Cutshort logo
Sumtracker Software
Sumtracker Software cover picture
Sumtracker Software logo

Sumtracker Software

http://www.sumtracker.com
Founded :
2020
Type :
Product
Size :
0-20
Stage :
Bootstrapped

About

Sumtracker is a SaaS application for ecommerce merchants to manage inventory for their online stores. Sumtracker is integrated with platforms such as Shopify, eBay, Etsy, Amazon, BigCommerce and WooCommerce. These platforms provide limited functions for sellers to manage their inventory. We provide a central dashboard where they can automate tasks and take better decisions to drive more sales.


We have a global client base in countries like US, UK and Australia. We are on a mission to grow Sumtracker and take on global competitors in this space.

Read more

Company video

Sumtracker Software's video section
Sumtracker Software's video section

Connect with the team

Profile picture
Ankit Goyal

Company social profiles

blog

Jobs at Sumtracker Software

Sumtracker Software
at Sumtracker Software
1 video
1 recruiter
Ankit Goyal
Posted by Ankit Goyal
icon

The recruiter has not been active on this job recently. You may apply but please expect a delayed response.

Remote only
2 - 5 yrs
₹12L - ₹15L / yr
Customer Success
Software documentation
Onboarding
Customer Support

Skills needed: SaaS software Customer support for global clients in US, UK, Australia, etc

CTC: 12 to 15 LPA*

Experience: 3+ years

Location: Remote

Work timings: Flexible. Based on overlaps with US timezone.

*The offered CTC will depend on your interview performance and past experience


🤩 So, what is Sumtracker?


Sumtracker is a SaaS startup founded by IIT Delhi Alumni. It is a web based software application for merchants to manage inventory on their online and offline stores. Sumtracker is integrated with platforms such as Shopify, eBay, Etsy, BigCommerce, Amazon, WooCommerce and Walmart. We have a global client base in countries like US, UK and Australia. We are on a mission to grow Sumtracker and take on global SaaS competitors.


📄 The role & what we are looking for


Responsibilities:

  • Develop in depth understanding of how Sumtracker works
  • Take full ownership of Customer Success and Support
  • Work in flexible timings to give support to clients in US timezone
  • Give online demos and take customer support calls
  • Reply to customer support tickets
  • Create help documentation and help videos
  • Send client communication regularly
  • Improve customer onboarding
  • Take client follow ups and reviews
  • Like the work you do, enjoy collaborating with your coworkers, communicate as much as you can and not work in isolation

Must Haves

  • You have 3+ years of professional experience working in Customer success team in a SaaS company
  • You are well versed with Customer ticketing softwares
  • Have great communication skills
  • You are open to learning new stuff (super important).
  • You are humble, kind, and are open to feedback (super duper important).


Why should you join us?

  • Attractive salary with annual performance based increments
  • 100% remote company
  • You get to take on a pivotal role in taking your work profile to the next level
  • Full overview and involvement of all tasks and process in your department. You will know how things work from inception to scalability. This is a key factor in learning everything about the field you are working in and thus enhancement of your career
  • Full ownership of your work. You will be your own manager, thus getting autonomy to perform.
  • Global exposure: Work with a global client base. You get the exposure of client behaviour and needs across the world, a valuable asset to have in your profile.


🙋‍♀️ Team, culture and perks


Here are some of our core values to give you a sense of who we are as a team:

  • You should be ready to work in small teams.
  • We like to take ownership of our work and expect the same from our team members.
  • We’re super transparent. We all know what everyone’s working on and how’s the company doing.
  • You can directly share and receive feedback with the founders at any time.
  • You’ll get the freedom to work 100% remote
  • We organise yearly get together for the team offsite

 

🤙 What’s the interview process like?


Yes, we do have a process, and it’s simple.

Step 1: Fill a form with relevant questions for the profile

Step 2: Complete a task to judge your skills

Step 3: Interview round and Reference check

Step 4: Another task round to to judge your skills

Step 5: Job Offer (contingent on the above steps).


Welcome to the Sumtracker team!

So, think we’re a good fit? Then let’s roll.

