About us:
Burgundy Brand Collective is one of India's fastest-growing specialty retail companies with stores in 9 cities. The company partners with best-in-class international luxury brands to offer Indians a window to the finest food and lifestyle themes from across the world. Our brand portfolio includes Royce’ Chocolate- a premium Japanese confectionery brand, Onitsuka Tiger - a leading Japanese fashion and lifestyle brand, Provenance Gifts – a marketplace for curated gourmet gifts and Ligne Roset – a luxury French contemporary furniture brand. The plan is to aggressively (yet astutely) scale out a portfolio of international brands pan-India.
Customer Experience Executive (Chat & Email)
Location: Prabhadevi, Mumbai
Job Description
• Respond promptly and professionally to customer inquiries received through email, social media and chat platforms
• Provide accurate information and support to customers, addressing their concerns and resolving any issues
• Maintain a high level of customer satisfaction by delivering exceptional service and exceeding customer expectations
• Ensure timely and effective follow-up on customer queries and escalations to ensure satisfactory resolution
• Maintain a thorough understanding of company products, services, policies, and procedures to provide accurate and up-to-date information to customers
• Collaborate with internal teams to resolve customer issues and improve overall customer experience
• Meet or exceed productivity and quality standards set for the role
• Maintain customer data and records accurately in the designated systems.
Qualifications & Requirements
• Graduate degree
• Candidate should have 0.6 Months - 3 years of experience in a similar role
• Strong written communication skills, including proper grammar, punctuation, and attention to detail
• Previous experience in customer service or a similar role is preferred
• Proficiency in typing with a high level of accuracy and speed
• Ability to multi-task and effectively manage time in a fast-paced environment
• Good problem-solving skills and the ability to think critically
• Excellent interpersonal skills with a customer-centric approach
• Proficiency in using computers and knowledge of email and chat platforms
Reporting Manager: COO
Shubham Vishwakarma
Full Stack Developer - Averlon
About Burgundy Hospitality pvt ltd
About
Company social profiles
Similar jobs
Docker
Kubernetes
grafanaAbout PGAGI:
At PGAGI, we believe in a future where AI and human intelligence coexist in harmony, creating a world that is smarter, faster, and better. We are not just building AI; we are shaping a future where AI is a fundamental and positive force for businesses, societies, and the planet.
Position Overview:
PGAGI Consultancy Pvt. Ltd. is seeking a proactive and motivated DevOps Intern with around 3-6 months of hands-on experience to support our AI model deployment and infrastructure initiatives. This role is ideal for someone looking to deepen their expertise in DevOps practices tailored to AI/ML environments, including CI/CD automation, cloud infrastructure, containerization, and monitoring.
Key Responsibilities:
AI Model Deployment & Integration
- Assist in containerizing and deploying AI/ML models into production using Docker.
- Support integration of models into existing systems and APIs.
Infrastructure Management
- Help manage cloud and on-premise environments to ensure scalability and consistency.
- Work with Kubernetes for orchestration and environment scaling.
CI/CD Pipeline Automation
- Collaborate on building and maintaining automated CI/CD pipelines (e.g., GitHub Actions, Jenkins).
- Implement basic automated testing and rollback mechanisms.
Hosting & Web Environment Management
- Assist in managing hosting platforms, web servers, and CDN configurations.
- Support DNS, load balancer setups, and ensure high availability of web services.
Monitoring, Logging & Optimization
- Set up and maintain monitoring/logging tools like Prometheus and Grafana.
- Participate in troubleshooting and resolving performance bottlenecks.
Security & Compliance
- Apply basic DevSecOps practices including security scans and access control implementations.
- Follow security and compliance checklists under supervision.
Cost & Resource Management
- Monitor resource usage and suggest cost optimization strategies in cloud environments.
Documentation
- Maintain accurate documentation for deployment processes and incident responses.
Continuous Learning & Innovation
- Suggest improvements to workflows and tools.
- Stay updated with the latest DevOps and AI infrastructure trends.
Requirements:
- Around 6 months of experience in a DevOps or related technical role (internship or professional).
- Basic understanding of Docker, Kubernetes, and CI/CD tools like GitHub Actions or Jenkins.
- Familiarity with cloud platforms (AWS, GCP, or Azure) and monitoring tools (e.g., Prometheus, Grafana).
- Exposure to scripting languages (e.g., Bash, Python) is a plus.
- Strong problem-solving skills and eagerness to learn.
- Good communication and documentation abilities.
Compensation
- Joining Bonus: INR 2,500 one-time bonus upon joining.
- Monthly Stipend: Base stipend of INR 8,000 per month, with the potential to increase up to INR 20,000 based on performance evaluations.
- Performance-Based Pay Scale: Eligibility for monthly performance-based bonuses, rewarding exceptional project contributions and teamwork.
- Additional Benefits: Access to professional development opportunities, including workshops, tech talks, and mentoring sessions.
