer and share insights with product and marketing teams to help create and deliver solutions for customers
  • Act as a product, domain and market expert through presentations & demo videos and onboarding videos to customers

Skills and competencies:

  • Education: Graduate/Post-graduate with experience in Sales
  • 2+ years of experience in Business Development/Partnerships
  • Experience in B2C product/ mobile based product
  • Past experience as a Banking/insurance RM can be an added advantage
  • Entrepreneurial mindset with an ability to take complete ownership

 

Read more
The infrastructure for regulation-compliant AI
The infrastructure for regulation-compliant AI
Agency job
via Qrata by Rayal Rajan
Remote only
4 - 9 yrs
₹40L - ₹60L / yr
DevOps
skill iconAmazon Web Services (AWS)
skill iconDocker
skill iconKubernetes
skill iconPython
+1 more

Job description

Overview

The infrastructure for regulation-compliant AI. Train and deploy generative AI for the large enterprise.It is the most private solution for enterprise AI. Achieve best-in-class and compliant AI at the fraction of the time and cost. It is an enterprise AI platform that provides state-of-the-art and regulatory-compliant AI for a fraction of the cost. It simplifies model training across privacy-critical datasets using Federated Learning and Differential Privacy.

 

Ø Roles & Responsibilities:-

Proven experience as a DevOps Engineer or similar role, with a strong focus on AWS, Docker, and orchestration.

- In-depth knowledge of AWS services and infrastructure, including EC2, VPC, RDS, S3, IAM, and CloudWatch.

- Expertise in containerization technologies like Docker and container orchestration platforms such as AWS ECS or Kubernetes.

- Experience with infrastructure-as-code (IaC) tools like AWS CloudFormation or Terraform or AWS CDK.

- Strong scripting skills (e.g., Bash, Python) and proficiency in automating infrastructure provisioning and deployment processes.

- Familiarity with monitoring and logging tools such as AWS CloudWatch, ELK stack, or Prometheus.

- Knowledge of CI/CD practices and tools like Jenkins, Github Actions CI/CD, or AWS CodePipeline.

- Solid understanding of networking concepts, security best practices, and troubleshooting methodologies in a cloud environment.

- Ability to setup our on-prem software in a customer's cloud environment

 

Location-remote/bangalore

 

P.S-Only IIT madras, IIT Bombay, IIIT Hyderabad, atlassian,google,slack,zoom,e-commerce,internet & product based startup companies

 

 


Read more
Vitec Visual PVT LTD
at Vitec Visual PVT LTD
2 candid answers
Digna Patel
Posted by Digna Patel
Surat
2 - 10 yrs
₹3L - ₹12L / yr
Sales
Market Research
Strategic planning
Relationship building
Negotiation
+10 more

Role – Business Development Executive (F/M/X)

Experience – 3+ Years

Position - Work from Office


About Us


Join a team that wants to make the impossible possible

  • We are Vitec, a company full of talents, tech nerds, and motivated people who work on our vision every day with dedication and conviction.
  • Our vision is to become the 360° Software Development Partner of customers worldwide. If you get that, we got you:
  • We offer everyone a professional environment with great opportunities to improve their skills, learn new trending technologies/methods, and become part of a caring family of goal-getters!
  • As 360°Software Development Partner, we build and maintain unique and complex solutions with a team of great individuals who love their work and who know responsibility not only from hearing it but who living it. For this reason, we only hire the best and most motivated.
  • Joining Vitec means becoming a member of the family and making the impossible possible every day.


About You


As an experienced Business Development Executive, you will be responsible for developing, maintaining, and growing sales strategies/channels to connect with potential clients. You will generate meaningful leads, create together with our Solution Architects solutions for clients, and seal the deal. You will work closely together with the management to enable long-term partnership and growth processes. You will make the impossible possible!


What do you need to bring?


  • 3+ years of proven experience in the business development area.
  • Strong understanding of building, maintaining, and scaling sale strategies in the IT area.
  • Strong knowledge of bidding platforms like Upwork and Fiverr.
  • Solid technical knowledge about how IT Solutions such as mobile Apps, web Apps, websites, and server infrastructures are built is a very big plus point.
  • Strong communication and interpersonal skills for building meaningful relationships with clients.
  • Strong customer service and sales skills for generating leads.
  • Advanced presentation and persuasive skills.
  • Advanced decision-making and problem-solving skills.
  • Highly motivated to achieve results in my responsibility from scratch to the highest satisfaction.
  • Sharing knowledge with others and helping others to grow is a matter of course for you.
  • Very good English skills in written and spoken.


A day in the life of our Business Development Executive


  • Attracting new clients by innovating and overseeing the sales process for the business.
  • Working with management to identify and manage company risks that might prevent growth.
  • Identifying and researching opportunities that come up in new and existing markets.
  • Preparing and delivering pitches and presentations to potential new clients.
  • Communicating with clients to understand their needs and offer solutions to their problems.
  • Building high-level technical concepts together with the team to create meaningful proposals.
  • Creating positive, long-lasting relationships with current and potential clients.
  • Ensuring excellent customer service through regular client follow-up
  • Translating proposals into ready-to-sign contracts
  • Owning the sales lifecycle from prospecting to implementation
  • Managing virtual and in-person sales meetings

 

 

 

Read more
Schbang Digital Solutions
Gayathri Nair
Posted by Gayathri Nair
Mumbai
2 - 4 yrs
₹6L - ₹8L / yr
User Interface (UI) Design
User Experience (UX) Design
Prototyping
Information architecture
Primary Purpose of the Role:
 
Overall responsible for creating design solutions that have a high visual impact. The role involves listening to clients and understanding their needs before making design decisions. Develop creative ideas and concepts, choosing the appropriate media and style to meet the clients objectives.
 