Read more
Did not find a job you were looking for?
icon
Search for relevant jobs from 10000+ companies such as Google, Amazon & Uber actively hiring on Cutshort.
companies logo
companies logo
companies logo
companies logo
companies logo

Similar companies

Onepoint IT Consulting Pvt Ltd cover picture
Onepoint IT Consulting Pvt Ltd's logo

Onepoint IT Consulting Pvt Ltd

http://onepointltd.com
Founded
2008
Type
Services
Size
20-100
Stage
Profitable

About the company

Onepoint - We Create Digital Worlds - Digital Business Transformation Consulting and open source application development provider for enterprises. Our Innovative Open Source Software solutions and Consultancy can reduce TCO by 30%.

Onepoint was established in 2005 in London, UK and in 2008 in Pune, India to specialise in enterprise architecture consulting and
open source solutions. Today we equip our clients to achieve transformational business outcomes powered by digital advances by applying world-class technology, data, and analytics expertise. We are proud to be called trusted partners by our clients. We love to provide value in whatever we do. For further information consult: www.onepointltd.com

Jobs

1

NVS Travel Solutions cover picture
NVS Travel Solutions's logo

NVS Travel Solutions

https://www.nvstravelsolutions.in/
Founded
2007
Type
Products & Services
Size
100-1000
Stage
Profitable

About the company

NVS Travel Solutions gives utmost importance to Student safety, Reliable transport solutions, and friendly environment to make sure that the students are in safe hands during their commute between home and school. We are proud of what we have achieved as a School transport provider. As one of the leading transportation providers in the city, we leverage our technology blended school bus service, fool-proof processes, and best practices to deliver best in class school transport solutions. We take pride in our unique quality of establishing trusted School Transport Service by the schools served by us.

Jobs

4

Recruit Square cover picture
Recruit Square's logo

Recruit Square

https://www.recruitsquares.in
Founded
2022
Type
Services
Size
0-10
Stage
Bootstrapped

About the company

Jobs

9

Bikefixup cover picture
Bikefixup's logo

Bikefixup

https://ww.bikefixup.in
Founded
2020
Type
Services
Size
0-20
Stage
Bootstrapped

About the company

Jobs

5

Asha Health cover picture
Asha Health's logo

Asha Health

https://asha.health
Founded
2024
Type
Product
Size
0-20
Stage
Raised funding

About the company

Asha Health is a Y Combinator backed AI healthcare startup. We help medical practices spin up their own AI clinic. We've raised an oversubscribed seed round backed by top Silicon Valley investors, and are growing rapidly. Our team consists of AI product experts from companies like Google, as well as senior physician executives from major health systems.

Jobs

3

kaldan soft cover picture
kaldan soft's logo

kaldan soft

https://kaldan.co/
Founded
2002
Type
Services
Size
50-200
Stage
Profitable

About the company

Jobs

11

PGAGI cover picture
PGAGI's logo

PGAGI

https://pgagi.in/
Founded
2023
Type
Products & Services
Size
0-20
Stage
Bootstrapped

About the company

Jobs

14

Founded
2000
Type
Services
Size
500+
Stage
Profitable

About the company

We are KG Group of Educational Institutions, a highly reputed name in Coimbatore with decades of experience in shaping bright futures. As a team, we are driven by innovation, collaboration, and a passion for fostering growth, both in our students and our employees. Our commitment to creating a positive, supportive work environment has earned us the prestigious “Great Place to Work” tag, reflecting our focus on employee well-being, growth, and a thriving work culture.

Jobs

11

Cere Labs  cover picture
Cere Labs 's logo

Cere Labs

https://www.cerelabs.com
Founded
2015
Type
Products & Services
Size
0-20
Stage
Raised funding

About the company

Jobs

1

Springer Capital cover picture
Springer Capital's logo

Springer Capital

https://www.springer.capital/
Founded
2015
Type
Products & Services
Size
100-1000
Stage
Profitable

About the company

Jobs

18

Want to work at Sumtracker Software?
Sumtracker Software's logo
Why apply via Cutshort?
Connect with actual hiring teams and get their fast response. No spam.
Find more jobs