
About us:
Burgundy Brand Collective is one of India's fastest-growing specialty retail companies with stores in 9 cities. The company partners with best-in-class international luxury brands to offer Indians a window to the finest food and lifestyle themes from across the world. Our brand portfolio includes Royce’ Chocolate- a premium Japanese confectionery brand, Onitsuka Tiger - a leading Japanese fashion and lifestyle brand, Provenance Gifts – a marketplace for curated gourmet gifts and Ligne Roset – a luxury French contemporary furniture brand. The plan is to aggressively (yet astutely) scale out a portfolio of international brands pan-India.
Customer Experience Executive (Chat & Email)
Location: Prabhadevi, Mumbai
Job Description
• Respond promptly and professionally to customer inquiries received through email, social media and chat platforms
• Provide accurate information and support to customers, addressing their concerns and resolving any issues
• Maintain a high level of customer satisfaction by delivering exceptional service and exceeding customer expectations
• Ensure timely and effective follow-up on customer queries and escalations to ensure satisfactory resolution
• Maintain a thorough understanding of company products, services, policies, and procedures to provide accurate and up-to-date information to customers
• Collaborate with internal teams to resolve customer issues and improve overall customer experience
• Meet or exceed productivity and quality standards set for the role
• Maintain customer data and records accurately in the designated systems.
Qualifications & Requirements
• Graduate degree
• Candidate should have 0.6 Months - 3 years of experience in a similar role
• Strong written communication skills, including proper grammar, punctuation, and attention to detail
• Previous experience in customer service or a similar role is preferred
• Proficiency in typing with a high level of accuracy and speed
• Ability to multi-task and effectively manage time in a fast-paced environment
• Good problem-solving skills and the ability to think critically
• Excellent interpersonal skills with a customer-centric approach
• Proficiency in using computers and knowledge of email and chat platforms
Reporting Manager: COO

About Burgundy Hospitality pvt ltd
About
Similar jobs
Experience- 3 - 5 Years
Budget- 7 - 8 LPA
Qualifications:
- Master’s degree in Business Administration or any Graduate in IT or Computer Science or MCA.
- Minimum of 3 years of experience in business development within the IT services industry.
- Proven track record of achieving sales targets and driving business growth.
- Strong leadership and team management skills.
- Excellent communication, negotiation, and presentation skills.
- Strategic thinker with the ability to execute plans effectively.
- Ability to work in a fast-paced, dynamic environment and manage multiple priorities.

2) Experience of working with source control and bug tracking tools used for development
3) Experience in developing user interfaces using bootstrap for web applications
4) Exposure to OOPS concept
5) Exposure to different Framework & principles for SDLC development
6) Exposure to writing stored procedures, views & designing tables.
7) The developer will be an integral part of Applications engineering team.
8) Appreciate & Develop high quality Front End/UI for web applications.