Major Responsibilities & Deliverables:
 
    • Should have experience researching problem statements and designing solutions that meet the desired UX goals and stakeholder requirements
 
    • Should be able to rapidly prototype ideas; pen and paper will do for mockups. Should be familiar with prototyping tools or front end code for higher fidelity prototyping
 
    • Good communication skills. Must be able to communicate idea to all stakeholders product, engineering and design
 
    • Must have average above average knowledge of the Adobe Suite
 
    • Must be able to look at the product as a whole to design workflows that scale
 
    • Must be able to measure UX changes and suggest further improvements
 
    • Should be able to build UI components that meet the desired UX. Should be able to understand and respect the UX
 
    • Should follow the style guide and design according to the guidelines
 
    • Understanding of typography, typographic grid, grid based systems, design frameworks and responsive design principles is required. Should be able to adapt and extend the style guide as required and define new UI components when needed
 
    • Should be able to build reusable UI components
 
    • Good communication with the product and engineering teams to assess feasibility of UI components
 
    • Experience with motion/interaction design a plus
 
  • Must know the Adobe Creative Suite well. Must also be familiar with prototyping tools
 
Read more
Antra Inc
at Antra Inc
7 recruiters
Jagjeet Kaur
Posted by Jagjeet Kaur
Hyderabad
1 - 4 yrs
₹3L - ₹8L / yr
Lead Generation
Market Research
Data mining
Email Marketing
Job Functions: Sales Business Development Responsibilities: Identify decision makers within targeted leads to begin sales process Penetrate all targeted accounts and radiate sales from within client base Collaborate with Account Managers to determine necessary strategic sales approaches Create and deliver qualified opportunities to Account Managers where appropriate Maintain and expand the company's database of prospects Set up and deliver sales presentations, product/service demonstrations, and other sales actions Assist in creating RFP responses to potential clients Ensure all data is captured, tracked and qualified leads are entered into the CRM leads management system Develop case studies Reports on sales activity and forecast to sales management Required Skills: Excellent presentation and listening skills Previous experience as an Inside Sales Lead preferred Good oral and written communication skills 1-3 yrs. sales experience. Inside sales preferably SME Sales experience desired Must possess strong business acumen, be independently motivated, assertive and goal oriented
Read more
MoreYeahs
at MoreYeahs
3 recruiters
Lovely Sharma
Posted by Lovely Sharma
Remote, Indore
2 - 6 yrs
₹12L - ₹16L / yr
skill iconMachine Learning (ML)
DevOps
skill iconKubernetes
Terraform
skill iconPython
+9 more
Machine Learning
DevOps Engineer Skills Building a scalable and highly available infrastructure for data science Knows data science project workflows Hands-on with deployment patterns for online/offline predictions (server/serverless)
Experience with either terraform or Kubernetes
Experience of ML deployment frameworks like Kubeflow, MLflow, SageMaker Working knowledge of Jenkins or similar tool Responsibilities Owns all the ML cloud infrastructure (AWS) Help builds out an entirely CI/CD ecosystem with auto-scaling Work with a testing engineer to design testing methodologies for ML APIs Ability to research & implement new technologies Help with cost optimizations of infrastructure.
Knowledge sharing Nice to Have Develop APIs for machine learning Can write Python servers for ML systems with API frameworks Understanding of task queue frameworks like Celery
Read more
CanvasFlip
at CanvasFlip
1 video
5 recruiters
Canvas Flip
Posted by Canvas Flip
Bengaluru (Bangalore)
0 - 3 yrs
₹3L - ₹6L / yr
Content Writing
Blogging
Creative Writing
Content Marketing
CanvasFlip is the Fastest growing design testing SaaS platform incubated at Microsoft Ventures and backed up by US-based VC Bessemer venture partners for over million dollars in funding and global expansion. Perks: - Get exposure of global startup culture - Work on what you love - Learn from your mistakes on our cost - Opportunity to perform various marketing experiments at world's fastest growing prototyping platform. Job description - Research, write and edit copy for marketing communications including blog posts, articles, newsletters, ebooks, case studies, website content, and more. - Ability to keep up with the best practices in writing for the web, social media trends, web usability, web design, and business/industry trends. - Collaborate with design, digital, search and other teams to develop compelling, often unexpected, content plans. - The writing should include best practices in search optimization. Responsibilities: - Core website copy (Landing page and other microsites) - Blogs and articles - Social media posts - Case studies and eBooks - Content for banners for events
Read more
Why apply to jobs via Cutshort
people_solving_puzzle
Personalized job matches
Stop wasting time. Get matched with jobs that meet your skills, aspirations and preferences.
people_verifying_people
Verified hiring teams
See actual hiring teams, find common social connections or connect with them directly.
ai_chip
Move faster with AI
We use AI to get you faster responses, recommendations and unmatched user experience.
Did not find a job you were looking for?
icon
Search for relevant jobs from 10000+ companies such as Google, Amazon & Uber actively hiring on Cutshort.
companies logo
companies logo
companies logo
companies logo
companies logo
Get to hear about interesting companies hiring right now
Company logo
Company logo
Company logo
Company logo
Company logo
Linkedin iconFollow Cutshort
Users love Cutshort
Read about what our users have to say about finding their next opportunity on Cutshort.
Shubham Vishwakarma's profile image

Shubham Vishwakarma

Full Stack Developer - Averlon
I had an amazing experience. It was a delight getting interviewed via Cutshort. The entire end to end process was amazing. I would like to mention Reshika, she was just amazing wrt guiding me through the process. Thank you team.
Companies hiring on Cutshort
companies logos