Customer Success Manager

IGLOBAL IMPACT ITES PVT. LTD. is hiring Experienced Team Leaders for Website Sales Process for Kolkata location (Night Shift).

Job description

ROLES AND RESPONSIBILITIES:

Leading a team of Customer Services Associates

Define monthly target for Team and devise a strategy to achieve the goals

Guide the team to achieve the daily, weekly and monthly goals

Proactive in identifying the opportunity areas in the program and work towards solution

Conduct rigorous performance reviews with the advisors in the team, on the target management

Identify opportunity areas, review daily reports like APR, agent Quality scores etc. and provide constructive feedback to the advisors

Listen to calls daily to keep a close track on the advisors call quality

Strong planning skills and abilities to project the months performance with the ongoing trends and do a course correction, if needed to bring back the desired performance

Act as a mentor for the team and lead by example

Acts as a subject matter expert by demonstrating and training team on consultative sales approach

Responsible for all aspects of performance management for the program - setting goals / expectations, observing, coaching, counseling, recognizing and rewarding Ensure proper escalation procedures.

Must be Fluent in English (verbal and written)

Out- bound Sales, International sales experienced.

Soft calling to Business and talking feedback for their web work that we have done before.

Maintain strong-relationship with the clients and customers Send quotations to the customers on the basis of inquiries and telephonic discussions. Follow- up quotations / proposals and try to convert them to customer and achieve sales targets set by the Company.

Responsible for handling customer complaints, and efficient daily operations.

To explain the concept of company s services to clients.

Keep track of developments and price changes that take place in the competitive products.

Responsible for interacting for entire Sales Process.

Responsible for accurate and timely issue of quotations.

Responsible for completion of Order process smoothly.

Evaluating new business opportunities and exploring potential markets by conducting market research to understand gather the market area to get the maximum business and projects.

Ability to work under pressure and meet deadlines.

DATA ANNOTATION SPECIALISTS

Job Summary

Data solutions for Artificial Intelligence, Data Analytics and Software applications.

Responsibilities and Duties

Prepare datasets for machine learning algorithms as given by TagX's clients. The data could be in various formats, including image, text and video.

Required Experience, Skills and Qualifications

·        Basic computer skills

·        English language skills

·        Knowledge of Data Labelling, Data Annotation

Job Types: Full-time, Regular / Permanent (Work from Office)

Salary: 12000/- + incentives

Schedule:

• Night Shift

Experience:

• Data annotation: 1 year (preferred)
• Fresher

Hi,

We are hiring for the position of DGM/Head F&A. Please find below the details for the same.

1. Candidate should have CA qualification with 8-11 years of experience
2. Should have worked (preferably working) in Manufacturing set-up and handled manufacturing accounts, especially Costing/INDAS/MIS/Budgeting/Reports etc.
3. The designation would be DGM / Head – F&A (Processing Plant)
4. The candidate should have manufacturing experience in the current profile
5. He should be a manufacturing accounts expert
6. Should know F&A / P&L of factory accounts, finalization

Note- Experience in manufacturing domain is manadatory.

Egregore Labs (www.egregorelabs.com) is a financial software company founded in 2017 by Prashant Vijay (ISB, Tulane) & Hari Balaji (IIM Ahmedabad, IIT Madras) both of whom have spent over a decade each in Financial Services, with a majority of their experience at Goldman Sachs across New York, Hong Kong & Singapore in roles across Trading, Quant & Technology.
Opportunity

Responsibilities:

• Implement responsive and performant UIs with a user-centered approach with frontend technologies including Angular 2, Javascript(ES 6), Typescript, SCSS, etc
• Build backend REST APIs on Python 3 based server frameworks for deployment and scaling of our product(s)
• Write meaningful test cases for frontend & backend platforms

• Integrate our products with 3rd party products/tools/services

• Develop Infrastructure for delivering services using a performance-driven approach, build databases, schedule automated jobs, etc

Ideal Background / Experience

• At least 24 months of diverse experience in web development for product or services-oriented environment with exposure to working production deployments
• Expertise in programming using Python/Javascript or similar scripting languages
• In-depth exposure to technologies used in web-based SaaS products, including REST APIs
• Sound understanding of Postgres and NoSQL databases such as MongoDB

Nice to have exposure to any of

• AWS
• Azure
• ELK
• Object Relational Models (SQLAlchemy, etc)
• Google APIs
• Microservices Architecture Pattern
• NodeJS / ExpressJS

Work from Home, office in Noida

Experience: 2yrs plus

Responsibilities:

.Create exclusive distributors, exclusive super stockiest and business associates for the company towards business growth.

.Guide, coordinate and make strategic marketing plans for the sales team working under his jurisdiction.

.Finding and developing new markets and improving sales.

.Keep abreast with stock reports, inventory, product orders, re-order etc.

.Training personnel and helping team members in developing their skills.

Requirements:

.Bachelor's degree in business, marketing or a related field.

.Experience in sales, marketing or related field.

.Strong communication skills.

.Excellent organizational skills.

.Proficient in Word, Excel, Outlook, and power point.

• Training and Development

• Following up on leads and winning new clients.
• Developing and implementing strategic plans to manage and grow accounts.
• Retaining clients and building strong, trusting relationships. Understanding client needs and identifying new business opportunities within your portfolio.
• Providing superior customer service and ensuring client satisfaction. Communicating and coordinating with internal teams to deliver solutions.
• Identifying opportunities for improvement and proposing new tools and processes.
• Supporting sales teams to improve their performance and reach targets. Developing and maintaining excellent knowledge and understanding of our business, offerings, competitors, and industry.

Associate – Recruitment.

LinkedIn- https://www.linkedin.com/in/sakshi-kulkarni-292932229/">Sakshi Kulkarni | LinkedIn

Website: http://www.bohiyaanam.com/">http://www.bohiyaanam.com/
Bohiyaanam Talent Solutions

Responsibilities

As a Frontend Developer (Next.js) you will be responsible for -

•  Building the Complete UI/UX of our web application from scratch.
• Work closely with the Backend Engineer to integrate the algorithmic output from the backend REST APIs.
• Work closely with the product owners to create dynamic infographics with intuitive user controls.
• Work closely with our web Designer for bringing design to life.
• Participate in UAT, troubleshoot, bugs and application integration issues
• Create and maintain documentation related to the developed processes and applications

Qualification & Experience

• 2-3 years of demonstrable experience designing, building and working as a Next.js Developer for enterprise web application
• Ideally, this would include the following:
• Expert-level proficiency with Next.js and all its concepts
• Expert-level proficiency with JavaScript (ES6), HTML5 & CSS
• Expert-level proficiency with ReactJS and all its concepts like Hooks and Redux
• Familiarity with Python, Django, and Django Rest Framework
• Understanding of REST concepts and interacting with REST APIs
• Deep understanding of a few UI concepts:
• Cross-browser compatibility and implementing the responsive web design
• Familiarity with common JS visualization libraries built using D3, Chart.js, Highcharts, etc.
• Understanding of Next.js coding Standards
• Experience working with UX designers and bringing design to life
• In addition, the ideal candidate would have great problem-solving skills and familiarity with code versioning tools such as Github