Technical Lead
Summary
Bitkraft Technologies LLP is looking for Technical Leads to join our software engineering team. You will be working across the stack on cutting edge web development projects for our custom services business.
As a Technical Lead, you should be comfortable with full stack technologies, frameworks, popular third party libraries, cloud systems and management tools. It is very crucial that you are able to manage a small to medium sized development team to manage, execute, review, deploy web and mobile projects. It is essential that you are passionate about technology and making sure projects get delivered on committed timelines with highest quality.
If you love solving problems, are a team player and want to work in a fast paced environment with core technical and business challenges, we would like to meet you.
Essential Skills
Frontend - Experience working with at least two of the below at an intermediate to expert level
- Mandatory: JavaScript, HTML5 and CSS
- Angular
- Vuejs
- React
Backend - Experience working with at least two of the below at an intermediate to expert level
- NodeJs
- Python (Django/Flask/Jupyter Notebook)
- PHP (Yii2/Wordpress/Magento)
Databases - Experience working with at least two of the below at an intermediate to expert level
- MySQL
- Postgresql
- MongoDB
- Graph Databases
- Oracle
Cloud Infrastructure - Experience working with at least one of the below at an intermediate to expert level
- AWS
- Azure
- Google Cloud / Firebase
Other Essential Skills / Requirements
- Great attention to detail
- Should be able to dictate, manage, track progress of the team
- Conduct code reviews
- Ability to work with the project management team for essential project management
- Experience in working in Agile projects - with familiarity with tools such Jira
- Ready to work on technologies, platforms and frameworks as required on future projects
- Strong work ethic and commitment to meet deadlines and support team members meet goals
- Be flexible with working across time zones with overseas customers if required
Desirable Skills
Mobile Technologies - Knowledge of at least one of the following
- Native Android
- Native iOS
- Hybrid Mobile App Development – Ionic/Flutter/React Native
Key Responsibilities
- Gathering & understanding client requirements and providing technical solutions to business needs
- Ability to resolve business problems through technology
- Deliver work within timelines and quality specifications
- Strive to develop reusable code
- Respond to technical queries from clients, management and team members
- Evaluating existing technical architecture and recommended improvements
- Work with development teams and product managers to ideate software solutions
- Design client-side and server-side architecture
- Perform unit testing and scenario based testing to build robust systems
- Troubleshoot, debug and update existing applications
- Create security and data protection mechanisms to ensure application security
- Create technical documentation, flow diagrams, use-case diagrams, charts as required
- Communicate with team members and clients for efficient project functioning
- Staying abreast of latest developments in web technologies and related programming languages/frameworks
Compensation
12 Lpa - 30 Lpa
Experience
5 - 12 years
Job Location
Fort, Mumbai
Why join Bitkraft?
- Your inputs and opinions are valued
- Exposure to latest technologies
- Working directly with client teams
- International project experience
- You get to see the big picture on the project
- Fast paced environment with quick project completions
- Manage your own time for efficient working
- A friendly and easy going work environment
About Bitkraft Technologies LLP
Bitkraft Technologies LLP is an award winning Software Engineering Consultancy focused on Enterprise Software Solutions, Mobile Apps Development, ML/AI Solution Engineering, Extended Reality, Managed Cloud Services and Technology Skill-sourcing, with an extraordinary track record.
We are driven by technology and push the limits of what can be done to realise the business needs of our customers.
Our team is committed towards delivering products of the highest standards and we take pride in creating robust user-driven solutions that meet business needs.
Bitkraft boasts of clients across over 10+ countries including US, UK, UAE, Oman, Australia and India to name a few.
To know more about Bitkraft visit our website bitkraft.co.in


Immediate: Joiners prefered
Years of exp:2+ Years
Location: Bangalore
Our client is a Community Commerce company that focuses on fashion and accessories. Their community network and technology is leading a rejig of Fashion retail and supply chain in India. Their network creates users as buyers and sellers at the same time, offering unbeatable prices on products and rewards for sharing deals across social media.
The founders are alumnus of prestigious tech and business institutes, with expertise and experience with ECommerce and distribution facilities. They have ensured quality and fashion with the factory price tag, that works best when shared rapidly with communities on social networking.
- Creating & managing content for app, website & overall internet presence
- Creating innovative content experiences that would attract and delight target users and set us apart from the competition.
- Creating content ideas that users can read, view, watch, interact with and share.
- Delivering engaging content on a regular basis
- Managing the execution of content needs through designer and video agency
- Analyzing content performance metrics and driving optimization.
- Researching on product-related features to use them in creating content for users
What you need to have:
- Any Graduation
- Creative thinking along with excellent communication skills
- Ability to work methodically and meet deadlines
- Ability to work independently and as part of a team