Ready to kick-start your DevOps journey in a dynamic AI-driven environment? Apply now
#Devops #Docker #Kubernetes #DevOpsIntern
JavaThis position is for a tester with strong coding skills who likes challenges - someone who is constantly striving for excellence in software test automation.
Responsibilities include:
- Develop automated test cases on a day-to-day basis
- Gather and prioritize user requirements, feed these requirements into overall Automation Framework requirements and test plans
- Train team members on tool use and test automation tools, practices, techniques and best practices
- Communicate cross-functionally throughout the engineering organization
- Continuously monitor and boost test coverage across the product
Minimum Job Qualifications:
- Bachelor’s degree or better in CS or related field, with 3+ years experience in software test.
- Exposure to best practices in SQA including code reviews, debugging, troubleshooting and CI processes
- Experience in backend Testing using Java, API-Testing,Rest assured ,and Performance testing using Jmeter
- Excellent communications and technical presentation skills
- Initiative to research and build solutions to tough problems in domains like Flash, OpenGL, WebGL where off-the-shelf automation tools might not be available
- Some experience/comfort with working in a Linux/Unix environment
- Excellent analytical, problem-solving, troubleshooting skills.
Preferred (Bonus) Qualifications:
- Knowledge of current build and test automation tools and processes, such as JUnit/TestNG, Maven, Jenkins, Mockito, JBehave, Git, etc
- Experience with whitebox testing, code reviews, SDK testing
- Experience with performance testing, stress testing, and advanced aspects of system testing automation.
- Knowledge of at least one scripting language (Python, Bash, Ruby or comparable).
Requirements
At least 5+ years of experience as a Product Designer, User Researcher or comparable role
- Bachelor's/Master's degree in Interaction/ Experience/ Visual/ Product design or related field
- Must have worked on large projects as an individual or in the team for mobile and web-based platforms
- Experience of working cross-functionally in agile framework with design, product management, and engineering
- Expertise in digital design tools (Figma, Invision, etc) and well-versed in design systems, pattern libraries, and
design methodologies.
- Good command over visual design and knowledge of the design process
- Portfolio of previous work must be presented incorporating product/design/sketches that demonstrate an
understanding of design thinking, wireframing, interaction design, visual design, and best practices.
Roles and responsibilities
Candidate should be able to manage cross-functional products
- Candidate should be responsible for research and discovery of assigned product verticals
- creating user journey, user persona, user scenarios, user stories, page flows, and document them and share with
experience designers, PMs, and engineers.
- design and develop design thinking for assigned projects and uplift associate designers skills
- Candidate should be able to manage and execute interface design for assigned product verticals
- visualize and prototype ideas to communicate concepts, conveying design ideas via sketches, wireframes, hi-
fidelity mockups, prototypes, and/or animations
- design and develop design system for assigned projects and uplift associate designers skills
- communicate with associates designers to convert ideas into high fidelity design
- Candidate should be able to manage and execute usability testing of assigned product vertical
- conduct usability testing and responsible for writing interview scripts.
Python
Django
Javascript
jQueryGood knowledge of Python frameworks such as Django, CherryPy, etc.
Good understanding of REST API
Experience with JavaScript, jQuery, HTML and CSS
Build back-end features in Python that are efficient.
Integrate front-end and back-end components into the application
Develop integrations with third party applications (mostly web-based).
Working Knowledge of SQL and databases.
Bachelor’s Degree in Computer Science Engineering or other related fields.
Understand the needs of the client and Implement functional requirements accordingly.
Agile development methodology
Good communication (verbal and written)
.NET
AngularJS (1.x)
Angular (2+)JavascriptThe task is to develop a platform for access to documents, books, and technical documentation, which are not publicly available on the Internet. It is oriented to those specialists and engineers who are engaged in innovations (for example, Toyota R&D). The main advantage of the platform is that all documents are collected in one place and there is a smart and specific search of the necessary documents, information inside the documents. Artificial intelligence and machine learning are used.
The customer is the American global information company IHS (is on the 11th place in the Forbes list of the fastest growing innovative companies). Is engaged in the production of a unique proprietary software product, the users of which are world-renowned companies (NASA, SAMSUNG, SONY, etc.).
Tech stack on the project: Angular 10, CSS3, Typescript, Javascript, NET 5, Microservices, Docker, Kubernetes(EKS), MSSQL(AWS RDS), Postgresql(AWS Aurora), Azure Devops, Git, Prometheus/Grafana/Loki, ElasticSearch, AWS (Lambda, API Gateway, Route53, CloudFront, S3, SQS), RabbitMQ, Redis (ElastiCache).
Requirements
- Commercial experience in C#, .NET Core, Angular for 3+ years;
- Experience with CSS3;
- Experience with TypeScript, JavaScript;
- WEB API knowledge;
- DBMS skills - PostgreSQL;
- Experience with Entity Framework;
- Knowledge and experience with Azure Pipelines;
- Experience with Docker, Kubernetes;
- Experience with Elasticsearch;
- Experience with Kafka queue;
- Understanding of software development cycle, agile methodologies (Scrum/Kanban);
- Level of English – Intermediate.
