Customer Service Executive (Email & Chat)

Key Responsibilities

• Craft and execute digital marketing strategies across channels like SEO, PPC, email, social media, content, and paid media—aligned with business objectives.
• Analyze and optimize campaign performance using metrics-driven insights via tools like Google Analytics, adjusting approaches to maximize ROI.
• Manage cross-channel campaigns, coordinating with content creators, designers, and external agencies to ensure cohesive execution.
• Allocate and oversee budgets for campaigns, ensuring efficient use of resources to meet performance targets.
• Conduct market research, audience profiling, and competitive analysis to uncover new opportunities and inform messaging.
• Stay current with emerging trends, tools, and technologies in digital marketing to maintain innovative initiatives.
• Report insights to stakeholders—highlighting performance, identifying bottlenecks, and proposing strategic optimizations.

Qualifications & Skills

• Education: Bachelor’s degree in Marketing, Business, Communications, or related field. Certifications in digital marketing, SEO, SEM, or analytics are a plus.
• Experience: Typically 3–5+ years in digital marketing, with proven success in strategic campaign management.
• Technical Know‑How: Familiarity with SEO, SEM, PPC, CMS, email marketing tools; basic comfort with HTML/CSS or design tools is beneficial.
• Communication & Collaboration: Exceptional verbal and written skills, adept at aligning with external partners.
• Project Management: Strong organization, multitasking, and ability to deliver on deadlines across multiple campaigns.

Interested candidate can apply linkedin.com/in/preeti-bisht-1633b1263/

Job Title: Social Media Executive

Location: Gandhinagar, Gujarat

Job Type: Full-Time

Company: Jenya

About Us:

Jenya is a dynamic and innovative company in IT Industry, committed to delivering exceptional results for our clients. We're looking for a passionate, creative, and results-driven Social Media Executive to join our marketing team and help take our brand presence to the next level.

Job Description:

As a Social Media Executive at Jenya, you will be responsible for developing, implementing, and managing social media strategies across various platforms. You’ll play a crucial role in engaging with our online community, creating impactful content, and driving brand awareness.

Key Responsibilities:

•   Develop and implement effective social media strategies to increase brand visibility and engagement.

•   Manage and create content for social media platforms including Facebook, Instagram, Twitter, LinkedIn, Tiktok and others.

•   Monitor social media trends and industry news to stay up-to-date and relevant.

•   Analyze social media metrics and performance data, adjusting strategies as needed.

•   Engage with followers and customers through comments, messages, and posts.

•   Collaborate with other teams (content, design, marketing) to ensure consistency and effectiveness in campaigns.

•   Create and manage social media advertising campaigns.

•   Track competitors' social media presence and strategies to identify new opportunities.

•   Report on social media performance and ROI to senior management.

Key Skills and Qualifications:

•   Proven experience as a Social Media Executive or similar role.

•   Strong understanding of social media platforms and their respective audiences.

•   Experience in content creation, editing, and copywriting.

•   Excellent communication and writing skills.

•   Ability to work independently as well as part of a team.

•   Strong analytical skills with the ability to interpret data and adjust strategies.

•   Familiarity with social media management tools (e.g., Hootsuite, Buffer, Sprout Social).

•   Experience with paid social media campaigns and ads is a plus.

•   Knowledge of SEO, digital marketing trends, and branding best practices.

•   Bachelor’s degree in Marketing, Communications, or related field (preferred).

What We Offer:

•   Competitive salary and benefits package.

•   Opportunities for career growth and development.

•   A vibrant and collaborative work environment.

•   Exciting projects and a chance to work with diverse in various industries.

•   Regular team events and activities.

•   Alternative Saturday Off and holidays.

• Candidate should be able to write the sample programs using the Tools (Bash, PowerShell, Python or Shell scripting)
• Analytical/logical reasoning
• GitHub Actions
• Should have good working experience with GitHub Actions
• Repository/Workflow Dispatch, writing reusable workflows, etc
• AZ CLI commands
• Hands-on experience with AZ CLI commands

JOB DESCRIPTION:. THE IDEAL CANDIDATE WILL:

• Ensure new features and subject areas are modelled to integrate with existing structures and provide a consistent view. Develop and maintain documentation of the data architecture, data flow and data models of the data warehouse appropriate for various audiences. Provide direction on adoption of Cloud technologies (Snowflake) and industry best practices in the field of data warehouse architecture and modelling.

• Providing technical leadership to large enterprise scale projects. You will also be responsible for preparing estimates and defining technical solutions to proposals (RFPs). This role requires a broad range of skills and the ability to step into different roles depending on the size and scope of the project Roles & Responsibilities.