Position Vacant: 3 [1 Senior(2-3 yrs experience) and 2 Junior (upto 1.5year)]
Job Location: Ahmedabad
Experience: 1 to 3 years
Qualification:Graduate (Preferable BE/ BTech/ ME/ MTech/ MCA/ BCA/ MSc)
Job Description
We are looking for an iOS developer who possesses a passion for pushing mobile technologies to the
limits and will work with our team of talented engineers to design and build the next generation of
our mobile applications.
Responsibilities
● Design and build advanced applications for the iOS platform
● Collaborate with cross-functional teamsto define, design, and ship new features.
● Unit-test code forrobustness, including edge cases, usability, and generalreliability.
● Work on bug fixing and improving application performance.
● Continuously discover, evaluate, and implement new technologiestomaximize development
efficiency.
Skills
● Proven working experience in software development
● Working experience in iOS development
● Knowledge about MVVM Structure
● Knowledge of Swift 3 / Objective C
● Have published one or more iOS apps in the app store
● A deep familiarity with Objective-C and Cocoa Touch
● Experience working with iOS frameworkssuch as Core Data, Core Animation, Core Graphics
and Core Text
● Experience with third-party libraries and APIs
● Working knowledge of the general mobile landscape, architectures, trends, and emerging
technologies
● Solid understanding of the full mobile development life cycle
JD: Sales Director
Future Analytica is looking for a driven, results-oriented Sales director with experience in the SAAS business. This sales director is expected to lead a team of sales executives covering English speaking markets and manage the revenue and market penetration goals. The Sales Director will be responsible to hire, develop, and lead a team of high-performance individual contributors to scale our presence globally.
Duties And Responsibilities
- Develop, analyzes and implements sales strategy across key accounts to attain company strategic objectives
- Own and hit annual sales targets within enterprises accounts
- Partner with customers to understand their business needs and objectives
- Build and maintain strong, long-lasting customer relationships
- Effectively communicate the value proposition through proposals and presentations
- Support marketing by attending trade shows, conferences and other marketing events
- Oversees a team of individual contributors to meet or exceed customer acquisition and retention goals.
- Owns strategic plan, quarterly revenue forecast, territory design, and resource planning for sales of products in all stages of the lifecycle
- Develops team talent and pipeline includes attracting, identifying, developing, rewarding, managing, and coaching includes methodologies, consultative techniques, negotiation, and ABM strategy & tactics.
- Identifies solutions for process and product improvement to increase revenue, profitability, and customer experience.
Ideal Qualifications
- MBA degree and 10+ years with direct Mid-Market or Enterprise Software selling and management experience.
- 5+ years managing individual contributors selling B2B SaaS software
- Experience selling analytics, data, databases, predictive modelling, or business intelligence software in the US and UK.
- Experience selling in core AI industries including Financial Services, Healthcare, Retail, Insurance, and Manufacturing.
- Strong analytical, creative, and critical thinking skills to deliver solutions for both internal operations and customers.
- Proven results with both early-stage and market-proven software products
- Experience negotiating large contracts, including working with internal partners (legal, product, management) and external partners (channel, technology, etc.)
- Excellent verbal and written communication and presentation skills.
- Genuine flexibility and temperament to succeed in a high-energy, fast-growing startup.
About The Company
AI is the next big revolution for the World. Our technology enables AI for the future. Future analytica is an AI-SAAS platform that enables 10x acceleration and democratization to the entire data science journey. The company is well funded and has a team with decades of operational experience and best practice that can be shared with our clients. We are looking for top talent to help us continue our growth — and grow with us!
Frequently Asked Questions:
Why work for us?
It would be a Challenging, grounds up a promising circumstance for you. You get an opportunity to chip away at AI/Data analytics alongside stunning specialists with strongly backed up funding.
Since the organization is as yet in the beginning phases, you will see the total lifecycle of the start-up from getting the underlying clients to raising funding rounds. If you stick it out, you will experience extraordinary career growth.
What is the leadership team at FutureAnalytica and who are backing you?
Started by two young entrepreneurs, AI enthusiasts and have a solid experience in data science and analytics.
Dhiraj.K- Founder & CEO
Mridu Andotra-Co-Founder
Are you okay with remote employment?
Yes, but only in the India or U.S due to time zone convenience. Sometime in 2022, we may get back to offices and prefer working together.
Have you raised any money?
Yes, we raised seed funding by foreign investors
What is work/life balance like at your company?
As an early-stage startup, we wouldn’t want to hide this reality to prospective candidates: raw hours make a big difference in the impact we can make right now. This won’t always be the case, but it is at present.
So, often we find ourselves working later in the evening, on rare occasions a weekend, but it’s mostly driven by personal ambition. We don’t have any expectations of anyone to do so.
However, we love our employees to work flexible with an open-door policy where any employee can reach founders directly.
Our cultural values are...
Customer First: You put the best interest of customers first. It means doing the right thing for the customer even when none (the customer, your manager) is watching.
Innovation: Be an out of the box thinker
Love of Learning: Be curious to learn and implement
Impact: You accomplish an amazing amount of work
Ownership Taker: You take ownership of your goals and don’t blame others for lack of success and be a problem solver.
Authentic and Honest: You are quick to admit mistakes, learn from it. Always assume everyone is working with the best intention. No behind-the-door criticism.
Pro-active- Do it before someone come to ask for it.
Co-operative- Finally gel well with the team.
So, if you think you’re a right fit and ready to take the challenge why late write to us and our People and Culture department will come in touch with you to discuss further.
Job description
- Create content marketing campaigns to drive leads and subscribers.
- Use SEO best practices to generate traffic and ultimately leads from our website.-Regularly produce various content types, including emails, social media posts, blog articles/posts etc.
- Work with the marketing and design team to create innovative campaigns for social media and web.
- Curate and generate content to reach relevant customers through social, web, email, print and other marketing media.
- Research markets and industries to compare and create content that is innovative and original.
- Establish workflow for identifying, creating, publishing, and re-purposing content.
Required Candidate profile
- Bachelors degree in English, Journalism or related field
- Knowledge of digital marketing tactics, including SEO, Email -Marketing and Web Analytics
- Exceptionally strong English language comprehension with excellent copywriting skills
- Experience in writing for B2B audience shall be preferred.