Desired skills
- Experience with RabbitMQ;
- Experience with Redis;
- Experience with Microsoft SQL Server;
- Experience with AWS (or other cloud);
- Understanding of CI/CD principles.
Reasons to join us
Andersen is a pre-IPO software development company that provides a full cycle of services. For over 14 years, we have been helping enterprises and middle-sized firms worldwide transform their businesses by creating effective digital solutions using innovative technologies.
We welcome true specialists no matter what country they live in. Salaries at Andersen are pegged to the USD, and employees are provided with a social package and an extensive set of bonuses.
- Cooperation with such businesses as Samsung, Johnson & Johnson, Ryanair, Europcar, TUI, Verivox, Media Markt, Shypple, etc. This project is just your beginning here — working with us means reliability and prospects;
- Excellent teams with streamlined processes and an opportunity to change the project. There are also systems of mentoring and adaptation for each new employee;
- Many different ways to grow: you can develop expertise in different business domains and improve as a specialist or a manager. Transparent performance review and assessment systems will allow you to determine your development path and plan your growth;
- Flexible start of the working day: from 7 AM to 11 AM. You can telecommute, work at the office, or opt for a hybrid schedule — whatever is convenient for you;
- Referral programs and an opportunity to additionally earn up to $1,500 per month by participating in the company's activities;
- Access to the corporate training portal, where the entire knowledge base of the company is collected and which is constantly updated;
- Such perks as private health insurance, English language courses, and certification compensation (AWS, PMP, etc.).
JavaPythonSDET (Software Development Engineer in Test)
Grounds up build REST API automation framework using best in class open source, cloud technologies. Help build automaton first Quality culture in a fast growing product team. The ideal candidate is a self-starter and operates with a high sense of ownership.
What you will do:
- Author extensible, manageable REST API automation suite.
- Works closely with the Development team to release high quality, predictable releases.
- Develop detailed understanding of overall product architecture, engage at design time to access Automation and Test environment impact.
- Build Test plans, create prioritized regression suites.
Experience Range:
You have 2 - 4 years of proven automation and quality assurance experience with any product.
Technical Expertise:
- Strong hands on programming experience in either Java or Python.
- Deep understanding of REST APIs, have built Test Suites validating product functionalities using API automation frameworks like tavern, postman etc.
- Good to have an understanding of the AWS/Mobile App Automation. environment. ALBs, VPCs, IAM roles.
- Understanding of Docker is nice to have.
- Good understanding of Object oriented concepts.
Angular (2+)AngularJS (1.x)• Involved in all aspects of the development lifecycle
• HTML, CSS, Javascript, Jquery, Angular 2+.
• Responsibilities include the ability to: write very high quality code that is robust and easy to maintain
• Develop software based on agreed designs with little supervision
• Involved in building and operating the next generation platforms and large scale distributed systems
• Deliver high quality platform solutions that support variety of customer use cases Excellent working knowledge of Java programming
- Looking for an experienced Integration specialist with a good expertise in ETL Informatica and a strong Application integration background
- Minimum of 3+ years relevant experience in Informatica MDM required. Powercenter is a core skill set.
- Having experience in a broader Informatica toolset is strongly preferred
- Should prove a very strong implementation experience in Application integration, should demonstrate expertise/presentation with multiple use cases
- Passionate coders with a strong Application development background
- Should have application development experience outside of ETL, (just learning ETL as a tool is not enough), experience in writing application outside of ETL will bring in more value
- Strong database skills with a strong understanding of data, data quality, data governance, understanding and developing standalone and integrated database layers (sql, packages, functions, performance tuning ), i.e. Expert with a strong integration background who has more application integration background than just an ETL Informatica tool
- Experience in integration with XML/JSON based and heavily involve JMS MQ (read/write)
- Experience in SOAP and REST based API's exchanging both XML and JSON files used for request and response
- Experience with Salesforce.com Integration using Informatica power exchange module is a plus but not needed
- Experience with Informatica MDM as a technology stack that is used for integration of senior market members with Salesforce.com is a plus but not needed,
- Very strong scripting background (C/bourne shell/Perl/Java)
- Should be able to understand JAVA, we do have development around JAVA, i.e ability to work around a solution in programming language like Java when implementation is not possible through ETL
- Ability to communicate effectively via multiple channels (verbal, written, etc.) with technical and non-technical staff.
Javascript
Laravel
React.js
Vue.jsIf you're early in your career (0-4 years of experience), want to learn about real-world product building, and still make decent money, this opportunity would be a great fit.
We need you –
1. to be a full-stack developer
2. can articulate and write well
3. to be a generalist
4. to have a passion for learning, and applying the knowledge
5. to be self-managed and disciplined
If you are someone who can relate to all the statements below, you're the one we are looking for.
1. Built and scrubbed many side projects
2. Have at least a dozen ideas in their backlog that they want to get to someday
3. You've taught yourself skills using Internet
Follow CutshortShubham Vishwakarma
Full Stack Developer - Averlon