ELIGIBILITY CRITERIA: Desired Experience/Skills:
• Must have total 5+ yrs. in IT and 2+ years' experience working as a snowflake Data Architect and 4+ years in Data warehouse, ETL, BI projects.
• Must have experience at least two end to end implementation of Snowflake cloud data warehouse and 3 end to end data warehouse implementations on-premise preferably on Oracle.

• Expertise in Snowflake – data modelling, ELT using Snowflake SQL, implementing complex stored Procedures and standard DWH and ETL concepts
• Expertise in Snowflake advanced concepts like setting up resource monitors, RBAC controls, virtual warehouse sizing, query performance tuning, Zero copy clone, time travel and understand how to use these features
• Expertise in deploying Snowflake features such as data sharing, events and lake-house patterns
• Hands-on experience with Snowflake utilities, SnowSQL, SnowPipe, Big Data model techniques using Python
• Experience in Data Migration from RDBMS to Snowflake cloud data warehouse
• Deep understanding of relational as well as NoSQL data stores, methods and approaches (star and snowflake, dimensional modelling)
• Experience with data security and data access controls and design
• Experience with AWS or Azure data storage and management technologies such as S3 and ADLS
• Build processes supporting data transformation, data structures, metadata, dependency and workload management
• Proficiency in RDBMS, complex SQL, PL/SQL, Unix Shell Scripting, performance tuning and troubleshoot
• Provide resolution to an extensive range of complicated data pipeline related problems, proactively and as issues surface
• Must have expertise in AWS or Azure Platform as a Service (PAAS)
• Certified Snowflake cloud data warehouse Architect (Desirable)
• Should be able to troubleshoot problems across infrastructure, platform and application domains.
• Must have experience of Agile development methodologies
• Strong written communication skills. Is effective and persuasive in both written and oral communication

Nice to have Skills/Qualifications:Bachelor's and/or master’s degree in computer science or equivalent experience.
• Strong communication, analytical and problem-solving skills with a high attention to detail.

About you:
• You are self-motivated, collaborative, eager to learn, and hands on
• You love trying out new apps, and find yourself coming up with ideas to improve them
• You stay ahead with all the latest trends and technologies
• You are particular about following industry best practices and have high standards regarding quality

Bullspree is an experiential stock market gaming and learning mobile app. Founded by seasoned stock market professionals and IIT Alumni. With the vision to make stock market knowledge accessible to every Indian household, Bullspree is on a bull run. The venture is backed by renowned Industry Veterans and covered by leading media agencies.

About the role: 

This is the role of the VP of Technology at Bullspree that is expected to work closely with the founders to drive the day-to-day technology development at Bullspree. There is no bar in compensation for deserving candidates. Get in touch if you think this sounds interesting to you.

Desired Skills: 

• Bachelor's/Master’s degree in Computer Science or equivalent streams from Top Tier Institutes.
• 3 – 7 years of experience in designing and developing highly scalable, high performance and fault tolerant mobile application products with infrastructure hosted on Cloud 
• Proficiency in developing ReSTful APIs, flutter, mobile libraries, Android OS, App Development language (PHP/Kotlin/Java/JavaScript or equivalent) 
• Knowledge of Cloud Services, Containers, Databases, disaster recovery, and message queues (Kafka / RabbitMQ) is highly preferable.
• Experience with DevOps and delivering into cloud-based environments using standard CI/CD tools (Jenkins, Artifactory, Spinnaker, SonarQube) and best practices 
• Good proficiency in SQL 
• Good understanding of database technologies like MySQL, MongoDB, Redis, Cassandra, etc. 
• Sound debugging skills with the ability to identify performance bottlenecks and drive optimization efforts 

Good to have: 

• Strong experience working with multi-cloud (AWS/GCP/AZURE), Docker, and container orchestration technologies such as Kubernetes and Terraform 
• Good understanding of observatory tools and logging 
• Enthusiasm for open-source contribution 
• Previous experience working in an environment with microservices 
• Knowledge of IT security 
• Experience in distributed and big data technologies

• Proficiency with NodeJs, ES6, Express;
• Experience in Source Control (Bitbucket/GIT);
• Experience in developing and scaling B2B applications.
• Knowledge and experience with using Restful API;
• Must be able to design components to drive reusability and performance;
• Must be able to build responsive design;
• Design, develop, and maintain code that meets requirements, is high quality, and performs efficiently and effectively to provide a great customer experience;
• Write production quality and thoroughly tested code.